Download Picotrack User Manual Version 2.3

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Picotrack
User Manual
Version 2.3
Picotrack
Picotrack IP69K
Picotrack Power
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Table of Contents
1
Introduction ______________________________________________________________________ 4
2
Delivery content ___________________________________________________________________ 5
3
Technical Data ____________________________________________________________________ 6
4
Operation Setup ___________________________________________________________________ 7
5
6
7
4.1
Opening the device ____________________________________________________________________ 7
4.2
Inserting the SIM Card __________________________________________________________________ 7
4.3
Closing the housing ____________________________________________________________________ 8
4.4
Switching the device ON and OFF _________________________________________________________ 9
4.5
Status Indicators _____________________________________________________________________ 10
Troubleshooting hints _____________________________________________________________ 11
5.1
The device doesn’t show any sign of life __________________________________________________ 11
5.2
The device doesn’t log into the GSM network ______________________________________________ 11
5.3
The device doesn’t log into the GPRS network _____________________________________________ 12
5.4
The device doesn’t send messages _______________________________________________________ 12
5.5
The device doesn’t receive GPS data _____________________________________________________ 12
Basic Features ___________________________________________________________________ 13
6.1
Event Types _________________________________________________________________________ 13
6.2
Connection Establishment Procedure_____________________________________________________ 13
6.3
Event Message Structure_______________________________________________________________ 13
Advanced Features________________________________________________________________ 15
7.1
Geofencing __________________________________________________________________________ 15
7.2
Roaming alternative configuration _______________________________________________________ 15
7.3
Device Watchdogs ____________________________________________________________________ 15
7.4
Device-based wireless positioning _______________________________________________________ 15
8
Device Installation on Board ________________________________________________________ 16
9
Safety __________________________________________________________________________ 17
9.1
General Battery handling ______________________________________________________________ 17
9.2
Battery storage ______________________________________________________________________ 17
9.3
Battery Disposal ______________________________________________________________________ 18
10 General Terms and Conditions ______________________________________________________ 19
11 Compliance Statements ____________________________________________________________ 20
11.1
CE Declaration of Conformity ___________________________________________________________ 20
12 Document History ________________________________________________________________ 21
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Table Overview
Table 1: Accessories List ................................................................................................................................... 5
Table 2: Technical Data ..................................................................................................................................... 6
Table 3: Status indicators ............................................................................................................................... 10
Table 4: The device doesn’t show any sign of life .......................................................................................... 11
Table 5: The device doesn’t log into the GSM network ................................................................................. 11
Table 6: The device doesn’t log into the GPRS network ................................................................................ 12
Table 7: The device doesn’t send messages ................................................................................................... 12
Table 8: The device doesn’t receive GPS data ................................................................................................ 12
Table 9: Content Description .......................................................................................................................... 14
Table 10: Document History ........................................................................................................................... 21
Figure Overview
Figure 1: How to open the device .................................................................................................................... 7
Figure 2: How to inserting the SIM Card .......................................................................................................... 8
Figure 3: Switch the device off ......................................................................................................................... 9
Figure 4: Geofencing ....................................................................................................................................... 15
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1
Introduction
The Picotrack is small sized tracking device which is well suited for tracking valuable goods and
shipments. The Picotrack is suited for a wide range of asset tracking applications including the
following (this list is not exhaustive!):



Tracking of valuable goods and shipments (Product prototypes, cash transport, high value
products)
Tracking product packaging (e.g. pallets & crates…)
Mobile industrial equipment
Because of the multitude of possible application we cannot list them all. Therefore we will only
refer to installation scenarios as they occur in asset tracking applications.
The Picotrack device is available in the following versions:



Picotrack: For all applications where smallest dimensions are essential and there is the
possibility to frequently recharge the device.
Picotrack Power: Just 1 mm thicker than the standard Picotrack. It is suited for all applications
where the smallest dimensions are essential and a longer battery lifetime is required.
Picotrack IP69K: The Picotrack Power is provided inside an IP69K grade casing, which is can also
be supplied with a magnet (as optional accessory) for quick installation on metallic surfaces. It
is suited for all applications where long battery lifetime is needed and the device is subjected
to harsh environmental conditions.
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Delivery content
The standard delivery includes the Picotrack device. The delivery could include furthermore some
of the following accessories, depending on the details of your purchase order:
Accessory Name
Order code
Functionality
USB-A / MicroUSB-B-Cable
17005
Use this cable only to charge the
device (but not for configuring
it).
Cable for ConfigTool Picotrack
16207
User this cable to charge or to
configure the device via the Telic
Config-Tool
Picotrack power
supply w/o USBcable
17003
Use this power adapter to
connect the device to a mains
supply.
Picotrack Cigarette
lighter charger
w/o USB-cable
17004
This cable allows to connect the
device to a cigarette lighter
Magnet plates for
Picotrack IP69K
17020
Used for installation on metallic
surfaces
Table 1: Accessories List
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Picture
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Technical Data
The following table lists key technical parameters for the products:
Components
Dimensions
Connectors
Environmental Rating
Status LEDs
GSM/GPRS module
GPS Sensitivity
(Tracking)
GPS Acquisition Time
GPS Tracking /
Acquisition Channels
Battery
Message Logging
Capacity
Picotrack
Picotrack Power
Picotrack IP69K
57x38x15 mm
57x38x19 mm
95x50x39 mm
Charging cable
N/A
N/A
IP69k protected
3 indicators for the states:
GSM, GPS, On/Off, battery charging/full, DOTA, On/Off button…
Quadband-GSM-Module at 850 MHz / 900 MHz / 1800 MHz / 1900 MHz.
-165 dBm
Cold ~ 34sec ; Warm ~ 33 sec ; Hot < 1 sec
22/66 channel
660 mA/h
1320 mA/h
2800
Sleep mode average
consumption
(GPS+GSM off)
GSM/GPS antennas
Operating Temperature
Recharging
Temperature
Supply voltage
Weight
Certificates
1320 mA/h
0,07 mA
Both integrated
-20°C to +60°C
0°C to +45°C
5V USB
40 g
5V USB
50 g
CE, ROHS
Table 2: Technical Data
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5V USB
100 g
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Operation Setup
The operation set-up of the Picotrack device can be realised in few quick steps.
Please take proper measures for ESD protection (e.g. electrical connection of
the body to ground) to make sure you do not destroy internal electronics!
Repair of ESD damages caused by user’s negligence will not be covered by
Telic’s warranty.
Electrostatic discharge (ESD) is the sudden and momentary electric current that
flows between two objects at different electrical potentials normally caused by
static electricity.
4.1
Opening the device
Open Picotrack housing by screwing off the housing (as shown in the following Figure). The SIM
card holder is under the battery and allows to slide-in and to fix a standard Mini-SIM card. Be
careful when moving the battery not to pinch the battery cable.
Figure 1: How to open the device
4.2
Inserting the SIM Card
A working SIM card from a suitable network provider must be correctly inserted in order for the
device to operate correctly.
The messages of the Picotrack are transmitted via the mobile GSM network.
Therefore you need a standard 3 Volts or 1.8 Volts SIM card. Please give
preference to post-paid SIM cards!
Please put the device in front of you on your desk so that you can slide-in the SIM card (as shown
in the following Figure); the gold contacts of the SIM card must be facing down. The SIM card must
be pushed in the direction of the arrow, until it snaps into place.
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Figure 2: How to inserting the SIM Card
The opposite cover of the housing, in which the GPS receiver is embedded,
should not be opened, to avoid a contamination of the receiver which may lead
to a reduction of receiving quality (should you be forced to clean the pad
sometime, please do so using pure alcohol).
Before the Picotrack logs into the mobile GSM network, it checks whether the used SIM card is PIN
free. If it is PIN free, it will start normal operation.
If the SIM card is not PIN free, it has to be assured, that the PIN is set to “0000” before it has been
inserted. The PIN can be changed e.g. with a normal GSM mobile phone to “0000”.
To speed up the log-in into the GSM network, the SIM card should not contain any phone book
entries.
4.3
Closing the housing
Make sure that the battery is not damaged or squeezed by the holder of the
housing while closing the device, and that the battery cable is not pinched or
kinked.
Avoid any stress on the micro USB connector when it is plugged in the
Picotrack. In the worst case, the connector of the Picotrack board could be
damaged. Telic’s warranty does not cover the repair of this type of damage.
Close the device again and take care that the housing covers fit together tightly and properly.
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4.4
Switching the device ON and OFF
Telic delivers the devices switched OFF.


To switch the device ON: push the red button until the green LED of the left GSM-indicator
lights up.
To switch the device OFF: device push the red button twice in quick succession. Note that the
green LED of the left GSM indicator will continue to light-up for a while, even though the
switch-off process is on its way.
Figure 3: Switch the device off
Pushing the red button will always be confirmed by the red LED in the centre
indicator, which means it will be illuminated as long as the button is being
pushed.
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4.5
Status Indicators
Internally the device has three status indicators each indicator has 2 or 3 different colored LEDs
closed grouped together.
Middle Indicator: Power supply
Left indicator: GSM status
Right Indicator: GPS status
status
The left indicator reflects the GSM
status and also, whether the device
is switched on.
The middle indicator reflects the status
of the integrated battery as well as of
the DOTA download.
The right indicator reflects GPS
reception as well as the device
reset status.
When the LED is off, the device is
switched off
The middle LED being off does NOT
mean that the device is switched
off. It only indicates that the
device is not connected to external
power supply.
Off: GPS is not switched on
Permanently
on:
switched on, but
network is available.
Permanently on: the device has
external power supply and the
battery is fully charged.
2 times blinking: 2D- Fix (no valid
height and the position may be
imprecise
GSM
is
no GSM
Blinking once: the device is
logged into the GSM network.
3 times blinking: 3D (GPS data
are complete
Blinking twice: TCP/IP connection
to the server has been
established
Permanently on: the battery is
currently charging.
1
time
blinking:
position
acquisition not possible
The middle indicator works
identically if the device is in sleep
mode; just the left and the right
indicators are off.
Slow double blinking: the SIM
card is not readable (e.g. if not
correctly inserted into the SIM
cardholder or others).
The red LED is permanently on
during the whole DOTA (Download
Over The Air) procedure.
After a certain period of time the
Picotrack
will
switch-off
completely (as it would be after
pushing twice the red on/off
button).
Table 3: Status indicators
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About 5 seconds red during
device reset
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Troubleshooting hints
5.1
The device doesn’t show any sign of life
Possible issue source
The device is not switched on
Trouble shooting
Press once the red on/off button to turn the device on.
Table 4: The device doesn’t show any sign of life
5.2
The device doesn’t log into the GSM network
Possible issue source
Trouble shooting
The device isn’t in a GSM
covered area
Please check whether there is GSM reception in this area (e.g.
using a cell phone) and move eventually to another area.
The position of the Picotrack
device is not favourable.
Choose another place in the vehicle which might be less
shielded.
The SIM card in the Picotrack
device is new and has not yet
been activated
Please check, whether the SIM card is already activated.
This can be done e.g. by putting the SIM card into your cell
phone and checking, whether your cell phone is able to log
into a GSM network.
The SIM card has been locked
by the provider
Please check whether the SIM card is locked.
This can be done e.g. by putting the SIM card into your cell
phone and checking, whether your cell phone is able to log
into a GSM network.
If this not the case, then please try to make a phone call. If you
are successful, the SIM card is definitely not locked.
The prepaid bonus is
exhausted
Please recharge the SIM card in the Picotrack device.
The prepaid SIM card is no
longer valid
If they aren’t recharged on a regular basis (often after 12 or 24
months).
In this case usually you have to buy a new SIM card.
The PIN code of the card has
not been deactivated or is not
set to “0000”
Please remove the SIM card from the device and check the PIN
code.
The Pin code has to be deactivated or set to “0000”
After a triple wrong entry of the PIN, unblocking the SIM card
requires the PUK.
The SIM card hasn’t been
inserted into the SIM card
holder in the correct way
Please check the correct position of the SIM card in the card
holder.
Table 5: The device doesn’t log into the GSM network
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5.3
The device doesn’t log into the GPRS network
Possible issue source
Trouble shooting
The GPRS service is not yet Please ask your provider, whether the GPRS function is already
activated
activated for the SIM card in use.
Table 6: The device doesn’t log into the GPRS network
5.4
The device doesn’t send messages
Possible issue source
Trouble shooting
Battery of the device was Please recharge the device and wait for 3D GPS fix to
completely drained (e.g. after synchronise the internal real time clock.
several weeks of storage)
Table 7: The device doesn’t send messages
5.5
The device doesn’t receive GPS data
Possible issue source
Trouble shooting
The position of the device is Please check, whether the device has the indicators facing up
not favourable for the GPS and a clear view of the sky.
reception
The GPS receiver has no free Please be aware, that a GPS receiver operates most efficiently
sight to the sky
when there is a clear view of the sky. Please ensure that the
device side with the LEDs has free view to the sky.
Your asset is placed in an Please consider that a GPS reception operates most efficiently
unsuitable location
when there is a free view of the sky.
If GPS reception is not available (e.g. due to location of the
asset inside a warehouse), considering using the Device-based
Wireless Positioning feature as an alternative positioning
method (see Section 7.4).
Table 8: The device doesn’t receive GPS data
Further hints regarding sources of errors are indicated through the 8 LEDs of the 3 indicators, which are
easily visible from outside. You will find details of the meaning of the different colours and blinking signs in
Section 0 (“
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Status Indicators”).
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6
Basic Features
The device can be configured either via serial cable by using the Telic Configuration tool or
remotely via SMS and GPRS. Please contact the Telic support team to receive more details about
the configuration procedure.
6.1
Event Types
The Picotrack’s primary task is to transmit GPS positioning data as well as additional status
information via a TCP/IP connection to the tracking server. If a message can’t be transmitted, it will
be stored in the device for transmission at a later point in time. There is a storage capacity of about
1.000 position messages. The following events will generate a positioning message which always
contains the GPS position:




6.2
Time event: the end of a time period of x seconds (x being configurable).
Distance Event: after a distance of x meters (straight line distance to the previous event) in any
direction (x being configurable) has been travelled.
Angular change Event: a direction change of a configurable minimum angle in x degrees (x
being configured) at a configurable minimum speed of y km/h (y being configurable).
Power event: Switching on or off the device.
Connection Establishment Procedure
The GSM and GPS modules will power up after switching on the Picotrack device. After logging in
into the GSM network the Picotrack will attempt to establish a GPRS communication link. Finally a
TCP/IP connection to the tracking server will be established to transmit the event messages.
The selection of the GSM network operator will take about 1 minute, plus the time to build up the
GPRS- and TCP/IP-connections to the tracking server. Therefore, after switching on the device, it
will take approximately 2-3 minutes until the first status message can be transmitted. Independent
of this procedure, GPS positions and status information will be generated and stored in the internal
memory for later transmission. Here follows the message structure:
6.3
Event Message Structure
The first identified and valid GPS position will be taken as the reference position for the distance
interval calculations. The next distance interval event will be generated if the configured distance
has been reached. If another event (e.g. time interval event) has been generated before, the
distance interval measurement starts again at the position of this new event. That means that any
position message with an actual GPS position sets a new reference for the distance interval
calculations. This reduces the number of messages sent while still keeping the desired resolution of
the tracking application.
A position message will also be generated in the case of a direction change being greater than the
configured angle while travelling at the configured minimum speed.
Switching on and off the external Power supply (e.g. ignition on/off) also leads to an event
message. The last valid position will be transmitted when no new valid GPS position is available.
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Content
Description
Event/Log –Code
Reason for the status message
Event/Log Timestamp
Time at which the event has happened
GPS Timestamp
GPS timestamp at the moment of fetching longitude and latitude
Longitude
Degree of longitude (default: in 100µ degrees; can be decreased to
1µ degrees precision)
Latitude
Degree of latitude (default: in 100µ degrees; can be decreased to
1µ degrees precision)
Fix Type
1,2 or 3, depending on the availability of satellites in view having a
sufficient signal strength:

1D Fix (no valid data)

2D Fix (no height indication)

3D Fix (position message with height indication)

6 (GSM Tracking; must be activated in the device)
Speed over ground
Speed in km/h
Satellites for calculation
Actual number of satellites which are used for calculation
Height
Height above sea level (in m)
Mileage
Mileage in meters
DigIns
4 digits e.g. 0010, if charger is connected
Analog Input 1
Value of the analogue input 1, i.e. Battery voltage with a precision
of 1/10 volts
MotSens
Status of the motion sensor
Table 9: Content Description
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7
Advanced Features
This section describes some advanced features supported by the device, which might be required
for different use cases.
7.1
Geofencing
Geofencing (an electronic safety fence) provides the opportunity to set a geographic square
around a defined location. Here you can configure different events like “leaving the area” or
“entering the area” to be transmitted to the control centre. Up to 50 geofence areas can be
monitored, which can also be combined to create larger areas and build up complex protection
zones. Every geofence area is given an Area ID, a centre (defined by its longitude and latitude) and
a height and width (from the centre not completely across) in meters.
Figure 4: Geofencing
7.2
Roaming alternative configuration
The device is able to detect a GSM roaming status and swap automatically to an alternative setup
for roaming (this alternative setup has to be previously configured). This allows optimizing the data
traffic and reducing the communication costs.
7.3
Device Watchdogs
The Picotrack has different integrated watchdogs. They automatically check the functions of the
device and generate resets as soon as they recognise any malfunction. Malfunction could occur
due to internal problems of the device, problems related to the GSM connection, problems with
the GPS reception and many more.
This watchdog concept ensures that the Picotrack can automatically return to stable operation if
necessary. Control of the watchdogs by the user is not necessary.
If the watchdog has to restart the device it may happen that some of the position messages and
respectively events are not logged and as a result they are not transmitted to the tracking server.
7.4
Device-based wireless positioning
The device can be configured in order to get a localization obtained by the GSM module, in case
that the GPS has some difficulties providing a valid fix. Of course this position will be less accurate
and take a bit longer than the standard way by GPS module, therefore this functionality has to be
considered as a fallback for the GPS.
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8
Device Installation on Board
In order to protect your goods from theft and vandalism the device should be installed in a location
where it is well-hidden. Please install the device in a suitable, dry location, not in contact to radio
and audio frequency interference or hot parts of the good. Be aware to observe ESD (Electro Static
Discharge) protection measures. When installing the device consider that antennas are integrated,
this means it must be installed in a place with a minimum distance of 7 cm within a minimum 180 °
cone of the patch antenna to any metallic components of the good in each direction. In order to
optimize the quality of the signal received, the surface of the internal GPS internal antenna must
be installed skywards.
The unit can also be placed on the lateral side of the Asset or even below it if the optimal
installation described above is not possible. Consider, though, that this might have the following
effects:



Reduction of the device’s battery life time due to the GPS module requiring more time and
higher power consumption to get a fix.
Less precise fix. The accuracy of the fix might be affected by reflections of the GPS signals. It is
advisable to configure in such cases the unit to perform 2D fixes.
No fix possible. In this case, it is possible to get a rough position by device-based GSM tracking,
but the battery lifetime of the unit will also be adversely affected.
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9
Safety
The following guidelines must be followed in order to ensure the safety of users. If these rules are
ignored Telic will not assume responsibility for any damages that are incurred.
9.1
General Battery handling
The Picotrack main power source is a battery with high energy capacity. These rechargeable
batteries are designed to provide the highest possible degree of safety. They may, however,
present a potential hazard if they are abused electrically or mechanically. This is in most
circumstances associated with the generation of excessive heat. In this case the internal pressure
may cause the cell case to rupture.
Consequently, the following general guidelines should be followed when handling the Picotrack
Battery:









Do not short-circuit
Do not over discharge
Do not incinerate
Do not expose to temperatures beyond the specified temperature range
Do not crush or puncture
Do not open cells, do not disassemble battery packs
Do not expose contents to water
Do not connect with false polarity
Do not weld or solder to the battery’s body
It is very important that only authorized official Telic replacement batteries be used in the
Picotrack. Also the batteries included with the devices are only tested or authorized for use in the
Picotrack. The batteries should never be used in any other devices unless specifically authorized by
Telic, including but not limited to other Telic products or devices.
9.2
Battery storage
Batteries should be stored in rooms with generally low temperature and low humidity levels. While
it is not essential that these storage areas be temperature and humidity controlled, temperatures
should generally be kept below 35 °C and storage areas should be well ventilated. Storage
temperatures above 75 °C should be avoided.
Your Picotrack batteries should be stored in their original packaging materials or in the Picotrack
itself. This will eliminate unintentional short-circuiting. Do not store batteries in conductive antistatic bags or foam unless the resistivity of the material exceeds 1 MΩ. Batteries should not be
placed on or covered with metallic or otherwise conductive material.
Batteries should be stored away from any flammable material in the storage area. Fire
extinguishers for metal fire (class D) are preferred. Do not attempt to extinguish fires with small
amounts of water, sand, or with carbon dioxide extinguishers.
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9.3
Battery Disposal
The disposal or recycling of batteries is regulated by each European country. In each country, the
manufacturers, importers and users are responsible for proper disposal. The European Community
(EC) has issued two directives, 91/157/EEC and 93/86/EEC. These directives are implemented by
each member country of the EC independently and in a different way. In accordance with these
directives, the Picotrack batteries do not contain dangerous substances. The reaction products are
inorganic and do not represent environmental risks once the decomposition process has
terminated.
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10
General Terms and Conditions
All information in this documentation has been carefully assembled and checked, but should not
be considered as a guaranteed feature set. The copyright of the related documentation is with
Telic GmbH.
The Telic Logo and the terms Telic, and Telic Picotrack are brands of Telic GmbH.
All further names and terms used can be brands or registered brands of their respective owners.
Telic reserves the right to change the included information without notice and doesn’t take
responsibility for errors in the document and/or missing information.
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11
Compliance Statements
11.1 CE Declaration of Conformity
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12
Document History
Revision
Date
Changes
Rev. 2.0
15/03/14
First release on new layout
Rev. 2.1
21/05/14
Update Status indicator
Rev. 2.2
26/05/14
Update Technical Data
Rev 2.3
11/07/14
Update Section 11
Table 10: Document History
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