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SERVICE MANUAL HIPPO 2 | Hippo © 2011 Handicare All rights reserved. The information provided herein may not be reproduced and/or published in any form, by print, photo print, microfilm or any other means whatsoever (electronically or mechanically) without the prior written authorisation of Handicare. The information provided is based on general data concerning the constructions known at the time of the publication of this manual. Handicare executes a policy of continuous improvement and reserves the right to changes and modifications. The information provided is valid for the product in its standard version. Handicare cannot be held liable for possible damage resulting from specifications of the product deviating from the standard configuration. The available information has been prepared with all possible diligence, but Handicare cannot be held liable for possible errors in the information or the consequences thereof. Handicare accepts no liability for loss resulting from work executed by third parties. Names, trade names, etc. used by Handicare may not, as per the legislation concerning the protection of trade names, be considered as being available. HIPPO | 3 1 Spare parts ........................................................................................................................................................... 4 1.1 Use of the parts lists 4 1.2 Carrier 5 01 Carrier and motors - version 2 5 02 Covers and lighting - version 2 7 1.3 Seat adjustments 8 03 Electrical tilt and electrical high / low - version 3 8 1.4 Seating frames 10 04 Optimum Support System 30 cm 10 05 Optimum Support System 35 cm 11 06 Kid-fit 30 cm 12 07 Kid-fit 35 cm 13 1.5 Armrests 14 08 Armrest with remote 14 09 Armrest without remote 15 1.6 Legrests 16 10 Standard legrest 30 / 35 cm 16 11 Comfort legrest 30 / 35 cm 17 12 Electrical legrest 30 / 35 cm 19 13 Central legrest 21 14 Legrest holder 22 15 Mounting plate for legrest holder 23 2 Specifications ..................................................................................................................................................... 24 2.1 CE declaration of conformity 24 2.2 Technical specifications 24 3 Warranty ............................................................................................................................................................. 25 3.1 Definitions of terms 25 3.2 Warranty period table 25 4 | Spare parts 1 Hippo Spare parts 1.1 Use of the parts lists This document is meant as a reference book to be used to order parts for the Hippo. How to order: When ordering parts, please specify: • Serial number (see the identification plate) • Group (to which the relevant part belongs) • Article number • Number of parts required • Description (in the relevant language) • Dimensions (if applicable) Remark: • If a part does not have a position number, it means that the part concerned cannot be purchased separately. The part concerned is part of the assembly shown. This assembly must be ordered as one piece. It has to be replaced in its entirety. • Boxed position numbers refer to the relevant drawing. Order address: Please mail or fax your orders to your supplier. Service technicians: Repairs may only be carried out by trained and authorised service technicians. During the execution of their work they are at all times fully responsible for the fulfilment of locally applicable safety guidelines and standards. Temporary employees and persons in training may only carry out repair and replacement work under the supervision of an authorised service technician. Hippo Spare parts | 5 1.2 Carrier 01 Carrier and motors - version 2 6 26 9 10 33 11 36 8 28 30 29 19 4 7 40 14 22 24 2 29 12 5 13 3 39 18 23 20 16 23 17 32 27 35 41 15 38 37 31 1 25 21 26 Pos 1 2 2 2 2 3 4 4 5 6 7 8 9 10 11 12 13 14 15 16 17 17 18 19 20 20 20 20 20 Qty 1 1 1 1 1 2 2 2 1 1 2 2 2 2 1 1 1 2 2 2 2 2 4 2 1 1 1 1 1 Article number 11516 71011-blauw 71011-grijs 71011-oranje 71011-zwart 11003 11060 1010153 71016L 71016R 21045 21047 21046 91114 71010 71008 71009 11033 71001 11009 1015242 1015243 31012 1006756 21042 1009565 21051 7000040 1008582 Description Battery box Rear bridge, Hippo, blue Rear bridge, Hippo, grey Rear bridge, Hippo, orange Rear bridge, Hippo, black Fork, 17 mm Handle, EMD motor (VH10000 = handle incl. knob) Handle, Schmid motor Plate, directional stabilizer, left, Hippo Plate, directional stabilizer, right, Hippo Stainless steel rail for directional stabilizer Ring for directional stabilizer Plastic rail for directional stabilizer Spring for directionholder Retaining plate, Hippo Skid plate, rear bridge, Hippo Hinge bush, rear bridge Hippo Wheel hub for aluminium rim Spring strut section Engine mounting pin Swivel wheel, aluminium, air 2.80/2.50-4 Swivel wheel, aluminium, PU 2.80/2.50-4 Spacer bushing, drive wheel for Antibes, Capri Cup Spring 31,5X16,3X1,25 Micro Motor 350W RWD left/FWD right (PGMST 90/50-L 038.8018) Micro Motor 350W RWD left/FWD right for DX (PGMST 90/50-L 038.8018) EMD Motor 350W RWD left/FWD right (90BB-9100) EMD Motor 350W RWD left/FWD right for DX (90BB-9100) Schmid Motor 300W RWD left/FWD right 6 | Spare parts Hippo Continued from 01 Carrier and motors - version 2 Pos 20 21 21 21 21 21 21 22 23 24 25 26 27 28 29 30 30 31 32 33 34 35 35 36 36 36 36 37 38 39 40 41 - Qty 1 1 1 1 1 1 1 2 2 2 2 4 2 2 6 4 4 2 2 1 1 2 2 2 2 1 1 1 1 2 2 2 2 2 1 1 1 1 1 2 1 1 1 2 2 2 2 Article number 1009563 21043 1009566 21052 7000041 1008584 1009564 91123 103.00031.000 8600282 1006751 91067 4506450 11029 8820965 00000.2806 0695560 1015252 1015253 21028-E 21029-E 0699240 91116 AC20410 1009232 71000-V2-bl 71000-V2-gr 71000-V2-or 71000-V2-zw 71018 2740200 31014 01003 91128 91127 1003243 1003242 1011125 1011124 SP20019 19030 99120 99117 1015116 1015107 1015117 1015111 Description Schmid Motor 300W RWD left/FWD right for DX Micro Motor 350W RWD right/FWD left (PGMST 90/50-L 038.8019) Micro Motor 350W RWD right/FWD left for DX (PGMST 90/50-L 038.8019) EMD Motor 350W RWD right/FWD left (90BB-9101) EMD Motor 350W RWD right/FWD left for DX (90BB-9101) Schmid Motor 300W RWD right/FWD left Schmid Motor 300W RWD right/FWD left for DX Carbon brush EMD Carbon brush Schmid Ball knob M6 R/20 black Collar 18mm Slide bearing plastic, M-250 Key for motor for powered wheelchair Star knob, M8, complete Insert cap, diameter 36 Cupped spring washer 34,6x22,4x0,5 Ball bearing 6003 Wheel, aluminium, air 300x8, block profile Wheel, aluminium, PU 300x8, block profile Motor bracket, extended for FWD, left Motor bracket, extended for FWD, right Ball bearing 608 2rs Bronze bearing for directional stabilizer Spring strut, standard, L=215 Spring strut, Hippo with Schmid motors Main frame Hippo V2 Bleu Main frame Hippo V2 Grey Main frame Hippo V2 Orange Main frame Hippo V2 Black Reinforcing rod for Hippo V2 Link nut M8 Tyre 2.80/2.50x4 Tyre 3.00x8" C-248 Brake cover for EMD 90BB-9100/9101/9102/9103 Motor brake left/right for EMD motor Motor brake right for Schmid motor (3 mounting bolts) Motor brake left for Schmid motor (3 mounting bolts) Motor brake right for Schmid motor (2 mounting bolts) Motor brake left for Schmid motor (2 mounting bolts) Fork with suspension Power cable Pilot+ Battery fuse cable Fuse 100A Inner tube 2.80/2.50x4 Outer tyre 2.80/2.50x4 grey line profile Inner tube 3.00x8 Outer tyre 3.00x8 grey block profile Hippo Spare parts | 7 02 Covers and lighting - version 2 Pos 1 2 3 4 5 6 7 8 9 10 11 12 Qty 1 1 2 1 1 1 1 1 1 1 2 2 Article number 71007 71006 00001.1504 71005 71004 71013 71014 71019 7000025 7000026 7000016 00001.1506 Description Battery box shield, Hippo Battery box cover, Hippo Reflector, orange, self-adhesive, rectangular Side cover, Hippo, left Side cover, Hippo, right Mudguard Hippo, right Mudguard Hippo, left Rear cover, Hippo V2 LED lighting module (incl. cable), left LED lighting module (incl. cable), right Holder LED module Reflector red 70x30mm 8 | Spare parts Hippo 1.3 Seat adjustments 03 Electrical tilt and electrical high / low - version 3 Pos 1 2 3 4 5 6 7 7 8 9 10 11 12 13 14 15 16 17 20 21 22 23 24 25 26 27 28 29 30 Qty 1 2 1 1 1 1 1 1 1 1 2 2 8 4 2 4 1 2 1 1 1 1 2 1 2 1 1 2 2 Article number 7000074 76001 16107 76101 76102 7000068 1008532 1008545 7000075 9009009 1004067 76003 91067 91136 76110 76109 9009002 99035 7000076 7000073 7000072 7000071 7000070 7000069 1004066 1008306 9002220 008.00000.321 013.00011.000 Description Actuator tilt, Hippo V3 Pin, raise, for Hippo Raise V-piece Raise upper frame for Hippo (straight) Raise lower frame for Hippo (curved) Frame for tilt, Hippo V3 Switch box for electrical lift, Hippo V3 with PG Switch box for electrical lift, Hippo V3 with DX Seat frame Kid-Fit V3 Microswitch, raise, for Hippo Hinge clip End plate for raise for Hippo Slide bearing plastic, M-250 Slide bearing, MFM-18-24-12 Wire bush, M8, diameter 14 x 25 Adapter, raise, for Hippo Terminal plate, raise, for Hippo Microswitch end stop roll for raise Harness tilt, Hippo V3 Distance bush 82x10mm Distance bush 26x10mm Actuator axle, Hippo V3 Switch off pilar, Hippo V3 microswitchplate, Hippo V3 Pressure spring 7,7x0,7x35 Actuator fot seat lift Pin, actuator, raise Sticker, trap danger Vibration damper Hippo Spare parts | 9 Continued from 03 Electrical tilt and electrical high / low - version 3 Pos 31 32 33 34 35 36 37 38 - Qty 2 2 2 2 2 2 1 1 1 1 Article number 91049 99165 00000.1404 00000.7001 00000.5305 00000.2801 00001.0102 9002219 1015399 1015400 Description Slide bearing, plastic, 10 14x20x10 Microswitch Shaft lock washer 7mm Plastic Washer M5 Bearing bush 10X12X6 Iglidur Cup Spring 12.5X6.2x0.5 Socket Head Shoulder Screw Pin, actuator, raise Electrical lift with electrical tilt PG Electrical lift with electrical tilt DX 10 | Spare parts Hippo 1.4 Seating frames 04 Optimum Support System 30 cm Pos 1-22 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 - Qty 1 1 1 1 1 1 1 1 2 2 4 1 1 1 1 2 2 2 1 1 1 2 2 1 1 Article number SU11000 72107 72106 72108 72109 72033 72034 72002 72102 72103 72105 72101 8600281 HE10510 91102 91102 72104 12043 12042 12040 91102 72111 72001 1008665 Description Optimum support system complete 30cm (without seat frame) OSS back holder, right OSS back holder, left OSS support holder, left OSS support holder, right Back holder, Kid-Fit, left Back holder, Kid-Fit, right Seat depth adjustment, Kid-Fit OSS hip plate, left/right OSS thoracic support plate, left/right Velcro hook OSS receiver tube OSS back frame Knob for raise push bar/wing bolt M8 Headrest holder, metal sections Plain belt 1meter Plain belt 1meter OSS shoulder plate, left/right Washer plate for one-off setting of backrest adjustment One-off adjustable backrest adjustment, outer U section, for Kontiki One-off adjustable backrest adjustment, inner U section Plain belt 1meter OSS thoracic support adjustment Seat frame, Kid-Fit Backrest actuator OSS Hippo Spare parts | 11 05 Optimum Support System 35 cm Pos 1-22 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 - Qty 1 1 1 1 1 1 1 1 2 1 1 1 1 4 2 4 2 4 1 1 1 2 4 1 1 Article number SU12000 72107 72106 72108 72109 72033 72034 72002 72103 72105 72101 8600281 HE10510 91102 72102 72110 91102 12043 12042 12040 72111 91102 72001 1008665 Description Optimum support system complete 35cm (without seat frame) OSS back holder, right OSS back holder, left OSS support holder, left OSS support holder, right Back holder, Kid-Fit, left Back holder, Kid-Fit, right Seat depth adjustment, Kid-Fit OSS thoracic support plate, left/right OSS receiver tube OSS back frame Knob for raise push bar/wing bolt M8 Headrest holder, metal sections Plain belt 1meter OSS hip plate, left/right Velcro hook OSS shoulder plate, elevated, left/right Plain belt 1meter Washer plate for one-off setting of backrest adjustment One-off adjustable backrest adjustment, outer U section, for Kontiki One-off adjustable backrest adjustment, inner U section OSS thoracic support adjustment Plain belt 1meter Seat frame, Kid-Fit Backrest actuator OSS 12 | Spare parts Hippo 06 Kid-fit 30 cm Pos 1 2 3 4 5 6 7 8 9 10 11 12 13 - Qty 1 1 1 1 1 1 1 2 2 1 1 2 1 1 Article number 72033 72034 72002 72003 12043 12046 12040 00000.8403 72032 72037 72038 91018 72001 16510 Description Back holder, Kid-Fit, left Back holder, Kid-Fit, right Seat depth adjustment, Kid-Fit Back frame, Kid-Fit Washer plate for one-off setting of backrest adjustment One-off adjustable backrest, outer U section, for Kid-Fit One-off adjustable backrest adjustment, inner U section Quick-locking system with cap 8mm chr Actuator holder, Kid-Fit Back mounting, lower, Kid-Fit, width 30 cm Pin, back mounting, lower, Kid-Fit, width 30 cm Bush bearing IJzk 08/12-8 Seat frame, Kid-Fit Backrest actuator Kid-fit Hippo Spare parts | 13 07 Kid-fit 35 cm Pos 1 2 3 4 5 6 7 8 9 10 11 12 13 - Qty 1 1 1 1 1 1 1 2 1 1 2 2 1 1 Article number 72033 72034 72002 72003 12046 12043 12040 72032 72035 72036 91018 00000.8403 72001 16510 Description Back holder, Kid-Fit, left Back holder, Kid-Fit, right Seat depth adjustment, Kid-Fit Back frame, Kid-Fit One-off adjustable backrest, outer U section, for Kid-Fit Washer plate for one-off setting of backrest adjustment One-off adjustable backrest adjustment, inner U section Actuator holder, Kid-Fit Back mounting, lower, Kid-Fit, width 35 cm Pin, back mounting, lower, Kid-Fit, width 35 cm Bush bearing IJzk 08/12-8 Quick-locking system with cap 8 mm Seat frame, Kid-Fit Backrest actuator Kid-fit 14 | Spare parts Hippo 1.5 Armrests 08 Armrest with remote Pos 1 2 3 4 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 - Qty 2 4 2 2 2 2 1 2 2 2 2 2 10 2 2 1 2 1 1 1 1 1 1 1 1 1 1 Article number 42203 72008 42204 15407 77004 42205 12003 12031 15202 12021 12026 12022 1006754 8600282 72009-QR 12009 99030 1006753 12016 12014 12019 12015 12010 12008 ST10000 ST10001L ST10001R Description Armrest release, left/right Bar, height adjustment for armrest, Kid-Fit Locking plate for armrest release Side cushion, Pediatric Side shield, Kid-Fit Spacer plate, side shield Armrest support Side cushion bracket Arm rest Pediatric Armrest width adjustment Thread block Support bracket, width adjustment Cupped spring washer 20x8x0,6 Ball knob M6 R/20 black Side support, Kid-Fit Controller bracket handle Washer nylon 8,4x40 Quick-locking system with cap 4mm chr Armrest mount for controller Cap for controller bracket handle Spring Fixation U section Stop pin Controller bracket tube Parallel swing away remote bracket Drop down remote bracket, left Drop down remote bracket, right Hippo Spare parts | 15 09 Armrest without remote Pos 1 2 3 4 4 5 6 7 8 9 10 11 12 13 14 Qty 2 4 2 2 2 2 2 2 2 2 2 2 10 2 2 Article number 42203 72008 12003 15407 77004 42204 42205 12031 15202 12021 12026 12022 1006754 8600282 72009-QR Description Armrest release, left/right Bar, height adjustment for armrest, Kid-Fit Armrest support Side cushion, Pediatric Side shield, Kid-Fit Locking plate for armrest release Spacer plate, side shield Side cushion bracket Arm rest Pediatric Armrest width adjustment Thread block Support bracket, width adjustment Cupped spring washer 20x8x0,6 Ball knob M6 R/20 black Side support, Kid-Fit 16 | Spare parts Hippo 1.6 Legrests 10 Standard legrest 30 / 35 cm Pos 1 1 2 2 3 3 4 4 5 6 7 8 9 10 - Qty 1 1 1 1 1 1 1 1 1 2 1 1 1 1 1 1 1 1 1 1 Article number 74019 74018 14006 14005 14014 14011 74008 74009 8049150 91065 91039 8600620 74017 74010 BS11000L BS11000R BS11000 BS11005L BS11005R BS11005 Description Upper tube leg rest, Kid-Fit standard, right Upper tube leg rest, Kid-Fit standard, left Leg rest release lever, right Leg rest release lever, left Spring release lever, right Spring release lever, left Footplate, small (160x160) Footplate, medium (185x160) Insert cap, flat, oval, 30x15 Decorative plug, 8.5x12x8 Vibration damper, M4x13 Bling rivet nut M8 Lower tube, Kid-Fit, RWD Ankle hinge, Kid-Fit Standard pediatric leg rest (Seat width 30) left Standard pediatric leg rest (Seat width 30) right Standard pediatric leg rests (Seat width 30) set Standard pediatric leg rest (Seat width 35) left Standard pediatric leg rest (Seat width 35) right Standard pediatric leg rests (Seat width 35) set Hippo Spare parts | 17 11 Comfort legrest 30 / 35 cm Pos 1 1 2 3 3 4 5 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 19 20 21 21 22 - Qty 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 1 2 1 2 1 1 1 1 1 1 1 1 1 Article number 14005 14006 14036 14015 14016 91025 14011 14014 91040 14023 14026 14027 001.14080.002 91039 8600282 99030 91046 8049150 91065 8600620 00000.7001 74008 74009 74023 74024 74017 74010 BS11322L BS11322R BS11322 Description Leg rest release lever, left Leg rest release lever, right Operating lever for comfort leg rest Leg rest head for comfort leg rest, left Leg rest head for comfort leg rest, right Gas spring for comfort leg rest Spring release lever, left Spring release lever, right Control block, gas spring, right-angled (excluding lever and knob) Cap, comfort leg rest Hinge, calf support Calf support bracket Fork, M8x16 Vibration damper, M4x13 Ball knob M6 R/20 black Washer nylon 8,4x40 Fixing ring Insert cap, flat, oval, 30x15 Decorative plug, 8.5x12x8 Bling rivet nut M8 Plastic Washer M5 Footplate, small (160x160) Footplate, medium (185x160) Upper tube for comfort leg rest, Kid-Fit, left Upper tube for comfort leg rest, Kid-Fit, right Lower tube, Kid-Fit, RWD Ankle hinge, Kid-Fit Comfort pediatric leg rest (Seat width 30) left Comfort pediatric leg rest (Seat width 30) right Comfort pediatric leg rests (Seat width 30) set 18 | Spare parts Hippo Continued from 11 Comfort legrest 30 / 35 cm Pos - Qty 1 1 1 Article number BS12322L BS12322R BS12322 Description Comfort pediatric leg rest (Seat width 35) left Comfort pediatric leg rest (Seat width 35) right Comfort pediatric leg rests (Seat width 35) set Hippo Spare parts | 19 12 Electrical legrest 30 / 35 cm Pos 1 2 2 3 3 4 5 6 7 7 8 9 10 11 12 12 13 14 14 15 16 16 17 17 18 19 20 21 - Qty 1 1 1 1 1 1 1 1 1 1 1 2 1 1 1 1 1 1 1 2 1 1 1 1 1 2 1 1 1 1 Article number 14037 14034L 14034R 14011 14014 14042 14027 16504 14005 14006 14026 91046 91039 91064 74023 74024 99030 14031 14032 00000.7001 74008 74009 BS30020L BS30020R 8049150 91065 74017 74010 BS11320L BS11320R Description Cover plate for powered leg rest Cable set, legrest left Cable set, legrest right Spring release lever, left Spring release lever, right Cap, powered leg rest Calf support bracket Actuator, leg adjustment, left or right Leg rest release lever, left Leg rest release lever, right Hinge, calf support Fixing ring Vibration damper, M4x13 Spacer, 6.2x10x10 Upper tube for comfort leg rest, Kid-Fit, left Upper tube for comfort leg rest, Kid-Fit, right Washer nylon 8,4x40 Leg rest head, powered leg rest, left Leg rest head, powered leg rest, right Plastic Washer M5 Footplate, small (160x160) Footplate, medium (185x160) Leg rest bracket, angle adjustable, for powered leg rest, left Leg rest bracket, angle adjustable, for powered leg rest, right Insert cap, flat, oval, 30x15 Decorative plug, 8.5x12x8 Lower tube, Kid-Fit, RWD Ankle hinge, Kid-Fit Electrical pediatric leg rest (Seat width 30) left Electrical pediatric leg rest (Seat width 30) right 20 | Spare parts Hippo Continued from 12 Electrical legrest 30 / 35 cm Pos - Qty 1 1 1 1 Article number BS11320 BS11325L BS11325R BS11325 Description Electrical pediatric leg rests (Seat width 30) set Electrical pediatric leg rest (Seat width 35) left Electrical pediatric leg rest (Seat width 35) right Electrical pediatric leg rests (Seat width 35) set Hippo Spare parts | 21 13 Central legrest Pos 1 2 3 4 5 - Qty 1 1 1 2 2 1 Article number 74013 74014 74015 74025 14115 BS12000 Description Footplate for single central leg rest, Kid-Fit Leg rest tube for single central leg rest for Kid-Fit Sliding tube for footplate, single central leg rest, Kid-Fit Footplate bracket for single central leg rest, Hippo Bracket for single central mechanical leg rest (Kid-Fit) Single central pediatric leg rest, right-angled, mechanical 22 | Spare parts Hippo 14 Legrest holder Pos 1 1 2 3 4 5 5 6 - Qty 1 1 2 1 1 1 1 1 1 1 Article number 14903 14904 14500 91077 91035 14901 14902 8741160 BS30010L BS30010R Description Mounting plate, leg rest bracket, powered adjustment, left Mounting plate, leg rest bracket, powered adjustment, right Hinge pin + lock nut Spacer bushing, 6.2x10.5 Fork, M6x12 with 1 x diameter 10.1 Adjustable leg rest bracket, left Adjustable leg rest bracket, right Flat nut M6 Leg rest bracket, one-off adjustment, left Leg rest bracket, one-off adjustment, right Hippo Spare parts | 23 15 Mounting plate for legrest holder Pos 1 2 3 4 4 - Qty 2 1 1 1 1 1 1 Article number 14500 14033 8741160 14905 14906 BS30024L BS30024R Description Hinge pin + lock nut Leg rest contact for mounting on leg rest bracket Flat nut M6 Mounting plate, powered leg rest bracket, left Mounting plate, powered leg rest bracket, right Mounting plate, electrical leg rest bracket, including hinge pin, left Mounting plate, electrical leg rest bracket, including hinge pin, right 24 | Specifications 2 Hippo Specifications 2.1 CE declaration of conformity The product is in conformity with the provisions of the Medical Devices Directive and carries the CE mark. The product also meets the following requirements and standards. This has been verified by independent test organizations. Standard EN 12184 (1999) ISO 7176-8 ISO 7176-9 ISO 7176-14 ISO 7176-16 ISO 7176-19 Definition/description Electrically powered seating systems. Requirements for impact, static and fatigue strength. Climatic tests for electric seating systems and scooters. Drive and control systems for electric wheelchairs Requirements for resistance to ignition of upholstered parts. Crash test. 2.2 Technical specifications Description Axle configuration Maximum user weight Batteries Total weight excl. batteries Total weight incl. batteries Total length Total width Seat angle Seat depth Seat width Seat height excl. cushion Seat height incl. cushion Backrest angle Back height Lower leg length Armrest height Diameter castor wheels (indoor) Diameter castor wheels (outdoor) Diameter drive wheels Tyre pressure castor wheels Tyre pressure drive wheels Maximum speed Range (ISO 7176-4) Dynamic stability (max. safe slope) Obstacle height Ground clearance Turning radius (ISO 7176-5) Electrical backrest adjustment Electrical seat tilt adjustment Electrical high / low Hippo FWD 60 60 / 74 92 122 895 630 0 - 40 (elek) 250 - 400 250 - 380 440 (incl. H/L) 530 90 - 110 390 - 400 250 - 400 150 - 300 230 230 350 3.5 2.8 10 35 12 (20,9%) 80 80 680 90 - 120 0 - 40 0 - 340 Unit kg Ah kg kg mm mm ° mm mm mm mm ° mm mm mm mm mm mm bar bar km/h km ° mm mm mm ° mm Hippo 3 Warranty | 25 Warranty 3.1 Definitions of terms Definitions of terms used in this warranty: • Consumable part: Part that is subjected to natural wear and tear or natural contamination during normal operation within the lifetime of the product (section 9 of Handicare’s general terms and conditions of sale); • Client: Those who purchase the product directly from Handicare; • Corrective action: Repair, replace or refund of the product; • Dealer: Those who re-sell the product to the User; • Defect: Any circumstance due to which the product is not sound or fit to use, caused by a lack of quality of the material used to manufacture the product as well as the quality of the manufacturing process; • Option: An accessory delivered by Handicare to extend the standard product model; • Product: Product that is delivered according to brochure or contract (e.g. wheelchair, scooter, battery-charger etc.); • Part: Part of product that can be exchanged or replaced. This can be an option, accessory, service part or consumable part; • Returns: Product or part that needs to be returned; • RMA-process: Process to return goods, contact Handicare’s Customer Service; • Service part: Part that is durable and may be subjected to natural wear and tear or natural contamination during normal operation within the lifetime of the product.; • User: Those who use the product; • Warranty: The rights and obligations set forth in this document; • Warranty period: The period of time during which the warranty is valid; • Warranty provider: Handicare B.V., Vossenbeemd 104, 5705 CL Helmond, The Netherlands. Notwithstanding the rights and obligations of Handicare, Client and User set forth in Handicare’s general terms and conditions of sale, the rights of the Client and/or User towards Handicare in case of defects are limited to the provisions set forth in this warranty. For the duration of the warranty period Handicare guarantees that the product is without defects. In case of any defects the User is required –within two weeks after discovery of the defect- to contact the dealer. He has to complete a return form and return the product or part via the RMA-process. Handicare will, at its sole discretion, take the corrective action it seems fit under the given circumstances within a reasonable period of time (depends on nature of claim) from receipt of the completed return form. The warranty period will not be extended after a corrective action. 3.2 Warranty period table Power wheelchairs / scooters Description Warranty period Examples include, but are not limited to the parts mentioned below Frame 2 years Weldment/frame Drive system 1 year Transaxle, motor, motor brake Electronics 1 year Controller, controlling mechanism, wiring harness, electronic components Service Parts New: 1 year after invoice Repaired: 90 days after invoice Brakes Consumable parts 40 days after invoice Wheels, push handles etc. Options/Accessories 2 years Mirror, mudguards etc. Not being service part or consumable part. Handicare will only accept shipment costs and corrective costs related to warranty on equipment during the warranty period. This warranty will void in case of: • The product and/or its parts being modified or items having been added by others than Handicare; • Changes in cosmetic appearance by use; • Failure to observe the instructions for use and maintenance, use other than normal use, wear and tear, negligence, collateral damage by neglect of earlier symptoms, overloading, third-party accidents, non-original parts used and defects not caused by the product; • Circumstances beyond our control (flood, fire, etc.). This warranty does not cover: • Tyres and inner tubes • Batteries (covered by the battery manufacturer’s warranty). Clients and/or Users have legal (statutory) rights under applicable national laws relating to the sale of consumer products. This warranty does not affect statutory rights you may have nor those rights that cannot be excluded or limited, nor rights against the entity from whom the product was purchased. Clients may assert any rights they have at their sole discretion. 26 | Hippo Hippo | 27 Version Page V1 2014 5 V1 2015 Draw 01 7 02 9 19 03 12 5 1 8 3 10 11 12 13 14 25 4 5 6 7 8 Changes Created separate Hippo service manual and delete End of Service exploded views • Changed description and article number position 35: AC20410, Spring strut, standard, L=215 • Added article numbers 91127, 1003243, 1003242, 1011125 and 1011124 • Switched article numbers position 4 and 5 (left was right and right was left) • Switched article numbers position 6 and 7 (left was right and right was left) Added article numbers 1015399 and 1015400 Changed article number position 2 from 19034 into 14034L and 14034R • Changed description article number 11060 • Changed article numbers 9002251, 9002252, 1008812 and 1008813 into 1015242, 1015243, 1015252 and 1015253 • Added article numbers 31014, 01003, 91128, 1015116, 1015107, 1015117, 1015111, SP20019, 19030, 99120 and 99117 • Updated drawing • Changed article numbers 76114, 76113 and 16101 into 9009009, 9009002 and 1008306 • Deleted article numbers 7000085 and 7000086 Added article number SU11000 and 1008665 Added article number SU12000 and 1008665 Added article number 16510 Added article number 16510 Added article numbers ST10000, ST10001L and ST10001R Updated warranty text