Download Directv HR10-250 DTV Receiver

The On-Screen Menus and the Remote Control
Arrow Buttons
®
®
®
®
For questions regarding your DIRECTV HD DVR, DIRECTV programming, or your DIRECTV DVR with TiVo service,
after checking the Troubleshooting chapter of this guide, please contact DIRECTV at 1-800-347-3288.
When you call DIRECTV, you will need to provide the 12 digit number on your HD DVR's access card, and the make,
model number, serial number and 12 digit Receiver ID number of your HD DVR, located on a label on the back of the
HD DVR and on the System Information screen under Messages & Setup.
DI REC TV ® HD DV R U ser's G uid e
DIRECTV is dedicated to providing you with quality support and customer service. If you have questions or difficulties,
we would like to hear from you.
DIRECTV HD DVR
User's Guide
To navigate the DIRECTV® HD DVR’s on-screen menus, use
the remote control’s arrow buttons to move the highlight bar
onto the option you want, then press SELECT.
S elect
The LEFT arrow button often takes you to a previous screen.
Select
Highlight Bar
Two Types of On-Screen Arrows
The arrows that appear beside or near
the highlight bar show possible
directions. For example, on this screen,
you could press the RIGHT arrow to
highlight Options or the DOWN arrow to
highlight “Edit Keyword WishList.”
Arrows Near
Highlight Bar
Page Up
Arrow
When you see page up or page
down arrows at the top or
bottom of the screen (or a list),
press the CHAN UP/DOWN
button to jump to more items
an entire page at a time.
WEB SITE
Page Down
Arrow
You will find all of the most up-to-date information about DIRECTV products and services at the
DIRECTV web site, DIRECTV.com.
1034748-0001
Chan
Page
CHAN UP/DOWN
Button
Remote Control Tips
Press the DIRECTV button once to go to DIRECTV Central, or twice to
go to the Now Playing List.
LIST brings you directly to the Now Playing List.
Press
(FORWARD) and
(BACK) up to 3 times for 3 speeds.
Press a fourth time, or press PLAY, to resume normal play.
INSTANT REPLAY replays the last 8 seconds of a program.
Press CLEAR to delete a title in a list (like the Now Playing list) or to
clear things that aren’t part of the program you’re watching (like
the channel banner and status bar).
INFO brings up the channel banner. Press the RIGHT arrow
to switch among three versions of the banner, each with a
different amount of information.
CHAN UP/DOWN does more than change the channel—it also pages
up or down through lists of programs or menu items.
With dual tuner enabled, press LIVE TV or DOWN arrow while
watching live TV to switch between the two tuners.
Inserting Batteries in the Remote Control
Hold the remote with the battery door facing you. Place your thumb
in the depression of the door and slide the door towards you.
Insert two AA batteries (supplied). Be sure to match the + and marks on the batteries to the + and - marks in the compartment.
Replace the battery door by sliding it back into the case with the
tabs towards the rear of the compartment. You’ll hear a click
when it’s securely back in place.
DIRECTV Button
Press GUIDE to see the DIRECTV Advanced Program Guide™, then
press INFO (while the guide is visible) to see Guide Options and
change the day or time, or show only a category of programs.
Remote Active Light
Glossary of Icons
Arrow Buttons
Ratio
Live TV
TM
RATIO lets you change how the HD DVR displays a picture when the
broadcast aspect ratio (screen width and height) does not match
your TV’s screen size.
EXIT clears all menus and goes to the last channel or recorded
program you were watching. If you press it while you are
watching a program, it clears things that aren't part of the
program (like the channel banner and status bar).
ADVANCE moves you quickly through saved programming. Press it
while you are fast forwarding or rewinding to jump to the next
tick mark on the status bar.
When you’re watching “behind” live TV (for example, if you
paused live TV and later resumed watching from the paused
spot), ADVANCE catches you up to the live broadcast. In a
recorded program, press it once to jump to the end of the
program, then again to jump to the beginning.
Use ADVANCE to enter a dash (-) for channel numbers that
include a dash (for example, off-air high-definition channels).
Exit
List
Info
TM
Guide
When you see the Ipreview® icon, press THUMBS UP
(or SELECT) to view available options, such as
scheduling a recording of an upcoming program.
Select
Thumbs Down
Thumbs Up
Mute
Volume
Play
Chan Up/Down
Record
Pause
Back (rewind)
Fast Forward
Slow
Instant Replay
Advance
SAT/TV Switch
TV Power
If you program your remote control (as explained in chapter seven),
the TV POWER, VOLUME, MUTE, and TV INPUT buttons can
control your TV and A/V equipment.
Number Buttons
The SAT/TV Switch sets the remote control to send channel
changing signals to either the HD DVR (SAT) or the television
(TV). Many of the remote control’s buttons are disabled when
this switch is set to TV (for example, SLOW, FAST FORWARD and
PAUSE), so if your remote control doesn’t seem to be working,
check to make sure this switch is set to SAT.
Clear
These appear when you press the THUMBS UP or
THUMBS DOWN button. You can give a program up
to three Thumbs UpTM or Thumbs DownTM.
TV Input
Now Playing
Select the yellow star to visit a Showcase or view other
special content.
The clapboard icon indicates a selection with special video
content. Press PLAY to play the video clip.
Channel Banner
(Green) This program will be saved until you delete it.
Select to start or stop a recording.
(Yellow) In less than one day, this program may be deleted to
make room for other recordings you have requested, but only if
space is needed.
Highlight this icon to see what's on the other tuner. This icon is
bright when the other tuner is recording a program. Select it to
switch to the other tuner.
(Yellow with exclamation mark) At any time, this program may be
deleted to make room for other programs you have requested.
If an alternate audio track is available, this icon will be bright.
Select it to view audio options.
(Red with black border) This program is currently being recorded.
If the program is broadcast with Dolby® Digital audio, this icon
will appear. Select it to turn Dolby® Digital auido on or off.
This program is a TiVo® Suggestion. TiVo Suggestions are
recorded only if space is available, and are the first to be deleted
when space is needed.
Select to display or turn on Parental Controls.
To Do List and View Upcoming Episodes
Enter/Last
DIRECTV Central and Showcases
This program is an individual recording (not part of a Season
Pass or other repeating recording). In other screens, the single
checkmark indicates an item has been selected.
This program will be recorded as part of a Season PassTM.
This program will be recorded as part of an auto-recording
WishListTM search.
Select to view Messages from DIRECTV.
DIRECTV Advanced Program GuideTM
This icon indicates that a pay per view event is an All Day Ticket.
This appears with programs broadcast with Dolby® Digital audio.
This icon appears with programs broadcast in Letterbox format.
This icon appears with programs broadcast in high-definition
format.
Welcome to DIRECTV
1034748-0001
DIRECTV, the Cyclone Design logo, and
Advanced Program Guide are trademarks of DIRECTV, Inc.,
a unit of Hughes Electronics Corp., and are used with permission.
All rights reserved. DIRECTV,
2230 East Imperial Hwy., El Segundo, CA 90245.
TiVo, the TiVo logo, TiVolution, the Instant Replay logo,
the Advance logo, and the TiVo and Smile design are registered trademarks of TiVo Inc.
Season Pass, WishList, Overtime Scheduler,
the Thumbs Down logo and text, and the Thumbs Up logo and text
are trademarks of TiVo Inc. 1999, 2003. All rights reserved.
TiVo Inc., 2160 Gold Street, P.O. Box 2160, Alviso, CA 95002-2160.
Manufactured under license from Dolby Laboratories.
“Dolby” and the double-D symbol are trademarks of Dolby Laboratories.
HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks
or registered trademarks of HDMI Licensing LLC.
All other trademarks are the properties of their respective owners.
© 1999, 2004 by TiVo Inc. Reproduction in whole or in part without
written permission is prohibited.
ii
Thank you for choosing the DIRECTV® HD DVR!
Whether you've been enjoying DIRECTV® service for years or this is your first experience
with us, we are excited to introduce to you the DIRECTV HD DVR. Now you can enjoy the
best and widest variety in high-definition and digital entertainment with the added
convenience of digital video recording, all in one receiver.
DIRECTV Delivers HD content. DIRECTV offers access to major HD networks such as HBO
HDTV, Showtime HD, ESPN HD, Discovery HD Theater, HDNet, HDNet Movies and
more. With your HD DVR and an off-air antenna, you can even enjoy your favorite prime
time shows in high definition.* For more information on HD programming available through
DIRECTV, visit DIRECTV.com.
All digital, all the time. DIRECTV offers access to over 225 channels of Hollywood hits,
classic movies, family programming, news, and exciting sports action. Plus access to up to
36 commercial-free music channels—all in digital-quality picture and sound.
DIRECTV® Pay Per View movies and events. With DIRECTV service, the main event is in
your home! You’ll have access to great movies, exclusive special live sports, concerts, and
special events. DIRECTV offers up to 55 different pay per view choices each day including
select titles in HD on channel 85. Just use your remote control to order front-row seats for
your friends and family! (Phone connection required.)
DIRECTV knows sports. DIRECTV offers access to more sports than you ever thought
possible. So you can follow your favorite team across the country with our pro and college
sports subscriptions. DIRECTV will take you to the arena for the best sports has to offer.
With DIRECTV® DVR with TiVo®, you're in control. The DIRECTV HD DVR brings you the
latest in television technology, including the DIRECTV Advanced Program Guide™, with up
to 14 days of program listings, and the ability to pause and replay live TV. Plus, with Pick
Programs to Record and the other easy to use features of your DIRECTV® DVR with TiVo®
service, you'll never miss your favorite shows again.
*In cities where local off-air, highdefinition programs are available;
reception may vary based on geographic
location.
iii
Table of Contents
Using this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Chapter 1: Connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Introduction to Digital Television . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Useful Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Cables and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Chapter 2: Guided Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Welcome! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Satellite Dish Guided Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Activate Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Off-Air Channels and Video Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Phone Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
DIRECTV Central . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Chapter 3: The Basics in 5 Short Tours . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Tour 1: Play with Live TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Tour 2: DIRECTV Advanced Program Guide™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Tour 3: Find and Record Your Favorite Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Tour 4: Find New Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Tour 5: Now Playing List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Cool Things You Can Do . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
iv
Chapter 4: Pick Programs to Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Season Pass, Recording Options, To Do List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Using the Guide to Find Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Find Your Favorite Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Find Programs That Match Your Interests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Chapter 5: Watching Live TV and Recorded Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Using the Control Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Status Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Channel Banner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Watching Live TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Watching Programs from Now Playing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Watching High-Definition Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Save to VCR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Music Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Chapter 6: Messages and Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Messages from DIRECTV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Purchases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
System Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Restart or Reset System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Standby . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
v
Chapter 7: Programming the Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Instructions: TV Power, Volume, and TV Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Resetting the Programmable Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Setting a Remote Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Chapter 8: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Chapter 9: Warranty and Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Appendix A: Front and Back Panel Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Appendix B: GNU General Public License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Glossary of Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Inside Back Cover
vi
Using this Guide
This User’s Guide describes how to connect your new DIRECTV® HD DVR to your
television and other audio/video equipment. It also provides valuable information about
the features and use of the HD DVR.
Throughout this guide, you will
see important and helpful notes
and tips in this format.
Remote Control Tips & Glossary of Icons. The inside front cover of this guide provides
an introduction to the remote control. The inside back cover has a Glossary of Icons that
explains many of the graphic symbols you will see when using your HD DVR.
Useful Terms. Many technical terms in this guide are explained in the Useful Terms
section beginning on page 6.
Menu Paths. Notes at the bottom of some pages show you how to find the screen being
discussed on that page. For example, page 59 describes the “Record by Time or Channel”
feature. At the bottom of the page is the note DIRECTV Central Pick Programs to
Record Record by Time/Channel. This note means you can find Record by Time/
Channel, the screen being discussed, by going to DIRECTV Central (press the DIRECTV
button on your remote control) and selecting Pick Programs to Record, then Record by
Time/Channel.
DIRECTV® DVR with TiVo® Service. This is the program searching and recording service
provided through the DIRECTV HD DVR.
DIRECTV HD DVR. Refers collectively to the high-definition satellite and off-air receiver
and the digital video recorder (DVR) hardware. Your HD DVR combines a DIRECTV
HD Receiver, an off-air digital receiver, and a DVR.
vii
recommended. Your dish must be
The TiVo Logo. As you use your DIRECTV HD DVR, you’ll see the TiVo
logo in places like the Now Playing List and TiVo Suggestions. Your new HD
DVR incorporates the latest high-definition DVR (Digital Video Recorder)
technology from TiVo. This means you have access to exclusive TiVo
features such as WishList™ searches, Season Pass™ recordings, Thumbs Up™
and Thumbs Down™, TiVo Suggestions, and TiVolution® Magazine, all in one seamlessly
integrated product that will change the way you watch television.
mounted—with cables running to the
Getting Started
room where your HD DVR will be
After a satellite dish antenna has been installed, you’re ready to start using this guide:
installed—before you can begin the HD
1. Connect the HD DVR according to the proper setup for your Audio/Video equipment.
(See chapter 1, “Connecting.”)
Before you install the HD DVR,
mount the satellite dish antenna.
Professional installation is highly
DVR installation as described in this
guide.
2. Complete Guided Setup to point your satellite dish antenna and activate your
DIRECTV DVR service following the instructions in chapter 2, “Guided Setup.”
For access to high-definition
programming, a triple LNB multi-
satellite dish antenna, along with a highdefinition capable DIRECTV® Receiver and
high-definition television is required.
Satellite dish antenna sold separately.
Due to copyright restrictions, you may not
be able to view some high-definition
programs in high-definition format using
the HD DVR.
viii
Start using your DIRECTV HD DVR. It’s easy! Learn the basics by browsing the Start
Here guide. Take the five tours in chapter 3 of this User’s Guide for an interactive way to
learn about the HD DVR’s powerful features. Chapters 4, 5, 6, and 7 describe the
DIRECTV® DVR with TiVo® service in detail. Read through them to become familiar
with the service. Chapter 8 provides a comprehensive troubleshooting guide in case you
have questions.
CHAPTER
1
Connecting
Introduction to Digital Television
2
Before You Begin
3
Useful Terms
6
Cables and Accessories
9
Setup Options
12
C h a pt e r
1
C o n n e c t i n g
Introduction to Digital Television
TV used to be simple: a handful of channels, no color, no stereo sound, no choices. All
you needed was an antenna and a TV. The antenna captured pictures and sounds and sent
them to your TV over a wire.
As televisions have acquired more features, and new devices have been created to work
with them, it may seem that everything has become more complex. Fortunately, one thing
has remained the same: what you need to do is get the pictures and sounds from their
source (satellite, DVD, game console, etc.) to your TV.
For the past 50 years, the television broadcast system used in the United States has been
analog. Many things can interfere with an analog broadcast signal, even other home
appliances, and the signal can degrade as it travels to your home, causing snow, ghosts,
and other artifacts to appear on the screen.
High-definition television (HDTV) combines high-resolution digital television with
digital surround sound. It is bigger, sharper, and better than anything you have previously
experienced in home entertainment. Your DIRECTV® HD DVR receives digital signals,
including HDTV, from DIRECTV satellites and from off-air antenna broadcasts, and
passes the pictures and sound to your TV set.
With the DIRECTV HD DVR and the DIRECTV® DVR with TiVo® service, you have the
best of both worlds: state of the art digital television that’s simple and easy to enjoy.
2
B e f o r e
Y o u
B e g in
Before You Begin
1
Do not connect your HD DVR to a
Make sure that all of your equipment is turned off and the HD DVR is unplugged.
Connecting Your HD DVR to a Phone Line
digital PBX phone system. Doing
so may permanently damage your HD
DVR’s modem and will void your warranty.
Your DIRECTV HD DVR needs to be connected to a standard analog phone jack for
DVR service and pay per view functionality. The HD DVR periodically makes a brief
phone call to update your service information. You do not need to install a new telephone
jack or phone number for the HD DVR to work; it can detect when your phone line is in
use and will only make brief calls (about once every other day) when the phone line is
free. If you don’t have a phone jack nearby, use the 25 foot phone cord that ships with the
HD DVR. If your phone jack is being used for a phone, use the provided splitter to
connect both the phone and the HD DVR to the same phone jack.
Digital PBX phone systems allow many
phones to share a single telephone
number and are usually used in hotels and
office buildings. If you are installing the
HD DVR in your home, it is very unlikely
that you are using a digital PBX phone
system.
Connecting Your DVR to a Satellite Dish Antenna
Your DIRECTV HD DVR will work with any type of DIRECTV satellite dish antenna,
but for full functionality—including receiving DIRECTV® High-Definition
programming—a triple LNB multi-satellite dish is required.
Your HD DVR comes equipped with two jacks for satellite input. The HD DVR will work
if connected to only one satellite input, but connecting both allows you to record from two
channels at the same time (see Dual Tuner on page 6). The setup options in this chapter
show the HD DVR with connections to both satellite input jacks. To do this, you must
have two Coaxial RF cables coming from your satellite dish antenna to the room where
the HD DVR will be installed.
Round Dual LNB dish antennas and Oval two-satellite dish antennas connect to at least
two Coaxial RF cables. However, these types of dishes are not recommended, since they
cannot receive all high-definition programming from DIRECTV.
For access to high-definition
programming, a triple LNB multisatellite dish antenna, along with a highdefinition capable DIRECTV® Receiver and
high-definition television is required.
Satellite dish antenna sold separately.
Due to copyright restrictions, you may not
be able to view some high-definition
programs in high-definition format using
the HD DVR.
3
C h a pt e r
1
C o n n e c t i n g
Satellite Dish Antennas and LNBs
Round
Single LNB
Single satellite
Round
Dual LNB
Single satellite
Oval
Dual LNB
Two satellite
Required for all HD programming:
Oval
Triple LNB
Multi-satellite
4
Satellite dish antennas come in two shapes, Round and Oval. A Round dish receives
signals from one satellite (Sat A), while an Oval dish can receive signals from two or three
satellites (Sat A, Sat B, and Sat C). Every satellite dish antenna includes at least one Low
Noise Blocker (LNB). The LNB is the device at the focal point of the satellite dish that
gathers the signal reflected by the dish and sends it to your HD DVR. (It’s the mushroom
shaped “finger” pointed back at the dish from the extended “arm.”)
There are three types of LNBs, single, dual, and triple. A single LNB sends one signal and
has one jack, or connector, inside the arm extending from the dish. A dual LNB sends two
signals and has two jacks. A triple LNB dish adds an extra LNB for the third satellite (Sat
C). The LNBs determine the number of independent signals your dish can send to your
HD DVR.
If you have a two satellite dish, or a multi-satellite dish, your HD DVR will not work
properly unless you have connected a multiswitch as well. Some satellite dish antennas
have a multiswitch built-in. For more information about multiswitches, see page 6.
Remember, you need a triple LNB multi-satellite dish for full functionality: to receive all
high-definition programming from DIRECTV, and to take advantage of the HD DVR’s
dual tuner functionality (described on page 6). If you can’t tell by looking at it, the easiest
way to determine what type of dish you have is to consult the documentation that came
with the dish. Disassembling the dish to determine its type is not recommended. If you
currently own a different type of satellite dish, contact the installer or retailer for
information about upgrading your dish.
B e f o r e
Caring for your DIRECTV HD DVR
Moving your HD DVR. To prevent damage to sensitive components such as the hard disk
drive, ALWAYS unplug your HD DVR, then WAIT a moment for the hard disk to stop
spinning before moving it.
If you take your HD DVR with you to a location without satellite access—for example, on
a weekend get-away to a mountain cabin—you will still be able to connect it to a
television and watch programs saved in the Now Playing List. You can also connect an
off-air antenna and watch live TV from off-air digital channels.
After completing Guided Setup one time, whenever you unplug the HD DVR and plug it
back in, it will search for a satellite signal. When you see the message “Acquiring Satellite
Information,” you can press the DIRECTV button on the remote control to go directly to
DIRECTV Central, then to your Now Playing List.
Do not drop. Your new HD DVR contains a hard disk drive that is constantly in motion
when plugged in; it may be damaged if the HD DVR falls or is dropped. Place the HD
DVR in a stable location.
Y o u
B e g in
1
The HD DVR does not have an
on/off switch. To turn the HD DVR
on, plug it in. The HD DVR, like a clock or a
refrigerator, is designed for constant use
and does not need to be turned off. If you
must turn it off—for example, to move it—
simply unplug it. (The HD DVR does have
an optional standby mode, explained on
page 108.)
Be sure to read the safety
instructions on page 155.
Do not stack. Your HD DVR is NOT designed to carry the weight of other consumer
components such as VCRs, DVD players, A/V receivers, or TVs.
Flat, hard surface. The HD DVR should rest on a flat, hard surface only. Do not operate it
on a carpet or other padded surface, as this can inhibit proper ventilation and cause the
HD DVR to overheat.
Use a surge protector. Like all electronics equipment, your HD DVR can be damaged by
fluctuations in your power supply. Purchasing a surge protector is highly recommended. A
surge protector that allows you to plug in both power and phone cords may help prevent
damage to the parts of your HD DVR that are connected to the phone line as well!
5
C h a pt e r
1
C o n n e c t i n g
Useful Terms
If you’re not an audio/video wizard, you may find yourself stumbling over some of the
names, features, and functions of various pieces of equipment. Here’s a quick reference to
help you understand some of the terms you may encounter during installation.
Satellite TV Terms
Satellite Receiver. A satellite receiver does what its name suggests and more. It “receives”
the signal from your satellite dish antenna, translates it into a signal your TV can
understand, then sends it to the TV. Your HD DVR has a built-in satellite receiver.
Dual Tuner. A tuner picks one channel out of all of your available channels to display on
your TV. Dual tuner means your HD DVR can pick two channels at once, so it can record
two channels at the same time, provided you connect two cables from your satellite dish to
the “Satellite In” jacks, and activate the DVR service. If you set up the HD DVR for “OffAir antenna only,” you can watch, but not record, two antenna channels. See page 48.
Multiswitch. A multiswitch lets you send the signal from one satellite dish antenna to two
or more satellite receivers. Adding a multiswitch allows you to send a satellite signal to
each of your HD DVR’s two tuners, as well as to another satellite receiver for your second
television. If you own a two satellite or multi-satellite dish antenna, you must use a
multiswitch to send signals to your HD DVR or other satellite receiver(s).
DIRECTV
ACCE SS CARD
6
Access Card. Your access card contains information about your DIRECTV programming
subscription. It must be properly inserted and activated for your HD DVR to work.
Transponder. A transponder is a piece of equipment on a satellite. The transponders
receive information from DIRECTV and rebroadcast it to your satellite dish antenna. Each
transponder rebroadcasts a different set of channels. If the HD DVR does not receive a
signal for an individual transponder, it will not be able to show that transponder’s channels.
Each satellite may have a different number of transponders on it.
U s e f u l
T e r m s
1
Video, Audio, and Electronics Equipment Terms
HDTV Receiver. A high-definition television receiver decodes high-definition, enhanceddefinition, and standard-definition video signals for display on your TV. Your HD DVR
combines an HDTV receiver with a satellite receiver and a digital video recorder.
Off-Air Antenna. Any antenna used to receive standard or digital TV signals broadcast
locally is referred to in this guide as an off-air antenna.
SDTV, EDTV, and HDTV. These acronyms define three types of digital television formats:
Standard Definition, Enhanced Definition, and High Definition. SDTV is the basic digital
TV format and provides better quality than traditional, analog television. EDTV uses the
same number of lines of resolution as SDTV, but the scanning format is progressive rather
than interlaced, providing a sharper image. HDTV is the highest quality digital TV format,
offering the greatest number of scanning lines for each frame of video, which results in the
most detailed picture possible today. HDTV video can be progressive or interlaced. See
page 31 for more information about video output formats.
Digital Visual Interface (DVI). DVI describes a type of 15-pin connection found on many
high-definition TVs. DVI allows a true digital connection for video signals and other
digital information. You can connect your HD DVR to your TV’s DVI jack using the
HDMI-to-DVI cable supplied with your HD DVR. Since a DVI jack accepts only video,
you will need to connect a separate cable for audio if you use this connection.
High Definition Multimedia Interface (HDMI). HDMI is an uncompressed, all-digital
audio/video interface for electronic devices such as DVD players, A/V receivers, and
high-definition TVs. HDMI improves on DVI in that it sends both high-definition video
and digital audio signals through a single cable. Like DVI, it also sends and receives
digital content protection information. (See page 79 for details.) HDMI is backwardcompatible with DVI using the supplied HDMI-to-DVI adapter cable.
7
C h a pt e r
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C o n n e c t i n g
A/V Receiver. An A/V receiver is the hub of a home theater system. It allows you to
connect multiple audio and video devices and manage the signal from each device. With it
you can switch easily between watching TV, viewing video from your DVD player, or
running your game system, by changing the input source. An A/V receiver may also be
used to drive two or more loud speakers for a theater-like audio experience. It may offer
features such as remote control or Dolby® Digital audio.
Dolby® Digital Audio. Some programs are broadcast with Dolby Digital audio: the
soundtrack is recorded on six separate channels, each of which can be heard on one of six
separate speakers. To hear Dolby Digital audio, you must use an optical digital audio
cable (not supplied) to connect your HD DVR to an A/V receiver capable of supporting
Dolby Digital audio. Not all A/V receivers with optical audio inputs are capable of
receiving Dolby Digital audio. You must also set your HD DVR to record using Dolby
Digital audio. For more information, see page 89.
Dolby® Surround Sound. Dolby Surround Sound audio is a technique for encoding
surround sound audio on two channels. When decoded by a compatible A/V receiver,
audio on these two channels is separated into as many as five signals which play through
your home theater speakers. To hear Dolby Surround Sound audio, you must connect your
HD DVR to an A/V receiver that supports Dolby Pro Logic or Dolby Pro Logic II. You
can use either L/R audio cables or an optical digital audio cable.
Surge Protector. Surge protectors are devices that protect electronic equipment from
power fluctuations. Like all electronic equipment, your HD DVR can be damaged by
fluctuations in power line voltage. Purchasing a surge protector is highly recommended. If
you purchase a surge protector that allows you to plug in both your HD DVR’s power and
your telephone cord, you may prevent damage to the parts of your HD DVR that are
connected to your phone line as well. Surge protectors can be found at hardware,
electronics, or general merchandise stores.
8
C a b l e s
a n d
A c c e s s o r i e s
Cables and Accessories
1
In addition to your TV and the equipment that shipped with your DIRECTV HD DVR (shown below), you’ll need a satellite dish
antenna, an off-air antenna—both of which should be properly mounted before you connect the HD DVR—and a standard phone line
(see page 3 for details) for full functionality.
1. These are the basics:
2. The carton contains one of each of the following:
high-definition cables
standard cables
DIRECTV
ACCE SS CARD
DIRECTV Access Card
HD DVR
Power Cord
Phone Line Splitter
HDMI-to-DVI Cable
S-Video Cable
HDMI Cable
Component Video Cable
Composite A/V Cable
(red, blue, green)
(red, white, yellow)
3. You may need to purchase additional cables for some setups:
DIRECTV
Ratio
Live TV
Info
Exit
Guid e
List
Select
Mute
Vol
Chan
Record
Page
Play
(-)
Slo w
T
1
2
4
5
7
8
V Input
3
and 2 AA
Optical Digital Audio Cable
Extra Composite A/V Cable
Batteries
(Setup B on page 16.)
(Adding a VCR or DVD recorder
6
9
Clear
0
r/L
nte as
t
E
25' Phone Cord
Remote Control
TV
r
T
SAT
ow
VP e
DIRECTV
on page 18.)
9
C h a pt e r
1
C o n n e c t i n g
Due to copyright restrictions, you
may not be able to view some
high-definition programs in highdefinition format using the HD DVR.
Wherever possible, you should connect
both high-definition and standard video
cables to permit standard viewing of
programs if HD viewing is restricted. For
more information, see page 79.
HDMI Cable and Jack
HDMI-to-DVI Cable (DVI end) and DVI Jack
Component Video Cable and Jacks
(green)
(blue)
(red)
10
Optical Digital Audio Cable and Jack
Choosing Audio and Video Cables
Your DIRECTV HD DVR can output either standard, enhanced, or high-definition video
signals, and either analog or digital audio signals. If you have a TV, A/V receiver, or home
theatre system that accepts high-definition video and digital audio signals, using these
connections will provide the best possible audio and video quality.
The HD DVR offers several video output formats for standard and high-definition TV
signals. In order to see a high-definition picture, you must connect a high-definition video
cable from your HD DVR to your TV, and choose the appropriate video output setting. See
“Video Setup” on page 29 for more information about video output format settings.
High-Definition Video and Digital Audio
The HD DVR provides two output jacks for sending HD video: HDMI and Component
Video. While a cable is connected to the HDMI Output jack, the Component Video Output
is disabled. You can’t view video from both the HDMI Output and the Component Video
Output at the same time. See page 31.
If your TV has an HDMI (High-Definition Multimedia Interface) input jack, you can use
the HDMI cable (, supplied) to send both HD video and digital audio signals from your
HD DVR in a single cable. Although HDMI sends both audio and video, make a separate
audio connection to your A/V receiver if you want to use a multi-speaker sound system.
If your TV has a DVI input jack, you can use the HDMI-to-DVI cable (, supplied) to
connect your HD DVR (see Option A on page 14). Since a DVI jack accepts only video,
you will need to connect a separate cable for audio if you use this cable for video.
The HDMI and HDMI-to-DVI cables also allow other information to pass between your HD
DVR and your TV, such as High-definition Digital Content Protection (HDCP) used with
some HD broadcasts. We recommend you connect your HD DVR to a TV that is
compatible with HDCP. For more about copyright restrictions, see page 78.
C a b l e s
a n d
The Component Video cable (, supplied) provides excellent video quality by separating
the video signal into three components, luminance (Y) and two color difference signals
(Pb, Pr). You will need to connect a separate cable for audio. (See Option B on page 16.)
The HD DVR also has a Digital Audio Out jack to connect an Optical Digital Audio cable
(, not supplied). If you want Dolby Digital audio, purchase an Optical Digital Audio
cable and use this connection. Ordinarily, your HD DVR produces tones to indicate when
certain buttons on the remote are pressed. If you use Digital Audio Out or HDMI for
audio, you will not hear these tones when watching programs with Dolby Digital audio.
A c c e s s o r i e s
1
Remember, you will not see a
high-definition quality picture, or
hear digital audio using standard
connections.
S-Video Cable and Jack
Composite A/V Cable and Jacks
Standard Audio and Video
To take full advantage of the HD DVR’s high-definition audio and video capabilities, you
should connect it to your system using high-definition video and digital audio cables.
However, the HD DVR also has standard audio and video connections that are useful
depending on the equipment you have.
(red)
(white)
An S-Video cable (, supplied) provides excellent video quality. You can use this cable
to connect your HD DVR to standard video devices, such as a VCR, or a standard
definition TV. If you use this cable for video, connect a separate cable for audio.
The HD DVR also comes with a Composite A/V cable (, supplied). Composite A/V
cables have three ends, two (white and red) for stereo audio, and one (yellow) for video.
These three ends can be used together or separately. For example, you can use only the red
and white ends for analog stereo audio, along with an S-Video cable instead of the yellow
end for video. You can use this cable to connect your HD DVR to devices such as a DVD
recorder, a standard definition TV, or an A/V receiver.
A Coaxial RF cable (, not supplied) carries both audio and video signals (analog or
digital) in a single cable. The cables coming from your satellite dish or off-air antenna are
Coaxial RF cables.
(yellow)
Coaxial RF Cable and Jack
Be sure to use RG6 coaxial cable
to connect your satellite dish
antenna to your HD DVR. Ask your
installer for details.
11
C h a pt e r
1
C o n n e c t i n g
Setup Options
Always connect cables from the
OUT jack of one device to the IN
jack of the next. Never connect an IN to
an IN or an OUT to an OUT.
OUT
IN
On the back of your equipment you will find several jacks. Some are labeled IN and some
are labeled OUT. The pictures and sound enter a piece of equipment through cables
connected to IN jacks and leave through cables connected to OUT jacks.
When you connect your DIRECTV® HD DVR to your television and/or A/V receiver, you
are simply creating a path that starts at the satellite dish and goes in (through IN jacks) and
out (through OUT jacks) of your equipment until it reaches your TV.
This section provides detailed examples showing how to connect the HD DVR to your
existing audio/video system. These setup options show a complete high-definition system,
including a triple LNB multi-satellite dish, a standard antenna for off-air digital
broadcasts, and a high-definition TV. If you have a different type of satellite dish or TV,
you may not be able to view high-definition programs in high-definition format.
If you have trouble, or if your
configuration isn’t covered by
one of these examples, see “Adding
Other Components” on page 13, or the
“Back Panel Reference” on page 162.
12
From the table below, choose the option that most closely matches the equipment you
have and follow the steps in that section.
page 14
You have a high-definition TV
and a home theater system or
A/V receiver.
Option A: Connect audio to your A/V
receiver, video to your HDTV
You have a high-definition TV,
but no home theater system or
A/V receiver.
Option B: Connect audio and video to page 16
your HDTV (no A/V receiver)
S e tu p
O pt i o n s
1
Adding Other Components
You probably have other audio/video components in addition to your HD DVR and TV.
These might include a VCR, DVD recorder, DVD player, game console, and/or a cable
box. Some of these devices connect to your HD DVR, while others work independently,
with no connection to the HD DVR.
For example, you can connect a VCR or a DVD recorder to your HD DVR to archive your
favorite recordings. For information on connecting an archiving device, see “Adding a
VCR or DVD Recorder” on page 18.
Components that don’t connect to your HD DVR (such as a DVD player, cable box, or
game console) should be connected to additional inputs on your TV. If your TV doesn’t
have additional inputs, you can use an A/V receiver or a switch box. Refer to the
documentation that came with these devices for help connecting them.
13
C h a pt e r
1
The audio and video cables
C o n n e c t i n g
Option A: Connect audio to your A/V receiver, video to your HDTV
shown are examples only. Use
the best connections available on your
equipment. This setup includes a
DIRECTV® HD DVR
high-definition digital video
connection to a DVI-compatible TV, and
a digital audio connection to an A/V
receiver. The Optical Digital Audio
cable shown must be purchased
separately. For more information, see
“Choosing Audio and Video Cables” on
page 10.
A/V Receiver
INPUT 1
Antenna
In
Audio
Video
Television
14
INPUT 2
INPUT 3
Audio
Audio
Audio
Video
Video
Video
S e tu p
(Optional) Connect the Coaxial RF cable from your off-air antenna to the HD DVR’s
Antenna RF In jack. (If you don’t have an off-air antenna, you can skip this step.)
O pt i o n s
1
Your HD DVR will work if you
connect only one cable to the
Connect the Coaxial RF cables from your satellite dish antenna to the jacks labeled
Satellite In 1 and Satellite In 2 on the back of the HD DVR. You can connect either cable
to either jack.
“Satellite In 1” jack, but it will not have
dual tuner functionality. See page 6 for
more information about dual tuner.
Connect the HDMI-to-DVI cable from the HD DVR’s HDMI Output jack to the DVI
Input jack on your HDTV. If your HDTV has an HDMI Input jack, you can use the HDMI
cable instead. If your HDTV does not have either of these jacks, use the Component Video
cable to connect the HD DVR as shown in step of Option B, on page 16.
Connect an Optical Digital Audio cable (not supplied) from the HD DVR’s Digital
Audio Out jack to your A/V receiver’s Digital Audio In jack. Alternately, you can use just
the red and white ends of a Composite A/V cable for analog stereo audio.
Insert the access card that came with your HD DVR into the Access Card slot on the
front panel as shown in the diagram to the right (with the gold chip down). Stop when the
card makes contact with the back of the slot. To receive DIRECTV service, you must
insert the card correctly and activate it. Activation is covered in the next chapter.
Connect the phone cord. (For more about the phone connection, see page 3.)
The Access Card slot is behind a small door.
Plug in the power cord. After you see the Welcome screen, you can begin Guided
Setup, starting on page 22. If you do not see the Welcome screen, make sure the correct
input is selected on your HDTV, corresponding to the video input jack you used in step above. Refer to your HDTV’s owner’s manual for help selecting inputs. You can find
additional tips in the “Troubleshooting” chapter of this guide.
15
C h a pt e r
1
The audio and video cables
C o n n e c t i n g
Option B: Connect audio and video to your HDTV (no A/V receiver)
shown are examples only. Use
the best connections available on your
equipment. This setup includes an
analog high-definition video
DIRECTV® HD DVR
connection and an analog stereo audio
connection to a high-definition TV. For
more information, see “Choosing Audio
and Video Cables” on page 10.
Television
Audio
Video
16
Antenna
In
S e tu p
(Optional) Connect the Coaxial RF cable from your off-air antenna to the HD DVR’s
Antenna RF In jack. (If you don’t have an off-air antenna, you can skip this step.)
O pt i o n s
1
Your HD DVR will work if you
connect only one cable to the
Connect the Coaxial RF cables from your satellite dish antenna to the jacks labeled
Satellite In 1 and Satellite In 2 on the back of the HD DVR. You can connect either cable
to either jack.
“Satellite In 1” jack, but it will not have
dual tuner functionality. See page 6 for
more information about dual tuner.
Connect the Component Video cable from the HD DVR’s Component Output jacks to
the Component Input jacks on your HDTV. Make note of the input you use for video on
your HDTV, and use the same input for audio. Alternately, if your HDTV has a DVI Input
jack, you can use the HDMI-to-DVI cable for video. Or, if your HDTV has an HDMI Input
jack, you can use just the HDMI cable for video and audio, and you don’t need to connect
a separate audio cable (i.e., skip step ).
Connect just the red and white ends of the Composite A/V cable from the HD DVR’s
L/R Audio Out jacks to your HDTV’s L/R Audio In jacks for stereo audio. Do not connect
the yellow end of the Composite A/V cable. Use the same input on your HDTV for audio
that you used for video in step .
Insert the access card that came with your HD DVR into the Access Card slot on the
front panel as shown in the diagram to the right (with the gold chip down). Stop when the
card makes contact with the back of the slot. To receive DIRECTV service, you must
insert the card correctly and activate it. Activation is covered in the next chapter.
Connect the phone cord. (For more about the phone connection, see page 3.)
Plug in the power cord. After you see the Welcome screen, you can begin Guided
Setup, starting on page 22. If you do not see the Welcome screen, make sure the correct
input is selected on your HDTV—the input you used in steps and above. Refer to
your HDTV’s owner’s manual for help selecting inputs. You can find additional tips in the
“Troubleshooting” chapter of this guide.
The Access Card slot is behind a small door.
17
C h a pt e r
1
Before You Begin:
C o n n e c t i n g
Adding a VCR or DVD Recorder
Before adding other devices to
your setup, you must first make
connections from your satellite dish
DIRECTV® HD DVR
antenna, to your HD DVR, and to your
HDTV using the setup option shown on
page 14. This diagram only shows how
to connect a VCR or DVD recorder to
your HD DVR.
A/V Receiver
INPUT 1
The audio and video cables
INPUT 2
Audio
Audio
Video
Video
Video
shown are examples only. Use
the best connections available on your
Television
equipment.
VCR or
DVD Recorder
INPUT 2
INPUT 1
18
Antenna
In
OUTPUT
INPUT 3
Audio
INPUT
S e tu p
If your VCR or DVD recorder is already connected to your TV or A/V receiver for
watching video tapes or DVDs, do not disconnect it. All you need to do to save recordings
from your HD DVR is to connect standard audio and video from the HD DVR’s outputs to
the inputs on your VCR or DVD recorder.
In the diagram to the left, Composite A/V cables send audio and video from the HD DVR
to the VCR/DVD recorder, then from the VCR/DVD recorder to the TV. Your setup may
look different, but the basic idea should be the same: high-definition video to your TV,
digital audio to your A/V receiver, and standard audio/video to your VCR/DVD recorder.
O pt i o n s
1
This setup shows you how to
connect a device such as a VCR
or DVD recorder to your HD DVR.
You may need to purchase additional cables for these connections, or you may be able to
use cables that were included with your VCR or DVD recorder. This setup uses
Composite A/V cables. One Composite A/V cable is included with your HD DVR.
First make connections from your satellite dish antenna, to your HD DVR, and to your
HDTV and A/V receiver using the setup option shown on page 14.
Connect a Composite A/V cable from the HD DVR’s Composite A/V Output jacks to
the Composite A/V Input jacks on your VCR or DVD recorder. The HD DVR’s video
output format must be set to “480i” to send a signal from the Composite A/V jacks.
Your VCR or DVD recorder may already be connected to your TV (or A/V receiver). If
so, you’re done. If not, connect a Composite A/V cable from the VCR or DVD recorder’s
Composite A/V Output jacks to the Composite A/V Input jacks on your TV.
To watch a video tape or DVD, change the input source on your TV to the input
corresponding to the jacks you used in step . Refer to your TV’s documentation for help
selecting the correct input.
For information about saving programs to a VCR or DVD recorder, see page 81.
19
C h a pt e r
20
1
C o n n e c t i n g
CHAPTER
2
Guided Setup
Welcome!
22
Satellite Dish Guided Setup
23
Activate Services
27
Off-Air Channels and Video Setup
28
Phone Setup
33
DIRECTV Central
35
C h a pt e r
2
G u i d e d
S e t u p
Welcome!
Now that you have finished connecting your DIRECTV® HD DVR, you are ready to begin
Guided Setup. When you first plug in the HD DVR, you will see gray screens which
display its progress as it starts up. After a few minutes, you will see the Welcome screen,
which marks the start of Guided Setup. If you do not see the Welcome screen, refer to the
troubleshooting tips on page 119.
Remember, while a cable is connected to the HDMI Output jack, the standard video
output jacks (S-Video and Composite A/V) will only display video at “480i,” and the
Component Video output is disabled. (You can’t view video from both the HDMI Output
and the Component Video Output at the same time.) If you used the HDMI or HDMI-toDVI cable to connect your HD DVR to your TV, make sure your TV is set to display
video from the input jack you used.
Remote Control” on the inside front cover
During Guided Setup, follow the on-screen instructions to point your satellite dish antenna
(if you haven’t already), activate your DIRECTV® programming and DIRECTV® DVR
with TiVo® service, select your default video output format, and set up your HD DVR’s
phone connection. Use the remote control to select menu items and move through setup
screens. If you need additional assistance, this chapter contains detailed instructions.
of this guide.
Guided Setup includes four basic steps, described in this chapter:
For information about the remote
control, see “Introducing the
• Satellite Dish Guided Setup
Your HD DVR must be connect to a
standard phone line to complete
• Activate Services
• Off-Air Channels and Video Setup
Guided Setup.
• Phone Setup
When you see the Welcome screen, press SELECT to start Guided Setup.
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Satellite Dish Guided Setup
Satellite Dish Guided Setup tells the HD DVR what type of satellite dish antenna you are
using, so you must go through it at least once, even if you are replacing a DIRECTV DVR
that was already working. Satellite Dish Guided Setup usually takes about five minutes,
plus any time you may need to position your dish.
Notice the progress bar at the
2
bottom of the screen. It can help
you keep track of how far along you are in
Guided Setup.
Connect Cables. After you press SELECT on the Welcome screen, you’ll see a reminder
to make sure all cables (satellite, phone line, and antenna, if applicable) are properly
connected to the HD DVR. (The Guided Setup screens refer to your HD DVR with the
generic term “Recorder.”) Press SELECT when you are ready to continue.
Program Source. Choose how you will receive programming on your HD DVR: from
your satellite dish antenna, from a standard off-air antenna, or both. If you do not intend to
activate DIRECTV services, but you do have a satellite dish antenna connected, choose
“Satellite and off-air antenna.” This will ensure that you receive program information for
your off-air antenna channels.
If you do not have a satellite dish connected, choose “Off-Air antenna only” and read the
“Next Steps” screen that appears. Then skip to “Off-Air Channels and Video Setup” on
page 28.
Satellite Dish Type. Choose the type of satellite dish antenna you have installed. For full
functionality, a triple LNB multi-satellite dish antenna is required. See page 4 for details.
Satellite Connections. If you connected a Coaxial RF cable to each of the HD DVR’s
“Satellite In” jacks, select “Two cables.” If you connected only one cable (to the “Satellite
In 1” jack), select “One cable.” To be able to record two satellite channels at the same time
(dual tuner), you must connect two cables from your satellite dish antenna (or
multiswitch) to both of the “Satellite In” jacks and then choose “Two cables” on this
screen. See page 6 for more information about the dual tuner feature.
Your HD DVR has very limited
functionality without the
DIRECTV® DVR service. If you choose “OffAir antenna only” as your program source,
the HD DVR won’t have any recording
capability. You will only be able to watch
off-air channels and control live TV.
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ZIP Code. Use the number keys on your remote control to enter your ZIP code. The HD
DVR uses your ZIP code to determine the direction your satellite dish antenna should
point. It also sets your primary network area for off-air channel reception. If you make a
mistake, press LEFT arrow to correct it.
A transponder is a piece of
equipment on a satellite. The
DIRECTV transponders receive information
from DIRECTV and rebroadcast it to your
satellite dish antenna. Each transponder
rebroadcasts a different set of channels. If
the HD DVR does not receive a signal for
an individual transponder, it will not be
Satellite Dish Direction. Based on your ZIP code and dish type, this screen shows
roughly how to position your satellite dish antenna. You will fine tune the position later on
during Satellite Dish Guided Setup at the Test Signal Strength screen. Before positioning
the dish, be sure the mast (the pole on which the dish is mounted) is straight up and down.
For two- or three-satellite dish antennas, the screen provides a required tilt in addition to
side-to-side (azimuth) and up-down (elevation) information available for round dishes.
Professional satellite installers are available in most areas to ensure correct installation. If
your satellite system was installed by a professional, the satellite dish antenna direction
should be correct. To see the next screen, press SELECT.
able to show that transponder’s channels.
Satellites may have different numbers of
transponders.
Satellite Checklist. The items on this list help ensure you receive a clear satellite signal.
To see the next screen, press SELECT when you are satisfied that each item is complete.
Test Satellite Signal. You use this screen to check the strength of the signal received by
your satellite dish antenna. If you have cables connected to both “Satellite In” jacks, this
screen shows the signal strength for each connection. It also lets you see the signal
strength from individual transponders one at a time. To be sure you receive all your
channels, you should check signal strength on all transponders. Adjust your dish until you
see strong signal—at least 60 on each transponder.
The signal strength meter on this screen provides audio feedback—a tone that becomes
higher pitched as the signal gets stronger. You may be able to turn the volume on your TV
up so you can hear the tone while you adjust your satellite dish antenna. Alternately, you
might have someone watch the signal strength meter and then report through a cell phone
or walkie-talkie to the person who is adjusting the satellite dish antenna.
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Sa t e l l i t e
•
To change the currently selected transponder, use the UP arrow to highlight the
transponder number. Press the RIGHT or LEFT arrow to change the transponder. It is
best if each transponder has a signal strength above 60.
•
If you have connected both “Satellite In” jacks, the signal strength for each connection
is shown. You should have a good signal on all transponders for both connections.
D is h
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2
If you have a multi-satellite dish antenna, you should check the signal strength from
transponders on each satellite.
•
To change the selected satellite, press the UP arrow until the satellite number is
highlighted. Press the RIGHT or LEFT arrow to change the satellite.
When you have finished, select “Done Testing Signal Strength.” If you cannot acquire a
good satellite signal, see Satellite Signal Troubleshooting on the next page.
Confirming Satellite Setup. At each of the next two screens there is a short wait while the
HD DVR confirms your setup then gathers a list of channels from the satellite.
Program Guide Data. Over the first day or two after setup, the DIRECTV HD DVR will
gather and process up to two weeks of program information from the DIRECTV satellites,
including program titles and descriptions, broadcast times, channels, and more.
Many of the HD DVR’s features use this program information. Although you may be able
to use such features immediately, you may not be able to find all the programs you are
looking for right away. If programs you are looking for do not appear in the program
information, check again later.
Steps to Activate. This screen explains the next step of Guided Setup, activation of
DIRECTV services. When you call DIRECTV Customer Support to activate, you will be
instructed to tune to channel 100. From this screen, press the LIVE TV button on your
If the HD DVR is low on program
information, this message at the bottom
of the screen alerts you.
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remote control to go to live TV. This screen also reminds you that you still have some
setup steps to complete. Continue with “Activate Services” on page 27.
Satellite Signal Troubleshooting. If you encounter problems during Satellite Dish
Guided Setup, you will see an error screen with some suggestions. For example, you may
have made a mistake entering your ZIP code or your type of satellite dish antenna.
If you are trying to set up the HD DVR, choose one of the options that return to part of
Satellite Dish Guided Setup. For example, if you received the “Satellite Info Error,”
choose “Try Again to Acquire Information.” You can also repeat Satellite Dish Guided
Setup. This allows you to check that your ZIP code and satellite dish antenna type are
correct. If you repeat Guided Setup and still receive error notifications, it is possible that
your satellite dish antenna is not pointed correctly or the dish or multiswitch is miswired.
Check the cabling, or consult a professional satellite system installer.
If you are trying to bypass Satellite Dish Guided Setup—for example, if you are setting up
the HD DVR in a place without a satellite signal—the bottom choice on the error screens
allows you to continue without resolving potential problems. While you may receive
fewer or no TV channels, you can still watch previously recorded programs.
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Activate Services
Now it’s time to activate services for your HD DVR. Before you call DIRECTV:
•
Tune to Channel 201. The HD DVR should be on, and receiving a signal from the
satellite dish antenna.
•
You will need: A valid service address, social security number, and a major credit card
(deposit or prepayment may be required). You will also need the 12 digit number on
your DIRECTV Access Card, and the make, model, serial number, and 12 digit
Receiver ID number of your HD DVR, found on a label on the back of the HD DVR
and on the System Information screen. (Press the DIRECTV button, then select
Messages & Setup, then System Information.)
•
Important! The access card that came with your DIRECTV HD DVR must be inserted
into the appropriate slot on the HD DVR’s front panel before you call. Also, be sure to
tell your customer care agent that you have a DIRECTV HD DVR and that you also
want to activate the DIRECTV® DVR with TiVo® service. Without the DVR service,
your HD DVR will not be able to record programs.
2
Remember to insert the access
card into the slot on the HD DVR’s
front panel. See the setup examples in
chapter one for details.
When you are ready, call 1-800-DIRECTV (1-800-347-3288). After you have activated,
you can continue with the remaining sections of this chapter.
What does DIRECTV® DVR with TiVo® service provide?
The DIRECTV DVR service provides you with the ability to record programs, create
Season Pass™ recordings and WishList™ searches. It also gives you access to Showcases,
TiVo Suggestions, and several convenient ways to find programs that you want to record.
Without the DVR service, the HD DVR functions only as a DIRECTV High-Definition
Satellite Receiver and off-air digital receiver, without any recording capability.
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Off-Air Channels and Video Setup
If you did not connect an off-air
antenna to your HD DVR, you can
skip “Off-Air Channels Setup” and go to
Off-Air Channels Settings
“Video Setup” on page 29.
If you connected an off-air antenna to your HD DVR, select Channels from the Settings
screen, then select Off-Air Channels to confirm or modify these settings.
An off-air channel’s frequency may
not correspond to its channel
number in the guide. For example, a scan
for off-air channels may detect a signal
on frequency 25, but the corresponding
channel may be 9-1.
28
To begin Off-Air Channels and Video Setup, press the DIRECTV button on your remote
control to go to DIRECTV Central. Select Messages & Setup, then Settings.
•
If you selected “Satellite and off-air antenna” as your program source during Guided
Setup, your HD DVR is already set up to receive digital broadcasts from an off-air
antenna. You can use these settings to scan for additional digital off-air channels your
antenna may receive, and specify a secondary network area to gather program
information for digital off-air channels from a nearby city. You can complete these
steps at any time.
•
If you selected “Off-Air antenna only” as your program source during Guided Setup,
you must complete these settings to see digital off-air antenna channels in your
channel lists. Keep in mind that if you do not have a satellite dish antenna connected as
well, your HD DVR will not receive any program guide information.
Scan For Off-Air Channels. On the Off-Air Channel Settings screen, highlight Scan For
Off-Air Channels and press SELECT. To proceed with the off-air channel scan, press
THUMBS DOWN three times, then ENTER. The HD DVR begins its scan for digital
channels in your area. This can take several minutes. If additional digital channels are
found, a list is displayed and those channels are added to the Channels You Receive list.
Program information for channels found with this scan may not be available. Additionally,
the HD DVR may detect frequencies for which no channel number information is
available. In this case, the channel will appear in the guide with its frequency number, not
its actual channel number.
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Clear Scanned Off-Air Channels. This selection removes all previously scanned off-air
antenna channels. You may want to use this if you change the position of your off-air
antenna, or if you move to a new location.
2
Setup Local Network Areas. (Only appears if you selected “Satellite and off-air antenna”
as your program source.) Your local network areas are used to acquire program
information for your off-air antenna channels. If you completed Guided Setup, your
primary network area has already been set, based on the ZIP code you entered. Setting the
secondary network area is optional. You should do so if you live very near another major
TV market city which broadcasts off-air channels your antenna can receive.
Video Setup
Your HD DVR can display a picture on your HDTV in several different video output
formats, and in your choice of aspect ratio (screen width and height). Consult your TV’s
owner’s manual and choose default settings that match your TV’s capabilities.
To begin Video Setup, press the DIRECTV button on your remote control to go to
DIRECTV Central. Select Messages & Setup, then Settings, then Video.
Closed Captioning. These settings can be made or changed at any time. See page 101 for
more information about Closed Captioning options.
You may want to change your
video settings while watching live
TV or recorded programs depending on
the broadcast format of a particular
program. See “Watching High-Definition
Programs” on page 78.
Letterbox Color. Programs may be broadcast in Standard (4:3) or Wide Screen (16:9)
format. If the broadcast format does not match your TV’s size, you will see panels at the
sides, or at the top and bottom of your screen. Choose the color of these panels: gray or
black. Your TV may also add panels to the sides or top and bottom of a picture, depending
on its settings. Consult your TV’s owner’s manual for more information.
Output Format - Current Setting. Use this screen to select a video output format. You can
always change your video output format while watching live TV or recorded programs. To
do this, you can use this screen, or use the FORMAT button on the HD DVR’s front panel,
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or use the UP arrow button on the remote to cycle through formats you select on the
“Output Format - UP Arrow Setup” screen (see below). For more about watching highdefinition programs, see page 78.
Output Format - UP Arrow Setup. Use this screen to select all of the video formats that
your TV can display. (Check your TV’s owner’s manual to be sure.) Press SELECT to
check each format your TV supports. Press the LEFT arrow to leave the screen when
you’re done. You can then use the UP arrow to cycle through the formats you selected
while watching live TV or recorded programs. Press UP arrow once to display the current
output format, and again to change it. This allows you to easily change the output format
to suit the program you’re watching.
4:3
Standard Screen
16:9
Wide Screen
TV Aspect Ratio. Aspect ratio is the relationship between screen height and width. Choose
your TV screen size: Standard (4:3) or Wide Screen (16:9). Traditional TV programs are
broadcast in Standard format (4:3). High-definition programs are broadcast in Wide
Screen format (16:9). The setting you choose here should match your TV.
TV Aspect Correction. Programs may be broadcast in Standard (4:3) or Wide Screen
(16:9) format. If the broadcast format does not match your TV’s size, the HD DVR can
display panels at the sides, or at the top and bottom of the picture, to fill the screen. Use
this screen to choose whether or not you want your HD DVR to add letterbox and sidebar
panels to the picture.
While watching live or recorded programs, you can use the RATIO button on your remote
to switch between TV Aspect Correction settings. Press RATIO once to display the
current setting, and again to change it.
If your TV supports a “zoom” mode, which automatically stretches a picture to fill the
entire screen, you can choose “Full,” and no panels will be added to the picture. Or choose
“Panel” to add sidebars and letterboxing when appropriate.
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What's the difference between 1080i, 720p, 480p, and 480i?
These are names for different video resolution formats. Each name includes a number and
a letter. The number indicates how many horizontal lines of information make up a single
video image. Generally, bigger numbers mean sharper, more detailed images. The letter
indicates whether the output uses “interlaced” or “progressive” scanning.
2
With interlaced scanning, the horizontal lines in a video frame are divided into two
groups. If you were to number the lines from the top to the bottom of the screen, one group
would be the odd numbered lines, and the other would be the even numbered lines.
Interlaced video refreshes half of the video frame 60 times per second—alternating
between the odd and even lines. This means the whole video frame refreshes 30 times per
second. This is fine for smaller screens but can result in flickering on larger screens.
Progressive scanning refreshes the whole video frame (all even and odd horizontal lines),
60 times per second. This eliminates flicker but requires the TV to process more
information since twice as many frames are displayed each second.
For any given resolution (number of scan lines), progressive scanning looks better than
interlaced. Standard TV has 480 lines, uses interlaced scanning, and is referred to as 480i.
Many HDTVs offer a display format called 720p (720 lines with progressive scanning).
Video formats 720p and 1080i have similar picture quality, each having the edge over the
other under particular circumstances. For example, 1080i shows detail better in still
images or when there is little motion, whereas 720p excels when there is lots of action.
The size and capabilities of your high-definition TV will also inform your choice of video
output formats, so be sure to check its owner’s manual.
High-resolution video signals require special types of cables and connections. It’s
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or high-definition video signals. You must connect your HD DVR to your HDTV using
the HDMI cable, the HDMI-to-DVI cable, or the Component Video cable to use the
enhanced- or high-definition video output formats.
The table below shows which video output formats can be viewed with each of the HD
DVR’s video output jacks.
While a cable is connected to the
Video Output Format
Composite A/V S-Video
Component
HDMI
HDMI Output jack, the Component
480i standard-definition
interlaced
OK
OK
OK
OK
480p enhanced-definition no picture
progressive
no picture
OK
OK
720p high-definition
progressive
no picture
no picture
OK
OK
1080i high-definition
interlaced
no picture
no picture
OK
OK
Video Output is disabled. You can’t view
video from both the HDMI Output and the
Component Video Output at the same
time.
Next Steps. Once you have chosen your default video settings, you are ready to begin the
last part of Guided Setup. Go to “Phone Setup” on page 33.
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Phone Setup
To begin Phone Setup, press the DIRECTV button on your remote. Select Messages &
Setup, then Settings, then Phone. The Final Setup Steps screen appears.
2
Final Setup Steps. Make sure the DIRECTV HD DVR is connected to a standard phone
line. The HD DVR occasionally makes a brief phone call to get updates to the DVR
service and for pay per view functionality. By default, the HD DVR will not pick up the
phone if the line is busy. If you pick up the phone while the HD DVR is using the line, the
HD DVR’s modem will disconnect. To use the phone line you should hang up, wait at
least 45 seconds, then pick up the phone again to get a dial tone.
Review Service Terms. This screen advises you to read the DIRECTV Customer
Agreement, available online at DIRECTV.com or printed on your first monthly statement
from DIRECTV. If you agree to the terms, press SELECT to continue.
Area Code. The DVR service uses your area code to determine which local dial-in
numbers are available. If you make a mistake, press LEFT arrow to correct it.
Phone Dialing Options. Most people will not need to change the settings the HD DVR
uses to dial out. However, if your phone system uses special dialing options, select “Yes.”
See “Phone Dialing Options” on page 96 for help with the various settings.
Update Numbers. The HD DVR makes a toll-free call to get a list of local dial-in
numbers in the selected area code. The call usually takes less than five minutes, and its
status displays on the screen. If the call fails, check the Troubleshooting chapter of this
guide, on page 133.
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Dial-In Number. The HD DVR uses the dial-in number you select from the list on this
screen to make its calls to the DVR service. The list may be too long to fit on one screen.
To see more numbers, press CHAN DOWN.
No Local Numbers. If you selected “None of the Above” on the Dial-In Numbers screen,
you will see a reminder to go back and choose a local dial-in number. If you are concerned
about toll charges associated with any of the available dial-in numbers, keep in mind that
the HD DVR’s calls are very brief. You are responsible for any such phone charges.
Dialing Format. Choose the format you would use to dial the number you selected. In
some areas, even local numbers must be dialed using the area code.
Test Phone Connection. This screen appears while the HD DVR tests the phone dialing
options and local dial-in number you have chosen. You should see a message that says
“Test Successful!” after the test completes. Press SELECT or the RIGHT arrow to
continue. If the phone test does not succeed, you may need to pick a different dial-in
number, or change the dialing format. Use the LEFT arrow to go back to previous screens
and make changes to dialing options.
Congratulations! You’ve completed Guided Setup. Now you’re ready to have fun with
your DIRECTV® HD DVR.
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DIRECTV Central
Almost everything you do with the DVR service starts from DIRECTV Central. You can
set up recordings, watch live TV or recorded programs, read messages from DIRECTV,
and access Showcases featuring entertaining and informative video clips. To get to
DIRECTV Central, press the DIRECTV button on your remote control.
2
Occasionally, you will notice icons beside some of the options in DIRECTV Central.
These icons will let you know that you have received something new from DIRECTV:
When you see this icon, you know you have Messages to read. See page 84 for
more about DIRECTV Messages.
This icon appears next to selections that contains special video content. Highlight
the selection and press PLAY (or SELECT) on your remote to play the video.
Choose the selection next to this icon to watch a special preview or visit a
Showcase. See page 45 for more about Showcases.
You can find a complete glossary of icons in the inside back cover of this guide.
Take a Tour! Now that you’re all set up, we suggest you start with the tours provided in
“The Basics in 5 Short Tours” on page 37. These will guide you through the basics and
show you some fun features of the DIRECTV® HD DVR.
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CHAPTER 3
The Basics in 5 Short Tours
Tour 1: Play with Live TV
38
Tour 2: DIRECTV Advanced Program Guide™
40
Tour 3: Find and Record Your Favorite Programs
42
Tour 4: Find New Programs
44
Tour 5: Now Playing List
46
Cool Things You Can Do
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Tour 1: Play with Live TV
Vol
Record
Chan
In this tour, you’ll take a look at how you can control live TV. So grab your remote and
press the LIVE TV button to go to live TV!
Page
Play
(-)
Slo w
TV
T
r
T
SAT
ow
VP e
V Input
First, press the PAUSE
button—the program you’re watching pauses. Now you can
stand up and stretch, or go to the kitchen and get a snack. You can pause live TV for up to
30 minutes! With dual tuner, you can switch between two channels in live TV without
losing the saved portion of either one by pressing the DOWN ARROW.
But for now, press PLAY
Play
and the program resumes.
Next, press BACK
and the program rewinds. Press BACK a second time—it goes
faster! A third time—faster still! Both the FORWARD
and BACK buttons have three
speeds. Press BACK a fourth time to return to normal speed.
Press PAUSE once more. Then press FORWARD to move the program a small step
forward. Press BACK to move the picture a small step back. When your show is paused,
pressing FORWARD and BACK moves the picture forward or back in small steps. Press
PLAY to resume watching at normal speed.
Try out the INSTANT REPLAY button. INSTANT REPLAY
jumps you back 8
seconds—useful for when you miss a great sports play or a bit of dialog, or for when you
fast forward too far.
Press INSTANT REPLAY again, then immediately press SLOW
own slow-motion replay!
Finally, try the ADVANCE
live TV.
38
Slo w
— you get your
button. Presto! You’re caught up to the current time in
T o u r
1 :
P l a y
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Status Bar
Press PAUSE or PLAY to see the status bar. It shows a one-hour period. The green
segment is the portion of the current hour that has been saved by your DIRECTV® HD
DVR. The right edge of the green part is always the current time.
3
The white line marks the part of the program you are currently watching. If it is anywhere
back in the green segment you are “behind” real time.
Press CHAN UP. When you change channels, the HD DVR starts to save what is showing
on the new channel. With dual tuner, 30 minutes of live TV is saved on both tuners. That
means you can use the instant replay, slow motion and pause features on either channel. If
you leave one of these two channels, however, the saved information on the original
channel is cleared, and the HD DVR starts saving live TV on the new channel.
Channel Banner
Status Bar
This white line
tells you where
you are.
channel banner
The channel banner describes the program you’re currently watching. Press INFO or the
RIGHT arrow to see the channel banner. The channel banner is only there for a few
seconds, but you can bring it back by pressing INFO or the RIGHT arrow again. While the
banner is visible, press the RIGHT arrow to switch from a small, to medium, to large
banner. Each version has a different amount of information.
Keep pressing the RIGHT arrow until you see the largest version of the channel banner.
Notice the small icons on the right side. Each symbol represents a useful feature, like
swapping tuners or setting Parental Controls. Press the UP and DOWN arrows to highlight
different icons. Pressing SELECT while an icon is highlighted will take you to that
feature. Finally, press the EXIT button—the channel banner disappears. (EXIT gets rid of
graphics that aren’t part of the program you’re watching.)
selectable
icons
Now go have fun playing with live TV, then come back for the next tour!
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Tour 2: DIRECTV Advanced Program Guide™
In live TV, the Advanced Program Guide lets you see what’s on, change channels,
schedule recordings, and more. Press the GUIDE button to see it.
Changing Channels
The guide shows a list of channels on the left and times across the top. One program is
highlighted—it’s a different color than the others. Its description appears at the top of the
grid. Press the UP or DOWN arrows to move to a new channel, then press SELECT.
Selecting a program that is currently showing changes the channel and hides the guide.
If you find that the Program Guide
or the CHAN UP/DOWN buttons are
not showing channels you want to see,
filtering or a custom channel list is
probably turned on. Check the Guide
Options (from the Program Guide, press
INFO).
If you selected “Satellite and off-air antenna” during Guided Setup, local digital broadcast
stations appear in the guide on local channels with a dash (-) in the channel number. For
example, 7-1 might be the digital broadcast of your local channel 7.
Scheduling a Recording
It’s easy to record a program using the guide. Simply highlight the program you want and
press the RECORD button. On the transparent screen that appears, select “Record this
Showing.” If the program is playing, the HD DVR changes channels and begins
recording; otherwise, the recording is scheduled for the future. When a program is
recording, the red light on the front of the HD DVR comes on.
Guide Options
When you want to change the way the guide appears and what it displays, use Guide
Options. While the guide is visible, press the INFO button to see Guide Options.
40
Channels. This option lets you select which channel list the guide uses to display
programs. You can choose to display “All” channels (including channels you may not
subscribe to), just the channels “You Receive,” or only your “Favorite” channels. Setting
up your customized channel lists is easy. See page 90 for details.
T ou r
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A d v an ce d
P r og ram
G u id e ™
Filter the Program Guide. Want to dive right into the high-definition experience? It’s
easy to make the Program Guide show only a certain kind of program—for example,
shows broadcast in HD format.
On the Guide Options screen, highlight “Choose filter:” and press SELECT. On the next
screen, press PAGE DOWN to see “Audio & Video” at the bottom of the screen. Select
“Audio & Video.” On the next screen, select “HDTV.” (You will have to PAGE DOWN
to see it.) The Guide Options screen appears with filtering turned “On.”
3
Press SELECT, and the guide appears. Only channels that will have HD programs within
the next six hours now appear in the guide. Non-HD programs appear gray in the guide
(until you highlight them).
To turn the filter off, press GUIDE, then INFO again to see Guide Options. Highlight
“Filtering: On” and press LEFT arrow to select “Off.” Then press SELECT twice. You
can filter this way on any of several categories and subcategories.
Other Options. Want to see what’s on tomorrow? Want to try a new look? Guide Options
lets you change the day and time currently displayed, or select one of two different guide
styles. See page 74 for more about guide styles.
HD icon
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Tour 3: Find and Record
Your Favorite Programs
If you do not find the program
you’re looking for, it may be
You can always record the program you’re watching by pressing the RECORD button on
the remote. If you have not changed the channel for a while, your DIRECTV® HD DVR
will add to your recording whatever part of the program it has already saved, up to 30
minutes. Your HD DVR also provides many ways to quickly search for programs and
schedule recordings in advance. Even buying and recording pay per view events is quick
and easy—and you don’t have to call to order! What’s more, if a program is part of a
series, you can get a Season Pass™ to the series. A Season Pass records every episode of a
selected program that airs on a given channel.
because the HD DVR is still gathering
Search by Title
program information. A message at the
In this tour, we’ll show you how to find a series program and get a Season Pass. As an
example, we’ll be searching for a fictitious show called The Downtown Lawyers, but you
can use the same steps to search for your favorite TV series.
bottom of the screen will alert you. The HD
DVR should be done collecting program
information within 24-48 hours of finishing
Guided Setup.
To get started, press the DIRECTV button to see DIRECTV Central. Press the DOWN
arrow to highlight Pick Programs to Record. Press SELECT. The Pick Programs to
Record screen appears. As you can see, there are many ways to search for a program.
Since you know the program’s title, highlight Search by Title and press SELECT. The
next screen lets you limit your search to any of several categories (such as Audio & Video
and HDTV), but for now, choose “All Programs” and press SELECT.
The next screen has a picture of an alphanumeric keypad. Notice the white box around the
“A”. Use the RIGHT, LEFT, UP, and DOWN arrows to move the box. To find The
Downtown Lawyers, you would move the box to “D” and press SELECT. A list of
programs appears on the right side of the screen. (Notice, the list alphabetizes without “A”
or “The.”) Move the white box to “O” and press SELECT again. The list changes. Your
HD DVR searches through all available programs (usually, data for the next two weeks) to
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find those that begin with “DO,” then lists those programs. This can be a great way to find
a show if you are not sure of its full name.
If you make a mistake entering text, select “DEL” on the screen (or press BACK on the
remote control). To clear all text, use “CLR” on the screen (or press the CLEAR button on
the remote control). Next, enter a “W.” If The Downtown Lawyers existed, you would see
it in the title list at the right. Press the RIGHT arrow until you move off the alphanumeric
keypad and onto the list of programs. Press the UP or DOWN arrow to highlight the show
of your choice, then press SELECT. The Program Information screen appears. This screen
tells you about the program and lets you set up a recording.
Highlight “Get a Season Pass,” and press SELECT. A screen appears to confirm your
choice. Confirmation screens help you make sure the HD DVR is doing what you want.
Press SELECT again. You now have a Season Pass.
To see all your scheduled recordings, go to DIRECTV Central, then Pick Programs to
Record, then To Do List. To cancel a recording, highlight it and press SELECT. The
Program Information screen appears. Select “Cancel only this episode.” The next screen
confirms that the recording has been deleted from the To Do List. Press SELECT to return
to the To Do List. To cancel an entire Season Pass, go to DIRECTV Central, then Pick
Programs to Record, then To Do List. Select a program, then select “Cancel/edit the
Season Pass.” Select “Cancel this Season Pass.”
3
There may be more than one
listing for the show you are
searching for. Select the one that airs new
episodes of the show on a channel you
receive.
Pay Per View
You can order pay per view events using your remote control (as long as you keep your
HD DVR connected to a standard phone line). Some events have dedicated channels that
allow ordering more than 24 hours in advance, but for most events, pricing information
becomes available within 24 hours of the event’s air-time. Once that information is
available, you can select and record the event as you would any other program. When you
select an event, a special pay per view Program Information screen will appear with
options to purchase it. For more information, see page 86.
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Tour 4: Find New Programs
Your DIRECTV® HD DVR makes it easy for you to find what you want to watch—by
responding to your interests and collecting the best the networks have to offer.
TiVo Suggestions
TiVo Suggestions is a personalized list of shows selected to match your preferences. How
is this magic possible? Any time you watch programs, live or pre-recorded, or browse
programs with the Program Guide, you can rate them. If you like a program, press the
green THUMBS UP™ ™ button on your remote control. If you dislike it, press the red
THUMBS DOWN™ ™. You can give a program up to three Thumbs, up or down.
Over time, the more shows you rate with your Thumb buttons, the better TiVo
Suggestions will be at finding programs you like. The suggestions are listed under TiVo
Suggestions in order of how closely they match your preferences.
Your personal TV preferences are
just that: personal. DIRECTV
privacy policies are included in your first
monthly statement, and are available
online at DIRECTV.com.
Only programs airing on channels
in the Channels You Receive list
can be recorded as TiVo Suggestions.
44
Try it! Press GUIDE to bring up the DIRECTV Advanced Program Guide™. Highlight a
few programs and rate them by pressing the THUMBS UP
or THUMBS DOWN
button. Then go to DIRECTV Central, then Pick Programs to Record, then TiVo
Suggestions. Suggested programs based on your Thumb ratings appear in TiVo
Suggestions. (If you don’t see programs yet, come back later—it may take a few hours the
first time.) You can press SELECT on a suggestion, then set up a recording.
Auto-Recording TiVo Suggestions. As an added bonus, when the HD DVR has available
space, it may automatically record TiVo Suggestions. (You can turn this feature off if you
prefer; see page 101 for details.) You will find recorded TiVo Suggestions at the bottom of
the Now Playing List, below programs you requested, marked with a TiVo icon (
).
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It’s important to remember these characteristics of TiVo Suggestions recordings:
•
TiVo Suggestions never replace shows you explicitly request, and they do not prevent
your requested shows from being recorded.
•
TiVo Suggestions are always the first programs deleted to make room for recordings
you request.
3
Auto-recording TiVo Suggestions is an easy way to find programs that you never knew
about, or old favorites you may have forgotten.
Showcases
Showcases is an interactive content area which often includes opportunities to schedule
recordings of featured programs, or allows you to watch previews of upcoming movies or
TV shows. The selections in Showcases are grouped in theme packages, giving you “onestop shopping” convenience when browsing for programs to record. Packages may
include exclusive content, the inside scoop on hit movies, exciting miniseries, hot
specials, popular series, and shows featuring the biggest stars of the screen and stage.
Showcases is updated during your HD DVR’s regular connections to the DVR service, so
you won’t see this selection on DIRECTV Central until after its first regular connection.
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Tour 5: Now Playing List
Your DIRECTV® HD DVR can record many hours of programming—enough to fill a
slew of video tapes! Fortunately, it also labels and organizes all those saved programs.
Unlike a VCR, your HD DVR’s Now Playing List gives you instant access to all recorded
programs—no need to spend time scanning for an episode somewhere on a tape.
To go to the Now Playing List, press the LIST button. Programs you recorded are at the
top of the list, in the order they were recorded. An icon (like this one:
) to the left of a
program’s title tells you the recording’s current status. (For a summary of what these icons
mean, see the inside back cover of this guide.)
Programs you request will appear in the Now Playing List the moment recording begins.
You can watch any title in the list—even one that is still being recorded—by highlighting
it, then pressing the PLAY button.
Try it! Highlight a program in the Now Playing List and press PLAY. OK, now for the
cool part: Watch the program for at least five minutes, then press the LEFT arrow to go
back to Now Playing List. Select the same program again—the Program Information
screen says “Resume Playing” instead of “Play.” Select “Resume Playing” and return to
the program at the point you left it!
Save until. . . Programs you choose to record are saved at least two days by default. To
see options for saving a program longer, highlight the program in the Now Playing List,
then press SELECT.
The Program Information screen appears. Select “Save until....” On the next screen, use
the UP/DOWN arrows to highlight the date, then use the RIGHT/LEFT arrows to change
it. When you are done, press SELECT.
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Cool Things You Can Do
Never be late for your favorite programs. Working late? Stuck in traffic? Don’t worry. If
you set up a recording or a Season Pass, the program will be waiting for you in the Now
Playing List. You can even start watching from the beginning while it finishes recording.
Make your television wishes come true with a WishList™ search. Have a favorite
actor? A favorite hobby or interest? How about a favorite sports team? If they’re on TV,
chances are a WishList™ search will find them. See page 62.
3
Looking for good movies? Kids’ shows? Science fiction? With Search by Title, you can
browse all the upcoming programs in a particular category and find shows you didn’t
know were on (see page 42).
See a good preview, record the show. If you’re watching live TV and a promotion
comes on for an upcoming program, you may see an Ipreview® icon like this
one:
Press THUMBS UP while you see the icon to automatically set up a
recording for the program. You don’t have to remember when it’s on—it will be recorded!
(If you didn’t schedule a recording when you saw the icon, rewind until it’s visible again.)
Make a list of your favorite channels. You can create a list of your favorite channels and
then set the guide to show only channels that are on the list. This is a quick way to see
programs coming up on the channels that are most important to you. See page 90.
Use the Overtime Scheduler™ (and don’t miss overtime!). Programs sometimes start
before they’re supposed to and often end later than scheduled. With Recording Options,
you can adjust your recordings to account for variations using the Overtime Scheduler.
This is especially useful for sporting events. See page 52.
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Use the EXIT button. The EXIT button hides the status bar, guide, channel banner, and
anything else that is not part of the program.
Record two programs at the same time with Dual Tuner! Dual tuner means your HD
DVR can record programs on two channels at the same time—two satellite channels, two
off-air channels, or one of each (depending on how you connected your HD DVR).
Dual tuner will not work if you only
connect one cable from your
satellite dish, even if you also connect an
off-air antenna.
To enable dual tuner, both Satellite In jacks on the back of the HD DVR must be
connected to cables from your satellite dish antenna (or a multiswitch), and you must
choose the “Two cables” option in Guided Setup (described on page 23).
If you set up the HD DVR to receive off-air antenna broadcasts only (that is, you
connected an off-air antenna and you selected “Off-Air antenna only” during Guided
Setup), you will be able to watch programs from two antenna channels at the same time.
However, no recording is possible unless you activate the DVR service and connect a
satellite dish antenna.
The Star and the Clapboard. You will occasionally see a yellow star (
) on
DIRECTV Central. The star signals a new selection that may change the next time you
visit. Depending on the selection, it may allow you to record a program, watch a preview,
or go to a special Showcase. Don’t worry if you pass up a particular new selection; keep
going back to DIRECTV Central until it appears again—or just go to Showcases and look
for the item you’re interested in.
The clapboard icon—on DIRECTV Central, or in Showcases—indicates that a selection
includes a video preview. If the clapboard has a green triangle in it (
), you can press
PLAY to play the video. If there is no green triangle, the current selection takes you to
another screen where you’ll find the actual video clip.
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CHAPTER 4
Pick Programs to Record
Season Pass, Recording Options, To Do List
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Using the Guide to Find Programs
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Find Your Favorite Programs
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Find Programs That Match Your Interests
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Season Pass, Recording Options, To Do List
Your DIRECTV® HD DVR makes finding and recording programs easy—so easy that you
may find more programs you enjoy than you ever expected! Your HD DVR can help with
this too, by giving you simple ways to manage your recordings and make sure you watch
what you want, when you want to watch it.
If some Season Pass programs are
Season PassTM and Other Repeating Recordings
not recording, you may need to
There are three types of recordings that repeat automatically:
change their priority with the Season
•
Season Pass. Records every episode of a series that airs on a certain channel—even if
the day or time slot changes! It is totally automatic and easy to set up. Just select a
program (from the DIRECTV Advanced Program GuideTM, or from search results) and
choose “Get a Season Pass.” You can even set a Season Pass to record first-run
programs only (no repeats!), and to keep as many, or as few, episodes as you want.
•
Manual Repeating Recording. Records on a specific channel at a specific time, just as
you would with a VCR. See page 61 for more information.
•
Auto-recording WishListTM. Records all programs a WishList search finds. See page 67.
Pass Manager. See page 53.
These three types of recordings also have the following in common:
•
No duplicates within 28 days. If you watch or delete a particular episode or showing, it
will not be recorded automatically again for 28 days. This prevents the Now Playing List
from filling up with shows you probably don’t want. If you want to record duplicates, go
to Recording Options, Show Type, and select “All (with duplicates).” You can also
schedule a single duplicate recording for a particular program.
There is one common exception to this “28 day rule:” if a program is deleted before you
watch it, that program may be recorded again within 28 days.
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•
Parental Controls. If Parental Controls are on when you schedule a repeating
recording, the HD DVR checks its current program information to see if any upcoming
program violates a Parental Control. If it does, the HD DVR requires the current
password to continue. See page 91 for more information.
•
Keep at Most=5. By default, five episodes of a program are kept in the Now Playing
List. You can change this setting. See page 52.
•
Resolving conflicts. The DVR service resolves scheduling conflicts between
repeating recordings by comparing recording priorities. You can change recording
priorities using the Season Pass Manager. See page 53.
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Recording Options
You can set Recording Options when you set up a recording. You can change them later
by selecting the program in the To Do List or Season Pass Manager.
Setting Recording Options. The Program Information screen that appears when you
select a program includes choices to “Record this episode” and “Get a Season Pass.”
When one of these actions is highlighted, “Options” appears to its right. To see the current
Recording Options, use the arrow buttons to highlight “Options,” then press SELECT.
To set your Recording Options:
1. Use the UP/DOWN arrows to highlight an option on the Recording Options screen.
2. Use the RIGHT and LEFT arrows to change the setting.
3. When you are done, press SELECT or highlight “Record with these options.”
4. Press SELECT again to schedule the recording with the new options.
To cancel your changes, press the LEFT arrow, or highlight “Don’t change recording
options” and press SELECT.
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Recording Options include:
•
Keep At Most. This option sets the maximum number of episodes to be saved—useful
for keeping only the most recent nightly news or only a few of your kids’ daily
programs. The default setting is 5. (Only appears for a repeating recording.)
•
Show Type. You can select “Repeats & first run,” “First run only,” which records only
new episodes, and “All (with duplicates).” (Only appears for a repeating recording.)
•
Keep Until. You can change this setting from “Space needed” (the default setting) to
“Until I delete.” (Only appears for a repeating recording.)
•
Keep At Least. You can set the minimum amount of time the HD DVR keeps a
recording. The default setting is “Until space needed” (about two days), except for pay
per view events, which default to “Save until I delete.” (Only appears for an individual
recording.)
The Overtime SchedulerTM consists of these two options:
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•
Start Recording. You can choose to start recording up to ten minutes before a
program begins. The default setting is “On-time.” (This option is not available once
recording starts.)
•
Stop Recording. You can set a recording to continue—for a few minutes or up to three
hours—after it’s scheduled to end. For example, you can extend the recording of a
sports event and be sure to catch the whole game—even if it goes into overtime. The
default setting is “On-time.”
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Season Pass Manager
With dual tuner, you can record two programs at the same time. Conflicts will occur only if
you try to schedule a third recording that overlaps the other two. By default, the oldest
Season Pass has the greatest priority. If some Season Pass programs are not recording, you
may need to change their priority with the Season Pass Manager. To do this, go to
DIRECTV Central, then select Pick Programs to Record, then Season Pass Manager.
Changing the priority order. If you don’t change priorities in the Season Pass Manager,
repeating recordings are prioritized be the order they were set up: the first has highest
priority, and so on. To change the priority order:
4
1. Use the UP/DOWN arrows to highlight one of your repeating recordings.
2. Press the RIGHT arrow to highlight the arrows to the right of the title.
3. Use the UP/DOWN arrows to move the selected title up or down in the list.
Priorities and resolving conflicts. If a conflict occurs when you’re setting up a new
repeating recording, you’ll be shown which programs are involved. You’ll also be given
options to resolve the conflict:
•
Record only those programs that do not conflict with others previously scheduled to
record. This gives the new repeating recording the lowest priority.
•
Record all programs requested. This gives the repeating recording the highest priority.
Canceling a Season Pass. To cancel a Season Pass, just highlight the program’s title in
the Season Pass Manager and press CLEAR. Or, from a Program Information screen,
select “Cancel/edit the Season Pass,” then “Cancel this Season Pass.”
DIRECTV Central
Pick Programs to Record
Season Pass Manager
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To Do List
The To Do List shows all your scheduled recordings and lets you cancel or edit them. To
view it, go to DIRECTV Central, then Pick Programs to Record, then To Do List.
Individual recordings are marked with a single checkmark (
) to the left of the
program title. Season Pass and manual repeating recordings have a double checkmark
(
), and WishList recordings (see page 62) have a star (
). Season Pass
recordings with no upcoming episodes scheduled to record appear at the bottom of the list.
Canceling the recording of a pay
Select a recording from the To Do List. Then you can:
per view event does not
•
Change recording options. Highlight “Record as planned,” then press the RIGHT
arrow and select “Options” to change the recording options for a single episode.
•
View upcoming episodes/showings. This displays a list of upcoming episodes/
showings of the selected program. Programs scheduled to record have a checkmark,
double checkmark, or a star. Select a program to see the Program Information screen.
•
Cancel this recording or Cancel only this episode/showing. Cancel a single
recording or a single episode from a Season Pass. You can also cancel a recording
from the To Do List by pressing CLEAR on your remote.
•
Cancel/edit the Season Pass. From this screen you can cancel the Season Pass, view
upcoming programs, or change recording options for the whole Season Pass.
•
Cancel/edit manual repeat recording. Lets you cancel or change recording options
for a manual repeat recording.
automatically cancel the purchase. You
must cancel the purchase on the
Purchases screen, described on page 85.
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DIRECTV Central
Pick Programs to Record
To Do List
S e a s o n
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View Recording History
This is an advanced feature in the To Do List for those who really want all the details.
Selecting this option takes you to a list of three types of programs:
Deleted. To find programs that were deleted, press the UP arrow or CHAN UP. (You will
find these programs listed above the point where the highlight bar starts off.) Selecting a
title will take you to a screen that tells you how and when the program was deleted.
Were not recorded. To find programs that were not recorded, press the UP arrow or
CHAN UP. (You will find these programs listed above the point where the highlight bar
starts off.) Selecting a title will take you to a screen that tells why it was not recorded.
4
Will not be recorded. To find programs that will not be recorded, press DOWN arrow or
CHAN DOWN. (You will find these programs listed below the point where the highlight
bar starts off.) Selecting a title will take you to a screen that tells you why the program will
not be recorded. You can then select “More recording options” on this screen, which will
display the Program Information screen. You could choose “View upcoming episodes” to
find an episode that doesn’t conflict with anything else, or change Recording Options,
which may allow the program to be recorded.
DIRECTV Central
Pick Programs to Record
To Do List
View Recording History
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Using the Guide to Find Programs
The DIRECTV Advanced Program Guide™ displays up to two weeks of TV programming
at the touch of a button. You can use the guide to quickly find programs and set up
recordings by customizing the channels and filtering the types of programs shown in the
guide. To view the guide, press the GUIDE button on your remote.
Customizing the Guide
The guide has options that let you quickly change what programs and channels it shows.
To see Guide Options, press INFO while the guide is displayed. Available options are:
Channels. Choosing a list here selects the channels displayed in the guide. The three
channel lists are:
•
All. This is the default list. It displays all DIRECTV® channels.
•
[Channels] You Receive. This list displays only channels you have selected in
Channels You Receive. See page 90 for details.
By customizing the guide, you can
•
Favorites. This list shows only the favorite channels you have selected. See page 90.
use it to display only program
Day and Time. Sets the guide to show what’s on at a particular day and time.
information you want to see. For example,
you can use the movie filter to quickly
check what movies are on, or use the
Style. Change the style of the guide to Grid Guide or List Guide. See page 74 for details.
Filtering. Turn guide filtering on or off. When you want to see all programs in a selected
channel list, turn filtering off.
“Favorite Channels” list to see
information for your previously selected
channels.
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Choose filter. Choose a category with which to filter the guide. When filtering is on,
programs that do not fit the selected category appear grayed on the guide until you
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highlight them. In addition, if a channel has no programs in the selected category within
six hours of the time on the guide, the guide will not show that channel.
Recording a Program from the Guide
If the program is in progress, highlight it in the guide and press RECORD. If the program
is on later, highlight it and press RECORD or SELECT. If the program you have chosen is
not a pay per view event, a transparent screen displays. Select “Record this showing.” If
you have chosen a pay per view program, the pay per view screen appears.
Recording the Program You Are Watching
You can always record the program you are watching: just press RECORD. From the
options that display, choose “Record this showing.” Or you can choose “Season Pass and
other options” to see the Upcoming Program screen and other actions you can take:
•
Record this program/episode. Schedules a recording of the current program. You
can also use the RIGHT arrow to highlight “Options,” then press SELECT to change
Recording Options.
•
Get a Season PassTM. (Only available if the program is part of a series.) Select this to
get a Season Pass for the program.
•
View upcoming episodes/showings. Displays a list of upcoming episodes/showings
of the program on all channels.
Up to 30 minutes of the current
channel’s broadcast is always
being saved, even when you are not
recording a program. With dual tuner
enabled, the HD DVR saves up to 30
4
minutes on each tuner. If the HD DVR has
saved a portion of a program, the saved
portion is added to the beginning if you
choose to record that program.
Stopping a recording. The recording will stop automatically when the program ends.
You can stop it before that by pressing the RECORD button while in live TV. A
transparent screen will appear with a selection to “Stop the current recording.” You can
also select the program in the Now Playing List, and then choose “Stop recording.”
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Find Your Favorite Programs
Search by Title
If you know the name of the program you’re looking for, or even the first part of the name,
choose Search by Title from Pick Programs to Record. Then follow these steps:
1. If you wish, you can first narrow the search with a category and sub-category.
If you only know one word in the
title, use a Title WishListTM to find
the program. See page 65 for details.
Replace hyphens ( - ), slashes ( / )
and periods ( . ) with spaces. For
example, use CATS DOGS to search for the
title “Cats/Dogs.” Any other marks, such
as apostrophes ( ’ ), asterisks ( * ),
ampersands ( & ) and dollar signs ( $ ) are
ignored. For example, you would use
6 OCLOCK NEWS to search for the title
“6 O’Clock News.”
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2. The next screen has a grid with numbers and
letters. Spell out the title by using the arrow
buttons to move, then pressing SELECT on
each letter you want. As you select letters, an
alphabetical list of programs appears on the
right. Keep selecting letters until you see your
program in the list.
You can use other buttons on your remote
control to help: CLEAR erases all the letters
you’ve selected; BACK erases one letter at a time; FWD inserts a blank space.
3. When you see your program, press RIGHT arrow to move the highlight to the program
list. Use UP and DOWN arrows to move the highlight within the list. You can also
press CHAN UP/DOWN to move quickly up or down the list one screen at a time.
4. When you find a program you want to record, highlight it and press SELECT to bring
up the Program Information screen.
Browsing a category. You can browse through all of the programs in any category and
sub-category. Numbers come before letters, so to start from the top of the list, enter a zero.
DIRECTV Central
Pick Programs to Record
Search by Title
F i n d
Y o u r
F a v o r i t e
P r o g r a m s
Record by Time or Channel
Record by Time or Channel offers you three options: Browse by Time, Browse by
Channel, and Manually Record Time/Channel.
Browse by Time. Browse by Time lets you browse all programs on a particular day and
time. For example, you can browse all the movies on Saturday night. With Browse by
Time, you can filter the list to see only programs on your Favorite Channels or only
programs in a particular category. To learn how to set up your list of Favorite Channels,
see page 90. To find a program:
4
1. Use the arrow buttons to highlight a category (for example, “Movies”) to narrow the
list of programs. Then press SELECT.
2. Select a subcategory (for example, “Comedy”), then press SELECT.
3. Use the UP and DOWN arrows to select the day of programming that you want to see.
Press the RIGHT arrow to move the highlight to the time column.
4. Use the UP and DOWN arrows to select a time. The time will advance in half-hour
increments.
5. Press SELECT to bring up the list of programs without leaving the time selector (or
press the RIGHT arrow to bring up the list of programs and move to the list at the same
time). When you find a program you want to record, highlight it and press SELECT to
bring up the Program Information screen.
DIRECTV Central
Pick Programs to Record
Record by Time or Channel
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Browse by Channel. Browse by Channel lets you browse through programs on a
particular channel. You can start with all channels or just your favorites. To browse by
channel:
1. Highlight and select either “All Channels,” which includes all the channels you
receive, or “Favorite Channels,” which includes just the channels you have selected as
your favorites.
2. Use the UP and DOWN arrows to select the date you want to browse. Press the
RIGHT arrow to move the highlight to the channel column.
3. Use the UP and DOWN arrows to select a channel. (You can also use the numbers on
the remote to type in a channel, then press ENTER/LAST.)
4. Press SELECT to show the list of programs without leaving the channel selector. Press
the RIGHT arrow to show the list of programs and move to the list at the same time).
5. When you find a program you want to record, highlight it and press SELECT to bring
up the Program Information screen. Then you can view upcoming episodes, set up a
Season Pass, or record an individual showing.
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DIRECTV Central
Pick Programs to Record
Record by Time or Channel
F i n d
Y o u r
F a v o r i t e
P r o g r a m s
Manually Record Time/Channel. Manually Record Time/Channel lets you schedule a
recording on a specific channel at a specific time, just as you would with a VCR. You can
also create a manual repeating recording for every week, every day, or every weekday. To
create a manual recording:
1. To choose the Recording Type, use the UP and DOWN arrows to select “One Time,”
or “Repeating.” Then press the RIGHT arrow.
2. To choose the day(s) for the recording, use the UP and DOWN arrows to change the
current selection. If you chose “Repeating,” you can also choose to repeat the
recording on a specified day of the week, on every weekday (select “Every M-F”) or
every day (select “Every Day”).
4
Record by Time or Channel is
useful for times when you want to
3. To choose a channel, use the UP and DOWN
arrows or enter a number from the number
keypad. Press the RIGHT arrow.
record only a portion of a program, for
example, the opening monologue of a talk
4. To set the hour, minute, and am/pm for the
start and stop time, use UP/DOWN arrows to
change the current selection. Press the
RIGHT arrow to move to the next step, LEFT
arrow to move back.
show.
5. To schedule the recording, press SELECT. A
confirmation screen appears. The recording will be named with a “best guess” based
on program guide listings for that time and channel. This will help you find your
program later in the To Do List or Now Playing List.
DIRECTV Central
Pick Programs to Record
Record by Time or Channel
Manually Record Time/Channel
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Find Programs That Match Your Interests
Try a WishListTM Search!
If you know what you like, WishList searches are great! A WishList search automatically
finds programs that match your interests, tastes, passions, and whims on any channel you
receive. And it keeps on searching for as long as you keep the WishList.
For example, you could create a Category Only WishList for the category “Movies” and
subcategory “Action/Adventure.” You could then use it occasionally to look at a list of all
action/adventure movies airing in the next two weeks. The list would be constantly
updated by program guide data.
You could search for something more specific by creating an Actor WishList for Elizabeth
Myer, and then include the category “Movies,” and subcategory “Romance.” This
WishList would only find romance movies with Elizabeth Myer.
With a Keyword WishList, you can look for something very specific. For example, the
Keyword WishList “LIGHTNING” with category “Football” would find Lightning
football (but not baseball) games for you.
Here’s another example: You could create a Keyword WishList to find a 1986 remake of a
movie called The Fright, starring Chris Fields. The keyword entry would look like this:
“CHRIS FIELDS” FRIGHT. Not only does this WishList search find a specific
program—it finds the specific version! (You could also find this movie by making a
Keyword WishList for the movie’s title and year. In that case, the keyword entry might
look like this: “THE FRIGHT” 1986.)
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DIRECTV Central
Pick Programs to Record
Search Using a WishList
Fi n d
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T h a t
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After you create a WishList search, you can periodically view what it finds by selecting
“View all upcoming WishList programs,” or selecting an individual WishList, then
selecting “View upcoming programs.” Then you can schedule recordings for the programs
or episodes you want. (See page 67 for more details.)
Can a WishList Do More Than Search?
Yes it can! You can set a WishList to auto-record, and it will record every program the
WishList finds, on any channel you receive. For example, if you set the Elizabeth Myer
Actor WishList (discussed earlier) to auto-record, you would automatically collect
Elizabeth Myer romance movies in the Now Playing List.
4
Some WishList searches are better suited to browsing than to auto-recording. For
example, you could create a Category Only WishList for the category “Documentary.”
This WishList would find every upcoming documentary. You might not want to record
every documentary, but you could occasionally browse the WishList and choose the ones
you do want to record.
The more specific a WishList search is, the better suited it is to auto-recording. For
example, an auto-recording Keyword WishList with the keywords SNICKS and RABBITS,
and category “Sports/Basketball” would only record basketball games with both of these
teams—a great way to ensure that you enjoy this season’s rivalry. (For more on autorecording a WishList, see page 67.)
If you set up an auto-recording
WishList search for sports
broadcasts, consider using the Overtime
Scheduler (described on see page 52) to
make sure you don’t miss the most
exciting part of the game!
DIRECTV Central
Pick Programs to Record
Search Using a WishList
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Creating a WishList Search
From Search Using a WishList, select “Create new WishList.” Next, select the type of
WishList: Actor, Director, Category Only, Keyword, or Title. For most WishList
searches, you use the keypad on the next screen to spell out what you’re looking for.
As the last step, you’ll then be able to select a category and subcategory to narrow your
search. For example, if you want movies with Elizabeth Myer, but not documentaries or
talk shows, select “Movies.” To search every category, select “Don’t specify a category.”
Category Only WishList. Use the UP and DOWN buttons to highlight a category, then
press SELECT. A subcategories list appears. Highlight a subcategory, then press
SELECT. To search all subcategories, you can also select “Don’t specify a subcategory.”
Actor or Director WishList. Spell the person’s last name first by using the arrow keys to
move the selection box around the keypad and pressing SELECT to enter the highlighted
letter. As you select letters, a list of names appears to the right of the keypad.
If you see the person’s name, press the arrow
buttons to highlight the name you want and press
SELECT. To search for a name that is not on the
list, enter the name in the format: LAST NAME,
FIRST NAME. You must match the spelling of the
name exactly, and you must use a comma (in the
keypad under the letter W). If an actor or director is
not listed, and none of their programs are in the
Program Guide, try a Keyword WishList.
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DIRECTV Central
Pick Programs to Record
Search Using a WishList
Fi n d
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Keyword or Title WishList. You can create a Keyword WishList with one keyword or
with several. If you enter more than one keyword, the WishList only finds programs that
match all of your keywords. With Keyword WishList searches, the DVR service checks
for your keywords in the program or episode title, description, actor, director, year, and
category information. Title WishList searches work very similarly, but the DVR service
searches only program and episode titles.
Spell your keyword(s) by using the arrow buttons to move around, then pressing SELECT
to enter highlighted letters on the keypad. You can enter as many characters as will fit on
the screen. When you have finished, use the RIGHT arrow to highlight “Done creating
keywords,” then press SELECT.
4
Using * in WishList Searches. To search for similar words in Keyword and Title
WishList searches, use the asterisk (*) as a special symbol that replaces the endings of
words. For example, the keyword HELI* would find shows containing “helicopter,”
“heliport,” “helium,” as well as the movie “Helicopter Cops.” To enter an asterisk, press
the SLOW (
) button as you are spelling out your keyword or title.
The asterisk can be helpful when you’re looking for a range of similar words, or if you’re
just not sure how something is spelled. Pop quiz: is it “irresistible” or “irresistable?” Use
the keyword IRRESIST* and don’t worry about it! Remember, when using the asterisk:
•
It can only be used at a word’s end; it cannot be used to omit letters at the beginning or
in the middle of a word. (For example, HELI*ER or *COPTER would not work.)
•
Be as specific as possible. For example, do not use keywords like TH*. There will not
be enough room to show all the results of a keyword that is too general.
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Search Using a WishList
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Title WishList searches are an
Tips for entering keywords:
excellent way to search for a
•
To specify an exact phrase in a Keyword or Title WishList, surround a set of words
with quotation marks (to enter quotation marks, press PAUSE (
). For example, the
keyword BILL SIMON might also turn up a documentary about Simon Branden with a
director whose name is Bill. Use “BILL SIMON” to be certain you find programs that
only feature Bill Simon.
•
If you enter more than one keyword in Keyword or Title WishList searches, only
programs that match all of your keywords (for example, “CHRIS FIELDS” FRIGHT)
are found.
•
If you want to include an exact phrase and additional keywords, there should be a
space between the final quotation mark and the beginning of the next word. You can
place a space character by selecting SP on the grid of letters or by pressing
FORWARD (
).
•
Replace hyphens ( - ), slashes ( / ) and periods ( . ) with spaces. For example, you
would use the keyword phrase 10 10 to search for the title “10/10.” For an Actor
WishList for Sarah Mills-Jones, use MILLS JONES, SARAH. You can place a space
character by selecting SP on the grid of letters or by pressing FORWARD (
).
•
Any other marks, such as apostrophes ( ’ ) and ampersands ( & ), are ignored. For
example, you would use the keyword phrase 6 OCLOCK NEWS to search for the title
“6 O’Clock News.” (Note that commas ( , ) are also ignored, except in actor and
director WishList searches, where they are essential.)
•
For dollar signs ( $ ) substitute the letter S. For example, to find “$50,000 Chance,”
use S50000. (In Search by Title, skip the dollar signs to find these titles.)
program that is not on in the next couple
of weeks, but that you would want to
record if it ever came on. For example, if
you want to record “The Shadow Country”
the next time it airs, create a Title
WishList for the phrase “Shadow
Country.” Set the WishList to auto-record.
If you want to make sure the program will
record, give the WishList a high priority
with the Season Pass Manager. (See page
50.) The next time “The Shadow Country”
comes on, your WishList will record it.
If you see too many programs
when you select “View upcoming
programs,” the WishList you are using is
probably better suited for searching and
browsing than for auto-recording.
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DIRECTV Central
Pick Programs to Record
Search Using a WishList
Fi n d
P r o g r a m s
T h a t
M a t c h
Y o u r
I nt e r e s t s
Browsing, Recording, and Editing a WishList Search
Browsing all WishList searches. Select “View all upcoming WishList programs.” This
displays a list of up to 10 upcoming programs from each of your WishList searches—and
up to 200 programs total (so it may take a long time to display). To record a program,
select its title, then choose “Record this episode” on the Program Information screen.
Browsing an individual WishList: Highlight the WishList and press SELECT. Select
“View upcoming programs,” which searches through current program information and
creates a list of up to 200 unique upcoming programs that match this WishList. This list
displays the first airing of an episode or program.
4
To see all the showings of upcoming episodes (up to two weeks into the future), select the
title of the program in the “Upcoming programs” list generated by your WishList. Then
select “View upcoming episodes.” A comprehensive list appears, including several
episodes with showings on different channels and different time slots. The Program
Information screen also includes an option for recording a particular program.
Auto-recording WishList searches. When you create a WishList or select it, you can
choose to “Auto-record WishList programs.” This means every program the WishList
finds will be automatically recorded.
Each auto-recording WishList search and its upcoming recordings are marked with a star
(
). To be sure that all the matches your WishList finds are recorded, give the
WishList a high priority in the Season Pass Manager. See page 50 for details.
If you create an auto-recording
WishList search with the category
“Sports,” previews of pay per view
programs may be recorded and appear on
your Now Playing List. These will be
Editing a WishList. You can change a WishList—for example, to correct a misspelling or
to add a category or subcategory. Just select the WishList, then select “Edit WishList.”
marked as partial recordings on the
Program Information screen. You will not
be charged for such recordings.
DIRECTV Central
Pick Programs to Record
Search Using a WishList
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CHAPTER 5
Watching Live TV and
Recorded Programs
Using the Control Buttons
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Status Bar
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Channel Banner
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Watching Live TV
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Watching Programs from Now Playing
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Watching High-Definition Programs
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Save to VCR
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Music Channels
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Using the Control Buttons
When you fast forward too far,
press INSTANT REPLAY to rewind
eight seconds. Press it again if you really
Part of the fun of watching programs with your DIRECTV® HD DVR is using the pause,
instant replay, and slow motion features. Here’s an overview of the control buttons:
RECORD. Records a program. You can press RECORD when you are watching a
program in live TV, or when a program title is highlighted on the guide.
missed the mark.
Play
PLAY. Shows programs at normal speed. The status bar appears for five seconds.
PAUSE. Freezes the picture. To resume, press PLAY, or press PAUSE again. You
can pause live TV for 30 minutes. You can pause a recorded program indefinitely.
To move small steps forward or backward: first press the PAUSE button. Then
press either the FORWARD or BACK button. For very slow motion back or
forward, hold down the BACK or FORWARD button while paused.
WARNING TO REAR PROJECTION
BACK. Plays the program in reverse. Press BACK once, twice, or three times to go
backward fast, faster, or fastest.
AND PLASMA TV OWNERS! Be
careful about using the pause feature for
FORWARD. Plays the program in fast forward. As with reverse, pressing the
FORWARD button repeatedly cycles through three speeds of fast forward.
long periods of time if you have a
projection or plasma TV. Most projection
Slo w
and plasma TVs are sensitive and “burn
in” still images very quickly. If you pause
your program for too long, you may
permanently damage your screen. See
your TV’s owner’s manual for more
information.
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SLOW. Plays the program in slow motion.
INSTANT REPLAY. Instantly plays the last eight seconds of the program again.
ADVANCE. (a) If you are watching live TV, catches up to the current time. (b) When
you are fast forwarding in a recorded program, instantly jumps ahead to the next
tick mark (short white line on the status bar). When you are rewinding, jumps back
to the previous tick mark. (c) If you are watching a recorded program, jumps to the
end of the recording. Press again to jump to the beginning of the recording. (d) Use
ADVANCE to enter a dash (-) for channel numbers that include a dash.
S t a tu s
Ba r
Status Bar
When you press PLAY, PAUSE, FORWARD or BACK, the status bar appears on the
lower part of your screen. In live TV, the status bar represents one hour (notice the white
tick marks every 15 minutes). In recorded programs, the bar shows the program’s length.
The green portion of the bar represents the part of the program saved by the HD DVR. The
HD DVR automatically saves up to 30 minutes of live TV. You can rewind and fast
forward through the saved portions of a program.
In live TV, the right edge of the green segment represents the current time. A white
vertical line shows where you are in the saved portion of the program. If the white line is
anywhere back in the green segment, you are behind live TV. When you’re behind live
TV, you can press the ADVANCE button ( ) to catch up.
Status bar for live TV.
This is where you are
now.
This shows which
special feature you are
using. (This is the
symbol for pause.)
5
This is where you
catch up with live TV
and the current time.
tick marks (15 min. apart)
The EXIT button hides the status
bar, guide, channel banner, and
anything else that is not part of the
Status bar for a twohour recorded
program.
The BACK button has
been pressed twice.
This recorded program
is two hours long.
program.
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Channel Banner
Pressing the RIGHT arrow cycles through
channel banner styles, from
small . . .
to medium . . .
The channel banner appears at the top of the screen when you change channels or press
INFO, THUMBS UP or THUMBS DOWN, or the RIGHT arrow during a program. It
disappears after a few seconds. You can set how long the banner stays on the screen when
you change channels. (See page 90.) Press EXIT (or INFO) to hide the channel banner.
Use the RIGHT arrow to cycle through three versions of the channel banner: small (with
only the current time and channel), medium (adds the title, running time, and ratings), and
large (with a program description and icons for useful shortcuts). The size of the banner
you last viewed becomes the default size when you change channels.
Channel Banner Shortcuts. The large channel banner has a number of selectable icons.
To select an icon, use the UP and DOWN arrows to highlight it, then press SELECT.
to large . . .
Select to start a recording. This icon is bright when the HD DVR is recording a
program, dim when it is not recording.
Highlight to display what’s on the other tuner (for dual tuner). Select to switch to
that tuner. This icon is bright if the program on the other tuner is being recorded. It
is dim if the program on the other tuner is not being recorded.
Select to view audio options, including alternate audio tracks or closed caption
options. If alternate audio is available, this icon will be bright, otherwise it will be
dim. Highlight the icon and press SELECT to choose an alternate audio track.
If Dolby® Digital audio is available, the Dolby Digital icon will appear bright.
Select to display Parental Controls (see page 91). If Parental Controls are off, the
padlock appears unlocked and dim. If they are on, it appears locked and bright. If
they are temporarily turned off, it appears unlocked and bright.
If this icon is bright, you have new messages. Select to display Messages & Setup.
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Watching Live TV
When you’re watching a program as it’s broadcast, you’re watching live TV. To go to live
TV at any time, press the LIVE TV button on your remote. You can also select Watch
Live TV from DIRECTV Central. If you’ve used the pause, rewind, slow, or instant replay
features and are “behind” live TV, press ADVANCE to catch up.
Changing Channels
There are several ways to change channels:
•
Use the Guide. Tired of channel surfing? Press GUIDE to bring up the Advanced
Program Guide™. Use the arrow buttons to highlight a program that’s on now and
press SELECT. The channel changes to that program.
•
Use the Number Pad. To go to a specific channel, use the numbers on your remote
control, then press ENTER/LAST. (If you don’t press ENTER/LAST, the channel
changes automatically after a few seconds.) To clear the number before the channel
changes, press CLEAR. Use the ADVANCE button (
) to enter a dash (-) for
channel numbers that include a dash, such as local off-air digital channels.
•
Use CHAN UP/DOWN. Use the CHAN UP/DOWN button on your remote control to
tune to channels on the current channel list.
•
Use ENTER/LAST. To jump back to the previous channel you were on (without
entering any numbers), press ENTER/LAST.
5
Changing Channels with Dual Tuner
With dual tuner, you can switch between two channels using the DOWN arrow or the
LIVE TV button. The HD DVR saves up to 30 minutes of live TV on both channels. If
you move to a new channel (that is, a third channel), the saved portion on the original
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channel is cleared, and the HD DVR starts saving live TV on the new channel (in addition
to the other most recent channel you were watching). You can use the pause, fast forward,
instant replay, and slow motion features on either of the two current channels. For more on
dual tuner, see page 48.
The DIRECTV Advanced Program GuideTM
While you are watching live TV, the Advanced Program GuideTM shows you current and
upcoming programs. You can use it to see what’s on, change the channel, schedule a
recording, purchase and/or record pay per view events when pricing information is
available, set Thumb ratings, or select a channel filter. The guide has program information
for up to the next two weeks.
To display the guide, press the GUIDE button. To hide it, press GUIDE again (or EXIT).
Choosing a Guide Style. You can choose between two styles of the Advanced Program
Guide™: the DIRECTV Grid and the List Guide. They provide similar information, but in
different formats. To change the guide style, press the GUIDE button to display the guide,
then press INFO to see the Guide Options. Highlight “Style” and select either the
DIRECTV Grid or the List Guide. The DIRECTV Grid is the default style.
Moving Through the Guide. Use the UP, DOWN, RIGHT and LEFT arrows to move
around in the guide. Use CHAN UP/DOWN to page up or down. In the Grid Guide, use
the FORWARD and BACK buttons to jump through programming information 90
minutes at a time. In the List Guide, the FORWARD and BACK buttons jump through 30
minutes of programming information at a time.
Upcoming Programs. Press SELECT on a program that is not currently airing. This
displays some information about the program. You can choose to “Record this showing,”
or select “Season Pass & other options” to see the Upcoming Program screen and other
actions you can take. See “Recording a Program from the Guide” on page 57.
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Title, date, time the program airs, and
other applicable information (rating,
alternate audio, CC, Dolby Digital)
L i v e
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The following icons may appear
DIRECTV Grid
beside programs in the guide:
Program description
and Thumb rating
Time slots
Channel number and channel
call letters
Program listings
Guide options (Press INFO to set)
Channel list and
category filter
currently in use
This appears beside pay per view
events that are All Day Ticket
replays.
This appears beside programs
that have an alternate
audio track.
5
This appears beside programs
that have a Dolby® Digital
List Guide
sound track.
This appears beside programs
Current time
Selected channel
that are broadcast in letterbox
format, which displays the full
width of the program and leaves
a black margin at the top and
bottom of the screen.
This appears beside programs
Programs during this
time slot
Upcoming programs
on the selected
channel
broadcast in high-definition
format.
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Watching Programs from Now Playing
All programs recorded on your DIRECTV® HD DVR are listed in the Now Playing List
(no more searching through unlabeled videotapes!). To go to the Now Playing List, press
the DIRECTV button on your remote control twice, or press the LIST button. As soon as a
recording begins, it appears at the top of the list.
You can watch any title in the Now Playing List, even one that is still recording. Just
highlight it and press PLAY. If you have watched part of the program already, it resumes
from the point you stopped watching. When a program ends, you have the option to delete
it. If you don’t delete it, the program is available to watch again from the beginning. To
delete a program from the list, highlight it and press CLEAR.
Program Information Screen
Selecting a program in the Now Playing List displays the Program Information screen.
Recorded programs offer these actions on the Program Information screen:
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•
Play (or Resume playing). Plays the program from the beginning, or from the last
paused point.
•
Save until.... To change the date when the program may be deleted, press the DOWN
arrow until the date is highlighted, then press the RIGHT or LEFT arrows until the
date you want appears. Press SELECT to return to the Program Information screen.
•
Delete Now or Stop Recording (if recording is in progress).
•
Save to VCR. See page 81 for information on this feature.
The Program Information screen includes a brief description of the selected program. It
also shows the program’s start time, channel, duration, ratings, advisories, and other
attributes. For more details on a given program, press INFO at a Program Information
screen. The Program Details screen appears.
W a t c h i n g
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If you have given a program a Thumb rating, Thumbs Up/Thumbs Down icons appear at
the top of the Program Information screen. You can change the rating here by pressing
THUMBS UP or THUMBS DOWN.
Ratings and Advisories. The Program Information screen shows ratings and advisories
for the selected program. For a description of movie and television ratings, and of
television advisories, see “Parental Controls” on page 91. A movie may also have
advisories, regardless of whether it has a rating. The following movie advisory codes may
appear in parentheses after the description:
AC: Adult Content
SC: Sexual Content
N: Nudity
AL: Adult Language
MV: Mild Violence
BN: Brief Nudity
GL: Graphic Language
GV: Graphic Violence
RP: Rape
5
Other attributes. Other attributes may appear in parentheses after the description of a
program. These may include genre information or technical notes such as CC (closed
captioning is available), letterbox (which means the program is broadcast in letterbox, a
wide-screen format), HDTV, and Dolby Digital.
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Watching High-Definition Programs
While a cable is connected to the
HDMI Output jack, the Component
Video Output is disabled. You can’t view
video from both the HDMI Output and the
Component Video Output at the same
time.
High-definition television is different, and not just because it delivers the highest quality
all-digital pictures and sound available today. High-definition pictures can come to your
home in several different video resolution formats (see page 31 for a full description).
HDTV signals are broadcast in wide-screen (16:9) aspect ratio (the relationship between
screen width and height). They can also carry advanced closed-captioning options,
multiple audio tracks, and digital content protection information. Since the producers and
broadcasters of HDTV content have many options available to them, your HD DVR gives
you choices for viewing HDTV programming.
Set your HD DVR to match your HDTV
Your HD television also has options for how to display a picture on the screen. In most
cases, you should set your HD DVR to match your TV’s capabilities. For example, if you
have a wide screen TV, set the HD DVR’s TV Aspect Ratio to “Wide Screen - 16:9.” If
your TV can display a number of different video resolution formats, use the “Output
Format - UP Arrow Setup” screen to select the formats available on your TV.
You probably made these settings when you first set up your HD DVR. See page 29 for
Video Setup information.
Feel free to change your video settings. You will probably want to change your video
settings depending on the program you are watching. Feel free to experiment with
different settings and choose what looks best to you. Keep in mind that the Video Settings
you make only affect what you see on the screen; they will not affect your recordings.
You can use the remote to quickly change video settings while watching live TV or
recorded programs.
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•
•
H i g h - D e f i n i t i o n
Use the RATIO button to change your “TV Aspect Correction” setting. Press RATIO
once to display the current setting, and again to change it. This setting either stretches
the picture, or adds panels to the picture, to fill the entire screen. This is useful if the
broadcast aspect ratio does not match your TV’s screen size. See page 30 for more
about “TV Aspect Correction.”
Use the UP arrow button to cycle through the video output formats you selected on the
“Output Format - UP Arrow Setup” screen. Press UP arrow once to display the current
output format, and again to change it. This allows you to easily change the output
format if you go from watching a standard-definition program to watching a highdefinition program. See page 30 for more about setting the UP arrow.
P r o g r a m s
RATIO
button
DIRECTV
Ratio
Exit
List
Live TV
Info
Guid e
UP arrow
button
High-definition Digital Content Protection (HDCP)
High-definition programs are broadcast in a pure digital signal, received by your satellite
dish or off-air antenna. This allows for other information to be sent along with the video
signal, such as digital content protections sometimes used with HD broadcasts. One type
of protection is High-definition Digital Content Protection (HDCP). If you connected your
HD DVR to your TV using a digital video cable (HDMI or HDMI-to-DVI), all of the
digital information for a program, including the video signal and any content protections,
is passed to the TV.
5
Due to copyright restrictions, you
may not be able to view some
Programs broadcast with HDCP can be viewed in HD format only on a compatible TV.
Check your TV’s owner’s manual to see if it supports HDCP. If it doesn’t, you may not be
able to view some high-definition programs in high-definition format.
high-definition programs in high-
The Component Video cable carries a high-definition video signal, but without other
digital information. If your TV does not support HDCP, consider using the Component
Video cable instead of the HDMI or HDMI-to-DVI cable to connect your HD DVR to
your TV.
permitted using the HDMI output” while
definition format using the HD DVR. If you
see a message that says “Viewing is not
watching a program, refer to the
troubleshooting on page 137.
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Finding High-Definition Programs
There are many ways to find high-definition programs to watch and record.
•
Filter the program guide. See page 41 for more about filtering the guide.
•
Check out HD programming from DIRECTV. The DIRECTV® HD Package includes
several HD channels. When you subscribe to the DIRECTV® HD Package, you will
receive a list of the HD channels currently available.
•
The “HD” icon in the DIRECTV Advanced Program GuideTM shows which programs
are in HD format. If you see this icon in the program grid, you know it’s broadcast in
high-definition format.
•
Limit the results of any program search (such as Search by Title) using the category
Audio & Video, and the sub-category HDTV.
If you connected an off-air antenna, digital off-air broadcast stations are generally on local
channels with a dash (-) in the channel number. For example, 7-1 might be the local digital
broadcast of your local channel 7. Use ADVANCE to enter a dash (-) for channel numbers
that include a dash.
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Save to VCR
If you have a VCR, you can save a program from the Now Playing List to a videotape.
Save to VCR happens in real time, so if a program is two hours long, it will take two hours
to save it. You will not be able to watch live TV or recordings while saving. Programs
recorded in high-definition format will be saved to a videotape in standard format.
You can use the “Save to VCR”
feature with a DVD recorder; just
connect a DVD recorder to your HD DVR
instead of a VCR. The steps to follow are
Preparing for Save to VCR
the same. (See your DVD recorder’s
1. Use the FORMAT button on the HD DVR’s front panel to set the video output mode
to 480i. This enables the HD DVR’s standard video jacks (S-Video, Composite A/V).
instructions for details on how to record a
DVD.)
2. Make sure your VCR is connected to your HD DVR. See page 18 for details.
5
3. Set your VCR’s input to record from your HD DVR. See your VCR’s instructions.
Most of the buttons on your
Using Save to VCR
remote that control playback work
1. Insert a videotape into your VCR.
as usual during Save to VCR—you can fast
2. Go to Now Playing, highlight the show you want to save, then press SELECT.
forward through the boring parts! The VCR
3. Highlight “Save to VCR,” then press SELECT.
will record the picture exactly as it
4. Select “Start saving from the beginning.”
appears, including the status bar, channel
5. A title screen appears for ten seconds. When you see it, press your VCR’s record
button. When the program is over, press stop on your VCR.
banner, and any icons that appear on the
screen.
You can cancel saving to VCR by pressing the LIVE TV or DIRECTV button
on your remote. A videotape icon appears as a warning. Press the same button
again and a confirmation screen appears giving you the option to resume
saving at a later time, or cancel saving to VCR. If you choose to cancel saving, be sure to
press stop on your VCR as well.
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Music Channels
Some DIRECTV® channels feature continuous music. You can tune to a music channel
just as you would any other channel. You cannot record music channels or use special
features—such as pause or rewind—on a music channel.
Music Channels have a special music banner that displays for five minutes when you first
tune to them. You can bring the music banner back to the screen by pressing the RIGHT
arrow, or INFO. The music banner is updated continuously as information comes in from
the satellite. It may not always have complete information.
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CHAPTER
6
Messages and Setup
Messages from DIRECTV
84
Purchases
85
Settings
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System Information
104
System Test
105
Troubleshooting
106
Restart or Reset System
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Standby
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Messages from DIRECTV
From time to time DIRECTV may send you messages about updates to your service and
other important notices. These messages are important, useful and easy to find—we made
them that way because we really want you to read them. When your DIRECTV® HD DVR
receives a new message, a message icon (
) appears on the channel banner and in
DIRECTV Central. To read a message:
1. From DIRECTV Central, select Messages & Setup.
2. Select “Messages.”
3. Select the message you want to read.
Use the CHAN DOWN button to see text that does not fit on the screen. When you are
finished reading a message, select “Done” or “Delete Message.”
Selecting the message icon in the channel banner will also take you to your list of
messages. The message list will display “No Messages” if there are no messages to read.
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Messages & Setup
Messages
P u r c h a s e s
Purchases
The Purchases screen displays a list of all pay per view programs you have purchased,
along with their date and time. To see the Purchases screen, press the DIRECTV button to
go to DIRECTV Central. Select Messages & Setup, then Purchases. Each program in the
list is marked either “Upcoming,” “Purchased,” “Canceled,” or “Unviewed.”
•
Upcoming. These programs are scheduled to be purchased but have not aired yet. You
have not yet been charged for them. You can cancel upcoming purchases by selecting
them. The Purchase Info screen, described below, will appear.
•
Purchased. These programs have been viewed. You were charged for them.
•
Canceled. Purchase of these programs was canceled before the programs aired. You
were not charged for them.
•
Unviewed. These programs were scheduled to be purchased but were not viewed and
not recorded. You were not charged for them.
6
Purchase Info. The Purchase Info screen shows a selected pay per view event’s date,
time, channel and purchase price. You can cancel upcoming purchases on this screen.
Canceling a scheduled pay per view recording in another place—for example, the To Do
List—does not cancel the purchase. You must cancel the purchase from the Purchases
screen. To see Purchase Info, highlight a program and press SELECT.
Canceling a Purchase. To cancel an upcoming purchase, highlight an upcoming purchase
and press SELECT. The Purchase Info screen appears. Select “Cancel this purchase.”
Press SELECT on the confirmation screen that appears, and the purchase is canceled. If
you cancel a purchase that is scheduled to record, the recording is also canceled.
DIRECTV Central
Messages & Setup
Purchases
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Pay Per View
If a pay per view program exceeds
spending or rating limits you have
set with Parental Controls, a password
will be required to purchase it.
Your DIRECTV® HD DVR makes buying and recording pay per view events a snap. You
can order them when they are promoted on live TV, or during a search for programs. You
can order them to watch, or to be recorded. And the whole transaction can be handled
using your remote control.
Ordering from Live TV. If you tune to a pay per view channel that has an upcoming pay
per view event, you will see a message bar at the bottom of the screen which says “Press
SELECT for ordering information.” If you press SELECT, you will see the pay per view
Program Information screen.
While watching promotions for other pay per view events on a pay per view channel (for
example, between showings of a pay per view event), you may see a small message that
alternately says “Press Select” and “Next Showing.” If you press SELECT, you will see
the pay per view Program Information screen for the next showing of the pay per view
event airing on the current channel.
Pay Per View Program Information. When you order a pay per view event from live TV,
or select a pay per view event in Pick Programs to Record or the Program Guide, you see
the pay per view Program Information screen. Options on this screen vary, depending on
whether the selected event is currently showing, is already scheduled to record, or is
currently available for purchase. Though some events have dedicated channels that allow
ordering more than 24 hours in advance, you usually cannot use the HD DVR to purchase
a pay per view event more than 24 hours before the event airs.
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The pay per view Program Information screen gives you the following options:
•
Purchase & record info. If the HD DVR does not have purchase information (such as
the price of the pay per view event) immediately available, it can do a quick check to
retrieve it. When the HD DVR gets purchase information, the event becomes available
to purchase and record. To check for purchase information the HD DVR must briefly
tune to a special channel. If you are recording a program, checking for pricing
information this way may create a short skip in the recording. The skip is usually less
than two seconds but may be up to ten seconds long. The HD DVR provides a
confirmation screen so you can avoid such a skip by choosing not to check for
purchase information.
If the HD DVR finds purchase information by tuning away, the pay per view screen
will be refreshed with the new information and you will have the option to purchase
and record the program. If the HD DVR cannot find purchase information, you will be
informed that purchase information is not available.
•
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Buy and record. When you select this option, the pay per view event is purchased and
a recording of it is scheduled on the To Do List. A verification screen appears
describing any scheduling conflicts. If you verify that you want to buy and record the
event, a second screen confirms the purchase. You can select “Options,” to the right of
“Buy and record,” to change Recording Options for the pay per view event.
Recorded pay per view programs are marked “Save Until I Delete” (the green circle
icon) by default. That way your recorded movies are saved until you manually delete
them from the Now Playing screen
•
Buy; don’t record. When you select this option, you purchase the pay per view event.
A verification screen appears with a description of any scheduling conflicts.
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•
View upcoming showings. Press SELECT to display a list of upcoming showings for
the program. Highlighting one of these showings and pressing SELECT displays the
Program Information screen for that showing. LEFT arrow from the list returns to the
previous screen.
•
Watch Now. Available if the program has been purchased and is currently playing.
•
Review/cancel purchases. The pay per view screen includes this option if you have
already purchased a program. Selecting “Review/cancel purchases” displays the
Purchases screen, where you can cancel any purchases you have not yet watched or
recorded.
•
Record as planned. Available if you already scheduled the program to record.
Selecting this leaves the pay per view screen without making any changes.
•
Cancel this recording. Available if the program has been purchased and is being
recorded. Selecting this option cancels the recording. (Because the HD DVR began
recording the program, you will still be charged for the purchase.)
•
Continue recording. Available if the program is already recording. Selecting this
option leaves the pay per view screen without making any changes.
S e t t i n g s
Settings
With the selections in Settings, you can customize the HD DVR to work more to your
liking. To view the available options, go to DIRECTV Central and select Messages &
Setup, then Settings.
Audio
Alternate Audio. Some programs have alternate audio tracks available, including other
language tracks. Use this setting to choose your default language track. Some of the
languages listed will not be available for some programs. If the default language you
choose here is not available, the program’s original language is used. When programs
include multiple language tracks, you can select the Alternate Audio icon (
) in the
channel banner to view available options.
Dolby® Digital. Some programs, including high-definition programs, include Dolby
Digital audio. If you connected your HD DVR to an A/V receiver that supports Dolby
Digital audio (using an Optical Digital Audio cable), you can set your HD DVR to record
and output Dolby Digital audio by default when it is available. You can also switch to
Dolby Digital audio for individual programs that include it by selecting the Dolby Digital
icon (
) in the channel banner. If you are watching a program with Dolby Digital
audio, you will not hear the HD DVR’s sound effects.
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Sound Effects Volume. Allows you to change the volume or turn off your HD DVR’s
sound effects (the tones played when you press buttons on the remote control). The default
setting is Medium. If you are watching a program with Dolby Digital audio, you will not
hear the HD DVR’s sound effects.
DIRECTV Central
Messages & Setup
Settings
Audio
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Channels
Channel Banner. When you change channels or press the RIGHT arrow while watching
live TV, the channel banner displays, then disappears after a few seconds. If you want the
channel banner to disappear quickly, select “Clear banner quickly.”
Channel Lists. With DIRECTV® service, your HD DVR receives information for all
channels available through DIRECTV. You may not subscribe to all of these channels, so
to make it easier for you to find and record programs on channels you do receive, you can
set up custom channel lists.
•
Channels You Receive. Use the Channels You Receive list to select channels you
actually subscribe to, and that reflect your viewing preferences. For example, if you
never watch a channel and don’t want to record from it, uncheck it on Channels You
Receive. Features such as Search by Title and Search Using a WishList look for
programs only on channels you have selected in the Channels You Receive list.
•
Favorite Channels. Use the Favorite Channels list for channels you watch frequently.
Include only a few channels in this list, so that you can quickly look at what’s coming
up on them using the program guide. See page 56 for information on customizing the
guide to show your Favorite Channels.
Use SELECT to check and uncheck channels in your lists. You can scroll through the list
using CHAN UP/DOWN. To go directly to a specific channel, press the number buttons,
then press ENTER/LAST. Your changes are saved automatically.
Channels marked with an asterisk (*) are off-air channels for which no guide information
is available. If these channels are added to the DIRECTV Advanced Program GuideTM
(creating duplicates in your lists), you can identify channels to uncheck by the asterisk.
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Settings
Channels
S e t t i n g s
Off-Air Channels. If you selected “Satellite and off-air antenna” as your program source
during Guided Setup, your HD DVR is already set up to receive digital broadcasts from an
off-air antenna. In this case, you may not ever need to use the settings available here. If
you selected “Off-Air antenna only” as your program source, you probably completed
these settings during Guided Setup. See page 28 for details.
The large version of the channel
banner has a shortcut to Parental
Controls. Press INFO, then press the
DOWN arrow to highlight the lock icon,
then press SELECT.
Parental Controls
Parental Controls allow you to set limits on movie and television ratings and to lock
specific channels so that a password is required to view them. If you try to watch a
program in the Now Playing List that violates a Parental Control, you will also be asked
for the password.
The padlock icon shows the current state of Parental Controls:
Off. No password or controls set. Padlock appears unlocked and dark.
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On. Password and controls set. Padlock appears locked and bright.
Temporarily off. Parental controls are set, but a password has been entered to
temporarily turn them off. The padlock appears unlocked and bright.
While Parental Controls are on, you can watch a locked program or channel by pressing
SELECT, then entering the Parental Controls password. This temporarily turns off
Parental Controls.
To turn on Parental Controls and define a password (
): Select “Turn on Parental
Controls.” Use the number buttons on the remote control to enter a four-digit password,
then enter the same password again for confirmation.
To temporarily turn off Parental Controls (
): Enter the password to watch a program
or channel, or select “Temporarily turn off Parental Controls” on the Parental Controls
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Messages & Setup
Settings
Parental Controls
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screen, then enter your password. When Parental Controls are temporarily turned off, any
program or channel can be viewed, but the correct password is still required to change
Parental Controls settings.
To re-enable Parental Controls (
): On the Parental Controls screen, select “Re-enable
Parental Controls.” Alternately, you can put the HD DVR into Standby Mode, then take it
out of Standby Mode. To enter Standby, press the DIRECTV button on the remote control,
then select Standby, or press the STANDBY button on the HD DVR’s front panel. To exit
Standby, press the DIRECTV or LIVE TV button.
Auto Re-lock Option: When Parental Controls are temporarily turned off, they re-lock
automatically after four hours if you don’t use your remote. Parental Controls won’t relock in the middle of a show. By default, the Auto Re-lock option is on. To turn off Auto
Re-lock, go to Messages & Setup, then Settings, then Parental Controls. Press the DOWN
arrow to highlight “Auto Re-lock,” then press SELECT. Enter your password, then
highlight and select “Auto Re-lock off.”
Rating Settings for TV and Movies (
): Movies that are originally meant for release to
theaters have a different rating system from programs that are made for TV. You can use
Parental Controls to set limits for both rating systems (see page 95). You can also set
limits for specific types of TV content—such as sexual content or violence.
To set Rating Limits for TV and Movies: From Parental Controls, select “Rating
Settings.” Enter the password and select the kind of limit you want to change.
The next screen contains a box listing all potential ratings. Ratings shaded in green are not
locked; those in red are locked. Use the UP and DOWN arrows to move the red shading
and adjust which ratings are locked. Your changes are saved automatically. When you are
done, press the RIGHT or LEFT arrow to return to Parental Controls.
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Messages & Setup
Settings
Parental Controls
S e t t i n g s
To set Rating Limits for Specific TV Content: From Parental Controls, select “Rating
Settings,” then enter the password and press SELECT. Select “Block by TV Content.” A
list of categories appears on the next screen. Select a category (for example, V-Violence).
A box containing all the possible ratings appears. Ratings in green are not locked; ratings
in red are locked. (Ratings in gray do not apply to the category. For example, a TV-Y
program would not have V-Violence content so there is nothing to block.)
Use the UP and DOWN arrows to adjust which ratings are locked or unlocked. The
display to the right of the box will change to tell you exactly what ratings level you are
allowing. Your changes are saved automatically. To return to the Parental Controls screen,
press SELECT or the RIGHT arrow.
Broadcasters are not required to provide ratings for specific types of
gray = does not apply
content. If you want to be sure to block programs that do not include
to the category
ratings for specific types of content, you will have to use age-based
green = not locked
ratings to block content. See “Rating Limits for TV and Movies,” on page 92.
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red = locked
Movies and TV Programs with No Rating Information. If a movie has no
rating information, it is treated as if it has the highest movie rating, ‘X.’ If
you require a password for X-rated movies, then movies without rating information also
require a password. If a television program has no rating information, it is treated as if it
has the lowest TV rating, ‘TV-Y.’ A password is only required to view it if you set
Parental Controls to require a password for programs rated ‘TV-Y.’
Channel Lock for Live TV (
): You can lock individual channels so that a password is
required to view any program on those channels. To lock or unlock channels:
1. From the Parental Controls screen, select “Channel Lock,” and then enter the
password.
DIRECTV Central
Messages & Setup
Settings
Parental Controls
Some programs broadcast on offair antenna channels have no
rating information. You may not be able to
use Parental Controls to block programs
with no rating information on off-air
antenna channels.
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2. A channel list appears with a padlock icon to the left of any locked channels. Highlight
a channel and press SELECT to add or remove a padlock icon. Use CHAN UP/DOWN
to move through the list quickly. You can highlight a specific channel by entering its
channel number with the number buttons on the remote.
3. When you are done, press the RIGHT or LEFT arrow to return to Parental Controls.
Your changes are saved automatically.
Spending limit. You can limit the amount that may be spent on a single pay per view
event. When Parental Controls are on, a password is required to purchase any event that
exceeds the limit. To set the spending limit:
1. Select “Spending Limit” and enter the password.
2. Enter the password and press SELECT. If Parental Controls are off, you are asked to
create a new password and they are turned on.
3. Use the number buttons on the remote control to enter a spending limit.
4. Press SELECT to save your changes and return to Parental Controls, or press LEFT
arrow to discard your changes and return to Parental Controls.
When you turn Parental Controls
off, you don’t need to know the
password to turn them back on—you just
set up a new password. You may prefer to
temporarily turn off Parental Controls, so
that another person in your household
Changing the Password (
): To change the password for Parental Controls, Parental
Controls must be on. Select “Change Password” on the Parental Controls screen. Enter a
new password, then re-enter the new password to confirm.
Turning off Parental Controls ( ): Select “Turn off Parental Controls,“ enter the
password and press SELECT. When Parental Controls are turned off, the password is
deleted and anyone can view any programs or watch any channels.
does not choose a new password.
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Settings
Parental Controls
S e t t i n g s
Motion Picture Association of America ratings for movies
G: General Audiences. Most parents would find this material suitable
for all ages.
R: Restricted. This material is specifically designed to be viewed by
adults and therefore may be unsuitable for children under 17.
PG: Parental Guidance Suggested. Parents may find portions of this
material unsuitable for younger children.
NC-17: Adult Content. This material contains intense, disturbing, or
graphically portrayed themes or content that are not suitable for
viewing by children under 17.
PG-13: Parents Strongly Cautioned. This material contains portions
many parents would find unsuitable for children under 13 years of age.
X: Explicit Sexual Content. This material contains explicit sexual
content and is intended to be viewed by adults ONLY.
NR: (Not Rated). This program has not been rated.
Ratings for television movies and programs (including content ratings):
TV-Y. All children. This program is designed to be appropriate for all
children. Whether animated or live action, the themes and elements in
this program are specifically designed for a very young audience,
including children from ages 2-6. This program is not expected to
frighten younger children.
TV-PG. Parental guidance suggested. This program contains
material that parents may find unsuitable for younger children. Many
parents may want to watch it with their younger children. The theme
itself may call for parental guidance and/or the program contains one
or more of the following: moderate violence (V), some sexual
situations (S), infrequent coarse language (L), or some suggestive
dialogue (D).
TV-Y7. Directed to older children. This program is designed for
children age 7 and above. Themes and elements in this program may
include mild fantasy or comedic violence, or may frighten children
under the age of 7. Programs where fantasy violence that may be more
intense or more combative than other programs in the TV-Y7 category
are designated TV-Y7-FV.
TV-14. Parents strongly cautioned. This program contains some
material that parents would find unsuitable for children under 14 years
of age. Parents are strongly urged to exercise greater care in
monitoring this program and are cautioned against letting children
under the age of 14 watch unattended. This program contains one or
more of the following: intense violence (V), intense sexual situations
(S), strong coarse language (L), or intensely suggestive dialogue (D).
TV-G. General audience. Most parents would find this program
appropriate for all ages. Although this rating does not signify a
program designed specifically for children, most parents may let
younger children watch this program unattended. It contains little or
no violence, sexual dialogue, or situations; and no strong language.
TV-MA. Mature audiences only. This program is specifically
designed to be viewed by adults and therefore may be unsuitable for
children under 17. This program contains one or more of the
following: graphic violence (V), explicit sexual activity (S), or crude,
indecent language (L).
DIRECTV Central
Messages & Setup
Settings
Parental Controls
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Phone
The HD DVR makes periodic connections to DIRECTV and to the DVR service, using a
standard telephone line. These brief phone calls ensure that your HD DVR receives
updates to the DVR service, content for Showcases, and pay per view functionality. You
can see details of phone connections on the Phone screen, including the time of the last
successful call and the next scheduled call, as well as the status of the last connection.
Below the connection details are the following selections:
Change Dialing Options. If your area code has changed, or you need to choose a
different dial-in number, you can do this using Dialing Options.
Remember, DO NOT connect your
HD DVR to a digital PBX phone
system. For more information, see page 3.
Make Test Call. Use this option to test the HD DVR’s connection to the DVR service.
Make Daily Call Now. Normally you do not need to connect to the DVR service
manually. However, for troubleshooting or other unusual circumstances, you may
wish to use this option. When you select this option, the status indicator reads
“Starting Up.” The status will update as it cycles through various states. You can
watch TV and use your HD DVR while the connection is in progress. A typical
connection to the DVR service uses the phone line for less than ten minutes.
Phone Dialing Options
Set Dial-In Number. The number your HD DVR is currently using to call the HD DVR
service is displayed on the Phone Dialing Options screen. To change it:
1. Select Set Dial-In Number on the Phone Dialing Options screen.
2. Use the number keypad on the remote to set the area code, then press SELECT. If you
changed the area code, or if the HD DVR has not made a connection in the last twenty-
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DIRECTV Central
Messages & Setup
Settings
Phone
S e t t i n g s
four hours, the Update Numbers screen appears. Press SELECT to connect to the DVR
service to retrieve the most current list of dial-in numbers for that area code. After the
call completes, press SELECT. The Dial-In Number screen appears.
3. Use the UP/DOWN arrow to choose one of the numbers on the Dial-In Number
screen. The HD DVR will use this number to connect to the DVR service. After you
press SELECT, the Dialing Format screen will appear. If your area code has no access
numbers, you can press the LEFT arrow to return to the Area Code screen and try to
enter a nearby area code.
If you select “None of the Above” on the Dial-In Numbers screen, you will see a
reminder to go back and choose a local dial-in number. You are responsible for any
phone charges. If you are concerned about charges associated with any of the available
dial-in numbers, keep in mind that the HD DVR’s calls are very brief.
4. Use this screen to tell the HD DVR which dialing format to use. For example, should
the dial-in number be preceded by your area code and should a “1” precede the area
code? In some areas, even local numbers must be dialed using the area code. Press
SELECT to choose and return to the Phone Dialing Options screen.
6
5. To test your new dial-in number, select “Make Test Call.” The Test Phone Connection
screen appears; press SELECT to begin the test. When the call completes, you should
see the message “Test Succeeded!” Press SELECT to return to the Phone screen. (If
the call does not succeed, see troubleshooting on page 133.)
Set Dial Prefix. Use this option if you normally dial a prefix before making a phone call
(for example, if you need to dial “9” to get an outside line). Use the number keys on the
remote to enter the prefix. Use the PAUSE button to insert a comma after the prefix,
which creates a two second pause. If you make a mistake, use the BACK button.
DIRECTV Central
Messages & Setup
Settings
Phone
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Set Call Waiting Prefix. If you have call waiting, you may choose to disable it while the
HD DVR is making a call, so that the HD DVR’s phone call is not interrupted. If you do
not disable it, the HD DVR may drop the call and allow the second call to ring through,
depending on your phone system. The HD DVR will then try its call again later. The most
common code that phone companies use to disable call waiting is *70 (check with your
phone company to find out how to disable call waiting in your area). Press CLEAR to
enter a star (*). Press the PAUSE button after you have entered the prefix to insert a
comma, which creates a two second pause after the prefix is dialed.
Set Tone/Pulse. If your phone system uses pulse dialing, change the setting here.
Set ‘Phone Avail.’ Detection. When ‘Phone Avail.’ Detection is on, the HD DVR can
determine whether the phone line is in use by detecting voltage on the line. This allows it
to avoid disrupting a call in progress (such as another modem call).
This setting is off by default. With ‘Phone Avail.’ Detection turned off, if you are on the
phone when the HD DVR tries to call, you may hear a click on the line. If you have
another modem call in progress (on your computer or other device), that call may be
disrupted if the HD DVR attempts to call the DVR service. If you have a standard dial
tone, and ‘Phone Avail.’ Detection is off, turn on Dial Tone Detection (below).
With Dial Tone Detection and
‘Phone Avail.’ Detection both
turned off, if you happen to be talking on
the phone when the HD DVR tries to call
you will hear the modem dial and try to
communicate with the DVR service.
98
If you are experiencing “Failed, Line unavailable” errors, or if the HD DVR is not making
successful connections, you may have a low-voltage phone system that the HD DVR
cannot detect. In this case, it’s best to have ‘Phone Avail.’ Detection off.
Set Dial Tone Detection. This setting is on by default. If you leave it on, the HD DVR
checks for a dial tone before dialing. However, if you have a non-standard dial tone (as
some voice messaging systems have), the HD DVR will be unable to detect the dial tone
and will not connect to the DVR service.
DIRECTV Central
Messages & Setup
Settings
Phone
S e t t i n g s
Remote Control
You can program your remote to control power, muting and volume on your TV or A/V
Receiver. You can also use your HD DVR remote to change inputs on your TV. See
“Programming the Remote Control” on page 109 for instructions.
Satellite and Off-Air Antenna
The Satellite and Off-Air Antenna Settings screen has options for testing and resetting
your satellite and off-air antenna information. You may need to change these settings if
you move, or if you change the position of your satellite dish or off-air antenna, or if you
receive a new access card from DIRECTV. Most of these settings were established before
or during Guided Setup, and you may not ever need to change them.
Repeat Guided Setup. If you have a loss of signal and wish to diagnose the problem, or
you need to re-point your satellite dish antenna, or if you add additional equipment, you
can select “Repeat Guided Setup” to reconfigure your satellite dish antenna setup. After
selecting this, you need to enter a safety code (press THUMBS DOWN three times, then
press ENTER). For more information, see “Satellite Dish Guided Setup” on page 23.
6
Test Satellite Signal Strength. This screen shows approximate pointing information for
your satellite dish antenna. You can also use this screen to check the strength of the signal
received from each transponder on a selected satellite dish antenna. It shows you the
signal strength from individual transponders one at a time. To be sure you receive all of
your channels, you should check signal strength on all transponders.
When you first come to this screen, it shows signal strength for the transponder that carries
the current channel. If you are having trouble with a specific channel, tune to that channel,
then come to this screen to check the signal for that transponder.
DIRECTV Central
Messages & Setup
Settings
Remote Control or Satellite & Off-Air Antenna
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To change the transponder, use the UP arrow to highlight the transponder number. Press
the RIGHT or LEFT arrow to change the transponder number. It is best if each
transponder has a signal strength above 60. If your signal strength is low, see “Satellite
Signal Troubleshooting,” on page 26.
Test Off-Air Signal Strength. If you have an off-air antenna connected to your HD DVR,
and you chose “Satellite and off-air antenna” or “Off-Air antenna only”as your Program
Source during Guided Setup, you can use this screen to check your off-air signal strength.
When you first come to this screen, it shows signal strength for the frequency that carries
the current off-air antenna channel. If you are having trouble with a specific channel, tune
to that channel, then come to this screen to check the signal for that frequency.
To change the frequency, use the UP arrow to highlight the frequency number. Press the
RIGHT or LEFT arrow to change the frequency number. It is best if each available
frequency has a signal strength above 60. If your signal strength is low and you are having
trouble with off-air antenna channels, see “Questions About Satellite or Antenna Signal”
on page 122.
Time Zone/Daylight Savings. DIRECTV sets the time on your HD DVR to be accurate at
your billing address. If you temporarily move the HD DVR to a new location, you can
change the time zone here. After changing the time zone, you can change the Daylight
Savings setting.
Reset Satellite Information. Only use this feature if directed to do so by a professional
installer or a DIRECTV customer care representative. In most cases, you can use Repeat
Guided Setup, rather than this option.
Replace Access Card. If you need to replace your DIRECTV Access Card, follow the onscreen instructions.
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Messages & Setup
Settings
Satellite & Off-Air Antenna
S e t t i n g s
TiVo Suggestions
This screen lets you turn automatic recording of TiVo Suggestions on or off. When
automatic recording is on, TiVo Suggestions may be recorded when there is free space.
Programs you have recorded or scheduled to record will never be deleted to make room
for TiVo Suggestions. If space is needed for your scheduled recordings, TiVo Suggestions
are the first programs to be deleted. When you set up your HD DVR, automatic recording
of TiVo Suggestions is on. For more information, see “TiVo Suggestions” on page 44.
Video
Closed Captioning. Your HD DVR has many options for displaying closed captioning.
As you change options, sample text at the bottom of the screen changes to display the
options you have selected. You can change the size, font, and color of the closed caption
text, as well as the color of the background of the caption. If you choose “Default,” your
HD DVR uses the options chosen by the caption provider. Closed captioning will only
appear when it is provided by the broadcaster.
You probably made most of the
Video settings during Guided
Setup. See page 29 for more.
6
Standard Captions. Most broadcasters use CC1 as the primary caption service. If you
set Standard Captions to “CC1,” the HD DVR will display captions for the primary
language being spoken in the program’s audio track. Other caption services (CC2,
CC3, CC4) offer different captions, sometimes using alternate languages, simplified
descriptions, or slower or delayed display of captions. The “TEXT 1-4” captions may
be used by a broadcaster for a data service, generally not program related.
Digital Captions. In the Digital Caption service, “DTVCC1” is similar to “CC1”
described above, providing the program’s dialog in the program’s primary language.
The other digital caption services provide captions in alternate languages, or other
options chosen by the caption provider.
DIRECTV Central
Messages & Setup
Settings
TiVo Suggestions or Video
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Letterbox Color. Programs may be broadcast in Standard (4:3) or Wide Screen (16:9)
format. If the broadcast format does not match your TV’s size, you will see panels at the
sides, or at the top and bottom of your screen. Choose the color of these panels: gray or
black. Your TV may also add panels to the sides or top and bottom of a picture, depending
on its settings. Consult your TV’s owner’s manual for more information.
Output Format - Current Setting. Use this screen to select a video output format. You can
always change your video output format while watching live TV or recorded programs. To
do this, you can use this screen, or use the FORMAT button on the HD DVR’s front panel,
or use the UP arrow button on the remote to cycle through formats you select on the
“Output Format - UP Arrow Setup” screen (see below). For more about watching highdefinition programs, see page 78.
Output Format - UP Arrow Setup. Use this screen to select all of the video formats that
your TV can display. (Check your TV’s owner’s manual to be sure.) Press SELECT to
check each format your TV supports. Press the LEFT arrow to leave the screen when
you’re done. You can then use the UP arrow to cycle through the formats you selected
while watching live TV or recorded programs. Press UP arrow once to display the current
output format, and again to change it. This allows you to easily change the output format
to suit the program you’re watching.
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Messages & Setup
Settings
Video
S e t t i n g s
TV Aspect Correction. Programs may be broadcast in Standard (4:3) or Wide Screen
(16:9) format. If the broadcast format does not match your TV’s size, the HD DVR can
display panels at the sides, or at the top and bottom of the picture, to fill the screen. Use
this screen to choose whether or not you want your HD DVR to add letterbox and sidebar
panels to the picture.
While watching live or recorded programs, you can use the RATIO button on your remote
to switch between TV Aspect Correction settings. Press RATIO once to display the
current setting, and again to change it.
If your TV supports a “zoom” mode, which automatically stretches a picture to fill the
entire screen, you can choose “Full,” and no panels will be added to the picture. Or choose
“Panel” to add sidebars and letterboxing when appropriate.
TV Aspect Ratio. Aspect ratio is the relationship between screen height and width. The
setting you choose here should match your TV screen size: Standard (4:3) or Wide Screen
(16:9). Traditional TV programs are broadcast in Standard format (4:3). High-definition
programs are broadcast in Wide Screen format (16:9). While watching programs, you can
change the “TV Aspect Correction” setting (described above) using the RATIO button on
your remote. This adjusts the picture for programs broadcast in an aspect ratio that doesn’t
match your TV.
DIRECTV Central
Messages & Setup
Settings
Video
4:3
Standard Screen
16:9
6
Wide Screen
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System Information
This is where you can find the HD DVR’s serial number, Receiver ID number, the
manufacturer and model number, the software version, information about recent service
calls, and the HD DVR’s storage capacity. You’ll need some of this information if you
contact Customer Care for support. You can use CHAN UP/DOWN to move through the
whole screen.
Remember, you can use CHAN UP/
DOWN to see text below or above
what is displaying on the current screen.
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Messages & Setup
System Information
S y s t e m
T e s t
System Test
System Test runs tests on the HD DVR’s signal, tuning, access card, and phone
connection, then shows the test results. You can also see the ID Number for your
DIRECTV Access Card on this screen. The tests begin when you press SELECT.
If the tests succeed, press SELECT to return to Messages & Setup. If the tests fail, press
SELECT to retry them or LEFT arrow to return to Messages & Setup.
•
If the Satellite Signal test failed, you need to troubleshoot the signal from your satellite
dish antenna. See “Questions About Satellite or Antenna Signal” on page 122..
•
If the Antenna Signal test failed, press the LIVE TV button to go to live TV. Tune to
any off-air antenna channel, then come back and try the System Test again. If the test
still fails, see “Questions About Satellite or Antenna Signal” on page 122.
•
If the access card test failed, check your access card. The proper side of the access card
should be inserted firmly into the slot on the front of the HD DVR. If you have inserted
the correct card firmly, and the access card test is still failing, see the Customer Care
contact information on the back of this guide.
•
If the phone connection test fails, see “Questions About the DIRECTV® HD DVR’s
Phone Calls” on page 133.
DIRECTV Central
Messages & Setup
System Test
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Troubleshooting
The following screens provide tips that may help you troubleshoot various problems. Use
CHAN UP/DOWN to see all of the text on the screens. (There is also extensive
troubleshooting available in Chapter 8 of this guide.)
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•
Parental Controls Troubleshooting provides instructions for using Parental Controls.
•
Phone Troubleshooting can help if your HD DVR’s phone connection is
unsuccessful.
•
Satellite Troubleshooting provides basic information about connections to your
satellite dish antenna and connecting your HD DVR to use dual tuner.
•
Off-Air Antenna Troubleshooting has helpful information about your off-air antenna
signal.
DIRECTV Central
Messages & Setup
Troubleshooting
R e s t a r t
o r
R es e t
S y s t e m
Restart or Reset System
You may need to restart the HD DVR as a routine troubleshooting step. These options
may erase information and restore original factory settings. Selecting a reset option brings
you to a warning screen, as a safety measure. To continue press THUMBS DOWN three
times, then press ENTER.
Restart the Recorder. Shuts down the HD DVR and starts it up again. It will not affect
recorded programs, Season Pass items, WishList searches, or TiVo Suggestions. It will
affect any recordings in progress.
Reset Thumb Ratings & Suggestions. Removes all Thumb ratings and deletes the list of
TiVo Suggestions under Pick Programs to Record. It does not delete TiVo Suggestions
that have been recorded and are in the Now Playing List.
Clear Program Data & To Do List. Clears all program information, cancels all Season Pass
items and everything in the To Do List, and removes all Thumb ratings. It does not delete
programs in the Now Playing List. The HD DVR acquires new program information from
the Satellite over the next one to two days. Completing this process may take over an hour.
If you do not have the remote
control, you can also press
buttons on the front of the HD DVR to
enter the safety code. Press the INFO
6
button three times and then press DOWN.
Clear and delete everything. Clears all Season Pass items, WishList searches, Thumb
ratings, TiVo Suggestions and Now Playing List recordings, program information, and the
To Do List and setup information, including the Channels You Receive and Favorite
Channels lists. It also clears the current password and resets Parental Controls to the
factory specified default. (If Parental Controls are on, the password is required to
continue.) Completing this process may take over an hour. Following a “Clear and delete
everything,” you must repeat Guided Setup. See page 21 for details.
DIRECTV Central
Messages & Setup
Restart or Reset System
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Standby
You can put your DIRECTV® HD DVR in standby mode by selecting Standby from
DIRECTV Central, or by pressing the STANDBY button on the front of your HD DVR.
If you have an A/V receiver or
•
The PWR light on the front of the HD DVR turns off, and it stops sending a picture to
your TV. If a recording is in progress, the red REC light remains lit.
•
If you temporarily turned off Parental Controls, standby mode enables them again.
allowing the switch box to detect a new
•
The HD DVR responds to only a few buttons on the remote control.
video signal, such as a DVD player, and
•
The HD DVR will not tune to previously ordered pay per view programs unless you
have them scheduled to be recorded.
•
Programs that are recording or scheduled to record will record in standby mode.
switch box that automatically
detects video signals, you can use
standby mode to “turn off” your HD DVR,
send that picture to your TV.
To turn off standby mode, press the DIRECTV button or the LIVE TV button on your
remote control, or on the HD DVR’s front panel.
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DIRECTV Central
Standby
CHAPTER 7
Programming
the Remote Control
Introduction
110
Instructions: TV Power, Volume, and TV Input
111
Resetting the Programmable Buttons
114
Setting a Remote Address
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Introduction
DIRECTV
Ratio
Live TV
Info
Exit
Guid e
List
Select
For information about the individual buttons on the remote control, please refer to the
inside front cover of this guide. Before programming the remote control, you must first
insert the batteries and complete Guided Setup.
Mute
Vol
Using the Remote with a TV and A/V Receiver
Chan
Record
The DIRECTV Remote will already work with your DIRECTV® HD DVR. You can also
set it up to control your TV and A/V receiver. For example, you can set up the remote to:
Page
Play
(-)
Slo w
•
Control TV power, volume, mute, and input settings: Complete the instructions on
page 111 using the first column in each of the tables (TV power, volume, and mute).
Then repeat the instructions using the second column (TV input).
•
Control TV and A/V receiver power; A/V receiver volume and mute: Complete the
instructions on page 111 using the first column in each of the tables. Then repeat the
instructions using the third column (A/V receiver power, volume, and mute). In this
case, the TV POWER button turns on/off both the TV and the A/V receiver. The VOL
and MUTE buttons control only the A/V receiver.
•
Control TV power and A/V receiver volume and mute: Complete the instructions on
page 111 using the first column in each of the tables. Then repeat the instructions using
the fourth column (A/V receiver volume and mute). The VOL and MUTE buttons
control only the A/V receiver.
TV
T
r
T
SAT
ow
VP e
V Input
1
2
3
4
5
6
7
8
9
0
r/L
nte as
t
E
Clear
DIRECTV
The TV INPUT button can control
which video signal—or “input”—
your TV displays. TV inputs can include
the signal from a VCR, DVD player, or a
video camera.
110
The SAT/TV switch sets the remote control to send channel changing signals to either the
HD DVR (SAT) or the television (TV). If you program the remote to control the volume
on the A/V receiver, it continues to control the A/V receiver’s volume when you change
the SAT/TV switch to TV.
I ns t r uc ti o n s :
T V
P o w er ,
V o lu m e,
an d
T V
I n pu t
Instructions: TV Power, Volume, and TV Input
1. Go to the Remote Control Setup screen.
Press the DIRECTV button; then select Messages & Setup, then Settings, then Remote
Control. Choose which device/functions you want to control:
To Control:
TV power, volume, and
TV input
mute
Choose:
A/V receiver power,
A/V receiver volume
volume, and mute
and mute only
Remote Control–TV
Remote Control–
Remote Control–
Remote Control–
(power, volume, mute)
TV (TV Input)
A/V Stereo System
A/V Stereo System
2. Select the brand of your device.
Using the UP/DOWN arrows, highlight the brand of the device you wish to control,
then press SELECT. (If you have been using a universal TV remote control, select
your TV or A/V receiver’s brand, not the brand of the universal remote.) Next you’ll
see a screen with four-digit codes.
3. Prepare the remote control.
Point the remote away from your HD DVR. Refer to the table below and determine
which two buttons to press to prepare the remote. Press and hold the buttons
simultaneously for about 5 seconds (until the red light at the end of the remote control
lights up and stays on when you release the buttons).
To Control:
TV power, volume,
TV input
and mute
Press the:
A/V receiver power,
A/V receiver volume
volume, and mute
and mute only
TV PWR and
TV Input and
TV PWR and
MUTE and
DIRECTV buttons
DIRECTV buttons
DIRECTV buttons
DIRECTV buttons
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4. Enter a code. Use the number buttons on the remote control to enter a four-digit code
(starting with the first code in the list on the screen). After you press the fourth digit of
the code, the red light on the end of the remote control should flash. If it doesn’t, try
the next code.
5. Test the code. Point the remote towards the TV and test the button (refer to the table):
To Test the:
TV power, volume,
TV input
and mute
Press the:
TV PWR button
TV Input button
A/V receiver power,
A/V receiver volume
volume, and mute
and mute
TV PWR button
MUTE button
If pressing the button works (e.g., turns the TV or A/V receiver off, or changes the TV
input), the code is correct. If it does not work, repeat steps 3 and 4 using the next code
on the list. If none of the codes works, perform a code search (see below).
Performing a Code Search
If none of the codes listed allows you to control your device, a code search may detect the
correct code. Performing a code search can take up to 20 minutes.
1. Prepare the remote control. Point the remote away from your HD DVR.
Refer to the table below and determine which two buttons to press to prepare the
remote. Press and hold the buttons simultaneously for about 5 seconds (until the red
light at the end of the remote lights up and stays on when you release the buttons).
To Control:
TV power, volume,
TV input
and mute
Press the:
112
A/V receiver power,
A/V receiver volume
volume, and mute
and mute only
TV PWR and
TV Input and
TV PWR and
MUTE and
DIRECTV buttons
DIRECTV buttons
DIRECTV buttons
DIRECTV buttons
I ns t r uc ti o n s :
T V
P o w er ,
V o lu m e,
an d
T V
I n pu t
2. Enter the search code. Refer to the table below and use the number keys on your
remote control to enter the appropriate code.
To Test:
TV power, volume,
TV input
and muting
Enter:
0999
0999
A/V receiver power,
A/V receiver volume
volume, and mute
and mute only
1999
1999
After you press the fourth digit of the code, the red light on the end of the remote
control will flash twice, then remain on.
3. Test the remote control. Point the remote control at the TV or A/V stereo system.
Press CHAN UP. Did the TV or A/V stereo system turn off? If not, wait two or three
seconds, then press CHAN UP again. Continue doing this until the TV or A/V receiver
responds.
When the TV or A/V receiver does turn off, press ENTER to select the current code.
The red light at the end of the remote control will flash three times to indicate that the
remote control is properly coded to control your device.
When the red light on the end of the remote control turns off, you have reached the end
of the available codes.
7
Unfortunately, due to the great variety of TVs and A/V receivers, some makes and
models are not compatible with your HD DVR’s remote control. If you reach the end
of the available codes without finding a code that works with your device, you will
need to use your TV or A/V receiver’s remote to turn it on and off, and control the
volume.
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Resetting the Programmable Buttons
If you make a mistake, or are having difficulty, you can reset the programmable buttons.
Once you do so, all the buttons on the remote will return to the unprogrammed state of a
new remote.
1. Prepare the remote control. Point the remote away from your HD DVR. Press and
hold the TV PWR button and DIRECTV button simultaneously until the red light at
the end of the remote control comes on, remains steady, then stays on when you
release the buttons.
2. Press THUMBS DOWN three times, then press ENTER. (To cancel, press CLEAR
before you press ENTER.)
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Se tting
a
Rem ote
A ddres s
Setting a Remote Address
If you have two HD DVRs in the same house, you may want to assign a remote address to
each remote control. This will prevent the crossing of signals between one HD DVR’s
remote and the other’s.
1. If the HD DVRs are both in the same room, cover the area around the shiny, dark
plastic window on the front of one HD DVR. You can use a piece of cloth, a magazine,
or anything thick and opaque. This prevents the HD DVR from receiving signals.
2. Point the remote control at the HD DVR for which you want to set the remote address.
Press the DIRECTV button, and select Messages & Setup. Select System Information,
and press the DOWN arrow until you see Remote Address.
3. Point the remote control away from the HD DVRs, and cover the front end of the
remote with your hand. Press and hold the PAUSE and DIRECTV buttons until the red
light at the end of the remote control comes on and stays on when you release them.
4. Point the remote control at the HD DVR for which you want to set the remote address,
and press the number “1.” Press the RIGHT arrow. On the screen, the Remote Address
changes to 1. Exit System Information by pressing the DIRECTV button.
5. Repeat steps 1-4 on the second HD DVR and its remote control, pressing the number 2
for the second remote address.
If you do not exit System
Information before you go to
7
step 5, you may transmit information to
the original HD DVR and overwrite the first
address you entered.
The remote controls are now set to send signals exclusively to the HD DVR for which
they are addressed. You may want to label the remote controls so that you remember
which HD DVR they control. Addresses 1 to 9 are unique. 0 is a universal address,
meaning it will try to control any HD DVR that “hears” its signal.
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CHAPTER
8
Troubleshooting
Contacting Customer Care
118
Questions About Setup and Getting Started
119
Questions About Live TV
120
Questions About Satellite or Antenna Signal
122
Questions About Pick Programs to Record
126
Questions About Parental Controls
132
Questions About the DIRECTV® HD DVR’s Phone Calls
133
Questions About Audio and Video
136
Questions About Pay Per View
141
Questions About the Remote Control
143
Questions About the DIRECTV® DVR with TiVo® Service
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Contacting Customer Care
For questions about your DIRECTV® HD DVR, your DIRECTV® programming or
your DVR service
After checking troubleshooting, call DIRECTV Customer Care at
1-800-531-5000 if you need help
•
Connecting your HD DVR to your TV and other A/V equipment.
•
With Guided Setup or daily phone calls that are failing.
•
With an HD DVR that does not function properly even after restarting it.
•
With other questions regarding the HD DVR or remote control.
•
Activating or using a feature of the DIRECTV® programming or DVR service.
•
Understanding an on-screen message regarding your service.
•
When you call DIRECTV, you will need the 12 digit number on your DIRECTV
Access Card and the make, model, serial number, and 12 digit Receiver ID number of
your HD DVR, found on a label on the back of the HD DVR and on the System
Information screen. (Press the DIRECTV button, then select Messages & Setup, then
System Information.)
Website
You will find all of the most up to date information about DIRECTV’s products and
services at the DIRECTV website, DIRECTV.com.
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Questions About Setup and Getting Started
I do not see the Welcome screen.
•
•
Make sure your TV is showing video from the correct input. Check which of your
TV’s inputs you used to connect video from your HD DVR. You may need to use the
“INPUT,” “SOURCE,” or “TV/VIDEO” button on your TV or TV’s remote control to
change video sources. If you are having trouble changing the video source, refer to the
instructions that came with your TV.
If you connected your HD DVR to your TV using an S-Video or Composite A/V
cable, you must select “480i” as your Video Output Format using the FORMAT button
on the HD DVR’s front panel. The HD DVR’s S-Video and Composite A/V
connectors are not active if you select any other Video Output Format. See the table on
page 32.
•
Check your TV’s documentation to see which Video Output Formats it supports. Not
all TVs can display all formats. Make sure you set your HD DVR to a Video Output
Format that your TV can display.
•
If you connected your HD DVR’s video output to an A/V receiver, make sure the A/V
receiver is set to the correct input. Refer to your A/V receiver’s instructions for
changing the input source.
Remember to double-check all of
your cable your connections.
Make sure all connections are securely in
place. Always connect cables from the
OUT jack of one device to the IN jack of
the next. Never connect an IN to an IN or
an OUT to an OUT.
OUT
IN
8
The Guided Setup phone calls are failing.
•
See “My HD DVR is not connecting to the DVR service.” on page 133.
I’m not getting a satellite or antenna signal.
•
See “Questions About Satellite or Antenna Signal” on page 122.
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Questions About Live TV
How do I see what’s on TV on every channel?
•
From live TV, press the GUIDE button on the remote to display the program guide.
You can use the CHAN UP/DOWN button to scroll the list a page at a time and use the
FORWARD and BACK buttons to go forward and back in time.
How long can I pause live TV?
•
You can pause for up to 30 minutes on each tuner. After 30 minutes, the video will
start playing again, 30 minutes behind “real time.”
How far back can I rewind live TV?
•
The length of time you can rewind depends on how long you have been watching the
same channel. The recording starts over each time you change the channel, so if you
have just changed the channel, you won't be able to rewind very far (the green area on
the Status Bar will be very small). You can store up to 30 minutes of the current
channel. If you have been watching the same channel for more than 30 minutes, you
can rewind for up to 30 minutes. The same is true for two channels with dual tuner.
Can I watch TV while a program is recording?
•
120
Yes, you can watch what is recording as it is being recorded. You can also watch any
program stored in the Now Playing List while another program is being recorded. If
you have dual tuner, you can record one program while watching another. See page 6
for information about dual tuner.
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After changing the channel, how do I rewind to what I was watching before?
•
You can only rewind live TV to the point where you last changed the channel. When
you change the channel, you skip ahead to the current time on the new channel, and
start recording fresh, on that channel. If you are behind live TV and watching
something you still want to see, you shouldn’t change the channel. If you have dual
tuner, however, you can “surf” two channels and the HD DVR saves up to 30 minutes
of each channel’s programming. Use DOWN arrow to switch between the two tuners.
How do I know if I’m watching live or delayed TV?
•
Press PLAY to bring up the Status Bar. If the white line is at the right edge of the green
area, you are caught up to live TV. If the white line has green to the right of it, you are
watching delayed TV. To catch up to live TV, press the ADVANCE ( ) button.
When does the HD DVR get program data?
•
Your HD DVR downloads program guide data throughout the day from your satellite
connection. It takes a day or two for the HD DVR to get all of its guide data (up to 14
days) after you have completed Guided Setup.
How do I get back to the last channel I was watching?
•
When watching live TV, typing a channel number jumps the HD DVR to that channel.
Press ENTER/LAST if you want to go back to the previous channel.
8
I can’t use the Favorite Channels channel list.
•
The Favorite Channels list is empty until you put channels in it. See page 90.
•
If category filtering of the guide is turned on, channels on your list of favorites may be
being filtered out. You can use the guide’s options to turn off filtering. See page 56.
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Questions About Satellite or Antenna Signal
During Guided Setup, the screen got stuck on the Satellite Info screen.
•
Press the DIRECTV button, then select Messages & Setup, then Settings, then
Satellite & Off-Air Antenna, then Reset Satellite Information. The screen will warn
you not to proceed unless you have been instructed to do so by a customer care
representative. In this instance, it is safe to proceed past this screen without consulting
Customer Care.
When I power on my TV, I see the message “Searching for satellite signal....”
Your HD DVR is having trouble tuning to the channel you are on. Follow these steps to
restore the video:
122
•
Try changing channels. If you see the same message on every channel, one of your
satellite cables may have come loose. Check that the Coaxial RF cables from your
satellite dish are securely connected to the Satellite In jacks on the back of the HD
DVR. The end of the Coaxial RF cable has a small wire sticking out. Make sure this
wire is not bent, and fits smoothly into the small hole in the center of the jack.
•
If multiple channel changes do not work, try restarting your HD DVR. From
DIRECTV Central, choose Messages & Setup, then Restart or Reset System, then
Restart the Recorder. Follow the instructions on the screen to restart the HD DVR.
•
In unusual circumstances, stormy weather may interfere with your satellite signal. If
this is the case, the signal should return when the weather changes.
•
The position of your satellite dish antenna may have changed and you may have to reposition it. Professional installers are available in most areas to position satellite
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dishes. You can also find positioning information by repeating Satellite Dish Guided
Setup, available by pressing the DIRECTV button, then selecting Messages & Setup
then Settings, then Satellite & Off-Air Antenna, then Repeat Guided Setup.
•
There may be an obstruction (for example, trees) between the satellite dish antenna
and the sky. If this is the case, you may have to change the position of your satellite
dish antenna.
The channel I want to watch has the message “This program is not available in your
area,” and the image is blacked out.
•
Some sports events may be blacked out in areas that are considered local areas for the
events.
I see a message that says “Searching for signal on: Antenna In.”
•
Note: You can press CLEAR to hide this message.
•
Verify that each tuner is tuned to a valid off-air antenna channel. Use DOWN arrow to
switch between tuners.
•
Check that the RF Coaxial cable from your off-air antenna is securely connected to the
Antenna RF In jack on the back of the Recorder. The end of the RF Coaxial cable has
a small wire sticking out. Make sure this wire is not bent, and fits smoothly into the
small hole in the center of the Antenna RF In jack.
•
Check that your off-air antenna is correctly positioned and unobstructed.
•
Check the signal strength. To do this, tune to the off-air antenna channel you are trying
to view. Press the DIRECTV button to go to DIRECTV Central. Select Messages &
Setup, then Settings, then Satellite & Off-Air Antenna, then Test Off-Air Signal
Strength.
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•
Some off-air antenna channels broadcast programming only during certain hours.
Check with your local stations for broadcast schedules.
•
You may not be able to receive off-air antenna signals from all channels in your local
area. Your antenna may be too far from some broadcasters to receive a strong signal,
or the signal may be obstructed by buildings, trees, or mountains.
I can’t tune to one of my channels.
•
You may be using a channel list that does not include the channel you want. Use the
number buttons on the remote control to enter the channel number, then press the
ENTER button. For more information on using a channel list, see page 90.
•
The channel you want may be showing a program that exceeds a limit set with Parental
Controls. In this case, you will be able to tune to the channel, but will see only a black
screen with a notice that a limit has been exceeded. For more information, see page 91.
•
Check to make sure you subscribe to the channel you are trying to tune to. Tune to the
channel and read the message at the bottom of the screen.
•
Some local off-air antenna channels only broadcast programming during certain hours
of the day. If you are trying to tune to an off-air antenna channel broadcasting digital
or high-definition programs, check with the local station for their broadcast schedule.
•
Broadcasters can experience temporary signal outages due to technical problems or
weather. Try tuning to the channel again after an hour or so.
I can’t find an off-air antenna channel in the guide that I know is available in my area.
•
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If you know the channel number, try tuning to it using the number keys on your
remote. Use ADVANCE ( ) to enter a dash. If you don’t see any signal on the
channel, it may be because your antenna cannot receive it. You may have to reposition
your off-air antenna, or try a different type of antenna.
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S a t e l li t e
•
Program information for off-air antenna channels comes from the DVR service over
the satellite connection, based on your ZIP code. From time to time, new local
channels begin broadcasting, but these channels are not automatically added to the
guide. This means you may not see all available local antenna channels in the guide.
•
Try scanning for additional available off-air antenna channels. To do this, select
Messages & Setup from DIRECTV Central. Select Settings, then Channels, then OffAir Channels, then Scan for Off-Air Channels. See page 28 for details.
•
If a channel is not in your Primary Network Area, you may not see it listed in the
guide. The channel may be broadcast from a neighboring area. Try setting a Secondary
Network Area. This will tell your HD DVR to retrieve program information for local
antenna channels in the neighboring area as well. To do this, select Messages & Setup
from DIRECTV Central. Select Settings, then Channels, then Off-Air Channels, then
Setup Local Network Areas, then “Change local network areas.”
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A nt e n n a
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Your Primary Network Area should be the city and state that most closely matches
your home address. For your Secondary Network Area, choose a nearby city and state
that is close enough to receive off-air antenna signals.
Your antenna may not receive all of the channels available in the Secondary Network
Area you chose. You may want to uncheck channels you don’t actually receive in the
Channels You Receive list. See page 90 for details.
8
I don’t have program information for off-air antenna channels.
•
Program information for local off-air antenna channels may not be available for a
variety of reasons. If the channel recently started broadcasting, the DVR service may
be in the process of adding program information for that channel to the guide. If you
do not have a satellite dish antenna connected to your HD DVR, you won’t receive any
program information.
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Questions About Pick Programs to Record
There are very few or no shows listed when I press GUIDE or look for programs to
record. I can’t find my program in the listings, although I know it's on.
•
Your HD DVR may not have all its program guide data yet. When you first begin to
use your HD DVR, it begins to download guide information from the DIRECTV
satellites. It takes a day or two before complete information (up to 14 days of
information) is available for you to use. If you cannot find a specific show that you
know is on, information for that show may not have been downloaded and indexed yet.
Wait a few hours and then try to find your program again.
•
The guide may be using a channel list that does not include the channel you are
looking for. You can change the channels in a channel list, and change the channel list
that the guide uses. See page 56.
What do the different icons on the Now Playing List screen mean?
•
For a description of each icon’s meaning, see the Glossary of Icons on the inside back
cover of this guide.
Can I record multiple programs simultaneously?
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•
It depends on how you connected your satellite dish and/or off-air antenna to your HD
DVR. If you connected two cables from your satellite dish to the HD DVR’s two
satellite inputs, and selected the “Two cables” option during Guided Setup, you can
record two programs at the same time, or record one program while watching another.
This works whether or not you also connected an off-air antenna.
•
If you only connect one cable from your satellite dish antenna, and choose “One cable”
during Guided Setup, you will only be able to watch and/or record one channel at a
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time. This is true whether or not you also connected an off-air antenna. This option is
not recommended.
•
For more about dual tuner, see page 48.
Can I recover a recorded program that was deleted?
How can I save a program longer?
•
Unfortunately, there is no way to bring back a program that has been deleted from the
Now Playing List. You can, however, choose to save programs longer. From the Now
Playing List, highlight the program you wish to save longer and press SELECT to
display the Program Information screen. Here you can choose “Save Until...” to set the
number of days before a program may be deleted, or set it to “Save until I delete.”
•
Be sure also that you pay attention to conflicts when setting up new recordings. You
may choose not to schedule a recording if the conflict message says that doing so will
delete a program sooner than you want.
•
If the program was a Season Pass, you may have too many Season Pass items. In order
to accommodate all of your Season Pass requests, programs may occasionally be saved
for as little as one day. Try deleting some Season Pass requests.
•
You can archive special recordings to a videotape to preserve them longer. From the
Program Information screen, choose “Save to VCR.” See page 81.
8
How do I check the upcoming programs that I’ve scheduled to record?
•
From the DIRECTV Central screen, select Pick Programs to Record, then To Do List.
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How do I cancel a recording?
•
If you try to change the channel while a program is recording, you will be given the
option to cancel the recording.
•
To cancel a scheduled recording: In the To Do List, highlight the program and press
the CLEAR button.
What happens if a sports event I have scheduled to record goes into overtime?
•
The DVR service cannot predict whether a sporting event might go into overtime.
However, it does provide a feature that lets you add from one extra minute to three
hours at the end of a recording. The Overtime Scheduler has two options: Start
Recording and Stop Recording. Both are available on the Recording Options screen.
You can even use the Overtime Scheduler to change the scheduled end of a recording
while the program is still being recorded. You can use the Overtime Scheduler with
any kind of program, not just sports. For more information, see page 52.
Can I schedule to record a program that will not be aired for months?
•
You can create a WishList to set up recordings for programs that are not yet listed in
the guide. For example, create a keyword WishList that uses the program’s title as the
keyword. See page 64.
Can I save a program from the Now Playing List to my VCR or DVD recorder?
•
Yes. You can use the “Save to VCR” function. See page 81 for more information.
Can I copy or archive programs to a ZIP drive or any other computer storage media?
•
128
No. You can only connect the HD DVR to standard A/V devices such as a VCR or
DVD recorder.
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How do I go back to the beginning of a recording I’m watching?
•
Press the ADVANCE button ( ) on the remote to go to the end of a recording you’re
watching. Press it again to go to the beginning.
How do I clear all the letters I’ve entered on the alphanumeric keypad and start over?
•
Use the CLEAR button on the remote, or select “CLR” in the on-screen keypad. To
remove one letter, select “DEL” in the keypad or press the BACK button on the
remote.
How can I fit more programs on Now Playing List, and why does it tell me I don't have
enough space?
•
Your HD DVR can save a limited number of programs, and then it runs out of space.
Usually, it then begins to delete old programs to make room for new recordings.
However, if you have marked too many programs in Now Playing List “Save until I
delete,” (programs marked “Save until I delete” have a green circle beside them) your
HD DVR may tell you that you do not have enough space. To make space, delete some
of the programs listed in the Now Playing List. You can delete a program by
highlighting it in Now Playing List, then pressing CLEAR. On the confirmation screen
that appears, press SELECT.
How do I set the clock so that my shows are recorded on time?
•
8
Your HD DVR’s internal clock is updated by the DIRECTV satellites. If you find that
the HD DVR’s time is consistently wrong, you can change the Time Zone and
Daylight Savings Time settings manually, as described on page 100. If the clock still
shows the wrong time, you can call DIRECTV Customer Care at the number on the
back of this guide.
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My program didn’t get recorded. I set the HD DVR up to record something, and it’s
not in the Now Playing List.
•
If this happens, you can check Recording History for an explanation why the program
did not record. Recording History is the first selection available in the To Do List.
Here are some reasons why a program may not be available in the Now Playing List:
•
The program may have been canceled by the network.
•
You may have two season pass requests that were on at the same time this week.
Only one can be recorded, unless you have dual tuner, in which case only two can
be recorded at once. The HD DVR records the Season Pass (or Passes with dual
tuner) with the highest priority. To change priority settings on Season Pass
recordings, go to Pick Programs to Record and select Season Pass Manager.
•
The program may have been deleted from the Now Playing List by someone else.
•
You may have received a conflict message when requesting another program, and
the proposed solution was to delete the missing program earlier than planned.
•
The HD DVR may have lost power during the time the program was broadcast.
I haven’t scheduled enough programs to fill my HD DVR, but when I try to schedule
more programs, the HD DVR says there isn’t room.
•
130
With satellite broadcasts, the amount of recording space the HD DVR needs varies
from channel to channel and from show to show. In general, the more action you see
on your screen, such as in fast-moving sports or action movies, the more recording
space is required. The space required for each show you record affects the total hours
of recording capacity in your HD DVR. High-definition programs use considerably
more space than standard-definition programs.
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What does it mean when my HD DVR says programs will be deleted earlier than
planned?
•
By default, all programs except pay per view events are kept for at least two days.
After that, programs may be deleted to make room for other recordings you request.
Recordings of pay per view events are kept until you delete them. The DVR service
uses this information to figure out not only what space will be available but when it
will become available. If enough space will not be available at the time of recording,
the DVR service tells you which programs would be deleted to make more room.
However, you always have the final say on how long the HD DVR keeps recorded
programs. You can delete programs at any time and can always change how long a
program is saved by changing the “Save until…” option described on page 76.
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Questions About Parental Controls
My Parental Controls are not working.
•
For Parental Controls to work, they must be on (and not temporarily turned off).
Whenever you enter a password to bypass Parental Controls, Parental Controls
become temporarily turned off. If they are temporarily turned off, you can turn them
back on at the Parental Controls screen (see page 91), or by putting your HD DVR in
standby mode and then taking it out of standby.
Do I have to change Parental Controls settings before I can watch a program that
exceeds the current limits?
•
No, you don’t. You can enter the current password to temporarily turn off Parental
Controls. If they are temporarily turned off, you can turn them back on at the Parental
Controls screen (see page 91), or by putting your HD DVR in standby mode and then
taking it out of standby.
I’ve lost my password for Parental Controls. What should I do?
•
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If you have lost your password, and you are a DIRECTV customer, you can call
DIRECTV Customer Care at the phone number provided on the back of this guide.
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Questions About the DIRECTV® HD DVR’s
Phone Calls
My HD DVR is not connecting to the DVR service.
•
Verify that the phone jack is working by connecting a phone to the same jack the HD
DVR is using, and checking for a dial tone. Make sure the phone cord is securely
connected to the HD DVR and the wall jack.
•
Try another local dial-in number from the Phone Dialing Options screen. To get to
Phone Dialing Options, from DIRECTV Central, select Messages & Setup, then
Settings, then Phone, then Change Dialing Options.
•
You may need to change your Phone Dialing Options from the default. After making
changes, make a test call. (Choose Make Test Call from the Phone screen.) If the test
call succeeds, choose “Make Daily Call Now.”
•
If you have voice mail or use another non-standard dial tone, go to Messages & Setup”
then Settings, then Phone, then Change Dialing Options. Turn off “Dial Tone
Detection.”
•
If you have call waiting, go to Messages & Setup, then Settings, then Phone, then
Change Dialing Options. Disable call waiting by entering the correct prefix in Call
Waiting Prefix (usually *70,).
•
If you normally dial a prefix to make phone calls, go to Messages & Setup, then
Settings, then Phone, then Change Dialing Options. Set a Dial Prefix—for example,
“9,” (nine, followed by a comma for a pause).
•
Your phone line may have low voltage. Try setting “Phone avail. detection” to Off
under Dialing Options, described on page 96.
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•
If you have a caller ID box, try removing it from the line since some models interfere
with the HD DVR modem's ability to make a call.
•
If you have a cordless telephone, fax machine, or computer modem connected to the
same line, go to Messages & Setup, then Settings, then Phone, then Change Dialing
Options. Turn off “Phone avail. detection.”
•
You might have too much line noise to make a connection. The HD DVR ships with a
25 foot phone cord. Try a shorter cord, or buy a line noise filter at your local
electronics store.
How long does the regular connection to the DVR service take?
•
It is typically a short call, less than three minutes. When the software is being updated,
it may take longer, but this happens rarely (a few times a year).
Why does the HD DVR have to be connected to a phone line? Do I need to keep the
phone connected all the time?
•
The HD DVR should be plugged in to a land-based phone line at all times to receive
the DVR service and DIRECTV® sports packages, and to send information about pay
per view event purchases to DIRECTV.
Does the regular phone call to the DVR service cost me any money?
•
Connecting to the DVR service via the local dial-in number you chose is the same as
making a local telephone call. Any charges are your responsibility.
Does the occasional phone call to DIRECTV cost me any money?
•
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No, because your HD DVR only calls DIRECTV periodically and a toll free number is
used to make the call.
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What if I need to make a call while the HD DVR is using the phone?
•
When you pick up the phone, the HD DVR will interrupt the download process and
free the phone line for your call. Hang up, wait at least 45 seconds, then pick up the
line again to make a call. The HD DVR will attempt its call again later.
What if my phone line is not operating when the HD DVR tries to make a service call?
•
The HD DVR will continue to attempt to call several times a day until it is successful.
You can check the status of recent phone calls by going to Messages & Setup, then
Settings, and looking at the Phone screen.
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Questions About Audio and Video
I can’t select an alternate audio track.
•
Alternate audio tracks are not available for all programs. If a program has an alternate
audio track, and you are watching it live, you can select it through the channel banner.
•
Programs are recorded with only one audio track, either the primary or an alternate
audio track, so you cannot select an alternate audio track on a recorded program.
•
If you are watching a live program, but are not caught up to live TV (i.e., you could
use the FORWARD button to move forward through the program), alternate audio will
not be available until you catch up with live TV.
Programs are playing in the wrong language.
•
There may be an alternate language selected in Audio Settings. To check, press the
DIRECTV button; then select Messages & Setup, then Settings, then Audio, then
Audio Language. Make sure the language selected is the one you want to hear.
•
An alternate audio track may be selected. (See page 89.)
The audio and video are out of sync.
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•
Press the PAUSE button on the remote control, then press BACK to move back a
frame or two, then press PAUSE again to resume play.
•
Try changing channels.
•
Press the DIRECTV button; then press the LIVE TV button to return to live television.
•
Restart your HD DVR. From Messages & Setup select Restart or Reset System, then
Restart the Recorder. You will see the Welcome screen and the system will restart
within about 45 seconds.
Q u e s t i o n s
A b o u t
A u d i o
I see a message that says “Viewing is not permitted using the HDMI output.”
•
Some high-definition programming is copyright protected using a standard called
HDCP (High-definition Digital Content Protection). If you see this message, it means
your TV is not compatible with HDCP, and it can’t display the program.
The HD DVR’s video outputs will be disabled until you disconnect the cable
connected to its HDMI output jack. You can then view the program using any of the
other video output jacks. To view the program:
a n d
V i d e o
Due to copyright restrictions, you
may not be able to view some
high-definition programs in highdefinition format using the HD DVR. For
more information about digital content
protections, see page 79.
1. Disconnect the HDMI (or HDMI-to-DVI) cable connected to the HD DVR.
2. Connect the HD DVR to your TV using a Component Video cable, an S-Video
cable, or a Composite A/V cable.
3. Select a Video Output Format that will work with the video cable you
connected. Use the FORMAT button on the HD DVR’s front panel. If you used an
S-Video or Composite A/V cable, the format must be “480i.”
4. After you finish watching the program, you can reconnect the HDMI
(or HDMI-to-DVI) cable to watch other programming.
While a cable is connected to the
HDMI Output jack, the Component
Video Output is disabled. You can’t view
video from both the HDMI Output and the
Component Video Output at the same
My HD DVR was working, but now the picture does not move.
•
First, press PLAY to be sure the video is not paused.
•
Try to restart your HD DVR. From DIRECTV Central, select Messages & Setup, then
Restart or Reset System, then Restart the Recorder. You will see the Welcome screen
and the system will restart within about 45 seconds.
time.
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I see a picture, but I don’t hear sound. Or, I hear sound, but don’t see a picture.
Always connect cables from the
OUT jack of one device to the IN
jack of the next. Never connect an IN to
•
Check the audio and video cable connections from your HD DVR to your TV and/or
A/V receiver. Make sure each connection is firmly in place.
•
Many TVs have multiple inputs for audio and video. If you connected both audio and
video to your TV, make sure you used the same input for both, then select that input.
•
You may need to use the “INPUT,” “SOURCE,” or “TV/VIDEO” button on your TV
or its remote control to change video sources. Refer to your TV’s owner’s manual for
information about changing inputs.
•
If you connected video to your TV, and audio to your A/V receiver, make sure both
devices are powered on and the correct input is selected on each.
an IN or an OUT to an OUT.
OUT
IN
I don’t get a picture now, even though I have been able to get one in the past.
138
•
Make sure your TV is showing video from the correct input. Check which of your
TV’s inputs you used to connect video from your HD DVR. You may need to use the
“INPUT,” “SOURCE,” or “TV/VIDEO” button on your TV or TV’s remote control to
change video sources. If you are having trouble changing the video source, refer to the
instructions that came with your TV.
•
Make sure you select a video output format that works with the video cable you
connected from your HD DVR to your TV. Using the FORMAT button on the HD
DVR’s front panel to change output formats. See the table on page 32.
•
Any time you have a problem with your system, you can run a system test. To run the
test, from Messages & Setup, select System Test. The system test checks the HD
DVR’s signal, tuning, access card and phone connection.
Q u e s t i o n s
•
A b o u t
A u d i o
a n d
V i d e o
Try restarting the HD DVR: From Messages & Setup, select Restart or Reset System,
then Restart the Recorder. If you cannot fix the problem, call DIRECTV Customer
Care at 1-800-531-5000.
The HD program I’m watching doesn’t seem to be high-definition quality.
•
Make sure that you connected video from your HD DVR to your HDTV using a highdefinition video cable: the HDMI cable, the HDMI-to-DVI cable, or the Component
Video cable. High-definition video cables carry high-definition video signals, but
standard video cables do not. See page 10 for more about choosing video cables.
•
Make sure that you have selected a high-definition video output format: 720p or 1080i.
See page 29 for more information about video output formats.
•
Some high-definition programs are broadcast with copyright protections. If you
connected your HD DVR to your HDTV using the Component Video cable, programs
broadcast with copyright protections will be displayed in standard definition format.
Check your HDTV’s owner’s manual to see if it is compatible with a protection
standard called HDCP (High-definition Digital Content Protection). If so, we
recommend that you connect your HD DVR to your HDTV using the HDMI or
HDMI-to-DVI cable. This allows you to watch copyright-protected programs in highdefinition format. For more information about HDCP, see page 79.
8
There are too many letterbox or sidebar panels on my screen. My TV picture is
smaller than it should be.
•
Press the RATIO button on the remote control. This changes how your HD DVR
displays a picture when the broadcast aspect ratio (screen width and height) does not
match your TV’s screen size.
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T r o u b l e s h o o t i n g
•
Make sure the HD DVR’s TV Aspect Ratio is set to match the size of your TV screen.
To do this, press the DIRECTV button to go to DIRECTV Central. Select Messages &
Setup, then Settings, then Video, then TV Aspect Ratio.
•
Your TV may be adding panels to the picture. Check your TV’s owner’s manual for
more information about its aspect ratio and letterbox/sidebar panel settings. Your TV
may support “zoom” modes or other settings to correct the picture for best results.
•
Try changing the video output format. To do this, press the FORMAT button on the
HD DVR’s front panel. Choose the option that looks best.
•
Some panels are added to the broadcast signal and cannot be controlled.
Q u e s t i o n s
A b o u t
P a y
P e r
V i e w
Questions About Pay Per View
How do I record a pay per view event?
•
If it is on now, tune to the channel carrying the program and press RECORD.
•
If it is on later, go to live TV, press the GUIDE button to see the guide. Highlight the
program and press SELECT.
How do I cancel a pay per view purchase?
•
You may cancel pay per view purchases before the program airs by using the
Purchases screen. For more information, see page 85.
•
Pay per view purchases made by phone must be canceled by phone as well. (There is
an additional $1.50 charge when pay per view events and movies are ordered by phone
utilizing the automated ordering system, or an additional $5.00 charge for an operatorassisted order.)
I can’t order a pay per view program.
•
•
It may be too late to purchase the program you want. To quickly see other times the
program will be on, do this: In Live TV, tune to the station carrying the pay per view
program you want. There should be a notice saying “This showing is no longer
available.” Press GUIDE to see the guide. Press the RECORD button to see Program
Information for the program. Select “View upcoming showings.” To see live TV
again, press GUIDE.
8
In general, pay per view events can be ordered through the HD DVR within 24 hours
of their air time. If you see a message that says cost information is not available, you
can wait until less than 24 hours before the program airs and try again.
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•
If the program exceeds a limit set with Parental Controls, and Parental Controls are on,
you will need the password to view it.
•
If you are attempting to order a pay per view selection with your remote control and
cannot, call DIRECTV Customer Care at the number provided on the back of this
guide.
I can’t find the station of a pay per view program I ordered.
•
Information about pay per view programs you have purchased using your remote
control is available by selecting Messages & Setup from DIRECTV Central, and then
selecting Purchases.
I can’t cancel a pay per view purchase on the Purchases screen.
•
142
You cannot cancel pay per view orders that you have watched, recorded, or tuned to.
Q ues tio ns
Abo ut
th e
Remo te
C on t ro l
Questions About the Remote Control
My remote control doesn’t work with my television.
•
You need to program the HD DVR’s remote control to control some functions of your
television or audio/visual equipment. See page 110.
My remote control doesn’t work with my HD DVR.
•
Your remote control’s batteries may be weak. If its batteries are weak, the red light on
the end of the remote control will not flash when you press buttons. If you don’t see
the red light on the remote flash, replace the batteries.
•
Make sure the SAT/TV switch is set to “SAT.” The remote will not control the HD
DVR if it is set to “TV.”
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Questions About the DIRECTV® DVR
with TiVo® Service
How do I prevent TiVo Suggestions from being automatically recorded and listed on
Now Playing List?
•
Press the DIRECTV Button, then select Messages & Setup, then Settings, then TiVo
Suggestions, then No.
Will my HD DVR still work without the DVR service?
•
Without the DVR service, your DIRECTV® HD DVR will have no recording
functionality. The HD DVR uses the DVR service to record shows you request,
provide Season Pass recordings, allow you to search for programs by name, and so on.
The DVR service also provides you with new Showcases. Lastly, the service keeps
your HD DVR updated to make sure you have the most current functionality available
for your DIRECTV® HD DVR.
Will the DVR service collect information about my viewing habits?
•
At DIRECTV, we absolutely respect and guard your right to privacy. We have a
privacy policy that maintains complete viewer confidentiality. DIRECTV has created
a very sophisticated system with both protection and customization for our viewers in
mind. It is DIRECTV’s promise to you that you will always maintain control over your
personal information.
For detailed information about the type of information that is collected, refer to the
DIRECTV Privacy Policy. The DIRECTV Privacy Policy is included in your first
monthly statement, and available online at DIRECTV.com.
144
Q u e s t i o n s
A b o u t
t h e
D I R E C T V
®
D V R
w i t h
T i V o
®
S e r v i c e
How does my TiVo Suggestions list get generated? How does it know what I like?
•
Your personal TV preferences are based on programs you have rated with THUMBS
UP and THUMBS DOWN. Also, any program you record that does not already have a
Thumb rating is automatically given one THUMB UP.
TiVo Suggestions isn’t making accurate suggestions for me.
•
If you haven’t had your HD DVR for very long, give it time. It may take a week or two
of use before your personal preference profile has enough data to make interesting
suggestions. The more you press THUMBS UP and THUMBS DOWN and the more
programs you record, the better TiVo Suggestions will be.
If other members of your household are pressing THUMBS UP on shows you don’t
care for, and vice versa, you may find TiVo Suggestions is making some suggestions
that you like, and some that are more appropriate for other members of your
household.
Will I lose my personal preferences and my programs if I lose power temporarily?
•
No, everything is saved—your personal preferences, your To Do List, and your Now
Playing List programs—regardless of the length of time you have lost power. The only
thing you might miss is a recording that was scheduled to occur during the time the
power was out.
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T r o u b l e s h o o t i n g
CHAPTER
9
Warranty and
Specifications
Limited One Year Warranty
148
FCC Information
150
Specifications
152
Safety Instructions
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S p e c i f i c a t i o n s
Limited One Year Warranty
DIRECTV warrants your DIRECTV® HD DVR (Model Number:
HR10-250) and any included accessories against defects in material or
workmanship for a period of one (1) year after the date of purchase.
WHO IS COVERED?
You must have proof of purchase to receive warranty service. A sales
receipt or other document showing that you purchased the product is
considered proof of purchase. THIS LIMITED WARRANTY EXTENDS
ONLY TO THE ORIGINAL CONSUMER PURCHASER OR ANY
PERSON RECEIVING THE DIRECTV® HD DVR AS A GIFT FROM
THE ORIGINAL CONSUMER PURCHASER AND TO NO OTHER
PURCHASER OR TRANSFEREE. THIS WARRANTY DOES NOT
EXTEND TO COMMERCIAL USERS. THIS PRODUCT IS NOT
AUTHORIZED FOR USE OUTSIDE THE UNITED STATES AND
ANY SUCH USE VOIDS THIS WARRANTY.
WHAT IS COVERED?
Warranty coverage begins the day you purchase the product. For one year
from the purchase date, at the option of DIRECTV, the DIRECTV® HD
DVR will be repaired or replaced with a new, repaired, refurbished or
comparable product (whichever is deemed necessary) if it becomes
defective or inoperative. This exchange is done without charge to you for
parts and labor. You will be responsible for the cost of shipping to and
from the location designated by DIRECTV. If DIRECTV cannot
reasonably repair or replace the HD DVR then DIRECTV may, at its sole
discretion, refund the price you paid for the product or the current retail
price of the product.
All products, including replacement products, are covered only for the
original warranty period. When the warranty on the original product
148
expires, the warranty on the replacement product also expires. After one
year from the date of purchase, you pay for the replacement of all parts,
and for all labor charges. SOME STATES DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS,
SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
WHAT IS EXCLUDED?
Your warranty does NOT cover:
• Labor charges for installation or setup of the product.
• Installation, performance of, or repair of: audio/video cabling,
telephone line, or accessory attachments used with the product.
• Product replacement because of misuse, accident, lightning damage,
unauthorized repair, or other cause not within the control of
DIRECTV.
• Incidental or consequential damages resulting from the product.
(SOME STATES DO NOT ALLOW THE EXCLUSION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE EXCLUSION MAY NOT APPLY TO YOU.)
• Any modifications or other changes to the product, including but not
limited to software or hardware modification in any way other than as
expressly authorized by DIRECTV will void this limited warranty.
Except in the case of hardware or software provided by DIRECTV,
adding drive capacity, installing software modifications "hacks" or
utilizing service access or "back doors" will void this limited
warranty.
• Reception transmission problems caused by signal conditions,
telephone line, or cable or antenna systems outside the unit.
• A product that has been modified or adapted to enable it to operate in
any country other than the country for which it was designed,
Limited One Year Warranty
•
•
•
•
manufactured, approved and/or authorized, or repair of products
damaged by these modifications.
A product used for commercial or institutional purposes.
DIRECTV makes no warranty that the access connection will be a
local (not long distance) phone call.
The continued provisioning of any of the programming and other
services delivered through the HD DVR including but not limited to
television programming, show information, program guide data, and
scheduling information.
The content or other recorded programming stored on the HD DVR.
MAKE SURE YOU KEEP...
Please keep your sales receipt or other document showing proof of
purchase. Attach it to this User’s Guide and keep both nearby. Also keep
the original box and packing material in case you need to return your
product.
BEFORE REQUESTING REPAIR SERVICE...
Please check the troubleshooting section of this guide. This may save you
a call to DIRECTV Customer Care.
TO GET WARRANTY SERVICE...
Warranty service will be provided by DIRECTV. If you believe you need
service for your HD DVR, contact DIRECTV at 1-800-DIRECTV
(1-800-347-3288). A representative will go through a diagnostic checklist
with you. If it is determined that the product needs to be returned for
service or exchanged, you will receive a return authorization number. The
representative will give you complete shipping details.
TO GET OUT-OF-WARRANTY SERVICE...
To obtain out-of-warranty service contact DIRECTV at
1-800-DIRECTV (1-800-347-3288) for information on the possibility of
and any costs for repair or replacement of out-of-warranty products.
REMEMBER...
Record the model and serial numbers found on the product below.
MODEL # _____________________________________
SERIAL # _______________________________________
ALL WARRANTIES IMPLIED BY LAW, INCLUDING ANY IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO THE
DURATION OF THIS EXPRESS LIMITED WARRANTY.
WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY THE
LAW OF ANY STATE OF THE U.S.A., THIS EXPRESS LIMITED
WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER
WARRANTIES, GUARANTEES, AGREEMENTS AND SIMILAR
OBLIGATIONS OF DIRECTV. REPAIR OR REPLACEMENT AS
PROVIDED IN THIS LIMITED WARRANTY IS THE EXCLUSIVE
REMEDY UNDER THIS LIMITED WARRANTY. IN NO EVENT
WILL DIRECTV BE LIABLE FOR ANY AMOUNT GREATER THAN
THE RETAIL PRICE OF THE DIRECTV® HD DVR. DIRECTV
SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS
OR IMPLIED WARRANTY ON THE DIRECTV® HD DVR.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG
AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION
MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS
WHICH VARY FROM STATE TO STATE.
DIRECTV, Inc.
2230 E. Imperial Hwy
El Segundo, CA 90245
1-800-DIRECTV (1-800-347-3288)
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FCC Information
Declaration of Conformity—Standards to which Conformity is declared:
FCC Part 15
removing and applying power to the equipment, the user is encouraged to
try to correct the interference by one or more of the following measures:
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
•
•
Responsible Party:
DIRECTV, Inc.
2230 E. Imperial Hwy
El Segundo, CA 90245
1-800-DIRECTV (1-800-347-3288)
•
•
•
Trade Name: DIRECTV
Type of Equipment: DIRECTV® HD DVR
Model Number: HR10-250
Federal Communications Commission (FCC): This equipment complies
with both Part 15 and Part 68 of the FCC rules.
Your DIRECTV® HD DVR complies with the limits for a Class B digital
device, pursuant to Part 15 of the FCC rules.These limits are designed to
provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio
communications. However there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
150
•
•
Reorient or relocate the receiving satellite dish antenna.
Increase the separation between the equipment and the
DIRECTV® HD DVR.
Connect the equipment into an outlet on a circuit different from that
to which the DIRECTV® HD DVR is connected.
Consult the dealer or an experienced radio/TV technician for help.
The user may find the following booklet, prepared by the Federal
Communications Commission, helpful: “How to Identify and Resolve
Radio and TV Interference Problems.” This booklet is available from the
U.S. Government Printing Office, Washington, DC. To meet FCC
requirement, only peripherals (computer input/output devices, terminals,
printers, etc.) certified to comply with Class B limits may be attached to
this device. Operation with noncertified peripherals is likely to result in
interference to radio and TV reception. To meet FCC requirements,
shielded cables are required to connect the device to a personal computer,
peripheral, or other Class B certified device.
This equipment complies with Part 68 of the FCC Rules and the
requirements adopted by ACTA. On the back of this equipment is a label
that contains a product identifier in the format US:AAAEQ##TXXXX. If
requested, this information must be provided to your telephone company.
A plug and jack used to connect this equipment to the premises wiring
and telephone network must comply with the applicable FCC Part 68
rules and requirements adopted by ACTA. A compliant telephone cord
and modular plug is provided with this product. It is designed to be
F CC
connected to a compatible modular jack that is also compliant. See
installation instructions for details.
The REN is used to determine the number of devices that may connect to
a telephone line. Excessive RENs on a telephone line may result in the
devices not ringing in response to an incoming call. In most but not all
areas, the sum of the RENs should not exceed five (5.0). To be certain of
the number of devices that may be connected to a line, as determined by
the total RENs, contact your local telephone company. The REN for this
product is part of the product identifier that has the format
US:AAAEQ##TXXXX. The digits represented by ## are the REN
without the decimal point (e.g., 03 is a REN of 0.3).
In f o r ma tio n
DIRECTV, Inc.
2230 E. Imperial Hwy
El Segundo, CA 90245
1-800-DIRECTV (1-800-347-3288)
DO NOT DISASSEMBLE THIS EQUIPMENT. It does not contain any
user-serviceable components.
We recommend the installation of an AC surge arrester in the AC outlet
to which this equipment is connected. Telephone companies report that
electrical surges, typically lightning transients, are very destructive to
customer terminal equipment connected to AC power sources.
If this DIRECTV® HD DVR causes harm to the telephone network, the
telephone company will notify you in advance that temporary
discontinuance of service may be required. But if advance notice isn’t
practical, the telephone company will notify the customer as soon as
possible. Also, you will be advised of your right to file a complaint with
the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment,
operations or procedures that could affect the proper functioning of your
equipment. If they do, you will be notified in advance in order for you to
make necessary modifications to maintain uninterrupted service.
If trouble is experienced with this unit, for repair or warranty
information, please contact DIRECTV Customer Care at the address and
phone number listed below. If the equipment is causing harm to the
network, the telephone company may request that you disconnect the
equipment until the problem is resolved.
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Specifications
CAUTION: To prevent electrical
Satellite In:
F-Type Connector Female (2)
shock, match wide blade of plug
Antenna RF In:
F-Type Connector Female
Video Out:
S-Video 4-Pin Mini DIN
Composite Video RCA (1)
Component Video RCA (1)
HDMI Digital Audio & Video (1)
Audio Out:
Stereo L/R RCA (1 pair)
Optical SPDIF Digital
Telephone:
RJ-11 Female, 2-Wire
Control Out:
3.5mm Mini Jack Sockets (2)
Card Slot:
Access Card Connector
Expansion Port
USB (2)
Power:
120VAC, 60Hz, 40W
Ambient (external)
Operating Temperature:
15 ° C to 35 ° C
Operating Humidity:
5% to 80%
Dimensions:
15" w X 12" d X 3" h
Remote Control:
36 Button with AA Batteries (2)
Modem
v.34 capable
to wide slot, and fully insert.
Recording capacity depends on
signal quality and type of
programming being recorded.
152
S p e c i f i c a t i o n s
MACROVISION COPYRIGHT PROTECTION
DIRECTV®
DIRECTV UPGRADES
The
HD DVR incorporates copyright protection technology
that is protected by U.S. patents and other intellectual property rights.
Use of this copyright protection technology must be authorized by
Macrovision, and is intended for home and other limited pay per view
uses only unless otherwise authorized by Macrovision. Reverse
engineering or disassembly is prohibited. U.S. patent Nos. 4,631,603,
4,577,216, 4,819,098 and 4,907,093 licensed for limited pay per view
uses only.
Your HD DVR is able to receive upgrades or modifications to some of its
features and functions. These modifications will occur automatically,
usually at times when the HD DVR would not be in use. If your HD DVR
is in use when an upgrade or modification is sent, you may experience a
disruption in reception for a minute or two. Your reception should return
to normal after the modification is complete. Your HD DVR must be
plugged in to receive the upgrade. Do not unplug your receiver while an
upgrade is in progress.
LINUX SOURCE NOTICE
LOCAL CHANNELS FROM DIRECTV
DIRECTV®
The
HD DVR is powered by the Linux operating system.
The machine-readable copy of the corresponding source code is available
for the cost of distribution. Please visit www.tivo.com/linux for more
information. To read the Linux software license, see Appendix B, “GNU
General Public License” on page 166.
With this HD DVR and the proper satellite dish antenna, you may be able
to subscribe to local channels from DIRECTV in certain areas.
Additional equipment may be required in some markets. Check with your
retailer or visit DIRECTV.com for information on availability of local
channels from DIRECTV in your area.
TELEPHONE LINE INTERRUPTION
DIRECTV DISCLAIMERS
DIRECTV®
Periodically, the
HD DVR dials in to the DVR service via
your telephone line. If you pick up your telephone during the time
information is being transferred, you will hear static noise. If you would
like to use your telephone while the information is being transferred, you
can hang up, wait at least 45 seconds, and pick up your telephone again.
The HD DVR will disconnect and allow you to place your call. You can
also interrupt the transfer at any time by temporarily unplugging the
phone line from the HD DVR. If the transfer is interrupted, it will resume
at a later time.
DIRECTV® programming and DIRECTV® DVR service subscriptions
required and sold separately.
Activation of programming may be subject to credit approval and
requires valid service address, social security number and/or major credit
card. Deposit or prepayment may be required. Programming subject to
change. You must be physically located in the U.S. to be an authorized
DIRECTV customer. DIRECTV services not provided outside the U.S.
DIRECTV programming is sold separately and independently of
DIRECTV System hardware. A valid programming subscription is
required to operate DIRECTV System hardware. Activate your
DIRECTV programming today at 1-800-DIRECTV (1-800-347-3288).
9
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DIRECTV DISCLAIMERS (Continued)
Receipt of DIRECTV® programming is subject to the terms of the
DIRECTV Customer Agreement; a copy is provided in your first billing
statement. DIRECTV service not available outside the U.S. Signal theft
is subject to civil and criminal penalties.
For full functionality, this HD DVR requires connection of two (2)
satellite inputs from a triple-LNB DIRECTV System dish antenna; the
second satellite input must be connected into the HD DVR’s Satellite In
2 jack. Professional installation highly recommended.
For access to high-definition programming, a triple LNB multi-satellite
dish antenna, along with a high-definition capable DIRECTV® Receiver
and high-definition television is required. Satellite dish antenna sold
separately.
Due to copyright restrictions, you may not be able to view some highdefinition programs in high-definition format using the HD DVR.
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S p e c i f i c a t i o n s
S a f e t y
I n s t r u c t i o n s
Safety Instructions
This product was designed and manufactured to meet strict quality and safety standards. There are, however, some installation and operation
precautions of which you should be particularly aware. Please read these instructions before operating the equipment and save them for future
reference.
1. Read Instructions—All the safety and operating instructions should be read and understood before the appliance is operated.
2. Retain Instructions—The safety and operating instructions should be retained for future reference.
3. Heed Warnings—All warnings on the appliance and in the operating instructions should be followed.
4. Follow Instructions—All operating and use instructions should be followed.
5. Water and Moisture—The appliance should not be used near water—for example, near a bathtub, washbowl, kitchen sink, laundry tub, in a wet
basement or near a swimming pool, etc.
6. An appliance and cart combination should be moved with care. Quick stops, excessive force, and uneven surfaces may cause the appliance and cart
combination to overturn.
7. Tilt/Stability—All televisions must comply with recommended international global safety standards for tilt and stability properties of their cabinet
design. Do not compromise these design standards by applying excessive pull force to the front, or top, of the cabinet, which could ultimately overturn
the product. Also, do not endanger yourself, or children, by placing electronic equipment/toys on top of the cabinet. Such items could unexpectedly fall
from the top of the set and cause product damage and/or personal injury.
8. Ventilation—This appliance should be situated so that its location or position does not interfere with its proper ventilation. The openings should
never be blocked by placing the product on a bed, sofa, rug, or similar surface. This product should not be placed in a built-in installation such as a
bookcase or rack unless proper ventilation is provided.
9. Heat—The appliance should be situated away from heat sources such as radiators, heat registers, stoves, or other appliances (including amplifiers)
that produce heat.
9
10. Power Cord Protection—Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against
them, paying particular attention to cords and plugs, convenience receptacles, and the point where they exit from the appliance.
155
C h a pt e r
9
W a r r a n t y
a n d
S p e c i f i c a t i o n s
11. Battery Caution—Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the
manufacturer. Dispose of used batteries according to the manufacturer’s instructions.
12. Object and Liquid Entry—Never push objects of any kind into this product through cabinet slots, as they may touch dangerous voltage points or
short the parts, resulting in the risk of fire or electric shock. Never spill liquid of any kind on this product.
13. Damage Requiring Service—The appliance should be serviced by qualified service personnel when:
•
The power supply cord or plug is damaged or frayed;
•
Liquid has spilled into the product;
•
The product has been exposed to rain or water;
•
The product does not operate normally when you follow the operating instructions (adjust only those controls that are discussed in the User’s
Guide, as improper adjustment of other controls may result in damage, often requiring extensive work by a qualified technician to restore the
product to normal performance);
•
The product has been dropped or the cabinet damaged;
•
The product exhibits a distinct change in performance.
14. Servicing—The user should not attempt service to the appliance beyond that described in the Troubleshooting section of this guide. All other
servicing should be referred to qualified service personnel.
15. Cleaning—Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners; use a damp cloth for cleaning.
If the product comes in contact with any liquid, unplug the phone line and the power adapter and let the unit dry thoroughly before plugging it back in.
16. Power Source—This product should be operated only from the type of power source indicated on the marking label or in the User’s Guide. If you
are not sure of the type of power supply to your home, consult your dealer or local power company.
17. Overloaded Power Outlets—do not overload wall outlets and extension cords, as this can result in the risk of fire or electric shock.
18. Electric Shock—To reduce the risk of electric shock, do not disassemble this product. Take it to a qualified serviceperson when service or repair
work is required. Opening or removing covers may expose you to dangerous voltage or other risks. Incorrect reassembly can cause electric shock when
this product is subsequently used.
19. Telephone Usage—When using your telephone equipment, basic safety precautions should be always followed to reduce the risk of fire, electric
shock and injury to persons. To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord.
156
S a f e t y
I n s t r u c t i o n s
20. Movement—Avoid moving the unit while it is plugged in to avoid accumulative shock and vibration damage to the internal hard disk drive.
21. Polarization—The DIRECTV® HD DVR is equipped with a plug that will fit into the power outlet only one way. Do not modify the plug. If the
plug does not fit, contact your electrician to replace your outlet. To prevent electric shock, do not use this plug with an extension cord or outlet unless
you can fully insert the blades without blade exposure.
22. Satellite Dish Antenna Grounding—The outdoor satellite dish antenna and the cable which connects the satellite dish antenna to the HD DVR must
comply with local installation codes and the appropriate sections of the National Electric Code (NEC). In particular they must comply with Article 81015, which covers proper installation and grounding of television receiving equipment. They must also comply with Article 820-33, which specifies that
the satellite dish antenna cable ground shall be connected to the grounding system of the building as close to the point of cable entry as is practical.
These codes require proper grounding of the metal structure of the outdoor satellite dish antenna and grounding of the connecting cable at a point where
it enters the house (or other building). If a professional installs the Satellite Dish Antenna, be sure that the installer observes installation codes. If
additional local installation codes apply, contact local inspection authorities. It is important to comply with these codes for proper operation of the HD
DVR.
Example of Proper Antenna Grounding
Ground clamp
Electric service
equipment
Coaxial cable
Grounding block
Coaxial cable
Grounding conductors
Ground clamps
Power service grounding electrode
(NEC Art. 250 Part H)
9
Note: If the Satellite/Antenna cable is grounded correctly (as specified above), connecting it to the DIRECTV® HD DVR will properly ground the HD
DVR. The HD DVR must be properly grounded before you connect it to a telephone line, and it must remain grounded thereafter.
157
C h a pt e r
158
9
W a r r a n t y
a n d
S p e c i f i c a t i o n s
APPENDIX A
Front and Back Panel
Reference
A p p e n d i x
A
F r o n t
a n d
B a c k
P a n e l
R e f e r e n c e
Front Panel Reference
8
10
1
2
3
4
5 6 7
9
12
11
This section describes the buttons, lights, and other elements on the front panel of the
DIRECTV® HD DVR.
1. Access Card door. Open the access card door and insert your access card here. An
access card is required to receive DIRECTV® programming. See page 6 for more
information.
2. FORMAT button. Use this button to change the Video Output Format. Each time the
button is pressed, the next output format is selected and the corresponding light (see
below) is lit. The formats are selected in the following order: 480i, 480p, 720p, 1080i.
See page 29 for more information about Video Output Format settings.
160
Fr on t
Pa ne l
Ref ere n ce
3. Video Output Format lights. The light currently lit indicates the selected Video
Output Format. See page 29 for more information.
4. Power and Record lights. The Power light indicates that the HD DVR is powered on.
This light changes color to amber when a button on the remote or the front panel is
pressed. The Record light is red while a recording is unprogressive. It turns amber
when a connection to the DVR service is in progress. These lights are both off when
the HD DVR is in Standby mode.
5. STANDBY button. Press this button to put the HD DVR into Standby mode. Press it
again to exit Standby mode. See page 108 for more information.
6. IR Sensor. The HD DVR receives IR (infrared) signals from your remote control
through this sensor. Make sure it is always clean and unobstructed.
7. GUIDE button. Press this button to display the DIRECTV Advanced Program Guide™.
Press it again and the Guide disappears. See page 74 for more information.
8. DIRECTV button. Press this button to go to DIRECTV Central. Press it a second time
to go to your Now Playing List.
9. SELECT button. Use this button (along with the ARROW button, below) to make
selections on the screen.
10. ARROW button. Use this button to move UP, DOWN, LEFT and RIGHT.
11. INFO button. In live TV, press this button to display the Channel Banner. (See page 72
for more information.) When the Guide is displayed, press INFO to see Guide Options.
(See page 40.) On a Program Information screen, press INFO to view Program Details.
A
12. LIVE TV button. Press this button to go to live TV.
161
A p p e n d i x
A
F r o n t
a n d
B a c k
P a n e l
R e f e r e n c e
Back Panel Reference
1
2
3 5
4 6
9
7
8
11
10
12
13
This section describes the use of the connection jacks on the back panel of the
DIRECTV® HD DVR. If your setup doesn’t match any of the examples, you can use this
information for general reference as you set up your equipment. See page 10 for more
information about audio and video cables and connections.
1. AC ~ In. When you’ve finished making all of the other connections, plug the AC power
cord (supplied) into this opening to turn on the HD DVR. The HD DVR does not use a
separate on/off switch; plugging it in switches it on.
2. Phone Jack. Connect the HD DVR to your phone line using the telephone cord
(supplied) and optional telephone line splitter (supplied). Your HD DVR needs to be
connected to a standard analog phone jack for DVR service and pay per view
162
B a c k
P a ne l
R e f e r e n c e
functionality. The HD DVR periodically makes a brief phone call to update your
service information. Do not connect the HD DVR to digital PBX systems. Doing so
may permanently damage your HD DVR’s modem and will void your warranty.
3. Serial. For future use.
4. IR. For future use.
5. HDMI Output. If your TV has an HDMI input jack, you can connect your HD DVR to
your TV using the HDMI cable (supplied). If your TV has a DVI input jack, you can
connect the HD DVR to your TV using the HDMI-to-DVI cable (supplied). Keep in
mind that the HDMI Output jack can send audio and video, but a DVI Input jack
accepts video only. So if you use the HDMI-to-DVI cable, you will need to make a
separate audio connection.
While a cable is connected to the HDMI Output jack, the Component Video Output is
disabled. You can’t view video from both the HDMI Output and the Component Video
Output at the same time.
6. USB (Universal Serial Bus). (2 each) For future use.
7. Component Video Output. If your TV has Component Video Input jacks, you can
connect the HD DVR to your TV using the Component Video cable (supplied). The
Component Video Output is disabled if you connect a cable to the HD DVR’s HDMI
Output jack. You can’t view video from both the HDMI Output and the Component
Video Output at the same time.
8. Composite A/V Output. The red and white jacks (L and R) send a stereo audio signal,
while the yellow (video) jack sends a standard-definition analog picture. Use the
Composite A/V cable (supplied) to connect your HD DVR to your TV, A/V receiver,
VCR, or DVD recorder with these jacks. The yellow video jack sends a picture only if
the HD DVR’s video output format is set to “480i.” See page 29 for more about video
A
163
A p p e n d i x
A
F r o n t
a n d
B a c k
P a n e l
R e f e r e n c e
output format settings. If you use a different connector for video, you can still use just
the red and white (L and R) jacks for stereo audio.
9. Digital Audio Out. Use the Digital Audio Out to connect your HD DVR to an A/V
receiver with a digital audio input. To do so, you will need an optical digital audio
cable (not supplied). If you connect your HD DVR to a Dolby® Digital compatible
A/V receiver using an optical digital audio cable, you can enjoy true multi-speaker
home theater sound.
10. S-Video Output. Use the S-Video cable (supplied) to connect your HD DVR to your
TV, A/V receiver, VCR, or DVD recorder with this jack. If you use this connection,
you will have to make a separate audio connection using the Composite A/V jacks
(described above), or the Digital Audio jack. The S-Video output jack sends a picture
only if the HD DVR’s video output format is set to “480i.” See page 29 for more about
video output format settings.
For access to high-definition
programming, a triple LNB multisatellite dish antenna, along with a highdefinition capable DIRECTV Receiver and
high-definition television is required.
Satellite dish antenna sold separately.
Due to copyright restrictions, you may not
be able to view some high-definition
programs in high-definition format using
the HD DVR.
164
11. Satellite In 2. If you have a dual LNB or triple LNB satellite dish, you can connect the
second satellite cable from your wall to the Satellite In 2 jack. Connecting both
Satellite In 1 and Satellite In 2, and completing the required steps in Guided Setup,
allows you to record two programs at the same time (dual tuner).
12. Satellite In 1. Connect the satellite cable from your wall to the Satellite In 1 jack. You
will not be able to watch DIRECTV® channels if you do not make this connection.
13. Antenna RF In. If you have an off-air antenna, connect it to the HD DVR using its
Coaxial RF cable. See page 28 for more information about connecting an off-air
antenna to receive high-definition channels broadcast in your area.
APPENDIX B
GNU General Public License
A p p e n d i x
B
G N U
G en e r a l
P u b li c
L i c e n s e
GNU General Public License
Version 2, June 1991
Copyright (C) 1989, 1991 Free Software Foundation, Inc.
59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
Everyone is permitted to copy and distribute verbatim copies of this
license document, but changing it is not allowed.
Preamble
The licenses for most software are designed to take away your freedom to
share and change it. By contrast, the GNU General Public License is
intended to guarantee your freedom to share and change free software—
to make sure the software is free for all its users. This General Public
License applies to most of the Free Software Foundation’s software and
to any other program whose authors commit to using it. (Some other
Free Software Foundation software is covered by the GNU Library
General Public License instead.) You can apply it to your programs, too.
When we speak of free software, we are referring to freedom, not price.
Our General Public Licenses are designed to make sure that you have the
freedom to distribute copies of free software (and charge for this service
if you wish), that you receive source code or can get it if you want it, that
you can change the software or use pieces of it in new free programs; and
that you know you can do these things.
To protect your rights, we need to make restrictions that forbid anyone to
deny you these rights or to ask you to surrender the rights. These
restrictions translate to certain responsibilities for you if you distribute
copies of the software, or if you modify it.
166
For example, if you distribute copies of such a program, whether gratis or
for a fee, you must give the recipients all the rights that you have. You
must make sure that they, too, receive or can get the source code. And
you must show them these terms so they know their rights.
We protect your rights with two steps: (1) copyright the software, and (2)
offer you this license which gives you legal permission to copy, distribute
and/or modify the software.
Also, for each author’s protection and ours, we want to make certain that
everyone understands that there is no warranty for this free software. If
the software is modified by someone else and passed on, we want its
recipients to know that what they have is not the original, so that any
problems introduced by others will not reflect on the original authors’
reputations.
Finally, any free program is threatened constantly by software patents.
We wish to avoid the danger that redistributors of a free program will
individually obtain patent licenses, in effect making the program
proprietary. To prevent this, we have made it clear that any patent must
be licensed for everyone’s free use or not licensed at all.
The precise terms and conditions for copying, distribution and
modification follow.
GNU GENERAL PUBLIC LICENSE
Terms and conditions for copying, distribution and modification.
0. This License applies to any program or other work which contains a
notice placed by the copyright holder saying it may be distributed under
the terms of this General Public License. The “Program,” below, refers
to any such program or work, and a “work based on the Program” means
G N U
either the Program or any derivative work under copyright law: that is to
say, a work containing the Program or a portion of it, either verbatim or
with modifications and/or translated into another language. (Hereinafter,
translation is included without limitation in the term “modification”.)
Each licensee is addressed as “you”.
Activities other than copying, distribution and modification are not
covered by this License; they are outside its scope. The act of running
the Program is not restricted, and the output from the Program is covered
only if its contents constitute a work based on the Program (independent
of having been made by running the Program). Whether that is true
depends on what the Program does.
1. You may copy and distribute verbatim copies of the Program's source
code as you receive it, in any medium, provided that you conspicuously
and appropriately publish on each copy an appropriate copyright notice
and disclaimer of warranty; keep intact all the notices that refer to this
License and to the absence of any warranty; and give any other recipients
of the Program a copy of this License along with the Program.
You may charge a fee for the physical act of transferring a copy, and you
may at your option offer warranty protection in exchange for a fee.
2. You may modify your copy or copies of the Program or any portion of
it, thus forming a work based on the Program, and copy and distribute
such modifications or work under the terms of Section 1 above, provided
that you also meet all of these conditions:
a) You must cause the modified files to carry prominent notices stating
that you changed the files and the date of any change.
b) You must cause any work that you distribute or publish, that in
whole or in part contains or is derived from the Program or any part
thereof, to be licensed as a whole at no charge to all third parties under
the terms of this License.
G e n e r a l
P u b l i c
L i c e n s e
c) If the modified program normally reads commands interactively
when run, you must cause it, when started running for such interactive
use in the most ordinary way, to print or display an announcement
including an appropriate copyright notice and a notice that there is no
warranty (or else, saying that you provide a warranty) and that users may
redistribute the program under these conditions, and telling the user how
to view a copy of this License. (Exception: if the Program itself is
interactive but does not normally print such an announcement, your work
based on the Program is not required to print an announcement.)
These requirements apply to the modified work as a whole. If
identifiable sections of that work are not derived from the Program, and
can be reasonably considered independent and separate works in
themselves, then this License, and its terms, do not apply to those
sections when you distribute them as separate works. But when you
distribute the same sections as part of a whole which is a work based on
the Program, the distribution of the whole must be on the terms of this
License, whose permissions for other licensees extend to the entire
whole, and thus to each and every part regardless of who wrote it.
Thus, it is not the intent of this section to claim rights or contest your
rights to work written entirely by you; rather, the intent is to exercise the
right to control the distribution of derivative or collective works based on
the Program.
In addition, mere aggregation of another work not based on the Program
with the Program (or with a work based on the Program) on a volume of
a storage or distribution medium does not bring the other work under the
scope of this License.
3. You may copy and distribute the Program (or a work based on it, under
Section 2) in object code or executable form under the terms of Sections
1 and 2 above provided that you also do one of the following:
B
167
A p p e n d i x
B
a) Accompany it with the complete corresponding machine-readable
source code, which must be distributed under the terms of Sections 1 and
2 above on a medium customarily used for software interchange; or,
b) Accompany it with a written offer, valid for at least three years, to
give any third party, for a charge no more than your cost of physically
performing source distribution, a complete machine-readable copy of the
corresponding source code, to be distributed under the terms of Sections
1 and 2 above on a medium customarily used for software interchange;
or,
c) Accompany it with the information you received as to the offer to
distribute corresponding source code. (This alternative is allowed only
for noncommercial distribution and only if you received the program in
object code or executable form with such an offer, in accord with
Subsection b above.)
The source code for a work means the preferred form of the work for
making modifications to it. For an executable work, complete source
code means all the source code for all modules it contains, plus any
associated interface definition files, plus the scripts used to control
compilation and installation of the executable. However, as a special
exception, the source code distributed need not include anything that is
normally distributed (in either source or binary form) with the major
components (compiler, kernel, and so on) of the operating system on
which the executable runs, unless that component itself accompanies the
executable.
If distribution of executable or object code is made by offering access to
copy from a designated place, then offering equivalent access to copy the
source code from the same place counts as distribution of the source
code, even though third parties are not compelled to copy the source
along with the object code.
168
G N U
G en e r a l
P u b li c
L i c e n s e
4. You may not copy, modify, sublicense, or distribute the Program
except as expressly provided under this License. Any attempt otherwise
to copy, modify, sublicense or distribute the Program is void, and will
automatically terminate your rights under this License.
However, parties who have received copies, or rights, from you under
this License will not have their licenses terminated so long as such parties
remain in full compliance.
5. You are not required to accept this License, since you have not signed
it. However, nothing else grants you permission to modify or distribute
the Program or its derivative works. These actions are prohibited by law
if you do not accept this License. Therefore, by modifying or distributing
the Program (or any work based on the Program), you indicate your
acceptance of this License to do so, and all its terms and conditions for
copying, distributing or modifying the Program or works based on it.
6. Each time you redistribute the Program (or any work based on the
Program), the recipient automatically receives a license from the original
licensor to copy, distribute or modify the Program subject to these terms
and conditions. You may not impose any further restrictions on the
recipients' exercise of the rights granted herein. You are not responsible
for enforcing compliance by third parties to this License.
7. If, as a consequence of a court judgment or allegation of patent
infringement or for any other reason (not limited to patent issues),
conditions are imposed on you (whether by court order, agreement or
otherwise) that contradict the conditions of this License, they do not
excuse you from the conditions of this License. If you cannot distribute
so as to satisfy simultaneously your obligations under this License and
any other pertinent obligations, then as a consequence you may not
distribute the Program at all. For example, if a patent license would not
permit royalty-free redistribution of the Program by all those who receive
G N U
copies directly or indirectly through you, then the only way you could
satisfy both it and this License would be to refrain entirely from
distribution of the Program.
If any portion of this section is held invalid or unenforceable under any
particular circumstance, the balance of the section is intended to apply
and the section as a whole is intended to apply in other circumstances.
It is not the purpose of this section to induce you to infringe any patents
or other property right claims or to contest validity of any such claims;
this section has the sole purpose of protecting the integrity of the free
software distribution system, which is implemented by public license
practices. Many people have made generous contributions to the wide
range of software distributed through that system in reliance on
consistent application of that system; it is up to the author/donor to
decide if he or she is willing to distribute software through any other
system and a licensee cannot impose that choice.
This section is intended to make thoroughly clear what is believed to be a
consequence of the rest of this License.
8. If the distribution and/or use of the Program is restricted in certain
countries either by patents or by copyrighted interfaces, the original
copyright holder who places the Program under this License may add an
explicit geographical distribution limitation excluding those countries, so
that distribution is permitted only in or among countries not thus
excluded. In such case, this License incorporates the limitation as if
written in the body of this License.
9. The Free Software Foundation may publish revised and/or new
versions of the General Public License from time to time. Such new
versions will be similar in spirit to the present version, but may differ in
detail to address new problems or concerns.
G e n e r a l
P u b l i c
L i c e n s e
Each version is given a distinguishing version number. If the Program
specifies a version number of this License which applies to it and “any
later version”, you have the option of following the terms and conditions
either of that version or of any later version published by the
FreeSoftware Foundation. If the Program does not specify a version
number of this License, you may choose any version ever published by
the Free Software Foundation.
10. If you wish to incorporate parts of the Program into other free
programs whose distribution conditions are different, write to the author
to ask for permission. For software which is copyrighted by the Free
Software Foundation, write to the Free Software Foundation; we
sometimes make exceptions for this. Our decision will be guided by the
two goals of preserving the free status of all derivatives of our free
software and of promoting the sharing and reuse of software generally.
No Warranty
11. Because the program is licensed free of charge, there is no warranty
for the program, to the extent permitted by applicable law. Except when
otherwise stated in writing the copyright holders and/or other parties
provide the program “as is” without warranty of any kind, either
expressed or implied, including, but not limited to, the implied warranties
of merchantability and fitness for a particular purpose. The entire risk as
to the quality and performance of the program is with you. Should the
program prove defective, you assume the cost of all necessary servicing,
repair or correction.
12. In no event unless required by applicable law or agreed to in writing
will any copyright holder, or any other party who may modify and/or
redistribute the program as permitted above, be liable to you for
damages, including any general, special, incidental or consequential
damages arising out of the use or inability to use the program (including
B
169
A p p e n d i x
B
but not limited to loss of data or data being rendered inaccurate or losses
sustained by you or third parties or a failure of the program to operate
with any other programs), even if such holder or other party has been
advised of the possibility of such damages.
End of terms and conditions.
How to Apply These Terms to Your New Programs
If you develop a new program, and you want it to be of the greatest
possible use to the public, the best way to achieve this is to make it free
software which everyone can redistribute and change under these terms.
To do so, attach the following notices to the program. It is safest to
attach them to the start of each source file to most effectively convey the
exclusion of warranty; and each file should have at least the “copyright”
line and a pointer to where the full notice is found.
<one line to give the program’s name and a brief idea of what it does.>
Copyright (C) <year> <name of author>
This program is free software; you can redistribute it and/or modify it
under the terms of the GNU General Public License as published by the
Free Software Foundation; either version 2 of the License, or (at your
option) any later version.
This program is distributed in the hope that it will be useful, but
WITHOUT ANY WARRANTY; without even the implied warranty of
MERCHANTABILITY or FITNESS FOR A PARTICULAR
PURPOSE. See the GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with this program; if not, write to the Free Software Foundation,
Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
Also add information on how to contact you by electronic and paper mail.
170
G N U
G en e r a l
P u b li c
L i c e n s e
If the program is interactive, make it output a short notice like this when
it starts in an interactive mode:
Gnomovision version 69, Copyright (C) year name of author
Gnomovision comes with ABSOLUTELY NO WARRANTY; for details
type ‘show w’.
This is free software, and you are welcome to redistribute it under certain
conditions; type ‘show c’ for details.
The hypothetical commands ‘show w’ and ‘show c’ should show the
appropriate parts of the General Public License. Of course, the
commands you use may be called something other than ‘show w’ and
‘show c’; they could even be mouse-clicks or menu items—whatever
suits your program.
You should also get your employer (if you work as a programmer) or
your school, if any, to sign a “copyright disclaimer” for the program, if
necessary. Here is a sample; alter the names:
Yoyodyne, Inc., hereby disclaims all copyright interest in the program
‘Gnomovision’ (which makes passes at compilers) written by James
Hacker.
<signature of Ty Coon>, 1 April 1989
Ty Coon, President of Vice
This General Public License does not permit incorporating your program
into proprietary programs. If your program is a subroutine library, you
may consider it more useful to permit linking proprietary applications
with the library. If this is what you want to do, use the GNU Library
General Public License instead of this License.
Index
I n de x
A
A/V receiver 8
programming remote to control 110
access card 6
accessories and cables 9
activate DIRECTV and DVR services 27
Actor WishList. See WishList.
ADVANCE button 70
Advanced Program Guide 74
advisories 77
alternate audio 89
antenna
off-air 7
area code 33
see also dial-in number
aspect ratio 30, 103
audio cables
choosing 10
digital 10
audio controls
choosing alternate audio on the
Channel Banner 72
audio settings 89
auto re-lock option for
Parental Controls 92
auto-recording WishList
setting up 67
B
BACK button 70
172
back panel reference 162–164
Browse by Channel 60
Browse by Time 59
C
cables and accessories 9
call waiting 98
call waiting prefix 98
capacity 130
captions
digital 101
standard 101
Category only WishList. See WishList.
Channel Banner 72
channel banner
clearing the banner quickly 90
channels
Favorite 90
lists of 90
using channel lists in the guide 56
You Receive 90
channels settings 90
Channels You Receive 90
clock
how the HD DVR’s clock is set 129
closed captioning 72
closed captions 101
Coaxial RF cable 11
code search
performing 112
Component Video cable 11
Composite A/V cable 11
content advisories 77
control buttons
using the 70
copyright protection 79, 137
Customer Care
contact information 118
D
daily call 133
dial prefix 97
dial tone detection 98
dial-in number 33, 96
dialing options 96
digital captions 101
Digital Visual Interface (DVI) 7
Director WishList. See WishList.
DIRECTV messages 84
Dolby Digital audio 8, 89
Dolby Pro Logic 8
Dolby Surround Sound 8
dual LNB 3
dual tuner 6, 48
changing channels with 73
DVI 7
DVI jack
connecting to 10
E
EDTV 7
F
Favorite channels 90
Favorites 90
FCC information 150
filter
filter the program guide 56
see also channels
FORMAT button 29, 102
FORWARD button 70
front panel reference 160–161
G
Glossary of Icons vii
GNU General Public License 166
guide options 40
guide styles 74
Guided Setup
activate DIRECTV service 27
overview 22
phone setup 33
Satellite Dish Guided Setup 23
H
HD programs
finding 80
watching 78
HDCP 79, 137
HDMI 7
HDMI cable 10
HDMI output
copyright protection and 79, 137
HDMI-to-DVI cable 10
HDTV 7
definition of 2
HDTV receiver 7
High Definition Multimedia
Interface (HDMI) 7
I
in jack 12, 14, 15, 16, 17, 18, 19
INSTANT REPLAY button 70
interlaced scanning 31
J
jacks 12, 14, 15, 16, 17, 18, 19
L
letterbox 75
Linux software license 166
LINUX source, obtaining 153
LNB 3, 4
M
Macrovision information 153
manual Season Pass 61
Manually Record Time/Channel 61
messages 84
MPAA ratings 77
multiswitch 6
MUTE button, programming 111
O
off-air antenna 7
Optical Digital Audio cable 11
out jack 12, 14, 15, 16, 17, 18, 19
Output Format 29, 102
Overtime Scheduler 52
P
Parental Controls 91–94
lost password 132
spending limit 94
Parental Controls auto re-lock option 92
password
lost Parental Controls password 132
PAUSE button 70
pay per view 86
For spending limits, see also
Parental Controls
performing a code search 112
phone avail. detection 98
phone connection
daily call 96
test call 96
phone jack 3
phone line 3
interruption 153
phone settings 96
phone setup 33
phone troubleshooting 133
PLAY button 70
program guide
customizing 56
Program Guide Data 25
173
I n de x
programmable buttons
resetting 114
progressive scanning 31
R
rating settings
movies and 92
MPAA definitions 95
TV content and 92
TV movies and 92
TV ratings definitions 95
ratings 77
RATIO button 30, 103
record
from live TV 57
from the guide 57
RECORD button 70
recording capacity 130, 152
Recording History 55
Recording Options
Keep At Least 52
Keep At Most 52
Keep Until 52
Show Type 52
Start Recording 52
Stop Recording 52
recording two programs at the
same time 6, 48
remote control
incompatibility with some makes
and models 113
performing a code search 112
174
resetting programmable buttons 114
tips vii
using with both TV and A/V
equipment 110
reset system 107
restarting the recorder 107
Status Bar 71
storage capacity 130, 152
surge protector 5, 8
S-Video cable 11
System Information 104
system reset 107
S
T
safety instructions 155
Satellite Dish Guided Setup 23
satellite receiver 6
satellite signal strength 24
satellite signal troubleshooting 26
save longer, see Save Until...
Save Until... 76
SDTV 7
Season Pass 50
Season Pass Manager 53
settings 89
audio 89
channels 90
phone 96
TiVo Suggestions 101
video 101
setup examples 12
Showcases 45
signal strength, satellite 24
SLOW button 70
sound effects
setting the volume of 89
standard captions 101
Standby 108
terms
satellite TV 6
useful 6
video, audio and electronics 7
Thumb ratings
resetting 107
thumb ratings 44
Thumbs Up and Thumbs Down
see also TiVo Suggestions
time
how the HD DVR’s clock is set 129
TiVo logo viii
TiVo Suggestions
resetting 107
settings 101
tone/pulse 98
transponder 6
triple LNB 3
troubleshooting
general 117–145
satellite signal 26
TV Aspect Correction 30, 103
TV INPUT button, programming 111
TV PWR button, programming 111
U
UP arrow
setting up 30, 102
V
VCR
connecting 13, 18
video cables
choosing 10
high-definition 10
video output format 31
video settings 101
video setup 29
View Recording History 55
View Upcoming 57
VOLUME button, programming 111
W
warranty 148–149
watching recorded programs 76
WishList 62–67
Actor WishList 64
auto-recording WishList 67
browsing 67
Category only WishList 64
Director WishList 64
editing 67
keyword tips and 66
Keyword WishList 65
view all upcoming and 67
175
I n de x
176
Remote Control Tips
Press the DIRECTV button once to go to DIRECTV Central, or twice to
go to the Now Playing List.
LIST brings you directly to the Now Playing List.
Press
(FORWARD) and
(BACK) up to 3 times for 3 speeds.
Press a fourth time, or press PLAY, to resume normal play.
INSTANT REPLAY replays the last 8 seconds of a program.
Press CLEAR to delete a title in a list (like the Now Playing list) or to
clear things that aren’t part of the program you’re watching (like
the channel banner and status bar).
INFO brings up the channel banner. Press the RIGHT arrow
to switch among three versions of the banner, each with a
different amount of information.
CHAN UP/DOWN does more than change the channel—it also pages
up or down through lists of programs or menu items.
With dual tuner enabled, press LIVE TV or DOWN arrow while
watching live TV to switch between the two tuners.
Inserting Batteries in the Remote Control
Hold the remote with the battery door facing you. Place your thumb
in the depression of the door and slide the door towards you.
Insert two AA batteries (supplied). Be sure to match the + and marks on the batteries to the + and - marks in the compartment.
Replace the battery door by sliding it back into the case with the
tabs towards the rear of the compartment. You’ll hear a click
when it’s securely back in place.
DIRECTV Button
Press GUIDE to see the DIRECTV Advanced Program Guide™, then
press INFO (while the guide is visible) to see Guide Options and
change the day or time, or show only a category of programs.
Remote Active Light
Glossary of Icons
Arrow Buttons
Ratio
Live TV
TM
RATIO lets you change how the HD DVR displays a picture when the
broadcast aspect ratio (screen width and height) does not match
your TV’s screen size.
EXIT clears all menus and goes to the last channel or recorded
program you were watching. If you press it while you are
watching a program, it clears things that aren't part of the
program (like the channel banner and status bar).
ADVANCE moves you quickly through saved programming. Press it
while you are fast forwarding or rewinding to jump to the next
tick mark on the status bar.
When you’re watching “behind” live TV (for example, if you
paused live TV and later resumed watching from the paused
spot), ADVANCE catches you up to the live broadcast. In a
recorded program, press it once to jump to the end of the
program, then again to jump to the beginning.
Use ADVANCE to enter a dash (-) for channel numbers that
include a dash (for example, off-air high-definition channels).
Exit
List
Info
TM
Guide
When you see the Ipreview® icon, press THUMBS UP
(or SELECT) to view available options, such as
scheduling a recording of an upcoming program.
Select
Thumbs Down
Thumbs Up
Mute
Volume
Play
Chan Up/Down
Record
Pause
Back (rewind)
Fast Forward
Slow
Instant Replay
Advance
SAT/TV Switch
TV Power
If you program your remote control (as explained in chapter seven),
the TV POWER, VOLUME, MUTE, and TV INPUT buttons can
control your TV and A/V equipment.
Number Buttons
The SAT/TV Switch sets the remote control to send channel
changing signals to either the HD DVR (SAT) or the television
(TV). Many of the remote control’s buttons are disabled when
this switch is set to TV (for example, SLOW, FAST FORWARD and
PAUSE), so if your remote control doesn’t seem to be working,
check to make sure this switch is set to SAT.
Clear
These appear when you press the THUMBS UP or
THUMBS DOWN button. You can give a program up
to three Thumbs UpTM or Thumbs DownTM.
TV Input
Now Playing
Select the yellow star to visit a Showcase or view other
special content.
The clapboard icon indicates a selection with special video
content. Press PLAY to play the video clip.
Channel Banner
(Green) This program will be saved until you delete it.
Select to start or stop a recording.
(Yellow) In less than one day, this program may be deleted to
make room for other recordings you have requested, but only if
space is needed.
Highlight this icon to see what's on the other tuner. This icon is
bright when the other tuner is recording a program. Select it to
switch to the other tuner.
(Yellow with exclamation mark) At any time, this program may be
deleted to make room for other programs you have requested.
If an alternate audio track is available, this icon will be bright.
Select it to view audio options.
(Red with black border) This program is currently being recorded.
If the program is broadcast with Dolby® Digital audio, this icon
will appear. Select it to turn Dolby® Digital auido on or off.
This program is a TiVo® Suggestion. TiVo Suggestions are
recorded only if space is available, and are the first to be deleted
when space is needed.
Select to display or turn on Parental Controls.
To Do List and View Upcoming Episodes
Enter/Last
DIRECTV Central and Showcases
This program is an individual recording (not part of a Season
Pass or other repeating recording). In other screens, the single
checkmark indicates an item has been selected.
This program will be recorded as part of a Season PassTM.
This program will be recorded as part of an auto-recording
WishListTM search.
Select to view Messages from DIRECTV.
DIRECTV Advanced Program GuideTM
This icon indicates that a pay per view event is an All Day Ticket.
This appears with programs broadcast with Dolby® Digital audio.
This icon appears with programs broadcast in Letterbox format.
This icon appears with programs broadcast in high-definition
format.
The On-Screen Menus and the Remote Control
Arrow Buttons
®
®
®
®
For questions regarding your DIRECTV HD DVR, DIRECTV programming, or your DIRECTV DVR with TiVo service,
after checking the Troubleshooting chapter of this guide, please contact DIRECTV at 1-800-347-3288.
When you call DIRECTV, you will need to provide the 12 digit number on your HD DVR's access card, and the make,
model number, serial number and 12 digit Receiver ID number of your HD DVR, located on a label on the back of the
HD DVR and on the System Information screen under Messages & Setup.
DI REC TV ® HD DV R U ser's G uid e
DIRECTV is dedicated to providing you with quality support and customer service. If you have questions or difficulties,
we would like to hear from you.
DIRECTV HD DVR
User's Guide
To navigate the DIRECTV® HD DVR’s on-screen menus, use
the remote control’s arrow buttons to move the highlight bar
onto the option you want, then press SELECT.
S elect
The LEFT arrow button often takes you to a previous screen.
Select
Highlight Bar
Two Types of On-Screen Arrows
The arrows that appear beside or near
the highlight bar show possible
directions. For example, on this screen,
you could press the RIGHT arrow to
highlight Options or the DOWN arrow to
highlight “Edit Keyword WishList.”
Arrows Near
Highlight Bar
Page Up
Arrow
When you see page up or page
down arrows at the top or
bottom of the screen (or a list),
press the CHAN UP/DOWN
button to jump to more items
an entire page at a time.
WEB SITE
Page Down
Arrow
You will find all of the most up-to-date information about DIRECTV products and services at the
DIRECTV web site, DIRECTV.com.
1034748-0001
Chan
Page
CHAN UP/DOWN
Button