Download Acer Altos G500 User's Manual
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AA G500.book Page i Thursday, September 13, 2001 6:56 PM Acer Altos G500 User’s guide AA G500.book Page ii Thursday, September 13, 2001 6:56 PM Copyright © 2001 Acer Incorporated All Rights Reserved. Acer Altos G500 User’s guide Changes may be made periodically to the information in this publication without obligation to notify any person of such revision or changes. Such changes will be incorporated in new editions of this manual or supplementary documents and publications. This company makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims the implied warranties of merchantability or fitness for a particular purpose. Record the model number, serial number, purchase date, and place of purchase information in the space provided below. The serial number and model number are recorded on the label affixed to your computer. All correspondense concerning your unit should include the serial number, model number, and purchase information. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopy, recording, or otherwise, without the prior written permission of Acer Incorporated. Model Number : _________________________________ Serial Number: ___________________________________ Purchase Date: ___________________________________ Place of Purchase: ________________________________ Acer and the Acer Logo are registered trademarks of Acer Inc. Other company’s product names or trademarks are used herein for identification purposes only and belong to their respective companies. AA G500.book Page iii Thursday, September 13, 2001 6:56 PM iii Notices FCC notice This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the device off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna • Increase the separation between the device and receiver • Connect the device into an outlet on a circuit different from that to which the receiver is connected • Consult the dealer or an experienced radio/television technician for help Notice: Shield cables All connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations. Notice: Peripheral devices Only peripherals (input/output devices, terminals, printers, etc.) certified to comply with the Class B limits may be attached to this equipment. Operation with noncertified peripherals is likely to result in interference to radio and TV reception. Caution! Changes or modifications not expressly approved by the manufacturer could void the user’s authority, which is granted by the Federal Communications Commission, to operate this computer. AA G500.book Page iv Thursday, September 13, 2001 6:56 PM iv Use conditions This part complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Notice: Canadian users This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Remarque à l’intention des utilisateurs canadiens Cet appareil numérique de la classe B respected toutes les exigences du Règlement sur le matériel brouilleur du Canada. Important safety instructions Read these instructions carefully. Save these instructions for future reference. 1 Follow all warnings and instructions marked on the product. 2 Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 3 Do not use this product near water. 4 Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product. 5 Slots and openings in the cabinet and the back or bottom are provided for ventilation; to ensure reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register, or in a built-in installation unless proper ventilation is provided. 6 This product should be operated from the type of power indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company. AA G500.book Page v Thursday, September 13, 2001 6:56 PM v 7 Do not allow anything to rest on the power cord. Do not locate this product where persons will walk on the cord. 8 If an extension cord is used with this product, make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating. 9 Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock. Never spill liquid of any kind on the product. 10 Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points or other risks. Refer all servicing to qualified service personnel. 11 Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions: a When the power cord or plug is damaged or frayed b If liquid has been spilled into the product c If the product has been exposed to rain or water d If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition. e If the product has been dropped or the cabinet has been damaged f If the product exhibits a distinct change in performance, indicating a need for service. 12 Replace the battery with the same type as the product's battery we recommend. Use of another battery may present a risk of fire or explosion. Refer battery replacement to a qualified serviceman. 13 Warning! Batteries may explode if not handled properly. Do not disassemble or dispose of them in fire. Keep them away from children and dispose of used batteries promptly. AA G500.book Page vi Thursday, September 13, 2001 6:56 PM vi 14 Use only the proper type of power supply cord set (provided in your accessories box) for this unit. It should be a detachable type: UL listed/CSA certified, type SPT-2, rated 7A 125V minimum, VDE approved or its equivalent. Maximum length is 15 feet (4.6 meters). Laser compliance statement The CD-ROM drive in this computer is a laser product. The CD-ROM drive’s classification label (shown below) is located on the drive. CLASS 1 LASER PRODUCT CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE TO BEAM. Notices FCC notice Important safety instructions Laser compliance statement iii iii iv vi 1 System overview 1 Overview Processors Memory System chipsets Expansion slots Hardware management support Features summary 3 3 3 4 5 6 7 2 System tour External and internal structure Front panel Rear panel Internal components Keyboard Mouse Disk drives 3.5-inch floppy drive CD-ROM drive Setting up your system Preinstallation requirements Basic connections Connecting the PS/2 keyboard Connecting the PS/2 mouse Connecting the VGA monitor Connecting to the network Connecting the power cable Turning on your system Power-on problems Turning off your system Connecting options Printer USB devices 3 Upgrading your system Installation precautions 9 11 11 12 13 15 17 18 18 19 20 20 21 21 22 23 24 25 26 27 28 29 29 30 31 33 Contents AA G500.book Page vii Thursday, September 13, 2001 6:56 PM AA G500.book Page viii Thursday, September 13, 2001 6:56 PM ESD precautions Preinstallation instructions Post-installation instructions Opening your system Opening the front panel door Removing the front panel door Opening the side panel Mainboard layout Installing the VGA card retainer Installing and removing storage devices Replacing the 3.5-inch floppy drive Replacing a 5.25-inch storage device (optional) Removing and installing the CPU Removing a CPU Installing a CPU Removing and installing memory modules Removing a DIMM Installing a DIMM Installing expansion cards Installing an external redundant system fan (optional) 4 BIOS Setup utility BIOS Setup utility Entering Setup System Information Product Information Disk Drives IDE Channel Type Onboard Peripherals Power Management Boot Options Date and Time System Security Setting and changing the password Removing a password IPMI Configuration RDM Configuration Load Default Settings Abort Settings Change Exit Setup Appendix A: ASM Pro quick installation guide Installing ASM Pro 33 33 34 35 35 35 36 38 41 44 44 45 48 48 51 53 53 54 56 58 59 61 62 64 66 67 69 71 74 77 79 80 81 83 84 87 90 91 92 93 95 System requirements System setup Installing ASM Pro Console Installing ASM Pro Server Agent Installing RDM System requirements Connecting communication peripherals RDM Console setup Installing AWM and Microsoft Internet Information Service (IIS) System requirements Installing AWM Setting up Microsoft IIS Running AWM 95 95 96 96 103 103 104 107 109 109 109 110 111 Index 113 Contents AA G500.book Page ix Thursday, September 13, 2001 6:56 PM AA G500.book Page x Thursday, September 13, 2001 6:56 PM AA G500.book Page 1 Thursday, September 13, 2001 6:56 PM 1 System overview AA G500.book Page 2 Thursday, September 13, 2001 6:56 PM The Acer Altos G500 server model is a powerful dual-processor system loaded with a host of new and innovative features. The system offers a new standard for flexible productivity ideal for local or wide area networks and multiuser server environments. AA G500.book Page 3 Thursday, September 13, 2001 6:56 PM 3 Overview The Acer Altos G500 server model utilizes a PCI bus based dualprocessor mainboard built on an ATX baseboard. It comes with a dual FC-PGA (Flip-Chip Pin-Grip Array) processor socket utilizing the Intel® Pentium® III processor integrated with the VIA Pro 266T chipset. The mainboard also integrates the Intel® 82550 10/100 Mbps PCI Ethernet chipset that supports WOL (Wake on LAN) for better remote site management. For expandability, the mainboard includes one AGP (Accelerated Graphics Port) bus, five PCI bus slots and four DIMM sockets that allow memory installation up to a maximum of 4 GB using 1-GB DDR SDRAM (double data rate Synchronous DRAM) modules. For connectivity, the mainboard provides two USB (Universal Serial Bus) connectors, PS/2 interface for both mouse and keyboard and other standard features such as two UART NS16C550 serial ports, enhanced parallel port with Enhanced Parallel Port (EPP)/Extended Capabilities Port (ECP) support and one RJ-45 network port. The system is fully compatible with MS-DOS V6.X, Novell Netware, Red Hat Linux, Windows NT 4.0, Windows 2000, and SCO Unixware. Processors The Pentium III processor delivers higher performance than previous Pentium processors while maintaining binary compatibility with all previous Intel Architecture processors. The mainboard supports 100 or 133 MHz GTL+ host bus frequencies for one Pentium III processor running at 933 Mhz, 1 GHz, 1.13 GHz, 1.26 GHz and future generation of Pentium III processors. Memory The four DIMM sockets on board accept 128-, 256-, 512-MB and 1-GB DDR SDRAM modules for a maximum memory upgrade capacity of up to 4 GB. For data integrity, the default setting of the ECC (errorcorrecting code) function of the memory system in BIOS is enabled. AA G500.book Page 4 Thursday, September 13, 2001 6:56 PM 4 1 System overview Note: The DDR SDRAM module should work under 3.3 volts only; 5-volt memory devices are not supported. The mainboard supports 266 MHz DDR-SDRAM (PC-2100) module. System chipsets VIA Pro266T chipset The VIA Pro266T chipset was specifically designed to meet the needs of high performance systems. It consists of two components: VT8653 (north bridge) and VT8233 (south bridge). • VT8653 (north bridge) provides the host interface, memory system control interface, PCI interface, and AGP interface to boost graphics performance. • VT8233 (south bridge) integrates super I/O functions like keyboard and mouse interface, floppy disk controller, advanced digital data separator, two compatible serial ports (UARTs), one parallel port, on-chip 12 mA AT bus drivers, one floppy direct drive support, and Intelligent Power Management (IPM) support. SCSI subsystem The dual-channel AIC-7899 single-chip host adapter delivers Ultra 160/m SCSI data transfer rates which double the Ultra-2 SCSI data transfer rate of up to 160 MByte/s. With two channels, it delivers a total of 320 MByte/s bandwidth. In addition, the AIC-7899 features a 66 MHz, 64-bit PCI interface that supports zero wait-state memory which also operates on 33 MHz, 32-bit PCI buses. It supports up to 15 devices on a 12-meter cable (or 25 meters in a point-to-point configuration), making it ideal for both clustering and RAID configurations. AA G500.book Page 5 Thursday, September 13, 2001 6:56 PM 5 LAN subsystem Another cost-effective feature for network solutions is the integration of Intel’s 82550 10/100 Mbps Fast Ethernet controller which supports: • Advanced Configuration and Power Interface (ACPI) 1.0B-based power management • wake on Magic Packet • wake on Interesting Packet • advanced System Management Bus (SMB) based manageability • Wired for Management (WfM) 2.0 compliance • IP checksum assist • PCI 2.2 compliance • PC 2001 compliance Expansion slots AGP bus AGP is solely developed for the purpose of supporting 3D graphic applications. The AGP Pro (50) slot has a 32-bit wide channel that runs at 66 MHz, which translates into a total bandwidth of 266 MBps. This is twice the bandwidth of PCI buses (133 MBps). AGP also accesses the main memory directly allowing 3D textures to be stored in main memory rather than video memory. PCI bus The mainboard has five PCI buses that support 32-bit/33 MHz PCI devices. The PCI bus is the key interface that communicates between the north and the south bridge. AA G500.book Page 6 Thursday, September 13, 2001 6:56 PM 6 1 System overview Hardware management support The mainboard supports a power management function that conforms to the power saving standards of the U.S. Environmental Protection Agency (EPA) Energy Star program. It also offers Plug-and-Play feature which helps save users from configuration problems, thus making the system more user-friendly. Additional features include hardware support for ASM Pro (Advanced System Manager Pro) and RDM (Remote Diagnostic Management). ASM detects problems in the CPU thermal condition, CPU working voltage detection (±12V/±5V/3.3V/1.5V), and PCI bus utilization calculation. It also detects if the CPU fan or the chassis fan malfunctions. Meanwhile, RDM allows execution of the RDM diagnostic program from a remote RDM station to fix detected problems or to reboot the system. AA G500.book Page 7 Thursday, September 13, 2001 6:56 PM 7 Features summary The mainboard has the following major components: • FC-PGA dual socket that supports a Pentium III processor running at 933 MHz,1 GHz, 1.13 GHz and1.26 GHz and future generations of Pentium III CPUs • VIA Pro266T chipset which includes the north and the south bridge • Onboard Intel 82550 10/100 Mbps LAN chip with WOL support • Adaptec® AIC-7899 Dual Channel SCSI controller chipset supports: • Channel A - one 68-pin ULTRA 160/m SCSI connector • Channel B - one 68-pin ULTRA 160/m SCSI connector • Four DIMM sockets that accept 128-, 256-, 512-MB and 1-GB DDRSDRAM with a maximum memory upgrade capacity of 4 GB • One AGP bus and five PCI bus slots • System clock/calendar with battery backup • IDE disk drive interfaces • Super I/O chipset • Auxiliary power connector for 280-watts SPS and ATX power supply • Hardware support for ASM Pro (Advanced System Manager Pro) and RDM (Remote Diagnostic Management) • • • • External ports: Two USB connectors PS/2-compatible keyboard port PS/2-compatible mouse port • • • RJ-45 jack Parallel port Two serial ports AA G500.book Page 8 Thursday, September 13, 2001 6:56 PM 8 1 System overview AA G500.book Page 9 Thursday, September 13, 2001 6:56 PM 2 System tour AA G500.book Page 10 Thursday, September 13, 2001 6:56 PM This chapter discusses the features and components of your system. AA G500.book Page 11 Thursday, September 13, 2001 6:56 PM 11 External and internal structure Front panel Note: One pair of system keys are hung inside the front panel door. Additional duplicate keys can be found at the back of the system. No. Item 1 Power indicator 2 Hard disk activity indicator AA G500.book Page 12 Thursday, September 13, 2001 6:56 PM 12 2 System tour No. Item 3 System status indicator 4 Keylock 5 Front panel Rear panel No. Item No. Item 1 System fan 4 I/O connectors 2 Power cable socket 5 Monitor/VGA port AA G500.book Page 13 Thursday, September 13, 2001 6:56 PM 13 No. Item No. Item 3 Housing fan 6 Expansion slots Internal components No. Item 1 CD-ROM Headphone/Earphone port 2 CD-ROM Increase/Decrease volume button 3 CD-ROM activity indicator 4 CD-ROM tray 5 CD-ROM Play/Forward button 6 CD-ROM Stop/Eject button AA G500.book Page 14 Thursday, September 13, 2001 6:56 PM 14 2 System tour No. Item 7 Floppy drive eject button 8 Floppy drive tray 9 Floppy drive activity indicator 10 Power button 11 Power indicator 12 Hard disk activity indicator 13 System status indicator 14 5.25-inch half-height bays 15 Expansion slots 16 Housing fan 17 Power supply AA G500.book Page 15 Thursday, September 13, 2001 6:56 PM 15 Keyboard Your system comes with a PS/2 keyboard. The keyboard has full-sized keys that include separate cursor keys, two Windows keys, and twelve function keys. No. Component Function 1 Function keys (F1 - F12) Access most of the computer’s controls like screen brightness, volume output and the BIOS Setup utility. 2 Scroll Lock When activated, the screen moves one line up or down when you press the up arrow or down arrow respectively. Take note that Scroll Lock may not work with some applications. 3 Num Lock When activated, the keypad is set to numeric mode, i.e., the keys function as a calculator (complete with arithmetic operators such as +, -, x, and /). AA G500.book Page 16 Thursday, September 13, 2001 6:56 PM 16 2 System tour No. Component Function 4 Cursor keys Also called the arrow keys. These keys let you move the cursor around the screen. They serve the same function as the arrow keys on the numeric pad when the Num Lock is toggled off. 5 Application key Opens the applications context menu (same function as clicking the right button of the mouse). 6 Palm rest Provides a comfortable place to rest your hands while typing. (detachable) 7 8 Windows logo key Caps Lock Start button. Combinations with this key perform special functions, such as: • Windows + Tab: Activate the next Taskbar button • Windows + E: Explore My Computer • Windows + F: Find Document • Windows + M: Minimize All • Shift + Windows + M: Undo Minimize All • Windows + R: Displays the Run dialog box When activated, all alphabetic characters typed appear in uppercase (same function as pressing Shift + <letter>). AA G500.book Page 17 Thursday, September 13, 2001 6:56 PM 17 Mouse Your PS/2 mouse has one ratchet wheel and two buttons: a left button and a right button. Quickly pressing and releasing the buttons is called clicking. Sometimes, you will need to do a double-click (clicking the same button twice quickly) or a right-click (clicking the right button quickly). The ratchet wheel in between the two buttons is added to provide easier scrolling capability. By simply moving the wheel with your index finger, you can quickly move through multiple pages, lines, or windows. The wheel may also function as a third button allowing you to quickly click or double-click an icon or a selected item. Note: If you are left-handed, refer to your Windows manual for instructions on how to set up your mouse for left-handed use. AA G500.book Page 18 Thursday, September 13, 2001 6:56 PM 18 2 System tour Disk drives Your system comes with the following disk drives: 3.5-inch floppy drive Your system’s 3.5-inch floppy drive can handle 720-KB and 1.44-MB capacity diskettes. Floppy diskettes are compact, lightweight, and easy to carry around. Here are some tips on how to take care of your diskettes: • Always make backup copies of the diskettes that contain important data or program files. • Keep diskettes away from magnetic fields and sources of heat. • Avoid removing a diskette from the floppy drive when the drive activity indicator is on. • Write-protect your diskettes to prevent accidental erasure. To do this, slide the write-protect tab to the write-protect position (1). Sliding the write-protect tab to the not-write-protect position (2) will allow you to store and modify data in your diskettes. • When you put a label on a 3.5-inch diskette, make sure that the label is properly attached (flat on the surface) and within the labeling area (area with a slight surface depression) on the diskette. An improperly attached label may cause a diskette to get stuck in the floppy drive when you are inserting or removing it. AA G500.book Page 19 Thursday, September 13, 2001 6:56 PM 19 CD-ROM drive Your system comes with a CD-ROM drive. This drive is located on the front panel of your system. The CD-ROM drive allows you to play different types of compact discs (CDs) and video CDs. CDs, like diskettes, are also compact, lightweight, and easy to carry around. However, they are more delicate than diskettes and must be handled with extra care. To insert a CD into your system’s CD-ROM drive: 1 Gently push the Stop/Eject button located on the front panel. 2 When the disc tray slides open, insert the CD. Make sure that the label or title side of the disc is facing upward. Caution! Hold the disc by the edges to avoid leaving smudges or fingerprints. 3 Push the Stop/Eject button again to close the tray. To take care of your CDs: • Keep your discs in a disk case when not in use to avoid scratches or other damage. Any kind of dirt or damage can affect the data on the disc, impair the disc lens reader on the CD-ROM drive, or stop the system from successfully reading the disc. • When handling discs, always hold them by the edges to avoid smudges or fingerprints. • When cleaning discs, use a clean, dust-free cloth and wipe in a straight line from the center to the edge. Do not wipe in a circular motion. • Clean your CD-ROM drive periodically. You may refer to a cleaning kit for instructions. Cleaning kits can be purchased in any system or electronics shop. AA G500.book Page 20 Thursday, September 13, 2001 6:56 PM 20 2 System tour Setting up your system Preinstallation requirements Selecting a site Before unpacking and installing the system, select a suitable site for the system for maximum efficiency. Consider the following factors when choosing a site for the system: • Near a grounded power outlet • Clean and dust-free • Sturdy surface free from vibration • Well-ventilated and away from sources of heat • Secluded from electromagnetic fields produced by electrical devices such as air conditioners, radio and TV transmitters, etc. Checking the package contents Check the following items from the package: • Acer Altos G500 ystem • Acer Altos G500 User’s guide (with system binder) • CD-ROM driver kits • System keys (hung inside the front panel door) If any of the above items are damaged or missing, contact your dealer immediately. Save the boxes and packing materials for future use. AA G500.book Page 21 Thursday, September 13, 2001 6:56 PM 21 Basic connections The system unit, keyboard, mouse, and monitor constitute the basic system. Before connecting any other peripherals, connect these peripherals first to test if the system is running properly. Connecting the PS/2 keyboard Plug the plug the keyboard cable into the PS/2 keyboard port (purple) located on the rear panel of your system. AA G500.book Page 22 Thursday, September 13, 2001 6:56 PM 22 2 System tour Connecting the PS/2 mouse Plug the PS/2 mouse cable into the PS/2 mouse port located on the rear panel of your system. (green port) AA G500.book Page 23 Thursday, September 13, 2001 6:56 PM 23 Connecting the VGA monitor To connect the VGA monitor, simply plug the monitor cable into the monitor/VGA port system. (blue port) located on the rear panel of your AA G500.book Page 24 Thursday, September 13, 2001 6:56 PM 24 2 System tour Connecting to the network You can connect your computer to a Local Area Network (LAN) using a network cable. To do so, simply plug the network cable into the network port system. (black port) located on the rear panel of your Note: Consult your operating system manual for information on how to configure your network setup. AA G500.book Page 25 Thursday, September 13, 2001 6:56 PM 25 Connecting the power cable Plug the power cable into the power cable socket located on the rear panel of your system. Then plug the other end of the power cable into a power outlet. The figure below shows a complete connection of the whole system AA G500.book Page 26 Thursday, September 13, 2001 6:56 PM 26 2 System tour Turning on your system After making sure that you have set up the system properly and connected all the required cables, you can now power on your system. To power on the system, press the power button on the front panel. The system starts up and displays a welcome message. After that, a series of power-on self-test (POST) messages appears. The POST messages indicate if the system is running well or not. Note: If the system does not turn on or boot after pressing the power button, go to the next section for the possible causes of the boot failure. Aside from the POST messages, you can determine if the system is in good condition by checking if the following occurred: • Power indicator on the front bezel lights up (green) • Power, Num Lock, and Caps Lock indicators on the keyboard light up AA G500.book Page 27 Thursday, September 13, 2001 6:56 PM 27 Power-on problems If the system does not boot after you have applied power, check the following factors that might have caused the boot failure. • The external power cable may be loosely connected. Check the power cable connection from the power source to the power cable socket on the rear panel. Make sure that the cable is properly connected to the power source and to the power cable socket. • No power comes from the grounded power outlet. Have an electrician check your power outlet. • Loose or improperly connected internal power cables. Check the internal cable connections. If you are not confident to perform this step, ask a qualified technician to assist you. Warning! Make sure all power cords are disconnected from the electrical outlet before performing this task. Note: If you have gone through the preceding actions and the system still fails to boot, ask your dealer or a qualified technician for assistance. AA G500.book Page 28 Thursday, September 13, 2001 6:56 PM 28 2 System tour Turning off your system To turn off your computer, on the Windows taskbar click on the Start button, point to Shut Down..., select Shut down from the dropdown window then click on OK. You can then turn off all peripherals connected to your computer. If you cannot shut down your computer, press the power button for at least four seconds. Quickly pressing the button may put the computer in a Suspend mode only. AA G500.book Page 29 Thursday, September 13, 2001 6:56 PM 29 Connecting options Printer Your system supports serial, parallel and USB printers. To connect a parallel printer, plug the printer cable into the parallel/ printer port system. (burgundy port) located on the rear panel of your Note: If you are using a serial printer, connect the printer cable into either serial port 1 or serial port 2. In the same manner, connect a USB printer by plugging the printer cable into either USB ports. The serial and USB ports are both located on the system’s rear panel. AA G500.book Page 30 Thursday, September 13, 2001 6:56 PM 30 2 System tour USB devices Universal Serial Bus (USB) is a new serial bus design that is capable of cascading low-/medium-speed peripherals (less than 12 Mbps) such as a keyboard, mouse, joystick, scanner, printer and modem. With USB, complex cable connections can be eliminated. Your system comes with two USB ports located on the rear panel. These ports allow you to connect additional serial devices to your system without using up its system resources. To connect a USB device, simply plug the device cable into either USB ports (black port) located on the rear panel of your system. Note: Most USB devices have a built-in USB port which allows you to daisy-chain other devices. AA G500.book Page 31 Thursday, September 13, 2001 6:56 PM 3 Upgrading your system AA G500.book Page 32 Thursday, September 13, 2001 6:56 PM This chapter contains basic information about your mainboard that you will find helpful when performing the instructions of the upgrade process which are also discussed in this chapter. AA G500.book Page 33 Thursday, September 13, 2001 6:56 PM 33 Installation precautions Before you install any system component, we recommend that you read the following sections. These sections contain important ESD precautions along with preinstallation and post-installation instructions. ESD precautions Electrostatic discharge (ESD) can damage your processor, disk drives, expansion boards, and other components. Always observe the following precautions before you install a computer component: 1 Do not remove a component from its protective packaging until you are ready to install it. 2 Wear a wrist grounding strap and attach it to a metal part of the computer before handling components. If a wrist strap is not available, maintain contact with the computer throughout any procedure requiring ESD protection. Preinstallation instructions Always observe the following before you install any component: 1 Turn off your system and all the peripherals connected to it. 2 Unplug all cables from the power outlets. 3 Open your system according to the instructions on page 35. 4 Follow the ESD precautions described above when handling a computer component. 5 Remove any expansion board(s) or peripheral(s) that block access to the DIMM socket or other component connector. See the following sections for specific installation instructions on the component you want to install. AA G500.book Page 34 Thursday, September 13, 2001 6:56 PM 34 3 Upgrading your system Warning! Failure to properly turn off the computer before you start installing components may cause serious damage. Do not attempt the procedures described in the following sections unless you are a qualified service technician. Post-installation instructions Observe the following after installing a computer component: 1 See to it that all components are installed according to the described step-by-step instructions. 2 Replace any expansion board(s) or peripheral(s) that you have previously removed. 3 Connect the necessary cables. 4 Replace the side panel. 5 Turn on the system. AA G500.book Page 35 Thursday, September 13, 2001 6:56 PM 35 Opening your system Caution: Before you proceed, make sure that you have turned off your system and all peripherals connected to it. Read the “Preinstallation instructions” on page 33. You need to open your system before you can install additional components. The system housing has one front panel door and one removable side panel. See the following section for instructions. Opening the front panel door A security lock secures the front panel door to protect your system unit against unauthorized access. To open the front panel door: 1 Insert the key into the lock and turn it clockwise until it points to the unlocked icon. 2 Pull open the front panel door. Removing the front panel door The front panel door is attached to the main housing by screwless hinges. Follow these steps to remove the door: 1 Unlock the door with the key (when necessary). 2 Open it to more than a 45° angle. AA G500.book Page 36 Thursday, September 13, 2001 6:56 PM 36 3 3 Upgrading your system Lift it up a little, then move it away from the housing. Opening the side panel A microswitch is located on the side panel. It helps indicate whether the panel is removed or intact. 1 Turn off your system unit and unplug all cables. 2 Place the system unit on a flat, steady surface. 3 Open then remove the front panel door. Refer to page 35 for more detailed instructions. AA G500.book Page 37 Thursday, September 13, 2001 6:56 PM 37 4 Remove the two front screws with a Phillips screwdriver. Keep them in a safe place for later use. 5 Pull out the panel handle to remove the side panel. AA G500.book Page 38 Thursday, September 13, 2001 6:56 PM 38 3 Upgrading your system Mainboard layout The mainboard becomes accessible once you open the system. It should look like the figure shown below AA G500.book Page 39 Thursday, September 13, 2001 6:56 PM 39 Item Description BU1 Internal buzzer BT1 Battery CNX3 Intelligent Platform Management Bus (IPMB) CNX4 Power status CN1 20-pin ATX power supply connector CN2 Above: PS/2 mouse port Below: PS/2 keyboard port CN3 6-pin AUX power supply connector CN4 USB ports CN5 Above: Parallel port Left (from backside): Serial port 2 Right (from backside): Serial port 1 CN6 CPU 1 fan connector CN7 - CN10 DIMM 1 - DIMM 4 slots CN11 LAN jack (RJ-45) CN12 Primary IDE connector CN13 Secondary IDE connector CN14 FDD connector CN17 CPU 2 fan connector CN18 System fan 3 connector CN19 AGP slot AA G500.book Page 40 Thursday, September 13, 2001 6:56 PM 40 3 Upgrading your system Item Description CN20 Multi connector 1, 2 : Power button 3, 4, 5, 6 : Event LED 7, 9, 11 : Power LED 8, 10, 12,14 : HDD LED 19, 20 : Intrusion sensor 21-22 : Reserved CN21 Wake on LAN connector CN22 SCSI LED connector CN28 SCSI channel B connector (68-pin) (Ultra 160/m) CN30 System fan 1 connector CN31 System fan 2 connector CN33 SCSI channel A connector (68-pin) (Ultra 160/m) JP14 Clear CMOS 1-2 : Normal 2-3 : Clear PCI1-PCI5 PCI 1 to PCI 5 slots SW1 (1) On: Password Disable SW1 (2) Reserved SW1 (3) SCSI channel A terminator 1-2 : On 2-3 : Off SW1 (4) SCSI channel B terminator 1-2 : On 2-3 : Off UX13 IPMI chipset (Intelligent Platform Management Interface, for BIOS) AA G500.book Page 41 Thursday, September 13, 2001 6:56 PM 41 Item Description U6 CPU 1 socket U10 VIA Pro266T chipset (VT8653, north bridge) U14 CPU 2 socket U22 Flash ROM (BIOS) U23 Intel® 82550 LAN chipset U32 VIA Pro266T chipset (VT8233, south bridge) U44 Super I/O chipset (SMSC 47M102) U47 SCSI chipset (Adaptec AIC-7899W) Settings in bolface are the default factory settings. Installing the VGA card retainer To maintain the stability of the VGA card connection to the mainboard, please check if a VGA card retainer is installed on your system. If the card retainer is not present, refer to the instructions below for the installation process: Note: The VGA card retainer is included in your system’s package contents. If it is missing or damaged, contact your computer dealer immediately. AA G500.book Page 42 Thursday, September 13, 2001 6:56 PM 42 3 Upgrading your system 1 Press your fingers on the card retainer wedge clip to detach it from the rod portion of the retainer. 2 Slip the wedge through the card retainer rod (1). Peel off the adhesive cover from the flat portion of the card retainer (2). AA G500.book Page 43 Thursday, September 13, 2001 6:56 PM 43 3 Press the adhesive side of the card retainer to the side of the VGA slot (1). Adjust the wedge to the VGA card height by pressing its clip to move it downward (2). Make sure that the wedge properly secures the VGA card into place. AA G500.book Page 44 Thursday, September 13, 2001 6:56 PM 44 3 Upgrading your system Installing and removing storage devices Your system supports one 3.5-inch and five 5.25-inch internal storage devices. The empty drive bays allow you to install additional drives such as a CD-ROM drive, a digital audio tape (DAT) drive or another hard disk drive. These would provide your system additional storage capacity. Note: Your basic system already comes pre-installed with a CDROM drive and a 3.5-inch floppy drive. Replacing the 3.5-inch floppy drive 1 Remove the housing panels. Refer to page 36 for more detailed instructions. 2 Disconnect the power and signal cables from the old drive. 3 Detach the old 3.5-inch drive with the drive frame from the housing by removing the two chassis screws. Keep the screws for later use. 4 Remove the four frame screws that hold the old drive to the drive frame then pull out the drive. 5 Install a new 3.5-inch drive to the drive frame and secure it with the four frame screws you have previously removed. AA G500.book Page 45 Thursday, September 13, 2001 6:56 PM 45 6 Insert the new drive into the drive bay and secure it with the two chassis screws you have previously removed. 7 Connect the power and signal cables to the new drive. 8 Replace the housing panels. Replacing a 5.25-inch storage device (optional) Note: If you are installing a new drive in an empty drive bay, skip steps 2 to 4. To replace a 5.25-inch storage device: 1 Remove the housing panels. Refer to page 36 for more detailed instructions. 2 Detach the power and signal cables from the drive. AA G500.book Page 46 Thursday, September 13, 2001 6:56 PM 46 3 Upgrading your system 3 Detach the 5.25-inch drive frame from the housing by removing the two screws chassis. Keep the screws for later use. 4 Remove the four frame screws that hold the old drive to the drive frame then pull out the drive. 5 Install a new 5.25-inch drive to the drive frame and secure it with the four frame screws you have previously removed. AA G500.book Page 47 Thursday, September 13, 2001 6:56 PM 47 6 Insert the drive frame with the newly-installed 5.25-inch drive into the drive bay and secure it with the two chassis screws you have previously removed. 7 Connect the power and signal cables to the drive. 8 Replace the housing panels. AA G500.book Page 48 Thursday, September 13, 2001 6:56 PM 48 3 Upgrading your system Removing and installing the CPU Your system’s Pentium III processor comes in a FC-PGA 370-pin package. The FC-PGA package is designed for the new breed of sleek, high performance, small form factor PCs. Your mainboard supports a Pentium III processor running at 933 MHz, 1 GHz, 1.13 GHz and1.26 GHz and future generations of Pentium CPUs on a 100 or 133 MHz system bus. Caution: Always observe the ESD precautions when installing or removing a system component. Refer to page 33. Removing a CPU Follow these steps to remove a CPU: 1 Remove the housing panels. See page 36 for more detailed instructions. 2 Locate the CPU socket on the mainboard. AA G500.book Page 49 Thursday, September 13, 2001 6:56 PM 49 3 Detach the fan/heatsink cable connector (1). 4 Insert a flat screwdriver into the fan/heatsink metal bracket (2) and pry it outward (3). 5 Detach the metal bracket from the socket (4) then remove it from the other side (5). AA G500.book Page 50 Thursday, September 13, 2001 6:56 PM 50 3 Upgrading your system 6 Pull out the fan/heatsink from the CPU(1). 7 Raise the socket lever up to a 90° angle (2) before detaching the CPU from its socket (3). Caution: The heatsink becomes very hot when the system is on. NEVER touch the heatsink with any metal or with your hands. AA G500.book Page 51 Thursday, September 13, 2001 6:56 PM 51 Installing a CPU Before you proceed make sure that there is no CPU installed in the CPU socket. Follow the steps below to install a CPU: 1 Locate the CPU socket on the mainboard. 2 Secure the CPU fan to its base with the four screws provided. AA G500.book Page 52 Thursday, September 13, 2001 6:56 PM 52 3 Upgrading your system 3 Align the CPU to its socket, making sure that pin 1 (indicated by the notched corner) of the CPU connects to hole 1 of the socket (on the bottom right corner) (1). 4 Insert the CPU into the socket (2), then press down the socket lever to lock the CPU into place (3). 5 Reattach the metal brackets to the CPU (1 to 3), then plug the fan/ heatsink cable into the fan connector on the mainboard (4). AA G500.book Page 53 Thursday, September 13, 2001 6:56 PM 53 Removing and installing memory modules The four 184-pin memory sockets onboard support DDR SDRAM modules. You may install 128-, 256-, 512-MB and 1 GB DDR SDRAM for a maximum memory upgrade capacity of up to 4 GB. The DDR SDRAM module should work under 2.5 volts only; 5-volt memory devices are not supported. The mainboard supports 266 MHz DDR-SDRAM ( PC-2100) modules. Each of the memory sockets is independent from the others. This independence allows you to install memory modules with different capacities to form different configurations. Removing a DIMM Before you can install a new DIMM in a socket, remove first any previously installed DIMM from that socket. 1 Open the front panel and remove the side panel of the housing. See page 36 for more information on opening the housing panels. 2 Locate the DIMM socket on the mainboard. 3 Press the holding clips on both sides of the socket outward to release the DIMM (a). AA G500.book Page 54 Thursday, September 13, 2001 6:56 PM 54 4 3 Upgrading your system Gently pull the DIMM upward to remove it from the socket (b). Note: Place your forefingers on the top of the DIMM before pressing the holding clips to gently disengage the DIMM from the socket. Installing a DIMM Before you can install a new DIMM in a socket, remove first any previously installed DIMM from that socket. 1 Locate the DIMM socket on the mainboard. 2 Open the clips on the socket. 3 Align then insert the DIMM into the socket. 4 Press the holding clips inward to lock the DIMM in place. AA G500.book Page 55 Thursday, September 13, 2001 6:56 PM 55 Note: The DIMM socket is slotted to ensure proper installation. If you insert a DIMM but it does not fit easily into the socket, you may have inserted incorrectly. Reverse the orientation of the DIMM and insert it again. Reconfiguring your system memory The system automatically detects the amount of memory installed. Run Setup to view the new value for total system memory and make a note of it. AA G500.book Page 56 Thursday, September 13, 2001 6:56 PM 56 3 Upgrading your system Installing expansion cards There are two kinds of expansion slots available on your mainboard: PCI (Peripheral Component Interconnect) and AGP (Accelerated Graphics Port). To install an expansion card: 1 Remove the housing panels. Refer to page 36 for more detailed instructions. 2 Locate an empty expansion slot on the mainboard. 3 Remove the metal bracket opposite the selected empty expansion slot by removing the screw that holds the bracket to the housing then pulling out the bracket. 4 Remove the expansion card from its protective packaging. 5 Align the card in the empty bracket. Make sure that the card is properly seated. AA G500.book Page 57 Thursday, September 13, 2001 6:56 PM 57 6 Insert the bracket with the card into the selected slot then secure it with the screw you have previously removed. 7 Replace the housing panels. Note: When you turn on the system, the BIOS Setup utility automatically detects and assigns resources to the new device (applicable only to Plug-and-Play expansion cards). AA G500.book Page 58 Thursday, September 13, 2001 6:56 PM 58 3 Upgrading your system Installing an external redundant system fan (optional) An additional external redundant fan can be installed behind the system housing. This allows the system to still operate properly in case the internal system fan malfunctioned. To install an external redundant fan: 1 On the rear panel, use a screwdriver to push open the plastic peg located below the internal system fan module. 2 Insert the redundant fan into the fan cage and attach the fan cage to the system housing with the four screws provided. 3 Insert the fan cable into the peg hole and attach the cable to the mainboard. AA G500.book Page 59 Thursday, September 13, 2001 6:56 PM 4 BIOS Setup utility AA G500.book Page 60 Thursday, September 13, 2001 6:56 PM This chapter gives information about the system BIOS and discusses how to configure the system by changing the settings of the BIOS parameters. AA G500.book Page 61 Thursday, September 13, 2001 6:56 PM 61 BIOS Setup utility The BIOS Setup utility is a hardware configuration program built into your computer's Basic Input/Output System (BIOS). Since most computers are already properly configured and optimized, there is no need to run this utility. However, if you encounter configuration problems and get the "Run Setup" message, you will need to run this utility. The Setup program loads the configuration values in a battery-backed nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM which allows configuration data to be retained when power is turned off. Note: If you repeatedly receive Run Setup messages, the battery may be bad. In this case, the system cannot retain configuration values in CMOS. Ask a qualified technician for assistance. Before you run Setup, make sure that you have saved all open files. The system reboots immediately after you exit Setup. AA G500.book Page 62 Thursday, September 13, 2001 6:56 PM 62 4 BIOS Setup utility Entering Setup Power on the computer to start the system POST (Power On Self Test) process. While booting, press the key combination Ctrl+Alt+Esc simultaneously. The Basic Setup Utility main menu will appear. Note: You must press Ctrl+Alt+Esc while the system is booting. This key combination does not work during any other time. The system supports two Setup Utility levels: Basic and Advanced. If you are an advanced user, you may want to check the detailed configuration of your system. Detailed system configurations are contained in the Advanced Level. To view the Advanced Level, press F8 while viewing the Basic Setup main menu. The Key Help Guide (press <Alt+H> to activate) shows you how to move around the BIOS setup screen: • Use the Up and Down arrow keys to move around the Setup Utility screen. • Use the Left and Right arrow keys to move to the next page or to return to the previous page if the setup screen has more than one page available. • Use the Page Up, Page Down, +, or - keys to select the options if they are available. • Press Esc to return to the Main menu. Note: A parameter with an asterisk (*) mark indicates that the parameter appears only when you are in the Advanced Level. Also, grayed items on the screens have fixed settings and are not user-configurable. AA G500.book Page 63 Thursday, September 13, 2001 6:56 PM 63 Basic Setup Utility main menu Advanced Setup Utility main menu The parameters on the screens shown in this User’s guide display default system values. These values may not be the same as those in your computer. The grayed-out items on the screens have fixed settings and are not user-configurable. In the descriptive table following each of the main menu option screens, the settings in boldface are the default and suggested parameter settings. AA G500.book Page 64 Thursday, September 13, 2001 6:56 PM 64 4 BIOS Setup utility System Information The following screen appears if you select System Information from the main menu: Parameter Description Processor Type of processor currently installed in your system Processor Speed Clock speed of the processor currently installed in your system AA G500.book Page 65 Thursday, September 13, 2001 6:56 PM 65 Parameter Description Level 1 Cache Total amount of first-level or the internal fast accessed memory size (i.e., the memory integrated into the CPU) Level 2 Cache Total amount of second-level cache memory size that comes with the CPU. The available cache sizes are 256 or 512 KB. Floppy Drive A Floppy Drive B System’s current diskette drive A and drive B settings IDE Primary Channel Master Current configuration of the IDE device connected to the master port of the primary IDE channel IDE Primary Channel Slave Current configuration of the IDE device connected to the slave port of the primary IDE channel IDE Secondary Channel Master Current configuration of the IDE device connected to the master port of the secondary IDE channel IDE Secondary Channel Slave Current configuration of the IDE device connected to the slave port of the secondary IDE channel Total Memory Total amount of onboard memory. The memory size is automatically detected by BIOS during the POST. If you install additional memory, the system automatically adjusts this parameter to display the new memory size. 1st/2nd/3rd bank Type and size of DRAM installed in DIMM sockets 1, 2, and 3 respectively. The None setting indicates that there is no DRAM installed Serial port 1 Serial port 1 address and IRQ setting Serial port 2 Serial port 2 address and IRQ setting Parallel port Parallel port address and IRQ setting PS/2 mouse Pointing device installation setting. Displays None if no pointing device is installed AA G500.book Page 66 Thursday, September 13, 2001 6:56 PM 66 4 BIOS Setup utility Product Information Product Information displays general data about the system, such as the product name, serial number, BIOS version, etc. These information is necessary for troubleshooting and may be required when asking for technical support. These entries are for your reference only and cannot be changed. The following shows how the Product Information screen appears: Parameter Description Product Name Official name of the system System S/N System’s serial number Mainboard ID Mainboard’s identification number Mainboard S/N Mainboard’s serial number System BIOS Version Version of the BIOS utility SMBIOS Version Version of the SMBIOS AA G500.book Page 67 Thursday, September 13, 2001 6:56 PM 67 Disk Drives Select Disk Drives to input configuration values for the system disk drives. The following shows the Disk Drives screen: Parameter Description Option Floppy Drive A Floppy Drive B Selects the floppy disk drive type 1.44 MB, 3.5-inch None 360 KB, 5.25-inch 1.2 MB, 5.25-inch 720 KB, 3.5-inch 2.88 MB, 3.5-inch AA G500.book Page 68 Thursday, September 13, 2001 6:56 PM 68 4 BIOS Setup utility Parameter Description Option IDE Primary Channel Master and Slave These items let you select the IDE hard disk parameters that your system supports. Auto. Enables BIOS to automatically detect the parameters of installed HDDs during the POST (power-on selftest). Auto User IDE Secondary Channel Master and Slave User. HDD parameters manually configured. None. No HDD is connected to the system. Note: The IDE CD-ROM is always automatically detected. None AA G500.book Page 69 Thursday, September 13, 2001 6:56 PM 69 IDE Channel Type The following screens appear if you select any of the the IDE drive parameters from the Disk Drives screen: Parameter Description Option Device Detection Mode Lets you specify the type of hard disk installed in your system. If you want BIOS to automatically configure your hard disk, select Auto. If you know your hard disk type, you can enter the setting manually. Auto User Device Type Indicates a hard disk type device Cylinder Specifies the number of cylinders in your hard disk, and is automatically set depending on your Type parameter setting. User Input Head Specifies the number of heads in your hard disk, and is automatically set depending on your Type parameter setting. User Input Sector Specifies the number of sectors in your hard disk, and is automatically set depending on your Type parameter setting. User Input None AA G500.book Page 70 Thursday, September 13, 2001 6:56 PM 70 4 BIOS Setup utility Parameter Description Option Size Specifies the size of your hard disk, in MB. User Input Hard Disk LBA Mode When set to Auto, the BIOS utility automatically detects if the installed hard disk supports the function. If supported, it allows you to use a hard disk with a capacity of more than 528 MB. This is made possible through the Logical Block Address (LBA) mode translation. However, this enhanced IDE feature works only under DOS, Windows 3.x, Windows 95, Windows 98, Windows NT 3.5 and above, and Windows 2000. Other operating systems require this parameter to be set to Disabled. Auto Disabled AA G500.book Page 71 Thursday, September 13, 2001 6:56 PM 71 Onboard Peripherals Onboard Peripherals allows you to configure the onboard communication ports and the onboard devices. Selecting this option displays the following screen: Parameter Description Option Serial Port 1 Enables or disables serial port 1 Enabled Disabled Base Address Sets the I/O base address of serial port 1 3F8h 2F8h 3E8h 2E8h IRQ Sets the IRQ (interrupt request) channel of serial port 1 4 11 AA G500.book Page 72 Thursday, September 13, 2001 6:56 PM 72 4 BIOS Setup utility Parameter Description Option Serial Port 2 Enables or disables serial port 2 Enabled Disabled Base Address Sets the serial port 2 I/O base address 2F8h 3E8h 2E8h IRQ Sets the IRQ channel of serial port 2 3 10 Parallel Port Enables or disables the parallel port Enabled Disabled Base Address Sets a logical base address for the parallel port. This parameter is configurable only if the Parallel Port parameter is enabled. 378h 278h IRQ Assigns an interrupt for the parallel port. This parameter is configurable only if the Parallel Port parameter is enabled. 7 5 If you install an add-on card that has a parallel port whose address conflicts with the onboard parallel port, a warning appears on the screen. Check the parallel port address of the add-on card and change the address to one that does not conflict. Operation Mode Sets your parallel port’s operation mode. This parameter is configurable only if the Parallel Port parameter is enabled. Extended Capabilities Port (ECP) Enhanced Parallel Port (EPP) Bi-directional Standard Parallel Port (SPP) ECP DMA Channel Assigns a DMA channel for the ECP parallel port function. This parameter is configurable only if you select the Extended Capabilities Port (ECP) as the operation mode. AA G500.book Page 73 Thursday, September 13, 2001 6:56 PM 73 Parameter Description Option Floppy Disk Controller Enables or disables the onboard floppy disk controller Enabled Disabled IDE Controller Enables or disables the onboard primary, secondary or both IDE interfaces Both Primary Secondary Disabled PS/2 Mouse Controller Enables or disables the onboard PS/2 mouse controller Enabled Disabled USB Host Controller Enables or disables the onboard USB host controller Disabled Enabled USB Legacy Mode Activates or deactivates the USB keyboard connected to your system. When activated, the USB keyboard functions in a DOS environment. Onboard Ethernet Chip Enables or disables the onboard Ethernet controller Enabled Disabled AA G500.book Page 74 Thursday, September 13, 2001 6:56 PM 74 4 BIOS Setup utility Power Management The Power Management menu allows you to configure the system’s power management feature. The following screen shows the parameters on the Power Management screen: Parameter Description Option Power Management Mode Allows you to reduce power consumption. When this parameter is set to Enabled, you can configure the IDE hard disk and system timers. Setting it to Disabled deactivates the power-management feature and its timers. Enabled IDE Hard Disk Standby Timer Allows the hard disk to enter standby mode after inactivity of 1 to 15 minutes, depending on your setting. When you access the hard disk again, allow 3 to 5 seconds (depending on the hard disk) for the disk to return to normal speed. Set this parameter to Off if your hard disk does not support this function. Off Disabled 1 minute 15 minutes AA G500.book Page 75 Thursday, September 13, 2001 6:56 PM 75 Parameter Description Option System Sleep Timer This parameter sets the system to the lowest power-saving mode after a specified period of inactivity. Any keyboard or mouse action or any activity detected from the IRQ channels resumes system operation. Off Sleep Mode Lets you specify the power-saving mode that the system will enter after a specified period of inactivity. Standby On Suspend This parameter becomes configurable only if the System Sleep Timer is on. Any keyboard or mouse action, or any enabled monitored activities occurring through the IRQ channels resume system operation. Power Switch < 4 sec. When set to Power off, the system automatically turns off when the power switch is pressed for less than 4 seconds. When set to Suspend, the system enters the suspend mode when the power switch is pressed for less than 4 seconds. System Wakeup Event The system wake-up event allows the system to resume operation when the modem ring indicator is enabled. Modem ring indicator When enabled, any fax/modem activity wakes up the system from suspend mode. Disabled PCI Power Management Enables or disabled the PCI power managment function Enabled RTC Alarm Allows you to set a certain time on a certain day to wake-up your system from suspend mode. Disabled Enabled Resume Day If RTC alarm is enabled, the system will resume operation on the day indicated here. User input Resume Time If RTC alarm is enabled, the system will resume operation at the time indicated here. User input Power off Suspend Enabled Disabled AA G500.book Page 76 Thursday, September 13, 2001 6:56 PM 76 4 BIOS Setup utility Parameter Description Option Restart on AC Power Failure When power failure occurs and this setting is enabled, the system will be turned on, when the power comes back, if the system was on. When power failure occurs and this setting is disabled, the system remains off when the power comes back, even if the system was on before the power failure occurs. Disabled Enabled AA G500.book Page 77 Thursday, September 13, 2001 6:56 PM 77 Boot Options This option allows you to specify your preferred settings for bootup. The following screen appears if you select Boot Options from the main menu: Parameter Description Boot Sequence This parameter allows you to specify the boot search sequence during POST. Option 1st. The system checks this drive first. 2nd. The system then checks this drive if it can not boot from the 1st specified drive. 3rd. If the 1st and 2nd searches fail then system boots from this drive. BIOS will display an error message if the drive(s) specified is not bootable. Fast Boot Allows the system to boot faster by skipping some POST routines Disabled Auto AA G500.book Page 78 Thursday, September 13, 2001 6:56 PM 78 4 BIOS Setup utility Parameter Description Option Silent Boot Enables or disables the Silent Boot function. When set to Enabled, BIOS is in graphical mode and displays only an identification logo during POST and while booting. After booting the screen displays the operating system prompt (such as DOS) or logo (such as Windows 95). If any error occurs while booting, the system automatically switches to text mode. Enabled Disabled Even if your setting is Enabled, you may also switch to text mode while booting by pressing the Delete key when you see the "Press DELETE key to enter setup" message on the screen. When set to Disabled, BIOS is in the conventional text mode where you see the system initialization details on the screen Num Lock After Boot Allows you to activate the Num Lock function upon booting Enabled Disabled Memory Test When set to Enabled, this parameter allows the system to perform a RAM test during the POST routine. When set to Disabled, the system detects only the memory size and bypasses the test routine. Enabled Disabled Release All Blocked Memory When set to Enabled, this parameter allows the system to bypass testing the defective memory banks detected earlier Disabled Enabled Boot from LANDesk (R) Service Agent When enabled, it intervenes in the LANDesk Service Agent boot process. Disabled Enabled AA G500.book Page 79 Thursday, September 13, 2001 6:56 PM 79 Date and Time The real-time clock keeps the system date and time. After setting the date and time, you do not need to enter them every time you turn on the system. As long as the internal battery remains good (approximately seven years) and connected, the clock continues to keep the date and time accurately even when the power is off. Parameter Description Date Set the date following the weekday-month-day-year format. Valid values for weekday, month, day, and year are: Weekday: Sun, Mon, Tue, Wed, Thu, Fri, Sat Month: Jan, Feb, Mar, Apr, May, Jun, Jul, Aug, Sep, Oct, Nov, Dec Day: 1 to 31 Year: 1980 to 2079 Time Set the time following the hour-minute-second format. Valid values for hour, minute, and second are: Hour: 00 to 23 Minute: 00 to 59 Second: 00 to 59 AA G500.book Page 80 Thursday, September 13, 2001 6:56 PM 80 4 BIOS Setup utility System Security The Setup program has a number of security features to prevent unauthorized access to the system and its data. The following screen appears if you select System Security from the main menu: Parameter Description Option Supervisor Password Prevents unauthorized access to the BIOS utility. The Present setting allows you to set a Supervisor password. None Present User Password Secures your system against unauthorized use. Once you set this password, you have to type it whenever you boot the system. User password is available only when a Supervisor password is set. The Present settings allows you to set a User password. None Present Password on Boot User is required to enter User password during boot up. Disabled Enabled AA G500.book Page 81 Thursday, September 13, 2001 6:56 PM 81 Parameter Description Disk Drive Control The disk drive control features enable or disable the read/write functions of disk drives. These features can also control the diskette drive boot function to prevent loading operating systems or other programs from a certain drive while the other drives remain operational. Floppy Drive Sets the control level of the floppy drive Option Normal Write Protect All Sectors Write Protect Boot Sectors Disabled Hard Disk Drive Sets the controller of the IDE drive Normal Write Protect All Sectors Write Protect Boot Sectors Disabled Setting and changing the password To set or change a Supervisor/User password: 1 Enable the Supervisor Password or User Password parameter in the System Security menu by pressing the Up or Down arrow key to select Present. The corresponding password window appears: AA G500.book Page 82 Thursday, September 13, 2001 6:56 PM 82 4 BIOS Setup utility Supervisor Password window User Password window 2 Type a password then press Enter. The password may consists of up to seven alphanumeric characters. Note: Be careful when typing your password because the actual characters do not appear on the screen; password characters appear as asterisks (*). AA G500.book Page 83 Thursday, September 13, 2001 6:56 PM 83 3 Retype the password to verify your first entry then press Enter. 4 Highlight the Set or Change Password option then press Enter. 5 Press Esc to return to the System Security screen. 6 Press Esc to exit Setup. The Exit Setup screen appears. 7 Choose Yes to save your settings and exit Setup. Your password will be saved to CMOS. Removing a password To remove your Supervisor/User password: 1 Disable the Supervisor Password or User Password parameter in the System Security menu by pressing the up or down arrow key to select None. 2 Press Esc to return to the System Security menu. 3 Press Esc to exit Setup. The Exit Setup screen appears: 4 Choose Yes to save your settings and exit Setup. Your previous password will be removed from CMOS. AA G500.book Page 84 Thursday, September 13, 2001 6:56 PM 84 4 BIOS Setup utility IPMI Configuration Intelligent Platform Management Interface The system event log enables you to record and monitor events that occur in your system like system temperature changes, fan stops, and others. This feature also allows you to specify the appropriate settings for your system’s event handling. The following table describes the parameters in the IPMI configuration screen. Settings in boldface are the default and suggested parameter settings. Parameter Description IPMI Specification Version Specifies the version of Intelligent Platform Management Interface (IPMI) IPMI BIOS Version Shows the version of IPMI BIOS Option AA G500.book Page 85 Thursday, September 13, 2001 6:56 PM 85 Parameter Description Option BMC Firmware Version Specifies the version of BaseBoard Management Controller (BMC) Firmware System Event Logging Enables or disables the event logging function of your system Enabled Disabled Clear Event Log Area Clears the event log whenever the event log area is full Disabled Existing Event Log Number Number of events currently located in the event log area Remaining Event Log Number Number of spaces that are still available for logging system events View Event Logs Opens the system event log file for viewing Enabled Event Control BIOS POST BIOS checks the bad processors and memory modules during POST. When this parameter is enabled, BIOS will stop POST operation whenever it finds a bad processor or memory. Otherwise, if disabled the system will continue running. Disabled Memory ECC ECC (error correcting code) tests the accuracy of data as it passes in and out of memory. This parameter enables or disables the monitoring of this function. Enabled Disabled PCI Devices PCI (Peripheral Component Interconnect) is a 32-bit bus that supports a 64-bit extension for new processors, such as Pentium processors. It can run at clock speeds of 33 or 66 MHz. This parameter monitors the activity of this bus when set to Enabled. Enabled BMC will log AC power lost and recovery event. Enabled Disabled AC Power Lost/Recovery Enabled Disabled AA G500.book Page 86 Thursday, September 13, 2001 6:56 PM 86 4 BIOS Setup utility Parameter Description Option Hardware Watchdog If system hardware reset fails, BMC will power off system for 10 seconds, then power on again. It will try twice. If system still fails to power on, BMC will perform CPU reduction or power off the system. Enabled BIOS POST Watchdog BIOS will have a watchdog for POST. If POST hangs up, BMC will reset the system. It will try twice. If POST still hangs up, BMC will power off the system. Enabled Disabled Disabled AA G500.book Page 87 Thursday, September 13, 2001 6:56 PM 87 RDM Configuration Parameter Description RDM v4.5 BIOS Version Shows the version number of the RDM BIOS Console Redirection This parameter lets you enable or disable the connection to the RDM manager station. If enabled and conditions are met, the RDM-enabled server automatically dials the RDM manager station using the phone number specified in the Remote Console Phone No. parameter when the server reboots. Once the connection is established, both the RDM server and RDM manager station display the same screen which enables the RDM manager station to function the same as the server console. Setting this to Disabled deactivates the RDM manager station. Option Disabled Enabled AA G500.book Page 88 Thursday, September 13, 2001 6:56 PM 88 4 BIOS Setup utility Parameter Description Option Hidden Partition If you want the hidden partition to become accessible, set this parameter to Enabled. When enabled, the server boots to the hidden partition. Disabled Communication Protocol This parameter specifies the parity, stop bits, and data length for the COM port to use for the RDM connection. This is fixed at N(none), 8, 1 setting and is nonconfigurable. N 8 COM Port Baud Rate This parameter lets you set the transfer rate of the COM for the RDM connection. The parameter setting depends on your modem specification; therefore, before you change the setting of this parameter, check the documentation that came with your modem. 9600 Remote Console Phone No. This parameter allows you to set the phone number of the RDM manager station that the RDM module must dial once RDM is activated and the Remote Console is enabled. To set, simply highlight the parameter and enter the Remote Console phone number. User input Enabled 1 57600 If the remote console phone number is using an (X) line, then you must enter six commas (,) after the phone number and before the extension number, if any. When entering the extension number, we recommend that you insert a comma after each number. The commas specify delay. If this parameter is left blank, the Remote Console calling function is disregarded. Dial Out Retry Times This parameter lets you specify the maximum number of times the RDM server must retry to connect to the RDM manager station once the server fails and RDM is activated. If the server has completed the specified number of tries and the connection still fails, the server bypasses RDM and goes into normal mode. 2 4 8 Infinite AA G500.book Page 89 Thursday, September 13, 2001 6:56 PM 89 Parameter Description Option Emergency Management RDM Work Mode When detecting system failure, the RDM module will take some actions according to the enabled mode. Waiting: Page and wait for the RDM Station to call in Disabled Waiting Reboot Reboot: Page, then reboot Disabled: No action Note: If Waiting is selected, the password must be set to at least three alphanumeric characters. Waiting Mode Password Prevents unauthorized access to the server User input Paging Times Allows you to set the number of times that the RDM module must dial when the server fails or hangs 1 2 Allows you to set the pager number that the RDM module must dial when the server fails or hangs User input Paging No. 4 8 AA G500.book Page 90 Thursday, September 13, 2001 6:56 PM 90 4 BIOS Setup utility Load Default Settings Use this option to load the default settings for optimized system configuration. When you load the default settings, some of the parameters are grayed-out with their fixed settings. These grayed parameters are not user-configurable. The following dialog box appears when you select Load Default Settings from the main menu: Select Yes to load the default settings. Select No to ignore the message and return to the BIOS Setup utility main menu. AA G500.book Page 91 Thursday, September 13, 2001 6:56 PM 91 Abort Settings Change Use this option to disregard the changes you have made to BIOS and reload your previous settings. The following dialog box appears when you select Abort Settings Change from the main menu: Select Yes to disregard your changes and reload your previous settings. After reload, the main menu appears on the screen. Select No to ignore the message and return to the BIOS Setup utility main menu. AA G500.book Page 92 Thursday, September 13, 2001 6:56 PM 92 4 BIOS Setup utility Exit Setup Examine the system configuration values. When you are satisfied that all the values are correct, write them down. Store the recorded values in a safe place. In the future, if the battery loses power or the CMOS chip is damaged, you will know what values to enter when you rerun Setup. Press the Esc key to leave Setup. The following dialog box appears: Use the arrow keys to select your response. Press the Enter key. If you made any changes to the Setup utility, the dialog box below is displayed. Use the arrow keys to select your response. Select Yes to save the changes in CMOS. Select No to retain the previous configuration values. Press the Enter key to exit. AA G500.book Page 93 Thursday, September 13, 2001 6:56 PM Appendix A: ASM Pro quick installation guide AA G500.book Page 94 Thursday, September 13, 2001 6:56 PM This appendix shows you how to set up ASM Pro and its agent software. AA G500.book Page 95 Thursday, September 13, 2001 6:56 PM 95 Installing ASM Pro System requirements ASM Pro Console • Intel Pentium or higher processor • 64 MB of RAM (128 MB recommended) • 20 MB free hard disk space • Microsoft Windows 98, Windows NT, or Windows 2000 operating system • Ethernet card • Modem ASM Pro Server Agent • Intel Pentium or higher processor • 64 MB of RAM (128 MB recommended) • 20 MB free hard disk space • Novell NetWare, SCO OpenServer, SCO UnixWare, Linux RedHat, Microsoft Windows NT, or Windows 2000 operating system • Ethernet card • Modem (optional for RAS/OOB1) System setup Make sure that your computer meets the system requirements before proceeding. You may also want to change your screen to 800 x 600 resolution or higher for optimum viewing. 1 RAS (Remote Access Services) and OOB (Out-of-Band) AA G500.book Page 96 Thursday, September 13, 2001 6:56 PM 96 Appendix A: ASM Pro quick installation guide Installing ASM Pro Console To install ASM Pro Console: 1 Insert the Management CD into your system’s CD-ROM drive. 2 Click the Applications button. 3 In the Applications list, select Advanced System Manager (ASM) Pro Console V4.5. 4 Click the Setup button. 5 Follow the Installation Wizard. 6 Click Finish to complete the installation. Note: Remember to remove all diskettes or CDs from the drives before rebooting the system. Installing ASM Pro Server Agent ASM Pro Server Agent can be installed on four different operating systems. The installation diskette contains the installation files for the following operating systems: • Novell NetWare 5.0, 5.1 • SCO OpenServer 5.06 • SCO Unixware 7.1 • Microsoft Windows NT 4.0 Server • Linux RedHat 6.2, 7.0 • Microsoft Windows 2000 (Server and Advanced Server with SP1, SP2) Installing the Novell NetWare Server Agent Note: Make sure the SNMP (Simple Network Management Protocol) is configured properly. AA G500.book Page 97 Thursday, September 13, 2001 6:56 PM 97 ASM Pro Server Agent requires SNMP.NLM running with Control Community set to 'public' to allow ASM Pro Console to communicate with ASM Pro Server Agent. ASMAGENT.NCF is the script file that loads all related modules of ASM Pro Server Agent. To load the SNMP use the following command: load snmp control=public If you load SNMP.NLM before ASM Pro Server Agent, make sure that the Control Community has been set up properly. For more information, please refer to related documents about the SNMP Agent for NetWare (NetWare SNMP). Check AUTOEXEC.NCF to see if you have loaded SNMP. Notice that because of the auto loading feature of NLM, you can not directly find where SNMP is loaded. The most common module is TCPIP.NLM which auto loads SNMP.NLM. If you are using TCP/IP, load SNMP by using the command line load snmp control=public before loading TCPIP. For NetWare 4.x and Netware 5.x users, if you are using INETCFG.NLM to configure the network, be sure to configure SNMP and make sure that the SNMP.NLM is running with Control Community set to ‘public’. To install the Novell NetWare Server Agent: 1 Insert the Management CD into your system’s CD-ROM. 2 At Netware server console, type: load cdrom. 3 At Netware server console,type: load EB450MgmtCD:\APP\ASM\Netware\setup. 4 You are asked if you want to install the ASM Pro Server Agent on your system. Select Yes to install. The setup program detects the NetWare version and the model of the server. It copies related NLM files into the SYS: SYSTEM directory and C: of your NetWare server, and some needed command lines are added into AUTOEXEC.NCF in SYS: SYSTEM. 5 If the Mylex GAM driver and GAM service is installed in your NetWare system, the setup program asks you to install the Bbp agent. 6 Press any key to continue. The ASM Pro Server Agent Configuration Utility is launched. AA G500.book Page 98 Thursday, September 13, 2001 6:56 PM 98 7 Appendix A: ASM Pro quick installation guide The Password option is highlighted. Set up a password, and exit the utility. Note: A password is required when using the ASM Pro Console to remotely change or set any values for the agent, such as threshold values and any trap handling method. If the password is disabled, there is no security protection for the agent when the Console tries to change or set these values. 8 Reboot the system to activate the ASM Pro drivers. Note: ASM Pro Server Agent automatically starts after the server is restarted and running. Installing the SCO OpenServer Agent Note: Make sure the SNMP (Simple Network Management Protocol) is configured properly. ASM Pro Server Agent requires SNMP running with community set to 'public' . The IP address of ASM Pro Console should be in /etc/ snmpd.trap so that ASM Pro Console can communicate with ASM Pro Server Agent. Follow these steps to install the SCO Server Agent: 1 Insert the Management CD into your system’s CD-ROM drive. 2 Login SCO OpenServer as a super user. 3 In shell prompt, type the following to mount CD-ROM: mount /dev/cd0 /mnt/cd. 4 In shell prompt, type: ln -s /mnt/cd/APP/ASM/SCOOPE~1/ASMIPMI.DD /tmp/OL.000.000. 5 In shell prompt, type: custom. 6 Follows custom command UI, select Software -> Install New -> From ... -> Media Images -> /tmp. AA G500.book Page 99 Thursday, September 13, 2001 6:56 PM 99 Note: If the SCO Server Agent has been installed, the program asks if you want to preserve the existing config file. Choose Reinstall to overwrite the previously installed SCO Server Agent, or choose Upgrade if you know the existing password. 7 A password is required for a new installation. The system prompts you to enter a new password, and after you have entered it once, prompts you to reenter it. 8 After you set up the password, select the SNMP_Config option, and enter the IP address of the ASM Pro Console system. (You can run asmconfig at a later time to add or change the ASM Pro Console IP address. See the ASM Pro Server Agent Utilities chapter in the ASM Pro manual for information about running asmconfig.) Note: If the SCO Server Agent has been installed, target IP addresses appear on this screen. 9 After the installation is complete, in shell prompt, type: rm /tmp/VOL.000.000. Configuring ASM Pro Server Agent for SCO OpenServer You may disable the password if you are installing ASM Pro Server Agent to use only UPS (Uninterruptible Power Supply) or RDM functions. You can use the asmconfig utility to set up a password for the agent. A password is required when you are using ASM Pro Console to remotely change or set any values for the agent. Refer to the ASM Pro Server Agent Utilities chapter in the ASM Pro manual for instructions on how to use the asmconfig utility. Installing the SCO UnixWare Server Agent Note: All of the following procedures require root permission. To install the SCO UnixWare Server Agent: 1 Prepare the ASM Pro installation diskette from the DD file on the ASM Pro package CD-ROM. AA G500.book Page 100 Thursday, September 13, 2001 6:56 PM 100 Appendix A: ASM Pro quick installation guide 2 Mount the CD-ROM drive. For example, mount the CD-ROM to / mnt. 3 Insert an empty 1.44-MB diskette into your floppy drive and execute the command: # dd if={PATH}/asmuw.dd of=/dev/rdsk/f03ht Here, {PATH} denotes the directory where asmuw.dd is located. For example, /mnt/UnixWare. 4 Insert the ASM Pro installation diskette into your floppy drive and, at the shell prompt, execute this command to begin ASM Pro installation: # pkgadd -d diskette1 asm The installation process copies the ASM Pro Server Agent package into the /usr/asm directory, and automatically makes changes to the following system configuration files: /etc/netmgt/snmpd.comm /etc/netmgt/snmpd.peers /etc/inittab After the installation is complete, ASM Pro Server Agent can be manually started by executing the command: # /usr/asm/asmsmuxd or it will be automatically started on the next system reboot. Note: Before starting ASM Pro SMUX Agent asmsmuxd, execute the ASM Pro Agent Configuration Utility asmcfg to configure at least "SNMP", "ASM Pro_Password" and other parameters. Refer to “Chapter 4 - ASM Pro Server Agent Utilities” in the ASM Pro manual for detailed instructions on using the ASM Pro Configuration Utility. Installing the Microsoft Windows NT V4.0 Server or Windows 2000 Server/Advanced Server Agent Note: Before installing the ASM Pro software, make sure that the TCP/IP and its related SNMP service are installed on the server. AA G500.book Page 101 Thursday, September 13, 2001 6:56 PM 101 To install Microsoft Windows NT V4.0 Server or Windows 2000 Server/ Advanced Server Agent : 1 Insert the Management CD into your system’s CD-ROM drive. 2 Click the Applications button. 3 In the Applications list, select "Advanced System Manager (ASM) Pro Agent V4.50". 4 Click the Setup button. 5 Follow the onscreen installation steps to complete the installation. 6 Verify the path (where the ASM Pro Agent will be installed to) and click OK. The Welcome screen appears. 7 Click Next. You are asked to stop SNMP service. 8 Click Yes. You are prompted to choose a destination directory. If you only want to install ASM Pro SNMP agent and Remote Console, you can choose Typical. If you want to choose more components, click Custom. There are five components in the ASM Pro agent: • SNMP agent • DMI ASM Pro agent defines a proprietary ASM Pro.MIF that supports the same items as the SNMP agent. • Server Mif The server.mif that is defined by DMTF will be installed. • Remote Console The Remote Console Server is installed which can be remote control by Remote Console Client • MMC This component is only supported on Windows 2000 and is integrated with the Microsoft Mangement Console. 9 Click Next for the default directory, or click Browse to define your own destination directory. Check any components you want to install, and click OK. The asmcfg utility launches automatically. You may skip steps 7 through 11 if you are installing ASM Pro Server Agent solely for the purpose of utilizing UPS and/or RDM functions. AA G500.book Page 102 Thursday, September 13, 2001 6:56 PM 102 Appendix A: ASM Pro quick installation guide 10 Enter a password and click OK. A password is required when using the ASM Pro Console to remotely change or set any value for the NT Agent. If the password is disabled, there is no security protection for the agent when the ASM Pro Console tries to change or set these values. 11 Enter the IP address of the ASM Pro Console system, then click ADD to add trap destinations. Click OK to end the asmcfg utility. This IP address tells the Agent where to report (trap). 12 Click Yes to save your changes. The View Readme File dialog box appears. 13 Click Yes to view, No to continue. 14 Click Finish to exit setup. Installing the RedHat Linux Server Agent Follow these steps to install the Red Hat Linux Agent: 1 Insert the Management CD into your system’s CD-ROM drive. 2 Login Linux server as a super user. 3 In shell prompt, type the following to mount CD-ROM: mount /dev/hdX /mnt/cdrom. 4 In shell prompt, type the following to change to the new directory: cd /mnt/cdrom/App/ASM/Linux. 5 In shell prompt, type the following to install ASM Pro SNMP agent: /bin/rpm -i asmpro-agent-4.5-4.rh62.i386.rpm. 6 In shell prompt, type the following to configure "SNMP_Config" to receive trap: /usr/local/share/asm/asmcfg. 7 In shell prompt, type the following to start ASM Pro agent: /usr/local/share/asm/asm-snmpd start. 8 In shell prompt, type the following to stop ASM Pro agent if necessary: /usr/local/share/asm/asm-snmpd stop. AA G500.book Page 103 Thursday, September 13, 2001 6:56 PM 103 Installing RDM This section gives step-by-step instructions on how to install the RDM function in the agent and console side of the ASM Pro software. System requirements Before you begin the installation, make sure that you have the following: RDM server requirements Hardware • External modem • Pager Software • Novell NetWare v4.1 or later, and/or • SCO OpenServer 5.0 or later, and/or • Microsoft Windows NT 4.0 or later, and/or • SCO UnixWare 7.0 or later • RedHat Linux 6.2 or 7.1 • ASM Pro (Advanced System Manager Pro) agent RDM Console requirements Hardware • Pentium or faster PC • At least 16 MB RAM • At least 5 MB free hard disk space • Modem AA G500.book Page 104 Thursday, September 13, 2001 6:56 PM 104 Appendix A: ASM Pro quick installation guide Software • Microsoft Windows 98, Microsoft NT Workstation 4.0, or Windows 2000 • ASM Pro 4.5 Console Connecting communication peripherals Modem The Server and the RDM Console communicate via modem protocol. Therefore, you need to connect an external modem with a baud rate of not less than 9600 baud to both systems. To connect an external modem, connect the RS232C serial cable to the modem data port and the appropriate COM port of the system. Note: Use only modems that are purchased locally to ensure compatibility with your telephone system. The modem must have a transfer rate of at least 28.8K. When the modem is turned ON, the CD/DCD (Carrier Detect/Data Carrier Detect) signal light on the front panel must be OFF for RDM to function properly. If this is not the case, refer to the modem's user's guide and check the section on DIP switches for information on how to adjust the CD/DCD light. If your modem does not have a DIP switch, then we recommend that you replace it with another model that supports such switches. Telephone To connect the modem to a telephone outlet, plug in the telephone connector to the telephone outlet. Then, insert the telephone line connector to the modem line port. Pager The pager is necessary for notification purposes only. Post-installation instructions. • Make sure the modem cables are properly connected. AA G500.book Page 105 Thursday, September 13, 2001 6:56 PM 105 • Turn on the system and the peripherals connected to it. Installing RDM Utilities You must do the following to ensure successful installation of the RDM Utilities: 1 If you have created a RDM hidden partition through EasyBuild System CD, skip step 2. 2 Create a RDM hidden partition. The RDM hidden partition is a DOS partition on the hard disk that allows you to run preinstalled diagnostic tools when necessary, without using a diskette or a CD. It also allows you to access your system from a remote RDM console. To create a RDM hidden partition, do the following: a Prepare a "clean" hard disk, i.e., a hard disk without any operating system installed on it. b Create a bootable RDM floppy diskette using the Management CD of EasyBuild. c Insert the RDM floppy diskette into the floppy drive. d After booting from the floppy drive, use the DOS FDISK command to create a DOS partition. The minimum partition size is 33 MB. e Activate the partition and exit FDISK; then reboot the system. f Format the DOS partition. When formatting is completed, label the partition as RDM for easy identification. g Install (or transfer) the DOS operating system to the partition. h Run \RDM\install.bat* from the RDM floppy diskette to install the RDM driver and hide the RDM partition. These settings will take effect only after you reboot the system. After you create the hidden partition, you can now install other operating systems on the same hard disk. But before doing so, make sure that the Hidden Partition parameter in the RDM BIOS is set to Disabled. For more information on RDM BIOS, refer to RDM BIOS chapter of the ASM Pro manual. Important: If you are using an IDE hard disk with a capacity less than 540 MB, make sure that you disable the LBA mode. Otherwise, you will be required to use the LBA mode that you set AA G500.book Page 106 Thursday, September 13, 2001 6:56 PM 106 Appendix A: ASM Pro quick installation guide for the other operating systems when you create the RDM hidden partition. Note: When you boot the system to the hidden partition, you cannot use other utilities (e.g., FDISK.EXE) to change the hidden partition settings. Deleting the hidden partition Important: You cannot recreate the RDM hidden partition once you delete it. Before proceeding, make sure that you will not need to create a hidden partition in the future. Follow these steps to delete the hidden partition: 3 a Insert a bootable diskette into the floppy drive. b Enter the BIOS Setup and set the Hidden Partition parameter in the RDM BIOS to Enabled. c After the system boots from the floppy drive, use FDISK to delete the RDM hidden partition. Do not delete other partitions or change or reformat the active partition. d Exit FDISK and reboot the system. e Enter the BIOS Setup and set the Hidden Partition parameter in the RDM BIOS to Disabled. Install an operating system. RDM supports the following operating systems: • Novell NetWare • Microsoft Windows NT and Windows 2000 • SCO OpenServer • SCO UnixWare • RedHat Linux You can install any or all of the operating systems. For the installation instructions, refer to the documentation that came with the OS package. 4 Install the ASM Pro Server Agent. AA G500.book Page 107 Thursday, September 13, 2001 6:56 PM 107 Note: Before you proceed, make sure that you have installed the necessary components and peripherals, for both the RDM server and RDM Console. The ASM Pro Server Agent driver or the server driver is contained in the Advanced System Manager Pro (ASM Pro) software package. Therefore, to install the ASM Pro Server Agent driver, you need to install the ASM Pro agent software. For information on how to install the ASM Pro software, refer to the documentation that comes with the ASM Pro package. RDM Console setup This section describes how to install and uninstall the RDM Console software. Installing the RDM Console software Important: Before you proceed, make sure that you have installed the necessary components and peripherals, both for the RDM server and RDM console. Note: The RDM Console software can be installed only under Windows NT 4.0/Workstation or Windows 95/98/2000. The RDM function is one component of the ASM Pro 4.5 Console software. Follow these steps to install the RDM Console software: 1 Turn on the system. 2 Turn on all peripherals connected to the system such as the monitor, modem, etc. 3 Install ASM Pro Console. Run the installation program, i.e., SETUP.EXE. The Setup Program Welcome screen appears. 4 For typical installation in ASM Pro Console, the RDM Console will be installed. In Custom mode, user can choose to install RDM Console or not. AA G500.book Page 108 Thursday, September 13, 2001 6:56 PM 108 5 Appendix A: ASM Pro quick installation guide Continue to finish the installation of ASM Pro Console. Uninstalling the RDM Console software RDM Console software can only be uninstalled within ASM Pro Console package. AA G500.book Page 109 Thursday, September 13, 2001 6:56 PM 109 Installing AWM and Microsoft Internet Information Service (IIS) Note: You have to install Microsoft IIS before installing AWM. If your system already have Microsoft IIS installed then AWM automatically configures IIS. Skip the “Setting up Microsoft IIS” section if this is the case. System requirements • Intel 486 or higher processor • 64 MB of RAM • 10 MB free hard disk space • Windows NT Server 4.0 or Windows 2000 with the following: • Microsoft Internet Information Server 2.0 or later (5.0 is recommended) • Microsoft Active Server Pages (ASP) • SNMP Service • Ethernet card • Modem Installing AWM Note: AWM and ASM Console can not be installed in the same system. To install AWM: 1 Insert the Management CD into your system’s CD-ROM drive. 2 Click the Applications button. 3 In the Applications list, select ASM Pro Web-based Manager V4.50 (AWM). 4 Click the Setup button. 5 Follow the Installation Wizard. AA G500.book Page 110 Thursday, September 13, 2001 6:56 PM 110 6 Appendix A: ASM Pro quick installation guide Click Finish to complete the installation. Note: For Windows NT 4.0, AWM will automatically install WbEM core or WbEM SNMP Provider if not installed. For Windows 2000, the WbEM core is built-in. AWM will only install the WbEM SNMP Provider if it is not yet installed. After installing either of these components, reboot your system. Setting up Microsoft IIS To set up Microsoft IIS: 1 Open your IIS configuration program and check the virtual directory setting. The IIS setup program is located in the Windows NT Server Optional CD. You can also download it from the Microsoft Website. 2 Check the virtual directory. If there is no virtual directory for AWM, create one and name it AWM. Point it to the directory where the AWM main files are installed (e.g. D:/AWM). Note: If you have IIS version 5.0 the directory is automatically added. AA G500.book Page 111 Thursday, September 13, 2001 6:56 PM 111 3 After adding the virtual directory, click OK to save changes and exit. Running AWM Type this address in your browser: http://{IPADDRESS}/AWM The password window appears prompting for authentication as shown below. To access AWM, enter your user name, password and domain, then click OK. AWM confirms the user name, password and domain, then displays the main page. AA G500.book Page 112 Thursday, September 13, 2001 6:56 PM 112 Appendix A: ASM Pro quick installation guide AA G500.book Page 113 Thursday, September 13, 2001 6:56 PM 113 Index A Advanced Desktop Agent System Requirements 95 Advanced Server Agent System Requirements 95 Advanced System Manager (ASM) System Requirements 95 ASM Console installation 96 ASM Server Agent configuring SCO Openserver Agent 99 installing Microsoft Windows NT Agent 100 installing Novell Netware Agent 96 installing SCO Openserver Agent 98 installing SCO Unixware Agent 99 B basic connections 21 keyboard 21 monitor 23 mouse 22 network 24 power cable 25 BIOS Setup utility 61 Abort Settings Change 91 Advanced Options 90 Boot Options 77 Date and Time 79 Disk Drives 67 entering 62 Exit Setup 92 IPMI Configuration 84 Load Default Settings 90 Onboard Peripherals 71 Power Management 74 Product Information 66 RDM Configuration 87 System Information 64 System Security 80 removing password 83 setting/changing password 81 Supervisor password 80 User password 80 BPL5M hotswap cage components 45 C computer maintenance diskettes 18 connecting options printer 29 USB devices 30 CPU 48 installing 51 removing 48 D DIMM installing 54 removing 53 disk drives 18 CD-ROM drive 19 inserting 19 taking care CDs 19 floppy drive 18 not write protect 18 write protect 18 E expansion card installing 56 external system fan installing 58 K keyboard 15 M Microsoft Windows NT installation 100 mouse 17 buttons 17 clicking 17 double-click 17 ratchet wheel 17 N Novell Netware Agent AA G500.book Page 114 Thursday, September 13, 2001 6:56 PM 114 installation turning on your system 26 power-on problems 27 96 S SCO Openserver Agent configuring for ASM Agent 99 installation 98 SCO Unixware Agent installation 99 system memory 53 reconfiguring 55 U Server upgrade installation precautions 33 ESD 33 post-installation 34 preinstallation 33 V VGA card retainer T turning off your system 28 41