Download 1% or 30% CO2 + Temperature & %RH Diffusion

1%or30%CO2+Temperature&%RH
DiffusionDataLoggers
ModelsCovered
CM‐0016
CM‐0017
CM‐0018
CM‐0‐18AA
CM‐0019
CM‐0209
CM‐0210
CM‐0212
CM‐0213
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SerialNumber:
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TableofContents
WELCOME..................................................................................................................3 IMPORTANTSAFEGUARDS...................................................................................3 PRODUCTOVERVIEW.............................................................................................4 THEORYOFOPERATION................................................................................................................4 PACKAGECONTENTS..............................................................................................4 OPTIONALACCESSORIES...............................................................................................................4 POWERINGTHEMETER........................................................................................5 BATTERYLIFE.................................................................................................................................5 CALCULATINGLI‐IONBATTERYLIFE.........................................................................................6 CALCULATINGTIMETOFILLMEMORY.......................................................................................6 CHARGINGTHEMETER..................................................................................................................7 SOFTWARE................................................................................................................8 CAPABILITIES..................................................................................................................................8 MINIMUMSYSTEMREQUIREMENTS............................................................................................8 INSTALLATION................................................................................................................................8 OPERATIONGUIDE..................................................................................................9 CONNECTINGTHEMETER.............................................................................................................9 SETTINGTHEMETER.....................................................................................................................9 LOGGINGDATA............................................................................................................................10 SETTINGTHELOGGINGINTERVAL............................................................................................10 DISPLAYANDALARM(CM‐0016,CM‐0017ONLY)..........................................................10 CALIBRATION........................................................................................................10 METERSPECIFICATIONS....................................................................................12 TROUBLESHOOTINGGUIDE..............................................................................13 SUPPORT.................................................................................................................14 WARRANTY............................................................................................................14 LIABILITY................................................................................................................14 RETURNS.................................................................................................................14 2
Welcome
Thankyouforpurchasingourmeter.CO2Meter,Inc.isaFloridabasedbusinessspecializinginthe
designandmanufacturingofgasdetectionandmonitoringdevices–mainlyCO2.Ourapproachis
onebasedinthescienceofgasandhowbesttoaccuratelyandrepeatedlymeasurethatgasforthe
enduserspurposes.Ourbusinesspartnersinagriculture,HVAC,science,safety,research,
pharmaceuticals,beverage,andotherfieldsfindourdevicestobehighlyaccurateandcosteffective.
Weapproacheachcustomer’sapplicationasauniqueopportunitytounderstand,educate,and
provideproductsolutionsthatmeetthecustomers’needswhileexceedingtheirexpectationsfor
reliabilityandservice.Ourcontinuedproductinnovationincombinationwithour“customerfirst”
focusallowsCO2Meter,Inc.tocontinuetoprovidesolutionsforthefuture.
BasedinOrmondBeach,FL,CO2Meter,Inc.iscommittedtothesuccessofourcustomers;the
health,welfare,andprosperityofourtalentedemployees;andthecontinueddevelopmentofour
localcommunity.
CO2Meter,Inc.appreciatesyourbusinessandlooksforwardtoworkingwithyouandyourteamin
thefuture.
Pleasetakesometimetoreadthroughthismanualinordertobecomefamiliarwithyourmeter.
Payspecialattentiontotheimportantsafeguardsbelow.
ImportantSafeguards
Toreducetheriskoffire,electricalshockand/orinjury,basicsafetyprecautionsshouldalwaysbe
followedwhenusingelectricalappliances,includingthefollowing:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
READALLINSTRUCTIONSBEFOREUSINGTHISMETER.
INSTALLGasLab®SOFTWAREBEFORECONNECTINGMETERTOACOMPUTER.
Chargerechargeablemetersforatleast5‐8hoursbeforeuse.
Therechargeabledataloggerscontainalithiumpolymer(Li‐Ion)battery.Donotexposeto
extremeheatorcold.
TheLi‐Ionbatteryisnotuser‐replaceable.Pleasedonotattempttoopenthemeterand
replacethebattery.
DonotuserechargeableAAbatteries.
FormodelsusingAAbatteries,donotstorethemeterwiththeAAAlkalinebatteries
installedtopreventthepotentialforbatteryleakage.
Useonlythesupplied5/6VDCinternationalwallpowersupplyadapter.Precisely5/6V
mustbeappliedtothemeter.Othervoltagescancausepermanentdamage.
Themeterisnotdesignedforoutdooruse.
Donotallowthemetertobeexposedtowater.
Donotoperatethemeterwiththeenclosureopened.
Donotoperatethemeterifitismalfunctioning.
Useofthisdeviceinenvironmentsabove95%humiditymaycauseirreparabledamageto
thecomponents.
SAVETHESEINSTRUCTIONS
3
ProductOverview
ThisCO2Meter,Inc.dataloggerisdesignedtomeasurecarbondioxide(CO2),percentofrelative
humidity(%RH),andtemperaturethroughdiffusionsampling.Itstorescollecteddatatoitsinternal
memorytoberetrievedatalatertimeforanalysis.WhencombinedwithourGasLab®software,
youcanalsoseereal‐timedataonyourcomputer’sscreen.
Scientificdevicessuchasthisdataloggerrequiretheusertohaveanintimateknowledgeofthe
meter,itsoperation,therequiredsoftware,andthemeterspecificationspriortouse.CO2Meter,Inc.
highlyrecommendsreadingthisuser’smanualbeforeoperatingthedevice,especiallythe
ImportantSafeguardssectionabove.
TheoryofOperation
TheCO2sensorinsidethismeterusesNDIR(non‐dispersiveinfrared)technologytosense,asa
functionoftransmittedlight,theconcentrationofCO2intheair.Ithasbeenfactorycalibratedto
operatewithinthespecifiedrangeandprecision.
PackageContents
Verifythatyourpackagecontainsthefollowingitemsbeforeusingthemeter:
Allmeters:
•
•
•
•
•
(1)Meter
(1)5/6VDCinternationalpowersupply
(1)6‐footUSBCable
(1)CalibrationCertificateTag
(1)User’sManual
CM‐0016orCM‐0017
CM‐0018,CM‐0018AA,
CM‐0019,CM‐0209,CM‐0210
CM‐0212,CM‐0213
OptionalAccessories
AHydrophobicVentFilterKitmaybepurchasedseparately.Thesefiltersareidealforhigh‐
humidityenvironmentstoallowairflowwhilekeepinghumidityout.Long‐lasting,useanywhere
humidityisveryhigh(>95%).OrderpartnumberCM‐0172.
4
PoweringtheMeter
Alldataloggerscomewithaninternationalpoweradapterandarebattery‐powered.Somemeters
arepoweredbyaninternalrechargeableLi‐Ionbatteryandothersbydrycellnon‐rechargeable
alkalineAAbatteries(notincluded),dependingonthemodelofthemeter.Thetablebelowshows
detailedinformationaboutthebatteryusedbyeachavailablemodel.
ModelNo.
Configuration
LCD BatteryType
Capacity(mAh)
CM‐0016
CM‐0017
CM‐0018AA
CM‐0018
CM‐0019
CM‐0209*
CM‐0210*
CM‐0212
CM‐0213
1%CO2+RH/T
30%CO2+RH/T
1%CO2+RH/T
1%CO2+RH/T
30%CO2+RH/T
30%CO2+RH/T
1%CO2+RH/T
1%CO2+RH/T
30%CO2+RH/T
Yes
Yes
No
No
No
No
No
No
No
1,800‐2,600
1,800‐2,600
1,800‐2,600
2,200
2,200
6,000
6,000
3,600
3,600
4DryAACell*
4DryAACell*
4DryAACell*
RechargeableLi‐Ion
RechargeableLi‐Ion
RechargeableLi‐Ion
RechargeableLi‐Ion
RechargeableLi‐Ion
RechargeableLi‐Ion
*DiscontinuedModels
IMPORTANT:METERSUSINGDRYAACELLS:USENON‐RECHARGEABLEALKALINEBATTERIESONLY.DONOT
STORETHEMETERWITHTHEBATTERIESINSTALLEDTOPREVENTTHEPOTENTIALFOR
BATTERYLEAKAGE.
BatteryLife
DataloggersusingAAdrycellalkalinebatteriescanruncontinuouslyforupto8hours,regardless
ofloggingintervalselected.
ThebatterylifefordataloggersusingarechargeableLi‐Ionbatterydependsontheselectedlogging
interval.Thetablebelowshowstheestimatedbatterylife(EBL)basedonsometypicallogging
intervals.
Logging
Avg.
Est.BatteryLife
Interval(T) Draw(D) (EBL)2,200mAh
30sec.
33.9mA
65hrs.
1min.
17.3mA
127hrs.
5min.
4.0mA
550hrs.
10min.
2.2mA
1,005hrs.
30min.
1.3mA
1,754hrs.
1hour.
<1mA
2,251hrs.
Est.BatteryLife
(EBL)3,600mAh
104 hrs.
203 hrs.
880 hrs.
1,680 hrs.
2,806 hrs.
3,600hrs.
TimetoFill
Memory(TTFM)
500hrs.
1,000hrs.
5,000hrs.
10,000hrs.
30,000hrs.
60,000hrs.
Asshowninthetableabove,whiletheunitcontinuouslydrawspower,theaveragedrawovertime
islowerasstheloggingintervalincreases.Forexample,ifdataisloggedonceanhour,the
estimatedbatterylifefora2,200mAhunitis2,251hours,orapproximately90daysassumingthe
batterywasinitiallyfullycharged.
NOTE:TheAAbattery‐poweredMeter(CM‐0018AA)willhaveanestimatedbatterylifesimilarto
thatofthe2,200mAhLi‐Ionbattery‐poweredmodel(CM‐0018).
5
CalculatingLi‐IonBatteryLife
Inoperation,theLi‐Ionpowereddataloggersdrawlessthan0.7mAcontinuouslyand~400mAfor
2.5secondsduringeachmeasurement.Thisallowsustocalculatetheapproximatebatterylife
(enduranceinthefield)foranydesiredlogginginterval:
AVERAGEDRAW(mA)=0.7(T‐2.5)+1,000
T
Where T = the measurement interval in seconds. The .7 (T‐2.5) gives us the current total current draw for one cycle of standby because we draw .7 mA for the entire interval except the 2.5 seconds of actual measurement. Then we add the measurement cycle during draw of ~400 mA for 2.5s (2.5 * 400 = 1,000). And finally we divide by T to get the overall average draw. For example, the average draw for a 30 second interval: AVERAGEDRAW(mA)=0.7(30‐2.5)+1,000=33.9mA
30
TogettheEstimatedBatteryLife(EBL),wedividethebatterycapacitybytheaveragedraw.Inthe
caseofa2,200mAbattery,thiswouldbe:
ESTIMATEDBATTERYLIFE=2,200MAH/33.9MA=64.9HOURS
CalculatingTimetoFillMemory
Allmeterscanstoreupto60,000datalogs.Adatalogisdefinedas:
 Data/Time
 CO2level
 Temperature
 %RH
TodeterminetheTimetoFillMemory(TTFM)usethefollowingformula:
TIMETOFILLMEMORY(TTFM)=NUMBEROFLOGSAVAILABLE/LOGSPERHOUR
Forexample,ifyouweretologdataonceeveryminute,
60,000/60=1,000HOURS
Notethatateverylogginginterval,thebatterieswillbeexhaustedbeforethememoryisfilled.
Oncethememoryisfull,themeterwillcontinuetolognewdataovertheoriginaldatabeginningat
thefirstdatapoint.Therefore,aftereachloggingsessionyoushoulduseGaslab®tosaveyourdata.
IMPORTANT:DOWNLOADTHEDATALOGSREGULARLYTOPREVENTPOSSIBLEDATALOSS.ONCETHE
MEMORYISFULL,PREVIOUSLYLOGGEDDATAWILLBEOVERWRITTEN.
6
ChargingtheMeter
MeterspoweredbyrechargeableLi‐Ionbatteriescanbechargedusingthesupplieduniversal
poweradapteroraUSBportonapoweredcomputer.Li‐Ionbatterieswillbefullychargein5‐8
hoursandwillloseabout8%oftheirchargingcapacitypereveryyearofuseat25°C.
MiniUSBport.Usedfordata
transferredandpoweradapter.
ON/OFFswitch.
Datalogging
startsatswitch
ON.
PowerON
indicatorLED.
Figure1:Dataloggermodelswithoutdisplay
MiniUSBport.
LCDdisplay.
ON/OFF
switch.Data
loggingstarts
atswitchON.
Alarmmute
pushbutton.
Poweradapterconnector.
Figure1:Dataloggermodelswithdisplay
7
Software
OurmetersuseGasLab®software,afreetoolthatletsyouconfigureyourmeter,downloaddata
logsandmore.
Capabilities
•
•
•
•
•
•
ConfigureMeter
Manageanddownloadlogs
Adjustloggingintervals
Calibratethemeter
AutomaticdataloggingwhenmeterispoweredON
Collectdatainreal‐timeandviewonscreen
MinimumSystemRequirements
Toutilizethesoftware,yourPCmustmeetthefollowingminimumrequirements:



1GHzprocessorwith1GBRAM,1GBfreediskspace(2GBfreediskspacefor64‐bit
systems).
WindowsXP*/7/8/8.1withMicrosoft.NETFramework4.0**orlater.
OnIntel‐basedMaccomputers,GasLab®softwarecanrunusingaWindows7/8virtual
machinesoftwaresuchasVMwareFusion®orsimilar.
*Microsoft.NETisnotsupportedonMediaCenterorTableteditions.
**Installerwilloptionallyinstall.NETFramework.
Installation
Gotohttp://www.co2meter.com/pages/downloadstodownloadourfreeGasLab®softwarefor
Windows.
IMPORTANT:YOUMUSTINSTALLSOFTWAREBEFORECONNECTINGTHEMETERTOYOURCOMPUTER.
ToinstalltheGasLab®software,followthestepsand
instructionspromptedbyyourcomputer’soperating
system.Makesureyouhaveadministratorprivilegesin
ordertoinstallthisprogram.
Afterthesoftwareisinstalled,pluginthemeterwith
theincludedUSBcable.Youroperatingsystemwill
automaticallyinstalltheproperUSBdriversnecessary
forthemeterto“talk”toyourPC.
WestronglyrecommendallowingGasLab®toinstall
driversforthemeterautomatically.
ReadtheGasLab®manualhttp://co2meters.com/Documentation/Manuals/Manual‐GasLab.pdf
carefullytobecomemorefamiliarwithhowthesoftwareworkssothatyoucangetthemaximum
benefitfromyourmeter.
8
OperationGuide
Makesureyoureadthroughtheseinstructionsthoroughlybeforeusingthemeter.Thisguidewill
helpyoubecomemorefamiliarwiththemeterinordertobeasproductiveaspossibleinashort
periodoftime.PleasereadtheImportantSafeguardsonpage3beforecontinuing.
IMPORTANT:Followtheseinstructionstoensurepropersetup:
1. DownloadandinstalltheGasLab®Softwaretoyourcomputer.
2. Powerthemeterusingbatteriesortheincludedinternationalpoweradapter.
NOTE:connectingtheincludedUSBcabletoaportinacomputerwillnotsupplythe
appropriatepower.
3. TurnONthemeter.
4. IfthemeterhasaLCDdisplaywaituntilthedisplaychangescolorstovisuallyconfirmithas
resetsuccessfullyafterconnectingittoaUSBportonacomputer.
ConnectingtheMeter
Thefirsttimethemeterisconnectedtoyourcomputer,the
operatingsystemwillinstallthenecessaryUSBdriversasshownin
Figure2.Thisprocesscouldtakeafewminutes.
Figure2:USBDriverInstallation.
SettingtheMeter
1. EnsurethedataloggingswitchisintheONposition.
2. ConnectthemetertothecomputerusingtheincludedUSBcable.
3. LaunchtheGasLab®software.
4. Connectthemeter/sensortoyourcomputer
NOTE:Themetermustbestartedatleast1minutepriortouseanddataloggingtoallowtheCO2
sensorenoughtimetowarm‐upandcalibrate.
Afterconnectingthemetertoacomputerandsettingit,theGasLab®softwarewillallowyouto
performthefollowingmainfunctions:
 CollectReal‐time–databeingrecordedisdisplayedongraph.
 ManageandDownloadLogs–provideoptionstomanagedatalogssavedinthemeter.
 ConfigureSensor–provideoptionstosetupthesensorinsidethemeteranddatalogging
options,amongotherfeatures.
NOTE:AseparatedatafilewillbecreatedeachtimethemeterispoweredON(startslogging).
9
LoggingData
OncetheGasLab®softwarehasbeeninstalledandthemeterisconnectedtothecomputer,youcan
gatherdatainavarietyofways.Dependingonthetypeofmeter,datacanbecollectedinrealtime,
datalogscanbedownloadedfromthemeter’smemory(ifequipped),andsavedtothecomputer,
anddatacanbereviewedonthemeter’sLCDdisplay(ifequipped).
Foreachloggingsession
1. TurnthemeterON.
2. Themetermustbestartedatleast1minutepriortodeploymentanddataloggingtoallow
theCO2sensortimetowarm‐upandcalibrate.
3. Setthelogginginterval(min30sec)asdesiredandcommencelogging.
4. Whendataloggingiscompleted,turnthemeterOFF.
SettingtheLoggingInterval
Tochangethedefaultsettings,connectthemetertoacomputerusingtheincludedUSBcable.Select
thedesiredmeter,andchangethesettings.
NOTE:RefertotheGasLab®User’sManualforcompleteinstructions.
DisplayandAlarm(CM‐0016,CM‐0017only)
Thisdataloggingmeterincludesabuilt‐inaudible(80dB)alarmandanLCD(LiquidCrystal
Display)displaythatprovidesvisualindicationofthecurrentCO2levelbychangingcolortogreen,
yelloworred,dependingonCO2levelrangesselected.Thedisplaywillchangecolorsdependingon
theactualCO2levelreadingsbysettingthe“Green”,“Yellow”,and“Red”ranges.
ThealarmissetperLEEDIAQlevelsbydefaultbutcanbeprogrammedtootherstandardssuchas
OSHAlevelsusingtheGasLab®software.Thenewalarmlevelwillbemaintainedinthemeter’s
memory.
Duringoperation,whenthemeteristurnedon,andwhenthehighconcentrationCO2level
programmedisreached,an80dBalarmwillsound.Thealarmcanbemutedfor30secondsby
pressingthebuttononthefrontofthemeter.ThisfeaturecanbechangedinGasLab®.
Calibration
TheCO2sensor,inIAQapplicationsonly,usesanalgorithmcalledAutomaticBackground
Calibration(ABC)toensuremaximumaccuracybycontinuouslyadjustingthezero‐point.
TheABCalgorithmallowstheCO2sensortodynamicallyshiftitsCO2readingbyaconstant.It
worksviastoringthelowestCO2sampletakenovertheABCPeriodandassumingthatthislow
valueisequaltoaknownvalue(thetargetvalue).ItthenadjuststheoutputoftheCO2readingby
thedeltabetweenthesevalues.Thisalgorithmdoesnotaffectthelinearizationoftheoutputsignal.
Forexample,bydefaultABCisenabledwithanABCPeriodof180hours,atargetvalueof400ppm,
andamaximumdeltaof30ppm.Thisoperatesundertheprinciplethatambient,outdoorairisat
400ppm.
10
ThesensorwillkeeptrackofthelowestCO2readingrecordedoveraperiodof180hoursandthen
adjustthezeropoint,upto30ppmatatime,towardsthatvalue.
Toensuremaximumaccuracyitisrecommendedtoinstallthedeviceinanenvironmentthatwill
routinelyseethislowvalue.
Inaddition,thismetercanbeexposedtofreshairforafewminutesbetweenusestoverify
calibrationbymakingsurethereadingsarecloseto400ppm,orcanbemanuallycalibratedusing
theGasLab®software.
NOTE:RefertotheGasLab®User’sManualforcompleteinstructions.
11
MeterSpecifications
MeasuringPrinciple:CO2
MeasuringRange:
1%CO2 models
30%CO2models
Repeatability:
1%CO2 models
30%CO2models
Accuracy:1%CO2 models
30%CO2models
CO2SensorRatings:
LifeExpectancy
Warm‐upTime
TemperatureSensor:Range
Repeatability
Accuracy
RelativeHumiditySensor:
Range
Repeatability
Accuracy
Dimensions:
LxWxD
DataLogging:DataPoints
ProgrammableIntervalData
Power: Input Voltage
PowerConsumption
ChargingTime
BatteryType/Capacity
Non‐dispersiveinfrared(NDIR)
sensor
0‐10,000ppm
0‐300,000ppm(0‐30%vol.)
±20ppm,±1%measuredvalue
±0.1%,±2%ofmeasuredvalue
±30ppm,±3%measuredvalue
±0.2%,±3%ofmeasuredvalue
>15years
<1min(instantmeasurements)
‐40to120°C
±0.1°C
±0.5°C
0‐100%
±0.1%
±3%
(mm)inches
(146.1)5.75x(91.4)3.60x(32.7)1.30
60,000 ininternalmemory
Date,Time,CO2,%RH,Temp.
5VDC (useonlysuppliedadapter)
500mA(whilecharging)
5‐8hrs.(approximately)
4xAA(CM‐0016,‐0017,‐0018AA)
Li‐Ion/2,200mA(CM‐0018,‐0019)
Li‐Ion/6,000mA(CM‐0209,‐0210)
Li‐Ion/3,600mA(CM‐0212,‐0213)
Li‐IonBatteryLifetime 2‐3 years dependingoncycles
12
TroubleshootingGuide
Symptom/
Issue
Possible
Cause
Resolution
Meterisnot
recognizedby
computer
Meterisnot
recognizedby
computer
Nopower.
Alllogtimestamps
startintheyear
2000
Thereal‐time
clockwasnot
synced.
Replace/recharge thebatteriesorconnectmetertotheincluded
powersupplyandpowermeterON.
ReadthisAppnoteonreassigningCOMportsforUSB:
http://www.co2meters.com/Documentation/AppNotes/AN134‐
Change‐COM‐Ports.pdf
Connectthemetertothecomputerwithdataloggingoff.The
timewillsynchronizeinGasLab®.
Nologsarepresent
onthemeterafter
datalogging
Meterwas
disconnected
whilelogswere
being
downloaded.
Connectthemeter tothecomputeranddownloadlogsagain.
ThedisplayisBlue
orshowsSensor
Missing
Themeter’s
EEPROMis
corrupted,or
battery/power
supplyissues.
Emailtechnicalsupportforfurtherassistance.
CO2Readingsare
inaccurate
ABCisadjusting
thezeropoint.
TurnoffABCinsoftwareorensuretheunitisexposedto
400ppmairwhiledatalogging.
Batteriesare
low.
Replace/rechargebatteries.
Themeterwas
disturbed
mechanically.
Metermayneed
calibration.
PerformacalibrationorsendtoCO2Meterforprofessional
calibrationandrecertification.
Unabletofind
correctCOM
portforUSB.
13
Support
Thequickestwaytoobtaintechnicalsupportisviaemail.Pleasesendallsupportinquiresto
[email protected].
Pleaseincludeaclear,concisedefinitionoftheproblemandanyrelevanttroubleshooting
informationorstepstakensofar,sowecanduplicatetheproblemandquicklyrespondtoyour
inquiry.
Warranty
Thismetercomeswitha1YEAR(warrantyperiod)limitedmanufacturer’swarranty,startingfrom
thedatethemeterwasshippedtothebuyer.
Duringthisperiodoftime,CO2Meter.comwarrantsourproductstobefreefromdefectsin
materialsandworkmanshipwhenusedfortheirintendedpurposeandagreestofixorreplace(at
ourdiscretion)anypartorproductthatfailsundernormaluse.Totakeadvantageofthiswarranty,
theproductmustbereturnedtoCO2Meter.comatyourexpense.If,afterexamination,we
determinetheproductisdefective,wewillrepairorreplaceitatnoadditionalcosttoyou.
Thiswarrantydoesnotcoveranyproductsthathavebeensubjectedtomisuse,neglect,accident,
modificationsorrepairsbyyouorbyathirdparty.NoemployeeorresellerofCO2Meter.com’s
productsmayalterthiswarrantyverballyorinwriting.
Useofthisdeviceinenvironmentsabove95%humiditymaycauseirreparabledamageto
thecomponentsandisnotwarranted.
Liability
Allliabilityunderthisagreementshallbelimitedtotheactualcostoftheproductpaidto
CO2Meter.com.InnoeventshallCO2Meter.combeliableforanyincidentalorconsequential
damages,lostprofits,lossoftime,lostsalesorlossordamagetodata,injurytopersonorpersonal
propertyoranyotherindirectdamagesastheresultofuseofourproducts.
Returns
Iftheproductfailsundernormaluseduringthewarrantyperiod,aRMA(ReturnMaterial
Authorization)numbermustbeobtainedfromCO2Meter.com.Aftertheitemisreceived
CO2Meter.comwillrepairorreplacetheitematourdiscretion.
ToobtainaRMAnumber,callusatoremailusat(386)256‐[email protected]
requestingaRMApleaseprovidereasonforreturnandoriginalordernumber.
Iftheproductfailsundernormaluseinthefirst10daysofownership,atourdiscretionwewill
emailyouapostage‐paidUPSlabeltoreturntheproductatourexpense.
14
Ifwedeterminethattheproductfailedbecauseofimproperuse(waterdamage,dropping,
tampering,electricaldamageetc.),orifitisbeyondthewarrantydate,wewillinformyouofthe
costtofixorreplacetheproduct.
ContactUs
Weareheretohelp!
Forinformationortechnicalsupport,pleasecontactus.
[email protected]
(386)256‐4910(TechnicalSupport)
(386)872‐7665(Sales)
www.CO2Meter.com
Address:
CO2Meter,Inc.
131BusinessCenterDrive
OrmondBeach,FL32174
USA
15