Download Emulex Drivers for VMware User Manual

Troubleshooting
Introduction
There are several circumstances in which your system may operate in an unexpected manner. The
Troubleshooting section explains many of these circumstances and offers one or more workarounds for
each situation.
FC/FCoE Troubleshooting
General Situations
Table 3. General Driver Situations, FC and FCoE
Situation
Resolution
Port link fails to come up.
If an FC link fails to come up, verify that an 8 Gb/s adapter is not
attempting to connect to a 1 Gb/s device. Only 2, 4 and 8 Gb/s
devices are supported on 8 Gb/s adapters.
For LP21000 adapters, ensure the adapter is not in
maintenance mode and that it is not running the manufacturing
firmware.
For the OCe10100 family of adapters, ensure that the fabric port
is enabled.
The Emulex driver is not loaded and all
paths are down.
Use lspci to determine if the Emulex ports are being properly
identified. If not, find out if the driver iso was correctly installed.
You must have the correct driver for the installed adapter
because the device PCI IDs are installed with the driver
package.
Examine the /var/log/vmkernel file for lpfc820 log messages
indicating an error. In this case contact Emulex support.
lpfc driver fails to recognize an adapter
and logs "unknown IOCB" messages in
the system log during driver load. The
adapter is running outdated firmware.
Upgrade the adapter firmware to the minimum supported
revision (or newer) listed in the installation guide.
System panics when booted with a failed
adapter installed.
Remove the failed adapter and reboot.
Driver for VMware ESX 4.1 - Troubleshooting Section
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