Download C36-430 Wall Cabinet Workstation Installation and User Manual

Transcript
C36-430 Wall Cabinet Workstation
Installation and User Manual
Warnings
IMPORTANT – Indicates a situation that does not present
any hazard but is very important in maintaining a well functioning workstation.
ATTENTION – Consult manual to avoid a potentially hazardous situation which may result in minor or
moderate injury.
oContact the facility Engineer of Record for direction on mounting
locations and methods prior to installing any wall tracks or
equipment.
oThe shipping weight of this unit is 86 lbs (39.0 kg). Use proper
lifting techniques to prevent injury.
ELECTRICAL – Indicates an impending electrical hazard
which, if not avoided, may result in personal injury, fire and/or death.
oThe supplied power cord is rated for medical use. Connecting the
cord to an outlet that is not medical grade (indicated with a green
dot) will not ensure grounding protection. (Locking cabinet only).
oPower cord, USB extension, and workstation are for INDOOR use
only. DO NOT OPERATE OUTDOORS.
oKeep power cord away from water. DO NOT PLUG CORD INTO
OUTLET IF WET.
oDO NOT OPERATE PRODUCT IF WET. If the WORKSTATION
becomes wet, unplug it immediately, wipe off any excess liquid,
and allow it to dry before using again.
oInspect power cord before integration. DO NOT USE POWER
CORD IF DAMAGED.
oFully insert power cord plug into outlet. DO NOT unplug by
pulling on cord. DO NOT remove, bend or modify any metal
prongs or pins of power cord.
oDO NOT use excessive force to make mechanical or electrical
connections.
oDo not use an electrical extension cord with your workstation.
oDo not use a flammable cleaner on the station as it can result
in fire or explosion.
Transport/Storage
Care should be taken to transport and store this system within a
temperature range of 32ºF to 90ºF (0ºC to 32ºC); Humidity 20% RH
to 95% RH non-condensing.
2
Table of Contents
Box Contents............................................................................ 5
Installation............................................................................... 5
Parts Breakdown................................................................. 6
Wall Cabinet Disassembly.................................................... 7
Fixed Height Wall Cabinet..................................................... 8
Height Adjustable Wall Cabinet........................................... 10
Wall Cabinet Reassembly................................................... 12
Integration............................................................................. 13
Technology Schematic....................................................... 13
Specifications.................................................................... 14.
Technology Integration....................................................... 15
Software Installation............................................................. 20
Programmable Controller/Lock............................................. 26
Operation............................................................................... 32
Handle Release.................................................................. 32.
Auto-Retract...................................................................... 32
Height Adjustment............................................................. 33
Override Lock.................................................................... 33
Maintenance.......................................................................... 34
Service................................................................................... 37
Warranty................................................................................ 37
Box Contents
WORKSTATION
x2 B
A
A
Cabinet
B
CPU Security Key
* C
Taped inside of cabinet
** D
Wall Cleat
Cabinet Lock Override Key
E1 Fixed Template
* C
E2 Height Adjustable Template
F
Fixed Hardware Kit
G
Height Adjustable Hardware Kit
** D
H
G
E
te
pla t
Tem Heigh
ng
unti 0 with y
o
M 43 ilit
b
C36 sta
for Adju
the
m of
4
botto
the
at the
ns: line at floor. ion
uctio bold m the tallat
Instrgn the 45" frore for insints.
• Ali plate prepa ting po
tem and un
rk d mo
• Mantifie
ide
x6 G1
x6 G2
x4 H1
x4 H2
ns:
t
Outle
tio
Loca
F
tion
est
us:
t Sk
bine
0 Ca
le
le le
tab
6 43
r C3 table justab tab Adjus
net
tion
st posi
net
Lo
1799632 C36430 AR
LH
1799633 C36430
1799634 C3
1799
be
at lowe
45"
from
r
y
te fo bilit
pla sta
em dju
g T ight A
n
ti
un He
Mo hout
wit
430
ns:
floor
C36
the
m of
ch
botto
at ea
ed
at the or.
line flo provid
uctio bold m the been
the
Instrgn the 45" fro have s. st with
s
• Ali plate ation g point s be
of the
tem le loc untin t align
de s
ho mo tha
outsi ha
• 3 the 4 set ons. ons er it
of se the locati locati et aft
oo d le cabin
• Ch ility stu 4 ho the et.
the
re
ck
fac are
cu
ep to se the bra
• Pr cket on
bra hung
been
43
C36
for y:
ate bilit
mpl sta binet
g Te Adju Ca
ntin ight ndard
tract
Mouout He6430 StaLockingRetract to Re
Au
L
with 627 C36430AR Autocking,
late
ting
t Adj
Temp
Moun
1799628 C36430 R Lo
LA
1799629 C36430
1799631 C3
1799
Heigh
#: 1802
ould
be
45"
from
floor
e sh
Lin
late
ting
934
Part
WC2
Fixed
Temp
Moun
#: 1803
*Note: For Fixed Height cabinets ONLY..
**Note: For Locking cabinets ONLY.
4
G1 #14 x 3" Pan Head
H1 Flat Head Wood Screw
Wood Screw
G2 1/4 – 20 x 2.00 Phillips
Pan Head Screw
Skus
net
WC2
x4 H3
ns:
bi
0 Ca
022
catio
t Lo
Outle
e sh
Lin
Part
x6 G3
Cabi
jus t
fo
Ad
ate t Adjus ight t Ad Heigh
mpl igh , He Heigh ct,
g Te H He cking tract, Retra
ntin 6430LH Lo to Re , Auto
Mou630 C36430HAR Au cking
ould
posi
at high
Cabi
G3 Wall Anchor
H2 1/4 – 20 x 2.00 Phillips
Flat Head Screw
H3 Wall Anchor
Installation
PARTS BREAKDOWN/RÉPARTITION DES PIÈCES/DETALLE DE LAS PIEZAS
Release Handle
Auto-Retract Solenoid*
Keypad
Monitor Bracket
IR Module
Override Lock**
Keyboard Platform
Mouse Pad
Tinted Monitor Cover
*Note: For cabinets with Auto-Retract ONLY.
**Note: For Locking cabinets ONLY.
5
Installation
Wall Cabinet Disassembly
(1) Remove two screws from top of
1
tinted monitor cover. (2) Removed tinted
monitor cover.
2
1
x2
2
(1) Lift and (2) remove monitor bracket.
Note: For Fixed Height Wall Cabinet
installation, go to page 8.
Note: For Height Adjustable Wall
Cabinet installation,
go to page 10.
2
1
6
Installation
Fixed Height WALL Cabinet
Note: Consult the Engineer of Record
1
regarding structural codes and utilities.
Use the mounting template (F) to mark
drill hole locations. Set line should be
r
y
te fo bilit
pla sta
Tem Adju
ng ht
unti Heig
Mo hout
wit
0
43
ns:
atio
Outlet
of the
C36
Loc
430
king
962
AR
179 8 C36430 Loc
962
LAR
179 9 C36430
962
179 1 C36
963
179
be
45"
from
floo
r
tom
C36
e sho
Lin
the
43
Fixed
Templa
Mounti
s
et Sku
Cabin
430
C36 :
te for
pla tabilityinet
Tem jus Cab
ing t Ad rd
ract
unt igh nda
Mo t He 430 StaLockingRetract o Ret
Aut
L
o
7 C36430 Aut king,
withou
962
AR
179 8 C36430 Loc
962
LAR
179 9 C36430
962
179 1 C36
963
179
Fixed
ng
Mounti
d at
h
eac
be
Templa
#: 180393
"
45 cm)
4.3
(11
45"
from
floo
o
179 628 C36430 AR L
9
L
179 629 C36430
9
179 631 C
9
179
Part
WC2
Fixe
ing
ount
dM
934
kus
et S
in
Cab
430
36
or Clity:
f
e
t
pla tabi inet
Tem djus Cab
ing t A ard
t
unt igh tand g t
trac
Mo out He6430 SLockin Retrac uto Re
3
A
L
with9627 C36430AR Autocking,
r
uld
e sho
Lin
te
4 WC2
of the
plat
of
tem e loca unting aligns
side
hol mo that
out has
• 3 the 4 set tions. tions r it
afte
the
of
ose loca e loca inet
cab
• Cholity stud 4 hol the t.
faci e the ure bracke
par to sec the
• Precket g on
bra hun
n
bee
#: 180393
Part
bot
Loc
ns: d line at floor.provide
the n
the
tructio bol
bee
Ins n the 45" fromhave
s
nts. t with
e
the
• Alig
tion poi bes
te
ng
4 WC2
Part
template. Mark and drill holes.
ns:
atio
Outlet
uld
locations and dimensions on mounting
r
y
te fo bilit
pla sta
Tem Adju
ng ht
unti Heig
Mo hout
it
0w
s
et Sku
Cabin
430
C36 :
te for
pla tabilityinet
Tem jus Cab
ing t Ad rd
ract
unt igh nda
Mo t He 430 StaLockingRetract o Ret
L
o , Aut
Aut
withou7 C36
45" (114.9 cm) from floor. Note outlet
F
h
tom
eac
bot
the
d at
ns: d line at floor.provide
the n
the
tructio bol
bee
Ins n the 45" fromhave
s
nts. t with
e
• Aligplat tion poi ns bes
of the
tem e loca unting alig
side
hol mo that
out has
• 3 the 4 set tions. tions r it
afte
the
of
ose loca e loca inet
cab
• Cholity stud 4 hol the t.
faci e the ure bracke
par to sec the
• Precket g on
bra hun
n
bee
om
5" fr
e4
b
ould
r
floo
e sh
Lin
e
plat
Tem
03
#: 18
2
ote: For steel stud, all six wall anchors
N
(G3) must be installed before proceeding.
Mount wall cleat (C) using pan head
hardware provided.
Note: Use part wall anchor (G3) and
machine screw (G2) for steel stud
installation. Use wood screws (G1) for
wood studs.
C
x2
7
Installation
Fixed Height WALL Cabinet
Hang wall cabinet (A) on wall cleat.
3
A
4
Fold down keyboard tray half way to
access mounting holes. Insert four screws
to secure the cabinet crossmembers.
Note: Use machine screws (G2) for
steel stud installation. Use wood screws
(G1) for wood studs.
x4
8
Installation
HEIGHT ADJUSTABLE WALL Cabinet
Note: Consult the Engineer of Record
1
regarding structural codes and utilities.
Use the mounting template (E) to mark
te
pla t
Tem Heigh
ng
unti with
Mo 430 ility
b
C36 sta
for Adju
of the
om
4
bott
at the
at the r.
s:
tion line the flooallation
truc bold
Ins n the 45" from for instts.
are
e
• Aligplat prep g poin
ntin
tem and
k d mou
• Mar tifie
iden
drill hole locations. Set line should be
ns:
atio
let
Out
Loc
n
t positio
s:
t Sku
t at
highes
t at
lowest
Cabine
ine
Cab
n
positio
le
430
le
C36stable stab stableAdjustab
ht Adju Adju ht
te for
pla ht AdjuHeig Heightact, Heig
Tem Heig ,
ing H king act, Retr
unt 430LH Loc Retr, Auto
Mo9630 C36430HAR Auto king
Loc
179 2 C36430 R
963
LHA
179 3 C36430
963
179 4 C36
963
179
of the
om
4
bott
at the
at the r.
s:
tion line the flooallation
truc bold
Ins n the 45" from for instts.
are
e
• Aligplat prep g poin
ntin
tem and
k d mou
• Mar tifie
iden
Cabine
ns:
r
uld
Line
be
45"
from
45” (114.9 cm) from floor. Note outlet
te
pla t
Tem Heigh
ng
unti with
Mo 430 ility
b
C36 justa
r
fo Ad
atio
floo
let
Out
Loc
locations and dimensions on mounting
E
template. Mark and drill holes.
sho
n
t positio
s:
t Sku
ine
Cab
le
430
le
C36stable stab stableAdjustab
ht Adju Adju ht
te for
pla ht AdjuHeig Heightact, Heig
Tem Heig ,
Retr
ing H kingRetract,
Auto
unt0 C36430LH Loc
Auto ,
Mo
t at
highes
Cabine
n
positio
t at
lowest
Cabine
king
430
963
HAR Loc
179 2 C36430 R
963
LHA
179 3 C36430
963
179 4 C36
963
179
r
uld
Line
e
Adj
2 WC2
Part
be
45"
from
floo
sho
g Templat
Mountin
Height
#: 180202
45"m)
c
4.3
(11
te
pla t
Tem Heigh
g
in
unt with
Mo 430 ility
b
C36 sta
for Adju
e
Adj
2 WC2
Part
g Templat
Mountin
Height
#: 180202
us:
t Sk
ine
Cab
430
le ble stable
6
b
3
ta
r C stable djus justa t Adju
te fo dju ht A t Ad igh
pla ht A Heig eigh ct, He
Tem Heig g, ct, H etra
ng 30H ockin etra to R
unti 364 LH L to R , Au
Mo9630 C36430HAR Auocking
2
L
179 632 C36430 HAR
9
L
179 633 C36430
9
179 634 C
9
179
Note: For steel stud installation, four
wall anchors (H3) must be installed
before proceeding.
Start screws in top locations only. DO
NOT tighten.
Note: Use wall anchor (H3) and
machine screws (H2) for steel stud
installation. Use wood screws (H1) for
wood studs.
x2
9
Installation
HEIGHT ADJUSTABLE WALL Cabinet
Hang wall cabinet (A) on top two screws.
3
A
x2
4
Fold down keyboard tray half way to
access mounting holes. Insert bottom
two screws to secure the cabinet shuttle.
Tighten all four screws.
Note: Use machine screws (H2) for
steel stud installation. Use wood screws
(H1) for wood studs.
x2
10
Installation
Wall Cabinet Reassembly
1
Replace monitor bracket.
2
(1) Replace tinted monitor cover.
Note: The user’s monitor needs to be
attached to bracket, then hung in cabinet.
See Integration section for details.
(2) Replace two screws on top of tinted
monitor cover.
1
2
x2
11
Integration
TECHNOLOGY SCHEMATIC
Power Cable
Power Strip*
Cable Grommet
Video Cable
Monitor
Mouse
CPU
USB Extender
Keyboard
*Note: For Fixed Height cabinets ONLY.
**Note: For Height Adjustable cabinets ONLY.
12
Power Cord**
Integration
Specifications
Power Cord (Height Adjustable)
1 m Length, Medical Grade Right Angle NEMA Plug to C-13 plug,
120/240VAC, 6.3A, 50/60Hz.
Power Cord (Fixed Height)
2', Medical Grade Right Angle NEMA Plug
(Illuminated for power indication) to C-13 plug.
Power Strip
NEMA 5/15 outlets with inline fusing
Power Indication (Powered Sku’s) Green LED Light mounted in the Monitor cabinet to provide power status.
Power Indication (Base Model)
Illuminated Right Angle NEMA Power Plug.
USB (Control Board)
USB A to Mini-B
USB (TaskLight)
USB A to Mini-B
USB Peripherals
2 - USB A Male to USB A Female (Extension)
VGA / DVI Cable
Per Customer Technology Requirements
Monitor Bracket
25 lbs (11.3 kg) max; VESA 75 mm & 100 mm
Keyboard Platform
Accommodates 1.75" H x 18" W x 8" D
(4.5 cm x 45.7 cm x 20.3 cm) USB keyboard
Work Surface
24.5" W x 9.4" D (62.2 cm x 23.9 cm)
Mouse Area
7" W x 9.5" D (17.8 cm x 24.1 cm)
Technology Cabinet
Accommodates CPUs up to 12" W x 10" H x 2.8" D
(30.5 cm x 25.4 cm x 7.1 cm)
Technology integration
1
2
3
1
x2
13
Integration
USING 24" MONITOR
(1) Remove screw from IR module.
A1
(2) Remove IR module.
OPTIONAL
2
1
A2
(1) Replace IR module.
(2) Secure with two screws.
OPTIONAL
2
1
14
x2
Integration
Technology integration
(1) Attach monitor bracket to monitor.
2
(2) Place monitor inside wall cabinet.
(3) Route power and video cables
through cable grommet.
2
1
3
3
(1) Replace tinted monitor cover.
(2) Replace two screws on top of tinted
monitor cover.
1
2
x2
15
Integration
Technology integration
4
5
16
Place CPU into cabinet. Make necessary
electrical connections.
Height Adjustable Cabinet – Connect
power cord to bottom of cabinet. If
needed, connect optional CAT5e cable
(not provided).
Integration
Technology integration
6
Place keyboard and mouse into
keyboard platform. Plug the USB
connectors into the pre-wired USB
extenders. Bundle excess cables and
tuck under the worksurface.
Note: Secure keyboard to drawer
with velcro to avoid slipping.
17
Software Installation
SOFTWARE SETUP
Configuration of Software preferences:
Installation (DO NOT plug USB cable in at this point):
1. Run LCDSecureIT - C36-430 Setup.msi setup file.
2. O
nce installation is complete plug in USB to an open port and wait for driver request.
3. The USB Driver is located within the files provided (at90usbxxx.inf)
4. After the USB drivers have been installed you can setup the software preferences. (see below)
Shutdown the software
Lower right-hand corner is a “Shutdown LCD SecureIT” button to
completely close the software. If you close the window or press the
“Send To Tray” button, it will be minimized to the system tray.
Task Light Setup
There are four options that are available when the keyboard is
closed:
• None (No action taken)
• Immediate Blank Screen
• Immediate Screen Saver (Select On resume, Password protect
under screen saver options if user id and password is required)
• Immediate lock computer screen
You can adjust the duration of time the light will stay on at any given instance. (Default is 5 minutes). The password
section is not applicable in this situation (Non-Locking Cabinets).
Height Adjustability Setup (Height Adjustable models ONLY)
There are two options for height adjustability:
•C
abinet current limit allows administrators to define how much
weight will be applied before the cabinet will stall.
•C
abinet up / down Speed Limits control how fast the cabinet
moves up or down.
18
Software Installation
SOFTWARE SETUP
Locking Setup
There are four options for locking:
• Locking Timeout enables locking feature and time duration when
cabinet will lock.
• PIN Code Management allows administrators to import/export pin
code list to/from the cabinet.
• Network Pin Management allows remote pin code management.
• Pin List manages pin codes on the cabinet.
Note: See “Programmable Controller/Lock” section for more
details.
Auto Retraction (Auto-Retract models ONLY)
There is one option for auto retraction:
• Retraction timeout enables the auto retraction feature and time
duration when the drawer will close.
Status Information
There are six options for status information:
• If Drawer Is Closed is gray, no control board is present. If it is red,
drawer is closed. If it is green, drawer is open.
• If Drawer Is Locked is gray, no is device detected. If it is red,
drawer is locked. If it is green, drawer is unlocked.
• If User Presence Status is gray, no device is detected. If it is red,
user is not present. If it is green, user is present.
• If Tasklight Status is gray, no device is detected. If it is red,
tasklight is off. If it is green, tasklight is on.
• Version Information tells you software, firmware, and hardware
revision versions.
• Enter Bootloader is used to install/upgrade new firmware. Users
should never have to use this function.
19
Programmable Controller/Lock
Pin code locking cabinet only
Green LED
Red LED
Numeric Buttons
Clear Button
Lock Button
Raise Height
Note: For Height
Adjustable wall
cabinets ONLY.
Lower Height
Note: For Height
Adjustable wall
cabinets ONLY.
Programming Functions
Locking Timeout
• Lock the Tray: Check this box to enable Locking Feature. Uncheck to disable.
• Minutes and Seconds: This feature determines how long after a user walks away from the cabinet before the cabinet locks.
Dropdown box allows admins to select anywhere from 5 seconds to 15 minutes.
20
Programmable Controller/Lock
Pin code locking cabinet only
PIN Code Management
• Copy PIN Codes from File to Device: This feature allows administrators to import pin code list into the cabinet.
• Copy PIN Codes from Device to File: This features allows users to download all pins from this product (cabinet specific) to the local
computer for backup.
Network Pin Management
• This is an accessory feature that allows remote pin code management. Check box to enable this feature. This feature will not work
without the network pin code management software sold seperatly.
Pin List
• Digits in a Pin: Determines the length of pin codes (4 to 10 digits limitation).
• Get List from Board: Populates a list in the pin list column from the control board. Pin list will show how many pins are stored on the
control board below the list box.
• Pin Addition: Pin entry is added here. User will add a pin defined around the number of digits defined in the “Digits in a Pin” section
above. Once user has determined the pin code the “Add to List” Button will be pressed to populate to the pin list.
• Remove Selected Button: In the pin list section, highlight a pin selected for removal, then click “Remove Selected” button
to delete entry.
• Commit Changes Button: Use this when all changes have been finalized. This will upload any pin entries/deletions
to the control board.
• Pin List and Pins Loaded: List of all pins stored on the control board and number of pins on control board.
21
Operation
HANDLE RELEASE
1
To close keyboard tray, pull release
handle.
Note: The tray will close automatically
when the release handle is pulled.
se
Clo
AUTO-RETRACT
1
22
Auto-Retract Cabinet – If the IR module
does not detect activity after the preset
amount of time, the auto-retract feature will
close keyboard tray.
Operation
ADJUSTING HEIGHT POSITION
Height Adjustable Cabinet – (1)
1
Press up or down button on keypad to
(2) adjust height position.
2
1
OVERRIDE LOCK
1
Locking Cabinet – If keypad becomes
inoperable, the override lock can be used to
open the keyboard platform.
D
23
Maintenance
DO NOT use the workstation if pieces are missing
or the unit is damaged. In these cases,
immediately contact Rubbermaid Customer Service for
•Remove pen and dry erase marker stains with a soft
cloth and 91% isopropyl alcohol.
•Remove iodine stains with a soft cloth and any
more information: 1-888-859-8294.
cleaners suggested above.
Cables: Always keep the cables neatly organized and be
sure to route cables away from moving components with
wire ties or
spirits, abrasive cleansers, paint thinner or any other harsh
cable clips.
or toxic chemicals.
Electric Cables: Periodically inspect power cord and plug
WOOD PANEL CARE
to ensure plug is not bent and cable is not frayed.
Harsh, abrasive and undiluted cleaning products may
DO NOT use the following chemicals to
clean your workstation: acetone, mineral
cause damage to Deco Lam and the contact adhesive.
Cleaning
Pine Sol and Simple Green are cleaners that have been
CAUTION: Because of the close proximity of
approved for use on Deco Lam. A 30-1 ratio of water to
electrical power and equipment, flammable
cleaner is highly advised. Recommend water and a clean
cleaners should never be used on the workstation.
•Verify that your workstation is unplugged from the wall
outlet before cleaning.
•Allow your workstation to dry completely before
plugging the power cord into a wall outlet.
•When cleaning the workstation, wipe surface with a
damp cloth and thoroughly dry.
• Never cover the workstation or its components with
liquid or allow liquids to flow into the workstation.
•Never use steel wool or other abrasive material as
these could damage the surface finish.
•Before using any cleaner on the workstation, first
test on a small area to ensure that the surface is not
harmed.
•These guidelines cannot guarantee infection control.
The hospital’s Infection Control Administrator should
be consulted regarding cleaning procedures and
schedules.
•Clean plastic components with diluted, non-abrasive
solutions. Suggested cleaners are water, soap, diluted
bleach and alcohol solutions.
24
towel as a cleaning alternative to homeowners.
Troubleshooting
Problem
Solution
Top door needs
Open the top door and locate the 2 hinges on the right side. To adjust the door
adjustment for alignment up or down use the inside screw of the hinges.
To adjust the door right or left use the outside screw on the hinges.
No Power
Check cable connections to power supply in the top cabinet.
Keypad lock not working
Use override key on the bottom left side.
Lift is not working
Ensure power cables are connected and power is available.
Unit does not function
Check power supply.
Check wall outlet for power.
Check USB communications cable.
Check connectivity/communications with software.
Power supply does not
turn on
Check power input cable.
Software does not show
connectivity to control
board
Check USB communications cable.
Check wall outlet for power.
Check power supply.
Check that the control board is not in bootloader mode - remove power from
control board, wait 60 seconds and reconnect power.
Check firmware version - update firmware if necessary.
25
Troubleshooting (continued)
Problem
Solution
Software does not show
connectivity to task light
Check USB communications cable.
Unplug and reconnect USB cable to establish communications
Check that automatic detection in software is enabled and verify connectivity.
Check firmware version - update firmware if necessary.
Solenoid does not fire
Check connections.
Press clear and lock button at the same time.
Check that retract the tray box is checked.
Check retraction time out time.
Solenoid does not fire
Check connections.
Press clear and lock button at the same time.
Check that retract the tray box is checked.
Check retraction time out time.
Cabinet lock does not
function
Check connections.
Press lock button and re-enter pin code, then press lock again.
Check that lock the tray box is checked.
Check timing of lock cycle.
Keypad does not function Check connections.
Look for LED status indicators
Unplug and reconnect membrane cable.
Linear actuator does not
function
Check connections.
Check for power to control board.
Check that there is not excessive weight applied to the cabinet or
obstructions in the way of travel.
Check that speed limitations settings in software.
Check membrane connector.
IR sensor does not
operate
Check connections.
Look for LED status indicators.
Adjust gain control on IR sensor to adjust output.
Software does not
operate
Restart computer.
Uninstall/reinstall software.
Check firmware version of task light/control board.
Pin code entry problems
Check membrane connector.
Check pin code list in software.
Check that the digits in the pin box and the number of digits being entered is equal.
26
Service
Service Request
Please visit our website at: www.rubbermaidmedical.com/service to file a request for parts.
Service Level Commitment
Rubbermaid Medical Solutions is committed to providing best-in-class service. This document details our
standard warranty and instructions on how to request service using our customer support system.
Warranty
LIMITED WARRANTY FOR WALL MOUNTED WORKSTATIONS
Rubbermaid Medical Solutions (RMS) is pleased to offer a five-year warranty on durable components and a twoyear warranty on electronic components.
If during the warranty period this RMS product proves defective in materials or workmanship under normal use
by the original purchaser, please contact RMS technical support at www.rubbermaidmedical.com/service (please
be sure to complete all information, including product serial number, description of the issue, and full contact
information). RMS will determine, at its sole discretion, how to best address your warranty issue, which may include
sending you a replacement part covered under warranty or for sale. RMS reserves the right to require proofof-purchase prior to honoring any warranty request. This warranty does not cover product abuse, modification,
failure to adhere to product instructions, or improper operation/misuse. RMS SHALL NOT BE LIABLE FOR ANY
CONSEQUENTIAL OR INCIDENTAL DAMAGES WHATSOEVER. Some states do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives
you specific legal rights and you may also have other rights which vary from state to state or country to country.
Service Details
Consumable components are not covered under warranty and include:
• Cable grommet
• Back panel of cabinet
• Door lock and key
• Pull latch for bottom door
All other standard components will be replaced under the applicable warranty following a filed service request. If
the service request is received prior to 10 am EST, replacement parts will ship next business day. Requests filed
after 10 am EST will be fulfilled with parts shipped in 2 business days. All replacement parts will ship via ground
carrier.
*The above terms for replacement parts applies to facilities located in the United States. All other customers should
contact the appropriate reseller for the terms of part replacement.
27
1-888-859-8294
www.RubbermaidMedical.com
06/2011 Part # 1803935 WC2 USER MANUAL
© Rubbermaid Medical Solutions
Huntersville, NC 28078