Download ML320/ML321 Dot Matrix Printers
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Page: 1 Service Guide ML320/ML321 Chapter 0 About This Manual ML320/ML321 Dot Matrix Printers Adobe Acrobat printable reference copy of the OKIDATA Service Training Manual. 09/17/97 Note: This Adobe Acrobat version of the Okidata Service Training Manual was built with the pictures rendered at 300 dpi, which is ideal for printing, but does not view on most displays well. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Table of Contents Page Service Guide ML320/ML321 0 About This Manual Front Cover Manual Copyright Manual Part Number and Revision 1 Product Specifications 1.1 General Description ....1.1.02 Serial Number Identification & (A-D) Revision Levels ........Compatibility Chart 1.2 Product Specifications 1.3 Paper Specifications 1.4 Physical Specifications 1.5 Power Requirements 1.6 Environmental Requirements 1.7 Agency Approvals 1.8 Options 1.9 Consumables 1.10 Memory Specifications 1.11 Reliability Specifications 2 Principles of Operation 2.1 Printer Overview 2.2 Circuit Board Description ....2.2.01 Operator Panel Board ....2.2.02 Power Supply ....2.2.03 Control Board ........Large Scale Integrated Circuitry (LSI) 2.3 Electrical Operation ....2.3.01 Initialization ....2.3.02 Interface Control ....2.3.03 Print Head Drive Circuit ....2.3.04 Spacing Operation ....2.3.05 Line Feed ....2.3.06 Alarm Circuit 2.4 Mechanical Principle Of Operation & Block Diagrams ....2.4.01 Printhead ....2.4.02 Space Mechanism / Operation ........Head Gap Adjusting Mechanism ....2.4.03 Ribbon Drive Mechanism / Operation ....2.4.04 Paper Feed Mechanism ....2.4.05 Paper-End Detection Mechanism ....2.4.06 Semi-Automatic Sheet Feeder (SASF) Operation 3 Maintenance & Disassembly Maintenance & Disassembly 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 Table of Contents ....3.1.01 General Information, Tools & Precautions 3.2 Disassembly/Assembly Procedures ....3.2.01 Preliminary Items ....3.2.02 Separator Assembly ....3.2.03 Printhead Assembly ....3.2.04 Upper Cover Assembly ....3.2.05 Operator Panel Assembly ....3.2.06 Control Board (Rev A & B) ........Control Board (Rev C) ........Control Board (Rev D) ....3.2.07 IC Card (A) Panel ....3.2.08 Transformer (Rev A & B) ........Transformer (Rev C) ........Transformer (Rev D) ....3.2.09 Filter Assembly ....3.2.10 Power Supply Board (Rev A & B) ........Power Supply Boards (Rev C) 3.2.11 Power Interconnect Module / Cable Guide (Rev A & B) ........Power Interconnect Module / Cable Guide (Rev C) ........Power Interconnect Module / Cable Guide (Rev D) ....3.2.12 Indicator Assembly (Bail Bar Assembly) ....3.2.13 Head Cable Access Cover ....3.2.14 Ribbon Drive Assembly ....3.2.15 Space Motor Assembly ....3.2.16 Carriage Frame Assembly ....3.2.17 Space Rack ....3.2.18 Guide Rail ....3.2.19 Platen Assembly ....3.2.20 Line Feed Motor and Gear ........Line Feed Motor Gear ....3.2.21 Line Feed Motor Interconnect Module ....3.2.22 Reset Spring, Change Gear, and Idler Gear ....3.2.23 Release Lever ....3.2.24 Paper Pressure Guide ....3.2.25 Pressure Roller Assembly ....3.2.26 Tractor Assembly ....3.2.27 Sensor Lever ....3.2.28 Paper End (B) Lever ....3.2.29 Main Chassis Assembly 3.3 Adjustments ....3.3.01 Printhead Gap Adjustment 3.4 Cleaning 3.5 Lubrication 4 Failure & Repair Analysis Page 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 Table of Contents Failure & Repair Analysis Introduction 4.4 Troubleshooting Tips ....4.4.02 Common Problems 4.5 Fault Alarms 4.6 Repair Analysis Procedures - Using The Raps 4.6.02 RAP Index ....4.6.03 Troubleshooting Cautions ........RAP 01A:Operator Panel Lamps Do Not Light - Rev A, B, and C ........RAP 01B: Operator Panel Lamps Do Not Light - Rev D ........RAP 02A: Abnormal Spacing - Rev A, B, and C ........RAP 02B:Abnormal Spacing - Rev D ........RAP 03:Wrong or Missing Characters / Dots on Output ........RAP 04:Line Feed Problems ........RAP 05:Malfunction of Operator Panel Switch(es) ........RAP 06:Parallel Interface Does Not Receive Data ........RAP 07:Serial Interface Does Not Receive Data #4.7 Hexadecimal Dump - Procedure 4.8 Resistance / Service Checks - Index To Charts ....4.8.02 Interconnect Diagrams (Rev A & B) ........Interconnect Diagrams (Rev C) ........Interconnect Diagrams (Rev D) ....4.8.03 Printhead ....4.8.04 Space Motor ....4.8.05 Line Feed Motor ....4.8.06 Operator Panel Board (Rev A, B, & C) ........Operator Panel Board (Rev D) ....4.8.07 Control Board (Rev A - D) 4.9 Printer Tests ....4.9.02 Rolling ASCII Print Test ....4.9.03 Font Sample Test ....4.9.04 Serial Interface Loopback Test 4.10 Menu Operation 4.11 Top Of Form 4.12 Paper Park 4.13 Forms Tear Off A Reference Charts A.1 Board Diagrams A.2 Index To Charts (A, B, C, D) ....A.2.01 Control Board (LXMC) - Rev A and B ........A.2.02 Control Board (LXMC-3) - Rev C ........A.2.03 Control Board (LXMR) - Rev D ....A.2.04 Power Supply (PAII-2) - Rev A and B ........A.2.05 Power Supply (SUII-2) - Rev C Page 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 Table of Contents ....A.2.06 Filter Assembly - Rev A, B, C, and D ....A.2.07 Operator Panel (LXSP) - Rev A, B, and C ........A.2.08 Operator Panel (LXON) - Rev D ....A.2.09 RS232-C Serial Interface (LXHI) - Rev A, B, C, and D B Illustrated Parts Listing Illustrated Parts Listing - General Information ....B.1.02 Definitions of Terms B.2 Index to Illustrated Parts Breakdown Charts ....B.2.01 Covers - Rev A, B, and C ........B.2.02 Covers - Rev D ....B.2.03 Electrical Components - Rev A and B ........B.2.04 Electrical Components - Rev C ........B.2.05 Electrical Components - Rev D ....B.2.06 Printer Mechanism - Rev A and B (1 of 2) ....B.2.07 Printer Mechanism - Rev A and B (2 of 2) ....B.2.08 Printer Mechanism - Rev C (1 of 2) ....B.2.09 Printer Mechanism - Rev C (2 of 2) ....B.2.10 Printer Mechanism - Rev D (1 of 2) ....B.2.11 Printer Mechanism - Rev D (2 of 2) ....B.2.12 Operator Panel - Rev A, B, C, and D ....B.2.13 Carriage Assembly - Rev A, B, C, and D ....B.2.14 Tractor Assembly - Rev A, B, C, and D ....B.2.15 Options - Rev A, B, C, and D ....B.2.16 Consumables - Rev A, B, C, and D ....B.2.17 Packaging - Rev A, B, C, and D ....B.2.18 Documentation - Rev A, B, C, and D Page 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 Page: 2 Service Guide ML320/ML321 Chapter 0 About This Manual Manual Copyright This document may not be reproduced without written permission of the Okidata® Technical Training Group. Every effort has been made to ensure the accuracy of the information contained in this training course. Okidata is not responsible for errors beyond its control. © 1994 by Okidata All rights reserved. P/N 59231501 First Edition May, 1988 Microline 320/321 Training Manual P/N 59231501 [Second Release May, 1990] Microline 320/321 Training Manual P/N 59263401 First Edition February, 1994 Microline 320/321 Service Handbook P/N 59263401 Second Revision July, 1994 Microline 320/321 Service Handbook Written and produced by the Okidata Technical Training Group Please address any comments on this publication to: Technical Training Group Okidata 532 Fellowship Road Mount Laurel, NJ 08054-3499 Fax Number: (609) 235-2600, ext. 7034 Okilink Login Name: Technical Training OKIDATA is a registered trademark of Oki Electric Industry Company, Ltd.; marques deposee de Oki Electric Industry Company, Ltd.; marca registrada, Oki Electric Industry Company, Ltd. Microline is a registered trademark of Oki Electric Industry Company, Ltd. Centronics is a registered trademark of Centronics Inc. IBM is a registered trademark of International Business Machines, Inc. Proprinter is a registered trademark of International Business Machines, Inc. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 3 Service Guide ML320/ML321 Chapter 0 About This Manual Manual Part Number and Revision Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 4 Service Guide ML320/ML321 Chapter 1 Product Specifications 1.1 GENERAL DESCRIPTION The Microline 320 and Microline 321 are nine pin, dot matrix printers. Two versions of the printers are available. The first provides Microline emulation. The second version provides Epson and IBM Proprinter emulations, which are selected through the Printer Menu. The major difference between the Microline 320 and Microline 321 is the width of each printer. The Microline 320 can handle 80 print columns (at 10 CPI). The Microline 321 can print up to 136 columns (at 10 CPI). The standard interface is a Centronics parallel and an optional RS232-C serial interface can be installed. The optional serial interface can transfer data at speeds up to 19.2K baud. Both printers feature an enhanced operator panel which provides access to the following capabilities. Menu Selection Quiet Mode Printer Tests Paper Park Print Characteristics Standard Printer Controls Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 5 Service Guide ML320/ML321 Chapter 1 Product Specifications 1.1.02 Serial Number Identification & (A-D) Revision Levels A Rev A units are original production units. An interconnect module connects the power supply board to the main control board. B Rev B units are retrofitted to include a modified interconnect module, which prevents corrosion. C Rev C units have a cable harness connection between the power supply board and the main control board. The cable harness replaces the interconnect module. D Rev D units have no power supply board. The circuitry for the power supply board has been incorporated on the main control board. Please Note the following: The Rev C main control board (LXMC) and power supply board (SUII) are downward compatible with Rev A and B units. The Rev A and Rev B main control board (LXMC) and power supply board (PAII) cannot be used in Rev C units. Rev D units do NOT use Rev A, Rev B, or Rev C main control boards, transformers, operator panels, upper covers, and lower covers. Rev D units have a unique main control board (LXMR), no power supply board, a 50 volt transformer, and a unique operator panel (LXON). NOTE: Please refer to the parts lists (Appendix B( )) for parts differentiation. Please be sure of the parts you need before ordering to avoid confusion and incorrect parts orders. Printer Serial Number Identification There are four serial number revision levels for the Microline 320 and 321 printers. Hardware differences exist between levels. To identify the revision level of a printer, record the serial number from the back of the printer. Refer to the following to decode the serial number. Example Printer Serial Number: 401D0154693 Date Code 401 (4 = year. 01 = month) Revision D Serial Number 0154693 Item Okidata P/N Purpose / Function of Item A B C D LXMC Board 55041411 Main Control Board Yes Ye s No No LXMC3 Board 55041412 Main Control Board Yes Ye s Ye s No LXMR 55075111 Main Control Board (with SSD) No No No Ye s Power Supply Board Item Okidata P/N Purpose / Function of Item A B C D PAII-2 Board 55039902 Power Supply Board Yes Ye s No No SUII-2 Board 55047402 Power Supply Board Yes Ye s Ye s No N/A N/A Power supply function included on the Main Control Board No No No Ye s Operator Panel Assembly Item Okidata P/N Purpose / Function of Item A B C D LXSP-2 55038602 Operator Panel Board Yes Ye s Ye s No LXON 55075011 Operator Panel Board (with SSD) No No No Ye s N/A 50069603 Operator Panel Bezel Yes Ye s Ye s No N/A 50107426 Operator Panel Bezel (with SSD) No No No Ye s Transformer Item Okidata P/N Purpose / Function of Item A B C D 120 Volt XFRMR 56407503 Transformer - Microline 320 Yes Ye s Ye s No 120 Volt XFRMR 56407502 Transformer - Microline 321 Yes Ye s Ye s No 120 Volt XFRMR 56413201 Transformer - Microline 320 (with SSD) No No No Ye s 120 Volt XFRMR 56413202 Transformer - Microline 321 (with SSD) No No No Ye s Interconnect Module Item Okidata P/N Purpose / Function of Item A B C D Interco nnect Module 55328301 Connects power supply board to main board Yes Ye s No No Item Okidata P/N Purpose / Function of Item A B C D Cable 56616802 Connects power supply board to main board No No Ye s No Cable Cable Guide Item Okidata P/N Purpose / Function of Item A B C D Cable Guide 51003801 Holds cable in place No No Ye s Ye s Item Okidata P/N Purpose / Function of Item A B C D Cover 53488302 Middle Cover - Microline 320 Yes Ye s Ye s No Cover 53488402 Middle Cover - Microline 321 Yes Ye s Ye s No Covers Cover 53070701 Middle Cover - Microline 320 (with SSD) No No No Ye s Cover 53070801 Middle Cover - Microline 321 (with SSD) No No No Ye s Chassis Item Okidata P/N Purpose / Function of Item A B C D Chassis 50061101 Middle Cover - Microline 320 Yes Ye s Ye s No Chassis 50061201 Middle Cover - Microline 321 Yes Ye s Ye s No Chassis 50104501 Middle Cover - Microline 320 (with SSD) No No No Ye s Chassis 50104601 Middle Cover - Microline 321 (with SSD) No No No Ye s Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 6 Service Guide ML320/ML321 Chapter 1 Product Specifications Compatibility Chart Item Okidata P/N Purpose / Function of Item A B C D LXMC Board 55041411 Main Control Board Yes Ye s No No LXMC3 Board 55041412 Main Control Board Yes Ye s Ye s No LXMR 55075111 Main Control Board (with SSD) No No No Ye s Power Supply Board Item Okidata P/N Purpose / Function of Item A B C D PAII-2 Board 55039902 Power Supply Board Yes Ye s No No SUII-2 Board 55047402 Power Supply Board Yes Ye s Ye s No N/A N/A Power supply function included on the Main Control Board No No No Ye s Operator Panel Assembly Item Okidata P/N Purpose / Function of Item A B C D LXSP-2 55038602 Operator Panel Board Yes Ye s Ye s No LXON 55075011 Operator Panel Board (with SSD) No No No Ye s N/A 50069603 Operator Panel Bezel Yes Ye s Ye s No N/A 50107426 Operator Panel Bezel (with SSD) No No No Ye s Transformer Item Okidata P/N Purpose / Function of Item A B C D 120 Volt XFRMR 56407503 Transformer - Microline 320 Yes Ye s Ye s No 120 Volt XFRMR 56407502 Transformer - Microline 321 Yes Ye s Ye s No 120 Volt XFRMR 56413201 Transformer - Microline 320 (with SSD) No No No Ye s 120 Volt XFRMR 56413202 Transformer - Microline 321 (with SSD) No No No Ye s Interconnect Module Item Okidata P/N Purpose / Function of Item A B C D Interco nnect Module 55328301 Connects power supply board to main board Yes Ye s No No Item Okidata P/N Purpose / Function of Item A B C D Cable 56616802 Connects power supply board to main board No No Ye s No Cable Cable Guide Item Okidata P/N Purpose / Function of Item A B C D Cable Guide 51003801 Holds cable in place No No Ye s Ye s Covers Item Okidata P/N Purpose / Function of Item A B C D Cover 53488302 Middle Cover - Microline 320 Yes Ye s Ye s No Cover 53488402 Middle Cover - Microline 321 Yes Ye s Ye s No Cover 53070701 Middle Cover - Microline 320 (with SSD) No No No Ye s Cover 53070801 Middle Cover - Microline 321 (with SSD) No No No Ye s Chassis Item Okidata P/N Purpose / Function of Item A B C D Chassis 50061101 Middle Cover - Microline 320 Yes Ye s Ye s No Chassis 50061201 Middle Cover - Microline 321 Yes Ye s Ye s No Chassis 50104501 Middle Cover - Microline 320 (with SSD) No No No Ye s Chassis 50104601 Middle Cover - Microline 321 (with SSD) No No No Ye s Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 7 Service Guide ML320/ML321 Chapter 1 Product Specifications 1.2 PRODUCT SPECIFICATIONS 1.2.01 Print Method Impact Dot Matrix Number of Print Wires: 9 Print Wire Diameter: .013 inch (.34 mm) 1.2.02 Print Modes Revs A, B, and C High Speed Draft (HSD) Utility Near Letter Quality (NLQ) Rev D Super Speed Draft (SSD) High Speed Draft (HSD) Utility Near Letter Quality (NLQ) 1.2.03 Character Pitches 10 CPI 12 CPI 17.1 CPI 20 CPI Proportional (not available in High Speed Draft mode) 1.2.04 Character Sets Standard (Microline) Version Standard ASCII IBM Line Graphics Down-Line Loadable (DLL) Block Graphics Epson/IBM Version Character Set I Character Set II DLL (not available through Menu) NOTES: Characters Per Inch = cpi Characters Per Second = cps Dots Per Inch = dpi Character Sets are selected through the Menu 1.2.05 Print Speed NOTE: Super Speed Draft (SSD) is available ONLY with Rev D units. Character Pitch Print Mode SSD HSD Utility NLQ 10 cpi N/A 300 cps 250 cps 62.5 cps 12 cpi 360 cps 300 cps 250 cps 62.5 cps 17.1cpi N/A 300 cps 250 cps 62.5 cps 20 cpi N/A 300 cps 250 cps 62.5 cps Print Speed at Different CPI for the ML 320/321 Mode CPI CPS Horiz. DPI SSD 12 360 192 30.0 HSD 10 300 100 30.0 12 300 120 25.0 17.1 300 171 17.5 20 300 200 15.0 10 250 120 25.0 12 250 144 20.8 17.1 250 206 14.6 20 250 240 12.5 10 62.5 240 6.25 12 62.5 288 5.20 17.1 62.5 412 3.64 20 62.5 480 3.12 Utility LQ (2 Pass Print) Vert DPI 1.2.06 Print Resolution NOTE: Super Speed Draft (SSD) is available ONLY with Rev D units. Print Mode HSD Utility NLQ 10 cpi 100 dpi 120 dpi 240 dpi Character Pitch 12 cpi 17.1cpi 120 dpi 171.4 dpi 144 dpi 205.7 dpi 288 dpi 411.4 dpi 1.2.07 Character Matrix Sizes NOTE: SSD is available ONLY with Rev. D units. PRINT MODE SSD HSD Utility NLQ MATRIX SIZE 7x7 7X7 9X7 17 X 13 20 cpi 200 dpi 240 dpi 480 dpi LPS 1.2.08 Paper Feed Specification Available Paper Paths Rear Top Bottom Feed NOTE: Bottom Feed requires the use of the optional pull tractor Line Feed Increments 1/6", 1/8", n/72", n/144", n/288" and n/216". Line Feed Timing 70 ms @ 6 lines per inch 60 ms @ 8 lines per inch Slew Rate: 4.5 inches per second (Continuous Feed Paper) 1.2.09 Interface Specifications Centronics Parallel (Standard) RS232C Serial (Optional) NOTE: Interface cables are sold separately. A shielded cable is required. Twisted-pair wires are recommended for noise protection. Parallel interface cables should be no more that 16.4 feet (5 m) in length. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 8 Service Guide ML320/ML321 Chapter 1 Product Specifications 1.3 PAPER SPECIFICATIONS 1.3.01 Width Microline 320 Minimum: 3 inches (76.2 mm) Maximum: 10 inches (254 mm) Microline 321 Minimum: 3 inches (76.2 mm) Maximum: 16 inches (406.4 mm) 1.3.02 Single Part Forms Weight Minimum: 12 pound (45 g/m2) Maximum: 24 pound (90 g/m2) Thickness Maximum: 0.014 inches (0.356 mm) 1.3.03 Multipart Forms - Carbon Lined or Pressure Sensitive Weight Minimum: 9 pound (35 g/m2) Maximum: 11 pound (40 g/m2) Thickness Maximum: 0.014 inches (0.356 mm) Number of Copies Original plus four copies 1.3.04 Multipart - Interleaf Weight Paper Minimum: 10 pound (38 g/m2) Maximum: 12 pound (45 g/m2) Carbon Maximum: 9 pound (35 g/m2) Thickness Maximum: 0.014 inches (0.356 mm) Number of Copies Original plus four copies 1.3.05 Cut Sheets (Single Part ONLY) Friction Feed Weight Minimum: 12 pound (45 g/m2) Maximum: 24 pound (90 g/m2) Thickness Maximum: 0.014 inches (0.356 mm) Cut Sheet Feeder 3000 Weight Minimum: 12 pound (45 g/m2) Maximum: 24 pound (90 g/m2) Thickness Maximum: 0.014 inches (0.356 mm) 1.3.06 Envelopes (Individual) Weight Maximum: 24 pound maximum (90 g/m2) Thickness Maximum: 0.016 inches (0.41 mm) Dimensions 6.5 inches x 3 5/8 inches 8 7/8 inches x 3 7/8 inches 9.5 inches x 4 1/8 inches 1.3.07 Envelopes (Continuous) NOTES: Continuous Feed Envelopes should be used ONLY with bottom feed. Weight Maximum: 24 pound (90 g/m2) Thickness Maximum: 0.014 inches (0.36 mm) Width Minimum: 3 inches (76.2 mm) Maximum: 10 inches (354 mm) 1.3.08 Card Stock NOTES: Card Stock should be used ONLY with bottom feed. Set the head gap at Position 2 for 100 pound card stock. Weight Maximum: 100 pound (150 g/m2) Thickness Maximum: 0.008 inches (0.20 mm) Dimensions Maximum: 5 inches x 8 inches 1.3.09 Labels NOTES: Labels should be used ONLY with bottom feed. Do NOT use fabric labels. Do NOT print on the edge or perforation of the label. Carrier Width Maximum: 8.5 inches (216 mm) Microline 320 Maximum: 15 inches (381 mm) Microline 321 Thickness Maximum: 0.011 inches (0.28 mm) 1.3.10 Transparencies Thickness Maximum: 0.004 inches (0.10 mm) Dimensions Maximum: 8.5 inches wide x 11 inches long (216 mm x 260 mm) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 9 Service Guide ML320/ML321 Chapter 1 Product Specifications 1.4 PHYSICAL SPECIFICATIONS 1.4.01 Printer Dimensions The printer dimensions do not include the platen knob, acoustic cover, or paper separator Product 320 321 Height 4.6" 4.6" 1.4.02 Weight Microline 320 Revs A, B, and C: Rev D: Microline 321 Revs A, B, and C: Rev D: Width 15.7" 21.7" Depth 13.6" 13.6" 16 pounds 17.2 pounds (7.8 kg) 20 pounds 22.2 pounds (10.1 kg) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 10 Service Guide ML320/ML321 Chapter 1 Product Specifications 1.5 POWER REQUIREMENTS 1.5.01 Input Power Requirements Single Phase AC Voltage 120 VAC +5.5%, -15% or 220/240 VAC +10%, -15% Frequency 50/60 Hz +/- 2% 1.5.02 Power Consumption Revs A, B, and C Operating: 315 VA Idle: 80 VA Rev D Operating: 70 VA Idle: 25 VA Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 11 Service Guide ML320/ML321 Chapter 1 Product Specifications 1.6 ENVIRONMENTAL REQUIREMENTS 1.6.01 Temperature Operating 41 through 104 degrees Fahrenheit (5 to 40 degrees Celsius) Non-Operating 14 through 109.4 degrees Fahrenheit (-10 to 43 degrees Celsius) Storage -40 through 158 degrees Fahrenheit (-40 to 70 degrees Celsius) 1.6.02 Relative Humidity Operating 20% to 90% Non-Operating 5% to 95% Storage 5% to 95% 1.6.03 Acoustic Specifications Standard Operation 57 dba Quiet Mode 52 dba Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 12 Service Guide ML320/ML321 Chapter 1 Product Specifications 1.7 AGENCY APPROVALS 1.7.01 Listings Revs A, B, C, and D UL Standard No. 478 CSA Standard C22.2 No. 220 FCC Part 15, Subject J, Class B Revs A, B, and C VDE 0806, VDC 0875 Class B BS5850 Rev D VDE 0806, VFG 0243 Class B BS7002 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 13 Service Guide ML320/ML321 Chapter 1 Product Specifications 1.8 OPTIONS Pull Tractor with Acoustic Cover Cut Sheet Feeder with Access Cover (CSF-3000A) Super-Speed RS232-C Serial Interface Board Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 14 Service Guide ML320/ML321 Chapter 1 Product Specifications 1.9 CONSUMABLES 1.9.01 Cartridge Ribbon Black 3 million character ribbon life Re-inking cartridge Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 15 Service Guide ML320/ML321 Chapter 1 Product Specifications 1.10 MEMORY SPECIFICATIONS 1.10.01 DRAM 60 Kbytes 1.10.02 Working RAM 15.3 Kbytes 1.10.03 Print Buffer 3.5 Kbytes 1.10.04 Image Buffer 13.2 Kbytes 1.10.05 Receive Buffer Epson Mode: 28 Kbytes IBM Mode: 16 Kbytes Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 16 Service Guide ML320/ML321 Chapter 1 Product Specifications 1.11 RELIABILITY SPECIFICATIONS 1.11.01 Mean Time Between Failures (MTBF) 5000 hrs @ 25% duty cycle, 35% page density 1.11.02 Mean Time To Repair (MTTR) 15 minutes @ major sub-assembly level 1.11.03 Printer Life 12,000 hrs @ 25% duty cycle, 35% page density 1.11.04 Ribbon Life 3 million characters 1.11.05 Printhead Life 200 million characters in 10 cpi utility print quality. 35% page density and 25% duty cycle Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 17 Service Guide ML320/ML321 Chapter 2 Principles of Operation 2.1 PRINTER OVERVIEW 2.1.01 General Information This section describes the operation of the printer. It is divided into three parts. 1) Circuit Board Description ( ) The major components of the main controller board are described and functional descriptions of the operator panel board and power supply are provided. Some signal names are listed with a (-N) after them. This means that the signal is "active" or ON when it is a logic "0". This is also indicated by a line over the signal name (I-PRIME). 2) Electrical Operation ( ) This section views the printer functions from an electrical perspective. 3) Mechanical Operation ( ) This section views the printer functions from a mechanical perspective. Serial Number Identification & (A-D) Revision Levels A Rev A units are original production units. An interconnect module connects the power supply board to the main control board. B Rev B units are retrofitted to include a modified interconnect module, which prevents corrosion. C Rev C units have a cable harness connection between the power supply board and the main control board. The cable harness replaces the interconnect module. D Rev D units have no power supply board. The circuitry for the power supply board has been incorporated on the main control board. Please Note the following: The Rev C main control board (LXMC) and power supply board (SUII) are downward compatible with Rev A and B units. The Rev A and Rev B main control board (LXMC) and power supply board (PAII) cannot be used in Rev C units. Rev D units do NOT use Rev A, Rev B, or Rev C main control boards, transformers, operator panels, upper covers, and lower covers. Rev D units have a unique main control board (LXMR), no power supply board, a 50 volt transformer, and a unique operator panel (LXON). NOTE: Please refer to the parts lists (Appendix B) for parts differentiation. Please be sure of the parts you need before ordering to avoid confusion and incorrect parts orders. Printer Serial Number Identification There are four serial number revision levels for the Microline 320 and 321 printers. Hardware differences exist between levels. To identify the revision level of a printer, record the serial number from the back of the printer. Refer to the following to decode the serial number. Example Printer Serial Number: 401D0154693 Date Code 401 (4 = year. 01 = month) Revision D Serial Number 0154693 For more information see the compatibility chart ( ). Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 18 Service Guide ML320/ML321 Chapter 2 Principles of Operation 2.2 CIRCUIT BOARD DESCRIPTION Operator Panel Board ( ) Power Supply ( ) Control Board ( ) Large Scale Intergrated Circuitry ( ) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 19 Service Guide ML320/ML321 Chapter 2 Principles of Operation 2.2.01 Operator Panel Board Rev A, B, C, and D The operator panel board contains switches and LED's which allow the end user to control and monitor the printer's operation. For specific information on the capabilities and use of the operator panel, please refer to Chapter 4 ( ) in the Printer Handbook. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 20 Service Guide ML320/ML321 Chapter 2 Principles of Operation 2.2.02 Power Supply Rev A, B, and C The power supply consists of a power transformer, filter board and a DC power supply board. The AC input voltage is stepped down to 8.6 VAC, 46 VAC and 10 VAC by the power transformer. These AC voltages are converted into + 8 vdc, + 40 vdc, and + 5 vdc by the power supply board for use throughout the printer. Power Transformer If the transformer temperature rises above a pre-determined level, the built-in temperature fuse opens to prevent damage to components in the printer. Once this fuse opens, the transformer MUST be replaced. Filter Board The power switch, line fuse, and line filter are mounted on the filter board. Power Supply Board This board transforms AC voltages into + 5 vdc, + 8 vdc and + 40 vdc for use throughout the printer. Rev D The power supply consists of the power transformer, a filter board, and power supply circuitry (located on the main controller board). The input AC voltage is stepped down to 8.6 VAC, 46 VAC, and 10 VAC by the power transformer. These AC voltages are rectified into + 8 vdc, + 5 vdc, and + 50 vdc levels by the DC power supply circuitry on the main controller board. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 21 Service Guide ML320/ML321 Chapter 2 Principles of Operation 2.2.03 Control Board Microprocessor The microprocessor is the nucleus of the control circuitry. All peripheral circuits operate under the control of the microprocessor. For the Rev A, B, and C printers, the microprocessor is Q7 - 80C154. For the Rev D printers, the microprocessor is Q1 - 80C154. Program Read Only Memory (ROM) The printer's control program and resident character fonts are stored in the Program ROM. The microprocessor operates under the control of this program. For the Rev A, B, and C printers, the Program ROM is Q13 - 128 kilobytes. For the Rev D printers, the Program ROM is Q4 - 64 kilobytes. Random Access Memory (RAM ) The RAM stores the following information. Data to be printed (Receive Buffer) All character fonts Q12 has a battery backup. Data is retained even after power is removed. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 22 Service Guide ML320/ML321 Chapter 2 Principles of Operation Large Scale Integrated Circuitry (LSI) For the Rev A, B, and C printers, the LSI is Q11 - MSM6990 For the Rev D printers, the LSI is Q3 - 7U042-026. This is an external interface and motor control LSI. It performs the following functions. External Interface Controller Parallel Interface Control This circuit supplies signals used by the Centronics parallel interface. Serial Interface Control This circuit supplies signals used by the RS 232-C serial interface. I/O Ports Control signals are sent in response to commands input from the microprocessor. The input port is used to read information on the printer's condition. Address Latch It latches the low order eight bits of the address bus (A0 to A7). These bits are used as addresses for read/write operations with peripheral devices. Motor Controller Spacing Motor Control This function accelerates and decelerates the spacing motor in accordance with commands from the microprocessor and controls the spacing motor speed in various printing modes. Motor speed and direction are determined by monitoring the signals PHASE A and PHASE B, which are provided by the encoder on the spacing motor. DOT Timing Generation This function generates the DOT-ON signal (IPT), which synchronizes the print wire firing in accordance with the signals PHASE A and PHASE B. This timing information is also sent to the microprocessor. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 23 Service Guide ML320/ML321 Chapter 2 Principles of Operation 2.3 ELECTRICAL OPERATION 2.3.01 Initialization ( ) 2.3.02 Interface Control ( ) 2.3.03 Print Head Drive Circuit ( ) 2.3.04 Spacing Operation ( ) 2.3.05 Line Feed ( ) 2.3.06 Alarm Circuit ( ) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 24 Service Guide ML320/ML321 Chapter 2 Principles of Operation 2.3.01 Initialization In Rev A, B, and C printers, initialization occurs whenever the printer is powered ON or when the signal I-PRIME is received at the parallel interface. In Rev D printers, initialization occurs whenever the printer is powered ON, or when the RSTOUT signal is sent from the reset circuit (Q11) Pin 2 to Q1 and Q3. The initialization sequence is as follows. In Rev A, B, and C printers, Q7 and Q11 are reset. In Rev D printers, Q1 and Q3 are reset. In Rev A, B, and C printers, the operating modes of Q7 and Q11 are set. In Rev D printers, the operating modes of Q1 and Q3 are set. Memory (ROM and RAM) is checked. RAM is initialized. Carriage homing is performed. The carriage will move to the left until it contacts the left frame. The program then establishes the interface signals (ACK, BUSY) and the SEL lamp lights. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 25 Service Guide ML320/ML321 Chapter 2 Principles of Operation 2.3.02 Interface Control Parallel Interface In Rev A, B, and C printers, the data from the host is input through connector CN5 to the interface LSI Q11. In Rev D printers, the data from the host is input through connector CN6 to the interface LSI Q3. The interface LSI latches this input data in synchronization with the STB-N signal. The BUSY signal is active while this data is being processed. When processing is complete, the BUSY signal is turned OFF, and an ACK-N is sent to the host (to request more data). The BUSY signal is also sent to the host whenever the printer is incapable of receiving data. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 26 Service Guide ML320/ML321 Chapter 2 Principles of Operation 2.3.03 Print Head Drive Circuit This circuit drives the printhead coils (1 through 9) using the HD ON signal, along with the nine HD DATA signals. The pulsewidth of HD ON determines the pin drive time. The pin drive time increases as the number of pins to be driven increases. The pins are driven in synchronization with the signal IPT, which is derived from the timing encoder (PHASE A and PHASE B) on the space motor. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 27 Service Guide ML320/ML321 Chapter 2 Principles of Operation 2.3.04 Spacing Operation Spacing Motor Control The motor control LSI produces the spacing motor phase signals SP-U, SP-V, SP-W and the overdrive signal SPD-A in accordance with spacing commands from the microprocessor. The SPD-A signal is a fixed period pulse signal whose pulsewidth is controlled by the program. This signal is used to control motor drive time. The signal SP ON/OFF is used at acceleration/deceleration, when a large amount torque is required. Spacing Motor Encoder Disk / Photosensor As the spacing motor is driven, the signals PHASE-A and PHASE-B are generated by the photosensor / encoder disk (which is mounted to the spacing motor). The motor control LSI divides the frequency of these signals in accordance with the selected print pitch. The LSI generates the IPT-N signal, which provides dot-on timing and carriage position detection. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 28 Service Guide ML320/ML321 Chapter 2 Principles of Operation 2.3.05 Line Feed During a line feed operation, the line feed motor is driven by the phase signals LF03 and LF04, in synchronization with the signal LFOVD. When it is not being driven, the line feed motor is held in place by the LF HOLD signal. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 29 Service Guide ML320/ML321 Chapter 2 Principles of Operation 2.3.06 Alarm Circuit Drive Circuit Fault Alarm Circuit This is a protective circuit which causes the AC line fuse to open when a fault occurs in the printhead drive circuit, the spacing motor drive circuit, or the line feed drive circuit. The fault alarm circuit monitors the drive time of each of these circuits and produces the ALM signal if any drive time exceeds its specified value. The ALM signal activates SCR ON, which causes the secondary coil (Rev A, B, and C: 40 volts. Rev D: 50 volts) of the transformer to short-circuit. This creates an over-current condition, which causes the AC line fuse to open. Head Overheat Alarm Circuit In order to protect the printhead coils, this circuit uses the printhead's built-in thermistor to monitor printhead temperature. Printhead temperature rises when the unit is printing. When printhead temperature reaches 110 degrees Celsius, the HEAD OVERHEAT alarm is generated. Printing stops when this alarm is detected. This allows the printhead temperature to fall. When the printhead temperature falls below the alarm detection level, printing is resumed. Here is a description of the alarm detection. When the temperature of the printhead rises, the resistance of the thermistor decreases and the potential falls at the negative input of comparator Q6. Q6 is located on the main controller board. This inverts the comparator output, causing the HEAD TEMP signal to be sent to the motor control LSI. Paper End Detection Circuit When the printer runs out of paper, the photosensor on the main control board is deactivated. This causes the signal PAPER END to become low. This signal is fed to a pin of the motor control LSI. Printing stops and the ALARM lamp lights. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 30 Service Guide ML320/ML321 Chapter 2 Principles of Operation 2.4 MECHANICAL PRINCIPLES OF OPERATION Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 31 Service Guide ML320/ML321 Chapter 2 Principles of Operation 2.4.01 Printhead The printhead used by the printer is a highly efficient, stored-energy type. Power is not consumed until the pins are activated. Printhead life is approximately 200 million characters. The printhead is designed with nine pins, vertically aligned. Each pin is welded to an armature ring. Behind the armature ring is a spacer ring. Each armature has a permanent magnet behind it. The magnet attracts the armature, keeping the pin inside the printhead. Because of the spacer ring behind the armature ring, the armature is attracted toward the permanent magnet at an angle. A coil is wrapped around each permanent magnet. When a dot is printed, current passes through the coil, creating a magnetic field which counters the magnetic field of the permanent magnet. The armature and pin spring forward. A dot is printed on the paper. When current is removed from the coil, the magnetic field of the permanent magnet attracts the armature. The pin is retracted into the printhead. The printhead contains a built-in thermistor (rated at 110 degrees Celsius). The thermistor monitors the printhead temperature. If the temperature exceeds the 110 degrees Celsius, the thermistor causes a signal to be generated on the main controller board. The printer stops printing. A BUSY signal is sent to the host computer. Data remains in the print buffer as long as power is supplied to the printer. When the printhead temperature drops below the 110 degree Celsius threshold, the BUSY signal to the host computer becomes inactive. Printing is resumed. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 32 Service Guide ML320/ML321 Chapter 2 Principles of Operation 2.4.02 Space Mechanism / Operation The spacing operation is performed by applying power to the DC spacing motor. This drives the carriage frame along the carriage shaft, space rack, and guide rail. The carriage shaft, space rack, and guide rail are parallel to the platen. The spacing motor assembly consists of the following items. DC Motor / Gear Carriage Frame Carriage Shaft Space Rack Encoder Disk Sensor Encoder Disk Guide Rail Spacing Operation The printhead and spacing motor are mounted on the carriage frame. The carriage frame moves along the carriage shaft, space rack, and guide rail. The carriage shaft, space rack, and guide rail are parallel to the platen. As the spacing motor rotates counterclockwise, the carriage frame is driven to the right. When the spacing motor rotates one turn, the carriage frame moves 0.8 inch (20.32 mm). Motor rotation turns the encoder disk. The timing windows on the disk then pass through the encoder disk sensor. The position of the carriage frame is obtained by counting the pulses generated by the encoder disk sensor as the disk turns. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 33 Service Guide ML320/ML321 Chapter 2 Principles of Operation Head Gap Adjusting Mechanism The head gap adjusting mechanism adjusts the gap between the platen and printhead by changing the tilt angle of the carriage frame. This is accomplished by using the adjusting lever. Moving the adjusting lever rotates the adjusting screw. The adjusting screw is interlocked with the lever via a gear. Rotating the adjusting screw changes the angle of tilt for the carriage frame. The printhead is mounted vertically on the carriage frame. Changing the angle of tilt for the carriage frame moves the printhead closer to, or farther away from, the platen. The adjusting cam is used to compensate for differences in the printhead gap when measured at the left and right sides of the platen. Rotating the adjusting cam changes the height of the guide rail. The height of the guide rail helps determine the distance between the printhead and platen, when measured at the right end of the platen. Turning the adjusting cam to the RIGHT will lower the right side of the guide rail. This causes the printhead gap (on the right side of the platen) to increase. Turning the adjusting cam to the LEFT will raise the right side of the guide rail. This causes the printhead gap (on the right side of the platen) to decrease. The adjusting lever determines the head gap setting. Setting 1 is for one or two part forms. Setting 2 is for three or four part forms. Setting 3 is for envelopes and extra-thick paper. When the adjusting lever is set to position 3, the distance between the printhead and platen increases. The electrical contact (attached to the carriage cover) touches a contact pad on the spacing motor circuit board. This reduces printing speed. Slower speeds ensure adequate printing pressure. Refer to Section 3.3 ( ) for further details on the Printhead Gap Adjustment. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 34 Service Guide ML320/ML321 Chapter 2 Principles of Operation 2.4.03 Ribbon Drive Mechanism / Operation NOTE: The ribbon drive gear assembly is secured to the top of the spacing motor assembly by the four claw tabs. The ribbon drive mechanism drives the ribbon in sync with the spacing operation. The mechanism is driven by the spacing motor. The ribbon drive mechanism consists of the following items. Ribbon Drive Gear Assembly Ribbon Gear (The gear is attached to the spacing motor). Ribbon Cartridge Ribbon Cartridge A uni-directional feed, continuous ribbon is used. The ribbon is replenished by a built-in ink tank in the ribbon cartridge. Ribbon Feed Operation As the spacing motor rotates, the ribbon gear (on the spacing motor shaft) turns the drive gear in the ribbon cartridge via the ribbon drive gear assembly. As a result, the ribbon is moved. In bi-directional printing, the ribbon gear rotational direction reverses each time the direction of the carriage movement reverses. In this case, the gears in the ribbon drive gear assembly move the position of an intermediate idler gear, causing the ribbon to feed in one direction. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 35 Service Guide ML320/ML321 Chapter 2 Principles of Operation 2.4.04 Paper Feed Mechanism The paper feed mechanism consists of the following items. Stepper Motor (with drive gear) Reduction Gear Platen Push Tractor Unit Pressure Rollers (friction feed rollers) Pull Tractor Unit (optional) Paper Feed Operation The line feed motor is mounted on the left side frame of the printer. It drives the platen via the reduction gear. If the optional tractor unit is installed, platen rotation is transmitted through the idle gear to the tractor unit. The paper feed mechanism is designed so when the stepper motor rotates 48 steps (360 degrees), paper is fed 0.17 inch (4.23 mm). Friction Feed When the release lever is set to the friction feed position, the release lever disengages the change gear from the tractor gear. At the same time, the release lever applies pressure to push the pressure rollers against the platen, allowing paper to be fed. Tractor Feed When the release lever is set to the tractor feed position, the release lever allows the reset spring to push the change gear toward the tractor gear. At the same time, the release lever pushes the pressure rollers away from the platen, which allows paper to be fed by the push tractor. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 36 Service Guide ML320/ML321 Chapter 2 Principles of Operation 2.4.05 Paper-End Detection Mechanism Rear Paper Feed When paper is installed in the printer, it prevents the paper-end lever (Tip A) from falling into the groove of the paper chute and platen. This activates the paper-end sensor. When the printer runs out of paper, the paper-end lever falls into the groove of the paper chute. The rear part of the paper-end lever deactivates the paper-end sensor. An out-of-paper condition is detected. Paper-end is detected when the end of the remaining paper is about 1 inch (25.4 mm) from the printhead position. Bottom Paper Feed Paper installed in the printer contacts the paper-end lever (Tip B). The paper prevents the bottom paper-end lever from falling into the slot in the bottom paper guide. This causes the rear part of the paper-end lever to activate the paper-end sensor. When the printer runs out of paper, the tip of the bottom paper-end lever falls into the hole in the bottom paper guide. The rear part of the paper-end lever activates the paper-end sensor. An out-of-paper condition is detected. Paper-end is detected when the end of the remaining paper is about 1 inch (25.4 mm) from the printhead position. Cut-Sheet Paper Feed Paper installed in the printer prevents the paper-end lever (Tip C) from falling into the groove of the paper chute. The paper-end sensor is activated. When paper is removed, the paper-end lever falls into the groove of the paper chute. The rear part of the paper-end lever deactivates the paper-end sensor. An out-of-paper condition is detected. Paper-end is detected when the end of the remaining paper is about 1 inch (25.4 mm) from the printhead position. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 37 Service Guide ML320/ML321 Chapter 2 Principles of Operation 2.4.06 Semi-Automatic Sheet Feeder (SASF) Operation When the paper release lever is set for friction feed paper, opening the bail arm causes the SASF switch to close. The line feed motor feeds two inches of paper. SASF motion stops after two inches of paper feed motion and paper-end is detected. SASF should be used for loading tractor feed paper. Okidata recommends using SASF instead of pressing FORM FEED. Since the paper bail is opened for SASF, there is less chance of jamming. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 38 Service Guide ML320/ML321 Chapter 3 Maintenance & Disassembly Maintenance & Disassembly This chapter consists of the following sections: Disassembly / Assembly Procedures ( ) Adjustments Cleaning Lubrication ( ( ) ( ) ) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 39 Service Guide ML320/ML321 Chapter 3 Maintenance & Disassembly 3.1.01 General Information This section lists the parts replacement, adjustment, cleaning, and lubrication procedures. Disassembly should not be performed unless absolutely necessary. NEVER perform disassembly on a malfunctioning unit until you have followed the failure analysis procedures ( ) in Section Four of this Service Handbook. Follow the procedures listed in Adjustments and Service Settings. Adjustments may be required when either consumables or parts are replaced. Failure to perform these procedures could result in unnecessary service calls. Cleaning procedures must be performed correctly if high print quality is to be achieved. 3.1.02 Maintenance Tools The following tools are required to service the unit. #2 Phillips Screwdriver (with magnetic tip) Straight-slot Screwdriver Needle Nose Pliers (4 Inch) Rubber Band (used during removal of upper cover) Cutters Feeler Gauge (capable of measuring .002, .016, and .018 inches) Large, straightened Paper Clip (used during printhead gap adjustment) Digital Multimeter Shop Vacuum Cloth (soft and lint-free) Cotton Swabs All-purpose Cleaner Platen Cleaner Contact Kleen (P/N 51802301) Grease (Dow Corning BR2 or equivalent) Machine Oil 3.1.03 Maintenance Precautions - Do NOT disassemble the unit if it is operating normally. - Before starting disassembly and assembly, always power OFF the unit and detach the power cord. - Detach the interface cable, if installed. - Do not remove parts unnecessarily. Try to keep disassembly to a minimum. - Use the recommended maintenance tools. - When disassembling, follow the listed sequence. Failure to follow the correct sequence may result in damaged parts. - Since screws, collars and other small parts are easily lost, they should be temporarily attached to the original positions. - When handling circuit boards use extreme care. Integrated circuits (microprocessors, ROM, and RAM) can be destroyed by static electricity. - Do not place printed circuit boards directly on conductive surfaces. - Follow the recommended procedures when replacing assemblies and units. - Perform the Printhead Gap Adjustment (Refer to Section 3.3) - Print quality is darker on either side of the document. - The following parts are replaced. - Space Motor Assembly (Refer to Section 3.2.15 ( - Carriage Shaft (Refer to Section 3.2.16 ( - Guide Rail (Refer to Section 3.2.18 ( - Platen Assembly (Refer to Section 3.2.19 ( when the following occur. ) ) ) ) Serial Number Identification & (A-D) Revision Levels A Rev A units are original production units. An interconnect module connects the power supply board to the main control board. B Rev B units are retrofitted to include a modified interconnect module, which prevents corrosion. C Rev C units have a cable harness connection between the power supply board and the main control board. The cable harness replaces the interconnect module. D Rev D units have no power supply board. The circuitry for the power supply board has been incorporated on the main control board. Please Note the following: The Rev C main control board (LXMC) and power supply board (SUII) are downward compatible with Rev A and B units. The Rev A and Rev B main control board (LXMC) and power supply board (PAII) cannot be used in Rev C units. Rev D units do NOT use Rev A, Rev B, or Rev C main control boards, transformers, operator panels, upper covers, and lower covers. Rev D units have a unique main control board (LXMR), no power supply board, a 50 volt transformer, and a unique operator panel (LXON). NOTE: Please refer to the parts lists (Appendix B) for parts differentiation. Please be sure of the parts you need before ordering to avoid confusion and incorrect parts orders. Printer Serial Number Identification There are four serial number revision levels for the Microline 320 and 321 printers. Hardware differences exist between levels. To identify the revision level of a printer, record the serial number from the back of the printer. Refer to the following to decode the serial number. Example Printer Serial Number: 401D0154693 Date Code 401 (4 = year. 01 = month) Revision D Serial Number 0154693 Item Okidata P/N Purpose / Function of Item A B C D LXMC Board 55041411 Main Control Board Yes Ye s No No LXMC3 Board 55041412 Main Control Board Yes Ye s Ye s No LXMR 55075111 Main Control Board (with SSD) No No No Ye s Power Supply Board Item Okidata P/N Purpose / Function of Item A B C D PAII-2 Board 55039902 Power Supply Board Yes Ye s No No SUII-2 Board 55047402 Power Supply Board Yes Ye s Ye s No N/A N/A Power supply function included on the Main Control Board No No No Ye s Operator Panel Assembly Item Okidata P/N Purpose / Function of Item A B C D LXSP-2 55038602 Operator Panel Board Yes Ye s Ye s No LXON 55075011 Operator Panel Board (with SSD) No No No Ye s N/A 50069603 Operator Panel Bezel Yes Ye s Ye s No N/A 50107426 Operator Panel Bezel (with SSD) No No No Ye s Transformer Item Okidata P/N Purpose / Function of Item A B C D 120 Volt XFRMR 56407503 Transformer - Microline 320 Yes Ye s Ye s No 120 Volt XFRMR 56407502 Transformer - Microline 321 Yes Ye s Ye s No 120 Volt XFRMR 56413201 Transformer - Microline 320 (with SSD) No No No Ye s 120 Volt XFRMR 56413202 Transformer - Microline 321 (with SSD) No No No Ye s Interconnect Module Item Okidata P/N Purpose / Function of Item A B C D Interco nnect Module 55328301 Connects power supply board to main board Yes Ye s No No Item Okidata P/N Purpose / Function of Item A B C D Cable 56616802 Connects power supply board to main board No No Ye s No Cable Cable Guide Item Okidata P/N Purpose / Function of Item A B C D Cable Guide 51003801 Holds cable in place No No Ye s Ye s Item Okidata P/N Purpose / Function of Item A B C D Cover 53488302 Middle Cover - Microline 320 Yes Ye s Ye s No Cover 53488402 Middle Cover - Microline 321 Yes Ye s Ye s No Cover 53070701 Middle Cover - Microline 320 (with SSD) No No No Ye s Cover 53070801 Middle Cover - Microline 321 (with SSD) No No No Ye s Covers Chassis Item Okidata P/N Purpose / Function of Item A B C D Chassis 50061101 Middle Cover - Microline 320 Yes Ye s Ye s No Chassis 50061201 Middle Cover - Microline 321 Yes Ye s Ye s No Chassis 50104501 Middle Cover - Microline 320 (with SSD) No No No Ye s Chassis 50104601 Middle Cover - Microline 321 (with SSD) No No No Ye s Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 40 Service Guide ML320/ML321 Chapter 3 Maintenance & Disassembly 3.2 DISASSEMBLY/ASSEMBLY PROCEDURES General Information This section contains the printer disassembly procedures. Only the removal procedures are explained. Reverse the procedure for the installation. At the bottom of each procedure is a listing of the parts covered in that procedure. The Okidata part number, item description, applicable product, comment (RSPL, Option, Consumable), serial number revision level, and the cross-reference(s) to Appendix B are provided for each part. Items included in the Recommended Spare Parts List are indicated by the acronym RSPL. N/A appears where a part number is not available. Part Number Item Description Product Comment Revision App. B Reference This Service Handbook lists the disassembly procedures for major components of the unit. Okidata does NOT recommend disassembling a unit which is operating normally. If you decide to perform disassembly during this training, Okidata recommends that you perform only the disassembly procedures for RSPL items. All other procedures are provided to assist you in identifying parts. It is not likely that you will perform these procedures while servicing the product. Be sure to read all notes, cautions, and warnings, as they contain important information regarding assembly/disassembly. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 41 Service Guide ML320/ML321 Chapter 3 Maintenance & Disassembly 3.2.01 Preliminary Items 1) Press the AC switch (1 shows location) and power OFF the printer. 2) Remove the paper, if installed. 3) Detach the AC power cord (2). 4) Detach the interface cable (3), if installed. Part Number Item Description Product Commen t Revision App. B Reference P/N 56609701 Cord: AC 120 V Both RSPL ABCD B.2.03 04 05 P/N 56624101 Cord: AC (220 V) (Right Angle for ML Series) Both Option RSPL ABCD B.2.03 04 05 P/N 56616501 Cord: AC 240V Both Option ABCD B.2.03 04 P/N 56624401 Cord: AC 240V Both Option ABCD B.2.05 P/N 70000803 Kit: Parallel Interface Plug'n'Play Accessory Both Option ABCD N/A Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 42 Service Guide ML320/ML321 Chapter 3 Maintenance & Disassembly 3.2.02 Separator Assembly CAUTION: To avoid damaging the ribbon protector, slide the printhead towards the center of the printer before removing the separator assembly. Perform these procedures first: - 3.2.01 ( ) - Open the access cover (1). - Move the paper bail lever (2) toward the front of the printer. - While pressing the release latches (3), tilt the separator assembly (4) toward the rear of the printer to release it from the platen shaft (5). - Remove the separator assembly. Part Number Item Description Product Commen t Revision App. B Reference P/N 50069801 Separator: Assembly (Narrow) 320 RSPL ABCD B.2.06 08 10 P/N 50069901 Separator: Assembly (Wide) 321 RSPL ABCD B.2.06 08 10 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 43 Service Guide ML320/ML321 Chapter 3 Maintenance & Disassembly 3.2.03 Printhead Assembly WARNING: The printhead will be hot immediately after printing. Allow the printhead to cool before handling. Perform these procedures first: - 3.2.01 ( ) - Open the access cover (1). - Remove the ribbon cartridge (2). - Move the printhead mounting clamp (3) in the direction of arrow A to unlock the printhead (4). - Lift and remove the printhead from the carriage frame (5). NOTE: When installing the printhead, push the printhead towards the platen. Part Number Item Description Product Comment Revision App. B Reference P/N 50063802 Printhead: (Assembly) Both RSPL ABCD B.2.03 04 05 P/N 52102001 Ribbon Both Consumable ABCD B.2.16 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 44 Service Guide ML320/ML321 Chapter 3 Maintenance & Disassembly 3.2.04 Upper Cover Assembly Perform these procedures first: - 3.2.01 ( ) - Wrap a rubber band around the wire extensions of the interface connector. This pulls the extensions in and avoids damage when the cover is removed. (Notshown). - Detach the platen knob (1). - Insert a flat-blade screwdriver through the slots (2) and disengage the claws of the cover. The Microline 320 has three slots. The Microline 321 has five slots. - Lift the front of the upper cover assembly (3) and remove the assembly. - The upper cover assembly contains the access cover assembly (4), the sheet separator assembly (5), the rear cover (6), and the middle cover (7) CAUTION: Do NOT rotate the access cover past the vertical when removing it. The tab extensions can break. The Rev D middle cover is NOT compatible with the Rev A, B, and C middle cover. Before installing the cover, move the bail arm lever towards the back of the printer and move the release lever towards the front of the printer. After installation, verify that the cover is correctly seated in the front slots. The cover will warp if it is incorrectly installed. Check that the paper bail moves properly. When cleaning, refer to Section 3.4( ) of this Service Handbook. Part Number Item Description Product Comment Revision App. B Reference P/N 51901101 Knob: Platen Both RSPL ABCD B.2.03 04 05 P/N 50060701 Cover: Access (Assembly) 320 RSPL ABCD B.2.01 02 P/N 50060801 Cover: Access (Assembly) 321 RSPL ABCD B.2.01 02 P/N 50060901 Separator: Sheet (Assembly) 320 RSPL ABCD B.2.01 02 P/N 50061001 Separator: Sheet (Assembly) 321 RSPL ABCD B.2.01 02 P/N 53488501 Frame: Rear Cover 320 RSPL ABCD B.2.01 02 P/N 53488601 Frame: Rear Cover 321 RSPL ABCD B.2.01 02 P/N 53488302 Cover: Middle 320 RSPL ABC B.2.01 P/N 53488402 Cover: Middle 321 RSPL ABC B.2.01 P/N 53070801 Cover: Middle (SSD) 321 RSPL D B.2.02 P/N 53070701 Cover: Middle (SSD) 320 RSPL D B.2.02 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 45 Service Guide ML320/ML321 Chapter 3 Maintenance & Disassembly 3.2.05 Operator Panel Assembly NOTE: The operator panel assembly and board for the Rev D units are NOT compatible with the Rev A, B, and C operator panel assembly and board. Perform these procedures first: - 3.2.01 ( ) - 3.2.04 ( ) - Release the claws (1) and remove the operator panel assembly (2) from the chassis (3). As the operator panel assembly is removed, it must be detached from the connector (4) on the control board (5). - Release the eight claws (6) and remove the operator board (7) from the bezel (8). Part Number Item Description P/N 50069603 Panel: Operation w/Frame Product Comment Revision Both RSPL ABC App. B Reference B.2.12 (Assembly) P/N 53490101 Operation Panel Both P/N 55038602 PCB: LXSP-2 Both P/N 55075011 PCB: LXON (Assembly) Both ABC B.2.12 RSPL ABC B.2.12 (Operator PCB) RSPL D B.2.12 SSD Op Panel PCB Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 46 Service Guide ML320/ML321 Chapter 3 Maintenance & Disassembly 3.2.06 Control Board Rev A and B CAUTION: Check the contacts between the power interconnect module, the control board, and the power supply board (Rev A and B units ONLY). Clean the contacts if dirty. If contacts are bent or broken, replace the module. Proper inspection and cleaning of the power interconnect module contacts can eliminate a false diagnosis of a failed control board or power supply board. Check the contacts and connections of the control board. If good contact is not made at all connections and ground points, false diagnosis will occur. Refer to Appendix A ( ) for detailed information regarding the differences between the Rev A, B, C, and D control boards. Perform these procedures first: - 3.2.01 ( ) - 3.2.04 ( ) - 3.2.05 ( ) - Turn the locking post (1) 90 degrees clockwise to unlock it. - Lift the locking claw (2) and pull the control board (3) away from the chassis. - Tilt the control board 45 degrees and remove it. NOTE: When installing, verify that correct contacts are made at these points. - Guides (A and B) - Power Interconnect Module (C) - Linefeed Motor Interconnect Module (D) - Sensor Lever (E) - Printhead Cable Connector (F) The sensor lever must be positioned in the paper end sensor. If the lever is not correctly positioned, the ALARM lamp will light and the unit will not automatically load paper or receive data. Part Number Item Description Product Commen t Revision App. B Reference P/N 50704301 Clamp: PCB Both RSPL ABCD B.2.03 04 05 P/N 55041412 PCB: LXMC-3 w/o ROM Both RSPL ABC B.2.03 04 (Control Board) P/N 50605501 Lock: Board Screw (LXMC) Both RSPL ABCD B.2.03 04 05 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 47 Service Guide ML320/ML321 Chapter 3 Maintenance & Disassembly Control Board Rev C CAUTION: Check the contacts and connections of the control board. If good contact is not made at all connections and ground points, false diagnosis will occur. Perform these procedures first: - 3.2.01 ( ) - 3.2.04 ( ) - 3.2.05 ( ) - Turn the locking post (1) 90 degrees clockwise to unlock it. - Lift the locking claw (2) and pull the control board (3) away from the chassis. - Detach the cable from the connector (4). - Tilt the control board 45 degrees and remove it. NOTE: When installing, verify that correct contacts are made at these points. - Guides (A and B) - Linefeed Motor Interconnect Module (C) - Sensor Lever (D) - Printhead Cable Connector (E) The sensor lever must be positioned in the paper end sensor. If the lever is not correctly positioned, the ALARM lamp will light and the unit will not automatically load paper or receive data. Part Number Item Description Product Comment Revision App. B Reference P/N 50704301 Clamp: PCB Both RSPL ABCD B (Control Board) 2.03 04 05 P/N 55041412 PCB: LXMC-3 w/o ROM Both RSPL ABC B.2.03 04 P/N 50605501 Lock: Board Screw (LXMC) Both RSPL ABCD B.2.03 04 05 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 48 Service Guide ML320/ML321 Chapter 3 Maintenance & Disassembly Control Board (Rev D) CAUTION: Check the contacts and connections of the control board. If good contact is not made at all connections and ground points, false diagnosis will occur. Perform these procedures first: - 3.2.01 ( ) - 3.2.04 ( ) - 3.2.05 ( ) - Turn the locking post (1) 90 degrees clockwise to unlock it. - Lift the locking claw (2) and pull the control board (3) away from the chassis. - Detach the cable from the connector (4). - Tilt the control board 45 degrees and remove it. NOTE: When installing, verify that correct contacts are made at these points. - Guides (A and B) - Linefeed Motor Interconnect Module (C) - Sensor Lever (D) - Printhead Cable Connector (E) The sensor lever must be positioned in the paper end sensor. If the lever is not correctly positioned, the ALARM lamp will light and the unit will not automatically load paper or receive data. Part Number Item Description Product Commen t Revision App. B Reference P/N 50704301 Clamp: PCB Both RSPL ABCD B.2.03 04 05 P/N 50605501 Lock: Board Screw (LXMC) Both RSPL ABC B.2.03 04 05 P/N 55075111 PCB: LXMR (Assembly) SSD w/o ROMs (Control Board) Both RSPL D B.2.05` Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 49 Service Guide ML320/ML321 Chapter 3 Maintenance & Disassembly 3.2.07 IC Card (A) Panel NOTE: The Rev D printers do not have this part. Perform these procedures first: - 3.2.01 ( ) - 3.2.04 ( ) - Insert a flat-blade screwdriver at the bottom of the chassis (1) and push up on the two claws (2) of the IC card (A) panel (3) to release the panel. - Pull the panel in the direction of arrow A and remove the panel. Part Number Item Description Product Commen t Revision App. B Reference P/N 53494901 Panel: IC Card (A) Both RSPL ABC B.2.06 08 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 50 Service Guide ML320/ML321 Chapter 3 Maintenance & Disassembly 3.2.08 Transformer Revs A and B NOTE: The transformer contains a built-in temperature fuse. Once the fuse opens, the transformer MUST be replaced. The Rev A, B, and C transformers are NOT compatible with the Rev D transformer. The transformer shown in the diagram is the Rev A and B transformer. This unit has been replaced by the Rev C unit, shown on the following pages. Perform these procedures first: - 3.2.01 ( ) - 3.2.04 ( ) - Disconnect the cable (1) from the filter assembly. - Disconnect the cable (2) from the power supply board. - Remove the screw (3) and detach the grounding wire (4). - Insert a straight-slot screwdriver into the chassis from the bottom. (5 shows location) - Push the lock spring (6) on the transformer and detach the lock spring from transformer clamp A (7). - Lift the A side of the transformer and detach it from the transformer clamp B (8). Part Number Item Description Product Commen t Revision App. B Reference P/N 56407503 Transformer: 120 V 320 RSPL ABC B.2.03 04 P/N 56407502 Transformer: 120 V 321 RSPL ABC B.2.03 04 P/N 56407901 Transformer: 220/240 V 320 Option RSPL ABC B.2.03 04 P/N 56407902 Transformer: 220/240 V 321 Option RSPL ABC B.2.03 04 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 51 Service Guide ML320/ML321 Chapter 3 Maintenance & Disassembly Transformer Rev C NOTE: The transformer contains a built-in temperature fuse. Once the fuse opens, the transformer MUST be replaced. The Revs A, B, and C transformers are NOT compatible with the Rev D transformer. Perform these procedures first: - 3.2.01 ( ) - 3.2.04 ( ) - Disconnect the cable (1) from the filter assembly. - Disconnect the cable (2) from the power supply board. - Remove the screw (3) and detach the grounding wire (4). - Insert a straight-slot screwdriver into the chassis from the bottom. (5 shows location) - Push the lock spring (6) on the transformer and detach the lock spring from transformer clamp A (7). - Lift the A side of the transformer and detach it from the transformer clamp B (8). Part Number Item Description Product Comment Revision App. B Reference P/N 56407503 Transformer: 120 V 320 RSPL ABC B.2.03 04 P/N 56407502 Transformer: 120 V 321 RSPL ABC B.2.03 04 P/N 56407901 Transformer: 220/240 V 320 Option RSPL ABC B.2.03 04 P/N 56407902 Transformer: 220/240 V 321 Option RSPL ABC B.2.03 04 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 52 Service Guide ML320/ML321 Chapter 3 Maintenance & Disassembly Transformer Rev D NOTE: The transformer contains a built-in temperature fuse. Once the fuse opens, the transformer MUST be replaced. The Revs A, B, and C transformers are NOT compatible with the Rev D transformer. Perform these procedures first: - 3.2.01 ( ) - 3.2.04 ( ) - Disconnect the cable (1) from the filter assembly. - Disconnect the cable (2) from the power supply board. - Remove the screw (3) and detach the grounding wire (4). - Insert a straight-slot screwdriver into the chassis from the bottom. (5 shows location) - Push the lock spring (6) on the transformer and detach the lock spring from transformer clamp A (7). - Lift the A side of the transformer and detach it from the transformer clamp B (8). Part Number Item Description Product Comment Revision App. B Reference P/N 53413201 Transformer: 120 V SSD 320 RSPL D B.2.05 P/N 56413202 Transformer: 120 V SSD 321 RSPL D B.2.05 P/N 56413301 Transformer: 230/240V SSD 320 Option RSPL D B.2.05 P/N 56413302 Transformer: 230/240V SSD 321 Option RSPL D B.2.05 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 53 Service Guide ML320/ML321 Chapter 3 Maintenance & Disassembly 3.2.09 Filter Assembly Perform these procedures first: - 3.2.01 ( ) - 3.2.04 ( ) - Working from the bottom of the chassis, push on and release the claw (1) of the filter assembly (2). - Lift the AC connector (3) and the AC power switch (4) from the two guides on the main frame. - Remove the filter assembly. - The filter assembly contains a 1.5 amp fuse (5). Part Number Item Description Product Comment Revision P/N 55503103 Filter: (Assembly) Both RSPL ABCD App. B Reference B.2.03 04 05 AC 120 V P/N 55503104 Filter: (Assembly) Both Option ABCD B.2.03 04 05 AC 220/240V P/N 56303402 Fuse: 1.5 amp 250 V Both Option ABCD B.2.03 04 05 (Filter Board) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 54 Service Guide ML320/ML321 Chapter 3 Maintenance & Disassembly 3.2.10 Power Supply Board Revs A and B NOTES: The Rev D printers do NOT have a power supply board. The control board contains circuitry to provide the power supply function. Refer to Appendix A for more information on this board. Perform these procedures first: - 3.2.01 ( ) - 3.2.04 ( ) - Push the board clamp claw (1) in the direction of arrow A. - Lift the B side of the power supply board (2). - Detach the C side of the power supply board from the power interconnect module (3). Part Number Item Description Product Commen t Revision App. B Reference P/N 55047402 PCB: SUII-2 Both RSPL ABC B.2.03 04 P/N 55047406 PCB: SUII-6 (220/24V) Both Option ABC B.2.03 04 P/N 56302101 Fuse: Glass 2 amp 250V Both Option ABC B.2.03 04 (PAII or SUII Board) P/N 56302502 Fuse: 250V 1A Both Option ABC B.2.03 04 P/N 56616802 Cable: Power Supply Both RSPL C B.2.04 Nylon Conn Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 55 Service Guide ML320/ML321 Chapter 3 Maintenance & Disassembly Power Supply Boards Rev C NOTES: The Rev D printers do NOT have a power supply board. The control board contains circuitry to provide the power supply function. Refer to Appendix A for more information on this board. Perform these procedures first: - 3.2.01 ( ) - 3.2.04 ( ) - Push the board clamp claw (1) in the direction of arrow A. - Lift the B side of the power supply board (2). - Detach the cable from the connector (3). Part Number Item Description Product Commen t Revision App. B Reference P/N 55047402 PCB: SUII-2 Both RSPL ABC B.2.03 04 P/N 55047406 PCB: SUII-6 (220/24V) Both Option ABC B.2.03 04 P/N 56302101 Fuse: Glass 2 amp 250V (PAII or SUII Board) Both Option ABC B.2.03 04 P/N 56302502 Fuse: 250V 1A Both Option ABC B.2.03 04 P/N 56616802 Cable: Power Supply Nylon Conn Both RSPL C B.2.04 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 56 Service Guide ML320/ML321 Chapter 3 Maintenance & Disassembly 3.2.11 Power Interconnect Module / Cable Guide Revs A and B NOTES: The Rev A and B printers do NOT have a cable guide. The Rev C and Rev D printers do NOT have a power interconnect module. Rev C and Rev D printers have a cable guide. Perform these procedures first: - 3.2.01 ( ) - 3.2.04 ( ) - Use a straight-slot screwdriver to release the claws (1) from the chassis clamps (2). - Remove the power interconnect module (3). Part Number Item Description P/N 53328301 Module: Power Interconnect Product Commen t Revision App. B Reference Module: Power Interconnect Both AB B.2.06 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 57 Service Guide ML320/ML321 Chapter 3 Maintenance & Disassembly Power Interconnect Module / Cable Guide Rev C NOTES: The Rev A and B printers do NOT have a cable guide. The Rev C and Rev D printers do NOT have a power interconnect module. Rev C and Rev D printers have a cable guide. Perform these procedures first: - 3.2.01 ( ) - 3.2.04 ( ) - Use a straight-slot screwdriver to release the claws (1) from the chassis clamps (2). - Remove the cable guide (3). Part Number Item Description Product Commen t Revision App. B Reference P/N 51003801 Guide: Cable 320 RSPL CD B.2.08 10 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 58 Service Guide ML320/ML321 Chapter 3 Maintenance & Disassembly Power Interconnect Module / Cable Guide (Rev D) NOTES: The Rev A and B printers do NOT have a cable guide. The Rev C and Rev D printers do NOT have a power interconnect module. Rev C and Rev D printers have a cable guide. Perform these procedures first: - 3.2.01 ( ) - 3.2.04 ( ) - Use a straight-slot screwdriver to release the claws (1) from the chassis clamps (2). - Remove the cable guide (3). Part Number Item Description Product Comment Revision App. B Reference P/N 51003801 Guide: Cable 320 RSPL CD B.2.08 10 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 59 Service Guide ML320/ML321 Chapter 3 Maintenance & Disassembly 3.2.12 Indicator Assembly (Bail Bar Assembly) Perform these procedures first: - 3.2.01 ( ) - 3.2.04 ( ) - 3.2.05 ( ) - 3.2.06 ( ) - Use needle-nose pliers to remove the left bail arm spring (1). - Release the claw (2) and detach the left bail arm (3) from the bail bar (4). - Pull the left bail arm through the guide hole (5) in the chassis and remove the arm. - Detach the bail bar from the right bail arm (6). - Use needle-nose pliers to remove the right bail arm spring (7). - Release the claw (8) and detach the right bail arm from the bail bar. - Pull the right bail arm through the guide hole (9) in the chassis and remove the arm. Part Number Item Description Product Commen t Revision App. B Reference P/N 50911801 Spring: Bail Arm (L) Both RSPL ABCD B.2.06 08 10 P/N 53489301 Bail Arm (L) Both RSPL ABCD B.2.06 08 10 P/N 50911701 Spring: Bail Arm (R) Both RSPL ABCD B.2.06 08 10 P/N 53489201 Bail Arm (R) Both RSPL ABCD B.2.06 08 10 P/N 50061501 Indicator (Assembly) 320 RSPL ABCD B.2.06 08 10 P/N 50061502 Indicator (Assembly) 321 RSPL ABCD B.2.06 08 10 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 60 Service Guide ML320/ML321 Chapter 3 Maintenance & Disassembly 3.2.13 Head Cable Access Cover NOTE: Remove this cover to provide access when connecting the head cable to the control board. Perform these procedures first: - 3.2.01 ( ) - 3.2.04 ( ) - 3.2.06 ( ) - Slide the carriage frame (1) in the direction of arrow A. - Release the two claws (2) and remove the head cable access cover (3). Part Number Item Description Product Commen t Revision App. B Reference P/N 50062301 Cover: Head Cable Access Both RSPL ABC B.2.06 08 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 61 Service Guide ML320/ML321 Chapter 3 Maintenance & Disassembly 3.2.14 Ribbon Drive Assembly CAUTION: When handling the head cable, do NOT bend the cable at sharp angles or you may damage it. Perform these procedures first: - 3.2.01 ( ) - 3.2.04 ( ) - Remove the ribbon (1). - Insert a straight-slot screwdriver through the access slots and release the two front claws (2) and the two rear claws (3) of the ribbon drive assembly (4). - Lift and remove the assembly. - Detach the head cable (5), the cable clamp (not shown) and the contact pressure rubber (6) from the drive assembly. When lubricating, refer to Section 3.5 Part Number Item Description P/N 50063701 of this Service Handbook. Product Commen t Revision App. B Reference Drive: Ribbon Assembly Both RSPL ABCD B.2.13 P/N 56616301 Cable: Head (Flexible) 320 RSPL ABCD B.2.13 P/N 56616302 Cable: Head (Flexible) 321 RSPL ABCD B.2.13 P/N 51706501 Rubber: Contact Pressure Both RSPL ABCD B.2.13 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 62 Service Guide ML320/ML321 Chapter 3 Maintenance & Disassembly 3.2.15 Space Motor Assembly Perform these procedures first: - 3.2.01 ( ) - 3.2.03 ( ) - 3.2.04 ( ) - 3.2.14 ( ) - Note the position of the connector (1). During assembly, the connector's orientation is critical for correct printhead operation. - Detach the connector. - Remove the three mounting screws (2). - Remove the space motor assembly (3). Be careful not to lose the slider (4). NOTES: Installation - Do not touch the contacts of the assembly. - Position the slider first. - The contact side of the head cable faces down when the carriage cable is inserted into the connector on the space motor assembly. - Work the cable from side to side until it is fully seated in the connector. No contacts should be visible. - Perform the printhead gap adjustment after installing this assembly. Refer to Section 3.3 of this Service Handbook. Cleaning When cleaning, refer to Section 3.4 ( ) of this Service Handbook. Lubrication When lubricating, refer to Section 3.5 ( Part Number Item Description P/N 51001801 ) of this Service Handbook. Product Commen t Revision App. B Reference Guide: Space Motor (Slider) Both RSPL ABCD B.2.13 P/N 56718601 Connector: Head Both RSPL ABCD B.2.13 P/N 56507202 Motor: Space (Assembly) Both RSPL ABCD B.2.13 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 63 Service Guide ML320/ML321 Chapter 3 Maintenance & Disassembly 3.2.16 Carriage Frame Assembly Perform these procedures first: - 3.2.01 ( ) - 3.2.03 ( ) - 3.2.04 ( ) - 3.2.14 ( ) - 3.2.15 ( ). - Detach the head clamp (1). - Use a flat-blade screwdriver to release the tabs of the ribbon protector (2). - Remove the ribbon protector. - Push the carriage shaft clamp (3) in the direction of arrow A. - Lift the carriage shaft (4) at position B. - Remove the carriage shaft from the guide hole by pulling at position C. - Remove the carriage shaft, with the carriage frame (5). - Slide the carriage frame off the carriage shaft. NOTES: Installation - After installing the carriage shaft, check the printhead gap adjustment. Refer to Section 3.3 of this Service Handbook. Cleaning When cleaning, refer to Section 3.4 of this Service Handbook. Lubrication When lubricating, refer to Section 3.5 ( ) of this Service Handbook. Part Number Item Description Product Commen t Revision App. B Reference P/N 51109401 Shaft: Carriage 320 RSPL ABCD B.2.06 08 10 P/N 51109402 Shaft: Carriage 321 RSPL ABCD B.2.06 08 10 P/N 50702901 Clamp: Head Both RSPL ABCD B.2.13 P/N 53490401 Frame: Carriage (Assembly) Both RSPL ABCD B.2.13 P/N 53056201 Protector: Ribbon Both RSPL ABCD B.2.13 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 64 Service Guide ML320/ML321 Chapter 3 Maintenance & Disassembly 3.2.17 Space Rack Perform these procedures first: - 3.2.01 ( ) - 3.2.04 ( ) - 3.2.14 ( ) - 3.2.15 ( ). - Remove the tension spring (1). - Release the claw (2) from the hole (3) in the chassis. - Pull the space rack (4) in the direction of arrow A. - Remove the space rack. NOTES: Installation - Fully seat the two guide pins (5). Cleaning - When cleaning, refer to Section 3.4 CAUTION: of this Service Handbook. Do NOT lubricate the space rack. Lubricating the space rack will attract dust. If enough dust accumulates on the space rack, printing problems will occur. Part Number Item Description Product Commen t Revision App. B Reference P/N 53489401 Rack: Space 320 RSPL ABCD B.2.06 08 10 P/N 53489402 Rack: Space 321 RSPL ABCD B.2.06 08 10 P/N 50911901 Spring: Tension Both RSPL ABCD B.2.06 08 10 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 65 Service Guide ML320/ML321 Chapter 3 Maintenance & Disassembly 3.2.18 Guide Rail Perform these procedures first: - 3.2.01 ( ) - 3.2.04 ( ) - 3.2.14 ( ) - 3.2.15 ( ). - Pull the adjusting cam (1) out and rotate it to the horizontal position. - Release the adjusting cam from the guide (2) in the chassis and remove the cam. - Push the claw (3) in the direction of arrow A to disengage the guide rail (4) at position B. - Pull the guide rail in the direction of arrow C to release it from the guide (5) in the chassis. - Lift and remove the guide rail. NOTE: After installing the guide rail, check the printhead gap adjustment. Refer to Section 3.3 of this Service Handbook. Part Number Item Description Product Commen t Revision App. B Reference P/N 51002101 Rail: Guide 320 RSPL ABCD B.2.06 08 10 P/N 51002102 Rail: Guide 321 RSPL ABCD B.2.06 08 10 P/N 51216201 Cam: Adjust Both RSPL ABCD B.2.06 08 10 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 66 Service Guide ML320/ML321 Chapter 3 Maintenance & Disassembly 3.2.19 Platen Assembly Perform these procedures first: - 3.2.01 ( ) - 3.2.02 ( ) - 3.2.04 ( ) - Push the release lever (1) to the rear of the printer. - Pull the platen lock levers (2) in the direction of arrow A. - Rotate the lock levers in the direction of arrow B. This releases the platen assembly (3) from the chassis. - Lift and remove the platen assembly. NOTES: Installation - Before installation, turn the bias gear (4) towards the front of the printer as far as it will go. - Set the platen assembly into place. - Verify that the bias gear securely engages the line feed motor gear. - Secure the two lock levers. - Set the release lever to OPEN (front) and check that the groove of the paper chute firmly engages with the groove of the main chassis. - Check the printhead gap adjustment. Refer to Section 3.3 of this Service Handbook. Cleaning When cleaning, refer to Section 3.4 of this Service Handbook. Lubrication When lubricating, refer to Section 3.5 of this Service Handbook. Do NOT lubricate the line feed motor gear. Lubricant will cause the gear to disintegrate. Part Number Item Description Product Commen t Revision App. B Reference P/N 50061305 Platen: (Assembly) 320 RSPL ABCD B.2.06 08 10 P/N 50061306 Platen: (Assembly) 321 RSPL ABCD B.2.06 08 10 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 67 Service Guide ML320/ML321 Chapter 3 Maintenance & Disassembly 3.2.20 Line Feed Motor and Gear Line Feed Motor NOTES: Use care when performing this procedure. The plastic claws will break if too much pressure is applied. If the line feed motor gear breaks or becomes worn, it is not necessary to replace the entire line feed motor assembly. The gear (6) can be replaced without removing the line feed motor assembly. However, the platen assembly MUST be removed. The line feed idle gear should be removed ONLY if it must be replaced. The claws will break when the gear is removed. A new gear must be installed. Perform these procedures first: - 3.2.01 ( ) - 3.2.02 ( ) - 3.2.04 ( ) - 3.2.05 ( ) - 3.2.06 ( ) - 3.2.19.( ) - Remove the left bail arm. - Use a straight slot screwdriver to remove the clip (1). - Use a straight slot screwdriver to open the lock levers (2) and push the bracket (3) of the line feed motor (4) in the direction of arrow A. - Remove the line feed motor from the guides (5). CAUTION: Installation If the line feed motor assembly is not correctly installed, excessive wear of the platen gears will occur. Verify that the tabs are not bent. If the tabs are bent, straighten them. The assembly will not seat if the tabs are bent. If the assembly is not seated correctly, the gears will not correctly align. Rotate the bias gear towards the front of the printer as far as the gear will turn. This aligns the bias gear with the platen gear. Set the platen assembly in place, securely engaging the idler gear with the platen gears. Lock the line feed motor assembly into position. Verify that the tabs are not bent. Part Number Item Description Product Commen t Revision App. B Reference P/N 56507003 Motor: Line Feed Both RSPL ABCD B.2.07 09 11 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 68 Service Guide ML320/ML321 Chapter 3 Maintenance & Disassembly Line Feed Motor Gear NOTES: If the line feed motor gear breaks or becomes worn, it is not necessary to replace the entire line feed motor assembly. The gear can be replaced without removing the line feed motor assembly. However, the platen assembly MUST be removed. The line feed idle gear should be removed ONLY if it must be replaced. The claws will break when the gear is removed. Anew gear must be installed. Perform these procedures first: - 3.2.01 ( ) - 3.2.02 ( ) - 3.2.04 ( ) - 3.2.05 ( ) - 3.2.06 ( ) - 3.2.19.( ) - Remove the left bail arm. - Use a small cutting pliers to cut the three claws (1) that secure the line feed motor gear (2) to the support shaft (3). - Remove the gear and cut claws. - Apply one drop of machine oil to the support shaft. - Slide the new gear onto the support shaft. - Lock the three claws of the gear into the groove of the shaft. - Rotate the bias gear towards the front of the printer as far as the gear will turn. This aligns the bias gear with the platen gear. - Set the platen assembly in place, securely engaging the line feed motor gear with the platen gears. CAUTION: If the claws do not lock into the groove of the support shaft, the gear will "walk" off the shaft during use. Verify that the line feed motor gear and line feed motor assembly are correctly installed. Verify that the line feed motor gear and the platen gears are correctly aligned. Incorrect installation and alignment will cause line feed motor gear breakage and wearing. Do NOT apply lubricant to the teeth of the line feed motor gear. Grease causes the plastic to break down, resulting in premature wear of the gear teeth. Part Number Item Description Product Commen t Revision App. B Reference P/N 51219001 Gear: Line Feed Motor Both RSPL ABCD B.2.07 09 11 P/N 58217901 *Field Change Order 7677A Kit Both AB * Contains a strengthened line feed motor gear and installation instructions. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 69 Service Guide ML320/ML321 Chapter 3 Maintenance & Disassembly 3.2.21 Line Feed Motor Interconnect Module NOTE: Use care when performing this procedure. The plastic extension will break if too much pressure is applied. Perform these procedures first: - 3.2.01 ( ) - 3.2.02 ( ) - 3.2.04 ( ) - 3.2.05 ( ) - 3.2.06 ( ) - 3.2.20 ( ) - Insert a straight-slot screwdriver between the line feed motor interconnect module (1) and the chassis. Then, carefully pry the module from the two guide holes (2). Part Number Item Description Product Commen t Revision App. B Reference P/N 53328401 Module: LF Motor Interconnect Both RSPL ABCD B.2.07 09 11 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 70 Service Guide ML320/ML321 Chapter 3 Maintenance & Disassembly 3.2.22 Reset Spring, Change Gear, and Idler Gear CAUTION: - Please read through this entire procedure before performing it. - Do NOT press against the vertical extension of the reset spring at any time during this procedure. - Firm pressure will release the reset spring, NOT brute force. Perform these procedures first: - 3.2.01 ( ) - 3.2.02 ( ) - 3.2.04 ( ) - Use a flat-blade screwdriver to press down at position A of the reset spring (1). - Slide the spring out in the direction of arrow B. - Detach the change gear (2). - Detach the idler gear (3). NOTE: Lubrication When lubricating, refer to Section 3.5 of this Service Handbook. Parts Replacement The Kit: Idler/Change Gear (ML300) includes the change and idler gears. Order this kit when replacing these parts. Part Number Item Description Product Commen t Revision App. B Reference P/N 50912001 Spring: Reset Both RSPL ABCD B.2.07 09 11 P/N 58227501 Kit: Idler/Change Gear (ML300) Includes the Change Gear and the Idler Gear Both RSPL ABCD B.2.07 09 11 P/N 51215901 Change Gear Included in the Idler/Change Gear Kit Both ABCD B.2.07 09 11 P/N 51216001 Idler Gear Included in the Idler/Change Gear Kit Both ABCD B.2.07 09 11 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 71 Service Guide ML320/ML321 Chapter 3 Maintenance & Disassembly 3.2.23 Release Lever Perform these procedures first: - 3.2.01 ( ) - 3.2.02 ( ) - 3.2.04 ( ) - 3.2.22 ( ) - Release the claw (1) from the guide (2) in the chassis. - Pull the release lever (3) in the direction of arrow A and remove the lever. Part Number Item Description Product Commen t Revision App. B Reference P/N 53489501 Lever: Release Both RSPL ABCD B.2.07 09 11 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 72 Service Guide ML320/ML321 Chapter 3 Maintenance & Disassembly 3.2.24 Paper Pressure Guide Perform these procedures first: - 3.2.01 ( ) - 3.2.02 ( ) - Use a straight-slot screwdriver to detach the coupling holes (1) of the support spring (2) from the projections (3) on the main chassis. (Microline 321 ONLY) - Work from left to right and use a straight-slot screwdriver to detach the coupling holes (4) from the projections (5) on the chassis. - Remove the paper pressure guide (6). NOTE: When installing the paper pressure guide, be sure to fit it into the projections (5) and guide plates (7) at the same time. The Microline 320 has five coupling holes and ten guide plates. The Microline 321 has seven coupling holes and thirteen guide plates. Part Number Item Description P/N 50911501 Guide: Paper Pressure Product Commen t Revision App. B Reference 320 RSPL ABCD B.2.07 09 11 P/N 50911602 Guide: Paper Pressure 321 RSPL ABCD B.2.07 09 11 P/N 50913901 Spring: Support 321 RSPL ABCD B.2.07 09 11 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 73 Service Guide ML320/ML321 Chapter 3 Maintenance & Disassembly 3.2.25 Pressure Roller Assembly Perform these procedures first: - 3.2.01 ( ) - 3.2.02 ( ) - 3.2.04 ( ) - 3.2.22 ( ) - 3.2.23 ( ) - Remove the paper chute (1). - Turn the release link (2) as shown in View A so the spine (3) is aligned with the slot (4) in the guide hole. - Slide the release link off the pressure roller assembly (5). - Remove the pressure roller assembly by sliding it through the guide hole (6). NOTES: Installation Attach the paper end lever (7) to the shaft of the sensor lever (8). Refer to View B for the correct position. If the paper end lever is incorrectly positioned, paper jams / no paper-end indications will occur. Position the tab of the paper chute firmly with the groove of the main frame. Engage the cut-sheet paper end lever (attached to the bottom of the paper chute) to the bottom paper end lever (under the main frame). Then, install the paper chute. Part Number Item Description Product Commen t Revision App. B Reference P/N 50061801 Chute: Paper (Assembly) 320 RSPL ABCD B.2.07 09 11 P/N 50061901 Chute: Paper (Assembly) 321 RSPL ABCD B.2.07 09 11 P/N 50061601 Roller: Pressure (Assembly) 320 RSPL ABCD B.2.07 09 11 P/N 50061701 Roller: Pressure (Assembly) 321 RSPL ABCD B.2.07 09 11 P/N 53489601 Link: Release Both RSPL ABCD B.2.07 09 11 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 74 Service Guide ML320/ML321 Chapter 3 Maintenance & Disassembly 3.2.26 Tractor Assembly NOTE: Horizontal movement of the left tractor is restricted by a stopper on the lower cover. Perform these procedures first: - 3.2.01 ( ) - 3.2.02 ( ) - 3.2.04 ( ) - 3.2.22 ( ) - 3.2.25 ( ) - Use a needle nose pliers to release the claw (1) of the tractor gear (2) from the groove (3) in the lower tractor feed shaft (4). The lower tractor feed shaft is square. - Remove the tractor gear. - Lift the lower tractor feed shaft above the guide (5). - Slide the lower tractor feed shaft in the direction of arrow B until the C side is free of the guide hole (6). - Lift the upper tractor feed shaft (7) above the guide (8). The upper tractor feed shaft is round. - Remove the tractor assembly (9). - Raise the lock levers (10) on the left (11) and right (12) tractor assemblies. - Remove the left tractor assembly, the sheet guide (13), and the right tractor assembly. NOTES: Installation The tractors must be synchronized. The pins (14) on the left and right tractors must be aligned when installed. Also, verify that the guide holes (15) in the tractor drive gears are facing the same direction. The left tractor assembly must be positioned to the left (line feed motor side) of the plastic tab and ground plate. This limits movement and correctly positions the paper against the paper end sensor. When lubricating, refer to Section 3.5 of this Service Handbook. Part Number Item Description Product Commen t Revision App. B Reference P/N 51216101 Gear: Tractor Both RSPL ABCD B.2.07 09 11 P/N 50062101 Frame: Tractor (L) Assembly Both RSPL ABCD B.2.14 P/N 50062001 Frame: Tractor (R) Assembly Both RSPL ABCD B.2.14 P/N 51109501 Shaft: Drive 320 RSPL ABCD B.2.14 P/N 51109502 Shaft: Drive 321 RSPL ABCD B.2.14 P/N 51111201 Shaft: Lock 320 RSPL ABCD B.2.14 P/N 51109602 Shaft: Lock 321 RSPL ABCD B.2.14 P/N 51004901 Sheet Guide Both RSPL ABCD B.2.14 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 75 Service Guide ML320/ML321 Chapter 3 Maintenance & Disassembly 3.2.27 Sensor Lever Perform these procedures first: - 3.2.01 ( ) - 3.2.02 ( ) - 3.2.04 ( ) - 3.2.05 ( ) - 3.2.06 ( ) - 3.2.20 ( ) - 3.2.22 ( ) - 3.2.25 ( ) - 3.2.26 ( ) - Turn the sensor lever (1) clockwise until it is horizontal. - Lift the sensor lever from the shaft bearing (2). - Work the sensor lever from the guide hole (3) in the chassis and remove the lever. Part Number Item Description Product Commen t Revision App. B Reference P/N 53489001 Lever: Sensor Both RSPL ABCD B.2.07 09 11 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 76 Service Guide ML320/ML321 Chapter 3 Maintenance & Disassembly 3.2.28 Paper End (B) Lever NOTE: The paper end lever guide is accessed from the bottom of the printer. Perform these procedures first: - 3.2.01 ( ) - 3.2.02 ( ) - 3.2.04 ( ) - 3.2.05 ( ) - 3.2.06 ( ) - 3.2.20 ( ) - 3.2.22 ( ) - 3.2.25 ( ) - 3.2.26 ( ) - 3.2.27 ( ) - While pushing on the six claws (1), detach the sensor cover (2). Four of the six claws are visible in the illustration. - Lift the paper end (B) lever (3) from the chassis. Part Number Item Description Product Commen t Revision App. B Reference P/N 53488901 Lever: Paper End (B) 320 RSPL ABCD B.2.07 09 11 P/N 53488902 Lever: Paper End (B) 321 RSPL ABCD B.2.07 09 11 P/N 53489101 Cover: Sensor Both RSPL ABCD B.2.07 09 11 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 77 Service Guide ML320/ML321 Chapter 3 Maintenance & Disassembly 3.2.29 Main Chassis Assembly All disassembly procedures must be carried out to reach the main chassis assembly (1). Part Number Item Description Product Commen t Revision App. B Reference P/N 50061101 Chassis: Main (Assembly) 320 RSPL ABC B.2.07 09 P/N 50061201 Chassis: Main (Assembly) 321 RSPL ABC B.2.07 09 P/N 50104501 Chassis: Main (Assembly) SSD 320 RSPL D B.2.11 P/N 50104601 Chassis: Main (Assembly) SSD 321 RSPL D B.2.11 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 78 Service Guide ML320/ML321 Chapter 3 Maintenance & Disassembly 3.3 ADJUSTMENTS General Information This section contains the procedure for performing the adjustment on the Microline 320 and 321 printers. This procedure may be required when replacing either consumables or parts. The disassembly / assembly procedures list the required adjustment and refer you to this section. Failure to perform these procedures may result in unnecessary service calls. 3.3.01 Printhead Gap Adjustment . Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 79 Service Guide ML320/ML321 Chapter 3 Maintenance & Disassembly 3.3.01 Printhead Gap Adjustment Before performing this adjustment, always verify that the printhead is properly installed. The printhead gap should measure: Rev A, B, and C: 0.016 inch, + / - 0.002 inch Rev D: 0.018 inch, + / - 0.002 inch The printhead gap adjustment procedure should be performed when the following occur. - Print quality is darker on either side of the document. - Parts /Assemblies are replaced. - Space Motor Assembly (3.2.15 - Carriage Shaft ........... (3.2.16 ) - Guide Rail ................ (3.2.18 ) - Platen Assembly ........ (3.2.19 ) ) This adjustment has four phases. Phase 1: Setup Phase (Steps 1-6) The cover is removed and the printhead is placed at a known reference point. Phase 2: Printhead Gap Modification Phase (Steps 7-9) The distance between the printhead and the platen at the left (line feed motor) side of the platen is modified by turning the adjust screw. Turning the adjust screw varies the vertical position of the space motor. Phase 3: Parallel Adjustment Phase (Steps 10 - 12) The adjust cam lever is moved to ensure that the printhead moves parallel to the platen. Phase 4: Check Phase (Steps 13 - 14) This phase verifies that the Parallel Adjustment Phase did not affect the Printhead Gap Modification Phase. To adjust the printhead gap, follow this procedure. 1) Remove the upper cover. 2) Move the change lever to the rear paper feed position. 3) Place the paper bail bar in the OPEN position. 4) Set the adjusting lever to Position 1. 5) Place the adjust cam in the vertical position. 6) Slide the carriage assembly to the left (line feed motor) side of the platen. 7) Use a feeler gauge to check the printhead gap. The printhead gap must measure: Rev A, B, and C: 0.016 inch, + / - 0.002 inch Rev D: 0.018 inch, + / - 0.002 inch 8) Use a straightened paper clip to press down on the adjusting gear. This separates the gear from the adjusting lever. Keep pressing down on the adjusting gear while performing Step 9. 9) Use a small phillips screwdriver to turn the adjusting screw. Turn the adjusting screw CLOCKWISE to increase the gap. Turn the adjusting screw COUNTER-CLOCKWISE to decrease the gap. The printhead gap must measure: Rev A, B, and C: 0.016 inch, + / - 0.002 inch Rev D: 0.018 inch, + / - 0.002 inch 10) Slide the carriage assembly to the right (platen knob) side of the platen. 11) Use a feeler gauge to check the printhead gap. The printhead gap must measure: Rev A, B, and C: 0.016 inch, + / - 0.002 inch Rev D: 0.018 inch, + / - 0.002 inch 12) If the gap measurements are different between the left and right positions, turn the adjust cam. Turning the adjust cam adjusts the height of the ruler guide. Turn CLOCKWISE to increase the printhead gap. The guide rail is lowered. Turn COUNTER-CLOCKWISE to decrease the gap. The guide rail is raised. 13) Check the printhead gap at the left, right, and center of the platen. 14) If the printhead gap is not the same in all three positions, return to Step 6. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 80 Service Guide ML320/ML321 Chapter 3 Maintenance & Disassembly 3.4 CLEANING 3.4.01 General Information An accumulation of paper dust is the most frequent cause of print quality problems in a dot matrix printer. Small pieces of paper can cause paper jams. A dirty platen will smudge paper. It is important to clean the printer regularly, paying particular attention to the printhead area and paper paths. If the lubrication procedures are not performed properly, the printer will require more frequent cleaning. Excessive lubricant attracts dust and accumulations build up quickly. Keeping the covers in place and performing the cleaning procedures correctly will help ensure the highest quality printer output. 3.4.02 Cleaning Schedule Routine inspection and cleaning should be performed as listed below. Every six months or 300 hours of operation 3.4.03 Cleaning Tools Soft, Lint-free Cloth Cotton Swab All-purpose Cleaner Platen Cleaner Vacuum Cleaner Contact Kleen (P/N 51802301) WARNING: Power OFF the printer before cleaning it. 3.4.04 Areas to be Cleaned Areas To Be Cleaned Disassembly Procedure Tools Description Of Cleaning Paper Feed Paths and Pins N/A Vacuum Cloth All-purpose cleaner Remove any paper particles. Wipe or vacuum all dirt, dust, etc. Ribbon Protector 3.2.03 Cotton swab All-purpose cleaner Remove ink residue Covers 3.2.04 Cloth All-purpose cleaner Clean all covers with the all-purpose cleaner and cloth. Carriage Shaft 3.2.16 Cloth All-purpose cleaner Remove any paper particles. Wipe or vacuum all dirt, dust, etc. Area Around Carriage Shaft 3.2.16 Vacuum Cloth All-purpose cleaner Remove any paper particles. Wipe or vacuum all dirt, dust, etc. Space Rack 3.2.17 Vacuum Cloth Remove any paper particles. Wipe or vacuum all dirt, dust, etc. Paper-End Sensor 3.2.28 Vacuum Cloth Wipe or vacuum any accumulated dust from the sensor. Platen 3.2.29 Cloth Platen Cleaner Wipe the surface of the platen with platen cleaner. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 81 Service Guide ML320/ML321 Chapter 3 Maintenance & Disassembly 3.5 LUBRICATION 3.5.01 General Information If the lubrication procedures are not performed properly, the printer will require more frequent cleaning. Excessive lubricant attracts dust and accumulations build up quickly. An accumulation of paper dust is the most frequent cause of print quality problems in a dot matrix printer. 3.5.02 Lubrication Schedule Routine inspection and lubrication should be performed as listed below. Every six months or 300 hours of operation or When a part on the lubrication schedule is replaced 3.5.03 Lubrication Types Grease (Dow Corning BR2 or equivalent) Machine Oil (10 - 30 weight) 3.5.04 Lubrication Amounts Do NOT over-lubricate the printer. Operational problems are caused by excess lubricant. The excess lubricant causes dust to accumulate. These accumulations can jam gears or cause print problems. The Lubrication Chart will direct you to use the following amounts of lubricant. Medium Oil: three to four drops Grease: thin coating (approximately 0.15 inch) Small Oil: one drop Grease: extremely thin coating (approximately 0.008 inch) 3.5.05 Lubrication Table Lubrication Point Disassembly Procedure Lubricant Amount Notes Ribbon Drive Assembly (Visible bearings of gears) 3.2.14 Machine Oil Small Do NOT lubricate the teeth of the gears. Do NOT disassemble the case. Space Motor Assembly. Contact between the space motor assembly gear and the space rack. 3.2.15 Machine Oil Small Turn the assembly over to access the point. Do not over-lubricate. Do NOT place lubricant directly on the space rack. Carriage Shaft 3.2.16 Machine Oil Small Place a small amount on the surface of the carriage shaft. Wipe with a soft, lint-free cloth. Platen Assembly Contact point between the bias gear and the platen gear. 3.2.19 Machine Oil Small Idle Gear Bearing 3.2.22 Grease Medium Change Lever Bearing and pivot point 3.2.22 Grease Medium Pressure Spring Pivot point of the release cam. Holders on the pressure spring. Bearing of the front release arm. 3.2.22 Grease Medium Tractor Gear Bearing 3.2.26 Grease Medium Lower Tractor Feed Shaft Contact points with main chassis 3.2.26 Grease Medium 3.5.06 Areas Not Lubricated WARNING : Do NOT allow lubricant to contact the following areas. Poor print quality will result. Ribbon Cartridge Printhead Platen Surface (Rubber Face) Pressure Roller (Rubber Face) Tractor Pins Space Motor Board Electrical Contacts and Connections Space Rack Carriage Drive Belt Head Cable Microswitches Pressure Rollers (on Bail Bar) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 82 Service Guide ML320/ML321 Chapter 4 Failure & Repair Analysis 4.1.01 Introduction This section is used to isolate problems to the assembly level. Application problems and detection of faulty components on the printed circuit boards are not addressed. When troubleshooting a defective unit, refer first to Section 4.4 of this Service Handbook. This section contains tips on preventing problems as well as a list of common problems. Next, refer to Section 4.6. Repair Analysis Procedures (RAPs) will ask you questions or require you to make observations. The answers to these questions and the results of your observations determine your next course of action. Use the RAP Index to identify which RAP should be used to resolve the problem with the machine. If you encounter a situation that is not addressed by the documentation in this kit, please report the problem to Okidata. Send your report to the Okidata Technical Training Group. Refer to the Service Center Reference Guide for information on contacting Okidata. The following information is provided to detect and analyze failures. Okilink II, Faxable Facts, Technical Service Bulletins Troubleshooting Tips / Common Problems Fault Alarms Repair Analysis Procedures Hexadecimal Dump Resistance / Service Checks Tests Menu Operation Top of Form Paper Park Serial Number Identification & (A-D) Revision Levels A Rev A units are original production units. An interconnect module connects the power supply board to the main control board. B Rev B units are retrofitted to include a modified interconnect module, which prevents corrosion. C Rev C units have a cable harness connection between the power supply board and the main control board. The cable harness replaces the interconnect module. D Rev D units have no power supply board. The circuitry for the power supply board has been incorporated on the main control board. Please Note the following: The Rev C main control board (LXMC) and power supply board (SUII) are downward compatible with Rev A and B units. The Rev A and Rev B main control board (LXMC) and power supply board (PAII) cannot be used in Rev C units. Rev D units do NOT use Rev A, Rev B, or Rev C main control boards, transformers, operator panels, upper covers, and lower covers. Rev D units have a unique main control board (LXMR), no power supply board, a 50 volt transformer, and a unique operator panel (LXON). NOTE: Please refer to the parts lists (Appendix B) for parts differentiation. Please be sure of the parts you need before ordering to avoid confusion and incorrect parts orders. Printer Serial Number Identification There are four serial number revision levels for the Microline 320 and 321 printers. Hardware differences exist between levels. To identify the revision level of a printer, record the serial number from the back of the printer. Refer to the following to decode the serial number. Example Printer Serial Number: 401D0154693 Date Code 401 (4 = year. 01 = month) Revision D Serial Number 0154693 Item Okidata P/N Purpose / Function of Item A B C D LXMC Board 55041411 Main Control Board Yes Ye s No No LXMC3 Board 55041412 Main Control Board Yes Ye s Ye s No LXMR 55075111 Main Control Board (with SSD) No No No Ye s Power Supply Board Item Okidata P/N Purpose / Function of Item A B C D PAII-2 Board 55039902 Power Supply Board Yes Ye s No No SUII-2 Board 55047402 Power Supply Board Yes Ye s Ye s No N/A N/A Power supply function included on the Main Control Board No No No Ye s Operator Panel Assembly Item Okidata P/N Purpose / Function of Item A B C D LXSP-2 55038602 Operator Panel Board Yes Ye s Ye s No LXON 55075011 Operator Panel Board (with SSD) No No No Ye s N/A 50069603 Operator Panel Bezel Yes Ye s Ye s No N/A 50107426 Operator Panel Bezel (with SSD) No No No Ye s Transformer Item Okidata P/N Purpose / Function of Item A B C D 120 Volt XFRMR 56407503 Transformer - Microline 320 Yes Ye s Ye s No 120 Volt XFRMR 56407502 Transformer - Microline 321 Yes Ye s Ye s No 120 Volt XFRMR 56413201 Transformer - Microline 320 (with SSD) No No No Ye s 120 Volt XFRMR 56413202 Transformer - Microline 321 (with SSD) No No No Ye s Interconnect Module Item Okidata P/N Purpose / Function of Item A B C D Interco nnect Module 55328301 Connects power supply board to main board Yes Ye s No No Cable Item Okidata P/N Purpose / Function of Item A B C D Cable 56616802 Connects power supply board to main board No No Ye s No Cable Guide Item Okidata P/N Purpose / Function of Item A B C D Cable Guide 51003801 Holds cable in place No No Ye s Ye s Item Okidata P/N Purpose / Function of Item A B C D Cover 53488302 Middle Cover - Microline 320 Yes Ye s Ye s No Cover 53488402 Middle Cover - Microline 321 Yes Ye s Ye s No Cover 53070701 Middle Cover - Microline 320 (with SSD) No No No Ye s Cover 53070801 Middle Cover - Microline 321 (with SSD) No No No Ye s Covers Chassis Item Okidata P/N Purpose / Function of Item A B C D Chassis 50061101 Middle Cover - Microline 320 Yes Ye s Ye s No Chassis 50061201 Middle Cover - Microline 321 Yes Ye s Ye s No Chassis 50104501 Middle Cover - Microline 320 (with SSD) No No No Ye s Chassis 50104601 Middle Cover - Microline 321 (with SSD) No No No Ye s Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 83 Service Guide ML320/ML321 Chapter 4 Failure & Repair Analysis 4.4 TROUBLESHOOTING TIPS 4.4.01 Preliminary Checks Is the product being operated under the proper ambient conditions? Does the paper being used meet the specifications for this product? Has the ribbon been replaced as recommended? Has the ribbon been installed properly? Is an Okidata ribbon being used? Is the printhead gap correctly set? Check the contacts between the power interconnect module, the control board, and the power supply board (Rev A and B units ONLY). Clean the contacts if dirty. If contacts are bent or broken, replace the module. Proper inspection and cleaning of the power interconnect module contacts can eliminate a false diagnosis of a failed control board or power supply board. Check the contacts and connections of the control board. If good contact is not made at all connections and ground points, false diagnosis will occur. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 84 Service Guide ML320/ML321 Chapter 4 Failure & Repair Analysis 4.4.02 Common Problems Nothing happens when the printer is powered ON. Make sure the printer is plugged in. Check the power cord connection to the printer and the outlet. If a power strip is being used, make sure the strip is powered ON. The ALARM lamp is lit. The printer may be out of paper or the paper may have jammed. The SEL lamp will not light. After loading paper, press the SEL switch. If the ALARM lamp does not go out after paper is loaded, refer to Section 4.4 ( Service Handbook. ) of this The printer does not print when the computer sends it data. The printer may be deselected. Make sure that the SEL lamp is lit. If it is not, press the SEL switch. The paper keeps jamming. Verify that the top of form is set so that the paper is held in place by the bail bar. If the top edge of the page is below the bail, it will catch on the bail as it advances. Do not use the FORM FEED switch to load paper into the printer. If the paper does jam, power OFF the printer. Carefully back the paper out of the paper path by using the platen knob. Remove any shreds of paper from the paper path. The printer suddenly changes to unidirectional printing. It then stops printing completely. The MENU light is flashing. This indicates a Printhead Overheat Condition. When the printer prints for a long period of time, heat will build up in the printhead. When the printhead temperature reaches 100 degrees Celsius, the printer will print unidirectionally. If the temperature reaches 110 degrees Celsius, printing will stop until the printhead cools. Printing will resume after the printhead cools. Output is missing dots. Check the headgap setting. Move the head gap lever to a lower setting. - Setting 1 is for one or two part forms. - Setting 2 is for three or four part forms. - Setting 3 is for envelopes and extra-thick paper. Perform the Printhead Gap Adjustment. Refer to Section 3.3 ( details. Refer to RAP 03 ( ) of this Service Handbook for ). Files do not print the way the printer menu and front panel are set. Before sending a file to a printer, many word processors send an initialization string. This string contains codes that reset the printer to a default set of features. Otherwise, the printer might print using features set for a previous job. The codes will override panel or menu settings. Check the word processor's manual to see if the initialization string can be modified. If so, remove any codes that interfere with the printer's settings. The PRINT QUALITY, CHARACTER PITCH, and MODE switches do not work. The Operator Panel Functions Item in the Printer Menu can be set to enable (FULL OPERATION) or disable (LIMITED OPERATION) these features. If the printer is part of a customized system or if it is used by different operators, a system manager may be using this feature to maintain proper print settings. To activate these switches, power OFF the printer. Press and hold the MODE switch while powering ON the printer. Follow the normal menu procedures to set the Operator Panel Functions Item to FULL OPERATION. Static electricity causes the paper to stick. In cold, dry weather, static charges can build up on continuous-form paper. This can make the paper cling to the paper separator. If this problem occurs during high-volume printing jobs, try moving the single sheet paper guides on the separator together so that the paper rests on the guides rather than on the separator itself. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 85 Service Guide ML320/ML321 Chapter 4 Failure & Repair Analysis 4.5 FAULT ALARMS 4.5.01 General Information The operator panel is used to display printer modes and error conditions. The table below shows the operator panel display and the mode or condition it matches. Printer Modes - Rev A, B, and C Alar m Lamp Statu s SELEC T Lamp Status MENU Lamp Status Printer Mode Status Description OFF ON N/A Normal Operation On-Line The printer is ready to receive data and to print. OFF ON N/A Normal Operation Hex Dump The printer is in Hex Dump Mode. Refer to Section 4.7 ( ) OFF OFF N/A Normal Operation Off-Line The printer will NOT receive data or print. OFF ON Normal Operation Menu Mode The operator may view or change the menu settings. ON OFF N/A Operator Alarm Paper End Printer is out of paper. ON OFF N/A Operator Alarm Paper Jam SASF paper jam ON OFF N/A Operator Alarm CSF Paper Jam Paper jam or paper end with CSF installed. OFF BLINK N/A Operator Alarm Print Suppress The printer has received a PRINT SUPPRESS code from the computer. Blink Off N/A Fault Alarm Printer Modes - Rev D ALAR M Lamp Status SELECT Lamp Status MENU Lamp Status Printer Mode Status Description OFF ON N/A Normal Operation On-Line The printer is ready to receive data and to print. OFF ON N/A Normal Operation Hex Dump The printer is in Hex Dump Mode. Refer to Section 4.7( ) OFF OFF N/A Normal Operation Off-Line The printer will NOT receive data or print. OFF ON Normal Operation Menu Mode The operator may view or change the menu settings. ON OFF N/A Operator Alarm Paper End Printer is out of paper. ON OFF N/A Operator Alarm Paper Jam SASF paper jam ON OFF N/A Operator Alarm CSF Paper Jam Paper jam or paper end with CSF installed. OFF BLINK N/A Operator Alarm Print Suppress The printer has received a PRINT SUPPRESS code from the computer. BLINK OFF N/A Fault Alarm Refer to the Fault Alarm Conditions Table - Rev D + Fault Alarm Conditions - Rev A, B, and C ALARM Lamp Status Blinking Blinking Select Lamp Statu s 10 12 O N O N 17 20 PRO P Error Condition Action Internal RAM Error Replace the control board Program ROM Error Replace the control board Blinking O N Blinking O N Blinking ON External RAM Error Replace the control board Spacing<R>Error Go to RAP 02 ( Serial Interface Error Replace the Serial Interface Board ) Fault Alarm Conditions - Rev D MEN U Lamp Statu s ALARM Lamp Status Curre nt<R> Mode ON Blinki ng SELEC TLamp Status ON Blinking Blinking Blinking Blinking Blinking Blinking 10 12 17 20 PR OP UT L Error Conditio n Action Curre nt CPI " " " " " " " " " " Paper Out Add paper Curre nt CPI " " " " " " " " " " Printhead Temp Normal Internal RAM Error Replace the control board Program ROM Error Replace the ROM.<R>R eplace the control board External RAM Error Replace the control board Spacing Error Go to RAP 02 ( Serial Interface Error Replace the Serial Interface Board EEPROM error Replace the EEPROM ON ON ON ON ON ON CAUTION: Check the contacts between the power interconnect module, the control board, and the power supply board (Rev A and B units ONLY). Clean the contacts with if dirty. If contacts are bent or broken, replace the module. Proper inspection and cleaning of the power interconnect module contacts can eliminate a false diagnosis of a failed control ) board or power supply board. Check the contacts and connections of the control board. If good contact is not made at all connections and ground points, false diagnosis will occur. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 86 Service Guide ML320/ML321 Chapter 4 Failure & Repair Analysis 4.6 REPAIR ANALYSIS PROCEDURES 4.6.01 Using the RAPs When using the Repair Analysis Procedures, follow these steps. Use the RAP INDEX to find the RAP associated with the printer's problem. Go to the appropriate RAP. All of the RAPs will begin with a START Statement, followed by questions or another type of statement. If the RAPs do not lead you to the cause of a problem, please report this to Okidata. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 87 Service Guide ML320/ML321 Chapter 4 Failure & Repair Analysis 4.6.02 RAP Index RAP # Description -- Troubleshooting Cautions............................................... ( 01A Operator Panel Lamps Do Not Light (Rev A, B, and C).......( 01B Operator Panel Lamps Do Not Light (Rev D).................... ( ) 02 A Abnormal Spacing - Rev A, B, and C............................... ( ) 02 B Abnormal Spacing - Rev D ............................................ ( ) 03 Wrong or Missing Characters / Dots on Output................ ( ) 04 Line Feed Problems.......................................................( 05 Malfunction of Operator Panel Switch(es).........................( ) 06 Parallel Interface Does Not Receive Data.........................( ) 07 Serial Interface Does Not Receive Data...........................( ) ) ) ) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 88 Service Guide ML320/ML321 Chapter 4 Failure & Repair Analysis 4.6.03 Troubleshooting Cautions Power Interconnect Module Check the contacts between the power interconnect module, the control board, and the power supply board (Rev A and B units ONLY). Clean the contacts if dirty. If contacts are bent or broken, replace the module. Proper inspection and cleaning of the power interconnect module contacts can eliminate a false diagnosis of a failed control board or power supply board. Control Board Check the contacts and connections of the control board. If good contact is not made at all connections and ground points, false diagnosis will occur. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 89 Service Guide ML320/ML321 Chapter 4 Failure & Repair Analysis RAP 01A:Operator Panel Lamps Do Not Light - Rev A, B, and C START Are the AC cables connected correctly? NO Connect the AC cables correctly. Is the problem resolved? YES YES End of procedure. NO Go to A Go to A A Check the AC fuse on the primary side of the filter assembly. Is it open? YES Replace the fuse Is the problem resolved? NO YES End of procedure. NO Go to B Go to B B Verify that the fuse holder is making proper contact with the fuse. Remove the fuse from the holder. Gently squeeze both sides of the holder slightly towards each other. Reinsert the fuse. Is the problem resolved? YES End of procedure. NO Are + 5 vdc and + 40 vdc supplied to the control board? + 5 vdc Take the voltage reading between Pin 5 and Pin 9 of CN2 on the power supply board. + 38 vdc Take the voltage reading between Pin 1 and Pin 5 of CN2 on the power supply board. Meter should read + 40 vdc. YES Replace the control board. NO YES End of procedure. NO Go to C Go to C C Check the fuse on the power supply board. Is it open? YES Replace the fuse. Is the problem resolved? NO YES End of procedure. NO Go to D Go to D D Are the control board contacts and the power supply board contacts properly made? NO Properly make the contacts. Is the problem resolved? YES YES End of procedure. NO Go to E Go to E E Replace the connector between the power supply board and the control board. Is the problem resolved? YES End of procedure. NO Replace the power supply board. Is the problem resolved? YES End of procedure. NO Contact Technical Support. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 90 Service Guide ML320/ML321 Chapter 4 Failure & Repair Analysis RAP 01B:Operator Panel Lamps Do Not Light - Rev D START Are the AC cables connected correctly? NO Connect the AC cables correctly. Is the problem resolved? YES YES End of procedure. NO Go to A Go to A A Check the AC fuse on the primary side of the filter assembly. Is it open? YES Replace the fuse Is the problem resolved? NO YES End of procedure. NO Go to B Go to B B Verify that the fuse holder is making proper contact with the fuse. Remove the fuse from the holder. Gently squeeze both sides of the holder slightly towards each other. Reinsert the fuse. Is the problem resolved? YES End of procedure. NO Are + 5 vdc and + 50 vdc supplied to the control board? + 5 vdc Take the voltage reading between Pin 16 and Pin 34 of the IC4 (ROM) on the control board. + 50 vdc Take the voltage reading between both leads of C33 on the control board. Meter should read + 50 vdc. YES Replace the control board. Is the problem resolved? NO YES End of procedure. NO Go to C Go to C C Check Fuse F2 on the control board. Is it open? YES Replace the fuse. Is the problem resolved? NO YES End of procedure. NO Go to D Go to D D Is the power cable correctly connected to CN4 of the control board? NO Correctly connect the cable. Is the problem resolved? YES YES End of procedure. NO Go to the next step listed below. Replace the transformer. Is the problem resolved? YES End of procedure. NO Contact Technical Support. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 91 Service Guide ML320/ML321 Chapter 4 Failure & Repair Analysis RAP 02A:Abnormal Spacing - Rev A, B, and C START Check the movement (Steps A and B) of the carriage assembly. A Does the assembly vibrate back and forth in the same location or does it move sharply to the left or right end of the carriage shaft? YES Replace the control board. Is the problem resolved? NO YES End of procedure. NO Go to the next step listed below. Clean the contacts between the carriage cable and the space motor contacts. Is the problem resolved? YES End of procedure. NO Go to B. B Is the carriage assembly jammed? YES Clean the teeth of the space motor and the space rack. Is the problem resolved? NO YES End of procedure. NO Go to C Go to C C Are + 5 vdc and + 40 vdc being supplied to the control board? + 5 vdc Take the voltage reading between Pin 5 and Pin 9 of CN2 on the power supply board. + 40 vdc Take the voltage reading between Pin 1 and Pin 5 of CN2 on the power supply board. YES NO Replace the control board. YES End of procedure. NO Go to D Go to D D Are the power supply board and the control board connected properly? YES Replace the power supply board. Is the problem resolved? NO YES End of procedure. NO Go to the next step listed below. Reseat the power supply board, the control board, and the connection between the two boards. Is the problem resolved? YES End of procedure. NO Go to E. E Is the carriage cable properly inserted into CN2 of the control board? NO Properly insert the cable. Is the problem resolved? YES YES End of procedure. NO Go to the next step listed below. Replace the control board. Is the problem resolved? YES End of procedure. NO Replace the space motor. Is the problem resolved? YES End of procedure. NO Contact Technical Support. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 92 Service Guide ML320/ML321 Chapter 4 Failure & Repair Analysis RAP 02B:Abnormal Spacing - Rev D START Check the movement (Steps A and B) of the carriage assembly. A Does the assembly vibrate back and forth in the same location or does it move sharply to the left or right end of the carriage shaft? YES Replace the control board. Is the problem resolved? NO YES End of procedure. NO Go to the next step listed below. Clean the contacts between the carriage cable and the space motor contacts. Is the problem resolved? YES End of procedure. NO Go to B. B Is the carriage assembly jammed? YES Clean the teeth of the space motor and the space rack. Make sure that the space rack is correctly installed. Is the problem resolved? NO YES End of procedure. NO Go to C Go to C C Are + 5 vdc and + 50 vdc supplied to the control board? + 5 vdc Take the voltage reading between Pin 16 and Pin 34 of the IC4 (ROM) on the control board. + 50 vdc Take the voltage reading between both leads of C33 on the control board. Meter should read + 50 vdc. YES Go to D NO Is the power cable correctly connected to CN4 of the control board? YES Replace the transformer. Is the problem resolved? NO YES End of procedure. NO Go to D. Correctly connect the cable. Is the problem resolved? YES End of procedure. NO Go to D. D Is the carriage cable properly inserted into CN2 of the control board? NO Properly insert the cable. Is the problem resolved? YES YES End of procedure. NO Go to the next step listed below. Replace the control board. Is the problem resolved? YES End of procedure. NO Replace the space motor. Is the problem resolved? YES End of procedure. NO Contact Technical Support. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 93 Service Guide ML320/ML321 Chapter 4 Failure & Repair Analysis RAP 03:Wrong or Missing Characters / Dots on Output START Is the head cable correctly inserted into CN2 of the control board? NO Correctly insert the cable. Is the problem resolved? YES YES End of procedure. NO Go to the next step listed below. Replace the printhead. Is the problem resolved? YES End of procedure. NO Replace the control board. Is the problem resolved? YES End of procedure. NO Go to A. A Are the contacts between the space motor and the carriage cable properly made? YES Replace the space motor. Is the problem resolved? NO YES End of procedure. NO Go to the next step listed below. Reseat the carriage cable and the space motor assembly. Is the problem resolved? YES End of procedure. NO Contact Technical Support. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 94 Service Guide ML320/ML321 Chapter 4 Failure & Repair Analysis RAP 04:Line Feed Problems NOTE: Before performing this RAP, check the following. 1. Is the head gap correctly set for the type of paper being used? 2. Remove the printhead. Examine the pins. Do they appear damaged? If so, replace the printhead. START Manually rotate the platen knob. Does it rotate smoothly? YES Go to A. NO Set the release lever to OPEN. Manually rotate the platen knob. Does it rotate smoothly? NO Go to A. YES Check the following in the order given below. Check the operation of the platen knob before moving between steps. 1. 2. 3. 4. 5. Check the paper feed path setting. Clean the platen gear, idle gear, and drive gear. Verify that the platen gear, idle gear, and drive gear are correctly meshing. Verify that the left and right push tractor assemblies are correctly installed. Verify that the left and right push tractor assemblies are correctly operating. Replace if necessary. Is the problem resolved? YES End of procedure. NO Go to A. A Are the connection plate and the line feed motor making correct contact? YES Is the connection plate making correct contact with the control board? YES Replace the control board. Is the problem resolved? YES End of procedure. NO Replace the line feed motor. Is the problem resolved? NO YES End of procedure. NO Contact Technical Support. Replace the line feed motor. Is the problem resolved? NO YES End of procedure. NO Contact Technical Support. Correct the contact. Is the problem resolved? YES End of procedure. NO Contact Technical Support. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 95 Service Guide ML320/ML321 Chapter 4 Failure & Repair Analysis RAP 05:Malfunction of Operator Panel Switch(es) START Is the operator panel board correctly connected to CN1 of the control board? YES Replace the operator panel assembly. Is the problem resolved? YES End of procedure. NO Replace the control board. Is the problem resolved? NO YES End of procedure. NO Contact Technical Support. Correctly make the connection. Is the problem resolved? YES End of procedure. NO Replace the control board. Is the problem resolved? YES End of procedure. NO Contact Technical Support. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 96 Service Guide ML320/ML321 Chapter 4 Failure & Repair Analysis RAP 06:Parallel Interface Does Not Receive Data START Is the SELECT lamp lit? NO Press the SELECT button to place the printer in Select Mode. The SELECT lamp will be lit when the printer is in Select Mode. Is the problem resolved? YES YES End of procedure. NO Go to the next step listed below. Check the interface cable. Is it correctly connected? YES Replace the cable with a cable known to work. Is the problem resolved? YES End of procedure. NO Replace the control board. Is the problem resolved? NO YES End of procedure. NO Call Technical Support. Correctly connect the cable. Is the problem resolved? YES End of procedure. NO Replace the control board. Is the problem resolved? YES End of procedure. NO Call Technical Support. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 97 Service Guide ML320/ML321 Chapter 4 Failure & Repair Analysis RAP 07:Serial Interface Does Not Receive Data NOTE: Before performing the procedures of this RAP, make sure that the correct protocols are selected. Print the Menu to check protocol settings. For information on printing the Menu, of this Service Handbook. refer to Section 4.10 START Is the serial interface cable correctly connected to both the serial interface board and the host computer? NO Correctly connect the cable. Is the problem resolved? YES YES End of procedure. NO Go to the next step listed below. Replace the serial interface cable with a cable proven to work. Is the problem resolved? YES Replace the cable. NO Perform the Serial Loopback Test. Refer to Section 4.9 of this Service Handbook. Do the memory buffer and interface tests pass? NO Replace the serial interface board. Is the problem resolved? YES YES End of procedure. NO Go to the next step listed below. Check the connection between the serial interface board and the control board. Is the serial interface board properly inserted into CN3 of the control board? YES End of procedure. NO Replace the control board. Is the problem resolved? YES End of procedure. NO Contact Technical Support. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 98 Service Guide ML320/ML321 Chapter 4 Failure & Repair Analysis 4.7 HEXADECIMAL DUMP 4.7.01 General Information Hexadecimal dump mode allows you to check the data sent from the computer to the printer. All data sent to the printer, including test and printer commands, will print in both hexadecimal and ASCII format. In the ASCII format, all non-printable codes will be represented by a period. 4.7.02 Procedure To place the printer in hexadecimal dump mode, follow this procedure. 1) Power OFF the printer. 2) Press and hold SEL and FORM FEED while powering ON the printer. 3) The printer will remain in hexadecimal dump mode until it is powered OFF. 4.7.03 Sample Here is a line of BASIC code. LPRINT CHR$(27) ;"0";CHR$(30) ;"This is an example of a hexadecimal dump." In hexadecimal dump mode, the BASIC code line would print as follows. 1B 30 1E 54 68 69 73 20 69 73 20 61 6E 20 65 78 .0. 61 6D 70 6C 65 20 6F 66 20 61 20 68 65 78 61 64 65 63 69 6D 61 6C 20 64 75 6D 70 2E 0D 0A This is an example of a hexadecimal dump... Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 99 Service Guide ML320/ML321 Chapter 4 Failure & Repair Analysis 4.8 RESISTANCE / SERVICE CHECKS 4.8.01 Index to Charts The following resistance charts are included in this section. Interconnect Diagram Rev A and B ................ ( Rev C ......................... ( Rev D ......................... ( ) ) ) Printhead Rev A, B, C, and D ....... ( ) Space Motor Rev A, B, C, and D ....... ( ) Line Feed Motor Rev A, B, C, and D ....... ( ) Operator Panel Board Rev A, B and C ............ ( Rev D ......................... ( ) ) Control Board Rev A, B, C, D ........... ) ( Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 100 Service Guide ML320/ML321 Chapter 4 Failure & Repair Analysis 4.8.02 Interconnect Diagrams (Rev A & B) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 101 Service Guide ML320/ML321 Chapter 4 Failure & Repair Analysis Interconnect Diagrams (Rev C) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 102 Service Guide ML320/ML321 Chapter 4 Failure & Repair Analysis Interconnect Diagrams (Rev D) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 103 Service Guide ML320/ML321 Chapter 4 Failure & Repair Analysis 4.8.03 Printhead Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 104 Service Guide ML320/ML321 Chapter 4 Failure & Repair Analysis 4.8.04 Space Motor Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 105 Service Guide ML320/ML321 Chapter 4 Failure & Repair Analysis 4.8.05 Line Feed Motor Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 106 Service Guide ML320/ML321 Chapter 4 Failure & Repair Analysis 4.8.06 Operator Panel Board (Rev A, B, & C) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 107 Service Guide ML320/ML321 Chapter 4 Failure & Repair Analysis Operator Panel Board (Rev D) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 108 Service Guide ML320/ML321 Chapter 4 Failure & Repair Analysis 4.8.07 Control Board (Rev A - D) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 109 Service Guide ML320/ML321 Chapter 4 Failure & Repair Analysis 4.9 PRINTER TESTS 4.9.01 General Information There are three tests which can be run for the unit. - Rolling ASCII Print Test ( - Font Sample Test ( - Serial Interface Loopback Test ( ) ) ) The Rolling ASCII Print and Font Sample Tests are used to determine if the printer is operating properly. The Serial Interface Loopback Test is used to test proper operation of the Serial Interface Board. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 110 Service Guide ML320/ML321 Chapter 4 Failure & Repair Analysis 4.9.02 Rolling ASCII Print Test General Information The Rolling ASCII Print Test produces a continuous printout of all 96 ASCII characters in a rolling pattern. The type style set in the printer menu will be utilized. Use the Rolling ASCII Test to check the following. Print Quality Across the entire length of a line Down the entire page Line Spacing Character Formation At the top of the printout, you will see the Printer Model, Emulation, Country Code, and Firmware Revision Level. CAUTION: If 13.6 inch Paper Width is selected in the menu, and you run this test with 8.5 inch wide paper loaded, the test will print on the platen. This may damage the platen, ribbon, and printhead. Set the paper width to 8.5 inches before running this test. Procedure Verify that the printer is loaded with paper and that the paper is the correct width. Power OFF the printer. Press and hold the TOF/QUIET switch while powering ON the printer. If the printer is powered on and the Rolling ASCII Test does not start, you may have released the PARK/QUIET switch too soon. To stop the Rolling ASCII Test, press the SELECT switch or power OFF the printer. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 111 Service Guide ML320/ML321 Chapter 4 Failure & Repair Analysis 4.9.03 Font Sample Test General Information This test will print samples of these fonts. LQ - ROMAN 10 cpi LQ - SWISS 10 cpi LQ - COURIER 10 cpi,12 cpi, 15 cpi, 17.1 cpi, 20 cpi LQ - ORATOR 10 cpi LQ - 12 cpi UTILITY - 10 cpi, 12 cpi, 15 cpi HSD - 15 cpi LQ - SWISS Double Width / Height LQ - SWISS Proportional LQ - ROMAN Proportional LQ - ORATOR 10 cpi, 12 cpi LQ - COURIER Proportional At the top of the printout, you will see the Printer Model, Emulation, Country Code, Interface, and Firmware Revision Level. CAUTION: If 13.6 inch Paper Width is selected in the menu, and you run this test with 8.5 inch wide paper loaded, the test will print on the platen. This may damage the platen, ribbon, and printhead. Set the paper width to 8.5 inches before running this test. Procedure Verify that the printer is loaded with paper. Power OFF the printer. Press and hold the LINE FEED switch while powering ON the printer. If the font sample test does not print after you power ON the printer, you may have released the LINE FEED switch too soon. This is a one page test. The printer will stop after printing the page. If you want to stop the test before the page is complete, press the SELECT switch or power OFF the printer. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 112 Service Guide ML320/ML321 Chapter 4 Failure & Repair Analysis 4.9.04 Serial Interface Loopback Test NOTE: Attach a serial loopback test connector to the printer's serial port to run this test. General Information The Serial Interface Loopback Test checks the operation of the serial interface board. Procedure Verify that the ribbon and paper are installed. Power ON the printer. Press MODE. The SEL light will go out and the MENU lamp will light. When the MENU lamp is lit, the functions printed BELOW the operator panel switches are activated. Press GROUP until you access the desired group (Serial Interface). Each time you press GROUP, the printer will print the current group. Press ITEM until you access the desired item (Diagnostic Test). Press SET until you access the desired setting (YES). Press MODE to record the changes and return to Print Mode. The MENU lamp will go out and the SEL lamp will light. Power OFF the printer. Attach the loopback test connector to the printer's serial port. Verify that continuous feed paper is installed. Power ON the printer. The message LOOP TEST will print. The test checks the memory function of the memory buffer. GOOD will print if the memory check passes. BAD will print if the memory check fails. One of the following messages will print next. I/F Good If the message I/F Good prints, no problems were found. I/F BAD If the message I/F BAD prints, a problem was found. Hexadecimal characters 20 through 7F are transmitted through the transmit data (TD) line. The receive data (RD) line receives the characters. The message buffer stores the characters. The data prints. The test runs until the SELECT switch is pressed or the printer is powered OFF. To restore the printer to normal operation, power OFF the printer. Press and hold the MODE switch while powering ON the printer. The printer will be in Menu Mode. Press GROUP until you access the desired group (Serial Interface). Each time you press GROUP, the printer will print the current group. Press ITEM until you access the desired item (Diagnostic Test). Press SET until you access the desired setting (NO). Press MODE to record the changes and return to Print Mode. The MENU lamp will go out and the SEL lamp will light. Serial Loopback Plug Diagram Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 113 Service Guide ML320/ML321 Chapter 4 Failure & Repair Analysis 4.10 MENU OPERATION 4.10.01 General Information The end user can customize printer features by changing menu settings. These settings are automatically activated when the printer is powered ON. Selections made in Menu Mode are stored in the printer's permanent memory. They will stay in effect, even when the printer is powered OFF. However, they can be changed through software commands, the front panel, and by resetting the menu. Changes made by software commands or the front panel are canceled when the printer is powered OFF. Refer to Chapter 4 of the Printer Handbook information regarding the menu. 4.10.02 Limited Operation In the Printer Menu, the sixth item in the General Control Group is Operator Panel functions. The settings for this item are Full Operation and Limited Operation. A system manager may use this feature to maintain proper print settings if the printer is part of a customized system or if it is used by different operators. When the Printer Menu is set to Limited Operation, the PRINT QUALITY, CHARACTER PITCH, and MODE switches of the operator panel do not work. To change from LIMITED OPERATION to FULL OPERATION, follow this procedure. Verify that the ribbon and paper are installed. Power OFF the printer. Press and hold MODE while powering ON the printer. Follow the normal menu procedures to set the Operator Panel Functions Item to FULL OPERATION. 4.10.03 Printing the Menu Verify that the ribbon and paper are installed. Power ON the printer. Press MODE. The SEL light will go out and the MENU lamp will light. Press PRINT. The menu will print. 4.10.04 Modifying the Menu Verify that the ribbon and paper are installed. Power ON the printer. Press MODE. The SEL light will go out and the MENU lamp will light. When the MENU lamp is lit, the functions printed BELOW the operator panel switches are activated. Press GROUP. The first line of the menu will print. FONT Print Mode Utility (GROUP) (ITEM) (Current SETting) Press GROUP until you reach the desired group. Press ITEM until you access the desired item of a group. Press SET until you access the desired setting for an item. Press MODE to record the changes and return to Print Mode. The MENU lamp will go out and the SEL lamp will light. 4.10.05 Resetting to Factory Defaults CAUTION: Always print the menu before resetting to factory defaults. All customized information will be lost once the menu has been reset. Menu Power OFF the printer. Press and hold the MODE and SELECT switches while powering ON the printer. Menu and Top of Form Power OFF the printer. Press and hold the PARK and TOF/QUIET switches while powering ON the printer. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 114 Service Guide ML320/ML321 Chapter 4 Failure & Repair Analysis 4.11 TOP OF FORM 4.11.01 General Information Top of Form sets the print start position for the printer. It is adjustable in increments of 1/144 of an inch. The amount of adjustment is limited to avoid paper jams. 4.11.02 Procedure Permanent (Continuous Feed / Single Sheet) Verify that the ribbon and paper are installed. Power ON the printer. Press SEL until the SEL lamp goes out. The printer is deselected. Press and hold TOF/Quiet. While doing this, press either of the switches listed below. FORM FEED increases the Top of Form. The paper is advanced. LINE FEED decreases the Top of Form. The paper is retracted. The lower red line on the ribbon protector shows the baseline of the current printing position. Use this when positioning the Top of Form. The Top of Form is automatically saved in the printer's static memory. Powering OFF the unit will NOT change the Top of Form. You must reset the Top of Form to change it. NOTE: The bail must hold the paper in place. If the top of the page is set below the bail, the paper will catch on the bail and a paper jam will occur. Temporary (Continuous Feed) Verify that the ribbon and paper are installed. Power ON the printer. Press SEL until the SEL lamp goes out. The printer is deselected. Press either of the switches listed below. Do NOT press TOF/Quiet. FORM FEED increases the Top of Form. The paper is advanced. LINE FEED decreases the Top of Form. The paper is retracted. The lower red line on the ribbon protector shows the baseline of the current printing position. Use this when positioning the Top of Form. Press TOF/Quiet to "save" the Top of Form as the temporary setting. It is saved in the printer's dynamic memory. Powering OFF the unit will erase the temporary Top of Form. NOTE: The bail must hold the paper in place. If the top of the page is set below the bail, the paper will catch on the bail and a paper jam will occur. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 115 Service Guide ML320/ML321 Chapter 4 Failure & Repair Analysis 4.12 PAPER PARK 4.12.01 General Information Paper Park allows single sheet paper to be printed without removing continuous feed paper from the printer. 4.12.02 Procedure Remove any printed pages. Press PARK. The continuous feed paper will retract from the paper path. The ALARM lamp will light and the SEL lamp will go out. Move the paper lever to the Single Sheet Setting. This is towards the back of the printer. Open the access cover. Push the guide wire back into its locked position on the paper separator. Raise the separator to its upright position. Set a sheet of paper on the separator and adjust the guides. The guides should barely touch the edges of the paper. Be sure to position the left edge of the paper even with the reference mark on the separator. Pull the bail lever forward. The paper will advance. Push the bail lever back. Adjust the Top of Form (if necessary). Refer to Section 4.11. Print. To return to continuous feed paper printing, perform the following. Remove any printed pages. Set the paper lever to continuous feed. This is towards the front of the printer. Pull the bail lever forward. The paper will advance. Push the bail lever back. Adjust the Top of Form (if necessary). Refer to Section 4.11. The unit is ready to print. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 116 Service Guide ML320/ML321 Chapter 4 Failure & Repair Analysis 4.13 FORMS TEAR OFF 4.13.01 General Information This feature allows a printed page (rear feed, continuous form) to be torn off without wasting paper or adjusting the printer. Forms Tear Off advances the paper from the initial printing position to the tear off position. The top of the page (perforation) will be even with the tear bar. The tear bar is located under the clear top of the access cover. Paper will remain in the tear off position until the printer receives data. Then, the paper is retracted to the initial print position. When printing stops, the paper will advance to the tear off position. NOTE: If the software package being used "pauses" while sending data to the printer, Forms Tear Off may be activated (if it is enabled through the Menu). The pause must be for two or more seconds. No data is lost. Uneven print registration will occur due to the paper movement. If the problem occurs, deactivate Forms Tear Off through the Menu. Do NOT use Forms Tear Off with labels or multi-part forms. 4.13.02 Procedure Verify that the ribbon and paper are installed. Power ON the printer. Press MODE. The SEL light will go out and the MENU lamp will light. When the MENU lamp is lit, the functions printed BELOW the operator panel switches are activated. Press GROUP. The first line of the menu will print. FONT Print Mode Utility (GROUP) (ITEM) (Current SETting) Press GROUP until you access VERTICAL CONTROL. Press ITEM until you access FORMS TEAR OFF. Press SET until you access 500 ms. Press MODE to record the changes and return to Print Mode. The MENU lamp will go out and the SEL lamp will light. Press SEL until the SEL lamp goes out. The printer is deselected. Press and hold TOF/Quiet. While doing this, press either of the switches listed below. FORM FEED increases the Top of Form. The paper is advanced. LINE FEED decreases the Top of Form. The paper is retracted. The lower red line on the ribbon protector shows the baseline of the current printing position. Use this when positioning the Top of Form. The Top of Form is automatically saved in the printer's static memory. Powering OFF the unit will NOT change the Top of Form. You must reset the Top of Form to change it. Release TOF/Quiet. The paper advances from the initial print position to the tear off position. To check the initial print position, perform the following procedure. Press SEL until the SEL lamp goes out. The printer is deselected. Press and hold TOF/Quiet. The paper will retract to the initial print position. Release TOF/Quiet. The paper will advance to the forms tear off position. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 117 Service Guide ML320/ML321 Chapter A Reference Charts A.1 BOARD DIAGRAMS A.1.01 General Information This section describes the characteristics of the printed circuit boards used in the Microline 320 and Microline 321 printers. The following areas are covered in each section. - Function - Firmware - Fuses - Jumpers - Switches - Sensors - Test Points Where an item is not applicable, the word NONE will be listed. Serial Number Identification & (A-D) Revision Levels A Rev A units are original production units. An interconnect module connects the power supply board to the main control board. B Rev B units are retrofitted to include a modified interconnect module, which prevents corrosion. C Rev C units have a cable harness connection between the power supply board and the main control board. The cable harness replaces the interconnect module. D Rev D units have no power supply board. The circuitry for the power supply board has been incorporated on the main control board. Please Note the following: The Rev C main control board (LXMC) and power supply board (SUII) are downward compatible with Rev A and B units. The Rev A and Rev B main control board (LXMC) and power supply board (PAII) cannot be used in Rev C units. Rev D units do NOT use Rev A, Rev B, or Rev C main control boards, transformers, operator panels, upper covers, and lower covers. Rev D units have a unique main control board (LXMR), no power supply board, a 50 volt transformer, and a unique operator panel (LXON). NOTE: Please refer to the parts lists (Appendix B) for parts differentiation. Please be sure of the parts you need before ordering to avoid confusion and incorrect parts orders. Printer Serial Number Identification There are four serial number revision levels for the Microline 320 and 321 printers. Hardware differences exist between levels. To identify the revision level of a printer, record the serial number from the back of the printer. Refer to the following to decode the serial number. Example Printer Serial Number: 401D0154693 Date Code 401 (4 = year. 01 = month) Revision D Serial Number 0154693 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 118 Service Guide ML320/ML321 Chapter A Reference Charts A.2 INDEX TO CHARTS Rev A and B Description Board Designation - Rev Section Control Board LXMC A and B A.2.01 ( ) Power Supply PAII-2 A and B A.2.04 ( ) A, B, C, and D A.2.06 ( ) Filter Assembly Operator Panel LXSP A, B, and C A.2.07 ( ) RS232-C Serial Interface LXHI A, B, C, and D A.2.09 ( ) Description Board Designation - Rev Section Control Board LXMC-3 C A.2.02 ( ) Power Supply PAII-2 C A.2.05 ( ) A, B, C, and D A.2.06 ( ) A, B, and C A.2.07 ( ) Rev C Filter Assembly Operator Panel LXSP RS232-C Serial Interface LXHI A, B, C, and D A.2.09 ( Description Board Designation - Rev Section Control Board LXMR D A.2.03 ( ) A, B, C, and D A.2.06 ( ) ) Rev D Filter Assembly Operator Panel LXSP D A.2.08 ( ) RS232-C Serial Interface LXHI A, B, C, and D A.2.09 ( ) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 119 Service Guide ML320/ML321 Chapter A Reference Charts A.2.01 Control Board (LXMC) - Rev A and B Function The control board contains the microprocessor and its peripheral circuits. The drive circuits, paper end sensor, and the interface connector are on this board. A 3.25 V lithium battery is on this board. Firmware Q13 Program ROM Q8 and Q9 Dynamic RAM (require a constant refresh signal) Q12 Static RAM (backed up by a 3.25 V lithium battery) Fuses Rev 1 and 2 F1: Thermal Fuse (The fuse is located on Q10.) Rev 3 and up F1: Inline Thermal Fuse Jumpers SP1 SP2 SP3 Side A Enable I-Prime Side B Disable I-Prime Side A Auto Line Feed always enabled Side B Auto Line Feed status determined through Menu setting Side A + 5 vdc is applied to Pin 18 of the parallel interface Sensors Paper End Switches SASF Test Points CN6 + 5 vdc, + 8 vdc, + 38 vdc, 10 vac ALM-P If this line goes high (+ 5 vdc), the fuse on the filter assembly will open. Refer to Section Two of this Service Handbook for more details. MTDV R12 and S1 F1 R88 C12 Pin 3 +8 vdc + 5 vdc +40 vdc + 5 vdc + 40 vdc Notes CN1to operator panel CN2to head cable CN3to serial interface CN4 to optional cut sheet feeder CN5to parallel interface CN6to power supply CN7to line feed motor Diagram - PCB Version Numbers 2 - 7 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 120 Service Guide ML320/ML321 Chapter A Reference Charts A.2.02 Control Board (LXMC-3) - Rev C Function The control board contains the microprocessor and its peripheral circuits. The drive circuits, paper end sensor, and the interface connector are on this board. A 3.25 V lithium battery is on this board. Firmware Q13 Program ROM Q8 and Q9 Dynamic RAM (require a constant refresh signal) Q12 Static RAM (backed by a 3.25 V lithium battery) Fuses F1: Inline Fuse Jumpers SP1 Side A Enable I-Prime SP2 Side A Auto Line Feed always enabled Side B Auto Line Feed status determined through Menu setting Side B + 5 vdc is applied to Pin 18 of the parallel interface SP3 Side B Disable I-Prime Sensors Paper End Switches SASF Test Points CN6 + 5 vdc, + 8 vdc, + 38 vdc, 10 vac ALM-P If this line goes high (+ 5 vdc), the fuse on the filter assembly will open. Refer to Section Two ( ) of this Service Handbook for more details. R5+ 38 vdc SP3 B Side+ 5 vdc MTDV Pin 3 + 8 vdc Notes The LXMC-3 Board has gone through a modification. The older version of the board accepted a 28 pin EPROM at the Q13 socket location. The newer version of the board accepts a 32 pin masked ROM. It will also accept the 28 pin EPROM. No jumper changes are necessary. If a 28 pin EPROM is installed on the 32 pin Q13 socket, the four unused pins will be located at the top. Diagram - PCB Version Number 8 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 121 Service Guide ML320/ML321 Chapter A Reference Charts A.2.03 Control Board (LXMR) - Rev D Function The control board contains the microprocessor and its peripheral circuits. The drive circuits, paper end sensor, and the interface connector are on this board. It also contains the components needed for regulating DC voltage and those needed to convert AC voltage to DC voltage. Firmware NONE Fuses F1 1 amp in-line fuse (protects 40 V line feed) F2: 1 amp AC line fuse (protects transformer) Jumpers NONE Sensors Paper End Switches NONE Test Points NONE Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 122 Service Guide ML320/ML321 Chapter A Reference Charts A.2.04 Power Supply (PAII-2) - Rev A and B Function This board converts and regulates the AC voltage input to DC voltage and supplies the DC voltage to the control board. Firmware NONE Fuses F1 2.0 amp / 250 VAC Jumpers NONE Sensors NONE Switches NONE Test Points CN2: CN2: CN2: Pin 1 + 40 vdc Pin 6 + 5 vdc Pin 10 + 8 vdc Notes CN1 CN2 connection from Transformer connection to Power Interconnect Module Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 123 Service Guide ML320/ML321 Chapter A Reference Charts A.2.05 Power Supply (SUII-2) - Rev C Function This board converts and regulates the AC voltage input to DC voltage and supplies the DC voltage to the control board. Firmware NONE Fuses F1 2.0 amp / 250 VAC Jumpers NONE Sensors NONE Switches NONE Test Points CN2: CN2: CN2: Pin 1 Pin 6 Pin 8 + 40 vdc + 5 vdc + 8 vdc Notes CN1 CN2 connection from Transformer connection to Power Interconnect Module Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 124 Service Guide ML320/ML321 Chapter A Reference Charts A.2.06 Filter Assembly - Rev A, B, C, and D Function This assembly is a protective feature. It also filters out unwanted line noise. Its fuse will open when a fault occurs in the printhead drive circuit, the space motor drive circuit, or any of their peripheral circuits. This prevents component failure. Firmware NONE Fuses F2 (also known as the AC fuse) 1.5 amp (120 V) or 1.0 amp (220 / 240 V) Jumpers NONE Sensors NONE Switches NONE Test Points NONE Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 125 Service Guide ML320/ML321 Chapter A Reference Charts A.2.07 Operator Panel (LXSP) - Rev A, B, and C Function The operator panel is the interface between the operator and the printer. Firmware NONE Fuses NONE Jumpers NONE Sensors NONE Switches SW1 SEL SW2 MODE SW3 LF / Group SW4 FF / Item Displays D1 D2 D3 D4 D5 D6 D7 D8 SELECT ALARM POWER Not used Not used MENU TOF / QUIET HSD SW5 SW6 SW7 SW8 PARK / Set TOF/QUIET / Print PRINT QUALITY CHARACTER PITCH D9 D10 NLQ 10 cpi D11 D12 D13 D14 D15 20 cpi UTL 12 cpi PROP 17 cpi Test Points NONE Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 126 Service Guide ML320/ML321 Chapter A Reference Charts A.2.08 Operator Panel (LXON) - Rev D Function The operator panel is the interface between the operator and the printer. Firmware NONE Fuses NONE Jumpers NONE Sensors NONE Switches SW1 SEL SW2 MODE SW3 LF / Group SW4 FF / Item D1 SELECT D2 POWER D3 ALARM D4 MENU D5 Not used D6 SSD D7 UTL D8 10 cpi SW5 SW6 SW7 SW8 D9 D11 D12 D13 D14 D15 D16 PARK / Set TOF/QUIET / Print PRINT QUALITY CHARACTER PITCH 20 cpi D10 HSD NLQ 12 cpi PROP Not used Not used 17 cpi Test Points NONE Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 127 Service Guide ML320/ML321 Chapter A Reference Charts A.2.09 RS232-C Serial Interface (LXHI) - Rev A, B, C, and D Function This board permits the serial transport of data to and from the printer. Firmware ROM Version 1Q8: Version 2: 1 megabyte ROM. Contains the serial interface control program. None RAM Versions 1 and 28 kilobytes, Static. Is the Message Buffer Processor Version 1Q3M80C31F Version 2Q3M80C51F Fuses NONE Jumpers Version 1SP1 Side AQ8 has ROM installed Version 2SP1 Side BCPU Masked ROM is utilized Sensors NONE Switches NONE Test Points NONE Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 128 Service Guide ML320/ML321 Chapter B Illustrated Parts Listing B.1 ILLUSTRATED PARTS LISTING B.1.01 General Information This appendix will assist you in identifying the assemblies and parts of the printers. Once you have used Section Four (Failure Analysis) to find a defective part, you can locate the part number in this section. This appendix is cross-referenced to Section Three (Maintenance) to assist you in servicing the printers. The format for this appendix is a series of tables with diagrams. The table contains the item reference number, the Okidata and Oki-Japan (Oki-J) part numbers, the part description, a comments section, and the disassembly procedure. Items with the comment RSPL (Recommended Spare Parts List), Consumable, or Option are available from Okidata. Items without these comments are usually not stocked. Also note that some items are only available as assemblies. Every effort has been made to clearly indicate which items are in assemblies and which are not. N/A will appear where a part number is not available. Please read the Definition of Terms in the following section carefully. It is important that you understand the different types of classifications and their availability. Please refer to either of the following resources for current part numbers and pricing. Okidata's Bulletin Board (Okilink II) contains current part numbers, prices, and recommended stocking levels for each item listed as a recommended spare part. For instructions on accessing Okilink II, refer to the Service Center Reference Guide. Okidata's Faxable Facts is an automated fax document retrieval system. Part numbers and pricing are available through Faxable Facts. For instructions on accessing Faxable Facts, refer to the Service Center Reference Guide. REMEMBER Current part numbers, recommended stocking levels, and pricing information are available through Okilink II and Faxable Facts. Refer to the Service Center Reference Guide for information on accessing these resources. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 129 Service Guide ML320/ML321 Chapter B Illustrated Parts Listing B.1.02 Definitions of Terms RSPL Okidata recommends that this part/assembly be on hand for servicing. Consumable A consumable is a supply item which has a specified life and needs to be replaced periodically. It is purchased and installed by the end user. Okidata machines are designed to work exclusively with Okidata consumables. By using genuine Okidata consumable products, the investment made in the equipment will be protected. Option An option is a part/assembly which is added to a printer. The option expands the printer's functionality. An option may or may not be installed by the end-user. Instructions for installation accompany each option. Option RSPL Okidata recommends that this part/assembly be on hand for servicing installed options. Document A document is a printed item which supports the service and marketing of a product. Various documents are available from Okidata. Blank Okidata does not recommend stocking this item. This item should be purchased on an As Required Basis only. The availability of this item is not guaranteed by Okidata. 320 This part is found ONLY in the Microline 320 printer. 321 This part is found ONLY in the Microline 321 printer. Both This part is found in both the Microline 320 and 321 printers. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 130 Service Guide ML320/ML321 Chapter B Illustrated Parts Listing B.2 Index to Illustrated Parts Breakdown Charts Below is an index to the illustrated parts breakdown charts. Description Section Covers - Rev A, B, and C B.2.01 .....( ) B.2.02 .....( ) B.2.03 .....( ) Electrical Components - Rev C B.2.04 .....( ) Electrical Components - Rev D B.2.05 .....( ) Printer Mechanism - Rev A and B (1 of 2) B.2.06 .....( ) Printer Mechanism - Rev A and B (2 of 2) B.2.07 .....( ) Printer Mechanism - Rev C (1 of 2) B.2.08 .....( ) Printer Mechanism - Rev C (2 of 2) B.2.09 .....( ) Printer Mechanism - Rev D (1 of 2) B.2.10 .....( ) Printer Mechanism - Rev D (2 of 2) B.2.11 .....( ) Operator Panel Assembly - Rev A, B, C, and D B.2.12 .....( ) Carriage Assembly - Rev A, B, C, and D B.2.13 .....( ) Tractor Assembly - Rev A, B, C, and D B.2.14 .....( ) Options - Rev A, B, C, and D B.2.15 .....( ) Consumables - Rev A, B, C, and D B.2.16 .....( ) Packaging - Rev A, B, C, and D B.2.17 .....( ) Documentation - Rev A, B, C, and D B.2.18 .....( ) Covers - Rev D Electrical Components - Rev A and B Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 131 Service Guide ML320/ML321 Chapter B Illustrated Parts Listing B.2.01 Covers - Rev A, B, and C Part numbers are subject to change. # Okidata PN / OKI-J PN Description Model Comments Disassembly Section Serial #. Rev Level 1 53488302 1PP4016-6557 P2 Cover: Middle (ML320) 320 RSPL 3.2.04 ( ABC ) 1 53488402 1PP4016-6558 P2 Cover: Middle (ML321) 321 RSPL 3.2.04 ( ) ABC 2 50060701 2PA4016-6559 G1 Cover: (Assembly) Access 320 RSPL 3.2.04 ( ) ABCD 2 50060801 2PA4016-6560 G1 Cover: (Assembly) Access 321 RSPL 3.2.04 ( ) ABCD 3 53488501 1PP4016-6567 P1 Frame: Rear Cover 320 RSPL 3.2.04 ( ) ABCD 3 53488601 1PP4016-6568 P1 Frame: Rear Cover 321 RSPL 3.2.04 ( ) ABCD 4 50060901 1PA4016-6569 G1 Separator: (Assembly) Sheet 320 RSPL 3.2.04 ( ) ABCD 4 50061001 1PA4016-6570 G1 Separator: (Assembly) Sheet 321 RSPL 3.2.04 ( ) ABCD Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 132 Service Guide ML320/ML321 Chapter B Illustrated Parts Listing B.2.02 Covers - Rev D Part numbers are subject to change. # Okidata PN / OKI-J PN Description Model Comment s Disassembly Section Serial #. Rev Level 1 53070701 1PP4128-1005 P1 Cover: Middle (SSD) 320 RSPL 3.2.04 ( ) D 1 53070801 1PP4128-1007 P1 Cover: ML321 321 RSPL 3.2.04 ( ) D 2 50060701 2PA4016-6559 G1 Cover: (Assembly) 320 RSPL 3.2.04 ( ) ABCD Middle (SSD) Access 2 50060801 2PA4016-6560 G1 Cover: (Assembly) 3 53488501 1PP4016-6567 P1 3 Access 321 RSPL 3.2.04 ( ) ABCD Frame: Rear Cover 320 RSPL 3.2.04 ( ) ABCD 53488601 1PP4016-6568 P1 Frame: Rear Cover 321 RSPL 3.2.04 ( ) ABCD 4 50060901 1PA4016-6569 G1 Separator: (Assembly) Sheet 320 RSPL 3.2.04 ( ) ABCD 4 50061001 1PA4016-6570 G1 Separator: (Assembly) Sheet 321 RSPL 3.2.04 ( ) ABCD Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 133 Service Guide ML320/ML321 Chapter B Illustrated Parts Listing B.2.03 Electrical Components - Rev A and B # Okidata PN / OKI-J PN Description Model Comment s Disassemb ly Section Serial #. Rev Level 94 56609701 3YS4011-1315 P1 Cord: AC 120 V Both RSPL 3.2.01 ( ) ABCD 94 56624101 3YS4011-1265 P1 Cord: AC (220 V) (ML Series) Both Option RSPL 3.2.01 ( ) ABCD 94 56616501 3YS4011-1192 P1 Cord: AC 240V 320/3 21 Option 3.2.01 ( ) ABCD 56 50063802 4YA4025-1401 G2 Printhead: (Assembly) Both RSPL 3.2.03 ( ) ABCD 57 51901101 3PP4025-2871 P1 Knob: Platen Both RSPL 3.2.04 ( ) ABCD 58 50704301 3PA4025-2896 P1 Clamp: PCB Both RSPL 3.2.06 ( ) ABCD 81 55041412 4YA4021-1051 G106 PCB: LXMC-3 w/o ROM (Control Board) Both RSPL 3.2.06 ( ) ABC 83 50605501 4PP4025-2870 P1 Lock: (LXMC) Both RSPL 3.2.06 ( ) ABCD 92 56407503 4YB4056-8293 P3 Transformer: 120 V 320 RSPL 3.2.08 ( ) ABC 92 56407502 4YB4056-8293 P4 Transformer: 120 V 321 RSPL 3.2.08 ( ) ABC 92 56407901 4YB4056-8349 P1 Transformer: 220/240 V 320 Option RSPL 3.2.08 ( ) ABC 92 56407902 4YB4056-8349 P2 Transformer: 220/240 V 321 Option RSPL 3.2.08 ( ) ABC 91 55503103 4YX4056-3477 G3 Filter: 120V Both RSPL 3.2.09 ( ) ABCD 91 55503104 4YX4056-3477 G4 Filter: 220/240 (Assembly) Both Option 3.2.09 ( ) ABCD Board Screw (Assembly) AC V 99 56303402 FP-21107-1 Fuse: 1.5 amp 250 V (Filter Board) Both Option 3.2.09 ( ) ABCD 93 55047402 3YU5057-3311 G2 PCB: SUII-2 Both RSPL 3.2.10 ( ) ABC 93 55047406 3YU5057-3311 G6 PCB: SUII-6 (220/24V) Both Option 3.2.10 ( ) ABC 10 0 56302101 540A2065N220 2 Fuse: Glass 2 amp 250V (PAII or SUII Board) Both Option 3.2.10 ( ) ABC 10 0 56302502 FP-21093-1 Fuse: 250V 1A Both Option 3.2.10 ( ) ABC Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 134 Service Guide ML320/ML321 Chapter B Illustrated Parts Listing B.2.04 Electrical Components - Rev C Part numbers are subject to change. # Okidata PN / OKI-J PN Description Model Comment s Disassemb ly Section Serial #. Rev Level 94 56609701 3YS4011-1315 P1 Cord: AC 120 V Both RSPL 3.2.01 ( ABCD ) 94 56624101 3YS4011-1265 P1 Cord: AC (220 V) (ML Series) Both Option RSPL 3.2.01 ( ) ABCD 94 56616501 3YS4011-1192 P1 Cord: AC 240V 320/3 21 Option 3.2.01 ( ) ABCD 56 50063802 4YA4025-1401 G2 Printhead: (Assembly) Both RSPL 3.2.03 ( ) ABCD 57 51901101 3PP4025-2871 P1 Knob: Platen Both RSPL 3.2.04 ( ) ABCD 58 50704301 3PA4025-2896 P1 Clamp: PCB Both RSPL 3.2.06 ( ) ABCD 81 55041412 4YA4021-1051 G106 PCB: LXMC-3 w/o ROM (Control Board) Both RSPL 3.2.06 ( ) ABC 83 50605501 4PP4025-2870 P1 Lock: (LXMC) Both RSPL 3.2.06 ( ) ABCD 92 56407503 4YB4056-8293 P3 Transformer: 120 V 320 RSPL 3.2.08 ( ) ABC 92 56407502 4YB4056-8293 P4 Transformer: 120 V 321 RSPL 3.2.08 ( ) ABC 92 56407901 4YB4056-8349 P1 Transformer: 220/240 V 320 Option RSPL 3.2.08 ( ) ABC 92 56407902 4YB4056-8349 P2 Transformer: 220/240 V 321 Option RSPL 3.2.08 ( ) ABC 91 55503103 4YX4056-3477 G3 Filter: 120V Both RSPL 3.2.09 ( ) ABCD Board Screw (Assembly) AC 91 55503104 4YX4056-3477 G4 Filter: 220/240 (Assembly) 99 56303402 FP-21107-1 93 V Both Option 3.2.09 ( ) ABCD Fuse: 1.5 amp 250 V (Filter Board) Both Option 3.2.09 ( ) ABCD 55047402 3YU5057-3311 G2 PCB: SUII-2 Both RSPL 3.2.10 ( ) ABC 93 55047406 3YU5057-3311 G6 PCB: SUII-6 (220/24V) Both Option 3.2.10 ( ) ABC 96 56616802 4YS4011-4311 P2 Cable: Power Supply Nylon Conn Both RSPL 3.2.10 ( ) C 10 0 56302101 540A2065N220 2 Fuse: Glass 2 amp 250V (PAII or SUII Board) Both Option 3.2.10 ( ) ABC 10 0 56302502 FP-21093-1 Fuse: 250V 1A Both Option 3.2.10 ( ) ABC Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 135 Service Guide ML320/ML321 Chapter B Illustrated Parts Listing B.2.05 Electrical Components - Rev D Part numbers are subject to change. # Okidata PN / OKI-J PN Description Model Comment s Disassemb ly Section Serial #. Rev Level 94 56609701 3YS4011-1315 P1 Cord: AC 120 V Both RSPL 3.2.01 ( ABCD ) 94 56624101 3YS4011-1265 P1 Cord: AC (220 V) (Right Angle for ML Series) Both Option RSPL 3.2.01 ( ) ABCD 94 56624401 3YS4011-1268 P1 Cord: AC 240V 320/3 21 Option 3.2.01 ( ) ABCD 56 50063802 4YA4025-1401 G2 Printhead: (Assembly) Both RSPL 3.2.03 ( ) ABCD 57 51901101 3PP4025-2871 P1 Knob: Platen Both RSPL 3.2.04 ( ) ABCD 58 50704301 3PA4025-2896 P1 Clamp: PCB Both RSPL 3.2.06 ( ) ABCD 81 55075111 4YA4042-1530 G11 PCB: LXMR (Assembly) SSD w/o ROMs Both RSPL 3.2.06 ( ) D 83 50605501 4PP4025-2870 P1 Lock: (LXMC) Both RSPL 3.2.06 ( ) ABCD 92 53413201 4YB4049-7061 P1 Transformer: 120 V SSD (ML320) 320 RSPL 3.2.08 ( ) D 92 56413202 4YB4049-7061 P2 Transformer: 120 V SSD (ML321) 321 RSPL 3.2.08 ( ) D 92 56413301 4YB4049-7062 P1 Transformer: 230/240V SSD (ML320) 320 Option RSPL 3.2.08 ( ) D 92 56413302 4YB4049-7062 P2 Transformer: 230/240V SSD (ML321) 321 Option RSPL 3.2.08 ( ) D 91 55503103 4YX4056-3477 G3 Filter: 120V Both RSPL 3.2.09 ( ) ABCD Board Screw (Assembly) AC 91 55503104 4YX4056-3477 G4 Filter: 220/240 (Assembly) V 99 56303402 FP-21107-1 Fuse: 1.5 amp 250 V (Filter Board) Both Option 3.2.09 ( ) ABCD Both Option 3.2.09 ( ) ABCD Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 136 Service Guide ML320/ML321 Chapter B Illustrated Parts Listing B.2.06 Printer Mechanism - Rev A and B (1 of 2) Part numbers are subject to change. # Okidata PN / OKI-J PN Description 1 9 50069801 3PA4025-2963 G1 Separator: (Narrow) Assembly Model Comment s Disassemb ly Section Serial #. Rev Level 320 RSPL 3.2.02 ( ABCD ) 1 9 50069901 3PA4025-2978 G1 Separator: (Wide) 1 4 53494901 2PP4025-2952 P1 2 4 Assembly 321 RSPL 3.2.02 ( ) ABCD Panel: IC Card (A) Both RSPL 3.2.07 ( ) ABC 53328301 3PB4025-2911 P1 Module: Interconnect Both 3.2.11 ( ) AB 2 7 50061501 4PA4025-2838 G1 Indicator (Assembly) 320 RSPL 3.2.12 ( ) ABCD 2 7 50061502 4PA4025-2838 G2 Indicator (Assembly) 321 RSPL 3.2.12 ( ) ABCD 2 8 53489201 3PP4025-2840 P1 Bail Arm (R) Both RSPL 3.2.12 ( ) ABCD 2 9 53489301 3PP4025-2841 P1 Bail Arm (L) Both RSPL 3.2.12 ( ) ABCD 3 0 50911701 4PB4025-2842 P1 Spring: Bail Arm (R) Both RSPL 3.2.12 ( ) ABCD 3 1 50911801 4PB4025-2843 P1 Spring: Bail Arm (L) Both RSPL 3.2.12 ( ) ABCD 1 5 50062301 3PA4025-2806 G1 Cover: Access Both RSPL 3.2.13 ( ) ABC 2 6 51109401 4PP4025-2837 P1 Shaft: Carriage 320 RSPL 3.2.16 ( ) ABCD 2 6 51109402 4PP4025-2837 P2 Shaft: Carriage 321 RSPL 3.2.16 ( ) ABCD Head Power Cable 3 3 53489401 3PP4025-2845 P1 Rack: Space 320 RSPL 3.2.17 ( ) ABCD 3 3 53489402 3PP4025-2845 P2 Rack: Space 321 RSPL 3.2.17 ( ) ABCD 3 4 50911901 4PB4025-2873 P1 Spring: Tension Both RSPL 3.2.17 ( ) ABCD 1 6 51002101 3PP4025-2809 P1 Rail: Guide 320 RSPL 3.2.18 ( ) ABCD 1 6 51002102 3PP4025-2809 P2 Rail: Guide 321 RSPL 3.2.18 ( ) ABCD 1 7 51216201 4PP4025-2810 P1 Cam: Adjust Both RSPL 3.2.18 ( ) ABCD 1 2 50061305 3PA4025-2811 G5 Platen: (Assembly) 320 RSPL 3.2.19 ( ) ABCD 1 2 50061306 3PA4025-2811 G6 Platen: (Assembly) 321 RSPL 3.2.19 ( ) ABCD Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 137 Service Guide ML320/ML321 Chapter B Illustrated Parts Listing B.2.07 Printer Mechanism - Rev A and B (2 of 2) Part numbers are subject to change. # Okidata PN / OKI-J PN Description Model Comment s Disassem bly Section Serial #. Rev Level 32 B 51219001 3PB4055-2440 P1 Gear: Line Feed Motor Both RSPL 3.2.20 ( ) ABCD 32 56507003 3PB4025-2844 P3 Motor: Line Feed Both RSPL 3.2.20 ( ) ABCD 25 53328401 3PP4025-2874 P1 Module: LF Interconnect Both RSPL 3.2.21 ( ) ABCD 41 B 58227501 N/A Kit: Idler/Change Gear (ML300) Both RSPL<R> Inc. 39 and 41 3.2.22 ( ) ABCD 39 51216001 4PP4025-2868 P1 Idler Gear Both 3.2.22 ( ) ABCD 41 51215901 4PP4025-2866 P1 Change Gear Both 3.2.22 ( ) ABCD 40 50912001 4PP4025-2867 P1 Spring: Reset Both RSPL 3.2.22 ( ) ABCD 37 53489501 3PP4025-2852 P1 Lever: Release Both RSPL 3.2.23 ( ) ABCD 18 50911501 3PP4025-2819 P1 Guide: Paper Pressure 320 RSPL 3.2.24 ( ) ABCD 18 50911602 3PP4025-2905 P1 Guide: Paper Pressure 321 RSPL 3.2.24 ( ) ABCD 95 50913901 3PP4025-3161 P1 Spring: Support 321 3.2.24 ( ) ABCD 36 50061801 3PA4025-2853 G1 Chute: (Assembly) Paper 320 RSPL 3.2.25 ( ) ABCD 36 50061901 3PA4025-2915 G1 Chute: (Assembly) Paper 321 RSPL 3.2.25 ( ) ABCD Motor 38 53489601 4PP4025-2881 P1 Link: Release Both RSPL 3.2.25 ( ) ABCD 35 50061601 3PA4025-2846 G1 Roller: (Assembly) Pressure 320 RSPL 3.2.25 ( ) ABCD 35 50061701 3PA4025-2908 G1 Roller: (Assembly) Pressure 321 RSPL 3.2.25 ( ) ABCD 42 51216101 4PP4025-2869 P1 Gear: Tractor Both RSPL 3.2.26 ( ) ABCD 21 53489001 3PP4025-2826 P1 Lever: Sensor Both RSPL 3.2.27 ( ) ABCD 20 53488901 3PP4025-2825 P1 Lever: Paper End (B) 320 RSPL 3.2.28 ( ) ABCD 20 53488902 3PP4025-2825 P2 Lever: Paper End (B) 321 RSPL 3.2.28 ( ) ABCD 22 53489101 3PP4025-2827 P1 Cover: Sensor Both RSPL 3.2.28 ( ) ABCD 11 50061101 3PA4025-2802 G1 Chassis: (Assembly) Main 320 RSPL 3.2.29 ( ) ABC 11 50061201 3PA4025-2902 G1 Chassis: (Assembly) Main 321 RSPL 3.2.29 ( ) ABC Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 138 Service Guide ML320/ML321 Chapter B Illustrated Parts Listing B.2.08 Printer Mechanism - Rev C (1 of 2) Part numbers are subject to change. # Okidata PN / OKI-J PN Description 1 9 50069801 3PA4025-2963 G1 Separator: (Narrow) Assembly Model Comment s Disasse mbly Section Serial #. Rev Level 320 RSPL 3.2.02( ) ABCD 1 9 50069901 3PA4025-2978 G1 Separator: (Wide) 1 4 53494901 2PP4025-2952 P1 2 4 Assembly 321 RSPL 3.2.02( ) ABCD Panel: IC Card (A) Both RSPL 3.2.07( ) ABC 51003801 4PB4025-3180 P1 Guide: Cable 320 RSPL 3.2.11( ) C D PCB Ver #8 and after 2 7 50061501 4PA4025-2838 G1 Indicator (Assembly) 320 RSPL 3.2.12( ) ABCD 2 7 50061502 4PA4025-2838 G2 Indicator (Assembly) 321 RSPL 3.2.12( ) ABCD 2 8 53489201 3PP4025-2840 P1 Bail Arm (R) Both RSPL 3.2.12( ) ABCD 2 9 53489301 3PP4025-2841 P1 Bail Arm (L) Both RSPL 3.2.12( ) ABCD 3 0 50911701 4PB4025-2842 P1 Spring: Bail Arm (R) Both RSPL 3.2.12( ) ABCD 3 1 50911801 4PB4025-2843 P1 Spring: Bail Arm (L) Both RSPL 3.2.12( ) ABCD 1 5 50062301 3PA4025-2806 G1 Cover: Access Both RSPL 3.2.13( ) ABC 2 6 51109401 4PP4025-2837 P1 Shaft: Carriage 320 RSPL 3.2.16( ) ABCD 2 6 51109402 4PP4025-2837 P2 Shaft: Carriage 321 RSPL 3.2.16( ) ABCD Head Cable 3 3 53489401 3PP4025-2845 P1 Rack: Space 320 RSPL 3.2.17( ) ABCD 3 3 53489402 3PP4025-2845 P2 Rack: Space 321 RSPL 3.2.17 ( ) ABCD 3 4 50911901 4PB4025-2873 P1 Spring: Tension Both RSPL 3.2.17( ) ABCD 1 6 51002101 3PP4025-2809 P1 Rail: Guide 320 RSPL 3.2.18( ) ABCD 1 6 51002102 3PP4025-2809 P2 Rail: Guide 321 RSPL 3.2.18( ) ABCD 1 7 51216201 4PP4025-2810 P1 Cam: Adjust Both RSPL 3.2.18( ) ABCD 1 2 50061305 3PA4025-2811 G5 Platen: (Assembly) 320 RSPL 3.2.19( ) ABCD 1 2 50061306 3PA4025-2811 G6 Platen: (Assembly) 321 RSPL 3.2.19( ) ABCD Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 139 Service Guide ML320/ML321 Chapter B Illustrated Parts Listing B.2.09 Printer Mechanism - Rev C (2 of 2) Part numbers are subject to change. # Okidata PN / OKI-J PN Description Model Comment s Disasse mbly Section 3 2 B 51219001 3PB4055-2440 P1 Gear: Line Feed Motor Both RSPL 3.2.20 ) Serial #. Rev Level ( ABCD 3 2 56507003 3PB4025-2844 P3 Motor: Line Feed Both RSPL 3.2.20 ) ( ABCD 2 5 53328401 3PP4025-2874 P1 Module: LF Interconnect Both RSPL 3.2.21 ) ( ABCD 4 1 B 58227501 N/A Kit: Idler/Change Gear (ML300) Both RSPL<R>I nc. 39 and 41 3.2.22 ) ( ABCD 3 9 51216001 4PP4025-2868 P1 Idler Gear Both 3.2.22 ) ( ABCD 4 1 51215901 4PP4025-2866 P1 Change Gear Both 3.2.22 ) ( ABCD 4 0 50912001 4PP4025-2867 P1 Spring: Reset Both RSPL 3.2.22 ) ( ABCD 3 7 53489501 3PP4025-2852 P1 Lever: Release Both RSPL 3.2.23 ) ( ABCD 1 8 50911501 3PP4025-2819 P1 Guide: Paper Pressure 320 RSPL 3.2.24 ) ( ABCD 1 8 50911602 3PP4025-2905 P1 Guide: Paper Pressure 321 RSPL 3.2.24 ) ( ABCD 9 5 50913901 3PP4025-3161 P1 Spring: Support 321 3.2.24 ) ( ABCD 3 6 50061801 3PA4025-2853 G1 Chute: Paper (Assembly) 320 RSPL 3.2.25 ) ( ABCD 3 6 50061901 3PA4025-2915 G1 Chute: Paper (Assembly) 321 RSPL 3.2.25 ) ( ABCD Motor 3 5 50061601 3PA4025-2846 G1 Roller: (Assembly) Pressure 320 RSPL 3.2.25 ) ( ABCD 3 5 50061701 3PA4025-2908 G1 Roller: (Assembly) Pressure 321 RSPL 3.2.25 ) ( ABCD 3 8 53489601 4PP4025-2881 P1 Link: Release Both RSPL 3.2.25 ) ( ABCD 4 2 51216101 4PP4025-2869 P1 Gear: Tractor Both RSPL 3.2.26 ) ( ABCD 2 1 53489001 3PP4025-2826 P1 Lever: Sensor Both RSPL 3.2.27 ) ( ABCD 2 0 53488901 3PP4025-2825 P1 Lever: Paper End (B) 320 RSPL 3.2.28 ) ( ABCD 2 0 53488902 3PP4025-2825 P2 Lever: Paper End (B) 321 RSPL 3.2.28 ) ( ABCD 2 2 53489101 3PP4025-2827 P1 Cover: Sensor Both RSPL 3.2.28 ) ( ABCD 1 1 50061101 3PA4025-2802 G1 Chassis: (Assembly) Main 320 RSPL 3.2.29 ) ( ABC 1 1 50061201 3PA4025-2902 G1 Chassis: (Assembly) Main 321 RSPL 3.2.29 ) ( ABC Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 140 Service Guide ML320/ML321 Chapter B Illustrated Parts Listing B.2.10 Printer Mechanism - Rev D (1 of 2) Part numbers are subject to change. # Okidata PN / OKI-J PN Description 1 9 50069801 3PA4025-2963 G1 Separator: (Narrow) Assembly Model Comment s Disasse mbly Section 320 RSPL 3.2.02 ) Serial #. Rev Level ( ABCD 1 9 50069901 3PA4025-2978 G1 Separator: (Wide) 2 4 51003801 4PB4025-3180 P1 2 7 Assembly 321 RSPL 3.2.02 ) ( ABCD Guide: Cable 320 RSPL 3.2.11 ) ( C D PCB Ver #8 and after 50061501 4PA4025-2838 G1 Indicator (Assembly) 320 RSPL 3.2.12 ) ( ABCD 2 7 50061502 4PA4025-2838 G2 Indicator (Assembly) 321 RSPL 3.2.12 ) ( ABCD 2 8 53489201 3PP4025-2840 P1 Bail Arm (R) Both RSPL 3.2.12 ) ( ABCD 2 9 53489301 3PP4025-2841 P1 Bail Arm (L) Both RSPL 3.2.12 ) ( ABCD 3 0 50911701 4PB4025-2842 P1 Spring: Bail Arm (R) Both RSPL 3.2.12 ) ( ABCD 3 1 50911801 4PB4025-2843 P1 Spring: Bail Arm (L) Both RSPL 3.2.12 ) ( ABCD 2 6 51109401 4PP4025-2837 P1 Shaft: Carriage 320 RSPL 3.2.16 ) ( ABCD 2 6 51109402 4PP4025-2837 P2 Shaft: Carriage 321 RSPL 3.2.16 ) ( ABCD 3 3 53489401 3PP4025-2845 P1 Rack: Space 320 RSPL 3.2.17 ) ( ABCD 3 3 53489402 3PP4025-2845 P2 Rack: Space 321 RSPL 3.2.17 ) ( ABCD 3 4 50911901 4PB4025-2873 P1 Spring: Tension Both RSPL 3.2.17 ) ( ABCD 1 6 51002101 3PP4025-2809 P1 Rail: Guide 320 RSPL 3.2.18 ) ( ABCD 1 6 51002102 3PP4025-2809 P2 Rail: Guide 321 RSPL 3.2.18 ) ( ABCD 1 7 51216201 4PP4025-2810 P1 Cam: Adjust Both RSPL 3.2.18 ) ( ABCD 1 2 50061305 3PA4025-2811 G5 Platen: (Assembly) 320 RSPL 3.2.19 ) ( ABCD 1 2 50061306 3PA4025-2811 G6 Platen: (Assembly) 321 RSPL 3.2.19 ) ( ABCD Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 141 Service Guide ML320/ML321 Chapter B Illustrated Parts Listing B.2.11 Printer Mechanism - Rev D (2 of 2) Part numbers are subject to change. # Okidata PN / OKI-J PN Description Model Comment s Disasse mbly Section 32 B 51219001 3PB4055-2440 P1 Gear: Line Feed Motor Both RSPL 3.2.20 ) Serial #. Rev Level ( ABCD 32 56507003 3PB4025-2844 P3 Motor: Line Feed Both RSPL 3.2.20 ) ( ABCD 25 53328401 3PP4025-2874 P1 Module: LF Interconnect Both RSPL 3.2.21 ) ( ABCD 41 B 58227501 N/A Kit: Idler/Change Gear (ML300) Both RSPL<R> Inc. 39 and 41 3.2.22 ) ( ABCD 39 51216001 4PP4025-2868 P1 Idler Gear Both 3.2.22 ) ( ABCD 41 51215901 4PP4025-2866 P1 Change Gear Both 3.2.22 ) ( ABCD 40 50912001 4PP4025-2867 P1 Spring: Reset Both RSPL 3.2.22 ) ( ABCD 37 53489501 3PP4025-2852 P1 Lever: Release Both RSPL 3.2.23 ) ( ABCD 18 50911501 3PP4025-2819 P1 Guide: Paper Pressure 320 RSPL 3.2.24 ) ( ABCD 18 50911602 3PP4025-2905 P1 Guide: Paper Pressure 321 RSPL 3.2.24 ) ( ABCD 95 50913901 3PP4025-3161 P1 Spring: Support 321 3.2.24 ) ( ABCD 36 50061801 3PA4025-2853 G1 Chute: (Assembly) Paper 320 RSPL 3.2.25 ) ( ABCD 36 50061901 3PA4025-2915 G1 Chute: (Assembly) Paper 321 RSPL 3.2.25 ) ( ABCD Motor 35 50061601 3PA4025-2846 G1 Roller: (Assembly) Pressure 320 RSPL 3.2.25 ) ( ABCD 35 50061701 3PA4025-2908 G1 Roller: (Assembly) Pressure 321 RSPL 3.2.25 ) ( ABCD 38 53489601 4PP4025-2881 P1 Link: Release Both RSPL 3.2.25 ) ( ABCD 42 51216101 4PP4025-2869 P1 Gear: Tractor Both RSPL 3.2.26 ) ( ABCD 21 53489001 3PP4025-2826 P1 Lever: Sensor Both RSPL 3.2.27 ) ( ABCD 20 53488901 3PP4025-2825 P1 Lever: Paper End (B) 320 RSPL 3.2.28 ) ( ABCD 20 53488902 3PP4025-2825 P2 Lever: Paper End (B) 321 RSPL 3.2.28 ) ( ABCD 22 53489101 3PP4025-2827 P1 Cover: Sensor Both RSPL 3.2.28 ) ( ABCD 11 50104501 3PA4025-3822 G1 Chassis: Main (Assembly) SSD ML320 320 RSPL 3.2.29 ) ( D 11 50104601 3PA4025-3832 G1 Chassis: Main (Assembly) SSD ML321 321 RSPL 3.2.29 ) ( D Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 142 Service Guide ML320/ML321 Chapter B Illustrated Parts Listing B.2.12 Operator Panel - Rev A, B, C, and D Part numbers are subject to change. # Okidata PN / OKI-J PN Description Model Comment s Disasse mbly Section Serial #. Rev Level 70 50069603 3PP4025-3114 G3 Panel: Operation w/Frame (Assembly) Both RSPL 3.2.05( ) ABC 71 53490101 3PP4025-3114 G3 Operation Panel Both 3.2.05( ) ABC 71 50107426 3PA4025-2821 G26 Operao tr Panel (Assembly) SSD Both RSPL 3.2.05( ) D 72 55038602 4YA4021-1048 G2 PCB: LXSP-2 (Operator PCB) Both RSPL 3.2.05( ) ABC 72 55075011 4YA4042-1531 G11 PCB: LXON (Assembly) SSD Op Panel PCB Both RSPL 3.2.05( ) D Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 143 Service Guide ML320/ML321 Chapter B Illustrated Parts Listing B.2.13 Carriage Assembly - Rev A, B, C, and D Part numbers are subject to change. # Okidata PN / OKI-J PN Description Model Comment s Disassemb ly Section Serial #. Rev Level 2 3 50063701 4PA4025-2955 G1 Drive: Ribbon Assembly Both RSPL 3.2.14 ( ) ABCD 4 8 56616301 2PU4007-1096 P1 Cable: Head (Flexible) 320 RSPL 3.2.14 ( ) ABCD 4 8 56616302 2PU4007-1096 P2 Cable: Head (Flexible) 321 RSPL 3.2.14 ( ) ABCD 4 9 51706501 4PP4025-2690 P1 Rubber: Pressure Both RSPL 3.2.14 ( ) ABCD Contact 4 4 51001801 4PB4025-1088 P1 Guide: (Slider) 4 5 56718601 3PB4025-1116 P1 4 7 Space Motor Both RSPL 3.2.15 ( ) ABCD Connector: Head Both RSPL 3.2.15 ( ) ABCD 56507202 4YX4025-1800 G2 Motor: Space (Assembly) Both RSPL 3.2.15 ( ) ABCD 4 6 53490401 4PB4025-2829 G1 Frame: (Assembly) Both RSPL 3.2.16 ( ) ABCD 4 3 50702901 4PP4025-1048 P1 Clamp: Head Both RSPL 3.2.16 ( ) ABCD 5 0 53056201 3PP4025-2836 P1 Protector: Ribbon Both RSPL 3.2.16 ( ) ABCD Carriage Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 144 Service Guide ML320/ML321 Chapter B Illustrated Parts Listing B.2.14 Tractor Assembly - Rev A, B, C, and D Part numbers are subject to change. # Okidata PN / OKI-J PN Description 5 1 50062101 4PA4025-2861 G1 Frame: Assembly Tractor 5 2 50062001 4PA4025-2855 G1 Frame: Assembly Tractor 5 3 51109501 4PP4025-2864 P1 Shaft: Drive Model Comment s Disassembl y Section Serial #. Rev Level (L) Both RSPL 3.2.26 ( ) ABCD (R) Both RSPL 3.2.26 ( ) ABCD 320 RSPL 3.2.26 ( ) ABCD 5 3 51109502 4PP4025-2864 P2 Shaft: Drive 321 RSPL 3.2.26 ( ) ABCD 5 4 51111201 4PP4025-2831 P1 Shaft: Lock 320 RSPL 3.2.26 ( ) ABCD 5 4 51109602 4PP4025-2865 P2 Shaft: Lock 321 RSPL 3.2.26 ( ) ABCD 5 5 51004901 3PP4025-2927 P1 Sheet Guide Both RSPL 3.2.26 ( ) ABCD Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 145 Service Guide ML320/ML321 Chapter B Illustrated Parts Listing B.2.15 Options - Rev A, B, C, and D Part numbers are subject to change. # Okidata PN / OKI-J PN Description Model Comment s Disassem bly Section Serial #. Rev Level 5 53493201 2PP4016-6865 G1 Cover: Acoustic (Tractor Option) 320 Option RSPL N/A ABCD 5 53494201 2PP4016-6866 G1 Cover: Acoustic (Tractor Option) 321 Option RSPL N/A ABCD 6 53494301 2PP4016-6867 G1 Cover: Option) Acoustic (CSF 320 Option RSPL N/A ABCD 6 53494401 2PP4016-6868 G1 Cover:ustic (CSF Option) 321 Option RSPL N/A ABCD 59 70012501 N/A Pull Tractor Assembly Kit 320 Option N/A ABCD 59 70012601 N/A Pull Tractor Assembly Kit 321 Option N/A ABCD 97 70012701 N/A CSF-3000A (Cut Sheet Feeder) Both Option N/A ABCD 82 55038901 4YA4021-1050 G1 PCB: LXHI (RS232-C) Both Option RSPL N/A ABCD 84 50803801 4PP4025-2887 P1 Clip: Interface Lock Both Option RSPL N/A ABCD 120 N/A 4PP4025-2653 P1 Sheet Guide Both Option N/A ABCD Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 146 Service Guide ML320/ML321 Chapter B Illustrated Parts Listing B.2.16 Consumables - Rev A, B, C, and D Part numbers are subject to change. # Okidata PN / OKI-J PN Description Model Comment s Disassembly Section Serial #. Rev Level 9 8 52102001 N/A Ribbon Both Consuma ble 3.2.03 ( ABCD ) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 147 Service Guide ML320/ML321 Chapter B Illustrated Parts Listing B.2.17 Packaging - Rev A, B, C, and D Part numbers are subject to change. # Okidata PN / OKI-J PN Description Model Comment s Disassembly Section Serial #. Rev Level 101 53496401 N/A Box (ML320) 320 RSPL N/A D 101 53496501 N/A Box (ML321) 321 RSPL N/A D 102 53495501 N/A End Cap L Both RSPL N/A D 103 53495502 N/A End Cap R Both RSPL N/A D Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com) Page: 148 Service Guide ML320/ML321 Chapter B Illustrated Parts Listing B.2.18 Documentation - Rev A, B, C, and D Part numbers are subject to change. # Okidata PN / OKI-J PN Description Model Comment s Disassem bly Section Serial #. Rev Level 105 58302601 N/A Product Update Both Document N/A ABC 106 59230804 N/A Setup Guide Both Document N/A ABC 107 59231404 N/A Standard Guide Reference Both Document N/A ABC 108 58061601 N/A Epson/IBM Update Product Both Document N/A ABC 109 59230904 N/A Epson/IBM Guide Reference Both Document N/A ABC 110 <R > 59264901 Printer Handbook<R>Includes Rev D<R>Supersedes 104 - 109 Book Document N/A ABCD 104 58215503 N/A Microline 320/321 Service Training Kit Both Document N/A ABCD 111 59231102 N/A Maintenance Manual<R>(Assembly Level) Both Document N/A ABC 111 59264801 N/A Maintenance Manual<R>(Assembly Level) Both Document N/A D 112 59231301 N/A CSF 3000 Cut Sheet Feeder Handbook Both Document N/A ABCD 113 59231001 N/A CSF 3000 Cut Sheet Feeder Maintenance Manual Both Document N/A ABCD 114 N/A N/A Marketing Literature Both Document N/A ABCD 115 N/A N/A Marketing Literature Order Form Both Document N/A ABCD Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)