Download Aristel AV Series Specifications

1 GENERAL DESCRIPTION................................................................................................................ 5
2 KEY PHONE SPECIFICATIONS ....................................................................................................... 5
2.1 KEY PHONE LAYOUT ............................................................................................ 5
KEY PHONE MODEL COMPARISON............................................................................... 6
KEY PHONE LED....................................................................................................... 6
CO Line LED(Dual Color, Tri Status) ................................................................................ 6
Other Function Keys Display.............................................................................................. 7
KEY PHONE RINGING FREQUENCY .............................................................................. 7
KEY PHONE OPERATION ...................................................................................................................... 8
OUTGOING DIALING .................................................................................................... 8
Press (0);CO Auto Hunting ................................................................................................. 8
Press DSS Key; Directed Trunk dialing.............................................................................. 8
Press #4 + CO Line No.; Directed Trunk Hunting.............................................................. 9
CO Hot Line Call ................................................................................................................ 9
Off Hook; CO Auto Hunting ............................................................................................... 9
System Speed Dialing Operation ........................................................................................ 9
System Speed Dialing programming................................................................................... 9
Individual Speed Dialing Operation (20 sets)................................................................... 10
Individual Speed Dialing programming............................................................................ 10
INTERCOM CALL .......................................................................................................11
Common Intercom Call ..................................................................................................... 11
Ext. Hot Line Call ............................................................................................................. 11
Ext. Console Calling ......................................................................................................... 11
Attendant Hot Line Call .................................................................................................... 11
WHILST TALKING FUNCTION OPERATION ................................................................... 12
Normal Call Hold .............................................................................................................. 12
Exclusive Call Hold .......................................................................................................... 12
Retrieve Call From Hold ................................................................................................... 13
Auto-Hold by Paging ........................................................................................................ 13
Call Transfer...................................................................................................................... 13
CALL ANSWERING.................................................................................................... 14
Internal/External Call Answering...................................................................................... 14
Internal Call Auto Answer................................................................................................. 14
Call Pick Up: Total 6 Modes ............................................................................................. 14
Door-Phone Answering ..................................................................................................... 15
Door-Lock Release............................................................................................................ 15
OPERATION WHILE DIALING BUSY EXTENSION ............................................................ 16
3.5.1 Internal Automatic Recall ........................................................................................ 16
3.5.2 Trunk Queuing.......................................................................................................... 16
3.5.3 Barge-In.................................................................................................................... 17
3.5.4 Monitoring................................................................................................................ 17
3.5.5 Last Number Redialing ............................................................................................ 17
3.5.6 Automatic Redialing................................................................................................. 17
PAGING FUNCTION ................................................................................................... 18
All Internal & External Zone Paging ................................................................................ 18
All Internal Zone Paging ................................................................................................... 18
All External Zone Paging.................................................................................................. 18
Directed Internal Zone Paging .......................................................................................... 18
Directed External Zone Paging ......................................................................................... 19
CO Auto-Paging ................................................................................................................ 19
Meet Me Paging ................................................................................................................ 19
CONFERENCE CALLS ............................................................................................... 20
Secret Conversation Release ............................................................................................. 20
Conference Calls ............................................................................................................... 20
Three-Party Conversation ................................................................................................. 20
ADDITIONAL FUNCTION OPERATIONS ......................................................................... 21
Outgoing Dialing Signal Switch (DTMF/ Pulse).............................................................. 21
Intercom Call Auto-answering .......................................................................................... 21
Back-ground Music ........................................................................................................... 21
Off Hook Call Announcement (OHCA)............................................................................ 22
Baby Monitoring ............................................................................................................... 22
Surroundings-Monitoring.................................................................................................. 22
Hotel Account Setting ....................................................................................................... 22
System Data Detection ...................................................................................................... 23
Digital Voice Service Setting ............................................................................................ 23
EXT. INDIVIDUAL FUNCTION SETTING ......................................................................... 24
Account Code Operation................................................................................................... 24
Ext. Call Forwarding ......................................................................................................... 24
Individual Ext. Password Protection ................................................................................. 25
3.9.4 Standard Function Free Programming ..................................................................... 26
Digital Volume/Frequency Control ................................................................................... 26
Console’s Local Alarm/System Time Setting.................................................................... 27
Other Ext. Alarm Programmed by consoles...................................................................... 27
Common Ext. Local Alarm Setting ................................................................................... 28
System’s Program Setting ................................................................................................. 28
Ext. “USER HELP”........................................................................................................... 28
Authorization Codes Operation......................................................................................... 28
Leave-message Function Setting....................................................................................... 28
SYSTEM SERVICE GRADE SETTING............................................................................ 29
Day/Night Service Switch................................................................................................. 29
Manual/Auto Switch Mode ............................................................................................... 29
CHARACTERISTIC FUNCTIONS ................................................................................... 30
Calculator Function ........................................................................................................... 30
Phone-Book....................................................................................................................... 30
4
SLT FUNCTION OPERATIONS .................................................................................................... 33
4.1 DIRECTED TRUNK DIALING................................................................................ 33
4.2 CO AUTO HUNTING .......................................................................................... 33
4.3 EXT. TO EXT. CALLING ...................................................................................... 33
4.4 EXT. CONSOLE CALLING ................................................................................... 33
4.5 CO/EXT. ON HOLD........................................................................................... 33
4.6 DOOR PHONE CALLING .................................................................................... 33
4.7 CALL FORWARD PROGRAM/CANCEL ................................................................. 34
4.8 DO-NOT- DISTURB PROGRAM/CANCEL .............................................................. 34
4.9 INDIVIDUAL EXT. CIPHER LOCK/CANCEL LOCK (NOTE: CIPHERS TOTAL 3DIGITS) .. 34
4.10 EXT. INDIVIDUAL SPEED-DIALING..................................................................... 35
4.11 REDIALING OPERATION ................................................................................... 35
4.12 ACCOUNT CODE OPERATION .......................................................................... 35
4.13 RETRIEVE INTERNAL/EXTERNAL CALL FROM HOLD .......................................... 35
4.15
EXTENSION ALARM SETTING ......................................................................... 36
4.16 EXTERNAL CALL PARK OPERATION ................................................................. 36
1 General Description
Thank you for choosing Syscom AV Series Key Telephone System.
This Operation Manual gives clear description of all the steps for Key Telephones operation.
This manual will assist you to achieve telecommunication services & management of the
highest quality, so please spend some time reading this manual in detail and have a good
understanding of the operation steps.
2
Key Phone Specifications
2.1 Key Phone Layout
1)
Hook Switch
2)
LCD Display
3)
DSS Keys
4)
Message LED
5)
Dial/Redial Key
6)
Delete/Speed Dialing Key
7)
Select/Transfer/Flash Key
8)
Menu/HOLD Key
9)
Handsfree LED
10) Confirm/Handsfree Key
11) Micro Phone
20) Handset Speaker
12) UP Key
21) Handset
13) DOWN Key
22) Handset Microphone
14) FUNCTION Key
23) Handset Spring-cord Jack
15) Handset Wall
24) Spring Cord
Mount Clip
16) Speaker
17) Calculator
18) Phonebook/names
25) Line-cord Jack
26) Spring-cord Jack
27) Table/ Wall Mount Bracket
28) Operations Card
19) Telephone Receiver
Note: The function key is also used in Phone-Book Function.
KEY PHONE
Key Phone Model Comparison
MODEL
DESCRIPTION DSS Keys
(●Available;- Unavailable)
Hands free Hands free
OHCA
LCD
Phone
Display
Book
dialing
Speaker
15 Keys
●
-
-
-
-
KP20XLB Big LCD Phone
15 Keys
●
-
-
●
-
KP20XDB Deluxe Phone
15 Keys
●
●
●
●
-
KP20S
Standard Phone
25 Keys
●
-
-
-
-
KP20LB
Big LCD Phone
25 Keys
●
-
-
●
-
KP10DB
Deluxe Phone
25 Keys
●
●
●
●
-
KP70
Deluxe Phone
20 Keys
●
●
-
●
●
KP20X
Standard Phone
Key Phone LED
CO Line LED(Dual Color, Tri Status)
Unused
Steady Off
Local Use
Steady
Green
Others Use
Steady
Red
CO Ringing
Red Flash
100ms on/off
CO Transfer
RD/GR Flash
250ms R/G
Local Hold
Normal Hold
Green
250ms on/off
Other Ext
Normal Hold
Red
250ms on/off
Local Hold
Exclusive Hold
Green
1Sec
Green
Red
Other Function Keys Display
Hands free LED
Program
Red
100ms on/off
Conf./DND LED
DND
Red
250ms on/off
Conf./DND LED
Night Transfer
Red
100ms on/off
Auto-redialing
Save LED
Red
100ms on/off
Call Forward
Forward LED
Red
100ms on/off
Green
Red
Key Phone Ringing Frequency
Key Phone Ringing
Ext. Ringing
Voice Call
250ms on/off/on
Ext. Ringing
Ringing Call
500ms on/off/on
3S off
CO Ringing
1S on 3S off
Common
Hold Recall
250ms on/off/on
3250ms off
Exclusive
Hold Recall
250ms on/off/on
2750ms off
Trunk Queuing
Indicator Ringing
500ms on/off
Key Phone Operation
In the following Operation flow-charts:
※ Characters with textbox indicates operation steps.
※ Characters without textbox indicates status.
Outgoing dialing
Outgoing dialing
DESCRIPTION
1. AV Series System provides two types of signals.
A. DTMF dialing
B. Pulse Dialing
2. System provides One-touch CO Hunting code; Refer to system program in Zone 202.
Defaults: Press “0” to CO auto hunting
Note: When operating “Press (0), CO Auto Hunting”, only can hunt Lines of the
External Zone this Ext. belongs to.
3. All the CO DSS keys of SYSCOM AV Series” are dual Color, Tri status LED.
Green Light: Local Ext. Use
Red Light: Other Ext. Use
Press (0);CO Auto Hunting
Off Hook
On Hook
Auto CO Access
Hear Dial Tone
Dialing
Note: When all CO are busy, the local phone gives a busy tone, and the LCD Key phone
displays ”Your CO Busy！”
Press DSS Key; Directed Trunk dialing
Off Hook
On Hook
Hear Dial Tone
Dialing
Press #4 + CO Line No.; Directed Trunk Hunting
Off Hook
On Hook
CO Line No.
Hear Dial Tone
Dialing
CO Hot Line Call
Refer to system program in Zone 508.
Off Hook
Auto dialing the CO Phone No.
Programmed with Zone508
Off Hook; CO Auto Hunting
Refer to system program in Zone 240.
◎ Program
Start-using “Off hook to auto hunt CO”
◎ To Cancel
Cancel the above function
Note: After programming the function of “Off hook to Auto hunt CO”, you should press
“SPK” Key before calling an Extension.
System Speed Dialing Operation
Regular & console operator handset
Off Hook
On Hook
3 digits SPD code
Dialing system SPD number
System Speed Dialing programming
Console operator handset only
On Hook
3 digits SPD code
Next speed dial code
or
To leave
Telephone number
Individual Speed Dialing Operation (20 sets)
Regular & console operator handset
Individual Speed dialing code has two types and total 20 sets.
A. Numeric Key (0~9) 10 sets
B. DSS Key (DSS01~DSS10) 10 sets
Off Hook
On Hook
Dialing individual SPD number
or
Numeric Key (00~09)
Directed CO
Note: Add 0 as per programmed Numeric Key (0~9) for the individual numeric speed dial
operation.
Individual Speed Dialing programming
Console Operator handset
or
On Hook
Telephone number
Next speed dial code
or
To leave
Regular handset
On Hook
Telephone number
or
Numeric key (0~9)
Next speed dial code
or
To leave
Intercom Call
Intercom Call
DESCRIPTION
1. AV Series system provides two kinds of Call Methods, programmed with Zone 207.
A. Voice Call
B. Ringing Call ---------- Default
2. During intercom operation, press“＊”to change the call method.
3. AV Series system provides two kinds of Ext. Dial Tone, programmed with Zone 208.
A. Constant Tone ---------- Default
B. Desultory Tone
4.During Intercom Call, LCD display as:
A. Caller’s Ext. LCD: Receiver’s Ext. No. and in-use status
B. Receiver’s Ext. LCD: Caller’s Ext. No.
Common Intercom Call
Off Hook
On Hook
Dial Ext. No. / Ext. appointed DSS Key
Ext. Hot Line Call
Refer to system program in Zone 508.
Off Hook
Auto dialing the Ext. No.
Programmed with Zone508
Ext. Console Calling
Refer to system program in Zone 201.
Off Hook
On Hook
Auto call the attendant
Attendant Hot Line Call
Refer to system program in Zone 505-ST-IP=4.
Off Hook
Auto call the attendant
Whilst Talking Function Operation
Whilst Talking Function Operation
DESCRIPTION
SYSCOM AV Series Systems have many innovations in Key Phone operations. Please
contact your SYSCOM representative for a suitable Program.
E.G.:
1. Auto-Hold by paging: Press “PAGE” Key whilst talking, system will automatically
hold the line.
2. Auto-Transfer by Answer-paging: Paging to auto-hold the line; After answering
paging, the call will be auto-transferred to the answering-page Ext.
3. Auto Pick-Up.
4. Using Calculator whilst talking.
Normal Call Hold
The other side can hear music-on-hold.
Every Ext. Phone can retrieve this on-hold CO/Ext. Line.
Whilst Talking
Call Hold (The other side
can hear music-on-hold)
Note: At that moment, the on-hold CO./Ext. line DSS Key’s LED begins to flash.
Exclusive Call Hold
Refer to system program in Zone 242; the other side can hear music-on-hold,
Only the local phone can retrieve this on-hold CO/Ext. Line.
Whilst Talking
Exclusive Hold (The other side
can hear music-on-hold)
Note: When on Exclusive Hold, the on-hold CO/Ext. line’s DSS Key LED flashes slowly.
Retrieve Call From Hold
Pick up the on-hold CO/Ext. Line and answer the call.
◎ Retrieve Internal Call: Hold/Exclusive Hold
Off Hook
The DSS Key which the
On hold Ext. No. belongs to
Answer the on hold call
◎ Retrieve External Call: Hold/Exclusive Hold
Off Hook
The DSS Key which the
On hold CO Line belongs to
Answer the on hold call
#401~#4XX Directed CO Line
Note:
Normal Hold Answer: Every Ext. Phone can retrieve this on-hold CO/Ext. Line.
Exclusive Hold Answer: Only the local phone can retrieve this on-hold CO/Ext. Line.
Auto-Hold by Paging
This function is especially for AV Series Systems.
Auto-Hold the on talk Line
Whilst Talking
Call Transfer
Transfer the current call to other Ext.
◎ Direct Transfer
Call Transfer
Ext. No.
Whilst Talking
◎ Indirect Transfer
Whilst Talking
Ext. No.
Answer Right
Call
Transfer
◎ Auto-Transfer by Answer-paging
Whilst Talking
Answer paging
On Hook
Call AutoTransfer
Call Answering
Call Answering
DESCRIPTION
There are 5 types of Call Answering as below:
1. Internal Call Answer
2. External Call Answer
3. Door Phone Answer
4. Answer paging (Refer to Chart 6)
5. Special Answer Call Pick Up
Internal/External Call Answering
Answer the Call
Off Hook
Ext. Phone Ringing
Hans free Speaker
Internal Call Auto Answer
Only the key phones with hands free speaker have this function.
“at/mic” LED
On (Red Light)
On Hook
Internal Call
Auto Answer
Note: Press “at/mic” Key to cancel the Internal Call Auto Answer.
Call Pick Up: Total 6 Modes
◎ Group Call Pick-Up: Pickup a ringing extension within your work group.
(External/Internal Calls)
◎ General Call Pick-Up: Pickup any extension in the system. (External/Internal Calls)
◎ Directed Group Pick-Up: Pickup a ringing extension within the directed group.
(External/Internal Calls)
Ext. within other
Group ringing
Off Hook
*
Group No. of the
2 ringing Ext.
1~8
Directed Group
Pick-Up
*
◎ Directed Ext. Pick- Up: Pick up a directed ringing extension. (External/Internal Calls)
Other Ext. ringing
*
Off Hook
Directed Ext.
Pick-Up
2 Ringing Ext. No.
◎ Directed CO Line Pick-Up: Pick up the call of the directed CO Line.(External/Internal)
Any CO Call in
2 Ringing CO
*
Off Hook
Line No.
Directed CO
Line Pick-Up
◎ CO Line Auto Pick-Up: Refer to system program in Zone 506-ST-06.
Any CO Call in
Off Hook
CO Line Auto Pick-Up
Door-Phone Answering
Off Hook
Door Phone Ringing
Door Phone Answering
Ext. Ringing
Door-Lock Release
◎ Door-lock Release while on Door Phone call
Door-Lock Release
On Door Phone call
◎ System directly releases Door-lock (#61 means release the 1st Door Lock, #62
means release the 2nd Door Lock.)
Off Hook
On Door
Phone Call
Door-Lock Release
Operation while Dialing Busy Extension
Operation while dialing busy extension
DESCRIPTION
Many functions of AV Series products should be coordinated with System Program
setting, so please contact your SYSCOM representative for a suitable Program.
3.5.1 Internal Automatic Recall
While calling an extension and hearing busy Tone, you may use the function “Internal
Automatic Recall”.
◎ Leave-message: coordinated with system program in Zone 500, 501.
Receiver’s Ext.
Busy/No Answer
Call an Ext.
Finished Leaving Message
Note:
1. The “MSG” LED of the “Extension with message” (Receiver) will flash; at that time,
LCD phones will display the message information.
2. After finishing leaving message, system will Automatically Recall the Caller’s Ext. and
remind the Receiver’s Ext. as soon as the receiver’s Ext. has released the line.
3. Leaving-message has different grades (refer to system program in Zone 504-ST-IP=3).
It only can takes effect from the superior level to the subordinate level or between
equivalent levels.
◎ Answering the leave-message
Receiver’s Ext.
MSG LED Flash
Off Hook
Call back the Caller’s Ext.
3.5.2 Trunk Queuing
While accessing a trunk and hearing busy tone, you may use the function of “Trunk
Queuing”.
System will call the extension which has queued the trunk as soon as the queued trunk
becomes idle; at that time, the extension can use this trunk line by Off-Hook.
Hunt CO
Hearing
Busy Tone
Finished Trunk Queuing
3.5.3 Barge-In
Refer to system program in Zone 504-ST-01.
Call an Ext./Hunt CO
Hearing
Busy Tone
OPER
Barge In
Note:
1. Barge-In has different levels. The superior level can leave message for the subordinate
level, as well as the equivalent levels can leave messages for each other.
2. It gives a warning tone when barge-in.
3. System provides Tri-Parties conference function after barge-in.
3.5.4 Monitoring
Refer to system program in Zone 504-ST-02.
Call an Ext./Hunt CO
Hearing
Busy Tone
OPER
Monitoring
Note:
1. Monitoring has different levels. The superior level can monitor the subordinate level,
but equivalent levels cannot monitor each other.
2. It gives no signal when monitoring.
3.5.5 Last Number Redialing
Off Hook
Auto hunting CO and redialing
On Hook
Note: When redialing the last number, system auto hunts CO Line.
3.5.6 Automatic Redialing
Dialing the telephone No. repeatedly
Called Party Busy/no answer
Automatic Redialing
Note:
1. Refer to system program in Zone 120, 121,123 for setting the auto-dialing times,
dialing waiting time and auto-dialing alternate time.
2. When operating this function, the “save” LED flashes quickly.
Paging Function
Paging
DESCRIPTION
1. AV Series Systems provide one-touch function for Paging.
2. AV Series Systems provide 5 types of traditional paging modes.
3. AV Series Systems also provide one type of special paging function: CO Auto Paging.
4. Paging function starts with an Indicator Tone lasting 1sec.
All Internal & External Zone Paging
Off Hook
All Internal & External
Zone Paging
Note: “Page” Key can be set as “All Internal & External Zone Paging”.
Refer to System Program in Zone 500.
All Internal Zone Paging
Off Hook
All Internal Zone Paging
Note: “Page” Key can be set as “All Internal Zone Paging”.
Refer to System Program in Zone 500.
All External Zone Paging
Off Hook
All External Zone Paging
Note: “Page” Key can be set as “All External Zone Paging”.
Refer to System Program in Zone 500.
Directed Internal Zone Paging
Max: 8 Groups. Refer to “Internal-Grouping”
Directed External Zone Paging
Internal Zone
Number (1~8)
Off Hook
Directed Internal
Zone Paging
Max: 8 Groups. Refer to “External-Grouping”
External Zone
Number (1~8)
Off Hook
Directed External
Zone Paging
CO Auto-Paging
Coordinated with Voice Service Card
CO Call in
Voice Service
Answer
Page-Password
CO Auto
Paging
Note:
1. This function must be coordinated with Voice Service Card.
2. After the voice service answers the incoming external call, a page-password is needed
for “CO Auto-Paging” function.
3. After entering the correct page-password, you can hear a paging Indicator Tone.
4. Refer to system program in Zone 301 IP=5 for page-password setting.
5. CO Auto Paging is to page all internal & external zones.
Meet Me Paging
Hearing Paging
Off Hook
Answer Paging
Note: Refer to system program in Zone 506-ST-IP=8 for “Off-Hook to auto answer
paging” function setting of Individual Ext.
Conference Calls
Secret Conversation Release/Conference Calls/Three-party Conversation
DESCRIPTION
1. Secret Conversation Release: Ext. whilst talking with Ext. /CO, permits a 3rd party
extension to join the conversation.
2. Conference Calls: Ext. whilst talking with Ext. /CO, calling other Ext. /CO to join the
conversation.
3. Tri-parties Conversation: Ext. whilst talking with Ext. /CO, talking with other two CO
lines by turn.
Secret Conversation Release
After Internal/External Secret Conversation is released, any other extensions can join the
conversation by calling the extension which has operated this function.
Ext. talk with CO/Ext.
Secret Conversation Release
Note: Secret Conversation Function permits one extension to join the conversation
without level control.
Conference Calls
Maximum of three (3) Parties
Talk with an Ext.
Conferencing
Call another Ext./CO
Note: Conference Calls Function permits “2 Ext. & 1 CO”, “1 Ext. & 2 CO” or “3 Ext.” to
have a conversation.
Three-Party Conversation
This function permits an extension to talk with two CO lines by turns.
Talk with a CO
3-Parties
Converse
Call another CO
Switch between
2 External calls
Additional Function Operations
Other Function Operations
DESCRIPTION
Additional functions include: Outgoing Dialing Signal Switch, Intercom Call
Auto-answering, Back-ground Music, OHCA Enable, Baby Monitoring, Surroundings
Monitoring, System Data detection, Voice Service Setting……
Outgoing Dialing Signal Switch (DTMF/ Pulse)
Only provides changing Pulse signal to DTMF signal
Hunt CO
Pulse Signal changes to DTMF
Intercom Call Auto-answering
Key Phone with hands free Speaker provides this function.
◎ Auto-Answering Enable
Off Hook
Intercom Call Auto-answering Enable;
“SPK” LED On
◎ To Cancel
Cancel Auto-Answering;
“SPK” LED Off
Auto-answering Enable
Back-ground Music
◎ Back-ground Music Enable
On Hook
Key phone plays the Back-ground Music
◎ To Cancel
Key phone plays the
Back-ground Music
Cancel playing the Music
Note: System allows selection of Internal or External Back-ground music.
Off Hook Call Announcement (OHCA)
Only Phones with hands free Speaker permit this function.
Call an Ext. with OHCA
Hearing
Busy Tone
OHCA Enable
Note: An OHCA Phone’s Conversation-Circuit includes one set of Handset and one set of
Microphone Speaker.
Baby Monitoring
Baby-room Ext.
Off Hook
Baby Monitoring
Enable
Note:
1. After Baby-room Ext. (with hands free speaker) is listening-enabled, any other
extension can monitor the baby-room by calling the baby-room Ext.
2. Baby Monitoring enable without Grade Control. This function will be cancelled by lifting
Off-hook the baby-room Ext.
Surroundings-Monitoring
Refer to system program in Zone 506-ST-07, 504-ST-02.
Off Hook
Call the Ext.
to be
monitored
Note:
1. Only Phones with hands free Speaker permit this function.
2. Surroundings-Monitoring enable is under Grade Control.
Hotel Account Setting
Only Consoles provide this function.
◎ Check In
On Hook
Dial Ext. No.
◎ Check Out
On Hook
Dial Ext. No.
SurroundingsMonitoring Enable
System Data Detection
Only LCD Phones permit this function.
On Hook
System Data Detection
Note: During the System Data Detection, different systems give different messages by
pressing “TRF/FL” key continuously.
◎ LCD Displays as below:
System Brand
System Model: AV-20/AV-48/AV-64/AV-96/AV-256
System Program Status: (S: programmed not, U: programmed)
SYSCOM AV-XXX X
VER:NNN
PORT:NN
Local Ext. Port
Soft Version
Digital Voice Service Setting
Note: If you have any queries on voice setting, recording, planning or usage, please
contact your SYSCOM representative for assistance.
Ext. Individual Function Setting
Ext. Individual Function Setting
DESCRIPTION
Ext. Individual Function includes: Account Code, Ext. Call Forwarding, Ext.
password-protection and other common-use optional settings.
Account Code Operation
Refer to system program in Zone 403.
On Hook
Enter Account Code
Auto hunting CO;
Can access a Restricted Line
Note: Local Telephone sends out a warning tone for password error.
At the same time, LCD displays “Restricted”.
Ext. Call Forwarding
Total are five modes of Call Forward.
◎ Call Forward--All: All Call Forward diverts all incoming calls to the directed Ext.
Ext. No.
Finished Setting
On Hook
DSS Key
◎ Call Forward--Busy: Busy Call Forward diverts calls immediately when your
extension in busy or in Do-Not-Disturb Mode.
Ext. No.
Finished Setting
On Hook
DSS Key
◎ Call Forward--No Answer: No Answer Call Forward diverts calls which are
unanswered after a specified period of time.
Ext. No.
Finished Setting
On Hook
DSS Key
◎ Call Forward--Busy/No Answer:
Ext. No.
Finished Setting
On Hook
DSS Key
◎ Call Forwarding Follow Me: This function permits you to place your forwarding
instructions from other extension to your own extension.
Ext. No.
Finished Setting
On Hook
DSS Key
◎ Cancel Call Forwarding: To cancel any mode of Call-Forward.
On Hook
Local Ext. No.
Finished Setting
Individual Ext. Password Protection
◎ Program
On Hook
Password
Finished Setting
Original
Password
Finished Setting
◎ To Cancel
On Hook
◎ To Cancel Once: Cancel the Ext. Password Protection once.
After using, the
extension goes back to Password Lock.
On Hook
Original
Password
Finished Setting
3.9.4 Standard Function Free Programming
◎ Standard Function “One-Touch” Setting: to define DSS16~25 as Individual
one-touch function key.
◎ Program
On Hook
DSS Key 16~25
Function Steps Setting
Finished Setting
Note: Maximum 5 steps can be programmed.
◎ To Cancel
On Hook
The DSS Key which to
be canceled Setting
Cancel Setting
◎ One-Touch Function Defined by System: Refer to system program in Zone 500.
Digital Volume/Frequency Control
◎ Ext. Ringing Volume Adjustment: 8 different Volume levels.
On Hook
Finished Setting
◎ Speaker Volume Adjustment: 8 different Volume levels.
On Hook
Finished Setting
◎ Handset Volume Adjustment: 8 different Volume levels.
On Hook
Finished Setting
◎ Ext. Ringing Frequency Adjustment: 9 different frequencies.
On Hook
Finished Setting
Note: 1. Whilst adjusting the Ext. ringing frequency, the Ext. will ring as per the selected
ringing frequency.
2. The Ext. will ring as per the selected ringing frequency after finishing setting.
3. The system program Zone 504-ST-05 can also change the ringing frequency.
Console’s Local Alarm/System Time Setting
An LCD phone is recommended to be used as a console.
※: “9” means to adjust the console’s Local Alarm Clock;
“# “means to adjust the System Time.
Enter Setting
Value
On Hook
Finished
Setting
Enter Setting
Value
Note:
1. LCD Display for “Console’s Local Alarm Clock setting”:
Setting Value: 01~03
User Alarm
PP
MM:NN SS
Alarm Duration Setting:
00: Means Cancel Alarm Setting
01~98: Means Alarm Duration, Unit: 1 Minute
99: Means Morning Call
Alarm “Minute” Setting: 00~59
Alarm “Hour” Setting: 00~23
2. LCD Display for “System Time Setting”:
System Program Zone Item
System Setting Cursor
304 M/D/Y W T PP
MM/NN/YY W MM:NN
System Time “Minute” Setting: 00~59
System Time “Hour” Setting: 00~23
System Time “Week” Setting: 1~7
System Time “Year” Setting: 00~99
System Time “Day” Setting: 01~31
System Time “Month” Setting: 01~12
Other Ext. Alarm Programmed by consoles
On Hook
Enter Ext. No. /
Setting Value
Finished Setting
Note: LCD Displays as Chart 3.9.6 (LCD Display for “Console’s Local Alarm Clock setting”).
Common Ext. Local Alarm Setting
LCD Displays as Chart 3.9.6 (LCD Display for “Console’s Local Alarm Clock setting”).
On Hook
Enter Setting
Value
Finished Setting
System’s Program Setting
Please refer to Zone 301 P=1 for System Program Entering Password setting.
On Hook
Enter Password
Finished Setting
No Password Protection,
Press “save” Key directly
Note: Please refer to the “System Program Manual” for System Program Details.
Ext. “USER HELP”
On Hook
Enter “USER HELP”
Note: 1. Press “0” after entering; LCD displays “USER HELP” of the current function.
2. Press “#” after entering; LCD displays “USER HELP” of the next function.
3. Press”＊” after entering; LCD displays “USER HELP” of the previous function.
Authorization Codes Operation
Refer to system program in Zone 301 IP=4.
Hunt CO
Enter Authorization
Code
CO Auto
Hunting
Note: Operating an Authorization Code gives access to a restricted CO line without
Accounting.
Leave-message Function Setting
Refer to system program in Zone 500, 504-ST-03.
On Hook
MSG Status
Select
Enter Setting
Value
Finished
Setting
Note: 1. There are totally 9 types of Leave-message Status; A superior level can leave
message for a subordinate level, as well as the equivalent levels can leave
messages for each other.
2. The “MSG” LED of the Extension with message will flash; at the same time, LCD
displays the message information.
3. The setting of SLT Leave-message should be coordinated with system program
in Zone 245.
System Service Grade Setting
System Service Grade Setting
DESCRIPTION
1. Only consoles can use this function. (Refer to system program in Zone 306)
2. System Service Grade includes:
＊ Day Service
＊ Night Service
3. There are 2 modes to switch the service grade:
＊ Auto Switch Mode
＊ Manual Switch Mode
4. System Service Grade Setting can change:
＊ Extension Toll Control Mode, CO Line Ringing Mode, Extension Pick-Up CO Line
Mode, DISA Mode……
Day/Night Service Switch
On Hook
Day/Night
Switch
Day/Night
Switch
......
Note: 1. In Day/Night Service Switch Mode, Press “TRF/FL” Key to switch the Day/Night
Service Mode.
2. Day/Night service switched with an indicator Tone.
3. Press “SPK” Key to exit setting status.
Manual/Auto Switch Mode
Auto Mode refers to system program in Zone 306.
On Hook
Manual/Auto
Switch
Manual/Auto
Switch
.......
Note: 1. In Manual Mode, you can switch the Day/Night Service Mode at any time.
2. In Auto Mode, you should program the Day/Night Service; refer to Zone 306.
※ LCD displays “AUTO”, means Day/Night service auto switch; “conf/dnd” LED flashes quickly.
※ LCD displays “Manual”, means Day/Night service manual switch; “conf/dnd” LED flashes
slowly.
Characteristic Functions
Characteristic Functions
DESCRIPTION
1. Calculator Function
System provides Calculator Function under all status.
2. Phone-Book Function
(1) Missed: Missed Calls
(2) Received: Received Calls
(3) Dialed : Dialed Calls
(4) Search Name: Search the Directory by entering Name
(5) Search Number: Search the Directory by entering Phone Number
(6) Add Contact: Add/Edit Contact
Calculator Function
◎ Operate
All Status
Use Calculator
◎ Exit
Calculator Use
Cancel
Phone-Book
◎ Enter/Exit Phone-Book
On Hook
Enter Main Menu
......
Exit
◎ Select Needed Entry
Select the
Needed Entry
Main Menu
Status
Enter Searching
or Operation
Menu Content:
(1) Missed: Missed Calls
(2) Received: Received Calls
(3) Dialed: Dialed Calls
(4) Search Name: Search the Directory by entering Name
(5) Search Number: Search the Directory by entering Phone Number
(6) Add Contact: Add/Edit Contact
◎ Missed/Received/Dialed Calls
Thumb Through
the Phone No.
Missed/Received/Dialed
Searching Status
Delete the current No.
Dialing the current No.
Added to the directory
(Refer to “Add/Edit Contact)”
◎ Search Name
“Search Name”
Inquire Status
Enter Name by Pressing Corresponding Numeric Keys
Move the cursor to
the next Character
Delete the Current Character
Thumb Through
the Similar Names
Dialing the current
Corresponding Phone No.
Complete
Number Research
Status
Note: LCD Displays “No Numbers” in the 2nd Row when no similar number found.
◎ Search Number
“Search Number”
Inquire Status
Enter Inquiring Number by Pressing Numeric Key
Delete the Current Character
Thumb Through
the Similar Numbers
Dialing the current Number
Complete
Number
Note: LCD Displays “No Numbers” in the 2nd Row when no similar number found.
◎ Add/Edit Contact
“Add Contact”
Edit Status
Select Edit Object
(Name/Number)
Move the Cursor
Enter Edited Name/Number
by pressing Numeric Keys
Delete the Current Character
Save Number
Go on Editing
Go back to the Main Menu
◎ Edit Similar Numbers
Complete Number
Research Status
Thumb Through
the similar Numbers
Delete the Current Number
Dialing the current Number
Edit the current Number (“Add contact”)
4
SLT Function Operations
SLT Function Operations
DESCRIPTION
All SYSCOM AV series Systems provide SLT standard ports which can be connected
to any SLT-Port products.
E.G.: Wireless SLT, MODEM, FAX, Recorder\ Auto attendant, Voice Mail……
4.1
Directed Trunk Dialing
CO Line No.
Off Hook
Dialing
01~XX
4.2
CO Auto Hunting
Auto Hunt CO
Off Hook
4.3
Ext. to Ext. Calling
Off Hook
4.4
Ext. No.
Console Calling
CO/Ext. On Hold
Whilst Talking
4.6
Station Dialing
Ext. Console Calling
Off Hook
4.5
Dialing
Hook Flash
On hold the current CO/Ext. Calls
Door Phone Calling
Off Hook
Calling the 1st Door Phone
Calling the 2nd Door Phone
4.7
Call Forward Program/Cancel
◎ Program
Off Hook
Ext. No.
Call Forward--All
Ext. No.
Call Forward--Busy
Ext. No.
Call Forward--No Answer
Ext. No.
Call Forward--Busy/No Answer
Ext. No.
Call Forwarding--Follow Me
◎ To Cancel
Off Hook
4.8
Local Ext. No.
Cancel Call-Forward
Do-Not- Disturb Program/Cancel
◎ Program
Off Hook
DND Programmed
◎ To Cancel
Off Hook
4.9
DND Cancelled
Individual Ext. Cipher Lock/Cancel Lock (Note: Ciphers total 3digits)
Cipher setup and cancel are the same Operation Steps.
Off Hook
Off Hook
Put into
Cipher
Put into
Cipher
Ext. Lock/Cancel Lock
Release Lock
Once
Auto Hunt CO
4.10
Ext. Individual Speed-Dialing
Speed-dial Code:
Program: 0~9 Operate: 00~09
◎ Program
CO Line No.
Speed-Dial Code
Off Hook
0~9
CO Telephone No.
Finished Setting
Note: CO Line No. -00: Any CO Line
01: CO Line 1
02: CO Line 2
◎ Operate
Off Hook
Speed-Dial Code
Auto Hunt CO; Dialing
00~99
4.11
Redialing Operation
Off Hook
4.12
Auto Hunt CO; Redialing
Account Code Operation
Refer to system program in Zone 403.
Off Hook
4.13
Account Code
Auto Hunt CO
Retrieve Internal/External Call From Hold
Off Hook
Retrieve Internal/External
Call from Hold
Dialing
4.14
Conference Calls/Tri-Parties Converse
Talk with
an Ext.
Talk with
a CO
4.15
HOLD
Operation
HOLD
Operation
Call another
Ext./CO
Call another CO
Conferencing
HOLD
Operation
Switch Between
2 External Calls
Tri-Parties
Converse
Extension Alarm Setting
To cancel Alarm, Enter the setting value 000000.
Setting Value
(6 digits)
Off Hook
Finished Setting
Note: Setting Value total are 6 Digits
1~2 Digits: HH Setting (24 Hours); 00~23
3~4 Digits: MM Setting; 00~59
5~6 Digits: Alarm Time Setting
00: Means Cancel Alarm Setting
01~98: Means Alarm Duration, Unit: 1 Minute
99: Means Morning Call
4.16
External Call Park Operation
When an SLT receives an external call, put it into CALL PARK, then you or anyone else
can answer it from any other phone.
Call Park is similar to placing a call on hold, but you retrieve the call by dialing a code
(Call Park No.), rather than by pressing a line button.
◎ External Call Park
AV Series System provides 10 CO Line Call Parks;
Each Call Park can be put into one CO Line Call at one time.
Talk with
a CO
HOLD
Operation
Call Park No.
External
Call Park
0~9
◎ Call Park Pick-Up
Off Hook
Call Park No.
0~9
Call Park Pick-Up
AV Series
Key Phone Operation Manual
DOC : Key Phone Operation Manual
Edition Version: 1.0
Editor : Sherry Wang
Date : 2005/12/01