Download Elo Touch Solution E536242 solid state drive

Tech Support Bulletin
October 3, 2011
Critical Issue: Installing SSDs on Touchcomputers & IDS Computer Modules:
Systems with Microsoft Windows® 7 (or Windows XP/POSReady 2009)
Scenario
If you have ordered an SSD (Solid-State Drive) kit to either replace or supplement the factory-installed HDD
(Hard Disk Drive) for your Elo TouchSystems Touchcomputer or IDS Computer Module, you need to take
some VERY IMPORTANT steps before using it to ensure that it works properly and to prevent permanent and
unrecoverable damage to the SSD.
Critical Action Needed:
By default, Windows 7 schedules weekly defragmentation of the HDD/SSD to occur. However,
DEFRAGMENTING an SSD will damage and eventually destroy the device! After installing an SSD in a
Windows system, as soon as the system is rebooted, you MUST IMMEDIATELY take the following steps to
ensure that you do not permanently damage the SSD module:
1. In Windows 7, go to: Start  All Programs  Accessories  System Tools  Task Scheduler (see
below):
Tech Support Bulletin
2. On the left side, navigate to “Task Scheduler Library  Microsoft  Windows  Defrag” and look for
the “ScheduledDefrag”:
Figure 1. By default, Windows 7 runs a scheduled defrag once a week at 1:00 a.m.
3. You must then delete any automatically scheduled defragmentation for the SSD drive!
By default, Windows XP and Windows POSReady 2009 do NOT automatically schedule Disk Defragmentation.
However, it is strongly recommended that you verify that there are no automatically scheduled occurrences of
the DEFRAG program scheduled. To ensure there are no scheduled defragmentation tasks running in
Windows XP or Windows POSReady 2009, the procedure is similar to Windows 7 (see below):
1. In Windows XP or Windows POSReady 2009, go to: Start  All Programs  Accessories  System
Tools  Task Scheduler (see figure below):
Tech Support Bulletin
2. Now verify that there are NO scheduled tasks for DEFRAG (see below). If there are, delete/remove
them and save your changes.
Tech Support Bulletin
Contacts
For more information please contact Elo Technical Support for your region for assistance:
http://www.elotouch.com/Support/TechnicalSupport/tech.asp
North America
TE Touch Solutions
301 Constitution Drive
Menlo Park, CA 94025-1110
Toll 800-ELO-TOUCH
Tel 1-650-361-4800
Europe
Tel +32 (0)16 35 21 00
Fax +32 (0)16 35 21 01
Asia-Pacific
Tel +81 (45) 478-2161
Fax +81 (45) 478-2180
Latin America
Tel 305-717-6715
Fax 305-717-4909
[email protected]
www.elotouch.eu
www.tps.co.jp
www.elotouch.com.ar
www.elotouch.com.br
[email protected]
www.elotouch.com
This document can be found online www.elotouch.com/support and search for “IMPORTANT REQUIREMENTS
FOR SSD INSTALLATION”. Pricing, specifications, and availability of Elo products may change without notice
and no length of product life is specified or implied. Taxes and shipping charges are not included, vary, and are
not subject to discount.
Elo TouchSystems, Elo TouchSystems (logo), TE Connectivity, TE Connectivity (logo), and TE (logo) are
trademarks of the TE Connectivity Ltd. family of companies.