Download Avaya Business Communications Manager - CallPilot Manager User's Manual

Chapter 3 CallPilot mailboxes
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Park and Page
Company Directory
The Company Directory is an internal voice list that contains the spoken names of mailbox owners
with initialized mailboxes who are assigned to the directory, and the names of other mailboxes that
you record a spoken name for, such as Information mailboxes.
When you add a mailbox, you determine whether the mailbox appears in the Company Directory.
Even if you do not include a mailbox in the Company Directory the mailbox owner must still
record their name when they initialize their mailbox. If the mailbox owner does not record their
name in the Company Directory, you can record a spoken name for them by following the
procedure “Changing mailbox settings” on page 45.
Message Waiting Notification
Message Waiting Notification gives subscribers a visual indication on their telephone display
when they have new messages.
The default value for Message Waiting Notification is Yes. Message Waiting Notification displays
Message for you on a subscriber’s display telephone when they have a message.
When you create Guest mailboxes, set Message Waiting Notification to No. Guest Mailboxes do
not have an operating extension.
Outdial type
You can assign an Outdial type to the mailbox. The Outdial type determines which line or line
pool the system uses when a mailbox owner wants to use the Reply feature for replying to a
message left by an external caller, and when Off-premise Message Notification and Outbound
Transfer are used.
The default for Outdial type is None. The values available are None, Line, Pool or Route. Until
you assign a line or line pool as the Outdial type for a mailbox, the mailbox owner can use:
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the Reply feature to reply to calls from internal extensions only
Off-premise Message Notification for internal extensions only
Outbound Transfer for internal extensions only
The mailbox owner can print faxes to internal extensions only if Outdial Type is set to None.
When you assign an Outdial type, all dialing is done according to the outdial method you specify.
Dialing restrictions can be applied to any valid extension on the system.
If you set the Outdial type to anything but None, there is a potential for unauthorized long-distance
dialing. You can prevent this by establishing outdialing restrictions.
Avaya Call Pilot Manager Set Up and Operation Guide