Download HP Pavilion 14 Chromebook

HP Pavilion 14 Chromebook
Maintenance and Service Guide
SUMMARY
CAUTION: Your computer has user-replaceable parts and non-user-replaceable parts that should only
be replaced by an authorized service provider. Accessing some internal parts can damage the
computer or void your warranty. Go to Removal and replacement procedures on page 15 for details.
© Copyright 2013 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Google is a
trademark of Google Inc. Intel and Celeron
are trademarks of Intel Corporation in
the U.S. and other countries. SD Logo is a
trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: January 2013
Document Part Number: 709592-001
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard,
flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device
and the AC adapter comply with the user-accessible surface temperature limits defined by
the International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv
Safety warning notice
Table of contents
1 Product description ........................................................................................................................................ 1
2 External component identification ................................................................................................................ 3
Display .................................................................................................................................................. 3
Top ....................................................................................................................................................... 4
TouchPad ............................................................................................................................ 4
Lights, speakers, and buttons .............................................................................................. 5
Left side ................................................................................................................................................ 6
Right side ............................................................................................................................................. 7
Bottom .................................................................................................................................................. 8
3 Illustrated parts catalog ................................................................................................................................. 9
Service label ......................................................................................................................................... 9
Computer major components ............................................................................................................. 10
Display assembly subcomponents ..................................................................................................... 12
Miscellaneous parts ............................................................................................................................ 12
Sequential part number listing ............................................................................................................ 13
4 Removal and replacement procedures ....................................................................................................... 15
Preliminary replacement requirements ............................................................................................... 15
Tools required .................................................................................................................... 15
Service considerations ....................................................................................................... 15
Plastic parts ....................................................................................................... 15
Cables and connectors ..................................................................................... 15
Drive handling ................................................................................................... 16
Grounding guidelines ......................................................................................................... 16
Electrostatic discharge damage ........................................................................ 16
Packaging and transporting guidelines ............................................. 17
Component replacement procedures ................................................................................................. 19
Service label ...................................................................................................................... 19
Battery ............................................................................................................................... 20
Computer feet .................................................................................................................... 21
Display panel ..................................................................................................................... 22
Keyboard ........................................................................................................................... 24
Top cover ........................................................................................................................... 27
Power button board ........................................................................................................... 30
v
Hard drive .......................................................................................................................... 31
USB board/Audio jack ........................................................................................................ 33
WLAN module .................................................................................................................... 34
System board ..................................................................................................................... 37
Memory module ................................................................................................................. 40
RTC battery ....................................................................................................................... 43
PCH heat sink .................................................................................................................... 44
Heat sink ............................................................................................................................ 45
Fan ..................................................................................................................................... 46
Speaker assembly ............................................................................................................. 47
RJ-45 cover ....................................................................................................................... 48
Display Assembly .............................................................................................................. 49
Power connector ................................................................................................................ 52
5 Specifications ................................................................................................................................................ 54
Computer specifications ..................................................................................................................... 54
35.6 cm (14.0 in), display specifications ............................................................................................. 55
Hard drive specifications .................................................................................................................... 55
Solid-state drive specifications ........................................................................................................... 56
6 Power cord set requirements ...................................................................................................................... 57
Requirements for all countries ............................................................................................................ 57
Requirements for specific countries and regions ............................................................................... 58
7 Recycling ....................................................................................................................................................... 60
Index ................................................................................................................................................................... 61
vi
1
Product description
Category
Description
Product Name
HP Pavilion 14 Chromebook
Processor
Intel® Celeron® 847 (1.1GHz, 1333 MHz/2 MB L3 Cache, dual core, controllable TDP,
8 W-17 W)
Chipset
Intel NM70 Express chipset
Graphics
Intel HD Graphics
Supports HD Decode, DX11, and HDMI
Display panel
Memory
35.6 cm (14.0 in), high-definition (HD), white light-emitting diode (WLED), flat (3.6 mm) SVA
BrightView (1366×768) display:
●
Typical brightness: 200 cd/m2 (nits)
●
All display assemblies include two wireless local area network (WLAN) antenna cables
●
Supports 16:9 ultra-wide aspect ratio
Two SODIMM memory module slots
Dual-channel memory support
DDR3L-1600 MHz Dual Channel support
DDR3-1333 MHz support (DDR3L-1600 downgraded to DDR3-1333)
Supports up to 4 GB of system RAM in the following configurations:
Hard drives
●
4096 MB total system memory (4096 MB × 1)
●
2048 MB total system memory (2048 MB × 1)
Supports 6.35 cm (2.5 in) hard drives in
9.5 mm (.37 in) and 7.0 mm (.28 in) thicknesses
Serial ATA (SATA)
Supports the following single hard drive configurations:
Audio and video
●
320 GB, 5400 rpm, 9.5 mm
●
320 GB, 5400 rpm, 7.0 mm
●
16 GB solid-state drive
One digital microphone
HD audio
Two Altec Lansing speakers
HP TrueVision HD camera (fixed, no tilt) with activity LED, USB 2.0, M-JPEG, 1280 x 720 by
30 frames per second
Ethernet
Integrated 10/100 network interface card (NIC)
Wireless
Integrated wireless local area network (WLAN) options by way of wireless module
1
Category
Description
Two WLAN antennas built into display assembly
Support for the following WLAN formats:
●
External media card
Atheros AR9462 802.11 a/b/g/n 2x2 Bluetooth® 4.0 combo adapter, HMC
HP Multi-Format Digital Media Reader slot with push-push technology, supporting
the following digital card formats:
●
Secure Digital (SD) Memory Card
●
Secure Digital High Capacity (SDHC) Memory Card
●
Secure Digital Extended Capacity (SDXC) Memory Card
●
MultiMediaCard (MMC)
Internal media cards
●
One half-size Mini Card slot for WLAN
Ports
●
Audio-in/Audio-out (combination headphone/microphone)
●
HDMI version 1.4 supporting up to 1920×1200 @ 60Hz
●
HP AC power adapter
●
RJ-45 (Ethernet, includes link and activity lights)
●
USB 2.0 (3 ports)
Keyboard/pointing devices
Full-size, island-style keyboard
TouchPad with two buttons:
Power requirements
●
Multitouch gesture support enabled as default
●
Taps enabled by default
AC adapter
65 W AC adapter, nPFC
Battery
4 cell, 37 Whr, 2.55 Ah, Li-ion battery
Supports fast charge
Security
Security cable slot
Trusted Platform Module (TPM) functionality
Operating system
Preinstalled:
●
Serviceability
2
Chapter 1 Product description
Google™ Chrome OS
End-user replaceable parts:
●
AC adapter
●
Battery
●
Keyboard
2
External component identification
Display
Component
Description
(1)
WLAN antennas (2)*
Send and receive wireless signals to communicate with wireless
local area networks (WLANs).
(2)
Webcam light
On: The webcam is in use.
(3)
HP TrueVision HD Webcam
Records video, captures still photographs, and allows you to
video conference and chat online using streaming video.
(4)
Internal microphone
Records sound.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety and
Environmental Notices that applies to your country or region.
Display
3
Top
TouchPad
Component
4
Description
(1)
TouchPad zone
Moves the on-screen pointer and selects or activates items
on the screen.
(2)
Left TouchPad button
Functions like the left button on an external mouse.
(3)
Right TouchPad button
Functions like the right button on an external mouse.
Chapter 2 External component identification
Lights, speakers, and buttons
Component
(1)
(2)
Description
Power light
Power button
●
White: The computer is on.
●
Blinking white: The computer is in the Sleep state,
which is an energy-saving mode. The computer shuts
off power to the display and other unneeded
components.
●
Off: The computer is off.
●
When the computer is off, press the button to turn on
the computer.
●
When the computer is in the Sleep state, press the
button briefly to exit that state.
●
When the computer is on and you want to lock the
screen, briefly press the power button until you see the
sign-in screen appear. Pressing the power button
during screen lock mode will turn off the computer.
●
When computer is on and you want to turn off the
computer, press and hold the power button until it turns
off.
(3)
Speakers (2)
Produce sound.
(4)
Caps lock light
White: Caps lock is on, which switches the letter keys to all
capital letters.
Top
5
Left side
Component
(1)
Description
Security cable slot
Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
(2)
Vent
Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
(3)
USB 2.0 port
Connects an optional USB 2.0 device.
(4)
Audio-out (headphone) jack/Audio-in
(microphone) jack
Produces sound when connected to optional powered
stereo speakers, headphones, earbuds, a headset, or
television audio. Also connects an optional headset
microphone. The jack does not support optional
microphone-only devices.
WARNING! To reduce the risk of personal injury, adjust
the volume before using headphones, earbuds, or a
headset. For additional safety information, see the
Regulatory, Safety and Environmental Notices.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and
audio-in (microphone).
6
Chapter 2 External component identification
Right side
Component
(1)
Description
Power light
●
White: The computer is on.
●
Blinking white: The computer is in the Sleep state,
which is an energy-saving mode. The computer shuts
off power to the display and other unneeded
components.
●
Off: The computer is off.
Blinking white: The drive is being accessed.
(2)
Drive light
●
(3)
Digital Media Slot
Supports the following digital card formats:
●
Secure Digital (SD) Memory Card
●
Secure Digital High Capacity (SDHC) Memory Card
●
Secure Digital Extended Capacity (SDxC) Memory
Card
●
MultiMediaCard (MMC)
(4)
USB 2.0 ports (2)
Connect optional USB 2.0 devices.
(5)
HDMI port
Connects an optional video or audio device, such as a
high-definition television, or any compatible digital or audio
device.
(6)
RJ-45 (network) jack lights
●
White: Computer is connected to a network.
●
Blinking amber: Data is being transferred.
NOTE: When both lights are off the computer is not
connected to a network.
(7)
RJ-45 (network) jack
Connects a network cable.
(8)
AC adapter light
●
White: The AC adapter is connected and the battery is
charged.
●
Blinking white: The battery has reached a low battery
level.
●
Amber: The AC adapter is connected and the battery
is charging.
●
Off: The computer is using DC power.
(9)
Power connector
Connects an AC adapter.
Right side
7
Bottom
Component
Description
(1)
Battery bay
Holds the battery.
(2)
Battery lock
Unlocks and locks the battery.
(3)
Vents (4)
Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
(4)
8
Battery release latch
Chapter 2 External component identification
Releases the battery from the battery bay.
3
Illustrated parts catalog
Service label
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service label. The service label is located on the bottom of the computer.
NOTE:
Your label may look slightly different from the illustration in this section.
Item
Description
Function
(1)
Product name
This is the model name for the computer.
(2)
Serial number
This is an alphanumeric identifier that is unique to each product.
(3)
Product part number
This number provides specific information about the product's hardware components. The
part number helps a service technician to determine what components and parts are
needed.
(4)
Warranty period
This number describes the duration of the warranty period for the computer.
(5)
Model description
(select models only)
This is the alphanumeric identifier needed to locate documents, drivers, and support for
the computer.
Service label
9
Computer major components
Item
Component
(1)
35.6 cm (14.0 in), high definition (HD), WLED, SVA BrightView flat display assembly. The display assembly
is spared at the subcomponent level only.
NOTE:
(2)
For a full list of display spare parts, see Display assembly subcomponents on page 12.
Keyboard, black finish (includes keyboard cable):
●
10
Spare part number
For use in Canada
Chapter 3 Illustrated parts catalog
708135-DB1
Item
Component
Spare part number
●
For use in Latin America
708135-161
●
For use in the United States
708135-001
(3)
Top cover, sparkling black (includes TouchPad)
708136-001
(4)
Power button board (includes cable)
697901-001
(5)
System board (includes processor and replacement thermal material)
704989-001
(6)
Memory modules (two, DDR3-1600 MHz, PC3-12800):
●
4 GB
691740-001
●
2 GB
691739-001
(7)
Heat sink (includes replacement thermal material)
697915-001
(8)
RTC battery
697917-001
(9)
Hard drive SATA, (does not include hard drive bracket or cable):
9.5 mm (0.37 in) x 6.35 cm (2.50 in):
●
320 GB, 5400 rpm
622643-005
7.0 mm (0.28 in) × 6.35 cm (2.50 in):
●
(10)
320 GB, 5400 rpm
645193-005
Solid-state drive, 16 GB
713526-001
Hard Drive Hardware Kit, not illustrated, (includes hard drive bracket, screws, and
cable)
697905-001
WLAN module:
●
Atheros AR9462 802.11 a/b/g/n 2x2 Bluetooth 4.0 combo adapter, HMC
676786-005
(11)
Platform Controller Hub (PCH) heat sink
699248-001
(12)
Speaker assembly (includes left and right speakers and cable)
697918-001
(13)
Battery, 4 cell, 37 Whr, (2.55 Ah)
695192-001
(14)
Fan
697914-001
(15)
RJ-45 cover
700428-001
(16)
Power connector
697921-001
(17)
USB board (includes cable and audio-out/audio-in jack)
697902-001
(18)
Base enclosure
708134-001
Rubber Feet Kit, not illustrated
697906-001
Computer major components
11
Display assembly subcomponents
Item
Component
Spare part number
(1)
Display bezel
697907-001
(2)
Display Hinge Kit (includes left and right display hinges and brackets)
697908-001
(3)
35.6 cm (14.0 in), HD, WLED, SVA BrightView flat display panel
698523-001
(4)
Webcam/microphone module
697903-001
(5)
Antenna Kit (includes left and right wireless antenna cables and transceivers)
697913-001
(6)
Display Panel Cable Kit (includes display panel cable and webcam/microphone
module cable)
697911-001
(7)
Back cover, sparkling black
708133-001
Miscellaneous parts
Component
Spare part number
AC adapter (65 W RC V AC)
693715-001
Power cord (3-pin, black, 1.83 m):
12
●
For use in North America
490371-001
●
For use in the United Kingdom and Singapore
490371-031
Chapter 3 Illustrated parts catalog
Component
Spare part number
Screw Kit (not illustrated)
697912-001
Thermal Material Kit
680571-001
Sequential part number listing
Spare part number
Description
490371-001
Power cord for use in North America (black, 3-pin, 1.83 m)
490371-031
Power cord for use in the United Kingdom and Singapore (black, 3-pin, 1.83 m)
622643-005
320 GB, 5400 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include hard
drive bracket or cable)
645193-005
320 GB, 5400 rpm hard drive (7.0 mm (0.28 in) × 6.35 cm (2.50 in) SATA, does not include hard
drive bracket or cable)
676786-005
Atheros AR9462 802.11 a/b/g/n 2x2 Bluetooth 4.0 combo adapter, HMC
680571-001
Thermal Material Kit (includes replacement thermal paste and pads)
691739-001
2 GB memory module (DDR3-1600 MHz, PC3-12800)
691740-001
4 GB memory module (DDR3-1600 MHz, PC3-12800)
693715-001
65 W, nPFC, AC adapter
695192-001
4 cell, 37 Whr, 2.55 Ah Li-ion battery
697901-001
Power button board (includes cable)
697902-001
USB board (includes cable and audio-out/audio-in jack)
697903-001
Webcam/microphone module
697905-001
Hard Drive Hardware Kit (includes hard drive bracket, screws, and cable)
697906-001
Rubber Feet Kit
697907-001
Display bezel
697908-001
Display Hinge Kit (includes left and right display hinges and brackets)
697911-001
Display Panel Cable Kit (includes display panel cable and webcam/microphone module cable)
697912-001
Screw Kit
697913-001
Antenna Kit (includes left and right wireless antenna cables and transceivers)
697914-001
Fan
697915-001
Heat sink (includes replacement thermal material)
697917-001
RTC battery
697918-001
Speaker assembly (includes left and right speakers and cable)
697921-001
Power connector
698523-001
35.6 cm (14.0 in), HD, WLED, SVA BrightView flat display panel
699248-001
PCH heat sink
Sequential part number listing
13
14
Spare part number
Description
700428-001
RJ-45 cover
704989-001
System board (includes processor and replacement thermal material)
708133-001
Back cover, sparkling black
708134-001
Base enclosure
708135-001
Keyboard with black finish for use in the United States (includes cable)
708135-161
Keyboard with black finish for use in Latin America (includes cable)
708135-DB1
Keyboard with black finish for use in Canada (includes cable)
708136-001
Top cover, sparkling black (includes TouchPad)
713526-001
16 GB solid-state drive
Chapter 3 Illustrated parts catalog
4
Removal and replacement procedures
CAUTION: The user-replaceable parts for this computer are:
AC adapter
Battery
Keyboard
For all parts that are not user-replaceable, only HP authorized service providers should perform the
removal and replacement procedures described here. Accessing the internal part could damage the
computer or void the warranty.
Preliminary replacement requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
●
Flat-bladed screwdriver
●
Magnetic screwdriver
●
Phillips P0 and P1 screwdrivers
Service considerations
The following sections include some of the considerations that you must keep in mind during
disassembly and assembly procedures.
NOTE: As you remove each subassembly from the computer, place the subassembly (and all
accompanying screws) away from the work area to prevent damage.
Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts.
Use care when handling the plastic parts. Apply pressure only at the points designated in
the maintenance instructions.
Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations
during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to
unseat or seat the cables during removal and insertion. Handle cables by the connector whenever
possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in
such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex
cables with extreme care; these cables tear easily.
Preliminary replacement requirements
15
Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to
the computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, turn off the computer.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors
or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some
protection, but in many cases, ESD contains enough power to alter device parameters or melt
silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, then degrade in the internal layers,
reducing its life expectancy.
CAUTION: To prevent damage to the computer when you are removing or installing internal
components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Before touching an electronic component, discharge static electricity by using the guidelines
described in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by
different activities.
CAUTION: A product can be degraded by as little as 700 V.
16
Chapter 4 Removal and replacement procedures
Typical electrostatic voltage levels
Relative humidity
Event
10%
40%
55%
Walking across carpet
35,000 V
15,000 V
7,500 V
Walking across vinyl floor
12,000 V
5,000 V
3,000 V
Motions of bench worker
6,000 V
800 V
400 V
Removing DIPS from plastic tube
2,000 V
700 V
400 V
Removing DIPS from vinyl tray
11,500 V
4,000 V
2,000 V
Removing DIPS from Styrofoam
14,500 V
5,000 V
3,500 V
Removing bubble pack from PCB
26,500 V
20,000 V
7,000 V
Packing PCBs in foam-lined box
21,000 V
11,000 V
5,000 V
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
●
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
●
Protect ESD-sensitive parts and assemblies with conductive or approved containers or
packaging.
●
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
●
Place items on a grounded surface before removing items from their containers.
●
Always be properly grounded when touching a component or assembly.
●
Store reusable ESD-sensitive parts from assemblies in protective packaging or
nonconductive foam.
●
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
mechanized equipment used for moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
●
Cover the workstation with approved static-shielding material.
●
Use a wrist strap connected to a properly grounded work surface and use properly grounded
tools and equipment.
●
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
●
When fixtures must directly contact dissipative surfaces, use fixtures made only of staticsafe materials.
●
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids
and Styrofoam.
Preliminary replacement requirements
17
●
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
these items only at static-free workstations.
●
Avoid contact with pins, leads, or circuitry.
●
Turn off power and input signals before inserting or removing connectors or test equipment.
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
●
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible
straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper
ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug
connectors, use alligator clips to connect a wrist strap.
●
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive must be
worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
●
Antistatic tape
●
Antistatic smocks, aprons, and sleeve protectors
●
Conductive bins and other assembly or soldering aids
●
Nonconductive foam
●
Conductive tabletop workstations with ground cords of one megohm resistance
●
Static-dissipative tables or floor mats with hard ties to the ground
●
Field service kits
●
Static awareness labels
●
Material-handling packages
●
Nonconductive plastic bags, tubes, or boxes
●
Metal tote boxes
●
Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
18
Material
Use
Voltage protection level
Antistatic plastics
Bags
1,500 V
Carbon-loaded plastic
Floor mats
7,500 V
Metallized laminate
Floor mats
5,000 V
Chapter 4 Removal and replacement procedures
Component replacement procedures
This chapter provides removal and replacement procedures.
There are a number of screws that must be removed, replaced, or loosened when servicing
the computer. Make special note of each screw and screw lock size and location during removal
and replacement.
Service label
When ordering parts or requesting information, provide the computer serial number and model
number provided on the service label. The service label is located on the bottom of the computer.
NOTE:
Your label may look slightly different from the illustration in this section.
Item
Description
Function
(1)
Product name
The name affixed to the front of the computer.
(2)
Serial number
This is an alphanumeric identifier that is unique to
each product.
(3)
Product part number
This number provides specific information about
the product's hardware components. The part
number helps a service technician to determine what
components and parts are needed.
(4)
Warranty period
This number describes the duration of the warranty
period for the computer.
(5)
Model description (select models only)
This is the alphanumeric identifier needed to locate
documents, drivers, and support for the computer.
Component replacement procedures
19
Battery
Description
Spare part number
4 cell, 37 Whr, 2.55 Ah Li-ion battery
695192-001
Before disassembling the computer, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the battery:
1.
Turn the computer upside down on a flat surface.
2.
Slide the battery release lock (1) far enough that it rests in the unlocked position.
3.
Slide the battery release latch (2) to release the battery.
4.
Slide the battery (3) from the middle to remove it from the computer.
To insert the battery, follow these steps:
CAUTION: Do not slant the battery as you insert it.
1.
20
Holding the battery in the middle, slide the battery (1) straight into the computer until the battery
release latch locks into place.
Chapter 4 Removal and replacement procedures
2.
Reset the battery release lock (2) to the locked position.
Computer feet
Description
Spare part number
Rubber Feet Kit
697906-001
The computer feet are adhesive-backed rubber pads. There are 5 rubber feet that attach to
the base enclosure in the locations illustrated below.
Component replacement procedures
21
Display panel
Description
Spare part number
Display bezel
697907-001
35.6 cm (14.0 in), HD, WLED, SVA BrightView flat display panel
698523-001
IMPORTANT: Make special note of each screw and screw lock size and location during removal
and replacement.
Before removing the display panel, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 20).
NOTE: To replace the entire display assembly, additional steps are required (see Display Assembly
on page 49).
Remove the panel:
22
1.
Remove the plastic screw covers (1) and the two Phillips screws (2) that secure the display
bezel to the display assembly.
2.
Flex the inside edges of the bottom edge (1), the left and right sides (2), and the top edge (3) of
the display bezel until the bezel disengages from the display enclosure.
Chapter 4 Removal and replacement procedures
3.
Remove the display bezel (4).
4.
Remove the four Phillips screws for the display panel.
NOTE: Support the display panel as you lean the panel forward.
5.
Move the panel toward the keyboard (1).
6.
Release the adhesive support strip (2) that secures the display panel cable connector to
the display panel.
Component replacement procedures
23
7.
Disconnect the display panel cable (3) from the display panel, and then remove the panel (4).
Reverse this procedure to replace the panel.
Keyboard
NOTE:
The keyboard spare part kit includes a keyboard cable.
Description
Spare part number
Black keyboard:
●
For use in Latin America
708135-161
●
For use in Canada
708135-DB1
●
For use in the United States
708135-001
IMPORTANT: Make special note of each screw and screw lock size and location during removal
and replacement.
Before removing the keyboard, follow these steps:
24
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 20).
Chapter 4 Removal and replacement procedures
Remove the keyboard:
1.
Remove the two Phillips screws that secure the keyboard to the computer.
2.
Turn the computer right-side up with the front toward you. Open the display and stand the
computer on its right side. Insert a thin tool through the keyboard access hole. (The keyboard
icon indicates the keyboard access hole.) Push firmly on the bottom of the keyboard until it
disengages from the computer.
Component replacement procedures
25
26
3.
Turn the computer right-side up with the front toward you and open the display.
4.
Gently slide your finger along the top edge of the keyboard to release the keyboard clips. Lift up
on the rear of the keyboard.
Chapter 4 Removal and replacement procedures
5.
Tilt the keyboard forward (1) onto the palm rest. Release the zero insertion force (ZIF) connector
(2) to which the keyboard cable is attached, and then disconnect the keyboard cable (3) from
the system board.
6.
Remove the keyboard.
Reverse this procedure to install the keyboard.
Top cover
NOTE: The top cover spare part kit includes the TouchPad support, TouchPad board and
TouchPad cable.
Description
Spare part number
Sparkling black top cover
708136-001
IMPORTANT: Make special note of each screw and screw lock size and location during removal
and replacement.
Before removing the top cover, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 20).
5.
Remove the keyboard (see Keyboard on page 24).
Component replacement procedures
27
Remove the top cover:
28
1.
Remove the seven Phillips screws that secure the top cover to the base enclosure.
2.
Disconnect the power button cable (1) and the TouchPad cable (2).
3.
Close the display and turn the computer upside down.
Chapter 4 Removal and replacement procedures
4.
Remove the eight Phillips screws from the bottom of the computer.
5.
Turn the computer over and open the display.
6.
Gently lift around the edges of the top cover (1) and lift to remove the top cover (2).
When replacing the top cover, be sure that the following components are removed from the defective
top cover and installed on the replacement top cover:
●
Power button board and cable (see Power button board on page 30).
Component replacement procedures
29
Reverse this procedure to install the top cover.
Power button board
Description
Spare part number
Power button board (includes cable)
697901-001
IMPORTANT: Make special note of each screw and screw lock size and location during removal
and replacement.
Before removing the power button board, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 20).
5.
Remove the keyboard (see Keyboard on page 24).
6.
Remove the top cover (see Top cover on page 27).
Remove the power button board:
1.
Turn the top cover upside down, with the front toward you.
2.
Remove the Phillips screw (1) and tape that secure the power button board to the top cover.
3.
Release the clips, lift the power button board (2), and carefully slide the power button cable out
from the guides (3) to remove the power button board.
Reverse this procedure to install the power button board.
30
Chapter 4 Removal and replacement procedures
Hard drive
NOTE: The hard drive spare part kit does not include the hard drive cable, or hard drive bracket and
screws.
Description
Spare part number
9.5 mm (0.37 in) × 6.35 cm (2.50 in), 320 GB, 5400 rpm, SATA
622643-005
7.0 mm (0.28 in) × 6.35 cm (2.50 in), 320 GB, 5400 rpm, SATA
645193-005
16 GB solid-state drive, SATA
713526-001
Hard Drive Hardware Kit (includes hard drive cable, and hard drive bracket and screws)
697905-001
IMPORTANT: Make special note of each screw and screw lock size and location during removal
and replacement.
Before removing the hard drive, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 20).
5.
Remove the keyboard (see Keyboard on page 24).
6.
Remove the top cover (see Top cover on page 27).
Remove the hard drive:
1.
Disconnect the USB cable on top of the hard drive from the computer.
NOTE: If it is necessary to replace the hard drive cable, see System board on page 37.
Component replacement procedures
31
2.
Remove the two Phillips screws (1). Lift the hard drive (2) to remove and disconnect the hard
drive cable (3).
3.
Remove the four Phillips screws (1), and then remove the bracket (2) from the hard drive.
To install a hard drive, reverse the removal procedure.
32
Chapter 4 Removal and replacement procedures
USB board/Audio jack
Description
Spare part number
USB board (includes cable and audio-out/audio-in jack)
697902-001
IMPORTANT: Make special note of each screw and screw lock size and location during removal
and replacement.
Before removing the USB board, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 20).
5.
Remove the keyboard (see Keyboard on page 24).
6.
Remove the top cover (see Top cover on page 27).
7.
Remove the hard drive (see Hard drive on page 31).
Remove the USB board:
NOTE: One side of the USB cable lies across the hard drive. It is disconnected during the hard
drive removal process.
1.
Remove the screw (1) and gently lift the USB board (2) up.
2.
Slide the USB board (3) out to remove it.
Reverse this procedure to install the USB board.
Component replacement procedures
33
WLAN module
Description
Spare part number
Atheros AR9462 802.11 a/b/g/n 2x2 Bluetooth 4.0 combo adapter, HMC
676786-005
IMPORTANT: Make special note of each screw and screw lock size and location during removal
and replacement.
CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless
module authorized for use in the computer by the governmental agency that regulates wireless
devices in your country or region. If you replace the module and then receive a warning message,
remove the module to restore device functionality, and then contact technical support.
Before removing the WLAN module, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 20).
5.
Remove the keyboard (see Keyboard on page 24).
6.
Remove the top cover (see Top cover on page 27).
Remove the WLAN module:
1.
Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.
NOTE: The 1/black WLAN antenna cable is connected to the WLAN module 1/Main terminal.
The 2/white WLAN antenna cable is connected to the WLAN module 2/Aux terminal.
34
Chapter 4 Removal and replacement procedures
2.
Remove the Phillips screw (2) that secures the WLAN module to the system board. (The WLAN
module tilts up.)
3.
Remove the WLAN module by pulling the module away from the slot at an angle (3).
NOTE: The WLAN module is designed with a notch to prevent incorrect installation into
the WLAN module socket.
NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module,
the protective sleeves should be installed on the antenna connectors, as shown in the following
illustration.
Component replacement procedures
35
Reverse this procedure to install the WLAN module.
36
Chapter 4 Removal and replacement procedures
System board
NOTE:
The processor is included on the system board.
The system board Thermal Material Kit, part number 680571-001, includes replacement thermal
paste and pads.
Description
Spare part number
System board
704989-001
IMPORTANT: Make special note of each screw and screw lock size and location during removal
and replacement.
Before removing the system board, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 20).
5.
Remove the keyboard (see Keyboard on page 24).
6.
Remove the top cover (see Top cover on page 27).
7.
Remove the hard drive (see Hard drive on page 31).
8.
Remove the USB board (see USB board/Audio jack on page 33).
9.
Remove the WLAN (see WLAN module on page 34).
After removing the system board, be sure that the following components are removed from
the defective system board and installed on the replacement system board:
●
Memory module (see Memory module on page 40)
●
RTC battery (see RTC battery on page 43)
●
Heat sink (see Heat sink on page 45)
●
PCH heat sink (see PCH heat sink on page 44)
Remove the system board:
1.
Disconnect the following cables from the system board:
●
Display panel cable (1)
●
Speaker cable (2)
●
Fan power connector (3)
Component replacement procedures
37
38
2.
Remove the power connector bracket Phillips screw (1) and remove the power connector
bracket (2).
3.
Remove the two Phillips screws (3) that secure the system board to the base enclosure.
4.
Lift the left side of the system board (1) until it rests at an angle.
5.
Remove the system board by sliding it up and to the left at an angle (2).
Chapter 4 Removal and replacement procedures
6.
Disconnect the power connector cable (3).
7.
Remove the hard drive cable:
a.
Turn the system board upside down, with the front toward you.
b.
Disconnect the hard drive cable from the system board.
Reverse this procedure to install the system board.
Component replacement procedures
39
Memory module
WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power
cord and remove all batteries before installing a memory module.
CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning
any procedure, ensure that you are discharged of static electricity by touching a grounded metal
object.
Description
Spare part number
4 GB (DDR3-1600 MHz, PC3-12800)
691740-001
2 GB (DDR3-1600 MHz, PC3-12800)
691739-001
IMPORTANT: Make special note of each screw and screw lock size and location during removal
and replacement.
Before removing a memory module, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 20).
5.
Remove the keyboard (see Keyboard on page 24).
6.
Remove the top cover (see Top cover on page 27).
7.
Remove the hard drive (see Hard drive on page 31).
8.
Remove the USB board (see USB board/Audio jack on page 33).
9.
Remove the WLAN (see WLAN module on page 34).
10. Remove the system board (see System board on page 37).
To remove a memory module:
40
1.
Turn the system board upside down to access the memory module.
2.
Spread the retention clips (1) on each side of the memory module slot to release the memory
module. (The memory module tilts up.)
Chapter 4 Removal and replacement procedures
3.
Remove the memory module (2) by pulling it away from the slot at an angle.
CAUTION: To prevent damage to the memory module, hold the memory module by the edges
only. Do not touch the components on the memory module.
CAUTION: To protect a memory module after removal, place it in an electrostatic-safe
container.
To replace the memory module:
1.
Align the notched edge of the replacement memory module with the tab in the memory module
slot, and then press the module (1) into the slot at a 45-degree angle until it is firmly seated.
Component replacement procedures
41
42
2.
Press down on the left and right sides of the memory module (2) until the side retention clips
snap back into place.
3.
Reverse the previous steps to replace the following items:
●
System board
●
WLAN
●
USB board
●
Hard drive
●
Top cover
●
Keyboard
●
Battery
●
Any external devices and the AC adapter
Chapter 4 Removal and replacement procedures
RTC battery
Description
Spare part number
RTC battery
697917-001
IMPORTANT: Make special note of each screw and screw lock size and location during removal
and replacement.
Before removing the RTC battery, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 20).
5.
Remove the keyboard (see Keyboard on page 24).
6.
Remove the top cover (see Top cover on page 27).
7.
Remove the hard drive (see Hard drive on page 31).
8.
Remove the USB board (see USB board/Audio jack on page 33).
9.
Remove the WLAN (see WLAN module on page 34).
10. Remove the system board (see System board on page 37).
Remove the RTC battery:
1.
Turn the system board upside down, with the front toward you.
2.
Remove the RTC battery (1) by pressing down with a thin plastic tool or your finger. The battery
is spring loaded and will pop up. Lift and remove the RTC battery (2).
Reverse this procedure to install the RTC battery.
Component replacement procedures
43
PCH heat sink
Description
Spare part number
PCH heat sink
699248-001
IMPORTANT: Make special note of each screw and screw lock size and location during removal
and replacement.
Before removing the PCH heat sink, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 20).
5.
Remove the keyboard (see Keyboard on page 24).
6.
Remove the top cover (see Top cover on page 27).
7.
Remove the hard drive (see Hard drive on page 31).
8.
Remove the USB board (see USB board/Audio jack on page 33).
9.
Remove the WLAN (see WLAN module on page 34).
10. Remove the system board (see System board on page 37).
Remove the PCH heat sink:
1.
Turn the system board upside down, with the front toward you.
2.
Remove the two Phillips screws (1) and lift off the PCH heat sink (2).
Reverse this procedure to install the PCH heat sink onto a replacement system board.
44
Chapter 4 Removal and replacement procedures
Heat sink
Description
Spare part number
Heat sink
697915-001
IMPORTANT: Make special note of each screw and screw lock size and location during removal
and replacement.
Before removing the heat sink, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 20).
5.
Remove the keyboard (see Keyboard on page 24).
6.
Remove the top cover (see Top cover on page 27).
7.
Remove the hard drive (see Hard drive on page 31).
8.
Remove the USB board (see USB board/Audio jack on page 33).
9.
Remove the WLAN (see WLAN module on page 34).
10. Remove the system board (see System board on page 37).
Remove the heat sink:
1.
Turn the system board upside down, with the front toward you.
2.
Remove the heat sink.
a.
Loosen the captive screws (1) and lift the heat sink (2) from the system board.
Component replacement procedures
45
b.
3.
Thoroughly clean the thermal connections (1) on the system board and the heat sink (2)
before replacing a heat sink onto a system board.
Reverse this procedure to replace the heat sink. Replace the thermal material that ships with the
replacement heat sink.
Fan
Description
Spare part number
Fan
697914-001
IMPORTANT: Make special note of each screw and screw lock size and location during removal
and replacement.
Before removing the fan, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 20).
5.
Remove the keyboard (see Keyboard on page 24).
6.
Remove the top cover (see Top cover on page 27).
7.
Remove the hard drive (see Hard drive on page 31).
8.
Remove the USB board (see USB board/Audio jack on page 33).
9.
Remove the WLAN (see WLAN module on page 34).
10. Remove the system board (see System board on page 37).
To remove the fan from the base enclosure:
1.
46
Disconnect the fan cable.
Chapter 4 Removal and replacement procedures
2.
Remove the three Phillips screws (1) from the fan (2) and lift up to remove the fan.
Reverse this procedure to install the cooling fan in the base enclosure.
Speaker assembly
Description
Spare part number
Speaker assembly
697918-001
IMPORTANT: Make special note of each screw and screw lock size and location during removal
and replacement.
Before removing the speaker assembly, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 20).
5.
Remove the keyboard (see Keyboard on page 24).
6.
Remove the top cover (see Top cover on page 27).
7.
Remove the hard drive (see Hard drive on page 31).
8.
Remove the USB board (see USB board/Audio jack on page 33).
9.
Remove the WLAN (see WLAN module on page 34).
10. Remove the system board (see System board on page 37).
Remove the speaker assembly:
NOTE:
1.
The speaker screws were removed during the process to remove the top cover.
Gently release the wires (1) routed along the top of the base enclosure.
Component replacement procedures
47
2.
Lift both pieces of the speaker assembly (2).
Reverse this procedure to install the speaker assembly on the base enclosure.
RJ-45 cover
Description
Spare part number
RJ-45 cover
700428-001
IMPORTANT: Make special note of each screw and screw lock size and location during removal
and replacement.
Before removing the RJ-45 cover, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 20).
5.
Remove the keyboard (see Keyboard on page 24).
6.
Remove the top cover (see Top cover on page 27).
7.
Remove the hard drive (see Hard drive on page 31).
8.
Remove the USB board (see USB board/Audio jack on page 33).
9.
Remove the WLAN (see WLAN module on page 34).
10. Remove the system board (see System board on page 37).
Remove the RJ-45 cover:
1.
48
Remove the Phillips M screw (1) for the RJ-45 cover.
Chapter 4 Removal and replacement procedures
2.
Lift the RJ-45 cover (2) to remove it from the base enclosure.
Reverse these procedures to replace the RJ-45 cover.
Display Assembly
Description
Spare part number
Antenna Kit (includes left and right wireless antenna cables and transceivers)
697913-001
Display Panel Cable Kit (includes display panel cable and webcam/microphone module cable)
697911-001
Back cover, sparkling black
708133-001
Display Hinge Kit (includes left and right display hinges and brackets)
697908-001
Webcam/microphone module
697903-001
IMPORTANT: Make special note of each screw and screw lock size and location during removal
and replacement.
Before removing the display assembly, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 20).
5.
Remove the display panel (see Display panel on page 22).
6.
Remove the keyboard (see Keyboard on page 24).
7.
Remove the top cover (see Top cover on page 27).
8.
Remove the hard drive (see Hard drive on page 31).
9.
Remove the USB board (see USB board/Audio jack on page 33).
10. Remove the WLAN (see WLAN module on page 34).
11. Remove the system board (see System board on page 37).
Component replacement procedures
49
Remove the display assembly:
CAUTION: Support the display assembly when removing the following screws. Failure to support
the display assembly can result in damage to the display assembly and other computer components.
50
1.
Remove the four Phillips screws from the display hinges (1) and lift the display assembly (2).
2.
If it is necessary to replace the webcam/microphone module:
a.
Detach and release the webcam/microphone module as far as the webcam/microphone
module cable allows. (The webcam/microphone module is attached to the back cover with
double-sided tape.)
b.
Disconnect the webcam/microphone cable (1) from the webcam/microphone module.
c.
Remove the webcam/microphone module (2).
Chapter 4 Removal and replacement procedures
3.
Remove the two top screws (1) and two bottom screws (2) from the display bracket and lift the
display brackets (3) to remove them.
4.
If it is necessary to replace the display panel cable:
5.
a.
Gently remove the cable from the routing clips (1).
b.
Detach and release the cable (it is attached to the back cover with double-sided tape), and
remove the cable (2).
If it is necessary to replace the wireless antenna cables and transceivers:
a.
Release the wireless antenna cables from the clips (1) built into the back cover.
b.
Release the wireless antenna transceivers from the back cover. (The wireless antenna
transceivers are attached to the back cover with double-sided tape.)
Component replacement procedures
51
c.
Remove the wireless antenna cables and transceivers (2).
Reverse this procedure to reassemble and install the display assembly.
Power connector
Description
Spare part number
Power connector
697921-001
IMPORTANT: Make special note of each screw and screw lock size and location during removal
and replacement.
Before removing the power connector, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 20).
5.
Remove the keyboard (see Keyboard on page 24).
6.
Remove the top cover (see Top cover on page 27).
7.
Remove the hard drive (see Hard drive on page 31).
8.
Remove the USB board (see USB board/Audio jack on page 33).
9.
Remove the WLAN (see WLAN module on page 34).
10. Remove the system board (see System board on page 37).
11. Remove the display assembly (see Display panel on page 22).
Remove the power connector:
52
Chapter 4 Removal and replacement procedures
NOTE: The power connector screw and bracket were removed during the process to remove the
system board.
▲
Lift out the power connector to remove it from the base enclosure.
Reverse these procedures to replace the power connector.
Component replacement procedures
53
5
Specifications
Computer specifications
Metric
U.S.
Width
34.7 cm
13.67 in
Depth
23.8 cm
9.37 in
Height (front to back)
2.1 cm to 2.1 cm
.83 in to .83 in
Weight:
1.8 kg
3.96 lbs
Dimensions:
Input power
Operating voltage and current
19.5 V dc @ 3.33 A – 65 W
Temperature
Operating
5°C to 35°C
41°F to 95°F
Nonoperating
-20°C to 60°C
-4°F to 140°F
Relative humidity
Operating
10% to 90%
Nonoperating
5% to 95%
Maximum altitude (unpressurized)
Operating (14.7 to 10.1 psia)
-15 m to 3,048 m
-50 ft to 10,000 ft
Nonoperating (14.7 to 4.4 psia)
-15 m to 12,192 m
-50 ft to 40,000 ft
Shock
Operating
125 g, 2 ms, half-sine
Nonoperating
200 g, 2 ms, half-sine
Random vibration
Operating
0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate
Nonoperating
1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate
NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within
this range of temperatures.
54
Chapter 5 Specifications
35.6 cm (14.0 in), display specifications
Metric
U.S.
Width
32.4 cm
12.8 in
Height
19.3 cm
7.6 in
Diagonal
35.6 cm
14.0 in
Number of colors
262K (6 bit)
Contrast ratio
500:1 (typical)
Brightness
200 cd/m2 (nits) (typical)
Backlight
WLED
Total power consumption
3.2 W (max)
Viewing angle
±45° horizontal, +15° up & -35° down vertical (typical)
Dimensions
Hard drive specifications
320 GB*
Dimensions
Height
9.5 mm and 7.0 mm
Width
70 mm
Weight
107 g max
Interface type
SATA
Transfer rate
300 MB/sec
Security
ATA security
Seek times (typical read, including setting)
Single track
2.0 ms
Average
12.0 ms
Maximum
22.0 ms
Logical blocks
625,121,433
Disk rotational speed
5400 rpm
Operating temperature
*Size refers to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.
NOTE: Certain restrictions and exclusions apply. Contact support for details.
35.6 cm (14.0 in), display specifications
55
Solid-state drive specifications
Performance
Sequential read (maximum)
up to 220 MB/s
Sequential write (maximum)
up to 50 MB/s
Characteristics
Interface
SATA 3.0
Flash type
Multi-Level Cell (MLC) NAND
Flash capacity
16 GB
Features
ATA Security; ATA8-ACS; SATA 3.0; Device Initiated Power
Management (DIPM)
Environmental specifications
Operating temperature
0°C to +70°C (32°F to 158°F)
Storage temperature
-55°C to +85°C (-67°F to 185°F)
Shock
1500 g/0.5msec half sine
Vibration (operating)
5 Grms, 10-2000 Hz
Physical specifications
56
Connector
7+15 pin SATA connector
Weight
53 g (1.87 oz)
Chapter 5 Specifications
6
Power cord set requirements
The wide-range input feature of the computer permits it to operate from any line voltage from 100 to
120 V ac, or from 220 to 240 V ac.
The 3-conductor power cord set included with the computer meets the requirements for use in the
country or region where the equipment is purchased.
Power cord sets for use in other countries or regions must meet the requirements of the country and
region where the computer is used.
Requirements for all countries
The following requirements are applicable to all countries and regions:
●
The length of the power cord set must be at least 1.0 m (3.3 ft) and no more than 2.0 m (6.5 ft).
●
All power cord sets must be approved by an acceptable accredited agency responsible for
evaluation in the country or region where the power cord set will be used.
●
The power cord sets must have a minimum current capacity of 10 A and a nominal voltage rating
of 125 or 250 V ac, as required by the power system of each country or region.
●
The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320
Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.
Requirements for all countries
57
Requirements for specific countries and regions
58
Country/region
Accredited agency
Applicable note number
Argentina
IRAM
1
Australia
SAA
1
Austria
OVE
1
Belgium
CEBEC
1
Brazil
ABNT
1
Canada
CSA
2
Chile
IMQ
1
Denmark
DEMKO
1
Finland
FIMKO
1
France
UTE
1
Germany
VDE
1
India
ISI
1
Israel
SII
1
Italy
IMQ
1
Japan
JIS
3
The Netherlands
KEMA
1
New Zealand
SANZ
1
Norway
NEMKO
1
The People's Republic of China
CCC
4
Saudi Arabia
SASO
7
Singapore
PSB
1
South Africa
SABS
1
South Korea
KTL
5
Sweden
SEMKO
1
Switzerland
SEV
1
Taiwan
BSMI
6
Thailand
TISI
1
The United Kingdom
ASTA
1
Chapter 6 Power cord set requirements
Country/region
Accredited agency
Applicable note number
The United States
UL
2
1.
The flexible cord must be Type HO5VV-F, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance
coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region
where it will be used.
2.
The flexible cord must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole
grounding type with a NEMA 5-15P (15 A, 125 V ac) or NEMA 6-15P (15 A, 250 V ac) configuration. CSA or C-UL
mark. UL file number must be on each element.
3.
The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the
Japanese Dentori Law. The flexible cord must be Type VCTF, 3-conductor, 0.75 mm² or 1.25 mm² conductor size. The
wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V ac) configuration.
4.
The flexible cord must be Type RVV, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the CCC certification mark.
5.
The flexible cord must be Type H05VV-F 3-conductor, 0.75 mm² conductor size. KTL logo and individual approval
number must be on each element. Corset approval number and logo must be printed on a flag label.
6.
The flexible cord must be Type HVCTF 3-conductor, 1.25 mm² conductor size. Power cord set fittings (appliance
coupler, cable, and wall plug) must bear the BSMI certification mark.
7.
For 127 V ac, the flexible cord must be Type SVT or SJT 3-conductor, 18 AWG, with plug NEMA 5-15P (15 A, 125 V
ac), with UL and CSA or C-UL marks. For 240 V ac, the flexible cord must be Type H05VV-F 3-conductor, 0.75 mm² or
1.00 mm2 conductor size, with plug BS 1363/A with BSI or ASTA marks.
Requirements for specific countries and regions
59
7
Recycling
When a battery has reached the end of its useful life, do not dispose of the battery in general
household waste. Follow the local laws and regulations in your area for battery disposal. HP
encourages customers to recycle used electronic hardware, HP original print cartridges, and
rechargeable batteries.
For more information about recycling programs, see the HP website at www.hp.com/recycle.
60
Chapter 7 Recycling
Index
A
AC adapter
lights 7
product description 2
spare part number 12, 13
antenna
identifying 3, 12
removal 49
spare part number 12, 13, 49
Antenna Kit
identifying 12
removal 49
spare part number 12, 13, 49
audio, product description 1
audio-in jack
identifying 6, 11
removal 33
spare part number 11, 13, 33
audio-out jack
identifying 6, 11
removal 33
spare part number 11, 13, 33
buttons
left TouchPad 4
power 5
right TouchPad 4
B
back cover
identifying 12
removal 49
spare part number 12, 14, 49
base enclosure
identifying 11
spare part number 11, 14
battery
identifying 11
product description 2
removal 20
replacement 20
spare part number 11, 13, 20
battery bay 8
battery lock, identifying 8
battery release latch, identifying
8
battery, RTC
identifying 11
removal 43
spare part number 11, 13, 43
D
Digital Media Slot, identifying 7
display assembly
removal 49
spare part number 10, 49
subcomponents 12
display bezel
identifying 12
spare part number 12, 13, 22
Display Hinge Kit
identifying 12
removal 49
spare part number 12, 13, 49
display panel
identifying 12
product description 1
removal 22
spare part number 12, 13, 22
Display Panel Cable Kit
identifying 12
removal 49
spare part number 12, 13, 49
C
cables, service considerations 15
caps lock light, identifying 5
chipset, product description 1
components
bottom 8
display 3
left side 6
right side 7
top 4
computer feet
locations 21
spare part number 11, 13, 21
computer major components 10
computer specifications 54
connectors, service
considerations 15
display specifications 55
drive light, identifying 7
drives, precautions 16
E
electrostatic discharge 16
equipment guidelines 18
Ethernet, product description 1
external media cards, product
description 2
F
fan
identifying 11
removal 46
spare part number 11, 13, 46
feet
locations 21
spare part number 11, 13, 21
G
graphics, product description
grounding guidelines 16
guidelines
equipment 18
grounding 16
packaging 17
transporting 17
workstation 17
1
H
hard drive
identifying 11
precautions 16
product description 1
removal 31
spare part number 11, 13, 31
specifications 55
Hard Drive Hardware Kit, spare
part number 11, 13, 31
hard drive light, identifying 7
HDMI port, identifying 7
headphone
identifying 6
spare part number 11, 13, 33
Index
61
heat sink
identifying 11
removal 45
spare part number 11, 13, 45
hinge
identifying 12
spare part number 12, 13, 49
I
integrated webcam light,
identifying 3
internal media card, product
description 2
internal microphone, identifying
N
network jack, identifying
3
J
jack
audio-in 6
audio-out 6
headphone 6
microphone 6
network 7
RJ-45 (network) 7
RJ-45 (network) lights 7
K
keyboard
identifying 10
product description 2
removal 24
spare part number 10, 14, 24
L
latch, battery release
lights
AC adapter 7
caps lock 5
drive 7
hard drive 7
power 5, 7
webcam 3
8
M
mass storage device
precautions 16
removal 31
spare part number 31
memory module
identifying 11
installation 40
product description 1
62
Index
removal 40
spare part number 11, 13, 40
microphone
identifying 6
product description 1
removal 49
spare part number 11, 13, 33,
49
model name 1
7
O
operating system, product
description 2
P
packaging guidelines 17
PCH heat sink
identifying 11
removal 44
spare part number 11, 13, 44
plastic parts, service
considerations 15
pointing device, product
description 2
ports
HDMI 7
product description 2
USB 2.0 6, 7
power button board
identifying 11
removal 30
spare part number 11, 13, 30
power button, identifying 5
power connector
identifying 7, 11
removal 52
spare part number 11, 13, 52
power cord
requirements for all countries
57
requirements for specific
countries and regions 58
set requirements 57
spare part number 12, 13
power lights, identifying 5, 7
power requirements, product
description 2
processor, product description 1
product description
AC adapter 2
audio 1
battery 2
chipset 1
display panel 1
drive 1
Ethernet 1
external media cards 2
graphics 1
hard drive 1
internal media card 2
keyboard 2
memory module 1
microphone 1
operating system 2
pointing device 2
ports 2
power requirements 2
processor 1
product name 1
security 2
serviceability 2
solid-state drive 1
video 1
wireless 1
product name 1
R
recycling 60
removal/replacement
preliminaries 15
procedures 19
RJ-45 (network) jack lights,
identifying 7
RJ-45 (network) jack, identifying
7
RJ-45 cover
identifying 11
removal 48
spare part number 11, 14, 48
RTC battery
identifying 11
removal 43
spare part number 11, 13, 43
Rubber Feet Kit
spare part number 11, 13, 21
S
Screw Kit, spare part number
13
security cable slot, identifying 6
security, product description 2
service considerations
cables 15
connectors 15
plastic parts 15
service label 9, 19
serviceability, product
description 2
slots
Digital Media 7
security cable 6
solid-state drive
identifying 11
spare part number 11, 14, 21
specifications 56
speaker assembly
identifying 11
removal 47
spare part number 11, 13, 47
Speaker Kit, spare part number
11, 13, 47
speakers, identifying 5
specifications
computer 54
display 55
hard drive 55
solid-state drive 56
system board
identifying 11
removal 37
spare part number 11, 14, 37
removal 33
spare part number 11, 13, 33
V
vents, identifying 6, 8
video, product description
1
W
webcam light, identifying 3
webcam, identifying 3
webcam/microphone module
identifying 12
removal 49
spare part number 12, 13, 49
wireless antenna
identifying 12
removal 49
spare part number 12, 13, 49
wireless, product description 1
WLAN antennas, identifying 3
WLAN module
identifying 11
removal 34
spare part number 11, 13, 34
workstation guidelines 17
T
Thermal Material Kit, spare part
number 13
tools required 15
top cover
identifying 11
removal 27
spare part number 11, 14, 27
TouchPad buttons 4
TouchPad zone, identifying 4
transporting guidelines 17
U
USB 2.0 ports, identifying
USB board
identifying 11
6, 7
Index
63