Download mobileMicromedex

T
H
O
M
S
O
N
R
E
U
T
E
R
mobileMicromedex®
STEP-BY-STEP INSTRUCTIONS
JUNE 2010
HEALTHCARE
S
©2010 Thomson Reuters. All rights reserved.
This manual, as well as the data and software implementation described in it, is furnished
under license and may be used or copied only in accordance with the terms of such license.
The content of this manual is furnished for informational use only, is subject to change without
notice, and should not be construed as a commitment on the part of Thomson Reuters Inc.
Except as permitted by such license, no part of this publication may be reproduced, stored in a
retrieval system, or transmitted, in any form or by any means, electronic, mechanical,
recording, or otherwise, without the prior written permission of Thomson Reuters.
The data and software implementation, as with all technical and computer-aided design
software, is a tool intended to be used by trained professionals only. The data and the software
implementation is not a substitute for the professional judgment of trained professionals. The
software implementation is intended to assist with product design and is not a substitute for
independent testing of product stress, safety and utility. Thomson assumes no liability for any
error or inaccuracies that may appear in this manual. THOMSON REUTERS MAKES NO
WARRANTIES WITH RESPECT TO THIS MANUAL AND DISCLAIMS ANY IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
mobileMicromedex®, Micromedex® Healthcare Series, AltMedDex Points® System, Clinical
Xpert™, ClinicalPoints® System, DrugPoints® System, Evidence Xpert™, Formulary
Advisor®, mobileMICROMEDEX™ System, Physicians’ Desk Reference®, PDR®, and the
ToxPoints® System are trademarks of Thomson Reuters. All other trademarks are the property
of their respective owner.
U.S. Government Customers:
The Products are provided to the Federal government and its agency with RESTRICTED
RIGHTS. USE, DUPLICATION OR DISCLOSURE BY THE GOVERNMENT IS SUBJECT TO
RESTRICTIONS SET FORTH IN SUB-PARAGRAPH (c)(1)(ii) OF THE RIGHTS IN
TECHNICAL DATA AND COMPUTER SOFTWARE CLAUSE AT DFARS 252.227-7013 OR
SUB-PARAGRAPHS (c)(1) O R (2) OF THE COMMERCIAL COMPUTER SOFTWARERESTRICTED RIGHTS AT 48 CFR 52.227-19, AS APPLICABLE. CONTRACTOR/
MANUFACTURER IS Thomson Reuters, 6200 S. Syracuse Way, Suite 300, Greenwood
Village, Colorado 80111-4740, USA.
TABLE OF CONTENTS
Overview of the mobileMicromedex.........................................................................................i
System Requirements .............................................................................................................i
Contact The Healthcare Business of Thomson Reuters ....................................................ii
Conventions Used in This Manual....................................................................................iii
Implementation Requirements..............................................................................................iii
Overview of the registration and download...................................................................... 1
Step 1: Getting Started.................................................................................................... 2
Step 2: Download & Install .............................................................................................. 4
Select Products ....................................................................................................................... 4
Estimated Download Times ..........................................................................................................................5
Uninstall Previous Versions...........................................................................................................................5
Get the Installer ...................................................................................................................... 6
Selecting an Installer format.........................................................................................................................7
Synchronize your handheld device ...............................................................................................................7
Returning Visitors - Log In ..................................................................................................... 9
Manage Products...................................................................................................................10
Estimated Download Times ......................................................................................................................... 11
Update Profile........................................................................................................................ 12
Get Installer............................................................................................................................ 13
Synchronize your handheld device ............................................................................................................. 14
Checking Available Memory (Free Space) on your PDA.................................................. 15
Palm Devices................................................................................................................................................ 15
Pocket PC Devices........................................................................................................................................ 15
Uninstalling previous versions from Handheld Devices.................................................. 16
Palm Devices................................................................................................................................................ 16
Pocket PC Devices........................................................................................................................................ 16
©2010 Thomson Reuters. All rights reserved.
MOBILEMICROMEDEX®
©2010 Thomson Reuters. All rights reserved.
PREFACE
Welcome to the mobileMicromedex® Account Management Tool, the online tool to keep you
up to date with the latest clinical information available. After completing the set up and
registration, you will have full access to your mobileMicromedex product.
Why you need mobileMicromedex..
•
Ensures all staff clinicians use trusted content from Thomson Reuters
•
Provides information to all PDA users - both Palm OS® and Pocket PC
Overview of the mobileMicromedex
Much more than drug look-ups, mobileMicromedex powers your handheld device with a
wealth of clinical knowledge from Thomson Reuters, the industry’s leading provider of
evidence-based decision support.
mobileMicromedex is available for download to any handheld device running on the Palm OS®
or Pocket PC Operating System, and is updated instantly at each sync with the latest
information.
Your download gives you exclusive access to:
•
disease information
•
laboratory test information
Plus free access to information spanning:
•
drugs
•
interactions
•
alternative medicine
•
toxicology
•
news & alerts
•
convenient calculators
System Requirements
mobileMicromedex supports and verifies on the following standard operating systems:
•
Palm 5.0 and higher (memory expansion card support for versions 5.0 and higher)
•
Pocket PC 2000 and higher
•
PC (for the download from the web): any Microsoft Windows® version currently
supported by Microsoft * (mobileMicromedex is developed and tested under XP)
* In the Microsoft Windows® environment, mobileMicromedex applications are developed and
tested to operate within all current versions supported by Microsoft. Certain features and
functions within the mobileMicromedex applications may not work as intended for users with
versions no longer supported by their operating system vendor.
©2010 Thomson Reuters. All rights reserved.
i
MOBILEMICROMEDEX®
CONTACT THE HEALTHCARE BUSINESS OF THOMSON REUTERS
Corporate Office
777 East Eisenhower Parkway
Ann Arbor, MI 48108
USA
Colorado Office
6200 South Syracuse Way, Suite 300
Greenwood Village, CO 80111-4740
USA
Customer/Technical Support: www.micromedex.com/support/request
Web site: www.micromedex.com
United States & Canada:
Phone: 1-877-843-6796 (Speak the product name and select the Support menu option)
Fax: 303-486-6450
Outside the United States & Canada:
Phone: 1-651-244-4000
Fax: 303-486-6450
For more information on our products and services, visit our Web site at:
http://www.micromedex.com or contact your local distributor.
Customer or Technical Support: www.micromedex.com/support/request
ii
©2010 Thomson Reuters. All rights reserved.
PREFACE
CONVENTIONS USED IN THIS MANUAL
Certain standards and conventions have been employed in this user guide to communicate in
the most effective manner possible. These standards have been used whenever possible.
Bold Text
Normally, bolded text is used:
•
to emphasize an important concept
- or -
•
to denote a clickable item on the user interface (for example, the directions may state:
“Click the Button Name button...”)
- or -
•
to specify a menu item (for example, “...from the File > Print menu item...”)
•
to identify another Thomson Reuters product by name
Italicized Text
Generally, italics are used to denote:
•
field names on the user interface (e.g., “Type ‘digoxin’ in the Field_Name field”)
•
an “either-or” situation (denoted: - or -)
window, dialog box, or page name (e.g., “the IV Compatibility Results page”) or a hypertext link
(e.g., “the My Thomson Gateway link”)
Examples, Scenarios, Screen Captures
All examples shown or described in this guide are for training and illustration purposes only.
Printing this Guide
This user guide has been designed in book layout, to print double-sided. If you print the guide
single-sided, blank pages will print. These blank pages are intentional. You are not missing
any information.
Implementation Requirements
The data and software implementation described in this manual are furnished under license
and may be used only in accordance with the terms of such license. See your license for all
terms and conditions that apply.
•
Chapter 1: First Time Visitors to the mobileMicromedex download site - Describes the
complete set up and registration process for a new or first-time user.
•
Chapter 2: Returning Visitors to the mobileMicromedex download site - Discusses
when and how to update your mobileMicromedex products or user information.
©2010 Thomson Reuters. All rights reserved.
iii
MOBILEMICROMEDEX®
iv
©2010 Thomson Reuters. All rights reserved.
CHAPTER 1: FIRST TIME VISITORS
The first time you visit the account management tool, you must complete the user registration
process before you can download or synchronize mobileMicromedex® to your handheld device.
There are just a few basic steps to register then download your mobileMicromedex products:
OVERVIEW OF THE REGISTRATION AND DOWNLOAD
1. Customer Number or User Name and Password: When you were granted access to the
Micromedex® application, you were assigned either a Customer Number, or User
Name and Password to be used to access this site. The first step is to provide either
the Customer Number or the User Name and Password.
2. E-mail: Provide a current, valid e-mail address and some basic demographic
information. mobileMicromedex customer service e-mails an embedded hypertext link
in an e-mail to the address you provide.
3. Account Activation: Clicking the hypertext link embedded in the e-mail sent to your email address activates your mobileMicromedex account.
4. Select Products: Select the product(s) you wish to download.
5. Uninstall Previous: Uninstall previous versions of mobileMicromedex (if applicable).
6. Download: Download and install the mobileMicromedex installer to your PC desktop.
7. Synchronize: Synchronize your handheld device.
After completing the steps above, should you wish to return to this Web site, log in as a
returning user. Log in using your e-mail address and password. See “Returning Visitors - Log
In” on page 13 for more information.
For detailed, step-by-step instructions for account set up, registration and download, continue
with “Step 1: Getting Started” on page 2.
If you have forgotten your password, click the ‘Forgot Password’ link and follow the prompts. If
you are not certain or cannot remember which e-mail address you used when you registered
for mobileMicromedex, please contact Customer Service and they will assist you.
©2010 Thomson Reuters. All rights reserved.
1
MOBILEMICROMEDEX®
STEP 1: GETTING STARTED
To begin, type your Customer Number in the Customer Number field, and then click the
Continue button, or click the User Name and Password link if you were not assigned a customer
number.
Once registered, anytime you return to this site you will Log In as a Returning User, using your
e-mail address and the password you created during registration
Account Information
You will be asked some basic information regarding your contact information. Please enter all
information.
E-mail Confirmation
You will receive an e-mail confirmation from mobileMicromedex Customer Service in the next
few minutes. Depending on Internet traffic, this can take anywhere from a few seconds to a few
minutes.
When you receive this e-mail, open it and click on the hypertext link in the body of the
message. Clicking this link will validate your mobileMicromedex account.
If you do not receive an e-mail within 15 to 20 minutes
The e-mail you provided may be incorrect. Check the e-mail address on the page to verify that
this is the current and correct e-mail address. To change the e-mail address, click the ‘Change
my e-mail address’ link and modify the e-mail address.
2
©2010 Thomson Reuters. All rights reserved.
CHAPTER 1: FIRST TIME VISITORS
The e-mail address provided may not be accessible at this time. If you are not accessing this
page from the e-mail account you used to register, you will not be able to retrieve the e-mail.
This can occur when using a home e-mail account, but entering an address for work. Change
the e-mail address to the account you are using now by clicking the ‘Change my e-mail
address’ link and modifying the e-mail address. You can always change the e-mail address
back afterwards.
Note: Micromedex® 1.0 or 2.0 customers: You can use the same e-mail address and
password combination to log in at other healthcare solutions from Thomson Reuters,
including CMEweb.com, the Web’s largest source of instant online CME, and
freeCME.com, your no-cost online CME destination.
©2010 Thomson Reuters. All rights reserved.
3
MOBILEMICROMEDEX®
STEP 2: DOWNLOAD & INSTALL
Select Products
You may select any combination of available products to be included in the download. The
only limitation is the space available on your handheld device.
All products available to your subscription are shown as included (checked). Click the
checkbox to de-select any of the products you do not want to include in the download.
To remove any of the products from the download, click the checkbox
mark. This will de-select the product from the download.
to remove the check-
Name: All products available to your subscription are shown as selected (checked). Click the
applicable checkbox to de-select any of the products you do not want to include in the installer
download.
: Hover your mouse cursor over the “i” icon to open a pop-up box with more information
about the product or item.
Supplemental Info (for the Drug Interaction Tool) and Mobile Formulary Notes (for
Formulary Advisor®) are optional additional databases that enhance the features of the
primary databases Drug Interaction Tool and Formulary Advisor. You may select both the
4
©2010 Thomson Reuters. All rights reserved.
CHAPTER 1: FIRST TIME VISITORS
primary database and the optional database; or, if space is a concern on your handheld device,
you may select just the primary database. You cannot select the optional database without
selecting the primary database.
Approximate Size: Shows an estimate of the size of the download for the Palm and Pocket PC
operating systems.
Expires: Expiration date of the application.
Total Download Size: This total will update dynamically only if you have Java Script enabled
at your site/in your browser. If Java Script has been disabled, you can see the total download
size after you click the Save Changes button.
Click Continue when all selections have been made.
Estimated Download Times
The following table shows estimated time required for download. Times are approximate.
Bandwidth may be higher or lower depending on Internet traffic. Calculations do not reflect
server reliability and speed.
ESTIMATED TIME FOR DOWNLOAD
File Size
Modem (kbps*)
28,000
56,600
ISDN
T1
100 KB
33 seconds
17 seconds
14 seconds
1 second
200 KB
1 minute, 6 seconds
34 seconds
28 seconds
2 seconds
300 KB
2 minutes, 12 seconds
1 minute, 8 seconds
56 seconds
4 seconds
600 KB
3 minutes, 18 seconds
1 minute, 42 seconds
1 minute, 24 seconds
6 seconds
(* kilobits per second)
Customer Number or User Name and Password
If you have additional Customer Numbers and/or User Names & Passwords, you can add these
subscriptions at this step in the registration process. Click the appropriate hyperlink to activate
additional subscriptions (see Subscriptions for more information).
Subscriptions
You can download multiple mobileMicromedex accounts (multiple facilities) to your handheld
device. Simply click the Customer Number or User Name and Password link and follow the
prompts to activate the additional account.
Once the additional account has been activated, you will see the facility name listed below the
Select Product(s) area titled, Subscription(s).
Uninstall Previous Versions
If you have never installed mobileMicromedex onto your handheld device, click Continue.
©2010 Thomson Reuters. All rights reserved.
5
MOBILEMICROMEDEX®
If you have previously installed a version of mobileMicromedex (formerly known as Thomson
Clinical Xpert) onto your handheld device, it should be deleted from your handheld device
before you continue.
After deleting, click Continue. The download of the current desktop portion will automatically
remove a previous desktop version. You need only remove previous versions from your
handheld device.
For detailed uninstall instructions, click the ‘How do I delete previous versions of ...’ link on the
page, or see “Uninstalling previous versions from Handheld Devices” on page 16.
Get the Installer
Overview of the Installer
The Installer is a self-extracting executable file. After downloading the Installer program, the
executable is opened and installs the mobileMicromedex desktop portion of the application
onto your PC. After installing the mobileMicromedex desktop portion, the Installer program
updates (synchronizes) your handheld device.
6
©2010 Thomson Reuters. All rights reserved.
CHAPTER 1: FIRST TIME VISITORS
Click the ‘Get Installer’ icon at the top of the page to download the Installer program. Click
Download to start the download process.
Installer Download
Open the file/Run the program (recommended)
Save the file/Save the program to disk
1. Start the download:
Select to open the file/run the program
from the current location. This option does
not save the self-extracting executable file
to your PC hard drive.
1. Start the download:
At the ‘Save As...’ dialog, select a destination location on your PC
hard drive for the Installer (for example: C:\Download Folder\).
2. Run the program:
Read and accept the license agreement,
and answer all prompts appropriately.
2. When the download is complete:
Select Open to run the program now.
3. If you are unable to run the program at this time, select Close.
See “Running the program later” below.
4. Run the program:
Read and accept the license agreement, and answer all prompts
appropriately.
After downloading the installer, running the program (installing the program on the PC hard
drive), and synchronizing the handheld device, you are ready to access mobileMicromedex on
your PDA!
Running the program later
If you were unable to run the program at the time of the download, follow these steps when
you are ready to complete the installation.
Navigate to the executable file on your PC hard drive:
Click Start > Run... > Browse... and click until you select the self-extracting executable file
named ThomsonClinicalXpert.exe.
Click OK.
Run the program: Read and accept the license agreement, and answer any additional
prompts appropriately.
Selecting an Installer format
If you need assistance determining which installer format to select, check the Web site of the
manufacturer of your handheld device, or refer to the user’s manual.
Synchronize your handheld device
Some devices will automatically perform a synchronization after the program is installed on
the PC hard drive. If your device does not synchronize automatically, be sure to start and
complete a full synchronization of the device.
©2010 Thomson Reuters. All rights reserved.
7
MOBILEMICROMEDEX®
Installation Complete
Congratulations! This completes the account creation and installation process for
mobileMicromedex. You do not have to return to this site again unless you wish to:
8
•
Change your e-mail address or password
If your e-mail address changes, please return to this site and update your
information. If you suspect that someone has discovered your password, you should
change it as soon as possible.
•
Select a different set of data for your download
For example, perhaps you originally only selected a partial set of data due to a size
limitation on your PDA, and now you have additional space available. You can come
back to this site and include the data sets you omitted from the initial download.
•
Add a new data set
From time to time, we may offer new types of content, such as disease information
and formularies. When we notify you about a new data set or product that is now
available, we will direct you back to this site to add the new data set to your download
profile.
•
Re-install your device installer software if required.
Should a problem occur on your PC hard drive (e.g., a system failure) or you change
your PC or your device, you will have to return to this site to re-install the installer
software.
You may have multiple PDA devices, or you may purchase a new device. You would
have to return to this site and install.
©2010 Thomson Reuters. All rights reserved.
CHAPTER 2: RETURNING VISITORS
Once you have completed the mobileMicromedex account creation process, there is no need to
return unless you want to:
•
Change your account information (such as e-mail address and/or password)
•
Add or remove a mobileMicromedex product to your subscription
•
Reinstall the mobileMicromedex download software if required
Returning Visitors - Log In
Enter your e-mail address and your mobileMicromedex password (the password you created
during setup and registration the first time you visited the mobile account registration page),
and click the Log In button.
If you have forgotten your Password: click the ‘Forgot Password’ link, type your e-mail
address and click the Continue button. For security and to verify your identity, you are asked
your Hint Question. Answer the question and click Continue. Your password request is sent to
customer service. Check your e-mail for a message from mobileMicromedex customer service
containing your password.
©2010 Thomson Reuters. All rights reserved.
9
MOBILEMICROMEDEX®
Manage Products
After logging in, you are presented with the Manage Products page. You can change the set of
products to include in the next download from mobileMicromedex on this page. Any
combination of products may be selected. The only limitation is the space available on your
handheld device.
Note: De-selecting a product will only remove the dataset from any future downloads or
updates. Previously downloaded data will not be updated in subsequent downloads,
updates or data synchronizations and will remain on the handheld until:
1. the product expires, or,
2. you manually delete the dataset from the PDA.
The products you selected
previously are shown
selected (checked). Click to
select or de-select any of
the products shown.
Name: All products
available to your
subscription are shown as
selected (checked). Click
the applicable checkbox to
de-select any of the
products you do not want
to include in the installer
download.
: Hover your mouse
cursor over the “i” icon to
open a pop-up box with
more information about the product or item.
Supplemental Info (for the Drug Interaction Tool) and Formulary Notes (for Formulary
Advisor®) are optional additional databases that enhance the features of the primary
databases Drug Interaction Tool and Formulary Advisor. You may select both the primary
database and the optional database; or, if space is a concern on your handheld device, you
may select just the primary database. You cannot select the optional database without
selecting the primary database.
Approximate Size: Shows an estimate of the size of the download for the Palm and Pocket PC
operating systems.
Expires: Expiration date of the application.
Total Download Size: This total will update dynamically only if you have Java Script enabled
at your site/in your browser. If Java Script has been disabled, you can see the total download
size after you click the Save Changes button.
10
©2010 Thomson Reuters. All rights reserved.
CHAPTER 2: RETURNING VISITORS - LOG IN
Customer Number or User Name and Password
If you have additional Customer Numbers and/or User Names & Passwords, you can add these
subscriptions. Click the appropriate hyperlink to activate additional subscriptions (see
Subscriptions for more information).
Subscriptions
You can download multiple mobileMicromedex accounts (multiple facilities) to your handheld
device. Simply click the Customer Number or User Name and Password link and follow the
prompts to activate the additional account.
Once the additional account has been activated, you will see the facility name listed below the
Select Product(s) area titled, Subscription(s).
To remove an account: click the checkbox titled, “Check to remove this subscription” shown to
the right of the account name, then click the Remove Subscription button.
Note: Removing previous installations of mobileMicromedex is recommended prior
to installing the current release. For more information on uninstalling, See
“Uninstalling previous versions from Handheld Devices” on page 16.
Click Save Changes when all changes to this page have been made.
To maintain account information (e.g., change your mailing address, e-mail address,
password, etc.), click the “Update Profile” link.
To download the Installer program, click the “Get Installer” link.
Estimated Download Times
The following table shows estimated time required for download. Times are approximate.
Bandwidth may be higher or lower depending on Internet traffic. Calculations do not reflect
server reliability and speed.
ESTIMATED TIME FOR DOWNLOAD
File Size
Modem (kbps*)
28,000
56,600
ISDN
T1
100 KB
33 seconds
17 seconds
14 seconds
1 second
200 KB
1 minute, 6 seconds
34 seconds
28 seconds
2 seconds
300 KB
2 minutes, 12 seconds
1 minute, 8 seconds
56 seconds
4 seconds
600 KB
3 minutes, 18 seconds
1 minute, 42 seconds
1 minute, 24 seconds
6 seconds
(* kilobits per second)
©2010 Thomson Reuters. All rights reserved.
11
MOBILEMICROMEDEX®
Update Profile
Click the ‘Update Profile’ link at the top of the mobileMicromedex Account Management page
to change any of your contact information.
Change Profession - click the ‘edit
profession’ link to change your
selected profession.
Change Account Information click ‘edit account information’ to
change any of the following:
•
Password
•
Hint Question/Answer
When all changes are complete,
click the Save Changes button.
12
©2010 Thomson Reuters. All rights reserved.
CHAPTER 2: RETURNING VISITORS - LOG IN
Get Installer
Click the ‘Get Installer’ link at the top of the mobileMicromedex Account Management page to
download the Installer application.
If you have already downloaded the installer application, you should not have to perform this
function again, unless...
•
you have experienced a system failure on your PC or handheld device and must reinstall
•
you have multiple PCs or handheld devices to install
Click the Download button to begin the download process.
.
Installer Download
©2010 Thomson Reuters. All rights reserved.
13
MOBILEMICROMEDEX®
Open the file/Run the program (recommended)
Save the file/Save the program to disk
1. Start the download:
Select to open the file/run the program
from the current location. This option does
not save the self-extracting executable file
to your PC hard drive.
1. Start the download:
At the ‘Save As...’ dialog, select a destination location on your PC
hard drive for the Installer (for example: C:\Download Folder\).
2. Run the program:
Read and accept the license agreement,
and answer all prompts appropriately.
2. When the download is complete:
Select Open to run the program now.
3. If you are unable to run the program at this time, select Close.
See “Running the program later” below.
4. Run the program:
Read and accept the license agreement, and answer all prompts
appropriately.
After downloading the installer, running the program (installing the program on the PC hard
drive), and synchronizing the handheld device, you are ready to access mobileMicromedex on
your PDA!
Running the program later
If you were unable to run the program at the time of the download, follow these steps when
you are ready to complete the installation.
Navigate to the executable file on your PC hard drive:
Click Start > Run... > Browse... and click until you select the self-extracting executable file
named ThomsonClinicalXpert.exe.
Click OK.
Run the program: Read and accept the license agreement, and answer any additional
prompts appropriately.
Selecting an Installer format
If you need assistance determining which installer format to select, check the Web site of the
manufacturer of your handheld device, or refer to the user’s manual.
Synchronize your handheld device
Some devices will automatically perform a synchronization after the program is installed on
the PC hard drive. If your device does not synchronize automatically, be sure to start and
complete a full synchronization of the device.
14
©2010 Thomson Reuters. All rights reserved.
TROUBLESHOOTING GUIDE
CHECKING AVAILABLE MEMORY (FREE SPACE) ON YOUR PDA
Palm Devices
Pocket PC Devices
©2010 Thomson Reuters. All rights reserved.
15
MOBILEMICROMEDEX®
UNINSTALLING PREVIOUS VERSIONS FROM HANDHELD DEVICES
Palm Devices
1.Tap the Home icon (on the lower left side of your PDA) to go to the main
screen of your handheld device.
2.Tap the Menu icon (bottom left) - or - Tap the drop-down menu (top left),
then tap App, then tap Delete.
3. From the delete menu, select any files that start with MobileMDX and click Delete.
When all of the mobileMicromedex files have been removed, tap Done.
Pocket PC Devices
1. Tap Start, then tap Settings.
2. Tap the System tab.
3. Tap Remove Programs (you may have to scroll down to see this icon)
4. Tap anything that contains the word ‘Evidence Xpert’ and then tap Remove.
16
©2010 Thomson Reuters. All rights reserved.