Download Bernafon SOUNDGATE User guide
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GUIDE FOR BLUETOOTH ® CONNECTIVITY SoundGate www.bernafon.com Purpose The purpose of this guide is to show you how to set-up and demonstrate the most important wireless Bluetooth® applications in conjunction with Bernafon hearing instruments and the SoundGate device. Equipment needed This is a checklist to ensure that you have all the needed components to make a complete demon stration. We recommend that you check this list at least one day before your demonstration. Remember that you may need to recharge the SoundGate for reliable and successful demonstration. · A pair of Bernafon hearing instruments that offer a wireless connection to the SoundGate: Examples of Vérité or Chronos series · One SoundGate The following parts delivered in the original SoundGate packaging: –Wall outlet charging unit or USB charging cable –Neck strap antenna ·Your Bluetooth® enabled mobile phone For more information on the connectivity of your mobile phone, please visit http://www.bernafon.com/Professionals/Products/ Technology/Prof_Technology_WirelessConnectivity.aspx 2 BERNAFON · One TV adapter The following parts delivered in the original TV adapter packaging: –Power adapter –Audio TV cable (with SCART, RCA or 3.5 mm jack connector on TV side) –In addition you need a television or other audio source, e.g. laptop. · One phone adapter The following parts delivered in the original phone adapter packaging: –Power adapter –Standard analog phone cable –In addition you need to prepare an analog landline phone, and ensure that it has a reliable con nection to the telephone network. 3 Preparation of the hearing instruments and SoundGate 1.Verify that you have new batteries for the hearing instruments. 2.Make sure that the SoundGate is fully charged. If not, recharge the day before your demonstration. You may use the wall outlet charging unit, or you may charge from a computer or laptop with the USB charging cable. 3.The hearing instruments must be paired with the SoundGate device. Please connect the instru ments to the Oasis fitting software, choose Options, select Controls and follow the instructions after starting the pairing process. Tips for successful pairing – Make sure the SoundGate has a fully charged battery. – Hold the device between 30 and 50 cm (1 – 1½ feet) away from the instruments. – Don’t forget to press “OK” to save. 4 BERNAFON Mobile phone Setting up the mobile phone and SoundGate Preparation of the mobile phone Feel free to use the detailed instructions in the following web based guide: http://www.bernafon.com/Professionals/Products/Technology/ Prof_Technology_WirelessConnectivity.aspx Here is an example using a Nokia mobile phone: 1. Press the “Menu” key. 2. Scroll to “Settings” and press “Select”. 3. Scroll down to “Connectivity” and press “Select”. 4. Select “Bluetooth®”. 5. Select ”On”. Preparation of the SoundGate – Put the SoundGate into the Bluetooth® pairing mode 6. Make sure that the key lock on the top of the SoundGate is off (green position). 7. Press and hold the Bluetooth® key for about 6 seconds until it flashes rapidly. 8. The SoundGate is now in pairing mode for a maximum of 2 minutes. Bluetooth® pairing of the mobile phone and the SoundGate: 9. Go back to the mobile phone. Scroll down to ”Search for audio/Bluetooth” and press “Select”. The phone will begin searching for Bluetooth® enabled devices. 10. In the list of available devices, highlight ”SoundGate 1.4” and press “Select”. 11. Enter the Passcode: 0000 (four zeroes), and press “OK”. The phone will now complete the pairing and connect the two devices. 12. To return to the main menu, press the red “End call” key or press Exit/Back a few times. 5 Demonstration of the mobile phone Ensure that the hearing instruments are on. The SoundGate must be worn with the neck strap antenna. The key lock should be off (green position). Answering a call 1. Call the mobile phone previously paired to the Soundgate from any other telephone. 2.The phone key on the SoundGate will flash green. Push the phone key on the SoundGate when a ringing tone is heard in the hearing instruments. 3.The phone conversation can then begin. 4.To end this call, press the phone key on the SoundGate. The phone key will no longer be green. 5.End the call on the mobile phone. Making a call 1. Dial a phone number on the mobile phone. 2.The usual ringing tone will be heard in the hearing instruments. As soon as the other party answers the call the conversation can begin. 3.To end this call, press the phone key on the SoundGate. The phone key will no longer be green. 4.End the call on the mobile phone. Important: When not using the SoundGate for several hours, consider turning Bluetooth® off (press 2 seconds). This will help maximize the life of the SoundGate battery. Recharge the SoundGate when not in use any longer. For more specific information on the features available with your SoundGate, please refer to your product’s Instruction for use. 6 BERNAFON TV adapter Setting up the TV adapter 1. Connect the TV adapter to a power outlet. 1. 2.Connect the audio cable to the TV and to the TV adapter. 3.For Bluetooth® pairing place the SoundGate next to the TV adapter (less than 30 cm/1 ft). 4.Press the SoundGate Bluetooth® key for 5 seconds until the blue light starts flashing rapidly. 5.The pairing is completed when the blue light stops flashing rapidly. At the same time, the audio key on the SoundGate and the STATUS indicator on the TV adapter will turn orange. 2. 5. 4. 3. 30 cm / 1ft. 7 Demonstration of the TV adapter 1. Ensure that the hearing instruments are on. The SoundGate should be worn around the neck. The key lock should be off (green position). Turn on the TV (or the PC playing a movie with audio). 2.Press the audio key on the SoundGate. It will then light up orange. 3.The sound from the TV will be heard in the hearing instruments. Optional: 4.Call the mobile phone or landline phone to which the SoundGate has been previously paired. The phone key on the SoundGate will start flashing green, and the client will hear the ringing tone in the hearing instruments. 5.Press the phone key on the SoundGate when the ringing tone is heard. The phone key will turn solid green. The phone conversation can now begin. 6.End the telephone call by pressing the phone key on the SoundGate. After 2 seconds the audio key on the SoundGate will turn solid orange again and the sound will automatically switch back to the TV source. Important: When not using the SoundGate for several hours, consider turning Bluetooth® off (press 2 seconds). This will help maximize the life of the SoundGate battery. Recharge the SoundGate when not in use any longer. For more specific information on the features available with your SoundGate, please refer to your product’s Instruction for use. 8 BERNAFON Phone adapter Setting up the phone adapter 1. 1. Connect the phone adapter to a power outlet. 2.To connect the phone adapter to the landline telephone, unplug the phone cable from the landline phone station and connect it to the black socket on the phone adapter. 3.Connect the supplied phone cable to the yellow socket on the phone adapter. Plug the other end of the cable into the landline phone. 4.For Bluetooth® pairing place the SoundGate next to the phone adapter (less than 30 cm/1 ft). 2. 5.Press the SoundGate Bluetooth® key for 5 seconds until the blue light starts flashing rapidly. 6.Press the red button on the phone adapter for 5 seconds until the red status indicator is flashing. 7. After 5–10 seconds the red status light on the phone adapter will become steady. The blue light on the SoundGate Bluetooth® key will light up for 5 seconds and then slowly fades on and off. 3. 8.Verify the pairing by pressing the phone key on the SoundGate. The red indicator on the phone adapter should start flashing. In case the pairing is not successful, restart at point 4. 4. 30 cm / 1ft. 5. 7. 6. 8. 9 Demonstration of the phone adapter Ensure that the hearing instruments are on. The SoundGate should be worn around the neck. The key lock should be off (green position). Answering a call 1. Call the phone number of the landline phone to which the phone adapter is connected. 2.The phone key on the SoundGate will flash green. Push the phone key on the SoundGate when a ringing tone is heard in the hearing instruments. 3.The phone conversation can then begin. 4.To end this call, press the phone key on the SoundGate. The phone key will no longer be green. Making a call 1. Press the phone key on the SoundGate. The phone key will now be green. After 2 seconds the dial tone will be heard in the hearing instruments. 2.Lift the phone handset and dial the number. The key tones from the phone will be heard in the hearing instruments. 3.Replace the handset back on the base. 4.The ringing tone will be heard in the hearing instruments. As soon as the other party answers the call the conversation can begin. 5.To end this call, press the phone key on the SoundGate. The phone key will no longer be green. Important: When not using the SoundGate for several hours, consider turning Bluetooth® off (press 2 seconds). This will help maximize the life of the SoundGate battery. Recharge the SoundGate when not in use any longer. For more specific information on the features available with your SoundGate, please refer to your product’s Instruction for use. 10 BERNAFON Additional information Pairing Guide for Bluetooth® enabled mobile phones: http://www.bernafon.com/Professionals/Products/Technology/Prof_Technology_WirelessConnectivity.aspx BERNAFON SOUNDGATE SOUNDGATE QUICK GUIDE SPM Set SoundGate IFU SoundGate IFU short-form Volume control and program change Phone SOUNDGATE Music connection e.g. MP3 Bluetooth ® music/audio Battery indicator INSTRUCTIONS FOR USE This guide is only a brief reference. Important: - The SoundGate has a rechargeable battery that needs to be charged prior to use. - Always use the SoundGate with its neck strap antenna when using a mobile phone or when streaming audio. For more detailed information please refer to the SoundGate Instructions for use or visit www.bernafon.com USER GUIDE Intro BERNAFON SOUNDGATE TV ADAPTER PRODUCT INFORMATION INSTALLATION GUIDE SoundGate overview TV ADAPTER TV adapter Key lock This user guide explains how the SoundGate is used for Operate Phone key TV listening. Locked The TV sound is transmitted by the TV adapter to the SoundGate via Bluetooth technology. ® SOUNDGATE SoundGate for TV listening USER GUIDE Make sure that the TV adapter is correctly connected to the TV. Refer to the installation guide. Audio key • Short press: Start/stop TV listening When the TV adapter is turned on all operations for TV listening are made from the SoundGate. TV listening is possible within a range of approx. 10 meters / 30 feet from the TV. Volume control DESCRIPTION • Short Bluetooth ® key • Short press: Bluetooth ® on • Long press: Bluetooth ® off • Very long press: Start pairing mode EASY TV LISTENING INSTALLATION EASE OF USE The TV sound is transmitted distatus rectly to theBattery Bernafon SoundGate. The user can choose to hear the indicator TV only or join in conversation by keeping the microphones active on the hearing instruments. The sound quality is clear, while the volume can be easily adjusted on the SoundGate to suit everyone’s preferences. The TV adapter is easy to install. It automatically detects when a SoundGate is in pairing mode and requests pairing. No need for pushing buttons or special power up routines, just place the SoundGate next to the TV adapter. Daily use of the TV adapter is both user friendly and secure. The AutoConnect feature ensures that the TV adapter is always ready for use within 10 meters (30 feet) from the SoundGate. TV listening starts just by pressing the Audio key on the SoundGate. Indications on the TV adapter give a clear status whether transmission is active or it is in stand-by mode. 951-20-2xx-00_TV_adapter_PI_ML.indd 1 9568001000_TV_adapter_UserGuide_UK.indd 1-3 9516211000_TV_adapter_Installation_Guide_UK.indd 1 PHONE ADAPTER PHONE ADAPTER PRODUCT INFORMATION INSTALLATION GUIDE soundGate overview PHONE ADAPTER Phone adapter Key lock This user guide explains how the SoundGate is used for phone conversations. PHONE ADAPTER Phone calls – Daily use UsER GUiDE The Phone adapter provides a wireless connection between your SoundGate and your home phone. It supports both incoming and outgoing phone calls. The SoundGate enables hands free operation. First of all make sure that the Phone adapter is correctly connected to both the phone land line and power. Please refer to the installation guide. The wireless phone application is possible within a range of approx. 10 meters (30 feet) from the Phone adapter. Phone button • Short press: Receiver off for out going calls or Accept incomming calls or Disconnect calls Operate Locked Volume control DESCRIPTION • Short press: Volume up/down The Phone adapter is a wireless Bluetooth® interface between the conventional telephone landline and the Bernafon SoundGate. It enables the client to access their landline phone by using the SoundGate and therefore experience excellent sound quality along with hands free operation. The Phone adapter works in combination with other devices already paired with the SoundGate such as mobile phones and music players etc. SPM Set Installation Guide phone adapter User Guide phone adapter Bluetooth ® button • Short press: on • Long press: off • Very long press: Start pairing mode EASE OF COMMUNICATION INSTALLATION EASE OF USE The Phone adapter utilizes the client’s SoundGate to commuBattery status nicate via a standard landline phone. Due to the advanced indicator noise reduction and echo cancellation systems in the Phone adapter, clients can easily enjoy clear and undistorted conversations. The Phone adapter installation process is remarkably simple. It just needs to be connected between the main phone (or base station) and the phone wall outlet jack. Once the Phone adapter and the SoundGate are paired together, the devices are automatically ready for use whenever they are within 10 meters (30 feet) of each other. Incoming calls are accepted by pushing the SoundGate phone key. Outgoing calls are made by dialing the phone normally while wearing the SoundGate. Product information phone adapter Phone calls can also be received when the keys are locked! 951-20-3xx-00_Phone_adapter_PI_ML.indd 1 9568021000_Phone_adapter_UserGuide_UK.indd 1-3 9516221000_Phone_adapter_Installation_Guide_UK.indd 1 Product information TV adapter 13.05.2009 13:06:55 Uhr 25.3.2009 13:35:49 Uhr 30.09.10 13:12 UsER GUiDE intro press: Volume up/down The Bernafon TV adapter takes the sound from a TV and wirelessly transmits it as a Bluetooth® signal to the Bernafon SoundGate. The TV adapter is easy to install and creates a natural sounding TV experience. The TV adapter is connected whenever it is in range of the SoundGate. It works in combination with other devices already paired with the SoundGate such as landline phones, mobile phones and music players etc. SPM Set User Guide TV adapter Installation Guide TV adapter 25.3.2009 13:37:40 Uhr 13.05.2009 13:03:03 Uhr 14.10.2009 8:20:51 Uhr 11 Since 1946, we have been passionate about developing quality hearing systems that enable people with hearing difficulties to enjoy authentic listening experiences. With Swiss Engineering, precision technology, and our commitment to individual service, we strive to exceed our customers' expectations. Our aim is to provide extra value to our partners every day. Bernafon representatives and employees in over 70 countries fulfill our vision to help people with impaired hearing communicate again without limitations. World Headquarters Australia Bernafon Australia Pty. Ltd. 12/97 Castlemaine Street Milton QLD 4064 Freecall 1800 809 111 Phone +61 7 3250 0300 Fax +61 7 3250 0372 New Zealand Bernafon New Zealand Ltd. Level 1, Building F 2729 William Pickering Drive Albany, Auckland 0632 Toll Free 0800 44 22 57 Telephone +64 9 415 7917 Fax +64 9 415 7916 United Kingdom Bernafon UK Cadzow Industrial Estate Off Low Waters Road Hamilton ML3 7QE Scotland Phone +44 1698 285 968 Fax +44 1698 421 456 Bernafon Companies Australia • Canada • Denmark • Finland • France • Germany • Italy • Japan • Korea • Netherlands • New Zealand • Poland • Sweden • Switzerland • UK • USA www.bernafon.com 04.11/BAG/113052/UK/subject to change Switzerland Bernafon AG Morgenstrasse 131 3018 Bern Phone +41 31 998 15 15 Fax +41 31 998 15 90