Download Sony VGC-V517G User's Guide
Transcript
Welcome Thank you for purchasing a Sony VAIO® computer! Your new computer is a superb blend of high technology and easy-to-use functionality. The information provided here is designed to help you to become familiar with the hardware and software programs included with your computer. View the Electronic Flyer, which provides updates and supplemental information about your computer. Go to the Sony online support Web site, to view the VAIO® Computer Specifications, which lists your computer's hardware specifications and preinstalled software information. For information about the Sony software preinstalled on your computer, click Start in the Windows ® taskbar, and then click Welcome to VAIO life. Page 1 Getting Started Congratulations on your purchase of the Sony VAIO® computer! Your new, high-performance, multimedia computer combines state-of-the-art computer functionality with the latest audio, video and information technology features. Unpacking Your Computer Planning an Ergonomic Work Space Page 2 Unpacking Your Computer Your computer may not be supplied with all of the accessories shown, depending on the system configuration purchased. For details on the accessories supplied with your computer, go to the Sony Online Support Web site at http://www.sony.com/pcsupport, to view the online specifications sheet. Your VAIO® computer is not supplied with System or Application Recovery CDs. Use the VAIO Recovery Wizard utility program to recover your computer's operating system and preinstalled software. Com puter and supplied accessories *The VGC-V520G model is supplied with six (6) "AA" alkaline batteries for the wireless keyboard and mouse, and two (2) "AA" manganese batteries for the remote control. The VGC-517G model is supplied with two (2) "AA" alkaline batteries for the wireless mouse, and four (4) "AA" manganese batteries for the wireless keyboard and remote control. Manuals VAIO® Com puter Safety Inform ation — Provides safety/legal guidelines and owner information. VAIO® Com puter Welcom e — Provides information about supplied accessories and your computer's hardware configuration. Online Documentation VAIO® Com puter User Guide — Contains information on the hardware and preinstalled software programs included with your system. To access the online User Guide: 1. Click Start in the Windows taskbar, then click Help and Support. 2. From the VAIO Help and Support Center menu, click VAIO User Guide. Specifications — The online specifications sheet describes the hardware and software configuration of your VAIO computer. To view the online specifications sheet: Page 3 1. Connect to the Internet. 2. Go to the Sony online support Web site at http://www.sony.com/pcsupport. 3. Click the Documentation link and follow the on-screen instructions to locate your model's specifications sheet. Creating CDs or DVDs with Sony software Create picture & video with: DVDs with Click to DVD software — Make picture or personal video DVDs. Use JPEG, BMP, of TIFF files for slide shows; import MPEG, AVI, or Microsoft® DVR-MS files for video, or capture footage from an i.LINK / IEEE 1394 camera or analog source. Create music CDs with: SonicStage software — Burn music CDs from MP3, WMA, WAV, and OpenMG files; create ATRAC CDs for your Sony ATRAC CD Walkman; or make backup copies of your CDs. SonicStage Mastering Studio software — Burn music CDs of your collection of vinyl records or cassette tapes. Sonic RecordNow!® software — Burn music CDs from MP3, WMA, WAV, and CDA files, or make backup copies of your CDs. Back up your data with: Sonic RecordNow!® software — Drag-and-drop to make custom data CDs or DVDs, or make backup copies of your CDs and DVDs. For more information about using the Sony software programs preinstalled on your computer, visit VAIO Life. To access this software information: 1. Click Start in the Windows ® taskbar. 2. Click Welcome to VAIO life. Hard Disk Drive Recovery Your computer is equipped with the VAIO Recovery Wizard, a utility program that enables you to recover your computer's operating system and preinstalled software. For more information about hard disk recovery 1. Click Start in the Windows ® taskbar, then click Help and Support. 2. From the VAIO Help and Support Center menu, click VAIO Recovery Options. You can create a VAIO Recovery Media Kit using CD-R, single layer DVD+R, or single layer DVD-R media on VAIO computers equipped with the appropriate optical drive (a CD-RW, DVD-RW, or DVD±RW drive). DVD+RW, DVD-RW, double layer DVD+R, and double layer DVD-R media (when it becomes available) cannot be used to create a VAIO Recovery Media Kit. Other A software library containing the Microsoft® software and Sony® end-user license agreements. Page 4 Unpacking Your Computer Your computer may not be supplied with all of the accessories shown, depending on the system configuration purchased. For details on the accessories supplied with your computer, go to the Sony Online Support Web site at http://www.sony.com/pcsupport, to view the online specifications sheet. Your VAIO® computer is not supplied with System or Application Recovery CDs. Use the VAIO Recovery Wizard utility program to recover your computer's operating system and preinstalled software. Com puter and supplied accessories *The VGC-V520G model is supplied with six (6) "AA" alkaline batteries for the wireless keyboard and mouse, and two (2) "AA" manganese batteries for the remote control. The VGC-517G model is supplied with two (2) "AA" alkaline batteries for the wireless mouse, and four (4) "AA" manganese batteries for the wireless keyboard and remote control. Manuals VAIO® Com puter Safety Inform ation — Provides safety/legal guidelines and owner information. VAIO® Com puter Welcom e — Provides information about supplied accessories and your computer's hardware configuration. Online Documentation VAIO® Com puter User Guide — Contains information on the hardware and preinstalled software programs included with your system. To access the online User Guide: 1. Click Start in the Windows taskbar, then click Help and Support. 2. From the VAIO Help and Support Center menu, click VAIO User Guide. Specifications — The online specifications sheet describes the hardware and software configuration of your VAIO computer. To view the online specifications sheet: Page 5 1. Connect to the Internet. 2. Go to the Sony online support Web site at http://www.sony.com/pcsupport. 3. Click the Documentation link and follow the on-screen instructions to locate your model's specifications sheet. Creating CDs or DVDs with Sony software Create picture & video with: DVDs with Click to DVD software — Make picture or personal video DVDs. Use JPEG, BMP, of TIFF files for slide shows; import MPEG, AVI, or Microsoft® DVR-MS files for video, or capture footage from an i.LINK / IEEE 1394 camera or analog source. Create music CDs with: SonicStage software — Burn music CDs from MP3, WMA, WAV, and OpenMG files; create ATRAC CDs for your Sony ATRAC CD Walkman; or make backup copies of your CDs. SonicStage Mastering Studio software — Burn music CDs of your collection of vinyl records or cassette tapes. Sonic RecordNow!® software — Burn music CDs from MP3, WMA, WAV, and CDA files, or make backup copies of your CDs. Back up your data with: Sonic RecordNow!® software — Drag-and-drop to make custom data CDs or DVDs, or make backup copies of your CDs and DVDs. For more information about using the Sony software programs preinstalled on your computer, visit VAIO Life. To access this software information: 1. Click Start in the Windows ® taskbar. 2. Click Welcome to VAIO life. Hard Disk Drive Recovery Your computer is equipped with the VAIO Recovery Wizard, a utility program that enables you to recover your computer's operating system and preinstalled software. For more information about hard disk recovery 1. Click Start in the Windows ® taskbar, then click Help and Support. 2. From the VAIO Help and Support Center menu, click VAIO Recovery Options. You can create a VAIO Recovery Media Kit using CD-R, single layer DVD+R, or single layer DVD-R media on VAIO computers equipped with the appropriate optical drive (a CD-RW, DVD-RW, or DVD±RW drive). DVD+RW, DVD-RW, double layer DVD+R, and double layer DVD-R media (when it becomes available) cannot be used to create a VAIO Recovery Media Kit. Other A software library containing the Microsoft® software and Sony® end-user license agreements. Page 6 Unpacking Your Computer Your computer may not be supplied with all of the accessories shown, depending on the system configuration purchased. For details on the accessories supplied with your computer, go to the Sony Online Support Web site at http://www.sony.com/pcsupport, to view the online specifications sheet. Your VAIO® computer is not supplied with System or Application Recovery CDs. Use the VAIO Recovery Wizard utility program to recover your computer's operating system and preinstalled software. Com puter and supplied accessories *The VGC-V520G model is supplied with six (6) "AA" alkaline batteries for the wireless keyboard and mouse, and two (2) "AA" manganese batteries for the remote control. The VGC-517G model is supplied with two (2) "AA" alkaline batteries for the wireless mouse, and four (4) "AA" manganese batteries for the wireless keyboard and remote control. Manuals VAIO® Com puter Safety Inform ation — Provides safety/legal guidelines and owner information. VAIO® Com puter Welcom e — Provides information about supplied accessories and your computer's hardware configuration. Online Documentation VAIO® Com puter User Guide — Contains information on the hardware and preinstalled software programs included with your system. To access the online User Guide: 1. Click Start in the Windows taskbar, then click Help and Support. 2. From the VAIO Help and Support Center menu, click VAIO User Guide. Specifications — The online specifications sheet describes the hardware and software configuration of your VAIO computer. To view the online specifications sheet: Page 7 1. Connect to the Internet. 2. Go to the Sony online support Web site at http://www.sony.com/pcsupport. 3. Click the Documentation link and follow the on-screen instructions to locate your model's specifications sheet. Creating CDs or DVDs with Sony software Create picture & video with: DVDs with Click to DVD software — Make picture or personal video DVDs. Use JPEG, BMP, of TIFF files for slide shows; import MPEG, AVI, or Microsoft® DVR-MS files for video, or capture footage from an i.LINK / IEEE 1394 camera or analog source. Create music CDs with: SonicStage software — Burn music CDs from MP3, WMA, WAV, and OpenMG files; create ATRAC CDs for your Sony ATRAC CD Walkman; or make backup copies of your CDs. SonicStage Mastering Studio software — Burn music CDs of your collection of vinyl records or cassette tapes. Sonic RecordNow!® software — Burn music CDs from MP3, WMA, WAV, and CDA files, or make backup copies of your CDs. Back up your data with: Sonic RecordNow!® software — Drag-and-drop to make custom data CDs or DVDs, or make backup copies of your CDs and DVDs. For more information about using the Sony software programs preinstalled on your computer, visit VAIO Life. To access this software information: 1. Click Start in the Windows ® taskbar. 2. Click Welcome to VAIO life. Hard Disk Drive Recovery Your computer is equipped with the VAIO Recovery Wizard, a utility program that enables you to recover your computer's operating system and preinstalled software. For more information about hard disk recovery 1. Click Start in the Windows ® taskbar, then click Help and Support. 2. From the VAIO Help and Support Center menu, click VAIO Recovery Options. You can create a VAIO Recovery Media Kit using CD-R, single layer DVD+R, or single layer DVD-R media on VAIO computers equipped with the appropriate optical drive (a CD-RW, DVD-RW, or DVD±RW drive). DVD+RW, DVD-RW, double layer DVD+R, and double layer DVD-R media (when it becomes available) cannot be used to create a VAIO Recovery Media Kit. Other A software library containing the Microsoft® software and Sony® end-user license agreements. Page 8 Planning an Ergonomic Work Space Before you set up your new computer, find the best location for your new computer and plan your work space. There are several ergonomic factors to consider when you arrange your work space: Stable work surface — Use a stable work surface large enough to support the computer and other peripheral equipment. Ventilation — Leave at least eight inches of space on both sides of your computer and at least 5 inches of clearance for the back. Placement of the mouse, keyboard, and other input devices — Place your computer, mouse, or other input devices so that your arms and hands are in a relaxed, comfortable position. The computer's keyboard should be directly in front of you. Keep your wrists in a relaxed position when you are using the keyboard — not angled up or down. Position the mouse at the same level as the keyboard. Hold the mouse with a relaxed hand, and use your whole arm to move it. Take occasional breaks during sessions with your computer, as excessive use of the mouse, keyboard, or joystick may strain muscles or tendons. Furniture and posture — Sit in a chair with good back support and armrests. Adjust the level of the chair so your feet are flat on the floor. A footrest may make you more comfortable. Sit with relaxed, upright posture — avoid slouching forward or leaning far backward. Viewing angle of the display — Position the unit so that the display is 18 to 26 inches directly in front of you, with the top of the screen at or a little below eye level. Use the display's tilting feature to find the best position. You can reduce eye strain and muscle fatigue by placing the display in the proper position. Lighting — Choose a location where windows and lights do not create glare and reflection on the display. Use indirect lighting to avoid bright spots on the display. You can also purchase accessories for your display that help reduce glare. Proper lighting adds to your comfort and work effectiveness. The infrared receiver, located on the front panel of your computer, communicates with the supplied wireless mouse, keyboard, and remote control. The infrared receiver must be visible in a line-of-sight with your wireless devices to enable them to function properly. Page 9 Locating Controls and Ports This section is intended to familiarize you with the controls, ports, and jacks on your computer, wireless mouse, and wireless keyboard. Your computer or peripheral equipment may not be equipped with all of the features described, and the location of the controls, ports, and jacks, may vary from the illustrations shown in this section. For more information about your computer and peripheral equipment, see the specifications sheet for your computer on the Sony Online Support Web site at http://www.sony.com/pcsupport. About the Front Panel About the Back Panel About the Interior Panel About the Side Panel About the Wireless Keyboard About the Mouse About the Remote Control About the i.LINK Port About the PCI Card Slot Page 10 About the Front Panel The front panel of your VAIO® computer is equipped with built-in speakers and indicator lights. Front panel 1 Infrared receiver1 Enables communication with the remote control, to turn on TV, change TV channels, and raise or lower volume. 2 Hard disk drive access indicator Light is amber while reading and writing data. 3 Memory Stick® media access indicator Light is amber when the Memory Stick media slot is in use. 4 Power indicator Lights when the power is on or when the computer is in Stand by mode. 5 Stereo speakers (built-in) The stereo speakers provide sound for software, audio, and video media. 6 Infrared receiver1 Enables communication with the remote control, to turn on TV, change TV channels, and raise or lower volume. 1 Y our c omputer is equipped with a s ingle infrared rec eiver. T he loc ation of this feature may vary, depending on the c omputer model purc has ed. Handling the computer Page 11 Your VAIO® computer has an attached LCD monitor. Handle the computer carefully when adjusting the monitor's viewing angle or moving the computer to another location. Adjusting the monitor viewing angle 1. Place your hands on the sides of the monitor, as shown in the picture. 2. Tilt the monitor to achieve the desired viewing angle. To adjust m onitor v iewing angle Lifting the computer Grasp the computer on both sides, holding the bottom edges firmly. To lift the com puter Page 12 About the Front Panel The front panel of your VAIO® computer is equipped with built-in speakers and indicator lights. Front panel 1 Infrared receiver1 Enables communication with the remote control, to turn on TV, change TV channels, and raise or lower volume. 2 Hard disk drive access indicator Light is amber while reading and writing data. 3 Memory Stick® media access indicator Light is amber when the Memory Stick media slot is in use. 4 Power indicator Lights when the power is on or when the computer is in Stand by mode. 5 Stereo speakers (built-in) The stereo speakers provide sound for software, audio, and video media. 6 Infrared receiver1 Enables communication with the remote control, to turn on TV, change TV channels, and raise or lower volume. 1 Y our c omputer is equipped with a s ingle infrared rec eiver. T he loc ation of this feature may vary, depending on the c omputer model purc has ed. Handling the computer Page 13 Your VAIO® computer has an attached LCD monitor. Handle the computer carefully when adjusting the monitor's viewing angle or moving the computer to another location. Adjusting the monitor viewing angle 1. Place your hands on the sides of the monitor, as shown in the picture. 2. Tilt the monitor to achieve the desired viewing angle. To adjust m onitor v iewing angle Lifting the computer Grasp the computer on both sides, holding the bottom edges firmly. To lift the com puter Page 14 About the Back Panel The back panel of your VAIO® computer provides access to the memory modules. For information on replacing or increasing your computer's memory, see the section, Installing Memory. Back panel 1 Back panel (removable) Slide the back panel up to access the audio, video, USB, and i.LINK ports located on your computer's interior panel. 2 Back panel release tab Press the release tab to enable lowering of the back panel. 3 Cable guides Pass the (1)TV coaxial, (2) network, and (3) modem cables through these guides to prevent accidental unplugging. Page 15 About the Interior Panel Your VAIO® computer may not be equipped with all of these hardware features and the location of the controls, ports, and jacks may vary from the illustrations shown in this section. Interior panel Audio, video, USB, and i.LINK® ports and jacks are located on an interior panel of your computer. The back panel slides up to provide access to these connections. Bottom panel 1 S-video In jack1 Connection for an S-video cable (optional). Audio In jack Connection for an audio cable (supplied). 2 VHF/UHF port Connection for a TV coaxial cable (supplied). 3 i.LINK (4-pin) S400 port (IEEE 1394) Connection for a compatible digital device. 4 Universal Serial Bus (USB 2.0) ports (2) Connections for compatible high/full/low-speed USB devices. 5 Ethernet port Page 16 Connection for a 10BASE-T/100BASE-TX Ethernet. (The port marked with 6 (Network) is for LAN connections only.) Modem line jack2 Connection for an RJ-11 telephone cable (optional). 7 S/PDIF Optical Out port Connection for a digital audio or optical device. 8 Line In jack Connection for an audio device. 1 A video c able adapter is s upplied, enabling the us e of a video c able (optional). 2 A n optional "1 -to-2 " jac k adapter devic e (s plitter) is required to c onnec t both a telephone and modem line to your c omputer. i.LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection. The i.LINK connection may vary, depending on the software programs, operating system, and compatible i.LINK devices. All products with an i.LINK connection may not communicate with each other. Refer to the documentation that came with your compatible i.LINK device for information on operating conditions and proper connection. Before connecting compatible i.LINK devices to your computer, such as an optical or hard disk drive, confirm their operating system compatibility and required operating conditions. Page 17 About the Interior Panel Your VAIO® computer may not be equipped with all of these hardware features and the location of the controls, ports, and jacks may vary from the illustrations shown in this section. Interior panel Audio, video, USB, and i.LINK® ports and jacks are located on an interior panel of your computer. The back panel slides up to provide access to these connections. Bottom panel 1 S-video In jack1 Connection for an S-video cable (optional). Audio In jack Connection for an audio cable (supplied). 2 VHF/UHF port Connection for a TV coaxial cable (supplied). 3 i.LINK (4-pin) S400 port (IEEE 1394) Connection for a compatible digital device. 4 Universal Serial Bus (USB 2.0) ports (2) Connections for compatible high/full/low-speed USB devices. 5 Ethernet port Page 18 Connection for a 10BASE-T/100BASE-TX Ethernet. (The port marked with 6 (Network) is for LAN connections only.) Modem line jack2 Connection for an RJ-11 telephone cable (optional). 7 S/PDIF Optical Out port Connection for a digital audio or optical device. 8 Line In jack Connection for an audio device. 1 A video c able adapter is s upplied, enabling the us e of a video c able (optional). 2 A n optional "1 -to-2 " jac k adapter devic e (s plitter) is required to c onnec t both a telephone and modem line to your c omputer. i.LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection. The i.LINK connection may vary, depending on the software programs, operating system, and compatible i.LINK devices. All products with an i.LINK connection may not communicate with each other. Refer to the documentation that came with your compatible i.LINK device for information on operating conditions and proper connection. Before connecting compatible i.LINK devices to your computer, such as an optical or hard disk drive, confirm their operating system compatibility and required operating conditions. Page 19 About the Side Panel The side panels of your computer provide the connections for supplied and optional accessories. The icons on the side panel help to locate and identify the appropriate jack or port. Right panel 1 PC Card slot A PC card (PCMCIA card) can be inserted into this slot to increase your computer's functional capabilities. 2 Power button Press the power button to turn the computer on and off. 3 Memory Stick® media slot Reads and writes data from and to a Memory Stick media. 4 Optical drive See the online specifications sheet for optical drive information. 5 Optical disc drive access indicator Light is amber while reading and writing data. 6 Optical drive eject button Page 20 Ejects a disc from the optical drive. 7 Headphones jack Connection for optional speakers or headphones. 8 Microphone jack Connection for an optional microphone. 9 i.LINK® 4-pin S400 port (IEEE 1394) Connection for compatible i.LINK devices. 10 Universal Serial Bus (USB 2.0) ports (2) Connections for compatible high/full/low-speed USB devices. 11 Connect button Enables the computer to communicate with the wireless keyboard and wireless optical mouse. 12 Wireless LAN on/off switch1 Enables your computer to connect or disconnect to an available wireless network. 13 AC Input port Connection for the AC power cord (supplied). 14 Power cord hook Prevents the power cord from becoming unplugged from the system when the computer is rotated. 1 N ot available on all models . For details about your c omputer's hardware c onfiguration, s ee the online s pec ific ations s heet. i.LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection. The i.LINK connection may vary, depending on the software programs, operating system and compatible i.LINK devices. All products with an i.LINK connection may not communicate with each other. Refer to the documentation supplied with your compatible i.LINK device for information on operating conditions and proper connection. Before connecting compatible i.LINK devices to your system, such as an optical or hard disk drive, confirm their operating system compatibility and required operating conditions. Page 21 About the Wireless Keyboard Your VAIO® computer is supplied with a wireless keyboard that has a standard key arrangement and additional keys that perform specific functions. The keyboard model or features may vary, based on the computer model purchased. After setting up your wireless keyboard and inserting the batteries, establish the communication between the keyboard and the computer. For instructions, see the section, Connecting the Wireless Keyboard. To set up a wireless keyboard Insert AA batteries1 (supplied) into the wireless keyboard as shown. You can check your keyboard's battery power level by clicking (wireless keyboard icon2), located in the Windows® taskbar notification area. A warning message may also appear on the screen when the keyboard's battery power is low. Do not mix old (used) and new batteries when replacing batteries in the wireless keyboard. Always use the same type and manufacture of battery — do not mix alkaline with manganese batteries. Using incompatible batteries or mixing used, new or different types of batteries can damage the keyboard. Inserting batteries into the wireless keyboard If your wireless keyboard does not operate properly, the batteries may need to be replaced. When your wireless keyboard is not being used for extended periods of time, remove the batteries to avoid possible damage from battery leakage. 1 Y our wireles s keyboard may require two or more A A batteries , depending on the keyboard model s upplied with your c omputer. 2 T he wireles s keyboard ic on is only available with the c omputer model V GC -V 5 1 7 G. Page 22 About the Wireless Keyboard Your VAIO® computer is supplied with a wireless keyboard that has a standard key arrangement and additional keys that perform specific functions. The keyboard model or features may vary, based on the computer model purchased. After setting up your wireless keyboard and inserting the batteries, establish the communication between the keyboard and the computer. For instructions, see the section, Connecting the Wireless Keyboard. To set up a wireless keyboard Insert AA batteries1 (supplied) into the wireless keyboard as shown. You can check your keyboard's battery power level by clicking (wireless keyboard icon2), located in the Windows® taskbar notification area. A warning message may also appear on the screen when the keyboard's battery power is low. Do not mix old (used) and new batteries when replacing batteries in the wireless keyboard. Always use the same type and manufacture of battery — do not mix alkaline with manganese batteries. Using incompatible batteries or mixing used, new or different types of batteries can damage the keyboard. Inserting batteries into the wireless keyboard If your wireless keyboard does not operate properly, the batteries may need to be replaced. When your wireless keyboard is not being used for extended periods of time, remove the batteries to avoid possible damage from battery leakage. 1 Y our wireles s keyboard may require two or more A A batteries , depending on the keyboard model s upplied with your c omputer. 2 T he wireles s keyboard ic on is only available with the c omputer model V GC -V 5 1 7 G. Page 23 About the wireless keyboard (VGP-WKB1) Wireless keyboard (VGP- WKB1) 1 Power switch Slide the switch to turn the keyboard power on or off. 2 Keyboard feet Extend the feet to adjust the keyboard height. 3 CONNECT button Press to enable the wireless keyboard to communicate with the computer. 4 Battery compartment Compartment for the supplied AA batteries. Using a wireless keyboard (VGP-WKB1) The wrist rest can be folded over the keyboard keys, when the keyboard is not in use. To handle a wireless keyboard Identifying keys and functions Page 24 Wireless keyboard (VGP- WKB1) ITEM DESCRIPTION Pointing device and buttons Use the input area to move the pointer on the monitor. The left and right buttons provide the same functions as wireless mouse buttons. Indicators Indicators light when the Caps Lock, Num Lock, or Scroll Lock functions are active. The indicators also light to show battery power levels. Fn Use with function keys to make certain adjustments to your computer, such as volume control, muting, and screen brightness. You can also use the Fn key with the function keys to perform certain task. These tasks vary between software programs. Stand by Press to place the computer into Stand by mode. Press again to resume normal operation1. Function The 12 function keys are used to perform certain tasks. The task associated with each function key varies between software programs. Numeric keypad Use the numeric keypad to type numbers or to perform basic math calculations. Press the Num Lock key to enable the numeric keypad function. Press the Num Lock key again to disable the numeric keypad. Direction arrows The Up, Down, Left, and Right arrow keys move the pointer on the computer screen. Applications Page 25 Press to display a shortcut menu in certain software programs. Pressing this key is equivalent to clicking the right mouse button. Windows The Microsoft® Windows ® key, displays the Start menu. Pressing this key is equivalent to clicking Start on the taskbar. 1 U s e the Stand by key to res ume from Stand by mode. P res s ing other keys or us ing the mous e may not enable your c omputer to res ume normal operation. Using the pointing device The keyboard model, VGC-WKB1, is equipped with a built-in pointing device. Your finger movements on the input area moves the pointer on the computer's monitor. The left and right buttons provide the same functions as the left and right buttons on a mouse. To turn on the pointing device 1. Open the wireless keyboard's wrist rest panel completely. 2. Slide the on/off button to the On position. 3. Use the input area and buttons to direct the pointer on the computer screen and perform your computing tasks. Turning on the pointer dev ice (VGC- WKB1) Action Description Sliding one finger Equivalent to using a mouse to move the pointer on the monitor screen. Tapping once Equivalent to a single-click of the left button on a mouse. Tapping twice Equivalent to a double-click of the left button on a mouse. Sliding finger while pressing the left button Equivalent to using a mouse to drag an item on the monitor screen. Page 26 About the wireless keyboard (VGP-WKB1) Wireless keyboard (VGP- WKB1) 1 Power switch Slide the switch to turn the keyboard power on or off. 2 Keyboard feet Extend the feet to adjust the keyboard height. 3 CONNECT button Press to enable the wireless keyboard to communicate with the computer. 4 Battery compartment Compartment for the supplied AA batteries. Using a wireless keyboard (VGP-WKB1) The wrist rest can be folded over the keyboard keys, when the keyboard is not in use. To handle a wireless keyboard Identifying keys and functions Page 27 Wireless keyboard (VGP- WKB1) ITEM DESCRIPTION Pointing device and buttons Use the input area to move the pointer on the monitor. The left and right buttons provide the same functions as wireless mouse buttons. Indicators Indicators light when the Caps Lock, Num Lock, or Scroll Lock functions are active. The indicators also light to show battery power levels. Fn Use with function keys to make certain adjustments to your computer, such as volume control, muting, and screen brightness. You can also use the Fn key with the function keys to perform certain task. These tasks vary between software programs. Stand by Press to place the computer into Stand by mode. Press again to resume normal operation1. Function The 12 function keys are used to perform certain tasks. The task associated with each function key varies between software programs. Numeric keypad Use the numeric keypad to type numbers or to perform basic math calculations. Press the Num Lock key to enable the numeric keypad function. Press the Num Lock key again to disable the numeric keypad. Direction arrows The Up, Down, Left, and Right arrow keys move the pointer on the computer screen. Applications Page 28 Press to display a shortcut menu in certain software programs. Pressing this key is equivalent to clicking the right mouse button. Windows The Microsoft® Windows ® key, displays the Start menu. Pressing this key is equivalent to clicking Start on the taskbar. 1 U s e the Stand by key to res ume from Stand by mode. P res s ing other keys or us ing the mous e may not enable your c omputer to res ume normal operation. Using the pointing device The keyboard model, VGC-WKB1, is equipped with a built-in pointing device. Your finger movements on the input area moves the pointer on the computer's monitor. The left and right buttons provide the same functions as the left and right buttons on a mouse. To turn on the pointing device 1. Open the wireless keyboard's wrist rest panel completely. 2. Slide the on/off button to the On position. 3. Use the input area and buttons to direct the pointer on the computer screen and perform your computing tasks. Turning on the pointer dev ice (VGC- WKB1) Action Description Sliding one finger Equivalent to using a mouse to move the pointer on the monitor screen. Tapping once Equivalent to a single-click of the left button on a mouse. Tapping twice Equivalent to a double-click of the left button on a mouse. Sliding finger while pressing the left button Equivalent to using a mouse to drag an item on the monitor screen. Page 29 About the wireless keyboard (PCVA-KB6) Wireless keyboard (PCVA- KB6) 1 Keyboard feet Extend the feet to adjust the keyboard height. 2 CONNECT button Press to enable the wireless keyboard to communicate with the computer. 3 Battery compartment Compartment for the supplied AA batteries. 4 Wrist rest Detachable wrist rest that doubles as a keyboard cover. Using a wireless keyboard (PCVA-KB6) The detachable wrist rest can be folded over the keyboard keys, when the keyboard is not in use. To handle a wireless keyboard Page 30 Identifying keys and functions Wireless keyboard (PCVA- KB6) ITEM DESCRIPTION Stand by Press to place the computer into Stand by mode. Press again to resume normal operation1. S keys Press to activate specific applications. Brightness Press increase (+) or decrease (-) the brightness of the LCD screen. Mute Press to turn off speaker sound. Press again to restore sound. Volume controls Press to increase (+) or decrease (-) the speakers' volume. Function The 12 function keys are used to perform certain tasks. The task associated with each function key varies between software programs. Numeric keypad Use the numeric keypad to type numbers or to perform basic math calculations. Press the Num Lock key to enable the numeric keypad function. Press the Num Lock key again to disable the numeric keypad. Direction arrows The Up, Down, Left, and Right arrow keys move the pointer on the computer screen. Applications Press to display a shortcut menu in certain software programs. Pressing this key is equivalent to clicking the right mouse button. Windows on the taskbar. 1 The Microsoft® Windows ® key, displays the Start menu. Pressing this key is equivalent to clicking Start U s e the Stand by key to res ume from Stand by mode. P res s ing other keys or us ing the mous e may not enable your c omputer to res ume normal operation. Page 31 Page 32 About the wireless keyboard (PCVA-KB6) Wireless keyboard (PCVA- KB6) 1 Keyboard feet Extend the feet to adjust the keyboard height. 2 CONNECT button Press to enable the wireless keyboard to communicate with the computer. 3 Battery compartment Compartment for the supplied AA batteries. 4 Wrist rest Detachable wrist rest that doubles as a keyboard cover. Using a wireless keyboard (PCVA-KB6) The detachable wrist rest can be folded over the keyboard keys, when the keyboard is not in use. To handle a wireless keyboard Page 33 Identifying keys and functions Wireless keyboard (PCVA- KB6) ITEM DESCRIPTION Stand by Press to place the computer into Stand by mode. Press again to resume normal operation1. S keys Press to activate specific applications. Brightness Press increase (+) or decrease (-) the brightness of the LCD screen. Mute Press to turn off speaker sound. Press again to restore sound. Volume controls Press to increase (+) or decrease (-) the speakers' volume. Function The 12 function keys are used to perform certain tasks. The task associated with each function key varies between software programs. Numeric keypad Use the numeric keypad to type numbers or to perform basic math calculations. Press the Num Lock key to enable the numeric keypad function. Press the Num Lock key again to disable the numeric keypad. Direction arrows The Up, Down, Left, and Right arrow keys move the pointer on the computer screen. Applications Press to display a shortcut menu in certain software programs. Pressing this key is equivalent to clicking the right mouse button. Windows on the taskbar. 1 The Microsoft® Windows ® key, displays the Start menu. Pressing this key is equivalent to clicking Start U s e the Stand by key to res ume from Stand by mode. P res s ing other keys or us ing the mous e may not enable your c omputer to res ume normal operation. Page 34 Page 35 About the Mouse Your VAIO® computer is supplied with a wireless optical mouse. Before attempting to use the wireless optical mouse with your computer, see the section, Connecting the Wireless Mouse. Wireless m ouse (top) 1 Left mouse button Press to perform specific mouse functions. 2 Wheel Rotate the wheel to scroll up or down on the LCD screen. 3 Right mouse button Press to perform specific mouse functions. Wireless m ouse (Side and bottom ) 1 Power switch Slide power switch to turn the mouse on or off. 2 CONNECT button Press to enable communication between your VAIO® computer and the wireless mouse. 3 Indicators1 Page 36 Lights to show battery power levels. 1 T he battery power level indic ators are only available on the mous e model, V GP -WM S1 . See your s pec ific ations s heet for details on s upplied ac c es s ories . To set up the wireless mouse Insert the AA batteries (supplied) into the wireless mouse as shown. You can check your mouse's battery power level by clicking (wireless mouse icon1), located in the Windows® taskbar notification area. A warning message also appears on the screen when the mouse's battery power is low. Do not mix old (used) and new batteries when replacing batteries in the wireless mouse. Always use the same type and manufacture of battery — do not mix alkaline with manganese batteries. Using incompatible batteries or mixing used, new or different types of batteries can damage the mouse. Inserting batteries into the wireless m ouse If your wireless mouse does not operate properly, the batteries may need to be replaced. When your wireless mouse is not being used for extended periods of time, remove the batteries to avoid possible damage from battery leakage. 1 T he wireles s mous e ic on is only available with the c omputer model V GC -V 5 1 7 G. Page 37 About the Mouse Your VAIO® computer is supplied with a wireless optical mouse. Before attempting to use the wireless optical mouse with your computer, see the section, Connecting the Wireless Mouse. Wireless m ouse (top) 1 Left mouse button Press to perform specific mouse functions. 2 Wheel Rotate the wheel to scroll up or down on the LCD screen. 3 Right mouse button Press to perform specific mouse functions. Wireless m ouse (Side and bottom ) 1 Power switch Slide power switch to turn the mouse on or off. 2 CONNECT button Press to enable communication between your VAIO® computer and the wireless mouse. 3 Indicators1 Page 38 Lights to show battery power levels. 1 T he battery power level indic ators are only available on the mous e model, V GP -WM S1 . See your s pec ific ations s heet for details on s upplied ac c es s ories . To set up the wireless mouse Insert the AA batteries (supplied) into the wireless mouse as shown. You can check your mouse's battery power level by clicking (wireless mouse icon1), located in the Windows® taskbar notification area. A warning message also appears on the screen when the mouse's battery power is low. Do not mix old (used) and new batteries when replacing batteries in the wireless mouse. Always use the same type and manufacture of battery — do not mix alkaline with manganese batteries. Using incompatible batteries or mixing used, new or different types of batteries can damage the mouse. Inserting batteries into the wireless m ouse If your wireless mouse does not operate properly, the batteries may need to be replaced. When your wireless mouse is not being used for extended periods of time, remove the batteries to avoid possible damage from battery leakage. 1 T he wireles s mous e ic on is only available with the c omputer model V GC -V 5 1 7 G. Page 39 About the Remote Control The supplied remote control can start and stop video recording and playback, select channels, and set viewing preferences. This section describes the basic functions of your remote control Rem ote control 1 MUTE button Press to turn off the sound. Press again to restore the sound. 2 Channel number buttons (0-9) Press to select specific channels. (Press the ENTER button to activate channel selection.) 3 JUMP button Press to go to the previous channel. Press again to return to the current channel. 4 LIVE TV button Press to watch current TV programming. Page 40 5 RECD TV button Press to start playback of TV programs recorded with VAIO Zone 6 PICTURES button Press to watch a photo slide show with VAIO Zone 7 software. software. MENU button Press to view a shortcut menu of available VAIO Zone software options. Press again to hide this menu. 8 GUIDE button Press to view the TV program guide. (Note: The TV program guide is only available after setting up the TV channels in the VAIO Zone software.) 9 VOLUME button Press to raise or lower the volume. 10 STANDBY button Press to place the system into Stand by mode. (Note: You cannot place the computer into Stand by mode when certain VAIO Zone functions are running.) 11 ENTER button Press to activate channel selection. See Channel number buttons. 12 REC button Press to begin recording. (Note: The REC function is available for VAIO Zone software only.) REC STOP button Press to stop recording. (Note: The REC STOP function is available for VAIO Zone software only.) REW and FF buttons Press to rewind or fast-forward. PREV and NEXT buttons Page 41 Press to move back to the previous screen or forward to the next screen. PLAY button Press to begin playback. PAUSE button Press to pause playback. STOP button Press to stop playback. 13 MUSIC button Press to listen to music using VAIO Zone 14 software. CD/DVD button Press to play DVDs or audio CDs using VAIO Zone 15 VAIO button Press to start VAIO Zone 16 software. software. You can also close VAIO Zone software by pressing this button. TOOLS button Press to display an option menu while using a VAIO Zone slide show. 17 software feature, such as playing music, or watching a photo Direction arrows and ENTER button Press a direction arrow to locate and select options in VAIO Zone 18 CONTROLS button Press to display the playback controls in VAIO Zone 19 software. Press ENTER to activate the selection. software. Press again to hide the playback controls. CHANNEL button Press to change channels automatically (no number input required). For more details about the function buttons on your remote control, see the VAIO Zone software program Help. To set up the remote control Insert two AA batteries (supplied) into the remote control, as shown. Page 42 Inserting batteries into the rem ote control Do not mix old (used) and new batteries when replacing batteries in the remote control. Always use the same type and manufacture of battery — do not mix alkaline with manganese batteries. Using incompatible batteries or mixing used, new or different types of batteries can damage the remote control. If your remote control does not operate properly, the batteries may need to be replaced. When your remote control is not being used for extended periods of time, remove the batteries to avoid possible damage from battery leakage. Page 43 About the Remote Control The supplied remote control can start and stop video recording and playback, select channels, and set viewing preferences. This section describes the basic functions of your remote control Rem ote control 1 MUTE button Press to turn off the sound. Press again to restore the sound. 2 Channel number buttons (0-9) Press to select specific channels. (Press the ENTER button to activate channel selection.) 3 JUMP button Press to go to the previous channel. Press again to return to the current channel. 4 LIVE TV button Press to watch current TV programming. Page 44 5 RECD TV button Press to start playback of TV programs recorded with VAIO Zone 6 PICTURES button Press to watch a photo slide show with VAIO Zone 7 software. software. MENU button Press to view a shortcut menu of available VAIO Zone software options. Press again to hide this menu. 8 GUIDE button Press to view the TV program guide. (Note: The TV program guide is only available after setting up the TV channels in the VAIO Zone software.) 9 VOLUME button Press to raise or lower the volume. 10 STANDBY button Press to place the system into Stand by mode. (Note: You cannot place the computer into Stand by mode when certain VAIO Zone functions are running.) 11 ENTER button Press to activate channel selection. See Channel number buttons. 12 REC button Press to begin recording. (Note: The REC function is available for VAIO Zone software only.) REC STOP button Press to stop recording. (Note: The REC STOP function is available for VAIO Zone software only.) REW and FF buttons Press to rewind or fast-forward. PREV and NEXT buttons Page 45 Press to move back to the previous screen or forward to the next screen. PLAY button Press to begin playback. PAUSE button Press to pause playback. STOP button Press to stop playback. 13 MUSIC button Press to listen to music using VAIO Zone 14 software. CD/DVD button Press to play DVDs or audio CDs using VAIO Zone 15 VAIO button Press to start VAIO Zone 16 software. software. You can also close VAIO Zone software by pressing this button. TOOLS button Press to display an option menu while using a VAIO Zone slide show. 17 software feature, such as playing music, or watching a photo Direction arrows and ENTER button Press a direction arrow to locate and select options in VAIO Zone 18 CONTROLS button Press to display the playback controls in VAIO Zone 19 software. Press ENTER to activate the selection. software. Press again to hide the playback controls. CHANNEL button Press to change channels automatically (no number input required). For more details about the function buttons on your remote control, see the VAIO Zone software program Help. To set up the remote control Insert two AA batteries (supplied) into the remote control, as shown. Page 46 Inserting batteries into the rem ote control Do not mix old (used) and new batteries when replacing batteries in the remote control. Always use the same type and manufacture of battery — do not mix alkaline with manganese batteries. Using incompatible batteries or mixing used, new or different types of batteries can damage the remote control. If your remote control does not operate properly, the batteries may need to be replaced. When your remote control is not being used for extended periods of time, remove the batteries to avoid possible damage from battery leakage. Page 47 About the i.LINK Port Your VAIO® computer is equipped with a 4-pin i.LINK® port. A 4-pin i.LINK port cannot supply power to a connected i.LINK device. A 6-pin i.LINK port is required to supply power (10V to 12V) to a connected i.LINK device, if the device is equipped with a 6-pin connector. See the instructions supplied with your i.LINK device for more information on installation and use. Connecting an i.LINK (IEEE 1394) device 1. Use the symbol to locate the i.LINK port on your compatible i.LINK device. Plug the device's i.LINK cable connector into this port. 2. Plug the other end of the cable into the i.LINK port on your computer. Page 48 About the i.LINK Port Your VAIO® computer is equipped with a 4-pin i.LINK® port. A 4-pin i.LINK port cannot supply power to a connected i.LINK device. A 6-pin i.LINK port is required to supply power (10V to 12V) to a connected i.LINK device, if the device is equipped with a 6-pin connector. See the instructions supplied with your i.LINK device for more information on installation and use. Connecting an i.LINK (IEEE 1394) device 1. Use the symbol to locate the i.LINK port on your compatible i.LINK device. Plug the device's i.LINK cable connector into this port. 2. Plug the other end of the cable into the i.LINK port on your computer. Page 49 About the PCI Card Slot Your computer has a card bus PC Card slot that supports Type I or Type II PC (PCMCIA) Cards. You do not need to shut down your computer when inserting or removing a PC Card. For details about your PC Card, see the information supplied with the Card. Inserting a PC Card 1. Use your fingertip to open the panel covering the PC Card slot, located on the right side panel of your computer. 2. With the label facing towards the front of the computer, insert the PC Card into the PC Card slot. Inserting a PC Card 3. Push the PC Card gently into the slot. The card is automatically detected. If the PC Card does not insert easily, remove it from the PC Card slot and verify that it is not upside-down or backwards. Carefully reinsert the PC Card, without forcing it into the slot. Removing a PC Card 1. Close all software programs that may access the PC Card, to avoid data loss. 2. Double-click the 3. Click to select the name of the card that you want to eject and click Stop. The Stop a Hardware Device window appears. Click OK. 4. When the message, Safe to Remove Hardware appears, press the Eject button once to extend the button out from the computer 5. Press the Eject button again, to eject the PC Card from the computer. Safely Remove Hardware icon in the Windows® taskbar. Rem ov ing a PC Card 6. When the PC Card ejects from the PC Card slot, remove the card by holding the edges and pulling it out Page 50 carefully. 7. Close the PC Card panel on the computer. If you eject the PC Card incorrectly, your computer may not work properly. Page 51 About the PCI Card Slot Your computer has a card bus PC Card slot that supports Type I or Type II PC (PCMCIA) Cards. You do not need to shut down your computer when inserting or removing a PC Card. For details about your PC Card, see the information supplied with the Card. Inserting a PC Card 1. Use your fingertip to open the panel covering the PC Card slot, located on the right side panel of your computer. 2. With the label facing towards the front of the computer, insert the PC Card into the PC Card slot. Inserting a PC Card 3. Push the PC Card gently into the slot. The card is automatically detected. If the PC Card does not insert easily, remove it from the PC Card slot and verify that it is not upside-down or backwards. Carefully reinsert the PC Card, without forcing it into the slot. Removing a PC Card 1. Close all software programs that may access the PC Card, to avoid data loss. 2. Double-click the 3. Click to select the name of the card that you want to eject and click Stop. The Stop a Hardware Device window appears. Click OK. 4. When the message, Safe to Remove Hardware appears, press the Eject button once to extend the button out from the computer 5. Press the Eject button again, to eject the PC Card from the computer. Safely Remove Hardware icon in the Windows® taskbar. Rem ov ing a PC Card 6. When the PC Card ejects from the PC Card slot, remove the card by holding the edges and pulling it out Page 52 carefully. 7. Close the PC Card panel on the computer. If you eject the PC Card incorrectly, your computer may not work properly. Page 53 About the PCI Card Slot Your computer has a card bus PC Card slot that supports Type I or Type II PC (PCMCIA) Cards. You do not need to shut down your computer when inserting or removing a PC Card. For details about your PC Card, see the information supplied with the Card. Inserting a PC Card 1. Use your fingertip to open the panel covering the PC Card slot, located on the right side panel of your computer. 2. With the label facing towards the front of the computer, insert the PC Card into the PC Card slot. Inserting a PC Card 3. Push the PC Card gently into the slot. The card is automatically detected. If the PC Card does not insert easily, remove it from the PC Card slot and verify that it is not upside-down or backwards. Carefully reinsert the PC Card, without forcing it into the slot. Removing a PC Card 1. Close all software programs that may access the PC Card, to avoid data loss. 2. Double-click the 3. Click to select the name of the card that you want to eject and click Stop. The Stop a Hardware Device window appears. Click OK. 4. When the message, Safe to Remove Hardware appears, press the Eject button once to extend the button out from the computer 5. Press the Eject button again, to eject the PC Card from the computer. Safely Remove Hardware icon in the Windows® taskbar. Rem ov ing a PC Card 6. When the PC Card ejects from the PC Card slot, remove the card by holding the edges and pulling it out Page 54 carefully. 7. Close the PC Card panel on the computer. If you eject the PC Card incorrectly, your computer may not work properly. Page 55 Setting Up Your Computer You can set up your system quickly and easily with the instructions provided in this section. See the specifications sheet for your computer on the Sony Online Support Web site at http://www.sony.com/pcsupport, for details about your computer's hardware configuration. Connecting the Power Cord Connecting the Wireless Keyboard Connecting the Wireless Mouse Connecting the Modem Cable Turning On Your Computer Registering Your Computer Turning Off Your Computer Page 56 Connecting the Power Cord The computer's power cord must be plugged into an AC power source, such as an AC wall outlet, surge protector, or Uninterruptible Power Supply (UPS), before you can establish communication with your wireless keyboard and wireless mouse. Your computer has the ability to be turned on its base and the power cord may become unplugged. You may lose data if your system loses power while software programs are running. Use the attached power cord hook, located on the right side of the computer, to avoid accidentally unplugging your computer. 1. Insert the power cord into the AC input port on the back panel of the computer. 2. Pass the power cord cable over the power cord hook, located next to the AC power port. 3. Insert the power cord plug into a grounded AC wall outlet, surge protector, or Universal Power Supply (UPS). Connecting the power cord to a power outlet Install your computer so you can easily reach the power outlet in the event of an emergency. Page 57 Connecting the Wireless Keyboard Your VAIO® computer is supplied with a wireless keyboard1. Before attempting to use the wireless keyboard, you must enable communication between the computer and the keyboard. To connect your wireless keyboard, it must be within 11 inches of the computer2 When attempting to connect the wireless keyboard, confirm that the AA batteries (supplied) are properly inserted into the keyboard before your computer is turned on. To connect the wireless keyboard 1. Turn on your computer by pressing the power button. 2. For the keyboard model, VGC-WKB1, slide the power switch to the On position. The power switch is located on the side of the keyboard. 3. Immediately press the CONNECT button, located on the right panel of the computer. 4. Turn the wireless keyboard over. 5. Press the CONNECT button3 on the bottom of the keyboard, to activate communication between the wireless keyboard and the computer. Connecting the keyboard Additional information about using a wireless keyboard The wireless keyboard requires unobstructed communication with the system unit for proper operation. To maintain good communication, operate your wireless keyboard within the distance limitations of keyboard1. Confirm that the supplied AA batteries are properly installed. Press the CONNECT button located on the right panel of the computer first, and then press the Connect button on the bottom of the keyboard. Verify the infrared receiver on the computer's front panel is free of obstructions that may prevent proper operation. Avoid using radio-controlled toys or equipment, CB radios, and other wireless devices in the area near your wireless keyboard. These devices may cause interference, causing your keyboard to stop working properly. Page 58 Do not place metal furniture near your computer or wireless keyboard, as this may create interference, causing your keyboard to stop working properly. Do not mix old (used) and new batteries when replacing batteries in the wireless keyboard. Always use the same type and manufacture of battery — do not mix alkaline with manganese batteries. Using incompatible batteries or mixing used, new or different types of batteries can damage the keyboard. 1 T he s upplied wireles s keyboard model varies with the c omputer model purc has ed. O perate the keyboard, V GP -WKB1 , within 3 2 feet of the c omputer. O perate the keyboard, P C V A -KB6 , within 2 .5 feet of the c omputer. 2 3 T he loc ation of the wireles s keyboard's Connect button varies between different keyboard models . Page 59 Connecting the Wireless Mouse Your VAIO® computer is supplied with a wireless mouse. Before attempting to use the wireless mouse, you must enable communication between the computer and the mouse. To connect your wireless mouse, it must be within 11 inches of the computer1. When attempting to connect the wireless mouse, confirm that the AA batteries (supplied) are properly inserted into the mouse before your computer is turned on. To connect the wireless optical mouse 1. Turn on your computer by pressing the power button. 2. Turn the wireless mouse over and slide the power button to the ON position. 3. Immediately press the CONNECT button on the right panel of the computer. 4. Press the CONNECT button on the bottom of the mouse. Connecting the m ouse 5. Place the optical mouse on an appropriate surface to enable tracking. Additional information about using a wireless optical mouse A wireless optical mouse requires unobstructed communication with the system unit for proper operation. To maintain good communication, operate your wireless mouse within the distance limitations of the mouse1. Confirm that the supplied AA batteries are properly installed. Press the CONNECT button located on the right panel of the computer first, and then press the Connect button on the bottom of the mouse. Verify the infrared receiver on the computer's front panel is free of obstructions that may prevent proper operation. Avoid using radio-controlled toys or equipment, CB radios, and other wireless devices in the area near your wireless mouse. These devices may cause interference, causing your mouse to stop working properly. Do not place metal furniture near your computer or wireless mouse, as this may create interference, causing your mouse to stop working properly. Page 60 Do not mix old (used) and new batteries when replacing batteries in the wireless mouse. Always use the same type and manufacture of battery — do not mix alkaline with manganese batteries. Using incompatible batteries or mixing used, new or different types of batteries can damage the mouse. A wireless optical mouse requires an appropriate surface texture in order to provide precision pointing and tracking. Use surfaces such as plain paper, card stock, or fabric that have minimal repetitive patterns. Avoid surfaces such as mirrors, smooth glass, or magazines that have half- tone printing. O perate the mous e, V GP -WM S1 , within 3 2 feet of the c omputer. O perate the mous e, P C V A -M S2 , within 2 .5 feet of the c omputer. 1 Page 61 Connecting the Modem Cable Your computer is equipped with a single modem line jack to connect your installed modem with your telephone wall jack. To use your wall jack for both telephone and modem lines, purchase an additional RJ-11 telephone cable and a "1-to-2" jack adapter device (splitter). To connect the modem 1. Unplug your telephone from the wall jack and set aside. 2. Plug the supplied modem cable into the modem line jack, located on the interior panel of your computer. 3. Pass the modem cable through the cable guide to protect against accidental disconnection. 4. Plug the other end of the modem cable into the telephone wall jack. To connect the telephone and modem cables 1. Unplug your telephone cable from the wall jack. 2. Insert the telephone cable into one of the RJ-11 jacks on a splitter device (optional). 3. Insert one end of the modem cable (supplied) into the other RJ-11 jack on the splitter device. 4. Insert the plug end of the splitter device into the wall jack. 5. Plug the modem cable into the modem line jack, located on the interior panel of your computer. 6. Pass the modem cable through the cable guide to protect against accidental disconnection. Connecting the telephone and m odem cables Your computer has a protective sticker covering the Ethernet port. Connect only 10BASE-T and 100BASE-TX cables to the Ethernet port. Using other cables or a telephone cable may result in an electric current overload that can cause a malfunction, excessive heat, or fire in the port. For help on connecting to a network, see your network administrator. Page 62 Turning On Your Computer Press the power button to turn the computer on. When you start your computer, it may detect new hardware and prompt you to restart your computer. Respond to this prompt immediately. To turn on your com puter Page 63 Registering Your Computer Register your computer and take advantage of Sony's commitment to quality customer support1. About the benefits of registering with Sony Sony Customer Support — Communicate with a Support Representative to troubleshoot problems you may be having with your computer. Limited warranty — Protect your investment. See the Limited Warranty Card for more details. You are prompted to register your computer the first time you turn on the computer. Follow the on-screen instructions to complete the registration process. If you are not able to register your computer during the first session, you can register your computer online at the Sony VAIO PC Registration Web site. Go to http://www.sony.com/vaioregistration. 1 Sony produc t regis tration is voluntary; failure to regis ter will not diminis h your limited warranty rights . Page 64 Turning Off Your Computer Follow these steps when you are ready to turn off your computer for an extended period of time. To avoid loss of data, do not use the Power button to turn off the computer. To turn off your computer 1. Click Start in the Windows ® taskbar, then select Turn Off Computer. The Turn Off Computer dialog box appears. 2. Select the Turn Off option. Respond to any prompts about saving your documents. 3. Wait for your computer to turn off automatically—the power indicator light turns off. 4. Turn off any peripheral devices connected to your computer. If you plan to stop using your computer for a short period of time, use Stand by mode. About the power button If your computer stops responding, press and hold the Power button for more than six seconds to force your system to shut down. You may need to repeat this procedure if your computer does not shut down on the first attempt. Page 65 Setting Up TV Viewing Certain VAIO® computer models have the Sony VAIO Zone software installed, enhancing your music, TV, and video enjoyment. VAIO Zone software provides options for TV, DVD, and video viewing, personal video recording, and music playback. This section describes how to set up your television, TV channels, set-top box, and other features1. To set up TV connections Setting up TV viewing T he hardware c onfiguration of your c omputer may vary from the illus trations s hown in this s ec tion. Go to the Sony O nline Support Web s ite at http://www.s ony.c om/pc s upport, to s ee the s pec ific ations s heet for your c omputer 1 Page 66 To set up TV connections The best method of connecting your computer system, TV monitor or display, and cable service access, is determined by the type of cable connection or service available in your home. Your VAIO® computer is supplied with certain cables. Your in-home cable access may require extra cables, adapters or connection equipment not supplied with your computer. Page 67 Connecting to standard cable access (CATV) Option 1 1. Connect one end of the TV coaxial cable (supplied) to your cable service access. 2. Connect the other end of the TV coaxial cable to the VHF/UHF port on the interior panel of your computer. To connect in CATV m ode (Option 1) Option 2 1. Connect one end of a TV coaxial cable (optional) to your cable service access. Connect the other end to the single-connection end of a splitter adapter (optional). 2. Connect the TV coaxial cable (supplied) to the double-connection end of the splitter adapter. Connect the other end to the VHF/UHF port on the interior panel of your computer. Pass the TV coaxial cable through the cable guide to avoid accidental disconnection. 3. Connect a third TV coaxial cable (optional) to the double-connection end of the splitter adapter. Connect the other end to the VHF/UHF port on the rear of your TV monitor or display. To connect in CATV m ode (Option 2) Page 68 Connecting to a standard antenna (air) You can connect your computer to an indoor/outdoor antenna system, using Option 1 or 2 from the previous section, Connecting to standard cable access (CATV). Depending on the type of antenna system in your home, your connection may require a VHF/UHF RF combiner/transformer (optional) to connect your computer and the indoor/outdoor antenna system. If you are connecting to an indoor/outdoor antenna, you may need to reorient the antenna for best reception. Option 1 1. Connect one end of a TV coaxial cable (optional) to your antenna outlet. Connect the other end to a VHF/UHF RF combiner/transformer (optional). 2. Connect the TV coaxial cable (supplied) from the combiner/transformer to the VHF/UHF port on the interior panel of your computer. Option 2 1. Connect both ends of the antenna's twin lead cable to the screw-type grips on the combiner/transformer. 2. Connect the TV coaxial cable (supplied) from the combiner/transformer to the VHF/UHF port on the interior panel of your computer. To connect in standard antenna m ode (air) Your VAIO® computer is supplied with certain cables. Depending on your in-home cable access, you may require extra cables, adapters or connection equipment not supplied with your computer. Page 69 Connecting with a cable or satellite set-top box (STB) You can connect your computer to cable service access that uses a set-top box (cable or satellite). When using the set-top box (STB) setup, you can only change channels through the STB, using its controls or supplied remote control. When using the STB setup: The remote control cannot be used to change TV channels. You can use the remote control to set VAIO Zone software to the appropriate channel-out number (channel 3, 4, etc.) or to the direct video input specified by your cable or satellite service provider. A standard TV remote control cannot be used to change TV channels while using a STB. You can use your TV remote control to set the TV to the channel-out number (channel 3, 4, etc.) or direct video input specified by your cable or satellite service provider. You may be able to use a universal remote control or commander to change TV channels, if the device is able to control the STB. Cable/satellite service, equipment, and features, may vary between service providers. Contact your cable or satellite service provider for details on using STB equipment and accessories. Option 1 1. Connect one end of a TV coaxial cable (optional) to your cable service access. Connect the other end to the In jack on the back panel of your set-top box (STB). 2. Connect a second TV coaxial cable (optional) to the Out jack on your STB. Connect the other end to the single-connection end of a splitter device (optional). 3. Connect a third TV coaxial cable (supplied) to the double-connection end of the splitter device. Connect the other end to the VHF/UHF port on the interior panel of your computer. 4. Connect a fourth TV coaxial cable (optional) to the double-connection end of the splitter device. Connect the other end to the VHF/UHF port on the rear of your TV monitor or display. To connect in STB m ode (Option 1) Option 2 1. Connect one end of the TV coaxial cable (supplied) to your cable service access. Connect the other end to the In jack on the back panel of your set-top box (STB). 2. Connect a second TV coaxial cable (optional) to the Out jack on your STB unit. Connect the other end to the VHF/UHF port on the rear of your TV monitor or display. Page 70 3. Connect the double mini-plugs of the audio cable (supplied) to the Audio-OUT (L/R) jacks on the back panel of your STB unit, matching the plug and jack colors. 4. Connect the single plug end of the audio cable to the Audio In jack on the interior panel of your computer. To connect in STB m ode (Option 2) 5. Connect one end of an S-video cable (optional) to the Video-Out jack on the back panel of your STB unit. 6. Connect the other end of the same S-video cable to the S-video In jack on the interior panel of your computer. The video cable adapter (supplied) can be used with a video cable (optional) to connect your set-top box to the computer's S-video In jack. Page 71 Setting up additional equipment This section illustrates how to set up additional equipment. To connect a compatible VCR or camcorder Your VAIO® computer has both audio and video connection capability. You can locate the appropriate connections on the interior panel of the system unit. You can connect a VCR or camcorder, using the audio jack and video port. Your VCR or camcorder may have either standard video or S-video connection capability. To connect a VCR or cam corder The video cable adapter (supplied) can be used with a video cable (optional) to connect your VCR to the computer's S-video In jack. Page 72 Connecting a TV monitor (display) 1. Connect an S-video cable (optional) to the S-video In jack, located on the interior panel of your computer. 2. Connect the other end of the same cable to the S-video Out jack on your TV monitor or display, located on either the side or back of your TV monitor. 3. Connect the single-jack end of an audio cable (optional) to the Audio In jack, located on the interior panel of your computer. Connect the double-jack end of the audio cable to the Audio-In (L/R) on your TV monitor or display, located on either the side or rear of your TV monitor/display.) Page 73 Setting up TV viewing When starting VAIO Zone software for the first time, you are prompted to set up your TV channel source and establish the listings for your local TV program guide. The VAIO Zone setup wizard opens automatically to provide step-by-step instructions. Page 74 Setting your computer's time and date To maintain accuracy for your TV program guide listings and for timer recording, verify that your computer's time and date settings are correct. The time and date settings are displayed in the Windows® taskbar notification area. To correct these settings: 1. Right-click with your mouse, or use the pointing device's right button. A shortcut menu appears. 2. Select Adjust Date/Time, and a dialog box appears. 3. Correct the date and time, if necessary. Page 75 Starting VAIO Zone software You can start VAIO Zone software using your remote control, wireless mouse, or the wireless keyboard's pointing device. To start VAIO Zone software with the remote control 1. Point the remote control towards the infrared receiver on the front panel of the computer. 2. Press the VAIO button on the remote control. The VAIO Zone main window appears. 3. Use the direction arrows and ENTER button to locate options and activate selections. To start VAIO Zone software with the wireless mouse or pointing device 1. Click Start in the Windows ® taskbar and select VAIO Zone from the Start menu. The VAIO Zone main window appears. 2. Use the mouse or pointing device to locate options and activate selections. VAIO Zone m ain window Page 76 Starting the setup wizard (first time use) 1. Connect your computer to the Internet. Your computer uses an active Internet connection to set up TV program listings in the electronic program guide (iEPG). 2. Click Start in the Windows taskbar and select VAIO Zone from the Start menu. When you start VAIO Zone software for the first time, the setup wizard appears, prompting you to select your TV connection situation. VAIO Zone Setup wizard 3. Select the option that best describes your TV connection type and select Next. Cable or Satellite with a set-top box — Select this option if your TV signal is received through a digital cable or satellite service set-top box. Cable without a set-top box — Select this option if you are using a TV coaxial cable to connect the cable service access (wall outlet), directly to your computer. Antenna — Select this option if you connect an aerial antenna's cable directly to your computer. If you are not sure of the type of cable connection to select, contact your cable service provider for more information. VAIO Zone Setup wizard - TV channel scan Page 77 4. Follow the on-screen instructions, if necessary, and Select Next. While VAIO Zone software is scanning for TV channels, you may see or hear intermittent TV programming. This is part of the channel scanning process. VAIO Zone Setup wizard - Channel scanning in process When channel scanning is complete, the wizard displays available channels. VAIO Zone Setup wizard - Scanning com plete Page 78 5. If the channels displayed are correct and complete, select Next. A message window appears, prompting you to begin configuring your electronic TV program guide. VAIO Zone Setup wizard - Set up electronic TV program guide 6. Select Yes to begin iEPG setup. The iEPG Channel Setup - Step 1 appears. If you are not connected to the Internet, you cannot set up the electronic TV program guide (iEPG). VAIO Zone software begins playing a current TV program. iEPG Channel Setup - Step 1 Page 79 7. On the iEPG Channel Setup window (Step 1), use the remote control or wireless mouse to enter in your zip code. Select Continue. A list of local cable service providers appears. iEPG Channel Setup - Step 2 8. On the iEPG Channel Setup window (Step 2), use the remote control or wireless mouse to select your service provider. Select Continue. A listing of available TV channels appears. iEPG Channel Setup - Step 3 9. Use the remote control or the mouse to scroll through the TV channel lineup, to verify that the listing is correct. Select Yes to confirm the lineup. 10. Press Guide on the remote control to view the electronic TV program guide, or press Live TV on the remote control to begin watching TV. Page 80 Additional information about VAIO Zone software VAIO Zone software is a media player and a personal video recorder software that provides many options for Watching TV programs, DVD movies, and other video content. Copying TV programs and your own video content to DVDs. Listening to music and creating your own audio CDs. Creating slide shows using your favorite photos, adding personal touches like music and transition effects. Locating VAIO Zone software Help You can find instructions and other helpful information about VAIO Zone software in the software's Help. To access the Help: 1. Click Start in the Windows ® taskbar, and point to All Programs. 2. Point to VAIO Zone, and then click on VAIO Zone Help. Page 81 Using Memory Cards and Memory Card Readers This section provides basic information about using your computer's installed memory card readers. Your computer may not be equipped with all of the memory card readers described in this section, depending on the computer model or configuration purchased. To view the installed hardware configuration for your computer, see the online Specifications sheet. About Your Memory Card Readers Inserting a Memory Card Removing a Memory Card About Memory Stick Media Sharing Memory Cards Page 82 About Your Memory Card Readers Your VAIO® computer is equipped with memory card readers1 that are compatible with many popular types of memory cards. You can use your computer's memory card readers to transfer data between digital cameras, camcorders, music players, and other audio/video devices. Mem ory card readers and com patible m edia Y our c omputer may not be equipped with all of the memory c ard readers s hown here, or the c onfiguration may be different. T o view the s pec ific ations for the ins talled memory c ard readers for your c omputer, s ee the online s pec ific ations s heet. 1 Page 83 Inserting a Memory Card Your memory card reader(s) may be located behind a protective cover on the front of the computer. The style and location of front panel cover varies, depending on the computer model purchased. Certain VAIO® computers do not have a covered memory card reader(s) or the readers may be located on the side panel. See your computer's specification sheet for details about your computer's memory card reader configuration. Opening a front panel cov er 1. Locate the appropriate reader for the memory card you want to use. 2. Insert the memory card into the reader, in the direction of the arrow on the media. Do not force the card into the reader. If the memory card does not go into the reader easily, remove it and verify you are inserting it in the proper direction. Page 84 Removing a Memory Card The correct way to remove a memory card from a memory card reader varies, depending upon the media, reader, or computer model. Use care when removing a memory card to avoid damage to the reader or card. Do not remove a memory card while the media access indicator light is on. The card or its data may become damaged. 1 To remove a Memory Stick® media, Secure Digital (SD), MultiMediaCard , SmartMedia , or xD-Picture Card media 1. Press the extended part of the memory card, causing it to extend out from the reader's slot. 2. When the card extends, carefully remove it. To remove a CompactFlash media1 1. Firmly grasp the extended part of the memory card. 2. Pull to remove from the reader. C ertain M emory Stic k ® media c an be removed us ing thes e ins truc tions . Page 85 About Memory Stick Media Memory Stick® media are a compact, portable, and versatile data storage media designed for exchanging and sharing digital data with compatible devices. The following types of Memory Stick media are available, but compatibility with your computer can vary. MagicGate Memory Stick® media — Provides copyright protection with authentication and encryption, using Sony® MagicGate technology. Authentication ensures that protected content is only transferred between compliant devices and media. Protected content can be recorded and transferred in an encrypted format that prevents unauthorized duplication or playback. You can store different data formats on a single Memory Stick media. Memory Stick PRO media — Provides MagicGate copyright protection and high-speed data transfer features when used with compatible Memory Stick PRO devices. VAIO® computers support Memory Stick PRO media for data storage purposes only. High-speed data transfer and MagicGate technology features, such as authentication and encryption, may not be available. You can store different data formats on a single Memory Stick media. Memory Stick PRO Duo media — Provides the same features and benefits of Memory Stick PRO that is 1/3 smaller in size. Memory Stick® media — Provides data storage only. The Memory Stick media does not provide MagicGate technology or high-speed data transfer. You can store different data formats on a single Memory Stick media. Memory Stick Duo media — Provides the same features and benefits of MagicGate form that is 1/3 smaller in size. media, in a form Memory Stick media, in a Compatibility between software programs and Memory Stick media formats may vary. At this time, Sony suggests using only MagicGate Memory Stick media to store and transfer any data created with SonicStage or OpenMG software. Visit the Sony online support Web site at http://www.sony.com/pcsupport regularly for the latest information on Memory Stick® media. Memory Stick media do not support AVI file playback directly from the media. Copy the video file to your hard disk drive and then play back the file. To protect data on Memory Stick media Some Memory Stick media are equipped with a write-protect tab1. The write-protect tab prevents accidental changes to information recorded on your Memory Stick media. When you slide the write-protect tab to the LOCK position, your Memory Stick media is write-protected. You cannot delete, copy, or save information on the media while the write-protect tab in the LOCK position. When you slide the tab to the un-LOCK position, you can write to or modify your Memory Stick media's contents. Locking the Mem ory Stick Media If your computer stops recognizing your Memory Stick® media, you may have removed the media from the Memory Stick drive before the data access process completed. If this occurs, follow these steps: 1. Remove the Memory Stick media from the slot. 2. Shut down your computer, closing any open software programs, and then turn your computer off. 3. Wait approximately 30 seconds, and then restart your computer. Your computer recognizes the Memory Stick media, when you insert it into the Memory Stick slot again. Some M emory Stic k media do not have a write-protec t tab, or the write-protec t tab is in a different loc ation. For details about us ing your M emory Stic k media, s ee the media's s upplied information s heet. 1 Page 86 Sharing Memory Cards If you plan to share your memory card between your VAIO® computer and devices such as a digital camera or music player, the card must be formatted properly. Format the memory card by using it in the device first. See the information supplied with the device for details how to format the memory card. If your device does not recognize memory card that has been formatted by your computer, follow these steps: 1. Save the card's contents to your hard disk drive. 2. Reformat the memory card using the device, not your computer. Page 87 Upgrading and Maintaining Your VAIO Computer In the future you may want to increase the functionality of your VAIO® computer. This section provides information about upgrading your system. Overview Installing Memory Replacing the Lithium Battery Replacing a Hard Disk Drive Page 88 Overview Sony recommends contacting your local dealer for upgrade or maintenance of your new computer. Your local dealer is familiar with this specialized personal computer and is familiar with the safety practices and regulatory compliance required for modifying electronic equipment. To locate information about your computer See the computer's online specifications sheet for more information about your computer's hardware configuration. To view the online specifications sheet: 1. Connect to the Internet. 2. Go to the Sony online support Web site at http://www.sony.com/pcsupport. 3. Click the Documentation link and follow the on-screen instructions to locate your model's specifications sheet. Page 89 Installing Memory The amount of preinstalled memory can vary, depending on the system configuration purchased. Your computer may ship with all available memory slots filled. For memory replacement or upgrades, use the correct memory module for your computer's configuration.See the specifications sheet for your computer on the Sony Online Support Web site at http://www.sony.com/pcsupport, for details about the amount of memory installed in your computer. Before upgrading your computer Disconnect the computer from its power source and from telecommunications links, networks, or modems, before you open the unit or follow any procedures described in this section. Failure to disconnect your computer from its power source may result in personal injury or equipment damage. Always turn the power off before you open the system or connect your computer to peripheral equipment. Otherwise, damage may occur to the integrated circuits in your computer. Electrostatic discharge (ESD) can damage disk drives, add-on cards, and other components. Follow the procedures described here only at an ESD workstation. If such a station is not available, do not work in a carpeted area and do not handle materials that produce or hold static electricity (for example, cellophane wrappers). Ground yourself by maintaining continuous contact with an unpainted metal portion of the chassis while performing the procedure. Your computer may not be equipped with all of the hardware features mentioned in this section. The interior hardware configuration of your system may vary from the illustrations, depending on the computer purchased. Page 90 Installing Memory The amount of preinstalled memory can vary, depending on the system configuration purchased. Your computer may ship with all available memory slots filled. For memory replacement or upgrades, use the correct memory module for your computer's configuration.See the specifications sheet for your computer on the Sony Online Support Web site at http://www.sony.com/pcsupport, for details about the amount of memory installed in your computer. Before upgrading your computer Disconnect the computer from its power source and from telecommunications links, networks, or modems, before you open the unit or follow any procedures described in this section. Failure to disconnect your computer from its power source may result in personal injury or equipment damage. Always turn the power off before you open the system or connect your computer to peripheral equipment. Otherwise, damage may occur to the integrated circuits in your computer. Electrostatic discharge (ESD) can damage disk drives, add-on cards, and other components. Follow the procedures described here only at an ESD workstation. If such a station is not available, do not work in a carpeted area and do not handle materials that produce or hold static electricity (for example, cellophane wrappers). Ground yourself by maintaining continuous contact with an unpainted metal portion of the chassis while performing the procedure. Your computer may not be equipped with all of the hardware features mentioned in this section. The interior hardware configuration of your system may vary from the illustrations, depending on the computer purchased. Page 91 Removing the back cover 1. Shut down your computer and turn off all peripheral devices, such as your printer. 2. Unplug your computer and disconnect any peripheral devices. 3. Gently place the system unit on a flat and stable surface, with the LCD screen facing down. 4. Slide the back panel cover open, as shown. 5. Lift the cover away from the unit and set aside. Rem ov ing the back cov er Use caution when placing the LCD screen face-down on a table or other flat surface. The work surface must be free of dirt or debris that may damage the screen. Page 92 Removing the memory cover 1. Remove the back cover. See Removing the back cover. 2. Remove the screws on the memory cover and set aside. 3. Lift the edge of the memory cover and disengage the memory cover tabs from the slots on the computer. Rem ov ing the m em ory cov er 4. Remove the memory cover to access the memory module slots. Page 93 Removing a memory module 1. Locate the memory module(s) you wish to remove. 2. Push down on the latches, located on both sides of the module, to gently eject it from the slot. Rem ov ing a m em ory m odule 3. Grasp the memory module by the sides and remove from the system unit. Store the module in a static-free bag. Page 94 Installing a memory module 1. Remove the memory module from its anti-static package, handling it by the edges. 2. Locate the center notch on the bottom edge of the memory module and align it to the center notch in the open module slot. 3. Firmly insert the lower edge of the module into the slot by pressing down evenly against the module's upper corners. The side latches snap into position, holding the memory module in place. To avoid damaging a memory module or the memory module slot, move the side latches slightly outward to relieve pressure. The module is properly inserted when the side latches click into place. Page 95 Replacing the memory cover 1. Align the memory cover tabs to the slots on the computer. 2. Gently press down on the memory cover until the cover snaps into place. 3. Replace the screws in the memory cover. 4. Replace the back cover. See Replacing the back cover. Replacing the m em ory cov er Page 96 Replacing the back cover 1. Place the back panel cover against the computer, aligning it to the tracks on each side. 2. Gently slide the back cover onto the computer until it gently snaps into place. Replacing the back cov er Page 97 Replacing the Lithium Battery The lithium battery weakens after several years and the system settings, such as the date and time stored in CMOS RAM, may become inaccurate. If this occurs, contact your local dealer to replace the lithium battery. There is danger of the battery exploding if it is replaced incorrectly. Contact your local dealer to replace the lithium battery. Replace the battery only with a CR2032-type lithium battery. Dispose of the lithium battery properly. In some areas, the disposal of lithium batteries in household or business trash may be prohibited. You can return your unwanted lithium batteries to your nearest Sony Service Center or Factory Service Center. To locate a Service Center near you, visit the Sony Computing Web site at http://www.sony.com/pcsupport. Page 98 Replacing a Hard Disk Drive Your computer has an installed ATA-100, 3½-inch hard disk drive. Do not attempt to replace the hard drive. Contact your local dealer for replacement or upgrade of the hard disk drive. Page 99 Troubleshooting This section describes how to solve common problems and provides helpful information about using your computer's hardware features and preinstalled software. Your computer may not be equipped with all of the features or software discussed in this section, depending on the computer model or configuration purchased. About VAIO Computer Functions About System Security About Media Center About the Mouse and Keyboard About the Modem About the Speakers About Using a Microphone About Using Peripheral Equipment Page 100 About VAIO Computer Functions My computer does not start. Verify that the computer is plugged into a power source and that it is turned on. Check that the power indicator is lit on the front panel of the computer. Confirm that a disk is not in the floppy disk drive1 (unless you are using a bootable floppy disk). Confirm that a CD or DVD is not in an optical drive (unless you are using bootable media). Confirm that the power cord and all cables are connected firmly. If you plugged the computer into a power strip or Uninterruptible Power Supply (UPS), make sure the power strip or UPS is turned on and working. Verify that the monitor is plugged into a power source and turned on. If your computer has a built-in monitor, confirm that it is plugged into an appropriate power source and that the computer is turned on. Verify that the brightness or contrast control dials are adjusted correctly. (See the manual supplied with your display for details.) Confirm that the computer is not in Stand by mode by pressing any key on the keyboard. 1 C ertain V A I O c omputers are not equipped with a floppy dis k drive. Y ou c an purc has e this equipment s eparately. Page 101 About VAIO Computer Functions My computer does not start. Verify that the computer is plugged into a power source and that it is turned on. Check that the power indicator is lit on the front panel of the computer. Confirm that a disk is not in the floppy disk drive1 (unless you are using a bootable floppy disk). Confirm that a CD or DVD is not in an optical drive (unless you are using bootable media). Confirm that the power cord and all cables are connected firmly. If you plugged the computer into a power strip or Uninterruptible Power Supply (UPS), make sure the power strip or UPS is turned on and working. Verify that the monitor is plugged into a power source and turned on. If your computer has a built-in monitor, confirm that it is plugged into an appropriate power source and that the computer is turned on. Verify that the brightness or contrast control dials are adjusted correctly. (See the manual supplied with your display for details.) Confirm that the computer is not in Stand by mode by pressing any key on the keyboard. 1 C ertain V A I O c omputers are not equipped with a floppy dis k drive. Y ou c an purc has e this equipment s eparately. Page 102 What can I do if my computer or software stop responding? You can try to locate and close the software program that has stopped responding. 1. Press the Ctrl+Alt+Delete keys. The Windows Task Manager window appears. 2. From the Applications tab, locate the software program that has the status message, "Not responding." 3. Select the software program that has a Not Responding status and click End Task. Windows attempts to close the program. If your computer does not respond or the software program does not close: 1. Save and close any open files, if possible. 2. Press the Alt+F4 keys. The Shut Down Windows1 window appears. 3. Click the drop-down list box and select Restart. 4. Click OK. The computer turns off and restarts. If the Shut Down Windows window does not appear: 1. Press Ctrl+Alt+Delete. The Windows Task Manager window appears. 2. Click Shut Down. 3. Restart your computer. If your computer still does not respond and you cannot restart, shut down your computer by pressing and holding the power button for more than six seconds. If the software program continues to stop responding or causes your computer to stop responding, contact the software publisher or designated technical support provider. Pressing and holding the power button for more than six seconds may result in the loss of data from files that are currently open. 1 T he window text dis played may vary. Page 103 Why does the Windows operating system stop responding during shutdown? The Windows operating system may not shut down properly for many reasons, including incompatible or conflicting drivers, damaged files, or non-responsive hardware. For troubleshooting information, you can search Windows Help. 1. Click Start in the Windows taskbar and select Help and Support. The VAIO Help And Support Center menu appears. 2. Select Fixing a Problem and then select Startup and Shut Down problems. A list of specific problem topics appears on the right side of the window. 3. Select Startup and Shutdown Troubleshooter. Follow the on-screen instructions according to your specific situation. Page 104 Why is my computer running slowly? The computer's responsiveness varies depending with the number of software programs that are open and running. Close any programs that you are not currently using. Increasing the computer memory may also help. For information on installing memory, please see the online VAIO User Guide. To access the online User Guide: 1. Click Start in the Windows taskbar, and then click Help and Support. 2. From the VAIO Help And Support Center menu, click VAIO User Guide. Page 105 How do I change the video resolution of my display? 1. Click Start in the Windows taskbar, and then select Control Panel. 2. Select Appearance and Themes, and then select Change the screen resolution. 3. Click the Settings tab. 4. Change the Screen resolution and Color quality to the desired levels. 5. Click Apply and then click OK. Page 106 Why doesn't my computer resume normal operation from Stand by mode? If your keyboard has a Stand by key If your keyboard is not equipped with a Stand by key, press any key to resume normal operation. For troubleshooting information, you can search Windows Help. , press it briefly to resume normal operation. 1. Click Start in the Windows taskbar and select Help and Support. The VAIO Help And Support Center menu appears. 2. Select Fixing a Problem and then select Startup and Shut Down problems. A list of specific problem topics appears on the right side of the window. 3. Select Startup and Shutdown Troubleshooter. Follow the on-screen instructions according to your specific situation. Page 107 About System Security This section provides information about keeping your computer operating smoothly and protecting against potential threats to your computer's security. How can I protect my computer against security threats, such as viruses? The Microsoft® Windows ® operating system is preinstalled on your computer. The best way to protect your computer against security threats, such as viruses, is to download and install the latest Windows updates regularly. You can get important Windows updates by doing one of the following: The Automatic Updates feature — This feature automatically searches for and delivers updates directly to your computer whenever you are connected to the Internet. The Windows Updates Web site — This site enables you to download computer updates without turning on the Automatic Updates feature. Your computer must be connected to the Internet before you can receive updates. To use the Automatic Updates feature 1. Connect to the Internet. 2. Click the Automatic Updates icon in the Taskbar notification area. The Automatic Updates Setup Wizard appears. 3. Click Next, and follow the on-screen instructions to set up automatic or scheduled updates. To visit the Windows Updates Web site 1. Connect to the Internet. 2. Type http://windowsupdate.microsoft.com/ in the address bar of your browser. The Microsoft Windows Update and Security Warning windows appear. 3. In the Security Warning window, click Yes to install and run Windows Update. 4. In the Microsoft Windows Update window, click Scan for updates, and follow the on-screen instructions. Page 108 About System Security This section provides information about keeping your computer operating smoothly and protecting against potential threats to your computer's security. How can I protect my computer against security threats, such as viruses? The Microsoft® Windows ® operating system is preinstalled on your computer. The best way to protect your computer against security threats, such as viruses, is to download and install the latest Windows updates regularly. You can get important Windows updates by doing one of the following: The Automatic Updates feature — This feature automatically searches for and delivers updates directly to your computer whenever you are connected to the Internet. The Windows Updates Web site — This site enables you to download computer updates without turning on the Automatic Updates feature. Your computer must be connected to the Internet before you can receive updates. To use the Automatic Updates feature 1. Connect to the Internet. 2. Click the Automatic Updates icon in the Taskbar notification area. The Automatic Updates Setup Wizard appears. 3. Click Next, and follow the on-screen instructions to set up automatic or scheduled updates. To visit the Windows Updates Web site 1. Connect to the Internet. 2. Type http://windowsupdate.microsoft.com/ in the address bar of your browser. The Microsoft Windows Update and Security Warning windows appear. 3. In the Security Warning window, click Yes to install and run Windows Update. 4. In the Microsoft Windows Update window, click Scan for updates, and follow the on-screen instructions. Page 109 How do I keep my preinstalled antivirus software updated? You can keep the preinstalled Norton Internet Security Corporation. software program current with the latest updates from Symantec To download and install the latest security update 1. Double-click the Norton Internet Security icon in the Taskbar notification area. If you have not previously registered the antivirus software, a series of information wizards appear. 1. Follow the on-screen instructions to complete each wizard 2. Double-click the Norton Internet Security icon again. The Norton Internet Security window appears. If you have previously registered this antivirus software, the Norton Internet Security window automatically appears. 2. Click Live Update, located near the top of the window. 3. Follow the on-screen instructions to select and download updates. Page 110 About Media Center The Microsoft® Windows ® XP Media Center Edition operating system is not installed on all VAIO Digital Studio® computers. See your online specifications sheet for more information about your computer's configuration. Why doesn't the REW button on the remote control work when I use My Music? The REW button does not "rewind" music files. Instead, press Replay on your remote control for a similar function. Page 111 About Media Center The Microsoft® Windows ® XP Media Center Edition operating system is not installed on all VAIO Digital Studio® computers. See your online specifications sheet for more information about your computer's configuration. Why doesn't the REW button on the remote control work when I use My Music? The REW button does not "rewind" music files. Instead, press Replay on your remote control for a similar function. Page 112 Why aren't my song information edits visible in My Music? If you record a song in OpenMG ATRAC format and make edits, such as title, artist, or genre, using SonicStage software, the changes become visible when the music file is played in My Music. If you make changes to a music file using Media Center, the changes are not visible when played in SonicStage software. Page 113 Why do my song information edits revert to the original content when I use My Music? When you record songs with SonicStage software, and then use Windows® Media Player software to edit the song's information, you may not see your changes when you play the song in My Music. Windows Media Player supports playback of songs recorded in OpenMG (ATRAC3 or ATRAC3+ ) format, but does not support any edits made to the OpenMG format music files. Use SonicStage software to edit song information for music files that are recorded in OpenMG format. Page 114 Why do my optimized music files take so long to appear in My Music? When you use SonicStage software to optimize music files to ATRAC3 or ATRAC3+ format, it may take a few moments for the music files to be available in My Music. To access these files sooner, start Windows Media Player software first, and then play the song with My Music. Page 115 Why do I get the error message, "The input media is invalid" when I try to play an MP3 file in My Music? If you have added cover art to the MP3 file using SonicStage software, your file may contain an unsynchronized ID3v2 header. Media Center and Windows Media Play software programs cannot support playback of this file. You can go to Microsoft® and download a patch to resolve this issue1, as follows: 1 1. Go to http://support.microsoft.com. 2. Enter 814129 in the Search the Knowledge Base text box. 3. Click on the topic, FIX: Error in Windows Media Player 9 Series When You Play Specific MP3 Files located in the Summaries: Search Results area. 4. Follow the on-screen instructions to download and install the patch. T he loc ation of this information is s ubjec t to c hange or removal without prior notic e Page 116 Why won't My Music show the albums (playlists) I recorded with SonicStage software? Playlists (albums) recorded with SonicStage software may not be immediately available in the Media Center Album window. To access these files sooner, start Windows® Media Player software first, and then play the song with My Music. Page 117 Why did my Click to DVD software recording session capture television instead of video? If Media Center starts a scheduled TV recording while you are capturing analog video with Click to DVD® software, the TV programming may be captured instead of the video and the timed recording may fail. Media Center and the analog capture feature of Click to DVD software both require the use a TV tuner/MPEG encoder card and cannot access the card at the same time. To avoid recording conflicts: Do not open Media Center while capturing analog video using Click to DVD or Click to DVD Automatic Mode software. Do not schedule a TV recording to start while capturing analog video, using Click to DVD or Click to DVD Automatic Mode software. If a scheduled TV recording is already set, cancel it or postpone the analog recording until the scheduled TV recording has finished. Page 118 Why can't I view or record a movie when my computer is connected to an external device, such as a VCR or DVD player, or when I am using an analog input connection? If you see a blue background in the View window, the movie may be copyright-protected. Your computer is not able to display or record a video or DVD that is copyright-protected by Macrovision or CGMS-A (Copy Generation Management System - Analog). Media Center software does not support recording a movie using analog input from external devices, such as a VCR, DVD player, or Digital video camera. Page 119 Why can't I fast forward or rewind a video? The rewind and fast forward features are not supported by all video formats. Try using the Skip or Replay buttons, which provides a similar function. Page 120 How do I use the Media Center software or remote control to adjust my monitor when viewing TV programs? Media Center software and remote control do not have video adjustment capability. Use the controls on the monitor to adjust video settings, such as contrast, hue, and brightness. See the information provided with your monitor for instructions on adjusting its video controls. Page 121 What can I do if my computer freezes and restarts while I'm watching a DVD or live TV? Verify that the monitor refresh rate is set to 60 Hz, using the following steps: 1. Right-click on the desktop, and click Properties from the shortcut menu. The Display Properties window appears. 2. Click the Settings tab, and then click Advanced. 3. Click the Monitor tab, and in the Monitor settings box, confirm the screen refresh rate is set to 60 Hertz. 4. If the refresh rate is not set to 60 Hz, click the drop-down arrow, and select 60 Hertz. Page 122 About the Mouse and Keyboard Why doesn't my mouse work properly? Confirm that the mouse is plugged securely into the mouse port. If you are using a USB mouse, verify that the mouse is plugged securely into the appropriate USB port. Save and close all open software programs. Turn off your computer, wait approximately 10 seconds, and then restart your computer. If your mouse is not working, press ALT + F4, to close all open software programs and turn off the computer. The mouse driver(s) may not be working properly. Using an optical mouse If you are using an optical mouse1, use an appropriate surface to ensure proper mouse tracking. A good surface requires a certain amount of detail or texture to enable mouse tracking. Use surfaces such as plain paper, card stock, or fabric that do not have a lot of repetitive patterning. Avoid surfaces such as mirrors, smooth glass, or magazines. Avoid possible damage to easily-scratched surfaces by using a mouse pad. Avoid surfaces that may damage or soil your optical mouse. Dirt or damage may cause the mouse to malfunction. If the cursor is not moving properly, try using the mouse on another surface or using a mouse pad. Using a standard ball mouse If you are using a standard ball mouse, there may be dust or dirt inside the mouse mechanism. To clean the mouse, follow these steps: 1. Save and close all software programs, and turn off your computer. 2. Turn the mouse upside down. 3. Remove the mouse ball cover on the back of the mouse by turning clockwise the ring that covers the mouse ball. 4. Turn the mouse upright, and drop the mouse ball into your hand. 5. Using a piece of tape, remove any dust or dirt on the mouse ball and inside the mouse ball socket. 6. Return the mouse ball to the socket, and replace the mouse ball cover. Secure the cover by turning the ring counter-clockwise. Using a wireless optical mouse If you are using a wireless optical mouse: Confirm that the supplied AA batteries are properly installed. To maintain good communication, operate your wireless mouse within the distance limitations of the mouse2. Press the CONNECT button on the mouse and the computer to reestablish the connection between the two devices. Verify the infrared receiver on the computer's front panel is free of obstructions that may prevent proper operation. Avoid using radio-controlled toys or equipment, CB radios, and other wireless devices in the area near your wireless mouse. These devices may cause interference, causing your mouse to stop working properly. Do not place metal furniture near your computer or wireless mouse, as this may create interference, causing your mouse to stop working properly. Page 123 Do not mix old (used) and new batteries when replacing batteries in the wireless mouse. Always use the same type and manufacture of battery — do not mix alkaline with manganese batteries. Using incompatible batteries or mixing used, new or different types of batteries can damage the mouse. 1 For wireles s or s tandard optic al mic e. O perate the mous e, V GP -WM S1 , within 3 2 feet of the c omputer. O perate the mous e, P C V A -M S2 , within 2 .5 feet of the c omputer. 2 Page 124 About the Mouse and Keyboard Why doesn't my mouse work properly? Confirm that the mouse is plugged securely into the mouse port. If you are using a USB mouse, verify that the mouse is plugged securely into the appropriate USB port. Save and close all open software programs. Turn off your computer, wait approximately 10 seconds, and then restart your computer. If your mouse is not working, press ALT + F4, to close all open software programs and turn off the computer. The mouse driver(s) may not be working properly. Using an optical mouse If you are using an optical mouse1, use an appropriate surface to ensure proper mouse tracking. A good surface requires a certain amount of detail or texture to enable mouse tracking. Use surfaces such as plain paper, card stock, or fabric that do not have a lot of repetitive patterning. Avoid surfaces such as mirrors, smooth glass, or magazines. Avoid possible damage to easily-scratched surfaces by using a mouse pad. Avoid surfaces that may damage or soil your optical mouse. Dirt or damage may cause the mouse to malfunction. If the cursor is not moving properly, try using the mouse on another surface or using a mouse pad. Using a standard ball mouse If you are using a standard ball mouse, there may be dust or dirt inside the mouse mechanism. To clean the mouse, follow these steps: 1. Save and close all software programs, and turn off your computer. 2. Turn the mouse upside down. 3. Remove the mouse ball cover on the back of the mouse by turning clockwise the ring that covers the mouse ball. 4. Turn the mouse upright, and drop the mouse ball into your hand. 5. Using a piece of tape, remove any dust or dirt on the mouse ball and inside the mouse ball socket. 6. Return the mouse ball to the socket, and replace the mouse ball cover. Secure the cover by turning the ring counter-clockwise. Using a wireless optical mouse If you are using a wireless optical mouse: Confirm that the supplied AA batteries are properly installed. To maintain good communication, operate your wireless mouse within the distance limitations of the mouse2. Press the CONNECT button on the mouse and the computer to reestablish the connection between the two devices. Verify the infrared receiver on the computer's front panel is free of obstructions that may prevent proper operation. Avoid using radio-controlled toys or equipment, CB radios, and other wireless devices in the area near your wireless mouse. These devices may cause interference, causing your mouse to stop working properly. Do not place metal furniture near your computer or wireless mouse, as this may create interference, causing your mouse to stop working properly. Page 125 Do not mix old (used) and new batteries when replacing batteries in the wireless mouse. Always use the same type and manufacture of battery — do not mix alkaline with manganese batteries. Using incompatible batteries or mixing used, new or different types of batteries can damage the mouse. 1 For wireles s or s tandard optic al mic e. O perate the mous e, V GP -WM S1 , within 3 2 feet of the c omputer. O perate the mous e, P C V A -M S2 , within 2 .5 feet of the c omputer. 2 Page 126 How do I set up my mouse for left-hand use? 1. Click Start in the Windows taskbar, then click Control Panel. 2. Click Printers and Other Hardware, then click Mouse. The Mouse Properties dialog box appears. 3. From the Buttons tab, select Switch primary and secondary buttons under the Button Configuration options. 4. Click Apply, then click OK. Page 127 Why doesn't my keyboard work properly? Check that the keyboard1 is securely plugged into the keyboard port. Save and close all open software programs. Turn off your computer, wait approximately 10 seconds, and then restart your computer. If you are using a wireless keyboard: Confirm that the supplied AA batteries are properly installed. To maintain good communication, operate your wireless keyboard within the distance limitations of keyboard 2 . Press the CONNECT button on the keyboard and the computer, to reestablish the connection between the two devices. Verify the infrared receiver on the computer's front panel is free of obstructions that may prevent proper operation. Avoid using radio-controlled toys or equipment, CB radios, and other wireless devices in the area near your wireless keyboard. These devices may cause interference, causing your keyboard to stop working properly. Do not place metal furniture near your computer or wireless keyboard, as this may create interference, causing your keyboard to stop working properly. Do not mix old (used) and new batteries when replacing batteries in the wireless keyboard. Always use the same type and manufacture of battery — do not mix alkaline with manganese batteries. Using incompatible batteries or mixing used, new or different types of batteries can damage the keyboard. 1 Some V A I O c omputer models are equipped with a built-in keyboard. O perate the keyboard, V GP -WKB1 , within 3 2 feet of the c omputer. O perate the keyboard, P C V A -KB6 , within 2 .5 feet of the c omputer. 2 Page 128 About the Modem Why is my modem connection slow? Many factors can influence modem connection speed, such as: Telephone line noise. Incompatibility with other telephone equipment such as fax machines or other modems. Internet Service Providers (ISP) connection capability may vary. If you think your modem is not connecting properly to other PC-based modems, fax machines, or your ISP, check the following: Contact your telephone company and ask them to verify that your telephone line is free from line noise. If your problem is fax-related, check that there are no problems with the fax machine you are calling and that it is compatible with fax modems. For optimum performance, verify that your ISP point of presence (POP) telephone number is compliant with V.90 standards. If you are having a problem connecting with your ISP, check that they are not experiencing technical problems. Try connecting your modem through another telephone line, if available. Page 129 About the Modem Why is my modem connection slow? Many factors can influence modem connection speed, such as: Telephone line noise. Incompatibility with other telephone equipment such as fax machines or other modems. Internet Service Providers (ISP) connection capability may vary. If you think your modem is not connecting properly to other PC-based modems, fax machines, or your ISP, check the following: Contact your telephone company and ask them to verify that your telephone line is free from line noise. If your problem is fax-related, check that there are no problems with the fax machine you are calling and that it is compatible with fax modems. For optimum performance, verify that your ISP point of presence (POP) telephone number is compliant with V.90 standards. If you are having a problem connecting with your ISP, check that they are not experiencing technical problems. Try connecting your modem through another telephone line, if available. Page 130 Why doesn't my modem work properly? Your modem may be experiencing equipment or software conflicts. If your modem is not functioning properly, check the following: Check that the telephone line is properly plugged into the modem line jack. Check that the telephone line is working properly. You can verify the line by plugging in an external device such as a standard telephone or fax machine and listening for a dial tone. Check that the access telephone number (POP) is correct. All software programs that are preinstalled by Sony are compatible with your computer's modem. If you have installed other software, contact the software publisher for information on how to configure the software in order to recognize the modem. If it appears that your modem is not functioning properly, check the device status. 1. Click Start in the Windows taskbar, then click Control Panel. 2. Click Printers and Other Hardware and then select Phone and Modem Options. 3. From the Modems tab, click to select your modem. 4. Click Properties. The Modem Properties window appears. 5. Review the information in the Device status section. If your modem is not working properly, click the Troubleshoot button. The Help and Support Center window appears. 6. Follow the on-screen instructions to resolve the problem. The modem driver(s) may not be working properly. Page 131 How do I change my modem to rotary or touch-tone dialing? 1. Click Start in the Windows taskbar, then click Control Panel. 2. Click Printers and Other Hardware, then click Phone and Modem options. 3. From the Dialing Rules tab, click Edit. The Edit Location dialog box appears. 4. Select the Tone or Pulse option. Click OK. Page 132 How do I set up a dial-up connection? After you have connected your computer's modem to a telephone wall jack, follow these steps to set up your dial-up connection to the Internet: 1. Click Start from the Windows taskbar and select All Programs. 2. Point to Accessories, point to Communications, and then click New Connection Wizard. The New Connection Wizard appears. The Location Information and the Phone and Modem Options windows appear, when using your computer for the first time. Enter your information as requested and continue to the New Connection Wizard window. 3. Follow the on-screen instructions to finish setting up your dial-up connection. Page 133 About the Speakers Why is there no sound in any software program? Check that the speakers are plugged into the Headphones jack. If your speakers have a mute button, verify that it is turned off. If your speakers are powered by batteries, verify that the batteries are inserted properly and that they are charged. If your speakers use an external power source, verify that the power cord is plugged into a grounded wall outlet or power strip. If your speakers have volume control, check the volume level. You may not hear sound from your speakers if headphones are connected to your computer. If the software program you are using has its own volume control, check that the volume is turned up. Check the volume controls in the Windows® operating system using these steps: 1. Click Start in the Windows taskbar, then select Control Panel. 2. Select Sounds, Speech, and Audio Devices, then click Adjust the system volume. 3. From the Volume tab, adjust the Device volume by moving the slider bar to the desired sound level. Verify that the Mute option is not selected. Check that the Mute check box is not selected in the Volume Control window. The sound driver(s) may not be working properly. Page 134 About the Speakers Why is there no sound in any software program? Check that the speakers are plugged into the Headphones jack. If your speakers have a mute button, verify that it is turned off. If your speakers are powered by batteries, verify that the batteries are inserted properly and that they are charged. If your speakers use an external power source, verify that the power cord is plugged into a grounded wall outlet or power strip. If your speakers have volume control, check the volume level. You may not hear sound from your speakers if headphones are connected to your computer. If the software program you are using has its own volume control, check that the volume is turned up. Check the volume controls in the Windows® operating system using these steps: 1. Click Start in the Windows taskbar, then select Control Panel. 2. Select Sounds, Speech, and Audio Devices, then click Adjust the system volume. 3. From the Volume tab, adjust the Device volume by moving the slider bar to the desired sound level. Verify that the Mute option is not selected. Check that the Mute check box is not selected in the Volume Control window. The sound driver(s) may not be working properly. Page 135 Why is the S/PDIF option disabled in the Microsoft® Windows® XP Media Center software program? S/PDIF is enabled in Media Center1 by changing the DVD settings. This feature is disabled because the appropriate output setting is not selected in the InterVideo® WinDVD® software program's audio setup. To change audio settings in the WinDVD software program 1. Click Start in the Windows ® taskbar, and point to All Programs. 2. Point to InterVideo WindDVD 5, and the click on InterVideo WinDVD 5 for VAIO. The InterVideo WinDVD for VAIO window opens. 3. Right-click in the WinDVD window. A shortcut menu appears. 4. Click Setup..., to view the Setup dialog box. 5. Select the Audio tab. 6. From the section, Audio Speaker Configuration, select 6-channel speaker (5.1 Home Theater) or the desired speaker configuration. To enable S/PDIF, go to Audio Output Configuration and select Digital (S/PDIF) out to External Processor. 7. Click Apply, and then click OK. InterVideo® software automatically detects the type of speaker system. You may notice that some options are disabled or are not available. T he M ic ros oft Windows XP M edia C enter E dition operating s ys tem is ins talled on c ertain V A I O ® c omputers . See your s pec ific ations s heet for details on your c omputer's c onfiguration. 1 Page 136 Why can't I hear dialogue during DVD movie playback, using my 5.1 channel1 speaker system? Verify that your speaker system is connected correctly. Change the computer's audio settings to 6-channel, to match your 5.1 speaker system. Change the audio settings in the RealTek® Sound Effect Manager software program. Change the audio settings in the InterVideo® WinDVD® software program. Change the audio settings in the Media Center software program's DVD settings. Y our c omputer's s upplied ac c es s ories may not inc lude a 5 .1 c hannel s peaker s ys tem. See your s pec ific ations s heet for details on your c omputer's s upplied ac c es s ories . 1 Page 137 About Using a Microphone Why doesn't my microphone work properly? Check that the microphone is plugged into the Microphone jack. Page 138 About Using a Microphone Why doesn't my microphone work properly? Check that the microphone is plugged into the Microphone jack. Page 139 Why is my microphone so sensitive to background noise? If you find there is too much background noise when you record sound, you should adjust the microphone by following these steps: 1. Click Start in the Windows taskbar, then click Control Panel. 2. Click Sounds, Speech, and Audio Devices, then click Sounds and Audio Devices. 3. From the Audio tab, locate the Sound recording section and click Volume. The Recording Control dialog box appears. If the volume control for the microphone is visible, skip to step 6. 4. Select the Options menu and click Properties. The Properties dialog box appears. 5. In the section, Show the following volume controls, click to select the Microphone check box. Click OK. 6. From the Recording Control dialog box, decrease the microphone volume level by moving the slider bar down. 7. Close the Recording Control dialog box and then close the Sounds and Audio Devices Properties window. Page 140 About Using Peripheral Equipment How do I install a printer? Connect your USB or IEEE 1394 printer to the appropriate port on your computer's front, back or side panels1. If your printer has a USB, IEEE 1394, or infrared connection, contact the printer manufacturer for information or updates that may be required for proper installation. Check the printer manufacturer's Web site for the latest drivers for your operating system before proceeding with installation. Some printers do not function properly without the updated drivers for specific operating systems. To install your printer, follow these steps: 1. Click Start in the Windows taskbar, then click Control Panel. 2. Click Printers and Other Hardware, then click Add a Printer. The Add Printer Wizard appears. 3. From the Add Printer Wizard, click Next. 4. Select Local Printer, then click Next. Place a check mark in the box, Automatically detect and install my Plug and Play printer, if you are installing a recently manufactured printer equipped with Plug and Play capability. 1 5. Select the appropriate port, usually LPT1 if using the parallel port, and then click Next. 6. Select the appropriate printer manufacturer and model. 7. Follow the on-screen instructions to print a test page and complete printer installation. If the printer is not included in the list, but the printer manufacturer provides a disk with the appropriate Windows XP Printer driver: 1. Choose Have Disk. 2. Enter the appropriate path for the disk or CD, and click OK. If the printer is not included in the list, and no drivers are provided with the printer: 1. Select a similar printer that your printer may emulate. 2. Refer to the user manual or guide supplied with your printer. 3. Visit the printer manufacturer's Web site for technical support. T he loc ation of the c onnec tion ports for peripheral equipment may vary, depending upon your c omputer's hardware c onfiguration. Page 141 About Using Peripheral Equipment How do I install a printer? Connect your USB or IEEE 1394 printer to the appropriate port on your computer's front, back or side panels1. If your printer has a USB, IEEE 1394, or infrared connection, contact the printer manufacturer for information or updates that may be required for proper installation. Check the printer manufacturer's Web site for the latest drivers for your operating system before proceeding with installation. Some printers do not function properly without the updated drivers for specific operating systems. To install your printer, follow these steps: 1. Click Start in the Windows taskbar, then click Control Panel. 2. Click Printers and Other Hardware, then click Add a Printer. The Add Printer Wizard appears. 3. From the Add Printer Wizard, click Next. 4. Select Local Printer, then click Next. Place a check mark in the box, Automatically detect and install my Plug and Play printer, if you are installing a recently manufactured printer equipped with Plug and Play capability. 1 5. Select the appropriate port, usually LPT1 if using the parallel port, and then click Next. 6. Select the appropriate printer manufacturer and model. 7. Follow the on-screen instructions to print a test page and complete printer installation. If the printer is not included in the list, but the printer manufacturer provides a disk with the appropriate Windows XP Printer driver: 1. Choose Have Disk. 2. Enter the appropriate path for the disk or CD, and click OK. If the printer is not included in the list, and no drivers are provided with the printer: 1. Select a similar printer that your printer may emulate. 2. Refer to the user manual or guide supplied with your printer. 3. Visit the printer manufacturer's Web site for technical support. T he loc ation of the c onnec tion ports for peripheral equipment may vary, depending upon your c omputer's hardware c onfiguration. Page 142 The connected printer does not function properly when the computer resumes from a power saving mode. Clear the printer memory by turning the printer off for approximately 10 seconds, and then turning it back on. If your printer does not resume normal operations, try restarting your computer. Page 143 Notes On Use The information in this section provides basic procedures for handling your computer and common peripheral devices, and using storage media. About the Power Source About Handling the Computer About Using a Monitor (Display) About Disposing of the Lithium Battery About Recording and Data Storage Media Page 144 About the Power Source Before opening your computer, turn the computer off and let it cool down for 10 minutes. This protects you against internal components that may be too hot to handle. Your computer operates on 100-220 V AC 50/60 Hz only. Plug all the power cords for your computer and its peripheral equipment into the same AC supply line. AC derived from different supply lines may result in voltage differences that can cause unstable operation or unwanted weak currents at the time of connection. Do not share the AC outlet with any other power-consuming equipment, such as copying machines or shredders. You can purchase a power strip with a surge protector. This device prevents damage to your computer caused by sudden power surges such as those that may occur during an electrical storm. If you live in an area that experiences frequent power fluctuations, you may want to purchase an Uninterruptible Power Supply (UPS). This device contains both a surge protector and a battery backup. The surge protector prevents damage to your computer caused by power surges. The battery backup safeguards your data during a brief period of power loss. The power control button on the front panel does not turn off the AC power. To remove power from the computer, you must turn it off and then unplug the AC power cord from the wall outlet or power strip. Do not place heavy objects on the power cord. Do not operate the computer with the cover removed. Always reinstall the cover before turning it on. To disconnect the cord, pull it out by the plug. Never pull the cord itself. Unplug your computer from the wall outlet if you do not intend to use the computer for a long time. Do not attempt to open the power supply. There are no user-serviceable parts in the power supply. To avoid personal injury or damage to your equipment, refer the repair or replacement of the power supply to qualified personnel only. Page 145 About Handling the Computer Your computer uses high-frequency radio signals and may cause interference to radio or TV reception. If this occurs, relocate the computer a suitable distance away from the TV or radio equipment. Do not place your Sony computer in a location subject to: Heat sources, such as radiators or air ducts Direct sunlight Excessive dust Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 95ºF (35ºC) or less than 50ºF (10ºC) High humidity, moisture, or rain Do not place electronic equipment near your computer. The computer's electromagnetic field may cause a malfunction. Provide adequate air circulation to prevent internal heat build-up. Do not place your computer on loose surfaces (such as rugs or blankets) or near materials (such as curtains or draperies) that may block its ventilation slots. Leave a space of at least 8 inches from the back panel of your computer. Clean the cabinet with a soft, dry cloth or a soft cloth lightly moistened with a mild detergent solution. Do not use any type of abrasive pad, scouring powder, or solvent such as alcohol or benzine, as it may damage the finish of your Sony computer. Should any solid object or liquid fall into the cabinet, keyboard, or mouse, shut down your computer and then unplug it. You may want to have the computer checked by qualified personnel before operating it any further. Use only specified peripheral equipment and interface cables; otherwise, problems may result. Do not use cut or damaged connection cables. Always switch the power off before connecting your computer to peripheral equipment; otherwise, damage may occur to the integrated circuits in your computer. Your computer, keyboard, and mouse consist of high-precision electronic parts. Do not drop them or bump them against other objects. Your Sony computer does not work with party lines, cannot be connected to a coin-operated telephone, and may not work with multiple telephone lines or a private branch exchange (PBX). If the telephone company makes a service call to your home or office and determines that your computer is responsible for the problem, the telephone company may bill you for the service call. If you do not disconnect your computer when it is adversely affecting the telephone line, the telephone company has the right to disconnect your service until you correct the problem. Moisture condensation If your computer is brought directly from a cold location to a warm one, moisture may condense inside your computer. In this case, allow at least an hour before turning on your computer. If any problem occurs, unplug your computer, and contact your Sony Service Center. Wireless devices Wireless devices, such as a wireless keyboard or mouse, requires unobstructed communication with your computer for proper operation. Do not exceed a maximum distance of 2 feet between your VAIO® computer and your wireless device. Verify that any infrared receiver(s) on the computer or wireless device is free of obstructions that may prevent proper operation. Confirm that the supplied AA batteries are properly installed in the wireless device. Page 146 Use the CONNECT buttons on the wireless device and your computer, if available, to establish communication between the equipment. Avoid using radio-controlled toys or equipment, CB radios, and other wireless devices in the area near your wireless keyboard. These other devices may cause interference, causing your wireless keyboard or mouse to stop working properly. Do not place metal furniture near your computer or wireless device, as this may create interference, causing your wireless device to stop working properly. The hard disk drive Do not place the computer in a location that is subject to vibration or shock. Do not move the computer during operation. Do not subject the computer to sudden changes in temperature. Do not turn off the power while the computer is accessing the hard disk drive. Optical mouse An optical mouse requires an ideal surface texture in order to provide precision pointing and tracking. Use surfaces such as plain paper, card stock, or fabric that have minimal repetitive patterning. Avoid surfaces such as mirrors, smooth glass, or magazines that have halftone printing. Page 147 About Using a Monitor (Display) DVD playback and certain video-related software may not function correctly when your monitor is set to a high refresh rate. If your monitor does not play back video content properly, try setting the display to a lower refresh rate. Do not place the display near a strong magnetic force. Do not block the ventilation slots on the display. Using the computer in low temperature conditions may produce a residual image on the screen. This is not a malfunction. When the computer returns to normal temperature, the screen returns to normal. A residual image may appear on the screen if the same image is displayed for a lengthy period of time. The image disappears after a period of time. You can use a screen saver to prevent residual images. The screen becomes warm during operation. This is normal and does not indicate a malfunction. About handling an LCD monitor1 (display) Do not place the display near a strong magnetic force. Do not block the ventilation slots on the display. Using the computer in low temperature conditions may produce a residual image on the screen. This is not a malfunction. When the computer returns to normal temperature, the screen returns to normal. A residual image may appear on the screen if the same image is displayed for a lengthy period of time. The image disappears after a period of time. You can use a screen saver to prevent residual images. The screen becomes warm during operation. This is normal and does not indicate a malfunction. Do not leave the LCD in direct sunlight, as this may damage the screen. Use caution when using the computer near a window. Do not exert pressure on the LCD or scratch the surface, as this may cause the screen to malfunction. The LCD screen is manufactured using high-precision technology. On occasion, you may see tiny black or colored points on the LCD. This is normal and does not indicate a malfunction. Avoid rubbing the screen, as this can damage the LCD. Use a soft, dry cloth to clean the display. Monitor setup You can verify your monitor's settings before video playback. Color quality: Use factory default settings (32-bit). Screen resolution: Set to 1024 x 768 pixels. Using other display settings may cause an improper screen image or a poor TV/video recording. Some displays may require the screen resolution to be set to 1280 x 1024 pixels. For information on your display's setting requirement, see the instructions supplied with your display. Check your display setup in the Microsoft® Windows ® operating system before starting up video playback or recording software. For more information, refer to the monitor's operating manual. Do not change the display setup while recording TV or video. Your computer may operate improperly and provide a poor TV/video recording. 1 T he P C V -W and P C V -V s eries models have a built-in LC D monitor. Page 148 About Disposing of the Lithium Battery Dispose of the lithium battery properly. In some areas, the disposal of lithium batteries in household or business trash may be prohibited. You can return your unwanted lithium batteries to your nearest Sony Service Center or Factory Service Center. For the Sony Service Center nearest you, visit the Sony online support Web site at http://www.sony.com/pcsupport . Do not handle damaged or leaking lithium batteries. The lithium battery may explode if mistreated. Do not disassemble it or dispose of it in fire. Replace the battery with a Sony CR2032 lithium battery. Using a type of battery other than a CR2032 may present a risk of fire or explosion. Page 149 About Recording and Data Storage Media Handling CD or DVD media Do not touch the surface of the disc. Do not drop or bend the disc. Do not use adhesive labels to identify the disc. The label may come off while the disc is in use in the optical drive and damage the drive. Cleaning CD or DVD media Fingerprints and dust on the surface of a disc may cause read errors. Proper care of the disc is essential to maintain its integrity. Do not use solvents such as benzine, thinner, commercially available cleaners or anti-static spray, as they may cause damage to the disc. For normal cleaning, hold the disc by its edge and use a soft cloth to wipe the surface from the center out. If the disc is badly soiled, moisten a soft cloth with water, wring it out well, and use it to wipe the surface of the disc from the center out. Wipe off any remaining moisture with a dry soft cloth. Using Memory Stick media MagicGate Memory Stick and Memory Stick PRO media are the only media that support MagicGate technology. Currently, Sony® SonicStage and OpenMG software are not compatible with the new Memory Stick PRO media. Sony suggests using only the MagicGate Memory Stick media to store and transfer any data created with SonicStage and OpenMG software. VAIO® computers may not support all of the high-speed data transfer or access control features of the new Memory Stick PRO media. You can use the new Memory Stick PRO media as you would use a standard Memory Stick® media. Visit the Sony online support Web site at http://www.sony.com/pcsupport regularly for the latest information on the new Memory Stick PRO media. Using memory cards Certain VAIO® computers support CompactFlash®, MultiMediaCard (MMC), Microdrive , SmartMedia , xD-PictureCards and Secure Digital (SD) memory cards. For more information about installed memory card reader(s), see your computer's specifications sheet at http://www.sony.com/pcsupport. Visit the Sony online support Web site regularly for the latest information on compatible memory cards. Always insert the correct memory card into the appropriate memory card reader. Do not attempt to insert a different memory card or memory card adapter into a different memory card reader. An incompatible memory card or adapter may be difficult to remove from the wrong reader and can cause damage your computer. Use care when inserting or removing a memory card from the reader. Do not force the memory card in or out of the reader. Handling floppy disks1 Do not open the shutter manually and touch the surface of the floppy disk. Keep floppy disks away from magnets. Keep floppy disks away from direct sunlight and other heat sources. C ertain V A I O c omputers are not equipped with a floppy dis k drive. Y ou c an purc has e a floppy dis k drive s eparately. See the online s pec ific ations s heet for more information about your c omputer's hardware c onfiguration. 1 Page 150 Support Options Sony provides several options to help solve common problems or to locate support for your VAIO® computer. This section describes all available resources and offers suggestions on how to access this information for maximum results. Immediate Help and Support Software Help and Support Resources for Additional Help and Support Page 151 Immediate Help and Support You can locate helpful information immediately by consulting your hard copy guides and supplements, or by accessing the online Computer User Guide and individual software Help files. Your computer is supplied with these support options: VAIO® Computer Quick Start1 — The Quick Start contains information on how to set up your computer quickly and easily. You can find instructions on how to connect power cords, cables, peripheral devices, and register your computer with Sony®. The Quick Start can also provide basic troubleshooting support. VAIO® Computer Welcome2 — This supplement provides information about supplied accessories and your computer's hardware configuration. About RAID Systems3 — Contains an overview of RAID-0 and RAID-1 levels, along with simple instructions on RAID configuration. VAIO® Recovery Options Guide — Provides information about restoring individual software programs, software drivers, drive partition(s), or your entire hard disk drive to the original factory installed settings. VAIO® Computer User Guide — The online User Guide provides information about configuring, maintaining, and upgrading your computer. This support resource offers a variety of available topics, enabling you to quickly view specific information using context-sensitive search features. To access the online guide: 1. Click Start in the Windows ® taskbar, then click Help and Support. 2. From the VAIO Help And Support Center menu, click VAIO User Guide. Specifications — The online specifications sheet describes the hardware and software configuration of your VAIO computer. To view the online specifications sheet: 1. Connect to the Internet. 2. Go to the Sony online support Web site at http://www.sony.com/pcsupport. 3. Click the Documentation button and follow the on-screen instructions to locate your model's specifications sheet. Preinstalled software Help files — Each preinstalled software program provides online Help within the software, that describes the software's features. In these Help files, you can find tutorials that teach you to use the software and locate troubleshooting support, should problems occur. To access software Help files: 1. Click Start in the Windows taskbar and point to All Programs. A submenu appears, listing all preinstalled software programs. 2. Click the desired software program.4 The software's main window appears. 3. From the menu bar, click Help. The software program's Help appears. VAIO Software — This feature provides specific information on preinstalled software on your computer. To access this online software information 1. Click Start in the Windows taskbar. 2. Click Welcome to VAIO life. 1 C ertain V A I O ® c omputers are not s upplied with the Q uic k Start guide, they are s upplied with the VAIO® Computer Welcome. 2 C ertain V A I O ® c omputers are not s upplied with the Welc ome s upplement, they are s upplied with the VAIO® Computer Quick Start. T his booklet is only s upplied with c ertain V A I O ® c omputers that have RA I D c apability or are RA I D-ready. See the online s pec ific ations s heet for details about your c omputer's hardware c onfiguration. 3 4 Y ou c an loc ate the online H elp for Sony® s oftware programs by pointing to the individual s oftware program's ic on and s elec ting H elp from the s ubmenu. Page 152 Software Help and Support Technical support information for the preinstalled software on your computer is located in this section. Sony software support is free of charge for 90 days after the original date of purchase. Your computer may not be supplied with all of the software discussed in this section, depending on the computer purchased. To view information about the specific software preinstalled on your computer, see the software program's online Help. Adobe® Photoshop® Elements, Photoshop® Album, Premiere®, Reader® Adobe Systems, Inc. Web site http://www.adobe.com telephone hours 800-685-3652 M - F, 6 AM - 5 PM PST America Online® (Broadband or Dial-Up) America Online, Inc. Web site http://www.aol.com AOL® Instant Messenger™ America Online, Inc. Web site http://www.aim.com Click to DVD™ Sony Electronics Inc. At the touch of a button, Click to DVD software enables you to automatically burn DVDs from a digital video (DV) device. Create DVDs by capturing video content straight from a DV device or by importing video from stored files. You can also edit the video. Create DVD photo albums and slide shows with picture files or by importing pictures from a digital still camera. What's more, you can easily give a professional look to your DVDs by adding chapter menus, backgrounds, and menu screens. You are only a few clicks away from enjoying your own DVDs! Web site http://www.sony.com/pcsupport telephone hours 888-4-SONY-PC (888-476-6972) 7 days a week, 24 hours a day DVgate Plus Sony Electronics Inc. Connect a compatible digital video camera to your computer's i.LINK® port and capture video clips and still images. Edit clips from your video, add new clips, and combine clips into new movie segments. Save your movies back to your digital video camera or in a variety of popular file formats. Web site http://www.sony.com/pcsupport telephone hours 888-4-SONY-PC (888-476-6972) 7 days a week, 24 hours a day Microsoft® Internet Explorer Microsoft Corp. Page 153 Web site http://www.support.microsoft.com Microsoft® Windows Media® Player Microsoft Corp. Web site http://www.support.microsoft.com Microsoft® Windows® Movie Maker Microsoft Corp. Web site http://www.support.microsoft.com Microsoft® Works Microsoft Corp. Web site http://www.support.microsoft.com MoodLogic MoodLogic, Inc. Web site http://www.moodlogic.com/support e-mail [email protected] Netscape® Internet Service America Online, Inc. Web site http://isp.netscape.com/help Telephone 866-541-8233 Norton Internet Security Symantec Corp. Web site (90 day trial version) http://www.symantec.com/techsupp PictureGear Studio Sony Electronics Inc. PictureGear Studio is picture management software that can display photos from your hard drive or a Sony digital still camera. The photos appear in a convenient light-table format so that you can easily view the contents of an entire folder, create your own photo albums, and make prints. Web site http://www.sony.com/pcsupport telephone 888-4-SONY-PC (888-476-6972) hours 7 days a week, 24 hours a day Quattro Pro® Corel Corporation Web site http://www.corel.com Quicken® New User Edition Intuit Inc. Web site http://www.intuit.com/support Page 154 RecordNow!® Sonic Solutions Web site http://support.sonic.com SonicStage Sony Electronics Inc. The SonicStage software program gives you all the tools you need to manage music files on your computer. SonicStage software delivers high-quality digital audio storage, a sleek player skin design, and audio CD-burning capability. Web site http://www.sony.com/pcsupport telephone 888-4-SONY-PC (888-476-6972) hours 7 days a week, 24 hours a day SonicStage Mastering Studio Sony Electronics Inc. Use SonicStage® Mastering Studio software to record songs from analog records or cassette tapes into your computer and then burn them to CD-R or CD-RW media. You can also output this music to audio files in WAV format. Web site http://www.sony.com/pcsupport telephone 888-4-SONY-PC (888-476-6972) hours 7 days a week, 24 hours a day SpySubtract® Intermute, Inc. Web site http://www.intermute.com/support.html VAIO Control Center Sony Electronics Inc. VAIO Control Center provides a central location that gathers resources to configure your VAIO® personal computer and view your computer's configuration and specifications Web site http://www.sony.com/pcsupport telephone 888-4-SONY-PC (888-476-6972) hours 7 days a week, 24 hours a day VAIO Edit Components Sony Electronics Inc. VAIO Edit Components is a software plug-in for Adobe® Premiere® software that provides maximum compatibility and video quality when capturing video with your Sony digital camcorder. Web site http://www.sony.com/pcsupport telephone 888-4-SONY-PC (888-476-6972) hours 7 days a week, 24 hours a day Page 155 VAIO Media Sony Electronics Inc. VAIO Media software brings multimedia to your network, enabling you to share music, video, and picture files between your VAIO® computers. You can set up one or more computers as "media servers," that store your multimedia files and make them available to other compatible VAIO computers on your wired or wireless home network. Web site http://www.sony.com/pcsupport telephone 888-4-SONY-PC (888-476-6972) hours 7 days a week, 24 hours a day VAIO Update Sony Electronics Inc. The VAIO Update utility helps you maintain your VAIO® computer by regularly checking the Sony Online Support Web site for important software updates and up-to-date information for your specific computer model. Web site http://www.sony.com/pcsupport telephone 888-4-SONY-PC (888-476-6972) hours 7 days a week, 24 hours a day VAIO Zone Sony Electronics Inc. VAIO Zone software delivers an effortless way to browse and enjoy picture, music, and video files on your computer, all through an elegant, next-generation interface. You can enjoy media content stored on other VAIO® computers (media servers) on your network. VAIO Zone software enables you to record video and photo slide shows onto recordable DVD media, using VAIO computer models equipped with a recordable DVD drive. On VAIO computer models equipped with a built-in TV tuner, VAIO Zone software includes a complete personal video recorder, enabling you to record TV programs and burn them to DVD. Web site http://www.sony.com/pcsupport telephone 888-4-SONY-PC (888-476-6972) hours 7 days a week, 24 hours a day WinDVD® for VAIO® InterVideo, Inc. Web site http://www.intervideo.com/jsp/Support.jsp telephone 510-651-0888 WordPerfect® Corel Corporation Web site http://www.corel.com Page 156 Resources for Additional Help and Support If the information provided with your VAIO® computer does not offer an immediate solution, or you would like to get direct support, try these additional help and support resources. Sony online support Web site Online help and support are available 24 hours a day, seven days a week, when you visit the Sony online support Web site. You can access the Web site at http://www.sony.com/pcsupport. The Sony online support Web site provides: Information about your specific computer model, such as hardware and software specifications. safety and legal information. quick solutions to common problems. An automated tutorial library that contains interactive, easy-to-understand lessons on using your computer's hardware and software features. Links that enable you to: quickly find the nearest Sony service center locations. arrange for repairs or check repair status. review warranty information. e-mail your question or comments to the Sony Customer Information Services Center. check pricing and availability for products, accessories and parts, as well as purchase online. access the Sony Solutions Knowledge Base, a database that contains answers to many frequently asked questions. Sony Customer Information Services Center If other support options do not resolve your issue, you can contact a Sony Support representative directly. Before making a call to the Sony Customer Information Services Center, have this basic information readily available. 1. VAIO® computer type. 2. Model number. 3. Serial number1. Example: 4. Operating system. 5. Hardware feature or software program that has a problem. (See the online VAIO® Computer User Guide for the appropriate software technical support information.) 6. Brief description of the issue. For VAIO® computers purchased in the U.S. and Canada, contact a Sony Support representative at 1-888-476-6972. 1 T he s erial number is loc ated on the bac k panel of your c omputer. T he s erial number is on a white barc ode label. Page 157