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044
OWNERS MANUAL
WBC-Series
Countertop
Hot Dog
Bun Cabinet
Includes:
Model WBC-20 Hot Dog Bun Cabinet
Installation
Operation
Use & Care
Servicing Instructions
IMPORTANT: DO NOT DISCARD THIS MANUAL
This manual is considered to be part of the appliance and is to be given to the OWNER or
MANAGER of the restaurant, or to the person responsible for TRAINING OPERATORS of
this appliance. Additional manuals are available from your WELLS DEALER.
THIS MANUAL MUST BE READ AND UNDERSTOOD BY ALL PERSONS USING OR
INSTALLING THIS APPLIANCE. Contact your WELLS DEALER if you have any
questions concerning installation, operation or maintenance of this equipment.
p/n 305916 Rev. (-) ECN-12456
M044 072803 cps
LIMITED WARRANTY STATEMENT
Unless otherwise specified, all commercial cooking equipment
manufactured by WELLS MFG. CO. is warranted against
defects in materials and workmanship for a period of one
year from the date of original installation or 18 months from
the date of shipment from our factory, whichever comes first,
and is for the benefit of the original purchaser only.
THIS WARRANTY IS THE COMPLETE AND ONLY
WARRANTY, EXPRESSED OR IMPLIED IN LAW OR IN
FACT, INCLUDING BUT NOT LIMITED TO, WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR ANY
PARTICULAR PURPOSE, AND/OR FOR DIRECT,
INDIRECT OR CONSEQUENTIAL DAMAGES IN
CONNECTION WITH WELLS MFG. CO. PRODUCTS.
This warranty is void if it is determined that, upon inspection
by an authorized service agency, the equipment has been
modified, misused, misapplied, improperly installed, or
damaged in transit or by fire, flood or act of God. It also
does not apply if the serial nameplate has been removed, or
if service is performed by unauthorized personnel. The
prices charged by Wells Mfg. Co. for its products are based
upon the limitations in this warranty. Seller’s obligation under
this warranty is limited to the repair of defects without charge
by a Wells Mfg. Co. factory authorized service agency or
one of its sub-service agencies. This service will be
provided on customer’s premises for non-portable models.
Portable models (a device with a cord and plug) must be
taken or shipped to the closest authorized service agency,
transportation charges prepaid, for service. In addition to
restrictions contained in this warranty, specific limitations are
shown in the Service Policy and Procedure Guide. Wells
Mfg. Co. authorized service agencies are located in principal
cities. This warranty is valid in the United States and
Canada and void elsewhere.
Please consult your classified telephone directory, your
foodservice equipment dealer or write the Factory Service
Department, Wells Manufacturing Company, P.O. Box 280,
Verdi, Nevada 89439, phone (775) 689-5700 or fax (888)
492-2782, for information and other details concerning
warranty.
SERVICE POLICY AND PROCEDURE GUIDE
ADDITIONAL WARRANTY EXCLUSIONS
1.
2.
3.
4.
5.
6.
Resetting of safety thermostats, circuit breakers, over
load protectors, and/or fuse replacements are not
covered by this warranty unless warranted conditions
are the cause.
All problems due to operation at voltages or phase
other than specified on equipment nameplates are
not covered by this warranty.
Conversion to correct voltage and/or phase must be
the customer’s responsibility.
All problems due to electrical connections not made
in accordance with electrical code requirements
and wiring diagrams supplied with the equipment are
not covered by this warranty.
Replacement of items subject to normal wear, to
include such items as knobs, light bulbs; and, normal
maintenance functions including adjustments of
thermostats and replacement indicating lights are not
covered by warranty.
Damage to electrical cords and/or plug due to exposure
to excessive heat are not covered by this warranty.
Full use, care, and maintenance instructions supplied
with each machine. Noted maintenance and
preventative maintenance items, such as servicing and
cleaning schedules, are customer responsibility. Those
miscellaneous adjustments noted are customer
responsibility. Proper attention to preventative
maintenance and scheduled maintenance procedures
will prolong the life of the appliance.
7. All labor shall be performed during regular working
hours. Overtime premium will be charged to the buyer.
8. All genuine Wells replacement parts are warranted for
ninety (90) days from date of purchase on nonwarranty equipment. This parts warranty is limited only
to replacement of the defective part(s). Any use of
non-genuine Wells parts completely voids any
warranty.
9. Installation, labor, and job check-outs are not
considered warranty and are thus not covered by this
warranty.
10. Charges incurred by delays, waiting time or operating
restrictions that hinder the service technician’s ability to
perform service are not covered by warranty. This
includes institutional and correctional facilities.
SHIPPING DAMAGE CLAIM PROCEDURE
NOTE: For your protection, please note that equipment in
this shipment was carefully inspected and packaged by
skilled personnel before leaving the factory. Upon acceptance of this shipment, the transportation company assumes
full responsibility for its safe delivery.
IF SHIPMENT ARRIVES DAMAGED:
1. VISIBLE LOSS OR DAMAGE: Be certain that any
visible loss or damage is noted on the freight bill or
express receipt, and that the note of loss or damage is
signed by the delivery person.
2. FILE CLAIM FOR DAMAGE IMMEDIATELY:
Regardless of the extent of the damage.
3.
CONCEALED LOSS OR DAMAGE: if damage is
unnoticed until the merchandise is unpacked, notify the
transportation company or carrier immediately, and file
“CONCEALED DAMAGE” claim with them. This
should be done within fifteen (15) days from the date
the delivery was made to you. Be sure to retain the
container for inspection.
Wells Manufacturing cannot assume liability for damage or
loss incurred in transit. We will, however, at your request,
supply you with the necessary documents to support your
claim.
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TABLE OF CONTENTS
WARRANTY
SPECIFICATIONS
FEATURES & OPERATING CONTROLS
PRECAUTIONS & GENERAL INFORMATION
AGENCY LISTING INFORMATION
INSTALLATION
OPERATION
CLEANING INSTRUCTIONS
TROUBLESHOOTING SUGGESTIONS
PARTS & SERVICE
WIRING DIAGRAM
CUSTOMER SERVICE DATA
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INTRODUCTION
Thank You for purchasing this Wells Manufacturing Co. appliance.
Proper installation, professional operation and consistent maintenance of this appliance will ensure that it
gives you the very best performance and a long, economical service life.
This manual contains the information needed to properly install this appliance, and to use and care for the
appliance in a manner which will ensure its optimum performance.
SPECIFICATIONS
MODEL
WIDTH
HEIGHT
DEPTH
NOMINAL BUN
CAPACITY
WBC-20
17" (432mm)
10-1/4" (265mm)
20-1/2" (520mm)
42
WBC-30
24" (610mm)
10-1/4" (265mm)
20-1/2" (520mm)
48
WBC-50
36" (915(mm)
10-1/4" (265mm)
20-1/2" (520mm)
64
MODEL
WBC-20
WBC-30
WBC-50
VOLTS 1ø
WATTS
AMPS
POWER CORD
120
400
3.3
NEMA-5-15P
240
400
1.7
NEMA 6-15P
120
500
4.2
NEMA-5-15P
240
500
2.1
NEMA 6-15P
120
650
5.4
NEMA-5-15P
240
650
2.7
NEMA 6-15P
1
FEATURES & OPERATING CONTROLS
2
PRECAUTIONS AND GENERAL INFORMATION
This appliance is intended for use in commercial establishments
only.
This appliance is intended to hold previously baked food for human
consumption. No other use is recommended or authorized by the
manufacturer or its agents.
Operators of this appliance must be familiar with the appliance use,
limitations and associated restrictions. Operating instructions must be
read and understood by all persons using or installing this appliance.
Cleanliness of this appliance is essential to good sanitation. Read and
follow all included cleaning instructions and schedules to ensure the
safety of the food product.
Disconnect this appliance from electrical power before performing any
maintenance or servicing.
DO NOT submerge this appliance in water. This appliance is not jet
stream approved. Do not direct water jet or steam jet at this appliance,
or at any control panel or wiring. Do not splash or pour water on, in or
over any controls, control panel or wiring. Do not wash floor around
this appliance with water or steam jet.
Exposed surfaces of this appliance can be hot to the touch and may
cause burns.
The technical content of this manual, including any wiring diagrams,
schematics, parts breakdown illustrations and/or adjustment
procedures, is intended for use by qualified technical personnel.
Any procedure which requires the use of tools must be performed by a
qualified technician.
This manual is considered to be a permanent part of the appliance.
This manual and all supplied instructions, diagrams, schematics, parts
breakdown illustrations, notices and labels must remain with the
appliance if it is sold or moved to another location.
WARNING:
ELECTRIC
SHOCK HAZARD
All servicing requiring
access to non-insulated
electrical components must
be performed by a factory
authorized technician.
DO NOT open any access
panel which requires the use
of tools. Failure to
follow this warning can
result in severe electrical
shock.
CAUTION:
RISK OF
DAMAGE
DO NOT connect or
energize this appliance
until all installation
instructions are read and
followed. Damage to the
appliance will result if
these instructions are not
followed.
CAUTION:
HOT SURFACE
Exposed surfaces can be hot
to the touch and may cause
burns.
AGENCY LISTING INFORMATION
Agency approvals are pending.
3
INSTALLATION
NOTE: DO NOT discard
the carton or other packing
materials until you have
inspected the appliance for
hidden damage and tested it
for proper operation.
Refer to SHIPPING DAMAGE
CLAIM PROCEDURE on the
inside front cover of this
manual.
UNPACKING & INSPECTION
Carefully remove the appliance from the carton. Remove all
protective plastic film, packing materials and accessories from the
Appliance before connecting electrical power or otherwise performing
any installation procedure.
Carefully read all instructions in this manual and the Installation
Instruction Sheet packed with the appliance before starting any
installation.
Read and understand all labels and diagrams attached to the
appliance.
Carefully account for all components and accessories before
discarding packing materials. Store all accessories in a convenient
place for later use.
COMPONENTS
1 ea. BUN PAN
1 ea. BUN SCREEN
1 ea. PAN COVER
SETUP
WBC-Series Hot Dog Bun Warmers are designed to support the
matching WRG-Series Hot Dog Roller Grille. Setup the bun warmer
only on a firm, level surface.
IMPORTANT:
This appliance requires a
properly installed and
grounded NEMA 5-15R or
NEMA 6-15R receptacle.
Contact a licensed electrician
to install the proper circuit if
one is not available.
Verify that the unit sits firmly ON ALL FOUR FEET. With a spirit level,
check that the bun warmer is level front-to-back and side-to-side. With
the adjustable feet, adjust as required to level the appliance. All four
feet must be adjusted to firmly contact the counter in order to prevent
tipping.
Refer to the Installation Instruction Sheet for required clearances.
Maintain required clearances between the appliance and adjacent
combustible surfaces.
Avoid storing flammable or combustible materials in, on or near the
appliance.
ELECTRICAL INSTALLATION
This appliance requires a properly installed and grounded NEMA 5-15R
or NEMA 6-15R receptacle. The ground prong (large round pin) of the
power cord is part of a system to protect you in the event of equipment
damage. Never cut off the ground prong nor twist a blade to fit an
existing electrical receptacle Contact a licensed electrician to install
the proper circuit if one is not available.
4
OPERATION
PREPARATION
CAUTION:
1. Open the BUN DRAWER.
a. Be sure the BUN PAN is clean and properly installed.
b. Remove the BUN SCREEN.
c. Be sure the PAN COVER is clean and properly installed.
HOT SURFACE
2. If moist heat is required:
Place a small wet towel in the bottom of the BUN PAN; or,
Pour a small amount of water (8 oz. maximum) into the bottom of
the BUN PAN.
Exposed surfaces can be hot
to the touch and may cause
burns.
3. Reinstall the BUN SCREEN. Screen must be installed with feet
pointing down. When used with moist heat, the screen will prevent
the hot dog buns from contacting the water in the bottom of the pan.
4. Load hot dog buns into the pan. Close the door.
5. Plug the appliance into an appropriate receptacle.
Temperature control is by THERMOSTAT. The knob position is an
indication of the temperature, where higher numbers indicate higher
temperature.
Turn the TEMPERATURE CONTROL KNOB to "HI". Allow the warmer
to pre-heat for 10 minutes. At the end of the pre-heat period, set the
knob to the desired temperature setting.
The HEAT INDICATOR LIGHT will glow whenever the heating element
is energized. The indicator light stops glowing when the warmer is at
the desired temperature.
During use, rotate product so that oldest product is used first.
At closing, perform CLEANING as outlined on page 6.
5
Temperature Control Knob
IMPORTANT:
Add water to the bun pan and
install the bun screen before
loading product. This will
keep the product moist until
used.
Check the water in the pan
each time new product is
added. Replenish as needed.
CLEANING INSTRUCTIONS
DANGER
ELECTRIC SHOCK HAZARD
DO NOT SPRAY WATER ON OR AROUND
ELECTRICAL EQUIPMENT
DO NOT WASH FLOOR NEAR ELECTRICAL
EQUIPMENT WITH WATER SPRAY
CAUTION:
ELECTRIC SHOCK
HAZARD
Do not submerge or immerse
warmer cabinet in water.
CAUTION:
BURN HAZARD
Unplug warmer and allow to
cool.
IMPORTANT:
DO NOT use steel wool, sharp
objects, or caustic, abrasive or
chlorinated cleansers to clean
the appliance.
PROCEDURE: Clean Hot Dog Bun Warmer
PRECAUTIONS: Unplug unit and allow to cool
FREQUENCY:
Daily
TOOLS:
Soft Bristle Brush
Mild Detergent, Clean Soft Cloth or Sponge
Non-abrasive scouring pad
1. Remove bun screen and bun pan. Dump out crumbs and
any remaining water.
Push down on front end of drawer stops and remove bun
drawer.
Remove pan cover.
Bun pan, screen and cover items may be washed in a
dishwasher, or in a sink using mild detergent and a soft cloth
or sponge.
2. Using a soft bristle brush, brush all crumbs from warmer
cavity. Take care that the thermobulb and associated
capillary tube are not damaged.
3. Clean cabinet and bun drawer by wiping with a soft cloth
moistened with water and a mild detergent. Rinse by wiping
with a soft cloth moistened with clean water. Dry with a soft
cloth.
4. Be sure pan cover is completely dry, then reinstall on
mounting hooks at top rear of warmer cavity.
5. Be sure bun drawer is completely dry, then reinstall on
drawer rollers.
6. Reinstall bun pan, and bun screen with feet down. Close bun
drawer.
NOTE: Do not add water to bun drawer until unit is ready for
use.
Procedure is complete
6
TROUBLESHOOTING SUGGESTIONS
SYMPTOM
No power to appliance
Appliance does not heat
Drawer hard to install
Drawer hard to move
Buns soggy
Buns dry out too fast
POSSIBLE CAUSE
SUGGESTED REMEDY
Circuit breaker off or tripped
Reset circuit breaker
Power cord damaged or unplugged
Inspect, repair or plug into appropriate receptacle as req'd
Thermostat "OFF"
Set to desired temperature
Damaged wiring
Inspect, correct or repair as req'd
Drawer stop in wrong position,
interfering with drawer
Move stop to proper position
Drawer improperly installed
Install drawer properly
Drawer roller damaged
Contact Authorized Wells Service
Agency for repairs
Bun screen missing or improperly
Install screen with feet down
installed
Too much water in pan
Add no more that 8 oz. of water
Pan cover not properly installed
Properly install cover
Place wet towel in pan, or pour
Unit not used in moist-heat mode,
no more than 8 oz. of water into
or insufficient water in pan
pan.
7
SERVICE PARTS
IMPORTANT:
Use only factory authorized
service parts.
For factory authorized
service, or to order factory
authorized replacement parts,
contact your Wells authorized
service agency, or call:
Wells Manufacturing Co.
2 Erik Circle
P. O. Box 280
Verdi, NV 89439
phone: (775) 689-5700
fax:
(888) 492-2783
(Service Parts Dept.)
Service Parts Department can
supply you with the name and
telephone number of the
WELLS AUTHORIZED
SERVICE AGENCY nearest
you.
AVAILABLE ACCESSORIES
PART NO.
BUN PAN for WBC-20
23001
BUN PAN for WBC-30
23002
BUN PAN for WBC-50
23003
BUN SCREEN for WBC-20
23004
BUN SCREEN for WBC-30
23005
BUN SCREEN for WBC-50
23006
GRAPHIC (BUN PHOTO) for WBC-20
23007
GRAPHIC (BUN PHOTO) for WBC-30
23008
GRAPHIC (BUN PHOTO) for WBC-50
23009
SERVICE PARTS
PART NO
HEATING ELEMENT WBC-20 120V
506001
HEATING ELEMENT WBC-20 240V
506002
HEATING ELEMENT WBC-30 120V
506003
HEATING ELEMENT WBC-30 240V
506004
HEATING ELEMENT WBC-50 120V
506005
HEATING ELEMENT WBC-50 240V
506006
THERMOSTAT, ALL MODELS
58936
TEMPERATURE CONTROL KNOB, ALL
81756
HEATING INDICATOR LIGHT, 120V UNITS
8718-31
HEATING INDICATOR LIGHT, 240V UNITS
55697
DRAWER ROLLERS (pk 4)
506007
DRAWER STOP (pk 2 w/hardware)
506008
ADJUSTABLE FEET (pk 4)
505951
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WIRING DIAGRAM
CUSTOMER SERVICE DATA
CUSTOMER SERVICE DATA
please have this information available if calling for service
RESTAURANT _____________________________ LOCATION _____________
INSTALLATION DATE ________________________ TECHNICIAN ___________
SERVICE COMPANY ________________________________________________
ADDRESS ___________________________ STATE ______ ZIP__________
TELEPHONE NUMBER (_____)_____-_________
EQUIPMENT MODEL NO. _______________
EQUIPMENT SERIAL NO. _______________
VOLTAGE: (check one)
120
240
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