Download Sears Kenmore Elite 253 Use & care guide
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Use & Care Guide Manual de Uso y Cuidado Guide English d'utiJisation / Espa_ol et d'entretien / Franc;ais Models/Modelos/Mod_les: 253.28092, 28093, 970.16202, 16252 28099, 28712, re Elite P/N 297437100 (1208) Sears Brands Management Corporation Hofl:man Estates, IL 60179 U.S.A. www.kenmoreocom www.sears.com Sears Canada Inco Toronto, Ontario, www.sears.ca Canada M5B 2C3 16082, ® 16582 Record Model/Serial Please read and Numbers save these This Use & Core Guide Important instructions provides specific Safety operating Safety Instructions Precautions Do not attempt to install or operate instructions for your model. Use your unit only os instructed in this Use & Care Guide. These instructions ore not meant have read the safety to cover every possible Worning, occur. Common installing, condition and situation sense and caution operating and maintaining items throughout that may must be practiced when Model Number: or or Caution Safety with o Donger, based on the risk type. _This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey oil safety messages that follow this symbol to avoid possible injury or death. plate located either on the upper left wall inside the freezer models) or the left exterior wall in this monuol. this manual ore Iobeled Definitions any appliance. Please record your model and serlal numbers below for future reference. This information is found on the serial (upright precautions your unit until you (chest models). 253. _ DANGER g70. DANGER indicates an imminently hazardous Serial Number: which, if not avoided, _ WARNING situation will result in death or serious injury. Purchase Date: IMPORTANT Use only soap ond water to cleon seriol pJote. I WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury. Table of Contents Record Model/Serial Numbers.................................... Important Safety Instructions ..................................... Warranty Information............................................... Master ProtectionAgreements.................................... 2 2 4 5 First Steps............................................................... EnergySavingTips.................................................... Setting the TemperatureControl .................................. Optional Features..................................................... Care & Cleaning...................................................... 6 7 8 9 11 Power Failure / Freezer Failure................................. Before You Call....................................................... 13 14 Sears Service......................................................... 16 _ CAUTION CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury. IMPORTANT Indicates instollotion, information operation, or maintenance which is important but not hazard-related. important Safety instructions IMPORTANT WARNING Your old unit may have a cooling Please read all safety instructions before using your HCFCs (chlorofluorocarbons new appliance. CFCs and HCFCs are believed For Your Safety ° Do not store or use gasoline, in the vicinity or other flammable of this or any other appliance. product labels for warnings other hazards. regarding liquids Read and to harm stratospheric ozone if released to the atmosphere. Other refrigerants may cause harm to the environment if released atmosphere. flammability system that used CFCs or or hydrochiorofluorocarbons). If you are throwing make sure the refrigerant is removed for proper disposal by a qualified If you intentionally technician. * Do not operate the unit in the presence of explosive fumes. refrigerant, * Remove and discard under the provisions of environmental any spacers used to secure the shelves during shipping. hazard to children. WARNING with other appliances or furniture. Children ELECTRICAL material plastic bags, and any immediately quickly may become airtight plastic chambers, sheets or and can cause suffocation. three-prong electrical grounding shock hazards. grounded receptacle must be installed becomes Risk of child entrapment getting if are not problems appliances appliance, please of the are still dangerous they will sit for "just a few days." rid of your follow If you are the instructions below to help prevent accidents. Before you throw away three-prong cord or adapter or replace any power into The with local Consult a qualified electrician. plug. cord that or damaged. by a qualified ° Leave shelves in place so children climb inside. removed receptacle to prevent damaging ° Unplug the unit before replacing technician. may not easily cleaning may be affected by a qualified technician. power can damage not covered household company the power cord. and before a light bulb to avoid electrical by 10% or more. Operating ° Remove doors. If your door has an electronic control ° Have the refrigerant receptacle. in accordance against directly Always grip the plug firmly, and pull straight out from the ° Performance your old unit: panel, have it removed with a ° Never unplug the unit by pulling on the power cord. and suffocation past. Junked or abandoned = even repair frayed rating. is equipped It must be plugged a properly ° Immediately electrical plug for your protection codes and ordinances. Proper disposal of your appliance properly. iNFORMATiON Do not use an extension Child entrapment to ensure that safety operate The power cord of the appliance after the unit is should NEVER use these items to play. Cartons covered with rugs, bedspreads, stretch wrap must be followed in this unit wlll ° Refer to the serial plate for correct Destroy or recycle the carton, unpacked. These guidelines mechanisms Child Safety wrapping legislation. Staples can cause severe cuts, and also destroy finishes if they come in exterior release you may be subject to fines and imprisonment Small objects are a choke ° Remove all staples from the carton. contact to the away your old unit, the compressor. ° Do not plug the unit into an outlet by a wall switch or pull cord to prevent the unit from being turned off accidentally. ° Avoid connecting unit to a Ground Fault Interrupter (GFI) circuit. varies Such damage is If you suspect your is high or low, consult your power for testing. controlled if the voltage the unit with insumcient under your warranty. voltage shock. Warranty information i(enmore Elite Limited When this appliance coverage applies. Warranty is installed, operated To arrange and maintained for warranty product materials free repair will be provided or workmanship. is ever used for other than private This coverage household * For five years from the date of purchase, a defective This coverage household instructions, the following warranty ® (1-800-469-4663). if any non-consumable applies part of this appliance for only 90 days from the purchase date if this purposes. sealed refrigerant applies for only one year from the purchase system will be repaired date if this appliance free of charge. is ever used for other than private purposes. This warranty 1. to all supplied service, call 1-800-4-MY-HOME * For one year from the date of purchase, fails due to defective according covers only defects in material Consumable and workmanship, and will NOT pay for: parts that can wear out from normal use, including but not limited to filters, belts, light bulbs, and bags. 2. A service technician to instruct the user in correct 3. A service technician to clean or maintain 4. Damage to or failure supplied with the product. Damage to or failure 5. of this product product installation, operation or maintenance. this product. if it is not installed, operated or maintained according to the all instructions of this product resulting from accident_ abuse, misuse or use for other than its of this product caused by the use of detergents, intended purpose. 6. Damage to or failure those recommended 7. Damage Disclaimer in all instructions supplied to or failure of parts or systems resulting from unauthorized of implied warranties; Customer's sole and exclusive warranties, shortest period allowed limitation of merchantability of implied warranties modifications shall be product or fitness for a particular of merchantability applies only while this appliance This warranty gives you specific legal repair as provided herein. Implied damages. damages, Some states and or limitation on the duration may not apply to you. is used in the United States or Canada. rights, and you may also have other rights which vary from state to state. Sears Brands Management Corporation, Sears Canada Ontario, inc., Toronto, of incidental or consequential or fitness, so these exclusions or limitations This warranty made to this product. purpose, are limited to one year or the by law. Sears shall not be liable for incidental or consequential provinces do not allow the exclusion or limitation or utensils other than of remedies remedy under this limited warranty including warranties cleaners, chemicals with the product. Hoffman Canada Estates, IL 60179 MSB 2C3 Master Protection Agreements Congratulations dependable on making operation. when having a smart purchase. But like aii products, a Master Protection Your new Kenmore ® product it may require Agreement preventive is designed maintenance The Master also helps extend the life of your new product. Here's what the Acjreement _ includes: ° Parts and labor needed to help keep products operating weii beyond the product warranty. No deductibles, ° Expert service by a force of more than 10,000 trust wiii be working ° Unlimited guarantee - replacement ° Product replacement ° Annual Preventive failure ° 10% discount service, as often as you want us, whenever product period, if repair damage you want us. charge. from a Sears representative on aii products. Think of due to power fluctuations. for any food spoilacje of your covered Protection Protection Some limitations that is the result of mechanical failure of any covered Sears Installation Agreement service and related installed parts. a simple phone carl is aii that it takes for you to schedule service. You can carl online. is a risk free purchase. If you cancel for any reason during the product a fuji refund. Agreement takes longer than promised. repair a service appointment Or, a prorated refund anytime after the product warranty period warranty expires. Purchase today! and exclusions apply. in Canada product price of any non-covered the Agreement, we wiii provide Coverage electrical annually day or nighh or schedule your Master you can can't be fixed. Check at your request - no extra against off: the regular Once you purchase The Master - real protection. which means someone or freezer. ° Rental reimbursement anytime from coverage owner's manuai'L Food Loss Protection refrigerator excluded Sears service technicians, goes of your covered product if four or more product failures occur within twelve months. if your covered Maintenance ° Power surge protection ° $250 Agreement under normal use, not just defects. Our coverage ° Fast help by phone - we carl it Rapid Resolution - phone support us as a "talking Protection on your product. service calls and nationwide ° "No-lemon" no functional authorized for years of or repair from time to time. That's can save you money and aggravation. properly and manufactured For prices and additional varies on some items. For fuji details information caii Sears Canada in the U.S.A. carl 1-800-827-6655. at 1-800-361-6665. Service For Sears professional installation of home appliances, items, in the U.S.A. or Canada caii ]-800-4-MY-HOME garage ®. door openers, water heaters, and other major home First Steps This Use & Core Guide provides instructions for your model. instructed freezer, specific Use the freezer in this Use & Care Guide. follow operating these important NOTE only as Before starting the The exterior first steps. Installation ° Choose o place that is near o grounded Do Not use on extension ° For the most emcient located cord or on adapter operation, where surrounding 110°F (43°C). Temperatures the freezer temperatures outlet. plug. should be will not exceed of 32°F (0°C) and below NOT affect freezer operation. heaters ore not recommended. ° Allow space around electrical Additional will compressor the unit for good air circulation. Leave o 3 inch (75 mm) space on oil sides of the freezer for adequate circulation. Space may become quite works to transfer the inside. Temperatures as much as 30°F warmer room temperature particularly con be expected. important around heat from than For this reason it is in hotter climates space for oir circuJofion to allow enough your freezer. Leveling The freezer must have oil bottom o solid floor. The floor fully loaded to freezer is not leveled resting firmly on must be strong enough to support be level in order to function problems. To Level Uprlghf Models: After crating screws and wood level to level the freezer Adjust the plastic If properly. and not close or seal properly, discarding o for your the during instoJJotion, the door moy be frost, or moisture carpenter's corners freezer. NOTE: It is Very Important freezer misoligned 3" (75 mm)Air wails of the freezer warm as the compressor leveling causing cooling, bose, use o from front-to-back. feet in fronh 1/2 bubble that the door closes easily when left halfway higher, so open. 3" (75 mm) F .Raise Turn _ .............. /_" Right To _% Lower Plastic Leveling Feet [ Crating Screw 1"(25 mm) -. Discard ,L The (4) Crating Screws And (2) Wood Bases Unpacking and Leveling -- Upright Models To Level Chest Models: If needed, and floor. Cleaning 3" (75 mm) Bnstallation odd meto[ or wood shims between foot pads (Prior to use) ° Wash any removable ports, the freezer interior, ond exterior with mild detergent ond warm water. Do not use harsh cleaners on these surfaces. Wipe dry. First Steps Energy-saving Tips Do not use razor blades or other sharp instruments, which can scratch the appliance surface when removing adhesive labels. Any glue left from the tape can be removed with a mixture of warm water and mild detergent, or touch the residue with the sticky side of tape already removed. Do not remove the serial plate. CAUTION To allow door to close and seal properly, DO NOT let food packages extend past the front of shelves. ° ° The freezer should room, away ducts, and Let hot from out foods may * cool frost Door Removal (non-electronic * models) 1. Gently lay freezer Freezer wax If door must be removed: on its back, on a rug or blanket. ° placing build-up to room paper, them temperature Foods should or paper not toweling. making Organize label food searches. Remove the 4. Remove plastic top hinge cover. door, reverse the above order and securely tighten all screws to prevent Door Removal hinge slippage. (electronic models) If door must be removed: Door hinge is fastened have a qualified with tamper=proof technician screws. Please remove the door. 7 with slowly containers down dry on door aluminum interfere with foil, cold less efficient. to reduce and close wipe Liners the freezer one time, 8. To replace too This cuts be lined extended hinge from cabinet. placing the freezer. hinge screws. 7. Remove door and bottom forces freeze and in the freezer. 3. Remove bottom 6. Remove top hinge from cabinet. that properly, 2. Remove two base screws and base panel. 5. Remove screws from top hinge. or heating before the freezer the air circulation, and appliances of the or spoil. foods inside shelves area sunlight. to run Iongen lose quality in the coolest producing Overloading Be sure to wrap before Shelf Front heat of direct in the freezer. compressor be located as many door openings and items as needed as soon as possible. at Setting the Temperature Control Cool Down Period To turn off freezer, press DOWN * For safe food storage, shows "0" allow four hours for the freezer to To activate cool down completely. The freezer will run continuously for the first several hours. Foods that are already frozen shows "4" or desired may be placed changed, operation. the freezer * When in the freezer Unfrozen foods until the freezer loading after the first few hours of should NOT be loaded has operated the freezer, freeze only three pounds of fresh food per cubic foot of freezer Distribute packages freezer. colder into for four hours. It is not necessary to turn the control setting while freezing Temperature space at one time. to be frozen evenly throughout knob to a Reset" for 3 seconds. "L" will then appear To unlock the control, press "Alarm Reset" for 3 seconds. For the first second, "U" will appear, and then the current temperature Deluxe Electronic Frost Free food. Refer will appear. Temperature for deluxe Temperature Control (Some Upright Models) to the purchase Control (Chest and Some Upright pressing "Alarm on display. setting from being accidentally may be locked. This is done by the Control Electromechanlcal setting. To keep the temperature the control (V) symbol until display freezer, press UP (A) until display Electronics a deluxe electronics Control electronic Guide upright control supplied model. when See Figure panel. Models) The electromechanical temperature control inside the freezer is located on upright Door Ajar ;; Power Loss and on the left exterior models, wall on chest models (see figure 1). The temperature preset to provide storage Electromechanical Control is factory satisfactory temperatures. food However, the Figure 1 temperature control H01d For F/C is adjustable to provide turn the temperature clockwise Allow To satisfaction. personal a range of temperatures temperature _i ;¸¸¸¸¸ Temp adjust the temperature setting, hours for the to stabilize between J Hi Temp DoorAjar Electronic Temperature Control (Some Upright Frost Free Models) The standard temperature electronic control outside the freezer is located (see Figure 2). Temperature is factory preset to provide satisfactory food temperatures. To adjust 7 is Coldest the temperature setting, press 0 is OFF the UP (A) symbol for colder temperatures and DOWN (V) symbol for warmer temperatures on the control panel. Allow several hours for the temperature stabilize Display knob control adjustments. storage your or counterclockwise. several Standard for between to adjustments. Standard Electronic Temperature Figure Control 2 Alarm Reset "%_z) To_.O o+ Upright Figure Models 3 you 3 Optional Features NOTE Your Temp Alarm freezer below. and may Become have some or all of the features with these features familiar and listed their This feature the inside temperature to provide a warning exceeds Security Lock with Pop-Out This security into lock is secure. the lock has been fastens To lock and the door or unlock turn. The key Key snugly, ensuring the freezer, pops out 23°E feature stored push of the the key lock after When it on household the freezer defrost button and clean the freezer is completely covered when with the blue frost. Blue Defrost electricity. electricity is initially plugged light stay on until the freezer the buzzer, press the ALARM the buzzer until the the buzzer causes 23°t:, will the sound. freezer press the Should an "E" service technician freezer will continue for temperature TEMP" The buzzer a 30-minute appears in the display Press the "DOWN" the display the Manual 4 times. The "d" button be operated Control Should your "Of]:". until no longer a "d" appears press the "DOWN" be displayed. in button The control to set the freezer freezer 1. Unplug 2. Wait area lighting, the freezer one may temperature. will to normal your unusual surges, characters, brown-outs, or power etc.: from the wall back perform into outlet. a self-check, operation. Service the wall provider. Should on display, contact changes Until your are authorized made, to run. Function itself, the condition Table light illuminates whenever there is an Function Operation Response None Freezer temperature too high Check power is connected, Contact service technician. Press ALARM RESET to shut off audible flashing None 5 seconds, alarm Alternating: "b" and temperature. Control panel beeps every 5 seconds, Replace 9V battery. Alternating: and persist, Low/no battery "d" and temperature. Control panel beeps every 5 seconds, (beep), alarm Contact Operational error Operational error "CE" and temperature. Control panel beeps every 5 seconds, ALARM audible Press RESETto stop alarm (beep), Close door, Press ALARM RESETto stop audible Door aiar "E" and Display off. Control panel beeps every minute outlet. reset the Quick Freeze Alternating: (1) minute. 3. Plug the freezer The control display to power hour FF is displayed, temperature. Control panel beeps every 5 seconds, control due every To silence Normal Alternating: Mode, 23°E on and a "0" "defrost". normally incorrectly interruptions, contact turn the until Troubleshooting operate return cycle, button 4 times Defrost will defrost "DOWN" indicating indicating To exit then the the freezer turn sound repair. Status on and off:. Control panel beeps every manual by pressing inside will Cabinet temperature is displayed, Temperature Defrost Mode off 23°E Button Display freezer is below RESET button. Except during power loss, the red alarm a la rm status. To initiate will TEMP" The indicator RESET button. light is below Alarm Manual sound. temperature the ALARM appear will "HI temperature buzzer_ not in, the red "HI be on and will It will is interrupted. will If a malfunction to defrost and Swilch_ indicator to rise above IMPORTANT if TEMP" if household To silence Blue Defrost Button (some chest models) "HI operates function turned. It is time Ughts use care. food Che,tM is designed (beep), service technician. Press ALARM RESET to stop audible alarm (beep), Contact service technician. Press ALARM RESET to stop audible alarm (beep), Reconnect Power failure power connection. Optional Features Slide-Out Basket (some upright models) A Slide-Out Basket (some models), located at the bottom of the freezer, provides separate storage space for items that are di_c'icult to store on freezer shelves. To remove the basket, pull out and lift up. Interior Lift up / Light The light comes on automatically To replace when the door is opened. the light bulb, turn the temperature OFF and unplug the electrical cord. Replace Adjustable Interior Shelves Upright Models control to the old bulb with a bulb of the same wattage. Tilt-Out Shelf Adustoble This shelf is _j the freezer dooron located inside _ \ access Shelves Models < _J Slide-Aside additional storage Interior Upright space. an (some chest models) To item, and provides flit top of "basket" Basket This basket helps __ organize odd-shaped items. To reach other shelf down. Tilt-Out Adjustable S_elf packages Slide-Aside Bins (some in the freezer, slide the basket aside, or lift out. Door Basket ....................... upright models) ....................... Basket Divider j ill Adjustable door bins are located on the (some inside on the freezer Use I door and provide flexible storage upright these models) handy dividers to keep the various items stored in your baskets ...................... i space. The number more organized. of bins provided change Adjustable Door Bins varies by model. To the location the divider of simply slide your basket out, grab the divider from the Soft Freeze Basket Zone (some center and rotate in a counterclockwise upright is disengaged. models) To assemble, Soft Freeze Zone is figure below specifically designed swings into place. and rotate to maintain a higher direction simply align in a clockwise Divider until it as shown in the direction until it Shelf Bookend temperature than the rest of the freezer to Soft Freeze Zone (some upright models) store products such as ice cream. Glass Shelf Bookend Adjustable Interior Use these handy bookends to keep upright Shelves (some models) Multi-position any position adjustable interior for larger or smaller shelves can be moved to packages. spacers that stabilize the shelves for shipping removed and discarded. The shipping boxed items neatly in your adjust may be slide Shelf 10 Bookend location, where the stored freezer. simply desired. To Optional Features Care and Cleaning Wire Shelf Bookend _ ?: Use these bookends to keep the boxed items stored nearly in // CAUTION Damp objects stick to cold metal inferior metal surfaces wlfh wet or damp hands. surfaces. Do not touch your freezer. To adjust location, simply unsnap the bookend from the Some upright wire shelf and snap into the next desired location. Between freezers automatically, To avoid Wire Shelf upright and defrost occasionally. Defrostings frequent defrosting, occasionally use a plastic scraper to remove frost. Scrape with a pulling motion. Never use a metal instrument to remove frost. Bookend Pizza Shelf are frost-free but should be cleaned (some Defrostings models) Here is the place to store up to four large frozen _ pizzas without Freezer must be unplugged having ever to dig them out from beneath from retracted Pizza Shelf shelf can be to provide space for taller items on the shelf below, and still store up to two pizzas. Chest Divider accumulate to warm, Upright by pulling a the freezer due when the door Models wlth Defrost Drain: plug on the inside floor it straight of the freezer out. ° To access external drain tube on models with a base panel_ first remove the two screws from the base panel. Locate the drain tube near the left center under the freezen ° Place a shallow will drain the blank labels and a permanent the freezer marking pen to make by new and different of Chest directly ° Replace the drain off when no hose adapter into a floor drain. If your model is one can be purchased and cleaning at are is left open, warm air may enter Divider Confic urations: Drain Pan i Figure I 11 does can be used to drain plug when defrosting completed. If the drain the freezer. ones. Defrost water figure 1). not equipped with an adapter° most hardware stores. labels then use one of label. Labels can be peeled Examples (see ° A 1/2 inch garden Chest Divider and replaced pan under the drain tube. out. Check the pan occasionally so water not overflow to help by one of the pre-printed needed moist air entering ° Remove the drain are stored where. If you have an item that isn't already longer Frost may tend to Remove food and leave the door open when found in your your own custom when 1/4 faster on the upper part of the freezer To Defrost remind you which items covered and clean the freezer the freezer. Use the peel-n-stick packet to defrost defrosting of different-sized literature hazard) unit. is opened. storage bins in the bottom of your chest freezen labels (to avoid electrlcal defrosting to 1/2 inch of frost has accumulated. Use these clever dividers variety source when It is important (some chest models) to custom-arrange power a pile of other stored goods. The pizza CAUTION Care and Cleaning To Defrost Chest Models with Cleaning the inside Defrost Drain: After defrosting, Place a shallow pan or the Divider/Drain Pan Pan a solution wash inside surfaces of the freezer of two tablespoons (1.1 litres) warm (if equipped) beneath the drain outlet. Puii out water. of baking soda in one quart Rinse and dry. Wring out of the sponge or cloth when cleaning controls, or any electrical with excess water in the area of the parts. the outside drain plug Wash the removable (see figure 2). A 1/2 inch garden hose adapter can be used to drain Drain Plug 2 pads, brushes, abrasive directly into a floor drain Cleaning i Hose one can scouring solutions on any parts in a dishwasher. the Outside Wash the cabinet detergent. with warm water and mild liquid Rinse weii and wipe dry with a clean soft cloth. Replace parts and food. Puii out the drain plug inside the freezer (see _ Drain WARNING Plug figure 4). Defrost water wiii drain out. Check make pan and occasionally and J be purchased at most hardware stores. water cleaners, or alkaline surface. Do not wash removable (see figure 3). If your model isnot equipped with an adapter, above, or mild detergent warm water. Rinse and dry. Never use metallic Figure the freezer parts and door basket with the baking soda solution mentioned if leaving so the freezer certain that become door children open while cannot vacation, on get into the freezer entrapped. does Figure not overflow. 3 Vacation plugs when defrosting completed. are Long Vacations: several months: If the drain is left open, warm Moving air If the freezer * Remove all food may enter the freezer. necessary, Moving: to prevent Figure without 4 during wiii not be used for and unplug the power cord. Clean and dry the interior ° Leave the freezer To Defrost Models Tips Short Vacations: Leave the freezer operating vacations of less than three weeks. Replace the drain and cleaning and thoroughly. door open slightly, blocking it open if to prevent odor and mold growth. When moving the freezer, follow these guidelines damage: ° Disconnect the power cord plug from the wail outlet. ° Remove foods, then defros h and clean the freezer. Defrost Drain: * Secure all loose items such as base panel, baskets, and ° Place towels or newspapers on the freezer bottom catch the frost. The frost will loosen and fall. ° Remove the towels and/or If the frost is glazed newspapers. position fifteen scraper. freezer and hard, fill deep pans with hot and place them on the freezer ° Close the freezer shelves by taping them securely in place to prevent * In the moving ° If the frost is soft, remove it by using a plastic water to door/lid. bottom. Frost should soften in about (15) minutes. ° Repeat this procedure as necessary. 12 to vehicie, prevent secure movement. with a blanket, freezer damage. in an upright Also protect or similar item. outside of Power Failure/Freezer Failure NOTE Do not open freezer for severaJ hours. If a power failure door unnecessarily occurs, continues, into the freezer is kept closed. If the power pack seven or eight pounds of dry ice every 24 hours. Look in the Yellow Pages under Dry Ice, Dairies, or Ice Cream local dry ice suppliers. when handling If the freezer is off: frozen foods wiii stay frozen for at least 24 hours if the freezer failure if freezer Always manufacturers for wear gloves and use caution dry ice. has stopped operating, see "Freezer Does Not Run" in the Troubleshooting Guide. If you cannot the problem, caii an authorized servicer mediately. If the freezer remains off: for several hours, follow directions failure. solve the above for the use of dry ice during a power If necessary, take the food to a local locker plant until the freezer is ready to operate. Pages under "Frozen Look in the Yellow Food Locker Piants'L 13 Before You Call TROUBLESHOOTING Before calling GUIDE for service, review this llst. It may serve you time and expense. This llst includes common occurrences materials in this appliance. CONCERN POTENTIAL thai are not the result of defective CAUSE COMMON workmanship or SOLUTION FREEZER DOES NOT RUN Freezer does not run. ° Freezer is plugged into a circuit that has a ground ° Temperature ° Use another fault interrupt control circuit. If you are unsure about the outlet, have it checked is in the by a certified technician. ° See Setting the Temperature Control section. ° Ensure is tightly into outlet. OFF position. ° Freezer may not be plugged in plug pushed or plug may be loose. Freezer runs too much or too lang. • House fuse blown or tripped circuit breaker. ° Check/replace fuse with a 15 amp time-delay fuse. Reset circuit breaker. • Power outage. ° Check house lights. Caii local Electric Company. "1* Room or outside weather is hot. I * It's normal I I I I I for the freezer to work harder these conditions. • Freezer has recently been * it takes 4 hours for the freezer disconnected for a period of time. I down completely. ° Large amounts of warm or hot food have been stored recent y. • Doors are opened too frequently I or tOO ong. ° Freezer door may be slightly open. . ......... ,- ..... :......... . ,...... freezer gasKeT is a_rTy, worn, I cracked, or poorly fitted. under to cool I • Warm food will cause freezer to run more until the desired temperature is reached. ° VVarm air entering the freezer causes it to run I • more._ Open doors ass often. _ " See DOOR PROBLEMS Section • Turn contro <nob to a warmer setting A ow sev- eral hours for the temperature to stabilize. • C ean or change gasket Leaks in the door sea I . " . . w cause freezer to run onger n order to man rain desired temperature. Inferlor Freezer temperature Interior ° Temperature Control is set too low. * Turn the control to a warmer is too cold. Freezer tempera= ture is too warm. * Temperature I Control is set ° Turn control too warm. , ' ° Door is kept open too long or is opened ° Warm ° properly. • Large amounts of warm or hot food I may have been stored recently. I ° Freezer has recently been surface ° The external is warm. freezer wails can be as much as 30°F warmer I to stabilize. every time the door Open the door less often. t See to stabilize. setting. Allow several air enters the freezer is opened. . Freezer external to a colder hours for the temperature too frequently, ° Door may not be seating temperature setting. Allow several hours for the temperature _ DOOR PROBLEMS • Sechon. ° VVait until the freezer has had a chance to reach its selected temperature. ° Freezer requires 4 hours to cool down completely ° This is normal than transfer while the compressor works to heat from inside the freezer cabinet. room temperature. SOUND AND Louder sound ever freezer NOISE levels when= ° Modern freezers have increased storage capacity and more is on. stable temperatures. a high emciency ° This is normal. When is low, you might They require the surrounding hear the compressor noise level running while it cools the interior. compressor. i Longer sound levels when compressor comes on. ° Freezer operates at higher pressures during the start of the ON cycle, 14 • This is normal. as freezer Sound will level off or disappear continues to run. Before You Call CONCERN SOUND [ POTENTIAL CAUSE i COMMON SOLUTION AND NOISE Popping Or Cracking Sound Metal parts underg0 expon_i0n an d I Bubbllng contraction, or gurgllng sound, llke water Vibrating ' This is normal as in hot water pipes, as ° Refrigerant (used to cool freezer) is bolllng, or rattling Sound Will leyel off: or disappear I when compressor comes on. freezer continues to run. ° This is normal. circulating throughout the system. noise. * Freezer is not bVel, tt rocks On ° Leve! the unit. Refer t0 ,LeVeling, ° FIoOr is uneven or Weak. Freezer ° Ensure fl0or rocks Level on fl0or when it is Can adequately the freezer by putting in the First Support freezer. W0od or metal shims under part of the freezer' ' Freezer is touching the wall. • Re21evel the freezer 0r move freezer Slightly, Re_ fert0 -Leveling-in the FirSt Steps section. I WATER/MOISTURE/FROST INSIDE FREEZER L freezer wafts; _ !_reases !rite[hal rate of frost k_Jild_u p ° Door may not be seating properly. • DOor is kept Open foe !ong' or _ WATER/MOISTURE/FROST I:;; See DOOR PROBLEMS sect on, r less 0ften, 0pened to0 frequently. OUTSIDE FREEZER • Seei!DOOR PROBLEMS,, SeCtion: of f!eezer. I ODOR IN FREEZER DOOR PROBLEMS Causing the Cold air from inside the freezer to mee t war m mois t air from outside. °Freezer!snofleyeL * * li rocks on the " J °This Condition * andm!sal!g ° can force the Cabinet n the door. Refer fO _ out of square V ° Le e!!ng _ " Fi[st StePs SeCtion: ° Floaris uneven orweak. Freezer rocks ° Level the floor by using wood or metal shims Under I 0n flaor when it is m0ved slightly I the freezer or brace fl0or supporting the freezer. LIGHT BULB IS NOT ON Lig_ht bulb !S_Of en i * Fol!o_ directi0ns under iitnter!0[ L!cjhfi! !n !he Freezer Features sect!onl ' See"FREEZER DOES NOT RUN' section' 15 Sears Service "We Service depend What Sears Canada Customers We Sell" is our assurance you can Dear on Sears for service.., and Sears service is nationwide. consider Your freezer has added value when you that Sears has service units nationwide, with professional appliances technicians and having specifically staffed trained on Sears parts, tools and equipment to Customer: In manufacturing to provide this product, errors or omissions occasionally a missing or defective Sears store. ensure that we meet our pledge to you... "We Service What We Seli'L Maintain Agreement the value of your Kenmore ® freezer Maintenance Agreement. manufactured, Sears freezers with a Sears are designed, and tested for years of dependable operation. Yet any modern from time to time. appliance may require service If you have any suggestions repair help us to improve Sears Canada, Attn.: Buyer service at today's bills resulting from normal price. Inc. Dept. 646 Street use. Toronto, CA MSB 2B8 ° Allows for as many service calls as required. Purchased ° Provides for service by professional Sears-trained technicians. ° Offers an annual preventive maintenance your request. This maintenance installation, external flood, Address: agreement reinstallation, does not cover original or damage lightning, freezing, power failure, reduction, etc. Please ask a salesperson agreement for all terms and conditions. power to see the Prov.: City: resulting from Phone: Postal Code: causes such as acts of God, abuse, thefh fire, wind, by: Name: check up at Model No.: 970 Serial No.: Date of Purchase Location of Purchase: Comments: 16 /. please listed below Agreement ° Is your way to buy tomorrow's ° Eliminates that would your nearest instructions or this product, write them down, including the information and mail to: 22 Jarvis The Sears Maintenance Unfortunately, occur. In the event you find part, please contact our assembly/operation Sears Maintenance many steps have been taken you with the highest quality. ./