Download Eccotemp 45H-LP Instructions / Assembly

WARNING: If the information in these
instructions is not followed exactly, a fire or
explosion may result causing property
damage, personal injury or death.
• Do not store or use gasoline or other
flammable vapors and liquids in the
vicinity of this or any other appliance.
• WHAT TO DO IF YOU SMELL GAS
- Do not try to light any appliance.
- Do not touch any electrical switch; do
not use any phone in your building.
- Immediately call your gas supplier
from a neighbor’s phone. Follow the gas
supplier’s instructions.
- If you cannot reach your gas supplier,
call the fire department.
• Installation and service must be performed
by a qualified installer, service agency or
the gas supplier.
Phone: 866-356-1992 | Email: [email protected] | Address: 315 - A Industrial RD Summerville, SC 29483
Use & Care Manual
With Installation Instructions for the Installer
Residential Outdoor Gas
140,00 BTU Max Input @ 6.8 GPM
Tankless Water Heater
WARNING: This water heater may not be suitable
for use in manufactured (mobile) homes! Please check
local code restrictions pertaining to permanent/fixed installations in
manufactured homes in your area.
The purpose of this manual is twofold: one, to provide the installer
with the basic directions and recommendations for the proper
installation and adjustment of the water heater; and two, to
the owner-operator, to explain the features, operation, safety
precautions, maintenance and troubleshooting of the water heater.
This manual also includes a parts list.
It is imperative that all persons who are expected to install,
operate or adjust this water heater read the instructions carefully
so they may understand how to perform these operations. If you
don’t understand these instructions or any terms within it, seek
professional advice.
Any questions regarding the operation, maintenance, service or
warranty of this water heater should be directed to the seller from
whom it was purchased. If additional information is required, refer to
the section on If You Need Service.
Do not destroy this manual. Please read carefully and keep in a safe
place for future reference.
Recognize this symbol as an indication of Important Safety Information!
California Proposition 65 Warning: This product contains chemicals known to the
State of California to cause cancer, birth defects or other reproductive harm.
WARNING: If the information in these instructions is not followed exactly, a fire or
explosion may result causing property damage, personal injury or death.
WHAT TO DO IF YOU SMELL GAS
FOR YOUR SAFETY!
Improper installation, adjustment, alteration,
service or maintenance can cause property
damage, personal injury, or death. Refer to
this manual. Installation and service must be
performed by a qualified installer, service
agency or the gas supplier.
DO NOT store or use gasoline or other flammable
vapors or liquids or other combustible materials
in the vicinity of this or any other appliance. To
do so may result in an explosion or fire.
Product Support: Eccotemp.com/help-desk
• DO NOT try to light any appliance.
• DO NOT touch any electrical switch;
do not use any phone in your building.
• Immediately call your gas supplier from
a neighbor’s phone. Follow the gas
supplier’s instructions.
• If you cannot reach your gas supplier,
call the fire department.
• DO NOT return to your home until authorized by
the gas supplier or fire department.
Shop Online: Eccotemp.com/products
Store Locator: Eccotemp.com/locator
1
Phone: 866-356-1992 | Email: [email protected] | Address: 315 - A Industrial RD Summerville, SC 29483
Safety Information
Safety Precautions .............3-6
LP Gas Models .......................5
Installation Instructions
FOR YOUR RECORDS
Write the model and serial numbers here:
#_______________________________
#_______________________________
You can find them on a label on the appliance
and/or packaging.
Location ..............................7-9
Staple sales slip or canceled check here.
Water Connections ...........9-10
Proof of the original purchase date is needed to
obtain service under the warranty.
Gas Supply............................10
Relief Valve...........................11
Leak Testing..........................12
High Altitude ........................12
Venting ................................12
Remote Control ..............13-14
Electrical Connection ...........15
Typical Installation ...............16
Pipe Insulation .....................17
Installation Checklist ...........18
Operating Instructions
Start Instructions ............19-20
Water Temperature ............21
Temperature Memory..........21
Care and Cleaning
Maintenance .......................22
Housekeeping .................22-23
Extended Shut-Down ...........23
READ THIS MANUAL
Inside you will find many helpful hints on how
to use and maintain your water heater properly.
A little preventive care on your part can save
you time and money over the life of your water
heater. You’ll find many answers to common
problems in the Troubleshooting Guide. If you
review the chart of Troubleshooting Tips first,
you may not need to call for service.
READ THE SAFETY INFORMATION
Your safety and the safety of others are very
important. There are many important safety
messages in this manual and on your appliance.
Always read and obey all safety
messages.
This is the safety alert symbol.
Recognize
this symbol as an indication of
Important Safety Information! This
symbol alerts you
to potential hazards that can kill or hurt
you and others.
All safety messages will follow the safety alert
symbol and either the word “DANGER”,
“WARNING”, “CAUTION” or “NOTICE”.
These words mean:
DANGER - An imminently hazardous situation
that will result in death or serious injury.
Anti-Freezing........................23
Draining ...............................24
Troubleshooting Tips
Before You Call ....................25
Error Code Guide ................26
2
Product Support: Eccotemp.com/help-desk
WARNING - A potentially hazardous situation
that could result in death or serious injury
and/or damage to property.
CAUTION - A potentially hazardous situation
that may result in minor or moderate injury.
NOTICE: Attention is called to observe
a specified procedure or maintain a
specific condition.
Shop Online: Eccotemp.com/products
Store Locator: Eccotemp.com/locator
Phone: 866-356-1992 | Email: [email protected] | Address: 315 - A Industrial RD Summerville, SC 29483
IMPORTANT SAFETY INFORMATION READ ALL
INSTRUCTIONS BEFORE USING
Be sure to read and understand the entire Use and Care Manual before attempting to install or
operate this water heater. It may save you time and money. Pay particular attention to the Safety
Instructions. Failure to follow these warnings could result in serious bodily injury or death. Should
you have problems understanding the instructions in this manual, or have any questions, STOP, and
get help from a qualified service technician, or the local gas utility.
DANGER!
PROPERLY INSTALL WATER HEATER
Failure to properly install the water heater outdoors as outlined in the Installation
Instructions in this manual can result in unsafe operation of the water heater. To
avoid the risk of fire, explosion, or asphyxiation from carbon monoxide, never
operate this water heater unless it is installed properly and has an adequate
air supply for proper operation. Be sure to inspect the flue terminal for proper
installation at initial start-up; and at least annually thereafter. Refer to the Care
and Cleaning section of this manual for more information regarding flue terminal
inspection.
WARNING!
Gasoline, as well as other flammable materials and liquids (adhesives, solvents,
paint thinners etc.), and the vapors they produce are extremely dangerous. DO
NOT handle, use or store gasoline or other flammable or combustible materials
any where near or in the vicinity of a water heater or any other appliance. Be sure
to read and follow the labels on the water heater, as well as the warnings printed
Vapors from flammable
liquids will explode and catch fire
causing death or severe burns.
Do not use or store flammable products
such as gasoline, solvents or adhesives
In the same room or area near the
water heater.
Keep flammable products :
1. Far away from heater
2. In approved containers
3. Tightly closed
4. Out of children ‘s reach
Water heater has a main burner flame.
The main burner flame
1. Can come on at any time and
2. Will ignite flammable vapors.
Vapors:
1. Cannot be seen
2. Are heavier than air
3. Go a long way on the floor
4. Can be carried from other rooms to
the main burner flame by air currents.
Installation:
Do not Install water heater where flammable products will be stored or used
unless the main burner flame Is at least 18” above the floor. This will reduce, but
not eliminate, the risk of vapors being ignited by the main burner flame.
Read and follow water heater warnings and Instructions. If owners manual is
missing, contact the retailer or manufacturer.
Product Support: Eccotemp.com/help-desk
Shop Online: Eccotemp.com/products
Store Locator: Eccotemp.com/locator
3
Phone: 866-356-1992 | Email: [email protected] | Address: 315 - A Industrial RD Summerville, SC 29483
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING
DANGER!
WATER TEMPERATURE SETTING
Safety and energy conservation are factors to be considered when selecting
the water temperature setting. Water temperatures above 125°F can cause
severe burns or death from scalding. The thermostat is adjusted to its lowest
temperature position when shipped from the factory. Be sure to read and follow
the warnings outlined on the label pictured below.
Time/Temperature Relationship in Scalds
Water Temperature
Time To Produce a Serious Burn
120°F
More than 5 minutes
125°F
1 1/2to 2 minutes
130°F
About 30 seconds
135°F
About 10 seconds
140°F
Less than 5 seconds
145°F
Less than 3 seconds
150°F
About 1 1/2 seconds
155°F
About 1 second
Table courtesy of Shriners Burn Institute
The chart shown above may be used as a guide
in determining the proper water temperature for
your home
DANGER: Households with small children,
disabled, or elderly persons may require a 120°F.
or lower temperature setting to prevent contact
with”HOT” water.
Water temperature over 125°F can cause severe burns
instantly or death from scalds. Children, disabled and elderly
are at highest risk of being scalded. See instruction manual
before setting temperature at water heater. Feel water
before bathing or showering. Temperature limiting valves are
Maximum water temperature occurs while
burner is on. To find water temperature being
delivered, turn on a hot water faucet and place a
thermometer in the water stream and read the
thermometer.
The temperature of the water at the outlet of
the water heater can be regulated by setting the
temperature on Remote Control . The remote
control was set at 110°F before it was shipped
from the factory.
The illustration to the bottom left illustrates
the Remote Control and how to adjust the water
temperature.
NOTICE: When this water heater is supplying
general purpose hot water requirements for
use by individuals, a thermostatically controlled
mixing valve for reducing point of use water
temperature is recommended to reduce the risk
of scald injury. Contact a licensed plumber or the
local plumbing
authority for further information.
NOTICE: The factory recommended operating
temperatures are between 90°F and 140°F.
4
Product Support: Eccotemp.com/help-desk
Shop Online: Eccotemp.com/products
Store Locator: Eccotemp.com/locator
Phone: 866-356-1992 | Email: [email protected] | Address: 315 - A Industrial RD Summerville, SC 29483
DANGER!
NATURAL GAS AND LIQUEFIED PETROLEUM MODELS
Both LP and natural gas have an odorant added to aid in detecting a gas leak.
Some people may not physically be able to smell or recognize this odorant. If you
are unsure or unfamiliar with the smell of LP or natural gas, ask the gas supplier.
Other conditions, such as “odorant fade”, which causes the odorant to diminish in
intensity, can also hide or camouflage a gas leak. Always check with commercial
leak detector or soapy water.
• Gas detectors are recommended in LP and natural gas applications and
their installation should be in accordance with the detector manufacturer’s
recommendations and/or local laws, rules, regulations or customs.
• Water heaters utilizing LP gas are different from natural gas models. A natural
gas water heater will not function safely on LP gas and vice versa.
• No attempt should ever be made to convert the water heater from natural gas
to LP gas. To avoid possible equipment damage, personal injury or fire, do not
connect the water heater to a fuel type not in accordance with the unit data
plate; propane for propane units and natural gas for natural gas units. These
units are not certified for any other fuel type.
• LP appliances should not be installed· below grade (for example, in a
basement) if such installation is prohibited by federal, state and/or local laws,
rules, regulations or customs.
• Propane or LP gas must be used with great caution. It is heavier than air and
will collect first in lower areas making it hard to detect at nose level.
• Before attempting to light the water heater, make sure to look and smell for
gas leaks. Use a soapy solution to check all gas fittings and connections.
Bubbling at a connection indicates a leak that must be corrected. When smelling
to detect a gas leak, be sure to sniff near the floor also.
• It is recommended that more than one method, such as soapy solution, gas
detectors, etc., be used to detect leaks in gas applications.
Notice: If a gas leak is present or suspected:
•
•
•
•
•
DO NOT attempt to find the cause yourself.
DO NOT try to light any appliance.
DO NOT touch any electrical switch.
DO NOT use any phone in your building.
Leave the house immediately and make sure your family and pets leave
also.
• Leave the doors open for ventilation and contact the gas supplier, a
qualified service agency or the fire department.
• Stay away from the house (or building) until the service call has been
made, the leak is corrected and a qualified agency has determined the
area to be safe.
Product Support: Eccotemp.com/help-desk
Shop Online: Eccotemp.com/products
Store Locator: Eccotemp.com/locator
5
Phone: 866-356-1992 | Email: [email protected] | Address: 315 - A Industrial RD Summerville, SC 29483
IMPORTANT SAFETY INFORMATION READ ALL
INSTRUCTIONS BEFORE USING
WARNING!
For your safety, the information in this manual must be followed to
minimize the risk of fire or explosion, electric shock, or to prevent property
damage, personal injury, or loss of life.
FOR INSTALLATIONS I N THE STATE OF CALIFORNIA
California Law requires that residential water heaters must be braced, anchored
or strapped to resist falling or horizontal displacement due to earthquake
motions.For residential water heaters up to 52 gallon capacity, a brochure with
generic earthquake bracing instructions can be obtained from: Office of the State
Architect, 400 P Street, Sacramento, CA 95814 or you may call 916-445-8100 or
ask a water heater dealer.
However, applicable local codes shall govern installation. For residential water
heaters of a capacity greater than 52 gallons or tankless style, consult the local
building jurisdiction code for acceptable bracing procedures.
SAFETY PRECAUTIONS
Have the installer show you the location of the gas shut-off valve and how to shut
it off if necessary. Turn off the manual shut-off valve if the water heater has been
subjected to overheating, fire, flood, physical damage or if the gas supply fails to
shut off.
• Read this manual entirely before installing or operating the water heater.
• Use this appliance only for its intended purpose as described in this
Use and Care Manual.
• Be sure your appliance is properly installed in accordance with local codes
and the provided installation instructions.
• Part of your water heater unless it is specifically recommended in this manual.
All other servicing should be referred to a qualified technician.
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY .
SAVE THESE INSTRUCTIONS
This water heater must be installed in accordance with these instructions, local codes, utility company requirements, and/
or in the absence of local codes, use the latest edition of the American National Standard/National Fuel Gas Code. A copy
can be purchased from either the American Gas Association, 400 North Capitol Street Northwest, Washington, DC 20001
as ANSI standard Z223.1 or National Fire Protection Association, 1 Batterymarch Park, Quincy, MA 02269 as NFPA 54. In
Canada, the latest edition of the CSA B149.1 Natural Gas and Propane Installation, and the Canadian Electrical Code, CSA
C22.1Part1, in the absence of local codes.
6
Product Support: Eccotemp.com/help-desk
Shop Online: Eccotemp.com/products
Store Locator: Eccotemp.com/locator
Phone: 866-356-1992 | Email: [email protected] | Address: 315 - A Industrial RD Summerville, SC 29483
Installing the water heater
Location
This water heater is for OUTDOOR
installation ONLY!
The water heater must be located so it is not
subject to physical damage, for example, by
moving vehicles, area flooding, etc.
Make sure before installation that the gas
type you will use is the same type on the
data plate.
The water heater must be installed vertically
with the water, gas, and power connections
on the underside, pointing toward the ground.
The water heater unit should be installed by
professionals from your local gas company.
Please don’t attempt installation by yourself.
Improper installation may cause failure or
dangerous conditions such as gas leaking or
explosion.
Failure to properly install the water heater
outdoors as outlined in this manual can result
in unsafe operation.
This water heater is an outdoor model and
must be mounted on a vertical wall. It must
not be installed indoors or in a confined
space. The water heater should be installed
close to the most frequently used outlet and
its position chosen with safety and service in
mind.
Make sure people (particularly children,
disabled, and elderly) will not touch the
hot water outlet or the flue terminal. The
flue terminal and air inlet must be clear of
obstruction and shrubbery.
If installed in a public corridor, please assure
that the surrounding area is free of debris,
obstruction and flammable materials.
The unit must be installed on a fire retardant
area, and must be away from all flammable
materials. Clearance should be 1.75 ft to the
left and right side of flammable materials,
and 6.75 ft to the front.
The unit should be installed in open area
where strong currents are not prevalent
This unit is of high power and will consume
a lot of oxygen when working, so the
installation area must be well ventilated, and
air in and out of the area has no blockage.
Hot and cold water lines should be insulated
to conserve water and energy.
DO NOT install water heater where subject to
vibrations.
DO NOT install the water heater in
Recreational Vehicles, Mobile Homes, Boats
and other Watercraft.
DO NOT install the water heater near vents
for heating or cooling. A minimum of 4 feet
should be maintained.
If the clearances stated on the Instruction/
Warning Label, located on the front panel
of the heater differ, install the water heater
according to the clearances stated on the label.
WARNING: Combustible construction
refers to adjacent walls and ceilings and
should not be confused with combustible
or flammable products and materials.
Combustible and/or flammable products
and materials should never be stored in
the vicinity of this or any gas appliance.
The outdoor unit should not be installed in a
corridor with rooms on the both sides or in
the closed corridor.
Take measures to avoid direct wind, rain
and snow. The installation area should be
constructed of fire retardant materials. The
power socket connecting the water heater
should be properly grounded.
Product Support: Eccotemp.com/help-desk
Shop Online: Eccotemp.com/products
Store Locator: Eccotemp.com/locator
7
Phone: 866-356-1992 | Email: [email protected] | Address: 315 - A Industrial RD Summerville, SC 29483
Installing the water heater
Proper operation of the water heater requires air for combustion and ventilation. Provisions for
combustion and ventilation air must comply with referenced codes and standards.
Combustion and Ventilation Air
This water heater is for OUTDOOR installation ONLY.
It must NOT be installed indoors or in a confined space.
Corrosive Atmospheres
The air in beauty shops, dry cleaning establishments, photo
processing labs, and storage areas for liquid and powdered
bleaches or swimming pool chemicals often contain such
halogenated hydrocarbons.
NOTICE: The water heater
should not be installed near
an air supply containing
halogenated hydrocarbons.
An air supply containing halogenated hydrocarbons may be safe
to breathe, but when it passes through a gas flame corrosive
elements are released that will shorten the life of any gas
burning appliance.
Propellants from common spray cans or gas leaks from A/ C and
refrigeration equipment are highly corrosive after passing through
a flame.
The water heater warranty is voided when failure of the heater is
due to operation in a corrosive atmosphere.
Inspect Shipment
Inspect the water heater for possible damage. Check the markings on the rating plate of the water
heater to be certain the type of gas supplied corresponds to the water heater requirements. Verify
all included parts are present (see below).
2
8
Product Support: Eccotemp.com/help-desk
Shop Online: Eccotemp.com/products
Store Locator: Eccotemp.com/locator
Phone: 866-356-1992 | Email: [email protected] | Address: 315 - A Industrial RD Summerville, SC 29483
Mounting the Water Heater
Make sure the location of the appliance allows for easy access
and operation.
In case of dry wall or concrete wall use dry wall anchors or lag bolts.
The water heater requires 120VAC/ 60Hz. Have a receptacle with
ground terminal near the water heater. The length of the power
supply cord is 5 feet.
Drill the holes as per the sizes in the figure to the left, put 2
expansion screws into the top holes, and 2 rubber screws into the
bottom holes.
Hang up the water heater unit, tighten the expansion screws, and
put 2 wood thread screws into the bottom holes.
CAUTION: Reinforcement of the wall is
required in case the wall is not strong enough
to hold the appliance.
Water Supply Connections
Plumbing should be carried out by a qualified
plumber in accordance with local codes.
Use approved plumbing materials and tools only.
To conserve energy and to prevent freezing,
insulate both cold and hot water supply lines.
DO NOT cover the drain valves.
To ensure proper operation of the water
heater, the following water pressure
guidelines should be followed:
• Operation of the water heater requires the
minimum water pressure of 14 psi and a
minimum water flow rate of 0.75 gpm.
• Additional water pressure is required for
long pipe runs and outlet fitting(s) water
pressure drops.
• To maintain proper performance, ensure
sufficient water supply pressure. The
Required Water Pressure = Min. Operating
Water Pressure (14 psi) + Pipe Pressure
Loss + Faucet and Shower Pressure Loss +
Safety Margin (more than 5 psi).
• To supply hot water to upper floors,
additional water pressure (0.44 psi/ft)
must be ensured.The measurement should
be calculated by the distance between the
water inlet of the water heater (ground
level) to the hot water faucet (upper floor level).
• Well water systems should be set at a
range of 50-60 psi.
Product Support: Eccotemp.com/help-desk
• When the water is supplied from a water
supply tank, the height of the tank and the
diameter of the pipes and their relation to
water pressure, should be taken into
consideration. Gravity water pressure is
not recommended.
NOTICE: If the water flow resistance of a
shower head is too high, the burner in the
water heater will fail to ignite. Keep the
shower head clean from debris that could
cause additional pressure drop.
NOTICE: If using mixing valves on the outlet,
choose one which prevents cold water
pressure from overcoming hot water line
pressure.
IMPORTANT: Do not apply heat to the HOT
or COLD water connections. Any heat applied
to the water supply fittings will permanently
damage the internal components of the water
heater.
CAUTION: This water heater must
only be used with the following water
supply system conditions:
• With clean, potable water free of
corrosive chemicals, sand, dirt, or
other contaminates.
• With inlet water temperatures
above 32°F, but not exceeding 120°F.
• Free of lime and scale deposits.
• DO NOT reverse the hot and cold
water connections. The water
heater will not operate.
Shop Online: Eccotemp.com/products
Store Locator: Eccotemp.com/locator
9
Phone: 866-356-1992 | Email: [email protected] | Address: 315 - A Industrial RD Summerville, SC 29483
Water Supply Connections Continued
If a water heater is installed in a closed water supply system, such as one
having a backflow preventer in the cold water supply line, means shall be
provided to control thermal expansion. Contact the water supplier or local
plumbing inspector on how to control this situation. Install a shutoff valve
near the inlet of the water heater for service and draining purposes.
Before connecting the water supply pipe to the water heater, open
the shutoff valve ·and clean out sand, debris, air, caulking material,
etc. inside the pipe. Connect to the water inlet, then check water flow.
Close the shutoff valve and clean the water filter.
Be sure to connect the water inlet and the hot water outlet as shown
on the water heater. If reversed, the water heater will not function.
Installation of unions or flexible copper connections are
recommended on the HOT and COLD water lines, so that the water
heater may disconnect easily for servicing if necessary.
Install a Check Valve between the water heater and the water
shutoff
valve. (See illustration to the top left).
In regards to the HOT WATER OUTLET:
Connections between the water heater and point(s) of use should be
as short and direct as possible.
DO NOT use lead or non-approved plastic pipe.
NOTICE: The flow rate of hot water may vary when more than two
faucets (appliances, fixtures, etc.) are being used simultaneously.
NOTICE: The pipes MUST be completely drainable. If the hot water faucets are located at a point higher
than the water heater, place a drain valve at the lowest point (see illustration to the bottom left).
Gas Supply
WARNING: Do not attempt to convert this water heater for use with a different type of gas
other than the type shown on the rating plate. Such conversion could result in hazardous operating
conditions. Please have a professional connect the gas pipe.
A Manual Gas Appliance Shutoff
Valve must be installed at the gas
connection of the water heater at the
time of installation (see diagram to
the left). The branch gas supply line to
the water heater should be clean black
steel pipe or other approved gas piping
material.
A ground joint union or ANSI design
certified semi-rigid or flexible gas
appliance connector should be
installed in the gas line close to the
water heater. The National Fuel Gas
Code (NFGC) mandates a manual gas
shut-off valve: See (NFGC) for complete
instructions.
If flexible connectors are used, the
maximum length shall not exceed 36”.
If lever type gas shut offs are used,
they shall be T-Handle type.
10
Product Support: Eccotemp.com/help-desk
Compound used on the threaded
joints of the gas piping must be of
the type resistant to the action of LP
gas. Use compound sparingly on male
threads only.
A sediment trap should be installed
at the bottom of the gas line.
Do not use excessive force (over
31.5 ft lbs.) in tightening the pipe,
particularly if pipe-tape compound
is used, as the unit may be damaged.
The inlet gas pressure to the water
heater must not exceed 10.5 “ w.c.
for natural or 14” w.c. for LP gas. For
purposes of input adjustment, the
minimum inlet gas pressure (with
main burner on) is shown on the
water heater rating plate. If high or
low gas pressures are present, contact
your gas supplier for correction.
Shop Online: Eccotemp.com/products
Store Locator: Eccotemp.com/locator
Phone: 866-356-1992 | Email: [email protected] | Address: 315 - A Industrial RD Summerville, SC 29483
Relief Valve
A new pressure relief valve, complying with the Standard for relief Valves and Automatic Gas Shut-Off Devices
for Hot Water Supply Systems, ANSI Z21.22, must be installed at the hot water outlet connection of the water
heater at the time of installation. Local codes shall govern the installation of relief valves.
For safe operation of the water heater, be sure that:
• The pressure rating of the relief valve must not exceed
150 psi, the maximum working pressure of the water
heater as marked on the rating plate.
• The BTUH rating of the relief valve must equal or exceed
the BTUH input of the water heater as marked on its
rating plate.
• No valve of any type should be installed between the
relief valve and the water heater.
• Discharge from the relief valve should be piped to a
suitable drain to eliminate potential water damage. Piping
used should be of a type approved for the distribution of
hot water.
• Hot and cold water lines should be insulated up to the
water heater.
NOTICE: The above illustrates
a pressure only relief valve.
If local codes require a
combination temperature
and pressure relief valve be
installed, an extension piece
may be needed.
• The discharge line must be NO SMALLER than the outlet
of the valve and must pitch downward to allow complete
drainage (by gravity) of the relief valve and discharge line.
• The end of the discharge line should not be threaded or
concealed and should be protected from freezing. No
valve of any type, restriction or reducer coupling should
be installed in discharge line.
NOTICE: Local codes govern the installation of relief valves. If local codes require that a temperature
and pressure relief valve should be installed the manufacturer recommends a type 40XL Watts T&P
relief valve or an equivalent model be used.
NOTICE: Manual operation of relief valves should be performed at least once a year. Turn off the
electrical power and gas shutoff valve. Lift and release lever on the relief valve and check the manual
operation of the relief valve. You should take precaution to avoid contact with the hot water coming
out of the relief valve and to prevent water damage.
NOTICE: If the relief valve on the system discharges periodically, this may be due to thermal expansion
in a closed water supply system. Contact the water supplier or local plumbing inspector on how to
correct theis situation. Do not plug the relief valve.
Pressure Testing the Gas Supply System
WARNING: Install a gas pressure regulator, in the gas supply line, which does not exceed the
maximum supply pressure.
DO NOT use an industrial type gas regulator.
Failure to isolate heater during pressure test can damage internal components voiding warranty. The water
heater must be isolated from the gas piping system by closing the manual gas shut-off valve during any pressure
testing of the gas supply piping at pressures equal to or less than 1/2 psi (14’w.c.).
Product Support: Eccotemp.com/help-desk
Shop Online: Eccotemp.com/products
Store Locator: Eccotemp.com/locator
11
Phone: 866-356-1992 | Email: [email protected] | Address: 315 - A Industrial RD Summerville, SC 29483
Leak Testing
WARNING: Never use an open flame to test for gas leaks, as property damage, personal
injury, or death could result.
The water heater and its gas connections must be leak tested at normal operating pressures before
it is placed in operation.
• Turn on the gas shut-off valve(s) to the water heater.
• Use a commercial leak detector or soapy water solution to test for leaks at all connections and fittings.
Bubbles indicate a gas leak that must be corrected.
The factory connections should also be leak tested after the water heater is placed in operation.
High Altitude
Ratings of gas appliances are based on sea level operation and need not be changed for installations at
elevations up to 2,000 feet.
Unit not recommended for elevations in excess of 2,000 feet
Installing the water heater.
Flue Terminal Location
The location of the vent terminal depends on the following minimum clearances and considerations
(see illustration):
• Twelve (12) inches above grade level and above normal snow levels.
• Four (4) feet below, or four (4) feet horizontally from any door,
window, soffit, under eave vent or gravity air inlet to the building
or other appliances, or from gas or electric meters. Do not locate
vent above walkways, doors, windows, air inlets, gas or electric
meters or other equipment.
• Ten (10) feet from any forced air inlet to the building. Any fresh or
make-up air inlet such as for a dryer or furnace area
is considered to be a forced air inlet.
• Eighteen (18) inches from an inside corner formed by two exterior walls.
Additional Considerations
• DO NOT install vent terminal under any patio or deck.
• To help prevent moisture from freezing on walls and under eaves,
do not locate vent terminal on the side of a building
with prevailing winter winds.
• DO NOT locate vent terminal too close to shrubbery, as flue
gases may damage them.
• Caulk all cracks, seams and joints within six (6) feet of vent terminal.
• All painted surfaces should be primed to lessen the chance of
physical damage. Painted surfaces will require maintenance.
WARNING : Moisture in the flue gas will condense as it leaves the vent terminal. In cold weather
this condensate can freeze on the exterior wall, under the eaves and on surrounding objects.
Some discoloration to the exterior of the building is to be expected. However, improper location
or installation can result in severe damage to the structure or exterior finish of the building. Code
requirements are subject to change and may vary by location.
12
Product Support: Eccotemp.com/help-desk
Shop Online: Eccotemp.com/products
Store Locator: Eccotemp.com/locator
Phone: 866-356-1992 | Email: [email protected] | Address: 315 - A Industrial RD Summerville, SC 29483
WARNING : Field wiring connections and electrical grounding must comply with local codes, or in
the absence of local codes, with the latest edition of the National Electrical Code, ANSI/NFPA 70, or in
Canada, Canadian Electrical Code, CSA C22.1 Part 1
Remote Control Installation
The following are considerations for determining the location of the remote control(s):
• DO NOT install any remote control outdoors.
• Place remote control(s) out of children’s reach.
• The remote control(s) can be installed in
convenient locations such as the kitchen,
laundry room, or utility room.
• The included remote control can be placed in
a convenient location in a bathroom, however,
AVOID areas where water may come into
contact with the control(s).
• Avoid areas where the remote control(s
may be exposed to heat, e.g. stove ranges or
heaters.
• Avoid areas where the remote control(s)
may be subjected to oil and/or steam from
cooking.
• Avoid areas where chemical agents (such as
thinner, benzine and alkaline) are used.
• Avoid areas of direct sunlight.
• The MAXIMUM distance between the water
heater and the remote control(s) installation
location is limited to 50 feet.
• No other manufacturer’s controls are
suitable for use with this water heater.
• DO NOT attempt to disassemble the
remote control.
Remote control - Connection, Installation and Set
(For Panel Control/Remote Control and Remote Control units)
Panel Control/Remote Control and Remote Control units will work with either one or two
remote controls. If two remotes are desired, a wire connector will need to be provided. To
connect the remote control:
1. For one control: Plug the aviation joint into the socket directly on the water heater
(see illustration below)
2. For two controls: First, cut off the aviation joints on the two controllers, plug one into
the socket on the water heater (length is dependent on your requirements), and throw away
the other. Then connect the wires of the aviation joint to the inlet wire of the connector, and
connect the two remote control to the outlet wires of connector.
Product Support: Eccotemp.com/help-desk
Shop Online: Eccotemp.com/products
Store Locator: Eccotemp.com/locator
13
Phone: 866-356-1992 | Email: [email protected] | Address: 315 - A Industrial RD Summerville, SC 29483
Installation of Remote Control
1. Remove the front cover of the Remote Control. (See illustration below)
2. At installation site, mark and screw two holes with 0.24” with 1.2” depth. Insert 2 rubber screws into
the holes. Place the remote control against the wall, align the holes of control with the holes in the
wall, and fasten them with wood thread screws. (See illustration below)
3. Replace the front cover on the remote control.
14
Product Support: Eccotemp.com/help-desk
Shop Online: Eccotemp.com/products
Store Locator: Eccotemp.com/locator
Phone: 866-356-1992 | Email: [email protected] | Address: 315 - A Industrial RD Summerville, SC 29483
WARNING :Field wiring connections and electri cal grounding must comply with local codes, or in
the absence of local codes, with the la test edition of the National Electrical Code,ANSI/NFPA 70, or in
Canada, Canadi an Electrical Code, CSA C22.1Part1.
HARDWIRING THE ELE CTRICAL
CONNECTIONS:
Electrical Connection
POWER CORD:
• The electric power supply requirement for
this water heater is 120 VAC/60HZ, 2 Amps.
• The water heater comes with a three (3) pin
power supply cord. Use only a power outlet
with a ground terminal.
• The installation of an electric leakage
breaker is recommended. (GFCI)
• Keep any excess of the power supply cord
on the outside of the water heater.
• If local codes require hardwiring, see
instructions for “Hardwiring the Electrical
Connections”.
WARNING: Shock hazard line voltage is
present. Before servicing the water heater, turn
off the electrical power to the water heater at the
main disconnect or circuit breaker. Failure to do so
could result in severe personal injury or death.
Electric Wiring Diagram
Product Support: Eccotemp.com/help-desk
• Wiring should be carried out by a qualified
electrician in accordance with local codes.
• The water heater requires 120 VAC/60Hz
and should be properly grounded.
• DO NOT connect grounding wire to water
pipes, gas pipes, telephone cables,
lightning conductor circuits and to
grounding circuit of other equipment that
carry a ground-fault interrupter.
• An ON/OFF switch must be provided and
installed for the incoming 120VAC power.
• Wire the water heater exactly as shown
below. A wiring diagram is also found inside
of the cover panel.
• A green screw is provided in the junction
box for grounding connection.
• Connect the live wire to black leg wire and
the neutral wire to the white neutral wire.
CAUTION: Label all wires prior to
disconnection when servicing controls. Wiring
errors can cause improper and dangerous
operation. Verify correct operation after servicing.
Shop Online: Eccotemp.com/products
Store Locator: Eccotemp.com/locator
15
Phone: 866-356-1992 | Email: [email protected] | Address: 315 - A Industrial RD Summerville, SC 29483
Installing the water heater.
Typical Installation ( Some Items May Not Apply)
NOTICE: The National Fuel Gas Code (NFGC) mandates a manual gas shut- off valve: See (NFGC)
for complete instructions. Local codes or plumbing authority requirements may vary from the
instructions or diagrams provided and take precedent over these instructions.
16
Product Support: Eccotemp.com/help-desk
Shop Online: Eccotemp.com/products
Store Locator: Eccotemp.com/locator
Phone: 866-356-1992 | Email: [email protected] | Address: 315 - A Industrial RD Summerville, SC 29483
WARNING: If
local codes require
external application of
insulation blanket kits
the manufacturer’s
instructions included
with the kit must be
carefully followed.
Insulation blankets, available to the
general public, for external use on
gas water heaters are not
necessary. The purpose of an
insulation blanket is to reduce the
standby heat loss encountered with
storage tank heaters. This water
heater does not store water making
an insulation blanket unnecessary.
or other unapproved devices
(other than those authorized by
the manufacturer) into, onto or in
conjunction with the water heater.
The manufacturer’s warranty does
not cover any damage or defect
caused by installation, attachment
or use of any type of energy saving
The manufacturer disclaims any
responsibility for such loss or injury
resulting from the use of such
unauthorized devices.
The use of unauthorized energy
saving devices may shorten the
life of the water heater and may
endanger life and property.
Pipe Installation
Inlet Pipe and Outlet Pipe Installation
Use pressure resistant pipe to connect the inlet and outlet
water pipes of the water heater and the local water pipe
(Make sure to place the rubber ring).Before connecting the
inlet water pipe, flush the inside of the pipe.
Hot and Cold Pipe
Insulation Installation
For increased energy efficiency,
use pipe insulation. Please install
the insulation, according to the
illustrations above, making sure to
insulate all the way to the top. Do not
cover any drain or pressure valve(s).
NOTICE: The hot and cold pipes
should be insulated as shown help to
provide additional freeze protection
During Installation of this water heater…
Do’s
• DO check inlet gas pressure to ensure that it is within the range specified on the rating plate.
• DO provide adequate air for combustion and ventilation as discussed in the Use & Care Manual and the
National Gas Code (CAN/CGA B 149 in Canada).
• DO maintain proper clearances to combustibles as specified by applicable code.
• DO ensure that the flue terminal location complies with the guidelines found in the Use & Care Manual and
National Fuel Gas Code (CAN/CGA B 149 in Canada).
Dont’s
• DON’T block or restrict Air Intake Opening located on the back side of the water heater.
• DON’T remove the front cover unless absolutely necessary. This should only be done after being examined by a
qualified service technician.
• DON’T install this product where standing water may occur.
Product Support: Eccotemp.com/help-desk
Shop Online: Eccotemp.com/products
Store Locator: Eccotemp.com/locator
17
Phone: 866-356-1992 | Email: [email protected] | Address: 315 - A Industrial RD Summerville, SC 29483
Installing the water heater
Installation Check List
A. Water Heater Location
• Installed OUTDOORS.
• Close to area of mostly used outlet.
• Protected from freezing temperatures.
• Proper clearance from combustible surfaces observed.
• Sufficient fresh air supply for proper operation of water heater.
• Air supply free of corrosive elements and flammable vapors.
• Provisions made to protect area from water damage.
• Sufficient room to service heater.
• Combustible materials, such as clothing, cleaning materials, rags,
etc. clear of the heater and vent piping.
• Water heater is properly attached to the wall.
B. Water Supply
• Water supply has sufficient pressure.
• Air purged from water heater and piping.
• Water connections tight and free of leaks
• Water filter is clean and in place.
• Materials used are as instructed in this manual.
• Water pipes are insulated.
C. Gas Supply
• Gas type matches rating plate.
• Gas supply pressure is sufficient for the water heater.
• Gas line equipped with shut-off valve, union and sediment trap.
• Approved pipe joint compound used.
• Commercial leak detector or soap and water solution used to check all
connections and fittings for possible gas leak.
• Gas Company inspected installation (if required).
D. Relief Valve
• Pressure Relief Valve properly installed and discharge line run
to open drain
• Discharge line protected from freezing.
E . Electrical Wiring
• Voltage matches rating plate.
• Water heater is properly grounded .
• Wiring meets all local codes.
• GFCI Protection where required.
18
Product Support: Eccotemp.com/help-desk
Shop Online: Eccotemp.com/products
Store Locator: Eccotemp.com/locator
Phone: 866-356-1992 | Email: [email protected] | Address: 315 - A Industrial RD Summerville, SC 29483
Lighting the Water Heater
Before operating this water heater, be sure to read and follow the instructions on the label pictured below
and all other labels on the water heater, as well as the warnings printed in this manual. Failure to do so
can result in unsafe operation of the water heater resulting in property damage, personal injury, or death.
Should you have any problems reading or following the instructions in this manual. STOP, and get help from
a qualified person.
FOR YOUR SAFETY BEFORE USING THE WATER HEATER
WARNING: If you do not follow these instructions exactly, a fire or
explosion may result causing property damage, personal injury or loss of life.
A. This appliance does not have a pilot. It is equipped with an ignition device which automatically
lights the burner. Do not try to light the burner by hand.
B. BEFORE OPERATING smell all around the appliance area for gas. Be sure to smell next to the
floor because some gas is heavier than air and will settle on the floor. Test all connections with
a commercial leak detector or soapy water.
WHAT TO DO IF YOU SMELL GAS
• DO NOT try to light any appliance • DO NOT touch any electric switch; DO NOT use any
phone in your building. • Immediately call your gas supplier from a neighbor’s phone. Follow
the gas supplier’s instructions. • If you cannot reach your gas supplier or fire department. • DO
NOT return to your home until authorized by the gas supplier or fire department.
C. Use only your hand to push in or turn the gas control knob. Never use tools. If the knob will not
push in or turn by hand, don’t try to repair it, call a qualified service technician. Force or
attempted repair may result in a fire or explosion.
D. DO NOT use this appliance if any part has been under water. Immediately call a qualified
service technician to inspect the appliance and to replace any part of the control system and any
gas control which has been under water.
OPERATING INSTRUCTIONS
1. STOP! Read the safety information above on this label.
2. Turn off all electric power to the appliance.
3. Set the thermostat to lowest setting.
4. DO NOT attempt to light the burner by hand.
5. Turn the Gas Shut-off Valve located on the outside of the
unit clockwise to the “OFF” position.
6. Turn off all electrical power to the appliance
7. Wait five (5) minutes to clear out any gas. If you smell gas, STOP! Follow “B” in the safety
information above on this label. If you don’t smell gas, go to the next step.
8. Turn the Gas Shutoff Valve located on outside of the unit counterclockwise to the “ON” position.
9. Turn on all electric power to the appliance.
10. Set thermostat to desired setting.
11. If the appliance will not operate, follow the instructions “To Turn Off Gas To Appliance” and call
your service technician or gas supplier.
TO TURN OFF GAS TO APPLIANCE
1. Turn off all electric power to the appliance if service is to be performed.
2. Turn the Gas Shut-off Valve located on the outside of the unit clockwise to the “OFF” position.
Product Support: Eccotemp.com/help-desk
Shop Online: Eccotemp.com/products
Store Locator: Eccotemp.com/locator
19
Phone: 866-356-1992 | Email: [email protected] | Address: 315 - A Industrial RD Summerville, SC 29483
Operating the Water Heater.
Turning on the Water Heater
1. Make sure the gas type you will use is same as the type on the data plate.
2. Turn on the main gas valve, plug in the power cord (be sure the socket is well grounded), and
press the “ON/OFF”button on the control panel. Set temperature to 120° F.
3. Turn on the faucet, and the fan will begin working. You will hear the ignition sound after a few
seconds. The burner will ignite, and hot water will come out. If the burner is not ignited
successfully, the ignition sound will last a few seconds. If the burner still fails to ignite, turn
off the faucet and wait for 10-20 seconds, and repeat the above procedures.
For first use and/or if the water heater has not been used for a considerable period of time, the
repeat of the above procedures may be required, due to accumulated air inside the gas pipe.
Safety Precautions
If there is any difficulty in understanding or following the Operating Instructions or the Care and
Cleaning section, it is recommended that a qualified person or serviceman perform the work.
• DO turn off manual gas shut-off valve if
water heater has been subjected to over
heating, fire, flood, physical damage or if
the gas supply fails to shut off.
• DO NOT turn on water heater unless water
and gas supplies are fully opened.
• DO NOT turn on water heater if cold water
supply shut-off valve is closed.
• DO NOT allow combustible materials such
as newspaper, rags or mops to accumulate
near water heater.
20
Product Support: Eccotemp.com/help-desk
• DO NOT store or use gasoline or other
flammable vapors and liquids, such as
adhesives or paint thinner, in vicinity of this
or any other appliance. If such flammables
must be used, open doors and windows for
ventilation, and all gas burning appliances
in the vicinity should
be shut off including their pilot lights, to
avoid vapors lighting.
NOTICE: Flammable vapors can be drawn
by air currents from surrounding areas to the
water heater
Shop Online: Eccotemp.com/products
Store Locator: Eccotemp.com/locator
Phone: 866-356-1992 | Email: [email protected] | Address: 315 - A Industrial RD Summerville, SC 29483
Water Temperature Setting
Output temperature of water is regulated by setting
the
temperature on the front of the remote control.
DANGER: There is a hot water
scald potential if the temperature is
set too high. Households with small
children, disabled, or elderly persons
may require a 120°F. or lower
temperature setting to
prevent contact with HOT water.
Water Temperature
Time To Produce a Serious Burn
120°F
More than 5 minutes
125°F
1 1/2to 2 minutes
130°F
About 30 seconds
135°F
About 10 seconds
140°F
Less than 5 seconds
145°F
Less than 3 seconds
150°F
About 1 1/2 seconds
155°F
About 1 second
Safety factors should be considered when selecting
the water temperature setting of the water heater’s
remote control. The remote control was set at 110°F
before the water heater was shipped from the factory.
This is the recommended starting point.
Water temperatures above 120°F can cause severe
burns or death from scalding. The thermostat is
adjusted to its lowest temperature position when
shipped from the factory.
Be sure to read and follow the warnings outlined in this
manual and on the label located on the water heater.
Mixing valves are available for reducing point of use
water temperature by mixing hot and cold water in
branch water lines.
Procedures for adjusting the thermostat for energy
efficient operation at the minimum water temperature
setting consistent with the consumer’s needs.
Contact a licensed plumber or the local plumbing
authority for further information. See page 4 for
details.
Table courtesy of Shriners Burn Institute
Set Temperature Memory:
1. This model can memorize and save the last set temperature on the remote control with
“priority”.
2. If no remote control has “priority”, the set temperature of the unit will be the same as the
set temperature of the remote control which starts the water heater.
• This water heater contains an electronically controlled
thermostat. From the factory, the temperature range
is between 90°F and 140°F.
• The remote control is factory preset to 110°F.
• To turn the remote control ON or OFF, press the
POWER button for more than 3 seconds.
• To adjust the temperature to a required setting,
in“priority” mode, press the UP or DOWN temperature
button. Press and hold UP or DOWN to raise or lower
the temperature continuously.
• When the unit is in use, the set temperature can
increase to 122°F, but there is no limit to temperature
decrease. To increase the temperature more than
122°F, the water will need to be shut off first.
NOTICE: If inlet water temperature is high, and set temperature
is low, the actual temperature might be higher than the set
temperature, and vice versa..
• The display will read the set temperature if the water
heater is not in use or there is no water flow. If the
water heater is in use or has water flow, the display
will read the actual temperature. To view the set
temperature in this condition, press UP or DOWN and
the set temperature will flash for 3 seconds.
• The hottest temperature water will be at the hot water
faucet closest to the water heater
• Always remember to test the water temperature with
your hand before use and remember that hotter water
increases the risk of scald injury.
• Always supervise young children or others who are
incapacitated.
• If the water heater has been subjected to fire, flood
or physical damage, turn off the manual gas shut-off
valve(s), and do not operate the
water heater again until it has been checked by
qualified personnel.
WARNING: Should overheating occur or the gas supply fail to shut off, turn off the manual gas
control valve to the appliance.
NOTICE: If the BATH control ls turned on, the temperature setting on the MAIN control
cannot be changed. The BATH control(s) will always have PRIORITY over the MAIN control.
Product Support: Eccotemp.com/help-desk
Shop Online: Eccotemp.com/products
Store Locator: Eccotemp.com/locator
21
Phone: 866-356-1992 | Email: [email protected] | Address: 315 - A Industrial RD Summerville, SC 29483
Care and cleaning of the water heater.
Routine Preventative Maintenance
DANGER: Before
manually operating
the relief valve, make
certain no one will be
exposed to the danger
of the hot
water released by the
valve. The water may
be hot enough to
create a scald hazard.
The water should be
released into a
suitable drain to
prevent injury or
property damage.
DANGER: Hotter
water increases the
potential for Hot Water
Scalds.
DANGER: Failure
to perform the
recommended
Routine Preventative
Maintenance can harm
the proper operation
of this water heater,
which can cause
carbon
monoxide dangers,
excessive hot water
temperatures and
other potentially
hazardous conditions.
Properly maintained, your water
heater will provide years of
dependable trouble-free service.
It is recommended that a periodic
inspection of the burner, relief
valve, water filter and venting
system should be made by
service personnel qualified in gas
appliance repair.
It is suggested that a routine
preventive maintenance program
be established and followed by
the user.
At least once a year, lift and release
the lever handle on the pressure
relief valve, located in the hot
outlet piping of the water heater,
to make certain the valve operates
freely. Allow several gallons to
flush through the discharge line to
an open drain.
Rapid closing of faucets or solenoid
valves in automatic water using
appliances can cause a banging
noise heard in a water pipe.
Strategically located risers in
the water pipe system or water
hammer arresting devices can be
used to minimize the problem.
Inspect the area around the water
heater to ensure a safe operating
environment. Keep appliance area
clear and free from combustible
materials, gasoline, and other
flammable vapors and liquids.
Ensure the unit has not been
damaged. If damage or denting
is present, contact a service
personnel to verify proper
operation.
Check for any abnormal sounds
during normal operation of the
water heater.
All piping should be checked for
gas and/or water leaks. Refer
to page 12 of this manual for
instructions on leak testing.
The air intake and cold water
supply filters should be
cleaned monthly. Refer to the
“Housekeeping” section for
further information.
DO NOT operate the water heater
if you feel something is wrong with
the unit.
DO NOT allow children to operate
or otherwise handle the unit.
NOTICE: If the pressure relief valve on the hot water heater discharges periodically, this may be
due to a problem in the water system. Contact the water supplier or your plumbing contractor on
how to correct this. DO NOT plug the relief valve outlet.
NOTICE: After inspection, maintenance, and/ or cleaning, ensure proper operation by turning on a hot
water faucet.
Housekeeping
HOW TO CLEAN THE WATER FILTER:
1. Make sure the unit is OFF and the electrical power supply has been
disconnected.
2. Turn the water supply OFF to the heater.
3. Unscrew the water filter, and slide the filter out.
4. DO NOT tap the filter as it may deform and/or damage the filter.
5. To remove severe dust, use a soft brush and wash with running water.
6. Return the filter to the water heater and screw in the filter.
7. Turn the electrical power supply and cold water supply ON to the water heater
22
Product Support: Eccotemp.com/help-desk
Shop Online: Eccotemp.com/products
Store Locator: Eccotemp.com/locator
Phone: 866-356-1992 | Email: [email protected] | Address: 315 - A Industrial RD Summerville, SC 29483
Housekeeping continued…
Before performing any Housekeeping tasks to this water heater, be sure to turn the unit off and disconnect
the power supply.
Vacuum around the water heater for dust, dirt and lint on a regular basis. Clean the water heater and
remote control by using a damp soft cloth with a few drops of mild detergent and gently wiping the
surfaces of the unit. Wipe any remaining moisture with a dry soft cloth.
To ensure sufficient ventilation and combustion air supply, proper clearances must be maintained. The
water filters should be cleaned on a monthly basis.
CLEANING THE WATER HEATER AND REMO TE CONTROL(S):
• Make sure the unit is OFF and the electrical power supply has been disconnected.
• DO NOT scrub the appliance with a brush.
• Use only mild soapy water, other cleaners may damage the surface of the water heater.
• DO NOT remove any label including the rating plate while cleaning or servicing.
• DO NOT splash water on the remote controls when cleaning.
DANGER: Shock Hazard. Make sure the electrical power to the water heater is off to avoid potential
serious injury or damage to components.
DANGER: Combustible materials, such as clothing, cleaning materials, or flammable liquids, etc.,
must not be placed against or next to the water heater.
Vacation and Extended Shut-Down
If the water heater is to remain idle for an extended period of time, the power and water to the appliance
should be turned off.
The water heater and piping should be drained if they might be subjected to freezing temperatures.
After a long shut-down period, the water heater’s operation and controls should be checked by qualified
service personnel.
Anti-Freezing
While the Anti-Freezers will help to protect from cold temperatures, they will in no way guarantee
protection from freeze damage. DO NOT rely on the Anti-Freezers to fully protect the unit from freezing,
take all precautions to prevent cold damage.
* Freezing anywhere in the plumbing system can result in damage to the
NOTICE: The
anti-freezing
device works
for the water
heater unit only,
and not for the
inlet and outlet
water pipes.
water heater, such as a rupture in your Heat Exchanger. All pipes must be
adequately protected from freezing.
Units with Anti-Freezers have an automatic heating device and will help
to avoid freeze damage, but the power must be kept on. Freezing will occur
with no power. In very cold areas and when the temperature is under 32°F, or
in event of an ice storm, freezing will occur as the heating power limit is
exceeded.If these conditions take place, please follow the procedures
explained below.
Draining Procedure
When the temperature falls below 32°F, water in your plumbing system or water heater can turn to ice and
then expand causing damage to the water heater. This damage is not covered under your manufacturer’s
warranty. If these conditions are anticipated, please drain the water heater as follows to help but not
guarantee from freezing:
1. Shut off the main gas valve and power
2. Shut off the inlet water valve
3. Open all faucets
4. Take off the drain valve, and allow water to drain for 3 minutes or until the unit is empty.
5. Making sure all water is out, replace the drain valve, and shut off the faucets.
Product Support: Eccotemp.com/help-desk
Shop Online: Eccotemp.com/products
Store Locator: Eccotemp.com/locator
23
Phone: 866-356-1992 | Email: [email protected] | Address: 315 - A Industrial RD Summerville, SC 29483
Care and cleaning of the water heater.
Draining the Water Heater
WARNING:
Failure to follow these
instructions while
draining the water
heater can cause
serious damage to
the water heater as
well as personal injury
including scalding.
Below are instructions for draining water out of the water heater.
1. Turn off the switch on the remote control.
2. Close the gas shut-off valve(s).
3. Close the water shut-off valve.
4. Turn the on/ off switch to the OFF position and disconnect breaker at least 10 seconds after step #1.
5. Open drain valve.
6. Open all hot water faucets. Before proceeding to the next step, make sure that COLD water is coming out of all
hot water faucets.
7. To put the water heater back into operation after draining, follow the steps below.
8. Reinstall the water filter. Close the hot water outlet drain valve.
9. Open the water shut-off valve and close again after making sure that water comes out from hot water faucets.
(This step is to remove air from the water lines.)
10. Reconnect the breaker and turn the on/off switch to the ON position, fully open the gas shut-off valve and the
water shut-off valve.
NOTICE: The water heater may not operate unless the above procedure is followed correctly.
24
Product Support: Eccotemp.com/help-desk
Shop Online: Eccotemp.com/products
Store Locator: Eccotemp.com/locator
Phone: 866-356-1992 | Email: [email protected] | Address: 315 - A Industrial RD Summerville, SC 29483
Before You Call For Service
Troubleshooting Tips
Save time and money! Review the charts on the following pages first and you
may not need to call for service.
This water heater incorporates a variety of shut off devices that prevents the
operation of the water heater down if undesirable combustion conditions occur.
Such as the presence of a blockage of the combustion air vent insufficient gas
or pressure which can impact the safe operation of the water heater. Please
contact a Qualified Service Technician if this occurs.
Problem
Not enough or
no hot water
Water not
hot enough..
Water too hot
Fan continues
to rotate after
hot water faucet
is closed.
Possible Cause
What To Do
Water shutoff valve is not
Check shutoff valve and open fully.
fully opened.
Hot water faucet is not
fully opened
Open hot water faucet completely.
(The main burner goes off when incoming
water volume is inadequate.
Water piping is frozen
Allow piping to thaw.
No electricity or water
supply is cut off.
Check that proper power is being supplied
and/or water supply is adequate.
Unit is not “ON”.
Turn the unit “ON” by the button on the
remote control.
The temperature may
be set too low
Increase the temperature setting.
Mixing Valve malfunction
(if applicable).
Check and replace if necessary.
Error code displayed on
remote control panel
See instructions for Error Code and if
required, contact a dealer for service.
The temperature may be
set too low.
Increase the temperature setting.
The gas valve is not fully
opened.
Check and open the gas valve fully.
The temperature is set
too high
Decrease the temperature setting.
Water shutoff valve is
not fully opened.
Check shutoff valve and open fully.
Small amount of water
has been heated.
Allow more water to flow.
Water filter is clogged
Clean the filter with a tooth brush.
This function is to
purge unburned gas
10-15 seconds.
Normal operation. There is no need to call for
service. Check for error code.
Product Support: Eccotemp.com/help-desk
Shop Online: Eccotemp.com/products
Store Locator: Eccotemp.com/locator
25
Phone: 866-356-1992 | Email: [email protected] | Address: 315 - A Industrial RD Summerville, SC 29483
Error Code Guide
When an error code is displayed:
If the error code remains shown:
• Close the hot water faucet, turn off the
switch on the remote control.
• Wait for about 5 minutes before turning the
switch on again.
• Open the hot water faucet.
• Close the hot water faucet and turn off the\
switch on the remote control.
• Take the proper action shown below and
attempt operation of the appliance again.
• If the error code is still shown:
• Turn off the hot water faucet and turn off
the switch on the remote control.
• Take note of the error code displayed and
call the customer service assistance
number in the “If You Need Service”
NOTICE: If an error code other than those listed
below is displayed, immediately turn off the hot
water faucet, take note of the error code, turn
off the switch on the remote control and call the
customer assistance number.
Error
Code
Error Description
Possible Cause
What To Do
Hot water sensor
failure
Junction port loose,
Short circuit
Call for Service
E1
Ignition systeme failure
The gas valve is not opened
or fully opened, Water shutoff valve is not open, Junction
port loose
Check and open gas fully,
Check and open water valve,
Call for Service
E2
There is flame when no
water coming in
Electric circuit problem
Call for Service
E3
Over-heating protection
Dry Combustion, Problem of
over heating controller
Call for Service
E4
problem with sensor, problem
Cold water temperature
replace the sensor, fix it,
with sensor’s plug or socket,
sensor
replace the computer board
none of the above
E5
Pressure Switch
Motor problem, Voltage of
power supply is too low
Call for Service
E6
Over-heating
Gas pressure is too high,
Water shutoff valve is not
fully opened, The
temperature is set too low
Check shut-off valve and
open fully, Increase
temperature setting
E7
solenoid valve
open circuit of the valve, short connect the valve, replace the
circuit of the valve, none of
valve, replace the computer
the above
board
E8
vent pipe block
vent pipe is blocked
E0
clean the pipe
CAUTION: For your safety DO NOT attempt repair of gas piping, remote control, burners
, vent connectors or other safety devices. Refer repairs to qualified service personnel.
CAUTION: Make certain power to water heater is “OFF” before removing protective cover
FOR ANY REASON.
CAUTION: Label all wires prior to disconnection when servicing controls. Wiring
errors can cause improper and dangerous operation. VERIFY PROPER OPERATION AFTER
SERVICING.
26
Product Support: Eccotemp.com/help-desk
Shop Online: Eccotemp.com/products
Store Locator: Eccotemp.com/locator
Eccotemp Systems ,LLC
Limited Warranty Information
Model (s) 45HI-LP, 45HI-NG, 45H-LP, 45H-NG
Eccotemp hereby warrants this product to be free of material defects in materials and workmanship when
installed and operated according to Eccotemp’s installation and operating instructions. This Limited Warranty
extends to the original purchaser and subsequent owners, but only while the product remains as the site of the
original installation. This Limited Warranty terminates if moved or reinstalled at a new location. There are no
warranties, express or implied made or given other than contained in this Limited Warranty. No agent, employee
or representative of Eccotemp has any authority to bind Eccotemp to any representation or warranty concerning
the Product not contained in this Limited Warranty. Eccotemp reserves the right and authority to change, modify or
alter this warranty at any given time.
Except as expressly set forth herein, THERE ARE NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING, WITHOUT LIMITATION, AS TO MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
WITH RESPECT TO ANY GOODS SOLD HEREUNDER. BUYER’S EXCLUSIVE REMEDY IS LIMITED TO REPAIR OR
REPLACEMENT OF THE GOODS SOLD, AT ECCOTEMP’S DISCRETION. ECCOTEMP SHALL NOT BE LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Limited Warranty Period
This Warranty is extended by Eccotemp Systems to the Owner. This warranty takes effect on the date of
installation of the Product or 30 days after the date of purchase, whichever occurs first, and is effective until the
specified anniversary of such date as follows:
1) Limited Five-Year replacement (years 1 through 5) of defective parts other than the heat exchanger- Labor not
included.
2) Limited additional Ten-Year replacement (years 1 through 10) on the heat exchanger when the Product is used in
a single-family dwelling – Labor not included.
3) Limited additional Two-Year replacement (years 1 through 2) on the heat exchanger when the Product is used for
commercial capacity, if it is used in other than a single family dwelling, or if the Product is supplied with pre-heated
or circulated water – labor not included.
1. Total Ten-Year (Years 1 through 10) or 6,500 operational (burn) hours recorded by the water heater, whichever
occurs first.
Item Period of Coverage
Heat Exchanger 10 years
All other parts 5 years
Coverage’s are void if the unit is used in a hot water circulation loop, in series with a circulation system or where an
on-demand recirculation system is not incorporated.
Owner is responsible for all other costs incidental to repair such as labor, shipping, delivery and permits. Proof of
purchase required. Products repaired will be covered under this Limited Warranty for the remainder of term of the
original purchase.
Shipping Related Costs:
Within the first 30 days of purchase, Eccotemp will cover all ground shipping costs for warranty related issues,
excluding AK, HI, Canada, and any location outside of the continental US. After the first 30 days of purchase,
Eccotemp will cover all ground non expedited shipping costs to the customer for warranty related issues,
excluding AK, HI, Canada, and any location outside of the continental US. After the first 30 days of purchase, the
customer is responsible for all shipping to Eccotemp, regardless of reason or circumstance. The method for
warranty related shipping will be Ground equivalent with the provider of Eccotemp’s choosing.
AK, HI, Canada, and any location outside of the continental US, will be responsible for all shipping costs, regardless
of reason or circumstance.
All shipments of any type of product coming to Eccotemp for any reason must have an RGA for any repairs to be
made. Please contact Eccotemp to obtain an RGA number prior to shipping anything to Eccotemp. Failure to do so
could result in loss of product. Eccotemp will not be responsible for replacement due to loss or damage if these
steps are not properly followed.
Exclusions
Please refer to the Installation Manual and Use & Care Manual supplied with your new Eccotemp Systems product.
This Limited Warranty becomes null and void if any of the following are determined to be a contributing factor by
Eccotemp to the failure of the product:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
Abuse, misuse, alteration, neglect or misapplication.
Improper, dangerous, destructive maintenance procedures or inadequate maintenance.
Damages caused by services performed by servicers other than Eccotemp Systems.
Installation in a corrosive or otherwise destructive environment.
Damage as a result of freezing within the unit or surrounding piping.
Scale buildup.
Incorrect gas or water pressure.
Acts of force Majeure.
Damage as a result of use with non-portable, untreated or poorly treated well water, or water with high
PH levels or hardness levels in excess of 12 grains per gallon (200mg/L).
Incorrect sizing for the application.
Products with original serial numbers that have been removed or altered and cannot be readily
determined.
Acts of God including, but not limited to; fire, flood, or nature disaster.
This Product is not to be used as a pool or spa heater.
In the event of an Eccotemp Systems recognized defect, malfunction, or failure to conform to this Warranty and
based upon Eccotemp approval of warranty claim, Eccotemp Systems, at its sole and absolute discretion, will
settle the warrant claim of such defect, malfunction, or failure to conform to this Warranty. In order to make
a claim under this Warranty, The Owner must notify Eccotemp of the failure of the Product to conform to this
Warranty.
Under this Warranty, Eccotemp Systems will only provide replacement parts as described in the “Limited Warranty
Period”. The Owner will be responsible for any cost incurred including labor costs for servicing the unit, shipping,
delivery, and handling of the replacement part, cost for permits or materials necessary for the repair, or incidental
costs resulting from damage external to the unit resulting from the failure.
NOTWITHSTANDING ANYTHING IN THIS WARRANTY TO THE CONTRARY, EXCEPT FOR ECCOTEMP SYSTEMS’
AFFIRMATIVE OBLIGATIONS EXPRESSLY SET FORTH IN THIS WARRANTY, ECCOTEMP SYSTEMS DISCLAIMS ANY
AND ALL WARRANTIES, EITHER EXRESS OR IMPLIED, REGARDING THE PRODUCT AND ITS FUNCTIONALITY,
PERFORMANCE, MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE OR INTELLECTUAL PROPERTY RIGHTS.
ECCOTEMP SYSTEMS DISCLAIMS ALL OTHER OBLIGATIONS OR LIABILITIES ON ITS PART AND NEITHER ASSUMES
NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR ECCOTEMP SYSTEMS AN OTHER LIABILITIES IN
CONNECTION WITH THE PERFORMANCE OF THE PRODUCT. THIS WARRANTY ONLY COVERS REPLACEMENT PARTS
AND DOES NOT COVER COST OF LABOR OR SERVICES UNDER ANY CIRCUMSTANCES.
This warranty only applies to the 50 states of the U.S.A and Territories of Canada. Eccotemp Systems shall not be
liable for any claim or demand against Eccotemp Systems by any other part for damages of any kind, including,
but not limited to incidental and consequential damages, arising out of the subject matter of this Agreement.
Some States do not allow exclusion or limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to you. This warranty gives you specific legal rights. You may also have other rights that
vary from State to State.