Download VPC-P Service Manual

VPCP1 Series
SERVICE MANUAL
Ver.3-2010H
Revision History
Area
Japanese
Model
Lineup
Japanese
VPCP119KJ/D
VPCP119KJ/P
VPCP119KJ/W
VPCP11AKJ
VPCP11ALJ
VPCP11AVJ
US
Canadian
American
Latin
VPCP111KX/B
VPCP111KX/D
VPCP111KX/G
VPCP111KX/P
VPCP111KX/W
VPCP112KX/B
VPCP112KX/D
VPCP112KX/G
VPCP112KX/P
VPCP112KX/W
VPCP113KX/B
VPCP113KX/D
VPCP113KX/G
VPCP113KX/P
VPCP113KX/W
VPCP114KX/B
VPCP114KX/D
VPCP114KX/G
VPCP114KX/P
VPCP114KX/W
VPCP116KX/B
VPCP116KX/D
VPCP116KX/G
VPCP116KX/P
VPCP116KX/W
VPCP118KX/B
VPCP118KX/D
VPCP118KX/G
VPCP118KX/P
VPCP118KX/W
VPCP11SKX/BI
VPCP11SKX/PI
VPCP110JB/B
VPCP110JB/BI
VPCP110JB/D
VPCP110JB/G
VPCP110JB/PI
VPCP110JB/W
VPCP110KL/B
VPCP110KL/BI
9-890-803-03
Area
Model
Lineup
American
Latin
VPCP110KL/D
VPCP110KL/G
VPCP110KL/P
VPCP110KL/WI
AEP/UK
VPCP11S1E/B
VPCP11S1E/D
VPCP11S1E/G
VPCP11S1E/P
VPCP11S1E/W
VPCP11S1R/B
VPCP11S1R/D
VPCP11S1R/G
VPCP11S1R/P
VPCP11S1R/W
VPCP11Z9E/B
VPCP11Z9R/B
European
n
o
S
Korean
Asian/Oceania/
Taiwan
South Africa
Chinese
e
d
i
f
n
o
C
y
International
VPCP115KG/B
VPCP115KG/D
VPCP115KG/P
VPCP115KG/W
VPCP116KG/B
VPCP115KK/B
VPCP115KK/D
VPCP115KK/P
VPCP115KK/W
VPCP115KW/B
VPCP115KW/D
VPCP115KW/P
VPCP115KW/W
VPCP115JC/B
VPCP115JC/D
VPCP115JC/G
VPCP115JC/P
VPCP115JC/W
VPCP118JC/B
VPCP118JC/P
VPCP118JC/W
VPCP119JC/BI
VPCP119JC/PI
VPCP119JC/WI
ʳCTO Model
l
a
i
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n
Design and specifications are subject to change without
notice.
PERSONAL COMPUTER
Information in this document is subject to
change without notice.
Sony, VAIO and CLIE are trademarks or registered trademarks of Sony. Microsoft, Windows,
Windows Media, Outlook, Bookshelf and other
Microsoft products are trademarks or registered
trademarks of Microsoft Corporation in the
United States and other countries. The word
Bluetooth and the Bluetooth logo are trademarks
of Bluetooth SIG, Inc. AMD, the AMD logo, other
AMD product names and combinations thereof
are trademarks of Advanced Micro Devices, Inc.
Intel Inside logo, Pentium, Celeron and Core are
trademarks or registered trademarks of Intel Corporation. Transmeta, the Transmeta logo, Crusoe
Processor, the Crusoe logo and combinations
thereof are trademarks of Transmeta Corporation
in the USA and other countries. Graffiti, HotSync, PalmModem, and Palm OS are registered
trademarks, and the Hotsync logo and Palm are
trademarks of Palm, Inc. or its subsidiaries. (M)
and Motrola are trademarks of Motrora, Inc. Other
Motrola products and services with (R) mark like
Dragomball are the trademarks of Motrola, Inc.
All other names of systems, products and services
in this manual are trademarks or registered trademarks of their respective owners. In this manual,
the (TM) or (R) mark are not specified.
Caution Markings for Lithium/Ion Battery - The
following or similar texts shall be provided on
battery pack of equipment or in both the operating
and the service instructions.
Service and Inspection Precautions
1. Obey precautionary markings and
instructions
4. Inspect after completing service
Labels and stamps on the cabinet, chassis, and
components identify areas requiring special precautions. Be sure to observe these precautions,
as well as all precautions listed in the operating
manual and other associated documents.
After servicing, inspect to make sure that all
screws, components, and wiring have been
returned to their original condition. Also check
the area around the repair location to ensure that
repair work has caused no damage, and confirm
safety.
CAUTION: The battery pack used in this device
may present a fire or chemical burn hazard if mis-
2. Use designated parts only
5. When replacing chip components...
treated. Do not disassemble, heat above 60°C
The set’s components possess important safety
characteristics, such as noncombustibility and
the ability to tolerate large voltages. Be sure that
replacement parts possess the same safety characteristics as the originals. Also remember that the
mark, which appears in circuit diagrams and
parts lists, denotes components that have particularly important safety functions; be extra sure to
use only the designated components.
Never reuse components. Also remember that
the negative side of tantalum capacitors is easily
damaged by heat.
CAUTION: Danger of explosion if battery is
incorrectly replaced. Replace only with the same
or equivalent type recommended by the manufacturer. Discard used batteries according to the
manufacturer’s instructions.
(140°F) or incinerate. Dispose of used battery
promptly. Keep away from children.
CAUTION: Changing the back up battery.
• Overcharging, short circuiting, reverse charging, multilation or incineration of the cells must
be avoided to prevent one or more of the following occurrences; release of toxic materials,
release of hydrogen and/or oxygen gas, rise in
surface temperature.
• If a cell has leaked or vented, it should be
replaced immediately while avoiding to touch
it without any protection.
3. Always follow the original design
when mounting parts and routing
wires
The original layout includes various safety features, such as inclusion of insulating materials
(tubes and tape) and the mounting of parts above
the printer board. In addition, internal wiring has
been routed and clamped so as to keep it away
from hot or high-voltage parts. When mounting
parts or routing wires, therefore, be sure to duplicate the original layout.
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6. When handling flexible print
boards...
• The temperature of the soldering-iron tip
should be about 270°C.
• Do not apply the tip more than three times to
the same pattern.
• Handle patterns with care; never apply force.
Caution: Remember that hard disk drives are
easily damaged by vibration. Always handle
with care.
[Sony Confidential]
VPCP1 Series (9-890-803-XX)
TABLE OF CONTENTS
Section
Title
Page
CHAPTER1. BLOCK DIAGRAM
1-1.VPCP1 Series…………………………………………..
1-1
(to 1-1)
CHAPTER2. FRAME HARNESS DIAGRAM
2-1. VPCP1 Series (TOP)…………………………………… 2-1
2-2. VPCP1 Series (BOTTOM)…………………………….. 2-2
(to 2-2)
CHAPTER3. EXPLODED VIEWS AND PARTS LIST
Note……………………………………………………………. 3-2
Screws
S-1.Screws……………………………………………… 3-3
Palmrest
P-1.Palmrest………….………………………………… 3-4
Main Board
M-1.Main Board……….………………………………… 3-5
Bottom
B-1.Bottom………….………………………………….. 3-6
HDD (SSD)
H-1.HDD (SSD)………………………………………… 3-7
LCD
L-1.LCD……………………………………………….… 3-8
ACCESSORIES
A-1.ACCESSORIES…………………………………… 3-9
(to 3-9)
CHAPTER4.OTHERS
4-1. Note for WWAN Board Replacement…………………… 4-1
(to 4-1)
x SPECIFICATIONS are listed on page 3-1 of
“CHAPTER3. EXPLODED VIEWS AND PARTS LIST”.
x History of the changes is shown as the “Revision
History” at the end of this data.
3
[Sony Confidential]
VPCP1 Series (9-890-803-XX)
CHAPTER1.
BLOCK DIAGRAM
1-1.VPCP1 Series
Silverthorne
CPU
FCBGA8 441
XDP
DC jack
IMVP6
VR
LCD 8.0’’
1600 x 768
FSB
LVDS
On-board
Memory
Dongle
DDR2 533MHZ
Chrontel
CH7317B
SDVO
RGB
4
0
Multimedia SIM
USB 1
SMBus
Illumination
Sensor
1
EEPROM (SPD)
256Byte
USB
EEPROM (NCHP)
Potentiometer
WLAN/WIMAX
0
Poulsbo
SCH
FCBGA1249
I2 C
3
PCI Express
5
NC Headphone Jack
6
Audio Codec
RealTek
ALC275
Internal Speaker
USB 2
2
BT
WAN/1seg
Memory Card
Azalia
MS
Internal MIC
SD
7
LPC
DEBUG
Touchpad
Stick Pointer
PS/2
PS/2
KBC
H8S/2112R
Keyboard
PATA
SPL Flash
16Mbit
SMBus
SATA SSD
(With
PATA-SATA
conversion
Bridge)
or
PATA SSD
Camera
GbE
Marvell
88E8059
Magnetic
Module
RJ-45
Acceleration sensors
Geomagnetism sensor
Switch
LED
Thermal
Sensors
1-1
(END)
[Sony Confidential]
VPCP1 Series (9-890-803-XX)
CHAPTER2.
FRAME HARNESS DIAGRAM
2-1. VPCP1 Series (TOP)
From board to connector (direct connection)
Harness (with connectors on both ends)
Harness (soldering on either end)
WWAN ANTENNA
WLAN
ANTENNA
MDL-45 ANTENNA
LCD
CAMERA
WWAN CARD
DC-IN
TOUCHPAD
SWX-346
MDL-45
DONGLE
TOUCHPAD
CABLE
CAMERA
CABLE
USB
BATTERY FPC
USB
SIM DUMMY
HEADPHONE
AUDIO BOARD
Gray
MOTHERBOARD
WWAN BOARD
White
SPEAKER
BLUETOOTH
MODULE
WLAN CARD
2-1
[Sony Confidential]
VPCP1 Series (9-890-803-XX)
2-2. VPCP1 Series (BOTTOM)
2-2
(END)
[Sony Confidential]
VPCP1 Series (9-890-803-XX)
CHAPTER3.
EXPLODED VIEWS AND PARTS LIST
．The parts list is compiled by blocks of a Palmrest and bottom etc.
The sections of the parts list are different depending on the model.
Please refer to list of contents shown.
Section
Page
Note……………………………………………………..….……..
3-2
Screws
S-1.Screws…………………………………………….………3-3
AM
Palmrest
P-1.Palmrest………………………………………….………3-4
Main Board
M-1.Main Board……….……….……….……….……….……3-5
BOTTOM
B-1.Bottom……………………………………………...…. 3-6
HDD (SSD)
H-1.HDD (SSD)………………………………………………..
3-7
LCD
L-1.LCD………………………..…………………………….. 3-8
ACCESSORIES
A-1.Accessories……………………………….………..… 3-9
EU
• Double-click on the paper clip mark in the Spec column to open the specifications list.
• To open the parts list, Microsoft office Excel or Excel viewer is required.
P119KJ/D
P119KJ/P
P119KJ/W
JP
P11AKJ∗
P11ALJ∗
P11AVJ∗
P110JB/B
P110JB/BI
P110JB/D
P110JB/G
P110JB/PI
P110JB/W
P110KL/B
P110KL/BI
P110KL/D
P110KL/G
AM
P110KL/P
P110KL/WI
P111KX/B
P111KX/D
P111KX/G
P111KX/P
P111KX/W
P112KX/B
P112KX/D
P112KX/G
Palmrest
Main Board
Bottom
HDD (SSD)
LCD
Accessories
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
B-1
B-1
B-1
B-1
B-1
H-1
H-1
H-1
H-1
H-1
L-1
L-1
L-1
L-1
L-1
A-1
A-1
A-1
A-1
A-1
Spec
AO
P112KX/P
P112KX/W
P113KX/B
P113KX/D
P113KX/G
P113KX/P
P113KX/W
P114KX/B
P114KX/D
P114KX/G
P114KX/P
P114KX/W
P116KX/B
P116KX/D
P116KX/G
P116KX/P
P116KX/W
P118KX/B
P118KX/D
Palmrest
Main Board
Bottom
HDD
LCD
Accessories
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
B-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
H-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
L-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
P118KX/G
P-1
M-1
P118KX/P
P-1
M-1
P118KX/W
P-1
M-1
P11SKX/BI
P-1
M-1
P11SKX/PI
P11S1E/B
P11S1E/D
P11S1E/G
P11S1E/P
P11S1E/W
P11S1R/B
P11S1R/D
P11S1R/G
P11S1R/P
P11S1R/W
P11Z9E/B
P11Z9R/B
P115JC/B
P115JC/D
P115JC/G
P115JC/P
P115JC/W
P115KG/B
P115KG/D
P115KG/P
P115KG/W
P115KK/B
P115KK/D
P115KK/P
P115KK/W
P115KW/B
P115KW/D
P115KW/P
P115KW/W
P116KG/B
P118JC/B
P118JC/P
P118JC/W
P119JC/BI
P119JC/PI
P119JC/WI
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
P-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
M-1
Spec
∗: CTO Model
3-1
[Sony Confidential]
VPCP1 Series (9-890-803-XX)
Note
xParts List is attached on the upper right portion of each EXPLODED VIEW.
x Items marked “*” are not stocked since they are seldom required for routine service.
Some delay should be anticipated when ordering these items.
xThe mechanical parts with no reference number in the exploded views are not supplied.
xThe parts marks “$” are the Reuse Parts.
xThe parts marks with “&” indicates specific parts handling for Japan region.
Disregard “&” marking for other than Japan region.
x Color after description in [ ] shows color variation name of the main body.
x The model that is accompanied by asterisk () is the CTO model.
xWhen replacing the HDD of RAID setting, please exchange to the same HDD that was installed.
x If there is the Remarks column in the parts list, the features of applicable models are indicated in it for
the parts that are different depending on each model.
For the abbreviations used in the remarks column, please refer to the <table 1>.
<table 1>
Full-Name
Bluetooth
Felica
Wireless WAN
Wireless LAN
1seg Tuner
Finger Print Sensor
Security Chip
Flash Memory
Camera
Basically, the parts marked “z” should be used for service.
The parts marked “†” in the parts list are substitution parts.
If the part marked “z” is not available, you can order the parts marked “†”,
but it may not be stocked.
Short-Name
BT
Felica
WAN
WLAN
1seg
FP
TPM
F Mem
Camera
x If “No-” is described on the left side of the Short-Name, it means ‘not equipped’.
Example: “No-BT” “No-Felica” etc.
x When several descriptions are listed, each description is separated with “, (comma)” or “or”. “Comma” means plus.
Example.1: The parts for the model equipped with BT and Felica and WLAN ÆBT, Felica, WLAN
Example.2: The parts for the model equipped with BT or Felica ÆBT or Felica
x If the color is in the remarks column, it indicates the color of parts itself.
3-2
[Sony Confidential]
VPCP1 Series (9-890-803-XX)
S-1. SCREWS
Parts List
x Double-click on the paper clip mark to open the parts list.
x To open the parts list, Microsoft office Excel or Excel viewer is required.
B1
M1.7*L1.7
Black
B2
M1.7*L9
Black
B3
M2*L2
Silver
B4
B5
B6
B7
M2*L5.5
M1.7*L4
M1.7*L2.5
M2*L2.5
Silver
Black
Black
3-3
Black
B8
M1.7*L2.0
Black
B9
M2*L3
Silver
[Sony Confidential]
VPCP1 Series (9-890-803-XX)
P-1. Palmrest
Parts List
x Double-click on the paper clip mark to open the parts list.
x To open the parts list, Microsoft office Excel or Excel viewer is required.
3-4
[Sony Confidential]
VPCP1 Series (9-890-803-XX)
M-1. Main Board
Parts List
x Double-click on the paper clip mark to open the parts list.
x To open the parts list, Microsoft office Excel or Excel viewer is required.
3-5
[Sony Confidential]
VPCP1 Series (9-890-803-XX)
B-1.Bottom
Parts List
x Double-click on the paper clip mark to open the parts list.
x To open the parts list, Microsoft office Excel or Excel viewer is required.
3-6
[Sony Confidential]
VPCP1 Series (9-890-803-XX)
H-1.HDD (SSD)
Parts List
x Double-click on the paper clip mark to open the parts list.
x To open the parts list, Microsoft office Excel or Excel viewer is required.
3-7
[Sony Confidential]
VPCP1 Series (9-890-803-XX)
L-1. LCD
Parts List
x Double-click on the paper clip mark to open the parts list.
x To open the parts list, Microsoft office Excel or Excel viewer is required.
Note˖The connector of Ref.No.1009(Camera Cable) to Motherboard is Black,
and the connector of Ref.No.1006(Touchpad Cable) is White.
3-8
[Sony Confidential]
VPCP1 Series (9-890-803-XX)
A-1. ACCESSORIES
Parts List
x Double-click on the paper clip mark to open the parts list.
x To open the parts list, Microsoft office Excel or Excel viewer is required.
2005
POWER CORD
2010
HEADPHONE
2007
Battery Pack
2006
AC ADAPTER
2009
DONGLE
2013
HAND STRAP
2011
STICK POINTER CAP
3-9
(END)
[Sony Confidential]
VPCP1 Series (9-890-803-XX)
CHAPTER4.
OTHERS
4-1. Note for WWAN Board Replacement
When replacing the WWAN Board (Ref.310 A-1781-892-A/A-1781-892-B/A-1781-894-A/A-1781-894-B/A-1781-895-A/A-1781-895-B), change the
barcode label on the bottom.
1. Peel off the barcode label which is attached to the bottom. (Refer to the figure below.)
2.
Attach the barcode label which is included with the WWAN Board to the position where you peeled off the label in the step 1.
4-1
(END)
[Sony Confidential]
VPCP1 Series (9-890-803-XX)
VPCP1 Series (J/AM/EU/AO)
This manual and the constituent data may not be replicated, copied nor
reprinted in whole or in part without prior written authorization of Sony
Corporation
9-890-803-03
Sony Corporation
17
English
2010HF00-1
© 2010 Sony Corporation
Published by Sony Corporation VAIO & Mobile Business Group
Operation Div. VAIO Global CS Dept.
Revision History
Suffix
Ver.
Date
-01
Ver.1
2010.05.25
First Edition
-02
Ver.2
2010.07.02
[ADD][DEL] Page3-4, Page3-5, Page3-6, Page3-8, Page3-9
-03
Ver.3
2010.08.02
Contents
QM No.
Front Page (Model Lineup), Page3-1, Page3-3, Page3-4, Page3-5,
Page3-6, Page3-7, Page3-8, Page3-9
[ADD][DEL][CHG] Page3-4, Page3-6, Page3-8
<Remarks>
433
[Sony Confidential]
VPCP1 Series (9-890-803-XX)

Service Bulletin
SUBJECT: Caution when disassembling PALMREST ASSY
NO: CNV11009
DATE: Feb. 11, 2011
Page: 1
MODELS: Please refer to Model list below
Applicable Models:
VPCP118KX/B, P118KX/D, P118KX/G, P118KX/P, P118KX/W, P116KX/B, P116KX/D,
P116KX/G, P116KX/P, P116KX/W, P114KX/B, P114KX/D, P114KX/G, P114KX/P,
P114KX/W, P113KX/B, P113KX/D, P113KX/G, P113KX/P, P113KX/W,
P112KX/B,P112KX/D, P112KX/G, P112KX/P, P112KX/W, P111KX/B, P111KX/D,
P111KX/G,P111KX/P, P111KX/W, P11SKX/BI, P11SKX/PI (UC)
VPCP110KL/BI, P110KL/B, P110KL/D, P110KL/WI, P110KL/G, P110KL/P, P110JB/BI,
P110JB/B, P110JB/D, P110JB/PI, P110JB/G, P110JB/W (LA)
VPCP11Z9E/B, P11S1E/B, P11S1E/D, P11S1E/G, P11S1E/P, P11S1E/W,
P11Z9R/B, P11S1R/B, P11S1R/D, P11S1R/G, P11S1R/P, P11S1R/W (E)
VPCP119JC/BI, P119JC/WI, P119JC/PI, P118JC/B, P118JC/P, P118JC/W,
P115JC/B, P115JC/D, P115JC/G, P115JC/P, P115JC/W, P116KG/B,
P115KG/B, P115KG/D, P115KG/P, P115KG/W, P115KW/B, P115KW/D,
P115KW/P, P115KW/W, P115KK/B, P115KK/D, P115KK/P, P115KK/W (I)
Symptom:
Cursor may not work or may move on its own cause of stick pointer malfunction.
Cause:
If pulling out a membrane of pointer module without releasing the membrane
connector lever, a contact point of the membrane may be damaged. Then the
pointer module may become unstable due to the resistance value change by the
damage.
Solution:
When disassembling PALMREST ASSY, handle the membrane of stick pointer
module with following procedure.
1. Peel off the tape on the membrane connector.
2. Lift up and open the connector lock lever
3. Pull out the membrane from the connector
Operation class information:
Class 1= all recalled sets shall be repaired
Class 2= apply to any sets returned for repair
(X)
Class 3= apply to sets returned for repair, when the customer identifies this symptom
Sony of Canada Ltd. - Technical Services Department

Service Bulletin
SUBJECT: Caution when disassembling PALMREST ASSY
NO: CNV11009
DATE: Feb. 11, 2011
Page: 2
MODELS: Please refer to Model list below
When the contact point of the membrane has some damage, replace the
stick pointer module to the new one.
M990 STICK POINTER MODULE
P/N:1-840-489-11
Operation class information:
Class 1= all recalled sets shall be repaired
Class 2= apply to any sets returned for repair
(X)
Class 3= apply to sets returned for repair, when the customer identifies this symptom
Sony of Canada Ltd. - Technical Services Department

Service Bulletin
SUBJECT: Mouse Pointer Malfunction
NO: CNV11012
DATE: Jan 25, 2011
Page: 1 of 1
MODELS: Please refer to Model list below
Applicable Models:
VPCP118KX/B, P118KX/D, P118KX/G, P118KX/P, P118KX/W, P116KX/B, P116KX/D, P116KX/G,
P116KX/P, P116KX/W, P114KX/B, P114KX/D, P114KX/G, P114KX/P, P114KX/W, P113KX/B, P113KX/D,
P113KX/G, P113KX/P, P113KX/W, P112KX/B, P112KX/D, P112KX/G, P112KX/P, P112KX/W, P111KX/B,
P111KX/D, P111KX/G, P111KX/P, P111KX/W, P11SKX/BI, P11SKX/PI (UC) VPCP110KL/BI, P110KL/B,
P110KL/D, P110KL/WI, P110KL/G, P110KL/P, P110JB/BI, P110JB/B, P110JB/D, P110JB/PI, P110JB/G,
P110JB/W (LA) VPCP11Z9E/B, P11S1E/B, P11S1E/D, P11S1E/G, P11S1E/P, P11S1E/W, P11Z9R/B,
P11S1R/B, P11S1R/D, P11S1R/G, P11S1R/P, P11S1R/W (E) VPCP119JC/BI, P119JC/WI, P119JC/PI,
P118JC/B, P118JC/P, P118JC/W, P115JC/B, P115JC/D, P115JC/G, P115JC/P, P115JC/W, P116KG/B,
P115KG/B, P115KG/D, P115KG/P, P115KG/W, P115KW/B, P115KW/D, P115KW/P, P115KW/W,
P115KK/B, P115KK/D, P115KK/P, P115KK/W (I)
Symptom:
Mouse pointer may move on its own due to the FFC floating.
Solution:
When the above symptom is confirmed, add the below tape to fix the pointer FFC. And also when PC is
disassembled such that the tape can be added
Perform this measure regardless of the defective symptom.
M990 TAPE HARNESS
P/N: 4-185-602-01
Operation class information:
Class 1= all recalled sets shall be repaired
(X)
Class 2= apply to any sets returned for repair
Class 3= apply to sets returned for repair, when the customer identifies this symptom
Sony of Canada Ltd. - Technical Services Department