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DMS - Demand Side Management “When a utility that supplies electricity influences the way of use by customers this activity is known as Demand Side Management (DMS). DMS is the process by which electricity utilities achieve predictable changes in customer demand, which can be considered as alternatives to the provision of additional generation plants.” Source: Sanyai Patel - Eskom The I-Energy System is the perfect tool to fit in two of the preferred tools for DMS from Eskom – load SHEDDING and load SHIFTING