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Troubleshooting
Camera
Camera will not operate.
z Press the power button (Basic
Guide p. 4).
Memory card slot/battery
cover is open.
z Confirm that the memory card slot/
battery cover is securely closed
(Basic Guide p. 1).
Batteries are loaded in the
wrong direction.
z Reload the batteries in the correct
direction (Basic Guide p. 1).
Batteries are not the right
type.
z Use only unused AA-size alkaline
batteries or Canon AA-size NiMH
batteries (Basic Guide p. 1).
Insufficient battery voltage
(“Change the batteries”
message displays).
z Replace the camera batteries with
2 unused or fully charged batteries
(Basic Guide p. 1).
z Use the AC Adapter Kit ACK800
(sold separately) (p. 108).
Poor contact between
camera and battery
terminals.
z Wipe the battery terminals with a
clean dry cloth.
z Reload the batteries several times.
Sounds come from the camera interior.
The camera’s horizontal/
vertical orientation was
changed.
z The camera’s orientation
mechanism is operating. There is
no malfunction.
Troubleshooting
Power is not turned on.
When the power is turned on
“Card locked!” message appears.
The SD memory card’s write z When recording to, erasing from
protect tab is set to “Write
or formatting the memory card,
slide the tab upward (p. 104).
protect”.
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