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Journey-Online.com B2B User Manual
Shun Tak Travel Services Ltd
journey-online.com
B2B User Manual
Bus, Macau Tower and Hotel Booking
Revision 1.0
Prepared by E-Commerce Dept.
Version 1, 01-Feb-2006
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Journey-Online.com B2B User Manual
Content
Page
1. Revision History
3
2. Computer Requirement
4
3. Selection of Preferred Language
5
4. Login Account
6
5. Bus Booking Procedure
5.1 Searching
7
7
5.2 Promotion Code / Ticket Type
5.3 Booking and Payment
8
9
6. Macau Tower Booking Procedure
6.1 Searching
6.2 Booking and Payment
13
13
14
7. Hotel Booking Procedure
7.1 Searching
7.2 Booking and Payment
18
18
20
8. Transaction History
24
9. Logout
25
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1. Revision History
Version 1, 01-Feb-2006
Revision
Date
1.0
1-Feb-2006
Remarks
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Journey-Online.com B2B User Manual
2. Computer Requirement
We use the latest 128-bit SSL encryption method to build the security connection between your computer and
our server.
Nowadays normal browser should support the 128-bit SSL but we cannot guarantee the proper
function of the website in all different browsers.
The following is a standard application we use for testing and
finds no problem.
Microsoft Windows 2000 Professional, English version
with Microsoft Internet Explorer 6.1
Microsoft Windows 2000 Professional, Traditional Chinese version
with Microsoft Internet Explorer 6.1
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3. Selection of Preferred Language
Visit https://www.journey-online.com, and you will see the following screen:
Click “English” to use Journey-online with English content;
click “繁體” to enter Tradition Chinese version.
You may change the website language anytime by clicking the Language button.
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4. Login Account
Click here to login,
it will change to the
login screen
Enter your login
ID, password
and then click
“Confirm”.
Note that Login ID and Password are Case Sensitive.
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5. Bus Booking Procedures
5.1 Searching
Successfully login will bring you back to the product-searching page:
Here you will see your
login ID and your
agent ID in bracket
Choose ‘Bus’ from
the manual bar.
Agent ID is the ID
of your company
Choose the suitable starting
point, destination, date, time,
no. of ticket and class from
the drop-down box.
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Select your desire route and schedule from the returned results:
Click on the
shopping cart icon to
select the route and
schedule you want.
A popup window will
allow you to select
promotion or use
voucher.
5.2 Promotion Code / Ticket Type
Each row represents 1 ticket.
Please select promotion
code/ticket type for each ticket
using the drop-down box. Only
valid ticket type will be shown
You can view the ticket type details
popup window by clicking on “Ticket
Type Details”.
Booking cannot be confirmed if the
condition of selected ticket type is
not matched.
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5.3 Booking and Payment
You can see the update
status of your shopping
cart.
Click “Booking” to start
booking your selected
seats/tickets.
Be remind that shopping
cart will be emptied upon
15 mins of inactivity.
Double check the selected products,
read the policy and click “Agree &
Continue” to confirm booking.
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Upon successful booking, you’ll be
given a Booking ID. You will then
have 15 minutes to finish the
payment of the booking.
Click “Continue to Payment” to
proceed the payment.
Select the payment method for each ticket
(if available) using the drop-down box.
Note the total price will be changed with
different payment method.
Handing charges may apply.
Your must enter the name of person who
collects the ticket at the text box provided.
Click “Confirm” to continue the payment.
Please wait for the
payment to be done.
It
may takes up to 1
minute, do not close the
window or your booking
will be cancelled.
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When the payment is
success, you will see
the status summary
of each ticket to
confirm the
successful booking.
You MUST click “Print” to print out the redemption letter for ticket redemption.
Redemption letter is valid only if agent company chop is stamped on the provided area of
the print out.
By clicking the
“Print“ button, a popup
window will open and the
Print dialog will be open.
Simply select the correct
printer and click print to
proceed printing.
When done, you can close
the popup window by
clicking the “X” at top
right corner.
There is a sample printout
on next page.
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Below is a sample print out of redemption letter.
As customers need to hand in the redemption letter for tickets, agents are
reminded that bookings for different groups and/or different product (TurboJET
and SeaExpress) should be done separately.
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6. Macau Tower Booking Procedure
6.1 Searching
Choose ‘Macau
Tower’ from the
manual bar.
Choose the
suitable
activity from
the manual.
Choose the date
and no. of ticket
from the
drop-down box.
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Click on the shopping
cart icon to select the
route and schedule you
want.
A popup window will
allow you to select
promotion or use
voucher.
Type in the
passenger’s
name in each
row.
6.2 Booking and Payment
You can see the update status of
your shopping cart.
Click “Booking” to start booking
your selected seats/tickets.
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Double check the
selected products, read
the policy and click
“Agree & Continue” to
confirm booking.
Upon successful booking, you’ll
be given a Booking ID. You will
then have 15 minutes to finish
the payment of the booking.
Click “Continue to Payment” to
proceed the payment.
Select the payment method for each
ticket (if available) using the
drop-down box.
Note the total price will be changed
with different payment method.
Handing charges may apply.
Your must enter the name of person
who collects the ticket at the text box
provided.
Click “Confirm” to continue the
payment.
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Please wait for the payment
to be done. It may takes up
to 1 minute, do not close the
window or your booking
will be cancelled.
When the payment is
success, you will see the
status summary of each
ticket to confirm the
successful booking.
You MUST click “Print” to print out the redemption letter for ticket redemption.
Redemption letter is valid only if agent company chop is stamped on the provided area of
the print out.
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By clicking the
“Print“ button, a popup
window will open and the
Print dialog will be open.
Simply select the correct
printer and click print to
proceed printing.
When done, you can close
the popup window by
clicking the “X” at top
right corner.
There is a sample printout
below .
As customers need to hand in the redemption letter for tickets, agents are
reminded that bookings for different groups and/or different product (TurboJET
and SeaExpress) should be done separately.
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7. Hotel Booking Procedure
7.1 Searching
Choose ‘Hotel’ from
the manual bar.
Choose the suitable hotel, date of
stay and no. of day.
Hotel detail is shown with
picture.
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Click on the
shopping cart icon to
select the route and
schedule you want.
A popup window will
allow you to select
promotion or use
voucher.
You can choose the
no. of room here.
Make sure the no. of
room and price of each
room per night are
correct.
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Type in the
guest’s name
for each
room and
press
‘Confirm’.
7.2 Booking and Payment
You can see the
update status of your
shopping cart.
Click “Booking” to start
booking your selected
seats/tickets.
Double check the
selected products,
read the policy and
click “Agree &
Continue” to confirm
booking.
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Upon successful booking,
you’ll be given a Booking ID.
You will then have 15
minutes to finish the payment
of the booking.
Click “Continue to Payment”
to proceed to payment.
Select the payment method for
each ticket (if available) using
the drop-down box.
Note the total price will be
changed with different payment
method.
Handing charges may apply.
Your must enter the name of
person who collects the ticket
at the text box provided.
Click “Confirm” to continue the
payment.
Please wait for the
payment to be done.
It may takes up to 1
minute, do not close
the window or your
booking will be
cancelled.
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Journey-Online.com B2B User Manual
When the payment is
success, you will see the
status summary of each
ticket to confirm the
successful booking.
You MUST click “Print” to print out the redemption letter for ticket redemption.
Redemption letter is valid only if agent company chop is stamped on the provided area of
the print out.
By clicking the
“Print“ button, a popup
window will open and the
Print dialog will be open.
Simply select the correct
printer and click print to
proceed printing.
When done, you can close the
popup window by clicking the
“X” at top right corner.
There is a sample printout
below .
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As customers need to hand in the redemption letter for tickets, agents are
reminded that bookings for different groups and/or different product (TurboJET
and SeaExpress) should be done separately.
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8. Transition History
After login, users can click on the “Booking Record” title on top manual (besides Login / Logout) to
view the transaction history.
Normal user will
only see his own
booking history.
Supervisor can
see all booking
history from his
company and
also the credit
balance
available.
You can also
check transaction
history of a
specific date by
enter it in the
textbox and click
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9. Logout
Users are advised to “Logout” after using the online booking system. You will be prompted with
messing “Logging out” when click the “Logout” button. Kindly wait for the page to refresh back to
searching page before closing the window.
Press Logout
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