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Download ALLIANCE AWN311SP111TW01 Service manual
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Troubleshooting Home Topload Washers Refer to Page 5 for Model Numbers TLW2C www.comlaundry.com Part No. 201520R3 July 2009 Table of Contents Section 1 – Safety Information ...............................................................3 Section 2 – Introduction ..........................................................................5 Model Identification ..............................................................................5 How Your Washer Works .....................................................................6 Customer Service...................................................................................8 Nameplate Location...............................................................................8 Section 3 – Troubleshooting....................................................................9 1. Low Water Level on High Fill Setting..........................................9 2. No Hot Water ..............................................................................10 3. No Cold Water ............................................................................11 4. No Warm Water ..........................................................................12 5. Slow Hot Fill or Warm Fill is Too Cold .....................................13 6. Water Fill Does Not Stop At Proper Level .................................14 7. Washer Fills, Motor Hums..........................................................15 8. Timer Does Not Advance ...........................................................16 9. Motor Does Not Run...................................................................17 10. No Agitation................................................................................18 11. Constant Agitation ......................................................................19 12. Washer Overheats, Cycles On Motor Thermal Protector, Switch Actuator Kicks In and Out ..........................................................20 13. Slow Spin or No Spin..................................................................21 14. Constant Spin ..............................................................................22 15. Washer Stops In Cycle; Quits After a Couple Loads; Is Intermittent..................................................................................23 16. Washer Is Locked Up or Binding ...............................................24 17. Outer Tub Does Not Empty ........................................................25 18. Excessive Vibration ....................................................................26 19. Water Leaking From Outer Tub..................................................27 Section 4 – Adjustments ........................................................................29 20. Leveling Legs..............................................................................29 21. Belt (Agitate and Spin) ...............................................................29 Section 5 – Test Procedures ..................................................................31 22. Motor Test Procedure..................................................................31 23. Mixing Valve Solenoid Test Procedure ......................................32 24. Temperature Switch Test Procedure ...........................................32 Section 6 – Cycle Sequence Charts.......................................................33 Timer No. 37927P Cycle Sequence ................................................. 33 Timer No. 38881P Cycle Sequence ................................................. 34 Timer No. 200927P Cycle Sequence ............................................... 36 Timer No. 37922P Cycle Sequence ................................................. 37 Section 7 – Internal Wiring of Washer Motor Switch........................39 Motor Assembly (1 Speed Motors).................................................. 39 Motor Assembly (2 Speed Motors).................................................. 40 © Copyright 2009, Alliance Laundry Systems LLC All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any means without the expressed written consent of the publisher. 201520 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 1 Notes 2 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201520 Section 1 Safety Information Throughout this manual and on machine decals, you will find precautionary statements (“CAUTION,” “WARNING,” and “DANGER”) followed by specific instructions. These precautions are intended for the personal safety of the operator, user, servicer and those maintaining the machine. a DANGER Danger indicates an imminently hazardous situation that, if not avoided, will cause severe personal injury or death. a WARNING Warning indicates a hazardous situation that, if not avoided, could cause severe personal injury or death. a CAUTION Caution indicates a hazardous situation that, if not avoided, may cause minor or moderate personal injury or property damage. Additional precautionary statements (“IMPORTANT” and “NOTE”) are followed by specific instructions. IMPORTANT The word “IMPORTANT” is used to inform the reader of specific procedures where minor machine damage will occur if the procedure is not followed. NOTE The word “NOTE” is used to communicate installation, operation, maintenance or servicing information that is important but not hazard related. In the interest of safety, some general precautions relating to the operation of this machine follow. WARNING • Failure to install, maintain and/or operate this product according to the manufacturer’s instructions may result in conditions which can produce serious injury, death and/or property damage. • Do not repair or replace any part of the product or attempt any servicing unless specifically recommended or published in this Service Manual and unless you understand and have the skills to carry out the servicing. • Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the product is properly grounded and to reduce the risk of fire, electric shock, serious injury or death. W006R2 201520 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 3 Safety Information WARNING To reduce the risk of electric shock, fire, explosion, serious injury or death: • Disconnect electric power to the washer before servicing. • Never start the washer with any guards/panels removed. • Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the washer is properly grounded. W003 WARNING Repairs that are made to your products by unqualified persons can result in hazards due to improper assembly or adjustments subjecting you or the inexperienced person making such repairs to the risk of serious injury, electrical shock or death. W007 WARNING If you or an unqualified person perform service on your product, you must assume the responsibility for any personal injury or property damage which may result. The manufacturer will not be responsible for any injury or property damage arising from improper service and/or service procedures. W008 NOTE: The WARNINGS and IMPORTANT INSTRUCTIONS appearing in this manual are not meant to cover all possible conditions and situations that may occur. Common sense, caution and care must be exercised when installing, maintaining or operating the washer. Always contact your dealer, distributor, service agent or the manufacturer about any problems or conditions you do not understand. Locating an Authorized Servicer Alliance Laundry Systems is not responsible for personal injury or property damage resulting from improper service. Review all service information before beginning repairs. Warranty service must be performed by an authorized technician, using authorized factory parts. If service is required after the warranty expires, Alliance Laundry Systems also recommends contacting an authorized technician and using authorized factory parts. 4 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201520 Section 2 Introduction Model Identification Information in this manual is applicable to these washer models. AWN311SP111TW01 AWN412SP111TW01 AWN432SP111TW01 AWN542SP111TW01 AWS01NW AWS17NW AWS44NW 201520 AWS45NW AWS48NW AWS51NW AWS52NW AWS53NW AWS75NW AWS76NW © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 5 Introduction How Your Washer Works Pressure Switch Temperature Switch Timer Mixing Valve Agitator Washtub Outer Tub Transmission Pump Motor TLW306S 6 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201520 Introduction The cycle begins with a wash fill. The water temperature is determined by the temperature selector. While water fills the washtub, a column of air is trapped in a pressure bulb and hose. The air pressure continues to increase as the washtub fills with water until it is great enough to activate the pressure switch. The pressure switch then causes the wash fill to stop and wash agitation to begin. However, the loading door must be closed for the washer to agitate or spin. The washer uses a reversing type motor, a special drive belt and an idler assembly. The idler assembly applies tension to the outside of the drive belt. During agitation, the motor runs in the counterclockwise direction. The spring tension on the idler pulley applies the tension required to reduce the slack on the drive belt and maintain maximum belt to motor pulley contact. This eliminates belt slippage and ensures an efficient wash action, even with extra large loads. The belt drives the transmission drive pulley in the counterclockwise direction. The pulley drives the helix which is splined to the input shaft of the transmission. This causes the input shaft to turn inside of a roller clutch which is pressed into the transmission cover. This roller clutch acts as a bearing in the counterclockwise direction allowing the transmission gears to operate. The transmission’s rack and pinion gear design produces a 210 degree agitation stroke at the output shaft of the transmission which drives the agitator. The brake assembly remains locked during the agitation mode since no pressure is applied to it by the transmission drive pulley. As water is removed by the pump and the momentum of the washtub increases, the idler spring tension gradually overcomes the belt tension removing the belt slack. This eventually increases the belt to pulley contact until maximum spin speed is achieved. The drive pulley turns clockwise riding up the ramps of the helix, exerting pressure on the brake and forcing it to release from brake pads. The helix drives the input shaft of the transmission, and when the input shaft turns in the clockwise direction the roller clutch locks onto the shaft causing the entire transmission assembly to turn. None of the gears in the transmission are operating at this time. The hub of the washtub is splined to the transmission tube and rotates with the transmission assembly. The centrifugal force created by the spinning washtub causes water to be extracted from the clothes. Water is introduced during the first spin to “SPRAY” the garments and remove suds from them. The initial spin is followed by rinse agitation to rinse away any detergent residue. The washer fills and then agitates like the wash portion of the cycle. Following rinse agitation, a final spin extracts the rinse water from the clothes preparing them for the dryer. After the wash agitation is completed, the timer advances into the first spin. During spin, the motor reverses turning in the clockwise direction to spin the water out of the washtub. The combination of water, washtub and load weight cause the drive belt tension on the idler side of the belt to overtake the idler spring pressure allowing the belt to become slack on the opposite side. This reduces the belt to pulley contact and allows slipping between the belt and pulley. 201520 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 7 Introduction Customer Service If literature or replacement parts are required, contact the source from whom the machine was purchased or contact Alliance Laundry Systems at (920) 748-3950 for the name and address of the nearest authorized parts distributor. For technical assistance, call (920) 748-3121. Nameplate Location When calling or writing about your product, be sure to mention model and serial numbers. Model and serial numbers are located on nameplate(s) as shown. W429SE1B 8 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201520 Section 3 Troubleshooting WARNING To reduce the risk of electric shock, fire, explosion, serious injury or death: • Disconnect electric power to the washer before servicing. • Never start the washer with any guards/panels removed. • Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the washer is properly grounded. W003 IMPORTANT: Refer to Wiring Diagram for aid in testing washer components. 1. Low Water Level on High Fill Setting a. If there is an instance of a low water level on the highest fill setting, check that the high setting water level is approximately 1.5 inches below the top row of washtub holes. b. If the water level is within .5 inch of this level without clothes, it is performing as designed. Recent new mandates from the Department of Energy (DOE) call for certain efficiencies to be met by all washer manufacturers which require the use of a different pressure switch to meet these requirements. No modification can be made to the washer to fill higher on this setting. 9 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201520 Troubleshooting 2. No Hot Water There is no hot water. Is the water supply faucet closed? Yes Open faucet. Test for continuity Yes through timer circuits (refer to wiring diagram) and replace if inoperative. Is timer inoperative? No No Yes Is the water supply cold? Yes Test switch and replace if inoperative. Is temperature switch inoperative? Check water heater. No No Yes Is the hot water fill hose kinked? Straighten or replace hose. No Is pressure switch inoperative? Yes No Is the mixing valve screen or screen in outer end of fill hose nearest water supply faucet clogged? Disconnect hot Yes fill hose and clean or replace screen. Is pressure hose clogged? Yes Test switch. Must have continuity from terminal 1 to 2 when empty or 1-3 when full. Replace if inoperative. Remove and clean or replace hose. No No Is hot water mixing valve solenoid inoperative? Yes Test solenoid and replace if necessary. Is there broken, loose or incorrect wiring? No 10 Yes Refer to appropriate wiring diagram. TLW346S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201520 Troubleshooting 3. No Cold Water There is no cold water. Is the water supply faucet closed? Yes Open faucet. Is temperature switch inoperative? Yes Test switch and replace if inoperative. No No Is the cold water fill hose kinked? Yes Straighten or replace hose. Is pressure switch inoperative? Yes No Test switch. Must have continuity from terminal 1 to 2 when empty or 1-3 when full. Replace if inoperative. No Is the mixing valve screen or screen in outer end of fill hose nearest water supply faucet clogged? Disconnect Yes cold fill hose and clean or replace screen. Is pressure hose clogged? Yes Remove and clean or replace hose. No No Is cold water mixing valve solenoid inoperative? Yes Test solenoid and replace if necessary. Is there broken, loose or incorrect wiring? Yes Refer to appropriate wiring diagram. No Is timer inoperative? No 201520 Yes Test for continuity through timer circuits (refer to wiring diagram) and replace if inoperative. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT TLW347S 11 Troubleshooting 4. No Warm Water There is no warm water. Is there no hot water? Yes Refer to Paragraph 1 . No Is there no cold water? Yes Refer to Paragraph 2 . TLW328S 12 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201520 Troubleshooting 5. Slow Hot Fill or Warm Fill is Too Cold Hot fill is slow or warm fill is too cold. Are fill hose filter screens plugged with debris? Yes Clean or replace screens. No Are mixing valve screens plugged with debris? Yes Clean or replace screens. No Is water pressure too low? Yes Check water pressure. Recommended water pressure is 20 to 120 psi. No Unit is filling properly. Recent new mandates from the Department of Energy (DOE) call for certain efficiencies to be met by all washer manufacturers which require the use of a different fill valve to meet these requirements. No modification can be made to the washer to fill faster on these settings. TLW378S 201520 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 13 Troubleshooting 6. Water Fill Does Not Stop At Proper Level Water fill does not stop at proper level. Is pressure switch inoperative? Yes Test switch and replace if inoperative. No Is there an air leak in pressure hose? Yes Was there a siphoning action started in washer causing water to be siphoned from washer during cycle due to end of drain hose being lower than cabinet top of washer? Replace hose. Install 562P3 Siphon Break Kit. No No Provide an air gap around drain hose and drain Yes receptacle. Install No. 36878 Standpipe Adapter (optional on some models). Does drain hose fit tight in standpipe or drain? Is mixing valve inoperative? No Yes Test valve and replace if inoperative. Yes No Is there water in pressure hose? Yes Blow air through hose to remove water or replace hose. No Is there broken, loose, shorted or incorrect wiring? Yes Refer to appropriate wiring diagram. TLW348S 14 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201520 Troubleshooting 7. Washer Fills, Motor Hums Washer fills, motor hums in wash portion of cycle. Advance timer to spin. Close loading door. Pull timer knob out. Does machine start to spin? Does motor hum in wash and spin portions of cycle? No Yes Yes Motor checks OK and pump is clear. Unplug machine. Remove front panel. Rotate main drive pulley in both directions. Does pulley freely rotate in both directions? Yes Replace timer only. Unplug machine. Remove front panel. Rotate main drive pulley in both directions. Is pulley locked in both directions? Yes Something is jammed in pump. Clean or replace pump. No Replace motor and timer. No Does pulley rotate in clockwise direction (spin) only? Yes Replace transmission. 201520 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT TLW377S 15 Troubleshooting 8. Timer Does Not Advance Timer does not advance. Is pause part of normal operation? Timer is designed to pause during fill periods and when going from agitate to spin. Allow completion of those steps. Some cycles (delicate) have additional pauses. Refer to diagram for information on time required. Yes No Yes Is timer inoperative? Test for continuity through timer circuits (refer to wiring diagram) and replace if inoperative. No Is lid open? Yes Close lid. Lid MUST be closed any time the washer is set to agitate or spin. No Washer will not fill? Timer pauses until pressure switch is satisfied. Yes No Has washer drive motor over loaded and motor thermal overload been tripped? No Timer is designed to stop under these conditions. Motor thermal proctor reset time may vary depending upon Yes the reason for washer overload, however, it should reset within 15 minutes. Check to ensure washer was not overloaded with clothes. Refer to appropriate wiring diagram and reattach wire. Is circuit breaker to washer tripped, disconnecting power to washer? Yes Yes No Yes Refer to appropriate wiring diagram. No 16 Install siphon break kit, Part No. 562P3. No Washer will not fill? Is there broken, loose or incorrect wiring? Yes Yes No Is timer motor lead wire off timer terminal? Is washer siphoning during rinse fill? Reset circuit breaker. Timer is designed to pause when going from spin into rinse to allow the washtub to stop spinning before filling. Make sure timer has advanced into fill portion of rinse cycle. TLW349S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201520 Troubleshooting 9. Motor Does Not Run Motor does not run. Is electrical power off, fuse blown or power cord not plugged in? Check laundry room for blown or loose fuse(s) or Yes open circuit breakers. (Washer itself does not have an electrical fuse.) No Is lid open or lid switch inoperative? Yes Close lid or test switch and replace if inoperative. No Is timer improperly set? Yes No Is timer inoperative? Yes No Are motor starting functions inoperative; no start or motor hums only? Yes Reset timer or try another cycle. Test for continuity through timer circuits (refer to wiring diagram) and replace if inoperative. Refer to Test Procedures section to check start switch and start windings. Is motor dead, won't run? Yes No Has motor overload protector cycled? Yes Wait two or three minutes for overload protector to reset. If protector cycles repeatedly, refer to Paragraph 9. No Is there a bind in upper or lower motor bearing? Yes Remove belt and determine if motor shaft will spin. Replace motor if shaft is locked up. No Is there a bind in pump? Yes Replace pump. No Is there broken, loose or incorrect wiring? Yes Refer to appropriate wiring diagram. No Is power cord miswired? Yes Refer to appropriate wiring diagram for correct wiring. TLW350S No 201520 Refer to Test Procedures section to check switch and windings. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 17 Troubleshooting 10. No Agitation No agitation. Are pauses part of normal cycle? Yes Timer is designed to pause (SOAK) during DELICATE cycle. Allow completion of SOAK period. No Is timer inoperative? Yes Yes Test for continuity through timer circuits (refer to wiring diagram) and replace if inoperative. Refer to Test Procedures section to check switch and windings. No No delicate cycle agitate? Yes Refer to Test Procedures section to check low speed switch and windings. No Is pressure switch inoperative? Yes Replace belt. No No Motor won't run? Is drive belt broken or loose? Yes Test switch. Must have continuity from terminal 1 to 3. Replace if inoperative. Is transmission assembly inoperative? Yes No Has drive motor overload protector cycled? Yes Is there a bind in pump? Yes Replace pump. No Is lid open or lid switch inoperative? Yes Yes Refer to appropriate wiring diagram. Close lid or test switch and replace if inoperative. TLW351S No 18 Wait two or three minutes for overload protector to reset. If protector cycles repeatedly, refer to Paragraph 9. No No Is there broken, loose or incorrect wiring? Repair or replace transmission assembly. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201520 Troubleshooting 11. Constant Agitation Constant agitation. Is timer inoperative? Yes Test for continuity through timer circuits (refer to wiring diagram) and replace if inoperative. No Is there shorted or incorrect wiring? Yes Refer to appropriate wiring diagram. No Is transmission assembly inoperative? Yes Repair or replace transmission assembly. TLW352S 201520 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 19 Troubleshooting 12. Washer Overheats, Cycles On Motor Thermal Protector, Switch Actuator Kicks In And Out Washer overheats, cycles on motor thermal protector, switch actuator kicks in and out. Is belt tacky, not allowing proper slip? Yes Check belt and replace if defective. Yes Is there a bind in water pump? Replace pump. No No Is belt tension too great, not allowing proper slip? Yes Make sure idler spring is properly connected. Yes No Are motor switch functions inoperative? Yes Free binding pads, or replace pads and brake assembly. No No Is timer inoperative? Are brake pads or brake assembly binding? Yes Test for continuity through timer circuits (refer to wiring diagram) and replace if inoperative. Refer to Test Procedures section to check switch functions. Check that all these components are Yes able to move freely. Correct or replace binding component. Have bearings, transmission or motor locked up and will not turn? No Is voltage incorrect? Yes No Contact local utility company, or have a qualified electrician check power supply. TLW353S 20 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201520 Troubleshooting 13. Slow Spin Or No Spin Slow spin or no spin. Is timer inoperative? Yes No Is lid open or lid switch inoperative? Yes Test for continuity through timer circuits (refer to wiring diagram) and replace if inoperative. Close lid or test switch and replace if inoperative. Yes Yes Wait two or three minutes for overload protector to reset. If protector cycles repeatedly, refer to Paragraph 9. No Is there no clearance between brake pads and discs? No Is there a bind in pump? Has drive motor overload protector cycled? Yes Replace pads and brake assembly. Yes Refer to appropriate wiring diagram. Replace pump. No No Is drive belt broken or loose? Is there broken, loose or incorrect wiring? Yes Replace belt. No No Motor won't run? Yes Refer to Test Procedures section to check switch and windings. Is there oil on belt? Yes Replace belt. No TLW354S 201520 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 21 Troubleshooting 14. Constant Spin Constant spin. Test for continuity through timer circuits (refer to wiring diagram) and replace if inoperative. Yes Is timer inoperative? Is lid switch inoperative? Yes Replace lid switch. No Washtub does not stop spinning within seven seconds after lid is opened. Yes Replace brake pads and brake assembly. No Is there excessive wear on brake pads or missing brake pads? Yes Replace brake pads and brake assembly. No Is there shorted or incorrect wiring? Yes Refer to appropriate wiring diagram. No TLW355S 22 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201520 Troubleshooting 15. Washer Stops In Cycle; Quits After A Couple Loads; Is Intermittent Washer stops in cycle, quits after a couple loads or is intermittent. Is belt tacky, not allowing proper slip? Yes Check belt and replace if defective. Has motor overload protector cycled? Yes No Wait two or three minutes for overload protector to reset. If protector cycles repeatedly, refer to Paragraph 9. No Is belt tension too great, not allowing proper slip? Yes Make sure idler spring is properly connected. Are motor switch functions inoperative? No Is timer inoperative? Yes Test for continuity through timer circuits (refer to wiring diagram) and replace if inoperative. No Is there broken, loose or incorrect wiring? Yes Refer to appropriate wiring diagram. Yes Refer to Test Procedures section to check switch functions. No Has brake, transmission or motor locked up and will not turn? Yes Check that all these components are able to move freely. No TLW356S 201520 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 23 Troubleshooting 16. Washer Is Locked Up Or Binding Washer is locked up or binding. Is there excessive belt tension? Yes Replace belt and/or idler spring. No Is there a bind in upper or lower bearing? Are brake pads binding? Yes Yes Free binding pads or replace pads. Replace bearing. No No Is there a bind in water pump? Is voltage incorrect? Yes Yes Replace pump. Contact local utility company or have a qualified electrician check power supply. No Is there a bind in transmission? Yes Repair or replace transmission. No TLW338S 24 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201520 Troubleshooting 17. Outer Tub Does Not Empty Outer tub does not empty. Is drain hose kinked? Yes Straighten hose. No Is drain hose out of hose retainer clip in back of cabinet. Yes Remove washer front panel and install drain hose into hose retainer clip in back of cabinet. No Is water pump inoperative? Yes Replace pump. No Is there an obstruction in outer tub outlet hose? Yes Remove obstruction. TLW339S 201520 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 25 18. Excessive Vibration Excessive vibration. Is there an unbalanced load in tub? Yes Stop washer, redistribute load, then restart washer. No Is there a broken or disconnected centering spring(s)? Yes Connect or replace centering spring(s). Yes Yes Replace base assembly. No Is there lubricant on pivot dome and/or base friction ring? No Is washer unleveled? Is base damaged (washer was dropped)? Yes Remove lubricant or replace parts. Adjust leveling legs. No No Is washer installed on weak, "spongy", carpeted or built-up floor? Relocate washer or Yes support floor to eliminate weak or "spongy" condition. Is partial liquid filled balance ring leaking? Yes Replace balance ring. No No Are cabinet screws incorrect or loose? Is friction ring broken? Yes Yes Replace friction ring. Replace with correct screws or tighten. No TLW357S 26 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201520 Troubleshooting 19. Water Leaking From Outer Tub Water leaking from outer tub. Is water seal in outer tub leaking? Yes Replace hub and seal kit assembly. Is there an obstruction in drain causing water to come over top of outer tub cover? No Is there a hole in outer tub? Yes Yes Remove obstruction. Replace outer tub. No No Is pressure hose or accumulator leaking? Yes Replace pressure hose and/or accumulator. Is tub-topump hose leaking at clamp? Yes Tighten clamp. No Is outer tub cover gasket leaking? Yes Replace gasket. No TLW341S 201520 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 27 Troubleshooting Notes 28 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201520 Section 4 Adjustments WARNING To reduce the risk of electric shock, fire, explosion, serious injury or death: • Disconnect electric power to the washer before servicing. • Never start the washer with any guards/panels removed. • Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the washer is properly grounded. W003 20. Leveling Legs NOTE: Improper installation, installation on carpet or flexing of a weak floor will cause excessive vibration. Refer to Figure 1. a. Place rubber feet on all four leveling legs. b. Place washer in position on a clean, dry, and reasonably firm floor. c. Loosen locknuts and adjust two front leveling legs. Once adjusted, tilt washer forward on front legs and lower back down into position to set the rear self-leveling legs. d. Washer must not rock. After washer is at desired height, tighten locknuts securely against bottom of washer base. If these locknuts are not tight, washer will not remain stationary during operation. IMPORTANT: Do not slide washer across floor once leveling legs have been extended, as legs and base could become damaged. 21. Belt (Agitate And Spin) No belt adjustment is required. Level Washer Base Locknut Rubber Foot Leveling Leg W456SE3A Figure 1 201520 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 29 Notes 30 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201520 Section 5 Test Procedures WARNING To reduce the risk of electric shock, fire, explosion, serious injury or death: • Disconnect electric power to the washer before servicing. • Never start the washer with any guards/panels removed. • Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the washer is properly grounded. W003 22. Motor Test Procedure IMPORTANT: Disconnect base wire harness plug from motor. WARNING Disconnect electric power to washer before performing the following steps: W188 Motor test procedures using an Ohm meter. NOTE: Resistance readings slightly out of given ranges may be due to meter conditions. These readings DO NOT necessarily indicate motor failure. Meter Connections 1. 2. 3. 4. 5. 6. 7. Ground to Each Other Terminal White to Yellow Red to Brown Blue to White Reading Should Be Open Closed 2-8 Ohms 1-2 Ohms Violet to White (2-speed motor) “R” to Red “P” to Blue (2-speed motor) 2.5 Ohms (Approximate) Closed Closed If Not Terminal shorted to ground. Open thermal overload. Start winding open or resistance too high or too low. High speed winding (4 pole) open or resistance too high or too low. Low winding opening; High speed winding open; or resistance too high or too low. Open start (auxiliary) switch. Open start switch 4 pole winding. NOTE: Steps 8, 9 and 10 are with motor centrifugal mechanism in the run position. 8. 9. 10. 201520 “R” to Red “P” to Blue (2-speed motor) “P” to Blue (2-speed motor) Open 3 Ohms (approximate) Closed Start auxiliary switch. Refer to Blue to White and Violet to White. Open low (6 pole) winding run switch. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 31 Test Procedures WARNING To reduce the risk of electric shock, fire, explosion, serious injury or death: • Disconnect electric power to the washer before servicing. • Never start the washer with any guards/panels removed. • Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the washer is properly grounded. W003 23. Mixing Valve Solenoid Test Procedure Mixing valve test procedures using an Ohm meter. NOTE: Resistance readings slightly out of given ranges may be due to meter conditions. These readings DO NOT necessarily indicate mixing valve failure. 120 Volt coils 240 Volt coils 900 - 1100 Ohms 3200 - 4000 Ohms 24. Temperature Switch Test Procedure Check for continuity between the following terminal connections: 3 Position Switches Temperature Wash Hot Warm Cold Rinse Cold Cold Cold Connection L-3 L - 3- 4 L-4 4 Position Switches Temperature 32 Wash Hot Rinse Cold Warm Warm Warm Cold Cold Cold Connection L1 - 2 L1 - 1, L1 - 2, L2 - 2, L2 - 1, L2 - L1, 1 - 2 L1 - 2, L1 - 1, 1 - 2 L1 - 1 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201520 Section 6 Cycle Sequence Charts NOTE: Times listed are approximate. WATER TEMP. SELECT *MOTOR SPEED SOAK, FILL & AGITATE H,W,C SLOW SOAK, FILL H,W,C SOAK CYCLE FUNCTION SPIN TIME (Min. & Sec.) 4:00 12:00 SLOW OFF 4:00 4:00 REGULAR WASH, FILL & AGITATE H,W,C SPIN SPIN & SPRAY C SPIN RINSE FILL & AGITATE W,C SPIN FAST 15:30 FAST 2:00 FAST :30 FAST 1:30 FAST 4:00 FAST 6:00 4:00 PERMANENT PRESS OFF WASH, FILL & AGITATE H,W,C SPIN SPIN & SPRAY C SPIN RINSE FILL & AGITATE W,C SPIN FAST 9:30 SLOW 2:00 SLOW :30 SLOW 1:30 FAST 4:00 FAST 6:00 OFF 4:00 DELICATE WASH, FILL & SOAK H,W,C WASH, FILL & AGITATE H,W,C WASH, FILL & SOAK H,W,C WASH FILL & AGITATE H,W,C WASH FILL & SOAK H,W,C WASH FILL & AGITATE H,W,C WASH FILL & SOAK H,W,C WASH FILL & AGITATE H,W,C WASH FILL & SOAK H,W,C SPIN SPIN & SPRAY C SPIN RINSE FILL & AGITATE C SPIN OFF 3:00 SLOW :30 1:30 SLOW :30 1:30 SLOW :30 1:30 SLOW :30 SLOW 2:00 SLOW :30 SLOW 1:30 SLOW 4:00 SLOW 4:00 1:30 4:00 *On Single Speed Model Washers, All Speeds are Fast. KEY: H = HOT W = WARM C = COLD TIMER NO. 37927P CYCLE SEQUENCE 201520 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 33 Cycle Sequence Charts NOTE: Times listed are approximate. WATER TEMP. SELECT *MOTOR SPEED SOAK, FILL & AGITATE H,W,C SLOW SOAK, FILL H,W,C SOAK CYCLE FUNCTION SPIN TIME (Min. & Sec.) 3:00 12:00 SLOW 3:00 PREWASH OFF 3:00 WASH, FILL & AGITATE SPIN WASH, FILL & AGITATE REGULAR H,W,C H,W,C SPIN SPIN & SPRAY C SPIN RINSE FILL & AGITATE W,C SPIN EXTRA RINSE OFF/PAUSE FAST 6:00 FAST 3:00 FAST 15:30 FAST 3:00 FAST :25 FAST 2:35 FAST 3:00 FAST 6:00 CYCLE END OR PAUSE FOR EXTRA RINSE RINSE, FILL & AGITATE 3:00 W,C SPIN FAST 3:00 FAST 6:00 OFF PERMANENT PRESS OFF EXTRA RINSE OFF/PAUSE WASH, FILL & AGITATE H,W,C SPIN SPIN & SPRAY C SPIN RINSE FILL & AGITATE W,C SPIN FAST 9:30 SLOW 3:00 SLOW :25 SLOW 2:35 FAST 3:00 FAST 6:00 CYCLE END OR PAUSE FOR EXTRA RINSE RINSE, FILL & AGITATE 3:00 W,C SPIN FAST 3:00 FAST 6:00 OFF 3:00 DELICATE WASH, FILL & SOAK H,W,C WASH, FILL & AGITATE H,W,C WASH, FILL & SOAK H,W,C WASH FILL & AGITATE H,W,C WASH FILL & SOAK H,W,C SPIN SPIN & SPRAY C SPIN RINSE FILL & AGITATE C SPIN 3:00 SLOW :25 2:35 SLOW :25 SLOW 3:00 2:35 SLOW :25 SLOW 2:35 SLOW 3:00 SLOW 3:00 (continued on next page) TIMER NO. 38881P CYCLE SEQUENCE 34 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201520 Cycle Sequence Charts EXTRA RINSE OFF/PAUSE CYCLE END OR PAUSE FOR EXTRA RINSE RINSE, FILL & AGITATE 3:00 C SPIN OFF SLOW 3:00 SLOW 3:00 3:00 *On Single Speed Model Washers, All Speeds are Fast. KEY: H = HOT W = WARM C = COLD TIMER NO. 38881P CYCLE SEQUENCE 201520 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 35 Cycle Sequence Charts NOTE: Times listed are approximate. CYCLE FUNCTION REGULAR WASH, FILL & AGITATE WATER TEMP. SELECT H,W,C SPIN SPIN & SPRAY C SPIN RINSE FILL & AGITATE W,C SPIN *MOTOR SPEED TIME (Min. & Sec.) FAST 15:00 FAST 1:30 FAST :25 FAST 2:35 FAST 3:00 FAST 6:00 FAST 9:00 FAST 1:30 3:00 PERMANENT PRESS OFF WASH, FILL & AGITATE H,W,C SPIN SPIN & SPRAY C SPIN RINSE FILL & AGITATE W,C SPIN FAST :25 FAST 2:35 FAST 3:00 FAST 6:00 OFF 3:00 DELICATE WASH, FILL & SOAK H,W,C WASH, FILL & AGITATE H,W,C WASH, FILL & SOAK H,W,C WASH FILL & AGITATE H,W,C WASH FILL & SOAK H,W,C WASH FILL & AGITATE H,W,C WASH FILL & SOAK H,W,C SPIN SPIN & SPRAY C SPIN RINSE FILL & AGITATE C SPIN OFF 1:30 FAST :25 2:35 FAST :25 2:35 FAST :25 FAST 1:30 1:05 FAST :25 FAST 2:35 FAST 3:00 FAST 3:00 3:00 *On Single Speed Model Washers, All Speeds are Fast. KEY: H = HOT W = WARM C = COLD TIMER NO. 200927P CYCLE SEQUENCE 36 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201520 Cycle Sequence Charts WATER TEMP. SELECT *MOTOR SPEED SOAK SOAK, FILL & AGITATE H,W,C SELECT SOAK, FILL H,W,C PREWASH NOTE: Times listed are approximate. WASH, FILL & AGITATE CYCLE FUNCTION SPIN TIME (Min. & Sec.) 3:00 12:00 SELECT 3:00 SELECT 6:00 SELECT 3:00 SELECT 15:00 SELECT 3:00 SELECT :25 SELECT 2:35 OFF 3:00 SPIN WASH, FILL & AGITATE REGULAR H,W,C H,W,C SPIN SPIN & SPRAY C SPIN RINSE FILL & AGITATE W,C SPIN EXTRA RINSE OFF/PAUSE SELECT 3:00 SELECT 6:00 CYCLE END OR PAUSE FOR EXTRA RINSE RINSE, FILL & AGITATE 3:00 W,C SPIN SELECT 3:00 SELECT 6:00 OFF PERMANENT PRESS OFF EXTRA RINSE OFF/PAUSE WASH, FILL & AGITATE H,W,C SPIN SPIN & SPRAY C SPIN RINSE FILL & AGITATE W,C SPIN SELECT 9:00 MEDIUM 3:00 MEDIUM :25 MEDIUM 2:35 SELECT 3:00 SELECT 6:00 CYCLE END OR PAUSE FOR EXTRA RINSE RINSE, FILL & AGITATE 3:00 W,C SPIN SELECT 3:00 SELECT 6:00 3:00 DELICATE OFF WASH, FILL & SOAK H,W,C WASH, FILL & AGITATE H,W,C WASH, FILL & SOAK H,W,C WASH FILL & AGITATE H,W,C WASH FILL & SOAK H,W,C SPIN SPIN & SPRAY C SPIN RINSE FILL & AGITATE C SPIN OFF/PAUSE CYCLE END OR PAUSE FOR EXTRA RINSE 3:00 MEDIUM :25 2:35 MEDIUM :25 2:35 MEDIUM 3:00 MEDIUM :25 MEDIUM 2:40 MEDIUM 3:00 MEDIUM 3:00 3:00 (continued on next page) TIMER NO. 37922P CYCLE SEQUENCE 201520 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 37 EXTRA RINSE Cycle Sequence Charts RINSE, FILL & AGITATE C SPIN MEDIUM 3:00 MEDIUM 3:00 OFF 3:00 HANDWASH WASH, FILL & SOAK H,W,C WASH, FILL & AGITATE H,W,C WASH, FILL & SOAK H,W,C WASH FILL & AGITATE H,W,C WASH FILL & SOAK H,W,C SPIN SPIN & SPRAY C SPIN RINSE FILL & AGITATE C SPIN 3:00 SLOW SLOW :25 MEDIUM 3:00 2:35 MEDIUM :25 MEDIUM 2:40 SLOW 3:00 MEDIUM OFF :25 2:35 3:00 3:00 *On Single Speed Model Washers, All Speeds are Fast. KEY: H = HOT W = WARM C = COLD TIMER NO. 37922P CYCLE SEQUENCE 38 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201520 Section 7 Internal Wiring of Washer Motor Switch WARNING To reduce the risk of electric shock, fire, explosion, serious injury or death: • Disconnect electric power to the washer before servicing. • Never start the washer with any guards/panels removed. • Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the washer is properly grounded. W003 R BR BU P W Y White Brown Blue Yellow Red G W R RUN BR BU Y START W310SE3A RED WHITE N BROW W YELLO BLUE 4P M YELLOW OVERLOAD PROTECTOR AUX. W211SE3A MOTOR ASSEMBLY (1 Speed Motors) 201520 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 39 Internal Wiring of Washer Motor Switch WARNING To reduce the risk of electric shock, fire, explosion, serious injury or death: • Disconnect electric power to the washer before servicing. • Never start the washer with any guards/panels removed. • Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the washer is properly grounded. W003 R Wire Harness Connection Block BR P W Y BU White Blue Brown G P W R WHITE RUN W311SE3B BR BU Y START Violet Yellow Red RED VIOLE T BLUE N BROW W YELLO 4P M YELLOW OVERLOAD PROTECTOR 6P M AUX. W224SE3A MOTOR ASSEMBLY (2 Speed Motors) 40 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201520
