Download Watkins Envoy Owner`s manual

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HIGHLIFE ® NXT COLLECTION
Congratulations on your decision to enjoy the finest spa available...
Welcome to the growing family of Hot Spring spa owners.
Pre-Delivery Instructions
Please take the time to read this booklet carefully, as it will provide you with the information you will need to ensure
the safe, secure, and timely installation of your new spa. The following sections are guidelines on how to prepare for
delivery and set-up of your new spa. Specifically covered are site selection, delivery access, ground preparation, and
electrical requirements.
Remember to carefully review the Owner’s Manual that accompanies your spa, and to register the spa's warranty
within 10 days of delivery. These items, along with other valuable information, will be found in the Owner’s Package
which has been placed in the equipment compartment of your spa, where you will also find its serial number.
Watkins Manufacturing Corporation reserves the right to change features, specifications and design without
notification and without incurring any obligation.
DATE PURCHASED: __________________________________________________________________
Register your warranty
DATE INSTALLED:____________________________________________________________________
using the QR code below:
DEALER:____________________________________________________________________________
ADDRESS:___________________________________________________________________________
TELEPHONE:________________________________________________________________________
In most cities and counties, permits will be required for the installation of electrical circuits or the construction of
exterior surfaces (decks and gazebos). In addition, some communities have adopted residential barrier codes which
may require fencing and/or self-closing gates on the property to prevent unsupervised access to a pool (or spa) by
children under 5 years of age. Your Hot Spring spa is equipped with a locking cover that meets the ASTM F134691 Standard for Safety Covers and as a result, is usually exempt from most barrier requirements. As a general
practice, your local Building Department will inform you of any applicable barrier requirements at the time a permit is
obtained for the installation of an electrical circuit. Your Hot Spring dealer can provide information on which permits
may be required.
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Hot Spring Spa Pre-Delivery
Page x
Instructions
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Site Selection and Preparation
IMPORTANT: Site selection and preparation are your responsibility. Carefully read these instructions and consult
your authorized Hot Spring dealer if you have any questions.
You probably have a spot picked out for your new spa, whether it’s indoors or outdoors, on a patio or on a deck.
Just make sure you check the following:
• Always put your spa on a structurally sound, level surface. A filled spa can weigh a great deal. Make
certain that the location you choose can support the weight of your filled spa.
• Don’t forget to level your spa before filling it. (See Spa Leveling Instructions included in Owner’s
Manual.)
• Locate your equipment compartment, which houses all of the electrical components, in a place
where water will drain away from it. Allowing water into the equipment compartment can damage the
electronics, or may result in tripping your house’s circuit breaker.
• Leave yourself easy access to the circuit breakers in the subpanel 230 volt models.
• Never let water get into the subpanel. Your spa’s subpanel is raintight when installed correctly with the
door closed.
• Leave access to the equipment compartment for periodic spa care and maintenance.
Outdoor and Patio Installation
No matter where you install your new spa, it’s important that you have a solid foundation to support it. Structural
damage to the spa resulting from incorrect installation or placement on an inadequate foundation is not covered
under the spa’s limited warranty.
If you install the spa outdoors, a reinforced concrete pad at least four inches thick is required for the Grandee®
NXT spa, and recommended for the Envoy® NXT and Jetsetter® NXT spas. The reinforcing rod or mesh in the
pad should be attached to a bond wire (see your Owner’s Manual). All Hot Spring spas may be installed onto
a deck, provided that the load capacity of the deck is greater than the dead weight of the spa (see Deck
Installation).
If you place the spa on the ground, even temporarily, place stepping stones under the leveling areas (see Spa
Leveling Instructions in your Owner’s Manual). The stones should be at least two inches thick and twelve inches
square. Even with stones in place, the spa will inevitably settle and become unlevel. Plus, a spa surrounded by
dirt or grass will soon be filled with dirt or grass from users’ feet; therefore, it is important to get it onto a solid
foundation as soon as possible.
Deck Installation
To be certain your deck can support your spa, you must know the deck’s maximum load capacity. Consult a
qualified building contractor or structural engineer before you place the spa on an elevated deck or
indoors. To find the weight of your spa, its contents and occupants, refer to the Spa Specification chart. This
weight per square foot must not exceed the structure’s rated capacity, or serious structural damage could result.
Indoor Installation
Be aware of some special requirements if you place your spa indoors. Water will accumulate around the spa, so
flooring materials must provide a good grip when wet. Proper drainage is essential to prevent a build-up of water
around the spa. When building a new room for the spa, it is recommended that a floor drain be installed. The
humidity will naturally increase with the spa installed. Water may get into woodwork and produce dryrot, mildew,
or other problems. Check for airborne moisture’s effects on exposed wood, paper, etc. in the room. To minimize
these effects, it is best to provide plenty of ventilation to the spa area. An architect can help to determine if more
ventilation must be installed.
Your Hot Spring dealer can help you with local information such as zoning regulations and building codes.
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Pre-Delivery
Instructions
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DELIVERY ACCESS
First, locate the dimensions of your spa on the following chart. The
dimensions shown are the measurements of the spa in the vertical
position, laid on its side.
Next, contact your dealer to find the height and width added by
the delivery cart which the dealer will use to deliver your new
spa. Use the height of the cart plus the dimension shown as H to
determine the vertical clearance required to pass the spa and cart.
Use the width of the cart, or dimension W, whichever is greater, to
determine the maximum width of clearance necessary.
NOTE: It may be necessary to allow for additional over-head
clearance if the spa will be rolled up or down an incline or moved
up or down a short flight of stairs.
Use the information below to determine the requirements for
access to your desired location.
Width W
Length L
Height H
grandee (GGN)
Model
38"
8'4"
7'7"
Envoy (KKN)
38"
7'9"
7'7"
Jetsetter (JTN)
33"
7'0"
5'5"
How is your width clearance?
BACK YARD
Check all gates
Protruding electric meters
Gas meters
A/C units
Do you have sufficient
overhead clearance?
Check low roof eaves,
overhanging branches,
rain gutters
HOUSE
Is the path clear?
Move away branches, dog
houses, firewood, etc.
If there is a 90 turn, can we
clear it? (The spa will not bend)
No more than 6 consecutive
stairs without a landing
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STREET
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Pre-Delivery Instructions
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It may be necessary to remove a gate, part of a fence, or other movable obstructions in order to roll the spa to its
installation site. About ten percent of the time, a crane is the only way to install the spa by lifting it to its final destination.
If the spa has to be taken off of the cart to go over a wall (either because the entry area is too narrow, the eaves are
too low, the corner is too tight, or the stairway is too steep), a crane will be required. Don’t be alarmed!
The crane has a truck-mounted boom which can fit right in your driveway. It is run by a licensed and insured
operator. For a charge, the crane operator will lift your spa over walls, buildings, or any other obstruction and place
it as close to the installation site as possible. The Hot Spring spa delivery personnel will supervise the crane
delivery and complete the spa installation. Crane delivery typically takes an average of 30 minutes to complete.
NOTE: If your spa delivery requires the use of a crane, you may be required to pay for its services at the completion
of the delivery.
GROUND PREPARATION
Your Hot Spring spa has been engineered to perform on all kinds of
common yard surfaces. While a concrete slab is best for long-term use*,
other foundations are acceptable so long as a level base is prepared
prior to delivery. Three foundation base pictures, shown at right,
represent examples of alternatives to a concrete slab for spas installed
without gazebos or other accessories.
*NOTE: A reinforced concrete pad at least four inches thick or a deck
that is able to withstand more than 125 lbs. per square foot is required
for the Grandee NXT spa and recommended for the Envoy NXT,
and Jetsetter NXT spas.
INSTALLATION NOTES:
FOUNDATIONS FOR SPAS ONLY
(No accessories such as cover or gazebo)
PEA GRAVEL
OR CRUSHED ROCK
RAILROAD TIES
• If stepping stones or railroad ties are selected for the spa
foundation, they should be placed at the designated leveling areas
of your spa to maintain even distribution of the spa weight.
• It is important to note that soft surfaces, even when stepping
stones are used to distribute the weight of the spa as evenly as
possible, will still have a tendency to settle unevenly, resulting in
an unlevel spa.
• Remember, placing the spa on grass or dirt may increase the
amount of debris which is inadvertently brought into the spa
water on the user’s feet.
PRE-CAST
STEPPING STONES
FOUNDATIONS FOR SPAS
WITH ACCESSORIES
If you are purchasing a deck package or a gazebo with your spa, a
solid foundation becomes mandatory. Placing them on any surface
other than a single level pad could create problems with their
installation. Pictured at right are a few of the recommended surfaces.
As a homeowner, it is your responsibility to provide a suitable, level
foundation for your spa. Keep in mind that most delivery crews are
not equipped to level and prepare spa sites.
If you are interested in having a concrete slab, brick surface, or wood
deck installed, your Hot Spring dealer should be able to suggest
a qualified, licensed contractor.
NOTE: In order for the spa to operate properly and the internal
plumbing to drain completely, you must ensure that the spa is leveled
after it has been installed. The diagrams on the following pages
indicate the recommended shimming points on your spa’s base
support system. Your Hot Spring spa delivery crew can help you
perform the procedure.
Pre-Delivery
Instructions
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Page
Page 4
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CONCRETE PADS
BRICK SURFACES
WOOD DECKING
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Grandee
GRANDEE NXTGrandee
(Model GGN)
Dimensions
DOOR
(Front view)
38" (96.5 cm)
38" (96.5 cm)
7 " (17.8 cm)
7 " (17.8 cm)
34 " (86.4 cm)
34 " (86.4 cm)
NOTE: All dimensions are approximate; measure your spa
before making critical design or pathway decisions.
6" (15.2 cm)
44" (111.8 cm)
Electrical CONNECTION
(2.5" (6.4 cm) Height
from ground)
MAIN DRAIN
6" (15.2 cm)
56" (142.2 cm)
94" (238.8 cm)
44" (111.8 cm)
56" (142.2 cm)
94" (238.8 cm)
SECONDARY DRAIN
Electrical
CONNECTION
(2.5" (6.4 cm)
Height from
ground)
100" (254 cm)
100" (254 cm)
UPSIDE DOWN VIEW OF SPA
15"
(38 cm)
15"
(38 cm)
Electrical Connection
(Both sides)
91" (231.1 cm)
91" (231.1 cm)
(Bottom view)
DOOR SIDE
NOTE: Watkins Manufacturing Corporation requires that the Grandee NXT be installed on a minimum 10 cm
(4”) thick reinforced concrete pad or a deck that is able to withstand more than 555 kg/m² (115 lbs. per square
foot).
WARNING: The Grandee NXT must not be shimmed in any manner.
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Pre-Delivery Instructions
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envoy NXTENVOY
(Model kkN)
Dimensions
ENVOY
DOOR
38"cm)
(96.5 cm)
38" (96.5
7 "cm)
(17.8 cm)
7 " (17.8
(Front view)
34 "cm)
(86.4 cm)
34 " (86.4
NOTE: All dimensions are approximate; measure your spa
before making critical design or pathway decisions.
6" (15.2 cm)
40" (101.6 cm)
6" (15.2 cm)
52" (132.1 cm)
40" (101.6 cm)
Electrical
CONNECTION
(2.5" (6.4 cm) Height
from ground)
81" (205.7 cm)
MAIN DRAIN
52" (132.1 cm)
81" (205.7 cm)
SECONDARY DRAIN
Electrical
CONNECTION
(2.5" (6.4 cm)
Height from
ground)
93" (236.2 cm)
93" (236.2 cm)
46.5" (118 cm)
28" (71 cm)
46.5" (118 cm)
28" (71 cm)
28" (71 cm)
(Bottom view)
UPSIDE DOWN VIEW OF SPA
15"
15"
(38 cm)(38 cm)
" (71 cm)
28 " (7128cm)
Electrical Connection
(Both sides)
91" (231.1
91" (231.1
cm) cm)
28" (71 cm)
46.5" (118 cm)
11.5" 11.5"
13"
13"
30"cm)
(76.2 cm)
(29.2 cm)30" (76.2
(33 cm)(33 cm)(29.2 cm)
46.5" (118 cm)
28" (71.1 cm)
49" (124.5 cm)
28" (71.1 cm)
65" (165.1 cm)
49" (124.5 cm)
DOOR SIDE
• 25 leveling points (place shims at illustrated locations).
65" (165.1 cm)
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Pre-Delivery
Instructions
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JTNE
Jetsetter NXT (Model JTN)
Dimensions
DOOR
33"
33" (83.8
(83.8 cm)
cm)
66 "" (15.2
(15.2 cm)
cm)
(Front view)
29
29 "" (73.6
(73.6 cm)
cm)
NOTE: All dimensions are approximate; measure your spa
before making critical design or pathway decisions.
6" (15.2
(15.2 cm)
cm)
6"
Electrical CONNECTION
(2.5" (6.4 cm) Height from
ground)
36" (91.4
(91.4 cm)
cm)
36"
48" (121.9
(121.9 cm)
cm)
48"
MAIN DRAIN
78" (198.1
(198.1 cm)
cm)
78"
SECONDARY DRAIN
Electrical
CONNECTION
(2.5" (6.4 cm)
Height from
ground)
UPSIDE DOWN VIEW OF SPA
65"
65"(165
(165cm)
cm)
(Bottom view)
11"
11"
(27.9
(27.9cm)
cm)
32.5"
32.5"(82.5
(82.5cm)
cm)
84" (213
(213 cm)
cm)
84"
15"
15"
(38
(38 cm)
cm)
26"
26"(66.0
(66.0cm)
cm)
Electrical Connection
(Both sides)
21" (53.3
(53.3 cm)
cm)
21"
16" (40.6
(40.6 cm)
cm)
16"
23.5" (59.9
(59.9 cm)
cm)
23.5"
DOOR SIDE
• 18 leveling points (place shims at illustrated locations
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).
Pre-Delivery Instructions
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ELECTRICAL REQUIREMENTS
To ensure you will have an opportunity to use your spa soon after delivery, it is very important that the required
electrical service has been installed. Unless otherwise stipulated by your dealer, THIS IS YOUR RESPONSIBILITY.
IMPORTANT: All electrical circuits must be installed by a qualified, licensed electrician.
230 VOLT OPERATION REQUIREMENTS
All models require a 50 amp, single phase, 230 volt circuit breaker in the main electrical service panel.
All 230 volt Hot Spring spas must be wired in accordance with applicable local and national electrical codes, all
electrical work must be done by a licensed electrician.
NOTE: Watkins Manufacturing Corporation REQUIRES THE USE OF A SUBPANEL TO SUPPLY POWER AND
PROTECT THE SPA. The subpanel containing GFCI breakers is included with the spa.
A licensed electrician should install a four-wire electrical service (two line voltages, one neutral, one ground) from the
main electrical service panel to the subpanel, and from the sub-panel to the spa per the appropriate wiring diagram
as illustrated below.
The grounding conductor must be at least #10 AWG. Your electrician should mount the subpanel in the vicinity of the
spa but it should not be closer than five (5) feet from the spa water edge (NEC 680-38 to 41-A-3).
INSTALLATION NOTE: After the spa has been installed by the dealer’s delivery crew, your electrician can connect
the conduit from the subpanel to the spa’s IQ 2020 ® Control Box and then complete the wiring connections in the
control box.
IMPORTANT NOTE: Two different wiring diagrams are shown: one for Grandee NXT and Envoy NXT models.
One for the Jetsetter NXT model. Always follow the wiring diagram for your specific model.
NOTE: Complete Installation and Wiring Instructions for all 230 volt Hot Spring models are included in the Owner’s
Manual and with each sub-panel, which can be obtained from your dealer.
WARNING: Removing or bypassing the GFCI breakers in the subpanel at any time will result in an unsafe spa and
will void the warranty.
WIRE SPECIFICATION NOTE: Long electrical runs may require a larger gauge feed wire than stated. We
recommend that a maximum voltage drop of 3% be used when calculating the larger wire size.
Refer to the Wiring Diagrams to the right for the electrical requirements of the 230 volt models.
When connecting the supply conduit to the bottom of the IQ 2020 box, use the recommended connectors page
attached to the control box inside the spa.
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Pre-Delivery
Instructions
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Grandee NXT (Model GGN) and envoy NXT(Model KKN)
230 volt permanently connected models
WARNING! The exact physical location of the terminals on the GFCI
breaker will vary between manufacturers. Connecting the hot wire
to the neutral terminal will cause irreversible damage to the control
box.
See owner’s
manual or
control box
schematic
for electrical
connection
details.
**
GRD
System Ground Terminal
NOTE: The wire connections to GFCI breakers are for reference only. Always ensure the white neutral wire is
connected to the load neutral of the 30 amp breaker.
*PROVIDED WITH SPA.
NOTE: ALL WIRING SHOULD BE COPPER.
Jetsetter NXT (Model JTN)
230 volt permanently connected models
WARNING! The exact physical location of the terminals on the GFCI
breaker will vary between manufacturers. Connecting the hot wire
to the neutral terminal will cause irreversible damage to the control
box.
230V, 50 Amp,
2–POLE,
CIRCUIT BREAKER
(NON GFCI)
HEATER
GROUND
TB1
N
1
L1
#8 AWG WHITE, NEUTRAL
GRD
50A
20A
#8 AWG RED, L2
L2 #12 AWG RED
L1 #12 AWG BLUE
N #12 AWG WHITE
L2 #10 AWG RED
30A
MAIN SERVICE
ELECTRICAL
PANEL
L1 #10 AWG BLUE
2 3 4 5
L2
#10 AWG GREEN, GROUND
#8 AWG BLUE, L1
GROUND #10 AWG GREEN
See owner’s
manual or
control box
schematic
for electrical
connection
details.
GRD
CONTROL BOX
LESS THAN 100 FT.
NOTE: The wire connections to GFCI breakers are for reference only. Always ensure the white neutral wire is
connected to the load neutral of the 20 amp breaker.
*PROVIDED WITH SPA.
x
NOTE: ALL WIRING SHOULD BE COPPER.
Page 9
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Pre-Delivery Instructions
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WIRE INSTALLATION
FOR CONTROL BOX TERMINAL BLOCK
(Layout of Spa’s Terminal Blocks may vary)
Insert
screwdriver to
engage cage
clamp
3
Wire Installation Steps
1/2”
4
Strip wire
insulation back
½”
Refer to spa’s wiring
diagram on back of Control
Box Cover for proper wiring
and jumper configuration!
Push top of
screwdriver away
from wire
Terminal Block
3
Entire stripped
end of wire
must be inside
Terminal
Block
Install
Stripped end
of wire into
Terminal
Block
After step 6,
pull on wire to
ensure proper
installation
Remove
screwdriver
6
5
ELECTRICAL ACCESS INTO SPA
Front of spa
(Dock side)
3/4" threaded Electrical
access (right side of spa).
NOTE: Electrical access is
also available on left side
of spa
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Pre-Delivery
Instructions
Page
Page10
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Recommended: Attach
3/4" (1.9 cm) Pull elbow to
Electrical access on left or
right side of spa
x
SERVICEs AVAILABLE FROM YOUR
HOT SPRING SPA DEALER
ServiceCost
Pre-Delivery site inspection
Deliver spa to installation site
Unwrap spa and haul away packaging material
Set up & level spa
Fill the spa with water
Explain and test the spa’s operation
• Jet system
• Moto-Massage® DX jet
• Set temperature control
• Control panel functions
Explain the safety features
• GFCI
• Heater high limit
______________
______________
______________
______________
______________
• Comfort Control® system
• Heater thermal cut-off
General spa operation & maintenance orientation
Water quality and maintenance orientation
Adjust the water’s Total Alkalinity, Calcium Hardness and pH
Sanitize the water
Inspect the spa cover, place on spa
Review winterizing instructions
Review Owner’s Manual & Warranty Card
Follow-up call
In-store spa water analysis
______________
______________
______________
______________
______________
______________
______________
______________
______________
TOTAL COST
______________
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Page 11
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Pre-Delivery Instructions
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Additional Products Available from your
Hot Spring Spa Dealer
• ACE® Salt Water Sanitizing System
• EverFresh® water care system featuring the FreshWater ® III high output ozone, MPS, and
FreshWaterAg+ Silver Ion Cartridge
• Clean Screen® Pre-filter
• Vanishing Act ® Calcium Remover
• Freshwater Bottled Water Care Products
• FreshWater Test Strips
• Freshwater Instant Filter Cleaner and Filter Cleaner
• FreshWater Spa Shine
• FreshWater CoverShield
• Retractable cover systems including the CoverCradle®, CoverCradle II, UpRite and Lift’n Glide®
systems.
• Cover Cradle - 24” Clearance required
• Cover Cradle II - 24” Clearance required
• UpRite - 7” Clearance required
• Lift ’n Glide - 14” Clearance required
• Vinyl covers
• Spa steps
• Replacement filter cartridges
• Pillows
CONTRACTOR SUGGESTIONS
Electrician
Name:
Telephone:
Name:
Telephone:
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
Masonry
Name:
Telephone:
Name:
Telephone:
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
General
Name:
Telephone:
Name:
Telephone:
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
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Pre-Delivery
Instructions
Page
Page12
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x
GRANDEE
(Model GGN)
Seats 7 Adults
7' 7"
x
8' 4"
2.31m
x
2.54m
ENVOY
(Model KKN)
Seats 5 Adults
7' 9"
x
7' 7"
2.36m
x
2.31m
Jetsetter
(Model JTN)
Seats 3 Adults
5'5"
x
7'0"
2.26m
x
2.26m
38"
97cm
38"
97cm
33"
84cm
Eff
filt ectiv
er
are e
a**
He
a
(W ter
att
s)
Wa
ca ter
pa
c it
y
Dr
yw
eig
ht
Fil
led
we
igh
t*
De
ad
we
igh
t*
Ele
c
t
req ric
uir al
em
en
ts
Fo
dim otpri
en nt
s io
ns
He
igh
t
Spa Specifications
325
Square
Feet
4,000
325
Square
Feet
4,000
195
Square
Feet
6,000
500
gallons
940
lbs.
6,335
lbs.
1.893
liters
426
kg
2,874
kg
450
gallons
830
lbs.
5,458
lbs.
1.703
liters
376
kg
2,476
kg
225
gallons
480
lbs.
2,882
lbs.
852
liters
218
kg
1,307
kg
125
lbs.
per
square
foot
230 v System,
230 volt, 50 single phase
GFCI protected
circuit
120
lbs.
per
square
foot
230 v System,
230 volt, 50 single phase
GFCI protected
circuit
100
lbs.
per
square
foot
230 volt, 50
amp single
phase GFCI
protected
circuit
CAUTION: Watkins Manufacturing Corporation suggests a structural engineer or contractor be
consulted before the spa is placed on an elevated deck.
* NOTE: The “Filled weight” and “Dead weight” of the spa includes the weight of the occupants
(assuming an average occupant weight of 175 lbs).
**Effective filter area is based on 6.5 square feet actual area per filter with 10 times effectivity rating.
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Pre-Delivery Instructions
®
WATKINS MANUFACTURING CORPORATION
1280 Park Center Drive
Vista, California 92081
(800) 999-4688 extension 8432
©2014 Watkins Manufacturing Corporation All Rights Reserved. Hot Spring, Built for a lifetime of relaxation, Moto-Massage,
Highlife, Grandee, Envoy, Jetsetter, AutoFresh, Comfort Control, CoverCradle, GlideRite, Lift’nGlide, UpRite, IQ 2020,
CoverShield, ACE, EverFresh, FreshWater, Vanishing Act and The Home Relaxation Specialists are trademarks of Watkins
Manufacturing Corporation.
Part #62982.14 Rev. A (5/14)
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