Download Vodafone Pocket WiFi 4G User guide

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User Guide
Vodafone Pocket WiFi™ 4G
Designed
by Vodafone
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Welcome
Device overview
Getting started: setup
Getting started: use
Pocket WiFi™ online
dashboard
Current network panel
Pocket WiFi™ view
Storage view
SMS view
Account view
Device status screen
icons
Hints and tips
Glossary
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Welcome
to the world of mobile communications
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The Vodafone Pocket WiFi™ 4G creates a personal portable WiFi
hotspot which allows up to 10 compatible WiFi enabled devices (for
example PCs, Laptops, Android devices including the Samsung®
Galaxy Tab, Apple® iPhone and iPad or mobile gaming devices such
as Nintendo® DSi) to share a secure mobile internet connection.
System
requirements
The device is battery, mains or USB powered, and this flexibility
allows the device to be positioned for best mobile coverage and
then share this coverage between several devices via WiFi.
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Welcome
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Tip:
For advanced
configuration, the
online dashboard
password is ‘admin’.
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To use the Vodafone
Pocket WiFi™ 4G you
need a device with
compatible WiFi
capability.
Vodafone Pocket WiFi™ Monitor App
You can check the device status by downloading the Vodafone
Pocket WiFi monitor app from the App Store in iTunes or the
Android Market / Google Play. See Page 12 for sample app
screenshots.
Advanced configuration using a cable
To perform advanced configuration of the device browse to the
online dashboard http://pocket.wifi or http://192.168.0.1 from a
computer running Microsoft® Windows® 8, Windows® 8 RT (WiFi
access only), Windows® 7 (SP1 recommended), Windows Vista™
(SP2 recommended), or Windows® XP (SP3 recommended), a
computer running Linux (WiFi only, not via cable) or an Apple Mac
running Mac OS® X 10.5 (Intel®), 10.6, 10.7 or 10.8 (all with latest
updates).
Advanced configuration for Apple® iPhone / iPad / iPod Touch
and Android smartphone / tablet users
Use the device browser to browse to the online dashboard
http://pocket.wifi or http://192.168.0.1.
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Menu
button
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Status
display
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Device overview
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Power
on/off
Secondary
aerial if used
Micro USB
socket
Primary aerial
if used
Status Display
Tip:
To save power the
display is dimmed
after 20 seconds and
switched off after a
further 5 seconds.
Bearer
Network
signal
WiFi status
and number
of users
Battery
Network
operator or
additional
information
The screen can be
displayed by briefly
touching the power
on/off button.
The screen will also be
displayed whenever
the status of the
device changes.
Unread
messages
Indicative cumulative
upload & download
data volume
Connect
duration
Roaming
indicator
End User Licence Agreement (EULA)
Please ensure that you have read and accepted the software
EULA for your country before using the Vodafone Pocket WiFi™
4G device. The EULA is available here:
www.support.vodafone.com/VodafonePocketWiFi/R215
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To prepare the Vodafone Pocket WiFi™ 4G, you need to
insert your SIM (and MicroSD card if you are using one for
file storage and sharing) before use.
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Getting
started:
setup
Remove cover
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Note network
name and key
Note: Once setup
is complete, when
connected to the device
via WiFi (and you have
installed the software
onto your PC) you can
access the configuration
screen by clicking on the
device desktop
.
icon
Alternatively, you can
enter the following
addresses into your
browser:
http://pocket.wifi or
http://192.168.0.1
MicroSD
card
Replace
cover
SIM card
Battery
The device is now ready to use - plug it into the mains or your
PC. The battery will be charged in the background. Make sure
the device is fully charged (approximately 3 hours on mains
power) before using it in battery mode. Please only use the
supplied charger for this device.
The default password is
‘admin’. You may want
to save these addresses
as favourites in your
browser so you can
access the Pocket WiFi™
online dashboard easily.
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1. Switch on the device by pressing and holding the power
button for 3 seconds. The device will go through its
start-up sequence, and will automatically connect to the
network unless a PIN code is required. Check the display for
connection status.
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Getting
started:
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Tip:
The device will
automatically
connect to the Mobile
Broadband network
when it is powered on.
If required, this default
automatic network
connection can be
changed to a manual
connection via the
online dashboard of
the device.
2. Use the normal WiFi application on your computer or
device to connect. Select the Mobile WiFi network (SSID)
noted earlier from the list of available WiFi networks, click
Connect and enter the WPA2 password (secure WiFi network
key). The SSID and WiFi key are also on the Reminder Card,
and can also be displayed by pressing the menu key and
selecting ‘Info’.
Congratulations – you now have internet access via
Vodafone Pocket WiFi™ 4G.
Pressing the menu button on the front of the device gives you
3 options:
– ‘Info’ shows the current WiFi network name and WiFi network
key on the device display.
– ‘Fast Startup’ gives a fast startup but consumes more power.
– ‘WiFi Band’ allows you to select either 2.4GHz or 5GHz. Older
connecting devices may not be able to access the WiFi if it is
set to 5GHz.
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Navigation tabs: Select Pocket WiFi, Storage, SMS or
Account view
Navigation bar: Select an area within each view
Current network panel: Status of mobile broadband network
connection, battery and WiFi status and connected devices
Content area: Content for current area
Context help: Context-sensitive help for current area
Language selection: Defaults to browser language
Login/Logout: For advanced configuration options. Default
password is ‘admin’
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Note: Every window
in the Pocket WiFi™
online dashboard has
this same standard
layout.
Context-sensitive help
for each window is
always available at the
bottom of the window.
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Pocket
WiFi™ online
dashboard
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Sometimes an
additional Menu bar
will appear on the left
of the window.
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The Current network panel appears on the right-hand side
of every screen within the Pocket WiFi™ online dashboard,
with additional panels for battery, WiFi and connected device
status below. ‘Roaming network’ is shown at the top of the panel
when you are roaming on another operator‘s network, or ‘Home
network’.
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Current
network
panel
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Note: In addition to
the Current network
panel, there are
drop-down panels
for Battery status
(percentage charge
/ battery time
remaining), WiFi
status and Connected
devices (devices
currently connected
to the Vodafone
Pocket WiFi™ 4G).
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Mobile number – Shown if permitted by your network operator
Signal – More bars indicates better mobile broadband network
signal. For best performance position the device so 3 or more
signal bars are displayed in the Network field
Status – Tick when connected to network; Cross when not
connected
Network – Name and bearer of currently connected network
Time connected – For current connection to network
Total volume – Approximate cumulative data usage
Up / Down – Approximate connection speed: ‘Up’ to the network
from your computer, and ‘Down’ from the network.
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The Pocket WiFi view has four options on the Navigation
bar covering device configuration: Mobile Broadband, WiFi,
Router, and Help.
IMPORTANT
For an explanation on using these features either read the
context-sensitive help on the relevant page, or consult the
Advanced Configuration Guide, available here:
www.support.vodafone.com/VodafonePocketWiFi/R215
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Pocket WiFi
view
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We recommend that
you ensure that the
WiFi security settings
meet your personal
requirements.
To change the admin
password, enter ‘admin’
into the Password box
and click Login. Select
Router on the Navigation
bar, then Router Settings
from the left hand Menu
bar.
To modify the SSID
and secure network
key, select WiFi on the
Navigation bar, then
Security from the left
hand Menu bar.
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Storage view
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The Storage view has three options on the Navigation bar
covering storage settings: File Storage, Sharing, and Help.
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Storage allows you to use the Vodafone Pocket WiFi™ 4G
to upload and download files to the device, using it as a
centralised storage hub for sharing files with other users or
devices using the device.
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For an explanation on using these features either read the
context-sensitive help on the relevant page, or consult the
Advanced Configuration Guide, available here:
www.support.vodafone.com/VodafonePocketWiFi/R215
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SMS view
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The SMS view has six options on the Navigation bar
covering all messaging functions: Inbox, Write, Sent, Draft,
Settings and Help.
By default the device will re-direct your browsing session to
the Pocket WiFi™ online dashboard screen when new SMS
messages are received. This setting can be changed via the
message preview option within the SMS Settings area.
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Note: When you select
the checkbox in the
title bar of the Inbox,
Sent folder or Draft
folder, all messages in
that folder are selected.
This is useful if you
want to delete multiple
messages. It is not
possible to forward
multiple messages.
In the Settings area you
can select or de-select
the SMS preview in the
Pocket WiFi view.
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Account view
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The Account view has three options on the Navigation bar:
Account details, Account type and Help.
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Your device should automatically determine your account type
by matching the SIM card inserted.
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Note: The options
that are displayed on
the Navigation bar
are dependent on the
account type selected.
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The device status screen is constantly updated with the current
status of the device and network connection. The display is
dimmed after 20 seconds and switched off after a further 5
seconds to save power. Briefly touch the power on/off button
and the screen will be displayed.
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Device status
screen icons
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Sample icons and their meanings:
Network signal:
Note: Pressing
the menu key and
selecting ‘Info’ will
show the current WiFi
network name and
WiFi network key on
the device display.
connecting to network
The device contains a
reset button that will
set the device back
to the initial factory
default settings.
unable to connect
This includes the
reset of the security
settings back to their
original settings, which
is useful should the
secure WiFi network
key be forgotten.
excellent signal (not connected)
excellent signal (connected)
WiFi status and number of users:
3 users connected
Unread messages:
2 unread SMS
Battery:
fully charged
discharged
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Using the Vodafone Pocket WiFi™ Monitor App on iPhone,
iPad, iPod Touch, smartphone, tablet
– Download the Vodafone Mobile Wi-Fi Monitor app from the App
Store in iTunes or the Android Market / Google Play
– Click on the app icon
– Sample monitor screens show below. The app allows you to
track the network signal strength, battery status, indicative
data usage, time connected, number of devices connected
and unread SMS messages.
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Hints
and tips
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iPad / Android tablet
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iPhone / iPod Touch /
Android smartphone
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The online dashboard won’t install on Windows
If the software does not install, or the install progress bar keeps
looping
– From the Windows Start menu, select Settings>Control
Panel>System>Hardware>Device Manager
– Expand ‘Universal Serial Bus Controllers’
– Right-click ‘USB Mass Storage Device’ and select ‘Uninstall’
– If your devices are not reloaded, select ‘Scan for Hardware
changes’ from the ‘Action’ menu.
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Hints
and tips
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Note: Please only use
the correct charger
for your region –
HW-050100x1W,
where “x” will be
one of U, E, B, A, or J,
depending on your
region. For details
about a specific
charger, contact your
network operator.
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The Linux licence
information can
be found here:
www.support.
vodafone.com/
VodafonePocketWiFi/
R215
Cannot open the Pocket WiFi™ online dashboard window
The following things may prevent you from opening the Pocket
WiFi™ online dashboard window by double-clicking the desktop
icon
(if you have installed via a USB connection) or entering
the address http://pocket.wifi or http://192.168.0.1 into your
web browser:
– Your computer already has a connection via an ethernet LAN
cable
– Your computer already has a connection via a different WiFi
network. You must be connected to the Vodafone Pocket
WiFi™ 4G via WiFi to access the application window
– You may be using a VPN (Virtual Private Network).
Unplugging the LAN cable, exiting your VPN, and checking that
you are connected to the Vodafone Pocket WiFi™ 4G SSID /
network may solve the problem.
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Hints
and tips
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No network can be found
– Change your physical location: in a building, move closer to a
window, move higher up, or go outside
– Ensure the device is registered to the mobile broadband
network by checking the device display or by opening the
Pocket WiFi™ online dashboard window and checking the
device is connected (indicated via the green tick)
Note: If you can see the
– Select the Settings heading on the Navigation bar
application window in
– If the device is searching for a network then ensuring the device
your browser, you can
find more hints and tips
is set to 4G Preferred in the network settings section may help
in the Help area.
– If you are roaming then click ‘Search’ to search for available
Selecting the Help
networks
option on the
– See if you can connect to one of the networks listed
Navigation bar in
any view, and then
– Click ‘Save’ to save your change
‘Diagnostics’ in the
– Contact Support, and check that data services and roaming are
Menu bar, may help you
enabled on your account.
to identify a problem.
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This area also shows
information that may
be required if you need
to contact Support at
your mobile network
operator.
No connection can be opened (1)
– Type http://pocket.wifi or http://192.168.0.1 into your browser,
and check the device status (Pocket WiFi>Mobile Broadband
tab, Help on Settings bar, and select Diagnostics from the
menu)
Select ‘Support’ from
– This may indicate the source of the problem. You should see a
the Menu bar for more
green tick in the networks panel to indicate that the device is
information and local
connected to the mobile broadband network.
support contact details.
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No connection can be opened (2)
– Wait a few minutes and try to connect again. This is most often
a temporary problem. If the problem persists, please try the
steps below
– Close the application window and then re-open it
– Re-start your Vodafone Pocket WiFi™ 4G and connecting
devices
– Open the Pocket WiFi™ online dashboard window
– Select the Account tab
– Select the Account type heading in the Navigation bar
– Check that the type of account you have with your mobile
network operator is selected in the drop-down menu
– Check the device is set to automatically connect to the
network. In roaming, the device is setup to not automatically
connect to the network. The device should prompt you to
connect to the network via the application window.
– Select the Settings heading on the Navigation bar
– Select the Network entry in the Menu bar on the left
– Check which option is selected. If the option is set to a
‘Preferred’ option, set it to an ‘Only’ option
– Click ‘Save’ to save your change
– If you are using a VPN (Virtual Private Network), contact the
administrator of your VPN.
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Hints
and tips
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– Re-attach your
device to your
computer using
the USB cable and
the software will
re-install.
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– Remove the
Vodafone Pocket
WiFi software
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– From the Windows
Start menu, select
Settings>Control
Panel> Add or
Remove Programs
(XP) or Programs and
Features (Windows 7)
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Note: If you want to
re-install the software
from the device, you
need to first delete the
Vodafone Pocket WiFi
software from your
computer.
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Resetting the device back to factory settings
– Remove the back cover and locate the reset button
– While the device is switched on, insert the end of a paper clip
into the reset button hole, press the button with the clip and
hold down until the Vodafone logo appears on the device
screen (approximately 2 seconds)
– Release the button
– The device will now be reset to factory settings, including
SSID, passwords and WiFi security settings.
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Hints
and tips
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Reset
button
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Glossary
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Bearer Communication method used for data transport over the mobile
network, eg. 4G, HSPA, 3G, etc.
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EDGE An enhancement to the GPRS bearer offering higher speeds,
although not as fast as 3G.
GPRS The General Packet Radio Service is a bearer offering higher data
speeds than GSM, on which it is based.
Home network The network of the mobile operator who provided your SIM.
HSPA High-Speed Packet Access bearer, enhancing 3G, including both
HSUPA (Uplink) and HSDPA (Downlink).
HSPA+ Enhanced HSPA network offering faster speeds.
HSUPA High-Speed Uplink Packet Access bearer.
3G The third-generation mobile phone service, as UMTS (Universal
Mobile Telecommunications System) is also known, is a bearer
providing higher data speeds than EDGE but less than HSPA.
4G The fourth-generation mobile phone service, also known as LTE
(Long Term Evolution) is a bearer providing data speeds higher
than HSPA+.
Roaming You can use your mobile device on any other mobile network
that has a roaming agreement with your operator, whether in
your country or abroad.
SIM Your Subscriber Identity Module is the postage-stamp-sized chip
that you will have received together with your mobile contract.
Your SIM has gold contacts on one side.
SSID Service Set Identifier. The name assigned to a WiFi network.
WiFi Key Unique encrypted password for your Pocket WiFi™ device.
WPA2 An alternative name for the WiFi network key. For Mac users the
term ‘WPA2 personal’ is used.
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The term Mobile Broadband together with the
‘birds’ design is a trademark of GSMC Limited.
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© Vodafone 2013. Vodafone
and the Vodafone logos are
trade marks of the Vodafone
Group. Any product or
company names mentioned
Product Code:
herein may be the trade marks
R215 Pocket WiFi™ User Guide 07/13_en_AU
of their respective owners.