Download Sonic Studio Amarra Junior User Manual

Junior Version 2.3 User Manual Table Of Contents
About This Manual‑
3
1.0.0 Thank you! ::‑
4
2.0.0 Minimum System Requirements ::‑
4
3.0.0 Installing Junior ::‑
3.1 Uninstalling Junior‑
5
9
4.0.0 Authorization Of Junior ::‑
4.1.0 Authorizing Junior After Evaluation Period Expires ::‑
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12
5.0.0 Launching and Using Junior ::‑
5.1.0 Junior Application Menus ::‑
5.1.1 The Junior Menu:
5.1.2 The File Menu:
5.1.3 The Windows Menu:
5.1.4 The Help Menu:
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6.0.0 Junior Interface Module ::‑
6.1.0 Using Junior and iTunes‑
6.1.1 Amarra EQ and iTunes EQ Presets
6.2.0 FLAC Conversion and Playback‑
6.2.1 Convert FLAC File to AIFF
6.2.2 Convert FLAC Folder to AIFF
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6.3.0 Junior Preferences‑
6.6.1 Launch Settings
6.6.2 Playback Settings
6.6.3 Dither Settings
6.6.4 Processing Settings
6.6.5 Sonic Hardware Settings.
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7.0 Registering Your Junior Software ::‑
8.0 Upgrades to Junior ::‑
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9.0 Troubleshooting Guide ::‑
10.0 Support ::‑
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11.0 Amarra Team Contact Info ::‑
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About This Manual
This manual, as well as the software described in it, is furnished under license and may only be used or copied in
accordance with the terms of such license. The information in this manual is furnished for informational use only, is
subject to change without notice, and should not be construed as a commitment by Sonic Studio, LLC. Sonic Studio,
LLC assumes no responsibility or liability for any errors or inaccuracies that may appear in this book.
Except as permitted by such license, no part of this publication may be reproduced, stored in a retrieval system, or
transmitted, in any form or by any means, electronic, mechanical, recording, or otherwise, without the prior written
permission of Sonic Studio, LLC.
Notice of Liability
The author and publisher have made every effort to ensure the accuracy of the information herein. However, the
information contained in this document is provided without warranty, either express or implied. Neither the authors,
Sonic Studio, LLC, nor its dealers or distributors will be held liable for any damages to be caused either directly or
indirectly by the instructions contained in this book, or by the software or hardware products described herein.
SONIC STUDIO, LLC MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
REGARDING THE APPLE SOFTWARE. SONIC STUDIO, LLC DOES NOT WARRANT, GUARANTEE, OR MAKE
ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SONIC STUDIO, LLC
SOFTWARE IN TERMS OF ITS CORRECTNESS,ACCURACY, RELIABILITY, CURRENTNESS, OR OTHERWISE.THE
ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SONIC STUDIO SOFTWARE IS ASSUMED
BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES. THE ABOVE
EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL SONIC STUDIO, LLC, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE
TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE)
ARISING OUT OF THE USE OR INABILITY TO USE THE SONIC STUDIO SOFTWARE EVEN IF SONIC STUDIO
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE
ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Notice of Rights
©2009 -2011 Sonic Studio, LLC — All rights reserved. No part of this document may be reproduced, stored in a
retrieval system or transmitted in any form or by any means, without the prior written permission of the publisher.
Sonic Studio,Amarra,Amarra Junior,Amarra Junior, SSE, NoNOISE native, Sonic EQ, Model 302, Model 303, Model Four,
Model 305 and the Sonic Studio and Amarra logos are trademarks of Sonic Studio, LLC.All other company or product
names are either trademarks or registered trademarks of their respective owners.
1.0.0 Thank you! ::
Thank you for purchasing the Junior Computer Music Player. You are about to enjoy the
ultrafidelity sound of Amarra. Designed to work with your Apple™ MacIntosh Computer and
with iTunes, Junior provides a seamless integration for high resolution music playback.
The Amarra Team
Sonic Studio, LLC
330 Sir Frances Drake Blvd, Suite A
San Anselmo, CA USA 94960-2552
phone: 1-919-426-2772
www.amarraaudio.com
[email protected]
This document details the installation of Amarra and its associated software.
The Junior 2.3 installer will install the following items on to your Macintosh Computer:
• Junior Computer Music Player
• Amarra Documentation
• FLAC Component
2.0.0 Minimum System Requirements ::
Computer:
• Intel based Mac with 10.6.x or 10.7.x
• NOTE: PPC (G5) Macs are no longer supported. New licensing method is not recognized.
Use 2.1.1.
• RAM: 3 GB RAM minimum, 4 GB or more preferred
• Amarra
• iTunes
Supported Audio Hardware Interfaces:
• Most Core Audio Interface will work with Junior.This includes USB, FireWire, and optical
connections on the Macintosh. Please visit the Hardware section of www.amarraaudio.
com for more information.
Peripheral FireWire Adaptors supported:
• OHCI compliant PCCard, PCI card, ExpressCard or PCIe card
Software:
• Mac OS X 10.6.x or 10.7.x and above recommended
• Junior.
• iTunes
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We recommend a fresh install of the operating system on a clean disc.This can prevent problems
later on.
We also highly recommend that your computer be used exclusively for music playback. Email,
web browsers, screen sharing and other applications can all affect performance.
3.0.0 Installing Junior ::
The Junior installer will install the following items on to your Macintosh Computer:
• Junior 2.3 Computer Music Player
• Amarra FLAC components
• Junior Documentation
Double-click on the Junior Installer that you downloaded. This screen appears:
• Select Continue.
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End User License Agreement.
Please take a moment to read this important document,
then select Continue.
Select Agree to continue installing Junior.
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Select Install to complete the Junior installation process.
Enter your password and click on OK.
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Amarra and all of its components are installed.
• Junior application is installed into the Applications folder.
It is installed here: ~/Applications/Junior 2.3
• Junior installs the FLAC components required for FLAC file playback
They are installed here: ~/Library/Components/
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Success!
Select the Close button to quit the Junior installer.
3.1 Uninstalling Junior
To uninstall Junior and remove all files please run the “Uninstall Junior.app” located in the Extras
Folder. This will remove the application, iTunes plug-in, and FLAC component. You may be
prompted for your password.
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4.0.0 Authorization Of Junior ::
Junior is licensed for use via a simple Internet Authorization process. Please follow the steps
below to Authorize your Amarra software. Also see Section 8 of this document for answers to
questions regarding our authorization process.
1) When you launch Junior the first time, you will be presented with the Authorization dialog
box, Figure 1, below.
Figure 1: Authorization dialog box.
Evaluate button: Allows Junior to run in Evaluation Mode for a specific time. Your email
address is required.
Activate button: Securely sends your Activation Code, email address and unique password
to authorize Junior.
Send Password button: Sends the password you define to the email you provided.
Buy button: Takes you to an online store to purchase Junior or upgrade.
OK button: Cancels and closes the Authorization window.
2) Enter information into the provided fields..
A) Copy and Paste your Activation code into the Activation Code area.
B) Add your email address and create your own unique password in the appropriate fields.
(Figure 2)
C) Click on the Activate button to activate Junior.
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IMPORTANT NOTE:
If you purchase Junior after April 15, 2011, your new Activation Code is delivered to
you via email.
If you purchased Junior before April 15, 2011, use your Junior product Serial Number
as your Activation Code.
Figure 2: Sample Authorization dialog box with all fields filled out.
Success! Your Junior Software has been authorized.
NOTE: Note: When you reactivate a new release of Amarra, or move Amarra to
another computer you will be asked for a new password. The window below will
appear, type in a new password and click ‘OK’.
Be sure to store your password in a safe place for future reference.
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Enter a new password to reactivate your copy of Amarra.
4.1.0 Authorizing Junior After Evaluation Period Expires ::
After the Evaluation period has expired, it’s easy to receive an Activation Code that enables you
to continue to enjoy the ultrafidelity sound of Amarra forever. Simply select the Buy button and
you will be directed to an online store to purchase an Amarra product of your choice.
Your Activation Code will be sent to you via email. Once you receive your Activation Code,
follow the steps outlined above to authorize your copy of Junior.
Information About The Junior Authorization Process ::
Activation is a set of simple and quick steps taken after your purchase of Junior. It entitles you
to use Junior on your computer. If you’ve purchased products online or installed many of the
Adobe products you have already used a similar activation system. When your application is
authorized it contacts a central server across the internet to ‘activate’ your software and tie it
to the provided activation code (which is generally provided by email).
This anti-piracy system helps protect your investment in Amarra and enables us to continue its
development at a competitive price.The license protection and monitoring system is managed by
software_DNA from softWORKZ Innovation Inc.This system does not collect any details about
you or your computer during license activation and re-activation.
Unlike other activation systems, the software_DNA system for Amarra does not tie your license
permanently to your computer hardware. Instead, your license is tied to your activation code
and password that you define. As a result, you will have no problem re-activating your software
after reformatting your hard drive, after upgrading hardware components in your computer, or
when you move your software to a new computer. However, activation and re-activation does
require an Internet connection. This Internet connection can be on a different computer from
where your application is installed.
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5.0.0 Launching and Using Junior ::
Open the Applications folder on your Mac, locate the Junior folder.
This folder contains the Junior application as well as documentation and an Extras folder
Junior Application folder
NOTE: Launch Junior first, not iTunes. Double clicking on the Junior icon launches
Junior and iTunes.
HINT: Install a shortcut for Junior on your Dock.:
• Locate the Junior.app icon. • Click once and hold the icon then drag to the dock.
• The Dock for your system will appear. • Place (drop) the Junior icon and release on the dock.
• You can move its location within the Dock later.
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NOTE: When you launch iTunes, Junior will automatically launch. Likewise, when
iTunes quits Junior will be shutdown.
In iTunes under Visualizer Plugin there is an Options menu command which can be
used to disable the auto launch / quit feature.
Access Junior Preferences from the Junior Menu
Junior Preferences Window showing
the LAUNCH/QUIT ITUNES checkbox.
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5.1.0 Junior Application Menus ::
5.1.1 The Junior Menu:
The Junior Menu: About Junior: Opens the modal About window. Click anywhere in the
window to close it.
Preferences [Cmd+,]: Opens the Preference window for Junior. See Section 6.6.0 for
more information.
Services: This menu proves access to any Services that are available to Junior.
Hide Junior : Hides all Junior windows. To reveal the windows, click on the Dock icon or
tap the +tab key to cycle through running applications to select Junior.
Hide Others [option+‚+h]: Hides all windows other than Junior.
Show All: Reveals all windows.
Quit Junior [‚+q]: Quits Junior.
5.1.2 The File Menu:
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Convert FLAC File to AIFF... : Navigate to a FLAC file in the Finder and convert them to
AIFF format.
Convert FLAC Folder to AIFF... : Navigate to a folder containing FLAC files and convert
the folder’s content to AIFF.
Authorization... : Opens the Amarra Authorization window. See section 4 of this document
for more information.
Extras:
Audio MIDI Set Up: Opens the Audio MIDI Set Up Window. This is useful for verifying
connection to your DAC.
Rescan I/O: Forces Junior to query Core Audio for current interface status.
Set Amarra [Cmd+1]: Sets the source for playback as Amarra.
Seti Tunes [Cmd+2]: Sets the source for playback as iTunes.
Toggle Mute: Mutes and unmutes the main volume control.
---------------------------Cut: Cuts the currently selected string or item to the Clipboard.
Copy: Copies the currently selected string or item to the Clipboard.
Paste: Pastes the currently selected string or item from the Clipboard.
(for use with Authorization)
--------------------------Page 16
Enable Debugging: This is useful for providing Sonic Studio technicians important
information regarding Junior should any issues arise.
Send Crash Report: Send important information to Sonic Studio technicians.
--------------------------System Console Log: Opens Apple’s Console app. This is useful for providing Sonic Studio
technicians important information regarding Amarra should any issues arise.
NOTE: Toggling between Cmd+1 and Cmd+ 2 is a good way to compare
the sound quality between Amarra and iTunes.
Toggle Mute: Mutes and unmutes the main volume control.
5.1.3 The Windows Menu:
Amarra [opt+a]: Opens the main Amarra window.
iTunes [opt+i]: Opens the main iTunes window.
5.1.4 The Help Menu:
Amarra Help: Opens the Amarra User Manual/Help document.
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6.0.0 Junior Interface Module ::
The Junior’s control interface module features are explained below:
1. Time Display
The Time Display shows the
current time in the track.
3. Volume Control/Sample
Rate display
The Volume Slider controls
the volume. Sample Rate of
soundfile is displayed (96 kHz
max.)
2. iTunes Lock
This keeps Junior locked to
iTunes (when moved)
4. Amarra/iTunes Indicator 5. Amarra EQ
Indicates playback status:
Amarra EQ enabled based
Blue = Amarra is playing
on iTunes EQ Preset for
Grey = iTunes is playing
the Track. Loaded preset is
Orange = iTunes is playing a displayed.
protected file.
TIP: Use the Arrow keys to adjust the volume. Use the Option-Arrow key for fine
adjustment.
TIP: Use the Volume control on your Apple Remote or on iTunes to control the
volume.
TIP: Want to hear that wonderful instrumental section again? Stop Junior, doubleclick in the seconds area of the Time Display section and use the down arrow to back
up 1 second per key stroke. Hit the spacebar to start play at the new time selection.
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6.1.0 Using Junior and iTunes
Junior runs alongside Apple’s iTunes program. This allows you to manage and access all your
music through the main iTunes Music Library or through custom iTunes Playlists.
As shown below, Junior occupies the area to the left of your iTunes window:
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1
4
Junior and iTunes side by side.
You can use iTunes like you always have, select the songs or a playlist and play. Junior follows
what you do in iTunes and takes over playback of:
•
•
•
•
Full resolution uncompressed 44.1 - 96 kHz (16 or 24 bit) AIFF or WAV files
Most compressed MP3 files
ALAC, FLAC or AAC files
Redbook CDs at 44.1 kHz sample rates
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NOTE: Junior can not play Protected AAC files. Instead, Junior uses iTunes for
playback those files.
6.1.1 Amarra EQ and iTunes EQ Presets
Junior will use the EQ settings from iTunes for your Tracks and set the superior-sounding Amarra
EQ to match. The small indicator to the right of the Time Display will turn Blue when the EQ is
engaged.
The EQ engaged based on setting from iTunes Track Information
(iTunes EQ is accessible using Get Info in iTunes on the selected Track).
6.2.0 FLAC Conversion and Playback
In addition to playing back native FLAC natively, Junior supports conversion routines for FLAC.
Using the FLAC conversion routines under the FILE menu it is possible to convert FLAC files
or entire folders of FLAC files to AIFF files and to add them to iTunes automatically. Converting
FLAC files to AIFF files allows iTunes to find and add metadata for album artwork, artist and song
titles as an example.
6.2.1 Convert FLAC File to AIFF
This command launches the built-in FLAC to AIFF conversion routine.
You will be prompted to locate the files to convert and to specify a destination folder to store
the converted files. You will also be asked whether you would like to add the files to iTunes after
they are converted.
6.2.3 Convert FLAC Folder to AIFF
This command launches the built-in FLAC to AIFF conversion routine. You will be prompted to
locate a folder to convert and to specify a destination folder to store the converted files. You will
also be asked whether you would like to add the files to iTunes after they are converted.
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6.3.0 Junior Preferences
This section presents an overview of the Preferences.
LAUNCH SETTINGS
LAUNCH / QUIT ITUNES:: Forces iTunes to launch or
quit in sync with Amarra Junior.
HIDE ON LAUNCH :: Forces Amarra Junior to hide its
windows after startup.
LINK ITUNES WINDOW :: Forces iTunes to remain
‘attached’ to Amarra’s main window, regardless of the main
window’s location.
LINK ITUNES EQ PRESETS :: Forces Amarra to follow the
EQ settings in iTunes.
PLAYLIST FOLLOWS ITUNES :: Forces Amarra’s Playlist
to follow track selections in iTunes. (MINI and Amarra only)
------------------------------------------------PLAYBACK SETTINGS:
BYPASS COMPRESSED FILES :: Forces Amarra to skip
over lossy encoded music files like MP3 and AAC.
Useful for PPC Macs.
TRACKS TO LOAD :: Sets the number of consecutive
tracks that Amarra pulls from iTunes when auto-populating
a Playlist. (MINI and Amarra only)
MEMORY AMOUNT :: Set the amount of Random Access
Memory that Amarra uses to temporarily store audio in
Cache Mode. (MINI and Amarra only)
------------------------------------------------DITHER SETTINGS
AUTO-DITHER :: Automatically enables redithering when
Amarra’s gain is not set to unity or 0. (MINI and Amarra only)
TYPE ::
TPDF: Sets Amarra’s redithering function to Sonic
Studio’s proprietary Shaped TPDF (Triangular Probability
Density Function) dither type.
MBIT+: Sets Amarra’s redithering function to
iZotope’s proprietary MBIT+ dither type.
Shape: When Type is MBIT+, sets the amount of
spectral shaping, from none to extreme.
Wordlength: Sets the number of bits for Amarra’s
output. This setting should match your DAC’s word
length specification. If set to less than 24 bits, Auto-dither
should be enabled for best quality.
------------------------------------------------PROCESSING SETTINGS
FULL SONIC-EQ :: Changes the Equalizer from
iTunes–style generic curves to fully adjustable, minimal
phase Sonic EQ. (Amarra only)
Pure Gain :: Forces Amarra to change gain in 1 bit steps for
less gain interpolation and higher quality.
Hard Limit :: Changes the way Amarra reproduces
consecutive over samples. Recommended for music with
limited dynamic range.
-------------------------------------------------
------------------------------------------------SONIC HARDWARE SETTINGS ::
Requires Sonic Studio Hardware.
Launch/Quit Console: Forces Sonic Console to
launch or quit in sync with Amarra.
Dim Front Panel: Dims the front panel display.
Control Volume: Interlocks Amarra’s gain control
with the hardware gain control so either can be used.
Gain Adjustment: Set the system gain to match
professional (0 dB) or consumer electronic (-10 or
-14 dB) standard levels. (MINI and Amarra only)
-------------------------------------------------
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7.0 Registering Your Junior Software ::
In order to receive warranty service, you must register your product with Sonic Studio.This may
be done at any time with proof-of-purchase.
We strongly recommend that you register with Sonic Studio as soon as you purchase your
software. This will ensure the best possible support and keep your advised of new Junior releases.
NOTE: We value your privacy. Your contact information will not be shared with any
third party.
1.Your product will be registered with us.
Registration is used as proof of ownership if your product is ever lost or stolen.
2. Sonic Studio updates Junior software on a regular basis.
This allows us to keep you informed of updates as they become available.
Please register your Junior software using our automated registration Web page at:
http://www.sonicstudio.com/register
Alternatively, our mail address is:
Amarra Software registration
Sonic Studio, LLC
330 Sir Frances Drake Blvd Suite A
San Anselmo, CA USA
94960-2552
Phone: +1-415-480-1601
Fax 1-775-330-8923
If you encounter issues using Junior please refer to the troubleshooting information
below for assistance. If none of these steps address your problem please contact your dealer or
Sonic Studio support for more help.
8.0 Upgrades to MINI and Amarra ::
The policy for upgrading from Junior to MINI or Amarra is the difference in price. Please contact
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Sonic Studio or your local Amarra representative for ordering information.
9.0 Troubleshooting Guide ::
See below for answers to common issues. Please also visit our website for the FAQ and support
pages as they contact important information that can assist you.
Issue: Amarra Authorization Answers.
I have entered my code and password correctly with a new password to do a re-activation, why
is the application not being re-activated?
Verify that you have an Internet Connection.Your new password must be a new and never-used
password.Verify that you have not previously used this password with this activation code.
How often will my application connect to the activation server via the Internet?
Your application uses the Internet when it is first installed, when it is re-activated (such as after a
disk reformat and reinstall, or if the software is moved to a new computer). The application may
also do a quick check with the server when you run the application.
software_DNA includes an anti-fraud system that disables activation codes in cases of creditcard chargeback or refund. Unless you are using offline activation (see below), your application
will need to connect to the Internet at least once a month to verify the license status. When an
activation code is revoked, the software remains in trial mode until a new, valid activation code
is provided.
Will my application work if I don’t have an Internet connection?
Yes, there is an offline activation method available. If no Internet connection is found during
activation, or the activation server is not reachable, the software will ask you to do offline
activation.The software will provide step- by-step instructions, where a file is written to disk that
you move to a computer that does have Internet access (or email access).You can move this file
via LAN, floppy disk, CD-R or USB key. You can use your Internet browser (on a machine that
does have Internet access) to visit a special page to upload this file and receive another file in
return. If you do not have any working browsers then the file can be emailed to our tech support
(note there may be a delay in the return of the file depending on the time of day and week).
During activation what information is passed to the server?
No personal information or information about your computer configuration are transferred.
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There is a one-way hash* of some machine configuration data, your chosen password, and the
optional email address sent to the server.Your application may have an optional registration page
and if you choose to fill that out, that information is also transferred during the first activation.
If you do not provide the optional information (email address and registration information) then
no personal information will be transferred. We suggest you do not use one of your important
personal passwords for the activation password, or a password that personally identifies you.
*One-way Hash: Codes that identify parts of the computer are put through a special function (called
a ‘one way hash’) that turns the codes into one code number that is unique to your computer
but cannot be deciphered (or reverse engineered) to determine what those components are.
Only this hash value is sent to the activation server and not the details on the computer parts.
Can I move Amarra to another computer?
Yes, this can be done easily. It is simply a matter of deactivating the application on one computer,
reinstalling the application on the new machine, and reactivating the software. If you have
remembered your password this will be a fast and easy process.
What is the email address for and is it mandatory?
The email address on the activation and reactivation dialogs is mandatory. It can be used to
retrieve a lost password. When you provide the email address it will not be used for marketing
purposes or sold / provided to any third party. If you do provide an email address we recommend
it be one that will be active for some time.
What if I have forgotten my password and did not provide an email address (or my email address
is no longer valid)?
During a reactivation the previously provided password is required. If the password has been
lost and cannot be recovered (because an email address was not provided, or the email address
is no longer valid) you will need to contact our support via email or by phone. We will be happy
to reset your password.
Will changes to my computer cause my application to stop working?
There are no changes that will cause a permanent disabling of the software. Major changes (disk
reformat being one such major change) will mean that you need to reactivate the software. If you
have your password this will be a fast and easy process.
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What happens if Sonic Studio or softWORKZ suspends service or goes out of business?
Both companies have been in business for several years, and are healthy and stable and will be
around for many years to come!
Regardless, your activated application will continue working without the Activation server,
although new activations or re-activations will not be possible. Both companies are committed
to ensure that a patch will be made available ASAP to resolve this. Either a version with a replaced
activation system or a version with no activation will be provided.
I wish to do an online activation but my firewall is set up to block such requests. What are the
firewall settings?
The following is the information that you need to setup your firewall:
Main server IP address: reg1.softworkz.com
Backup server IP: reg2.softworkz.com
Backup server IP: reg3.softworkz.com
Port: 80 (Standard HTTP)
Domain: softworkz.com
Why is an activation system required at this time?
Software companies around the world have come to realize that activation- type copy-protection
systems provide a reasonable solution to the problem of piracy while at the same time respecting
customers by not burdening them with a hard-to-use licensing system. Reducing piracy means
that the software vendor can use steady revenues to further improve the product and guarantee
business continuation. It is unfortunate that piracy exists because we know the majority of our
customers follow the license terms but it is a fact of life in this digital age. We trust that this new
system will be virtually transparent for the majority of customers.
Issue:
Junior does not run without authorization.
Junior has not been authorized. A valid Amarra license can not be found.
Solution:
• Authorize your software using with an Authorization Code.
• License your product
• Please refer the Licensing section of this document for more information.
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Issue:
Junior fails to operate or run.
Solution:
• Junior requires a license to operate
Issue:
How to set up a remote volume or hard drive
Amarra does not support streaming of remote songs.
Amarra requires that all volumes/drive be mounted on the computer as a shared volume.
Solution:
• Mount the remote volume with Read/Write Access on your local Macintosh - Use the Network (Cmd-K) to locate and mount the remote volume
• In iTunes use the Add to Library command to add the songs from the Mounted Volume
• Mount the remote volume with Read/Write Access on your local Macintosh
Issue:
Audio Clicking or Ticking Sound.
Solution:
Disable Spotlight (add volumes to the Spotlight Privacy Preference)
Open System Preferences and locate the Spotlight Preference pane:
Select the Privacy Tab and add all your media drives:
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Solution:
Disable Network Shared Access.
Open System Preferences and locate the Sharing Preference.
Disable Web Sharing, Remote Login and Remote Management.
NOTE: For Sonic Studio Remote Support Services, the Remote Management
preference may be required.
Solution:
• Disconnect multiple FireWire devices
• Reduce daisy-chained connections
• Use a FireWire hub
Solution:
• Shut down other applications such as email and browsers.
Solution:
• Increase the amount of RAM in your computer.
Solution:
• Check that all drives are HFS formatted.
Amarra does not support FAT32 drives.
Solution:
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• Change the Sample Rate manually using Audio Midi Setup to a different value.
Then switch the Sample Rate back.
Issue:
Songs do not change or sound correctly.
Solution:
• Disable the Crossfade Songs preference in iTunes
• Disable the Sound Enhancer preference in iTunes
• Disable the Sound Check preference in iTunes
• Disable Sleep and other Energy Preferences.
Issue:
Amarra does not play audio.
Solution:
• Files may not play if the Permissions are not set to Read / Write.
Check the permissions and ensure Read/Write and access privileges.
Solution:
• Files may not play if the path is too long or contains non-ascii characters.
Try moving the files to another location.
NOTE: Sound files with names that contain “:” or other foreign characters may not
play properly. Changing the name of the soundfile can fix this.
Issue:
Sample Rate Does Not Change With Soundfile.
Does your device support the sample rates for your music?
Junior will only support 44100 Hz files.
Otherwise, iTunes will be used (and sample rate conversion may occur).
10.0 Support ::
We are committed to your successful use of Junior and offer support for Junior through your
local dealer or via email through Sonic Studio. Please ask your local dealer for assistance. They
have a great deal of knowledge about Junior and are an excellent resource.
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11. Amarra Team Contact Info ::
Please email support with questions.
[email protected]
You can always find the latest information and updates for Junior on our website:
http://www.amarraaudio.com
© 2009-2011 Sonic Studio, LLC Junior User Manual
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