Download DOWNLOAD the User Manual for the Titan Alarm Manuals

Operator’s Guide to
version 1.0.5
Tecom Integrated TotalAlarm N etw ork
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TE C O M SY STE M S
Operator’s Guide to TITAN Management
Software v1.0.5
 Tecom System s.
646 W h iteh orse R oad
Mitch am , Victoria 3132
A ustral
ia
Ph one 61 3 9 259 4700
w w w .tecom .com .au
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TITAN Operator’s Guide
About this Manual…
TITAN is an access controland security m anagem ent system for th e W indow s
environm ent. O perator-friendl
y screens al
l
ow for system program m ing, system
control
, report creation and al
arm h andl
ing.A l
lsecurity com m ands and operations
can be h andl
ed from th e TITAN screens.
Th is m anualassum es th at you are:
• Fam il
iar w ith th e W indow s environm ent.
• Fam il
iar w ith com puter term s and devices.
• H ave one or m ore Ch al
l
enger Panel
s instal
l
ed and w ork ing.
• H ave h ad your copy of TITAN instal
l
ed by your suppl
ier.
Th is m anualw il
lh el
p you to:
• Setup your TITAN softw are.
• Find your w ay around th e TITAN screens.
• Sh ow you h ow to program and deprogram TITA N features.
• Inform you of advanced TITAN settings and abil
ities.
If you are not fam il
iar w ith com puter com ponents, th e W indow s environm ent, or
are unsure as to th e current l
ayout or state of your security system , pl
ease contact
your suppl
ier.
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Table of Contents
Preface
1
What’s on the Menu
33
License Agreement
2
The File Menu
33
Disclaimer of Warranties
2
The Alarm Screen Menu
40
Obtaining Updates
3
The History Menu
41
Contacting Technical Support or Sales
3
The Control Menu
42
Overview
5
The Users Menu
46
Getting Started
9
The Admin Menu
49
9
The Challenger Menu
55
Logging In
Opening Your System
11
The Reports Menu
56
Taking Control
12
Summary
58
Alarms
15
History
17
Intelligent User Memory
59
Add Users/Cards
21
Smart Card Programmer and Reader
60
Delete Users/Cards
26
Photo ID
64
Printing Reports
27
Multi User
67
Backing Up History
30
Registration
69
Logging Off
31
Troubleshooting Tips
71
Summary
32
Making the (Up)-Grade
59
Verify & Rebuild Titan
71
Compact the Database
72
Connecting TITAN to Challenger
74
TITAN Compliance
79
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P R E F A C E
Preface
Congratul
ations on sel
ecting TITAN for your security and access needs!
W h en TITAN first appeared in 19 9 8 it w as im m ediatel
y h ail
ed as a great l
eap
forw ard in A ccess Control by th e Security Industry. Constant updates and
im provem ents since th at tim e h as seen TITAN grow m ore pow erfulw h il
e stil
l
rem aining easy to use. From th e introduction of th is product forw ard, w e h ave
continued to update and im prove th e softw are to respond to th e needs of today’
s
custom ers.
TITAN can be your individualcom petitive edge because it is buil
t from th e ground
up on accepted standard practices of security and access control
. It is designed for
th e realw orl
d by peopl
e w h o k now th e security industry intim atel
y.
Many of our custom ers h ave found th at TITAN is easy to use w h il
ststil
lbeing ab l
e
to com pl
etel
y controleven th e m ost intricate security system . W h ol
e series of
com m ands can be just a m ouse cl
ick aw ay and tim e spent on training and
program m ing is drastical
l
y reduced. Initial
l
y, you m ay onl
y use th e m ost ob vious
features of TITAN. O ver tim e, as your access requirem ents expand, you w il
l
discover a w eal
th of additionalfeatures and capabil
ities th at are w aiting for you
w h en you are ready for th em . Th is m anualis a h el
pfulguide to tak ing ful
ladvantage
of th e softw are you now ow n.
W e h ave m anaged to k eep ah ead of our com petition onl
y by l
istening careful
l
y to
our custom ers and responding quick l
y to th eir needs.O ur devel
opers are constantl
y
on th e l
ook out for new ideas and im provem ents for our next update. We always
welcome your comments, your feedback, and your suggestions!
Pl
ease accept our personalbest w ish es for sel
ecting TITAN. W e appreciate your
support and th ank you for your patronage.
D ean R eil
l
y & Peter Fl
oyd
GeneralManagers
Tecom System s
1
P R E F A C E
License Agreement
W h en you instal
lTITAN you agree to abide by th e rul
es and regul
ations set out in
th is docum ent. Instal
l
ation sh oul
d be com pl
eted by your suppl
ier and th e TITAN
R egistration Card sh oul
d be fil
l
ed outby th e registered operator and m ail
ed or faxed
to Tecom System s.
Use of a l
icensed copy of TITAN by any person or business oth er th an th e l
icensee,
is proh ib ited and a viol
ation of internationalcopyrigh tl
aw s.
Each l
icensed operator of TITAN is entitl
ed to use TITAN on no m ore th an one (1)
personalcom puter.
If TITAN is instal
l
ed on a com puter netw ork , each TITAN operator on th at
netw ork requires th eir ow n l
icense.
Licensing b rings th e l
egalrigh t to continue using TITAN.You w il
lreceive aLog In
Nam e and Passw ord from your suppl
ier th at al
l
ow s ful
luse of th e TITAN
Softw are.
The TITAN License is non-transferable without express permission of Tecom
Systems. Any attempt to share or transfer TITAN Licenses or CD-ROMs without
consent of Tecom Systems shall be a violation of this agreement and will void your
license to use TITAN.
Disclaimer of Warranties
Tecom System s does not w arrant th at TITAN softw are w il
l m eet your
requirem ents or th at th e operation of th e softw are w il
lbe uninterrupted or error
free.Nor do w e offer any W arranties or Guarantees of any k ind.You are free to use
TITAN in any w ay you see fit.
Tecom System s is not responsibl
e for any probl
em s or dam age caused by th e
softw are or th at m ay resul
t from using th e softw are;w h eth er l
icensed or not. Th is
incl
udes, but is not l
im ited to, com puter h ardw are, com puter softw are, operating
system s, and any com puter or com puting accessories. End user agrees to h ol
d
Tecom System s and/or any persons associated w ith th e creation of th is softw are
h arm l
ess for any prob l
em s arising from th e use of th e softw are.
W e h ave m ade every effortto m ak e th is softw are product as efficient and accurate as
possib l
e.
2
P R E F A C E
Obtaining Updates
From tim e to tim e, updates are m ade avail
abl
e for operators of TITAN.If you h ave
purch ased a copy of TITA N, th en any updates are avail
abl
e free of ch arge if you can
dow nl
oad th em .
To instal
lan update, you sim pl
y run th e instal
l
ation norm al
l
y and instal
lth e
program in th e sam e l
ocation as th e previous version. It w il
lfind your data and
registration autom atical
l
y.W e do, h ow ever, recom m end you back up your datab ases
and save th em to a different fol
der before attem pting to instal
lany updates.
O n th e Internet, updates can be found and dow nl
oaded from our w eb site at
w w w .tecom .com .au
Contacting Technical Support or Sales
Most operators can obtain th e Tech nicalSupport or Sal
es inform ation th ey need by
using th e Tecom System s W eb site at w w w .tecom .com .au.A ful
lonl
ine k now l
edge
b ase w ith answ ers to m ostquestions can be found th ere.
If th e answ er you need cannot be found, you can contact Tecom 's Tech nical
Support departm ent for m ore inform ation. Tech nicalSupport office h ours are 9 :00
to 5:30 A ustral
ian Eastern Standard Tim e, Monday th rough Friday. If a priority
response is necessary, it is al
w ays best to cal
lrath er th an em ail
. Th e tel
eph one
num ber is + 61 3 9 259 4700.
If you decide to em ailTech nicalSupport, be sure to indicate w h ich version of
TITAN you are using and w h at version of W indow s you are using, in addition to
suppl
ying inform ation about your probl
em and/or question. Th e em ailaddress is
support@tecom .com .au.
For Sal
es Inform ation, you can visit our w eb site at w w w .tecom .com .au, em ail
sal
es@tecom .com .au or cal
l+ 61 3 9 259 4700 and ask to speak w ith one of our sal
es
representatives.
Microsoft and W indow s are tradem ark s of Microsoft Corporation, USA
Borl
and D atabase is a tradem ark of Inprise Corp., USA
Al
loth er product and com pany nam es m ay be tradem ark s of th eir respective com panies.
3
P R E F A C E
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4
1
O V E R V I E W
Chapter
Overview
T
h e TITAN Security System provides a h ost of W indow s features for b oth
th e instal
l
er and end-user. TITAN is designed to m ak e Ch al
l
enger
Program m ing easy and sim pl
e to do, w ith out th e need for com pl
ex
com m ands or strings. A l
lth e inform ation is entered directl
y from your W indow s
desk top. TITAN al
so al
l
ow s operators to k eep ch eck of any ch anges in your control
A reas, m onitor incom ing A l
arm s, D oors and Inputs.
Al
lCh al
l
enger inform ation and program m ing is entered via sim pl
e to use
custom designed w indow s and is stored in Borl
and com patibl
e databases. O nce al
l
program m ing data h as been entered, th e O perator h as th e option to dow nl
oad th e
w h ol
e datab ase or just a singl
e record to your Ch al
l
enger system . D ow nl
oads and
Upl
oads to your Ch al
l
enger system can be perform ed via a dial
-up m odem or direct
serialconnection.
Maintenance and record k eeping is al
so sim pl
ified w ith a R eport facil
ity th at
al
l
ow s you to print or displ
ay any of th e data stored in th e TITAN database. You
can print al
lth e records for a System , or print onl
y th e records of one particul
ar
Group.
TITAN now com es w ith Ph oto-ID . Th is al
l
ow s you to create and print
access cards for your staff, and to h ave controlover th e inform ation stored on each
card. Ph oto-ID is one of th e m any extra com ponents of TITAN th at can be
purch ased separatel
y at any tim e. Th ese com ponents form th e Advanced User Tool
s
section and are ab l
e to grow and ch ange w ith you, as your security needs grow and
ch ange over tim e. Both TITAN and Ch al
l
enger h ave Tecom ’
s industry-renow ned
“
A d d A s You Go”sim pl
icity w h ich m ak es itone of th e bestsystem s on th e m ark et.
Ease of Access
D o you need to m onitor your security easil
y and sim pl
y? W ith th e
sim pl
icity of th e W indow s interface, al
lyour security needs are at your fingertips.
D o you w ant your access data just a cl
ick aw ay w ith out search ing th rough screen
5
O V E R V I E W
after screen?TITAN’
s easy-to-use m enu structure groups your day to day security
com m ands in easy to find l
ogicalm enus.
D o you need ready-m ade reports th at are easy to read and create?Printing reports
on Users, System s and A l
arm s h as never been easier th an w ith TITAN. D o you
h ave th e tim e to teach your staff th e com pl
exities of security and w ork station
com m ands? W ith TITAN, it coul
dn’
t be sim pl
er. W ith th e operator-friendl
y
interface and detail
ed h el
p screens, your staff w il
lbe TITAN experts in no tim e at
al
l
.
W orried ab out just w h o sees w h at inform ation?TITAN is a m enu based program
th at al
l
ow s you to l
im it th e num ber of m enus an O perator can access. D e pending
on an O perator’
s security access, th ey m ay access al
lor onl
y som e of th e m enus.
6
O V E R V I E W
The File Menu
Th is m enu contains al
lth e system -rel
evant com m ands TITAN uses to tal
k to your
Ch al
l
enger panel
s.You can upl
oad and dow nl
oad new inform ation from TITAN to
Ch al
l
enger, carry outSystem Maintenance and printR eports.
The Alarm Screen
Al
lunack now l
edged Al
arm s are l
isted in th e A l
arm Screen. Th e A l
arm Screen can
be accessed from th is m enu or it can be program m ed to appear as a pop-up screen
w h en an A l
arm is triggered.
History
Al
lTITAN and Ch al
l
enger events are found in th e H istory Menu.A l
so, al
lA l
arm s
m ove to th e H istory Menu from th e A l
arm Screen once th ey h ave been
ack now l
edged.
Control
Th e ControlMenu control
s al
lCh al
l
enger options avail
abl
e th rough TITAN. Th is
incl
udes: D oors, R el
ays, Lifts, D GPs, A reas, Tim e and D ate. You’
l
luse th e
functions in th is m enu frequentl
y.
Users
Th is m enu is used to program al
lUsers, D oor Groups, Fl
oor Groups and H ol
idays.
Th is is a very im portant m enu as m ost of th e detail
s about your security system
w h ich TITAN and th e Ch al
l
enger use w il
lbe program m ed from th is m enu.
Admin
Th e setting of options for your Ch al
l
enger panel
s are h andl
ed from th is m enu.
Ch al
l
enger and Port settings, Security m enu and A l
arm settings are program m ed
h ere. H ow ever, pl
ease note th at som e of th ese options m ay not be avail
abl
e to you
depending on your security l
evel
. Al
l th ese options are avail
abl
e to th e
A d m inistrator and Instal
l
er.
Challenger
Al
lCh al
l
enger setup options are l
ocated h ere. Th ese sh oul
d be set at th e tim e of
instal
l
ation and sh oul
d onl
y be program m ed by your instal
l
er.If th ese options h ave
notbeen program m ed, contact your suppl
ier im m ediatel
y.
7
O V E R V I E W
Reports
Generates R eports on al
laspects of th e TITAN and Ch al
l
enger system to screen,
printer or disk .
Al
so discussed:
Advanced User Tools
A d d itionalTITAN options w h ich can be purch ased at any tim e.
Networking
Netw ork ing TITAN to m ore th an one com puter and for m ore th an one operator.
Troubleshooting
H ints and tips for w h en th ings go w rong… and h ow to fix th em .
Compliance Issues
TITAN m eets th e ful
lrange of com pl
iance issues. A ful
land detail
ed report is
incl
uded.
Final Thoughts
Th e rest of th is operator’
s guide w il
lgo into th e generalfeatures you w il
luse every
day. TITAN is one of th e m ost pow erfulaccess controland security tool
s you can
find.W ith TITAN w e h el
p you controlyour access and security w ith ease.
8
G E T T I N G
2
S T A R T E D
Chapter
Getting Started
A quick ground ing in everyth ing you need for day-to-d ay
use of TITA N.
T
ITAN is one of th e m ost pow erfulsecurity and access controlm anagers on
th e m ark et. Most of th e com pl
ex com m ands and actions deal
ing w ith access
controltak e pl
ace in th e back ground w h il
e th e operator deal
s w ith friendl
y,
easy-to-use screens. Th is section of th e TITAN Manualw il
ltak e you th rough
th e m ost com m on com m ands and events th at you w il
luse every day. A t th e end of
th is ch apter you w il
lbe abl
e to confidentl
y m aneuver th rough th e TITAN interface
and conduct day-to-day activities.
Logging In
TITAN is User ID and Passw ord protected. Th is al
l
ow s TITAN to k now w h o is
l
ogged in, w h ere th ey are l
ogged in, and w h at th ey do at any tim e.
A fter cl
ick ing on th e TITAN icon on your D e sk top, th e TITAN l
og in w indow w il
l
appear. Type in your User ID and Passw ord w h ich w il
lh ave been set for you by
eith er your A d m inistrator or your suppl
ier.If you don’
th ave a User ID or Passw ord,
contact your A d m inistrator or suppl
ier im m ediatel
y.
9
G E T T I N G
S T A R T E D
The TITAN Work Area
A fter l
ogging in, th e TITAN w ork area w il
lappear. Th is is w h ere al
lyour TITAN
functions w il
lbe carried out. Th e m enus al
ong th e top of th e screen are w h ere al
lth e
TITAN and Ch al
l
enger com m ands are l
ocated. Pl
ease rem em ber th at, depending on
your access l
evel
, som e of th e m enus and com m ands m ay notbe avail
abl
e to you.
Using th e m ouse, you are abl
e to cl
ick on th e m enus and give your security system
com m ands th rough TITAN.
For detail
ed expl
anations of al
lth e features contained in th e TITAN Work area
m enus, see Ch apter 3: W h at’
s on th e Menu.
For Netw ork w ork stations onl
y: Now cl
ick on Connect To Com m s Server in th e
Fil
e m enu. Th e Com m s Server screen w il
lappear. Cl
ick on th e Connect To Com m s
Server button and your m ach ine w il
lconnect to your TITAN server.
10
G E T T I N G
S T A R T E D
Opening Your System
A System is a group of Ch al
l
enger panel
s. Each System m ay contain one or m any
panel
s, and onl
y one System m ay be active at any tim e.You m ay h ave m ore th an one
System program m ed in TITAN.
Your system
Administrator
should have
already set a
default system for
you. Changing your
System is not
recommended.
You ch ange betw een System s by sel
ecting a System from th e O pen/System
com m and in th e Fil
e m enu.Most sites w il
lh ave onl
y one System and th is w il
lbe th e
defaul
t System . W h en you l
og in to TITAN, you w il
lbe autom atical
l
y pl
aced in th e
defaul
tSystem .
It is not recom m ended th at you ch ange th e System unl
ess you specifical
l
y h ave m ore
th an one System to ch oose from . D e pending on th e set-up im pl
em ented by th e
A d m inistrator, th is O pen/System com m and in th e Fil
e m enu m ay not be avail
ab l
e
to som e O perators.
Mak e sure th e Active System box is tick ed so your System can be opened and th e
D ialand H ang Up buttons becom e accessibl
e. If th e Active System box is l
eft
em pty, th e system can onl
y be edited and not activated.
Ch oose th e System you w ish to l
og into and press Save. You are now connected to
your Ch al
l
engers th rough TITAN.
11
G E T T I N G
S T A R T E D
Taking Control
Th e ControlMenu is w h ere you’
l
lfind m ostof th e day-today TITAN features. Tak e th e tim e to becom e acquainted
w ith th is m enu as you w il
luse it often. In th is section w e
w il
lcover th e m ost frequentl
y used features. For com pl
ete
detail
s of al
lth e features in th is m enu, see Ch apter 3:
W h at’
s on th e Menu.
Most of th e options in th is m enu al
l
ow you to send
com m ands to your Ch al
l
enger or groups of Ch al
l
engers.
You can ch oose w h ich item s to send com m ands to, pick
from a variety of every day security com m ands, and you
can even ch eck th e status of each item to m ak e sure th ey
h ave been updated.
Th e m ost frequentl
y used features are bel
ow . Pl
ease rem em ber th at, depending on
your security access, som e of th ese features m ay notbe avail
abl
e to you.
Areas
There are more
options in the
Control menu than
are listed here.
See Chapter 3 for
a complete list.
You can controlw h ich A reas in
your system are arm ed and
disarm ed by doub l
e cl
ick ing on
th e A reas l
isted in th e l
eft h and
side of th e A reas W indow . Th ese
sel
ected A reas w il
lth en m ove to
th e righ t h and box w h ere you can
m ak e any ch anges you w ish .
Cl
ick ing on th e Arm or D isarm
buttons
w il
l send
th ose
com m ands th rough TITAN to
th e A reas you sel
ected. Th e Events or current status of each A rea can be view ed by
pressing th e Status button or tab.
12
G E T T I N G
S T A R T E D
DGP
Th is option al
l
ow s you to control
th e D GPs (D ata Gath ering Panel
s)
in your security system . D oubl
e
cl
ick on th e D GPs you w ish to use
and th ey w il
lappear in th e righ t
h and box. Cl
ick ing on th e Isol
ate,
D e -isol
ate or Battery Testbuttons
w il
lsend th ose com m ands th rough
TITAN to th e D GPs you h ave
sel
ected. Th e Events or current
status of each D GP can be view ed
by pressing th e Status button or tab.
Door
You can controlth e D oors in your
system by doub l
e cl
ick ing on th e
D oors l
isted in th e l
eft h and side of
th e D oors W indow . Th ese sel
ected
D oors w il
lth en m ove to th e righ t
h and box w h ere you can m ak e any
ch anges you w ish . Cl
ick ing on th e
O pen, Tim e O pen, Lock , Unl
ock ,
Enab l
e or D isab l
e buttons w il
l
send th ose com m ands th rough
TITAN to th e D oors you h ave
sel
ected. Th e Events or current status of any of th e D oors you h ave sel
ected can be
view ed by pressing th e Status button or tab.
Time & Date
Th e Ch al
l
enger D ate and Tim e can
be setor recal
l
ed via th is option by
doubl
e-cl
ick ing on th e Ch al
l
enger(s)
of your ch oice.You can sel
ect eith er
your currentCom puter System
Tim e or enter a User D efined tim e
and press Set. To recal
lth e tim e
from a Ch al
l
enger, sel
ect a
Ch al
l
enger and press R ecal
l–you
w il
lth en be sh ow n th e currenttim e
on th at Ch al
l
enger.
13
G E T T I N G
S T A R T E D
Lift
To control Lifts from th is m enu,
sel
ect a Ch al
l
enger from th e l
ist
provided and al
so ch oose aLift.A l
ist
of val
id Fl
oor num bers for th at Lift
w il
lth en be displ
ayed in th e Fl
oor
D e scription b ox. Sel
ect a Fl
oor or
Fl
oors from th e l
ist by doubl
ecl
ick ing on th e Fl
oor, and th en press
eith er Access or Secure. Th e
com m ands you ch oose w il
lth en be
sent to th e sel
ected Lift Control
l
er.
Th e Events or current status for any
of th e Lifts you h ave sel
ected can be view ed by pressing th e Status button or tab .
Input
You can controlth e Inputs in your
system by doub l
e cl
ick ing on th e
Inputs l
isted in th e l
eft h and side
InputW indow . Th ese sel
ected Inputs
w il
lth en m ove to th e righ t h and side
of th e Input W indow w h ere you can
m ak e th e ch anges you w ish . Cl
ick ing
on th e Isol
ate, D e -isol
ate, R eset or
R eset Ack buttons w il
lsend th ese
com m ands th rough TITAN to th e
Inputs you h ave sel
ected. Th e Events
or current status of any of th e Inputs you h ave sel
ected can be view ed by pressing th e
Status button or tab .
Th ese are som e of th e m ost frequentl
y used options in th e Controlm enu. For com pl
ete
detail
s of al
lth e features in th is m enu, see Ch apter 3: W h at’
s on th e Menu.
14
G E T T I N G
S T A R T E D
Alarms
Th e Al
arm s Screen is one of th e m ost im portant screens in th e TITAN w ork area.
Al
lA l
arm s th at are generated by your Ch al
l
enger system appear h ere in th e A l
arm s
Screen.A l
arm s are generated w h en a device in your security system h as been activated
by a b reach of security. Th e unack now l
edge d Al
arm s rem ain in th is screen untilth ey
are ack now l
edged by an O perator. O nce ack now l
edged, th e A l
arm s m ove from h ere
to th e H istory screen.
Cl
ick on th e Al
arm s Screen m enu to access th e A l
arm s Screen. Usual
l
y, w h en an
Al
arm is generated th is screen w il
lautom atical
l
y appear (if program m ed to do so) to
al
ertyou w h en an A l
arm is activated.
W h en th e screen is activated, a l
ist of al
lA l
arm s w il
lappear. Th ese A l
arm s are l
isted
in order of D ate and D e scription. Th e D ate col
um n l
ists w h en th e A l
arm w as first
activated and th e D e scription provides a description of th e A l
arm .
You can ch oose to ack now l
edge any A l
arm by doubl
e-cl
ick ing on it. W h en you do
th is anoth er screen w il
lappear w h ich w il
lcontain th e detail
s of th e A l
arm as w el
las
th e tim e and th e date th at th e event occurred. You can ch oose to press O K at th is
tim e to ack now l
edge th e A l
arm .
H ow ever, you can al
so fil
lin th e R esponse W indow . A ny text you type in h ere w il
l
be added to th e A l
arm and stored in H istory for future reference. Th is w indow does
noth ave to be fil
l
ed in, butit can be usefulfor entering extra inform ation, such as:
“
Cal
l
ed m onitoring station to ch eck .”
Or“
R ang GeneralManager.”
15
G E T T I N G
S T A R T E D
Or“
Guard #23 reports break and enter.”
A fter you h ave typed any extra inform ation you w ish , cl
ick th e O K button and th e
w indow w il
lcl
ose.
O nce you h ave ack now l
edged th e A l
arm , it is rem oved from th e Al
arm s Screen and
pl
aced in th e H istory screen.
Th e Map button w il
ldispl
ay th e Map rel
evant to th e A l
arm if Maps h ave been
incl
uded as partof your security system .
R epeat th is process for al
lth e A l
arm s th at are generated.
16
G E T T I N G
S T A R T E D
History
Th e H istory Menu contains al
lack now l
edge d Al
arm s and system Events th at are
generated th rough TITAN. It is from th is m enu th at Events and A l
arm s can be
track ed and al
so printed as R eports.
Live Event Log
Th e Live EventLog k eeps a real
-tim e record of various TITAN events. Th ese Events
incl
ude:
• Events reported by th e Ch al
l
enger(s) in your security system .
• Al
arm s th at h ave been activated and ack now l
edged.
• Ch al
l
enger program m ing ch anges perform ed by your TITAN softw are.
You are ab l
e to doubl
e-cl
ick on any Event in th e Live EventLog and th at Eventw il
l
be displ
ayed on th e screen, al
ong w ith any A l
arm R esponse detail
s entered w h en th e
Al
arm w as ack now l
edged.
Th is function is a h andy w ay to quick l
y access a l
ist of past A l
arm Events.It is a fast
and sim pl
e w ay to determ ine th e l
ocation of th e input th at caused an A l
arm .Log In
and Log O uttim es can be quick l
y accessed h ere as w el
l
.
17
G E T T I N G
S T A R T E D
Reports
Th e R eports function in th e H istory Menu al
l
ow s you to restrict w h at you view in
th e EventLog to certain Eventtypes, particul
ar dates or both .
Many l
arge security system s receive l
iteral
l
y h undreds of Events a day. Search ing
th ough th e Live EventLog can becom e quite cum bersom e if th ere are th ousands of
Events to search th rough . By using th e R eports option, you are abl
e to narrow dow n
your search to justsearch on specific Events or A l
arm s you are interested in.
W h en you first cl
ick on R eports in th e H istory m enu, you w il
lbe presented w ith
th e EventLog H istory screen. Th e screen w il
lbe em pty, aw aiting your input.
You h ave four buttons at th e bottom of th e screen w h ich provide th ese options:
Ø O pen: Pressing th e O pen button w il
lal
l
ow you to open a previousl
y back edup datab ase for view ing. You can ch oose betw een a database fil
e or a
com pressed zipped database fil
e. Ch oose your fil
e from th e h ard disk or oth er
storage device and th en th at report w il
lappear on th e screen. Th is is
particul
arl
y h el
pfulw h en search ing R eports th at h ave been back ed-up and
rem oved from th e current TITAN database.
Ø Print: Pressing th e Print button w il
lsend your current R eport to your
printer.
Ø Cl
ose: Th is button cl
oses th e EventLog H istory w indow .
Ø R estrict: Th is is th e button th at enabl
es you to restrict your R eport so th at
onl
y certain Events are displ
ayed according to your sel
ections. By pressing th e
R estrict button, you are presented w ith th e H istory Query screen.
18
G E T T I N G
S T A R T E D
History Query
Th e H istory Query screen al
l
ow s you to pl
ace search restrictions on your H istory
R eports. Th is is th e idealw ay to l
im it th e am ount of inform ation in your R eport to
justth e specifics you need.
Th e H istory Query screen h as th e fol
l
ow ing options:
This is a quick way
to generate
Reports on System
Events. More
detailed and
specific Reports
can be generated
from the Reports
Menu.
Ø D ate/Tim e: H ere you
can enter any start and end
dates and tim es, if you
w ish . Th e defaul
t is th e
current day. By fil
l
ing in
th ese options, onl
y Events
th at occur betw een th e
dates and tim es specified
w il
lbe displ
ayed.
Ø Type: Sel
ect th e type of
Event from th e drop dow n
m enu. Events incl
ude
Inputs, Areas, D oors, Lifts and R el
ays. If you ch oose Event D escription
th en you w il
lneed to enter th e text to be search ed for in th e Text fiel
d. (See
bel
ow .)
Ø From /O nl
y: Use th is to ch oose th e first item to be search ed for. Cl
ick th e
righ t m ouse button in th e bl
ank fiel
d for a l
ist of th e avail
ab l
e item s.
D e pending on th e Type of Eventyou are search ing for, differentitem s w il
lbe
avail
ab l
e from th is m enu.For exam pl
e: if your search type is Inputs th en a l
ist
of avail
ab l
e Inputs w il
lbe displ
ayed in th e From /O nl
y fiel
d;for Areas or
D oors, a l
ist of Areas or D oors w il
lbe l
isted, and so on. You can ch oose
w h ich item s to search from h ere.If th is fiel
d is l
eft bl
ank , TITAN w il
lsearch
on al
levents of th e required type.For exam pl
e: A l
lInputs w il
lbe search ed if
th e Type is Inputand th e From /O nl
y fiel
d is l
eft bl
ank .
Ø To: Use th is to l
ist th e l
ast item in th e range. O nce again, you can cl
ick w ith
th e righ tm ouse button to view a l
istof avail
abl
e item s.If th is box is l
eft b l
ank ,
TITAN w il
lsearch O nl
y on th e item l
isted in th e From /O nl
y fiel
d and not
From it.
Ø Text: A fter com pl
eting th e above options, you can al
so type in a text
description to narrow your search even furth er. For exam pl
e, if you h ave
ch osen to l
ist al
lth e events in A rea 4, but you onl
y w ant to l
ist th e A l
arm s
th at w ere activated in A rea 4, you w oul
d ch oose Area in th e Type fiel
d and
19
G E T T I N G
S T A R T E D
Area 4 in th e From fiel
d and type “
Al
arm ”in th e Text fiel
d. Th e report w il
l
th en l
ist onl
y th e A l
arm s in A rea 4.Pl
ease Note: Th e Text search box is case
sensitive, so be carefulh ow you enter your text. Search ing for “
al
arm ”w il
l
notincl
ude records w ith “
Al
arm ”or “
A LA R M”
.
Ø And/O r: Th ese buttons al
l
ow for a com bination of Events to be search ed.
Th is h el
ps you to generate very specific R eports. Th ere are th ree separate
search areas on th e H istory Query form . By using th e And/O r option, you
can th en m ove furth er dow n th e screen and add a second and th ird search
string to your R eport.For exam pl
e, D oor 35 AND User 189 O R User 19 0.
Ø Not: A l
l
ow s you to search Events th at do notm atch your search criteria.For
exam pl
e, if you enter a search for Al
lth e events in A rea 4 th at contain th e
w ord “
Al
arm ”
, ch eck ing th e Not box w il
lbring up a R eport containing al
l
Al
arm ”in th em .
events in A rea 4 th at do noth ave th e w ord “
Cl
ick O K to generate your R eport. O nce th e R eport is generated you can print it to
eith er th e screen or th e printer.
20
G E T T I N G
S T A R T E D
Add Users/Cards
Quite frequentl
y, you m ay need to add new Users to your TITAN system . Th is
al
l
ow s new staff to access th e A reas, D oors and Lifts th at com prise your site. Most
Users w il
laccess th ese areas w ith a Proxim ity Card or PIN code, or both . Th is card
or PIN is used at pre-defined pl
aces th rough out your site to al
l
ow access to different
A reas. Each card or PIN is unique and l
ink s to individualUsers in th e TITAN
system . W ith out User detail
s in TITAN and a proxim ity card or PIN, th e Users are
unab l
e to freel
y m ove around your site! Som etim es, of course, th is is a good th ing as
you m ay w ish som e areas to be off l
im its to som e staff.
A d d ing Users and Cards/PINs is quite sim pl
e.Let’
s tak e a step by step approach to
adding a new User:
ü Cl
ick on th e Users m enu and th en sel
ect Users again. Th e User D e tail
s
screen w il
lth en appear.
ü Cl
ick on th e Search
button
. Th is w il
l
displ
ay a l
ist of al
lth e
existing Users and
al
l
ow you to create a
new User and Card
by pressing th e New
button at th e bottom
of th e screen. W h en
you press th e New
button, TITAN w il
l
suppl
y you w ith th e
next avail
ab l
e User
num ber.
ü Th e User D etail
s screen w il
lappear again. Th is is w h ere you fil
lin th e detail
s
ab out your new User. Not al
lth e fiel
ds need to be fil
l
ed in, al
th ough it is
recom m ended th at you do so. Th e im portant fiel
ds are:
• User Num ber: Th is is th e Ch al
l
enger User (or card) num ber. Th is
num ber w il
lbe any num ber betw een 1 and th e m axim um num ber of
Users w h ich your system can h ol
d. Th e totalnum ber of Users
depends on your system configuration. Th e User Num ber is used by
TITAN to l
ink th e User and th eir card to th e functions th at can be
21
G E T T I N G
S T A R T E D
perform ed and th e A reas th at can be accessed. W h en program m ing
cards, th e ID num ber program m ed into th e card is al
so th e User
num ber.(Unl
ess your system uses a card offsetor IUM.)
• Last Nam e/First Nam e: You enter th e ful
lnam e of your new User
h ere. Th is m ak es iteasier to identify th e person in reports and th rough
TITAN. Note: O nl
y th e nam es of th e first 200 Users (and onl
y 50 if
th e Ch al
l
enger is not fitted w ith m em ory expansion) w il
lbe
dow nl
oaded to th e Ch al
l
enger.Th is saves space and k eeps your system
running atoptim um perform ance.
• D ept/Pos: Users can be assigned to a particul
ar position or
departm ent to indicate th e area in w h ich th ey w ork . D e partm ent
detail
s are entered in th e D epartm ent option in th e Adm in m enu,
and th is is w h ere th e Card Fil
e option is al
so found. Th e Card Fil
e
option sets a Ph oto ID card type to each departm ent. For exam pl
e,
everyone in th e Engineering departm entw il
lbe autom atical
l
y assigned
th e engineering card type and l
ayoutusing th e Card Fil
e option if you
h ave Ph oto ID instal
l
ed on your System .
• User Type: Th is onl
y appl
ies to D oors 17 and above th at are
connected to an Intel
l
igent4-D oor Control
l
er.If your system does not
h ave a 4-D oor Control
l
er instal
l
ed, your User Type w il
lbe Norm al
.
Th ere are th ree oth er User Types avail
abl
e for sel
ection:
§ D ualCustody: Th is requires a secon d val
id user code or card
to be entered or badged to perform any A l
arm or A ccess
controlfunctions.
§ Guard: Th is user’
s code or card can onl
y perform functions
w h en used in conjunction w ith a Visitor code or card.
§ Visitor: R equires a code or card from a User w h o h as a
Guard card before any functions can be al
l
ow ed.
• PIN/Card No.: Th is PIN code or Card num ber is for th e User to
access functions directl
y on th e Ch al
l
enger k eypad. For exam pl
e, to
A rm or D isarm , A ccess D oors etc.Pl
ease note, h ow ever:
§ Users 1 to 1000 can h ave aPIN code and/or card.
22
G E T T I N G
S T A R T E D
§ Users 1001 to 11,466 can onl
y h ave a card. Th e PIN num ber is
created by TITAN and is onl
y val
id w h en used w ith th e Card
and PIN function on an Intel
l
igentA ccess Control
l
er.
§ If th e Intel
l
igent User Modul
e (IUM) is instal
l
ed, al
lUsers w il
l
h ave aPIN code.
• Start D ate & Tim e / End D ate & Tim e: Th ese options are used to
set tim e l
im its on th e User’
s card. You can set a tim e and date so th at
th e card or PIN code is onl
y val
id w ith in th e period of tim e you
program .For cards to be val
id, th e Start D ate m ust be in th e past and
th e End D ate m ustbe in th e future.O th erw ise th e card w il
lnotw ork
and TITAN w il
ltreat it as a void card. O nce th e End D ate h as been
reach ed, TITAN w il
ldow nl
oad th is inform ation and th en void th e
User from th e system .
• Card O nl
y: Ch eck th is box if you w ish for th e User to be unab l
e to
use th e PIN code. Th is al
l
ow s th e PIN code fiel
d to be used to
program cards on form ats not norm al
l
y com patibl
e w ith th e
Ch al
l
enger or w h en a specialreader is used.
• Long Access: Th e User w il
lbe al
l
ow ed extended door access tim e.
For exam pl
e, use th is to al
l
ow a l
onger door opening tim e for disab l
ed
peopl
e.
• Trace: A l
lA l
arm s and A ccess functions perform ed by th e User w ith
th is card w il
lcause a Trace m essage to be sent to TITAN. Th is w ay,
th e User’
s m ovem ents can be traced easil
y and reported on.
• Privil
eged: Th e User’
s PIN code or access card w il
loverride any
“
A nti-Passback ”restrictions set in Ch al
l
enger –h ence giving greater
access. Th is is usual
l
y onl
y used for Managers or site Supervisors.
• D efined Fiel
ds: Th is button gives you extra fl
exibil
ity w h en
program m ing Ch al
l
enger User detail
s.It al
l
ow s extra fiel
ds to be added
to a User. For exam pl
e: a second tel
eph one num ber, car registration
num ber or em pl
oyee num ber. Th e l
abel
s for th ese fiel
ds are entered in
th e User D efined Titl
es screen in th e Adm in m enu.
• H istory: Th is button sh ow s th e EventLog H istory of th at User.(See
H istory, page 17)
23
G E T T I N G
S T A R T E D
• User Journal
: Th e User Journall
ists al
lch anges m ade to a User’
s
detail
s.Pl
ease note th at th ese detail
s can never be del
eted –even if th e
User is del
eted.If a User’
s num ber is del
eted and l
ater created again, al
l
User Journaldetail
s w il
lbe k ept.
ü Cl
ick on th e Al
arm Groups tab at
th e top of th e User D etail
s screen.
Th e Al
arm Group determ ines
w h ich Ch al
l
enger A reas and m enu
functions th e User can control
.For
exam pl
e, a m anager coul
d h ave
areas consisting of an O ffice,
W ork sh op, Factory and so on. To
sel
ect an A l
arm group for th is new
User, press th e righ t m ouse button
and ch oose Add-Edit and a l
ist of
avail
ab l
e Al
arm Groups w il
lbe displ
ayed. Ch oose th e A l
arm Group by
doubl
e cl
ick ing on it.Itw il
lth en appear in th e Al
arm Group screen.
ü Now , cl
ick on th e D oor Groups
tab . Th e D oor Group determ ines
w h ich D oors and during w h at
tim es th e User can h ave access. To
sel
ect a D oor group, press th e righ t
m ouse button and ch oose AddEdit and a l
ist of avail
abl
e D oor
Groups w il
lbe displ
ayed. Ch oose
th e D oor Group by doubl
e
cl
ick ing on it.Itw il
lth en appear in
th e D oor Groups screen.
ü Now , ch oose th e Fl
oor Groups
tab . Th e Fl
oor Groups (or Lifts)
determ ines w h ich Fl
oors and
during w h at tim es th e User can
h ave access to th ese Fl
oors. To
sel
ect a Fl
oor group, press th e righ t
m ouse button and ch oose AddEdit for a l
ist of avail
abl
e Fl
oor
Groups. Ch oose th e Fl
oor Group
by doub l
e cl
ick ing on it. It w il
l
th en appear in th e Fl
oor Groups screen.
24
G E T T I N G
S T A R T E D
ü W h en you h ave finish ed m ak ing ch anges and updating your new User profil
e.
Cl
ick on th e Save button
to save th e new User.W h en you press Save th e
ch anges are autom atical
l
y sent to your Ch al
l
enger system and th e User now
exists.
Be aw are th at you cannot create a User unl
ess your security access al
l
ow s you to, an d you
cannotprogram a PIN or User num ber th atal
read y exists.
25
G E T T I N G
S T A R T E D
Delete Users/Cards
A s Users can be created over tim e, th ey can al
so be del
eted and rem oved from th e
TITAN and Ch al
l
enger system sim pl
y and easil
y.
ü Cl
ick on th e Users m enu and th en sel
ect Users again. Th e User D etail
s
screen w il
lth en appear.
ü Cl
ick on th e Search button
Users in th e system .
. Th is w il
ldispl
ay a l
ist of al
lth e existing
ü Sel
ect th e User num ber you w ish to del
ete and cl
ick O K, or doubl
e-cl
ick on
th e User.
ü Th e User detail
s of th e User you h ave sel
ected w il
lnow appear in th e User
D etail
s screen.
ü If you are sure th is is th e User you w ish to del
ete, cl
ick on th e D el
ete button
. Th e User w il
lth en be del
eted.
If your TITAN system is connected l
ive to th e Ch al
l
enger (i.e.: you are onl
ine), th en
th e User w il
lbe del
eted im m ediatel
y. If you are not connected l
ive (i.e.: you are
offl
ine) th en th e detail
s w il
lonl
y be del
eted in th e database and th e del
ete com m and
w il
lbe added to th e Com m and Queue to be com pl
eted w h en th e Ch al
l
enger is next
connected.
Pl
ease Note: If you are del
eting a l
ost card, th e card num ber is th e User num ber.
Be aw are th at you cannot del
ete a User unl
ess your security access al
l
ow s you to, an d you
cannotdel
ete a m aster code.
26
G E T T I N G
S T A R T E D
Printing Reports
Many R eports can be generated th rough your TITAN system . Th ese R eports can
range from generalday-to-day User R eports to m ore com pl
ex Ch al
l
enger-rel
ated
Al
arm and A ccess R eports.
Th e m ost frequentl
y used R eports are discussed h ere.
For com pl
ete detail
s of al
lth e features in th is m enu, see Ch apter 3: W h at’
s on th e Menu.
Cl
ick on th e Users option under th e R eports m enu in your TITAN w ork area. Th e
sub -m enu contains five ch oices for reports:
• Users
• User Sum m ary
• D oor Groups
• Fl
oor Groups
• H ol
idays
Th ese five R eports are th e m ost com m on R eports generated by TITAN and are th e
ones you m ay use frequentl
y.
Users Report
Th e User R eport option al
l
ow s you to generate a R eport on al
lth e Users l
isted in
your TITAN system . Th is R eport is a detail
ed R eport th at l
ists al
lUser detail
s,
incl
uding: User Num ber, Nam e, D e partm ent,
User Type and status. O ne User is generated
per page of R eport, and th e R eport can be sent
to eith er your screen or printer.
You h ave th e ch oice of printing al
lUsers for a
com pl
ete R eport, or a range of Users for a
sm al
l
er R eport. You can al
so l
ist th em
al
ph abetical
l
y, if preferred.
27
G E T T I N G
S T A R T E D
User Summary Report
Th e User Sum m ary R eport option al
l
ow s
you to generate a sum m ary R eport on al
lth e
Users in your TITAN system . Th is R eport
differs from th e Users R eport above as th is
R eport l
ists one User per l
ine, instead of one
User per page. Th is al
l
ow s m ore Users to be
view ed at one tim e. Th e R eport can be
generated to screen or printer.
You h ave th e ch oice of printing al
lUsers for a com pl
ete R eport, or a range of Users
for a sm al
l
er R eport.You can al
so l
istth em al
ph abetical
l
y, if preferred.
Door Groups Report
Th e D oor Groups R eport option al
l
ow s you
to generate a R eport on al
lth e D oor Groups
in your system . Th is R eport w il
ll
ist al
lD oor
Groups and th eir Tim e Z ones for easy
reference. O ne D oor Group is l
isted per l
ine
and th e R eport can be generated to screen or
printer.
You h ave th e ch oice of printing al
lD oor
Groups for a com pl
ete R eport, or a range of D oor Groups for a sm al
l
er R eport. You
can al
so ch oose D oor Groups connected to specific Ch al
l
engers if m ore th an one
Ch al
l
enger panelexists in your system .
Floor Groups Report
Th e Fl
oor Groups R eport option al
l
ow s you to generate a R eport on al
lth e Fl
oor
Groups in your TITAN system . Th is R eport w il
ll
ist al
lFl
oor Groups and th eir
Tim e Z ones for easy reference. O ne Fl
oor
Group is l
isted per l
ine and th e R eport can be
generated to screen or printer.
You h ave th e ch oice of printing al
lFl
oor
Groups for a com pl
ete R eport, or a range of
Fl
oor Groups for a sm al
l
er R eport. You can
al
so ch oose Fl
oor Groups connected to
specific Ch al
l
engers if m ore th an one
Ch al
l
enger panelexists in your system .
28
G E T T I N G
S T A R T E D
Holidays Report
Th e H ol
idays R eport option al
l
ow s you to generate a R eport on al
lth e H ol
idays
program m ed into your security system . Th is R eport w il
ll
ist al
lH ol
idays and th eir
dates, al
ong w ith th e TITAN assigned
H ol
iday num ber. Th is R eport can be
generated to screen or printer.
You h ave th e ch oice of printing al
lH ol
idays
for a com pl
ete R eport, or a range of H ol
idays
for a sm al
l
er R eport. You can al
so ch oose
H ol
idays connected to specific Ch al
l
engers if
m ore th an one Ch al
l
enger panelexists in
your system .
Be aw are th atyou cannotprintR eports unl
ess your security access al
l
ow s you to.
29
G E T T I N G
S T A R T E D
Backing Up History
It is recom m ended th at th e TITAN H istory is back ed up frequentl
y. O f course,
depending h ow m any Events are recorded per w eek , th is frequency coul
d range from
w eek l
y to m onth l
y or l
onger.
Back ing up data is quite sim pl
e.Fol
l
ow th ese steps:
ü Cl
ick on th e Back up Event
Log in th e Adm in m enu.
ü Th e Back up Log screen w il
l
appear.
ü Sel
ect th e dates and tim es
from w h ich you w ant to
b ack up. Cl
ick ing on th e drop
dow n arrow in th e From
D ate and End D ate fiel
ds
w il
l present you w ith a
cal
endar to m ak e ch oosing
dates easier.
ü Ch oose your Back up Form at;
eith er a D atab ase (*.db) fil
e or a Text(*.txt) fil
e.
ü Ch oose your Back up O ptions: W h eth er to del
ete th e events from your
System after back up;and w h eth er to com press th e size of th e fil
e into a PKZ ip form at.
ü Th en, sim pl
y provide a nam e for th e back up fil
e and sel
ect th e drive or
storage device w h ere th e fil
e w il
lbe w ritten.
ü Final
l
y, cl
ick on th e Back up button to begin back up of your H istory.
Al
so note th at by cl
ick ing on th e R em ove button, you are abl
e to sel
ect back up fil
es
to be del
eted.
Be aw are th atyou cannotback up d ata unl
ess your security access al
l
ow s you to.
30
G E T T I N G
S T A R T E D
Logging Off
O nce you h ave finish ed your session w ith TITAN, th ere are tw o w ays to l
og off
from th e System .In th e Fil
e m enu:
• Cl
ick on Log O ff. Th is w il
ll
og you out of
your TITAN session, but w il
lk eep TITAN
attach ed to your Ch al
l
enger System . Th e Log
In screen w il
l appear, al
l
ow ing anoth er
O perator to l
og in at any tim e.
• Cl
ick on Exit. Th is w il
lcl
ose TITAN dow n
com pl
etel
y and w il
lsever its connection to
your Ch al
l
enger System . Th is w il
ltak e you
b ack to your desk top. To restart TITAN, you
w il
lneed to cl
ick on th e TITAN icon.
It is recom m ended th at you onl
y ever Log O ff from TITA N and never Exit th e
program .
31
G E T T I N G
S T A R T E D
Summary
W e h ave tak en you th rough th e day-to-day aspects of th e TITAN Work area to give
you a sol
id grounding on th e basics. You can now confidentl
y use your TITAN
softw are for th e basic duties and upk eep of your Ch al
l
enger security System .
W e h ave discussed l
ogging in to TITAN, opening your System , th e Controlm enu,
Al
arm s, H istory, A d d ing and D e l
eting Users/Cards, Printing R eports and back ing up
data.
Th e next Ch apter, W h at’
s O n Th e Menu w il
lexpl
ain th e m enu functions to give
you a generalidea of th e m ore pow erfulaspects of TITAN.Pl
ease feelfree to use th is
ch apter as a reference as you w ork w ith TITAN.Keep th is m anualby your term inal
and use itw h enever you feelth e need to ch eck on som eth ing.
W ith TITAN’
s easy-to-use W indow s environm ent, you’
l
lsoon find th at you are a
TITAN expert and k now al
lits w ide-ranging abil
ities and functions.
32
W H A T ’S
O N
T H E
3
M E N U
Chapter
What’s on the Menu
Th e features of each ofth e TITA N m enus expl
ained.
T
ITAN h as th e abil
ity to expand w ith your security System .W h eth er you are
a sm al
loffice or a m ul
ti-site com pl
ex, TITAN is abl
e to be adapted to your
needs. Th e “
A d d A s You Go”sim pl
icity of TITAN m ak es it idealfor your
site. In th e previous ch apter w e w al
k ed you th rough m ost of th e basic
features you w il
luse al
lth e tim e.In th is ch apter w e w il
lexpl
ain al
lth e Menu options
to provide you w ith a w ider understanding of justh ow pow erfulTITAN is.
Th e m enu options are l
isted bel
ow w ith an expl
anation of each .
The File Menu
Th e Fil
e Menu contains System functions rel
ating to
TITAN and Ch al
l
enger.
Open/System
Th is records detail
s of your TITAN System , and al
l
ow s
th e System to be activated (onl
ine) to com m unicate
w ith your Ch al
l
enger(s).
W h en creating a new System , you w il
lbe given th e
option of cl
oning th e new System from an existing
System . Th e System being copied from m ay be a
D e faul
t System (see bel
ow ) or any one of th e existing System s.Press New to create a
new System th at is notbased on an existing System .
Note: To m ak e ch anges to any option in a System , you m ust first deactivate th at
System . Th en, m ak e your ch anges, press Save and reactivate th e System .
33
W H A T ’S
O N
T H E
M E N U
• Pol
lR ate:
D e term ines th e rate at w h ich TITAN pol
l
s your Ch al
l
enger(s).
Suggested rates are:
1 - 2 Ch al
l
engers
200 m il
l
iseconds
3 - 5 Ch al
l
engers
400 m il
l
iseconds
6 or m ore Ch al
l
engers 700 m il
l
iseconds
• Pol
lTim eout: Th e tim e th at TITAN w il
lw ait for a response from your
Ch al
l
enger before retrying a pol
lor
com m and. Th e defaul
tis 30 seconds.
• Ignore event inform ation from
Ch al
l
enger: TITAN w il
lignore any
events reported by Ch al
l
enger to
speed up th e upl
oad/dow nl
oad
processes.
• Active System : D e term ines w h eth er
a System is active or inactive. W h en
active, TITAN w il
l attem pt to
connect to Ch al
l
enger(s). Note:
O nl
y one System can be active at
any tim e. So if System 1 is active, it m ust be m ade inactive before any oth er
System can be m ade active.
• D efaul
t System : Sel
ecting th is option w il
lm ak e th is System a defaul
t System
for th e purposes of creating a new System . A de faul
t System can be used as a
tem pl
ate w h en creating a new System , and al
lCh al
l
enger and System data w il
l
be copied to create th e new System .
D ialO ptions:
• R edialTim eout Betw een Cal
l
s: Th e tim e in seconds th at TITAN w il
lw ait
for a connection before redial
ing, w h en connecting in "Via Modem " m ode.
Th is al
l
ow s connection using th e "Num ber of Cal
l
s" option, w h ere th e
Ch al
l
enger w il
lonl
y answ er an incom ing cal
lafter a preset num ber of
previous cal
l
s.
• Num ber of R ings: Th is record h ol
ds th e num ber of rings th at are required
before a cal
lis detected by th e Ch al
l
enger.Th e norm altel
eph one "R ing Tone"
w h ich consists of a doubl
e tone (brrr-brrr) is counted as 2 rings. Th is option is
34
W H A T ’S
O N
T H E
M E N U
used w h en accessing th e Ch al
l
enger Panelvia dial
-up m odem . Th is option
m ust m atch th e setting in th e Ch al
l
enger panelCom m unications O ptions
(Instal
l
er m enu 9 ).
• Num ber of Cal
l
s: Th e num ber of cal
l
s th at are required before th e
Ch al
l
enger answ ers or initiates a cal
lback . Th is is used w h en accessing th e
Ch al
l
enger Panelvia dial
-up m odem . Th is option m ust m atch th e setting in
th e Ch al
l
enger panelCom m unications O ptions (Instal
l
er m enu 9 ).
• Answ ering Mach ine D efeat: Th is option is used w h en dial
ing in to a
Ch al
l
enger Panelth at sh ares a l
ine w ith an answ ering m ach ine. If sel
ected,
after th e required "Num ber of Cal
l
s" and "Num ber of R ings" h as been m et,
th e Ch al
l
enger Panelw il
lansw er instantl
y on th e next cal
l
. Th is option m ust
m atch th e setting in th e Ch al
l
enger panelCom m unications O ptions (Instal
l
er
m enu 9 ).
• Modem Status: Sh ow s th e current status of th e m odem , w h en connecting to
a rem ote Ch al
l
enger via m odem .
System Maintenance
Th is Screen is used for various TITAN System functions:
• Export: Th is feature al
l
ow s
you to save data for a
Ch al
l
enger or a w h ol
e System
to any directory or fil
e path of
your ch oice. Th is al
l
ow s you
to m ove your data betw een
different l
ocations. Th e data
w il
lbe stored as a com pressed
Z ip fil
e to conserve disk space.
If th e data is being stored on
fl
oppy disk and fil
l
s th e disk ,
TITAN w il
l th en ask for
anoth er disk . A l
l you are
required to enter for th e Exportprocess is th e directory th at you w ish th e new
fil
es to be saved in as w el
las th e System num ber. If onl
y exporting a singl
e
Ch al
l
enger, th e Ch al
l
enger num ber is al
so entered h ere. Entering a fil
e nam e
and cl
ick ing O K w il
lstartth e exportprocess.
• Im port: Th is feature al
l
ow s you to l
oad data for a Ch al
l
enger or a w h ol
e
System from any directory or fil
e path of your ch oice. Th is al
l
ow s you to
35
W H A T ’S
O N
T H E
M E N U
m ove your data betw een different l
ocations. A l
lyou are required to enter for
th e Im port process is th e directory th at you w ish th e new System to com e
from and new System num ber to be created. If onl
y im porting a singl
e
Ch al
l
enger, th e Ch al
l
enger num ber is al
so entered h ere. TITAN w il
lal
so
displ
ay th e source System num ber (from th e originalTITAN datab ase).
Cl
ick ing O K w il
lstartth e im portprocess.
• Copy: Th is option al
l
ow s a singl
e Ch al
l
enger or an entire System to be copied
to create a new , identicalSystem . Copying a Ch al
l
enger w il
lcopy onl
y th e
Ch al
l
enger and User m enu data for th e ch osen Ch al
l
enger. Copying an entire
System incl
udes al
lth e fol
l
ow ing options: A l
lCh al
l
enger and User m enu
detail
s, System Pol
lR ate and Tim eoutsettings, Ch al
l
enger, Ports, Map detail
s.
Itdoes not copy th e Com m and Queue or th e H istory to th e new System .
• D el
ete: Th is option w il
ldel
ete eith er a singl
e Ch al
l
enger or an entire System .
Entering a System num ber and Ch al
l
enger num ber w il
ldel
ete al
ldetail
s for
th at Ch al
l
enger onl
y. Leaving th e Ch al
l
enger num ber bl
ank w il
ldel
ete th e
sel
ected System com pl
etel
y. Note: Use th is option w ith caution. W h en a
Ch al
l
enger or System is del
eted, itis notpossibl
e to retrieve th e del
eted data.
Upload all from Challenger(s)
Th is option is used for upl
oading al
ldata from al
lth e
Ch al
l
engers in a System into th e TITAN database. Th e
entire datab ase m ay be upl
oaded, or just th e Users or
Instal
l
er options. Note: A l
lCh al
l
engers in a System sh oul
d
be onl
ine during th e upl
oad process.
Download all from Challenger(s)
Th is option is used for dow nl
oading al
ldata from TITAN
to al
lth e Ch al
l
engers in a System . Th e entire database m ay
be dow nl
oaded, or justth e Users or Instal
l
er options.
36
W H A T ’S
O N
T H E
M E N U
Print All Reports
Th is option w il
ll
ist al
lCh al
l
enger options for printing.From th e l
ist, any or al
l
options m ay be printed.
Challenger State
Th is screen l
ists al
lCh al
l
engers in th e currentSystem , and sh ow s th e fol
l
ow ing
inform ation:
• Th e Portth e Ch al
l
enger is connected to
• Ch al
l
enger Num ber
• Ch al
l
enger Status (O nl
ine/O ffl
ine)
• W h eth er th e Ch al
l
enger h as been sel
ected to be
A ctive or Inactive
• Meth od of Connection (D irect/Connect/Mul
ti
R ing/Cal
l
b ack /None)
User Preferences
Th is option al
l
ow s th e O perator to setvarious TITAN options.
O n Al
arm
Th is section contains preferences rel
ated to w h at h appens w h en TITAN detects th at
an A l
arm h as occurred.
• Autom atical
l
y D ispl
ay Al
arm
R esponse D ial
og: W h en an A l
arm
occurs, TITAN w il
lautom atical
l
y pop
up th e A l
arm R esponse dial
og w indow .
• Autom atical
l
y R estore Appl
ication: If
th e appl
ication is m inim ized w h en an
Al
arm occurs, th en th e appl
ication w il
l
autom atical
l
y be restored to th e screen.
37
W H A T ’S
O N
T H E
M E N U
• Sh ow M ap: W h en an A l
arm occurs, sh ow th e m ap if one exists.
• Beep: W h en an A l
arm occurs, beep five tim es. Th is beep is th e defaul
tSystem
beep.
• Beep Continuous: W h en an A l
arm occurs, beep untilal
lA l
arm s are
ack now l
edged. Th is beep is th e defaul
tSystem beep.
• Send Al
arm Ack to Ch al
l
enger: W h en you ack now l
edge an A l
arm , an
A ck now l
edge m essage w il
lal
so be sentto th e Ch al
l
enger to resetth e Input.If
th is option is notsel
ected, th e A l
arm w il
lonl
y be ack now l
edged in TITAN.
Th is m eans th atth e Inputw il
lh ave to be resetby a User on a Ch al
l
enger
A rm ing Station. Th is option sh oul
d norm al
l
y be sel
ected.
At Startup
Th is section contains preferences rel
ated to w h at h appens w h en TITAN is first
opened or started up.
• View al
lW indow s: Sel
ecting th is
w il
lautom atical
l
y perform th e
'View A l
l
' function on th e popup
m enu. Th is w il
ldispl
ay th e
fol
l
ow ing w indow s: A l
arm s,
A ctive Ch al
l
engers, Events, and
Com m and Queue.
• Sh ow D efaul
tMap: D ispl
ays th e
Maps w indow at startup.If th ere
is m ore th an one m ap, th e m ap
displ
ayed w il
lbe th e m ap sel
ected as th e D e faul
tMap in Add/EditMaps.
• Size Map to W indow : Mak es th e Map w indow tak e up al
m ostth e entire area
of th e TITAN m ain w indow .
• StartPol
l
ing th en Logout: W h en started, TITAN w il
lstartpol
l
ing
Ch al
l
engers in th e currentSystem before displ
aying th e l
og in screen.
• D efaul
t System : Sets th e System to be used w h en TITAN starts up.
Norm al
l
y, th is sh oul
d notneed to be set. Th e defaul
tstartup System is al
w ays
setto th e l
ast active System .
38
W H A T ’S
O N
T H E
M E N U
Miscel
l
aneous
• PrintPreview R eports: A l
l
ow s a preview screen to be displ
ayed w h en
printing R eports.If th is option is notsel
ected, al
lR eports w il
lbe im m ediatel
y
printed w ith outdispl
aying th e
preview screen.
• D isk Free (%): A l
l
ow s th e
O perator to specify th e
percentage of th e com puter's
h ard drive to l
eave free.For
exam pl
e, if 10% is specified,
w h en th e h ard drive is 9 0% ful
l
,
TITAN w il
lbegin del
eting th e
ol
destEvent from H istory each
tim e a new Eventis added. Th is
w il
lensure th e drive does not fil
l
com pl
etel
y. TITAN w il
lgenerate an A l
arm w h en itis aboutto begin del
eting
Events. To recover som e free space on th e h ard drive, del
ete Events from
H istory, or b ack up th e Events as a text fil
e.
Log Off
Logs off th e current TITAN operator and displ
ays th e Log In screen.
Exit
Exits th e program .
39
W H A T ’S
O N
T H E
M E N U
The Alarm Screen Menu
Th e A l
arm Screen contains a l
ist of al
lth e A l
arm s th at w ere received by TITAN
according to th e definitions found under Adm in-Set Al
arm s. From th is l
ist you can
ack now l
edge any A l
arm by doubl
e-cl
ick ing it.
If you do th is you w il
lsee anoth er screen containing detail
s of th e A l
arm as w el
las
th e tim e and date th at th e Event occurred. Cl
ick ing O K w il
lsim pl
y send an
ack now l
edge m essage to H istory. In th e case of an Input in A l
arm , a reset com m and
w il
lbe sent to th e Ch al
l
enger, if th is option is sel
ected. See Ch apter 2, Getting
Started: Al
arm s for m ore inform ation. If you enter text in th e R esponse w indow ,
th is textw il
lbe added to th e A l
arm and w il
lbe stored in H istory for future reference.
A fter you h ave h it O K , th e dial
og w il
lcl
ose and th e Event w il
lbe rem oved from th e
l
ist and stored in H istory.
Th e Map button w il
ldispl
ay th e m ap rel
evantto th e A l
arm , if appl
icabl
e.
40
W H A T ’S
O N
T H E
M E N U
The History Menu
Th e H istory Menu contains al
lack now l
edge d Al
arm s and System Events th at are
generated th rough TITAN. It is from th is m enu th at Events and A l
arm s can be
track ed and al
so printed as R eports.
Live Event Log
Th e Live Event Log k eeps a real
-tim e record of various TITAN Events. Th ese
Events incl
ude:
• Events reported by th e Ch al
l
enger(s) in your security system .
• Al
arm s th at h ave been activated and ack now l
edged.
• Ch al
l
enger program m ing ch anges perform ed by your TITAN softw are.
Reports
Th e R eports function in th e H istory Menu al
l
ow s you to restrict w h at you view in
H istory to certain Eventtypes, particul
ar dates or both .
See Ch apter 2, Getting Started: H istory for m ore inform ation.
41
W H A T ’S
O N
T H E
M E N U
The Control Menu
Th e Control Menu al
l
ow s you to control various
functions of th e Ch al
l
enger. Th ere are severalbuttons
com m on to m ost Controlscreens:
Al
l
: A d d s al
lavail
abl
e item s to th e l
ist of item s to be
control
l
ed.
Add: A d d s a range of item s to th e l
ist, e.g. A reas 1 to 16
on Ch al
l
enger 1.
R em ove Al
l
: Cl
ears th e l
istof item s.
Th e options avail
ab l
e in th is m enu are:
• Area: From th e Com m and screen,
sel
ect A reas to be control
l
ed by
doubl
e-cl
ick ing on th em . Th en
sel
ect a function (Arm or D isarm )
and th e com m ands w il
lbe sent to
th e Ch al
l
enger(s). Th e Status
R esul
ts screen sh ow s th e current
status of th e sel
ecte d Areas. Sel
ect
th e A reas in th e Com m and screen,
cl
ick on Status and th e Status w il
lbe displ
ayed. A reas can th en be control
l
ed
from th is screen by sel
ecting, righ t-cl
ick ing th e m ouse and ch oosing a
com m and.
• D GP: From th e Com m and screen, sel
ect D GPs to be control
l
ed by doub l
ecl
ick ing on th em . Th en sel
ect a function (Isol
ate, D eisol
ate, Battery Test)
and th e com m ands w il
lbe sent to
th e Ch al
l
enger(s). Th e Status
R esul
ts screen sh ow s th e current
status of th e sel
ecte d D GPs. Sel
ect
th e D GPs in th e Com m and screen,
cl
ick Status and th e Status w il
lbe
displ
ayed. D GPs can th en be
control
l
ed from th is screen by
sel
ecting, righ t-cl
ick ing th e m ouse
and ch oosing a com m and.
42
W H A T ’S
O N
T H E
M E N U
• D oor: From th e Com m and screen, sel
ect D oors to be control
l
ed by doub l
ecl
ick ing on th em . Val
id D oor num bers are betw een 17 and 64. Th en sel
ect a
function (O pen, Tim e O pen, Lock , Unl
ock , Enab l
e, D isab l
e) and th e
com m ands w il
l be sent to th e
Ch al
l
enger(s). Th e Tim e O pen
com m and w il
lopen a D oor for th e
specified period of tim e. Val
id
tim es are 1 to 255 seconds. Th e
Status R esul
ts screen sh ow s th e
current status of th e sel
ected
D oors. Sel
ect th e D oors in th e
Com m and screen, cl
ick Status and
th e Status w il
lbe displ
ayed.D oors can th en be control
l
ed from th is screen by
sel
ecting, righ t-cl
ick ing th e m ouse and ch oosing a com m and. Note: To open
D oors 1 to 16, use th e D oor O pen com m and in th e Control
-Arm ing
Station screen.
• R el
ay: From th e Com m and screen, sel
ect R el
ays to be control
l
ed by doub l
ecl
ick ing on th em . Th en sel
ect a function (Set or R eset) and th e com m ands
w il
lbe sent to th e Ch al
l
enger(s).
Th e Status R esul
ts screen sh ow s
th e current Status of th e sel
ected
R el
ays. Sel
ect th e R el
ays in th e
Com m and screen, cl
ick Status and
th e Status w il
lbe displ
ayed.R el
ays
can th en be control
l
ed from th is
screen by sel
ecting, righ t-cl
ick ing
th e m ouse and ch oosing a
com m and.
• Tim e & D ate: Th e Ch al
l
enger
D ate and Tim e can be set or
recal
l
ed h ere by sel
ecting (doubl
ecl
ick ing) one or m ore Ch al
l
engers.
Sel
ect eith er th e Com puter System
tim e or enter a User D e fined tim e
and press Set. To recal
lth e tim e
from a Ch al
l
enger, sel
ect a
Ch al
l
enger and press R ecal
l
.
43
W H A T ’S
O N
T H E
M E N U
• Lift: To controla Lift from th e
Com m and
screen,
sel
ect a
Ch al
l
enger num ber and Lift
num ber. A l
ist of val
id Fl
oor
num bers for th at Lift w il
l be
displ
ayed. Sel
ect a Fl
oor or Fl
oors
from th e l
ist by doubl
e-cl
ick ing on
th e Fl
oor, th en pressing Access or
Secure, and th e com m ands w il
lbe
sent to th e Lift Control
l
er. Th e
Status R esul
ts screen sh ow s th e
current status of th e sel
ected
Fl
oors. Sel
ect Fl
oors in th e Com m and screen and cl
ick Status. Th e status of
al
lsel
ected Fl
oors w il
lbe displ
ayed. From th is screen, Fl
oors can be accessed
or secured by sel
ecting a Fl
oor, righ t-cl
ick ing on it and ch oosing a com m and.
• Input: From th e Com m and screen, sel
ect Inputs to be control
l
ed by doub l
ecl
ick ing on th em . Th en sel
ect a function (Isol
ate, D eisol
ate, R eset, R eset
Ack ) and th e com m ands w il
lbe
sent to th e Ch al
l
enger(s). Th e
Status R esul
ts screen sh ow s th e
currentstatus of th e sel
ected Inputs.
Sel
ect th e Inputs in th e Com m and
screen, cl
ick Status and th e status
w il
lbe displ
ayed. Inputs can th en
be control
l
ed from th is screen by
sel
ecting, righ t-cl
ick ing th e m ouse
and ch oosing a com m and.
• Arm ing Station: From th e Com m and screen, sel
ect A rm ing Stations to be
control
l
ed by doubl
e-cl
ick ing on th em . Th en sel
ect a function (Isol
ate,
D eisol
ate, D oor O pen) and th e com m ands w il
lbe sent to th e Ch al
l
enger(s).
Th e Status R esul
ts screen sh ow s
th e current Status of th e sel
ected
A rm ing Stations. Sel
ect A rm ing
Stations in th e Com m and screen,
cl
ick Status and th e status w il
lbe
displ
ayed. A rm ing Stations can
th en be control
l
ed from th is screen
by sel
ecting, righ t-cl
ick ing th e
m ouse and ch oosing a com m and.
44
W H A T ’S
O N
T H E
M E N U
• Ch al
l
enger: From th e Com m and
screen, sel
ect Ch al
l
engers to be
control
l
ed by doubl
e-cl
ick ing on
th em . Th en sel
ect a function
(Isol
ate, D eisol
ate, Battery Test)
and th e com m ands w il
lbe sent to
th e Ch al
l
enger(s). Th e Status
R esul
ts screen sh ow s th e current
Status of th e sel
ected Ch al
l
engers.
Sel
ect th e Ch al
l
engers in th e Com m and screen, cl
ick Status and th e Status
w il
lbe displ
ayed. Ch al
l
engers can th en be control
l
ed from th is screen by
sel
ecting, righ t-cl
ick ing th e m ouse and ch oosing a com m and.
• Security Passw ord: To ch ange
th e Security Passw ord for a
Ch al
l
enger, sel
ect a Ch al
l
enger by
doubl
e-cl
ick ing on it and enter
th e new Security Passw ord. Th e
passw ord sh oul
d be ch anged from
th e defaul
t to ensure no
unauth orized access to your System .
• Add Manual Incident: Th is al
l
ow s th e
O perator to add an Event to H istory. Type in a
description of th e Event and press O K to add th e
Event.
• Ch al
l
enger Version Num ber:
Al
l
ow s th e user to recal
l th e
firm w are version from one or
m ore Ch al
l
engers in a System .
D oub l
e-cl
ick on a Ch al
l
enger, or
cl
ick Al
lto sel
ect al
lCh al
l
engers,
th en press R ecal
lto displ
ay th e
firm w are version of th e sel
ected
Ch al
l
engers.
45
W H A T ’S
O N
T H E
M E N U
The Users Menu
Th e Users Menu contains detail
s of th e Ch al
l
enger Users,
Ch al
l
enger Fl
oor and D oor Groups as w el
las program m ed
H ol
idays.
Users
Th e Users option is discussed in detailin Ch apter 2, Getting Started: Add
Users/Cards.
Door Groups
Th e D oor Groups m enu al
l
ow s for you to access a l
ist of th e D oors th at you h ave
program m ed for th e Group and al
l
ow s you to sel
ect from th is l
ist to edit or del
ete
D oors.
R igh t cl
ick on a D oor to assign a Tim e Z one to
it. W h en you h ave finish ed adding D oors, it is
m ost im portant to rem em ber to Save th e
record. Even th ough you h ave been assigning
Tim e Z ones to th e D oors, noth ing w il
lbe saved
untilyou cl
ick on th e Save button.
Note: Th e D oor Group screen w il
lonl
y l
ist
avail
ab l
e D oors. For exam pl
e: A rm ing Stations
th at are pol
l
ed and D oors th at h ave been
created.
• Save Button
: If you are connected l
ive to th e Ch al
l
enger (th at is, you are
onl
ine) once th is button is pressed, th en th e D oor Group is dow nl
oaded
autom atical
l
y. If you are not connected l
ive, th en th e D ow nl
oad com m and
w il
lbe stored in th e Com m and Queue to be sent to th e Ch al
l
enger w h en itis
onl
ine.
• D el
ete Button
: If you are connected l
ive to th e Ch al
l
enger (th at is, you
are onl
ine) once th is button is pressed, th en th e D oor Group is del
eted
autom atical
l
y.If you are not connected l
ive, th en th e D e l
ete com m and w il
lbe
stored in th e Com m and Queue to be sentto th e Ch al
l
enger w h en itis onl
ine.
• Search Button
: Al
l
ow s you to search th e l
ist of D oor Groups currentl
y
avail
ab l
e.CTR L-F(Find) h as th e sam e effect.
46
W H A T ’S
O N
T H E
M E N U
• D oor Group Num ber: Th is is th e num ber of th e D oor Group and can range
from 1 to 255.Note th at D oor Groups above 128 are onl
y val
id for Version 9
Ch al
l
engers or l
ater.
• D escription: A de scriptive text fiel
d of no m ore th an 40 ch aracters. Th is is
NO T dow nl
oaded to th e Ch al
l
enger.
• D oor Num ber: A D oor Num ber from 1 to 64 in th e Ch al
l
enger system .A l
l
avail
ab l
e D oors are l
isted. If a D oor is not assigned a tim e zone, th e D oor is
notval
id for th at D oor Group.
• Tim e Z one Num ber: A num ber betw een 1 and 24, or betw een 26 and 41.
Tim e Z ones 26-41 are onl
y avail
abl
e on D oors 1-16. You can righ t-cl
ick on a
D oor to see w h ich tim e zones are avail
abl
e.
Floor Groups
Th e Fl
oor Groups m enu al
l
ow s for you to access a l
ist of th e Fl
oors th at you h ave
program m ed for th e Group and al
l
ow s you to sel
ect from th is l
ist to edit or del
ete
Fl
oors.
R igh t cl
ick on a Fl
oor to assign a Tim e Z one
to it.W h en you h ave finish ed adding Fl
oors,
it is m ost im portant to rem em ber to Save
th e record. Even th ough you h ave been
assigning Tim e Z ones to th e Fl
oors, noth ing
w il
lbe saved untilyou cl
ick on th e Save
button.
Note: Th e Fl
oor Group screen w il
lonl
yl
ist
avail
ab l
e Fl
oors. For exam pl
e: Fl
oors th at
h ave been created in th e Fl
oors option.
• Save Button
: If you are connected l
ive to th e Ch al
l
enger (th at is, you are
onl
ine) once th is button is pressed, th en th e Fl
oor Group is dow nl
oaded
autom atical
l
y. If you are not connected l
ive, th en th e D ow nl
oad com m and
w il
lbe stored in th e Com m and Queue to be sent to th e Ch al
l
enger w h en itis
onl
ine.
• D el
ete Button
: If you are connected l
ive to th e Ch al
l
enger (th at is, you
are onl
ine) once th is button is pressed, th en th e Fl
oor Group is del
eted
autom atical
l
y.If you are not connected l
ive, th en th e D e l
ete com m and w il
lbe
stored in th e Com m and Queue to be sentto th e Ch al
l
enger w h en itis onl
ine.
47
W H A T ’S
O N
T H E
M E N U
• Search Button
: Al
l
ow s you to search th e l
ist of Fl
oor Groups currentl
y
avail
ab l
e. CTR L-F(Find) h as th e sam e effect.
• Fl
oor Group Num ber: Th is is th e num ber of th e Fl
oor Group and can range
from 1 to 255.Note th at Fl
oor Groups above 128 are onl
y val
id for Version 9
Ch al
l
engers or l
ater.
• D escription: A de scriptive text fiel
d of no m ore th an 40 ch aracters. Th is is
NO T dow nl
oaded to th e Ch al
l
enger.
• Fl
oor Num ber: A Fl
oor num ber from 1 to 64 in th e Ch al
l
enger system . A l
l
avail
ab l
e Fl
oors are l
isted. If a Fl
oor is not assigned a Tim e Z one, th e Fl
oor is
notval
id for th at Fl
oor Group.
• Tim e Z one Num ber: A num ber betw een 1 and 24. You can righ t-cl
ick on a
D oor to see w h ich tim e zones are avail
abl
e.
Holidays
Th e H ol
idays m enu al
l
ow s you to enter 24 differentH ol
idays for th e one Ch al
l
enger.
Th e H ol
idays recorded h ere m ay be used in conjunction w ith Tim e Z ones to control
A ccess or A l
arm functions. For exam pl
e: staff w h o are al
l
ow ed access during norm al
w eek days can be denied access on w eek days decl
ared a h ol
iday.
• H ol
iday Num ber: A
num ber representing th e
h ol
iday.R ange is from 1 to
24.
• D escription: Th is fiel
d is
for a text description of th e
h ol
iday (Max 40 ch aracters) w h ich is NO T dow nl
oaded to th e Ch al
l
enger
panel
.
• H ol
iday D ate (dd/m m /yyyy):
D ay:
R ange 1 to 31
Month :
R ange 1 to 12
Year:
R ange 19 9 1 to 209 0
48
W H A T ’S
O N
T H E
M E N U
The Admin Menu
Th e Adm in Menu contains m any Ch al
l
enger and TITAN
adm inistration options th at can be ch anged and
program m ed depending on your needs.
Challenger
Th e Ch al
l
enger option sets up th e options required for
TITAN to com m unicate w ith a Ch al
l
enger. Th is screen
can onl
y be edited w h il
e th e System is inactive. It contains
th e fol
l
ow ing options:
• Ch al
l
enger No.: Th is is th e num ber of th e
Ch al
l
enger in th e current TITAN System . Val
id
Ch al
l
enger num bers are in th e range 1 to 1023. Th e Ch al
l
enger num ber in
TITAN sh oul
d be th e sam e num ber as th e actualCh al
l
enger num ber. For
exam pl
e, if you h ave th ree Ch al
l
enger panel
s num bered 6, 7 and 8, th en th e
corresponding Ch al
l
enger num bers in TITAN sh oul
d be 6, 7 and 8 al
so.
• Security Passw ord: Th is is th e 10-digit Security Passw ord used to gain access
to a Ch al
l
enger. It m ust m atch th e Security Passw ord program m ed in th e
Ch al
l
enger in Instal
l
er O ption 29 - Security Passw ord.
• D escription and Location:
Used to describe th e
Ch al
l
enger and its l
ocation
(but NO T dow nl
oaded to
th e Ch al
l
enger panel
).
• PABX num ber: Used
w h en dial
ing in to a rem ote
Ch al
l
enger. Th e num ber
used to ob tain an outside
l
ine via a sw itch board (e.g.
"0"). Th is fiel
d is optional
and m ay be om itted if th e m odem is not connected via a sw itch board.
• Ph one: Th e ph one num ber of th e Ch al
l
enger. Used w h en dial
ing in to a
rem ote Ch al
l
enger.
• R oute: Used w h en com m unicating w ith th e Ch al
l
enger via a TS2000
Netw ork Master R eceiver. Th e R oute num ber m ust be th e H K SLPaddress.
Your instal
l
er and security provider sh oul
d h ave provided you w ith your
49
W H A T ’S
O N
T H E
M E N U
Ch al
l
enger’
s H KSLPaddresses. If th ey h aven’
t, pl
ease contact th em .In sh ort,
th e H K SLP address is m ade up of Ch al
l
enger num bers. H igh w ay (l
ine)
num ber, LinK num ber, Sub Link num ber, D ow n Line num ber, and Panel
num ber. A sim pl
e exam pl
e of th is w oul
d be: if you are using l
ine card 1 on
your TS2000 Netw ork Master R eceiver and it is connected to your
Ch al
l
enger Panel9 , you h ave H igh w ay l
ine num ber 1 (from th e l
ine card) and
Panelnum ber 9 . So, your H KSLPnum ber w oul
d be 19 .Your instal
l
er is ab l
e
to easil
y provide you w ith th ese H KSLP num bers, so contact th em if you
h ave any doubts.
• Port: Th e SerialPort used to com m unicate w ith th e Ch al
l
enger. See Ports
bel
ow .
• Address: Th e Com puter Address enabl
es TITAN to com m unicate w ith th e
Ch al
l
enger. Th is fiel
d is fil
l
ed in autom atical
l
y by TITAN and is al
w ays th e
sam e as th e Ch al
l
enger Num ber. Th e Com puter Address m ust be
program m ed into th e Ch al
l
enger under Instal
l
er O ption 9 -Com m unication
O ptions.
• Mode:
§ None: th e Ch al
l
enger is ignored by TITAN and is notpol
l
ed.
§ D irect: th e Ch al
l
enger is connected directl
y to th e com puter via a
Com puter Interface or tem porary serialconnection.
• IUM Instal
l
ed: Th e IUM box w il
lnotify you if Intel
l
igent User Mem ory is
instal
l
ed.If th e box is tick ed, th en th is Ch al
l
enger is instal
l
ed w ith IUM.If th e
b ox is em pty, th is Ch al
l
enger is not instal
l
ed w ith IUM. For m ore
inform ation on IUM, see Ch apter 4, Mak ing th e (Up)-Grade.
Ports
Th is sets th e options for th e serialportused to com m unicate w ith Ch al
l
enger(s). Th is
screen can onl
y be edited w h il
e th e
system is inactive.
• Port: Th e serial port on th e
com puter w h ich is connected to
th e Ch al
l
enger or m odem . Th is
num ber sh oul
d be th e sam e as
th e Com m s Port num ber. For
exam pl
e, if you are using
Com m s Port3, your Portnum ber sh oul
d be 3 as w el
l
.
50
W H A T ’S
O N
T H E
M E N U
• Baud R ate: Set to 4800, unl
ess dial
ing directl
y to a Ch al
l
enger's on-b oard
m odem .Use 300 in th is case.
• Com m s Mode: Th e m eth od used to connect th e Ch al
l
enger(s) to TITAN.
§ None: th e Ch al
l
enger is ignored by TITAN and is notpol
l
ed.
§ D irect: th e Ch al
l
enger is connected directl
y to th e com puter via a
Com puter Interface or tem porary serialconnection.Up to 2 ports can
be assigned th e D irect m ode.
§ Continuous: th e Ch al
l
enger is connected rem otel
y via a m odem .
O nl
y 1 porton a system can be assigned Continuous m ode.
Pl
e ase note : Th e m ode m ust al
so be set in th e Ch al
l
enger screen. Al
so,
al
th ough th e use of ports is restricted as above, a com bination of D irect an d
Continuous can be used by sel
ecting one Port to be in D irect Mode, an d a
second in Continuous m ode.Th en itw oul
d be possibl
e to h ave one or m ore
Ch al
l
engers connected via each port.
• Modem Initial
isation String: Th e Modem Initial
isation string is im portant
w h en you are to D ialconnect as it determ ines h ow your m odem w il
lgo
ab out connecting as w el
las h ow itbeh aves during cal
l
back and w h en h angingup. A l
ist of th e m ostused strings for popul
ar brand m odem s can be found at
th e Tecom W ebsite at h ttp://w w w .tecom .com .au/tech bul
l
/titanupdate.h tm
ete l
ist.
or try h ttp://w w w .m odem h el
p.org/inits for a com pl
Command Que
Th e Com m and Que m enu l
ists al
lcom m ands w aiting to be sentto al
lCh al
l
engers in
a System .If th ere are any com m ands w aiting in th e Queue, th is w il
lbe indicated by a
bl
ue bar at th e bottom of th e screen.
Th ese com m ands m ay be:
Upl
oad data from Ch al
l
enger to TITAN database.
D ow nl
oad data to Ch al
l
enger.
51
W H A T ’S
O N
T H E
M E N U
Com m ands such as opening D oors, resetting or isol
ating Inputs, and arm ing A reas.
If th e System is active, th e com m ands w il
lbe sentto th e Ch al
l
enger(s).If th e System is
not active, th e com m ands in th e Com m and Queue w il
lrem ain th ere untilth e next
tim e th e System is onl
ine (active).
• Cl
ear Al
lCom m ands Button
: Pressing th is button w il
ldel
ete al
l
com m ands from th e Com m and Queue.
• D el
ete Button
: Pressing th is button w il
ldel
ete onl
y th e sel
ected
com m and from th e Com m and Queue.
Timed Command Queue
Th e Tim ed Com m and Queue m enu w ork s in th e sam e w ay as th e Com m and
Queue ab ove. Butth is l
ists com m ands th at are aw aiting activation due to tim e or date
specifications.
For exam pl
e: if tw o em pl
oyees are to start next Tuesday, 26th of O ctober, and th eir
User profil
es and cards h ave al
ready been created, th e com m ands to activate th ese
cards w il
lsitin th e Tim ed Com m and Que untilTuesday, 26th of O ctober w h en th ey
w il
lbe dow nl
oaded to th e Ch al
l
enger.
Security Menu
Remember that
some of these
options may not be
available to you
depending on your
security level. All
these options are
available to the
Administrator and
Installer, however.
Th e Security Menu option provides you
w ith access to th e TITAN O perator
passw ords, and th e TITAN m enu options
th at O perators can access.
You w il
lbe presented w ith a l
istbox of nam es
of th e O perators on th e system . If you w ish
to m odify an O perator’
s access detail
s th en
sim pl
y sel
ect th em by cl
ick ing on th eir nam e,
th en cl
ick Edit O perator. Th is w il
lbring up
th eir record detail
s w indow for you to al
ter as
you w ish . To add a new O perator on th e
system , cl
ick th e Add O perator button from
th e List Box w indow and an em pty detail
s
52
W H A T ’S
O N
T H E
M E N U
w indow w il
lappear al
l
ow ing you to enter th e new O perator's detail
s. You h ave th e
option of setting al
lm enu options to Fal
se, or to th e sam e as th e currentO perator.
Bel
ow th e O perator Nam e and Passw ord, th ere is a l
ist of every TITAN m enu
option. By doub l
e-cl
ick ing on an option, th at option is toggl
ed betw een T (true O perator h as access) and F(fal
se - O perator does noth ave access).
A n O perator is not al
l
ow ed to ch ange th e T/F val
ue of a m enu option th at th ey do
not h ave access to. For exam pl
e, if you do not h ave access to th e 'Ch al
l
enger' m enu
item , th en you cannot ch ange iton oth er O perators perm issions.
A s a generalrul
e: an O perator cannot give anoth er O perator m ore m enu perm ission
th an th ey h ave th em sel
ves.
Set Alarms
Th e Set Al
arm s m enu al
l
ow s you to decide
w h ich H istory events sent to TITAN by th e
Ch al
l
enger are treated as A l
arm s. To use th is
option, sim pl
y doub l
e-cl
ick on an Event to
toggl
e betw een T (true - A l
arm event) and F
(fal
se - not an A l
arm event).Sel
ecting O K w il
l
save th e ch anges you h ave m ade.
User Defined Titles
Th e User D efined Titl
es m enu gives extra fl
exibil
ity w h en
program m ing Ch al
l
enger User detail
s.It al
l
ow s extra fiel
ds to
be added to a User. Exam pl
es m igh t be a second tel
eph one
num ber, car registration num ber or em pl
oyee num ber.
Display Maps
Th e D ispl
ay Maps m enu is used w h en you are
interested in finding th e l
ocation of A l
arm s and
ack now l
edging devices in A l
arm . By sel
ecting
an A l
arm in th e A l
arm l
ist box, you w il
l
autom atical
l
y be sh ow n th e A l
arm 's origin,
represented by th e h igh l
igh ted fl
ash ing icon.
Note th at al
ldevices assigned to th e m ap,
currentl
y in A l
arm , w il
lal
so be fl
ash ing. Not
53
W H A T ’S
O N
T H E
M E N U
al
lA l
arm s in th e A l
arm l
istbox w il
lh ave h ad icons assigned to a m ap, th ese are easil
y
identified by th e inform ation in th e bottom status bar. Th e status bar w il
lal
so sh ow
th e X,Y coordinate for th e device associated w ith th e currentl
y sel
ecte d Al
arm .
• To Ack now l
edge Al
arm s: D e vices in A l
arm can be ack now l
edged by righ t
cl
ick ing th e m ouse w h il
e h ol
ding it above th e device to be ack now l
edged;
doubl
e cl
ick ing on th e A l
arm in th e A l
arm l
ist box;or sel
ecting th e
ack now l
edge item in th e devices popup m enu. A ck now l
edged Inputs are
autom atical
l
y reset, w h en ack now l
edged, and th e rel
evantinform ation l
ogged.
• To ControlD evices: To controla device w h ich h as been pl
aced on your
m ap, sim pl
y h ol
d th e cursor above th e device and sel
ect controlfrom th e
devices popup m enu. Th e device w il
lautom atical
l
y appear in th e l
ist of
devices to be control
l
ed. Control
l
ing can be perform ed on icons in eith er th e
Add/Editor D ispl
ay Maps dial
ogs, provided you h ave access to th em .
• Isol
ate/D eisol
ate: Isol
ate and D e -isol
ate operations are easil
y perform ed by
pl
acing th e cursor above th e rel
evant device and sel
ecting th e operation from
th e popup m enu.
Add/Edit Maps
Th e Add/Edit Maps m enu al
l
ow s you create and save your ow n m aps, or edit th e
m aps currentl
y avail
abl
e. Icons are avail
abl
e on th e righ t-h and side of th e screen for
quick pl
acem ent of Map Link s, A reas, D GPs, Ch al
l
engers, R A Ss, R el
ays, D oors and
Inputs. Connect th ese item s to points and A reas in your System and drag and drop
th em onto your m ap.
Backup Event Log
Th e Back up Event Log m enu is discussed in detailin Ch apter 2, Getting Started:
Back ing Up D ata.
Department
Th e D epartm ent m enu records detail
s of
a D e partm ent, w h ich can th en be assigned
to Users. For Exam pl
e: A d m inistration,
Factory, A d vertising, or A ccounts. It al
so
designates w h ich card l
ayout is to be used
for each departm ent if you are using
Ph oto ID . D ifferent D e partm ents can
h ave different l
ayouts and styl
es and th ese
are assigned h ere in th e Card Fil
e option.
54
W H A T ’S
O N
T H E
M E N U
The Challenger Menu
Th e Ch al
l
enger Menu contains options for program m ing your Ch al
l
enger System
th rough TITAN. Th is m enu sh oul
d onl
y be accessed by trained Ch al
l
enger Instal
l
ers
and A d m inistrators.Usual
l
y, th is m enu is not avail
abl
e to TITAN O perators and itis
recom m ended th at O perator access to th is m enu is restricted.
O nl
ine h el
p is avail
ab l
e in TITAN for th e Ch al
l
enger Menu.
55
W H A T ’S
O N
T H E
M E N U
The Reports Menu
Th e R eports Menu al
l
ow s th e operator to print detail
s of
Ch al
l
enger program m ing and TITAN System inform ation. Th e
fol
l
ow ing options are avail
abl
e:
• Users: Prints Ch al
l
enger User detail
s. A l
lUsers m ay be
printed, or a range of Users m ay be sel
ected. Th e Sort
Al
ph abetical
l
y option w il
lprint Users in al
ph abetical
order. If th is option is not sel
ected, Users w il
lbe printed
in num ericalorder. Th is m enu is discussed in detailin Ch apter 2, Getting
Started: Printing R eports.
• Adm in: Prints detail
s of TITAN System inform ation contained in th e
System , Ch al
l
enger or Ports screens.
• Ch al
l
enger: Prints detail
s of a singl
e Ch al
l
enger option, as sel
ected from th e
l
ist.
• Print Al
l
: D ispl
ays a l
ist of al
loptions avail
abl
e to be printed. From th ese
options, any or al
lm ay be sel
ected for printing.
• Users By R egion: Lists al
lR egions used in Intel
l
igentA ccess Control
l
ers, and
gives a l
ist of Users currentl
y in each R egion.Note: For th is R eport to w ork ,
D oors on th e Intel
l
igentA ccess Control
l
ers m ustbe program m ed w ith in/out
R egions.
56
W H A T ’S
O N
T H E
M E N U
• Muster: Generates a R eport based on a R egion, sh ow ing Users inside or
outside a given region.
§ R egion Num ber: Sel
ect a R egion from th e l
ist. O nl
y regions
program m ed in th e D oor options In R egion and O ut R egion w il
lbe
l
isted.
§ Tim e (m ins): Th e R eport w il
lsh ow al
lUsers w h o h ave entered th e
sel
ected region during th is tim e. Th is can be l
eft bl
ank w h en th e
O utside R egion option is set.
§ Process for: Th e R eport w il
leith er l
ist al
lUsers currentl
y Inside
region w h o entered in th e tim e given, or al
lth ose O utside region.
§ R egion 0 (O utside): Th is option w il
ldecide w h eth er th e Muster
R eportw il
lincl
ude or excl
ude Users w h o are currentl
y in R egion 0.
• Event Tree: Th is R eport w il
lsh ow a l
ist of al
lEvent Fl
ags program m ed in
th e Ch al
l
enger(s) and w h ere th ey are used, detail
s of th e Ch al
l
enger Users,
Ch al
l
enger Fl
oor and D oor groups as w el
las program m ed H ol
idays.
The Help Menu
Th e H el
p Menu contains onl
ine h el
p and al
so R egistration options th at al
l
ow you
to update your System and register additionalproducts. For m ore inform ation on
updating your System , see Ch apter 4, Mak ing th e (Up)-Grade.
57
W H A T ’S
O N
T H E
M E N U
Summary
W e h ave now tak en you th rough al
lth e TITAN m enus and options avail
abl
e to you.
A s you can see, TITAN can be as sim pl
e or as com pl
ex as your needs dictate. From
th e sim pl
e w al
k th rough of generalday-to-day task s perform ed in Ch apter 2 or
th rough to th e m ore com pl
ex and invol
ved R eports and options discussed in Ch apter
3, TITAN w il
lgrow w ith you.
Th e next Ch apter, Mak ing th e (Up)-Grade w il
lexpl
ain som e of th e Advanced User
Tool
s th at are avail
ab l
e for purch ase w ith TITAN. Much l
ik e “
pl
ug ins”TITAN is
ab l
e to accept additionalfunctions and products if you need th em .Th ings l
ik e CCTV,
Ph oto ID , Mul
ti-Users and Sm art Card Program m ing are al
lavail
abl
e th rough your
suppl
ier. Th ese options can be purch ased for an unl
im ited or a l
im ited period of tim e.
TITAN is not onl
y fl
exibl
e w h en it com es to A ccess controlor R eport generating,
but it al
so h as th e ab il
ity to be “
future sm art”so you can purch ase oth er options and
products w h en you need th em . Th at’
s w h at “
A d d A s You Go”sim pl
icity is al
lab out!
58
M A K I N G
T H E
4
( U P ) - G R A D E
Chapter
Making the (Up)-Grade
Using th e Advanced User Tool
s avail
ab l
e in TITA N.
T
ITAN w il
lgrow w ith your security needs. Because of th is, m any extra
TITAN features can be purch ased by you w h en you need th em .You can
purch ase th em for l
ife or for a certain period of tim e.W e’
l
ldiscuss in th is
ch apter th e Advanced User Tool
s avail
abl
e for TITAN.
Th ese features w il
lh el
p you expand your system w h en you need to. Som e of th ese
tool
s are special
ised and th at is th e reason w h y th ey do not appear in your original
TITAN softw are. You w il
lfind a need for som e tool
s, and al
so find som e tool
s you
w oul
d never use.R ead th is ch apter to l
earn m ore aboutth e added options of TITAN,
or as a guide once you h ave purch ased th e options.TITAN gives you th e fl
exib il
ity to
ch oose w h at you w ant, w h en you w antit.
Intelligent User Memory
Intel
l
igent User Mem ory al
l
ow s for m ore inform ation to be dow nl
oaded to th e
Ch al
l
engers in your system . Th e defaul
t card inform ation avail
abl
e on system s
w ith out IUM is 26 bits. W ith IUM instal
l
ed, you expand th e am ount of card
inform ation to 48 b its, and h ave over 60,000 Users program m ed into your system , as
opposed to just11,400 Users for non-IUM system s.
From th e A d m inistration/ Ch al
l
enger m enu, each Ch al
l
enger can b e ch eck ed to
see if th e IUM is instal
l
e d. Th is b ox is tick e d w h en a Ch al
l
enger is upgrad ed to b e
IUM com pl
iant.
Th is ch eck b ox is al
so view ab l
e on th e Ch al
l
enger Form . Th e de faul
t is: 48-b it
IUM D ata w ith User (Card) Num b e r using Site Code A. User Pin Codes can al
so
now b e al
l
ocated to individualCh al
l
engers th rough th e IUM and th ese PIN codes
can b e specific to each and every Ch al
l
enger on your netw ork . Non-IUM
Ch al
l
engers can al
so b e e d ite d from h ere, but pl
e ase note onl
y th eir PIN Cod e
59
M A K I N G
T H E
( U P ) - G R A D E
can b e ch anged . Unk now n Cards and Unk now n PINS can b e ch e ck e d and
verified from th is m enu too.
Th e Ch al
l
enger State al
so displ
ays th e type of panel
, w h e th er it’
s program m ed
for IUM and if it h as a l
arge or sm al
lm e m ory instal
l
e d.
Smart Card Programmer and Reader
Sm art Card R eader (TS0870)
Th e TS0870 Sm art Card R eader is a m ul
tifunction, al
l
-purpose proxim ity card
reader suitab l
e for al
ll
ocations requiring a sh ort-range reader. Th e R eader al
l
ow s
access to A reas th rough th e “
badging”of your User cards.
Th e cards are program m ed th rough
Program m er.(TS0870P)
TITAN and th e Tecom Sm art Card
Sm art Card Program m er (TS0870P)
Th e Sm art Card Program m er softw are com es as part of th e TITAN pack age.
H ow ever, extra h ardw are is needed in th e form of th e TS0870P Sm art Card
Program m er to util
ise th e softw are.
Th e fol
l
ow ing options are avail
abl
e from
th e Adm inistration / Card Program m er
m enu:
Setup
Th e Setup m enu contains al
lth e options
and settings needed to configure your
Sm art Card Program m er.
• Port: Ch oose a port th at h as been designated a Card Program m er Port. If no
port h as been designated a Card Program m er port, th en identify a Com m s
port (connected to Adm inistration / Ports) th at w il
lbe specified as a Card
Program m er port.
• Connection passw ord: A Connection Passw ord is needed to connect to th e
Card Program m er so no unauth orised cards can be program m ed. Th is
passw ord can be any num eric passw ord up to 10 ch aracters in l
ength and is
m anageab l
e by th e O perators.
60
M A K I N G
T H E
( U P ) - G R A D E
• Pol
l R ate: A l
l
ow s you to set h ow often TITAN w il
l pol
l th e card
program m er.
• Activate Program m er: Tick th is box to al
l
ow th e Program m er to operate.
• Master O verw rite Passw ord: Th is w il
lbe needed in th e fol
l
ow ing situations:
§ W h en a new card for a User is created and th at User al
ready h as a card
issued.
§ W h en a request is m ade to rew rite data to a card th at al
ready h as data
on it.
Th is passw ord can be ch anged by O perators w ith th e correct security access.
Note: By placing a
total of 65,535
credits on a card,
it will turn the card
into a “master
card” and the
credits will never
be removed.
Define Credit Units
Credit units al
l
ow s for a m axim um on 65,534 credits to be pl
aced on th e card for th e
use of Users. For exam pl
e: ph otocopy credits, soda m ach ine credits, park ing credits.
Th ese can be ch anged, added to and subtracted from .Each tim e a card is badged atth e
particul
ar area, credits are subtracted from th e card. A l
lfour of th ese fiel
ds can be
ch anged from th e defaul
tsettings.
Define Location Rights
Lik e Credit Units but, in th is instance, deal
ing w ith access to various l
ocations. For
exam pl
e: Front O ffice, Factory, Store R oom , Executive Suite. A l
lfour of th ese fiel
d
nam es can be ch anged from th e defaul
tsettings.
Write Reader Config Cards
R eader Configuration Cards al
l
ow for you to specify th e settings needed for th e
readers, and th en w rite al
lth e necessary data to one particul
ar card. Th en you travel
around your site, b adging atreaders th at need to be program m ed, and each reader w il
l
defaul
tto th e inform ation settings h oused on th e configuration card.
Th e inform ation on th e card can be read back to TITAN and al
so re-w ritten. Th is
al
l
ow s for your settings to be ch anged at any tim e.Factory-setdefaul
tsettings are al
so
avail
ab l
e.
Tools
Th e Card Tool
b ox al
l
ow s for easy m anipul
ation of your access cards. Th e Card
Tool
b ox al
l
ow s you to rem ove al
linform ation from th e cards, turning th em b ack
into b l
ank (factory defaul
t) cards for future use. (Note: Th is process w il
lrem ove al
l
inform ation, unl
ess th e passw ord is l
ock ed on th e card. To bl
ank a card w ith a l
ock ed
passw ord, you m ust firstunl
ock th e passw ord –See System Properties bel
ow .)
61
M A K I N G
T H E
( U P ) - G R A D E
System Properties
System Properties m anages th e fol
l
ow ing:
• Card Program m er passw ords: Th is option com es w ith a defaul
t passw ord
th at can be ch anged. You sh oul
d ch ange th is defaul
t to a passw ord of your
ow n.
• Card Passw ord Lock : W h ich can be l
ock ed or unl
ock ed.(See Card Tool
b ox
ab ove.)
• Site Code Program m er Settings: Site code num bers and settings can be
accessed and ch anged from h ere. Pl
ease note, no integers can be greater th an
127 for th e Site code. Th e Site code com es set as a defaul
t or w ith a defaul
t
properties card.H ow ever, th e O perator can ch ange th is code, al
th ough th is is
notrecom m ended.
• W iegand Form at: Th ere are tw o ch oices for th e form at in w h ich th e card
data can be w ritten:
• Tecom W iegand A SP
• 26-BitW iegand.
Tecom W iegand is recom m ended.
• Card Program m er Softw are version: Th e version num ber of th e Card
Program m er Softw are can be accessed h ere and is avail
abl
e as a reference for
tech nicalsupportissues.
62
M A K I N G
T H E
( U P ) - G R A D E
Th e fol
l
ow ing Card options are avail
abl
e from th e User D etail
s screen in th e Users /
Users m enu:
Card Issue
Th e Card Issue screen al
l
ow s you to
m anual
l
y ch eck and ch ange th e Card’
s
Ch al
l
enger Num ber, Status, R aw Card
D ata num ber, actualCard Num ber, site
code and PIN code.
Itis from th is screen th at you send th e card inform ation to th e Card Program m er.
O nce you h ave m ade any ch anges needed to th e defaul
t settings, you press th e W rite
button.
Pl
ace a b l
ank User card over th e m ark ed area on th e TS0870P and th e Program m er
w il
lbeep tw ice w h en th e card is successful
l
y w ritten.
Your User card now h as a copy of al
lth e User inform ation you program m ed into
TITAN and itis now ready to use.
Credit Issue
Th e CreditIssue screen al
l
ow s you to m anual
l
y:
• W rite credits to a User’
s card.
• R ead card detail
s and credits back to TITAN.
• Identify th e ow ner of th e card.
Card Security
Th e Card Security Screen al
l
ow s you to view and ch ange:
• A ccess l
evel
s
• Location R igh ts
• R ead and w rite card detail
s from TITAN Softw are to access cards, and back
again from access card to TITAN Softw are.
63
M A K I N G
T H E
( U P ) - G R A D E
Photo ID
Th e Ph oto ID tool al
l
ow s you to
capture im ages (w h eth er video, or
.b m p and .jpg im ages) to be used on
Ph oto ID Sm art Cards. From th is
m enu you can capture th e im ages,
design your cards and al
so print and
displ
ay a ph oto al
bum of staff.
You’
l
lfind th e Ph oto ID tab in th e
User D etail
s screen in th e Users /
Users m enu.
Image Capture
Im age Capture is accessed from th e Ph oto ID tab under th e User D etail
s section in
th e Users m enu.
You h ave th ese options:
• Capture –Th is al
l
ow s you to capture im ages via video and save th em for use
w ith th e cards. A ssum ing you h ave th e correct video cards and drivers
instal
l
ed and running, you are abl
e to im port th e video im age and ch oose
w h ich im ages you k eep or discard.
• Th e Freeze button (for video capture onl
y) freezes th e im age on screen. You
can crop th e im age to suit and th en ch oose to Accept or Cancelth e im age.
O nce you are h appy w ith th e im age, you can save it to your h ard drive for
future use. A l
so avail
abl
e is a Video for W indow s m enu th at al
l
ow s you to
ch ange th e setting and form at of your video card.
• Load al
l
ow s you to im port a standard .bm p or .jpg im age fil
e to be used w ith
th e card system . You ch oose from fil
es al
ready on your h ard drive, sel
ect th e
fil
e you w ant and th en im port it into TITAN. Crop th e im age to suit, th en
Acceptth e im age and Save itin its new form .
• Issue –Th e Issue button w ork s in conjunction w ith th e Card LayoutEditor
(see bel
ow ). By pressing Issue, you “
issue”th e card to th e Card Layout
Editor and th is m oves th e im age, pl
us th e rel
evant User inform ation into th e
appropriate card form at for program m ing and printing. By pressing Issue,
you w il
lbe sh ow n th e card form at. You can decide w h eth er to print th e card
on your card printer or go back and ch ange th e card form at.
64
M A K I N G
T H E
( U P ) - G R A D E
Card Layout Editor
Th e Card Layout Editor can be accessed from th e Adm in / Card Layout Editor
m enu. Th is al
l
ow s you to create th e l
ayout and design of your Sm art Cards, and th en
assign a form at to th e card before you save.You can h ave different designs and assign
th em to different form ats. For exam pl
e, you can h ave a design for m anagem ent, a
design for office staff and a design for th e factory. Th ese designs can be as sim pl
e or as
com pl
ex as you w ish . Th e designs are th en m erged w ith th e card im age and User
inform ation to be printed outon your Sm art Card printer.
You can th en assign th e departm ent and usernam e to th e cards th rough th e Users tab .
Advanced User Search Tool
Th e Advanced User Search Toolal
l
ow s you
to form at and search a particul
ar group of
Users. Your search resul
ts are th en printabl
e
and th e R eport can al
so be saved to th e h ard
drive.
Cl
ick on th e m agnifying gl
ass in th e top righ t
h and corner of th e User D etail
s w indow in
th e Users / Users m enu to access th e
Advanced User Search Tool
.
A new screen w il
lth en appear.In th e l
eft-h and
b ox, a l
ist of search abl
e fiel
ds w il
lappear.
Th ese fiel
ds are from th e TITAN database and al
so consistof any user-defined fiel
ds.
To do a search , you sim pl
y sel
ect th e fiel
d you w ish to search on, th en pick a val
ue
(eith er = equal
s;
<l
ess th an;
> greater th an;
and;
or;
not)type in your search criteria
and th en press th e tick to continue. You can al
so ch oose from th e righ t-h and box if
sel
ections appear th ere and are appl
icabl
e to your search .
Th e search string w il
lnow appear in th e Criteria box at th e bottom of th e page.
If th is is al
lyou w ish to search , th en h it th e FIND button. But you can add m ore
th an one string to your search and you can now go back and add extra fiel
ds and extra
search criteria.
For exam pl
e:
A sim pl
e search :
D e partm ent =Engineering.
65
M A K I N G
T H E
( U P ) - G R A D E
A m ore com pl
ex search :
D e partm ent =Engineering and Card Status = A ctive and Card ID Num ber < 200.
W il
d cards can be used on any string fiel
d or user defined fiel
d too.For exam pl
e:
LastNam e = GR *
w il
lreturn al
lth e Users w h ose l
astnam e starts w ith th e l
etters GR :
Th erefore:
Gray, Grah am , Griffith s etc etc.
You can del
ete any part of your search at any tim e by righ t cl
ick ing on th e unw anted
string, or del
ete th e w h ol
e search by pressing th e New button in th e top righ t corner
of th e page.
H it th e FIND button and your search records w il
lth en appear back in th e User
D etail
s fiel
d.
Th ese User detail
s w il
lbe restricted to onl
y th ose m atch ing your search criteria. Th ese
records can be edited, but no oth ers. Th e top bar w il
lturn bl
ue to denote th at th ese
are restricted fil
es (th e bar is usual
l
y gray). You can th en print a R eport of th is search
or save a copy of th e R eportto your h ard drive for future use.
To undo th e restriction and return to th e norm alUser D etail
s form , sim pl
y cl
ick on
th e m agnifying gl
ass once m ore. Th e User D etail
s form w il
lnow return to norm al
w ith a gray bar at th e top.
Photo Album
Th e Ph oto Al
bum button al
l
ow s you to view on screen or print th e im ages of your
Users. Th ese im ages are view ed and printed l
ik e a ph oto al
bum , al
ong w ith th e first
and l
ast nam es and User num ber of each User. Th e criteria of your search w il
lbe
l
isted at th e bottom of each page for future reference.
Note: Th is option is onl
y avail
abl
e after th e Advanced User Search h as been
com pl
eted.
66
M A K I N G
T H E
( U P ) - G R A D E
Multi User
Th e Mul
ti User toolal
l
ow s for m ore th an one O perator to access TITAN from
m ore th an one com puter term inal
.
W h en first using TITAN from a m ul
ti-user w ork station, m ost m enus m ay be
disab l
ed. Th is is due to th e TITAN registration process. Your node m ust first be
registered to th e TITAN server.
Registering Nodes
Note: You m ust be l
ogged in as th e Adm inistrator if you are running W indow s NT
to register nodes.
From th e H ELPm enu, go to R egistration.
You h ave tw o options: R egistrar and Inform ation.
Th e Inform ation m enu l
ists th e products al
ready registered, w h en th ey w ere
registered, th e tim e l
eft on th eir registration (if appl
icabl
e), and th e quantity purch ased
(in units).
Th e R egistrar m enu l
ists th e com ponents th at can be registered and you can register
th em from h ere.
ü First, sel
ect R egister Num ber of Cl
ients so you can register al
lth e nodes you
need. O nce sel
ected, inform ation w il
lappear on th e screen tel
l
ing you th e
com pany you need to contact.
ü Contact th e com pany (by ph one or fax) to receive th e activation code for th e
node or nodes.
ü Mak e sure you quote th e serialcode th at appears at th e bottom of th e screen!
Note: Th is serialcode ch anges w ith every TITAN session! D o not l
og off
from TITAN untilyou h ave received th e activation code. If you l
og out of
TITAN th e serialcode w il
lch ange and you w il
lh ave to re-register!
ü Enter your activation code in th e fiel
d provided. You h ave a m axim um of
th ree attem pts to enter th e code correctl
y.If you do not, th e code w il
lch ange
and you w il
lh ave to re-appl
y.So m ak e sure you getitrigh t!
ü O nce th e code h as been entered, th e node is now registered and active.
67
M A K I N G
T H E
( U P ) - G R A D E
You can purch ase th ese nodes for l
ife or for l
im ited and trialperiods. O nce th e set
tim e period h as expired, th e nodes w il
lcease to w ork . But, you can al
w ays reactivate
th em or extend th e activation period at any tim e by contacting your suppl
ier.
Th e H el
p / Inform ation m enu l
ists th e products you h ave registered al
ong w ith th e
tim e l
eft on th eir registration (if you h ave purch ased th em for a l
im ited tim e).
Note: If your m ach ine crash es and you l
ose your TITAN registry, you w il
lneed to
reinstal
lTITAN and cal
lTecom System s to receive your reactivation codes for b oth
TITAN and th e com ponents. If onl
y TITAN becom es corrupt and inoperab l
e, th en
justreinstal
lth e TITAN softw are.
Once nodes are installed…
From th e Fil
e m enu, cl
ick on Connect to Com m s Server.
Th is w il
lconnect you w ith your rem ote server and, once connected, al
lm enus
avail
ab l
e to you w il
lappear.
Add New Clients
From th e Adm in / Add New Cl
ients m enu you can ch ange or add Cl
ient Access
control
. Th is al
l
ow s you to al
l
ocate O perators to specific m ach ines or netw ork s.
From th e l
ist of O perators, sim pl
y assign th em to th e m ach ines you w ish , m ak ing
netw ork sh aring and structures easier to fol
l
ow .
Server Communications Account
From th e Adm in / Com m unications Server Account m enu you are abl
e to, under
W indow s NT, al
l
ow access to server based inform ation th at is noth oused on th e l
ocal
PC. To do th is, you m ust fil
lin th e inform ation on D om ain (for W A N) or Mach ine
(LAN) nam e, User Nam e and Passw ord. Th en access w il
lbe granted to th e netw ork .
Note: Th e PO R TS m enu w il
lbe disabl
ed from th e Adm in m enu for l
ocalm ach ines
th at are not connected to th e server.O nl
y server-based m ach ines are abl
e to access th is
m enu.
68
M A K I N G
T H E
( U P ) - G R A D E
Registration
TITAN com es w ith m any extra softw are features th at require you to register th em
for ful
luse. Th ese add-ons incl
ude Ph oto Id, and Mul
tipl
e O perators and Nodes.
R egistering th ese products is easy.
Note: You m ust be l
ogged in as th e Adm inistrator if you are running W indow s NT
to register th ese extras.
From th e H ELPm enu, go to R egistration.
You h ave tw o options: R egistrar and Inform ation.
Th e Inform ation m enu l
ists th e products al
ready registered, w h en th ey w ere
registered, th e tim e l
efton th eir registration (if appl
icabl
e), and th e quantity purch ased
(in units).
Th e R egistrar m enu l
ists th e com ponents th at can be registered and you can register
th em from h ere.
ü First, sel
ect th e com ponent you w ish to register. O nce sel
ected, inform ation
w il
lappear on th e screen tel
l
ing you th e nam e of th e com pany w h o m ak es th e
product and al
so th eir contact detail
s.
ü Contact th e com pany (by ph one or fax) to receive th e activation code for th at
com ponent.
ü Mak e sure you quote th e serialcode th at appears at th e bottom of th e screen!
Note: Th is serialcode ch anges w ith every TITAN session! D o not l
og off
from TITAN untilyou h ave received th e activation code. If you l
og out of
TITAN th e serialcode w il
lch ange and you w il
lh ave to re-register!
ü Enter your activation code in th e fiel
d provided. You h ave a m axim um of
th ree attem pts to enter th e code correctl
y.If you do not, th e code w il
lch ange
and you w il
lh ave to reappl
y.So m ak e sure you getitrigh t!
ü O nce th e code h as been entered, your com ponentis now registered and active.
You can purch ase th ese com ponents for l
ife or for l
im ited and trialperiods.O nce th e
set tim e period h as expired, th e com ponents w il
lcease to w ork . But you can al
w ays
reactivate th em or extend th e activation period at any tim e by contacting your
suppl
ier.
69
M A K I N G
T H E
( U P ) - G R A D E
Th e Inform ation m enu l
ists th e products you h ave registered al
ong w ith th e tim e l
eft
on th eir registration (if you h ave purch ased th em for a l
im ited tim e).
Mul
ti-O perator nodes are al
so assigned h ere too. If you are connecting to a Netw ork
and w ant m ore th an one O perator (or to expand your netw ork ), your O perator
nodes can be added h ere.
Note: If your m ach ine crash es and you l
ose your TITAN registry, you w il
lneed to
reinstal
lTITAN and cal
lTecom System s to receive your reactivation codes for b oth
TITAN and th e com ponents. If onl
y TITAN becom es corrupt and inoperab l
e, th en
justreinstal
lth e TITAN softw are.
70
T R O U B L E S H O O T I N G
5
T I P S
Chapter
Troubleshooting Tips
Com m on questions and answ ers ab outTITA N.
T
ITAN is designed to be as easy to use as possibl
e.H ow ever, occasional
l
y PC
h ardw are system s can seize or crash .W e do everyth ing in our pow er to m ak e
sure th is doesn’
t h appen, but if th ings to go w rong, refer to th is Ch apter for
h el
p. W e l
ist h ere th e com m on ail
m ents and h ow to fix th em .W e h ope you
never need to use th is section, butit’
s h andy to h ave…justin case.
Verify & Rebuild Titan
If your System crash es and your TITAN database is corrupted, you w il
lneed to use
th e Verify & R ebuil
d option avail
abl
e w ith TITAN.
Cl
ick on th e STAR T button in th e bottom l
eft h and corner of your W indow s
desk top. Cl
ick on Program s and th en on TITAN Security System and th en on th e
TITAN Verify & R ebuil
d icon.
Th e TITAN Datab ase Util
ity w il
lth en l
oad.Th is is w h ere you rebuil
d your TITAN
datab ase.
Fol
l
ow th ese sim pl
e steps to recreate your data:
• Cl
ick on th e Source D B drop dow n m enu in th e top l
eft h and corner.
Ch oose th e fil
e“
aresl
ite_l
k u”
. Th is fil
e contains al
lth e detail
s of your TITAN
datab ase. Cl
ick on th is fil
e and al
lth e databases contained in th e fil
e w il
l
appear in th e screen justbel
ow it.
71
T R O U B L E S H O O T I N G
T I P S
• In th e Borrow Structure D B drop dow n box on th e righ t side of th e screen,
ch oose th e fil
e“
Titan_Struct”
.
• Cl
ick on th e Al
l button. Th is w il
l h igh l
igh t al
l th e databases in th e
aresl
ite_l
k u fil
e.
• Now press th e Verify & R ebuil
d button. TITAN w il
lth en scan each
datab ase and verify th at itis not corrupted.If itfinds th e database is corrupted,
itw il
lrebuil
d it and fix any probl
em s w ith th e database.
• O nce com pl
ete, press th e Cl
ose button to cl
ose th e util
ity.
Your TITAN datab ases sh oul
d now be error free and abl
e to be used once m ore.
Compact the Database
W h en Events are del
eted from th e TITAN H istory, th ey are rem oved from your
h ard drive. H ow ever, due to th e nature of h ard drives, som e rem aining “
space”w il
l
al
w ays be l
eft beh ind in your database.
A fter a period of tim e (depending on h ow busy your TITAN and Ch al
l
enger system
is) th is “
space”can grow to fil
lyour h ard drive. Because of th is, you w il
lneed to
com pact your datab ase from tim e to tim e, to rem ove th e space and m ak e sure your
datab ase size is at its optim um .
72
T R O U B L E S H O O T I N G
T I P S
From your TITAN Master cd-rom , doubl
e cl
ick on th e TitanPack D B.exe fil
e.If you
h ave an earl
ier version of th e TITAN cd-rom and can not find th is fil
e, surf over to
th e Tecom w ebsite at w w w .tecom .com .au and retrieve it from th e TITAN
D ow nl
oads Page. O nce you h ave th e fil
e, save it to th e c:\ Program
Fil
es\ Tecom \ Bin fol
der on your h ard drive.
• D oub l
e cl
ick on th e TitanPack D B.exe fil
e. Th e program w il
lrun and th e
TITAN Pack Tabl
es screen w il
lappear.
• D oub l
e cl
ick on th e D atab ases fol
der and th en doubl
e cl
ick on th e
aresl
ite_l
k u fol
der. A l
lth e databases contained in th is fol
der w il
lnow appear
on th e righ th and side of th e screen.
• Cl
ick on one of th e .db fil
es w ith th e righ t m ouse button and ch oose th e
sel
ect al
loption.A l
lth e boxes beside th e .db fil
es w il
lnow be tick ed.
• Now cl
ick th e Start button. TITAN w il
lcycl
e th rough th ese .db fil
es and
com pact th em if necessary. Th is w il
lpack th e database and reduce th e size of
your datab ases and save your disk space.
• W h en th e com pacting h as finish ed, cl
ick th e Cl
ose button to exit.
73
T R O U B L E S H O O T I N G
T I P S
Connecting TITAN to Challenger
Connections and initialsetup of your System sh oul
d onl
y be attem pted by your
suppl
ier or trained personnel
. Th ese steps are provided for em ergency use onl
y or for
your suppl
ier’
s reference.
TITAN CONNECTION TO CHALLENGER VIA MODEM
Th is feature al
l
ow s you to connect to a rem ote Ch al
l
enger using a m odem to provide
upl
oad and dow nl
oad capabil
ities.
Note: You cannot h ave m ore th an one Ch al
l
enger per System w h en connecting to
TITAN. TITAN w il
lnotl
ook at m ore th an one Ch al
l
enger at a tim e unl
ess you h ave
a panell
ink or m ul
ti-drop setup.
Pl
ease fol
l
ow th ese steps:
ü Instal
lth e TITAN softw are on your PC and m ak e th e necessary connection
using a m odem .
ü A fter instal
l
ation, l
og in and go to FILE and cl
ick on O PEN/SYSTEM.
ü Ch oose a System , or create a new System .Mak e th e System inactive.
ü Give th e System a num ber in SYSTEM NO .
ü Give th e System a description in D ESCR IPTIO N.
ü SetPO LLR A TE to 200m s and PO LLTIME O U T to 20 seconds.
ü SAVE th is inform ation.
ü Go to A D M IN and sel
ect PO R TS.
ü Sel
ect th e PO R T NUMBER th at you w ish to use on th e PC for th e
connection. Mak e sure you h ave onl
y one port sel
ected and del
ete any oth er
ports if th ey exist.
ü Sel
ect CO M M S PO R T NO .(Sam e as PortNo.)
ü If dial
ing to a Ch al
l
enger using th e Ch al
l
enger's on-board m odem , set th is
speed to 300 b .p.s.If using a separate m odem attach ed to th e Ch al
l
enger via a
com puter interface, sel
ect 4800 b.p.s.
ü SetCO M M S MO D E to VIA MO D EM.
74
T R O U B L E S H O O T I N G
T I P S
ü Enter your Modem Initial
isation String.
ü SAVE th is inform ation.
ü Go to A D M IN and sel
ect CH ALLENGER .
ü Set CH ALLENGER NO to 1. Mak e sure th is is th e onl
y Ch al
l
enger th at
exists and if oth er Ch al
l
engers existth en del
ete th em .You can h ave m ore th an
one Ch al
l
enger on a system if you h ave a panell
ink or m ul
ti-drop setup.
ü Set SECUR ITY PASSW O R D to: 0000000000.(Th is security passw ord m ust
al
so be set on th e panelvia th e R A S in Instal
l
er option 29 , instal
l
er m enu.
Security attem pts m ust al
so be setto 255. Com puter address is al
so to be setto
1 in option 9 , instal
l
er m enu.)
ü Setth e PO R T NO .and th e Address num ber to 1 (if using Com 1).
ü Enter th e PH O NE No.th at you w il
ldial
.
ü Setth e MO D E as MULTI-R ING.
ü SAVE th is inform ation.
ü GO b ack to FILE, sel
ect O PEN/SYSTEM.
ü SetTIMEO U T BETW EEN CALLS, NO .O F R INGS, NO .O F CALLS.
ü Pl
ace a tick on ACTIVE SYSTEM and SAVE!
ü Cl
ick onto D IALto dialout.
ü A GR EEN LIGH T w il
lnow begin fl
ash ing on th e bottom righ tof th e screen
in TITAN in rel
ation to th e Com m Port sel
ection m ade (CO MM 1 FA R
LEFT).
If th e green l
igh tdoes not fl
ash , th en:
ü Ch eck th e connection cabl
e.
ü Ch eck th e CO MM Port.
ü Ch eck th e interface card.
ü R efer as per instructions in th e H ardw are Manual
, Part2.
75
T R O U B L E S H O O T I N G
T I P S
TITAN CONNECTION TO COMPUTER INTERFACE BOARD
Th e Ch al
l
enger SerialCom puter and Printer interface can be pl
ugged onto th e
Ch al
l
enger to provide tw o serialR S232 PO R TS. Port A can be used to connect th e
Com puter to TITAN to provide upl
oad and dow nl
oad capabil
ities. Port B can be
used to provide a serialoutput for a printer.
Pl
ease fol
l
ow th ese steps:
ü Connect your PC to th e Ch al
l
enger via th e serialports on th e PC to th e
interface card using eith er a D B9 or D B25 connector and R S232 cabl
e.
ü Instal
lTITAN softw are on your PC.
ü A fter instal
l
ation, l
og in and go to FILE and cl
ick on O PEN/SYSTEM.
ü Give th e System a num ber in SYSTEM NO .
ü Give th e System a description in D ESCR IPTIO N.
ü SetPO LLR A TE to 200m s and PO LLTIME to 20 seconds.
ü SAVE th is inform ation.
ü Go to A D M IN and sel
ect PO R TS.
ü Sel
ect th e PO R T NUMBER th at you w ish to use on th e PC for th e
connection. Mak e sure you h ave onl
y one port sel
ected and del
ete any oth er
ports if th ey exist.
ü Sel
ect CO M M S PO R T NO .(Sam e as PortNo.)
ü Set BA U D rate to 4800.
ü SetCO MMSMO D E to D IR ECT.
ü SAVE th is inform ation.
ü Go to A D M IN and sel
ect CH ALLENGER .
ü Set CH ALLENGER NO . to 1. Mak e sure th is is th e onl
y Ch al
l
enger th at
exists and if oth er Ch al
l
engers existth en del
ete th em .You can h ave m ore th an
one Ch al
l
enger on a system if you h ave a panell
ink or m ul
ti-drop setup.
ü Set SECUR ITY PASSW O R D to: 0000000000.(Th is security passw ord m ust
al
so be set on th e panelvia th e R A S in Instal
l
er option 29 , instal
l
er m enu.
76
T R O U B L E S H O O T I N G
T I P S
Security attem pts m ust al
so be setto 255. Com puter address is al
so to be setto
1 in option 9 , instal
l
er m enu.)
ü Setth e PO R T NO .and th e A D D R ESS Num ber to 1 (if using Com 1).
ü Setth e MO D E as D IR ECT.
ü SAVE th is inform ation.
ü Go b ack to FILE, sel
ect O PEN/SYSTEM and pl
ace a tick on ACTIVE
SYSTEM and SAVE!
ü A GR EEN LIGH T w il
lnow begin fl
ash ing on th e bottom righ tof th e screen
in TITAN in rel
ation to th e CO MM PO R T sel
ection m ade (CO MM 1 FA R
LEFT).
If th e green l
igh tdoes not fl
ash , th en:
ü Ch eck th e Connection Cabl
e.
ü Ch eck th e CO MM PO R T.
ü Ch eck th e interface card.
ü R efer as per instructions in th e H ardw are Manual
, Part2.
77
T R O U B L E S H O O T I N G
T I P S
Th is page l
eft bl
ank intentional
l
y
78
T I T A N
6
C O M P L I A N C E
Chapter
TITAN Compliance
A ful
ll
istof TITA N com pl
iance issues.
T
ecom System s h as conducted extensive Year 2000 Com pl
iance tests on crucial
"rol
l
-over" dates for your TITAN Managem ent Softw are. TITAN passes al
l
crucialY2K dates, as does th e m ajority of Ch al
l
enger equipm ent.For a detail
ed
l
isting of al
lY2K com pl
iance issues for th e ful
lrange of Tecom products, visit
our w ebsite at w w w .tecom .com .au.Specific TITAN issues are l
isted h ere:
Test:
From D ate:
To D ate:
D escription:
1
31-12-19 9 8
1-1-19 9 9
Fl
ag year 9 9
Yes
2
8-9 -19 9 9
9 -9 -19 9 9
Magic No.9 /9 /9 9
Yes
3
31-12-19 9 9
1-1-2000
O verfl
ow 2 digityear
Yes
4
9 -1-2000
10-1-2000
First9 ch aracter date
Yes
5
9 -10-2000
10-10-2000
First10 ch aracter date
Yes
6
29 -1-2000
1-2-2000
1stFeb 2000
Yes
7
28-2-2000
29 -2-2000
Leap Year D ay
Yes
8
29 -2-2000
1-3-2000
D ay after Leap Year D ay
Yes
9
31-3-2000
1-4-2000
First 31 day m onth after
Feb 29
Yes
10
30-4-2000
1-5-2000
First 30 day m onth after
Feb 29
Yes
79
Com pl
ies?
T I T A N
C O M P L I A N C E
366th day of th e year
Yes
1-1-2001
Tw enty First Century/
New Mil
l
ennium
Yes
1-3-2001
Not a l
eap year
Yes
11
30-12-2000
31-12-2000
12
31-12-2000
13
28-2-2001
TITAN passes al
lCom pl
iance issues tested by Tecom System s.
80