Download Elo Touch Solution 2400LM

Touchmonitor User Guide
2400LM 24” LCD Desktop Touchmonitor
Elo TouchSystems
24” LCD Touchmonitor
User Guide
Revision C
SW601252
Elo TouchSystems
1-800-ELOTOUCH
www.elotouch.com
Copyright © 2010 Tyco Electronics. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system,
or translated into any language or computer language, in any form or by any means, including, but
not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written
permission of Tyco Electronics.
Disclaimer
The information in this document is subject to change without notice. Tyco Electronics makes no
representations or warranties with respect to the contents hereof, and specifically disclaims any
implied warranties of merchantability or fitness for a particular purpose. Tyco Electronics reserves
the right to revise this publication and to make changes from time to time in the content hereof
without obligation of Tyco Electronics to notify any person of such revisions or changes.
Trademark Acknowledgments
AccuTouch, CarrollTouch, Elo TouchSystems, IntelliTouch, Tyco Electronics and TE (logo) are
trademarks of the Tyco Electronics group of companies and its licensors. Windows is a trademark
of the Microsoft group of companies. Other product names mentioned herein may be trademarks or
registered trademarks of their respective companies.Tyco Electronics claims no interest in trademarks other than its own.
iii
Warnings and Cautions
Warning
•
•
•
•
•
•
•
Danger - Explosion hazard. Do not use in the presence of flammable anesthetics, and other
flammable materials.
To prevent fire or shock hazards, do not immerse the unit in water or expose it to rain or
moisture.
Do not use the unit with an extension cord receptacle or other outlets unless the prongs of the
power cord can be fully inserted.
RISK OF ELECTRICAL SHOCK - DO NOT OPEN. To reduce the risk of electrical shock,
DO NOT remove the back of the equipment or open the enclosure. No user-serviceable parts
are inside. Refer servicing to qualified field service engineers only.
Uninsulated voltage within the unit may have sufficient magnitude to cause electrical shock.
Avoid contact with any part inside the unit.
This device complies with all applicable electromagnetic emission and immunity standards
for medical device equipment. This device is designed to not cause harmful interference, and
to accept any interference received, including interference that may cause undesired operation.
The performance of this device is limited to the emission and immunity standards that have
been applied. Other device which are not designed to withstand emission levels as specified
in the medical device standards may be susceptible to interference from this device.
Subjecting the device to conditions beyond the rated performance capabilities may result in
emissions in excess of the standard. If it is determined that this device produces
electromagnetic or other interference it must be disconnected from power until the cause of
the problem has been determined and resolved. If it is determined that this device is
functioning improperly due to electromagnetic and other interference it must be disconnected
from power until the cause of the problem has been determined and resolved.
Elo TouchSystems recommends that after its useful life (or after sustaining unrepairable
damage), customers dispose of the touchmonitor and its power supply in an environmentally
sound manner. Acceptable methods include the reuse of parts or whole products and the
recycling of products, components, and materials. Please consult and obey national state, and
local laws and ordinances governing the safe disposal of electronic equipment.
Note that the fluorescent lamps inside this product contain mercury and must be recycled or
disposed of according to local, state, or national laws. For more information, contact the
Electronic Industries Alliance at www.eiae.org.
This product consists of devices that may contain mercury, which must be recycled or disposed of
in accordance with local, state, or federal laws. (Within this system, the backlight lamps in the
monitor display contain mercury.)
iv
Caution
•
•
•
•
Power cord is used as a disconnection device. To de-energize equipment, disconnect the
power cord.
This unit must follow the national requirement and local state laws to dispose unit.
Before connecting the cables to your Elo touchmonitor, make sure all components are
powered OFF.
Only approved components complying with IEC60601-1 series can be connected to ET2400LM
in Patient Environment. The use of ACCESSORY equipment not complying with the
equivalent safety requirements of this equipment may lead to a reduced safety of the resulting
system. Consideration relating to the choices of accessory equipment should include:· Use of
accessory in the patient environment.· Evidence that the safety certification of the accessory
has been performed in accordance to the appropriate IEC 60601-1 and/or IEC 60601-1-1 har
monized national standard.
For continued safety - This unit only complies to the above standards if used with a medical grade power cord.
-A medical grade power supply, such as the one specified, is required for use in a medical
application.
Note:
• This symbol alerts the user to important information concerning the operation and
maintenance of this unit, which should be read carefully to avoid problems.
• This symbol means DC Current.
• This symbol means ON/OFF stand-by switch.
v
CAUTION-Life Support
Care must be taken when this touchmonitor is a critical component of a life support system or
device. In case of failure of this touchmonitor, appropriate redundant systems should be
incorporated into the system or device to prevent injury to the user or patient.
The following should be an integral part of the safety design of a life support system or device
using this touchmonitor for a critical function.
• An alternate interface or fail-safe must be available should the touchscreen fail to operate.
• The touchscreen interface must not be the only means of control of a critical function.
• An alternate video display should be incorporated into the safety design if used to monitor a
critical function.
• The internal speakers of this touchscreen monitor must not be the sole method of warning of
a critical function.
Critical functions are:
1. Life support devices or systems are devices or systems which, (a) are intended for surgical
implant into the body, or (b) support or sustain life, or (c) whose failure to perform when
properly used in accordance with instructions for use provided in the labeling, can be reason
ably expected to result in significant injury to the user.
2. A critical component is any component of a life support device or system whose failure to
perform can be reasonably expected to cause the failure of the life support device or system,
or to affect its safety or effectiveness.
Definitions:
“ PATIENT ENVIRONMENT”
any environment in which intentional or unintentional contact can occur between a PATIENT
and parts of the ME EQUIPMENT or ME SYSTEM or between a PATIENT and other persons
touching parts of the ME EQUIPMENT or ME SYSTEM.
vi
Classification
With respect to electrical shock, fire in accordance with UL60601-1 and CAN/CSA C22.2 No.
60601-1
This monitor is a Class I (GROUNDED) DEVICE.
These displays are classified NO APPLIED PARTS EQUIPMENT.
Protection against harmful ingress of water:
INGRESS PROTECTION (IPX1) (for monitor only)
This monitor shall be classified as ORDINARY EQUIPMENT, not intended or evaluated for use
in the presence of flammable anesthetic mixture with air, oxygen, or nitrous oxide.
Mode of Operation: CONTINUOUS OPERATION.
Temp.
Environmental conditions for transport and storage
o
o
Operating
0 C to 40 C
o
o
Storage / Transportation
-20 C to +60 C
Humidity (non-condensing)
Operating
Storage / Transportation
Altitude
Operating
Storage / Transportation
20% to 80%
10% to 90%
0 to 3,000M
0 to 12,192M
For full Product Specifications refer to Appendix C
vii
European Standards and Classifications
Standards: EN 60601-1-2: 2001+A1:2004
The EMC limits and test methods are referred to the following standards:
Emission:
Immunity
CISPR 11: 2003+A1:2004
IEC 61000-4-2: 2008
AS/NZS CISPR CISPR22: 2006
IEC 61000-4-3: 2006+A1:2007
(Group 1, Class B)
IEC 61000-4-4: 2004
IEC 61000-4-5: 2005
EN55011: 2007+A1: 2007
IEC 61000-4-6: 2008
(Group 1, Class B)
IEC 61000-4-8: 2009
IEC 61000-4-11: 2004
IEC 61000-3-2: 2006,
(Refer to note * below)
IEC 61000-3-3: 2008
viii
Guidance and manufacturer’s declaration-electromagnetic immunityfor all EQUIPMENT AND SYSTEMS
Guidance and manufacturer’s declaration-electromagnetic emissions
The ET2400LM is intended for use in the electromagnetic environment specified below. The customer or the user
of the ET2400LM should assure that it is used in such an environment.
Emissions test
Compliance
RF emissions
CISPR 11
Group 1
RF emissions
CISPR 11
Class B
Harmonics emissions
IEC 61000-3-2
Not applicable
Voltage fluctuations/
flicker emissions
IEC 61000-3-3
Complies
Electromagnetic environment-guidelines
The ET2400LM uses RF energy only for its internal
function. Therefore, its RF emissions are very low and
are not likely to cause any interference in nearby
electronic equipment.
The ET2400LM is suitable for use in all establishments,
including domestic establishments and those directly
connected to the public low-voltage power supply
network that supplies buildings used for domestic
purposes.
ix
Guidance and manufacturer’s declaration-electromagnetic immunityfor all EQUIPMENT AND SYSTEMS
Guidance and manufacturer’s declaration-electromagnetic immunity
The ET2400LM is intended for use in the electromagnetic environment specified below. The customer or the user
of the ET2400LM should assure that it is used in such an environment.
Immunity test
IEC 60601
Compliance level
test level
Electromagnetic environmentguidelines
Electrostatic
± 6 kV contact
± 6 kV contact
discharge(ESD)
± 8 kV air
± 8 kV air
IEC 61000-4-2
Floors should be wood, concrete or
ceramic tile. If floors are covered with
synthetic material, the relative humidity
should be at least 30%.
Electrical Fast
± 2 kV for power
± 2 kV for power
Mains power quality should be that of a
transient/burst
supply lines
supply lines
typical commerical or hospital
IEC 61000-4-4
± 1 kV for input/output
± 1 kV for input/output
lines
lines
Surge
± 1 kV line(s) to line(s)
± 1 kV line(s) to line(s) Mains power quality should be that of a
IEC 61000-4-5
± 2 kV line(s) to earth
± 2 kV line(s) to earth
environment.
typical commerical or hospital
environment.
Voltage dips, short
<5% UT
<5% UT
Mains power quality be that of a
interruption and
(>95% dip in UT)
(>95% dip in UT)
typical commerical or hospital
voltage variations
for 0.5 cycle
for 0.5 cycle
environment. If the user of the ET2400LM
on power supply
input lines
IEC 61000-4-11
Power frequency
requires continued operation during power
40% UT
40% UT
mains interruptions, it is recommended that
(60% dip in UT)
(60 % dip in UT)
the ET2400LM be powered from an
for 5 cycles
for 5 cycles
uninterruptible power supply or a battery.
70% UT
70% UT
(30% dip in UT)
(30% dip in UT)
for 25 cycles
for 25 cycles
<5% UT
<5% UT
(>95% dip in UT)
(>95% dip in UT)
for 25 cycles
for 25 cycles
3 A/m
3A/m
(50/60 Hz)
Power frequency magnetic fields
should be at levels characteristic of a
magnetic field
typical location in a typical commerical
or hospital environment.
IEC 61000-4-8
NOTE UT is the a.c. mains voltage prior to application of the test level.
x
Guidance and manufacturer’s declaration-electromagnetic immunityfor all EQUIPMENT AND SYSTEMS that are not LIFE-SUPPORTING
Guidance and manufacturer’s declaration-electromagnetic immunity
The ET2400LM is intended for use in the electromagnetic environment specified below. The user of the ET2400LM
should assure that it is used in such an environment.
Immunity test
IEC 60601 test level
Compliance
level
Electromagnetic environment-guidelines
Portable and mobile RF communications equipment
should be used no closer to any part of the
ET2400LM, including cables, than the recommended
separationdistance calculated from the equation ap
plicable to the frequency of the transmitter.
Recommended separation distance
Conducted RF
3 Vrms
3 Vrms
d=1.2 P
Radiated RF
IEC 61000-4-3
3 V/m
80 MHz to 2.5 GHz
3 Vrms
d=1.2 P 80MHz to 800 MHz
d=2.3 P 800 NHz to 2.5GHz
where P is the maximum output power rating of
the transmitter in watts (W) according to the
transmitter manufacturer and d is the recommended
separation distance in metres(m)
Filed strengths from fixed RF transmitters, as
determined by an electromagnetic site survey 3,
should be less than the compliance level in each
frequency range4.
Interference may occur in the vicinity of
equipment marked with the following symbol:
NOTE 1 At 80 MHz and 800 MHz, the higher frequency range applies.
NOTE 2 These guidelines may not apply in all situation. Electromagnetic propagation is affected by absorption and
reflection from structures, objects and people.
3.
Filed strengths from fixed transmitters, such as base stations for radio (cellular/cordless) telephones and land
mobile radios, amateur radio, AM and FM radio broadcast and TV broadcast cannot be predicted theoretically with
accuracy. To assess the electromagnetic environment due to fixed RF transmitters, an electromagnetic site survey
should be considered. If the measured filed strength in the location in which the ET2400LM is used exceeds the
applicable RF compliance level above, the ET2400LM should be observed to verify normal operation. If abnormal
performance is observed, additional measures may be necessary, such as reorienting or relocating the ET2400LM.
4. Over the frequency range 150 kHz to 80 MHz, field strengths should be less than 3 Vrms.
xi
Recommended separation distance between portable and mobile
RF communications equipment and the ET2400LM
for all EQUIPMENT AND SYSTEMS that are not LIFE-SUPPORTING
Recommended separation distances between portable
and mobile RF communications equipment and the ET2400LM
The ET2400LM is intended for use in an electromagnetic environment in which radiated RF disturbances are
controlled. The customer or the user of the ET2400LM can help prevent electromagnetic interference by maintaining a minimum distance between portable and mobile RF communications (equipment) and the ET2400LM as
recommended below according to the maximum output power of the communications equipment.
Separation distance according to frequency of transmitter
Rated maximum output
power of transmitter
W
150 kHz to 80 MHz
80MHz to 800 MHz
800 MHz to 2.5 GHz
d=1.2 P
d=1.2 P
d=2.3 P
0.01
0.12
0.12
0.23
0.1
0.37
0.37
0.74
1
1.2
1.2
2.3
10
3.7
3.7
7.4
100
12
12
23
For transmitters rated at a maximum output power not listed above, the recommended separation distance d in
metres(m) can be estimated using the equation applicable to the frequency of the transmitter, where P is the
maximum output power rating of the transmitter in watts(W) according to the transmitter manufacturer.
NOTE 1 At 80 MHz and 800 MHz, the separation distance for the higher frequency range applies.
NOTE 2 These guidelines may not apply in all situations. Electromagnetic propagation is affected by absorption
and reflection from structures, objects and people.
xii
Table of Contents
Warnings and Cautions ................................................. iv
Warning ................................................................. iv
Caution ................................................................... v
Caution-Life Support ..................................................... vi
Classification ................................................................ vii
European Standards and Classifications
Standards ............................................................ viii
Power Display & Power Saving .............................. 23
General Power Saving Mode ........................... 23
Display Angle .................................................. 23
Chapter 4
TROUBLESHOOTING
24
Solutions to Common Problems ..................................... 24
Chapter 1
INTRODUCTION
1
Appendix A
Product Description ................................................ 1
NATIVERESOLUTION
LCD Display Performance Features ....................... 2
24 inch TFT LCD Display Panel ........................... 2
Appendix B
External Medical Grade Power Supply ............... 2
TOUCHMONITORSAFETY
25
27
Care and Handling of Your Touchmonitor ....................... 28
Chapter 2
INSTALLATION AND SETUP
3
Unpacking Your Touchmonitor ............................... 3
Product Overview ........................................... 4
Main Unit ......................................................... 4
Appendix C
TECHNICALSPECIFICATIONS
29
Display Modes ............................................................. 29
Touchmonitor Specifications .......................................... 30
Back Unit ......................................................... 4
Side View ......................................................... 4
Base Bottom View ........................................... 5
REGULATORY INFORMATION
33
KensingtonTM Lock ........................................... 5
WARRANTY
36
Touch Interface Connection ...................................... 7
Remove the cable cover ................................... 7
Step 1 Connecting the Video Cable ................... 8
Step 2 Connecting the Serial/USB Cable ............ 9
Step 3 Connecting the Speaker Cable ............. 10
Step 4 Connecting the Power Cable ................ 11
Replace the cable cover .................................. 12
Mounting the Display ............................................... 13
Rear Mounting Using the VESA Interface ................ 14
VESA Mounting Options ......................................... 14
Optimizing the LCDDisplay ...................................... 15
Installing the Touch Driver Software ....................... 16
Installing the Serial Touch Driver ...................... 16
Installing the USB Touch Driver ........................ 18
Chapter 3
OPERATION
19
About Touchmonitor Adjustments ................................... 19
Bottom Panel Controls ..................................... 20
Controls and Adjustment ........................................ 21
OSD Menu Functions ....................................... 21
OSD Locking and Unlocking Feature ................ 21
OSD Control Options ....................................... 22
C HAPTE R
1
INTRODUCTION
Product Description
The 2400LM is a medical display designed to present information to the operator and the customer.
The 2400LM is available in serial and USB(combo) touch interface as well as non-touch. The
2400LM functionally consists of a 24” LCD main display with a touchscreen. The main display
element is a 24” diagonal WUXGA resolution (1920 x 1200) LCD display. The display consists of an
LCD display and touchscreen. The 2400LM is powered by 12 VDC from an external medical grade
power source.
1-1
LCD Display Performance Features
24” TFT LCD Display Panel
Display format
Display area
Pixel pitch
Contrast Ratio
Brightness
LCD
IntelliTouch
AccuTouch
Response time
Display color
1920x1200
518.4 mm (H) x 324.0 mm (V)
0.270 mm (H) x 0.270 mm (V)
1000:1( typical)
300 cd/m2 (typical)
270 cd/m2(typical)
240 cd/m2 (typical)
5 msec typical;
16.7 million colors
Vertical Viewing Angle
Typical Vertical Viewing Angle: 80deg(looking down)
/80 deg(lookingup) @ CR>=10
Horizontal Viewing Angle
Typical Vertical Viewing Angle: 80deg(looking left)
/80 deg(looking right) @ CR>=10
External Medical Grade Power Supply
The 2400LM is powered by an external medical grade universal input AC power source.
Power supply:
• AC power: Input voltage 100 -240 VAC, 1.27A
• Input frequency 50/60 Hz
• DC output Voltage/Current: 12 VDC/6.5A
• Load regulation: ±5% Max.
• Line regulation: ±1% Max.
1-2
C HAPTE R
2
INSTALLATION AND SETUP
This chapter discusses how to install your LCD touchmonitor and how to install Elo TouchSystems
driver software.
Unpacking Your Touchmonitor
Check that the following items are present and in good condition:
LCD monitor
VGA cable
USB cable
Power cable European
Power cable UK
Power cable US/Canada
(European model only)
(European model only)
(North American model only)
Serial cable
Power cable Japanese
(Japan model only)
Elo QuickStar
t
CD
Software
CD and Quick Install Guide
Power adaptor
DVI cable
Audio cable
2-3
Product Overview
Main Unit
Back Unit
Side View
2-4
Base Bottom View
KensingtonTM Lock
The KensingtonTM lock is a security device that prevents theft. To find out more about this security
device, go to http://www.kensington.com.
2-5
2-6
Touch Interface Connection
NOTE:
Before connecting the cables to your touchmonitor and PC, be sure that the computer and
touchmonitor are turned off.
Remove the Cable Cover
The cables are connected at the back of the monitor.
cable lip
cable cover
To remove the cover, grasp the lip of the cover and pull towards you until it snaps.
•
•
It shall not be removable from other parts of the fire enclosure by the operator; and
It shall be provided with a means to keep it closed during normal operation.
2-7
STEP 1-Connecting the Video Cable
VIDEO CABLE
VIDEO CABLE
CONNECTIONS ON UNDERSIDE
DVI 24 PIN
CONNECTOR
FEMALE 15-PIN
VIDEO CONNECTOR
•
•
•
•
Tilt the screen up and back to access the connection ports.
Connect the 15-pin video cable (the ferrite bead end) or 24-pin DVI-D cable to the video
port on your PC.
Connect the other end of the video cable to the video connector on your touchmonitor.
Secure the cable to your touchmonitor and PC by turning the screws on the connector
clockwise.
2-8
STEP 2-Connecting the Serial and USB Touchscreen Cable
USB TOUCHSCREEN CABLE
CONNECTIONS ON UNDERSIDE
SERIAL CONNECTOR
USB CONNECTOR
•
•
•
•
Connect the female end of the serial (RS-232) cable to the serial port on your PC, or
connect the USB( ) touchscreen cable to the USB( ) touchscreen connector on the back
of your touchmonitor.
Connect the male end of the cable to the serial touchscreen connector on your
touchmonitor, or connect the other end of the USB( ) touchscreen cable to your PC.
Secure the cable to your touchmonitor and PC by turning the screws on the connector.
Please note that you can only have the usb or the serial feature connected. You can not
have both connected at the same time.
2-9
STEP 3-Connecting the Speaker Cable
SPEAKER CABLE
CONNECTIONS ON UNDERSIDE
SPEAKER PORT
•
•
Connect the light blue end of the speaker cable to the light blue speaker port to the monitor
(audio in).
Connect the lime (light green) end of the speaker cable to the lime speaker port on the
computer (audio out).
2-10
STEP 4-Connecting the Power Cable
POWER CABLE
CONNECTIONS ON UNDERSIDE
DC POWER
Depending on where you live, you will use either the European or US/Canadian power cable.
• Connect the female end of the power cable to the medical grade power adaptor.
• Connect the brick power cable into the power port on the touchmonitor.
• Route the cable through the cable management channel.
NOTE:
To protect your equipment against risk of damage from electrical surges in the power line, plug the
touchmonitor’s power cord into a surge protector, and then connect the surge protector to a grounded AC
electrical outlet.
2-11
Replace the Cable Cover
cable lip
cable cover
screw hole
Then you have attached all the cables to the monitor, gently bring all the cables toward the
standard so they fit under the cover lip. Remove the screw from accessory and insert the screw into
cable cover. Snap the Cable cover in place over the connections.
2-12
Mounting the Display
Your medically certified touchscreen display conforms to the VESA Flat Panel Monitor Physical
Mounting Interface (FPMPMI) standard. The FPMPMI standard defines a physical mounting
interface for flat panel displays. Your display conforms to the corresponding standards for flat
panel display mounting devices, such as for walls and table arms. The VESA mounting interface
is located on the back of your touchscreen display and is pre-connected to the pedestal.
Figure 2-1 : VESA mounting interface location, pedestal removedˆ
1 Screw location, M4 Phillips, ×4
Note: You will need a Phillips screwdriver to mount the display or remove the pedestal.
2-13
Rear Mounting Using the VESA Interface
1 If the display is already connected to a pedestal, remove the four screws that connect the
pedestal to the display (refer to Figure2-1 , item 1 ). Separate the pedestal from the display.
2 Reinstall the four screws into the VESA interface mount. Ensure that the monitor is
positioned with the correct side up.
3 Mount the monitor to the wall according to the template shown in Figure 2-2. Route the
cables through the cable access opening (Figure2-2, item 1 ).
Figure 2-2: Rear mount template (not to scale)
VESA Mounting Options
The following companies provide VESA mounting devices compatible with your touchscreen
monitor:
GCX
800-228-2555
707-773-1100
www.gcx.com
Ergotron
800-888-8458
651-681-7600
www.ergotron.comˆ
Innovative Office Products
800-524-2744
610-253-9554
www.innov-office-prod.com
MRI
800-688-2414
www.mediarecovery.com
2-14
Optimizing the LCD Display
To ensure the LCD display works well with your computer, configure the display mode of your
graphic card to make it less than or equal to 1920 x 1200 resolution, and make sure the timing of the
display mode is compatible with the LCD display. Refer to Appendix A for more information about
resolution. Compatible video modes for your touchmonitor are listed in Appendix C.
Installing the Touch Driver Software
Elo TouchSystems provides driver software that allows your touchmonitor to work with your
computer. Drivers are located on the enclosed CD-ROM for the following operating systems:
• Windows 7
• Windows Vista
• Windows XP
• Windows 2000
• Windows Me
• Windows 98
• Windows 95
• Windows NT 4.0
• Windows 3.1
• MS-DOS
Additional drivers and driver information for other operating systems are available on the Elo
TouchSystems web site at www.elotouch.com.
The Elo touchmonitor is plug-and-play compliant. Information on the video capabilities of your
touchmonitor is sent to your video display adapter when Windows starts. If Windows detects
your touchmonitor, follow the instructions on the screen to install a generic plug-and-play monitor.
Refer to the following appropriate section for driver installation instructions.
Depending upon whether you connected the serial communication cable or the USB
communication cable, only the serial driver or the USB driver should be installed.
2-15
Installing the Serial Touch Driver
Installing the Serial Touch Driver for Windows 7, Windows Vista,
Windows XP, Windows 2000, ME, 95/98 and NT4.0.
NOTE:
For Windows 2000 and NT4.0 you must have administrator access rights to install the driver.
Make sure the serial connector (RS232) is plugged into the monitor and an open com port on the PC.
1 Insert the Elo CD-ROM in your computer's CD-ROM drive.
2 If the AutoStart feature for your CD-ROM drive is active, the system automatically detects the
CD and starts the setup program.
3 Follow the directions on the screen to complete the driver setup for your version of Windows.
4 If the AutoStart feature is not active:
5 Click Start > Run.
6 Click the Browse button to locate the EloCd.exe program on the CD-ROM.
7 Click Open, then OK to run EloCd.exe.
8 Follow the directions on the screen to complete the driver setup for your version of Windows.
2-16
Installing the Serial Touch Driver for MS-DOS and Windows 3.1
You must have a DOS mouse driver (MOUSE.COM) installed for your mouse if you wish to
continue using your mouse along with your touchmonitor in DOS.
To install Windows 3.x and MS-DOS touch driver from Windows 95/98, follow the directions
below:
1 Insert the CD-ROM in your computer’s CD-ROM drive.
2 From DOS, type d: and press the Enter key to select the CD-ROM (your CD-ROM drive may be
mapped to a different drive letter).
3 Type cd\elodos_w31 to change to the correct directory.
4 Type Install and press Enter to start the installation.
5 Calculate the touchscreen.
2-17
Installing the USB Touch Driver
Installing the USB Touch Driver for Windows 7, Windows Vista, Windows XP,
Windows 2000, ME and Windows 98.
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.
If Windows 98 or Windows 2000 starts the Add New Hardware Wizard, do the following:
2 Choose Next. Select “Search for the best driver for your device (Recommended)” and choose
Next.
3 When a list of search locations is displayed, place a checkmark on “Specify a location” and use
Browse to select the \EloUSB directory on the Elo CD-ROM.
4 Choose Next. Once the Elo USB touchscreen driver has been detected, choose Next again.
5 You will see several files being copied. Insert your Windows 98 cd if prompted. Choose Finish.
If Windows 98 or Windows 2000 does not start the Add New Hardware Wizard, do the following:
NOTE:
For Windows 2000 you must have administrator access rights to install the driver.
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. If the AutoStart feature for your
CD-ROM drive is active, the system automatically detects the CD and starts the setup program.
2 Follow the directions on the screen to complete the driver setup for your version of Windows.
If the AutoStart feature is not active:
1 Click Start > Run.
2 Click the Browse button to locate the EloCd.exe program on the CD-ROM.
3 Click Open, then OK to run EloCd.exe.
4 Follow the directions on the screen to complete the driver setup for your version of Windows.
2-18
C H APTE R
3
OPERATION
About Touchmonitor Adjustments
Your touchmonitor will unlikely require adjustment. Variations in video output and application may
require adjustments to your touchmonitor to optimize the quality of the display.
For best performance, your touchmonitor should be operating in native resolution, that is 1920 x
1200 at 60 Hz.
Use the display control panel in Windows to choose 1920 x 1200 resolution. Operating in other
resolutions will degrade video performance. For further information, please
refer to Appendix A.
All adjustments made to the controls are automatically memorized. This feature saves you from
having to reset the choices every time the touchmonitor is unplugged or powered off and on. If
there is a power failure, the touchmonitor settings will not default to the factory specifications.
3-19
Bottom Panel Controls
5
Control
1 Menu/Exit
2
3
4 Select
5 Power Switch
4
3
2
1
Function
Display/Exits the OSD menus.
1. Enter contrast of the OSD.
2. Increase value of the adjustment item.
3. Shuffle item clockwise.
1. Enter audio volume adjustment.
2. Decrease value of the adjustment item.
3. Shuffle item counter-clockwise.
1.Select the adjustment items from the OSD menu.
2. Enter “Auto Adjust” feature. (VGA mode only)
Switches the power of the monitor from off to on to off.
(Important note: Includes integrated power down delay function,
user must depress power button for five (5) seconds when powering
off)
3-20
Controls and Adjustment
OSD Menu Functions
To Display and Select the OSD Functions:
1 Press the Menu key to activate the OSD menu.
2 Use
or
to move clockwise or counterclockwise through the menu. Press the select key
on the monitor. The parameter will be highlighted when selected.
3 To quit the OSD screen at any time during the operation, press the Menu key. If no keys are
pressed for a short time period, the OSD automatically disappears.
NOTE:
The OSD screen will disappear if no input activities are detected from 45 seconds to 255 seconds, depending
on the OSD time setting on the OSD of the monitor. The monitor default is 45 seconds.
OSD Locking and Unlocking Feature
•
To Lock OSD, hold Menu and Up Button for 2 seconds. A window pops up showing “OSD
unlock” as you hold every 2 seconds the window toggles from “OSD is unlock” to “OSD
Lock”.
•
To Lock Power, hold Menu and Down for 2 seconds. A window pops up showing “Power
unlock” as you hold every 2 seconds the window toggles from “Power unlock” to “Power
Lock”.
•
While the OSD and or Power is locked, when the OSD keys are pushed no window shall
appear.
3-21
OSD Control Options
Control
Contrast
Brightness
V-Position
H-Position
Recall Defaults
Color Balance
Audio Volume
Sharpness
Phase
Clock
OSD H-Position
OSD V-Position
OSD Time
Auto-Adjust
OSD Language
Input Select
Description
Increases or decreases contrast.
Increases or decreases brightness.
Moves the screen up or down.
Moves the screen left or right.
Returns the monitor to its default settings.
Press or and “Select” button to select 9300, 6500, 5500, 7500
and USER. Only when selecting USER can you make adjustments
to the R/G/B content. Press Select to restore to factory default setting.
Adjust audio volume of OSD menu.
Adjust Sharpness.
Increases or decreases the snow noise of the image after auto
adjustment is made.
The dot clock is fine-adjusted after auto adjust.
Moves the OSD position horizontally on the screen. When the
“SELECT” button and the
button is pressed, the OSD control
menu will move to the right side of the screen. Likewise, when the
“Select” button and the
button is pressed, the OSD control
menu will move to the left side.
Moves the OSD position vertically on the screen. When the
“SELECT” button and the button is pressed, the OSD control
menu will move to the top side of the screen. Likewise, when the
“Select” button and the
button is pressed, the OSD control
menu will move to the lower side.
Adjusts the time of OSD icon stays on monitor.
(1)Press Auto to enable this function. The Auto-Adjust will
automatically adjust V-Position, H-Position, Clock and Clock-Phase.
(VGA only)
(2)Indicates the current resolution, H-Frequency and V-Frequency.
(DVI and VGA)
Select from English, French, Italian, German, Spanish,
Simplified Chinese, Traditional Chinese and Japnaese.
Select video source from DSUB analog to DVI digital.
3-22
Power Display & Power Saving
General Power Saving Mode
Mode
On
Sleep
Off
Power
Consumption
56.4w max.(DC power)
4w max. (DC power and without Audio performing)
15w max. (DC power and with Audio performing)
2w max.
Tested with the USB cable unplugged.
We recommend switching the monitor off when it is not in use for a long period of time.
Display Angle
For viewing clarity, you can tilt the LCD forward (up to -5 degrees) or backward (up to 90
degrees).
CAUTION
• In order to protect the LCD, be sure to hold the base when adjusting the LCD.
• For models without a touchscreen take care not to touch the screen.
3-23
C HAPTE R
4
TROUBLESHOOTING
If you are experiencing trouble with your touchmonitor, refer to the following table. If the problem
persists, please contact your local dealer or the Elo service center.
Solutions to Common Problems
Problem
The monitor does not respond
when turning on the system.
Suggestion(s)
1. Check that the monitor’s Power Switch is on.
2. Turn off the power and check the monitor’s DC power cord and signal
cable for proper connection.
Characters on the screen are dim
Refer to the About Touchmonitor Adjustments section to adjust the
brightness.
The video is blank
1. During operation, the monitor screen may automatically turn off as a result
of the Power Saving feature. Press any key to see if the screen reappears.
2. Refer to the About Touchmonitor Adjustments section to adjust the
brightness.
Screen flashes when initialized
Turn the monitor off then turn it on again.
“Out of Range” display
Reconfigure the resolution of your computer to make one of the monitor’s
supported video mode (see Appendix C).See Appendix A for more
information on resolution.
Make sure the touch cable is securely attached at both ends.
Touch doesn’t work
4-24
AP P END I X
A
NATIVE RESOLUTION
The native resolution of a monitor is the resolution level at which the LCD panel is designed to
perform best. For the Elo LCD touchmonitor, the native resolution is 1920 x 1200 for the WUXGA24 inch size. In almost all cases, screen images look best when viewed at their native resolution.
You can lower the resolution setting of a monitor but not increase it.
Input Video
640 x 480 (VGA)
800 x 600 (SVGA)
1024 x 768 (XGA)
1280 x 1024 (SXGA)
1920 x 1200 (WUXGA)
24” LCD
Transforms input format to 1920 x 1200
Transforms input format to 1920 x 1200
Transforms input format to 1920 x 1200
Transforms input format to 1920 x 1200
Display in Native Resolution
The native resolution of an LCD is the actual number of pixels horizontally in the LCD by the
number of pixels vertically in the LCD. LCD resolution is usually represented by
the following symbols:
VGA
SVGA
XGA
SXGA
WUXGA
640 x 480
800 x 600
1024 x 768
1280 x 1024
1920 x 1200
A-25
As an example, a SVGA resolution LCD panel has 800 pixels horizontally by 600 pixels vertically.
Input video is also represented by the same terms. XGA input video has a format of 1280 pixels
horizontally by 1024 pixels vertically. When the input pixels contained in the video input format
match the native resolution of the panel, there is a one to one correspondence of mapping of input
video pixels to LCD pixels. As an example, the pixel in column 45 and row 26 of the input video is in
column 45 and row 26 of the LCD. For the case when the input video is at a lower or higher
resolution than the native resolution of the LCD, the direct correspondence between the video
pixels and the LCD pixels is lost. The LCD controller can compute the correspondence between
video pixels and LCD pixels using algorithms contained on its controller. The accuracy of the
algorithms determines the fidelity of conversion of video pixels to LCD pixels. Poor fidelity conversion can result in artifacts in the LCD displayed image such as varying width characters.
A-26
APP E NDI X
B
TOUCHMONITOR SAFETY
This manual contains information that is important for the proper setup and maintenance of your
touchmonitor. Before setting up and powering on your new touchmonitor, read through this
manual, especially Chapter 2 (Installation), and Chapter 3 (Operation).
1 To reduce the risk of electric shock, follow all safety notices and never open the
touchmonitor case.
2 Turn off the product before cleaning.
3 The slots located on the sides and top of the touchmonitor case are for ventilation. Do
not block or insert anything inside the ventilation slots.
4 It is important that your touchmonitor remains dry. Do not pour liquid into or onto
your touchmonitor. If your touchmonitor becomes wet do not attempt to repair it
yourself.
B-27
Care and Handling of Your Touchmonitor
The following tips will help keep your touchmonitor functioning at the optimal level.
• To avoid risk of electric shock, do not disassemble the brick power supply or
display unit cabinet. The unit is not user serviceable. Remember to unplug the display
unit from the power outlet before cleaning.
• Do not use alcohol (methyl, ethyl or isopropyl) or any strong dissolvent. Do not use
thinner or benzene, abrasive cleaners or compressed air.
• To clean the display unit cabinet, use a cloth lightly dampened with a mild detergent.
• Avoid getting liquids inside your touchmonitor. If liquid does get inside, have a
qualified service technician check it before you power it on again.
• Do not wipe the screen with a cloth or sponge that could scratch the surface.
• To clean the touchscreen, use window or glass cleaner. Put the cleaner on a clean cloth
and wipe the touchscreen. Never apply the cleaner directly to the touchscreen.
Warning
This product consists of devices that may contain mercury, which must be recycled or
disposed of in accordance with local, state, or federal laws. (Within this system, the
backlight lamps in the monitor display contain mercury.)
Waste Electrical and Electronic Equipment(WEEE) Directive
In the European Union, this label indicates that this product should not be disposed of
with household waste. It should be deposited at an appropriate facility to enable
recovery and recycling.
B-28
APP E NDI X
C
TECHNICAL SPECIFICATIONS
Display Modes
Your Elo touchmonitor is compatible with the following standard video modes:
Item
1
2
3
4
5
6
7
8
9
10
11
12
13
Resolution
640 x 480
800 x 600
800 x 600
1024 x 768
1280 x 960
1280 x 1024
1360 x 768
1440 x 900
1600 x 1200
1680 x 1050
1920 x 1080
1920 x 1200(R.B.)
1920 x 1200
Type
VGA
VESA56
VESA60
VESA60
VESA60
VESA60
VESA60
VESA60
VESA60
VESA60
VESA60
VESA60
VESA60
H.Scan(KHz) V. Scan(Hz)
31.468
25.175
35.156
36.000
37.879
40.000
48.363
65.000
60.000
108.000
63.981
108.000
47.712
85.500
55.935
106.500
75.000
162.000
65.290
146.250
67.500
148.500
74.038
154.000
74.556
193.250
Polarity
-/+
+/+
+/+
-/ +/++/+
+/+
-/+
+/+
-/+
+/+
+/-/- (VGA only)
C-29
Touchmonitor Specifications
Model
LCD Display
Display Size
Pixel Pitch
Display Mode
Native
Contrast Ratio
Brightness
No Touchscreen
IntelliTouch
AccuTouch
Response Time
Display Color
Viewing Angle
Input Signal
VGA Analog Video
Sync
DVI Video
Signal Connector
Front Control
OSD
Plug & Play
Touch Panel (optional)
Power External Power Supply
Monitor
Operating Conditions Temp
Humidity
Altitude
Dimensions (HxWxD)
Weight (Main Unit)
Certifications
2400LM
24” TFT Active Matrix Panel
518.4(H) x 324.0(V) mm
0.270(H) x 0.270(V) mm
VGA 640 x 480 (60 Hz)
SVGA 800 x 600 (56 / 60 Hz)
XGA 1024 x 768 (60 Hz)
SXGA 1280 x 960 (60 Hz)
SXGA 1280 x 1024 (60 Hz)
WXGA 1360 x 768 (60 Hz)
WXGA 1440 x 900 (60 Hz)
UGA 1600 x 1200 (60 Hz)
WSXGA+ 1680 x 1050 (60 Hz)
HD 1920 x 1080 (60 Hz)
WUXGA 1920 x 1200 (60 Hz)
WUXGA 1920 x 1200
1000 : 1 (typical)
300 cd/m2 (Typical)
270 cd/m2 (Typical)
240 cd/m2 (Typical)
5 mesc typical
16.7 million color
o
o
o
o
(L/R)= -80 /+80 (typical), (U/D) -80 /+80 (typical)
R.G.B. Analog 0.7V peak to peak
TTL Positive or Negative, Composite Sync, Sync on green
Digital TMDS Input
15 Pin D-Sub, DVI-D(optional)
Power on / off , Menu, ,
, Select
Brightness, Contrast, H/V-Position, Recall default,
Color Temperature, Volume, Sharpnss, Phase, Clock,
OSD position, OSD Timeout, Auto Adjust,
Language, Information
DDC 2B
IntelliTouch , AccuTouch
AC 100-240V, 50/60Hz, 1.27-0.55A
DC 12V/4.7A
o
o
o
o
0 C ~ 40 C (32 F ~ 104 F)
20% ~ 80% (No Condensation)
0 to 3,000M
592.4 x 449.5 x 233mm
Approx. 12.6kg (with stand); Approx. 9.75kg (without stand).
UL, C-UL, FCC, CE, VCCI, C-TICK, CCC
* FOR CONTINUED SAFETY - Use only with Hitron Model HEMP100G-S120650-7L adaptor.
C-30
Power Supply Specification
The Touchcomputer shall be powered by 12VDC from a universal type power supply brick with the
following characteristics:
Input voltage 100 to 240 V~
Input frequency 50/60 Hz
Output voltage 12 V
Output load regulation +/- 5%, Line regulation +/- 1%
Output current=6.5 A
C-31
24” LCD Touchmonitor (2400LM) Dimensions
71.00
43.00
293.35
449.86
398.59
592.40
233.00
C-32
REGULATORY INFORMATION
I. Electrical Safety Information:
A) Compliance is required with respect to the voltage, frequency, and current
requirements indicated on the manufacturer’s label. Connection to a different
power source than those specified herein will likely result in improper operation,
damage to the equipment or pose a fire hazard if the limitations are not followed.
B) There are no operator serviceable parts inside this equipment. There are
hazardous voltages generated by this equipment which constitute a safety
hazard. Service should be provided only by a qualified service technician.
C) Contact a qualified electrician or the manufacturer if there are questions about
the installation prior to connecting the equipment to mains power.
II. Emissions and Immunity Information
A)
B)
C)
Notice to Users in the United States: This equipment has been tested and
found to comply with the limits for a Class B digital device, pursuant to Part 15
of FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy, and if not installed
and used in accordance with the instructions, may cause harmful interference
to radio communications.
Notice to Users in Canada: This equipment complies with the Class B limits
for radio noise emissions from digital apparatus as established by the Radio
Interference Regulations of Industrie Canada.
Notice to Users in the European Union: Use only the provided power cords
and interconnecting cabling provided with the equipment. Substitution of
provided cords and cabling may compromise electrical safety or CE Mark
Certification for emissions or immunity as required by the following standards:
This Information Technology Equipment (ITE) is required to have a CE Mark
on the manufacturer’s label which means that the equipment has been tested
to the following Directives and Standards: This equipment has been tested to
the requirements for the CE Mark as required by EMC Directive 89/336/EEC
indicated in European Standard EN 55022 Class B and the Low Voltage
Directive 73/23/EEC as indicated in European Standard EN 60950.
33
D) General Information to all Users: This equipment generates, uses and can
radiate radio frequency energy. If not installed and used according to this
manual the equipment may cause interference with radio and television
communications. There is, however, no guarantee that interference will
not occur in any particular installation due to site-specific factors.
1)In order to meet emission and immunity requirements, the user must
observe the following:
a) Use only the provided I/O cables to connect this digital device
with any computer.
b) To ensure compliance, use only the provided manufacturer’s
approved line cord.
c) The user is cautioned that changes or modifications to the
equipment not expressly approved by the party responsible for
compliance could void the user’s authority to operate the
equipment.
2)If this equipment appears to cause interference with radio or
televisionreception, or any other device:
a) Verify as an emission source by turning the equipment off and on.
b) If you determine that this equipment is causing the interference,
try to correct the interference by using one or more of the
following measures:
i) Move the digital device away from the affected receiver.
ii) Reposition (turn) the digital device with respect to the affected
receiver.
iii) Reorient the affected receiver’s antenna.
iv)Plug the digital device into a different AC outlet so the digital
device and the receiver are on different branch circuits.
v) Disconnect and remove any I/O cables that the digital device
does not use. (Unterminated I/O cables are a potential source of
high RF emission levels.)
vi)Plug the digital device into only a grounded outlet receptacle.
Do not use AC adapter plugs. (Removing or cutting the line
cord ground may increase RF emission levels and may also
present a lethal shock hazard to the user.)
If you need additional help, consult your dealer, manufacturer, or an experienced radio or television
technician.
34
III. Agency Certifications
The following certifications have been issued for this monitor:
•
•
•
•
•
•
•
•
Australia C-Tick
Canada cUL
Canada IC
Europe CE
Japan VCCI
United States FCC
United States UL
China CCC
This class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel
brouilleur du Canada.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) This device must accept
any interference reveived, including interference that may cause undesired operation.
35
WARRANTY
Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty
for the touchmonitors and components of the product is 3 (three) years.
Seller makes no warranty regarding the model life of components. Seller’s suppliers may at any time
and from time to time make changes in the components delivered as Products or components.
Buyer shall notify Seller in writing promptly (and in no case later than thirty (30) days after discovery)
of the failure of any Product to conform to the warranty set forth above; shall describe in commercially reasonable detail in such notice the symptoms associated with such failure; and shall provide to Seller the opportunity to inspect such Products as installed, if possible. The notice must be
received by Seller during the Warranty Period for such product, unless otherwise directed in
writing by the Seller. Within thirty (30) days after submitting such notice, Buyer shall package the
allegedly defective Product in its original shipping carton(s) or a functional equivalent and shall
ship to Seller at Buyer’s expense and risk.
Within a reasonable time after receipt of the allegedly defective Product and verification by Seller
that the Product fails to meet the warranty set forth above, Seller shall correct such failure by, at
Seller’s options, either (i) modifying or repairing the Product or (ii) replacing the Product. Such
modification, repair, or replacement and the return shipment of the Product with minimum insurance to Buyer shall be at Seller’s expense. Buyer shall bear the risk of loss or damage in transit, and
may insure the Product. Buyer shall reimburse Seller for transportation cost incurred for Product
returned but not found by Seller to be defective. Modification or repair, of Products may, at Seller’s
option, take place either at Seller’s facilities or at Buyer’s premises. If Seller is unable to modify,
repair, or replace a Product to conform to the warranty set forth above, then Seller shall, at Seller’s
option, either refund to Buyer or credit to Buyer’s account the purchase price of the Product less
depreciation calculated on a straight-line basis over Seller’s stated Warranty Period.
36
THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF
WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTHABOVE, SELLERGRANTS
NO OTHER WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR
MERCHANTABILITY, THEIR NONINFRINGEMENT, OR OTHERWISE. NO EMPLOYEE OF
SELLER OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY FOR THE
GOODS OTHER THAN THE WARRANTY SET FORTH HEREIN. SELLER’S LIABILITY UNDER
THE WARRANTY SHALL BE LIMITED TO A REFUND OF THE PURCHASE PRICE OF THE
PRODUCT. INNO EVENT SHALL SELLER BE LIABLE FOR THE COST OF PROCUREMENT OR
INSTALLATION OF SUBSTITUTE GOODS BY BUYER OR FOR ANY SPECIAL,
CONSEQUENTIAL, INDIRECT, OR INCIDENTALDAMAGES.
Buyer assumes the risk and agrees to indemnify Seller against and hold Seller harmless from all
liability relating to (i) assessing the suitability for Buyer’s intended use of the Products and of any
system design or drawing and (ii) determining the compliance of Buyer’s use of the Products with
applicable laws, regulations, codes, and standards. Buyer retains and accepts full responsibility for
all warranty and other claims relating to or arising from Buyer’s products, which include or incorporate Products or components manufactured or supplied by Seller. Buyer is solely responsible for
any and all representations and warranties regarding the Products made or authorized by Buyer.
Buyer will indemnify Seller and hold Seller harmless from any liability, claims, loss, cost, or expenses (including reasonable attorney’s fees) attributable to Buyer’s products or representations
or warranties concerning same.
37
Check out Elo’s Website!
www.elotouch.com
Get the latest...
• Product information
• Specifications
• News on upcoming events
• Press release
• Software drivers
• Touchmonitor Newsletter
Getting in Touch with Elo
To find out more about Elo’s extensive range of touch solutions, visit our Website at www.elotouch.com or simply
call the office nearest you:
North America
Germany
Belgium
Asian-Pacific
Elo TouchSystems
Tyco Electronics Raychem GmbH
Tyco Electronics Raychem GmbH
Sun Homada Bldg. 2F
301 Constitution Drive,
Menlo Park, CA 94025
(Elo TouchSystems Division)
Finsinger Feld 1
(Elo TouchSystems Division)
Diestsesteenweg 692
1-19-20 Shin-Yokohama
Kanagawa 222-0033
USA
D-85521 Ottobrunn
Germany
B-3010 Kessel-Lo
Belgium
Japan
(800) ELO-TOUCH
(800-557-1458)
Tel +49(0)(89)60822-0
Tel +32(0)(16)35-2100
Tel +81(45)478-2161
Tel 650-361-4800
Fax 650-361-4722
Fax +49(0)(89)60822-180
[email protected]
Fax +32(o)(16)35-2101
[email protected]
Fax +81(45)478-2180
www.tps.co.jp
© 2010 Tyco Electronics. Printed in USA
[email protected]