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Shipments
Web
User Guide
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ShipmentsWeb User Guide
TABLE OF CONTENTS
INTRODUCTION......................................................................................................................... 1
System Requirements ................................................................................................................ 1
Logging In to Shipments Web .................................................................................................. 2
Main Shipments Web Page ....................................................................................................... 3
Filtering from the Main Shipments Web Page .................................................................................. 4
Caveat ............................................................................................................................................ 6
Search Results Page .................................................................................................................. 7
Navigating Shipments Web ............................................................................................................... 7
Top Toolbar ................................................................................................................................... 8
Navigation Menu and Header........................................................................................................ 8
Search Toolbar .............................................................................................................................. 8
Page Navigation Toolbar ............................................................................................................... 8
Sorting Results by Column ............................................................................................................... 9
Function Toolbar ............................................................................................................................... 9
Details Tab ...................................................................................................................................... 11
DocView Tab .................................................................................................................................. 11
Viewing an Attached File ............................................................................................................ 11
Attaching a File to a Shipment .................................................................................................... 12
Using the Search Functionality ............................................................................................... 13
Searching on the Main Shipments Web Page ................................................................................. 13
Performing a Simple Search ............................................................................................................ 14
Performing an Advanced Search ..................................................................................................... 15
INDEX.......................................................................................................................................... 17
ShipmentsWeb User Guide
INTRODUCTION
The Shipments Web application allows you to locate, filter, edit and perform various functions related to
your "live" shipments through a user-friendly interface.
Based on your access privileges, you can view details on your shipments according to the domain
categories available to you and your selection. One or more of the following domain categories may or
may not be available:
•
Canadian Brokerage (imports)
•
US Brokerage (imports)
•
North American Freight (shipments)
•
International Freight (shipments)
•
B2/B3X (customs documentation)
For customs definitions, refer to Imanet's Glossary of terms located on our website at www.imanet.net.
System Requirements
Prior to logging into Shipments Web, ensure that you have your system configured as follows:
•
Browser: Internet Explorer 6.0 or greater required
•
JavaScript must be enabled
•
1280 X 1024 resolution recommended
•
Turn off all popup blockers in the Internet Explorer browser
•
To view your CCI reports, ensure that you have Adobe’s Acrobat Reader installed prior to logging
into Shipments Web. If not, click the Adobe link to download and install the latest version of Adobe
Reader (freeware) directly from the Adobe.com website.
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Logg
ging In
n to Shipmen
nts Web
After cliccking the <C
Client Sign Inn> link on Thompson
T
Ahhern’s websitte, you are presented
p
witth the
Shipments Web Login page.
The Loginn page is typiical of any othher login pagee except that you can chooose the “skin”” that you wissh you
apply whiile accessing Shipments Web.
W
Makingg a selection changes
c
the colour
c
schem
me used. Currrently,
there are three
t
theme selections:
•
Blackk
•
Vista
•
Defauult
Once youu have successsfully enteredd your usernam
me and passw
word and clickked Continuee, the Main
Shipments Web page appears.
a
Seelect the Savee Password chheckbox to saave your usernname and passsword for suubsequent loggins so
thhat you do not have to retyp
ype them eachh time. Cautioon should be taken
t
if you arre using a
coomputer used
d by more thann just you. Shhould that be the
t case, do not
n select the Save Passwoord
chheckbox.
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Main
n Shipm
ments Web Page
P
Once youu have successfully loggedd into the Shipments Web application, the first pagee (Main Shipm
ments
Web pagee) that display
ys, allows youu to define annd Submit yoour search critteria by enteriing specific data
d in
the fields provided.
Alternatelly, you have the
t choice of not entering any
a search criteria and sim
mply click Sub
bmit to displaay the
Search Reesults page with all shipmeent records avvailable to youur team and user
u profile. Once
O
on the Search
S
Results paage, you can then filter (uusing simple or advanced search functiionality) the resulting shippment
records ass needed. Seee Performing a Simple Search on pagee14 and Perfoorming an Addvanced Searrch on
page15.
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Subsequently, if you did not receive the desired results, you can do one of the following:
•
Return to the Main Shipments Web page and redefine and/or void your search criteria and
Submit again.
•
Filter the results on the Search Results page using the simple or advanced search functionality.
Filtering from the Main Shipments Web Page
You can perform a search by entering specific criteria on the Main Shipments Web page to display a set
of shipments you would initially like to view.
The following applies:
•
If you choose to not enter any search criteria on this page, you can simply click Submit. All
shipments available to your profile displays on the Search Results page which spans over one to
multiple pages.
•
If you are unsure what code or value to enter or select, you can do one of the following if the option is
available:
•
Click the Binoculars icon (if available) corresponding to the desired field. This displays its
related Search window. You can then locate and select the value you wish to use for your search.
•
Click a down (V) arrow (if available) to select a field option from the associated drop-down list.
•
If you are unsure of a field entry, place your mouse-pointer over a field to view its description.
•
If you wish to redefine your criteria, use the Clear button to refresh all field entries back to their
default values (blank or valued).
•
If you wish to exit from Shipments Web, click Exit located at the bottom of the page. You are
returned to the Shipments Web Login page.
The fields made available on the Main Shipments Web page allow you to narrow the resulting number of
shipment records returned and subsequently displayed on the Search Results page. Each field is described
as follows:
Field
Description
Client Code *
Enter the code assigned to the customer for which you are searching.
Mode of Transportation Code
**
Enter the modes of transportation (MoT) used for the
shipment/movement of cargo. MoTs can be one of Air, Highway, Mail,
Pipeline, Railway or Water (marine).
Vendor Code *
Enter the code assigned to the customer for which you wish to include
in your search.
Shipment Status **
Enter the status of the shipment for which you are searching.
Shipment Date **
Enter the date the shipment was shipped.
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Field
Description
Carrier Code *
Enter the code assigned to the carrier for which you wish to include in
your search.
Release Date **
Enter the date the shipment was released from customs.
Voyage Number
Enter the vessel number of the ship containing the cargo.
Transaction Number *
Enter the transaction number associated to the shipment that you wish to
include in your search.
Port of Exit Code *
Enter the code for the port from which the shipment left.
File Number
Enter the transaction number for the shipment.
Port of Unloading Code
Enter the code for the port at which the shipment is unloaded.
Cargo Control Number
Enter the cargo control number associated with the shipment that you
wish to include in your search.
PO Number
Enter the purchase order number for the goods being shipped.
Commercial Invoice Number
Enter the commercial invoice number you wish to include in your
include in your search.
Bill Invoice Number
Enter the billing invoice number you wish to include in your search.
Blanket Purchase Agreement
Number
Enter the blanket purchase agreement number for which you are
searching.
Project
Enter the project number for the shipment.
Container Number
Enter the container number for which you are searching.
Master Way Bill Number
Enter the master way bill number for which you are searching.
Other Reference Number
Enter a reference number associated to another document for which you
are searching.
House Way Bill Number
Enter the house way bill number for which you are searching.
Sales Order
Enter the sales order number for which you are searching.
Bill of Lading Number
Enter the bill of lading number associated to the shipment for which you
are searching.
Exporter's Reference
Enter the exporter's reference number for which you are searching.
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Field
De
escription
Ref Type *
Ennter or search for the refereence type on which
w
you aree basing yourr
seaarch. The Reff Number fieeld automaticaally becomes a mandatory field
enttry.
Ref Numbber
Ennter the number of the referrence type doocument on which
w
you are
basing your seaarch.
*
Indicaates that you can
c perform a search for a value by cliccking the Bin
noculars icon..
** Indicates that you can
c select an option
o
from thhe associatedd drop-down list
l provided for
f the field.
Once youu are satisfied with the searrch criteria yoou have entereed (if any), click Submit too perform youur
search. Yoour results dissplay on the Search
S
Resultts page.
Cavea
at
There are several caveaats that you shhould be awaare of when enntering searchh criteria on thhe Main
Shipments Web page:
•
If youu enter a Ref Type
T
as (part of) your criteeria, the Ref Number
N
fieldd becomes a mandatory
m
enntry
field. If you do nott enter a ref nuumber and click Submit, a flashing erroor icon (!) apppears beside the
t
Ref Number
N
field. You must make
m
an entry before your search
s
is proccessed.
•
If youu entered criteeria in a field and you did not
n receive thhe results desiired, you can return to the Main
Shipm
ments Web paage, type or seelect a Ref Tyype from the Search
S
windoow to enter thhe appropriatee
value in the corresp
ponding Ref Number fieldd. For exampple, select "PO
O Number" ass your Ref Tyype
and ennter the desireed PO numbeer in the Ref Number
N
fieldd.
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Searrch Res
sults Page
P
All shipm
ments records display on thiis page accordding to the seearch criteria entered on the Main Shipm
ments
Web pagee (if any) and//or the selecteed domain cattegory (Canaddian Brokeragge, B2/B13X).
Refer to thhe following topics relatedd to the Searchh Results pagge:
•
For baasic navigatio
on of Shipmennts Web, refeer to Navigatinng Shipmentss Web on pagge 7.
•
For shhipments web
b functions, reefer to Function Toolbar onn page 9.
•
For siimple searchin
ng, refer to Performing a Simple
S
Searchh on page 14.
•
For addvanced searcching, refer too Performing an Advancedd Search on page15.
Navig
gating Sh
hipmentts Web
The Searcch Results pag
ge layout for Shipments Web
W contains the
t following elements:
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Top Toolbar on page 8
•
Navigation Menu and Header on page 8
•
Search Toolbar on page 8
•
Page Navigation Toolbar on page 8
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Top To
oolbar
The Top toolbar
t
contaiins three buttoons and a dispplay field (topp right).
•
•
•
•
Exit closes
c
the app
plication and returns
r
you too the Shipmennts Web Logiin page. There is also an Exit
E
buttonn on the Main
n Shipments Web
W page as well.
w
Menu
u returns you to the Main page
p
where yoou can enter search
s
criteriaa.
Togglle Full screen
n closes (or reeopens) the Search
S
Resultss frame to dissplay only thee Details fram
me for
the seelected shipment record.
User login field diisplays the naame of the useer currently loogged into Shhipments Webb.
Naviga
ation Men
nu and He
eader
Upon seleecting a domaain category from
f
the Naviigation menu (located in thhe left frame),, the second line
displays thhe description
n header baseed on your sellection.
For exampple, selecting
g the Canadiann Brokerage domain
d
categoory may display "Canadiann Brokerage Query: Reeleased 7 + Not
N Released".
Search
h Toolbarr
The Searcch toolbar allo
ows you to fuurther filter yoour currently available
a
dataa set by enteriing a single liine of
search criteria using th
he fields proviided. See Perfforming a Sim
mple Search on
o page 14.
a click the Advanced Search button to perform a search by enntering multiple criteria. Seee
You can also
Performinng an Advancced Search onn page 15.
Page Navigatio
N
on Toolba
ar
The numbber of pages (i.e. 1/37 meanns you are cuurrently viewing page 1 of 37 pages) conntaining yourr data
records diisplays below
w the Results frame
f
on the Page
P
Navigattion toolbar. The
T Results frrame is limiteed to
displayingg a maximum
m of 10 data reecords per pagge.
To displayy the previous page of shippment recordss, click the less than sign (<)
( located to the left of thee
page referrence, if a preevious page exxists.
To displayy the next pag
ge of shipmennt records, cliick the greaterr than sign (>
>) located to thhe right of the
page referrence, if a sub
bsequent pagees exists.
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Record
d Count
The numbber of resultin
ng records inccluded in the available
a
dataa set is counteed and displayys to the far right
of the num
mber of pagess. If there are a considerablly large numbber of recordss, it may take some time too sum
the total number
n
of reccords and dispplay the total. Prior to the total
t
being dissplayed on the Page Naviggation
toolbar, a progress bar displays to thhe far left whiile the system
m is counting the
t records. Once
O
the counnt is
complete,, the total disp
plays in the Number
N
of Reccords field. Iff the total doees not displayy or you wish to
refresh thee count, click
k the Count Records
R
buttoon.
While the systeem is countingg (in the backkground) the shipment
W
s
recoords being returned, you can
c
prroceed with performing
p
otther functionss as needed.
The total number
n
of reccords spans over
o
the total number
n
of paages. If the tottal number off records is too
large, youu can use the simple
s
or advvanced searchh option to redduce the numbber of recordss as required.
Otherwisee, use the nav
vigation arrow
ws to move thrrough the pagges of results.
Sortin
ng Results by Column
Within yoour search results in the Reesults frame, you
y can click a column heaading to sort your
y
data set by
field. Eachh time you so
ort within youur data set, yoou are returnedd to the first page
p
if not alrready there. The
T
number off records are recounted andd displayed again.
a
Due to thee large amoun
nt of data pressented, there are many fiellds of data proovided, and thherefore it is not
possible too display all fields
f
(columns) in the Ressults frame att the same tim
me. To view additional fieldds (to
the right of
o the main field set), you need
n
to use thhe navigation bar located at
a the bottom of the Resultss
frame by simply dragg
ging it right (oor left) to view
w the fields deesired.
Functtion Too
olbar
The Functtion toolbar provides
p
a num
mber of buttoons pertainingg to specific fuunctions you can perform on
o
your searcch results..
Field
Des
scription
Refresh
Click Refresh to refresh the soort order of your search ressults displayeed in the Resuults
fram
me back to theeir default dispplay order.
CSVExpoort
Click CSVExporrt to export yoour shipmentt data in a CSV
V format. A File
F Downloaad
wind
dow displays,, allowing youu to open direectly or specify where youu wish to savee the
file. .
Filters
Click Filters to pick
p a quick filter
fi
option frrom the drop-down list. .
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Field
Description
Invoice
Click Invoice to display the custom commercial invoice for the selected shipment
transaction record. Detail lines from the Canadian Customs Invoice (CCI) header
displays. Click Lines to display all lines from the invoice. Click Back to return to the
previous page. .
Reference
Number
Click Reference Number to display all related reference numbers associated to the
selected shipment transaction record. Click Back to return to the previous page. .
Reports
Click Reports to open a Reports window. From this window, you can choose which
report you wish to create and the necessary criteria that the report is to be based on.
Your report can then be generated in a CSV or PDF file format. .
Import Permits
Click Import Permits to view all associated permits to the selected shipment
transaction record. Click Back to return to the previous page. .
Missing Info
Click Missing Info to view lines of data that is flagged as missing. You can print and
respond as required. Click Back to return to the previous page. .
Billing
Click Billing to display all associated billing invoice for the selected shipment
transaction record. Detail lines from the Billing Invoice (CCI) header displays. Click
Lines to display all lines from the invoice. Click Print to print the billing invoice. Click
Back to return to the previous page. .
Print Options
Click Print Options to generate and print Client Statements or a Canada Customs
Invoice..
Event Log
Click Event Log to display all events that have taken place on the selected shipment
transaction record since it was initially created. Click Back to return to the previous
page. .
Track by
Reference
Click Track by Reference to track the selected shipment by reference code (reference
type and number). .
Linked
Shipments
Click Linked Shipments to view all linked shipments to the selected shipment. .
Dates
Click Dates to display all relevant dates for the selected shipment record. .
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Detaills Tab
The Detaiils tab display
ys the details of the chosenn shipment reccord from thee Results fram
me.
The valuees from each field
f
displays, if available. If you wish to
t obtain a moore complete view, click
Toggle Fu
ullscreen (loccated on the top
t toolbar) too collapse thee Results fram
me, exposing more
m
of the
contents within
w
the Dettails tab.
DocViiew Tab
The DocV
View tab lists all associatedd documentattion for the seelected shipment transactioon.
From the DocView tab
b, you can do the followingg:
•
C
Click
Show Fiile to view a file
f attached to
t the shipmennt transactionn record.
•
C
Click
Attach File
F to open thhe UploadForrm window.
Viewin
ng an Atta
ached File
To view a document th
hat has been attached
a
to a shipment:
s
1. Selectt the Shipmen
nt record from
m the Results frame whosee associated doocuments youu wish to view
w.
2. Selectt (highlight) the
t documentt from the Doccument list loocated in the left
l column of the DocView
w
framee.
3. Click Show File.
d
of the selected
s
docuument displays in the windoow to the righht of the Docuument list
The details
providded you have the required browser plugg-in (i.e. PDF reader plug-iin). If not, thee document oppens
in its native applicaation format (i.e.
( a *.csv document
d
mayy open in MS Excel).
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Attach
hing a File
e to a Shiipment
To attach a document to
t a shipmentt:
nt transactionn record from the Results frrame to whichh you wish yoou add a
1. Selectt the Shipmen
docum
ment.
2. Click Attach File located in thee DocView frame. An UplooadForm winndow appears..
d
youu are attaching (i.e. AWB, B13, Packingg, FAX) from
m the Documeent
3. Selectt the type of document
Type drop-down liist.
4. Click Browse to lo
ocate and seleect the docum
ment file you are
a attaching to
t the selectedd shipment frrom
your computer
c
or network.
n
5. Click Submit.
fu name and extension of the documennt displays in the
t Documennt list and is now available for
The full
viewing by other users
u
with acccess privilegess to do so.
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Using the Search
S
h Func
ctionality
The Shipm
ments Web ap
pplication proovides robust Search functiionality to aidd in your searrch for specifiic
shipment data records. You can searrch to narrow
w the number of
o data recordds returned ass follows:
•
Use the Main Shipments
U
S
W page to ennter a specificc set of criteria using the fields providedd to
Web
reeturn a limited
d or specific number
n
of daata records. Thhe results are presented onn the Search
R
Results
page.
•
t Binoculars icon associated to a fielld entry to loccate and retrieeve a value yoou
Click the
wish to
o use in your search. Clickking the Binooculars icon displays
d
a Seaarch window..
•
Use the availab
U
ble search fields on the Seaarch toolbar (Search
(
Resullts page) to ennter a single line
l
off search criterria to filter yoour current daata set.
•
Use the Advan
U
nced Search functionality
fu
b clicking thheAdvanced Search
by
S
buttonn located on the
t
Search toolbarr in the Searchh Results page. Clicking Advanced
A
Seaarch displayss an Advancedd
Search window
w.
Searc
ching on
n the Main Shipm
ments Web
W Page
In the Maain Shipmentss Web page, a number of fiields have a corresponding
c
g Binoculars icon. Clickinng on
the Binocculars icon diisplays all relaated shipment records avaiilable to you based
b
on the selected fieldd. The
display off this window
w is a combinaation of the Results
R
frame, Search toolbar, and Advaanced Search
h
button as found on the Search Resullts page.
m a search:
To perform
1. From the Main Shiipments Web page, click thhe Binocularrs icon associated to the fieeld for which you
want to
t search and
d enter specific criteria.
The Result
R
frame displays
d
all shhipments avaiilable to you, based on the selected fieldd.
2. Perforrm one of thee following seearches if youu cannot easilyy locate the reecord containning the valuee you
need:
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•
Perform a Simple search by definingg the criteria to
t be used on the current shhipment data set
using the available
a
Searrch fields (Search, Using, and Find).
•
Perform an
n Advanced search
s
to narroow the data set to a limitedd number of records
r
and seelect
the record you wish to base
b
your seaarch on.
he desired valuue in your daata set, click too highlight thhe associated record
r
containning
3. Once you locate th
h to use in youur search.
the vaalue you wish
4. Click Accept.
o the Main Shipments
S
W window iss populated with
Web
w the chosen value.
The selected field on
pleting your search
s
criteriaa as required on
o the Main Shipments
S
Web page.
5. Proceeed with comp
6. Once you have finiished definingg your searchh criteria, clickk Submit.
t Search Reesults page.
Your search resultss display on the
Perforrming a Simple Search
The Searcch toolbar is located on thee Search Resuults page abovve the Resultss frame.
To perforrm a simple search on youur current dataa set:
1. Click the down arrrow (v) from the Search drop-down
d
lisst.
y want to use
u as criteria to filter your data set. For example, select Transacttion
2. Selectt a field that you
Numb
ber to base yo
our search onn a specific traansaction num
mber for a shiipment.
3. Click the down arrrow (v) to oppen the using drop-down liist.
4. Selectt a operator frrom the usingg drop-down list: The two operators moost people willl use are
highliighted below::
Op
perator
like
Description
D
Search
S
in the selected
s
field for a value coontaining the value specifiied
<
Search
S
in the selected
s
field for a value leess than the value specifiedd
>
Search
S
in the selected
s
field for a value grreater than thhe value specified
<=
Search
S
in the selected
s
field for a value leess than or eqqual to the vallue specified
>=
Search
S
in the selected
s
field for a value grreater than orr equal to the value specifieed
<>
Search
S
in the selected
s
field for a value between the raange specifiedd
=
Search
S
for a vaalue equal to the value speecified
5. Type the value in the
t selected fiields for whicch you are seaarching in thee Find field.
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6. Click Go to perforrm the search.. The shipmennt results appear in the Ressults frame.
oid your searcch criteria, click Remove Filter.
F
If youu decide to vo
Perforrming an Advan
nced Sea
arch
If a simple search defin
nition (single line) is not ennough to narrrow down youur results, youu can either reeturn
nced Search on
o the Searchh Results pagee to define yoour
to the Main Shipments Web page orr click Advan
search criteria as requirred.
The Advanced Search feature is more robust in functiionality than searching
T
s
from the Main
Shhipments Web
b page.
To perform
m an advanceed search:
1. Click Advanced Search
S
locatedd in the Searcch toolbar on the Search Results page.
A
Seaarch window appears.
a
The Advanced
The column
c
fields that display are
a directly reelated to the columns
c
preseented in the Results
R
frame.
2. At thee top right-haand corner, deefine the relatiionship betweeen each line of criteria yoou wish to include
in youur search by selecting
s
the And
A or the Or
O radio buttonn.
Thesee are defined as
a follows:
A
And
The search is baseed on the com
mbination of alll defined criteeria. This meanns that the seaarch
ough your dataa set is restricted to meeting all of the criteeria specified. For example,, you
thro
might search for shipment
s
records that matchh the followingg criteria:
Transactioon # XXXXX
XXXXX
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AND
Estimated Date of Arrival between 8/18/2008 and 8/25/2008
Or
The search is based on any of the defined criteria. This means that the search through
your data set is widened and can meet any of the criteria specified.
3. Select the appropriate radio button (if more than one) corresponding to the field (second column) you
are defining as part of your criteria.
This selection defines how you wish to match the value for which you are searching against the selected
field. Possible options are:
Is
The field you wish to match must equal the value entered.
Starts
The field you wish to match starts with the value entered.
Like
The field you wish to match contains the value entered.
Between
The value you are searching for must fall within the defined range (i.e. date range)
4. Enter or select the value or range of values in the corresponding field which you are trying to match
within the associated field.
5. Click Submit.
Your search results display in the Results frame according to the criteria entered through the
Advanced Search window.
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INDEX
A
advanced search
search results page · 15
advanced search window
columns · 15
and
radio button · 15
B
binoculars icon · 4
buttons
accept · 14
advanced search · 13, 15
attach file · 12
exit · 8
go · 15
menu · 8
record count · 9
remove filter · 15
show file · 11
submit · 14, 16
toggle fullscreen · 8
C
caveat
ref number · 6
clear
button · 4
field values · 4
colour scheme
selection · 2
criteria
relationship · 15
D
details tab
toggle fullscreen · 11
docview tab
attach file · 11
documents · 11
show file · 11
E
exit
button · 4
F
find
field value · 14
function toolbar
domain category · 9
functions · 9
functions
billing · 10
CSVExport · 9
dates · 10
event log · 10
filters · 9
import permits · 10
invoice · 10
linked shipments · 10
missing info · 10
print options · 10
reference number · 10
refresh · 9
reports · 10
track by reference · 10
L
login
save password · 2
M
main shipments page
caveat · 6
main shipments web page · 3
field descriptions · 4
filter · 4
searching · 13
mouse-over
field description · 4
18 | P a g e
ShipmentsWeb User Guide
page navigation toolbar
record count · 9
search toolbar
advanced search · 8, 15
simple search · 8, 14
searching · 13
advanced search · 14, 15
binoculars icon · 13
main shipments web page · 13
search toolbar · 13
simple search · 13, 14
shipments
attaching a file · 12
shipments web
colour scheme · 2
exit · 4, 8
login · 2
main page · 3
navigating · 7
searching · 13
system requirements · 1
simple search
field entries · 14
search results page · 14
sorting
by column · 9
results · 9
system requirements · 1
R
T
results frame
sorting · 9
toggle fullscreen
details tab · 11
S
U
search
drop-down list · 14
search results page · 7
advanced search · 15
elements · 7
menu · 8
navigation menu · 8
navigation toolbar · 8
record count · 9
search toolbar · 8, 13
simple search · 14
toggle fullscreen · 8
top toolbar · 8
using
drop-down list · 14
operator · 14
N
navigation
domain category · 8
menu · 8
next page display · 8
page navigation toolbar · 8
previous page display · 8
results frame · 8
search results page · 7
search toolbar · 8
O
or
radio button · 15
P
V
viewing
attached file · 11
browser plug-in · 11
document list · 11
19 | P a g e