Download service manual for model wpp-531-d-rp-ada-emer

WPP-531-D-RP OR SSP-511-D-RP-(EMER)-SPK1.07UNVLr1-ADA-ISSUE4.0
SERVICE MANUAL
FOR
MODEL WPP-531-D-RP-ADA-EMER
WEATHERPROOF EMERGENCY TELEPHONE WITH REMOTE
PROGRAMMING
OR
MODEL SSP-511-D-RP-ADA-EMER
STAINLESS STEEL PANEL TELEPHONE WITH REMOTE
PROGRAMMING
EQUIPPED WITH SPK1.07UNVLr1 FIRMWARE
Serving the Telephone Industry Since 1930
Communication Equipment
& Engineering Company
519 W South Park Street
Okeechobee, FL 34972
Voice: 863-357-0798
Fax: 863-357-0006
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
IMPORTANT INFORMATION
FOR
CUSTOMER
Please fill in before you continue.
The following information is necessary when calling CEECO for assistance.
MODEL NUMBER
MODEL WPP-531-D-RP-ADA-EMER
OR
MODEL SSP-511-D-RP-ADA-EMER
EQUIPPED WITH SPK1.07UNVLr1 FIRMWARE.
SERIAL NUMBER
DATE MANUFACTURED
LOCATION INSTALLED
For us to better serve you, please have this information available when calling for technical
support.
CEECO
Communication Equipment & Engineering Company
519 W South Park Street
Okeechobee, FL 34972
863-357-0798- telephone
863-357-0006- facsimile
[email protected]
www.ceeco.net
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
Issue 4.0
TABLE OF CONTENTS
PAGE
SECTION
1.0
INTRODUCTION .......................................................................................................... 5
2.0
GENERAL DESCRIPTION.......................................................................................... 5
3.0
PROGRAMMING.......................................................................................................... 6
PROGRAMMING CONTINUED… ............................................................................ 7
PROGRAMMING CONTINUED… ............................................................................ 8
PROGRAMMING CONTINUED… ............................................................................ 9
PROGRAMMING CONTINUED… .......................................................................... 10
4.0
REMOTE PROGRAMMING..................................................................................... 10
5.0
REMOTE MONITORING.......................................................................................... 11
6.0
INSTALLATION NOTES AND ASSEMBLY INSTRUCTIONS........................... 11
INSTALLATION CONTINUED… ............................................................................ 12
7.0
TESTING/OPERATION ............................................................................................. 12
TESTING/OPERATION CONTINUED…................................................................ 13
8.0
SPECIFICATIONS ...................................................................................................... 14
9.0
PARTS LIST................................................................................................................. 15
10.0
FCC NOTICE ............................................................................................................... 16
11.0
REPAIR AND RETURN INFORMATION .............................................................. 17
12.0
WARRANTY POLICY................................................................................................ 18
13.0
TELEPHONE LINE WIRING DIAGRAM ............................................................. 18
14.0
AUTO-ANSWER DIAGRAM..................................................................................... 20
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
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Issue 4.0
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
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Issue 4.0
1.0
INTRODUCTION
The practices in this manual provide installation and maintenance information for
Model WPP-531-D-RP-ADA-EMER, or Model SSP-511-D-RP-ADA-EMER
speakerphone, equipped remote programming and SPK107UNVLr1 firmware.
The information in this manual is subject to change without notification.
For information not included in this manual, please call or write:
CEECO
Communication Equipment & Engineering Company
Customer Service
519 W South Park Street
Okeechobee, FL 34972
863-357-0798- telephone
863-357-0006- facsimile
[email protected]
www.ceeco.net
2.0
GENERAL DESCRIPTION
2.01
This CEECO Model Telephone is a sturdy, hands free, vandal resistant,
speakerphone. The telephone is constructed with a solid stainless steel panel
and, in the WPP version, an aluminum weatherproof housing. This telephone
comes with an optional ADA feature (red/green LED) giving visual feedback
during periods of operation. Instead of a hookswitch and handset, the telephone
has a (CALL) button for the initiation of phone calls.
2.02
The CEECO telephone is equipped with an auto-answer feature to allow remote
programming of features, and remote monitoring for “listening” to the room or
area in which the CEECO telephone is installed.
2.03
The microphone is muted during periods of dial tone to deter the use of
fraudulent hand-held dialers.
2.04
Incoming calls may be allowed or blocked depending on the programming.
2.05
Programming is accomplished via the DTMF programming keypad.
2.06
The telephone also has an automatic call disconnect feature, which allows a
selection of 1-9 minutes. When a call is made, the phone will automatically
disconnect the call upon the expiration of the selected time.
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
5
Issue 4.0
2.07
3.0
The telephone will also automatically reset after receiving a wink back
(momentary open) on the telephone line.
PROGRAMMING
NOTE: It is recommended that you ground yourself to prevent ESD damage to the
Printed Circuit Board(s).
3.01
Utilizing the security tool (sold separately) loosen and remove the four (4)
security screws, which secure the stainless steel panel to the weatherproof
housing. Carefully remove the stainless steel panel and attached telephone
assembly from the weatherproof housing. Programming should be performed
on a suitable flat working surface to avoid damage to the phone.
NOTE: Be sure to avoid contacting the printed circuit boards with metal
objects, as this may cause damage to the telephone.
3.02
Connect the telephone line cord to a working telephone line.
3.03
Locate the Programming ON-OFF switch on the large main Printed Circuit
Board and place it in the “ON” position, as depicted below.
3.04
Locate the CALL Button ON-OFF switch on the large main Printed Circuit
Board and place it in the “ON” position, as depicted below.
Placing this switch in the “ON” position will set the phone so that it cannot be
hung up locally after placing a call. Instead, it must hang up by way of
automatic call disconnect (timer) or wink detection.
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
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Issue 4.0
PROGRAMMING CONTINUED…
3.05
Press the CALL button and wait for dial tone to begin programming.
3.06
Utilizing the programming keypad, enter # 9 7 # 1 8 # to clear all user
programmable memory locations.
NOTE: Once the # key has been entered, an operator reorder signal, fast
busy tone or other central office signals may be heard. Please
disregard these sounds and continue programming, as they will have
no affect on the programming.
3.07
If the telephone must dial a PBX or other access number to begin a call, enter
# 0 2 followed by the desired number. If this is not a desired feature, please
proceed to section 3.07. This PBX/Access number may range from 1-11 digits.
When the CALL button is pressed the telephone will automatically dial the
PBX/Access number first, followed by an approximate one (1) second pause,
and then dial the auto-dial number (programmed in the next section-3.07). A
“1” must be entered under Digit 9 in section 3.08 in order to activate this
feature.
EXAMPLE: Enter # 0 2 9. This will cause the phone to automatically dial the
number “9”, when the CALL button is pressed. This will be
followed by an approximate one (1) second pause and then the
auto-dial number will be released.
#02 __ __ __ __ __ __ __ __ __ __ __
3.08
In order to program the auto-dial number, enter # 0 1, followed by the desired
number. This number may range from 1-11 digits. When the CALL button is
pressed, this number will automatically dial out. Any PBX/Access number
previously programmed will dial out first, followed by an approximate one (1)
second pause, followed by this auto-dial number.
Example: Enter # 0 1 5 5 5 1 2 1 2. This will program the telephone to
automatically dial the number 555-1212, when the CALL button
button is pressed.
#01 __ __ __ __ __ __ __ __ __ __ __
3.09
If a Second Auto-Dial Number is desired, enter # 1 9 followed by the desired
second number. This number will automatically dial out after the selected
number of unanswered rings of the first number. The number of unanswered
rings is selected under Digit 6 in the next section of programming-3.9.
Example: Enter #197771313. During programming in the next section (3.9),
enter a “2” for Digit 6. This will program the phone to automatically dial the
number 777-1313 after the first auto-dial number receives two (2) unanswered
rings.
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
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PROGRAMMING CONTINUED…
3.10
Enter # 0 0 followed by a series of ten (10) digits selected from the options
below. Some of the digits allow a choice and others simply provide an arbitrary
number. An entry must be made for each of the ten digits, in order for the phone
to be properly programmed.
#00:
Digit 1
1
Always 1 for this model.
Digit 2
0
No incoming calls allowed.
1
Incoming calls allowed.
Digit 3
0
No conversation time-out.
1-9
Minute(s) conversation time-out.
Digit 4
0
Always 0 for this model.
Digit 5
0
Always 0 for this model.
Digit 6
0
Deactivate ADA feature.
1-9
Activate ADA feature/Number of unanswered rings before 2nd
Number Auto-Dial
Digit 7
0
Always 0 for this model.
Digit 8
0
Always 0 for this model
Digit 9
0
Do not dial PBX access number stored in location #02.
1
Dial PBX number stored in location #02.
Digit 10
0
No wink detect.
1-9
Length of the wink detect.
(1=50ms incremental to 450 ms. 5 is recommended).
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
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PROGRAMMING CONTINUED…
•
Be sure to log your entries here for future reference:
#00 1 _ _ 0 0 _ 0 _ 0 _
1 2 3 4 5 6 7 8 9 10
EXAMPLE: Dial #00 1060020005. The telephone will be set as follows:
Digit 1Digit 2Digit 3Digit 4Digit 5Digit 6-
Always 1.
N0 incoming calls allowed.
6 minute conversation time out.
Always 0.
Always 0.
ADA feature activated and, if second number auto-dial is
programmed, it will release after 2 unanswered rings.
Digit 7- Always 0.
Digit 8- Do not dial PBX access number.
Digit 9- Always 0.
Digit 10- 250 Ms wink detect.
3.11
In order to accomplish remote programming, a security code must be
programmed. To do this, enter # 7 0, followed by four digits of choice, which
will become the security code. The only four digits that cannot be used as a
security code are 0000.
EXAMPLE: Enter # 7 0 5 5 5 1 and the phone will be programmed to have a
security code of 5551.
3.12
Disconnect the phone (unplug it) and return the programming switch to the
"OFF" position, as illustrated in section 3.03. The call button switch must
remain in the “ON” position as illustrated in section 3.04.
3.12
In order to accomplish remote programming and remote monitoring, the
telephone must be programmed to automatically answer itself after a selected
number of rings. Please take a moment to refer to the auto answer diagram on
page 18 of this manual. To program the auto-answer feature locate the 660650 PCB under main speaker PCB (660-000). At the edge of this printed circuit
board, there are ten (9) rows of double pins/contacts with one plastic minijumper. As depicted in the diagram, the mini-jumper may be placed across any
choice of pin pairs 1-9; thus causing the telephone to automatically answer after
the selected number of rings (1-9 rings). Make a selection and place the minijumper accordingly.
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
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Issue 4.0
PROGRAMMING CONTINUED…
PIN PAIRS
1
2
3
4
5
4.0
RING COUNT
Answer after 1st ring
Answer after 2nd ring
Answer after 3rd ring
Answer after 4th ring
Answer after 5th ring
PIN PAIRS
6
7
8
9
RING COUNT
Answer after 6th ring
Answer after 7th ring
Answer after 8th ring
Answer after 9th ring
REMOTE PROGRAMMING
4.01
This CEECO Model telephone can be programmed remotely to change all
programming features previously discussed. In addition, the security code for
remote programming can be changed as well. No changes to the mini-jumpers
are required to remotely program the telephone. The following steps show how
to remotely program this CEECO telephone:
4.02
Place a call from another telephone to the CEECO telephone. The CEECO
telephone will automatically answer itself after the number of rings selected in
section 3.12. The CEECO telephone then sends two tones as a prompt for the
security code.
4.03
From the calling telephone, dial # #, followed by the security code. The
CEECO telephone will send another tone to acknowledge access to remote
programming. The CEECO telephone is now ready to be remotely programmed.
Follow the instructions previously discussed under sections 3.06 through 3.10,
utilizing the keypad from the calling phone. No other steps need to be followed.
When finished, enter # 9 9. The CEECO telephone will hang-up to end the
remote programming session.
NOTE: As an added security measure, any failed or repeated attempts at
remote programming of the CEECO telephone must be followed
by a full two minute pause or rest, before additional attempts are
made.
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
10
Issue 4.0
5.0
6.0
REMOTE MONITORING
5.01
This CEECO Model telephone can remotely monitor the area in which it has
been installed by using another telephone. Simply follow the steps of the next
sections:
5.02
Place a call to the CEECO telephone from another phone. The CEECO
telephone will answer itself after the number of rings programmed in section
3.12. The CEECO telephone sends out two tones as a prompt for the next step.
5.03
Using the calling telephone, dial # * which will turn on the microphone for
remote monitoring of the area of the CEECO telephone.
5.04
Dial # to end the monitoring mode and the CEECO phone will hang up.
INSTALLATION NOTES AND ASSEMBLY INSTRUCTIONS
NOTE: Installation should only be performed by qualified persons and in
accordance with all applicable codes and standards.
6.01
Recommended tools and test equipment:
DTMF Test Set
Volt/Ohm Meter
CEECO Security Tool, 301-064
3/8" Nut driver
5/16" nut driver
Flat blade screw driver
6.02
Using a 301-064 security tool (sold separately) loosen and remove the four (4)
security screws. Separate the faceplate assembly from the weatherproof housing
by pulling the faceplate forward.
6.03
Run the telephone line/wire into the enclosure and terminate on the RJ11C
modular jack inside, as depicted in the diagram on page 18 of this manual. The
CEECO-provided modular jack must be utilized, as it contains required overvoltage protection. Mount the housing in the intended location using the four
mounting holes provided. A pole-mounting bracket is available, which is sold
separately.
6.04
The use of a gas tube station protector is recommended. The station ground
should not exceed 50 ohms.
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
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Issue 4.0
INSTALLATION CONTINUED…
6.05
Plug the modular line cord from the faceplate assembly into the RJ11C modular
jack. Dress the line cord away from the security screws and seat the faceplate
into the weatherproof housing.
6.06
Return the telephone assembly to the housing, securing it in place with the four
(4) security screws and security tool.
*****WARNING***
7.0
A.
Never install telephone wiring during a lightning storm.
B.
Never install telephone jacks in wet locations unless the jack
is specifically designed for wet locations.
C.
Never touch uninsulated telephone wires or terminals unless
the telephone line has been disconnected at the network interface
D.
Use caution when installing or modifying telephone lines.
TESTING/OPERATION
7.01
With the telephone connected to a working telephone line, press the
“CALL” button located on the front of the telephone. The LED will illuminate
red at this time. The call is terminated when the automatic call disconnect time
limit expires, or when the far end hangs up returning a wink back on the line.
7.02
If any PBX or access number was programmed, it will automatically dial out
before the programmed auto-dial number. There will be an approximate one (1)
second pause between the two numbers. If this does not work, please repeat
sections 3.02, 3.03, 3.04, 3.06, 3.08, and 3.11 only. If trouble is still
experienced, please refer to section 11.02.
7.03
If no PBX access code or number was programmed, the auto-dial number
will automatically dial out. The LED will flash RED and GREEN during
ringing. When the called party answers, the LED will turn GREEN, provided
that the ADA feature was activated during programming (see programming
section 3.09, Digit 6). After the called party answers, a normal speakerphone
conversation should be allowed. If the auto-dial number does not work, please
repeat sections 3.02, 3.03, 3.04, 3.07, 3.08, and 3.11 only. If trouble is still
experienced, please refer to section 11.02.
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
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Issue 4.0
TESTING/OPERATION CONTINUED…
7.04
When the call is complete, and the telephone is reset by way of the automatic
call disconnect or the wink detection, the call will be terminated and the LED
will go out. If an automatic call disconnect was programmed, allow the
conversation to continue past the set time (1-9 minutes). Once the time limit
expires, the phone will automatically disconnect the call. A three-tone signal
will be heard as the call is disconnected. The time is not exact. If the automatic
call disconnect feature does not work properly, please repeat sections 3.02, 3.03,
3.04, 3.08, and 3.11 only. If trouble is still experienced, please refer to section
11.02.
7.05
If the phone was programmed to allow incoming calls, place a call into the
phone. When the phone rings, press the “CALL” button. The microphone
should activate approximately three seconds after the call is answered and a
normal speakerphone conversation should follow. If the phone was
programmed not to allow incoming calls, the microphone will not turn on. If
this does not work, please repeat sections 3.02, 3.03, 3.04, 3.08, and 3.11 only.
If trouble is still experienced, please refer to section 11.02.
7.06
Testing is now complete. If any trouble was encountered that has not been
remedied, please refer to section 11.02 of this manual, otherwise the phone is
ready for operation.
NOTE: CEECO can not be responsible for the called party's response regarding
ADA features and compliance, and emergency response.
7.07
Carefully return the telephone assembly to the weatherproof housing. Secure it
in place using the four (4) security screws and security tool. If the telephone has
not yet been installed at its intended location, please refer to section 6.0, before
performing this step.
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
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Issue 4.0
8.0 SPECIFICATIONS
INPUT POWER:
C.O. Line powered
LOOP CURRENT:
27mA minimum 80mA maximum
IMPEDANCE:
600 ohms
SIGNALING:
DTMF, 70ms tone, 55 ms spacing
OUTPUT:
-4.0dbm to -6.0dbm
RINGER EQUIVALENCY 0.4A
ENVIRONMENTAL:
Temperature 0° C to 50° C
Humidity
20% - 90% non condensating
PROGRAMMING:
Via DTMF keypad or remotely thru phone line.
TELEPHONE PANEL:
Brushed 14 GA. Stainless Steel
DIMENSIONS:
7 1/6∀ W X 11 1/4∀ H X 4 1/4∀ D
(HANDSET ON HOOK).
MOUNTING:
Vertical Surface Mount
WEIGHT:
Approximately 4 LB.
WEATHERPROOF
HOUSING:
Cast Aluminum
DIMENSIONS:
9 1/2" Wide X 12 5/8" High X 8" Deep
(INCLUDING DOOR).
MOUNTING:
4 Holes Spaced 8" X 5 7/8" X 13/32"
WEIGHT:
Approximately 12 Pounds
TOTAL WEIGHT:
Approximately 16 Pounds
TYPE JACK:
RJ11C
U.L. LISTED NO.:
6OF5
FCC REGISTRATION
BW8USA-73021-MT-E
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
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Issue 4.0
9.0
PARTS LIST
QUANTITY
PART NUMBER
DESCRIPTION
4
331-006
OUTER COVER SECURITY SCREW
1
301-018
MODULAR LINE CORD
1
301-054UL
MODULAR CONNECTOR (RJ11C)
1
700-008
KEYPAD CABLE
1
660-000
CEECO SPEAKER BOARD
1
660-650
CEECO AUTO-ANSWER PCB
1
705-110
CONNECTORIZED KEYPAD
2
6020
MOMENTARY PANEL SWITCH
1
14024
SPEAKER
1
14067
MICROPHONE
1
331-005
WEATHERPROOF HOUSING
ACCESSORIES:
1
301-064
SECURITY TOOL
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
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Issue 4.0
10.0 FCC NOTICE
10.01 FCC REGISTRATION AND REPAIR INFORMATION
Your new telephone has been registered with the Federal Communication
Commission (FCC) in accordance with Part 68 of its rules. The FCC requires
that you be advised of certain requirements involving the use of this telephone.
10.02 CONNECTION WITH THE NATIONWIDE TELEPHONE NETWORK
The FCC requires that you connect this telephone to the Nationwide Telephone
Network through a registered jack provided by the Telephone Company in your
area. This jack is a modular outlet, which you can order from your local
telephone company.
10.03 NOTIFICATION TO THE TELEPHONE COMPANY
Before connecting this telephone, the FCC requires that you notify your local
telephone company business office. The number is in the front of your phone
book.
Tell them:
The "line" to which you will connect the telephone (that is, your phone number)
and the telephone's FCC registration number and ringer equivalence number.
These numbers are listed in Section 8.0.
The FCC further requires that you notify your local telephone company when
permanently disconnecting this telephone.
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
16
Issue 4.0
11.0 REPAIR AND RETURN INFORMATION
11.01 WARRANTY REPAIR
Any device returned requiring warranty service; repair or credit must be
accompanied with a "Return Material Authorization" (RMA) Form. It must
include return shipping instructions, original purchase order number and special
marking instruction. A description of the trouble observed must be attached to
the defective unit. This information must be inside the shipping container.
11.02 DIRECT ALL INQUIRES TO:
CEECO
Repair Department
863-357-0798- telephone
863-357-0006- facsimile
[email protected]
www.ceeco.net
11.03 NON-WARRANTY REPAIR
CEECO will repair equipment out of warranty for a set charge, plus parts. The
customer must pay the shipping costs in both directions.
11.04 RETURN FOR CREDIT
Material may be returned for credit only with prior approval. Material
authorized for return is subject to a 20% restocking charge based on the
manufacturer’s list price. Return RMA must be requested no later than 30 days
after original shipment.
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
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Issue 4.0
12.0 WARRANTY POLICY
12.01 GENERAL
CEECO products are guaranteed to be free of defects in material and
workmanship for a period of 365 days from the date of original purchase.
CEECO's obligation under this warranty is limited to repair or replacement of
any part found to be defective by CEECO. Under no circumstances shall
CEECO be liable for loss, damage, cost of repair or consequential damages of
any kind, which have been caused by neglect, acts of God, abuse or improper
operation of equipment.
12.02 PRINTED CIRCUIT BOARDS
Printed circuit boards should not be repaired in the field. If a unit is found to be
faulty, replace it with another unit and return the faulty unit to CEECO for
repair. Modifications by anyone other than CEECO will void the warranty.
13.0
TELEPHONE LINE WIRING DIAGRAM
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
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Issue 4.0
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
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Issue 4.0
14.0 AUTO-ANSWER DIAGRAM
Location of ring-select jumper, on lower auto-answer board:
9 Rings 8 Rings 7 Rings 6 Rings 5 Rings 4 Rings 3 Rings 2 Rings 1 Ring
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
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