Download Internet Banking Basic Services User`s Manual

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Table of Contents
Chapter 1: General Information 9
What’s in this Chapter 9
Basic Services 9
Access to Internet Banking 13
Security 16
Frequently Ask Questions 18
Chapter 2: Quick Start 22
What’s in this Chapter 22
Logging On 22
Automated Passcode Reset 22
Security Verification 27
Navigation 28
Online Tips 32
Frequently Asked Questions 32
Chapter 3: Accounts Tab 34
What’s in this Chapter 34
Navigating the Accounts Tab 34
Account Summary 35
Account Detail 36
Account Statements 48
Account Statements with the Electronic-only Statement Delivery
Account History using Filtered History Search 56
Check Register 82
Account Transfers 87
Frequently Asked Questions 88
Chapter 4: Transfers Tab 94
What’s in this Chapter 94
Navigating the Transfers Tab 94
Scheduling a New Transfer 95
Pending Transfers 99
Transfer History 105
External Transfers 107
Loan Payments 123
Principal and Interest Loan Payments
Frequently Asked Questions 133
Chapter 5: User Services Tab 135
What’s in this Chapter 135
Navigating the User Services Tab
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INTERNET BANKING BASIC SERVICES USER’S MANUAL
Confidential and proprietary to First Data
April 1, 2010