Download Oki FAX 5780 User's Manual

T.37
Option Guide
P/N 59338802
Document Title and Part Number
Contact Information
OKIFAX T.37 Option Guide
Please address any comments on this publication to:
P/N 59338802
Web Site
Disclaimer
Please visit Oki Data’s multilingual web site at:
Every effort has been made to ensure that the information in this
document is complete, accurate, and up-to-date. Oki Data assumes no
responsibility for the results of errors or omissions beyond its control.
Oki Data also cannot guarantee that changes in software and
equipment made by other manufacturers and referred to in this
document will not affect the applicability of the information in it.
Mention of software products manufactured by other companies does
not necessarily constitute endorsement by Oki Data.
Copyright Information
Copyright 2002 by Oki Data. All Rights Reserved
Second Edition: January, 2002
Written and produced by the Oki Data Training and
Publications Department.
Trademark Information
OKI and Oki Data are registered trademarks and OKIFAX is a
trademark of Oki Electric Industry Company, Ltd.
Other product names and brand names are registered trademarks or
trademarks of their proprietors.
2
|
OKIFAX 5780/5980
http://www.okidata.com
e-Mail Address
[email protected]
Mailing Address
Oki Data Americas, Inc.
Training and Publications Department
2000 Bishops Gate Boulevard
Mount Laurel, NJ 08054-4620
United States of America
Emergency First Aid Information
Refer to the Material Safety Data information in the Warranty,
Regulatory, and Safety Information document.
Contents
T.37 Internet Fax ................................................. 6
Overview ............................................................................... 6
Operation Overview (End User) .......................................... 7
Information Provided ....................................................... 7
General Conditions .......................................................... 7
Internet Fax Transmission ................................................ 8
Internet Fax Reception ................................................... 10
Accessing Network Settings ........................................... 11
Information Provided ........................................................ 13
User’s Guide .................................................................... 13
Warranty Document ........................................................ 13
Option Guides ................................................................. 14
OKILAN 7100e+ User’s Guide ....................................... 15
Software Utilities CD-ROM ............................................ 15
Components of an Internet Fax ......................................... 16
Header ............................................................................. 16
E-mail (body text) ........................................................... 16
Attachment(s): TIFF or PDF ........................................... 16
What Your T.37 Internet Fax Machine Can Do ................. 17
Helpful Hints (T.37) ............................................................. 18
PSTN Faxing vs. Internet Faxing ................................... 18
Internet Fax ..................................................................... 18
Status of Server ............................................................... 19
Backup / Archive (Network Scan) .................................. 19
Operation Overview ............................................................ 20
Installation ...................................................................... 20
Setup ............................................................................... 20
Customization ................................................................ 20
LAN Topologies and Operating Systems .......................... 21
LAN ................................................................................ 21
Network Print Protocols .................................................. 21
Internet Fax Protocols ..................................................... 21
Management Protocols ................................................... 21
Set Up (on a Network) ......................................................... 22
Identifying Current Settings ............................................. 22
Settings Stored on the Fax Machine .............................. 22
Settings Recorded on the Network Card ........................ 23
Network Card Manual ....................................................... 24
7100e+ User’s Guide ....................................................... 24
T.37 Option Guide: English
|
3
Settings Stored on the Fax Machine ................................. 25
General Information ........................................................ 25
Accessing Settings .......................................................... 25
List of User Functions (Network Settings) ........................ 26
Sender ID (e-mail)
User Function 90 ............................................................ 32
Changing Settings ............................................................ 46
Settings Changed Only by Using the Web Page ............ 47
Settings Changed by Using the Web Page or the Menu 47
Settings Changed Only by Using OKIVIEW 32 ............ 48
Using the OKILAN 7100e+ Web Page ........................... 49
Using OKIVIEW 32 ........................................................ 52
Customization ..................................................................... 56
Programming e-mail Addresses ......................................... 56
Confirming e-mail Address Programming ...................... 58
E-mail Address Restrictions ............................................ 58
Using Internet Fax ............................................................... 59
Sending a Document ......................................................... 59
General Information ........................................................ 59
Stopping a Transmission ................................................ 59
How to Send a Document ............................................... 60
Sending to a Pre-programmed E-mail ............................. 61
Sending to a Non-Programmed E-mail ........................... 64
Limitations and Suggestions .......................................... 64
TIFF or PDF Format ........................................................... 65
General Information ........................................................ 65
Text Attachment ............................................................. 66
4
|
OKIFAX 5780/5980
Viewing TIFF Files ......................................................... 67
Viewing PDF Files .......................................................... 67
Receiving Internet Faxes .................................................. 68
Automatic Reception ..................................................... 69
Manual Reception .......................................................... 69
Receiving TIFF files ......................................................... 70
Restrictions ..................................................................... 70
Receiving e-mails (Body Text) ......................................... 72
Printing e-mails .............................................................. 72
Gateway Services (Forwarding) ........................................... 73
POP Gateway Forwarding ................................................. 73
Example of POP Gateway Forwarding ........................... 74
Answer Mode Forwarding ................................................. 75
SMTP ................................................................................ 75
E-mails to a Fax Number ................................................ 75
SMTP General Information ............................................ 76
SMTP Example ............................................................... 76
SMTP Image Restrictions ............................................... 76
SMTP Telephone Number Restrictions .......................... 76
SMTP Mail Address Format ............................................ 77
SMTP Domain Name Restrictions .................................. 77
SMTP: How it Works ..................................................... 78
SMTP Mail Server Settings for E-mail-to-FAX Gateway
Service ............................................................................ 79
Relay ................................................................................. 84
Faxes to an e-mail Address ............................................. 84
Network Scanner ................................................................. 86
Example .......................................................................... 86
How it Works .................................................................. 86
Image Resolution ........................................................... 87
Sender ID (EMAIL) ......................................................... 87
Network Printing ................................................................. 88
Printing Documents .......................................................... 88
Printing on Transparencies ............................................. 88
Operating Systems ............................................................ 89
NetWare .......................................................................... 89
Windows NT 4.0 and Windows 2000 ............................. 89
Windows 95/98 ............................................................... 90
Other Operating Systems ................................................ 91
Configuring from Network Utilities ............................... 91
Configuration .................................................................... 92
Settings ........................................................................... 93
User Functions ................................................................ 93
Banner Output ................................................................... 95
Problem Solving .................................................................. 96
End User ............................................................................ 96
Option Board Error ......................................................... 96
LAN Data Error ............................................................... 96
Network Problem ............................................................ 96
Network Administrator ...................................................... 97
Service Codes ................................................................. 97
SMTP Error Codes .......................................................... 97
SMTP Protocol Error Codes ........................................... 99
POP3 Communication Errors ....................................... 100
Transmission Troubleshooting ....................................... 102
Reception Troubleshooting ............................................ 103
E-mail-to-Fax Troubleshooting ...................................... 106
SMTP ............................................................................ 106
POP ............................................................................... 108
General .......................................................................... 109
Printing Troubleshooting ............................................... 114
T.37 Option Guide: English
|
5
T.37 Internet Fax
Overview
T.37 Internet Fax is an easy-to-use feature that is difficult to
explain.
This overview has several sections to help you understand
T.37 Internet Fax.
6
|
·
Operation Overview (End User)
·
Information Provided
·
Components of an Internet Fax
·
What Your T.37 Internet Fax Machine Can Do
OKIFAX 5780/5980
Operation Overview (End User)
This section should be used as a quick-reference for using the
your T.37 Internet Fax.
This section does not provide detailed explanations of
features or settings. Other sections provide these details.
Operation Overview (End User)
Information Provided
The following items provide the information you will need to
use your fax machine.
To make a LAN connection, the following information must
be configured on this machine. Ask your network
administrator about these settings.
·
User’s Guide
·
an IP Address
·
Warranty Document
·
SubnetMask
·
Option Guide(s)
·
OKILAN 7100e+ User’s Guide
·
Software Utilities CD-ROM
General Conditions
To use Internet Fax,
·
a Network Card must be installed in the machine
· the machine must be connected to a LAN
The Network Card for this machine can be connected to a
·
10 BaseT
or
·
100baseTX LAN.
· Default Gateway
If the LAN uses a DHCP server, it is not necessary to
configure these settings as the server will do it automatically.
Internet Fax settings can be configured either using the
network tool or on the machine itself, but DHCP settings are
supported by the network tool only.
After setting the correct IP Address, SubnetMask and Default
Gateway, configure the machine for Internet Fax
transmission/reception.
T.37 Option Guide: English
|
7
Internet Fax Transmission
General Information
To send an Internet Fax message, you need a mail server from
which to send e-mail.
Please consult your network administrator about the settings
listed below, which are required in order to make a
connection to the mail server.
8
|
·
SMTP Server Address / Name
·
DNS Server’s IP Address
·
Host Name
·
e-mail Address
OKIFAX 5780/5980
These settings are similar to those of popular mail clients
such as Netscape Messenger, Outlook and Eudora.
You can start transmission when these settings have been
configured.
To send a fax, place a document on the machine and press the
one-touch button on which the e-mail address of the recipient
has been registered; the document will be scanned into
memory and before transmission.
The data will be converted into a TIFF file and sent to the
recipient.
SMTP Server Address / Name
Host Name
Enter the SMTP server name or IP Address.
If entering the server’s IP Address, be sure to type the dots
(full-stops) dividing the numbers.
Example: 192.168.1.1
You may enter a server name only if a DNS server has been
configured.
Enter the host name of this machine.
If you do not know the host name, enter the e-mail address of
this machine instead.
E-mail Address
Enter the e-mail address assigned to this machine.
DNS Server’s IP ADDRESS
This setting is not required if the SMTP server has been
specified by its IP ADDRESS.
A DNS server can convert a server name into an IP ADDRESS.
T.37 Option Guide: English
|
9
Internet Fax Reception
General Information
To receive an Internet Fax message, you need a mail server
for sending e-mail.
Please consult your network administrator about the settings
listed below, which are required in order to make a
connection to the mail server.
10
|
·
POP Server Address / Name
·
DNS Server’s IP Address
·
POP Server User Name
·
POP Server Password
OKIFAX 5780/5980
The machine is ready to receive Internet Fax messages when
these settings have been configured.
To receive a fax message, the machine will access the server
automatically at regular intervals according to the POP
Interval Time setting.
If there is mail, the machine will print it out automatically.
This machine only receives TIFF files and text-format mail.
It cannot receive files in other formats (such as Word, Excel,
and certain formats of TIFF files).
POP Server Address / Name
Enter the POP server name or IP Address.
When entering the server’s IP Address, be sure to enter the
dots (full-stops) dividing the numbers.
Example: 192.168.1.1
You may enter a server name only if a DNS server has been
configured.
DNS Server’s IP Address
This setting is not required if the POP server has been
specified by its IP ADDRESS.
A DNS server can convert a server name into an IP ADDRESS.
Accessing Network Settings
From the Fax Machine Front Panel
1
Press Menu/Exit to enter the menu.
2
Using the numeric keypad, enter the User Function
Number (see the following list).
Press or until the desired setting is selected.
Press Enter to access the selections for the setting.
Key in or select the desired information.
Press Menu/Exit to enter the menu.
3
4
5
6
POP Server User Name
Enter the user name assigned to this machine for accessing
the POP server.
POP Server Password
Enter the password assigned to this machine for accessing the
POP server.
T.37 Option Guide: English
|
11
List of Settings
User Function 80
User Function 81
User Function 82
User Function 83
User Function 84
Auto Tray Switch
Paper Size Check
LAN Print T.O.
POP Interval
Delete POP Message
User Function 85
User Function 86
User Function 87
User Function 88
User Function 89
Time Between GMT
Text Print
Header Print
Coding Mode
Extra Fine Mode *
* Available ONLY when 600 dpi option is installed
User Function 90
User Function 91
User Function 92
User Function 93
User Function 94
User Function 95
User Function 96
User Function 97
12
|
OKIFAX 5780/5980
IFAX Sender ID
Domain Name
Return Receipt
Receipt Format
Send File Format
POP GW Setting
GW Forward Text
Send Notification
User Function 98
Network Settings
1: IP ADDRESS
2: SUBNETMASK
3: DEFAULT GATEWAY
4: SMTP SERVER NAME
5: POP SERVER NAME
6: POP USER ID
7: POP PASSWORD
8: DNS P .SRV ADDRESS
9: DNS S .SRV ADDRESS
10: HOST NAME
11: FAX E-mail Address
12: DSN
13: NIC INITIALIZE
Information Provided
The following items provide the information you will need to
use your fax machine.
·
User’s Guide
·
Warranty Document
·
Option Guide(s)
·
OKILAN 7100e+ User’s Guide
· Software Utilities CD-ROM
Each item is explained below.
User’s Guide
The User’s Guide provides the information common to all
configurations.
Warranty Document
The Warranty Document provides the warranty, service and
support, and Material Safety Data Sheet information for this
product series.
T.37 Option Guide: English
|
13
Option Guides
Dual Line
This guide provides the information unique to the Dual
Line configuration of the product series.
The Option Guides provide the information unique to each
option of the product series.
!
One Option Guide covers four of the available options:
Second Paper Tray
This section provides the information about the second
paper tray option for the product series.
Memory Options
This section provides the information about the memory
options for the product series.
OKI HRS600 (600 dpi Transmission)
This section provides the information about the 600 dpi
Transmission option for the product series.
Handset
This section provides the information about the handset
option for the product series.
14
|
T.37 Internet Fax
Second Paper Tray
MemoryOptions
OKI HRS600 [600 dpi Transmission]
Handset
OKIFAX 5780/5980
This guide provides the information unique to the T.37
Internet Fax configuration of the product series.
!
There are two versions of the T.37 Option Guide.
One is for the OKIFAX 5750/5950 series machines.
One is for the OKIFAX 5780/5980 series machines.
OKILAN 7100e+ User’s Guide
The OKILAN 7100e+ User’s Guide provides the information
about the network card used with this product series.
Software Utilities CD-ROM
The Software Utilities CD-ROM includes the following
software:
·
OKIVIEW 32
·
Network Print Driver
·
LPR Add Port/Pop up Monitor Utility
· Internet - Fax Utility
Each item is explained below.
OKIVIEW 32
The OKIVIEW 32 Utility provides a simple, quick way of
configuring and maintaining Oki network printers on a
Novell network. The main screen contains the OKIVIEW
Printer List of network printers. The main screen also
provides the starting point to select and manage print devices
from your PC on the network.
Network Print Driver
The Network Print Driver enables network printing from your
fax machine.
!
The Network Print Driver supports only network
printing. Network faxing is not supported. You can print
and fax locally through the parallel port using a print
driver supplied with Unimessage Pro.
LPR Add Port/Pop up Monitor Utility
The LPR Add Port/Pop up Monitor Utility enables printing
from a Windows 95, 98 or NT server. LPR Add Port/Pop up
Monitor provides you with bi-directional communication
over a network.
Internet - Fax Utility
The Internet - Fax Utility acts as a print driver. However,
instead of printing your document, this utility converts your
document to a TIFF file and automatically attaches it to an
e-mail. You can then send this e-mail with a TIFF attachment
to a T.37 machine.
T.37 Option Guide: English
|
15
Components of an Internet Fax
E-mail (body text)
A fax sent over the Internet has three components.
·
Header
·
e-mail (body text)
Attachment(s): TIFF or PDF
· Attachment(s): TIFF or PDF
Your ability to receive, view, or print these components will
vary according to the settings of different functions.
The attachment(s) are the “fax” part of the Internet Fax.
The content of the attachments (TIFF or PDF) is determined
by the end user.
Header
!
The header includes
·
all routing information for the path your Internet Fax
followed from the time it was sent to the time it was
received.
· the To, From, and Date information.
The header may include RE: (Subject) information.
The header is automatically generated as part of the Internet
Faxing process.
The header defines the format for attachments.
16
The e-mail is the body text (e-mail message).
|
OKIFAX 5780/5980
PDF isn’t supported by the T.37 standards. Therefore,
you cannot send an attached PDF file to T.37 Internet
fax units.
TIFF files (Simple Mode) must be used for attachments
or you cannot successfully send to a T.37 Internet fax
unit.
What Your T.37 Internet Fax Machine Can
Do
T.37 Internet Fax is a feature with many capabilities.
This unit can
·
send and receive faxes via a Public Switched
Telephone Network (PSTN)
·
send and receive faxes via the Internet
·
print via a Local Area Network (LAN)
·
act as a network scanner
·
act as a Gateway service
·
act as a convenience copier
!
Important!
Internet faxes differ from traditional faxes in these
ways:
Although your OKIFAX has security features, faxes sent
over the Internet are more vulnerable to interception
than faxes sent over the PSTN.
T.37 Option Guide: English
|
17
Helpful Hints (T.37)
Your fax machine has many features and capabilities that will
help you
·
operate the machine
·
save money
· save time
“Help and Helpful Hints” in the User’s Guide summarizes the
features and capabilities directly connected to saving money
and time.
“Helpful Hints (T.37)” provides tips that help you use your
T.37 Internet Fax to its fullest.
PSTN Faxing vs. Internet Faxing
PSTN Faxing is fax communication conducted via telephone
lines. You are probably familiar with PSTN faxing. PSTN
Faxing requires telephone numbers and telephone lines.
Internet Faxing is fax communication conducted via the
Internet. It resembles e-mail communications more than it
does PSTN faxing. Internet Faxing requires e-mail addresses,
mail servers, Internet connections, and fax machines capable
of Internet Faxing.
Internet Fax
Internet Fax is a term with several meanings, depending on
context.
Internet Fax can mean
18
|
OKIFAX 5780/5980
·
fax communication conducted via the Internet.
·
a fax machine capable of Internet Faxing.
·
the document (fax) sent via the Internet.
Status of Server
Backup / Archive (Network Scan)
Internet Faxing is conducted over the Internet via network
servers.
If the servers are down, running slowly, or experiencing other
problems, Internet Faxing will be adversely affected.
You can use your fax machine to create digital versions of
documents you only have in hardcopy form.
To do this, send the document as an Internet Fax to your email address. When the document is scanned, a TIFF or PDF
version of the document is created. By sending it to yourself,
you will have a digital version of the hardcopy document.
You can then use various software packages to work with the
digital (TIFF or PDF) version. An example of such a software
package is an Optical Character Recognition (OCR) package
T.37 Option Guide: English
|
19
Operation Overview
Before the machine is used, three processes must be
completed.
!
·
Installation
·
Setup
·
Customization
Installation and setup requirements may vary from
system to system.
Installation
Installation covers the physical procedures, such as removing
the unit from the shipping packaging, connecting the power,
telephone, and network lines, installing consumables.
Installation may be performed by anyone.
Refer to “Installation” in the User’s Guide for more
information.
Setup
Setup covers the network installation procedures, such as
establishing the IP Addresses and configuring the network
card.
A network administrator will perform setup.
Customization
Customization covers the programming procedures, such as
One-Touch keys, machine settings, and network settings.
You can perform some of the customization procedures.
Others must be performed by a network administrator.
20
|
OKIFAX 5780/5980
LAN Topologies and Operating Systems
Listed below are the LAN topologies and operating systems
supported by your fax machine.
LAN
10base-T Ethernet
100base-TX Ethernet (Fast Ethernet)
Operating systems supported by the printer driver:
Windows 95
Windows NT 4.0
Windows 2000
NetWare 3.x
NetWare 4.x
NetWare 5.x
!
When printing, Macintosh and UNIX are not supported.
Network Print Protocols
TCP/IP
IPX/SPX
NetBEUI
Internet Fax Protocols
TCP/IP
SMTP
POP3
DNS
Management Protocols
SNMP
MIB
T.37 Option Guide: English
|
21
Set Up (on a Network)
22
Identifying Current Settings
Settings Stored on the Fax Machine
When your fax machine is setup on a network, settings for the
machine are located in two places.
The Configuration Report lists the current settings of the
facsimile machine.
Printing the Configuration Report
1 Press Menu/Exit to enter the menu.
2 Press or to select Report Print. Press Enter.
3 Press or until the report you want appears on the
display. Press Enter.
4 Print all the reports you want, then press Menu/Exit to
return to standby mode.
|
·
settings stored on the fax machine
·
settings recorded on the network card
OKIFAX 5780/5980
Settings Recorded on the Network Card
There are two ways to print a report of the settings recorded
on the network card.
·
using the fax machine’s menu:
print the NIC Configuration Report or the
NIC Information Report
·
pressing a button on the network card
Using the Fax Machine’s Menu
The Configuration Report lists the current settings of the
facsimile machine.
Printing the NIC Configuration Report or
the NIC Information Report
1
2
3
4
Press Menu/Exit to enter the menu.
Press or to select Report Print. Press Enter.
Press or until the report you want appears on the
display. Press Enter.
Print all the reports you want, then press Menu/Exit to
return to standby mode.
T.37 Option Guide: English
|
23
Using the Button on the Network Card
Network Card Manual
!
Some Network Cards may not have a black button.
7100e+ User’s Guide
If yours does not, refer to the previous section, “Using
the Fax Machine’s Menu.”
1
Press the black button on the network card for three
seconds.
Release the button.
Two reports print.
one report is similar to the NIC Information Report
(generated through the menu)
one report is the network card self-diagnostic report
The 7100e+ User’s Guide, which is supplied with the
optional network card, explains how to use the Network
Card.
The 7100e+ User’s Guide describes the installation of a
network card in an LED printer. Some of the operations in
the 7100e+ User’s Guide do not apply to your facsimile
machine.
The 7100e+ User’s Guide does not explain the functions of
Internet Fax.
The 7100e+ User’s Guide does explain the Network Card
settings for Network Print. These settings apply to your
machine.
2
3
!
24
|
If you turn the power on while pressing this button
down, the Network Card will initialize its settings.
OKIFAX 5780/5980
Settings Stored on the Fax Machine
General Information
User Functions 80 to 98 are reserved for network settings.
User Functions 80 to 82 are for network printing.
User Functions 83 to 98 are for faxing using the Internet.
User Function 98, Network Settings, is used to configure the
network card. Network settings can also be changed over a
network, using various tools.
!
!
Accessing Settings
1
2
3
4
Press Menu/Exit to enter the menu.
Press or until Setup appears on the display.
Press Enter.
Press or until LANOPTIONS appears on the display.
Press Enter.
Press or until the desired setting (user function)
appears on the display.
If your network card cannot fax using the Internet,
User Functions 83 to 98 will not display.
You must work with your network administrator to
determine the correct information for many of the
settings.
T.37 Option Guide: English
|
25
List of User Functions (Network Settings)
Explanations of each user function follow this list.
User Function 80
Auto Tray Switch
User Function 81
Paper Size Check
User Function 82
LAN Print T.O.
User Function 83
POP Interval
User Function 84
Delete POP Message
User Function 85
Time Between GMT
User Function 86
Text Print
User Function 87
Header Print
User Function 88
Coding Mode
User Function 89
Extra Fine Mode *
* Available ONLY when 600 dpi option is installed
User Function 90
User Function 91
User Function 92
User Function 93
User Function 94
User Function 95
User Function 96
User Function 97
26
|
OKIFAX 5780/5980
Sender ID (email)
Domain Name
Return Receipt
Receipt Format
Send File Format
POP GW Setting
GW Forward Text
Send Notification
User Function 98
Network Settings
1: IP ADDRESS
2: SUBNETMASK
3: DEFAULT GATEWAY
4: SMTP SERVER NAME
5: POP SERVER NAME
6: POP USER ID
7: POP PASSWORD
8: DNS P .SRV ADDRESS
9: DNS S .SRV ADDRESS
10: HOST NAME
11: FAX E-mail Address
12: DSN
13: NIC INITIALIZE
Auto Tray Switch
User Function 80
Paper Size Check
User Function 81
Settings are: ON or OFF
Default is: OFF.
When Auto Tray Switch is set to ON, your fax machine will
use paper from another tray when paper runs out in one tray.
Settings are: ON or OFF
Default is: ON.
Set to ON
If Paper Size Check is set to ON, an alarm displays when
the paper size specified from the PC does not match the
paper size specified for the tray of the fax machine.
When this alarm is displayed, put the correct size of
paper in the specified tray.
Printing begins when the tray is closed.
After printing,
!
The optional second tray must be installed for this to
function.
The same size paper must be installed in both trays.
·
set the same paper as configured for the tray
or
·
change the tray configuration to the correct paper
size.
Set to OFF
If Paper Size Check is set to OFF, printing occurs even if
the PC-specified and Paper Tray paper sizes don’t match.
T.37 Option Guide: English
|
27
28
LAN Print T.O.
User Function 82
POP Interval
User Function 83
It is impossible to judge whether printing data is not being
transmitted due to network delay or the end of the data
stream. This time-out configuration allows the device to
cancel a print job when no printing data can be found after a
specified time has elapsed since the last data was submitted.
Do not change the default configuration unless it is
absolutely necessary.
Settings are: 5 sec., 30 sec., 5 min.
Default Setting is: 30 sec.
Use this to set the interval between POP receptions.
If daily is selected, four slots (fields) are available for
programming.
|
OKIFAX 5780/5980
·
·
Each slot (field) can can be programmed with a
different time
or
Times can be programmed into the slots (beginning
with Field 1) and the remaining slots can be left
blank.
Available settings are
Off, 1 min., 5 min., 10 min., 30 min., 60 min., Daily
The default setting is 5 minutes.
Delete POP Message
User Function 84
Use this to determine how the received e-mails are deleted
from the mail server.
If this user function is set to OFF, received e-mails remain on
the POP server until the Network Administrator deletes them.
Available settings are:
OFF:
Do not delete mail
TYPE1: Delete only the mail your fax machine can
print
TYPE2: Delete all mail
The default setting is Type 2.
50 Communications Limit
Your fax machine maintains a log of up to 50
communications.
This log prevents repeat receptions of any messages that
have already been read.
However, if there are more than 50 messages on the server,
you may experience errors.
Your fax machine will receive and print e-mails, but the log
will not be correct.
To correct this error
Have the network administrator delete the received e-mails
(mail data) on the mail server.
Make sure there is no mail.
Activate the POP reception on your fax machine.
This procedure will erase the log of the 50 previous
communications.
To prevent this error
If automatic POP reception is carried out while there is no
mail, the log will also be erased.
Regularly delete the received e-mails from the mail server,
keeping the number of records on the log below 50.
T.37 Option Guide: English
|
29
Time Between GMT
User Function 85
Text Print
User Function 86
GMT is Greenwich Mean Time.
Use this function to set the difference between your
machine’s local time and GMT.
This value must be entered correctly, or e-mail headers will
be wrong.
If you need help in determining the difference between your
time and GMT, a good reference website may be found at
http://greenwichmeantime.com
Available settings are: 12 to -12, in one-hour increments.
This function determines if the body text of an e-mail is
printed.
If this function is set to ON, the text in e-mail is printed.
Available settings are: ON and OFF
The default setting is ON.
The default setting is 0.
!
In the United States, the difference is always a negative
value.
Example:
East Coast Standard Time is -5.
30
|
OKIFAX 5780/5980
!
Only US-ASCII characters will print.
Any characters that cannot be printed are shown as
spaces.
Text may not be printed or come out garbled, depending
on the mail client used.
Header Print
User Function 87
Coding Mode
User Function 88
This function determines how the e-mail header is printed.
Text Print (User Function 86) must be ON for this setting
(Header Print) to be valid.
Available settings are: OFF, TYPE1, and TYPE2
OFF: Header does not print. The message and any TIFF
attachments print.
TYPE1: SUBJECT/FROM/TO information prints.
TYPE2: All header information prints. This information
includes all routing and server information.
The default setting is TYPE1.
This function determines the coding mode for the TIFF file
images sent by Internet Facsimile.
Available settings are: MH, MR, MMR.
Compression Rates:
MH
low
MR
MMR
medium
high
The default setting is MH.
!
Often, other manufacturers’ Internet Fax products
support only MH.
T.37 Option Guide: English
|
31
Extra Fine Mode
User Function 89
Sender ID (e-mail)
User Function 90
This function determines the scan resolution of the EX.FINE
mode for Internet Faxing.
Available settings are: 300 dpi or 600 dpi.
The default setting is 300 dpi.
This function determines if the sender ID is included with
images scanned by the Internet Fax.
Available settings are: ON or OFF.
The default setting is ON.
!
!
If you want to use 600 dpi scan resolution, the OKI
HRS600 (600 dpi TX) option (8 MB RAM) must be
installed.
The setting for this function always applies when using
Internet Fax.
The Sender ID (User Function 90) is independent from
Sender ID On/Off (User Function 23). User Function
23, Sender ID On/Off is for G3 transmissions.
If you are using your fax as a scanner, turn this setting
off. This prevents the sender ID data from appearing in
scanned images.
32
|
OKIFAX 5780/5980
Domain Name
User Function 91
This function is only used when setting up your fax machine
as a gateway for relay fax. This is also known as an off-ramp.
This setting is required when forwarding e-mail received by
SMTP to PSTN/ISDN.
Data is received only from the registered (programmed)
domain names.
Example
If you register network.com, only the e-mail from
domain network.com or its sub-domain will be received
and forwarded.
!
Domain Name (User Function 91), is only used when
setting up your fax machine as a gateway for relay fax.
Domain Name Restrictions
·
Up to five (5) domain names may be registered.
·
Each domain name may be up to 64-characters long.
·
When a SMTP reception request is received, the e-mail
will be received only if the sender’s domain name
matches one of the registered domain names. If there is
no match, your fax machine assumes that the e-mail
cannot be received. Reception does not occur.
·
You may use Latin letters, numbers and symbols while
registering the domain name.
To enter symbols, use either one-touch key 20 or key “0”
of the numeric ten-key pad.
The symbols that can be used are:
!#&’()*+,-./:;=?·@?”_%~
The “~” (tilde) symbol will appear on the display as “-1”.
Both uppercase and lowercase letters can be used.
To change the case, press the CAPS key
(one-touch key 31).
T.37 Option Guide: English
|
33
Return Receipt
User Function 92
!
Some mail clients and Internet Fax products currently
on the market cannot receive this MDN format
correctly.
!
MDN vs. DSN
!
The recipient MUST HAVE a mail program that uses
the Message Disposition Notification (MDN) standard.
MDN = Message Disposition Notification
Netscape Messenger, Eudora Pro, and the OKIFAX
5750/5950 and 5780/5980 Series Facsimile Machines
support MDN.
DSN = Delivery Status Notification
MDN: you receive a confirmation that your message
was received by the destination mail server.
!
DSN: you receive a confirmation that your message was
opened by the person you sent it to (the recipient).
When User Function 98, Network Settings, Item 12,
Delivery Service Notification (DSN) is set to ON, you
will receive a notification when your message arrives at
the recipient’s inbox on the mail server.
All systems involved in the communication must support
MDN and DSN.
The recipient’s server must support the Delivery Service
Notification (DSN) standard.
!
34
|
When User Function 92, Return Receipt is set to ON,
you will receive a notification when the recipient of
your message opens it.
OKIFAX 5780/5980
Your machine always returns an MDN to anyone
sending mail with an MDN request, regardless of the
setting for User Function 92: Return Receipt.
!
The setting for User Function 92: Return Receipt does
not affect the Error MDN message.
An Error MDN will be returned to the sender if
·
·
!
a file other than the TIFF formats compatible with
this Internet Fax is received
and
User Function 73: ERR. REPORT (MCF) is set to
ON
When User Function 92: Return Receipt is set to ON,
anyone who receives a transmission from your machine
will return an MDN confirmation. To print the
confirmation, you must set User Function 86: Text
Print to ON.
User Function 92: Return Receipt determines if the Message
Disposition Notification (MDN) is added to transmissions.
MDN (Message Disposition Notification) is a request for
confirmation on whether or not the message has been read.
If MDN is set to ON, a confirmation is returned if the
recipient is
·
an Internet Fax machine
or
· a mail client that supports MDN
The format of the confirmation depends on the type of the
receiving Internet Fax or mail client. If the recipient has the
same Internet Fax machine as yours, a notification in the
RFC-compliant format (shown in the example below) will be
transmitted.
Example MDN Message
Subject: Automatic Disposition Notification (processed) hello!
The message you sent on Wed, 19 Jan 2000 15:28:28 +0900
regarding “hello!” has been processed by [email protected].
Final-Recipient: rfc822; [email protected]
Original-Message-ID:
<[email protected]>
Disposition: automatic-action/MDN-sent-Automatically;
processed
T.37 Option Guide: English
|
35
Receipt Format
User Function 93
POP GW Setting
User Function 95
This function determines the format of the Return Receipt
Confirmation (MDN).
Available settings are: Text or MDN.
TEXT: The format that might typically be displayed by a
program such as Microsoft Outlook
MDN: The format based on the RFC for MDN (Message
Disposition Notification).
Default is TEXT.
To use the POP Gateway Service, both a Subject and
Password must registered.
User Function 95, POP GW Setting allows you to register the
Subject and Password.
Both the Subject and Password can be no more that 20
characters.
Send File Format
User Function 94
This function determines the format of an e-mail sent from
the T.37 machine. The format can be TIFF or PDF.
Available settings are: TIFF or PDF.
Default is TIFF
!
36
|
If the receiver is another OKI T.37 device, the format
must be TIFF.
OKIFAX 5780/5980
GW Forward Text
User Function 96
Send Notification
User Function 97
This function determines if the text portion of an email is
attached when Gateway Forwarding is used.
Available settings are: ON or OFF.
Default is ON.
When User Function 97, Send Notification is set to ON, the
fixed text message and scanned TIFF or PDF files are sent to
the specified e-mail address.
When User Function 97, Send Notification is set to OFF, only
the scanned TIFF or PDF files are sent.
Available settings are: ON or OFF.
Default is ON.
T.37 Option Guide: English
|
37
Network Settings
User Function 98
This function modifies these network settings.
1: IP ADDRESS
2: SUBNETMASK
3: DEFAULT GATEWAY
4: SMTP SERVER NAME
5: POP SERVER NAME
6: POP USER ID
7: POP PASSWORD
8: DNS P .SRV ADDRESS
Domain Name Service Primary Server
9: DNS S .SRV ADDRESS
Domain Name Service Secondary Server
10: HOST NAME
11: FAX E-mail Address
12: DSN
Delivery Status Notification
13: NIC INITIALIZE
38
|
OKIFAX 5780/5980
!
After changing the network settings under User
Function 98, press MENU.
The machine goes into standby mode.
After a few seconds’ pause, the display shows that the
Network Card is being initialized. The data on the
Network Card is updated when this message disappears.
Do not press MENU again while the initialization
message is on display (after changing the settings);
if you do, the settings will not update correctly.
DHCP Server
If you are working with a DHCP (Dynamic Host
Configuration Protocol) server, the following items are set
automatically.
1: IP ADDRESS
2: SUBNETMASK
3: DEFAULT GATEWAY
8: DNS P .SRV ADDRESS
Domain Name Service Primary Server
9: DNS S .SRV ADDRESS
Domain Name Service Secondary Server
!
The default DHCP setting is Enable.
!
When you enter an IP Address from the front panel of
your fax unit, the IP Address is used as a static IP
address. The DHCP setting is automatically disabled.
To enable the DHCP setting, use the Web Page,
OkiView 32, or Telnet functions.
After changing the network settings under User
Function 98, press MENU.
The machine goes into standby mode.
After a few seconds’ pause, the display shows that the
Network Card is being initialized. The data on the
Network Card is updated when this message disappears.
Do not press MENU again while the initialization
message is on display (after changing the settings);
if you do, the settings will not update correctly.
T.37 Option Guide: English
|
39
Explanation of Settings
1: IP ADDRESS
Sets the IP address.
2: SUBNETMASK
Sets the subnet mask.
3: DEFAULT GATEWAY
Sets the default gateway address.
4: SMTP SERVER NAME
Enter either the IP address or the host name of the SMTP
mail server.
!
If the DNS name of the SMTP server does not work,
try entering the IP address of the SMTP server.
Restrictions
·
If DNS has been set, use the host name (e.g.,
mail.network.com).
·
If DNS has not been set, enter the IP address of the
server. The address must include the “.” (period)
dividers (e.g., 192.168.4.123).
·
up to 64 characters may be entered.
You may use Latin letters, numbers and symbols
To enter symbols, use either one-touch key 20 or
key “0” of the numeric ten-key pad.
The symbols that can be used are: ! # & ’ ( ) * + , - . /
:;=?·@?”_%~
The “~” (tilde) symbol shows on the display as “-1”.
Both uppercase and lowercase letters can be used.
To change the case, press the CAPS key
(one-touch key 31).
40
|
OKIFAX 5780/5980
5: POP SERVER NAME
Enter either the IP address or the host name of the POP
mail server.
!
If the DNS name of the POP server does not work,
try entering the IP address of the POP server.
Restrictions
·
If DNS has been set, use the host name (e.g.,
mail.network.com).
·
If DNS has not been set, enter the IP address of the
server. The address must include the “.” (period)
dividers (e.g., 192.168.4.123).
·
up to 64 characters may be entered.
You may use Latin letters, numbers and symbols.
To enter symbols, use either one-touch key 20 or
key “0” of the numeric ten-key pad.
The symbols that can be used are: ! # & ’ ( ) * + , - . /
:;=?·@?”_%~
The “~” (tilde) symbol shows on the display as “-1”.
Both uppercase and lowercase letters can be used.
To change the case, press the CAPS key
(one-touch key 31).
6: POP USER ID
Enter the user ID registered on the POP3 server.
Restrictions
·
up to 16 characters may be entered.
You may use Latin letters, numbers and symbols.
To enter symbols, use either one-touch key 20 or
key “0” of the numeric ten-key pad.
The symbols that can be used are: ! # & ’ ( ) * + , - . /
:;=?·@?”_%~
The “~” (tilde) symbol shows on the display as “-1”.
Both uppercase and lowercase letters can be used.
To change the case, press the CAPS key
(one-touch key 31).
T.37 Option Guide: English
|
41
7: POP PASSWORD
Enter the password registered on the POP3 server.
If a password has already been entered, it is shown as
XXXXXXXXXXXXXXXX (sixteen Xs).
Restrictions
·
42
|
up to 16 characters may be entered.
You may use Latin letters, numbers and symbols.
To enter symbols, use either one-touch key 20 or
key “0” of the numeric ten-key pad.
The symbols that can be used are: ! # & ’ ( ) * + , - . /
:;=?·@?”_%~
The “~” (tilde) symbol shows on the display as “-1”.
Both uppercase and lowercase letters can be used.
To change the case, press the CAPS key
(one-touch key 31).
OKIFAX 5780/5980
8: DNS P .SRV ADDRESS
DNS means Domain Name Service.
P.SRV means Primary Server.
Sets the IP address of the DNS primary server.
You do not have to change this setting if the server is
connected directly using its IP address.
9: DNS S .SRV ADDRESS
DNS means Domain Name Service.
S.Serv means Secondary Server.
Sets the IP address of the DNS secondary server.
You change this setting only when a secondary server has
been set up.
10: HOST NAME
Enter the host name defined on this machine.
Restrictions
·
up to 64 characters may be entered.
You may use Latin letters, numbers and symbols.
To enter symbols, use either one-touch key 20 or
key “0” of the numeric ten-key pad.
The symbols that can be used are:
!#&’()*+,-./:;=?·@?”_%~
The “~” (tilde) symbol shows on the display as “-1”.
Both uppercase and lowercase letters can be used.
To change the case, press the CAPS key
(one-touch key 31).
11: FAX E-mail Address
Enter the e-mail address assigned to your machine.
Restrictions
·
up to 64 characters may be entered.
You may use Latin letters, numbers and symbols.
To enter symbols, use either one-touch key 20 or
key “0” of the numeric ten-key pad.
The symbols that can be used are:
!#&’()*+,-./:;=?·@?”_%~
The “~” (tilde) symbol shows on the display as “-1”.
Both uppercase and lowercase letters can be used.
To change the case, press the CAPS key
(one-touch key 31).
T.37 Option Guide: English
|
43
12: DSN (Delivery Status Notification)
!
MDN vs. DSN
When a mail server with DSN receives a message, it
sends a delivery confirmation to the sender of the
message.
Change this setting to OFF, if you are sending a message
to a mail server that does not support DSN.
If you do not change this setting to OFF, the server may
not be able to handle the message correctly and a
communication error may occur.
Some servers can send mail to servers without DSN.
In this case, no delivery notification will be sent.
The default setting is OFF.
MDN = Message Disposition Notification
DSN = Delivery Status Notification
MDN: you receive a confirmation that your message
was received by the destination mail server.
DSN: you receive a confirmation that your message was
opened by the person you sent it to (the recipient).
All systems involved in the communication must support
MDN and DSN.
!
!
44
|
OKIFAX 5780/5980
User Function 86, TEXT PRINT must be ON for your
machine to receive and print delivery notifications.
When User Function 98, Network Settings, DSN is ON,
your machine receives confirmations (DSN) from the
mail server of anyone sent a message by your machine.
13: NIC INITIALIZE
Resets the Network Card to its original factory settings.
You may also reset the card to factory settings by
pressing and holding the button on the card (if your
network card has a button).
!
Make sure that you want to do this before proceeding.
When you reset the Network Card to factory settings, all
current settings are lost.
The message “ARE YOU SURE?” will show on the
display. You must confirm your choice before the unit
will reset to factory defaults.
T.37 Option Guide: English
|
45
Changing Settings
There are four ways to change the network settings for your
machine.
1 menu of the machine
2 web page of the network card
3 OKIVIEW 32 (Adminmanager)
4 Telnet
46
|
OKIFAX 5780/5980
Some settings can be accessed with any method.
Other settings are only accessed by one method.
This section lists the settings. The lists are organized by the
method used to access the settings. After the lists, each
access method is discussed.
Settings Changed Only by Using the Web Page
Printer Status
Network Status
Network Connection
TCP/IP
NetWare
NetBEUI
EtherTalk
SNMP
Internet Fax
SMTP Transmit
SMTP Receive
POP3
SMTP Port Number
POP Port Number
Use APOP
!
Settings Changed by Using the Web Page or the Menu
User Function 98, Network Settings
1: IP ADDRESS
2: SUBNETMASK
3: DEFAULT GATEWAY
4: SMTP SERVER NAME
5: POP SERVER NAME
6: POP USER ID
7: POP PASSWORD
8: DNS P .SRV ADDRESS
9: DNS S .SRV ADDRESS
10: HOST NAME
11: FAX E-mail Address
12: DSN
13: NIC INITIALIZE
You can use the Web Page, Internet Fax, to adjust the
settings for User Function 98, Network Settings.
See the OKILAN 7100e+ User’s Guide, “OKILAN
Configuration, Using the OKILAN 7100e+ Web Page.”
T.37 Option Guide: English
|
47
Settings Changed Only by Using OKIVIEW 32
Status
Name
Location
Network
Protocols
TCP/IP
RAPP, BOOTP, DHCP
IP Address, Subnet Mask, Default Gateway
Primary DNS, Secondary DNS
NetWare
AppleTalk
NetBEUI
Frame Types
Internet
Host Name
E-Mail Address
DSN
DNS (Primary/Secondary)
SMTP
POP3
Factory Defaults, Reset Device
48
|
OKIFAX 5780/5980
!
You can use OKIVIEW 32 to adjust the settings for
User Function 98, Network Settings.
See the OKILAN 7100e+ User’s Guide, “OKILAN
Configuration, Setting Up the OKILAN 7100e+ Using
OKIVIEW 32” or the OKIVIEW 32 on-line Help.
Using the OKILAN 7100e+ Web Page
You can use the Web page of the network card to change the
network settings for your machine.
See the OKILAN 7100e+ User’s Guide, “OKILAN
Configuration, Using the OKILAN 7100e+ Web Page.”
To access the Web page of the network card, use a web
browser such as Internet Explorer or Netscape Navigator.
!
The Web page you access for your fax machine is
slightly different from the Web page described in the
OKILAN 7100e+ User's Guide.
See the OKILAN 7100e+ User’s Guide, “OKILAN
Configuration, Using the OKILAN 7100e+ Web Page.”
The differences are explained here.
You can use the Web page of the network card to change
·
the items listed below
·
User Function 98, Network Settings
T.37 Option Guide: English
|
49
Changing Settings Using the Web Page
Printer Status
This is the main web access screen.
Shows the message(s) currently displayed by your fax
machine.
Network Status
Shows the status of TCP/IP, NetWare and NetBEUI.
EtherTalk
Not supported by this machine.
Do not change this setting.
SNMP
See the OKILAN 7100e+ User’s Guide, “OKILAN
Configuration, Using the OKILAN 7100e+ Web Page.”
Network Connection
Shows ?????
TCP/IP
See the OKILAN 7100e+ User’s Guide, “OKILAN
Configuration, Using the OKILAN 7100e+ Web Page.”
NetWare
See the OKILAN 7100e+ User’s Guide, “OKILAN
Configuration, Using the OKILAN 7100e+ Web Page.”
NetBEUI
See the OKILAN 7100e+ User’s Guide, “OKILAN
Configuration, Using the OKILAN 7100e+ Web Page.”
OKIVIEW 32
The items listed here are only accessed via the web page.
You can also use the web page to adjust the settings for
User Function 98, Network Settings.
SMTP Transmit
Enables or disables the SMTP transmission protocol
For normal operations, set this to Enable.
SMTP Receive
Enables or disables the SMTP reception protocol
For normal operations, set this to Enable.
If you do not wish to receive by SMTP, set this to
Disable
!
50
|
OKIFAX 5780/5980
SMTP reception forwards incoming Fax mail.
POP3
Enables or disables the POP reception protocol.
For normal operations, set this to Enable.
SMTP Port Number
Sets the SMTP protocol port number.
Do not change this unless it is necessary.
The default setting is 25.
POP Port Number
Sets the POP protocol port number.
Do not change this unless it is necessary.
The default setting is 110.
Use APOP
This setting is available when you are using a POP server
that supports APOP.
With APOP, the POP password will be encrypted before it
is sent.
A communication error will occur if this setting is turned
on when using a server which does not support APOP.
T.37 Option Guide: English
|
51
Using OKIVIEW 32
Use this tool to configure the Network Card on
Windows95/98/NT4.0/2000/XP via the network.
The settings available through OKIVIEW 32 are nearly the
same as those accessible through the Web page.
!
The Web page you access for your fax machine is
slightly different from the Web page described in the
OKILAN 7100e+ User's Guide.
See the OKILAN 7100e+ User’s Guide, “OKILAN
Configuration, Setting Up the OKILAN 7100e+ Using
OKIVIEW 32” or the OKIVIEW 32 on-line Help.
The differences are explained in this section.
52
|
OKIFAX 5780/5980
The OKILAN 7100e+ User's Guide contains detailed
information about these settings. There are differences
between the settings you will see for the Internet Fax Web
page and the page described in the OKILAN 7100e+ User’s
Guide.
This section explains the information choices (tabs) within
OKIVIEW 32 and the differences in settings you will
encounter.
Internet
Host Name
E-Mail Address
DSN
DNS (Primary/Secondary)
SMTP
POP3
Factory Defaults, Reset Device
When you start OKIVIEW 32, you will see a list of the
Network Cards connected to the printers and facsimiles.
Check the MAC addresses of the printers and facsimiles to
identify the Network Card you want to configure.
!
The Network Card Report provides the MAC address as
explained earlier.
Next, select the Network Card you wish to configure.
Then go to MENU, then Setup, then Device Setup.
You can change the following settings.
Status
Name
Location
Network
Protocols
TCP/IP
RAPP, BOOTP, DHCP
IP Address, Subnet Mask, Default Gateway
Primary DNS, Secondary DNS
NetWare
AppleTalk
NetBEUI
Frame Types
!
You can use OKIVIEW 32 to adjust the settings for User
Function 98, Network Settings.
See the OKILAN 7100e+ User’s Guide, “OKILAN
Configuration, Setting Up the OKILAN 7100e+ Using
OKIVIEW 32” or the OKIVIEW 32 on-line Help.
T.37 Option Guide: English
|
53
General
Set the password.
TCP/IP
Allows you to modify the settings listed below.
a. Enable DHCP/BOOTP or RARP
b. IP Address, Subnet mask and Default Gateway
c. Enable Banner for FTP/LPR
d. DNS settings
NetWare
Allows you to modify the NetWare server settings.
Please note that the position of the Pserver menu is
different for Internet Fax, and so is the method for setting
Pserver NDS and Bindery.
!
54
|
See the OKILAN 7100e+ User’s Guide, “OKILAN
Configuration, Setting Up the OKILAN 7100e+ Using
OKIVIEW 32” or the OKIVIEW 32 on-line Help.
OKIFAX 5780/5980
EtherTalk
Not used by this machine.
NetBEUI
See the OKILAN 7100e+ User's Guide.
SNMP
See the OKILAN 7100e+ User's Guide.
The Printer TRAP facility of the tool supplied with
Internet Fax has been expanded.
You can add up to 5 addresses in TCP/IP as Printer Traps
and also an extra address in IPX/SPX, for which trap
alarms can be specified individually.
Please also see the help menu of the tool.
Internet Fax
You can use OKIVIEW 32 to change the same settings
that are accessed through the Web page
(User Function 98, Network Settings).
Telnet
Your fax machine is Telnet capable.
You can use Telnet (via the network) to change the network
settings for your machine.
There are differences between what you see and what is
described in the OKILAN 7100e+ User's Guide.
!
See the OKILAN 7100e+ User’s Guide, “OKILAN
Configuration, Setting Up the OKILAN 7100e+ Using
OKIVIEW 32” or the OKIVIEW 32 on-line Help.
T.37 Option Guide: English
|
55
Customization
Programming e-mail Addresses
You can program (store) e-mail addresses into your machine,
just as you do telephone numbers. You can create a group of
e-mail addresses, just as you can create a group of telephone
numbers.
For more information about groups, see the User’s Guide,
“Sending a Fax to Multiple Locations.”
Procedure
!
Print the Telephone Directory before you begin
programming. This provides a reference of the speed
dial numbers already programmed.
See the User’s Guide, “Reports, Telephone Directory.”
Be sure to write the name for any Speed Dial numbers
you program on the One Touch Sheet(s).
The One Touch Sheet(s) provide space for a limited
number of Speed Dial numbers, depending on the model
of your fax machine.
OKIFAX 5780
1 through 50.
OKIFAX 5980
1 through 90.
For Speed Dials x and above, program the number(s)
and print the Telephone Directory.
Where x =
51 (OKIFAX 5780)
91 (OKIFAX 5980)
See the User’s Guide, “Reports, Telephone Directory.”
56
|
OKIFAX 5780/5980
10 Repeat the above process from Step 4 until you have
finished programming.
11 Press Menu/Exit to return the machine to standby mode.
12 When finished with the programming of One Touch
keys, lift off the plastic cover. Use a pencil to write the
name of the One Touch key you have programmed.
1
Press Menu/Exit to enter the menu.
2
Press to select Location Program. Press Enter.
3
The cursor will be at Speed Dial. Press Enter.
4
Input the speed dial number you want to program, then
press Enter.
!
E-mail addresses can ONLY be programmed in Speed
Dials 1 - 50 (5780) or 1 - 90 (5980).
5
Press to select e-mail Address. Press Enter.
6
Input the e-mail address. Press Enter.
See the User’s Guide, “Reports, Telephone Directory.”
!
One-Touch Key 32 is the @ symbol.
Be sure to write the name for any Speed Dial numbers
you program on the One Touch Sheet(s).
7
8
The display shows TIFF or PDF. Press Enter.
The display shows SENDER ID (EMAIL) AT TOP. Press
Enter.
The display shows RETURN RECEIPT (MDN). Press
Enter.
9
!
Print the Telephone Directory when you finish
programming. This provides a reference of the Speed
Dial numbers already programmed.
Use One-Touch Key 31 (Caps) to switch between upper
and lowercase letters, if necessary.
T.37 Option Guide: English
|
57
Confirming e-mail Address Programming
E-mail Address Restrictions
If you want to check / verify an e-mail address you have
programmed, print the Telephone Directory.
See the User’s Guide, “Reports, Telephone Directory.”
·
up to 64 characters may be entered.
You may use Latin letters, numbers and symbols.
To enter symbols, use either one-touch key 20 or key “0”
of the numeric ten-key pad.
The symbols that can be used are:
!#&’()*+,-./:;=?·@?”_%~
The “~” (tilde) symbol shows on the display as “-1”.
Both uppercase and lowercase letters can be used.
To change the case, press the CAPS key
(one-touch key 31).
·
58
|
OKIFAX 5780/5980
Must be programmed / assigned to Speed Dial keys
01~50 (5780) or 1~90 (5980).
Using Internet Fax
Sending a Document
General Information
Differences
Sending a document from the document feeder of the
machine using the Internet Fax feature is very similar to
sending a document using the Public Switched Telephone
Network (PSTN / regular phone line).
See the User’s Guide, “Basic Faxing, Sending a Fax.”
Internet Fax data is scanned into memory before
transmission.
Your machine must establish a server connection before the
document is sent.
!
Stopping a Transmission
Important!
Internet faxes differ from traditional faxes in these
ways:
Although your OKIFAX has security features, faxes sent
over the Internet are more vulnerable to interception
than faxes sent over the PSTN.
Press Stop to end a transmission.
!
The transmission ends immediately.
You do not confirm your request before it takes effect.
There is no way to verify that a message has been
received in real-time by the machine to which it was
addressed.
T.37 Option Guide: English
|
59
How to Send a Document
1
2
60
|
Load your documents.
Select the entry method.
For more information on entry methods, refer to the
User’s Guide, “Basic Faxing, Sending a Fax.”
Entry methods are:
·
One-Touch or Speed Dial
·
Search
You must know the first letter of the e-mail address
to search for an e-mail address.
·
Non-programmed e-mail
also known as a Numeric Keypad or walk-up
You must send the document as an Internet
Transmission.
See the following section (“Sending to a NonProgrammed E-mail”) for more information.
OKIFAX 5780/5980
3
4
Press Start.
The machine scans the document and stores the
document’s image data into memory.
5
Next, the machine establishes a server connection.
“Sending” appears on the display when the server
connection is established.
At the end of the transmission, the result shows on the
display and a buzzer sounds.
6
Sending to a Pre-programmed E-mail
Normally, when you send to a preprogrammed e-mail address,
you load the document and select the appropriate one touch
or speed dial key.
However, other options are available. These options allow
the machine to function like a typical email program.
To access these options,
1 Load the document.
2 Press the EMAIL key 2 times.
3 The list of e-mail options appears on the display.
For more information, refer to the “List of e-Mail
Options.”
4 Press or to move the cursor to the desired option.
5 Press Enter.
For more information, refer to the “Descriptions of eMail Options.”
!
Program you own e-mail address as a One Touch or
Speed Dial number. This save time when you are
working with e-mail.
!
If you want replies (to emails you have sent) to go to
your computer, program your computer email address
as a One-Touch or Speed Dial number.
T.37 Option Guide: English
|
61
List of e-Mail Options
1 TO
2 CC
3 FROM
4 SUBJECT
5 SEND FILE FORMAT
6 SENDER ID(EMAIL)
7 RETURN RECEIPT
8 COMFIRM REPORT
9 DISPLAY (TO:)
10 DISPLAY (CC:)
11 DISPLAY (FROM:)
62
|
OKIFAX 5780/5980
Descriptions of e-Mail Options
1 TO
Use this option to select a One-Touch, Speed Dial, or
Group.
Whatever you select MUST be programmed with an
email before you select it.
2 CC
Use this option to select a One-Touch, Speed Dial, or
Group.
Whatever you select MUST be programmed with an
email before you select it.
3 FROM
The “From” section of an e-mail is either the default
e-mail address of the sending machine OR an e-mail
address programmed to a One-Touch key.
Use this option to select the One-Touch key programmed
with the sender’s address.
!
Program your own e-mail address as a One Touch or
Speed Dial number. This saves time when you are
working with e-mail.
!
If you want replies (to emails you have sent) to go to
your computer, program your computer e-mail address
as a One-Touch or Speed Dial number.
4 SUBJECT
Use this option to enter a subject of up to 64 characters.
5 SEND FILE FORMAT
Use this option to select the type of file your document
will be converted to: TIFF or PDF.
6 SENDER ID (EMAIL)
Use this option to select the whether or not the email
sender ID will be printed at the top of the page on the
receiving end
If ON is activated, the email sender ID prints.
7 RETURN RECEIPT
Use this option to have your machine request a
confirmation (MDN) from the recipient’s machine that
the document was read.
8 CONFIRM REPORT
Use this option to have your machine print a report of
locations entered in the TO, CC, FROM, and SUBJECT
fields.
9 DISPLAY (TO:)
Use this option to display the list of locations entered for
this field.
To return to the previous menu, press
or Stop.
10 DISPLAY (CC:)
Use this option to display the list of locations entered for
this field.
To return to the previous menu, press
or Stop.
§
§
11 DISPLAY (FROM:)
Use this option to display the list of locations entered for
this field.
To return to the previous menu, press
or Stop.
§
T.37 Option Guide: English
|
63
Sending to a Non-Programmed E-mail
Limitations and Suggestions
Also known as Numeric Keypad (Walk-up) e-mail faxing
If you want to send an Internet Fax, but you do not want to
program the e-mail address as a One-Touch or Speed Dial,
you must make sure that it is sent as an Internet Transmission.
1 Load the document.
2 Press the e-mail key.
3 Input the e-mail address.
·
If you need a digital copy of a fax transmission for your
records, send the fax to the destination and your e-mail
address. Your e-mail address will receive a digital copy
(.TIFF or .PDF format) of whatever you send.
·
If you select the same e-mail address twice, the document
will be sent to it only once.
·
To stop transmission, press STOP.
The transmission terminates immediately, without asking
for confirmation.
·
Internet Fax data is scanned into memory before
transmission. If the document is too long to fit into
memory, divide it and make two or more transmissions.
If you frequently divide documents, consider installing
additional memory.
!
4
64
|
One-Touch Key 32 is the @ symbol.
Use One-Touch Key 31 (Caps) to switch between upper
and lowercase letters.
Press Start.
OKIFAX 5780/5980
TIFF or PDF Format
General Information
When functioning as an Internet Fax, your machine converts
scanned documents into a single TIFF or PDF format file and
sends it by e-mail.
The transmit resolutions are:
·
200 x 100 dpi in STD mode
·
200 x 200 dpi in FINE mode
·
300 x 300 dpi
or
600 x 600 dpi * in EX-FINE
* the OKI HRS600 (600 dpi TX) option must be
installed
·
The images are compressed using one of the standard formats
used on faxes. The formats are listed below.
·
MH
·
MR
· MMR
The default format is MH.
!
Other manufacturers’ Internet Fax products may receive
only in the STD and FINE resolutions and in MH
compression mode.
Remember this if you are sending a document to an
Internet Fax made by a different manufacturer.
This is not an issue when you send to a machine
identical to yours or if you send to a PC.
200 x 200 dpi in PHOTO mode
T.37 Option Guide: English
|
65
Text Attachment
Your machine attaches text to fax document e-mails. The
attached text for TIFF-format faxes is different from the text
for PDF-format faxes.
When Sender ID is set to ON, and the Sender ID is already
registered, the ‘from The Internet Facsimile’ becomes ‘from
[Sender ID]’.
Text for TIFF-format
There are scanned pages attached to this e-mail which have
been sent from ([Sender ID] or an Internet Facsimile.)
To view or print these pages please use the software program
“Imaging” provided with Windows NT4.0/Windows
95(OSR2)/Windows98/WindowsME/Windows 2000.
----------------------------------------------------------------------------“Imaging”, Windows NT4.0, Windows 95 (OSR 2), Windows
98, Windows ME, Windows 2000 are registered trademarks of
US Microsoft Corporation.
Text for PDF-format
There are scanned pages attached to this e-mail which have
been sent from ([Sender ID] or an Internet Facsimile.)
66
|
OKIFAX 5780/5980
Viewing TIFF Files
Viewing PDF Files
To view TIFF files, you must have a TIFF viewer installed on
your PC.
Microsoft Windows 95, 98, NT 4.0 and 2000 have a viewer
called Imaging, which you can use to view TIFF files.
To view PDF files, you must have Adobe Acrobat Reader
(Version 3.x, 4.x, or 5.x) installed on your PC.
!
Before printing a TIFF file from Imaging, go to
OPTIONS in either the Print screen or in Properties and
set the Print format to “Fit to Page.”
!
Before printing a PDF file from Imaging, go to
OPTIONS in either the Print screen or in Properties and
set the Print format to “Fit to Page.”
If it is set at “Actual size”, part of the fax image may be
cut off from the printout.
If it is set at “Actual size”, part of the fax image may be
cut off from the printout.
T.37 Option Guide: English
|
67
Receiving Internet Faxes
Your machine can receive Internet Faxes two ways.
·
Automatic Reception
· Manual Reception
During automatic reception, your Internet Fax machine
automatically connects to the server and receives mail at the
time interval set in User Function 83, the POP INTERVAL
TIME setting.
If your machine performs an automatic reception, but no
messages (mail) are on the server, no record of the session is
made.
If your machine performs a manual reception, but no
messages (mail) are on the server, service code F941 is used
as the record of the session.
68
|
OKIFAX 5780/5980
!
Internet Faxes are received into memory.
Make sure that your machine has enough free memory
to receive fax messages.
If too little memory is available, reception may be
terminated before the complete message is received.
Install an optional memory expansion kit if your
Internet Fax receptions frequently terminate before
completion.
!
If User Function 86, Text Print is set to ON, your
machine cannot receive Internet Faxes while a print
alarm (e.g., no paper, cover open, paper jam) exists.
Automatic Reception
Manual Reception
If your machine performs an automatic reception, but no
messages (mail) are on the server, no record of the session is
made.
Single Message
If one message is on the server, your machine receives
the message and prints it.
Your machine can manually receive mail.
If your machine performs a manual reception, but no
messages (mail) are on the server, service code F941 is used
as the record of the session.
1 Press Menu/Exit to enter the menu.
2 Press or to select at Internet Rx. Press Enter.
3 Press Start.
If your machine performs a manual reception, but no
messages (mail) are on the server, the record of the session
shows service code F941.
Multiple Messages
If more than one mail message is on the server, your
machine receives all of the messages and prints them.
Text Print ON
!
If User Function 86, Text Print is set to ON, your
machine will not receive Internet Faxes while a print
alarm (e.g., no paper, cover open, paper jam) exists.
If User Function 86, TEXT PRINT, is set to ON, your
machine receives only one message during each
reception.
If there is more than one mail message, your machine
prints one message at a time.
Your machine receives multiple mail messages one at a
time and prints them one at a time.
T.37 Option Guide: English
|
69
Receiving TIFF files
Your machine receives mail messages with TIFF attachments
from the mail server and prints out the attached files.
!
Your machine CANNOT receive mail messages with
PDF attachments!
Restrictions
TIFF
Your machine can print out TIFFs in the Full Mode, which
covers the Simple Mode.
It cannot print any other TIFF format.
If your machine receives any other TIFF format, a
communication error occurs and an error report prints.
!
70
|
OKIFAX 5780/5980
Your machine sends attached files as Simple Mode
TIFF files. This is the standard for T.37.
Resolution
Your machine can receive files with the following
resolutions.
!
Compression
Your machine can receive files with the following
compression formats.
·
200 x 100 dpi
·
MH
·
200 x 200 dpi
·
MR
·
200 x 400 dpi
·
MMR
·
300 x 300 dpi
·
600 x 600 dpi
The OKI HRS600 (600 dpi TX) option must be installed
if you want to receive files with 600 x 600 dpi
resolution.
!
There are many different kinds of TIFFs.
TIFFs made via Microsoft Imaging can be received by
your machine.
However, any TIFF file with the encoding style of
CCITT Group 3 (ID) Fax cannot be received. The
manuscript main scan bit value does not meet the T.4
standard.
T.37 Option Guide: English
|
71
Receiving e-mails (Body Text)
A fax sent over the Internet has three components.
·
Header
·
e-mail (Body Text)
· TIFF attachment(s)
The e-mail includes the To, From, and Date information.
It may include RE: (Subject) and body text (e-mail message).
The e-mail of an Internet Fax often comes with added
messages (text) before and after the TIFFs.
You can select how (or whether) these components print.
Printing e-mails
When User Function 86, Text Print set to ON, the following
components print
72
|
·
header and e-mail (Body Text)
·
TIFFs (Full Mode)
OKIFAX 5780/5980
Limitations
Your fax machine can print
·
ASCII text
Latin letters and numbers
Symbols ! # & ’ ( ) * + , - . / : ; = ? · @ ? ” _ % ~
Your fax machine cannot print
· Base 64 encoded text
Your fax machine may not be able to print
·
messages from an e-mail client, which aren’t text
·
messages with text-file attachments
Gateway Services (Forwarding)
There are four Gateway Services.
1 POP
2 Answer Mode
3 SMTP
4 Relay
Each service is explained in the following sections.
POP Gateway Forwarding
Here are the steps for POP Gateway Forwarding.
1 The gateway machine is programmed with a POP
Gateway Subject and Password (User Function 95 POP
GW SETTING).
2 The sender sends an email to the gateway machine with
the SUBJECT field formatted as shown:
SUBJECT:PASSWORD=5551212
3
The Gateway machine receives the email and compares
the subject field with the pre-programmed Gateway
Subject and Password (Step 1). If they match, the
Gateway machine dials the phone number that follows
the “=” in the subject field and forwards the document.
T.37 Option Guide: English
|
73
Example of POP Gateway Forwarding
Set up
1
Press MENU/EXIT.
2
3
4
5
6
7
Press 95 on ten key pad
Enter GW SUBJECT (For example: SEND)
Press Enter.
Enter GW PASSWORD (For example: FAX)
Press Enter.
Press MENU/EXIT.
Subject Field
The Subject field of an email that this gateway machine
forwards would look like this:
SEND:FAX=5551212
If multiple phone numbers are to be entered they must be
separated by “&”.
SEND:FAX=5551212&5551313&5551414
Number 1: 5551212
Number 2: 5551313
Number 3: 5551414
Restrictions
1 The maximum number of digits available for the
SUBJECT and PASSWORD is 20.
2 The maximum number of digits available for the
telephone number is 40.
3 No more than 10 numbers can be forwarded.
74
|
OKIFAX 5780/5980
Answer Mode Forwarding
SMTP
Here are the steps for Answer Mode Forwarding.
1 A telephone number or email address can be
programmed as the forwarding location.
E-mails to a Fax Number
!
You can forward to a telephone number OR an e-mail
address, but not both.
2
When that occurs, User Function 10 AUTO ANSWER
MODE, adds the setting, FWD, to the menu.
ALL incoming faxes will automatically be forwarded to
that email address when
3
·
an email address has been programmed as the
forwarding location
and
·
FWD is selected as the answer mode.
Your machine can forward images received via e-mail to
another fax machine.
There are two ways to do this.
·
SMTP
· POP
The POP method is described in “Gateway Services
(Forwarding), POP Gateway Forwarding.
SMTP is described here.
T.37 Option Guide: English
|
75
SMTP General Information
SMTP Image Restrictions
Use the format FAX=[telephone number}@{domain name}
to indicate the forwarding number.
The Internet Fax forwards the received TIFF file to the
number given after “FAX=” by normal fax transmission.
The items listed below have certain restrictions when used as
part of this feature.
·
TIFFs must be the type of file your machine can receive.
·
text files cannot be forwarded when the GW Forward
Text Setting (User Function 96) is OFF.
The default setting for GW Forward Text Setting is ON.
·
Files in formats not supported by this machine cannot be
forwarded.
·
Image Restrictions
·
Telephone Number Restrictions
·
Mail Address Format
·
Domain Names
SMTP Telephone Number Restrictions
·
Characters that can be used
Numbers 0-9
Symbols *, #, -, P (for pause) and +.
The machine does not receive the message if anything
else is entered.
·
The telephone number cannot be more than 40 digits
long.
SMTP Example
The e-mail address of your fax machine is:
[email protected]
To use the Gateway Service, the sender would use:
[email protected]
This follows the format
FAX=[telephone number}@{domain name}.
76
|
OKIFAX 5780/5980
SMTP Mail Address Format
SMTP Domain Name Restrictions
The exact mail address format required for e-mail-to-fax
forwarding varies from one network to another.
Consult with your network administrator for the correct
format to use.
Example
Host name
intfax
Domain name
network.com
e-mail Address
You must register the domain names that your machine will
communicate with (receive data from) when forwarding email-to-fax.
This is intended to prevent unauthorized access of the e-mail
forwarding function.
FAX=[telephone number]@intfax.network.com
Both the mail server and your fax machine use this
e-mail address for forwarding the message.
·
up to five (5) domain names may be registered.
· each domain name may be up to 64 characters long.
Your machine will only accept data from a sender when
·
the sender’s domain name matches one of the registered
domain names
or
·
the sender’s domain name is a sub-domain of one of the
registered domain names.
You can make a broadcast transmission to up to 10 recipients
by specifying each telephone number in the above mail
address format.
T.37 Option Guide: English
|
77
SMTP: How it Works
1
2
3
4
5
78
|
The client sends a message to the mail server using the
address format [email protected].
A client can be a computer or an Internet Fax.
The mail server makes an enquiry to the DNS server
about fax.abc.com
The DNS server replies to the mail server with the IP
address of fax.abc.com.
The mail server forwards the message to the Internet Fax.
The Internet Fax then forwards the message to an F-Code
fax machine with the telephone number of 123.
OKIFAX 5780/5980
It is also possible for an e-mail client to communicate
directly with this machine. To do this, specify the IP address
of this Internet Fax instead of the e-mail client’s SMTP server
address. Specify a recipient using the above address format
and attach a TIFF file in a format supported by this Internet
Fax, and you can have the documents forwarded by fax on
reception.
Please note that it may not be possible to establish a
connection between this Internet Fax and some types of email clients.
SMTP Mail Server Settings for E-mail-to-FAX Gateway
Service
The setting changes explained here can only be made by a
network administrator.
To use gateway service 1 (e-mail-to-OKIFAX-to-G3 FAX), the
mail server and the DNS server must be configured to forward
e-mail to the your fax machine.
Here are some examples of settings for forwarding mail to the
your fax machine.
The settings given here are only examples. Servers do not
have to be configured as shown in order to use the gateway
service.
The domain name, host names and IP addresses given in this
text are for example only. You must set these values
according to your own network setup.
You will need to adjust settings in these categories.
·
DNS Server
·
Mail Server
T.37 Option Guide: English
|
79
SMTP DNS Server
First, register your fax machine onto the DNS server.
In this example, the settings for a type of DNS server called
BIND run on UNIX are explained.
You will need to know or set the following items.
80
|
·
Network Setup
·
Install the fax machine as a device on the network
·
Add a record to the zone file
·
Add a PTR record to the reverse zone file
·
Restart the Server
OKIFAX 5780/5980
Network Setup
The network in our example has this setup.
Network domain name:
abc.com
Host name of the mail server in this domain:
mail.abc.com
IP address of this mail server:
192.168.1.100
Host name of the DNS server in this domain:
dns.abc.com
IP address of this DNS server:
192.168.1.101
IP address of the client PC:
192.168.1.50
Host name of the client PC:
user.abc.com
Install the Fax Machine
Now, install your fax machine on this network.
Host name of the fax machine: fax.abc.com
IP address of the fax machine: 192.168.1.105
Add a Record
Add a record of the fax machine on the zone file of the DNS
server (dns.abc.com).
Address (A) record
………
mail.abc.com.
IN
A
192.168.1.100
dns.abc.com.
IN
A
192.168.1.101
user.abc.com.
IN
A
192.168.1.50
fax.abc.com.
IN
A
192.168.1.105
………
Add a PTR Record
Add a PTR record of the fax machine to the reverse zone file.
Pointer (PTR) Record
………
100.1.168.192.in-addr.arpa.IN PTR mail.abc.com.
101.1.168.192.in-addr.arpa.IN PTR dns.abc.com.
50.1.168.192.in-addr.arpa. IN PTR user.abc.com.
105.1.168.192.in-addr.arpa.IN PTR fax.abc.com.
………
Restart the Server
When all the records have been updated, restart the DNS
server.
After the above configuration has been made, all mail
addressed to <[email protected]> will be forwarded to the
fax machine.
T.37 Option Guide: English
|
81
SMTP Mail Server
Most of the time, the DNS server configuration explained in
the DNS Server section will allow you to use the e-mail-toFAX relay service.
The DNS server configuration is not always used.
Some mail servers are configured to process all mail
addressed to hosts belonging to their domain as mail to
themselves. If mail server mail.abc.com has been set up in
this way, it will regard mail to [email protected] as mail to
one of its users and will not forward it to your fax machine.
To prevent this, configure the mail server so it does not
process mail addressed to host fax.abc.com.
82
|
OKIFAX 5780/5980
The example assumes that
·
The OS of mail.abc.com is FreeBSD.
·
The mail server is sendmail.
·
Configuration file sendmail.cf is generated using
utility “CF.”
You will have to edit sendmail.cf directly if
no utility of this kind is available. The procedure
for this operation is very complicated. It will not be
explained here.
To configure the mail server, you will
1 insert strings into sendmail.def
2 add strings specifying email-to-FAX relay
3 create a new sendmail.cf
4 overwrite the original sendmail.cf
5 restart the mail server
1
!
Insert the following strings to file sendmail.def.
………
ACCEPT_LOWER=yes
………
LOWER_MATCH_STYLE=!lw-file
………
ACCEPT, etc. tells the server to receive mail to hosts
located within its domain.
LOWER, etc. tells the server to receive mail to hosts
located within its domain, EXCEPT mail to hosts listed
in sendmail.lw.
2
Add a string (specifying e-mail-to-FAX relay) to
/etc/sendmail.lw.
………
fax
!
With “fax”, the server DOES NOT receive mail to
fax.abc.com.
3
Create sendmail.cf
and
4 overwrite the original sendmail.cf with it.
5 Restart the mail server.
After the above changes, sendmail will forward mail
addressed to [email protected] to your fax machine instead
of processing it itself.
T.37 Option Guide: English
|
83
SMTP Mail Forwarding Process
1
2
3
4
5
Client sends mail to mail server
(To: [email protected])
Mail server makes enquiry to DNS server regarding
fax.abc.com
DNS replies to mail server
(returns the IP address of fax.abc.com)
Mail server forwards mail to fax machine
FAX communication to FAX number 123
Relay
Faxes to an e-mail Address
Your fax machine can forward incoming faxes from an
F-Code fax machine to an e-mail address.
!
Important!
!
Relay Print, User Function 28, must be ON for you to
use Gateway Services (Forwarding).
Be aware that although your OKIFAX has security
features (password protection, access restricted to
certain domain names), any system is vulnerable to
attack. If you set up your OKIFAX for this feature, it
may be possible for unauthorized faxes to be sent to
other machines through your fax machine.
The default setting for Relay Print, User Function 27, is
OFF, to help protect against unauthorized faxes being
sent through your machine.
84
|
OKIFAX 5780/5980
Procedure
1 Create a personal mailbox as a relay mailbox.
2 Register a one-touch key, with an e-mail address
assigned to it, in the relay mailbox.
Any fax image sent to this Personal Box is then
forwarded to the assigned e-mail address.
See the User’s Guide, “Advanced Operations,
Confidential Faxes, Programming Personal
(Confidential) Mailboxes.”
See the User’s Guide, “Advanced Operations, Relay
Faxing.”
How it works
1 An F-Code fax machine sends the fax message to your
Internet Fax machine.
2 Your Internet Fax machine then converts the message to
an e-mail and forwards it to a mail server.
3 The mail server then sends the e-mail to a computer or
another Internet Fax.
T.37 Option Guide: English
|
85
Network Scanner
Your fax machine can be used as a network scanner.
Remember the following when using your fax machine as a
network scanner:
·
you can adjust the resolution of the scanned images
·
turn off the IFAX Sender ID (User Function 90), or it
will appear on your scanned images
Example
Here is an example of using your fax machine as a network
scanner.
You have a hard copy document that you would like to have
on file as a digital copy.
You can use your fax machine to scan the document and send
the scan version (digital copy) to your e-mail address.
The scan version of the document is a TIFF or PDF file.
How it Works
The document is scanned as if it were being sent as an
Internet Fax, but the document is actually sent to an e-mail
address on the network.
The recipient (destination e-mail address) receives the
document on their PC as a TIFF or PDF file.
86
|
OKIFAX 5780/5980
Image Resolution
Sender ID (EMAIL)
The setting for User Function 89: Ex.Fine Mode adjusts the
resolution of the scanned image.
The resolution may be set between 300 and 600 dpi.
User Function 90: Sender ID must be set to ON when you are
using your fax machine for faxing using the Internet. This
places the Sender ID on the top of any documents you send.
However, when you are using your fax machine as a network
scanner, you do not want this information to appear on your
scanned documents.
!
The OKI HRS600 (600 dpi TX) option (8 MB of
memory) must be installed to achieve 600 dpi scan
resolution.
!
Set User Function 90: SENDER ID to OFF while using
your fax machine as a network scanner.
The Sender ID will not appear at the top of scanned
documents.
Be sure to set Sender ID to ON when sending faxes.
T.37 Option Guide: English
|
87
Network Printing
Printing Documents
To use your fax machine to print documents via the LAN,
you need to install the appropriate software from the supplied
CD-ROM and make the correct settings for your environment.
A brief description of each of the supported operating
systems and the suggested installation procedure appears in
this section.
When installing network card utilities, select the Quick Setup
option where it is available.
!
The printer driver provided on the CD-ROM supports
only network printing.
Printing via the parallel port is not supported.
Local printing through the parallel port requires a
different driver (provided with the optional MFP Kit).
For further details, please contact your authorized
supplier.
88
|
OKIFAX 5780/5980
Printing on Transparencies
When printing on transparencies,
·
set the Media Type to Light
·
use manual feed
·
set the machine for face-up stacking
· recommended transparency type is 3M CG2300
Change the settings through the printer driver, (provided with
the optional MFP Kit).
Operating Systems
NetWare
Windows NT 4.0 and Windows 2000
Recommended procedure:
1 Install the printer driver.
2 Install the network card utility.
3 Configure the network card.
The NetWare server has two modes.
Recommended procedure:
1 Install the printer driver.
2 Install the network card utility.
3 Configure the network card.
When printing directly from Windows NT 4.0 or 2000, use
LPR (Microsoft TCP/IP Printing), included in Windows NT
4.0 and 2000.
Add the LPR port as the driver output port and assign it the
IP Address configured for Network Card.
TCP/IP should be added to Windows NT 4.0, 2000 because it
is used for LPR.
·
printer server mode and
· remote printer mode
The Network Card supports either mode.
To use NetWare, the fax machine should be attached as a
printer under NetWare control.
For more details, see the information on the supplied
CD-ROM.
!
While installing the driver on Windows 2000, you may
encounter a warning message about authentication.
Ignore this message if it appears.
It will not cause any problems with the installation of
the driver.
For more details, see the information on the supplied
CD-ROM.
T.37 Option Guide: English
|
89
Windows 95/98
Recommended procedure:
1 Install the printer driver.
2 Install the network card utility.
3 Install the Oki Print Monitor (LPR Utility).
4 Configure the network card.
When printing directly from Windows 95/98, the Oki Print
Monitor (LPR Utility) should be installed from the supplied
CD-ROM.
TCP/IP must be installed in Windows 95/98 in order to use
Oki Print Monitor (LPR Utility).
For more details, see the information on the supplied
CD-ROM.
90
|
OKIFAX 5780/5980
Other Operating Systems
Configuring from Network Utilities
Other operating systems, such as Macintosh or UNIX, are not
supported.
(also known as CD Setup Utilities)
The network card configurations may be altered from a PC
via the network, using the utilities on the CD-ROM. The
configuration settings can be accessed from the installer.
With these utilities, TCP/IP and NetWare parameters may be
configured.
For more details, see the information on the supplied
CD-ROM.
!
When using the above utilities, the setup screen for
EtherTalk, which the fax machine does not support, will
be displayed.
Set EtherTalk “Disable” to prevent it from being used.
T.37 Option Guide: English
|
91
Configuration
Network settings can be modified through the front panel
(menu) of your fax machine via User Function 98: Network
Settings.
1 Press Menu/Exit to enter the menu.
2 Press or to select Setup, press Enter.
3 Press or until LANOPTIONS appears on the display.
Press Enter.
4 Press or until User Function 98: NETWORK
SETTINGS appears on the display.
92
|
OKIFAX 5780/5980
To print from Windows using LPR, it is necessary to set the IP
ADDRESS (User Function 98, Setting 1). This is not required
if printing from NetWare only. It is necessary for using
Internet Fax functions.
Settings
User Functions
1: IP ADDRESS
Sets the IP address.
2: SUBNETMASK
Sets the subnet mask.
3: DEFAULT GATEWAY
These three user functions are specific to Network Printing.
Sets the default gateway address.
·
Auto Tray Switch (User Function 80)
·
Paper Size Check (User Function 81)
·
LAN Print T.O. (User Function 82)
Auto Tray Switch
User Function 80
Settings are: ON or OFF
Default is: OFF.
When Auto Tray Switch is set to ON, your fax machine will
use paper from another tray when paper runs out in one tray.
!
The optional second tray must be installed for this to
function.
The same size paper must be installed in both trays.
T.37 Option Guide: English
|
93
Paper Size Check
User Function 81
Settings are: ON or OFF
Default is: ON.
Set to ON
If Paper Size Check is set to ON, an alarm displays when
the paper size specified from the PC does not match the
paper size specified for the tray of the fax machine.
When this alarm is displayed, put the correct size of
paper in the specified tray.
Printing begins when the tray is closed.
After printing,
·
set the same paper as configured for the tray
or
·
change the tray configuration to the correct paper
size.
Set to OFF
If Paper Size Check is set to OFF, printing occurs even if
the PC-specified and Paper Tray paper sizes don’t match.
94
|
OKIFAX 5780/5980
LAN Print T.O.
User Function 82
It is impossible to judge whether printing data is not being
transmitted due to network delay or the end of the data
stream. This time-out configuration allows the device to
cancel a print job when no printing data can be found after a
specified time has elapsed since the last data was submitted.
Do not change the default configuration unless it is
absolutely necessary.
Settings are: 5 sec., 30 sec., 5 min.
Default Setting is: 30 sec.
Banner Output
Your fax machine supports TEXT-style Banner of NetWare
3.x and NetWare 4.x.
!
Only US-ASCII characters will print.
Any characters that cannot be printed are shown as
spaces.
If a NetWare banner cannot be printed, alter the configuration
·
at your PC to “No Banner Used”
or
· at NetWare Server to “No Banner Sent”.
Contact your NetWare Network Administrator for assistance.
When a problem occurs with banner printing, change the
banner settings to “NO” with the correct utilities. Do this
even though the Network Card supports FTP and LPR
banners.
T.37 Option Guide: English
|
95
Problem Solving
There are two areas of Problem Solving.
LAN Data Error
·
End User
·
Network Administrator
End User
When LAN Data Error is shown on the fax display, there may
be a problem in the printing data transmitted via the network.
The printing data will be cancelled.
Re-send the print job.
Option Board Error
If this error occurs while printing documents, the error may be
a paper jam. Clear the jam.
If your fax machine displays the message, OPTION BOARD
ERROR, an error may have occurred at the interface between
the fax machine and the network card.
Turn off the fax machine. Verify that the network card is
correctly installed. Turn the machine on.
!
When the print job was cancelled from a PC, LAN
DATA ERROR may be displayed. This is because
defective data may have been transmitted to the fax
machine.
Network Problem
If any printing problems occur (other than the errors
mentioned in this section), see the information on the
supplied CD-ROM.
96
|
OKIFAX 5780/5980
Network Administrator
Service Codes
SMTP Error Codes
When a communication error occurs, print the Activity
Report. Use the report to find the service code for the error.
There are two types of service codes.
Here is the format for SMTP communication service codes.
E123
E = SMTP communication
123 = three-digit SMTP error code defined by RFC.
RFC is an Internet “standards” term meaning “Request
For Comment”. RFCs are documents that define
standards or proposed standard-definitions for network
and Internet operation. Individual RFCs define specific
aspects of network or Internet operation.
Numbers 900 and above are codes defined specifically for
this Internet Fax.
·
SMTP
·
POP3
T.37 Option Guide: English
|
97
List of SMTP Error Codes
E001 Text print
When E001 occurs, the “Number of Pages”
column in the Activity Report will be blank.
E002 Text received but not printed
When E002 occurs, the “Number of Pages”
column in the Activity Report will be blank.
E900 Network Card I/F error
E910 TCP/IP or SMTP/POP not supported or allowed by
Network Card
E920 Network Card not ready; transmission request
received while Network Card is initializing
E930 No match for domain received; invalid user name
E931 E-mail cannot be received (invalid TIFF)
E932 E-mail cannot be received (other than invalid
TIFF)
E940 Memory full
E942 Command time-out
E950 Server communication error
E951 Cannot specify address. SMTP GATEWAY
receiving machine is using the individual address.
E952 SMTP GATEWAY Locations specified number is
over.
98
|
OKIFAX 5780/5980
E953
E955
E956
E957
EF00
EF02
E980
E990
No SMTP GATEWAY telephone number is
specified
SMTP GATEWAY wrong telephone number
TEXT forwarding error
During SMTP Gateway SMTP Receiving, No
“FAX=” error
Mupis Command Transmission Failed or
Response against Command is Invalid
End of Maintenance Request Receiving Defective
NIC ABORT (when stop instruction came from
NIC)
Transmission Error between Server
SMTP Protocol Error Codes
The following are SMTP protocol error codes given in
RFC821.
RFC is an Internet “standards” term meaning “Request
For Comment.” RFCs are documents that define
standards or proposed standard-definitions for network
and Internet operation. Individual RFCs define specific
aspects of network or Internet operation.
When these occur, contact your network administrator.
E421 <domain>
Service not available, closing transmission
channel.
This may be a reply to any command if the service
knows it must shut down.
E450 Requested mail action not taken: mailbox
unavailable.
Example: the mailbox is busy.
E451 Requested action aborted:
local error in processing
E452 Requested action not taken:
insufficient system storage
E500
E501
E502
E503
E504
E550
E551
E552
E553
E554
Syntax error, command unrecognized.
This may include errors such as command line too
long.
Syntax error in parameters or arguments
Command not implemented
Bad sequence of commands
Command parameter not implemented
Requested action not taken:
mailbox unavailable.
Example: mailbox not found, no access
User not local; please try <forward-path>
Requested mail action aborted:
exceeded storage allocation
Requested action not taken:
mailbox name not allowed
Example: Mailbox syntax incorrect
Transaction failed
T.37 Option Guide: English
|
99
POP3 Communication Errors
There are no standard error code definitions for the POP3
protocol.
Here is the format for POP3 Communication Errors.
F123
F = POP3 Communication Errors
123 = three-digit SMTP error code defined by RFC.
RFC is an Internet “standards” term meaning “Request
For Comment”. RFCs are documents that define
standards or proposed standard-definitions for network
and Internet operation. Individual RFCs define specific
aspects of network or Internet operation.
Codes
F001
F002
F010
F020
F030
F040
F050
F900
F910
F920
100
|
OKIFAX 5780/5980
Text print
When F001 occurs, the Number of Pages column
in the Activity Report is blank.
Text received but not printed
When F002 occurs, the Number of Pages column
in the Activity Report is blank.
POP protocol USER command error
POP protocol PASS command error
POP protocol RETR command error
POP protocol DELE command error
POP protocol TOP command error
Network Card I/F error
TCP/IP or SMTP/POP not supported or allowed by
Network Card
Network Card not ready; transmission request
received while Network Card is initializing
(redial)
F931
F932
F940
F941
F942
F950
F951
F952
F953
F954
F955
F956
FF00
E-mail cannot be received (invalid TIFF)
E-mail cannot be received (other than invalid
TIFF)
Memory full
No new mail found in manual reception
Command time-out
Server communication error
Cannot specify address. POP GATEWAY
receiving machine is using the individual address.
POP GATEWAY Locations specified number is
over.
POP GATEWAY Subject Description Style Error
POP GATEWAY Password Error
POP GATEWAY Wrong Telephone Number
TEXT forwarding error
Mupis Command Transmission Failed or
Response against Command is Invalid
FF02
F980
F990
End of Maintenance Request Receiving Defective
NIC ABORT (when stop instruction came from
NIC)
Transmission Error between Server
T.37 Option Guide: English
|
101
Transmission Troubleshooting
Transmission fails; a communication error occurs.
See if the server is down.
Are the IP ADDRESS, SubNetMask and Default Gateway
settings correct?
Has the SMTP server been configured correctly?
Has the host name been registered?
If using DNS, is the DNS server address correct?
If DNS is ON, some servers may cause an error.
Display shows message “OPTION BOARD ERROR.”
An error may have occurred at the interface between the
fax machine and the network card.
Turn off the fax machine. Verify that the network card is
correctly installed. Turn the machine on.
102
|
OKIFAX 5780/5980
I have turned MDN (or DSN) ON, but no confirmation has
been returned.
Both MDN and DSN are sent as text-format messages. If
the TEXT PRINT setting is OFF, the confirmations will
not print.
MDN: If the receiving Internet Fax/e-mail client is not
capable of receiving MDN, you may not get a receipt.
DSN: If the receiving server does not support DSN, you
may not receive any confirmation.
The TIFF file I sent does not print out at the receiver.
Resend the file, making sure to use Standard resolution
and MH coding.
If you sent the file using Ex-fine resolution or any
coding mode other than MH, the receiving machine may
not be able to work with the file.
T.37 simple mode Internet Fax products support only the
STD and FINE resolution settings and MH coding mode.
Reception Troubleshooting
Reception fails; a communication error occurs.
Are the IP ADDRESS, SubNetMask and Default Gateway
settings correct?
Has the POP server been configured correctly?
If using DNS, is the DNS server address correct?
Have you set the USER ID correctly as registered on the
POP server?
Have you set the password correctly as registered on the
POP server?
If APOP is on, it will cause a communication error on a
POP server that does not support APOP.
Reception does not start.
Has the POP interval been set at 0?
If the TEXT PRINT setting is ON, you cannot receive
messages while a print alarm (no paper, cover open,
paper jam, etc.) is on.
Is there sufficient free memory space? Images are stored
in memory first, and cannot be received if there is not
enough space.
When I try to receive data manually, a warning message
appears on the display.
Have you registered a POP server and a USER ID?
The display shows message “OPTION BOARD ERROR.”
An error may have occurred at the interface between the
fax machine and the network card.
Turn off the fax machine. Verify that the network card is
correctly installed. Turn the machine on.
A communication error occurs during reception, and a
report is printed out.
Your machine does not support the format of the
received file.
T.37 Option Guide: English
|
103
The same mail prints repeatedly.
Is the User Function 84: DELETE POP MSG set to
TYPE2?
Do not use other settings unless you receive mail on a
PC as well as on your fax machine.
With the TYPE1 or OFF setting, you will get the same
mail repeatedly if the number of messages received
exceeds the maximum number that can be logged by this
Internet Fax (50).
If this happens, access the mail server from your PC and
delete all the mail. With the mail server empty, carry out
a manual reception on the Internet Fax to delete the
current log stored on it.
I have sent data from an e-mail client on a PC to the
Internet Fax, but the reception has failed.
Have you used a TIFF format supported by this Internet
Fax?
If only a text message has been sent, it will not print out
unless the User Function 86: TEXT PRINT is set to ON.
Some e-mail clients send e-mail using unusual formats
which this machine cannot receive.
104
|
OKIFAX 5780/5980
The fax machine prints out a large number of meaningless
characters.
It may be printing out Base64-encoded data.
If this frequently occurs, change the User Function 86:
TEXT PRINT setting to OFF.
Communication errors occur, and service code F020 is
given each time.
The POP server password may be wrong, causing the
server to return authentication errors.
PDF files are not received.
PDF files cannot be received.
PDF files can be sent.
You want a different format for the Return Receipt.
To receive a Return Receipt, your machine must make a
Return Receipt request.
Receipt Format determines the format of the Return
Receipt.
Two settings are available: MDN and TEXT
MDN
MDN is
the format specified by RFC
supported by Netscape Messenger
supported by Microsoft Outlook
A mailer that does not recognize MDN may not display
the receipt properly.
TEXT
Set to TEXT, your machine immediately prints the
Return Receipt, when the receipt is delivered.
The Message Disposition Notification (MDN) does not
display all of the information about the original message.
The MDN does not display all of the information about
the original message.
The transmission record does not display any Message
Disposition Notifications (MDNs).
Message Disposition Notifications (MDNs) are not
shown in the transmission record.
Is it necessary to set the Domain Name (User Function 91)?
SMTP
User Function 91, Domain Name, must be set for
Email to FAX (SMTP) communications.
POP
User Function 91, Domain Name, does not have to
be set for normal POP communications.
T.37 Option Guide: English
|
105
E-mail-to-Fax Troubleshooting
SMTP
I have sent data using the format “FAX=[telephone
number]@[domain name], but it has not been delivered to
the Internet Fax.
You may have set the domain name (the part after @)
incorrectly. Consult your Network Administrator about
the correct domain entry.
The Internet Fax refuses to receive data.
Check the entered telephone number.
Characters that can be used are: numbers, +, #, *, P or –
If you have entered a telephone number longer than 40
digits, the Internet Fax will not receive the transmission.
Have you registered the recipient’s domain name onto
the Internet Fax?
Is the format of the TIFF file you are sending supported
by this Internet Fax?
106
|
OKIFAX 5780/5980
I have sent a text to the Internet Fax. The Internet Fax
does not forward it.
If GW Forward Text is OFF, the text will not be
forwarded.
I have tried to forward data by FAX, but communication
cannot be established.
Check the fax’s telephone line settings. Make sure the
settings are correct.
There is a Domain Discrepancy.
Verify that the domain of the mail address of the sender
is programmed in User Function 91: Domain Name (of
the Internet Fax).
Example:
The mail address of the sender is:
[email protected]
Using this example, there are three ways to program
User Function 91: Domain Name.
fax.test.com
test.com
com
If User Function 91: Domain Name is programmed
as
fax.text.com
Your machine will ONLY receive from that
sender.
com
Your machine will receive from all COM
domains.
I didn’t receive a Relay Return Receipt.
Message Disposition Notification (MDN) must be set to
ON before you request a Relay Return Receipt.
Your machine will automatically send a Relay Return
Receipt to the sender if an error occurs during the relay
transmission.
T.37 Option Guide: English
|
107
E-mail-to-Fax Troubleshooting
POP
There is a transmission error.
Confirm the service code.
I sent an email, but it wasn’t forwarded.
Only TIFF or TEXT files are forwarded.
If User Function 96: GW Forward Text is set to OFF, and
the email contains only text, the email will not be
forwarded.
In Email to Fax (POP), the Mail Subject MUST contain a
specified series of letters. Verify that this series of letters
is correctly entered.
Email to Fax (POP) allows a maximum of ten (10)
forwarding locations. A transmission error occurs when
more than ten (10) forwarding locations are requested.
108
|
OKIFAX 5780/5980
I didn’t receive a Relay Return Receipt.
Message Disposition Notification (MDN) must be set to
ON before you request a Relay Return Receipt.
Your machine will automatically send a Relay Return
Receipt to the sender if an error occurs during the relay
transmission.
E-mail-to-Fax Troubleshooting
General
Received e-mails are not deleting from the server the way I
want them to.
Check the setting of User Function 84: Delete POP
Message.
This setting determines how the received e-mails are
deleted from the mail server.
If this user function is set to OFF, received e-mails remain
on the POP until the Network Administrator deletes
them.
Available settings are:
OFF:
Do not delete mail
TYPE1: Delete only the mail your fax machine can
print out
TYPE2: Delete all mail
The default setting is TYPE2.
T.37 Option Guide: English
|
109
The communication logs (records) for the messages
received by my fax machine are not correct.
Your fax machine maintains a log of up to 50
communications.
This log prevents repeat receptions of any messages that
have already been read.
However, if there are more than 50 messages on the
server, you may experience errors.
Your fax machine will receive and print e-mails, but the
log will not be correct.
To correct this error
Have the network administrator delete the received
e-mails (mail data) on the mail server.
Make sure there is no mail.
Activate the POP reception on your fax machine.
This procedure will erase the log of the 50 previous
communications.
To prevent this error
If automatic POP reception is carried out while there
is no mail, the log will also be erased.
Regularly delete the received e-mails from the mail
server. Keep the number of records on the log below
50.
110
|
OKIFAX 5780/5980
The headers of my Internet Faxes are not printing the way
I want them to.
Text Print (User Function 86) must be ON for this setting
(Header Print) to be valid.
Check the setting for User Function 87: Header Print.
This function determines how the e-mail header is
printed.
Available settings are: OFF, TYPE1, and TYPE2
OFF: Header does not print. The message and any TIFF
attachments print.
TYPE1: SUBJECT/FROM/TO information prints.
TYPE2: All header information prints. This information
includes all routing and server information.
The default setting is OFF.
When I scan documents, my fax machine sender ID is
included.
Check the setting for User Function 90: Sender ID
(E-Mail).
Make sure it is OFF.
This function determines if the sender ID is included
with images scanned by the Internet Fax.
Available settings are: ON or OFF.
The default setting is ON.
My fax machine sender ID is not included in documents I
am sending.
Check the setting for User Function 90: Sender ID
(E-Mail).
Make sure it is ON.
This function determines if the sender ID is included
with images scanned by the Internet Fax.
Available settings are: ON or OFF.
The default setting is ON.
!
!
The setting for this function always applies when using
Internet Fax.
The setting for this function always applies when using
Internet Fax.
Sender ID (E-Mail) [User Function 90] is independent
from Sender ID On/Off (User Function 23).
Sender ID (E-Mail) [User Function 90] is independent
from Sender ID On/Off (User Function 23).
If you are using your fax as a scanner, turn this setting
off. This prevents the sender ID data from appearing in
scanned images.
If you are using your fax as a scanner, turn this setting
off. This prevents the sender ID data from appearing in
scanned images.
T.37 Option Guide: English
|
111
I’ve entered the DNS name of the SMTP server, but it
doesn’t work.
Try entering the IP address.
I’ve changed the settings for the network card (User
Function 98), but the changes are not being implemented.
Did you press MENU while the initialization message
was displayed?
Pressing MENU while the initialization message is on
display (after changing the settings) will cause the
machine to “lose” the setting changes and the settings
will not update correctly.
112
|
OKIFAX 5780/5980
My server does not support APOP, and my fax machine is
experiencing communication errors
Make sure the OKIVIEW 32 Setting, Use APOP, is set to
OFF.
This setting is available when you are using a POP server
that supports APOP.
With APOP, the POP password will be encrypted before it
is sent.
A communication error will occur if this setting is turned
on when using a server which does not support APOP.
Refer to “Setting Up on a Network, Using the
OKILAN 7100e+ Web Page, Changing the Settings
Using the Web Page.”
My machine won’t receive Internet Faxes while a print
alarm (e.g., no paper, cover open, paper jam) is exists.
Change User Function 86, Text Print to OFF.
Your machine will receive Internet Faxes while a print
alarm exists.
My fax machine stops receiving messages before they are
completely received.
Make sure that your machine has enough free memory to
receive fax messages.
Internet Faxes are received into memory.
If too little memory is available, reception may be
terminated before the complete message is received.
Install an optional memory expansion kit if your Internet
Fax receptions frequently terminate before completion.
How do I confirm that the Internet Fax I sent was received
by the person I sent it to?
You must contact the person and confirm with them
directly.
Internet faxing can confirm receipt by the mail server
(network device) the person is connected to, but nothing
more.
T.37 Option Guide: English
|
113
Printing Troubleshooting
I want to use my fax machine as a printer. When I try to
install the printer driver on my Windows 2000 system, I
get a warning message about authentication.
Ignore this message if it appears. It will not cause any
problems with the installation of the driver.
I have the optional second paper tray installed. Why won’t
my machine automatically pull paper from the other tray
when one runs out?
Verify that User Function 80, Auto Tray Switch is ON.
Verify that the same size of paper is installed in both
trays.
Verify that the second paper tray is properly installed.
114
|
OKIFAX 5780/5980
When printing over the network, my fax machine
sometimes won’t print the last page.
It is impossible to judge whether printing data is not
being transmitted due to network delay or the end of the
data stream.
You can try adjust the setting of User Function 82: LAN
Print T.O. to a longer interval.
This time-out configuration allows the device to cancel a
print job when no printing data can be found after a
specified time has elapsed since the last data was
submitted.