Download Multitech MT2834MRK Hardware manual

.
MultiModemManager
Model CC4800 Card Cage
Hardware Manual
Owner’s Manual
P/N 82024202, Rev. C
CC4800, CC4800/11, CC4800/21, and CC4800 48 volt Card Cage
This publication may not be reproduced, in whole or in part, without prior expressed
written permission from Multi-Tech Systems, Inc. All rights reserved.
Copyright © 1994, by Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representation or warranties with respect to the
contents hereof and specifically disclaims any implied warranties of merchantability or
fitness for any particular purpose. Furthermore, Multi-Tech Systems, Inc. reserves the
right to revise this publication and to make changes from time to time in the content hereof
without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such
revisions or changes.
Record of Revisions
Revision
A (06/15/93)
B (03/07/94)
C (11/02/94)
Description
Manual released. All pages at Revision A.
Manual restructured. Additional safety material included.
CC4800 48 Volt material added.
TRADEMARKS
Multi-Tech, MultiModemManager and the Multi-Tech logo are trademarks of
Multi-Tech Systems, Inc.
Windows™ is a trademark of Microsoft Corporation.
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, Minnesota 55112 U.S.A.
(763) 785-3500 or (800) 328-9717
U.S. Fax (763) 785-9874
Technical Support (800) 972-2439
Important Safety Requirements
1. No manual adjustments to the equipment are necessary for connection to
mains power within rated voltage and frequency.
2. The power supply cord (or input screw terminals if a CC4800 48 Volt Card
Cage) is intended to serve as the disconnect device. The socket-outlet
must be installed near the equipment and be easily accessible.
3. To reduce the risk of shock, all openings should be covered during normal
operation of the equipment.
1. Aucun réglage manuel de l'équipement n'est nécessaire pour des
connexions à l'alimentation principale sous une tension et une fréquence
nominales.
2. Le cordon d'alimentation a été conçu pour servir de dispositif de
déconnexion. La prise d'alimentation doit être installée près de l'équipement
et doit être facile d'accès.
3. Afin de réduire les risques de choc, toutes les ouvertures doivent être
couvertes pendant le fonctionnement normal de l'équipement.
1. No son necesarios ajustes manuales del equipo para la conexión a la
corriente de la red dentro del voltaje y frecuencia establecidas.
2. El conector de alimentación de energía sirve como dispositivo de
desconexión. La toma de corriente se debe instalar cerca del equipo y
tener un acceso sencillo.
3. Para reducir el riesgo de sacudida eléctrica, todas las aberturas deben
estar cubiertas durante el manejo normal del equipo.
1. Bei Anschluß am Versorgungsnetz innerhalb der Nennleistung und
-frequenz ist es nicht erforderlich, dieses Gerät manuell nachzustellen.
2. Die Netzschnur dient als Trennvorrichtung. Die Steckdose muß in der Nähe
des Geräts installiert werden, um leicht zugänglich zu sein.
3. Um Elektroschockgefahr zu vermindern, müssen beim normalen Betrieb
des Geräts alle Öffnungen abgedeckt sein.
safety - 1
Power Requirements
For CC 4800 48 Volt Card Cage:
DC, 42-54V, 7A.
CAUTION: For continued protection against risk of fire, replace with same
type and rating of fuse. The fuse size is T7.0A, 250 V.
For CC4800, CC4800/11, and CC4800/21:
AC 100-240V, 50/60 Hz, 5-2.5 A
CAUTION: For continued protection against risk of fire, replace with same
type and rating of fuse. Safety requirements are not fulfilled unless the
equipment is connected to a wall outlet socket that is provided with an earth
contact.
230V T.2.5A, 250V
115V T.5.0A, 250V
Alimentation Requise
C.A. 100-240 V, 50/60 Hz, 5-2,5A
ATTENTION: Pour garantir une protection continue contre tout risque
d'incendie, utilisez toujours des fusibles de même type et de même intensité.
Les conditions de sécurité ne sont pas remplies si votre équipement n'est pas
branché sur une prise murale avec mise à la terre.
230 V T 2,5 A, 250 V
115 V T 5,0 A, 250 V
safety - 2
Requisitos de potencia
C.A. 100-240 V, 50/60 Hz, 5-2,5 Amp
ATTENCION: Para garantizar la protección continua frente al peligro de
incendio, sustitúyase con un fusible del mismo tipo e iguales especificaciones
de funcionamiento.
Adviertase que los requisitos respecto a medidas de seguridad no quedan
satisfechos a menos que este equipo eléctrico esté conectado a una toma de
corriente mural conectada a tierra.
230 V T 2,5 Amp, 250 V
115 V T 5,0 Amp, 250 V
Stromaufnahme
AC 100-240V, 50/60 Hz, 5-2,5A
VORSICHT: Als Vorkehrung gegen Brandgefahr immer nur Sicherungen der
gleichen Art und mit gleichem Nennwert verwenden.
Die Sicherheitsvorschriften sind nur erfüllt, wenn das Gerät an eine geerdete
Wandsteckdose angeschlossen ist.
230 V, T2,5A, 250V
115V T5,0A, 250V
safety - 3
NOTE: This equipment has been tested and found to comply with the limits for
a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses and can radiate radio frequency energy, and if not installed
and used in accordance with the instruction manual, may cause harmful
interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference
at his own expense.
WARNING: Changes or modifications to this unit not expressly approved by
the party responsible for compliance could void the user's authority to operate
the equipment.
Contents
IMPORTANT SAFETY CONSIDERATIONS
CHAPTER 1 – INTRODUCTION & DESCRIPTION
1.1 Introduction ....................................................................................... 1-1
1.2 Description — Possible Associated Components .............................. 1-1
1.3 Special Considerations for 48 Volt Card Cages ................................. 1-2
1.4 General Installation Considerations ................................................... 1-2
CHAPTER 2 – INSTALLATION
2.1 Introduction ....................................................................................... 2-1
2.2 Hardware Installation Procedure ........................................................ 2-2
2.3 Back Panel ....................................................................................... 2-4
2.4 Cabling .............................................................................................. 2-5
2.5 RJ21 Phone Line Interface Option ..................................................... 2-6
2.6 RJ-11 Phone Line Interface Option .................................................... 2-7
CHAPTER 3 – CABLE AND CONNECTOR DESCRIPTIONS
3.1 Standard DB25 Phone Line Interface Connector Panel ...................... 3-1
3.2 CA 1432MR Line Cable ..................................................................... 3-2
3.3 Dial-up Line 50-Pin Connector (CC48-21L) ......................................... 3-3
3.4 2-Wire Leased Line or 4-Wire Transmit Pair Connector ...................... 3-4
3.5 4-Wire Receive Pair (CC48-21L) ........................................................ 3-5
CHAPTER 4 – SERVICE, WARRANTY & TECH SUPPORT
4.1 Service .............................................................................................. 4-1
4.2 Limited Warranty ............................................................................... 4-1
4.3 Tech Support .................................................................................... 4-2
APPENDIX A – RELATED PRODUCTS AND DOCUMENTATION
iii
.
Chapter 1
Introduction & Description
1.1
Introduction
The CC4800 card cage is the housing for the MultiModemManager,
Multi-Tech Systems’ high-density modem management system. The modem
rack may contain one rack controller module, two power supply modules
(one is required, and two are recommended), and 48 modems (16 modem
cards, with three modems per card). You may connect phone lines to the
rack by using either RJ11, or optional RJ21 connectors.
You may control up to 254 MultiModemManager racks from a single
PC running the MultiModemManager software, which operates under
Windows™ 3.1.
Model CC4800/11 consists of a card cage with a backplane of 48 RJ11
(6-pin modular) phone connectors, and one PS4800 power supply.
It supports dial-up lines.
Model CC4800/21 consists of a card cage with a backplane of 6 RJ21
(50-pin amphenol) phone connectors, and one PS4800 power supply.
It supports dial-up lines, and 2-wire and 4-wire leased lines.
1.2
Description of Card Cage and Possible Associated
Components
• 19" wide x 12.1" high x 18.25" deep EIA rack;
• 16 modem card slots per card rack;
• three high-speed modems per card;
• up to 48 modems (DB25S female RS232C/D interface) per rack;
• up to 254 racks connected together via the MultiManager Link;
• up to 12,192 modems networked together and controlled from one central
PC;
• 3 DB25S female RS232C/D connectors (A/B/C) per modem card for host
connection;
• standard phone line interface has 16 male DB25 phone line connectors;
• weight: 27.5 lbs. (12.3 kg).
1 - 1
1.3
Special Considerations for CC4800 48 Volt Card Cages
The power supply input screw terminals, located on the bottom right portion
of the back of the card cage, are intended to serve as the disconnect device.
The power requirement is DC, 42-54V, 7A. For continued protection against
risk of fire, replace with same type and rating of fuse. The fuse size is
T7.0A, 250V.
The rack back panel on your CC4800 48 Volt Card Cage does not appear as
illustrated in Chapter Two of this manual. Instead of an AC Power outlet and
fuse on the bottom right of the cage, you will find a 3-terminal power input
strip and an hexagonal-shaped fuse holder. The power input strip is labelled,
from left to right, negative (-), positive (+) and earth ground:
1.4
General Installation Considerations
This equipment should only be installed by properly qualified service
personnel.
You may be installing components into a CC4800 card cage for the first time,
or you may be re-installing or replacing components. Please observe the
following:
• unpack hardware carefully.
• perform a visual inspection of the hardware. If you are concerned about
the condition of your rack, call Technical Support.
• make sure that the flat ribbon cable on the back of your card cage is
properly seated.
• for a first-time installation, install your power supplies, then power-up the
rack to make sure the supplies work, then power the unit down before
installing the other components.
• consult the manuals for your other component(s) (Power Supply, Rack
Controller, and Modem Cards) to customize your settings before you install
it (them) into the Card Cage. If you are installing more than one rack, you
will need to change the Node ID of the additional controller(s). You will
need to see the Controller manual for full instructions.
1 - 2
• only connect like circuits. In other words, connect SELV (Secondary Extra
Low Voltage) circuits to SELV circuits and TN (Telecommunications
Network) circuits to TN circuits.
1 - 3
.
Chapter 2
Installation
2.1
Introduction
This chapter tells you how to install the power supplies, the rack controller
card, and modem cards into your MultiModemManager Card Cage. The cage
itself may be installed in an industry-standard 19-inch wide rack cabinet, or
placed on a secure tabletop.
Figure 2-1, below, displays the front of a fully
loaded rack with one controller card, two power supplies, and a full
complement of 16 modem cards.
Figure 2.1 A Fully-loaded CC4800 Card Cage with two power supplies,
MR4800 Controller, and sixteen modem cards.
Controller
modem card
Power Supply
Power Supply
The rack can work with one or two
PS4800 power supplies. A second
recommended power supply provides the
system with a "redundant" function. If
any of the three outputs on either supply
fails, or is low, the other supply takes
over, producing all of the power required
to run the system, without any switchover
period. (This is assuming that both power
supplies are powered on; with both
powered on and operational, they share
the load.)
This module contains the processor and
memory for intelligent operation of the
rack. The back panel contains an RJ11
connection for Network UTP attachment
to another rack, to an Active Hub, or to a
manager node. The front panel provides
16 two-color LEDs for rack controller card
status, and a 3-digit 7-segment display for
cage number/node ID display. A 3-position
connector on the back panel is available
for attaching one of several warning alarm
systems (such as audio, video or DTR
dialer systems).
The next sections of this chapter give step-by-step installation procedures and
detailed information about the back panel of the MultiModemManager Card
Cage.
2-1
2.2
Hardware Installation Procedure
WARNING: When the modem rack is connected to the phone lines, it is
possible for hazardous voltages to be present within the modem
rack. To avoid injury, all modems should be installed in the rack,
and any card slot that does not have a modem in it should be
fitted with a blank panel prior to making any connections from the
rack to the phone lines. All openings on the front of the modem
rack, including the sixteen modem slots, the controller card slot,
and the two power supply slots should remain covered by either a
blank panel or the appropriate module at all times, unless the
connections to the phone lines are removed.
1. Place the rack in a standard 19-inch wide rack cabinet and secure
(refer to the rack cabinet manual); or set it on a secure tabletop.
2. Loosen rack front panel access screws.
3. Install the power supply module(s) in proper location(s), by aligning the
power supply flanges in the card guides. A positioning pin will align the
connectors at the back interior of the rack. Press firmly to mate the
connectors. Secure with provided screw.
4. Install blank panels where needed to cover any unused power supply,
controller card, or modem card slots.
5. Connect the cables at the rack back panel (refer to Figure 2-2, 2-3 or
2-4).
6. Install the rack controller card in proper location by aligning the printed
circuit board in the card guides. Press firmly to mate connector and
secure. For full information on configuring the controller, see your Rack
Controller manual.
7. Turn rack Power Switch On ( |). A self-test is performed to confirm front
panel operation. If a controller card is installed, you will observe the
following:
• the seven segment display shows all 8s;
• the green LEDs light, then go out;
• the red LEDs light, then go out;
• and the rack Node ID is finally displayed.
8. Power down the modem rack.
2-2
9. Determine the modem slot(s) to be used and remove front panel slot(s) if
necessary. Insert the MultiModem cards. Align modem module in card
guides and press firmly to mate the connectors.
10. Power on the rack.
2-3
2.3
Back Panel
The back panel of the MultiModemManager provides the system and power
connectors for the installation of the rack hardware, as shown below.
DB25S Female RS232 (SELV)
(Reserved For Future Use)
TN 1-16 DB25 Connectors For
Phone Line Interface (TNV Circuit)
(SELV)
Test Points
Power Supply
Network Connectors (RJ11) (SELV)
Alarm Connector (SELV)
(for future use)
5 volts
NO COM NC
Normally Closed (SELV)
Common (Ground) (SELV)
Normally Open (SELV)
0 volts
AC Power
and
Fuse
RS232 Interface (SELV) Connectors
Figure 2-2. MultiModemManager Back Panel
The basic back panel includes a phone line cable; refer to Chapter 3 for cable
pin assignments. Note that the basic back panel is shown in
Figure 2-2. The optional RJ21 version of the back panel is shown in
Figure 2-4; the optional RJ11 version is shown in Figure 2-5.
Note: The CC4800 48 Volt Card Cage does not appear as illustrated. You will
find a 3-terminal power input strip and hexagonal-shaped fuse holder instead of
an AC Power outlet and fuse on the bottom right of the cage.
2-4
2.4
Cabling
The rack back panel provides the connections for rack operation in the
system. These connectors include:
• 16-DB25P male Phone Line Connectors (standard),
• 48-RJ11 female Phone Line Connectors (option), or
6-RJ21 female Phone Line Connectors (option),
• 2-RJ11 (four-pin) female network connectors,
• 48-RS232C/D female modem connectors, and
• 1-female 3-prong Power cord connector; or if a 48 Volt CC4800 one 3terminal power input strip.
Refer to the appropriate Network interface card (NIC), PC, or modem manual
for cable specs.
MultiModemManager Link
The back panel contains two female RJ11 connections for installation in a
multiple-rack configuration (maximum of 254 racks) via UTP wire. The control
PC must be node - 255 (FF hex).
CAUTION: Whenever the MultiModemManager is connected in a multi-rack
installation, the last rack must have a terminating plug (one
shipped already installed on each rack in the left RJ11 connector).
If the PC-to-rack connection goes down (cable failure, inadvertent
disconnection) the Rack Controller Card can store a limited set of
records until the connection is restored.
2-5
2.5
RJ21 Phone Line Interface Option
The back panel shown below illustrates the RJ21 version of the Phone Line
Interface Board (Model - CC4800-21). The RJ21 board attaches to the
standard DB25 back panel connectors (refer to section 2.2) for leased line or
dial-up applications.
DB25S Female RS232 (SELV)
(Reserved For Future Use)
Network Connectors (RJ11) (SELV)
CC48-21L
Phone Line Interface Board
(see Callouts Description)
(TNV Circuit)
2
1
•• •• •• •• •• ••
••
•• •• •• •• •• ••
••
Alarm Connector (SELV)
(For Future Use)
4
3
•• •• •• •• •• ••
••
•• •• •• •• •• ••
••
6
5
•• •• •• •• •• ••
••
•• •• •• •• •• ••
••
NO COM NC
Normally Closed (SELV)
Common (Ground) (SELV)
Normally Open (SELV)
AC Power
and
Fuse
RS232 Interface (SELV) Connectors
Figure 2-3. Back Panel (with CC48-21L Phone Line Interface Board)
Note: The CC4800 48 Volt Card Cage does not appear as illustrated. You
will find a 3-terminal power input strip and hexagonal-shaped fuse holder
instead of an AC Power outlet and fuse on the bottom right of the cage.
2-6
2.6
RJ-11 Phone Line Interface Option
The back panel shown below illustrates the RJ11 Phone Line Interface Board
option (Model - CC4800-11). The RJ11 board attaches to the standard DB25
back panel connectors (refer to section 2.2) in Dial-up applications.
DB25S Female RS232 (SELV)
(Reserved For Future Use)
CC48-11L
Phone Line Interface Board
(TNV Circuit)
Network Connectors (RJ11) (SELV)
Alarm Connector (SELV)
(For Future Use)
NO COM NC
Normally Closed (SELV)
Common (Ground) (SELV)
Normally Open (SELV)
AC Power
and
Fuse
RS232 Interface (SELV) Connectors
Figure 2-4. Back Panel (with CC48-11 Phone Line Interface Board)
Note: The CC4800 48 Volt Card Cage does not appear as illustrated. You
will find a 3-terminal power input strip and hexagonal-shaped fuse holder
instead of an AC Power outlet and fuse on the bottom right of the cage.
2-7
.
Chapter 3
Cable and Connector
Descriptions
Cable and Connector Descriptions
This chapter illustrates and describes the cables and connectors related to
the MultiModemManager rack. These cables can be purchased from
Multi-Tech Systems, any of its distributors, or from any cable manufacturer.
RJ11 is readily available or may be purchased from Multi-Tech.
3.1
Standard DB25 Phone Line Interface Connector Panel
The standard back panel phone line interface provides 16 DB25 male
connections. The following diagram is typical for each of the 16 phone line
connectors.
13
25
12
RTP-A
RRING-A
24
11
TTIP-A
TRING-A
23
10
MI-A
MIC-A
9
Two-wire leased line
or transmit pair of
four-wire leased line
RTIP-A
PRING-A
Receive pair of
four-wire leased line
MI-A
MI-A
MI/MIC
(Special order)
RING-A
21
8
RTIP-B
RRING-B
20
7
TTIP-B
TRING-B
19
6
MI-B
Dial-up line
TTIP-A
TRING-A
22
TIP-A
MIC-B
18
5
TIP-B
RING-B
For MT1432MRK:
RRING-C
TIP-A
RING
MI-A
17
4
RTIP-C
16
3
TTIP-C
TRING-C
15
2
MIC-C
-
Line B
Line A
Shunt wire
MIC-C
14
1
TIP-C
Modem A
TIP-A
Ring-A
RING-C
Modem B
(Same as above, except
substitute “B” for “A”)
Modem C
(Same as above, except
substitute “C” for “A”)
DB25-P Male Connector
The connector on the back of the rack; the cable connector is female.
We offer the CA 1432MR cable to meet these requirements. Please see the
following page for full information.
3-1
3.2
CA1432MR Line Cable
Multi-Tech provides a standard line cable for connecting the MT1432MR or
the MT 2834MR back panel phone line interface to the PSTN and/or leased
lines. The DB25 (female) line cable and connector information is shown
below.
1
14
25
CA1432MR Line Cable - DB25 Female Connector (Rear View)
(All Pins Connected Except 13, 15, 19, and 23)
1- ORG/BLK
2- BLK/ORG
3- WHT/BLUE
4- BLUE/WHT
5- WHT/GRN
6- GRN/WHT
7- ORG/RED
8- RED/ORG
9- GRAY/RED
10- RED/GRAY
11- WHT/ORG
12- ORG/WHT
14- BLUE/BLK
16- BLK/BLUE
17- RED/GRN
18- GRN/RED
20- BLUE/RED
21- RED/BLUE
22- WHT/BRN
24- WHT/GRAY
25- GRAY/WHT
3-2
3.3
Dial-Up Line 50-Pin Connector (CC48-21L)
RINGA9
RINGB9
RINGC9
RINGA10
RINGB10
RINGC10
RINGA11
RINGB11
RINGC11
RINGA12
RINGB12
RINGC12
RINGA13
RINGB13
RINGC13
RINGA14
RINGB14
RINGC14
RINGA15
RINGB15
RINGC15
RINGA16
RINGB16
RINGC16
These 50-pin RJ21 connectors are used on racks with an RJ21 Dial-up
Phone Line Interface Board. We provide this interface board to facilitate
RJ21 hook-up by your local telephone company.
J18
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
Multi-Tech
designation
50POS.-CHAMP-CONNECTOR
J17
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
RINGA1
RINGB1
RINGC1
RINGA2
RINGB2
RINGC2
RINGA3
RINGB3
RINGC3
RINGA4
RINGB4
RINGC4
RINGA5
RINGB5
RINGC5
RINGA6
RINGB6
RINGC6
RINGA7
RINGB7
RINGC7
RINGA8
RINGB8
RINGC8
TIPA9
TIPB9
TIPC9
TIPA10
TIPB10
TIPC10
TIPA11
TIPB11
TIPC11
TIPA12
TIPB12
TIPC12
TIPA13
TIPB13
TIPC13
TIPA14
TIPB14
TIPC14
TIPA15
TIPB15
TIPC15
TIPA16
TIPB16
TIPC16
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
2
50POS.-CHAMP-CONNECTOR
TIPA1
TIPB1
TIPC1
TIPA2
TIPB2
TIPC2
TIPA3
TIPB3
TIPC3
TIPA4
TIPB4
TIPC4
TIPA5
TIPB5
TIPC5
TIPA6
TIPB6
TIPC6
TIPA7
TIPB7
TIPC7
TIPA8
TIPB8
TIPC8
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
5
These numbers refer to the position of these connectors on the back panel of the
rack as shown in Figure 2-3.
2
Dial-Up
Slot 9-16
4
2 Wire Leased Line/
4 Wire Transmit Pair
Slot 1-8
6
4 Wire Receive Pair
Slot 1-8
•• •• •• •• •• •• ••
•• •• •• •• •• •• ••
•• •• •• •• •• •• ••
•• •• •• •• •• •• ••
2 Wire Leased Line/
4 Wire Transmit Pair
Slot 9-16
1
•• •• •• •• •• •• ••
•• •• •• •• •• •• ••
4 Wire Receive Pair
Slot 9-16
3
Dial-Up
Slot 1-8
5
These will be used for dial
back-up telephone lines in both
2 and 4-wire leased-line
operation.
3-3
TTIPA1
TTIPB1
TTIPC1
TTIPA2
TTIPB2
TTIPC2
TTIPA3
TTIPB3
TTIPC3
TTIPA4
TTIPB4
TTIPC4
TTIPA5
TTIPB5
TTIPC5
TTIPA6
TTIPB6
TTIPC6
TTIPA7
TTIPB7
TTIPC7
TTIPA8
TTIPB8
TTIPC8
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
RRINGA1
TRINGB1
TRINGC1
TRINGA2
TRINGB2
TRINGC2
TRINGA3
TRINGB3
TRINGC3
TRINGA4
TRINGB4
TRINGC4
TRINGA5
TRINGB5
TRINGC5
TRINGA6
TRINGB6
TRINGC6
TRINGA7
TRINGB7
TRINGC7
TRINGA8
TRINGB8
TRINGC8
TTIPA9
TTIPB9
TTIPC9
TTIPA10
TTIPB10
TTIPC10
TTIPA11
TTIPB11
TTIPC11
TTIPA12
TTIPB12
TTIPC12
TTIPA13
TTIPB13
TTIPC13
TTIPA14
TTIPB14
TTIPC14
TTIPA15
TTIPB15
TTIPC15
TTIPA16
TTIPB16
TTIPC16
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
1
4
3-4
J20
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
TRINGA9
TRINGB9
TRINGC9
TRINGA10
TRINGB10
TRINGC10
TRINGA11
TRINGB11
TRINGC11
TRINGA12
TRINGB12
TRINGC12
TRINGA13
TRINGB13
TRINGC13
TRINGA14
TRINGB14
TRINGC14
TRINGA15
TRINGB15
TRINGC15
TRINGA16
TRINGB16
TRINGC16
Multi-Tech
designation
J19
3.4 2-Wire Leased Line or 4-Wire Transmit Pair Connector
(CC48-21L)
These 50-pin connectors are used on racks with an RJ21 Leased Line Phone
Line Interface Board to simplify local telephone company installation.
50POS.-CHAMP-CONNECTOR
50POS.-CHAMP-CONNECTOR
These numbers refer to the position of these connectors on the back panel of the
rack as shown in Figure 2-3.
RTIPA1
RTIPB1
RTIPC1
RTIPA2
RTIPB2
RTIPC2
RTIPA3
RTIPB3
RTIPC3
RTIPA4
RTIPB4
RTIPC4
RTIPA5
RTIPB5
RTIPC5
RTIPA6
RTIPB6
RTIPC6
RTIPA7
RTIPB7
RTIPC7
RTIPA8
RTIPB8
RTIPC8
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
RRINGA1
RRINGB1
RRINGC1
RRINGA2
RRINGB2
RRINGC2
RRINGA3
RRINGB3
RRINGC3
RRINGA4
RRINGB4
RRINGC4
RRINGA5
RRINGB5
RRINGC5
RRINGA6
RRINGB6
RRINGC6
RRINGA7
RRINGB7
RRINGC7
RRINGA8
RRINGB8
RRINGC8
RTIPA9
RTIPB9
RTIPC9
RTIPA10
RTIPB10
RTIPC10
RTIPA11
RTIPB11
RTIPC11
RTIPA12
RTIPB12
RTIPC12
RTIPA13
RTIPB13
RTIPC13
RTIPA14
RTIPB14
RTIPC14
RTIPA15
RTIPB15
RTIPC15
RTIPA16
RTIPB16
RTIPC16
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
3
6
1
J22 2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
RRINGA9
RRINGB9
RRINGC9
RRINGA10
RRINGB10
RRINGC10
RRINGA11
RRINGB11
RRINGC11
RRINGA12
RRINGB12
RRINGC12
RRINGA13
RRINGB13
RRINGC13
RRINGA14
RRINGB14
RRINGC14
RRINGA15
RRINGB15
RRINGC15
RRINGA16
RRINGB16
RRINGC16
Multi-Tech
designation
J21
3.5
4-Wire Receive Pair (CC48-21L)
These 50-pin connectors are used on racks with an RJ21 Leased Line Phone
Line Interface Board to simplify local telephone company installation.
50POS.-CHAMP-CONNECTOR
50POS.-CHAMP-CONNECTOR
These numbers refer to the position of these connectors on the back panel of the
rack as shown in Figure 2-3.
3-5
.
Chapter 4
Service, Warranty
& Tech Support
4.1
Service
If service is required, equipment may be sent, freight prepaid, to our factory.
Return shipping charges will be paid by Multi-Tech Systems. Include a
description of the problem, a return shipping address, and a check or purchase
order for out-of-warranty repairs. The standard repair charge for a
MultiModemManager Rack is $395, $95 for a Power Supply, and $95 for a
Rack Controller Card. These prices are valid at the time of this publication,
but could change in the future. Multi-Tech pays the return freight. Send
equipment to this address:
MULTI-TECH SYSTEMS, INC.
2205 Woodale Drive
Mounds View, Minnesota 55112
Attn: Service
You should check with the people that supplied you with your equipment on
the availability of local service and/or loaner units, in your part of the country.
You may call us at 1-800-328-9717; or if in Minnesota, at 763-785-3500.
4.2
Limited Warranty
Multi-Tech Systems, Inc. (MTS) warrants that its products will be free from
defects in material or workmanship for a period of five years from the date of
purchase, or if the date of purchase is not provided, five years from the date of
shipment. MTS MAKES NO OTHER WARRANTY, EXPRESSED OR
IMPLIED, AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED.
This warranty does not apply to any products which have been damaged by
lightning storms, water, or power surges or which have been neglected,
altered, abused, used for purposes other than the one for which they were
manufactured, repaired by the customer, or any party without MTS’s written
authorization, or used in any manner inconsistent with MTS’s instructions.
MTS’s entire obligation under this warranty shall be limited (at MTS’s option)
to repair or replacement of any products which prove to be defective within the
warranty period, or, at MTS’s option, issuance of a refund of the purchase
price. Defective products must be returned by Customer to MTS’s factory
transportation prepaid.
4-1
MTS WILL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES AND
UNDER NO CIRCUMSTANCES WILL ITS LIABILITY EXCEED THE
PURCHASE PRICE FOR DEFECTIVE PRODUCTS.
4.3
Tech Support
Multi-Tech has an excellent staff of tech support personnel available to help
you get the most out of your Multi-Tech products. If you have any questions
about the operation of this unit, please call Tech Support at 1-800-972-2439
(U.S. and Canada only).
Please note the status of your modem before calling Tech Support. This
status can include LED indicators, screen messages, diagnostic test results,
problems with a specific application, etc. Product serial numbers are also
helpful in troubleshooting problems.
4-2
.
Appendix
Appendix A
Related Products and Documentation
MultiModemManager Products
MMM-Starter
Starter Rack includes either (must specify) a CC4800/
11 (phone connections through 48-RJ11 connectors, 6pin modular) or CC4800/21 (phone connections through
6 RJ21 connectors, 50-pin amphenol) card cage,
MR4800 controller module, one PS4800 power supply,
AN301TP8 NIC and MMM software.
MMM-Starter/PS
Starter Rack includes either (must specify) a
CC4800/11 (phone connections through 48 - RJ11
connectors, 6-pin modular) or CC4800/21 (phone
connections through 6 - RJ21 connectors, 50-pin
amphenol) card cage, MR4800 controller module,
one PS4800 power supply, AN301TPPS NIC and MMM
software.
MT1432MR
MMM modem card contains three independent V.32bis
modems. Each is a 14,400/12,000/9600/7200/4800/
2400/1200/300 bps intelligent auto-answer modem for
dial-up or 2-wire leased line, or 4-wire leased line with
dial backup. Their features include: phone number
storage; auto-fallback from 14,400 to 4800 bps, autoswitching between all speeds, callback security;
11 LEDs; remote configuration; standards compatibility
with V.32bis, V.32, V.22bis, V.22, V.23, V.21,
Bell 212A, Bell 103, MNP® 2-4 and V.42 error
correction; MNP® 5 and V.42 bis data compression.
MT2834MR
Supports 1432MR features, as above, and V.34 (28.8K
bps) standard.
PS4800/-48V
Switching power supply module. A second PS4800
provides a CC4800 card cage with redundant power
supply capability.
PS4800
Universal switching power supply module. A second
PS4800 provides a CC4800 card cage with redundant
power supply capability.
appendix - 1
MR4800
Rack controller module provides the interface between
the rack modems and a PC equipped with AN301TP8
and MMM software.
MMMSW
MMM software, runs under Windows© 3.1x, 95, or NT.
The software features point and click modem
configuration, testing, reset, fault alerts, and callback
security. Includes AN301TP8 NIC to connect central
management PC to the MR4800 rack controller.
AN508TP
Eight-port hub used when 4 or more MMM racks are to
be connected to the central management PC.
AN516TP
Sixteen-port hub used when 4 or more MMM racks are
to be connected to the central management PC.
MultiModemManager Manuals
• MultiModemManager Model PS4800 Power Supply Installation Manual
documents the installation of the PS4800 power supply.
• MultiModemManager Owner’s Manual
documents hardware features and installation, and is the complete
reference manual for the MultiModemManager software.
• MultiModemManager Model MR4800 Rack Controller Installation Manual
documents the installation of the MR4800 Rack Controller.
• MultiModem (Model MT1432MR, MT1432MRI, and MT1432MRK) Owner’s
Manual
documents the features and operation of the MT1432MR modem card.
• MultiModem (Model MT2834MR, MT2834MRI, and MT2834MRK) Owner's
Manual
documents the features and operation of the MT2834MR modem card.
appendix - 2