Download REFRESH YOUR MEMORY

Back Cover
573-60575-1114
ROCHE-0085: CPS Newsletter Q4
14” x 10” flat --- 7” x 5” folded
Fold in half to 7” x 10”, then in half to 7” x 5”. “At Home” headline should end up facing outside front.
Fold Line
WORDCHEK
Figure out which letters of the alphabet match up to the numbers below each blank space in
the cryptogram puzzle below. We’ve given you a head start with the letters “E” and “Y”—can
you guess the rest to solve the puzzle? If you’re stumped, the answer can be found online at
coaguchekathome.com
A B C D E
F G H
I
J
K L M N O P Q R S T U V W X Y Z
18
E
E
8
E
2018121812191820
E
14
7
E
Y
E
1554123
18 87320
Y
19 4 14 14 18 20 8
E
E
Y
18 24 18 20 8
Y
At H me
Issue 10 November 2014
with CoaguChek® Patient Services
E
12 18 14 18 20
E
8 18 4 20
DON’T FALL BEHIND:
FOLLOW THIS TIMELY ADVICE
Don’t forget to change the batteries in your CoaguChek XS meter so you can keep testing
smoothly. If you live in an area that observes Daylight Savings Time (DST), change your
batteries on Sunday, November 2, before resetting the time and date on your meter. For
the best results, your meter’s battery should be changed at least once every year.
Fold Line
If you need to reset the date and time on your meter, follow these steps:
29
CONFIRM TODAY’S DATE
1.If today’s date is correct, simply press SET 3
times to confirm it, then press SET one more time
to confirm that you want the time setting format
to be 12-hour (versus 24-hour or military time).
RESET THE TIME
Sign up online at
coaguchekathome.com
to have this FREE Newsletter
e-mailed to you!
You can also
read past issues.
1.Press SET, then press M to change the hour.
2. Repeat to change the minutes
(if necessary).
3.Press SET, then power the meter off.
Questions? Consult your CoaguChek XS User
Manual for Self-Testing for more detailed instructions or contact technical service.
Roche Diagnostics
9115 Hague Road
Indianapolis IN 46256
www.coaguchekpatientservices.com
COAGUCHEK and AT HOME are trademarks of
Roche. All other product names and trademarks
are property of their respective owners.
© 2014 Roche. 573-60575-1114
07052057006
REFRESH YOUR MEMORY
Remember the simple steps for PT/INR
testing success found on the next page
Even though testing your PT/INR with the
CoaguChek® XS meter is quick and easy, it’s
still important to remember all of the steps.
This month’s newsletter features step-by-step
instructions on how to take a test. Keep it with
your meter or in a safe place, and you can use
it to refresh your memory when it’s time for
your next test. And with the cold weather fast
approaching, it’s almost time to set our clocks
back, so we’ve also included instructions on
how to change the date on your meter (on the
last page), if you need to adjust it for Daylight
Savings Time.
YOU CAN REPORT YOUR
PT/INR TEST RESULTS:
• Online with CoaguChek® Link at
CoaguChekLink.com
• Over the phone by calling 1-800-780-0675
TIPS FOR GETTING A
GOOD BLOOD SAMPLE
• Warm your hand by holding it under
your arm
• Wash your hands in warm,
soapy water, then rinse and dry
thoroughly before testing
• Gently shake your arm down at
your side for about 30 seconds
Issue 10 November 2014
00000_0085_ROC_7x10_4c_NewsLetterQ4_v4.indd 1-2
11/10/14 1:47 PM
Inside Spread
573-60575-1114
ROCHE-0085: CPS Newsletter Q4
14” x 10” flat --- 7” x 5” folded
Fold in half to 7” x 10”, then in half to 7” x 5”. “At Home” headline should end up facing outside front.
Fold Line
November 2014
8 SIMPLE STEPS FOR PT/INR TESTING SUCCESS
Countdown to the holiday season: Keep your testing on schedule
Step 2
Step 1
Insert a test strip
into the meter. The
meter will power on
automatically.
Step 3
Press the M button
to MATCH
the codes.
AT YOUR SERVICE
The holiday season is right around the corner. Please note that CoaguChek Patient Services will
be closed for a few days to celebrate with our families. If our office is closed on your regular
reporting day, please remember to report your PT/INR test results the day before or on the
following business day. From everyone here at CoaguChek Patient Services, we wish you all a
very happy holiday season.
A code appears.
Check the code
displayed against
the code
printed on
test strip
vial.*
Dates of closure
are marked in red:
NOVEMBER
Step 4
DECEMBER
1
An hourglass
symbol will
flash as the
meter warms
up.
1
2
3
4
5
6
2
3
4
5
6
7
8
7
8
9
10
11
12
13
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25
26
27
28
29
28
29
30
31
1
2
16
23
30
Invoice Statement
Fold Line
Date Sent: 06/04/2014
Step 5
Invoice Statement
When you hear a
beep, the meter
is ready and a
countdown begins.
You have 180
seconds (3 minutes)
to apply blood to the
clear window on
the strip.
Insurance Information
Step 6
Lance your finger
and apply a blood
sample until the
meter beeps.
Due Now
On file at office
$94.11
Where applicable, insurance
has been filed and paid.
This amount is
your reponsibility
SERVICE DA TE
IN VOICE #
03/26/2014
01865983
HCP C CO DE
www.coaguchekpatientservices.com
1 (800) 780-0675, Opt. 5
On file at office
$94.11
Where applicable, insurance
has been filed and paid.
This amount is
your reponsibility
Reference info below:
Account #: A9354
Invoice #: 01865983
DESC RIPTION
CHARG E
PATIENT NAME: JOHN DOE
PREVIOUS BALANCE
001-000 - G0249 - COAG PST SERVICESTOTAL NEW CHARGES
TOTAL DUE
SERVICE DA TE
IN VOICE #
01865983
• Contact Us:Phone: 1 (800) 780-0675, Opt. 5 • Website: www.coaguchekpatientservices.com
4577-ARAINV-2189922-1712764235-P; 9769255-1-154; a7fe38ef-0ea4-4491-8e90-e4326f874aed; 445
PLEASE DETACH HERE AND RETURN BOTTOM PORTION WITH YOUR PAYMENT
Step 8
Report your results to
CoaguChek Patient Services
online or over the phone.
For more detailed instructions, please refer to your CoaguChek XS User Manual for
Self-Testing. If you have any questions, you can call Roche Technical Service at
1-800-428-4674, 24 hours a day, 7 days a week.
Reference info below:
Account #: A9354
Invoice #: 01865983
$0.00
$94.11
$94.11
$94.11
03/26/2014
The meter will
beep again and
your result
will appear.
Pay Online or by Phone
www.coaguchekpatientservices.com
1 (800) 780-0675, Opt. 5
Pay Online or by Phone
• Payments made within 10 days prior to this invoice may not be reflected in the account balance.
• Office Hours: M-F 8:00am - 8:00pm
Step 7
Due Now
Date Sent: 06/04/2014
Insurance Information
Roche Health Solutions Inc.
No Payments - Return Mail Only
P.O. Box 7401, Shawnee Mission, Kansas 66207
A9354
01865983
amount due
Please check if address or insurance information has
changed and complete reverse side.
$94.11
$
655762 (PC2)
HCP C CO DE
DESC RIPTION
CHARG E
PATIENT NAME: JOHN DOE
PREVIOUS BALANCE
001-000 - G0249 - COAG PST SERVICESTOTAL NEW CHARGES
TOTAL DUE
$0.00
$94.11
$94.11
$94.11
IN RESPONSE
Q: Why do I owe more money for my
CoaguChek Patient Services invoices
at the beginning of the year than at
the end?
Make Checks Payable and Mail To:
0101
JOHN DOE
1234 MAIN STREET
ANYTOWN, U.S. 00000
ROCHE HEALTH SOLUTIONS INC.
PO BOX 860179
MINNEAPOLIS, MN 55486-0179
A: With the new year comes a new
insurance deductible for many
people. If you have an insurance
• Payments made within 10 days prior to this invoice may not be reflected in the account balance.
• Office Hours: M-F 8:00am - 8:00pm
deductible, you may notice the
amount you owe early in the year is
• Contact Us:Phone: 1 (800) 780-0675, Opt. 5 • Website: www.coaguchekpatientservices.com
more than you’ve been paying lately.
4577-ARAINV-2189922-1712764235-P; 9769255-1-154; a7fe38ef-0ea4-4491-8e90-e4326f874aed; 445
Your share of costs for your PT/INR
testing will be lower once your 2015
Roche Health Solutions Inc.
deductible has been met.
No Payments - Return Mail Only
PLEASE DETACH HERE AND RETURN BOTTOM PORTION WITH YOUR PAYMENT
*Note: This assumes you have already set up the meter with the correct date and time
and you have inserted the code chip that was included with your test strips.
P.O. Box 7401, Shawnee Mission, Kansas 66207
A9354
01865983
amount due
Please check if address or insurance information has
changed and complete reverse side.
$94.11
$
655762 (PC2)
Make Checks Payable and Mail To:
00000_0085_ROC_7x10_4c_NewsLetterQ4_v4.indd 3-4
0101
JOHN DOE
11/10/14 1:47 PM
ROCHE HEALTH SOLUTIONS INC.
Inside Spread
573-60575-1114
ROCHE-0085: CPS Newsletter Q4
14” x 10” flat --- 7” x 5” folded
Fold in half to 7” x 10”, then in half to 7” x 5”. “At Home” headline should end up facing outside front.
Fold Line
November 2014
8 SIMPLE STEPS FOR PT/INR TESTING SUCCESS
Countdown to the holiday season: Keep your testing on schedule
Step 2
Step 1
Insert a test strip
into the meter. The
meter will power on
automatically.
Step 3
Press the M button
to MATCH
the codes.
AT YOUR SERVICE
The holiday season is right around the corner. Please note that CoaguChek Patient Services will
be closed for a few days to celebrate with our families. If our office is closed on your regular
reporting day, please remember to report your PT/INR test results the day before or on the
following business day. From everyone here at CoaguChek Patient Services, we wish you all a
very happy holiday season.
A code appears.
Check the code
displayed against
the code
printed on
test strip
vial.*
Dates of closure
are marked in red:
NOVEMBER
Step 4
DECEMBER
1
An hourglass
symbol will
flash as the
meter warms
up.
1
2
3
4
5
6
2
3
4
5
6
7
8
7
8
9
10
11
12
13
9
10
11
12
13
14
15
14
15
16
17
18
19
20
17
18
19
20
21
22
21
22
23
24
25
26
27
24
25
26
27
28
29
28
29
30
31
1
2
16
23
30
Invoice Statement
Fold Line
Date Sent: 06/04/2014
Step 5
Invoice Statement
When you hear a
beep, the meter
is ready and a
countdown begins.
You have 180
seconds (3 minutes)
to apply blood to the
clear window on
the strip.
Insurance Information
Step 6
Lance your finger
and apply a blood
sample until the
meter beeps.
Due Now
On file at office
$94.11
Where applicable, insurance
has been filed and paid.
This amount is
your reponsibility
SERVICE DA TE
IN VOICE #
03/26/2014
01865983
HCP C CO DE
www.coaguchekpatientservices.com
1 (800) 780-0675, Opt. 5
On file at office
$94.11
Where applicable, insurance
has been filed and paid.
This amount is
your reponsibility
Reference info below:
Account #: A9354
Invoice #: 01865983
DESC RIPTION
CHARG E
PATIENT NAME: JOHN DOE
PREVIOUS BALANCE
001-000 - G0249 - COAG PST SERVICESTOTAL NEW CHARGES
TOTAL DUE
SERVICE DA TE
IN VOICE #
01865983
• Contact Us:Phone: 1 (800) 780-0675, Opt. 5 • Website: www.coaguchekpatientservices.com
4577-ARAINV-2189922-1712764235-P; 9769255-1-154; a7fe38ef-0ea4-4491-8e90-e4326f874aed; 445
PLEASE DETACH HERE AND RETURN BOTTOM PORTION WITH YOUR PAYMENT
Step 8
Report your results to
CoaguChek Patient Services
online or over the phone.
For more detailed instructions, please refer to your CoaguChek XS User Manual for
Self-Testing. If you have any questions, you can call Roche Technical Service at
1-800-428-4674, 24 hours a day, 7 days a week.
Reference info below:
Account #: A9354
Invoice #: 01865983
$0.00
$94.11
$94.11
$94.11
03/26/2014
The meter will
beep again and
your result
will appear.
Pay Online or by Phone
www.coaguchekpatientservices.com
1 (800) 780-0675, Opt. 5
Pay Online or by Phone
• Payments made within 10 days prior to this invoice may not be reflected in the account balance.
• Office Hours: M-F 8:00am - 8:00pm
Step 7
Due Now
Date Sent: 06/04/2014
Insurance Information
Roche Health Solutions Inc.
No Payments - Return Mail Only
P.O. Box 7401, Shawnee Mission, Kansas 66207
A9354
01865983
amount due
Please check if address or insurance information has
changed and complete reverse side.
$94.11
$
655762 (PC2)
HCP C CO DE
DESC RIPTION
CHARG E
PATIENT NAME: JOHN DOE
PREVIOUS BALANCE
001-000 - G0249 - COAG PST SERVICESTOTAL NEW CHARGES
TOTAL DUE
$0.00
$94.11
$94.11
$94.11
IN RESPONSE
Q: Why do I owe more money for my
CoaguChek Patient Services invoices
at the beginning of the year than at
the end?
Make Checks Payable and Mail To:
0101
JOHN DOE
1234 MAIN STREET
ANYTOWN, U.S. 00000
ROCHE HEALTH SOLUTIONS INC.
PO BOX 860179
MINNEAPOLIS, MN 55486-0179
A: With the new year comes a new
insurance deductible for many
people. If you have an insurance
• Payments made within 10 days prior to this invoice may not be reflected in the account balance.
• Office Hours: M-F 8:00am - 8:00pm
deductible, you may notice the
amount you owe early in the year is
• Contact Us:Phone: 1 (800) 780-0675, Opt. 5 • Website: www.coaguchekpatientservices.com
more than you’ve been paying lately.
4577-ARAINV-2189922-1712764235-P; 9769255-1-154; a7fe38ef-0ea4-4491-8e90-e4326f874aed; 445
Your share of costs for your PT/INR
testing will be lower once your 2015
Roche Health Solutions Inc.
deductible has been met.
No Payments - Return Mail Only
PLEASE DETACH HERE AND RETURN BOTTOM PORTION WITH YOUR PAYMENT
*Note: This assumes you have already set up the meter with the correct date and time
and you have inserted the code chip that was included with your test strips.
P.O. Box 7401, Shawnee Mission, Kansas 66207
A9354
01865983
amount due
Please check if address or insurance information has
changed and complete reverse side.
$94.11
$
655762 (PC2)
Make Checks Payable and Mail To:
00000_0085_ROC_7x10_4c_NewsLetterQ4_v4.indd 3-4
0101
JOHN DOE
11/10/14 1:47 PM
ROCHE HEALTH SOLUTIONS INC.
Back Cover
573-60575-1114
ROCHE-0085: CPS Newsletter Q4
14” x 10” flat --- 7” x 5” folded
Fold in half to 7” x 10”, then in half to 7” x 5”. “At Home” headline should end up facing outside front.
Fold Line
WORDCHEK
Figure out which letters of the alphabet match up to the numbers below each blank space in
the cryptogram puzzle below. We’ve given you a head start with the letters “E” and “Y”—can
you guess the rest to solve the puzzle? If you’re stumped, the answer can be found online at
coaguchekathome.com
A B C D E
F G H
I
J
K L M N O P Q R S T U V W X Y Z
18
E
E
8
E
2018121812191820
E
14
7
E
Y
E
1554123
18 87320
Y
19 4 14 14 18 20 8
E
E
Y
18 24 18 20 8
Y
At H me
Issue 10 November 2014
with CoaguChek® Patient Services
E
12 18 14 18 20
E
8 18 4 20
DON’T FALL BEHIND:
FOLLOW THIS TIMELY ADVICE
Don’t forget to change the batteries in your CoaguChek XS meter so you can keep testing
smoothly. If you live in an area that observes Daylight Savings Time (DST), change your
batteries on Sunday, November 2, before resetting the time and date on your meter. For
the best results, your meter’s battery should be changed at least once every year.
Fold Line
If you need to reset the date and time on your meter, follow these steps:
29
CONFIRM TODAY’S DATE
1.If today’s date is correct, simply press SET 3
times to confirm it, then press SET one more time
to confirm that you want the time setting format
to be 12-hour (versus 24-hour or military time).
RESET THE TIME
Sign up online at
coaguchekathome.com
to have this FREE Newsletter
e-mailed to you!
You can also
read past issues.
1.Press SET, then press M to change the hour.
2. Repeat to change the minutes
(if necessary).
3.Press SET, then power the meter off.
Questions? Consult your CoaguChek XS User
Manual for Self-Testing for more detailed instructions or contact technical service.
Roche Diagnostics
9115 Hague Road
Indianapolis IN 46256
www.coaguchekpatientservices.com
COAGUCHEK and AT HOME are trademarks of
Roche. All other product names and trademarks
are property of their respective owners.
© 2014 Roche. 573-60575-1114
07052057006
REFRESH YOUR MEMORY
Remember the simple steps for PT/INR
testing success found on the next page
Even though testing your PT/INR with the
CoaguChek® XS meter is quick and easy, it’s
still important to remember all of the steps.
This month’s newsletter features step-by-step
instructions on how to take a test. Keep it with
your meter or in a safe place, and you can use
it to refresh your memory when it’s time for
your next test. And with the cold weather fast
approaching, it’s almost time to set our clocks
back, so we’ve also included instructions on
how to change the date on your meter (on the
last page), if you need to adjust it for Daylight
Savings Time.
YOU CAN REPORT YOUR
PT/INR TEST RESULTS:
• Online with CoaguChek® Link at
CoaguChekLink.com
• Over the phone by calling 1-800-780-0675
TIPS FOR GETTING A
GOOD BLOOD SAMPLE
• Warm your hand by holding it under
your arm
• Wash your hands in warm,
soapy water, then rinse and dry
thoroughly before testing
• Gently shake your arm down at
your side for about 30 seconds
Issue 10 November 2014
00000_0085_ROC_7x10_4c_NewsLetterQ4_v4.indd 1-2
11/10/14 1:47 PM