Download ANSER U2 Trouble Shooting User Manual

ANSER U2 Trouble Shooting
User Manual
Version : 1.0
Update: Sep. 10th, 2010
InkJet, Inc. ®
11111 InkJet Way
Willis, TX 77378-5908
Toll-free: (800) 280-3245
Fax: (936) 856-4524
http://www.inkjetinc.com/
Index
I. Definition of LED status on U2……………………………………………………..
1
II. Non-printing Flow Chart …………………………………………………
2
III. Missing Lines When Printing Flow Chart ……………………………………….
3
II. Non-Printing Flow
Chart
U2 Not printing
Check the LED's
of the U2
Connect U2
and power
supply
The "RUN"
LED is off
Disable the
Encoder and set
the correct
conveyor speed
no
The "PRINT"
LED is
flashing
If the encoder is
installed
The "PRINT"
LED is on
If you have
installed the
external
photocell
Enable the
Encoder and set
the correct
parameters
yes
no
Switch photocell to
internal
yes Switch photocell to
external
Press "print on" to
turn on the print
The "PRINT"
LED is off
NO CONNECTION
The
"ALARM"
LED is on
Press
Function→4→
1→1
to diagnose
the system
AREA CODE
ERROR
INK CODE
ERROR
INK EMPTY
If thers is no
cartridge, please
insert a cartridge
Make sure the
Smart Chip
contacted well with
the ISD module
Change a valid
cartridge
Change a valid
cartridge
Change a new
cartridge
If the problem is
still present,
please contact
the distributor
III. Flow chart for missing lines
when printing
Lines missing
when printing
The nozzle is
blocked
There is an air
bubble inside
the cartridge
Take the cartridge
out of the print
head and use the
air removal tool to
draw the air bubble
out
Make sure the
cartridge has
good contact
with the PEN
Driver Board
Is the ink type
porous
yes
no
Use wet cloth to clean
the nozzle or put the
cartridge in warm water
for 1minute
Use dry cloth to
clean the nozzle
The issue is
still present
Change to
another
cartridge
If the problem is still
present, please contact
the distributor