19.3.02 SL42-SL45-err-ger.fm U35 /SL45i- English, A31008-H4860-A1-3-7619 Troubleshooting Problem Possible causes Entries cannot be MultiMediaCard™ not inserted made in Addressbook. Addressbook is full. Addressbook cannot MultiMediaCard™ has been changed be found. or is not inserted. Language cannot be File deleted from the MultiMediaselected. Card™ Transferred music The files have not been copied into the files not found. MP3 folder. Incorrect format for the MP3 files Voice mail does not work. “. Message “ Call diversion not set Message cannot be sent. Service Providers do not support this service. Phone number of the Service Centre is not set or is wrong. SIM card contract does not support this service. Service Provider overloaded Addressee does not have a compatible phone. Not supported by Service Provider or registration required. Charge pulse not transmitted. | Function cannot be set. Charge counter does not work. PIN error Message store full Three wrong entries Phone code error Three wrong entries Service Provider code No authorisation for this service. error 83 Possible remedy Insert MultiMediaCard™ with Addressbook. Delete Addressbook entries (see p. 21). Insert MultiMediaCard™ with Addressbook. Load language file from the CD ROM with Data Exchange software (see p. 77). Use the MultiMediaCard™ Explorer to move files to the MP3 folder (see p. 73). Use RealJukebox ™ (deactivate security function) for encoding (see p. 28). Set call diversion (see p. 60). Delete a message to make room (see p. 47). Check with your Service Provider. Set Service Centre (see p. 49). Contact your Service Provider. Repeat message. Check. Contact your Service Provider. Contact your Service Provider. Enter the MASTER PIN (PUK) provided with the SIM according to the instructions. If MASTER PIN or PIN has been lost, contact your Service Provider. Contact Siemens Service (see p. 80). Contact your Service Provider.