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15 HP warranty and support Hewlett-Packard provides Internet and phone support for the HP All-in-One. This section contains the following topics: Warranty • • Ink cartridge warranty information • • Support process Before you call HP support • HP support by phone • • Additional warranty options HP Quick Exchange Service (Japan) • HP Korea customer support • • Prepare the HP All-in-One for shipment Pack the HP All-in-One Warranty For more information about the warranty, see the printed documentation that came with the product. Ink cartridge warranty information The HP cartridge warranty is applicable when the product is used in its designated HP printing device. This warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with. For a copy of the HP Limited Warranty Statement, see the printed documentation that came with the product. Ink cartridge warranty information 303 HP warranty and support During the warranty period the product is covered as long as the HP ink is not depleted and the end of warranty date has not been reached. The end of warranty date, in YYYY/MM/DD format, may be found on the product as indicated: