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Download Polycom IP 600/601 User's Manual
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SoundPoint® IP 600/601 SIP User Guide SoundPoint® IP 600/601 SIP 3.0 with SoundPoint® IP Expansion Module for SoundPoint® IP 601 Sel Conference Transfer Del Call Lists Speed Dia l 1 Time & D ate 2 ABC 4 Redial 7 PQRS * DEF 5 GHI JKL 8 TUV 0 OPER Menu 3 6 MNO Voice Ma il Do Not Dis turb 9 WXYZ # Hold December, 2007 USER GUIDE Forward Contents Introduction....................................................... 1 Parts List........................................................... 1 Installing SoundPoint® IP 600/601 SIP.................. 2 Powering Options for the SoundPoint® IP 600/601 SIP.................. 2 Connecting Network and Power Source....................................... 3 Connecting the Handset and Optional Headset............................. 4 Attaching the Base.................................................................... 4 Features............................................................ 5 Key Descriptions................................................. 6 Using SoundPoint® IP 600/601 SIP....................... 7 Placing a Call........................................................................... 7 Answering a Call...................................................................... 8 Call Hold and Resume............................................................... 8 Multiple Calls on Hold............................................................... 8 Microphone Mute...................................................................... 8 General Key Use....................................................................... 9 Local Conferencing.................................................................... 9 Splitting a Conference............................................................. 10 Transferring a Call................................................................... 10 Call Timer............................................................................... 10 Ending a Call......................................................................... 10 Redial.................................................................................... 10 Call Forwarding...................................................................... 11 Volume Adjustment.................................................................. 11 Do Not Disturb........................................................................ 11 Time and Date........................................................................ 12 Headset Memory Mode........................................................... 12 Headset Hookswitch................................................................ 12 Display Contrast...................................................................... 12 Ring Type............................................................................... 13 Call Lists................................................................................. 13 Contact Directory.................................................................... 13 Speed Dial............................................................................. 16 Multiple Lines.......................................................................... 17 Multiple Keys per Line.............................................................. 18 Multiple Call Appearances....................................................... 18 Shared Lines........................................................................... 19 Voice Mail . ........................................................................... 19 Distinctive Ringing / Call Treatment........................................... 20 Multilingual Support (Localization)............................................. 20 Phone Reboot......................................................................... 21 Optional Features............................................. 21 Text Messaging....................................................................... 21 Presence / Status / Buddy Lists ................................................ 22 SoundPoint® IP Expansion Module....................... 25 Introduction............................................................................ 26 Parts List................................................................................. 26 Installing the SoundPoint® IP Expansion Module.......................... 27 Features................................................................................. 28 To Place a Call........................................................................ 29 To Answer a Call..................................................................... 29 Display Contrast...................................................................... 29 Speed Dial............................................................................. 29 Troubleshooting................................................ 30 Safety and Compliance....................................... 31 Part 15 Rules.......................................................................... 31 Class B Digital Device or Peripheral........................................... 32 Modifications.......................................................................... 32 Installation Instructions............................................................. 32 Plug Acts as Disconnect Device................................................. 32 Industry Canada (IC)............................................................... 32 CE & VCCI Mark..................................................................... 32 Polycom Limited Warranty and Limitation Liability...................................... 33 Exclusions........................................................ 33 Warranty Exclusive............................................ 34 Service Agreements........................................... 34 Limitations of Liability....................................... 34 Disclaimer........................................................ 34 Governing Law................................................. 35 Copyright Notice............................................... 35 Introduction Thank you for choosing SoundPoint® IP 600/601 SIP, a full-duplex, hands-free phone running the industry standard Session Initiation Protocol (SIP). This unit provides business telephony features and functions such as Multiple Call Appearances, Call Hold, Transfer, and Conference over an IP network. In this User Guide, you will find everything you need to quickly use your new phone. Be sure to verify with your system administrator that your network is prepared for configuring your SoundPoint® IP 600/601 SIP phone or consult the Administrator Guide SoundPoint® /SoundStation® IP SIP for more information. As well, be sure to read the Parts List, and the Safety Notices section in this guide before you set up the SoundPoint® IP 600/601 SIP phone. Parts List The following items are included in your SoundPoint® IP 600/601 SIP package. Check this list before installation to ensure that you have received each item. If you are missing any items, please contact your system administrator. Polycom SoundPoint® IP 600/601 SIP Power Adapter (specification varies according to country) Sel Del Menu Directories Messages Services Conference 1 4 GHI Transfer GHI Redial Hold 77 2 ABC ABC 5 JKL JKL 88 3 DEF DEF Do Not Disturb 6 MNO MNO 99 PQRS TUV WXYZ PQRS TUV WXYZ * OPER 0 # Hold OPER Handset & Handset Cord Phone Base Quick Start Guide Network Cable Installing SoundPoint® IP 600/601 SIP This section provides basic installation instructions and information for obtaining the best performance with the SoundPoint® IP 600/601 SIP phone. If you require additional information or assistance with your new phone, please contact your system administrator. The SoundPoint® IP 600/601 SIP User Guide includes regulatory compliance information that your system administrator should review and can also be found at www.polycom.com. Powering Options for the SoundPoint® IP 600/601 Both the SoundPoint® IP 600 and SoundPoint® IP 601 can be powered from Power over Ethernet in addition to AC power sources. For Power over Ethernet, both models will accept power over standards-based IEEE802.3af via the used or unused pairs over the Ethernet cables plugged ino the LAN port. For AC power source, both models are shipped with an adapter to convert the AC voltage to the appropriate DC voltage required. ►There are differences between the DC voltages required by the SoundPoint® IP 600 and IP 601: SoundPoint® IP 600 Requires a 12VDC rated power adapter as supplied in the original packaging. Power over Ethernet under the IEEE802.3af standard also supplies sufficient wattage to power the SoundPoint® IP 600 phone without use of the adapter above. SoundPoint® IP 601 Requires a 24VDC rated power adapter as supplied in the original packaging. The 24VDC adapter supplies sufficient wattage to power the SoundPoint® IP 601 phone and up to three SoundPoint® IP Expansion Modules (optional accessories). Power over Ethernet under the IEEE802.3af standard also supplies sufficient wattage to power the SoundPoint® IP 601 phone and up to three SoundPoint® IP Expansion Modules. When powering from an AC voltage source, it is important to use only that power adapter that shipped with the appropriate phone. Powering a SoundPoint® IP 600 phone from a SoundPoint® IP 601 phone adapter, or vice-versa, cannot guarantee correct operation over all input conditions. If in doubt about the appropriate power adapter that ships with your unit, contact your system administrator for futher details and/or options. Connecting Network and Power Source AC Power Option Connect the supplied Network cable between the LAN jack on the phone and the LAN port on the wall or hub/ switch device port. Connect the DC plug on the AC wall adapter to the DC jack marked on the phone. (Optional) In-Line Power Option If the phone is connected to a compatible Ethernet switch that can provide in-line power, the phone will use that power option. Simply plug the supplied Network cable between the LAN jack on the phone and an available Power and Data port on the In-Line Power switch. IEEE 802.3af compliant In-Line Power switch (Optional) Connecting the Handset and Optional Headset 1. Connect the short, straight end of the phone cord to the handset and the corresponding longer straight end of the cord to the handset jack on the back of the phone. 2. Connect the headset (optional accessory) to the headset jack on the back of the phone. (Optional) For information on headsets, please visit www.polycom.com and choose the Support link. Attaching the Base 1. Place all cords in the recessed area above the modular jacks as shown. 2. Align the two protrusions on the bracket with their corresponding holes in the phone and snap them together to lock the base to the phone. Features Line Indicators Individual multi-color LEDs display a dynamic call state. Display Control Keys Line/Speed Dial Keys Use these keys to activate up to six lines or speed dials that can be assigned to your phone. Use the arrow keys to scroll through the displayed information. Sel Del Feature Keys Access important features using these keys. Directories Menu Applications Messages 1 Conference Dial Pad 2 ABC ABC 4 5 GHI Transfer These 12 keys provide the 10 digits, alphabetic, and special characters available in context sensitive applications. Hold Redial Hold 3 DEF Do Not Disturb DEF 6 JKL MNO GHI JKL MNO PQRS 77 TUV PQRS 88 WXYZ TUV WXYZ * OPER 0 # 99 Hold Soft Keys The screen will display labels for these keys, to identify their contextsensitive functions. Headset OPER Microphone Mute Speakerphone Volume Adjustment Keys Use these to adjust the volume of the handset, headset, speaker, and ringer. Hookswitch Indicator This will alert you to incoming calls, new Sel messages, and other events. Speaker For ringer and hands-free audio output. Del Graphic Display Menu Directories Applications 1 Conference 4 GHI Transfer Redial Hold 2 ABC ABC 5 3 DEF DEF 6 JKL MNO GHI JKL MNO PQRS 77 TUV PQRS 88 WXYZ TUV WXYZ * OPER 0 # 99 Shows information Messages about calls, messages, Do Not Disturb soft keys, time, date, and other relevant data. Hold OPER Hands-free Microphone This works best when the phone is placed on a hard, flat surface. Key Descriptions Feature Key Description Allows for hands-free communication during calls. Sel Sel Sel Sel Mutes audio transmission locally during calls. Del Sel Allows you to place and receive calls through an optionally Sel Sel conSel Sel Sel Del nected headset. Directories Directories Directories Applications Sel Sel Applications CallApplications Lists Directories Directories Directories Call Lists Conference Directories Directories Del Applications Applications Call Lists Applications Directories Conference Transfer Applications Services Applications Call Lists Sel Sel Call Lists Call Lists Conference 1 Transfer Conference Redial Menu Call Lists Call Lists Conference Transfer Conference 4 Conference GHI Redial Transfer Redial Messages Conference 77 Conference Transfer Del Transfer PQRS Sel Transfer Sel GHI PQRS Hold Do Not Disturb Transfer Transfer Redial Redial Redial Redial Menu Redial Redial Sel Sel Del Hold Messages * Sel Sel Sel Sel Line or Speed Dial keys with LED indicators. 1 2 3 Access to local directories ABC and DEFcall lists. 1 2 3 DEF 5ABC 6DEF ABC 4 Access to applications. 3 GHI JKL 1 MNO 2 3 42 53 6 ABC DEF 1 7 88JKLGHIlocal 99conference. GHI MNO JKL 3 7 1 Allows setup of a23-way 6 MNO ABC DEF PQRSABC ABC TUV DEF DEF WXYZ Messages Not Disturb 4 5 6 DoDoDoMessages 1 2 3 Not Disturb DisturbHold 7 8 9 Not 1 2 3 7 8 9 99 5 6 0 # ABC DEF 4 Transfer4of current callTUV to thirdWXYZ party. ABC DEF PQRS GHI JKL MNO Do Not Disturb 5 6 * Do Not Disturb GHI JKL MNO # GHI JKL OPERPQRS MNO TUV WXYZ GHI 4 *JKL 5 0MNO 6 # 4 5 6 88 party 999from the 8 Dials last Hold 77MNO 8phone. 99 Hold GHI JKL Hold 77connected GHI JKL MNO OPER 7 8 PQRS TUV WXYZ PQRS TUV WXYZ PQRS TUV WXYZ PQRS TUV WXYZ Hold Hold OPER 77 active 808 callWXYZ 99#in Hold state. Places PQRS current PQRS TUV TUV WXYZ 0 # 0 # ** OPER OPER OPER OPER 0 directs# incoming Sel Sel Cancels* ringing and calls to your Voice Mail (if ABC ABC GHI 2 ABC 5 JKL JKL 88 TUV TUV 0 OPER OPER JKL Menu JKL ABC DEF ABCDo Not Disturb DEF PQRS ABC TUV DEF DEF DEF MNO Messages GHI DEF MNO WXYZ MNO ABC PQRSABC MNO WXYZ GHI GHI GHI JKL JKL JKL DEF TUVDEF OPER Hold WXYZ MNO MNO MNO WXYZ GHI GHI JKL JKL MNO OPERMNO PQRS PQRS PQRS TUV TUV TUV WXYZ WXYZ WXYZ TUV TUV WXYZ WXYZ OPER OPER OPER * PQRS PQRS OPER OPER Do Not Disturb Menu Del DEF Del ABC Menu Del Del Del Menu Messages Del Del Messages Do Not Disturb Menu Menu Menu Do Not Disturb Menu Menu Messages Messages Messages Hold supported). OPER OPER Place/receive Del text and voice messages. Messages Hold Sel Menu Do Not Disturb Access local and server features. Menu 1 Messages Sel ABC Del 3 5 6 Sel GHI Del JKL 3 DEF 6 Directories Applications MNO MNO 2 ABC 9 59 WXYZ ABC JKL JKL WXYZ 88 # TUV Call Lists 3 DEF Conference DEF Transfer 6 Redial MNO MNO 99 WXYZ TUV WXYZ 0 # OPER OPER MNO Select and Delete controls for options and text within local menus. Messages Do Not Disturb Scrolling of lists and control of text/number entry on display. Sel Sel MessagesWXYZ 77 88 PQRS DEF DEF ABC DEF Hold Do Not Disturb JKL Menu MNO 4 GHI 2 99 TUV Del PQRSMenu TUV WXYZ Do Not Disturb Hold *Messages0 OPER # Menu OPERABC Messages 1 2 ABC Do GHI Not DisturbJKL 3 DEF DEF Do Not Disturb 5 6 4 Hold MNO GHI JKL MNO 88 99 77 Pad Dial PQRS TUV WXYZ PQRS TUV WXYZ * OPER 0 # Hold Del Hold Soft keys to select from various context-sensitive options. Menu Messages Volume keys to adjusts audio and ringer volume. Do Not Disturb General dialing and alphanumeric entry (including special Hold characters). OPER Hold M Do Using SoundPoint® IP 600/601 SIP Placing a Call Using the Handset: 1. To obtain dial tone, pick up the handset. 2. Dial the desired number. During a call, users can alternate between handset, headset, or hands-free modes by pressing the or keys, or picking up Conference Directories the handset. Sel Del Sel Services Menu Call Lists Del Conference Directories Using Hands-Free Speakerphone 1 2 Mode: 3 Buddy Status ABC 1 2 GHI JKL Services ABC 1. With the handset on-hook, press any assigned line key, , or NewCall to obtain 4 5 My Status Call Lists GHI JKL dial tone. 1 Status 2. Dial theRedial desiredBuddy number. 77 88 DEF 3 DEF 6 TUV GHI MNOABC WXYZ JKL OPER obtain dial tone. Services 2. Dial the desired number. Call Lists Conference Directories DEF DEF 6 99 also Headset MemoryHoldMode. See TUV WXYZ * OPER 0 # My StatusDirectories Conference In all cases, the active call will appear on the Services My Status display showing call durationRedial and destination. Conference Directories Buddy Status Services WXYZ Call Lists Redial Buddy Status 1 4 77 PQRS PQRS *1 4 GHI My Status Redial M If “Handsfree mode disabled” DEF appearsABC on the graphic display after you press the speakerphone ABC DEF DEF key, yourJKLsystemABC administrator GHI MNO has disabled the speakerphone ABC DEF on yourGHI phone. MNO GHI JKL JKL MNO GHI My Status Do Not Disturb MNO PQRS OPER Menu Messages Hold MNO TUV Users also have the option to dial directly from the dial pad without first getting dialCalltone. SimBuddy Status Lists ply enter the number then lift the handset, press the Dial soft key, or press the or Buddy Status keys. Redial 3 PQRS Services Call Lists Do Not Disturb MNO 2 99ABC PQRS TUV WXYZ Using the Headset: 4 5 My Status 0GHI #JKL * 1. With the optional headset connected, OPER press Conference Directories Redial 7to 88 any assigned line key, , or NewCall7 PQRS Messages 77 PQRS PQRS * 2 3 15 26 3 48 59 6 8 JKL9 MNO GHI TUV WXYZ 7 7 8# 99 20 3 8 PQRS TUV WXYZ TUV PQRS ABC OPER ABC OPER Me Do N Del WXYZ TUV DEF DEF JKL MNOOPER TUV WXYZ ABC JKL Messages Do Not Disturb DEF MNO OPER PQRS TUV WXYZ PQRS TUV WXYZ * OPER 0 # OPER Menu WXYZ 5 0 # * MNO6OPER JKL 1 2 3 88 99ABC DEF TUV WXYZ 4 5 6 0GHI #JKL MNO OPER 77 88 99 GHI Sel M Hold Do N 1 4 HI Answering a Call Using the Handset: Using Hands-Free Speakerphone Mode: Press Conference , or with the handset on hook press the Directories line key with the active indicator, or the Answer softServices key. Sel Using the Headset: 1 Buddy Status Conference Directories Del 1 ABC 2 3 GHI JKL MNO GHI JKL MNO PQRS TUV WXYZ TUV WXYZ 0 # Incoming calls may be ignored Messages Del by pressing the Reject soft key or Do Not Disturb during ringing. Note Del that Do Not Disturb stays active when the call is dropped and will Menu Hold so until toggled off. remain DEF ABC Press to answer the call through anDEF Conference Directories 4 5 6 My Status optionally connected headset. Services 2 ABC ABC 5 JKL JKL 77 88 TUV QRS TUV * OPER 0 OPER In Redial all cases, the activeMenucall will appear on the Services 77 and88 destination. 99 display showing Call Listscall duration 3 DEF Messages PQRS 1 * 6 1 Status Resume Call HoldBuddy and 4 My Status 99 During a call, press or the Hold soft key. GHI 4 My Status The call will Redial be placed on hold and this will be GHI # 7soft indicated on the display. Press the Resume 7 Redial 77 key, or the line key to retrieve the call. PQRS DEF MNO Call Lists Buddy Status Do Not Disturb OPER OPER GHI MNO WXYZ GHI Hold WXYZ PQRS PQRS * * PQRS Multiple Calls on Hold If multiple calls are on hold on a single line key, use the arrow keys to switch between the calls then press the Resume soft key to retrieve the desired call. If more than two calls are on hold on a single key, an indication will appear on the display, for example “2/3” shows that this is the second call out of three calls. Sel Menu Call Lists GHI QRS If “Handsfree mode disabled” appears on the graphic display Sel after you press the speakerphone key, your system administrator hasDeldisabled the speakerphone on your phone. Sel Pick up the handset. 2 ABC 2 ABC 5 5JKL JKL 88 88TUV TUV 0 OPER 0 ABC ABC JKL JKL TUV TUV OPER OPER Menu Messages 3 DEF 3 DEF 6 6MNO MNO 99 WXYZ 99 DEF DEF Messages Do Not Disturb MNO Do Not Disturb MNO WXYZ Hold WXYZ Hold # # WXYZ OPER If calls are on hold on more than one line key, the details of the calls on any line key can be viewed by pressing that line key and holding it down for a few seconds. If a line key is pressed briefly, the first call on hold on that line key will be retrieved. Microphone Mute During a call, press . The key lights up to indicate that the other party (parties) cannot hear you. Conference Directories Conference Directories Buddy Status My Status My Status Redial Redial Sel Del Directories Conference Del To turn off Microphone Mute, press again. Microphone Mute applies to all modes: Services Services handset, headset, and hands-free. You can still hear all other parties while Mute is Call Lists Call Lists enabled. Buddy Status Sel Services Menu Menu Call Lists 1 4 GHI 2 1 3 2 ABC DEF ABC ABC DEF ABC 5 4 6 5 JKL GHI MNO JKL 3 DEF DEF 6 MNO GHI JKL GHI MNO JKL MNO 77 88 77 99 88 WXYZ PQRS TUV PQRS WXYZ TUV 99 Messages Message Buddy Status Do Not Disturb Do Not Dis My Status Redial Hold Hold Menu Menu Directories Directories 11 General Conference Key Use Conference 22 33 ABCABC DEFDEF ABC ABC DEFDEF Disturb DoDo NotNot Disturb To navigate through menus Transfer 5 5to enter 6 6 data, Transfer 4 4 and MNO GHIGHI JKLJKL MNO these are useful Sel tips: Redial Redial 7 77 88 88 99 99 7 Sel PQRS TUV WXYZ lists. 1. Use and to scroll through PQRS TUV WXYZ Hold Hold In some lists the ** and 0 0 # # keys Sel Del OPER OPER can be used as “Page Up” and “Page Down”. Menu Del Del Sel 2. When menus have submenus, use Messages and toSel move one level down or 2 3 Menu Not Disturbback up. oneDolevel BC DEF Messages Menu 3. Press to exit from anyDel 5 6 Del KL 1 MNO 2 menu. 3 Do Not Disturb Menu Directories DEF Messages to exit from any 88 3 99 ABC DEF 4. Press HoldDirectories Conference Menu UV 6 Messages Services 4 WXYZ5 directory. DEF GHI 0 MNO # JKL MNO5. To1 enter Messages Do Not Disturb 2 3 Services text using the dialpad, Do Notpress Disturb Conference PER 7 99 Hold ABC DEF 672 TUV883 WXYZ the number keys one or more times Do Not Disturb PQRS ABC DEF 5 6 Transfer 4 example, MNO Call Lists for ‘A’ press ‘2’ and For 06 # GHI JKL MNO *5 OPER WXYZ Redial for ‘C’ press 99JKL MNO 88 Hold 99‘222’. When in text Hold 1 77 Buddy PQRS mode TUV Status WXYZ entry the display title will show WXYZ 8 9 Hold 8 9 Hold TUV WXYZ GHI whether 0 keys# will generate numbers * OPER #0 # 4 My Status (1), upper-case (A) or lower-case (a) GHI OPER characters and the 1/A/a soft key PQRS can Redial 77 change this. GHI GHI PQRS PQRS JKL JKL TUVTUV DEF KL MNO UV WXYZ ABC DEF JKL MNO PQRS ABC TUV DEF WXYZ JKL OPER MNO TUV WXYZ GHI PER ABC DEF GHI JKL MNO PQRS TUV WXYZ 1 Conference WXYZ WXYZ OR 2 3 DEF ABC DEF JKL 5 MNO JKL MNO TUV WXYZ PQRS 88 TUV WXYZ * OPER 0 # OPER Local Conferencing 99 * Do Not Disturb Sel Hold Del Menu Messages Services 1. Place a call to the first party. 2. Press Conference or the Confrnc soft1 key to create a new call (the active GHI 4 call is Transfer placed on hold). GHI 3. Dial the phone number of the secPQRS Redial 7to ond party or use the arrow keys 7 PQRS access speed dial numbers, missed, Hold placed and received call lists. From Directories one of these lists press the Dial soft key. Services 4. When the second party answers, press Conference or the Confrnc soft1 key again to join all parties in the GHI 4 Transfer or press the Split soft conference, GHI key to put the first call on hold PQRS and Redial keep the second call as the active 77 PQRS call. Messages 6 OPER You can create a conference with two other parties using the phone’s local conferencing Directories feature. * Del Menu ABC 2 ABC 3 DEF ABC DEF 5 MNO JKL JKL 88 TUV TUV 0 OPER 6 Do Not Disturb Sel 6 the call on the conference Ending MNO originator’s phone will not end the WXYZ 99 conference, the other twoHold Delparties WXYZ can continue to talk. # OPER Menu Messages 2 ABC ABC 5 JKL JKL 88 TUV 3 DEF 9 WXYZ 0 # OPER OPER Do Not Disturb DEF A conference may be created at any time MNO between 6 an active call and a call which is on MNO hold (on the same line or another line) by WXYZ pressing the Join soft key. 9 Hold TUV 4 G Hold Hold 1. During a call, press Transfer or the Trnsfer soft key (the active call is placed Redial on hold). 2. Press the line key if set up for speed dial on the SoundPoint® IP 600/601 Sel and SoundPoint® Expansion Module or dial the number to which you want to transfer the call. OPER Hold Call Lists MNO MNO OPER OPER BC Applications Messages Messages Services Services G 77 PQ PQ * Splitting a Conference Sel Sel When a conference has been established, a Split soft key is available. Pressing this key will split the conference into two calls on hold. Del Directories Transferring Applicationsa Call Menu Use theCallarrow keys to access speed Lists dial numbers, missed, placed, and received call lists. From one of 1 Conference these lists, press the Dial soft key. 2 3 ABC DEF ABC 3. Press Transfer or the Trnsfer soft 4 key again to complete the transfer.GHI Redial This can be done as soon as the PQRS 77 ringback sound is heard or you can PQRS wait until the third party answers and talk to them before completing the transfer. Press the Split soft key to put the first call on hold and keep the second call as the active call. Messages DEF Do Not Disturb 5 6 Transfer may be cancelled during estab- GHI JKL MNO JKL MNO TUV WXYZ lishment by pressing the Cancel soft key. TUV WXYZ 88 original 99 call is resumed. Hold The 0 OPER * OPER # A blind transfer (without consultation) can also be supported by pressing the Blind soft key. Call Timer Sel Call progress on an active call is monitored through a local call timer. This is visible within the active call window on the display. Del Menu Directories Sel Services Ending a Call Redial Hold Services Replace the handset, or press if in Hands-free Mode, or if in Headset Conference Directories Mode. Call Lists ABC Redial My Status 1 2 ABC DEF Conference Directories 5 JKL MNO JKL MNO Call Lists OPER 99OR WXYZ Del Menu Redial MNO MNO Do Not Disturb 6 JKL TUV WXYZ PQRS TUV WXYZ * OPER 0 # Del 88 99 Hold OPER Messages Do Not Disturb 1 WXYZ Conference Press Directories 2 ABC M 3 DEF Hold Me and Call Lists and ABCselectDEF Do No #Placed Calls 4 to scroll 5 through 6 the list. Redial My Status JKL 77 6 To redial another previously dialed num0 My Status Sel OPER ber, press from the phone’s idle display, Buddy Status Sel and press again to place the call. * 5 GHI DEF 4 Call Lists GHI DEF DEF PQRS 3 Services GHI 3 ABC Menu PQRS TUV Services Press Redial to dial the last call placed 7 8 7 8 Buddy Status from your phone. PQRS TUV Del 4 Transfer Conference Directories Buddy Status 2 ABC GHI Press the EndCall soft key. OR 1 Conference Messages 10 GHI JKL MNO ABC GHI JKL 77 884 TUV GHI 07 MNO ABC DEF JKL 6 1 MNO 4 Services PQRS Call Lists PQRS Buddy Status * 51 TUV GHI OPER PQRS 62 995 WXYZ WXYZ JKL #8 TUV 3 DEF MNO 9 WXYZ GHI 2 ABC 3 DEF ABC DEF JKL MNO H Conference Directories Services Call Lists Buddy Status My Status Redial Sel Sel Call Forwarding Calls may be forwarded to another extension as follows: Del To turn call Del forwarding off: 1. Press the Forward soft key from the phone’s idle display or press Menu and select Features and Forward. Messages 2. (Optional) If multiple lines are in use, select which line to disable. Do Not Disturb 3. Press the Disable soft key. 1. Press the Forward soft key from the phone’s idle display or press Menu and select Features and ABC DEF Forward at1any time. 2 3 Messages 2. (Optional) If multiple ABC lines DEF are in JKL MNO use, select GHIwhich line to forward. 4 or5URL to6 forward Do Not Disturb 3. Enter a number GHI MNO all future calls to.JKL PQRS TUV WXYZ 4. Press the Enable 77 soft 88 key to99 confirm PQRS TUV WXYZ CallHoldForwarding. Idle display returns and the line indicator now displays the regular icon. Hold Call Forwarding is not available on shared lines. Idle display returns with0a moving # arrow OPER Call Forwardon the line label to confirm ing enabled. * OPER This feature is local to the phone, and may be overridden by server settings. Contact your system administrator for more details. Sel Volume Adjustment To conform to regulatory requirements, handset and headset volume will return to a preset level after each call. Hands-free volume settings will be maintained across calls. Press the volume keys to adjust handset, headset, and hands-free speaker volume Del during a call. Pressing these keys in idle state adjusts the ringer volume. Sel Menu Messages Do Not Disturb (Optional) If multiple lines are in use, Do Not Disturb can be set on a line-by-line basis. Contact your system administrator for further details. When Do Not Disturb is enabled for a particular line, this is indicated by a flashing “ X ” beside the line indicator on the display. Do Not Disturb to prevent the phone from Press Del ringing on incoming calls. A flashing icon and text on the display indicates that Do Not Disturb is on. Hold Menu Calls received while Do Not Disturb is enabled are logged in the Missed Calls list. Messages To turn off Do Not Disturb, press Do Not Disturb again. Hold This feature is local to the phone, and may be overridden by server settings. Contact your system administrator for more details. 11 Del Conference Time and Date Forward Time and Date is clearly displayed on the ® IP 600/601 SIP phone. If the Transfer SoundPoint ABC DEF phone cannot obtain a time1 and date 2 from 3 Call Lists the server, the display will flash.ABCContact DEF GHI JKL MNO your system administrator if either time 4 5 6or Speed Dial Conference date is incorrect. Users have over GHI control JKL MNO PQRS TUV WXYZ the and Redialformat of the display Forward 77 can88turn it99 off. Select options whichPQRS are right for you TUV WXYZ OPER Transfer as follows: 0 * # OPER 1 Speed Dial Headset Memory Mode 4 Call Lists Sel GHI 6 MNO MNO 99 3# WXYZ WXYZ DEF JKL MNO JKL MNO Do Not Disturb 6 Repeat steps 1-3 and select Disable to turn Headset Memory Mode off. Sel Do Not Disturb Sel Sel 6 Headset Hookswitch 99 This feature enables electronic hookswitch Hold support. Del MNO MNO WXYZ # 5 Voice Mail Voice Mail DEF WXYZ DEF * Sel DEF 3 ABC PQRS TUV WXYZ Subsequent 77 88 calls 99 to or from this phone Hold using the headset PQRS TUV WXYZ will cause the headset key to OPER flash. Pressing the line keys or the 0soft key # AnswerOPER to receive a call will now connect to the user’s headset automatically. 1. Press Menu . 2. Select Settings followed by Basic, Voice Mail Preferences, Headset Memory. Del or down arrows and Select 3. Use theDo up Not Disturb soft key to enable Headset Memory Mode. 4. Press Menu to return to the main Hold menu. DEF 2 GHI Redial can be permaAs an option, the Del headset nently enabled. This is especially useful for regular headset users. To do this: 3 1. Press Menu . Sel 2. Select Settings followed by Basic, Voice Mail Preferences, Time & Date. 3. Select Do from Clock Date, Clock Time, Not Disturb Del Clock Order or Enable / Disable. 4. Scroll through the options via the up and downHoldarrow keys. 5. Press Select to confirm and Menu toABCreturnDEF directly to the idle display. 3. Use or to select your headset and press the Select soft key. Sel Sel To select Directories a headset that supports electronic hookswitch: Del Applications Directories 3Applications EF EF 6Call Lists Menu 1. Press . 2. Select Settings > Basic > Preferences Call Lists > Headset > Analog Headset Mode. Messages ABC DEF Conference NO Sel Do Not Disturb 1 2 Del 3 ABC Messages DEF Menu XYZ GHI ABC DEF PQRS TUV JKL MNO MNO Messages WXYZ Do Not Disturb Hold Del OPER 3 Call Lists EF EF 6 JKL Do Not Disturb Sel 5 6 4 NO Display Contrast GHI JKL MNO 1 2 3 Conference Del RedialTo adjust the contrast DEF to a onABC 99 Hold 88 99 77the display comfortable level: XYZ PQRS TUV WXYZ 5 6 Transfer 4 Conference Directories GHI JKL MNO # 0 # * Menu Redial 1. Press . Select Settings 7 88 OPER 99 fol7 Services lowed by Basic, Contrast. Transfer GHI Menu NO Buddy Status NO XYZMy Status PQRS TUV WXYZ PQRS TUV WXYZ 3. Press the Ok or Cancel soft keys to Holdor reject changes. accept Menu 4. Press or the Exit soft key to return to the idle display. 2. PressingMessages the Up or OPER Down soft keys # or or volume keys will0increase ABC DEF OPER Do Not decrease theDisturb display contrast. 1 2 3 * 4 GHI ABC DEF 5 MNO JKL 6 Messages 12 Do Not Disturb Ring Type Sel Many ring types are available including a “Silent Ring”. Users can select different rings to distinguish Del between lines or to have a different ring from their neighbor’s phone. If “Silent Ring” is selected, incoming calls can only be answered by pressing the Answer soft key. To change the incoming ring: 3 DEF DEF 6 MNO MNO 99 WXYZ WXYZ # 3 DEF DEF 6 MNO MNO 99 WXYZ WXYZ # When your SoundPoint IP 600/601 phone is configured for silent ring, press the ringing Line key or the Answer soft key and you will answer the call. If your handset is off hook, the call is routed to the handset. If your handset is on hook, the call is routed to the speaker. Menu 1. Press . Select Settings followed by Basic, Ring Type. Messages 2. (Optional) If multiple lines are used, Sel first select which line to change. Do Notarrow Disturb keys, highlight the 3. Using the desired ring type. Press the Play soft Del the selected ring type. key to hear 4. Press Select Holdto change to the selected ring type. 5. Press Menu or the Exit soft key to return to the idle display. See also Distinctive Ringing / Call Treatment. Messages Do Not Disturb Call Lists Sel For additional choices, press More followed by: A local list of calls missed, received, and placed is maintained by the phone (up to Hold 100 for each). 4. Info to view information about the Del call. 5. Save to store the contact to the Contact Directory. 6. Clear to delete the call from the list. Menu Press Directories followed by Call Lists Conference and Missed, Received, or Placed Calls as desired.Services Call information will be displayed. From this screen: Call Lists 1. Choose Edit to amend the dial stringABC 1 2 before dialing. Buddy Status ABC 2. Choose Dial to return the call. GHI JKL 3. Choose Exit to return to the previous 4 5 My Status menu. GHI JKL 77 88 PQRS Redial TUV 0 OPER Directories Contact Directory ABC ABC PQRS ABC DEF DEF MNO GHI TUV 99 Sel Press for Placed Calls. WXYZ Sel Received Calls. Press Sel for Press # for Missed Calls. Hold Del Del Del JKL MNO JKL MNO WXYZ TUV WXYZ Menu Messages You can dial or search for a contact in this Messages Messages directory. You may be able to add, edit, Do Not Disturb Do Not Disturb and delete contacts. Do Not Disturb DEF JKL GHI MNO Menu Directories Directories PQRS Do Not Disturb 6 MNO Menu Services In addition to a directory of missed, Services Services 2large 3number placed, or received calls, 1 Conference 2DEF 2contact 3 3 1ABC 1local Conference of contacts in your phone’s Conference DEF ABC DEF 4 system 5 ABC6administraTransfer directory. Contact your GHI 4 JKL 4 5MNO 5 6 6 Transfer Transfer Redial for the exact number. GHI tor 88 GHIJKL99 JKLMNO MNO 77 Redial Redial PQRS 7 7TUV 77 88WXYZ 88 99 99 Hold PQRS 0 PQRSTUV# TUVWXYZ WXYZ Hold * OPER Hold 0 0# # * *OPER GHI DEF WXYZ To quickly view respective call lists PQRS TUV from the idle display: OPER * Press More and Exit soft keys to return to DEF Messages the 3 idle display. WXYZ TUV PQRS Hold Hold OPER OPER OPER OPER 13 Hold You may have read access to portions of your corporate directory through your phone. The contacts that you can see are determined by your system administrator. You can add contacts from the corporate directory to your local contact directory Sel To add or edit a contact: 1. Press Directories and select Contact Conference Directory. 2. Press More Servicesand then Add to enter another contact into the phone’s database Call orLists highlight an existing entry then press Edit. Directories Directories 3. Enter first and/orServices last name from the1 Services Buddy Status keypad. Press the 1/A/a soft key 2 3 GHI 1 Conference 1 toConference select numericABCand upDEF 4 My between Status per/lower case alphanumeric Transfer 4 5 modes. 6 GHI Transfer 4 GHI GHI JKL MNO PQRS Press the Encoding soft key to access Redial Redial Redial 88languages 99 7 777 77 special characters in other PQRS TUV WXYZ PQRS PQRS Hold if necessary. Hold 0 # * OPER 4. Enter the Contact number. This is a* required field and it must be unique (not already in the directory). ►The Speed Dial Index will automatically be assigned the next available index value. ABC DEF GHI JKL MNO GHI PQRS TUV WXYZ PQRS OPER * Contacts can be easily added from Call Lists. See Call Lists for more information. To search for a particular contact: 1. Press More and then Search from the Contact Directory menu. 2. Using the dial pad, enter the first few characters for First or Last names. 3. Press Search to search for contacts. 4. Successful matches can be dialed from the resulting screen. 14 5. Ring Type and Divert Contact may Del be left blank. Sel 6. Use and toSel switch between Enabled and Disabled settings for the last four fields. Menu Del Del 7. Press Save to confirm or Cancel to abandon the changes then press ABC Menu MenuDEF Messages Conference Exit soft keys to 2 Directories 3 or theMessages Messages ABC return DEF to the idle display. Do Not Disturb 2 JKL 3Do Not MNO Services Do Not Disturb Disturb ABC DEF ABC 5 DEF JKL 88 88 99 99 JKL JKL MNO MNO TUV TUV WXYZ MNO Call Lists WXYZ Hold TUV 0 6 6 5 OPER WXYZ TUV 0 OPER OPER OPER # Buddy Status WXYZ # My Status Redial Hold 1 Hold 2 ABC 3 D ABC D JKL GHI 5 M JKL M 77 88 W 4 GHI PQRS TUV PQRS TUV * OPER 0 OPER 6 99 W # Sel To search for a particular contact in the corporate directory: 2 3 ABC DEF ABC 5 3JKL DEF 88 6TUV MNO 0 99OPER DEF 6 JKL MNO DEF MNO TUV Conference 1. Press Directories . 2. Select Corporate Directory. 3. SearchServices for the contact in one of the Sel Sel following ways: Call Lists and a Use to scroll through the list to find the 1 Sel BuddySel Status contact. Del You can also use the * key to GHI My Status Page Up and the # key to Page 4 GHI Down. Menu Del Redial the Search soft key, then PQRS b Press 77 enter the first few letters or PQRS Messages numbers of the first name, last Menu name, or any other Do Not Disturb parameter displayed in the list. Press the Messages Submit soft key. * 99 WXYZ MNO OPER Menu 2 ABC 3 DEF ABC DEF JKL 5 MNO JKL MNO TUV 88 WXYZ TUV WXYZ 0 # OPER # WXYZ # Services Call Lists Buddy Status My Status Redial Do Not Disturb 6 99 Hold OPER The entries whose last name begin with the characters that you entered (or are alphabetically next to the characters that you entered) appear on the graphic display. Sel Sel Add Contacts From Corporate Directory: Conference Directories Messages c Using the dialHold pad, enter the Do Not Disturb first few characters of the contacts’s last name. The characters that you enter Hold appear on the second line of the graphic display. WXYZ WXYZ Del Del Conference . 1. Press Directories 2. Select Corporate Directory. 3. SearchServices for the contact. (See To search for a particular contact in Call Lists directory, on previthe corporate ous page.) 1 ABC Buddy Status soft key. 4. Press the View The DEF 1 2 3 contact’s information appears on theGHI ABC DEF 4 Status graphicMydisplay. GHI JKL MNO 4 key5to save6the GHI 5. Press the Save soft PQRS GHI contact JKL MNO contactRedial in the local directory. 7 Menu 6. Press or the Exit soft key ABC DEF dis2 repeatedly 3 to return to the idleMessages Messages play. ABC DEF TUV 7 77 88on the 99 PQRS “Entry saved” appears PQRS TUV firstWXYZ graphic display. Only the name, OPER last name, and phone number 0 are # saved. OPER PQRS * TUV WXYZ * 15 5 If the contact Del already exists in the contact directory, “Entry already exists” appears. Menu 6 Do Not Disturb JKL MNO JKL MNO 88 WXYZ TUV 0 OPER OPER 99 WXYZ Hold # Do Not Disturb Hold Speed Dial Pre-assigned numbers can be associated with line keys for rapid automated dialing. Speed Dial entries are consecutively placed next to assigned line keys on the phone. When a new entry is added to the Contact Directory, it is automatically assigned the next available speed dial index. Sel Example: To change a Speed Dial key assignment: Conference 1. Press Directories and select Contact Directory. Highlight an existing Services directory entry and press Edit, ►OR press and hold a line key which Lists a speed dial number asalreadyCallhas signed to it. That contact in the direc1 Buddy Status tory will automatically be displayed. ►OR press and hold a line key which GHI is 4 My Status A new empty entry in the unassigned. GHI directory will automatically be opened Redial allowing contact information to be PQRS Sel 7 7 added. PQRS 2. If a speed dial index already exists, Sel delete it by pressing the the Del keys. Menu * Directories Applications Conference Transfer Redial 1 4 GHI 2 ABC Hold ABC 5 JKL GHI JKL PQRS 77 TUV PQRS TUV * OPER 88 0 OPER 3. If desired, enter a new speed dialMessages Del index. For dial 2 3 enter speed 1 example, Do Not Disturb ABC DEF index as 1. This assigns the entry 4 5 6 Menu to the first line key on the GHI available JKL MNO Hold display, 77 88 99 Messages PQRS TUV WXYZ ►OR when editing the contact, press 3 0 #Do Not Disturb and hold* an OPER unassigned line key. DEF 6This will automatically assign the speed dial index which is required to MNO 99assign that line key as Holda speed dial for WXYZ the contact. A confirmation beep is #heard when this happens. 4. Press Save to confirm or Cancel to abandon the change then press Exit to return to the idle display. DEF ABC DEF GHI JKL MNO PQRS TUV WXYZ OPER MNO WXYZ 16 Del Menu 2 ABC 3 DEF ABC DEF JKL 5 MNO JKL MNO TUV 88 WXYZ TUV WXYZ 0 # OPER OPER 6 99 Messages Do Not Disturb Hold Idle display could now be as shown: Sel Del Menu Directories Messages Services 2 3 of the phone, On a default configuration 1 4 five 5 6line keys availthere could be up to able for speed dial.77 88 99 ABC DEF ABC DEF GHI JKL MNO GHI JKL MNO Conference To dial a number assigned to a Line Key, simply press the line key directly opposite the number on the display. Do Not Disturb Transfer Redial PQRS TUV WXYZ PQRS TUV WXYZ * OPER 0 # Hold Hold OPER To quickly view a complete list of assigned speed dial entries, press . Dial directly from a selected number. Sel Multiple Lines Del SoundPoint® IP 600/601 SIP can support Menu up to six lines. Lines can be configured for private or shared lines. Messages Sel 2 the3 top-most line keyDo Not Typically, isDisturb reserved for 1 ABC DEF the principle directory number of the phone. 5 on 6 how your phone is configured, Depending 4 GHI JKL MNO the display could resemble one of the displays 88 99 Hold 77 shown: ABC GHI PQRS JKL TUV PQRS TUV * OPER 0 DEF MNO WXYZ WXYZ Del Menu Directories Messages Services Conference 1 4 GHI Transfer Redial Hold # 2 ABC ABC 5 3 DEF DEF Do Not Disturb 6 JKL MNO GHI JKL MNO PQRS 77 TUV WXYZ PQRS 88 TUV WXYZ * OPER 0 # 99 Hold Sel OPER OPER Del Menu Directories Messages Services Conference 1 4 GHI Transfer Redial Hold 17 2 ABC ABC 5 3 DEF DEF 6 JKL MNO GHI JKL MNO PQRS 77 TUV PQRS 88 WXYZ TUV WXYZ * OPER 0 # OPER Do Not Disturb 99 Hold 2 BC BC 5 Multiple Keys Per Line Each line on the phone can be configured to have more than one line key associated with it. If this is the case, the display could look like this: Incoming calls to this line will be distributed evenly among the available keys. Similarly, outgoing calls will be distributed. 2 4 Hold 3 ABC DEF ABC DEF 5 GHI Do Not Disturb 6 JKL MNO GHI JKL MNO PQRS 77 TUV PQRS 88 WXYZ TUV WXYZ * OPER 0 # 99 Hold OPER Multiple Call Appearances Each line on the phone can be configured to have one or more call appearances. More than one call appearance is useful if there is an active call and an incoming call arrives on the same line. In the example shown, extension 9301 is in an outbound call with 9304. The second figure shows an incoming call from John Brown. To answer this incomingSelcall, put the original call on Hold or press the key to access the new call. Soft key labels will be updated on the display with Del these options: 3 DEF DEF 6 MNO 99 WXYZ UV WXYZ 0 # PER 1 Redial KL PER Messages Services Transfer MNO 88 Del Menu Directories Conference KL UV Sel 1. AnswerMenu the incoming call. 2. RejectMessages the incoming call. 3. Forward the incoming call to another extenDo Not Disturb sion. Answering the incoming call places the original call on Hold and refreshes the soft key labels as Hold indicated (third figure). If more than two call appearances are in use, two will appear on the display and the total number will be indicated by a counter at the bottom right corner of the display. For example “2/3” indicates that the highlighted call is the second one out of a total of three. In the example case illustrated, another outbound call can be placed on the same first line. Press Hold during the first call and press NewCall to obtain dial tone and a new call appearance for a second call. Sel Del Messages Services Conference 1 4 GHI Transfer Redial Hold 2 ABC ABC 5 3 DEF DEF Do Not Disturb 6 JKL MNO GHI JKL MNO PQRS 77 TUV PQRS 88 WXYZ TUV WXYZ * OPER 0 # 99 Hold Sel OPER Del Menu Directories Messages Services Conference 1 4 GHI Transfer Redial Hold 2 ABC ABC 5 3 DEF DEF Do Not Disturb 6 JKL MNO GHI JKL MNO PQRS 77 TUV PQRS 88 WXYZ TUV WXYZ * OPER 0 # 99 Hold Sel OPER Del Menu Directories Messages Services Conference 1 4 GHI Transfer Redial Hold 18 Menu Directories 2 ABC 3 DEF ABC DEF 5 JKL MNO MNO GHI JKL PQRS 77 TUV WXYZ PQRS TUV WXYZ * OPER 0 # 88 OPER Do Not Disturb 6 99 Hold Shared Lines The phone supports shared lines**. A shared line is indicated by a different line icon. In the figure, the first line is private and the second line is shared. If two phones share a line, an incoming call to that number will cause both phones to ring. The call can be answered on either phone but not both. Sel Del Menu Directories If a shared line is in use on one of the phones, it cannot be used on the other one. The shared line icon changes to a moving icon and the line LED turns red when the line is in use remotely. Messages Services 2optional 3 feature conDo Not Disturb Shared lines are1 an ABC DEF figured on the server 4 and 5 may 6 not be supTransfer GHI JKL MNO ported on your particular system. Contact Redial 88 99 Hold 77 PQRS TUV WXYZ your system administrator to find out. Hold ABC DEF JKL MNO PQRS TUV WXYZ * OPER 0 # ** Conference GHI Calls on shared lines can be transferred, put on hold, or added to a conference. OPER Voice Mail Received messages will be indicated by a flashing MessageSelWaiting Indicator LED on the front of the phone and optionally a visual notification on the display. A stutter dial tone in place of normal dial tone is used to indicate that one or more voice messages are waiting at the message center. Individual line indicators reflect voice or Del text messages left on that line (useful if multiple lines are in use). Menu To listen to voice messages: 3 EF DEF 6 NO NO 99 XYZ XYZ Connect to initiate Voice Mail retrieval from the Message Center, OR Press Clear to turn off the flashing LED without listening to messages. 5. Follow voice prompts to listen to messages. 1. Press Messages . 2. Select Message Center*, †. Do Not Disturb 3. (Optional) If multiple lines are in use, select from which line messages are to be retrieved. 4. Display indicates number of mesHold sages and their importance. Press # * † Voice Mail is an optional feature configured on the server and may not be supported on your particular system. Contact your system administrator to find out. Screen options may vary with serverbased application. Voice Mail can be accessed with a single key press. Contact your system administrator to configure this option. 19 Distinctive Ringing / Call Treatment Users can set distinctive incoming ringing tones for contacts in their local directory. This allows identification of a contact by a specific ring tone. Sel To set a distinctive ring for a local contact: value). See Ring Type inDelthis Conference 1. Press Directories and select Contact guide for further details. Directory. 5. Press the Save soft key or Cancel Services 2. Using the arrow keys, scroll through to abandon the change then Menu press the directory to choose a contact. to return to the idle disCall Lists Conference Directories 3. Press Edit and scroll down to Ring ABC DEF Messages play. Type. 1 2 3 Sel Status corresponding to Services 4. Enter aBuddy number ABC DEFcalls from this contact will now Incoming Do Not Disturb GHI JKL MNO one of the ring types available (press have a distinctive ringing pattern. 4 5 My Del Status Call6 Lists Sel then to remove an existing ABC Del 1 4 GHI 2 ABC ABC DEF 5 MNO JKL GHI JKL PQRS 77 TUV PQRS TUV * OPER nce ies 3s EF EF s 6 NO Status NO 99tus XYZ XYZ # 3 DEF 88 0 OPER 6 JKL 77 88 * 0 TUV MNO Menu OPER Sel WXYZ DEF JKL MNO # GHI 5 JKL MNO 77 TUV WXYZ PQRS 88 TUV WXYZ * OPER 0 # Redial Sel GHI PQRS Hold languagesDel Many are supported by the phone. To change language: 2 Del 3. The display will change to the language of your choice. 4. Exit to the idle display by pressing . Menu ABC Messages 3 DEF Do Not Disturb 4 5 6 Currenlty, Asian languages (Japanese, Korean, and Chinese) are not GHI JKL MNO GHI JKL MNO Hold supported on the phone by default. PQRS TUV WXYZ 77 88 99 Hold For more information, contact your system administrator. PQRS TUV WXYZ * OPER 0 # OPER 20 DEF ABC # 1 3 4 Hold Menu 1. Press and select Settings, Basic, Preferences, Language. Messages the list of available 2. Scroll through languages and press the Select soft Do Notthe Disturb key when desired language is ABC DEF highlighted. 1 2 3 2 Hold WXYZDo Not Disturb Multilingual Support (Localization) 1 99 WXYZ Buddy Status This Messages feature is local to the phone, and may be overridden by server PQRS TUV WXYZ My Status settings. Contact your system administrator for more details. OPER Do Not Disturb MNO Messages 99 GHI PQRS Menu Redial OPER 6 99 3 EF EF 6 NO Phone Reboot Periodically, the phone may require a user reboot. Reasons for this include accepting a Sel new configuration or new software. There are two ways to reboot the phone: Sel Del Menu Directories Messages Services ►Simultaneously press and hold the MesDel sages, Microphone Mute, and Volume keys (see figure) for more than 3 seconds or until a beep is heard. Conference Transfer Redial Hold Menu ►Press and select Settings, Advanced, Restart Phone (the user password is Messages required to access this menu). 1 4 GHI 2 ABC ABC 5 3 DEF DEF Do Not Disturb 6 JKL MNO GHI JKL MNO PQRS 77 TUV PQRS 88 WXYZ TUV WXYZ * OPER 0 # 99 Hold OPER The reboot process will begin and is complete Do Not Disturb when the idle display is shown. NO 99 XYZ XYZ # 3 EF EF 6 NO NO 99 XYZ XYZ # In the case of problems, it may be possible to restore normal operation of your Hold phone without rebooting. Contact your system administrator before attempting to reboot the phone. Optional Features Sel Text Messaging Users can send and receive Text messages Del Instant (Text) Messagon the phone. SIP ing is supported in real-time. Received messages will be indicated by a flashing Message Waiting Indicator LED on the front of the phone and optionally a visual notification on the display. Menu To read text messages: 3. Messages appear first to last in sent order. 4. Press the Next or Prev soft keys to cycle through messages in order. 5. Press the More soft key to access the Delete, Reply and New options. 1. Press Messages and select Instant Messages, OR Do Not Disturb Press the InstMsg soft key to read a message just received. 2. (Optional) If multiple lines are in Hold use, select from which line messages are to be retrieved. 21 3 EF EF 6 NO NO 99 XYZ XYZ # 3 EF EF 6 NO NO 99 XYZ XYZ # Menu To send a text message: 6. Press the Select soft key to choose from various pre-scripted short messages, 1. Press Messages . 2. Select Instant Messages. Do Not Disturb 3. (Optional) If multiple lines are in use, first select from which line to send a message. 4. Press the Hold New soft key. 5. Enter the desired extension or SIP URL. Press the 1/A/a soft key to alternate between numeric and upper/lower case alphanumeric modes. OR Press Edit to compose a custom message. Use dialpad keys to cycle through the character set. Use keys 1,*,0, and # to select special characters. 7. Press Send when finished. Presence / Status / Buddy Lists The phone combines interactive message services and status monitoring to complement a traditional messaging application such as email. displayed and updated in real time. Each phone can also be “watched” by up to eight other phones. If your SoundPoint® IP 600/601 SIP phone is configured to work with Microsoft® Office Live Communications Server 2005, the behavior of the presence setting and buddy lists is different. For more information, contact your system administrator. Live interaction within a pool of phones is possible by monitoring the “presence” of the parties involved. Each phone can “watch” the status of up to Sel 48 other phones. These other phones form the “Buddy List”. The status of buddies is To view and change your presence settings: Del 1. Do one of the following steps: Menu Press , then select Features, Directories Presence, My Status Menu Messages Services OR 1 Directories Do Not Disturb Conference Services Press the Transfer MyStat soft key. 1 Conference Redial Hold Hold * OPER 4 GHI GHI PQRS PQRS Hold GHI PQRS JKL JKL DEF TUV MNO OPER TUV WXYZ TUV WXYZ 0 # OPER 3 DEF DEF 77 Redial Transfer 2 ABC ABC 5 4 2GHI 3JKL ABC DEF 88 77 PQRS 5 6TUV JKL MNO 0 * OPER 88 99 ABC Sel 2. Use or to scroll through the list, and Sel then press the Select soft Del key to select your new status. 6 MNO MNO 99 WXYZ This Del affects information sent to Messages phones watching you. Presence Menu Do Not Disturb information will also be sent to Messages phones when you go offwatching hook or enable Do Not Disturb. Do Not Disturb Hold WXYZ # Hold 22 Sel To add or delete a contact from your buddy list: 1 2 ABC 3 DEF GHI 77 PQRS 5 6 JKL MNO JKL MNO 88 WXYZ 99 TUV DEF 2 ABC ABC Do Not Disturb 6. Press MNO the Save or Cancel soft keys to 6 or cancel changes. accept JKL7. Press MNO Directories or the Exit soft key Conference TUV WXYZ repeatedly to return to the idle 88 99 Hold display. TUV WXYZ Services Sel When Watch Buddy is enabled, the7 7 Do Not Disturb Hold PQRS contact isDeladded to your buddy list. Redial PQRS OPER 6 TUV WXYZ Menu 0 0 # * 9 OPER OPER Hold 9 Messages To block or unblock a contact from buddy list: WXYZ 2# 3 Not Disturb Conference 1. Press DoDirectories . ABC DEF Sel 2. Select Contact Directory. 5 6 JKL MNO 3. Use Services and to scroll through the 88 99 Holdthe contact. You can also list toSelfind Del TUV WXYZ use theCall*Lists key to page up and the # ABC 0 # key to page Menu down. OPER 1 26. Del Buddy Status 4. Press Edit and scroll down to the ABC Messages GHI JKL BlockMenuBuddy fields. 1 2 3 57. Do Not Disturb My Status Sel ABC DEF 5. Use and to select Enabled. 4 GHI JKL Messages 5 6 4 PQRS TUV Redial GHI 3 JKL MNO When Block Buddy is enabled, the7 88 Do Not Disturb 7 DEF Del 88 99 Hold 77 TUV contact cannot watch your phone.PQRS PQRS 6 TUV WXYZ OPER Menu 0 0 # * MNO 99 OPER Hold OPER Messages PQRS MNO * OPER MNO WXYZ ABC DEF JKL MNO TUV WXYZ OPER ABC DEF JKL MNO TUV WXYZ GHI DEF PQRS MNO * OPER WXYZ WXYZ 2# 3 ABC DEF ABC DEF JKL 5 MNO JKL MNO 88 WXYZ TUV # Call Lists Buddy Status 1 Hold 2 ABC Del When Block Buddy is disabled, the GHI contact can watch your phone. 4 ABC GHI JKL My Status 4 The default for Block BuddyMenu is DisPQRS Redial 77 abled. Messages PQRS 3 DEF 3 the Save or Cancel soft keys to Press DEF accept or cancel changes.Do Not Disturb MNO 6 Directories Press or the Exit soft key Conference MNO repeatedly to return to the idle disWXYZ play. 9 Services Hold 5 JKL 88 TUV TUV 0 * OPER 1 2 OPER 9 WXYZ # Call Lists Buddy Status My Status 4 Redial PQRS GHI Do Not Disturb 6 99 3 DEF JKL GHI Messages Menu The default for Watch Buddy is DEF Messages Disabled. 5 DEF ABC 4 GHI Del When Watch Buddy is disabled, the contact is removed from your buddy list. Conference 1. Press Directories . Sel 2. Select Contact Directory. 3. Use Services and to scroll through the list toSelfind the contact. You can also Del use theCall*Lists key to page up and the # key to page Menu down. 1 Buddyand Status scroll down to the 4. PressDelEdit Messages GHI Watch Buddy fields. 3 MenuMy Status 4 SelDo Not Disturb 5. Use and to select Enabled. DEF ABC ABC 5 JKL GHI JKL 77 88 TUV TUV WXYZ PQRS TUV 0 # * OPER OPER OPER 23 0 OPER Integrating With Microsoft® Office Live Communications Server 2005 Your phone can be configured to work with Microsoft® Office Live Communications Server and communicate with others using Microsoft® Office Communicator and Windows Messenger. From your phone, you can invite, join, control, and monitor integrated multipoint audio and video conferences. Any contacts through your buddy list will appear as a contact in Microsoft® Office Communicator and Windows Messenger. Any contacts added as a contact in Microsoft® Office Communicator and Windows Messenger will appear in your buddy list. For more information, contact your system administrator. To view and change your presence settings: Sel 1. Press the MyStat soft key. 2. Use or to scroll through the list, and Sel then press the Select soft Del key to select your new status. Menu This affects information sent to phones watching you. Presence information will also be sent to watching phones when you go offhook or enable Do Not Disturb. Del Messages 2 3 ABC DEF ABC DEF Menu Do Not Disturb Sel 5 6 HI 3JKL MNO Do Not Disturb DEF 88 99 Hold RS TUV WXYZ 6 MNO Del 0 # * OPER 99 Hold Conference Directories WXYZ To add a contact to your buddy list: JKL MNO Messages Sel DEF S TUV WXYZ MNO OPER Del WXYZ # Services R 3 EF Call Lists EF Buddy Status Conference 6 Directories My Status NO NO Services 99 Redial XYZ Hold Menu EF 3 Buddy Status 6 My Status NO 99 Redial XYZ XYZ 2 ABC GHI ServicesJKL 4 DEF 77 MNO 3 5 GHI JKL Conference DEF TUV PQRS 6 88 TransferTUV PQRS JKL MNO GHI JKL MNO PQRS TUV WXYZ Menu 6. Press or the Exit soft Hold key repeatedly to return to the idle display. Messages * EF NO ABC GHI 77 . 88 99 1. Press PQRSPresence, TUV WXYZ 2. Select Features, Buddy ABC DEF Messages List. OPER Status, Privacy 1 02 #3 Sel 3. Press the Edit soft key.ABC DEF OPER Not Disturb 4. Use Doand to select GHI JKL a buddy. MNO 4 5 6 and Sel 5. For the Sel Access field, and use Del GHI JKL MNO Sel to select Enabled. #3 Directories Do NotDelDisturb 4 5 6 To view and change your privacy list: XYZ Call Lists #1 5. Press the Submit soft key. Sel Menu 6. Press or the Exit soft key repeatedly to return to the idle display. Messages Menu 1. Press , then select Sel Features, Presence, Buddy Status. 2. Press theMessages More soft key. ABC DEF 3. Press the Add soft 1 key.2 3 Do Not Disturb of the 4. Enter the number ABC contact. DEF Del 3 DEF Del DEF Menu 88 you 99are Del HoldMenu7 WhenDelAccess is 7 enabled, PQRS TUVsee your WXYZ allowing the contact to Messages OPER Menu presence. Menu Do Not Disturb 6 Messages MNO MNO 99Do Not Disturb WXYZ WXYZ Do Not Disturb PQRS Messages * 1 2 Do Not Disturb ABC 4 GHI 3 ABC 5 JKL DEF Hold DEF 6 MNO TUV 0 OPER WXYZ Hold # Messages Do Not Disturb 24 SoundPoint® IP Expansion Module 25 Introduction Thank you for choosing the SoundPoint® IP Expansion Module, a 14-line console that expands the potential of call handling when used with the SoundPoint® IP 601 phone. Up to three SoundPoint® IP Expansion Modules can be cascaded to a single host phone increasing the total number of buttons to 48 for intensive business IP telephony users. bi-color LED indicators, allowing easy recognition of line or call state. Keys may be programmed for speed dials or directory numbers (DN). Installation and configuration of the SoundPoint® IP Expansion Module is easy, since power and signaling are taken from the host SoundPoint® IP 601 phone upon connection. No extra wires or power supplies are required for the SoundPoint® IP Expansion Module. Each of the 14 keys on the SoundPoint® IP Expansion Module features individual You can also attached a SoundPoint IP Backlit Expansion Module to your SoundPoint IP 601, however, the backlight will not turn on. Parts List The following items are included in your SoundPoint® IP Expansion Module package. Check this list before installation to ensure that you have received both items. If you are missing an item, please contact your system administrator. Base Stand SoundPoint® IP Expansion Module 26 Installing the SoundPoint® IP Expansion Module This section provides basic installation instructions and information for obtaining the best performance with the SoundPoint® IP Expansion Module. If you require additional information or assistance with your new phone, please contact your system administrator. The SoundPoint® IP 600/601 User Guide includes regulatory compliance information that your system administrator should review and can also be found at www.polycom.com. Remove the rubber plug from the SoundPoint® IP 601 or the SoundPoint® IP Expansion Module. Sel Del Menu Directories Messages Services 1 Conference 2 ABC ABC 4 5 GHI Transfer MNO 77 TUV 88 WXYZ TUV WXYZ 0 # PQRS Hold DEF * OPER Do Not Disturb 6 MNO JKL PQRS Redial 3 DEF JKL GHI 99 Hold OPER Align the SoundPoint® IP Expansion Module at the top of the groove lines on the SoundPoint® IP 601 phone and slide it downwards until it clicks into position. Connect the Base Stand by aligning the two protrusions on the stand to the holes on the back of the ExMod and snap it into place. Sel Del Menu Directories Messages Services Conference 1 4 GHI Transfer GHI Redial Hold 77 2 ABC ABC 5 JKL JKL 88 3 DEF Do Not Disturb DEF 6 MNO MNO 99 PQRS TUV WXYZ PQRS TUV WXYZ * OPER 0 # Hold OPER Sel Del Menu Directories Messages Services Conference 1 4 GHI Transfer Redial Hold 2 ABC ABC 5 3 DEF DEF Do Not Disturb 6 JKL MNO GHI JKL MNO PQRS 77 TUV WXYZ PQRS 88 TUV WXYZ * OPER 0 # 99 Hold OPER 27 To connect up to three SoundPoint® IP Expansion Modules together, repeat steps and . Sel Del Menu Directories Messages Services Conference 1 4 GHI Transfer Redial ABC 5 3 DEF DEF MNO JKL MNO 77 TUV 88 WXYZ TUV WXYZ 0 # * OPER Do Not Disturb 6 JKL GHI PQRS PQRS Hold 2 ABC 99 Hold OPER Features Line Keys Power Contacts Use these keys to activate available lines and Speed Dial assignments. Sel Del Large Graphical Display Menu 1 4 GHI GHI 77 Shows information such as Speed Dial assignment or Directory Messages 2 Number. 3 Do Not Disturb ABC DEF ABC DEF 5 6 JKL MNO JKL MNO 88 PQRS TUV PQRS TUV * OPER 0 99 WXYZ Infrared Lens WXYZ Hold Infrared Lens # OPER LED Indicators Display Line Activity and Remote User Status (BLF and Presence). Base Stand Power is automatically transferred from the host SoundPoint® IP 601 phone to the SoundPoint® IP Expansion Module(s) upon connection. Units may be plugged in and unplugged (hot swapped) at any time to a live SoundPoint® IP 601 host phone. 28 Using SoundPoint® IP Expansion Module To Place a Call Line keys on the SoundPoint® IP Expansion Module activate available lines. To place a call from an available line, press the corresponding line key and dial the desired number, OR Press the line key of the Speed Dial assignment you wish to call. For other call-handling functions such as Hold, Redial, and Call Forwarding, please see the relevant sections earlier in this User Guide. To Answer a Call Press the line key with the flashing green LED indicator. Sel Sel Del Display Contrast Conference Directories Services 3Call Lists EF EF 6Buddy Status NO NO 99 XYZ My Status XYZ Redial To adjust the contrast on the display to a comfortable level: 3. Press the Ok or Cancel soft keys on the phone to accept or reject changes. Menu 4. Press or the Exit soft key to return to the idle display. Menu 1. Press . Select Settings followed by Basic, Contrast. Messages 2. The display on the SoundPoint® IP Expansion Module(s) will change, ABC DEF Do Not a Disturb presenting new display 1 2 along 3 with line keys that are assigned Up ABC DEF or Down status. Pressing the MNO Up GHI JKL or Down line keys will increase or 4 5 6 Hold GHI JKL MNO decrease the display contrast. 77 PQRS # Speed Dial 88 Messages Do Not Disturb 99 TUV WXYZ PQRS TUV WXYZ * OPER 0 # Hold OPER You can create up to 47 speed dial entries when three SoundPoint® IP Expansion Modules are attached. To add speed dial entries, see the sections Contact Directory and Speed Dial earlier in this User Guide. 2 1 The SoundPoint® IP Expansion Module4will 5 assign line designations to the first available 88 77 line keys and then follow them with speed * 0 dial assignments. Sel Del Menu Directories Messages Services ABC Conference Hold 3 DEF ABC DEF GHI JKL MNO Transfer Redial Del Do Not Disturb 6 GHI JKL MNO PQRS TUV WXYZ PQRS TUV WXYZ OPER # 99 OPER 29 Hold Busy Lamp Field (BLF) The Busy Lamp Field (BLF) feature allows the user to monitor the hook status and remote party information of users through the busy lamp field LED indicators and display on the attendant console phone. The speed dial key adjacent to the LED indicator may be used for quick and convenient dialing, transfer and conference to the remote party. Note: This feature will only be available if configured by your system administrator. Troubleshooting No Dial-Tone Verify power is correctly applied to the SoundPoint® IP 600/601 SIP phone: Verify if dial tone is present on any other audio paths: • Check that the display is illuminated. • Make sure the LAN cable is inserted properly at the rear of the phone (try unplugging and re-inserting the cable). • If using inline powering, check that the switch is supplying power to the phone (contact your System Administrator). • Switch between handset, headset (if present) or hands-free to see if dial tone is present on these other paths. • If dial tone exists on one of these, connect a different handset or headset to isolate the problem. No Display, Incorrect Display, or Bad Contrast level of contrast (follow the instructions in this User Guide). Verify power is correctly applied to the Verify successful outbound or inbound SoundPoint® IP 600/601 SIP phone: calling: • As “No Dial-Tone” above. • Place a call to the phone under inVerify contrast adjustment: vestigation - check that the display indicates incoming call information. • Follow the instructions in this User • Lift the handset. Ensure dial tone is Guide to readjust the contrast to a present and place a call to another darker level. extension or number, check that the • Reboot the phone to obtain a default display changes in response. 30 No Ringing Verify incoming ring setting and volume levels: Verify successful outbound or inbound calling: • Adjust the ringing level from the front panel using the volume up/down keys. • Check that ring type selection is not Silent Ring. • As “No Display” above. • Check same status of handset, headset (if connected) and through the hands-free speakerphone. No Audio on Headset Verify correct connections: • Ensure the headset is plugged into the jack marked Headset at the rear of the phone. • Ensure the headset amplifier (if present) is turned on and/or the volume is correctly adjusted. • Ensure that headset is compatible with the phone. Sel No Response from Feature Key Presses Del Verify phone is in active state: • MakeDirectories a call to the phone to check for inbound call display and ringServices ing as normal. If successful, try to 1 2 3 pressConference feature keys within the call ABC to DEF access Directory or Buddy 4 Status 5 for6 Transfer GHI JKL MNO example. GHI Redial 77 ABC DEF JKL MNO 88 99 PQRS TUV WXYZ PQRS TUV WXYZ Hold • Press followed by System Status and Server Status to confirm line Do Not Disturb is actively registered to the server. • Reboot the phone to attempt re-registration to the server. Messages Sel Hold 0 is# Down” Display shows “Network * Link OPER OPER Verify LAN cable is properly connected: Directories • Check termination at the switch or hub (furthest end of the cable from Services the phone). 1 2 3 Conference • Check that the switch or hub isABCoperaDEF tionalTransfer (flashing link/status4 lights) 5 or 6 GHI JKL MNO contact your System Administrator. GHI Redial Hold Menu 77 ABC DEF JKL MNO 88 99 PQRS TUV WXYZ PQRS TUV WXYZ 0 # OPER • Press Del followed by System Status and Network Status. Scroll down Do Not Disturb to verify LAN port is Active. • Reboot the phone to attempt reconnection to the network. Menu Messages Hold 0 * OPER Safety and Compliance Part 15 Rules This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 31 2. This device must accept any interferences received, including interference that may cause undesired operation. Class B Digital Device or Peripheral Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 1. Reorient or relocate the receiving antenna. 2. Increase the separation between the equipment and receiver. 3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 4. Consult the dealer or an experienced radio/TV technician for help. Modifications approved by Polycom, Inc. could void the user’s authority to operate the equipment. In accordance with Part 15 of the FCC Rules, the user is cautioned that any changes or modifications not expressly Installation Instructions L’Installation doit être exécutée conformément à tous les règlements nationaux applicable au filage électrique. Installation must be performed in accordance with all relevant national wiring rules. Plugs Acts as Disconnect Device The socket outlet to which this apparatus is connected must be installed near the equipment and must always be readily accessible. La prise électrique à laquelle l’appareil est branché doit être installée près de l’équipement et doit toujours être facilement accessible. Industry Canada (IC) This Class [B] digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe [B] est conforme à la norme NMB-003 du Canada. 32 CE and VCCI Mark A full copy of the Declaration of Conformity can be obtained from Polycom Ltd., 270 Bath Road, Slough, Berkshire, SL1 4DX, UK. This SoundPoint® IP 600/601 SIP has been marked with the CE mark. This mark indicates compliance with EEC directories 89/336/EEC and 73/23/EEC. Polycom Limited Warranty and Limitation Liability LIMITED WARRANTY. Polycom warrants to the end user (“Customer”) that this product will be free from defects in workmanship and materials, under normal use and service, for one year from the date of purchase from Polycom or its authorized reseller. tioned. Polycom warrants any replaced or repaired product or part for ninety (90) days from shipment, or the remainder of the initial warranty period, whichever is longer. Products returned to Polycom must be sent prepaid and packaged appropriately for safe shipment, and it is recommended that they be insured or sent by a method that provides for tracking of the package. Responsibility for loss or damage does not transfer to Polycom until the returned item is received by Polycom. The repaired or replaced item will be shipped to the Customer, at Polycom’s expense, not later than thirty (30) days after Polycom receives the defective product, and Polycom will retain risk of loss or damage until the item is delivered to the Customer. Polycom’s sole obligation under this express warranty shall be, at Polycom’s option and expense, to repair the defective product or part, deliver to Customer an equivalent product or part to replace the defective item, or if neither of the two foregoing options are reasonably available, Polycom may, on its sole discretion, refund to Customer the purchase price paid for the defective product. All products that are replaced will become the property of Polycom. Replacement products or parts may be new or recondi- Exclusions Polycom will not be liable under this limited warranty if its testing and examination disclose that the alleged defect or malfunction in the product does not exist or results from: alteration. • Unauthorized use of common carrier communication services accessed through the product. • Abuse, misuse, negligent acts or omissions of Customer and persons under Customer’s control; or • Acts of third parties, acts of God, accident, fire, lightening, power surges or outages, or other hazards. • Failure to follow Polycom’s installation, operation, or maintenance instructions. • Unauthorized product modification or 33 Warranty Exclusive IF A POLYCOM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT POLYCOM’S OPTION. TO THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND NONINFRINGEMENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. POLYCOM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS. Service Agreements Please contact your Polycom Authorized Reseller for information about service agreements applicable to your product. Limitations of Liability LIMITATION OF LIABILITY. TO THE FULL EXTENT ALLOWED BY LAW, POLYCOM EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAIN- TENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF POLYCOM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT POLYCOM’S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE. Disclaimer Some countries, states, or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers, or the limitation of liability for personal injury, so the above limitations and exclu- sions may be limited in their application to you. When the implied warranties are not allowed to be excluded in their entirety, they will be limited to the duration of the applicable written warranty. This warranty gives you specific legal rights which may vary depending on local law. 34 Governing Law This Limited Warranty and Limitation of Liability shall be governed by the laws of the State of California, U.S.A., and by the laws of the United States, excluding their conflicts of laws principles. The United Nations Convention on Contracts for the International Sale of Goods is hereby excluded in its entirety from application to this Limited Warranty and Limitation of Liability. be copied, reproduced, or transmitted in any form or by any means, or translated into another language or format, in whole or part, without written consent from Polycom, Inc. Do not remove (or allow anybody else to remove) any product identification, copyright or other notices. Polycom, the Polycom logo design, and SoundPoint are trademarks of Polycom, Inc. in the U.S. and various other countries. All rights reserved under International and Pan-American Copyright Conventions. No part of the contents of this manual may Copyright Notice Portions of the software contained in this product are Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd. and Clark Cooper. THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the “Software”), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. 35 Polycom, Inc. 4750 Willow Road Pleasanton, CA 94588-2708 USA ©2007 Polycom, Inc. All Rights Reserved. Polycom®, SoundPoint®, and the Polycom logo design are registered trademarks of Polycom, Inc. in the U.S. and various countries. All other trademarks are the property of their respective companies. 1725-11621-001 Rev. E
