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IBM ServicePac® SELECTION GUIDE
Nordic Edition - November 2007
This Guide are for reference purpose only - p/n's and prices may be changed without any notice if subject to errors or announcement changes
IBM ServicePac® is non-return/non-refundable. Exceptions to this will only be considered within a 30 day period from the date of purchase
IBM ServicePac® is no longer subject to the Stock Rotation process and is therefore non-returnable/non-refundable.
A ServicePac are only valid in that country where the ServicePac has been purchased
Attention: For taxation reasons, all ServicePac orders must be processed and invoiced in the service provision country.
ServicePac for Warranty Service Upgrade should best be ordered at the same time as the hardware. In order to avoid loss in coverage-value, it's recommended that
purchase is done as close as possible to the Warranty start date, that due to the fact that Warranty Service Upgrade begins and runs in parallel to normal Base Warranty
Service and typical response times are provided with the pac within 100 Kms of an IBM Service Centre
IBM Onsite Repair ( IOR ) limitations
Limitations - The customer must provide fault information to IBM at the time of the customer call placement and provide diagnostic information to the servicer who
visits On-Site. In extreme situations IBM may require to remove a Machine in order to complete the repair. IBM reserves the right not to deliver service in
Business premises (including Home / Office) if considered not to be appropriate in the standpoint of safety or Electro-Static Discharge protection.
The customer must provide the servicers with the factory supplied Preload CD in case of a hardfile failure. The offerings does not include the restoration of any
data not loaded at the time of manufacturing.
The Customer must provide a suitable working area to allow disassembly and reassembly of the IBM Machine. The area must be clean, well lit and suitable for
the purpose.
Direct access --->
1'st Level System x 2'nd Level System x 1'st Level System x Options 2'nd Level System x Options
Storage Division System x Monitors
Implementation
OpenPower SAP
OpenPower SOF
System i WSU
System p WSU/MSU
Intellistations
Maintenance Service Upgrade for # ThinkPad Server Storage IntelliStation DeskTop Display Printer
IBM Remote Technical Support # 90 or 180 Days VMWare
Linux
System x BladeCenter
IBM Director
CutSheet Printers Workgroup Printers Industrial Printers
POS/RSS ServicePacs # 3Year 24x7xSBD
2year ePac's 3year ePac's Multi-Vendor POS/RSS ePac's (MVS)
Learning Services # EducationPacs for ClassRoom courses
Entries highlighted in blue are new additions or revisions to the previous version of the IBM ServicePac Selection Guide
Entries highlighted in red are marked for deletion, and will be removed in the next version of the IBM ServicePac Selection Guide
01-11-2007
1
1st Level System x Servers
Up to 5 years on-site service which include IBM keyboard, Mouse, and IBM internal installed options, except.
where stated otherwise. All services include attached IBM Netfinity Expansion Enclosures, with M/T of: 3517, 3518, 3519, 3520.
Monitors and Flat panels are not covered in these offerings
Type
8480
8482
8836
Model covered
Years
Covered within
Pac
ePac
DKR
Euro (€)
NKR
SKR
3
3
3
4
4
4
5
5
5
3Yrs onsite NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
4Yrs onsite NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5Yrs onsite NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
see above
3Yrs onsite NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
4Yrs onsite NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5Yrs onsite NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
3Yrs onsite NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
4Yrs onsite NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5Yrs onsite NBD response
PC119
PC120
PC121
PC183
PC189
PC191
PC184
PC190
PC192
61P7391
61P7392
61P7393
96P2640
96P2652
96P2656
96P2642
96P2654
96P2658
1.217
2.512
3.364
2.166
3.685
4.832
2.884
4.832
6.261
164
338
453
292
496
651
388
651
843
1.378
2.842
3.806
2.450
4.168
5.466
3.262
5.466
7.082
1.483
3.060
4.098
2.638
4.488
5.885
3.512
5.885
7.625
PC122
PC123
PC124
PC187
PC193
PC195
PC188
PC194
PC196
61P7416
61P7417
61P7418
96P2648
96P2660
96P2664
96P2650
96P2662
96P2666
1.872
4.685
6.211
2.359
5.451
7.176
3.144
6.968
9.127
252
631
836
323
745
980
430
952
1250
1.818
4.548
6.029
2.492
5.758
7.579
3.321
7.360
9.639
2.263
5.662
7.505
2.906
6.712
8.835
3.871
8.580
11.237
PC125
PC120
PC121
PC185
PC189
PC191
PC186
61P7422
61P7392
61P7393
96P2644
96P2652
96P2656
96P2646
1.916
2.512
3.364
2.178
3.685
4.832
2.910
233
338
453
298
496
651
398
1.959
2.842
3.806
2.301
4.168
5.466
3.074
2.381
3.060
4.098
2.682
4.488
5.885
3.584
System x 205
System x 206
System x 306
3
3
3
4
4
4
5
5
5
8649
System x 225
3
3
3
4
4
4
5
01-11-2007
2
1st Level System x Servers
Up to 5 years on-site service which include IBM keyboard, Mouse, and IBM internal installed options, except.
where stated otherwise. All services include attached IBM Netfinity Expansion Enclosures, with M/T of: 3517, 3518, 3519, 3520.
Monitors and Flat panels are not covered in these offerings
Type
8673
Model covered
Years
Covered within
Pac
ePac
DKR
Euro (€)
NKR
SKR
5
5
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
3Yrs onsite NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
4Yrs onsite NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5Yrs onsite NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
PC190
PC192
96P2654
96P2658
4.832
6.261
651
843
5.466
7.082
5.885
7.625
PC285
PC286
PC287
PC288
PC289
PC290
PC291
PC292
PC293
38R3486
38R3487
38R3488
38R3489
38R3490
38R3491
38R3492
38R3493
38R3494
1.845
3.617
4.157
2.884
4.909
6.454
3.845
6.454
8.389
249
486
558
388
661
869
518
869
1.130
2.088
3.943
4.531
3.262
5.553
7.300
4.350
7.300
9.489
2.248
4.532
5.207
3.512
5.979
7.860
4.683
7.860
10.216
PC294
PC295
PC296
PC297
PC298
PC299
38R3450
38R3451
38R3452
38R3453
38R3454
38R3455
3.037
4.608
4.826
6.120
5.960
8.402
409
620
650
824
802
1.140
3.436
5.212
5.459
6.923
6.742
9.503
3.700
5.612
5.877
7.454
7.259
10.232
PC300
PC301
PC302
PC303
PC304
PC305
38R3462
38R3463
38R3464
38R3465
38R3466
38R3467
3.635
6.189
6.677
10.876
10.876
14.187
489
832
897
1.470
1.470
1.910
4.037
6.872
7.413
12.075
12.075
15.750
4.434
7.547
8.142
13.263
13.263
17.299
System x 305
3
3
3
4
4
4
5
5
5
8648
7973
7975
System x 226
System x 3400
System x 3400
3
3
4
4
5
5
8837
System x 336
3
3
4
4
5
5
8840
01-11-2007
System x 346
3
1st Level System x Servers
Up to 5 years on-site service which include IBM keyboard, Mouse, and IBM internal installed options, except.
where stated otherwise. All services include attached IBM Netfinity Expansion Enclosures, with M/T of: 3517, 3518, 3519, 3520.
Monitors and Flat panels are not covered in these offerings
Type
8841
Model covered
Years
Covered within
Pac
ePac
DKR
Euro (€)
NKR
SKR
3
3
4
4
5
5
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
3Yrs onsite NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
4Yrs onsite NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5Yrs onsite NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
PC306
PC307
PC308
PC309
PC310
PC311
38R3474
38R3475
38R3476
38R3477
38R3478
38R3479
4.161
8.335
8.636
10.876
11.652
15.188
559
1.120
1.160
1.470
1.570
2.040
4.621
9.255
9.588
12.075
12.937
16.862
5.075
10.165
10.531
13.263
14.209
18.520
PC332
PC333
PC334
PC335
PC336
PC337
PC338
PC339
PC340
38R3672
38R3673
38R3674
38R3675
38R3676
38R3677
38R3678
38R3679
38R3680
2.339
3.653
4.774
3.864
4.928
6.383
4.935
6.601
8.396
315
492
643
520
663
859
664
888
1.130
2.646
4.132
5.401
4.371
5.575
7.220
5.582
7.466
9.496
2.849
4.449
5.815
4.707
6.002
7.774
6.010
8.039
10.224
PC616
PC617
PC618
PC619
PC620
PC621
42V1162
42V1163
42V1164
42V1165
42V1166
42V1167
1.842
2.945
4.405
5.777
6.853
8.534
247
395
591
774
919
1.150
2.011
3.214
4.806
6.303
7.477
9.311
2.307
3.687
5.514
7.231
8.577
10.682
PC344
PC345
PC346
PC347
38R3840
38R3841
38R3842
38R3843
1.368
1.998
2.634
3.868
184
269
354
519
1.525
2.227
2.935
4.310
1.716
2.505
3.302
4.848
System x 236
3
3
3
4
4
4
5
5
5
8848
7969
System x 326
System x 326
3
3
4
4
5
5
7992
System x 326
3
3
4
4
01-11-2007
4
1st Level System x Servers
Up to 5 years on-site service which include IBM keyboard, Mouse, and IBM internal installed options, except.
where stated otherwise. All services include attached IBM Netfinity Expansion Enclosures, with M/T of: 3517, 3518, 3519, 3520.
Monitors and Flat panels are not covered in these offerings
Type
Model covered
8843
8832
7981
Blade HS20
Blade HS20
Blade HS20
8720
8730
8740
8750
Blade Chassis
Blade Chassis
Blade Chassis
Blade Chassis
8852
BladeCent H Chass
Years
Covered within
Pac
ePac
DKR
Euro (€)
NKR
SKR
5
5
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
see above
7days x 24hrs - 4hrs. response
see above
see above
see above
see above
7days x 24hrs - 4hrs. response
see above
5days x 9hrs - 4hrs. response
7days x 24hrs - 4hrs. response
5days x 9hrs - 4hrs. response
7days x 24hrs - 4hrs. response
5days x 9hrs - 4hrs. response
7days x 24hrs - 4hrs. response
see above
5days x 9hrs - 4hrs. response
7days x 24hrs - 4hrs. response
5days x 9hrs - 4hrs. response
7days x 24hrs - 4hrs. response
5days x 9hrs - 4hrs. response
7days x 24hrs - 4hrs. response
see above
5days x 9hrs - 4hrs. response
7days x 24hrs - 4hrs. response
5days x 9hrs - 4hrs. response
PC348
PC349
38R3844
38R3845
3.938
5.879
529
789
4.388
6.550
4.937
7.369
PC441
41C5918
9.271
1.250
10.213
11.342
PC615
42V0923
8.958
1.200
9.774
11.212
PC622
PC623
PC624
PC625
PC626
PC627
42V1196
42V1197
42V1198
42V1199
42V1200
42V1201
1.375
2.036
2.840
3.771
3.913
5.577
185
274
382
507
526
749
1.532
2.270
3.164
4.202
4.360
6.214
1.724
2.553
3.560
4.727
4.905
6.990
PC382
PC383
PC384
PC385
PC386
PC387
40M6851
40M6852
40M6853
40M6854
40M6855
40M6856
743
1.616
1.907
3.016
3.078
4.446
100
218
257
406
415
599
819
1.781
2.102
3.323
3.391
4.899
910
1.978
2.334
3.690
3.766
5.440
PC388
PC389
PC390
40M6863
40M6864
40M6865
557
1.158
1.362
75
156
184
614
1.276
1.501
682
1.417
1.667
3
3
3
3
4
4
5
5
8844
BladeCentre JS21
3
3
4
4
5
5
8487
System x 206
3
3
4
01-11-2007
5
1st Level System x Servers
Up to 5 years on-site service which include IBM keyboard, Mouse, and IBM internal installed options, except.
where stated otherwise. All services include attached IBM Netfinity Expansion Enclosures, with M/T of: 3517, 3518, 3519, 3520.
Monitors and Flat panels are not covered in these offerings
Type
8489
Model covered
Years
Covered within
Pac
ePac
DKR
Euro (€)
NKR
SKR
4
5
5
7days x 24hrs - 4hrs. response
5days x 9hrs - 4hrs. response
7days x 24hrs - 4hrs. response
see above
5days x 9hrs - 4hrs. response
7days x 24hrs - 4hrs. response
5days x 9hrs - 4hrs. response
7days x 24hrs - 4hrs. response
5days x 9hrs - 4hrs. response
7days x 24hrs - 4hrs. response
see above
see above
see above
5days x 9hrs - 4hrs. response
7days x 24hrs - 4hrs. response
5days x 9hrs - 4hrs. response
7days x 24hrs - 4hrs. response
5days x 9hrs - 4hrs. response
7days x 24hrs - 4hrs. response
see above
see above
5days x 9hrs - 4hrs. response
7days x 24hrs - 4hrs. response
5days x 9hrs - 4hrs. response
7days x 24hrs - 4hrs. response
5days x 9hrs - 4hrs. response
7days x 24hrs - 4hrs. response
see above
5days x 9hrs - 4hrs. response
PC391
PC392
PC393
40M6866
40M6867
40M6868
2.118
2.161
3.096
285
291
417
2.334
2.381
3.411
2.592
2.645
3.789
PC400
PC401
PC402
PC403
PC404
PC405
40M6919
40M6920
40M6921
40M6922
40M6923
40M6924
1.182
2.279
3.084
4.898
5.016
7.258
160
307
415
660
675
977
1.304
2.511
3.398
5.397
5.526
7.996
1.448
2.789
3.773
5.993
6.137
8.880
PC394
PC395
PC396
PC397
PC398
PC399
40M6875
40M6876
40M6877
40M6878
40M6879
40M6880
7.502
13.941
11.462
17.421
16.938
22.123
1.010
1.870
1.540
2.340
2.280
2.970
8.176
14.611
12.013
18.259
17.752
23.187
9.397
18.008
14.806
22.503
21.879
28.577
PC435
PC436
PC437
PC438
PC439
PC440
41C5906
41C5907
41C5908
41C5909
41C5910
41C5911
1.387
2.017
2.640
3.746
3.887
5.558
187
271
355
503
522
746
1.547
2.248
2.942
4.174
4.331
6.192
1.740
2.529
3.310
4.695
4.872
6.966
PC444
41C5924
9.665
1.300
10.533
12.107
System x 306
3
3
4
4
5
5
8488
7974
7976
System x 226
System x 3400
System x 3400
3
3
4
4
5
5
8863
8864
System x 366, 3850
System x 3850
3
3
4
4
5
5
8850
Blade LS20
3
01-11-2007
6
1st Level System x Servers
Up to 5 years on-site service which include IBM keyboard, Mouse, and IBM internal installed options, except.
where stated otherwise. All services include attached IBM Netfinity Expansion Enclosures, with M/T of: 3517, 3518, 3519, 3520.
Monitors and Flat panels are not covered in these offerings
Type
8872
8874
8878
8879
Model covered
Years
Covered within
Pac
ePac
DKR
Euro (€)
NKR
SKR
3
4
4
5
5
7days x 24hrs - 4hrs. response
5days x 9hrs - 4hrs. response
7days x 24hrs - 4hrs. response
5days x 9hrs - 4hrs. response
7days x 24hrs - 4hrs. response
see above
see above
see above
see above
5days x 9hrs - 4hrs. response
7days x 24hrs - 4hrs. response
5days x 9hrs - 4hrs. response
7days x 24hrs - 4hrs. response
5days x 9hrs - 4hrs. response
7days x 24hrs - 4hrs. response
see above
see above
3Yrs onsite NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
4Yrs onsite NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5Yrs onsite NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
see above
PC445
PC446
PC447
PC448
PC449
41C5925
41C5926
41C5927
41C5928
41C5929
14.555
13.344
17.980
18.857
24.934
1.960
1.780
2.400
2.510
3.320
15.862
14.531
19.580
20.535
27.152
18.232
16.519
22.257
23.343
30.865
PC450
PC451
PC452
PC453
PC454
PC455
41C5936
41C5937
41C5938
41C5939
41C5940
41C5941
9.266
12.159
13.851
18.436
20.280
27.447
1.250
1.630
1.860
2.480
2.720
3.690
9.712
13.266
14.517
19.322
21.255
28.766
11.970
15.218
17.892
23.814
26.196
35.454
PC471
PC472
PC473
PC474
PC475
PC476
PC477
PC478
PC479
41W9116
41W9117
41W9118
41W9119
41W9120
41W9121
41W9122
41W9123
41W9124
1.459
2.848
3.599
2.192
3.750
4.886
2.925
4.886
6.266
196
383
483
294
503
655
393
655
840
1.553
3.104
3.923
2.333
3.992
5.200
3.113
5.200
6.669
1.827
3.568
4.509
2.745
4.696
6.117
3.662
6.117
7.845
System x 460, 3950
System x 460, 3950
System x 3850
System x 3950
3
3
4
4
5
5
8865
8866
System x 260
System x 3800
3
3
3
4
4
4
5
5
5
8485
8849
4364
01-11-2007
System x 206M
System x 306M
System x 3250
7
1st Level System x Servers
Up to 5 years on-site service which include IBM keyboard, Mouse, and IBM internal installed options, except.
where stated otherwise. All services include attached IBM Netfinity Expansion Enclosures, with M/T of: 3517, 3518, 3519, 3520.
Monitors and Flat panels are not covered in these offerings
Type
8490
8491
4365
Model covered
Years
Covered within
Pac
ePac
DKR
Euro (€)
NKR
SKR
3
3
4
4
5
5
5days x 9hrs - 4hrs. response
7days x 24hrs - 4hrs. response
5days x 9hrs - 4hrs. response
7days x 24hrs - 4hrs. response
5days x 9hrs - 4hrs. response
7days x 24hrs - 4hrs. response
see above
see above
see above
3Yrs onsite NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
4Yrs onsite NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5Yrs onsite NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
5days x 9hrs - 4hrs. response
7days x 24hrs - 4hrs. response
5days x 9hrs - 4hrs. response
7days x 24hrs - 4hrs. response
5days x 9hrs - 4hrs. response
7days x 24hrs - 4hrs. response
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - 4hrs.response
PC480
PC481
PC482
PC483
PC484
PC485
41W9125
41W9126
41W9127
41W9128
41W9129
41W9130
785
1.670
1.948
3.077
3.077
4.490
106
224
262
413
413
602
837
1.778
2.073
3.275
3.275
4.779
984
2.092
2.439
3.852
3.852
5.621
PC486
PC487
PC488
PC489
PC490
PC491
PC492
PC493
PC494
41W9143
41W9144
41W9145
41W9146
41W9147
41W9148
41W9149
41W9150
41W9151
739
1.232
1.614
1.208
1.746
2.290
1.611
2.252
2.884
100
166
217
162
235
308
216
303
388
787
1.369
1.793
1.286
1.939
2.543
1.715
2.502
3.203
926
1.504
1.969
1.513
2.129
2.793
2.017
2.748
3.518
PC534
PC535
PC536
PC537
PC538
PC539
10N3281
10N3282
10N3283
10N3284
10N3285
10N3286
614
752
800
987
987
1.222
83
101
108
133
133
164
645
789
840
1.035
1.035
1.281
794
973
1.035
1.276
1.276
1.579
PC628
PC629
PC630
12X6604
12X6605
12X6606
3.157
4.478
4.870
424
601
654
3.441
4.881
5.072
3.955
5.610
6.105
System x 206M
System x 306M
System x 3250
3
3
3
4
4
4
5
5
5
8486
System x 100
3
3
4
4
5
5
1735
Console Switch
3
3
4
01-11-2007
8
1st Level System x Servers
Up to 5 years on-site service which include IBM keyboard, Mouse, and IBM internal installed options, except.
where stated otherwise. All services include attached IBM Netfinity Expansion Enclosures, with M/T of: 3517, 3518, 3519, 3520.
Monitors and Flat panels are not covered in these offerings
Type
7979
Model covered
Years
Covered within
Pac
ePac
DKR
Euro (€)
NKR
SKR
4
5
5
7days x 24hrs - 4hrs.response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
PC631
PC632
PC633
12X6607
12X6608
12X6609
7.826
8.057
11.527
1.060
1.090
1.550
8.149
8.390
12.003
9.809
10.099
14.447
PC634
PC635
PC636
PC637
PC638
PC639
12X6610
12X6611
12X6612
12X6613
12X6614
12X6615
2.448
3.175
4.054
5.667
5.834
8.166
329
427
544
761
783
1.100
2.668
3.461
4.222
5.901
6.075
8.504
3.067
3.978
5.082
7.103
7.312
10.236
PC640
PC641
PC642
PC643
PC644
PC645
12X6679
12X6680
12X6681
12X6682
12X6683
12X6684
3.496
4.963
6.361
7.929
8.494
11.013
470
666
854
1.070
1.140
1.480
3.811
5.409
6.624
8.256
8.845
11.468
4.380
6.217
7.973
9.938
10.646
13.803
PC650
PC651
PC652
PC653
PC654
PC655
12X6881
12X6882
12X6883
12X6884
12X6885
12X6886
1.375
1.972
2.628
3.444
3.816
4.735
185
265
353
463
513
636
1.532
2.198
2.928
3.837
4.252
5.276
1.724
2.473
3.294
4.317
4.784
5.935
PC668
PC669
PC670
PC671
12X7051
12X7052
12X7053
12X7054
1.290
2.260
2.750
3.604
174
304
369
484
1.407
2.464
2.864
3.754
1.617
2.832
3.447
4.518
System x 3650
3
3
4
4
5
5
7978
System x 3550
3
3
4
4
5
5
7977
System x 3500
3
3
4
4
5
5
8853
Blade HS21
3
3
4
4
01-11-2007
9
1st Level System x Servers
Up to 5 years on-site service which include IBM keyboard, Mouse, and IBM internal installed options, except.
where stated otherwise. All services include attached IBM Netfinity Expansion Enclosures, with M/T of: 3517, 3518, 3519, 3520.
Monitors and Flat panels are not covered in these offerings
Type
7971
Model covered
Years
Covered within
Pac
ePac
DKR
Euro (€)
NKR
SKR
5
5
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
3Yrs onsite NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
4Yrs onsite NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5Yrs onsite NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - 4hrs.response
PC672
PC673
12X7055
12X7056
3.983
4.973
535
668
4.148
5.179
4.993
6.233
PC674
PC675
PC676
PC677
PC678
PC679
12X7057
12X7058
12X7059
12X7060
12X7061
12X7062
2.036
4.369
4.806
7.202
7.922
10.737
274
587
645
967
1.070
1.450
2.219
4.762
5.355
8.025
8.826
11.962
2.551
5.473
6.024
9.028
9.930
13.457
PC680
PC681
PC682
PC683
PC684
PC685
12X7150
12X7151
12X7152
12X7153
12X7154
12X7155
5.805
10.392
11.418
16.924
17.483
24.262
779
1.400
1.540
2.280
2.350
3.260
6.327
11.326
11.889
17.623
18.205
25.263
7.272
13.018
14.310
21.212
21.912
30.408
PC686
PC687
PC688
PC689
PC690
PC691
PC692
PC693
PC694
43X3719
43X3720
43X3721
43X3722
43X3723
43X3724
43X3725
43X3726
43X3727
1.531
3.143
4.095
2.248
3.774
5.569
2.936
4.640
6.946
205
420
547
301
505
745
393
620
928
1.594
3.272
4.466
2.341
3.928
5.803
3.057
4.830
7.230
1.894
3.936
5.128
2.816
4.724
6.979
3.681
5.816
8.709
PC805
46D4069
894
120
932
1.107
Blade LS21
3
3
4
4
5
5
7972
Blade LS41
3
3
4
4
5
5
8877
System x 3755
3
3
3
4
4
4
5
5
5
7984
7940
System x 3455
System x 3455
3
01-11-2007
10
1st Level System x Servers
Up to 5 years on-site service which include IBM keyboard, Mouse, and IBM internal installed options, except.
where stated otherwise. All services include attached IBM Netfinity Expansion Enclosures, with M/T of: 3517, 3518, 3519, 3520.
Monitors and Flat panels are not covered in these offerings
Type
7941
Model covered
Years
Covered within
Pac
ePac
DKR
Euro (€)
NKR
SKR
3
4
4
5
5
7days x 24hrs - 4hrs.response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
3Yrs onsite NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
4Yrs onsite NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5Yrs onsite NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
3Yrs onsite NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
4Yrs onsite NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5Yrs onsite NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - 4hrs.response
PC806
PC807
PC808
PC809
PC810
46D4070
46D4071
46D4072
46D4073
46D4074
1.680
2.088
2.816
3.183
4.101
226
280
378
427
550
1.750
2.173
2.932
3.314
4.269
2.078
2.582
3.483
3.936
5.071
PC695
PC696
PC697
PC698
PC699
PC700
PC701
PC702
PC703
43X3833
43X3834
43X3835
43X3836
43X3837
43X3838
43X3841
43X3842
43X3843
1.032
1.827
2.446
1.633
2.772
3.635
2.171
3.635
4.718
139
246
329
220
373
489
292
489
634
1.147
2.029
2.717
1.814
3.078
4.037
2.411
4.037
5.239
1.260
2.229
2.984
1.992
3.381
4.434
2.648
4.434
5.754
PC711
PC712
PC713
PC714
PC715
PC716
PC717
PC718
PC719
43X3850
43X3851
43X3852
43X3853
43X3854
43X3855
43X3856
43X3857
43X3858
1.533
2.446
3.222
2.296
3.567
4.599
3.066
4.687
5.951
206
329
433
309
479
618
412
630
800
1.703
2.717
3.578
2.550
3.961
5.107
3.405
5.204
6.608
1.870
2.984
3.930
2.801
4.350
5.609
3.740
5.716
7.257
PC720
PC721
PC722
43X3859
43X3860
43X3861
938
1.921
2.544
126
258
342
977
2.001
2.650
1.176
2.408
3.189
System x 3455
3
3
3
4
4
4
5
5
5
4347
xSeries 3105
3
3
3
4
4
4
5
5
5
4362
System x 3200
3
3
4
01-11-2007
11
1st Level System x Servers
Up to 5 years on-site service which include IBM keyboard, Mouse, and IBM internal installed options, except.
where stated otherwise. All services include attached IBM Netfinity Expansion Enclosures, with M/T of: 3517, 3518, 3519, 3520.
Monitors and Flat panels are not covered in these offerings
Type
4363
Model covered
Years
Covered within
Pac
ePac
DKR
Euro (€)
NKR
SKR
4
5
5
7days x 24hrs - 4hrs.response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
7days x 24hrs - 4hrs. response
see above
see above
3Yrs onsite NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
4Yrs onsite NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5Yrs onsite NBD response
5days x 9hrs - 4hrs.response
PC723
PC724
PC725
43X3862
43X3863
43X3864
3.829
4.227
5.352
514
568
719
3.988
4.403
5.574
4.800
5.299
6.708
PC726
PC727
PC728
PC729
PC730
PC731
43X4095
43X4096
43X4097
43X4098
43X4099
43X4100
2.724
3.643
4.722
6.791
7.922
9.940
366
489
634
912
1.070
1.340
3.035
4.059
5.262
7.567
8.826
11.074
3.415
4.566
5.919
8.512
9.930
12.458
PC739
PC740
PC741
PC742
PC743
PC744
44J8025
44J8026
44J8027
44J8028
44J8029
44J8030
1.351
1.987
2.584
3.291
3.767
4.662
182
267
348
442
506
627
1.473
2.166
2.870
3.655
4.183
5.176
1.693
2.490
3.152
4.014
4.594
5.685
PC778
44J8651
10.386
1.400
11.319
13.010
PC782
PC783
PC784
PC785
PC786
PC787
PC788
PC789
44T6174
44T6175
44T6176
44T6177
44T6178
44T6179
44T6180
44T6181
1.430
2.720
3.042
2.145
3.684
4.205
2.860
4.587
192
366
409
288
495
565
384
616
1.559
2.966
3.316
2.338
4.015
4.583
3.117
4.999
1.792
3.408
3.811
2.687
4.615
5.268
3.583
5.746
System x 3200
3
3
4
4
5
5
7985
System x 3655
3
3
4
4
5
5
7995
Blade HS21
8740
8750
Blade Chassis
Blade Chassis
3
3
3
3
4
4
4
5
5
01-11-2007
12
1st Level System x Servers
Up to 5 years on-site service which include IBM keyboard, Mouse, and IBM internal installed options, except.
where stated otherwise. All services include attached IBM Netfinity Expansion Enclosures, with M/T of: 3517, 3518, 3519, 3520.
Monitors and Flat panels are not covered in these offerings
Type
Model covered
7996
Blade Centre
8886
Blade Chassis
Years
Covered within
Pac
ePac
DKR
Euro (€)
NKR
SKR
5
7days x 24hrs - 4hrs.response
see above
7days x 24hrs - 4hrs. response
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
PC790
44T6182
5.520
741
6.016
6.915
PC811
46D4062
10.061
1.350
10.471
12.440
PC812
PC813
PC814
PC815
PC816
PC817
46D4063
46D4064
46D4065
46D4066
46D4067
46D4068
5.466
8.713
11.329
15.206
17.816
22.130
734
1.170
1.520
2.040
2.390
2.970
5.689
9.068
11.790
15.826
18.542
23.031
6.759
10.773
14.007
18.801
22.028
27.361
3
3
3
4
4
5
5
7141
01-11-2007
System x 3850
13
2nd Level System x Servers
Up to 5 years on-site service which include IBM keyboard, Mouse, and IBM internal installed options, except where stated otherwise.
All services include attached IBM Netfinity Expansion Enclosures, with M/T of: 3517, 3518, 3519, 3520.
Monitors and Flat panels are not covered in these offerings
Type
8677
Model covered
Years
Covered within
Pac
ePac
DKR
Euro (€)
NKR
SKR
3
7days x 24hrs - 4hrs.response
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
3Yrs onsite NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
4Yrs onsite NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5Yrs onsite NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - 4hrs.response
PC139
61P7613
7.614
1.030
8.612
9.272
PC203
PC204
PC205
PC206
PC207
PC208
96P2878
96P2880
96P2882
96P2884
96P2886
96P2888
11.383
20.393
23.395
35.407
35.407
50.420
1.596
2.859
3.280
4.964
4.964
7.070
12.838
23.001
26.386
39.933
39.933
56.866
14.014
25.107
28.802
43.591
43.591
62.074
PC213
PC98
PC99
PC214
PC216
PC217
PC215
PC218
PC219
14R1058
61P7240
61P7242
14R1060
14R1064
14R1066
14R1062
14R1068
14R1070
2.691
3.858
5.242
4.454
5.633
7.389
5.691
7.082
9.177
363
519
706
600
758
995
766
953
1.240
3.045
4.364
5.930
5.038
6.372
8.358
6.437
8.010
10.380
3.278
4.699
6.384
5.425
6.861
8.999
6.931
8.624
11.176
PC223
PC224
PC225
PC226
PC227
PC228
14R1572
14R1573
14R1574
14R1575
14R1576
14R1577
9.049
15.164
15.849
20.614
21.458
28.343
1.220
2.040
2.130
2.770
2.890
3.810
10.235
17.150
16.983
22.089
22.993
30.370
11.020
18.466
19.546
25.422
26.463
34.953
PC235
PC236
PC237
14R1653
14R1654
14R1655
4.941
6.031
6.550
665
812
882
5.589
6.821
7.408
6.018
7.344
7.977
System x Blade
3
3
4
4
5
5
8870
System x 445
3
3
3
4
4
4
5
5
5
8835
System x 325
3
3
4
4
5
5
8862
System x 365
3
3
4
01-11-2007
14
2nd Level System x Servers
Up to 5 years on-site service which include IBM keyboard, Mouse, and IBM internal installed options, except where stated otherwise.
All services include attached IBM Netfinity Expansion Enclosures, with M/T of: 3517, 3518, 3519, 3520.
Monitors and Flat panels are not covered in these offerings
Type
8842
Model covered
Years
Covered within
Pac
ePac
DKR
Euro (€)
NKR
SKR
4
5
5
7days x 24hrs - 4hrs.response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
PC238
PC239
PC240
14R1656
14R1657
14R1658
8.601
8.601
11.171
1.160
1.160
1.510
9.728
9.728
12.635
10.474
10.474
13.604
PC274
PC275
PC276
PC277
PC278
PC279
29R5792
29R5793
29R5794
29R5795
29R5796
29R5797
3.204
4.556
4.608
6.505
6.870
9.280
432
613
620
876
925
1.250
3.625
5.154
5.212
7.358
7.771
10.496
3.903
5.549
5.612
7.922
8.367
11.301
PC260
PC261
29R5440
29R5441
2.063
3.322
278
447
2.335
3.561
2.514
4.098
Blade JS 20
3
3
4
4
5
5
8676
System x 335
3
3
8839
01-11-2007
Blade HS 40
15
1st Level System x Storage Options
Up to 5 years of On-Site repair Service with a NBD or 4 hour On-Site Response target. Coverage only valid if registration of the ServicePac
is carried out.The offering is valid from the purchase date of the ServicePac and runs concurrently with the Machine warranty period.
Further details can be found in PLET ZS05-0191on www.ibm.com/common/ssi
Type
1735
Model covered
Years
Covered within
Pac
ePac
DKR
Euro (€)
NKR
SKR
3
3
4
4
5
5
5days x 9hrs - 4hrs. response
7days x 24hrs - 4hrs. response
5days x 9hrs - 4hrs. response
7days x 24hrs - 4hrs. response
5days x 9hrs - 4hrs. response
7days x 24hrs - 4hrs. response
see above
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
PC534
PC535
PC536
PC537
PC538
PC539
10N3281
10N3282
10N3283
10N3284
10N3285
10N3286
614
752
800
987
987
1.222
83
101
108
133
133
164
645
789
840
1.035
1.035
1.281
794
973
1.035
1.276
1.276
1.579
PC356
PC357
PC358
PC359
PC360
PC361
PC362
PC363
PC364
38R3927
38R3873
38R3874
38R3928
38R3875
38R3876
38R3929
38R3877
38R3878
5.941
10.203
13.709
10.338
14.741
18.875
13.779
18.875
24.239
800
1.380
1.850
1.400
1.990
2.540
1.860
2.540
3.270
6.720
11.540
15.505
11.692
16.672
21.347
15.585
21.347
27.414
7.235
12.425
16.694
12.589
17.951
22.984
16.780
22.984
29.517
PC365
PC366
PC367
PC368
PC369
PC370
PC371
PC372
PC373
38R3933
38R3885
38R3886
38R3934
38R3887
38R3888
38R3935
38R3889
38R3890
8.114
13.183
17.945
14.113
19.355
25.002
18.817
25.002
32.058
1.100
1.780
2.420
1.900
2.610
3.370
2.540
3.370
4.320
9.177
14.911
20.296
15.962
21.891
28.277
21.282
28.277
36.257
9.881
16.054
21.853
17.186
23.570
30.445
22.914
30.445
39.038
PC705
PC706
43X3844
43X3845
1.876
4.093
252
550
1.954
4.262
2.352
5.130
Console Switch
3
3
3
4
4
4
5
5
5
1701
DS300
3
3
3
4
4
4
5
5
5
1700
DS400
3
3
01-11-2007
16
1st Level System x Storage Options
Up to 5 years of On-Site repair Service with a NBD or 4 hour On-Site Response target. Coverage only valid if registration of the ServicePac
is carried out.The offering is valid from the purchase date of the ServicePac and runs concurrently with the Machine warranty period.
Further details can be found in PLET ZS05-0191on www.ibm.com/common/ssi
Type
1727
Model covered
Years
Covered within
Pac
ePac
DKR
Euro (€)
NKR
SKR
4
4
5
5
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
PC707
PC708
PC709
PC710
43X3846
43X3847
43X3848
43X3849
4.831
7.781
7.781
11.475
649
1.050
1.050
1.540
5.032
8.102
8.102
11.949
6.056
9.752
9.752
14.383
PC733
PC734
PC735
PC736
PC737
PC738
44J8019
44J8020
44J8021
44J8022
44J8023
44J8024
3.035
7.284
8.705
14.368
14.368
21.452
408
979
1.170
1.930
1.930
2.890
3.370
8.087
9.664
15.952
15.952
23.817
3.701
8.883
10.615
17.521
17.521
26.159
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
PC791
PC792
PC793
PC794
PC795
PC796
46D3473
46D3474
46D3475
46D3476
46D3477
46D3478
2.169
4.102
4.750
7.338
7.023
10.113
292
551
638
985
943
1.360
2.365
4.471
5.178
7.997
7.654
11.022
2.718
5.139
5.951
9.192
8.798
12.669
EXP 3000
3
3
4
4
5
5
1726
DS3200 / 3400
DS3300
3
3
4
4
5
5
8765
01-11-2007
LTO
17
2nd Level System x Storage Options
ServicePac with 3 to 5 years coverage for Expansion units for System x Servers from PCD System x Options
Type
1733
01-11-2007
Model covered
EXP 400
Years
Covered within
Pac
ePac
DKR
Euro (€)
NKR
SKR
3
3
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
PC221
PC222
14R1477
14R1479
3.609
7.614
485
1.030
3.861
8.145
4.337
9.151
18
IBM Storage Products for System x
Storage Expansion units from IBM Storage System Division (SSD)
Type
1710
SAP
Model covered
Years
3
3
DS4000, EXP100
10J, 10X
3
3
1710
SOF
DS4000, EXP100
10U
3
3
1722
SAP
DS4300, FaStT600
60J, 60K, 60L, 60X, 6LJ, 6LX
3
3
1722
SOF
DS4300, FaStT600
6LU, 60U
3
4
5
1724
SAP
DS4000
1XP
3
4
5
1724
SAP
DS4100, FaStT100
10J, 1SC, 1SJ
3
4
5
01-11-2007
Covered within
Pac
ePac
DKR
Euro (€)
NKR
SKR
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
7days x 24hrs - 4hrs.response
7days x 24hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
7days x 24hrs - 4hrs.response
7days x 24hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
7days x 24hrs - 4hrs.response
7days x 24hrs - 4hrs.response
7days x 24hrs - 4hrs.response
SD18
SD19
14R1497
14R1499
9.909
15.291
1.340
2.060
10.916
16.356
12.122
18.375
SD360
SD361
44J8535
44J8536
9.907
15.289
1.340
2.070
10.916
16.358
12.122
18.376
SD16
SD17
14R1489
14R1491
14.149
19.652
1.900
2.640
15.135
21.020
17.003
23.616
SD362
SD363
44J8537
44J8538
14.149
19.652
1.900
2.640
15.136
21.020
17.003
23.614
SD43
SD45
SD47
39K3018
39K3020
39K3022
32.625
47.650
61.814
4.390
6.420
8.320
35.939
52.489
68.091
39.911
58.291
75.618
SD37
SD39
SD41
38R2994
39K3010
39K3012
40.615
57.318
74.355
5.470
7.720
10.010
45.934
63.138
81.905
49.457
70.117
90.959
SD364
SD365
SD366
44J8539
44J8540
44J8541
40.613
57.320
74.354
5.470
7.730
10.010
45.935
63.138
81.905
49.458
70.119
90.961
19
IBM Storage Products for System x
Storage Expansion units from IBM Storage System Division (SSD)
Type
Model covered
1724
SOF
DS4100, FaStT100
100
Years
3
3
1740
SAP
DS4000, EXP700/710
1RX, 71J
3
3
1740
SOF
DS4000, EXP700/710
1RU, 710
3
3
1742
SAP
DS4400, DS4500, FaStT700/900
all mdls
4
4
1750
SOF
DS6800
511
4
4
1750
SOF
DS6000
EX1
3
3
1812
SOF
EXP810
81A, 81S
3
3
1812
01-11-2007
EXP810
Covered within
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - SBD response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - SBD response
7days x 24hrs - 4hrs.response
see above
Pac
ePac
DKR
Euro (€)
NKR
SKR
SD61
SD62
40M6847
40M6848
5.295
5.827
713
785
5.833
6.420
6.478
7.130
SD367
SD368
44J8542
44J8543
5.296
5.829
713
786
5.831
6.419
6.475
7.128
SD64
SD66
40M7613
40M7615
12.819
17.805
1.730
2.400
14.122
19.614
15.683
21.782
SD48
SD49
39K3025
39K3026
27.095
38.472
3.650
5.180
29.847
42.379
33.146
47.063
SD50
SD51
39K3029
39K3030
13.823
19.626
1.860
2.650
15.227
21.619
16.910
24.009
SD249
SD250
42V1248
42V1249
4.842
7.364
649
987
5.283
8.035
6.061
9.217
SD251
SD252
42V1250
42V1251
4.842
7.364
649
987
5.283
8.035
6.061
9.217
20
IBM Storage Products for System x
Storage Expansion units from IBM Storage System Division (SSD)
Type
Model covered
SAP
81H
Years
3
3
1812
SAP
EXP420
8VH
3
3
1812
SOF
EXP810
81T
3
3
1814
SAP
DS4200
7VH
3
3
1814
SOF
DS4700
70A, 70S
3
3
1814
SOF
DS4700
72A, 72S
3
3
1814
SAP
DS4700, EXP810
70H
3
3
1814
SAP
01-11-2007
DS4700
72H
Covered within
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - SBD response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
Pac
ePac
DKR
Euro (€)
NKR
SKR
SD346
SD347
43X3560
43X3561
4.163
6.335
559
851
4.336
6.597
5.219
7.941
SD369
SD370
44J8544
44J8545
4.841
7.362
649
987
5.283
8.037
6.065
9.215
SD338
SD339
43X3552
43X3553
13.480
14.830
1.810
1.990
14.037
15.442
16.895
18.586
SD272
SD273
12X6616
12X6617
14.977
16.474
2.010
2.220
15.596
17.154
18.772
20.648
SD274
SD275
12X6618
12X6619
18.621
20.484
2.500
2.750
19.389
21.329
23.338
25.673
SD276
SD277
12X6620
12X6621
14.977
16.474
2.010
2.220
15.596
17.154
18.772
20.648
SD278
SD279
12X6622
12X6623
18.621
20.484
2.500
2.750
19.389
21.329
23.338
25.673
21
IBM Storage Products for System x
Storage Expansion units from IBM Storage System Division (SSD)
Type
1814
SOF
Model covered
Years
3
3
DS4700
70T
3
3
1814
SOF
DS4700
72T
3
3
1815
SAP
DS4800
82H, 80H
3
3
1815
SOF
DS4800
82A, 80A
3
3
1815
SAP
DS4800
84H
3
3
1815
SOF
DS4800
84A
3
3
1815
SOF
DS4800
88A
3
01-11-2007
Covered within
Pac
ePac
DKR
Euro (€)
NKR
SKR
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - 4hrs.response
SD371
SD372
44J8546
44J8547
14.974
16.476
2.010
2.230
15.598
17.157
18.771
20.646
SD373
SD374
44J8548
44J8549
18.622
20.482
2.500
2.760
19.389
21.330
23.340
25.678
SD67
SD68
41E8669
41E8670
9.689
12.169
1.300
1.630
10.504
13.192
11.956
15.015
SD375
SD376
44J8550
44J8551
9.689
12.168
1.300
1.640
10.507
13.194
11.955
15.014
SD69
SD70
41E8671
41E8672
10.987
13.793
1.470
1.850
11.910
14.952
13.556
17.018
SD377
SD378
44J8552
44J8553
10.986
13.792
1.470
1.860
11.913
14.951
13.557
17.018
SD209
SD210
41W9131
41W9132
18.447
23.162
2.480
3.110
19.106
23.990
23.103
29.009
SD211
41W9133
18.447
2.480
19.106
23.103
22
IBM Storage Products for System x
Storage Expansion units from IBM Storage System Division (SSD)
Type
1815
SAP
Model covered
Years
3
DS4800
88H
1
1
3
3
2005
SOF
SAN Switch
H08
1
1
3
3
2005
SOF
SAN Switch
H16
3
3
2005
SAP
SAN Switch
32B
3
3
2005
SOF
SAN Switch
B32
3
3
2005
SOF
SAN Switch
B16
3
3
01-11-2007
Covered within
Pac
ePac
DKR
Euro (€)
NKR
SKR
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
5days x 9hrs - NBD response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
5days x 9hrs - NBD response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
SD212
41W9134
23.162
3.110
23.990
29.009
SD22
SD23
SD24
SD25
29R5402
29R5403
29R5404
29R5405
1.986
2.679
8.331
11.408
268
361
1.130
1.540
2.248
3.030
9.424
12.903
2.420
3.263
10.146
13.892
SD26
SD27
SD28
SD29
29R5406
29R5407
29R5408
29R5409
3.460
4.691
14.548
20.958
466
632
1.960
2.820
3.915
5.306
16.455
23.703
4.215
5.713
17.716
25.521
SD71
SD72
41E8677
41E8678
24.673
32.384
3.320
4.350
25.691
33.720
30.923
40.587
SD379
SD380
44J8554
44J8555
24.675
32.384
3.330
4.360
25.688
33.718
30.923
40.585
SD217
SD218
41W9787
41W9788
5.582
6.624
748
888
6.090
7.228
6.987
8.291
SD223
SD224
10N3035
10N3036
5.582
6.624
748
888
6.090
7.228
6.987
8.291
23
IBM Storage Products for System x
Storage Expansion units from IBM Storage System Division (SSD)
Type
Model covered
2005
SAP
SAN Switch
16B
Years
3
3
2005
SOF
SAN Switch
B64
3
3
2005
SAP
SAN Switch
64B
3
3
2005
SOF
SAN Switch
R18
3
3
2005
SAP
SAN Switch
18R
3
3
2005
SAP
SAN Switch
5KB
3
3
2005
SOF
SAN Switch
B5K
3
1
3
01-11-2007
Covered within
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - NBD response
7days x 24hrs - 4hrs.response
7days x 24hrs - 4hrs.response
Pac
ePac
DKR
Euro (€)
NKR
SKR
SD264
SD265
42V1876
42V1877
37.781
43.449
5.070
5.830
39.339
45.240
47.351
54.454
SD266
SD267
42V1878
42V1879
37.781
43.449
5.070
5.830
39.339
45.240
47.351
54.454
SD268
SD269
42V1880
12X6600
51.506
59.230
6.920
7.950
53.630
61.672
64.552
74.231
SD270
SD271
12X6601
12X6602
51.506
59.230
6.920
7.950
53.630
61.672
64.552
74.231
SD480
SD481
44T5896
44T5897
19.609
22.251
2.640
2.990
21.370
24.249
24.562
27.872
SD482
SD483
44T5898
44T5899
19.609
22.251
2.640
2.990
21.370
24.249
24.562
27.872
SD52
SD53
SD54
39K2411
39K2412
39K2413
2.471
563
3.542
333
76
477
2.722
621
3.903
3.023
690
4.334
24
IBM Storage Products for System x
Storage Expansion units from IBM Storage System Division (SSD)
Type
Model covered
2006
SAP
Fibre Switch
L10
Years
3
3
2026
SAP
SAN Switch SAN12M-1
12E
3
3
2026
SAP
SAN Switch SAN12M-1
E12
3
3
2026
SOF
San Switch SAN24M-1
224
3
3
2026
SOF
San Switch
416
3
3
2026
SOF
San Switch
432
3
3
2026
SAP
San Switch
16E
3
3
2026
01-11-2007
San Switch
Covered within
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
Pac
ePac
DKR
Euro (€)
NKR
SKR
SD57
SD55
40M6792
40M6790
7.766
9.209
1.050
1.240
8.555
10.145
9.501
11.266
SD381
SD382
44J8556
44J8557
7.768
9.211
1.060
1.240
8.559
10.144
9.503
11.264
SD58
SD56
40M6793
40M6791
16.306
19.335
2.200
2.700
17.963
21.299
19.948
23.653
SD213
SD214
41W9783
41W9784
19.494
21.834
2.330
2.610
21.290
23.846
22.059
24.708
SD215
SD216
41W9785
41W9786
24.776
28.211
2.960
3.370
27.058
30.810
28.036
31.924
SD219
SD220
10N3031
10N3032
19.494
21.834
2.330
2.610
21.290
23.846
22.059
24.708
SD221
SD222
10N3033
10N3034
24.776
28.211
2.960
3.370
27.058
30.810
28.036
31.924
25
IBM Storage Products for System x
Storage Expansion units from IBM Storage System Division (SSD)
Type
Model covered
SAP
32E
2109
SOF
SAN Switch
F32
Years
3
3
3
3542
3552
SAP
FaStT200 (1RX, 2RX)
FaStT500 (1RX)
1RX, 2RX
3
3
3542
3552
SOF
FaStT200 (1RU, 2RU)
FaStT500 (1RU)
1RU, 2RU
3
3
3560
SAP
FaStT EXP500
1RX
3
3
3560
SOF
FaStT EXP500
1RU
3
3
3573
SOF
TS3200
L4U, S34, L34
3
3
3573
01-11-2007
TS3200
Covered within
see above
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
Pac
ePac
DKR
Euro (€)
NKR
SKR
SD73
41E8681
27.253
3.650
29.543
33.626
SD64
SD66
40M7613
40M7615
12.819
17.805
1.730
2.400
14.122
19.614
15.683
21.782
SD383
SD384
44J8558
44J8559
12.816
17.803
1.740
2.400
14.126
19.613
15.682
21.784
SD63
SD65
40M7612
40M7614
1.021
2.551
138
344
1.126
2.811
1.251
3.122
SD385
SD386
44J8560
44J8561
1.018
2.551
139
344
1.130
2.814
1.253
3.120
SD256
SD257
42V1868
42V1869
9.869
11.347
1.330
1.530
10.277
11.816
12.370
14.222
SD258
SD259
42V1870
42V1871
9.869
11.347
1.330
1.530
10.277
11.816
12.370
14.222
26
IBM Storage Products for System x
Storage Expansion units from IBM Storage System Division (SSD)
Type
Model covered
SAP
L3H, F3H, F4H, L4H, S4H
Years
3
3
3573
SOF
TS3100
S32, L32
3
3
3573
SAP
TS3100
L3S, F3S, L2U, F4S, L4S, S4S
3
3
3580
SOF
LTO Tape Drive
H23, L23, H13, L13
3
3
3580
SAP
LTO Tape Drive
L3H
3
3
3580
SOF
LTO Tape Drive
L33
3
3
3580
SOF
LTO Tape Drive
H3L
3
3
3580
SAP
01-11-2007
LTO Tape Drive
L3E
Covered within
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - NBD response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
Pac
ePac
DKR
Euro (€)
NKR
SKR
SD260
SD261
42V1872
42V1873
5.480
6.303
736
846
5.707
6.564
6.870
7.900
SD262
SD263
42V1874
42V1875
5.480
6.303
736
846
5.707
6.564
6.870
7.900
SD14
SD15
14R1493
14R1495
6.876
8.995
923
1.210
7.356
9.367
8.264
11.274
SD59
SD60
40M6798
40M6799
7.357
8.094
990
1.090
8.105
8.917
9.001
9.902
SD387
SD388
44J8562
44J8563
7.356
8.096
991
1.100
8.103
8.915
9.002
9.906
SD389
SD390
44J8564
44J8565
4.393
5.502
591
740
4.881
6.109
5.359
6.710
SD358
SD359
44J7780
44J7781
4.393
5.500
590
739
4.878
6.107
5.357
6.708
27
IBM Storage Products for System x
Storage Expansion units from IBM Storage System Division (SSD)
Type
3580
SAP
Model covered
Years
3
3
LTO Tape Drive
L4X, S4X
3
3
3580
SOF
LTO Tape Drive
L43, S43
3
3
3
3581
SAP
Tape Autoloader
F3H, L3H
3
3
3
3581
SOF
Tape Autoloader
F28, F38, H13, H17, H23, L13,
L17, L23, L28, L38
3
3
3582
SOF
Tape Library
L23
3
7204
SOF
External Drive
All mdls
7205
SOF
External Drive
All mdls
3
01-11-2007
Covered within
Pac
ePac
DKR
Euro (€)
NKR
SKR
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
see above
5days x 9hrs - NBD response
7days x 24hrs - 4hrs.response
see above
see above
7days x 24hrs - 4hrs.response
see above
see above
7days x 24hrs - 4hrs.response
see above
see above
SD476
SD477
44T5892
44T5893
4.581
5.496
615
738
4.993
5.990
5.739
6.885
SD478
SD479
44T5894
44T5895
4.581
5.496
615
738
4.993
5.990
5.739
6.885
SD30
SD31
SD32
29R5418
29R5419
29R5420
5.127
6.088
7.370
690
819
992
5.799
6.887
8.336
6.244
7.415
8.976
SD391
SD392
SD393
44J8566
44J8567
44J8568
5.126
6.090
7.368
691
819
992
5.798
6.888
8.334
6.247
7.416
8.980
SD20
SD21
29R5343
29R5344
8.972
12.818
1.210
1.730
10.148
14.497
10.927
15.609
SD280
12X6710
6.309
847
6.570
7.908
SD281
12X6711
14.258
1.920
14.846
17.870
28
IBM Storage Products for System x
Storage Expansion units from IBM Storage System Division (SSD)
Type
Model covered
7206
SOF
External Drive
All mdls
7207
SOF
External Drive
All mdls
7210
SOF
External Drive
All mdls
7212
SOF
External Drive
All mdls
Years
3
3
3
3
01-11-2007
Covered within
Pac
ePac
DKR
Euro (€)
NKR
SKR
7days x 24hrs - 4hrs.response
see above
see above
7days x 24hrs - 4hrs.response
see above
see above
7days x 24hrs - 4hrs.response
see above
see above
7days x 24hrs - 4hrs.response
see above
see above
SD282
12X6712
9.451
1.270
9.842
11.846
SD283
12X6713
8.160
1.100
8.497
10.228
SD284
12X6714
2.075
279
2.161
2.602
SD285
12X6715
4.067
546
4.235
5.098
29
System x Monitors
3 years IBM Courier Exchange ( ICE ) with Next Business Day ( NBD ) response.
Type
4938
4942
4943
4944
4945
01-11-2007
Model covered
17" CRT
15" TFT
17" TFT
19" TFT
20" TFT
Years
Covered within
Pac
ePac
DKR
Euro (€)
NKR
SKR
3
IBM Courier Exchange NBD
see above
see above
see above
see above
see above
PC582
10N3973
437
59
477
548
30
IBM Implemenation for Server & Storage
IBM Implementation ServicePac for a broad range of System and SoftWare solutions
Only available in Denmark
For further information refer to Plet R44631F or the Operational Guide www.ibm.com/services/Europe/maintenance
Type
Product
Implementation ServicePac for:
Pac
ePac
DKR
1812, 1814, 1815
1750, 2421, 2422, 2423, 2424
2863
2864, 2865, 2866, 2867, 2868
5608
5608
9405, 9406
9110, 9115, 9131, 9116, 9117, 9118, 9119
All
All
All
All
DS4000
DS6000 /DS8000
N3700
N5000 / N7000
TotalStorage
TotalStorage
System i
System p
System x
System x
System x
System x
Disk Systems DS4000
Disk Systems DS6000 / DS8000
Network Attached Storage Systems N3700
Network Attached Storage Systems N5000 / N7000
Storage SW TotalStorage Productivity Center (Basic)
Storage SW TotalStorage Productivity Center (Plus)
System i
System p
System x (BladeCenter)
System x (Pre-Assembled BladeCenter)
System x, IBM Director
System x, VMWare
IM001
IM002
IM003
IM004
IM005
IM006
IM007
IM008
IM009
IM010
IM011
IM012
44J8191
44J8192
44J8193
44J8194
44J8195
44J8196
44J8197
44J8198
44J8342
44J8343
44T6201
44T6211
54.007
40.508
40.508
45.007
54.007
94.516
54.007
54.007
40.508
27.003
40.710
40.710
44J8191 - IBM-implementeringsservice - ServicePac til disksystemer (DS4000)
Installation af én storagecontroller og op til ti storageenheder.
Installation af Storage Manager på én server.
Installation af hostsoftware på op til fem hosts.
Udførelse af IBM-standardinstallationstest med henblik på at verificere funktionen af Storage-systemet.
To timers grundlæggende uddannelse af op til to af kundens medarbejdere.
Varighed af service: 32 timer.
44J8192 - IBM-implementeringsservice - ServicePac til disksystemer (DS6000/DS8000)
Installation af en DS6000 eller DS8000 ved brug af Storage Manager eller disksystemets kommandolinjeinterface.
Installation af SDD (Storage Device Driver) og om nødvendigt devicedrivere på op til to servere pr. platform.
Installation af aktiveringsnøgler, allokering af diske, oprettelse af diskgrupper, adapterkonfigurationer og hosttilknytninger
Udførelse af IBM-standardinstallationstest med henblik på at verificere funktionen af Storage-systemet.
To timers grundlæggende uddannelse af op til to af kundens medarbejdere.
Varighed af service: 40 timer.
01-11-2007
31
IBM Implemenation for Server & Storage
IBM Implementation ServicePac for a broad range of System and SoftWare solutions
Only available in Denmark
For further information refer to Plet R44631F or the Operational Guide www.ibm.com/services/Europe/maintenance
Type
Product
Implementation ServicePac for:
Pac
ePac
DKR
44J8193 - IBM-implementeringsservice - ServicePac til NAS-systemer (Network Attached Storage) (N3700)
Installation af en N3700 Model A10 eller Model A20 for adgang af op til fem hosts, der hver bruger op til to CIFS-adgange
(Common Internet File System)
to NFS-adgange (Network File System) eller to iSCSI-LUN'er (Internet Small Computer System Interface-Logical Unit Number).
Udførelse af IBM-standardinstallationstest med henblik på at verificere funktionen af NAS-systemet (Network Attached Storage).
To timers grundlæggende uddannelse af op til to af kundens medarbejdere.
Varighed af service: 24 timer.
44J8194 - IBM-implementeringsservice - ServicePac til NAS-systemer (Network Attached Storage) (N5000/N7000)
Installation af en N5000 eller N7000 Model A10 eller Model A20 for adgang af op til fem hosts, der hver bruger op til to
CIFS-adgange(Common Internet File System), to NFS-adgange (Network File System), to iSCSI-LUN'er (Internet Small Computer
System Interface-Logical Unit Number) eller to FCP-LUN'er (Fiber Channel Protocol-Logical Unit Number).
Udførelse af IBM-standardinstallationstest med henblik på at verificere funktionen af NAS-systemet (Network Attached Storage).
To timers grundlæggende uddannelse af op til to af kundens medarbejdere.
Varighed af service: 32 timer.
44J8195 - IBM-implementeringsservice - ServicePac til storagesoftware - TotalStorage Productivity Center (grundlæggende)
Grundlæggende implementering Installation af op til to data-agenter på den understøttede styresystemsplatform, en fabric-agent på de understøttede
styresystemer og/eller enheder og en CIMOM-agent-server til en understøttet IBM-storageenhed.
Udførelse af IBM-standardinstallationstest med henblik på at verificere funktionen af TotalStorage Productivity Center.
To timers grundlæggende uddannelse af op til to af kundens medarbejdere.
Varighed af service: 32 timer.
44J8196 - IBM-implementeringsservice - ServicePac til storagesoftware - TotalStorage Productivity Center (plus)
Plus-Implementering Installation af op til fem data-agenter på de understøttede styresystemsplatforme, op til to fabric-agenter på de
understøttede systemer og/eller enheder og op til tre CIMOM-agent-servere til en understøttet IBM-storageenhed.
Udførelse af IBM-standardinstallationstest med henblik på at verificere funktionen af TotalStorage Productivity Center.
To timers grundlæggende uddannelse af op til to af kundens medarbejdere.
Varighed af service: 56 timer.
01-11-2007
32
IBM Implemenation for Server & Storage
IBM Implementation ServicePac for a broad range of System and SoftWare solutions
Only available in Denmark
For further information refer to Plet R44631F or the Operational Guide www.ibm.com/services/Europe/maintenance
Type
Product
Implementation ServicePac for:
Pac
ePac
DKR
44J8197 - IBM-implementeringsservice - ServicePac til System i (LPAR-implementering)
Installation af op til fire LPAR'er ved brug af Hardware Management Console og partitionering af hardwaren
(hukommelse, CPU, I/O, ydre enheder) ved brug af Hardware Management Console.
Installation af System i-styresystemet, i5/OS, på hver LPAR.
Udførelse af IBM-standardinstallationstest med henblik på at verificere funktionen af LPAR'er på System i.
To timers grundlæggende uddannelse af op til to af kundens medarbejdere.
Varighed af service: 32 timer
44J8198 - IBM-implementeringsservice - ServicePac til System p (LPAR-implementering)
Installation af op til to LPAR'er ved brug af Hardware Management Console og partitionering af hardwaren
(hukommelse, CPU, I/O, ydre enheder) ved brug af Hardware Management Console.
Installation af System p-styresystemet, AIX, på hver LPAR.
Udførelse af IBM-standardinstallationstest med henblik på at verificere funktionen af LPAR'er på System p.
To timers grundlæggende uddannelse af op til to af kundens medarbejdere.
Varighed af service: 32 timer.
44J8342 - IBM-implementeringsservice - ServicePac til System x (BladeCenter)
Opsætning af BladeCenter i rack.
Opdatering af BIOS og firmware som påkrævet.
Installation af op til fire bladeservermoduler i BladeCenter.
Installation af et understøttet Microsoft-styresystem eller et understøttet Linux-styresystem samt konfiguration af
grundlæggende netværksfunktioner.
Udførelse af IBM-standardinstallationstest med henblik på at verificere funktionen af BladeCenter.
To timers grundlæggende uddannelse af op til to af kundens medarbejdere.
Varighed af service: 24 timer.
01-11-2007
33
IBM Implemenation for Server & Storage
IBM Implementation ServicePac for a broad range of System and SoftWare solutions
Only available in Denmark
For further information refer to Plet R44631F or the Operational Guide www.ibm.com/services/Europe/maintenance
Type
Product
Implementation ServicePac for:
Pac
ePac
DKR
44J8343 - IBM-implementeringsservice - ServicePac til System x (præmonteret BladeCenter)
Opdatering af BIOS og firmware som påkrævet.
Installation af op til fire bladeservermoduler i BladeCenter.
Installation af et understøttet Microsoft-styresystem eller et understøttet Linux-styresystem samt konfiguration af
grundlæggende netværksfunktioner.
Udførelse af IBM-standardinstallationstest med henblik på at verificere funktionen af BladeCenter.
To timers grundlæggende uddannelse af op til to af kundens medarbejdere.
Varighed af service: 16 timer.
44T6201 - IBM-implementeringsservice - ServicePac til IBM Director
Udførelse af en planlægningssession med henblik på at implementere IBM Director med én styringsserver og op til to
styrede systemer.
Installation og konfiguration af IBM Director Server på ét understøttet system og IBM Director Agent og IBM Director
Console på op til to understøttede systemer.
Test og verifikation af funktionen af IBM Director og to timers grundlæggende uddannelse af op til to af kundens medarbejdere.
Varighed af service: 24 timer.
44T6211 - IBM-implementeringsservice - ServicePac til VMware for ESX Server
Udførelse af en planlægningssession med henblik på at implementere VMware ESX Server på ét understøttet system.
Installation og konfiguration af VMware ESX Server til understøttelse af op til fire virtuelle maskiner inden for ét enkelt
understøttet system.
Test og verifikation af funktionen af VMware ESX Server og de virtuelle maskiner samt to timers grundlæggende uddannelse af
op til to af kundens medarbejdere.
Varighed af service: 24 timer.
01-11-2007
34
OpenPower SAP HW Warranty Service Upgrades
These ServicePacs provide up to 5 years of hardware maintenance service incl. the warranty period with a Same Business Day response.
5 x 9 IBM On-site Repair, SBD Response Time = Call registration no later than 12:00 hour in order for SBD Response to be carried out.
7 x 24 IBM On-Site Repair, SBD Response Time = Call registrated after 18:00 hour will be served with an average 6 hour response time.
For details on this offering - refer to announcement letter ( PLET ) ZS04-0178 on www.ibm.com/common/ssi
Type
9124
Model covered
Years
Covered within
Pac
ePac
DKR
Euro (€)
NKR
SKR
3
3
4
4
5
5
5days x 9hrs - SBD response
7days x 24hrs - SBD response
5days x 9hrs - SBD response
7days x 24hrs - SBD response
5days x 9hrs - SBD response
7days x 24hrs - SBD response
see above
5days x 9hrs - SBD response
7days x 24hrs - SBD response
5days x 9hrs - SBD response
7days x 24hrs - SBD response
5days x 9hrs - SBD response
7days x 24hrs - SBD response
see above
see above
see above
see above
see above
see above
see above
see above
PC350
PC351
PC352
PC353
PC354
PC355
38R3855
38R3856
38R3857
38R3858
38R3859
38R3860
10.100
14.523
14.939
20.041
20.861
27.149
1.360
1.960
2.010
2.700
2.810
3.660
11.424
16.426
16.897
22.667
23.594
30.705
12.300
17.685
18.193
24.405
25.404
33.060
PC376
PC377
PC378
PC379
PC380
PC381
40M6810
40M6811
40M6812
40M6813
40M6814
40M6815
2.619
5.505
6.694
10.547
10.757
14.826
353
741
901
1.420
1.450
2.000
2.886
6.065
7.375
11.618
11.850
16.332
3.205
6.736
8.190
12.903
13.160
18.138
HV4 720
3
3
4
4
5
5
9123
01-11-2007
HV2 1A1, 1A2, 1A3
1A4, 1A5, 1A6
1A7, 1A8, 1B1
1B2, 1B3, 1B4
1B5, 1B6, 1C1
1C2, 1C3, 1C5
1C6
35
OpenPower SOF HW Warranty Service Upgrades
These ServicePacs provide up to 5 years of hardware maintenance service incl. the warranty period with a Same Business Day response.
5 x 9 IBM On-site Repair, SBD Response Time = Call registration no later than 12:00 hour in order for SBD Response to be carried out.
7 x 24 IBM On-Site Repair, SBD Response Time = Call registrated after 18:00 hour will be served with an average 6 hour response time.
For details on this offering - refer to announcement letter ( PLET ) ZS04-0178 on www.ibm.com/common/ssi
Type
9123
01-11-2007
Model covered
HV2 710
Years
Covered within
Pac
ePac
DKR
Euro (€)
NKR
SKR
3
3
4
4
5
5
5days x 9hrs - SBD response
7days x 24hrs - SBD response
5days x 9hrs - SBD response
7days x 24hrs - SBD response
5days x 9hrs - SBD response
7days x 24hrs - SBD response
see above
OP01
OP02
OP03
OP04
OP05
OP06
40M6822
40M6823
40M6824
40M6825
40M6826
40M6827
2.619
5.505
6.694
10.547
10.757
14.826
353
741
901
1.420
1.450
2.000
2.886
6.065
7.375
11.618
11.850
16.332
3.205
6.736
8.190
12.903
13.160
18.138
36
System i Warranty Service Upgrade
These ServicePacs will provide System i customers with up to 3 years of On-Site repair with Next or Same Business Day response.
For details on this offering - refer to announcement letter ( PLET ) ZS04-0163 on www.ibm.com/common/ssi
Type
9407
Model covered
Year
Covered within
Pac
ePac
DKR
Euro (€)
NKR
SKR
1
1
5days x 9hrs - SBD response
7days x 24hrs - SBD response
see above
5days x 9hrs - SBD response
7days x 24hrs - SBD response
see above
see above
see above
5days x 9hrs - SBD response
7days x 24hrs - SBD response
see above
see above
see above
AS196
AS197
44T5884
44T5885
3.332
4.484
448
602
3.632
4.887
4.175
5.617
AS198
AS200
44T5886
44T5888
25.330
28.723
3.400
3.860
27.604
31.302
31.728
35.978
AS199
AS201
44T5887
44T5889
34.299
41.692
4.610
5.600
37.377
45.433
42.961
52.221
515 all editions
3
3
9407
515 FC6010, 6011
6018, edition Base1,
Express 1 & 2
3
3
9407
01-11-2007
515 FC6021, 6028
Edition Base2 &
Express 3
37
System p ServicePac
These ServicePacs will provide System p customers with up to 3 years of On-Site repair with Same Business Day response time and voice
access for reporting to IBM if any AIX OS defects. These ServicePacs upgrade to the Service Levels shown below.
ML4=2 to 4 Procs. / ML8=5 to 8 Procs. / ML12=9 to 12 Procs. / ML16=13 to 16 Procs.
For details on this offering - refer to announcement letter ( PLET ) ZS04-0163 on www.ibm.com/common/ssi
Type
9117
Model covered
Year
Covered within
Pac
ePac
DKR
Euro (€)
NKR
SKR
1
1
5days x 9hrs - SBD response
7days x 24hrs - SBD response
see above
5days x 9hrs - SBD response
7days x 24hrs - SBD response
see above
5days x 9hrs - SBD response
7days x 24hrs - SBD response
see above
5days x 9hrs - SBD response
7days x 24hrs - SBD response
see above
5days x 9hrs - SBD response
7days x 24hrs - SBD response
see above
see above
5days x 9hrs - SBD response
7days x 24hrs - SBD response
see above
5days x 9hrs - SBD response
7days x 24hrs - SBD response
see above
5days x 9hrs - SBD response
7days x 24hrs - SBD response
see above
5days x 9hrs - SBD response
7days x 24hrs - SBD response
see above
5days x 9hrs - SBD response
RS102
RS106
38R3562
38R3566
20.150
30.148
2.720
4.060
22.790
34.097
24.538
36.712
RS103
RS107
38R3563
38R3567
40.301
60.297
5.430
8120
45.579
68.194
49.075
73.424
RS104
RS108
38R3564
38R3568
60.451
90.446
8140
12.170
68.368
102.291
73.612
110.136
RS105
RS109
38R3565
38R3569
80.602
120.595
10850
16230
91.158
136.388
98.149
146.848
RS110
RS111
39K3050
39K3051
1.518
1.672
205
226
1.718
1.892
1.850
2.037
RS112
RS113
40M7624
40M7625
3.808
6.242
513
840
4.196
6.877
4.660
7.637
RS114
RS115
41W9700
41W9701
2.483
4.695
333
630
2.572
4.863
3.110
5.880
RS116
RS117
41W9702
41W9703
5.617
8.331
753
1120
5.819
8.629
7.036
10.435
RS118
RS119
41W9704
41W9705
8.833
13.223
1190
1780
9.149
13.696
11.063
16.561
RS120
41W9706
1.479
199
1.532
1.853
570-ML4
1
1
9117
570-ML8
1
1
9117
570-ML12
1
1
9117
570-ML16
1
1
7310
7315
Cxx HwManConsole
Cxx HwManConsole
3
3
9110
p5 510
3
3
9115
505
3
3
9131
52A
3
3
9133
55A
3
01-11-2007
38
System p ServicePac
These ServicePacs will provide System p customers with up to 3 years of On-Site repair with Same Business Day response time and voice
access for reporting to IBM if any AIX OS defects. These ServicePacs upgrade to the Service Levels shown below.
ML4=2 to 4 Procs. / ML8=5 to 8 Procs. / ML12=9 to 12 Procs. / ML16=13 to 16 Procs.
For details on this offering - refer to announcement letter ( PLET ) ZS04-0163 on www.ibm.com/common/ssi
Type
9111
Model covered
Year
Covered within
Pac
ePac
DKR
Euro (€)
NKR
SKR
3
7days x 24hrs - SBD response
see above
5days x 9hrs - SBD response
7days x 24hrs - SBD response
see above
5days x 9hrs - SBD response
7days x 24hrs - SBD response
see above
5days x 9hrs - SBD response
7days x 24hrs - SBD response
5days x 9hrs - SBD response
7days x 24hrs - SBD response
see above
5days x 9hrs - SBD response
7days x 24hrs - SBD response
see above
5days x 9hrs - SBD response
7days x 24hrs - SBD response
see above
7days x 24hrs - SBD response
see above
see above
5days x 9hrs - SBD response
7days x 24hrs - SBD response
see above
5days x 9hrs - SBD response
7days x 24hrs - SBD response
5days x 9hrs - SBD response
7days x 24hrs - SBD response
RS121
41W9707
2.225
299
2.305
2.787
RS122
RS123
41W9708
41W9709
3.025
4.511
406
605
3.134
4.673
3.790
5.651
RS128
RS129
42V0913
42V0914
2.925
4.337
392
582
3.192
4.733
3.662
5.429
RS130
RS131
RS132
RS133
42V0915
42V0916
42V0917
42V0918
1.466
2.205
15.118
17.224
197
296
2.030
2310
1.600
2.407
16.495
18.791
1.835
2.761
18.922
21.556
RS134
RS135
42V0919
42V0920
3.430
5.851
460
784
3.742
6.384
4.293
7.323
RS136
RS137
42V0921
42V0922
54.476
86.758
7.300
11.630
59.432
94.650
68.178
108.580
RS138
12X6762
6.785
911
7.065
8.504
RS172
RS173
46D3416
46D3417
3.738
8.392
502
1.130
4.075
9.146
4.684
10.513
RS176
RS177
RS178
RS179
46D3451
46D3452
46D3453
46D3454
1.351
2.551
3.278
4.375
182
343
440
587
1.473
2.781
3.573
4.768
1.693
3.196
4.107
5.481
285
1
1
7031
D24 / T24
3
3
7037
A50 p185
1
1
3
3
7047
Intellistation 185
3
3
9110
51A
3
3
9116
561
3
7014
Rack mdl S00, S11
S25, T00, T42
3
3
7989
Blade Chassis
3
3
4
4
01-11-2007
39
System p ServicePac
These ServicePacs will provide System p customers with up to 3 years of On-Site repair with Same Business Day response time and voice
access for reporting to IBM if any AIX OS defects. These ServicePacs upgrade to the Service Levels shown below.
ML4=2 to 4 Procs. / ML8=5 to 8 Procs. / ML12=9 to 12 Procs. / ML16=13 to 16 Procs.
For details on this offering - refer to announcement letter ( PLET ) ZS04-0163 on www.ibm.com/common/ssi
Type
7988
Model covered
Year
Covered within
Pac
ePac
DKR
Euro (€)
NKR
SKR
5
5
5days x 9hrs - SBD response
7days x 24hrs - SBD response
see above
5days x 9hrs - NBD response
5days x 9hrs - SBD response
7days x 24hrs - SBD response
5days x 9hrs - NBD response
5days x 9hrs - SBD response
7days x 24hrs - SBD response
5days x 9hrs - NBD response
5days x 9hrs - SBD response
7days x 24hrs - SBD response
see above
RS180
RS181
46D3455
46D3456
4.835
6.296
649
845
5.270
6.862
6.057
7.887
RS188
RS189
RS190
RS191
RS192
RS193
RS194
RS195
RS196
46D3961
46D3962
46D3963
46D3964
46D3965
46D3966
46D3967
46D3968
46D3969
2.811
4.211
5.478
4.223
6.550
7.296
5.629
8.071
9.320
378
566
735
567
879
979
756
1.090
1.260
3.065
4.590
5.970
4.603
7.139
7.951
6.135
8.796
10.157
3.522
5.276
6.862
5.291
8.206
9.139
7.052
10.111
11.674
BladeCentre JS21
3
3
3
4
4
4
5
5
5
0792
01-11-2007
BladeCentre QS21
40
IntelliStations
3 Years of IBM On-Site Repair Service.
IntelliStation Service Offerings include cover for IBM Keyboard, Mouse and IBM Installed options.
These Pacs does not include coverage for display..
Type
6218
9229
Model covered
Years
Covered within
Pac
ePac
DKR
Euro (€)
NKR
SKR
3
3
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
see above
PC646
PC647
12X6775
12X6776
706
1.304
95
176
736
1.359
886
1.635
PC648
PC649
12X6777
12X6778
1.015
1.914
137
257
1.058
1.994
1.273
2.400
M40
all
3
3
6217
6223
9228
01-11-2007
A Pro
Z Pro
Z Pro
41
Maintenance Service Upgrade for ThinkPads
1 year Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or ServicePac
coverage. These Pacs does not include coverage for the system battery.
Type
2669
2382
2668
1830
1832
1834
1842
1846
1847
1848
1858
1860
1861
1871
1872
2371
2372
2386
2525
2526
2527
2887
2888
2889
2894
01-11-2007
Model covered
T43, 43P
X40
T43
R50, R51
R50P
R50e
R50e
R52
R52
R52
R52
T43
R52
T43
T43e
X40
X40
X40
X41
X41
X41
R51
R51
R51
R51
Covered within
Pac
ePac
DKR
Euro (€)
NKR
SKR
Courier Collect
On-Site - NBD resp.
see above
see above
see above
Courier Collect
On-Site - NBD resp.
see above
see above
see above
see above
see above
see above
see above
see above
see above
see above
see above
see above
see above
see above
see above
see above
see above
see above
see above
see above
see above
see above
PC163
PC164
61P7675
61P7676
939
1.471
129
201
993
1.554
1.158
1.812
PC464
PC465
41E8959
41E8960
777
976
105
132
834
1.047
959
1.205
42
Maintenance Service Upgrade for ThinkPads
1 year Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or ServicePac
coverage. These Pacs does not include coverage for the system battery.
Type
Model covered
Covered within
2895
R51
see above
01-11-2007
Pac
ePac
DKR
Euro (€)
NKR
SKR
43
Maintenance Service Upgrade for Servers
1 and 2 years Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier
ServicePac coverage. These ServicePacs don't provide coverage for displays.
Coverage for IBM internal installed options, keyboard, mouse and attached IBM Expansion Enclosures with M/T 3517, 3518, 3519, 3520.
MT's marked green are not covered within the 2 year pacs , only 1 year pacs are valid.
Type
8675
8674
8864
8877
Model covered
Years
Covered within
Pac
ePac
DKR
Euro (€)
NKR
SKR
1
1
2
2
5days x 9hrs - 4hrs.resp
7days x 24hrs x 4hrs.resp
5days x 9hrs - 4hrs.resp
7days x 24hrs x 4hrs.resp
see above
only 1 year pac valid for this MT
see above
see above
5days x 9hrs x 4hrs.resp
7days x 24hrs x 4hrs.resp
5days x 9hrs x 4hrs.resp
7days x 24hrs x 4hrs.resp
see above
5days x 9hrs x 4hrs.resp
7days x 24hrs x 4hrs.resp
5days x 9hrs - 4hrs.resp
7days x 24hrs x 4hrs.resp
only 1 year pac valid for this MT
see above
see above
see above
see above
see above
5days x 9hrs x 4hrs.resp
7days x 24hrs x 4hrs.resp
5days x 9hrs x 4hrs.resp
7days x 24hrs x 4hrs.resp
only 1 year pac valid for this MT
only 1 year pac valid for this MT
PC149
PC148
PC598
PC583
61P7661
61P7660
10N3995
10N3980
3.980
4.972
7.606
9.496
544
679
1.020
1.280
4.204
5.251
8.299
10.361
4.901
6.122
9.520
11.885
PC151
PC150
PC599
PC584
61P7663
61P7662
10N3996
10N3981
8.467
10.054
15.939
18.878
1.140
1.350
2.140
2.530
8.991
10.677
17.390
20.596
10.711
12.718
19.949
23.627
PC153
PC152
PC600
PC585
61P7665
61P7664
10N3997
10N3982
5.737
6.644
10.962
12.697
784
908
1.470
1.710
6.059
7.017
11.960
13.853
7.064
8.181
13.720
15.892
PC155
PC154
PC601
PC586
61P7667
61P7666
10N3998
10N3983
8.144
9.447
14.749
17.094
1.100
1.270
1.980
2.300
8.876
10.296
16.074
18.629
10.202
11.834
18.475
21.412
x330
x330
x3850
x3755
1
1
2
2
1700
DS400
1
1
2
2
8669
8872
8874
1701
8879
7141
x342
x460
x460
DS300
x3950
x3850
1
1
2
2
8664
8665
01-11-2007
x240
x250
44
Maintenance Service Upgrade for Servers
1 and 2 years Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier
ServicePac coverage. These ServicePacs don't provide coverage for displays.
Coverage for IBM internal installed options, keyboard, mouse and attached IBM Expansion Enclosures with M/T 3517, 3518, 3519, 3520.
MT's marked green are not covered within the 2 year pacs , only 1 year pacs are valid.
Type
Model covered
8668
8688
x232
x450
Years
1
1
2
2
8835
8647
8649
1733
1727
7977
x325
x225
x225
EXP400
EXP3000
x3500
1
1
2
2
8648
8837
8850
4363
4362
7984
7973
7975
8853
7974
7976
7978
7981
01-11-2007
x226
x336
LS20
x3200
x3200
x3455
x3400
x3400
Blade HS21
x3400
x3400
x3550
Blade HS20
Covered within
only 1 year pac valid for this MT
see above
5days x 9hrs x 4hrs.resp
7days x 24hrs x 4hrs.resp
5days x 9hrs - 4hrs.resp
7days x 24hrs x 4hrs.resp
only 1 year pac valid for this MT
see above
see above
see above
see above
see above
5days x 9hrs x 4hrs.resp
7days x 24hrs x 4hrs.resp
5days x 9hrs - 4hrs.resp
7days x 24hrs x 4hrs.resp
see above
see above
see above
see above
see above
see above
see above
see above
see above
see above
see above
see above
see above
Pac
ePac
DKR
Euro (€)
NKR
SKR
PC157
PC156
PC602
PC587
61P7669
61P7668
10N3999
10N3984
2.320
3.211
4.429
6.120
312
431
595
822
2.530
3.500
4.828
6.670
2.908
4.023
5.549
7.667
PC418
PC406
PC603
PC588
40M7576
40M7564
13P0943
10N3985
1.213
1.548
2.293
2.925
164
209
308
392
1.338
1.706
2.502
3.192
1.485
1.895
2.871
3.662
45
Maintenance Service Upgrade for Servers
1 and 2 years Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier
ServicePac coverage. These ServicePacs don't provide coverage for displays.
Coverage for IBM internal installed options, keyboard, mouse and attached IBM Expansion Enclosures with M/T 3517, 3518, 3519, 3520.
MT's marked green are not covered within the 2 year pacs , only 1 year pacs are valid.
Type
Model covered
7992
7995
7940
7941
x326
Blade HS21
x3455
x3455
Years
1
1
2
2
8670
8673
8676
8678
8830
8832
8839
8840
8842
7985
7972
7979
x345
x305
x335
Blade
x335
Blade HS20
Blade HS40
x346
Blade JS20
x3655
Blade LS41
x3650
1
1
2
2
8482
8485
8486
8487
8488
01-11-2007
x206
x206m
x100
x206
x226
Covered within
see above
see above
see above
see above
5days x 9hrs x 4hrs.resp
7days x 24hrs x 4hrs.resp
5days x 9hrs x 4hrs.resp
7days x 24hrs x 4hrs.resp
see above
see above
see above
see above
see above
see above
see above
see above
see above
see above
see above
see above
5days x 9hrs x 4hrs.resp
7days x 24hrs x 4hrs.resp
5days x 9hrs - 4hrs.resp
7days x 24hrs x 4hrs.resp
see above
see above
see above
see above
see above
Pac
ePac
DKR
Euro (€)
NKR
SKR
PC419
PC407
PC604
PC589
40M7577
40M7565
13P0944
10N3986
2.223
2.739
4.023
4.957
299
368
540
666
2.424
2.985
4.385
5.402
2.786
3.431
5.040
6.209
PC420
PC408
PC605
PC590
40M7578
40M7566
13P0945
10N3987
836
1.102
1.580
2.084
113
149
212
280
921
1.215
1.725
2.275
1.023
1.349
1.978
2.610
46
Maintenance Service Upgrade for Servers
1 and 2 years Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier
ServicePac coverage. These ServicePacs don't provide coverage for displays.
Coverage for IBM internal installed options, keyboard, mouse and attached IBM Expansion Enclosures with M/T 3517, 3518, 3519, 3520.
MT's marked green are not covered within the 2 year pacs , only 1 year pacs are valid.
Type
Model covered
8489
8490
8491
8836
8849
4347
7971
4364
4365
7996
x306
x206m
x306m
x306
x306m
x3105
Blade LS21
x3250
x3250
BladeCentre
Years
1
1
2
2
8841
8866
x236
x3800
1
1
2
2
8863
8684
x366
RXE100
1
1
2
2
7969
8480
8834
01-11-2007
x326m
x205
x382
Covered within
see above
see above
see above
see above
see above
see above
see above
see above
see above
see above
5days x 9hrs x 4hrs.resp
7days x 24hrs x 4hrs.resp
5days x 9hrs - 4hrs.resp
7days x 24hrs x 4hrs.resp
see above
see above
5days x 9hrs x 4hrs.resp
7days x 24hrs x 4hrs.resp
5days x 9hrs x 4hrs.resp
7days x 24hrs x 4hrs.resp
see above
see above
5days x 9hrs x 4hrs.resp
7days x 24hrs x 4hrs.resp
5days x 9hrs x 4hrs.resp
7days x 24hrs x 4hrs.resp
see above
see above
see above
Pac
ePac
DKR
Euro (€)
NKR
SKR
PC421
PC409
PC606
PC591
40M7579
40M7567
13P0946
10N3988
2.632
3.288
4.963
6.194
355
443
665
830
2.900
3.623
5.415
6.758
3.220
4.023
6.212
7.753
PC422
PC410
PC607
PC592
40M7580
40M7568
13P0947
10N3989
3.654
4.338
6.847
8.138
491
583
919
1.100
3.982
4.729
7.463
8.869
4.577
5.435
8.577
10.194
PC423
PC411
PC608
PC593
40M7581
40M7569
13P0948
10N3990
1.563
2.127
2.829
3.854
210
286
380
518
1.704
2.318
3.084
4.200
1.959
2.665
3.545
4.828
47
Maintenance Service Upgrade for Servers
1 and 2 years Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier
ServicePac coverage. These ServicePacs don't provide coverage for displays.
Coverage for IBM internal installed options, keyboard, mouse and attached IBM Expansion Enclosures with M/T 3517, 3518, 3519, 3520.
MT's marked green are not covered within the 2 year pacs , only 1 year pacs are valid.
Type
Model covered
8835
8843
8848
8844
x325
Blade HS20
x326
BladeCentre JS21
Years
1
1
2
2
8855
8870
x455
x445
1
1
2
2
8862
8865
x365
x260
1
1
2
2
8847
8861
8878
8852
8765
01-11-2007
x343
x365
x3850
BladeCent H Chass
LTO
Covered within
see above
see above
see above
see above
5days x 9hrs x 4hrs.resp
7days x 24hrs x 4hrs.resp
5days x 9hrs x 4hrs.resp
7days x 24hrs x 4hrs.resp
see above
see above
5days x 9hrs x 4hrs.resp
7days x 24hrs x 4hrs.resp
5days x 9hrs x 4hrs.resp
7days x 24hrs x 4hrs.resp
see above
see above
5days x 9hrs x 4hrs.resp
7days x 24hrs x 4hrs.resp
5days x 9hrs x 4hrs.resp
7days x 24hrs x 4hrs.resp
see above
see above
see above
see above
see above
Pac
ePac
DKR
Euro (€)
NKR
SKR
PC424
PC412
PC609
PC594
40M7582
40M7570
13P0949
10N3991
7.605
8.546
14.406
16.080
1.030
1.150
1.930
2.160
8.378
9.415
15.717
17.544
9.304
10.456
18.030
20.126
PC425
PC413
PC610
PC595
40M7583
40M7571
13P0950
10N3992
3.672
4.514
6.920
8.501
495
608
928
1.140
4.046
4.974
7.550
9.275
4.493
5.523
8.662
10.640
PC426
PC414
PC611
PC596
40M7584
40M7572
13P0951
10N3993
4.626
5.784
8.709
10.895
623
779
1.170
1.460
5.097
6.372
9.502
11.887
5.660
7.077
10.901
13.636
48
Maintenance Service Upgrade for Storage
1 and 2 years Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier
ServicePac coverage.
Type
1710
SAP
1722
SAP
Model covered
Years
1
1
1
2
2
2
DS4000 / EXP100
10J, 10X
DS4300 / FaStT600
60J, 60K, 60L, 60X, 6LJ, 6LX
1
1
1
2
2
2
1710
SOF
1722
SOF
DS4000 / EXP100
10U
DS4300 / FaStT600
60U, 6LU
1
1
1
2
2
2
1724
SAP
DS4000 / DS4100
1XP, 10U, 1SC
1
01-11-2007
Covered within
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
see above
see above
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
see above
see above
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - NBD response
Pac
ePac
DKR
Euro (€)
NKR
SKR
SD74
SD75
SD76
SD77
SD78
SD79
41E9338
41E9339
41E9340
41E9341
41E9342
41E9343
13.284
17.252
18.977
24.568
31.946
35.140
1.790
2.320
2.550
3.300
4.280
4.710
14.106
18.319
20.151
26.803
34.852
38.337
16.803
21.822
24.004
30.748
39.981
43.979
SD80
SD81
SD82
SD83
SD84
SD85
41E9344
41E9345
41E9346
41E9347
41E9348
41E9349
13.284
17.252
18.977
24.601
31.946
35.140
1.790
2.320
2.550
3.300
4.280
4.710
14.106
18.319
20.151
26.840
34.852
38.337
16.803
21.822
24.004
30.790
39.981
43.979
SD86
SD87
SD88
SD89
SD90
SD91
41E9350
41E9351
41E9352
41E9353
41E9354
41E9355
15.940
20.702
22.772
29.518
38.335
42.168
2.140
2.780
3.060
3.960
5.140
5.650
16.927
21.983
24.181
32.203
41.823
46.005
20.164
26.187
28.805
36.943
47.977
52.775
SD394
44J8569
15.937
2.140
16.926
20.168
49
Maintenance Service Upgrade for Storage
1 and 2 years Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier
ServicePac coverage.
Type
1724
SAP
Model covered
Years
1
1
2
2
2
DS4000 / DS4100
100
1
1
1
2
2
2
1740
SOF
1742
SOF
DS4000 EXP7xx 1RU, 710
1RU, 710
DS4400 / 4500
90U
1
1
1
2
2
2
1740
SAP
1742
SAP
DS4000 / EXP7xx
1RX, 71J
DS4400 / 4500
1RX, 90X
1
1
01-11-2007
Covered within
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
see above
see above
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
see above
see above
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
Pac
ePac
DKR
Euro (€)
NKR
SKR
SD395
SD396
SD397
SD398
SD399
44J8570
44J8571
44J8572
44J8573
44J8574
20.700
22.773
29.517
38.334
42.170
2.780
3.070
3.970
5.140
5.660
21.984
24.183
32.206
41.821
46.008
26.187
28.805
36.942
47.978
52.775
SD92
SD93
SD94
SD95
SD96
SD97
41E9356
41E9357
41E9358
41E9359
41E9360
41E9469
5.451
6.969
7.797
10.094
12.906
14.439
732
936
1.050
1.360
1.730
1.940
5.789
7.401
8.280
11.014
14.081
15.753
6.896
8.816
9.864
12.634
16.153
18.072
SD98
SD99
SD100
SD101
SD102
SD103
41E9361
41E9362
41E9363
41E9364
41E9365
41E9366
5.451
6.969
7.797
10.094
12.906
14.439
732
936
1.050
1.360
1.730
1.940
5.789
7.401
8.280
11.014
14.081
15.753
6.896
8.816
9.864
12.634
16.153
18.072
SD400
SD401
44J8575
44J8576
5.453
6.968
732
936
5.792
7.403
6.900
8.820
50
Maintenance Service Upgrade for Storage
1 and 2 years Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier
ServicePac coverage.
Type
1742
SOF
Model covered
Years
1
2
2
2
DS4400 / 4500
1RU
1
1
1
2
2
2
1750
SOF
DS6800
511
1
1
1
2
2
2
1750
SOF
DS6800
EX1
1
1
1
2
2
2
1812
01-11-2007
EXP420
Covered within
7days x 24hrs - 4hrs.response
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
Pac
ePac
DKR
Euro (€)
NKR
SKR
SD402
SD403
SD404
SD405
44J8577
44J8578
44J8579
44J8580
7.799
10.095
12.907
14.440
1.060
1.370
1.740
1.940
8.281
11.015
14.079
15.750
9.860
12.631
16.152
18.073
SD104
SD105
SD106
SD107
SD108
SD109
41E9367
41E9368
41E9369
41E9370
41E9371
41E9372
34.227
42.439
48.857
63.381
78.587
90.471
4.600
5.700
6.560
8.500
10.530
12.120
36.344
45.064
51.878
69.146
85.736
98.701
43.295
53.682
61.800
79.322
98.353
113.226
SD110
SD111
SD112
SD113
SD114
SD115
41E9373
41E9374
41E9375
41E9376
41E9377
41E9378
18.804
23.290
26.844
34.824
43.130
49.708
2.530
3.130
3.610
4.670
5.780
6.660
19.968
24.730
28.504
37.993
47.054
54.230
23.786
29.460
33.955
43.584
53.979
62.211
SD348
SD349
SD350
SD351
SD352
SD353
43X3562
43X3563
43X3564
43X3565
43X3566
43X3567
6.939
8.327
9.991
13.461
16.153
19.385
932
1.120
1.350
1.810
2.170
2.610
7.226
8.671
10.404
14.017
16.820
20.185
8.698
10.437
12.523
16.871
20.245
24.296
51
Maintenance Service Upgrade for Storage
1 and 2 years Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier
ServicePac coverage.
Type
Model covered
SAP
8VH
Years
1
1
1
2
2
2
1812
SOF
EXP810
81A, 81S
1
1
1
2
2
2
1812
SAP
EXP810
81H
1
1
1
2
2
2
1812
SOF
EXP810
81T
1
1
1
2
01-11-2007
Covered within
see above
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - NBD response
Pac
ePac
DKR
Euro (€)
NKR
SKR
SD314
SD315
SD316
SD317
SD318
SD319
12X7197
12X7198
12X7199
12X7200
12X7201
12X7202
7.710
9.252
11.103
14.958
17.952
21.538
1.040
1.250
1.490
2.010
2.410
2.890
8.029
9.635
11.561
15.576
18.693
22.426
9.664
11.597
13.916
18.747
22.500
26.993
SD320
SD321
SD322
SD323
SD324
SD325
12X7203
12X7204
12X7205
12X7206
12X7207
12X7208
7.710
9.252
11.103
14.958
17.952
21.538
1.040
1.250
1.490
2.010
2.410
2.890
8.029
9.635
11.561
15.576
18.693
22.426
9.664
11.597
13.916
18.747
22.500
26.993
SD406
SD407
SD408
SD409
SD410
SD411
44J8581
44J8582
44J8583
44J8584
44J8585
44J8586
7.708
9.253
11.101
14.955
17.949
21.536
1.040
1.260
1.500
2.010
2.410
2.900
8.030
9.635
11.563
15.578
18.695
22.426
9.663
11.598
13.913
18.741
22.498
26.991
SD340
SD341
SD342
SD343
43X3554
43X3555
43X3556
43X3557
11.797
16.654
19.983
22.887
1.590
2.240
2.690
3.080
12.284
17.342
20.807
23.831
14.785
20.873
25.045
28.685
52
Maintenance Service Upgrade for Storage
1 and 2 years Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier
ServicePac coverage.
Type
1814
SAP
Model covered
Years
2
2
DS4200
7VH
1
1
1
2
2
2
1814
SAP
DS4700
70H
1
1
1
2
2
2
1814
SOF
DS4700
70A, 70S, 70T
1
1
1
2
2
2
1814
SAP
DS4700
72H
1
01-11-2007
Covered within
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - NBD response
Pac
ePac
DKR
Euro (€)
NKR
SKR
SD344
SD345
43X3558
43X3559
32.307
38.771
4.340
5.210
33.639
40.370
40.490
48.591
SD326
SD327
SD328
SD329
SD330
SD331
12X7241
12X7242
12X7243
12X7244
12X7245
12X7246
13.108
18.505
22.206
25.432
35.899
43.082
1.760
2.490
2.980
3.420
4.820
5.790
13.649
19.269
23.122
26.481
37.379
44.859
16.428
23.193
27.831
31.873
44.991
53.995
SD418
SD419
SD420
SD421
SD422
SD423
44J8593
44J8594
44J8595
44J8596
44J8597
44J8598
13.107
18.506
22.203
25.433
35.898
43.079
1.770
2.500
2.980
3.430
4.820
5.800
13.650
19.270
23.120
26.481
37.377
44.859
16.426
23.196
27.834
31.872
44.988
53.997
SD332
SD333
SD334
SD335
SD336
SD337
12X7247
12X7248
12X7249
12X7250
12X7251
12X7252
16.192
22.746
27.295
31.414
44.130
52.952
2.180
3.060
3.670
4.220
5.930
7.110
16.860
23.684
28.421
32.709
45.949
55.135
20.294
28.507
34.209
39.371
55.307
66.364
SD412
44J8587
16.192
2.180
16.859
20.297
53
Maintenance Service Upgrade for Storage
1 and 2 years Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier
ServicePac coverage.
Type
1814
SOF
Model covered
Years
1
1
2
2
2
DS4700
72A, 72S, 72T
1
1
1
2
2
2
1815
SOF
DS4800
82A
1
1
1
2
2
2
1815
SAP
DS4800
82H
1
1
1
2
2
2
01-11-2007
Covered within
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
Pac
ePac
DKR
Euro (€)
NKR
SKR
23.688
28.422
32.708
45.948
55.134
28.509
34.210
39.371
55.310
66.362
SD413
SD414
SD415
SD416
SD417
44J8588
44J8589
44J8590
44J8591
44J8592
22.748
27.293
31.414
44.128
52.951
3.070
3.670
4.230
5.940
7.110
SD116
SD117
SD118
SD119
SD120
SD121
41E9379
41E9380
41E9381
41E9382
41E9383
41E9384
21.254
26.913
30.363
39.357
49.835
56.225
2.860
3.620
4.080
5.280
6.680
7.540
22.569
28.577
32.241
42.938
54.369
61.339
26.885
34.042
38.407
49.257
62.370
70.367
SD122
SD123
SD124
SD125
SD126
SD127
41E9385
41E9386
41E9387
41E9388
41E9389
41E9390
21.254
26.913
30.363
39.357
49.835
56.225
2.860
3.620
4.080
5.280
6.680
7.540
22.569
28.577
32.241
42.938
54.369
61.339
26.885
34.042
38.407
49.257
62.370
70.367
SD128
SD129
SD130
SD131
SD132
SD133
41E9391
41E9392
41E9393
41E9394
41E9395
41E9396
24.911
32.433
35.608
46.130
60.058
65.936
3.350
4.360
4.780
6.180
8.050
8.840
26.452
34.439
37.810
50.326
65.522
71.934
31.511
41.025
45.041
57.733
75.164
82.521
54
Maintenance Service Upgrade for Storage
1 and 2 years Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier
ServicePac coverage.
Type
Model covered
1815
SOF
DS4800
84A
Years
1
1
1
2
2
2
1815
SAP
DS4800
84H
1
1
1
2
2
2
1815
SAP
DS4800
88H
1
1
1
2
2
2
1815
SOF
DS4800
88A
1
1
1
01-11-2007
Covered within
see above
see above
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
Pac
ePac
DKR
Euro (€)
NKR
SKR
SD134
SD135
SD136
SD137
SD138
SD139
41E9397
41E9398
41E9399
41E9400
41E9401
41E9402
24.911
32.433
35.608
46.130
60.058
65.936
3.350
4.360
4.780
6.180
8.050
8.840
26.452
34.439
37.810
50.326
65.522
71.934
31.511
41.025
45.041
57.733
75.164
82.521
SD225
SD226
SD227
SD231
SD232
SD233
10N3371
10N3372
10N3373
10N3977
10N3978
10N3979
39.531
45.435
49.992
73.159
84.082
92.515
5.310
6.100
6.710
9.800
11.270
12.400
41.431
47.618
52.394
79.815
91.730
100.931
51.062
58.688
64.575
91.561
105.230
115.785
SD228
SD229
SD230
SD234
SD235
SD236
10N3374
10N3375
10N3376
10N3974
10N3975
10N3976
39.531
45.435
49.992
73.159
84.082
92.515
5.310
6.100
6.710
9.800
11.270
12.400
41.431
47.618
52.394
79.815
91.730
100.931
51.062
58.688
64.575
91.561
105.230
115.785
SD140
SD141
SD142
41E9403
41E9404
41E9405
10.627
13.111
15.181
1.430
1.760
2.040
11.285
13.923
16.121
13.443
16.585
19.204
55
Maintenance Service Upgrade for Storage
1 and 2 years Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier
ServicePac coverage.
Type
2005
SOF
Model covered
Years
2
2
2
SAN Switch
B32
1
1
1
2
2
2
2005
SAP
SAN Switch
32B
1
1
1
2
2
2
2005
SOF
SAN Switch
H08
1
1
1
2
2
2
2005
SOF
01-11-2007
SAN Switch
H16
Covered within
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
Pac
ePac
DKR
Euro (€)
NKR
SKR
SD143
SD144
SD145
41E9406
41E9407
41E9408
19.678
24.279
28.112
2.640
3.260
3.770
21.469
26.488
30.670
24.629
30.386
35.184
SD146
SD147
SD148
SD149
SD150
SD151
41E9409
41E9410
41E9411
41E9412
41E9413
41E9414
10.627
13.111
15.181
19.678
24.279
28.112
1.430
1.760
2.040
2.640
3.260
3.770
11.285
13.923
16.121
21.469
26.488
30.670
13.443
16.585
19.204
24.629
30.386
35.184
SD152
SD153
SD154
SD155
SD156
SD157
41E9415
41E9416
41E9417
41E9418
41E9419
41E9420
3.864
4.968
5.520
7.155
9.200
10.222
519
667
741
959
1.240
1.370
4.104
5.276
5.862
7.807
10.038
11.153
4.889
6.285
6.983
8.956
11.515
12.794
SD158
SD159
SD160
SD161
SD162
SD163
41E9421
41E9422
41E9423
41E9424
41E9425
41E9426
6.348
8.211
9.040
11.756
15.206
16.739
852
1.110
1.220
1.580
2.040
2.250
6.742
8.720
9.599
12.826
16.590
18.263
8.031
10.388
11.435
14.713
19.031
20.950
56
Maintenance Service Upgrade for Storage
1 and 2 years Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier
ServicePac coverage.
Type
2005
SAP
Model covered
Years
1
1
1
2
2
2
SAN Switch
16B
1
1
1
2
2
2
2005
SOF
SAN Switch
B16
1
1
1
2
2
2
2006
SAP
Fibre Switch
L10
1
1
1
2
2
01-11-2007
Covered within
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
Pac
ePac
DKR
Euro (€)
NKR
SKR
2.275
3.067
3.376
4.322
5.826
6.413
2.610
3.519
3.872
4.958
6.684
7.357
SD237
SD238
SD239
SD240
SD241
SD242
13P0955
13P0956
13P0957
13P0958
13P0959
13P0960
2.084
2.811
3.093
3.961
5.340
5.878
280
377
415
531
716
788
SD243
SD244
SD245
SD246
SD247
SD248
13P0961
13P0962
13P0963
13P0964
13P0965
13P0966
2.084
2.811
3.093
3.961
5.340
5.878
280
377
415
531
716
788
2.275
3.067
3.376
4.322
5.826
6.413
2.610
3.519
3.872
4.958
6.684
7.357
SD164
SD165
SD166
SD167
SD168
SD169
41E9427
41E9428
41E9429
41E9430
41E9431
41E9432
1.035
1.311
1.449
1.916
2.427
2.683
139
176
195
257
326
360
1.100
1.393
1.539
2.092
2.649
2.928
1.310
1.659
1.834
2.399
3.039
3.359
SD170
SD171
SD172
SD173
SD174
41E9433
41E9434
41E9435
41E9436
41E9437
4.968
6.486
7.107
9.200
12.011
667
871
954
1.240
1.610
5.276
6.888
7.548
10.038
13.105
6.285
8.205
8.991
11.515
15.033
57
Maintenance Service Upgrade for Storage
1 and 2 years Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier
ServicePac coverage.
Type
2026
SAP
Model covered
Years
2
SAN 12M-1
12E
1
1
1
2
2
2
2026
SOF
SAN Switch 12M-1
E12
1
1
1
2
2
2
2026
SAP
SAN Switch 24M-1
16E
1
1
1
2
2
2
2026
SOF
SAN Switch 24M-1
224, 416
1
1
01-11-2007
Covered within
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
Pac
ePac
DKR
Euro (€)
NKR
SKR
SD175
41E9438
13.161
1.770
14.359
16.473
SD424
SD425
SD426
SD427
SD428
SD429
44J8599
44J8600
44J8601
44J8602
44J8603
44J8604
4.969
6.484
7.108
9.198
12.010
13.162
667
871
954
1.240
1.610
1.770
5.277
6.888
7.548
10.038
13.109
14.357
6.285
8.206
8.987
11.515
15.037
16.471
SD176
SD177
SD178
SD179
SD180
SD181
41E9439
41E9440
41E9441
41E9442
41E9443
41E9444
6.693
8.695
9.523
12.395
16.100
17.634
899
1.170
1.280
1.670
2.160
2.370
7.108
9.233
10.112
13.523
17.566
19.239
8.467
10.999
12.046
15.513
20.151
22.070
SD430
SD431
SD432
SD433
SD434
SD435
44J8605
44J8606
44J8607
44J8608
44J8609
44J8610
6.690
8.695
9.520
12.392
16.101
17.634
900
1.170
1.280
1.670
2.170
2.370
7.106
9.232
10.111
13.525
17.566
19.237
8.464
10.999
12.046
15.515
20.152
22.073
SD182
SD183
41E9445
41E9446
19.322
24.842
2.600
3.340
20.517
26.379
24.441
31.424
58
Maintenance Service Upgrade for Storage
1 and 2 years Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier
ServicePac coverage.
Type
2109
SOF
Model covered
Years
1
2
2
2
SAN Switch
F32
1
1
1
2
2
2
2109
SAP
SAN Switch
F16
1
1
1
2
2
2
3542
SAP
3552
SAP
3560
SAP
FaStT200
1RX, 2RX
FaStT500
1RX
EXP500
1RX
1
1
1
01-11-2007
Covered within
7days x 24hrs - 4hrs.response
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
see above
see above
see above
see above
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
Pac
ePac
DKR
Euro (€)
NKR
SKR
SD184
SD185
SD186
SD187
41E9447
41E9448
41E9449
41E9450
27.603
35.779
46.002
51.113
3.710
4.800
6.170
6.850
29.310
39.034
50.187
55.763
34.915
44.779
57.573
63.970
SD206
SD207
SD208
SD209
SD210
SD211
41E9470
41E9471
41E9472
41E9473
41E9474
41E9475
10.696
13.456
14.905
19.806
24.917
27.601
1.440
1.810
2.000
2.660
3.340
3.700
11.358
14.289
15.828
21.609
27.185
30.112
13.530
17.021
18.854
24.789
31.185
34.544
SD188
SD189
SD190
SD191
SD192
SD193
41E9451
41E9452
41E9453
41E9454
41E9455
41E9456
5.451
6.969
7.797
10.094
12.906
14.439
732
936
1.050
1.360
1.730
1.940
5.789
7.401
8.280
11.014
14.081
15.753
6.896
8.816
9.864
12.634
16.153
18.072
SD436
SD437
SD438
44J8611
44J8612
44J8613
5.453
6.968
7.799
732
936
1.060
5.792
7.403
8.281
6.900
8.813
9.868
59
Maintenance Service Upgrade for Storage
1 and 2 years Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier
ServicePac coverage.
Type
3542
SOF
3552
SOF
3560
SOF
Model covered
Years
2
2
2
FaStT200
1RU, 2RU
FaStT500
1RU
EXP500
1RU
1
1
1
2
2
2
3580
SAP
LTO Tape Drive
L3H, H3L, L3E
1
1
1
2
2
2
3580
SOF
LTO Tape Drive
L33, H23, L23, H13, L13
1
1
1
2
01-11-2007
Covered within
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
see above
see above
see above
see above
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - NBD response
Pac
ePac
DKR
Euro (€)
NKR
SKR
SD439
SD440
SD441
44J8614
44J8615
44J8616
10.095
12.907
14.440
1.370
1.740
1.940
11.015
14.079
15.750
12.631
16.152
18.073
SD194
SD195
SD196
SD197
SD198
SD199
41E9457
41E9458
41E9459
41E9460
41E9461
41E9462
6.038
7.866
8.626
11.184
14.567
15.973
811
1.060
1.160
1.500
1.960
2.140
6.412
8.354
9.160
12.202
15.893
17.426
7.638
9.951
10.911
13.998
18.232
19.991
SD442
SD443
SD444
SD445
SD446
SD447
44J8617
44J8618
44J8619
44J8620
44J8621
44J8622
6.035
7.865
8.623
11.186
14.568
15.973
812
1.070
1.170
1.500
1.970
2.140
6.413
8.354
9.160
12.204
15.895
17.427
7.636
9.951
10.908
13.997
18.232
19.993
SD200
SD201
SD202
SD203
41E9463
41E9464
41E9465
41E9466
11.834
15.319
16.906
21.918
1.590
2.060
2.270
2.940
12.567
16.267
17.953
23.912
14.970
19.378
21.386
27.432
60
Maintenance Service Upgrade for Storage
1 and 2 years Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier
ServicePac coverage.
Type
3581
SAP
Model covered
Years
2
2
Tape Autoloader
F3H, L3H
1
1
1
2
2
2
3581
SOF
SOF
3582
SOF
01-11-2007
Tape Autoloader
F28, F38, H13, H17, H23, L13,
L17, L23, L28, L38
Tape Library
L23
Covered within
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
5days x 9hrs - NBD response
5days x 9hrs - 4hrs.response
7days x 24hrs - 4hrs.response
see above
see above
see above
see above
see above
Pac
ePac
DKR
Euro (€)
NKR
SKR
SD204
SD205
41E9467
41E9468
28.368
31.307
3.800
4.200
30.949
34.155
35.503
39.182
SD448
SD449
SD450
SD451
SD452
SD453
44J8623
44J8624
44J8625
44J8626
44J8627
44J8628
11.834
15.319
16.907
21.918
28.366
31.305
1.600
2.070
2.270
2.940
3.800
4.200
12.567
16.265
17.956
23.912
30.952
34.154
14.968
19.378
21.382
27.431
35.500
39.181
61
Maintenance Service Upgrade for Intellistations
1 and 2 years Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier
ServicePac coverage.
MT's marked green are not covered within the 2 year pacs , only 1 year pacs are valid.
Type
6220
6225
6230
6218
9229
Model covered
Covered within
Pac
ePac
DKR
Euro (€)
NKR
SKR
1
2
5days x 9hrs - NBD response
5days x 9hrs - NBD response
see above
see above
see above
see above
see above
PC430
PC613
41C5746
13P0953
966
1.789
130
240
1.026
1.952
1.223
2.239
1
2
5days x 9hrs - NBD response
5days x 9hrs - NBD response
see above
see above
see above
see above
see above
see above
see above
PC431
PC614
41C5747
13P0954
1.449
2.683
195
359
1.539
2.928
1.834
3.358
1
5days x 9hrs - NBD response
see above
see above
see above
PC432
41C5748
2.063
277
2.191
2.610
all models
all models
all models
all models
all models
6216
6219
6221
6223
6227
6223
9228
all models
all models
all models
all models
all models
all models
all models
6224
6233
6217
all models
all models
all models
01-11-2007
Years
62
Maintenance Service Upgrade for ThinkCentre / NetVista
1 year Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or
ServicePac cover. These Pacs does not include coverage for display, unless the machine is an "All in One" / built-in-display type.
Type
6272
6832
8122
8123
8124
8132
8134
8135
8136
8171
8366
8084
8085
8086
8089
8090
8141
8142
8144
8146
8148
8177
8178
8420
8421
8422
8423
01-11-2007
Model covered
PC300
A60i
A51
A51
A51
A51
A51
A51
A51
S51
N70
all models
all models
all models
A50
A50
all models
all models
all models
all models
all models
all models
all models
A51p
A51p
A51p
A51p
Covered within
Pac
ePac
DKR
Euro (€)
NKR
SKR
On-Site NBD resp
see above
see above
see above
see above
see above
see above
see above
see above
see above
see above
see above
On-Site NBD resp
see above
see above
see above
see above
see above
see above
see above
see above
see above
see above
see above
see above
see above
see above
see above
see above
PC160
61P7672
641
88
678
791
PC343
38R3749
262
36
298
320
63
Maintenance Service Upgrade for ThinkCentre / NetVista
1 year Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or
ServicePac cover. These Pacs does not include coverage for display, unless the machine is an "All in One" / built-in-display type.
01-11-2007
Type
Model covered
Covered within
8424
A51
see above
Pac
ePac
DKR
Euro (€)
NKR
SKR
64
Maintenance Service Upgrade for Displays
1 year Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier
ServicePac coverage.
Type
6307
6636
6737
9329
9419
4942
4943
4944
4945
01-11-2007
Model covered
Covered within
Pac
ePac
DKR
Euro (€)
NKR
SKR
PC161
61P7673
317
44
336
392
all models
L150
C170
L190
L191P
xMon 15" TFT
xMon 17" TFT
xMon 19" TFT
xMon 20" TFT
On-Site NBD resp
see above
see above
see above
see above
see above
see above
see above
see above
see above
65
IBM Remote 90 or 180 days Startup Support
90 or180 days remote startup support provides remote telephone support on System x/ Intellistation/ BladeCenter systems - see below.
The ServicePac is valid within the first year after system purchase for a period of 90 or 180 days once registered
For details on these offerings - refer to announcement letters ( PLET ) ZS02-0142 and ZS05-0128 on www.ibm.com/common/ssi
01-11-2007
DESCRIPTION
Coverage for
Pac
ePac
DKR
Euro €
NKR
SKR
IBM System x, Intellistations
IBM BladeCenter
IBM System x, Intellistations
180 days remote startup support
180 days remote startup support
90 days remote startup support
PC110
PC434
n/a
61P7383
41C5615
43X3840
2.272
9.581
1.082
299
1.290
146
2.482
10.386
1.126
2.572
11.821
1.359
66
IBM Remote Support Line for VMWare
IBM Remote Technical Support for VMware provides 1 and 3 year offerings with either 7x24 or 5x9 coverage, packaged within a ServicePac.
Remote Technical Support via the Support Line Service for Customers running a VMWare environment on their IBM System x or BladeCenter.
For details on this offering - refer to announcement letter ( PLET ) ZS03-0148 on www.ibm.com/common/ssi
DESCRIPTION
Years
Coverage for
Pac
ePac
DKR
Euro €
NKR
SKR
VMWare for System x
VMWare for System x
VMWare for System x
VMWare for System x
VMWare Infrastructure 3.x Support
VMWare Infrastructure 3.x Support
VMWare Infrastructure 3.x Support
VMWare Infrastructure 3.x Support
VMWare Infrastructure 3.x Support
VMWare Infrastructure 3.x Support
VMWare Infrastructure 3.x Support on BladeCenter
VMWare Infrastructure 3.x Support on BladeCenter
VMWare Infrastructure 3.x Support
VMWare Infrastructure 3.x Support
VMWare Infrastructure 3.x Support
VMWare Infrastructure 3.x Support
VMWare Infrastructure 3.x Support
VMWare Infrastructure 3.x Support
VMWare Infrastructure 3.x Support on BladeCenter
VMWare Infrastructure 3.x Support on BladeCenter
1
1
1
1
1
3
1
3
1
3
1
3
1
3
1
3
1
3
1
3
2 Way @ 7x24
4 Way @ 7x24
8 Way @ 7x24
16 Way @ 7x24
2 Way @ 7x24
2 Way @ 7x24
4 Way @ 7x24
4 Way @ 7x24
8 Way @ 7x24
8 Way @ 7x24
Blades @ 7x24
Blades @ 7x24
2 Way @ 5x9
2 Way @ 5x9
4 Way @ 5x9
4 Way @ 5x9
8 Way @ 5x9
8 Way @ 5x9
Blades @ 5x9
Blades @ 5x9
PC209
PC210
PC211
PC212
PC660
PC664
PC661
PC665
PC662
PC666
PC663
PC667
PC797
PC801
PC798
PC802
PC799
PC803
PC800
PC804
96P2850
96P2857
96P2858
96P2859
12X6780
12X6784
12X6781
12X6785
12X6782
12X6786
12X6783
12X6787
46D3512
46D3516
46D3513
46D3517
46D3514
46D3518
46D3515
46D3519
14.612
26.918
48.069
76.910
8.867
25.271
13.493
38.456
23.774
67.756
62.070
176.900
6.690
19.064
10.180
29.014
17.937
51.121
46.830
133.469
1.970
3.630
6.470
10.350
1.190
3.400
1.820
5.160
3.190
9.100
8.330
23.740
898
2.560
1.370
3.900
2.410
6.860
6.290
17.910
16.527
30.444
54.364
86.982
9.233
26.313
14.050
40.042
24.755
70.550
64.629
184.191
7.291
20.775
11.095
31.619
19.547
55.708
51.033
145.445
17.795
32.779
58.533
93.653
11.113
31.672
16.911
48.197
29.796
84.917
77.791
221.702
8.380
23.879
12.752
36.342
22.467
64.031
58.658
167.175
When selecting the appropriate ServicePac option to be sold to the end-user customer, match the
corresponding Software Support ServicePac to the number of VMware licences purchased per server.
For Example:
1:
A customer purchasing a single System x server running a 4-way VMware licence MUST purchase the corresponding
4-way ServicePac for Support Line for VMware pack in order to receive support on that installation.
2:
A customer purchasing five (5) System x servers running 2-way VMware licences and two (2) System x servers
running 8-way VMware licences MUST purchase the corresponding 5 x 2-way ServicePacs (Part # 96P2850)
and 2 x 8-way ServicePacs (Part # 96P2858) in order to receive support on that installation.
01-11-2007
67
IBM Remote Technical Support for System x running Linux
Remote Technical Support offering for IBM eServer / System x systems running Linux Operating Systems
The ServicePac is valid for 1 year from registration date. Support is offered during normal National Office hours Monday through Friday
For details on this offering - refer to announcement letter ( PLET ) ZS05-0122 on www.ibm.com/common/ssi
DESCRIPTION
Pac description
Pac
ePac
DKR
Euro €
NKR
SKR
ServicePac for System x/Linux
ServicePac for System x/Linux
ServicePac for System x/Linux
ServicePac for System x/Linux
Single 1 Way CPU Server
Single 2 Way CPU Server
Single 4 Way CPU Server
Single 8 Way CPU Server
PC467
PC468
PC469
PC470
41E8848
41E8849
41E8850
41E8851
5.796
7.728
11.593
19.322
750
1.000
1.500
2.500
6.156
8.207
12.311
20.517
7.333
9.777
14.665
24.441
For a period of one year after registration of your IBM eServer System x running Linux operating system IBM will provide you with remote telephone based assistance with regards to the following types of questions :
1. Basic short duration installation, usage and configuration questions
2. Product compatability and inter-operability questions
3. Interpretation of product documentation
4. Diagnostic information review to assist with problem resolution
5. Configuration samples
6. 24 X 7 support for Severity 1 problems
7. Corrective service information for know defects
8. Unlimited usage during the one year term of the contract
01-11-2007
68
IBM Remote Technical Support for System x Systems
Remote Technical Support offering for IBM eServer / System x systems running on MS Windows or Linux Operating Systems
The ServicePac is valid for 1 year from registration date. Support is offered during normal National Office hours Monday through Friday
For details on this offering - refer to announcement letter ( PLET ) ZS05-0132 on www.ibm.com/common/ssi
01-11-2007
DESCRIPTION
Pac description
Pac
ePac
DKR
Euro €
NKR
SKR
ServicePac for System x
ServicePac for System x
ServicePac for System x
ServicePac for System x
Single 1 Way CPU Server
Single 2 Way CPU Server
Single 4 Way CPU Server
Single 8 Way CPU Server
PC458
PC459
PC460
PC461
41C5756
41C5757
41C5758
41C5759
3.457
6.576
11.907
17.749
463
880
1.600
2.380
3.749
7.130
12.908
19.240
4.267
8.115
14.692
21.900
69
IBM Remote Technical Support for BladeCenter Systems
Remote Technical Support offering for IBM BladeCenter(s) and installed Blade(s) running on MS Windows or Linux Operating Systems.
The ServicePac is valid for 1 year from registration date. Support is offered during normal National Office hours Monday through Friday
For details on this offering - refer to announcement letter ( PLET ) ZS05-0133 on www.ibm.com/common/ssi
01-11-2007
DESCRIPTION
Pac description
Pac
ePac
DKR
Euro €
NKR
SKR
ServicePac for BladeCenter
ServicePac for BladeCenters
Single BladeCenter
Two BladeCenters
PC462
PC463
41C5760
41C5761
13.371
22.728
1.790
3.040
14.495
24.638
16.498
28.043
70
IBM Remote Technical Support for Director Software
Remote support offerings for IBM Director Software product running on IBM eServer System x
For details on this offering - refer to announcement letter ( PLET ) ZS04-0118 on www.ibm.com/common/ssi
DESCRIPTION
TYPE
Pac description
Pac
ePac
DKR
Euro €
NKR
SKR
IBM eServer System x
IBM Director 1yr sup
IBM Director 1yr sup
IBM Director 1yr sup
1 to 10 Agents
11 to 20 Agents
21 to 50 Agents
PC256
PC257
PC258
29R5097
29R5098
29R5099
2.845
5.338
11.395
383
719
1.540
3.219
6.039
12.888
3.466
6.502
13.877
01-11-2007
71
Cutsheet Printers ServicePac
Up to 4 years of IBM Onsite Repair ( IOR ), with next business day ( NBD ) response 5x11 or 7x24 coverage
01-11-2007
Type
Model Covered
Years
Pac
ePac
DKR
Euro (€)
NKR
SKR
2761-001, 2775-001
Infoprint 2060 ES - 2075ES
2790-001, 2706-001
Infoprint 2090 ES - 2105ES
2761-001, 2775-001
Infoprint 2060 ES - 2075ES
2790-001, 2706-001
Infoprint 2090 ES - 2105ES
2707 All Models
InfoPrint 2190, 2210,
2235
2YR NBD 5x11
3YR NBD 5x11
3YR NBD 5x11
2YR NBD 7x24
2YR NBD 7x24
4YR NBD 7x24
2YR NBD 5x11
3YR NBD 5x11
3YR NBD 5x11
2YR NBD 7x24
2YR NBD 7x24
4YR NBD 7x24
2YR NBD 5x11
3YR NBD 5x11
3YR NBD 5x11
2YR NBD 7x24
2YR NBD 7x24
4YR NBD 7x24
2YR NBD 5x11
3YR NBD 5x11
3YR NBD 5x11
2YR NBD 7x24
2YR NBD 7x24
4YR NBD 7x24
1YR 7x24 SBD
2YR 5x9 NBD
2YR 7x24 SBD
3YR 5x9 NBD
3YR 7x24 SBD
PR88
PR92
PR96
PR87
PR91
PR95
PR90
PR94
PR98
PR89
PR93
PR97
PR100
PR104
PR108
PR99
PR103
PR107
PR102
PR106
PR110
PR101
PR105
PR109
PR453
PR454
PR455
PR456
PR457
29R5137
29R5141
29R5145
29R5136
29R5140
29R5144
29R5139
29R5143
29R5147
29R5138
29R5142
29R5146
29R5193
29R5197
29R5201
29R5192
29R5196
29R5200
29R5195
29R5199
29R5203
29R5194
29R5198
29R5202
44J8112
44J8113
44J8114
44J8115
44J8116
44.964
62.561
70.256
58.450
81.333
91.332
89.927
125.122
140.511
116.907
162.658
182.665
25.693
45.499
56.204
33.403
59.149
73.066
51.387
90.998
112.409
66.806
118.297
146.132
58.894
97.390
127.999
144.145
187.385
6.048
8.415
9.450
7.862
10.940
12.285
12.096
16.830
18.900
15.725
21.879
24.570
3.456
6.120
7.560
4.493
7.956
9.828
6.912
12.240
15.120
8.986
15.912
19.656
7.910
13.080
17.190
19.360
25.170
51.201
71.239
80.001
66.558
92.615
104.002
102.401
142.478
160.002
133.124
185.222
208.003
29.258
51.810
64.001
38.037
67.353
83.201
58.515
103.621
128.002
76.073
134.707
166.402
65.383
108.120
142.101
160.025
208.029
55.695
77.492
87.023
72.400
100.745
113.130
111.390
154.985
174.047
144.809
201.480
226.261
31.826
56.358
69.619
41.375
73.265
90.504
63.651
112.716
139.238
82.751
146.531
181.009
71.812
118.752
156.074
175.762
228.486
72
Cutsheet Printers ServicePac
Up to 4 years of IBM Onsite Repair ( IOR ), with next business day ( NBD ) response 5x11 or 7x24 coverage
Type
01-11-2007
Model Covered
Years
Pac
ePac
DKR
Euro (€)
NKR
SKR
4YR 5x9 NBD
4YR 7x24 SBD
PR458
PR459
44J8117
44J8118
185.687
240.158
24.940
32.250
206.144
266.615
226.415
292.833
73
Workgroup Printer ServicePac
Up to 4 years of on site maintenance, with next business day ( NBD ) response or Same Business Day ( SBD ) response in EPac versions.
Up to 4 Years of on-site element exchange/repair with IBM Courier Repair ( ICR ) or IBM Courier Exchange ( ICE )
01-11-2007
Type
Model Covered
Years
Pac
ePac
DKR
Euro (€)
NKR
SKR
4526-xxx
Infoprint 1226
4885-001 4890-001
MFP opt M30, M35
4871-001 4881-001
MFP opt M22, M26
4895-001
MFP opt M32
4541
Infoprint 1410 MFP 002
4934
Infoprint 1334 n02
2761-001, 2775-001
Infoprint 2060ES, 2075ES
2790-001, 2706-001
Infoprint 2090ES, 2105ES
2YR NBD 5x9
3YR NBD 5x9
4YR NBD 5x9
2YR NBD 5x9
3YR NBD 5x9
4YR NBD 5x9
2YR NBD ICR 5x9
3YR NBD ICR 5x9
4YR NBD ICR 5x9
2YR NBD 5x9
3YR NBD 5x9
4YR NBD 5x9
2YR NBD 5x9
3YR NBD 5x9
4YR NBD 5x9
2YR NBD 5x9
3YR NBD 5x9
4YR NBD 5x9
2YR NBD 5x11
3YR NBD 5x11
3YR NBD 5x11
2YR NBD 7x24
2YR NBD 7x24
4YR NBD 7x24
2YR NBD 5x11
3YR NBD 5x11
3YR NBD 5x11
2YR NBD 7x24
2YR NBD 7x24
PR50
PR35
PR62
PR58
PR33
PR70
PR57
PR45
PR69
PR60
PR48
PR72
PR81
PR82
PR83
PR111
PR112
PR113
PR88
PR92
PR96
PR87
PR91
PR95
PR90
PR94
PR98
PR89
PR93
14R0965
14R0953
14R1522
14R1518
14R0961
14R1530
14R1517
14R0960
14R1529
14R1520
14R0963
14R1532
14R1697
14R1698
14R1699
29R5557
29R5558
29R5559
29R5137
29R5141
29R5145
29R5136
29R5140
29R5144
29R5139
29R5143
29R5147
29R5138
29R5142
1243
2235
2723
2403
4157
5242
1243
2204
2723
2358
4176
5152
1.243
2.127
3.005
791
1492
2119
44.964
62.561
70.256
58.450
81.333
91.332
89.927
125.122
140.511
116.907
162.658
168
300
367
324
561
706
168
300
367
318
561
694
168
287
405
107
201
285
6.048
8.415
9.450
7.862
10.940
12.285
12.096
16.830
18.900
15.725
21.879
1407
2168
3081
2719
4249
5930
1407
2300
3081
2668
4267
5828
1.407
2.407
3.400
836
1576
2238
51.201
71.239
80.001
66.558
92.615
104.002
102.401
142.478
160.002
133.124
185.222
1515
2700
3317
2927
5165
6384
1515
2682
3317
2873
5019
6275
1.515
2.592
3.661
991
1870
2655
55.695
77.492
87.023
72.400
100.745
113.130
111.390
154.985
174.047
144.809
201.480
74
Workgroup Printer ServicePac
Up to 4 years of on site maintenance, with next business day ( NBD ) response or Same Business Day ( SBD ) response in EPac versions.
Up to 4 Years of on-site element exchange/repair with IBM Courier Repair ( ICR ) or IBM Courier Exchange ( ICE )
Type
01-11-2007
Model Covered
2761-001, 2775-001
Infoprint 2060ES, 2075ES
2790-001, 2706-001
Infoprint 2090ES, 2105ES
4523
Infoprint 1422 002, d02,
x02, xd2, xn2
4891 mdl 002
Infoprint 1145 MFP
4924 mdl n05, xn5
Infoprint Color 1454
4924 mdl n02, dn2
Infoprint Color 1464
4935 all mdl's
Infoprint 1567
4539 all mdl's
Infoprint 1585
Years
Pac
ePac
DKR
Euro (€)
NKR
SKR
4YR NBD 7x24
2YR NBD 5x11
3YR NBD 5x11
3YR NBD 5x11
2YR NBD 7x24
2YR NBD 7x24
4YR NBD 7x24
2YR NBD 5x11
3YR NBD 5x11
3YR NBD 5x11
2YR NBD 7x24
2YR NBD 7x24
4YR NBD 7x24
2YR NBD 5x9
3YR NBD 5x9
4YR NBD 5x9
2YR NBD 5x9
3YR NBD 5x9
2YR NBD 5x9
3YR NBD 5x9
2YR NBD 5x9
3YR NBD 5x9
1YR SBD 7x24
2YR NBD 5x9
2YR SBD 7x24
3YR NBD 5x9
3YR SBD 7x24
1YR SBD 7x24
2YR NBD 5x9
PR97
PR100
PR104
PR108
PR99
PR103
PR107
PR102
PR106
PR110
PR101
PR105
PR109
PR177
PR178
PR179
PR202
PR203
PR181
PR182
PR185
PR186
PR254
PR255
PR256
PR257
PR258
PR261
PR262
29R5146
29R5193
29R5197
29R5201
29R5192
29R5196
29R5200
29R5195
29R5199
29R5203
29R5194
29R5198
29R5202
39K2223
39K2224
39K2225
40M6802
40M6803
39K2229
39K2230
39K3123
39K3124
41W9267
41W9268
41W9269
41W9270
41W9271
41W9274
41W9275
182.665
25.693
45.499
56.204
33.403
59.149
73.066
51.387
90.998
112.409
66.806
118.297
146.132
791
1492
2119
8.525
16.089
1477
2791
3664
6910
6.147
5.956
17.862
11.238
28.090
7627
7381
24.570
3.456
6.120
7.560
4.493
7.956
9.828
6.912
12.240
15.120
8.986
15.912
19.656
107
201
285
1.150
2.160
199
375
491
927
824
799
2.400
1.510
3.770
1030
990
208.003
29.258
51.810
64.001
38.037
67.353
83.201
58.515
103.621
128.002
76.073
134.707
166.402
836
1576
2238
9.073
17.122
1560
2947
3868
7295
6.542
6.339
19.008
11.960
29.892
8051
7791
226.261
31.826
56.358
69.619
41.375
73.265
90.504
63.651
112.716
139.238
82.751
146.531
181.009
991
1870
2655
10.673
20.142
1851
3496
4590
8655
7.696
7.456
22.360
14.069
35.164
9553
9244
75
Workgroup Printer ServicePac
Up to 4 years of on site maintenance, with next business day ( NBD ) response or Same Business Day ( SBD ) response in EPac versions.
Up to 4 Years of on-site element exchange/repair with IBM Courier Repair ( ICR ) or IBM Courier Exchange ( ICE )
Type
01-11-2007
Model Covered
4535 All Models
Infoprint 1512
4536 All Models
Infoprint 1532
4537 All Models
Infoprint 1552
4538 All Models
Infoprint 1572
4926 All Models
Infoprint 1534
4543 All Models
Infoprint 1540, 1560,
Years
Pac
ePac
DKR
Euro (€)
NKR
SKR
2YR SBD 7x24
3YR NBD 5x9
3YR SBD 7x24
1YR SBD 7x24
2 YR ICE
2YR SBD 7x24
3 YR ICE
3YR SBD 7x24
1YR SBD 7x24
2YR NBD 5x9
2YR SBD 7x24
3YR NBD 5x9
3YR SBD 7x24
1YR SBD 7x24
2YR NBD 5x9
2YR SBD 7x24
3YR NBD 5x9
3YR SBD 7x24
1YR SBD 7x24
2YR NBD 5x9
2YR SBD 7x24
3YR NBD 5x9
3YR SBD 7x24
1YR SBD 7x24
2YR NBD 5x9
2YR SBD 7x24
3YR NBD 5x9
3YR SBD 7x24
1YR SBD 7x24
PR263
PR264
PR265
PR269
PR270
PR272
PR273
PR275
PR286
PR287
PR288
PR289
PR290
PR293
PR294
PR295
PR296
PR297
PR300
PR301
PR302
PR303
PR304
PR279
PR280
PR281
PR282
PR283
PR331
41W9276
41W9277
41W9278
41W9636
41W9637
41W9639
41W9640
41W9642
41W9653
41W9654
41W9655
41W9656
41W9657
41W9660
41W9661
41W9662
41W9663
41W9664
41W9667
41W9668
41W9669
41W9670
41W9671
41W9646
41W9647
41W9648
41W9649
41W9650
10N3870
22.150
13.933
34.837
440
320
1.171
597
1.806
1.477
1.425
4.283
2.694
6.739
1.477
1.425
4.283
2.694
6.739
1.477
1.425
4.283
2.694
6.739
1.529
1.477
4.440
2.791
6.985
12.020
2970
1870
4670
60
44
158
81
243
199
192
574
362
903
199
192
574
362
903
199
192
574
362
903
206
199
595
375
937
1.610
23.381
14.708
36.773
465
339
1.237
631
1.907
1.560
1.505
4.522
2.844
7.114
1.560
1.505
4.522
2.844
7.114
1.560
1.505
4.522
2.844
7.114
1.615
1.560
4.688
2.947
7.374
13.110
27.741
17.450
43.629
552
402
1.468
748
2.262
1.851
1.786
5.365
3.375
8.440
1.851
1.786
5.365
3.375
8.440
1.851
1.786
5.365
3.375
8.440
1.917
1.851
5.562
3.496
8.749
15.040
76
Workgroup Printer ServicePac
Up to 4 years of on site maintenance, with next business day ( NBD ) response or Same Business Day ( SBD ) response in EPac versions.
Up to 4 Years of on-site element exchange/repair with IBM Courier Repair ( ICR ) or IBM Courier Exchange ( ICE )
Type
01-11-2007
Model Covered
Years
Pac
ePac
DKR
Euro (€)
NKR
SKR
1580
2YR NBD 5x9
2YR SBD 7x24
3YR NBD 5x9
3YR SBD 7x24
1YR SBD 7x24
2YR NBD 5x9
2YR SBD 7x24
3YR NBD 5x9
3YR SBD 7x24
1YR 7x24 SBD
2YR ICE
2YR 7x24 SBD
3YR ICE
3YR 7x24 SBD
4YR ICE
4YR 7x24 SBD
1YR 7x24 SBD
2YR 5x9 NBD
2YR 7x24 SBD
3YR 5x9 NBD
3YR 7x24 SBD
4YR 5x9 NBD
4YR 7x24 SBD
1YR 7x24 SBD
2YR 5x9 NBD
2YR 7x24 SBD
3YR 5x9 NBD
3YR 7x24 SBD
4YR 5x9 NBD
PR332
PR333
PR334
PR335
PR340
PR341
PR342
PR343
PR344
PR350
PR351
PR353
PR354
PR356
PR357
PR359
PR363
PR364
PR365
PR366
PR367
PR368
PR369
PR372
PR373
PR374
PR375
PR376
PR377
10N3871
10N3872
10N3873
10N3874
10N3879
10N3880
10N3881
10N3882
10N3883
42V1601
42V1602
42V1604
42V1605
42V1607
42V1608
42V1610
42V1614
42V1615
42V1616
42V1617
42V1618
42V1619
42V1620
42V1623
42V1624
42V1625
42V1626
42V1627
42V1628
11.640
34.920
21.960
54.910
3.570
3.460
10.370
6.520
16.300
2.623
2.541
7.617
4.792
11.984
6.789
15.845
3.913
3.793
11.373
7.155
17.887
10.136
23.649
2.817
2.727
8.176
5.142
12.856
7.281
1.560
4.680
2.950
7.360
480
460
1.390
870
2.190
353
342
1.030
643
1.610
911
2.130
526
510
1.530
961
2.410
1.360
3.180
378
366
1.100
690
1.730
978
12.700
38.090
23.960
59.910
3.890
3.770
11.310
7.120
17.790
2.732
2.647
7.932
4.990
12.479
7.070
16.499
4.075
3.951
11.843
7.451
18.626
10.555
24.624
2.934
2.841
8.514
5.355
13.387
7.582
14.570
43.700
27.490
68.730
4.470
4.330
12.980
8.170
20.410
3.289
3.186
9.547
6.007
15.021
8.510
19.859
4.904
4.755
14.255
8.968
22.419
12.704
29.639
3.531
3.419
10.247
6.446
16.114
9.127
4542 All Models
Infoprint 1570
4896 All Models
M40 MFP Option
4897 All Models
M40 MFP Bundle
InfoPrint 1572
4544 All Models
M40 MFP Bundle
InfoPrint 1650
77
Workgroup Printer ServicePac
Up to 4 years of on site maintenance, with next business day ( NBD ) response or Same Business Day ( SBD ) response in EPac versions.
Up to 4 Years of on-site element exchange/repair with IBM Courier Repair ( ICR ) or IBM Courier Exchange ( ICE )
Type
01-11-2007
Model Covered
4929 All Models
Infoprint 1654
4930 All Models
InfoPrint 1664
4898 All Models
InfoPrint 1664
4546 All Models
InfoPrint 1622
Years
Pac
ePac
DKR
Euro (€)
NKR
SKR
4YR 7x24 SBD
1YR 7x24 SBD
2YR 5x9 NBD
2YR 7x24 SBD
3YR 5x9 NBD
3YR 7x24 SBD
4YR 5x9 NBD
4YR 7x24 SBD
1YR 7x24 SBD
2YR 5x9 NBD
2YR 7x24 SBD
3YR 5x9 NBD
3YR 7x24 SBD
4YR 5x9 NBD
4YR 7x24 SBD
1YR 7x24 SBD
2YR 5x9 NBD
2YR 7x24 SBD
3YR 5x9 NBD
3YR 7x24 SBD
4YR 5x9 NBD
4YR 7x24 SBD
1YR 7x24 SBD
2YR ICE
2YR 7x24 SBD
3YR ICE
3YR 7x24 SBD
4YR ICE
4YR 7x24 SBD
PR378
PR381
PR382
PR383
PR384
PR385
PR386
PR387
PR390
PR391
PR392
PR393
PR394
PR395
PR396
PR399
PR400
PR401
PR402
PR403
PR404
PR405
PR408
PR409
PR410
PR411
PR412
PR413
PR414
42V1629
12X7033
12X7034
12X7035
12X7036
12X7037
12X7038
12X7039
12X7042
12X7043
12X7044
12X7045
12X7046
12X7047
12X7048
43X3735
43X3736
43X3737
43X3738
43X3739
43X3740
43X3741
43X3744
43X3745
43X3746
43X3747
43X3748
43X3749
43X3750
17.000
1.527
1.475
4.434
2.787
6.976
3.950
9.227
3.778
3.660
10.978
6.901
17.261
9.778
22.822
6.402
6.201
18.596
11.701
29.246
16.576
38.667
819
790
2.377
1.490
3.734
2.116
4.934
2.290
205
198
596
374
936
531
1.240
508
492
1.480
926
2.320
1.320
3.070
859
832
2.500
1.570
3.930
2.230
5.190
110
106
319
200
501
284
662
17.702
1.591
1.537
4.618
2.903
7.264
4.114
9.608
3.935
3.812
11.432
7.187
17.974
10.182
23.763
7.133
6.909
20.716
13.036
32.581
18.466
43.076
914
881
2.649
1.661
4.160
2.359
5.497
21.307
1.915
1.850
5.558
3.494
8.744
4.951
11.565
4.736
4.588
13.760
8.650
21.634
12.256
28.602
8.024
7.772
23.306
14.666
36.654
20.775
48.461
1.028
991
2.980
1.869
4.680
2.653
6.184
78
Workgroup Printer ServicePac
Up to 4 years of on site maintenance, with next business day ( NBD ) response or Same Business Day ( SBD ) response in EPac versions.
Up to 4 Years of on-site element exchange/repair with IBM Courier Repair ( ICR ) or IBM Courier Exchange ( ICE )
01-11-2007
Type
Model Covered
Years
Pac
ePac
DKR
Euro (€)
NKR
SKR
4931 All Models
InfoPrint 1634
4546 Mdl 4N2, X42
InfoPrint 1612
4546 Mdl X22, X32
InfoPrint 1601, 1602
4931 Mdl X22
InfoPrint 1614
4899
InfoPrint 1764
1YR 7x24 SBD
2YR ICE
2YR 7x24 SBD
3YR ICE
3YR 7x24 SBD
4YR ICE
4YR 7x24 SBD
1YR 7x24 SBD
2YR ICE
2YR 7x24 SBD
3YR ICE
3YR 7x24 SBD
4YR ICE
4YR 7x24 SBD
1YR 7x24 SBD
2YR ICE
2YR 7x24 SBD
3YR ICE
3YR 7x24 SBD
4YR ICE
4YR 7x24 SBD
1YR 7x24 SBD
2YR ICE
2YR 7x24 SBD
3YR ICE
3YR 7x24 SBD
4YR ICE
4YR 7x24 SBD
1YR 7x24 SBD
PR417
PR418
PR419
PR420
PR421
PR422
PR423
PR426
PR427
PR428
PR429
PR430
PR431
PR432
PR435
PR436
PR437
PR438
PR439
PR440
PR441
PR444
PR445
PR446
PR447
PR448
PR449
PR450
PR485
43X3753
43X3754
43X3755
43X3756
43X3757
43X3758
43X3759
44J7706
44J7707
44J7708
44J7709
44J7710
44J7711
44J7712
44J8121
44J8122
44J8123
44J8124
44J8125
44J8126
44J8127
44J8130
44J8131
44J8132
44J8133
44J8134
44J8135
44J8136
44T5857
1.527
1.475
4.434
2.787
6.976
3.950
9.227
409
395
1.192
752
1.878
1.065
2.481
275
268
796
498
1.251
707
1.653
1.213
1.176
3.537
2.226
5.563
3.150
7.358
5.426
205
198
595
374
936
530
1.240
55
53
160
101
252
143
333
37
36
107
67
168
95
222
163
158
475
299
747
423
988
728
1.703
1.644
4.941
3.106
7.772
4.401
10.280
457
441
1.329
839
2.093
1.188
2.765
306
298
885
554
1.390
786
1.836
1.348
1.307
3.928
2.473
6.177
3.498
8.169
5.914
1.915
1.850
5.558
3.494
8.744
4.951
11.565
514
496
1.495
944
2.354
1.336
3.111
336
327
972
609
1.526
863
2.016
1.481
1.435
4.314
2.716
6.784
3.842
8.972
6.797
79
Workgroup Printer ServicePac
Up to 4 years of on site maintenance, with next business day ( NBD ) response or Same Business Day ( SBD ) response in EPac versions.
Up to 4 Years of on-site element exchange/repair with IBM Courier Repair ( ICR ) or IBM Courier Exchange ( ICE )
Type
01-11-2007
Model Covered
4936
InfoPrint 1754
4937
InfoPrint 1764
4960 All Models
InfoPrint 1767
4886 All Models
InfoPrint 1759
Years
Pac
ePac
DKR
Euro (€)
NKR
SKR
2YR ICE
2YR 7x24 SBD
3YR ICE
3YR 7x24 SBD
4YR ICE
4YR 7x24 SBD
1YR 7x24 SBD
2YR ICE
2YR 7x24 SBD
3YR ICE
3YR 7x24 SBD
4YR ICE
4YR 7x24 SBD
1YR 7x24 SBD
2YR ICE
2YR 7x24 SBD
3YR ICE
3YR 7x24 SBD
4YR ICE
4YR 7x24 SBD
1YR 7x24 SBD
2YR 5x9 NBD
2YR 7x24 SBD
3YR 5x9 NBD
3YR 7x24 SBD
4YR 5x9 NBD
4YR 7x24 SBD
1YR 7x24 SBD
2YR 5x9 NBD
PR486
PR487
PR488
PR489
PR490
PR491
PR494
PR495
PR496
PR497
PR498
PR499
PR500
PR503
PR504
PR505
PR506
PR507
PR508
PR509
PR531
PR532
PR533
PR534
PR535
PR536
PR537
PR540
PR541
44T5858
44T5859
44T5860
44T5861
44T5862
44T5863
44T5866
44T5867
44T5868
44T5869
44T5870
44T58701
44T5872
44T5875
44T5876
44T5877
44T5878
44T5879
44T5880
44T5881
44T6019
44T6020
44T6021
44T6022
44T6023
44T6024
44T6025
44D3429
44D3430
5.254
15.757
9.913
24.776
14.042
32.759
1.833
1.773
5.329
3.354
8.385
4.748
11.083
3.398
3.294
9.883
6.216
15.541
8.802
20.549
6.522
6.313
18.939
11.911
29.785
16.875
39.378
14.736
14.273
705
2.120
1.330
3.330
1.890
4.400
246
238
715
450
1.130
637
1.490
456
442
1.330
834
2.090
1.190
2.760
875
847
2.550
1.600
4.000
2.270
5.290
1.980
1.920
5.727
17.172
10.803
27.000
15.303
35.699
1.999
1.934
5.808
3.656
9.138
5.175
12.079
3.704
3.591
10.771
6.775
16.936
9.593
22.394
7.108
6.880
20.640
12.980
32.458
18.390
42.912
16.059
15.555
6.582
19.737
12.417
31.033
17.590
41.032
2.297
2.222
6.676
4.202
10.504
5.948
13.883
4.258
4.127
12.380
7.787
19.466
11.026
25.740
8.170
7.908
23.723
14.919
37.307
21.137
49.323
18.458
17.879
80
Workgroup Printer ServicePac
Up to 4 years of on site maintenance, with next business day ( NBD ) response or Same Business Day ( SBD ) response in EPac versions.
Up to 4 Years of on-site element exchange/repair with IBM Courier Repair ( ICR ) or IBM Courier Exchange ( ICE )
Type
4887 All Models
01-11-2007
Model Covered
InfoPrint 1769
Years
Pac
ePac
DKR
Euro (€)
NKR
SKR
2YR 7x24 SBD
3YR 5x9 NBD
3YR 7x24 SBD
4YR 5x9 NBD
4YR 7x24 SBD
1YR 7x24 SBD
2YR 5x9 NBD
2YR 7x24 SBD
3YR 5x9 NBD
3YR 7x24 SBD
4YR 5x9 NBD
4YR 7x24 SBD
PR542
PR543
PR544
PR545
PR546
PR549
PR550
PR551
PR552
PR553
PR554
PR555
44D3431
44D3432
44D3433
44D3434
44D3435
44D3438
44D3439
44D3440
44D3441
44D3442
44D3443
44D3444
42.814
26.930
67.329
38.155
89.020
14.736
14.273
42.814
26.930
67.329
38.155
89.020
5.750
3.620
9.040
5.120
11.950
1.980
1.920
5.750
3.620
9.040
5.120
11.950
46.656
29.347
73.371
41.580
97.008
16.059
15.555
46.656
29.347
73.371
41.580
97.008
53.627
33.732
84.333
47.792
111.501
18.458
17.879
53.627
33.732
84.333
47.792
111.501
81
Industrial Printers ServicePac
Up to 4 years of on site maintenance, with next business day ( NBD ) response or Same Business Day ( SBD ) response in EPac versions.
Note* On-site element exchange/repair with IBM Courier Repair ( ICR )
Type
Description
Years
Pac
ePac
DKR
Euro (€)
NKR
SKR
4230-xx1, 4232-302, 4247-A00
Matrix 4230, 4232, 4247
4230-xx2, xx3, 4247-001-002
Matrix 4230, 4247
4247-003
Matrix 4247
4247-V03
Matrix 4247
6400-i05, i5P, 050, p50
Matrix 6400
6400-i10, i1P, 08P, 010, p10
Matrix 6400
6400-i15, 015
Matrix 6400
6400-i20, i2s, i24, 020
Matrix 6400
4400-004
Thermal 4400 - 4 Inch
4400-006
Thermal 4400 - 6 Inch
2YR NBD 5x9
3YR NBD 5x9
4YR NBD 5x9
2YR NBD 5x9
3YR NBD 5x9
4YR NBD 5x9
2YR NBD 5x9
3YR NBD 5x9
4YR NBD 5x9
2YR NBD 5x9
3YR NBD 5x9
4YR NBD 5x9
2YR NBD 5x9
3YR NBD 5x9
4YR NBD 5x9
2YR NBD 5x9
3YR NBD 5x9
4YR NBD 5x9
2YR NBD 5x9
3YR NBD 5x9
4YR NBD 5x9
2YR NBD 5x9
3YR NBD 5x9
4YR NBD 5x9
2YR NBD 5x9
3YR NBD 5x9
4YR NBD 5x9
2YR NBD 5x9
3YR NBD 5x9
PR159
PR01
PR160
PR161
PR02
PR162
PR165
PR20
PR166
PR167
PR34
PR168
PR73
PR37
PR77
PR74
PR38
PR78
PR75
PR39
PR79
PR76
PR40
PR80
PR169
PR18
PR170
PR171
PR16
38R3152
38R3153
38R3154
38R3155
38R3156
38R3157
38R3161
38R3162
38R3163
38R3164
38R3165
38R3166
38R3167
38R3168
38R3169
38R3170
38R3171
38R3172
38R3173
38R3174
38R3175
38R3176
38R3177
38R3178
38R3179
38R3180
38R3181
38R3182
38R3183
3461
6120
7604
4486
7934
9857
4775
8444
10491
5171
9144
11361
6503
12267
15241
8294
15612
19330
10664
19999
24757
14009
26392
32637
4326
7650
9505
5127
9067
465
823
1023
603
1067
1326
642
1136
1411
696
1230
1528
875
1650
2050
1116
2100
2600
1434
2690
3330
1884
3550
4390
582
1029
1278
690
1220
3941
6969
8659
5108
9034
11224
5437
9615
11946
5888
10413
12937
7405
13968
17355
9445
17778
22011
12143
22773
28191
15953
30053
37165
4926
8711
10823
5838
10325
4287
7581
9419
5557
9827
12209
5914
10459
12994
6405
11327
14073
8055
15195
18878
10274
19339
23943
13209
24772
30665
17353
32691
40427
5358
9476
11773
6351
11231
01-11-2007
82
Industrial Printers ServicePac
Up to 4 years of on site maintenance, with next business day ( NBD ) response or Same Business Day ( SBD ) response in EPac versions.
Note* On-site element exchange/repair with IBM Courier Repair ( ICR )
Type
01-11-2007
Description
4400-008
Thermal 4400 - 8 Inch
4870-001, 4880-001
M20, M25
5504 mdl R40
Infoprint 6700
5504 mdl R60
Infoprint 6700
5504 mdl R80
Infoprint 6700
Model v5p / v05
Infoprint 6500
Years
Pac
ePac
DKR
Euro (€)
NKR
SKR
4YR NBD 5x9
2YR NBD 5x9
3YR NBD 5x9
4YR NBD 5x9
2YR NBD 5x9
3YR NBD 5x9
4YR NBD 5x9
1YR SBD 5x9
1YR SBD 7x24
3YR SBD 5x9
3YR SBD 7x24
3YR NBD ICR
1YR SBD 5x9
1YR SBD 7x24
3YR SBD 5x9
3YR SBD 7x24
3YR NBD ICR
1YR SBD 5x9
1YR SBD 7x24
3YR SBD 5x9
3YR SBD 7x24
3YR NBD ICR
1YR SBD 7x24
2YR NBD 5x9
2YR SBD 7x24
3YR NBD 5x9
3YR SBD 7x24
4YR NBD 5x9
4YR SBD 7x24
PR172
PR173
PR17
PR174
PR175
PR31
PR176
PR205
PR206
PR207
PR208
PR209*
PR212
PR213
PR214
PR215
PR216*
PR219
PR220
PR221
PR222
PR223*
PR242
PR307
PR311
PR226
PR234
PR315
PR319
38R3184
38R3185
38R3186
38R3187
38R3224
38R3225
38R3226
41E8644
41E8645
41E8646
41E8647
41E8648
41E8651
41E8652
41E8653
41E8654
41E8655
41E8658
41E8659
41E8660
41E8661
41E8662
11265
6601
11674
14504
1398
2453
3042
1.667
3.424
9.229
13.881
4.808
2.106
4.317
11.648
17.520
6.058
2.687
5.500
14.834
22.306
7.711
2.792
7.010
12.604
11.843
18.978
15.214
23.343
1515
888
1570
1951
188
330
409
224
460
1.240
1.865
646
283
580
1.565
2.354
814
361
739
1.993
2.997
1.036
389
940
1.690
1.650
2.644
2.040
3.130
12828
7517
13293
16516
1592
2794
3464
1.786
3.668
9.889
14.873
5.152
2.257
4.625
12.481
18.773
6.491
2.879
5.893
15.894
23.900
8.262
2.992
7.347
13.209
12.689
20.334
15.944
24.464
13954
8176
14460
17965
1732
3039
3768
2.056
4.222
11.381
17.117
5.929
2.597
5.323
14.364
21.605
7.471
3.313
6.783
18.292
27.507
9.509
3.443
9.055
16.280
14.604
23.402
19.651
30.151
41W8857
10N3299
10N3303
41E8776
41W8815
10N3307
10N3311
83
Industrial Printers ServicePac
Up to 4 years of on site maintenance, with next business day ( NBD ) response or Same Business Day ( SBD ) response in EPac versions.
Note* On-site element exchange/repair with IBM Courier Repair ( ICR )
Type
Model v1p / v10
Model v15
Model v20
01-11-2007
Description
Infoprint 6500
Infoprint 6500
Infoprint 6500
Years
Pac
ePac
DKR
Euro (€)
NKR
SKR
5YR NBD 5x9
5YR SBD 7x24
1YR SBD 7x24
2YR NBD 5x9
2YR SBD 7x24
3YR NBD 5x9
3YR SBD 7x24
4YR NBD 5x9
4YR SBD 7x24
5YR NBD 5x9
5YR SBD 7x24
1YR SBD 7x24
2YR NBD 5x9
2YR SBD 7x24
3YR NBD 5x9
3YR SBD 7x24
4YR NBD 5x9
4YR SBD 7x24
5YR NBD 5x9
5YR SBD 7x24
1YR SBD 7x24
2YR NBD 5x9
2YR SBD 7x24
3YR NBD 5x9
3YR SBD 7x24
4YR NBD 5x9
4YR SBD 7x24
5YR NBD 5x9
5YR SBD 7x24
PR323
PR327
PR243
PR308
PR312
PR227
PR235
PR316
PR320
PR324
PR328
PR244
PR309
PR313
PR228
PR236
PR317
PR321
PR325
PR329
PR245
PR310
PR314
PR229
PR237
PR318
PR322
PR326
PR330
10N3315
10N3319
41W8858
17.973
26.997
3.546
8.875
16.034
15.073
24.131
19.390
29.682
22.895
34.305
4.551
11.410
20.509
19.308
30.921
24.834
38.034
29.309
43.926
6.302
15.810
28.414
26.794
42.872
34.380
52.726
40.644
60.929
2.410
3.620
494
1.190
2.150
2.100
3.362
2.600
3.980
3.070
4.600
634
1.530
2.750
2.690
4.308
3.330
5.100
3.930
5.890
878
2.120
3.810
3.733
5.973
4.610
7.070
5.450
8.170
18.836
28.294
3.799
9.301
16.804
16.150
25.856
20.321
31.107
23.995
35.953
4.876
11.958
21.494
20.688
33.131
26.027
39.861
30.716
46.036
6.752
16.570
29.779
28.709
45.936
36.031
55.258
42.597
63.856
23.215
34.871
4.372
11.463
20.711
18.587
29.757
25.046
38.339
29.573
44.311
5.612
14.738
26.490
23.809
38.131
32.078
49.128
37.857
56.738
7.771
20.422
36.701
33.041
52.868
44.408
68.105
52.499
78.701
10N3300
10N3304
41E8777
41W8816
10N3308
10N3312
10N3316
10N3320
41W8859
10N3301
10N3305
41E8778
41W8817
10N3309
10N3313
10N3317
10N3321
41W8860
10N3302
10N3306
41E8779
41W8818
10N3310
10N3314
10N3318
10N3322
84
Industrial Printers ServicePac
Up to 4 years of on site maintenance, with next business day ( NBD ) response or Same Business Day ( SBD ) response in EPac versions.
Note* On-site element exchange/repair with IBM Courier Repair ( ICR )
Type
Description
Years
Pac
ePac
DKR
Euro (€)
NKR
SKR
5403 Model M40
Infoprint 6700
1YR SBD 7x24
2YR NBD 5x9
2YR SBD 7x24
3YR NBD 5x9
3YR SBD 7x24
4YR NBD 5x9
4YR SBD 7x24
1YR SBD 7x24
2YR NBD 5x9
2YR SBD 7x24
3YR NBD 5x9
3YR SBD 7x24
4YR NBD 5x9
4YR SBD 7x24
3YR NBD ICR
PR476
PR477
PR478
PR479
PR480
PR481
PR482
PR512
PR513
PR514
PR515
PR516
PR517
PR518
PR521
44J8716
1.915
3.190
5.023
5.128
7.707
6.857
9.317
1.393
3.309
5.955
6.194
9.913
8.758
13.424
2.608
257
428
674
688
1.040
920
1.250
187
444
799
831
1.330
1.180
1.810
350
2.088
3.477
5.475
5.589
8.399
7.473
10.154
1.519
3.607
6.490
6.750
10.803
9.544
14.629
2.843
2.400
3.996
6.293
6.424
9.654
8.590
11.671
1.746
4.146
7.460
7.759
12.417
10.970
16.815
3.268
4247 L03
5403 Model M40
01-11-2007
InfoPrint 4247 Lite
InfoPrint 6700
44J8717
44J8718
44J8719
44J8720
44J8721
44J8722
44T5901
44T5902
44T5903
44T5904
44T5905
44T5906
44T5907
44T5900
85
Maintenance Service Upgrades for Workgroup + Industri Printers
1 or 2 year Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or ServicePac cover
1 or 2 year of IBM Onsite Repair ( IOR ) with Next Business Day response ( NBD ) or Same Business Day ( SBD ) response
1 year of IBM Courier Exchange ( ICE ) with Next Business Day response.
Type
Model Covered
Years
Pac
ePac
DKR
Euro (€)
NKR
SKR
4312-001
4312-002
4308-001, 002
4912-001, 002
4320-001, 002, 003
4322-001, 002
4332-001, 002
4332-004, 005
4545
4922-d02, dn2
4526-xxx
4519-002, n02
4527-002, n02, 008, n08
4528-002, n02
4921-002, n02, dn2, n08, dn8
4529-002, n02
4871-001 4881-001
4895-001
4885-001 4890-001
4541-002
4224-101, 201
4224-102, 202
4230-xx1
4230-xx2, x x3
4232-302
4247-001
4247-A00
4247-003
4247-V03
Network Printer 12
Network Printer 12
Infoprint Color 8
Infoprint 12
Infoprint 20
Infoprint 21
Infoprint 32
Infoprint 40
Infoprint 1145
Infoprint 1222
Infoprint 1226
Infoprint 1312
Infoprint 1332
Infoprint 1352
Infoprint 1354
Infoprint 1372
Scanner M22, M26
Scanner M32 (color)
Scanner M30, M35
Infoprint 1410 MFP
Matrix 4224
Matrix 4224
Matrix 4230
Matrix 4230
Matrix 4232
Matrix 4247
Matrix 4247
Matrix 4247
Matrix 4247
1Y IOR 5X9 NBD
1Y IOR 5X9 NBD
1Y IOR 5X9 NBD
1Y IOR 5X9 NBD
1Y IOR 5X9 NBD
1Y IOR 5X9 NBD
1Y IOR 5X9 NBD
1Y IOR 5X9 NBD
1Y IOR 5X9 NBD
1Y IOR 5X9 NBD
1Y IOR 5X9 NBD
1Y IOR 5X9 NBD
1Y IOR 5X9 NBD
1Y IOR 5X9 NBD
1Y IOR 5X9 NBD
1Y IOR 5X9 NBD
1Y IOR 5X9 NBD
1Y IOR 5X9 NBD
1Y IOR 5X9 NBD
1Y IOR 5X9 NBD
1Y IOR 5X9 NBD
1Y IOR 5X9 NBD
1Y IOR 5X9 NBD
1Y IOR 5X9 NBD
1Y IOR 5X9 NBD
1Y IOR 5X9 NBD
1Y IOR 5X9 NBD
1Y IOR 5X9 NBD
1Y IOR 5X9 NBD
PR114
PR115
PR116
PR117
PR118
PR119
PR120
PR121
PR122
PR125
PR126
PR127
PR128
PR129
PR130
PR132
PR133
PR134
PR135
PR136
PR137
PR138
PR139
PR140
PR141
PR142
PR143
PR144
PR145
29R5644
29R5645
29R5646
29R5647
29R5648
29R5649
29R5650
29R5651
29R5652
29R5687
29R5688
29R5689
29R5690
29R5691
29R5692
29R5694
29R5695
29R5696
29R5697
29R5698
29R5699
29R5700
29R5701
29R5702
29R5703
29R5704
29R5705
29R5706
29R5707
1598
1546
4461
1353
3888
2684
6342
6750
4624
792
1284
357
929
1284
4989
2409
1249
2364
2409
1284
6468
8743
5925
7955
5241
4505
4505
5145
5364
215
208
600
182
523
361
853
908
622
119
174
48
125
174
671
324
168
318
324
174
912
1176
797
1070
705
606
606
692
722
1820
1761
5079
1541
4428
3056
7221
7687
5266
1007
1473
406
1058
1473
5681
2743
1422
2692
2743
1473
7721
9956
6747
9058
5968
5130
5130
5858
6112
1980
1915
5525
1676
4816
2976
7855
8362
5728
948
1560
442
1116
1560
6012
2984
1547
2928
2984
1560
7572
9792
7224
9648
6492
5581
5581
6373
6480
01-11-2007
86
Maintenance Service Upgrades for Workgroup + Industri Printers
1 or 2 year Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or ServicePac cover
1 or 2 year of IBM Onsite Repair ( IOR ) with Next Business Day response ( NBD ) or Same Business Day ( SBD ) response
1 year of IBM Courier Exchange ( ICE ) with Next Business Day response.
Type
Model Covered
Years
Pac
ePac
DKR
Euro (€)
NKR
SKR
4400-004
4400-006
4400-008
6400-005, 05P, 050, P50
6400-009, 09P
6400-010, P10
6400-014
6400-015
6400-020
6400-I05/I5P
6400-I10/I1P/08P
4934 - xxx
4547 - xxx
4523 - xxx
6408 - xxx
6412 - xxx
4891 mdl 002
4924 mdl n05, xn5
4924 mdl n02, dn2
5504 mdl R40
Thermal 4400 - 4 Inches
Thermal 4400 - 6 Inches
Thermal 4400 - 8 Inches
Matrix 6400
Matrix 6400
Matrix 6400
Matrix 6400
Matrix 6400
Matrix 6400
Matrix 6400
Matrix 6400
Infoprint Color 1334
Infoprint 1412
Infoprint 1422
Matrix 800 LPM
Matrix 1200 LPM
Infoprint 1145 MFP
Infoprint Color 1454
Infoprint Color 1464
Infoprint 6700
5528
6493
8169
7814
9981
12732
16779
10150
12978
16551
21816
867
393
867
19967
27958
5748
6768
8532
8500
10857
13850
18252
11041
14117
18003
23731
1029
436
1029
22175
31048
5504 mdl R80
Infoprint 6700
Model v5p / v05
Infoprint 6500
29R5708
29R5709
29R5710
29R5711
29R5712
29R5713
29R5714
29R5715
29R5716
29R5717
29R5718
29R5719
29R5720
39K3131
39K3139
39K3140
40M6808
38R3160
39K3129
41E8649
41E8650
41E8656
41E8657
41E8663
41E8664
41W8819
41W8865
41E8780
41W8861
653
767
965
923
1179
1504
1982
1199
1533
1955
2577
111
48
111
2439
3415
Infoprint 6700
PR146
PR147
PR148
PR149
PR150
PR151
PR152
PR153
PR154
PR155
PR156
PR157
PR158
PR180
PR196
PR197
PR204
PR184
PR188
PR210
PR211
PR217
PR218
PR224
PR225
PR238
PR250
PR230
PR246
4855
5702
7174
6862
8765
11181
14735
8914
11397
14534
17767
820
357
820
18127
25381
5504 mdl R60
1Y IOR 5X9 NBD
1Y IOR 5X9 NBD
1Y IOR 5X9 NBD
1Y IOR 5X9 NBD
1Y IOR 5X9 NBD
1Y IOR 5X9 NBD
1Y IOR 5X9 NBD
1Y IOR 5X9 NBD
1Y IOR 5X9 NBD
1Y IOR 5X9 NBD
1Y IOR 5X9 NBD
1Y IOR 5X9 NBD
1Y IOR 5X9 NBD
1Y IOR 5X9 NBD
1Y IOR 5X9 NBD
1Y IOR 5X9 NBD
1Y IOR 5X9 NBD
1Y IOR 5X9 NBD
1Y IOR 5X9 NBD
1Y IOR 5x9 SBD
1Y IOR 7x24 SBD
1Y IOR 5x9 SBD
1Y IOR 7x24 SBD
1Y IOR 5x9 SBD
1Y IOR 7x24 SBD
1YR SBD 7x24
2YR SBD 7x24
1YR NBD 5x9
2YR NBD 5x9
6.689
1529
3783
4.384
6.140
5.530
7.748
7.048
9.862
9.769
18.848
6.977
13.465
900
206
507
589
825
743
1.041
947
1.325
1.361
2.626
972
1.876
7.368
1615
3994
4.697
6.579
5.925
8.302
7.552
10.567
10.467
20.196
7.475
14.428
8.182
1917
4739
5.406
7.572
6.819
9.555
8.692
12.161
12.046
23.243
8.603
16.605
01-11-2007
87
Maintenance Service Upgrades for Workgroup + Industri Printers
1 or 2 year Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or ServicePac cover
1 or 2 year of IBM Onsite Repair ( IOR ) with Next Business Day response ( NBD ) or Same Business Day ( SBD ) response
1 year of IBM Courier Exchange ( ICE ) with Next Business Day response.
01-11-2007
Type
Model Covered
Years
Pac
ePac
DKR
Euro (€)
NKR
SKR
Model v1p / v10
Infoprint 6500
Model v15
Infoprint 6500
Model v20
Infoprint 6500
4935 all mdl's
Infoprint 1567
4539 all mdl's
Infoprint 1585
4535 All Models
Infoprint 1512
4536 All Models
Infoprint 1532
4537 All Models
Infoprint 1552
4538 All Models
Infoprint 1572
4926 All Models
Infoprint 1534
4543 All Models
Infoprint 1540, 1560,
1580
1YR SBD 7x24
2YR SBD 7x24
1YR NBD 5x9
2YR NBD 5x9
1YR SBD 7x24
2YR SBD 7x24
1YR NBD 5x9
2YR NBD 5x9
1YR SBD 7x24
2YR SBD 7x24
1YR NBD 5x9
2YR NBD 5x9
1YR NBD 5x9
1YR SBD 7x24
1YR NBD 5x9
1YR SBD 7x24
1 YR ICE
1YR NBD 5x9
1YR SBD 7x24
1YR NBD 5x9
1YR SBD 7x24
1YR NBD 5x9
1YR SBD 7x24
1YR NBD 5x9
1YR SBD 7x24
1YR NBD 5x9
1YR SBD 7x24
1YR NBD 5x9
1YR SBD 7x24
PR239
PR251
PR231
PR247
PR240
PR252
PR232
PR248
PR241
PR253
PR233
PR249
PR259
PR260
PR266
PR267
PR276
PR277
PR278
PR291
PR292
PR298
PR299
PR305
PR306
PR284
PR285
PR336
PR337
41W8820
41W8866
41E8781
41W8862
41W8821
41W8867
41E8782
41W8863
41W8822
41W8868
41E8783
41W8864
41W9272
41W9273
41W9279
41W9280
41W9643
41W9644
41W9645
41W9658
41W9659
41W9665
41W9666
41W9672
41W9673
41W9651
41W9652
10N3875
10N3876
12.417
23.973
8.872
17.119
15.920
30.720
11.369
21.942
22.064
42.592
15.762
31.065
6.147
12.295
7.627
15.247
328
380
768
1.477
2.947
1.477
2.947
1.477
2.947
1.529
3.059
12.020
24.040
1.730
3.340
1.236
2.385
2.218
4.280
1.584
3.057
3.074
5.934
2.196
4.328
824
1.650
1.030
2050
45
52
104
199
396
199
396
199
396
206
411
1.610
3.220
13.305
25.687
9.506
18.342
17.058
32.916
12.182
23.510
23.641
45.636
16.889
33.285
6.542
13.084
8.051
16.094
347
402
812
1.560
3.112
1.560
3.112
1.560
3.112
1.615
3.230
13.110
26.230
15.312
29.563
10.940
21.110
19.632
37.883
14.020
27.058
27.208
52.522
19.437
38.308
7.696
15.392
9.553
19.095
412
477
963
1.851
3.692
1.851
3.692
1.851
3.692
1.917
3.833
15.040
30.090
88
Maintenance Service Upgrades for Workgroup + Industri Printers
1 or 2 year Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or ServicePac cover
1 or 2 year of IBM Onsite Repair ( IOR ) with Next Business Day response ( NBD ) or Same Business Day ( SBD ) response
1 year of IBM Courier Exchange ( ICE ) with Next Business Day response.
Type
4542 All Models
Infoprint 1570
4896 All Models
M40 MFP Option
4897 All Models
4929 All Models
M40 MFP Bundle
InfoPrint 1572
M40 MFP Bundle
InfoPrint 1650
Infoprint 1654
4930 All Models
InfoPrint 1664
4898 All Models
InfoPrint 1664
4546 All Models
InfoPrint 1622
4931 All Models
InfoPrint 1634
4546 4N2, X42
InfoPrint 1612
4546 X22, X32
InfoPrint 1601, 1602
4931 X22
InfoPrint 1614
5403 Model M40
InfoPrint 6700
4544 All Models
01-11-2007
Model Covered
Years
Pac
ePac
DKR
Euro (€)
NKR
SKR
2YR NBD 5x9
2YR SBD 7x24
1YR NBD 5x9
1YR SBD 7x24
2YR NBD 5x9
2YR SBD 7x24
1YR ICE NBD
1YR 7x24 SBD
1YR 5x9 NBD
1YR 7x24 SBD
1YR 5x9 NBD
1YR 7x24 SBD
1YR 5x9 NBD
1YR 7x24 SBD
1YR 5x9 NBD
1YR 7x24 SBD
1YR 5x9 NBD
1YR 7x24 SBD
1YR ICE NBD
1YR 7x24 SBD
1YR ICE NBD
1YR 7x24 SBD
1YR ICE NBD
1YR 7x24 SBD
1YR ICE NBD
1YR 7x24 SBD
1YR ICE NBD
1YR 7x24 SBD
1YR 5x9 NBD
PR338
PR339
PR345
PR346
PR347
PR348
PR360
PR362
PR370
PR371
PR379
PR380
PR388
PR389
PR397
PR398
PR406
PR407
PR415
PR416
PR424
PR425
PR433
PR434
PR442
PR443
PR451
PR452
PR483
10N3877
10N3878
10N3884
10N3885
10N3886
10N3887
42V1611
42V1613
42V1621
42V1622
42V1630
42V1631
12X7040
12X7041
12X7049
12X7050
43X3742
43X3743
43X3751
43X3752
43X3760
43X3761
44J7713
44J7714
44J8128
44J8129
44J8137
44J8138
44J8723
23.280
46.550
3.570
7.140
6.910
13.830
2.623
5.247
3.913
7.833
2.817
5.627
1.527
3.055
3.778
7.557
6.402
12.804
819
1.632
1.527
3.055
409
819
275
551
1.213
2.435
2.414
3.120
6.240
480
960
930
1.860
353
704
526
1.060
378
756
205
410
508
1.020
859
1.720
110
219
205
410
55
110
37
74
163
327
324
25.390
50.790
3.890
7.790
7.540
15.080
2.732
5.464
4.075
8.157
2.934
5.860
1.591
3.182
3.935
7.870
7.133
14.265
914
1.819
1.703
3.405
457
914
306
612
1.348
2.704
2.632
29.130
58.260
4.470
8.930
8.650
17.300
3.289
6.576
4.904
9.818
3.531
7.053
1.915
3.830
4.736
9.472
8.024
16.048
1.028
2.046
1.915
3.830
514
1.028
336
672
1.481
2.970
3.025
89
Maintenance Service Upgrades for Workgroup + Industri Printers
1 or 2 year Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or ServicePac cover
1 or 2 year of IBM Onsite Repair ( IOR ) with Next Business Day response ( NBD ) or Same Business Day ( SBD ) response
1 year of IBM Courier Exchange ( ICE ) with Next Business Day response.
Type
01-11-2007
Model Covered
4247 L03
InfoPrint 4247 Lite
4899
InfoPrint 1764
4936
InfoPrint 1754
4937
InfoPrint 1764
4960
InfoPrint 1767
4886
InfoPrint 1759
4887
InfoPrint 1769
Years
Pac
ePac
DKR
Euro (€)
NKR
SKR
1YR 7x24 SBD
1YR NBD 5x9
1YR 7x24 SBD
1YR 5x9 NBD
1YR 7x24 SBD
1YR 5x9 NBD
1YR 7x24 SBD
1YR 5x9 NBD
1YR 7x24 SBD
1YR 5x9 NBD
1YR 7x24 SBD
1YR 5x9 NBD
1YR 7x24 SBD
1YR 5x9 NBD
1YR 7x24 SBD
PR484
PR519
PR520
PR492
PR493
PR501
PR502
PR510
PR511
PR538
PR539
PR547
PR548
PR556
PR557
44J8724
44T5908
44T5909
44T5864
44T5865
44T5873
44T5874
44T5882
44T5883
44T6026
44T6027
44D3436
44D3437
44D3445
44D3446
4.830
3.488
6.976
5.426
10.845
1.833
3.667
3.398
6.805
6.522
13.036
14.736
29.472
14.736
29.472
648
468
936
728
1.460
246
492
456
913
875
1.750
1.980
3.960
1.980
3.960
5.264
3.802
7.603
5.914
11.819
1.999
3.997
3.704
7.416
7.108
14.207
16.059
32.117
16.059
32.117
6.050
4.370
8.739
6.797
13.584
2.297
4.594
4.258
8.524
8.170
16.329
18.458
36.915
18.458
36.915
90
Maintenance Service Upgrades for Cutsheet Printers
1 year Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or ServicePac cover
1 year of IBM onsite maintenance ( IOR ), with Next Business Day response (NBD) 5x11 or 7x24 coverage
01-11-2007
Type
Model Covered
Years
Pac
ePac
DKR
Euro (€)
NKR
SKR
2761, 2775 - 001
2761, 2775 - 001
2790, 2706 - 001
2790, 2706 - 001
2707 All Models
2707 All Models
Infoprint 2060 ES-2075 ES
Infoprint 2060 ES-2075 ES
Infoprint 2090 ES-2105 ES
Infoprint 2090 ES-2105 ES
InfoPrint 2190, 2210, 2235
InfoPrint 2190, 2210, 2235
1Y IOR 5x11NBD
1Y IOR 7x24 NBD
1Y IOR 5x11NBD
1Y IOR 7x24 NBD
1YR 5x9 NBD
1YR 7x24 SBD
PR198
PR199
PR200
PR201
PR460
PR461
39K3141
39K3142
39K3143
39K3144
44J8119
44J8120
26756
34782
53511
69565
57.457
73.260
3600
4680
7200
9360
7.720
9.840
27420
35646
54840
71292
63.787
81.332
32244
41917
65460
85098
70.060
89.330
91
RSS ServicePac / Warranty Service Upgrade 24x7xSBD 3Years
These 3 Years ServicePac provide 24 hour by 7 days a week cover including Holidays, with Same Business Day response ( SBD ).
Cover includes, for the associated products, IBM 2x20 display, IBM Keyboard and IBM Cash drawer.
For general information, see PLET ZS04-0162 / ZS05-0120
Type
Model Covered
Description
Pac
ePac
DKR
Euro (€)
NKR
SKR
4610
4610
4610
4610
4614
4614
4614
4614
4800
4800
4800
4820
4820
4820
4820
4910
4820
4840
4840
4840
4838
4800
4800
4800
4800
4810
4820
4851
4851
TF6 TM6 TN5
TG3 TI3 TN3
TG4
TI4
A04
A05
S04 V04
S05 V05
721 741
C41 W41
781 W81
10D 1FR
2GB 2WB
5GN 5WN
42D 4FD
33D T3S
46T
543 544 563 564 E44 E64
P44
P64
1Z2 1Z5 E32 E35 W7Z
C42 E42 E82
722
742
782
33H E3H
2GD 2WD
514 E14
P14
SureMark Thermal Printer
SureMark Thermal Printer
SureMark Thermal Printer
SureMark Thermal Printer
SureOne POS Terminal
SureOne POS Terminal
SureOne POS Terminal
SureOne POS Terminal
SurePOS 700 Terminal
SurePOS 700 Terminal
SurePOS 700 Terminal
SurePoint Display
SurePoint Display
SurePoint Display
SurePoint Display
SurePOS 300 Express
SurePoint Display
SurePOS 500
SurePOS 500
SurePOS 500
IBM Kiosk
SurePOS 700 Terminal
SurePOS 700 Terminal
SurePOS 700 Terminal
SurePOS 700 Terminal
SurePOS 300 Terminal
SurePoint Display
SurePOS 500 Express
SurePOS 500 Express
R301
R302
R303
R304
R306
R308
R309
R310
R316
R318
R319
R327
R328
R329
R330
R331
R332
R336
R338
R339
R344
R347
R348
R349
R350
R351
R353
R354
R355
44T5968
44T5969
44T5970
44T5971
44T5972
44T5973
44T5974
44T5975
44T5976
44T5977
44T5978
44T5979
44T5980
44T5981
44T5982
44T5983
44T5984
44T5985
44T5986
44T5987
44T5988
44T5989
44T5990
44T5991
44T5992
44T5993
44T5994
44T5995
44T5996
1.575
2.702
2.884
3.066
6.102
7.593
8.938
10.089
2.793
3.187
4.017
1.611
2.848
3.242
3.811
4.429
4.544
3.720
4.763
5.538
3.575
2.211
1.648
1.824
2.339
2.551
933
4.641
5.211
212
363
387
412
819
1.020
1.200
1.360
375
428
540
217
383
435
512
595
610
500
640
744
480
297
222
245
314
343
126
623
700
1.717
2.946
3.144
3.342
6.650
8.275
9.741
10.995
3.045
3.474
4.379
1.757
3.104
3.533
4.154
4.828
4.953
4.055
5.191
6.036
3.897
2.411
1.797
1.988
2.549
2.781
1.017
5.059
5.680
1.974
3.386
3.613
3.841
7.644
9.511
11.196
12.638
3.500
3.993
5.033
2.019
3.568
4.061
4.775
5.549
5.693
4.661
5.966
6.938
4.479
2.771
2.065
2.285
2.930
3.196
1.169
5.815
6.528
01-11-2007
92
RSS ServicePac / Warranty Service Upgrade 24x7xSBD 3Years
These 3 Years ServicePac provide 24 hour by 7 days a week cover including Holidays, with Same Business Day response ( SBD ).
Cover includes, for the associated products, IBM 2x20 display, IBM Keyboard and IBM Cash drawer.
For general information, see PLET ZS04-0162 / ZS05-0120
Type
Model Covered
Description
Pac
ePac
DKR
Euro (€)
NKR
SKR
4951
4910
4910
4838
4820
4846
4846
4610
4610
4610
514
33S
T3D
1Z7 EZ7 W2Z W5Z
1GD 1WD
545 564 E45 E65
P45 P65
TG9 TI9
TG5 TI5
TF7 TM7
SurePOS 500 Express
SurePOS 300 Express
SurePOS 300 Express
IBM Kiosk
SurePoint Display
SurePOS 500
SurePOS 500
SureMark Thermal Printer
SureMark Thermal Printer
SureMark Thermal Printer
R356
R357
R358
R359
R360
R361
R362
R363
R364
R365
44T5997
44T5998
44T5999
44T6000
44T6001
44T6002
44T6003
44T6004
44T6005
44T6006
4.435
3.308
5.205
3.332
757
1.902
2.520
1.193
2.678
587
596
444
699
448
102
256
339
161
360
79
4.834
3.606
5.673
3.632
826
2.074
2.748
1.301
2.919
641
5.557
4.145
6.520
4.175
949
2.384
3.158
1.496
3.355
737
01-11-2007
93
Point-of-Sale POS / RSS Products ServicePac
e-ServicePacs with 2 years on-site maintenance starting after the 1 year Base Warranty with a next business day onsite response.
These ServicePacs provide 18 hour by 6 days a week Mon => Sat cover. Cover includes, for the associated products, IBM 2x20 display,
IBM Keyboard and IBM Cash drawer. For general information, see PLET ZS04 - 0162
Featurecode = remove "R0" in Pac name and insert "48" example = R024 is featurecode 4824.
Type
Model Covered
Description
Pac
ePac
DKR
Euro (€)
NKR
SKR
4610
4610
4610
4610
4614
4614
4614
4614
4614
4614
4694
4694
4694
4694
4694
4800
4800
4800
4800
4800
4810
4810
4810
4810
4810
4820
4820
4820
4910
TF6, TM6, TN5
TN3, TG3, TI3
TG4
TI4
A03
F03, A04, FC3
F01
A05
V04, S04
S05, V05
106, 146
205, 207, 247
245, SNT, 307, 347, V07, V47, LNT
206, 246
2L6, 2S6, P07, P47
721, 741
7C1
102, 142, 781, W81
732, 733, 20, 24, 752, 753
7V2, 7V3, 7P2, 7P3
31C, 32C
31H, 32H
32T
31K, 32K
31T
10D, 1FR
42D, 4FD, 46D, 48D
42T
33D, T3S
SureMark Thermal Printer
SureMark Thermal Printer
SureMark Thermal Printer
SureMark Thermal Printer
SureOne POS Terminal
SureOne POS Terminal
SureOne POS Terminal
SureOne POS Terminal
SureOne POS Terminal
SureOne POS Terminal
SurePOS Terminal
SurePOS Terminal
SurePOS Terminal
SurePOS Terminal
SurePOS Terminal
SurePOS 700 Terminal
SurePOS 700 Terminal
SurePOS 700 Terminal
SurePOS 700 Terminal
SurePOS 700 Terminal
SurePOS 300 Terminal
SurePOS 300 Terminal
SurePOS 300 Terminal
SurePOS 300 Terminal
SurePOS 300 Terminal
SurePoint Display
SurePoint Display
SurePoint Display
R001
R002
R003
R004
R005
R006
R007
R008
R009
R010
R011
R012
R013
R038
R014
R015
R016
R017
R018
R019
R020
R021
R022
R023
R024
R025
R026
R027
R027
29R5231
29R5232
29R5233
29R5234
29R5235
29R5236
29R5237
29R5238
29R5239
29R5240
29R5241
29R5242
29R5243
29R5268
29R5244
29R5245
29R5246
29R5247
29R5248
29R5249
29R5250
29R5251
29R5252
29R5253
29R5254
29R5255
29R5256
29R5257
29R5257
1.540
2.800
2.980
3.100
5.290
5.560
6.100
6.600
7.800
8.800
2.640
3.460
3.840
4.260
4.660
2.140
2.190
3.660
4.200
4.560
2.590
2.820
4.480
6.620
8.900
1.420
3.880
4.620
4.620
178
306
326
346
584
690
746
858
1.010
1.138
312
404
468
488
538
316
356
454
512
586
340
368
636
874
1.142
182
430
500
500
1.560
2.980
3.140
3.280
5.400
5.060
5.080
5.780
6.760
7.640
2.940
3.480
3.920
4.460
4.800
2.180
2.300
3.720
4.260
4.340
2.380
2.580
4.520
6.200
8.100
1.280
3.980
4.780
4.780
1.640
3.200
3.200
3.580
5.900
6.760
7.120
7.760
9.200
10.340
3.040
4.280
4.860
4.720
5.720
2.620
2.680
4.100
5.000
5.720
3.120
3.400
5.800
8.020
10.600
1.680
4.310
4.940
4.940
01-11-2007
SurePOS 300 Express V2
94
Point-of-Sale POS / RSS Products ServicePac
e-ServicePacs with 2 years on-site maintenance starting after the 1 year Base Warranty with a next business day onsite response.
These ServicePacs provide 18 hour by 6 days a week Mon => Sat cover. Cover includes, for the associated products, IBM 2x20 display,
IBM Keyboard and IBM Cash drawer. For general information, see PLET ZS04 - 0162
Featurecode = remove "R0" in Pac name and insert "48" example = R024 is featurecode 4824.
Type
Model Covered
Description
Pac
ePac
DKR
Euro (€)
NKR
SKR
4820
4820
4835
4840
4840
4840
4840
4840
4840
4840
46T, 4FT
48T
150, 152, 120
532, 622, 552, 642, 652, 542
562, 573, P43, P44, W73
521, 531, P63, P64
P32, 62P, 65P, P52, 551, 64P, P42
541, P62, 561
52P, 53P
55P, 54P, 56P
C41, W41
2GB, 2WB
4GT, 4WT, 5GN, 5WN
153, 15W
543, 544, 563, 564,
E44, E64, W43, W63
1Z2, 1Z5, 1ZV, E32, E35
32 E
532
E42
C42, E82
722
742
782
33H
E3H
33K
33T
SurePoint Display
SurePoint Display
IBM Kiosk
SurePOS 500
SurePOS 500
SurePOS 500
SurePOS 500
SurePOS 500
SurePOS 500
SurePOS 500
POS Terminal Controller / adv
R028
R029
R030
R031
R032
R033
R034
R035
R036
R037
29R5258
29R5259
29R5260
29R5261
29R5262
29R5263
29R5264
29R5265
29R5266
29R5267
R039
R040
R041
R042
R043
R043
R044
R045
R046
R047
R047
R048
R049
R050
R051
R051
R052
R052
R091
29R5269
29R5270
29R5271
29R5272
29R5273
29R5273
29R5274
29R5275
29R5276
29R5277
29R5277
29R5278
29R5279
29R5280
29R5281
29R5281
29R5282
29R5282
29R5291
4.660
4.680
6.720
3.800
4.200
5.460
5.680
6.320
6.980
7.860
2.676
2.394
2.721
4.713
3.122
3.122
3.420
4.790
4.330
1.868
1.868
1.386
1.526
1.967
2.146
2.146
5.579
5.579
1.599
514
538
794
490
538
626
672
722
808
894
360
322
366
634
420
420
404
566
512
250
250
186
206
264
288
288
748
748
215
4.820
4.920
6.800
3.460
3.800
5.140
5.150
6.420
7.080
7.960
2.945
2.634
2.995
5.188
3.436
3.436
3.460
4.850
4.390
1.989
1.989
1.476
1.696
2.094
2.284
2.284
5.938
5.938
1.744
5.160
5.180
7.940
4.560
5.000
6.280
6.780
6.880
8.160
8.700
3.248
2.905
3.302
5.720
3.789
3.789
4.040
5.660
5.120
2.340
2.340
1.736
1.862
2.464
2.687
2.687
6.985
6.985
2.004
4800
4820
4820
4835
4840
4840
4838
4910
4940
4800
4800
4800
4800
4800
4810
4810
4810
4810
4846
01-11-2007
545 E45
POS Flat Panel Display
POS Flat Panel Display
NetVista Kiosk High-end
POS Flat Panel Touch Display
POS Flat Panel Touch Display
Anyplace Kiosk
SurePOS 300 Express
SurePOS 500 Express
POS Terminal, value, XPE
POS Terminal, controller
POS Terminal, entry
POS Terminal, value
POS Terminal, performance
POS Terminal, think client
POS Terminal, think client, XPE
POS Terminal, bundle, non-Touch
POS Terminal, bundle, Touch
SurePOS 500
95
Point-of-Sale POS / RSS Products ServicePac
e-ServicePacs with 2 years on-site maintenance starting after the 1 year Base Warranty with a next business day onsite response.
These ServicePacs provide 18 hour by 6 days a week Mon => Sat cover. Cover includes, for the associated products, IBM 2x20 display,
IBM Keyboard and IBM Cash drawer. For general information, see PLET ZS04 - 0162
Featurecode = remove "R0" in Pac name and insert "48" example = R024 is featurecode 4824.
Type
4846
4610
4610
4610
01-11-2007
Model Covered
Description
P45 P65
TI9 TG9
TG5
TF7
SurePOS 500
SureMark Thermal Printer
SureMark Thermal Printer
SureMark Thermal Printer
Pac
ePac
DKR
Euro (€)
NKR
SKR
R092
R093
R094
R095
29R5292
29R5293
29R5294
29R5295
2.120
1.005
2.254
496
285
135
303
67
2.312
1.097
2.457
542
2.657
1.260
2.824
623
96
Point-of-Sale POS / RSS Products ServicePac ePac versions
These 3 Years ServicePacs provide 9 hour by 5 days a week - Mon => Fri cover, with a Next Business Day response ( NBD ).
Cover includes, for the associated products, IBM 2x20 display, IBM Keyboard and IBM Cash drawer.
For general information, see PLET ZS05-0120.
Type
Model Covered
Description
Pac
ePac
DKR
Euro (€)
NKR
SKR
4610
4610
4610
4610
4614
4614
4614
4614
4614
4614
4694
4694
4694
4694
4694
4800
4800
TF6, TM6, TN5
TN3, TG3, TI3
TG4
TI4
A03
F03, A04, FC3
F01
A05
V04, S04
S05, V05
106, 146
205, 207, 247
245, SNT, 307, 347, V07, V47, LNT
206, 246
2L6, 2S6, P07, P47
721, 741
7C1
C41, W41
102, 142, 781, W81
732, 733, 20, 24, 752, 753
7V2, 7V3, 7P2, 7P3
31C, 32C
31H, 32H
32T
31K, 32K
31T
10D, 1FR
2GB, 2WB
4GT, 4WT, 5GN, 5WN
SureMark Thermal Printer
SureMark Thermal Printer
SureMark Thermal Printer
SureMark Thermal Printer
SureOne POS Terminal
SureOne POS Terminal
SureOne POS Terminal
SureOne POS Terminal
SureOne POS Terminal
SureOne POS Terminal
SurePOS Terminal
SurePOS Terminal
SurePOS Terminal
SurePOS Terminal
SurePOS Terminal
SurePOS 700 Terminal
SurePOS 700 Terminal
POS Terminal Controller / adv
SurePOS 700 Terminal
SurePOS 700 Terminal
SurePOS 700 Terminal
SurePOS 300 Terminal
SurePOS 300 Terminal
SurePOS 300 Terminal
SurePOS 300 Terminal
SurePOS 300 Terminal
SurePoint Display
R101
R102
R103
R104
R105
R106
R107
R108
R109
R110
R111
R112
R113
R114
R115
R116
R117
41C5179
41C5180
41C5181
41C5182
41C5183
41C5184
41C5185
41C5186
41C5187
41C5188
41C5189
41C5190
41C5191
41C5192
41C5193
41C5194
41C5195
R118
R119
R120
R121
R122
R123
R124
R125
R126
R127
41C5196
41C5197
41C5198
41C5199
41C5200
41C5201
41C5202
41C5203
41C5204
41C5205
POS Flat Panel Display
POS Flat Panel Display
R128
R129
41C5206
41C5207
2.200
4.000
4.257
4.429
7.557
7.943
8.714
9.429
11.143
12.571
3.771
4.943
5.486
6.086
6.657
3.057
3.129
3.823
5.229
6.000
6.514
3.700
4.029
6.400
9.457
12.714
2.029
3.420
3.887
254
437
466
494
834
986
1.070
1.230
1.450
1.630
446
577
669
697
769
451
509
514
649
731
837
486
526
909
1.250
1.640
260
460
523
2.229
4.257
4.486
4.486
7.714
7.229
7.257
8.257
9.657
10.914
4.200
4.971
5.600
6.371
6.857
3.120
3.286
4.208
5.314
6.086
6.200
3.400
3.686
6.457
8.857
11.571
1.829
3.764
4.278
2.343
4.571
4.571
5.114
8.429
9.657
10.171
11.086
13.143
14.771
4.343
6.114
6.943
6.743
8.171
3.743
3.829
4.640
5.857
7.143
8.171
4.457
4.857
8.286
11.457
15.143
2.400
4.150
4.718
4800
4800
4800
4800
4810
4810
4810
4810
4810
4820
4820
4820
01-11-2007
97
Point-of-Sale POS / RSS Products ServicePac ePac versions
These 3 Years ServicePacs provide 9 hour by 5 days a week - Mon => Fri cover, with a Next Business Day response ( NBD ).
Cover includes, for the associated products, IBM 2x20 display, IBM Keyboard and IBM Cash drawer.
For general information, see PLET ZS05-0120.
Type
Model Covered
Description
Pac
ePac
DKR
Euro (€)
NKR
SKR
4820
4820
4910
4820
4820
42D, 4FD, 46D, 48D
42T
33D, T3S
46T, 4FT
48T
153, 15W
150, 152, 120
543, 544, 563, 564,
E44, E64, W43, W63
532, 622, 552, 642, 652, 542
562, 573, P43, P44, W73
521, 531, P63, P64
P32, 62P, 65P, P52, 551, 64P, P42
541, P62, 561
52P, 53P
55P, 54P, 56P
1Z2, 1Z5, 1ZV, E32, E35
32 E
532
E42
C42, E82
722
742
782
33H
E3H
33K
SurePoint Display
SurePoint Display
SurePOS 300 Express V2
SurePoint Display
SurePoint Display
R130
R131
R131
R132
R133
41C5208
41C5209
41C5209
41C5210
41C5211
NetVista Kiosk High-end
IBM Kiosk
R134
R135
41C5212
41C5213
POS Flat Panel Touch Display
POS Flat Panel Touch Display
SurePOS 500
SurePOS 500
SurePOS 500
SurePOS 500
SurePOS 500
SurePOS 500
SurePOS 500
R136
R136
R137
R138
R139
41C5214
41C5214
41C5215
41C5216
41C5217
41C5218
41C5219
41C5220
41C5221
41C5222
41C5223
41C5224
5.543
6.600
6.600
6.657
6.686
6.734
9.600
4.461
4.461
5.429
6.000
7.800
8.114
9.029
9.971
11.229
4.880
6.840
6.190
2.661
2.661
1.987
2.177
2.737
3.063
3.063
7.976
2.284
3.029
614
714
714
734
769
906
1.140
600
600
700
769
894
960
1.040
1.160
1.280
577
809
731
357
357
266
293
368
411
411
1.070
307
407
5.686
6.829
6.829
6.886
7.029
7.411
9.714
4.909
4.909
4.943
5.429
7.343
7.357
9.171
10.114
11.371
4.940
6.930
6.270
2.832
2.832
2.116
2.418
2.851
3.261
3.261
8.489
2.490
3.302
6.157
7.057
7.057
7.371
7.400
8.172
11.343
5.414
5.414
6.514
7.143
8.971
9.686
9.829
11.657
12.429
5.770
8.090
7.310
3.332
3.332
2.489
2.656
3.431
3.836
3.836
9.986
2.862
3.796
4835
4835
4840
4840
4840
4840
4840
4840
4840
4840
4840
4838
4910
4940
4800
4800
4800
4800
4800
4810
4810
4810
4846
4846
01-11-2007
545 E45
P45 P65
Anyplace Kiosk
SurePOS 300 Express
SurePOS 500 Express
POS Terminal, value, XPE
POS Terminal, controller
POS Terminal, entry
POS Terminal, value
POS Terminal, performance
POS Terminal, think client
POS Terminal, think client, XPE
POS Terminal, bundle, non-Touch
SurePOS 500
SurePOS 500
R140
R141
R142
R143
R144
R145
R146
R147
R147
R148
R149
R150
R151
R151
R152
R161
R162
41C5225
41C5225
41C5226
41C5227
41C5228
41C5229
41C5229
41C5230
41C5239
41C5240
98
Point-of-Sale POS / RSS Products ServicePac ePac versions
These 3 Years ServicePacs provide 9 hour by 5 days a week - Mon => Fri cover, with a Next Business Day response ( NBD ).
Cover includes, for the associated products, IBM 2x20 display, IBM Keyboard and IBM Cash drawer.
For general information, see PLET ZS05-0120.
Type
4610
4610
4610
01-11-2007
Model Covered
Description
TI9 TG9
TG5
TF7
SureMark Thermal Printer
SureMark Thermal Printer
SureMark Thermal Printer
Pac
ePac
DKR
Euro (€)
NKR
SKR
R163
R164
R165
41C5241
41C5242
41C5243
1.436
3.217
715
193
432
96
1.566
3.507
780
1.799
4.031
896
99
ServicePac for POS MVS Products
These 3 Years ServicePacs provide 9 hour by 5 days a week - Mon => Fri cover, with a Next Business Day response ( NBD ).
The normal 1 Year Base Warranty are included in the total of 3 Years coverage, and therefore these offering only apply for new MVS products.
For general information, see PLET ZS05-0120.
Type
ARA2
J065
J066
AK45
E506
AK85
BR09
P802
P732
P930
BS15
W172
BH30
01-11-2007
Vendor
Model Covered / Description
Pac
ePac
DKR
Euro (€)
NKR
SKR
ADS Anker
ADS Anker
ADS Anker
CashBase
Epson
Symbol
Symbol
PSC
PSC
PSC
Symbol
Welch-Allyn
Symbol
Cashdrawer mdl 000 / Case Baseplate
Cashdrawer mdl 000 / Case Baseplate
Cashdrawer mdl 000 / Cash Drawer
Cashdrawer mdl 059 / Cash Drawer
Printer mdl 000 / TM-T88iii
Scanner, Desk mdl 000 / LS-2100
Scanner, Desk mdl 000 / LS-4008
Scanner, Desk mdl 000 / Magellan 2200VS
Scanner, Desk mdl 000, 001, 002 / Magellan 820x
Scanner, Desk mdl 000 / Magellan 8500, 8560
Scanner, Handheld mdl 000 / LS-9208
Scanner, Handheld mdl 000 / 3870LX
Scanner, Handheld mdl 000 / P302fzy
R365
R366
R367
R368
R369
R370
R371
R372
R373
R374
R375
R375
R376
42V1265
42V1266
42V1267
42V1268
42V1269
42V1270
42V1271
42V1272
42V1273
42V1274
42V1275
42V1275
42V1276
390
618
773
464
928
585
1.082
3.248
2.939
1.237
854
854
2.629
53
83
104
63
125
79
146
436
394
166
115
115
353
426
676
844
507
1.013
639
1.182
3.544
3.207
1.351
932
932
2.869
489
775
968
581
1.162
733
1.356
4.066
3.679
1.549
1.069
1.069
3.292
100
IBM Education / e-Learning ServicePac
The new IBM Education Pacs is a discount-purchase program that gives your employees access to the top-notch classroom training, technical
conferences and e-Learning offerings at a very competitive price. Enables convenient discounted funding management for IT Learning with
1 Year of training - including 5 to 10% discount, varied on 3 entry price levels. Applies to a variety of education offerings in multiple formats.
Depending on Country it can include: Classroom, Conferences, Itso, e-Learning. Details can be found in PLET: ZS05-0131
The e-Learning Web Lecture Courses let you learn three of the hottest subjects in the IBM System x environment. Details in PLET: ZS05-0130
01-11-2007
Type
Description
Pac
ePac
DKR
Euro (€)
NKR
SKR
Education Pack
Education Pack
Education Pack
e-Learning Course
e-Learning Course
e-Learning Course
Small
Medium
Large
for BladeCenter
for IBM Director
for VMware
DE01
DE02
DE03
DE04
DE05
DE06
41C5722
41C5723
41C5724
41C5725
41C5726
41C5727
19.000
36.800
72.000
1.548
1.826
1.393
2.375
4.600
9.000
209
246
188
19.000
36.800
72.000
1.706
2.013
1.535
19.000
36.800
72.000
1.895
2.235
1.705
101