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Level III Service Manual Tri-Band Digital Wireless Telephone V.series™ 60g GSM 900/1800/1900 MHz & GPRS Technologies Level III Service Manual 1 and 2 Table of Contents A99 6881038B35 Table of Contents Table of Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Product Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Product Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Product Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Regulatory Agency Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Computer Program Copyrights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 About This Service Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Warranty Service Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Parts Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 General Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Controls, Indicators, and Input / Output (I/O) Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 User Interface Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Alert Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Battery Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Tools and Test Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Removing and Replacing the Battery Housing and Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Removing and Replacing the Subscriber Identity Module (SIM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Removing and Replacing the Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Removing and Replacing the Rear Chassis Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Removing and Replacing the Transceiver Board Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Removing and Replacing the Volume / Smart and Voice Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Removing and Replacing the Microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Removing and Replacing the Spacer Gasket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Removing and Replacing the Keyboard Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Removing and Replacing the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Removing and Replacing the Flip Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Subscriber Identity Module (SIM) and Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Personality Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Manual Test Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Manual Test Mode Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Troubleshooting Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Programming: Software Upgrade and Flexing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Part Number Charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Exploded View Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Exploded View Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Model-dependent Part Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Level III Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 6881038B35 i Table of Contents 1 and 2 T able of C ontents A99 6881038B35 Table of Contents (continued) Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 B lock D iagr am . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 R F S chematic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 A L S chematic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 B oar d L ayout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 S ignal F low . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index-1 ii 6881038B35 Level III Service Manual 1 and 2 A99 6881038B35 Introduction Introduction Motorola® Inc. maintains a worldwide organization that is dedicated to provide responsive, full-service customer support. Motorola products are serviced by an international network of company-operated product care centers as well as authorized independent service firms. Available on a contract basis, Motorola Inc. offers comprehensive maintenance and installation programs which enable customers to meet requirements for reliable, continuous communications. To learn more about the wide range of Motorola service programs, contact your local Motorola products representative or the nearest Customer Service Manager. Product Identification Motorola products are identified by the model number on the housing. Use the entire model number when inquiring about the product. Numbers are also assigned to chassis and kits. Use these numbers when requesting information or ordering replacement parts. Product Names Product names included in V. Series 60g telephones are listed on the front cover. Product names are subject to change without notice. Some product names, as well as some frequency bands, are available only in certain markets. Product Changes When electrical, mechanical or production changes are incorporated into Motorola products, a revision letter is assigned to the chassis or kit affected, for example; A, -B, or -C, and so on. The chassis or kit number, complete with revision number is imprinted during production. The revision letter is an integral part of the chassis or kit number and is also listed on schematic diagrams and printed circuit board layouts. Regulatory Agency Compliance This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions: 1. This device may not cause any harmful interference, and 2. this device must accept interference received, including interference that may cause undesired operation. This class B device also complies with all requirements of the Canadian Interference-Causing Equipment Regulations (ICES-003). Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. 6881038B35 2001 1 Introduction 6881038B35 A99 1 and 2 Computer Program Copyrights The Motorola products described in this manual may include Motorola computer programs stored in semiconductor memories or other media that are copyrighted with all rights reserved worldwide to Motorola. Laws in the United States and other countries preserve for Motorola, Inc. certain exclusive rights to the copyrighted computer programs, including the exclusive right to copy, reproduce, modify, decompile, disassemble, and reverse-engineer the Motorola computer programs in any manner or form without Motorola's prior written consent. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license or rights under the copyrights, patents, or patent applications of Motorola, except for a nonexclusive license to use the Motorola product and the Motorola computer programs with the Motorola product. About This Service Manual Using this service manual and the suggestions contained in it assures proper installation, operation, and maintenance of V. Series 60g telephones. Refer questions about this manual to the nearest Customer Service Manager. A product family is the group of products having the same account product code (APC). To locate the APC on a device, refer to “Mechanical Serial Number (MSN)” later in this manual. Audience This document aids service personnel in testing and repairing V. Series 60g telephones. Service personnel should be familiar with electronic assembly, testing, and troubleshooting methods, and with the operation and use of associated test equipment. Use of this document assures proper installation, operation, and maintenance of Motorola products and equipment. It contains all service information required for the equipment described and is current as of the printing date. Scope The scope of this document is to provide the reader with basic information relating to V. Series 60g telephones, and also to provide procedures and processes for repairing the units at Level 1 and 2 service centers including: • Unit swap out • Repairing of mechanical faults • Basic modular troubleshooting • Testing and verification of unit functionality • Initiate warranty claims and send faulty modules to Level 3 or 4 repair centers. 2 6881038B35 Level III Service Manual Introduction Conventions Special characters and typefaces, listed and described below, are used in this publication to emphasize certain types of information. ➧ G E Note: Emphasizes additional information pertinent to the subject matter. E Keys to be pressed are represented graphically. For example, instead of “Press Caution: Emphasizes information about actions which may result in equipment damage. Warning: Emphasizes information about actions which may result in personal injury. the Enter Key”, you will see “Press E”. Information from a screen is shown in text as similar as possible to what appears in the display. For example, ALERTS or ALERTS or ALERTS. Information that you need to type is printed in boldface type Revisions Any changes that occur after manuals are printed are described in publication revision bulletins (PMRs). These bulletins provide change information that can include new parts listing data, schematic diagrams, and printed board layouts. Warranty Service Policy The product will be sold with the standard 12 months warranty terms and conditions. Accidental damage, misuse, and extended warranties offered by retailers are not supported under warranty. Non warranty repairs are available at agreed fixed repair prices. Out of Box Failure Policy The standard out of box failure criteria applies. Customer units that fail very early on after the date of sale, are to be returned to Manufacturing for root cause analysis, to guard against epidemic criteria. Manufacturing to bear the costs of early life failure. Product Support Customer’s original units will be repaired but not refurbished as standard. Appointed Motorola Service Hubs will perform warranty and non-warranty field service for level 2 (assemblies) and level 3 (limited PCB component). The Motorola HTC centers will perform level 4 (full component) repairs. 6881038B35 3 Introduction V. Series 60g Customer Support Customer support is available through dedicated Call Centers and in-country help desks. Product Service training should be arranged through the local Motorola Support Center. Parts Replacement When ordering replacement parts or equipment, include the Motorola part number and description used in the service manual or supplement. When ordering crystals or channel elements, specify the Motorola part number, description, crystal frequency, and operating frequency desired. When the Motorola part number of a component is not known, use the product model number or other related major assembly along with a description of the related major assembly and of the component in question. In the U.S.A., to contact Motorola, Inc. on your TTY, call: 800-793-7834 Accessories and Aftermarket Division (AAD) Replacement parts, test equipment, and manuals can be ordered from AAD. 4 U.S.A Outside U.S.A. Phone: 800-422-4210 Phone: 847-538-8023 FAX: 800-622-6210 FAX: 847-576-3023 6881038B35 Level III Service Manual Specifications Specifications General Function Frequency Range GSM Frequency Range DCS Frequency Range PCS Channel Spacing Channels Modulation Transmitter Phase Accuracy Duplex Spacing Frequency Stability Operating Voltage Transmit Current Drain Stand-by Current drain Dimensions, with 500 mAh Li Ion battery Size (Volume) Weight Temperature Range Battery Life, 500 mAh LI Ion Battery Specification 880-915 MHz Tx (with EGSM) 925-960 MHZ Rx 1710-1785 MHz Tx 1805-1880 MHz Rx 1850.2-1909.8 MHz Tx 1930.2-1989.8 MHz Rx 200 kHz 174 EGSM, 374 DCS, 274 PCS carriers with 8 ch. per carrier GMSK at BT = 0.3 5 Degrees RMS, 20 Degrees peak 45 MHz GSM, 95 MHz DCS, 80 MHz PCS ± 0.10 ppm of the downlink frequency (Rx) +3.0V dc to +4.2V dc (battery) +4.4V dc to +6.3V dc (external connector) 250 mA nominal at room temperature 6.5 mA (DRX2), 3.75 mA (DXR9) nominal at room temperature 86.8 mm x 45 mm x 24.2 mm (3.42 inches x 1.77 inches x 0.95 inches) 73 cc (4.45 in3), with 500 mAh battery 110 gm (3.9 oz), with 500 mAh battery -10° C to +55° C (+15° F to +130° F) Talk Time 108 to 159 minutes Standby 77 to 133 hours All talk and standby times are approximate and depend on network configuration, signal strength, and features selected. Standby times are quoted as a range from DRX=2 to DRX=9. Talk times are quoted as a range from DTX off to DTX on. Transmitter Function RF Power Output Output Impedance Spurious Emissions Specification 33 dBm nominal GSM, 30 dBm nominal DCS / PCS 50 ohms nominal -36 dBm from 0.1 to 1 GHz, -30 dBm from 1 to 4 GHz Receiver Function Receive Sensitivity RX bit error rate (100k bits) Type II Channel Hop Time Time to Camp Specification -106 dBm GSM, -104 dBm DCS / PCS < 2% 500 microseconds Approximately 5-10 seconds Speech Coding Function Speech Coding Type Specification Regular pulse excitation / linear predictive coding with long term prediction (RPE LPC with LTP) 13.0 kbps 20 ms 260 bits Class 1 bits = 182 bits; Class 2 bits = 78 bits 22.8 kbps Bit Rate Frame Duration Block Length Classes Bit Rate with FEC Encoding 6881038B35 5 Product Overview V. Series 60g Product Overview Motorola V. Series 60g telephones are the smallest and lightest global system for mobile communications (GSM) general packet radio service (GPRS) wireless application protocol (WAP)-enabled mobile phones currently available. The V. Series 60g incorporates a new user interface (UI) for easier operation, allows short message service (SMS) text messaging, and includes personal information manager (PIM) functionality. It is a tri-band phone that allows roaming within the GSM 900 MHz, digital cellular system (DCS) 1800 MHz, and personal communications services (PCS) 1900 MHz bands. V. Series 60g telephones support GPRS and SMS in addition to traditional circuit switched transport technologies. GPRS, where available, provides substantial increases in mobile data communications performance and the efficient use of radio spectrum. Data transmission rates for GSM networks can potentially increase from the current rate of 9.6 kbps up to a theoretical maximum of 171.2 kbps. An increased data rate is by no means the only benefit provided by GPRS. A key advantage is the provision of a permanent virtual connection to the network. This “always on” connection is possible because GPRS uses packet data transfer so that, for example, email can be downloaded in “background mode.” There is no need for the user to reconnect before requesting a service, eliminating connection set-up delays and adding convenience and immediacy to data services access. The “virtual” nature of this connection means that network resources are not consumed during periods when a user is not actually sending or receiving data. V. Series 60g telephones have a clam form factor. They feature an anodized aluminum housing with titanium knuckles and have an externally viewable 96 x 16 pixel display for caller identification and date/time, an internal 96 x 64 pixel display, and the speaker located in the flip. At the top of the phone, on the right knuckle, the service indicator (status light) changes color to show the phone’s state (incoming call or message received, for example) at a glance. The bottom part of the clam (front housing) contains the keypad, transceiver printed circuit board (PCB), microphone, flex connection, external accessory connector, smart button, volume buttons, and voice button. The standard 500 mAh Lithium Ion (Li Ion) battery fits behind a removable anodized aluminum back cover. The phone accepts both 3V and 5V mini subscriber identity module (SIM) cards which fit into the SIM holder underneath the battery. The antenna is a fixed stub type antenna. Inexpensive direct connection to a computer or handheld device via RS232 or USB for data and fax calls, and for synchronizing phonebook entries with TrueSync® software, can be accomplished by using the optional data cable and soft modem. Features V. Series 60 g telephones use advanced, self-contained, sealed, custom integrated circuits to perform the complex functions required for GSM GPRS communication. Aside from the space and weight advantage, microcircuits enhance basic reliability, simplify maintenance, and provide a wide variety of operational functions. Features available in this family of telephones include: • Lower voltage technology that provides increased standby and talk times. • Supports 3V and 5V SIM cards. • Extended GSM (EGSM) channels. • Tri-coder/decoder (CODEC) that allows full rate, half rate, and enhanced full rate modes of transmission. 6 6881038B35 Level III Service Manual Product Overview • Supports mobile originated / mobile terminated SMS, concatenated SMS, and cell broadcast messages.1 • Supports GPRS, circuit switched, and SMS networks.1 • WAP 1.1 enabled microbrowser.1 • Supports SIM Toolkit (STK), Class 2.1 • Caller ID with link to phone book alerts.1 • Dual tinted mirror film (TMF) displays with electroluminescent (EL) backlighting: internal 96x64 pixel; external 96x16 pixel. • Internal display provides 3 lines of text, 1 line of icons, and 1 line of prompts. • Display zoom 3 line to 2 line toggle. • Display animation provides smooth-scrolling menus. • PIM functionality includes: date book, message center, and 400 number phone book with Starfish® and TrueSync® support.2 • Voice activation for phonebook entries and menu shortcuts. • Voice note voice recorder.3 • iTAP™ software for predictive text entry. • Turbo Dial® abbreviated dialing. • Multi-language support: English, Spanish, French, and Portuguese. • 32 alerts. • VibraCall® silent alert. • Data capable without PC card using RS232 or USB. • Integrated headset jack. • Smart button operation. • Hearing aid telephone interconnection system (HATIS) support.4 • Anodized aluminum housing. Speaker Dependant Voice Activation and Voice Note Recording This feature allows voice tags to be used for voice dialing up to 20 phone numbers in the phone book and for creating up to 5 voice shortcuts for menu items. The phone must be “trained” by the voice tag being read into the phone’s memory twice before it is recognized. Voice tags can be added to the phone’s memory using the usual name addition methods (i.e., via the phone book menu structure or with the shortcut editor). ➧ The user cannot place or receive calls while adding voice tags to the phone’s memory. ➧ Because the GSM standard does not provide the option to store voice tags onto the SIM card, voice tags are added to the phone’s memory. 1. Network, subscription and SIM card or service provider dependent feature. Not available in all areas. 2. Designed to synchronize with basic features of the initial release of many popular Personal Information Management (PIM) software and hardware products. 3. Use of this function may be subject to varying State and Federal laws regarding privacy of phone conversations. 4. Not compatible with all hearing aids. Hearing aids must contain a T-coil. T-coil must be activated when using the phone. 6881038B35 7 Product Overview V. Series 60g V. Series 60g telephones also include a voice note recorder that allows up to 2 tes minof u personal messages to be recorded. This feature has a complete set of record, playback, and management tools that make it easy to store and maintain a list of personal memos. Wireless Access Protocol (WAP) 1.1 Compliancy In the WAP environment, access to the Internet is initiated in wireless markup language (WML), which is derived from hypertext markup language (HTML). The request is passed to a WAP gateway which retrieves the information from the server in standard HTML (subsequently filtered to WML) or directly in WML if available. The information is then passed to the mobile subscriber via the mobile network. The V. Series 60g microbrowser can be configured for baud, idle imeout, t line type, phone number, and connection type. ➧ Bitmap image data will download as text. If the image is larger than the screen, only part of the image will display. ➧ When the user receives a call while in browser mode, the browser will pause and allow the user to resume after completing the call. SIM Application ToolkitTM - Class 2 SIM Application Toolkit is a value-added service delivery mechanism that allows GSM operators to customize the services they offer their customers, from the occasional user who requests sports news and traffic alerts, to a high call time business user who receives stock alerts and checks flight times. Operators can now create their own value-added services menu quickly and easily in the phone. The customized menu will appear as the first menu and may be updated over-the-air with new services when customers request them. Simplified Text Entry There are three different ways to enter text using the phone keypad: • iTAP™ predictive text entry. Press a key to generate a character and a dynamic dictionary uses this to build and display a set of word or name options. The iTAP™ feature may not be available on the phone in all languages. • Tap. Press a key to generate a character. • Numeric. The keypad produces numeric characters only. For some text areas this is the only method available; for example, phone numbers. Caller Line Identification Upon receipt of a call, the calling party’s phone number is compared to the phone book. If the number matches a phone book entry, that name will be displayed. If there is no phone book entry, the incoming phone number will be displayed. In the 8 6881038B35 Level III Service Manual Product Overview event that no caller identification information is available, the Incoming Call message is displayed. ➧ User must subscribe to a caller line identification service through their service provider. Other Features Detailed descriptions of these and the other V.60g features can be found in the appropriate V.60g telephone user’s guide listed in the “Related Publications” section toward the end of this manual. 6881038B35 9 General Operation V. Series 60g General Operation Controls, Indicators, and Input / Output (I/O) Connections The V.60g telephone’s controls are located on the sides of the device and on the keypad. Indicators, in the form of icons, are displayed on the LCD (see Figure 3). Service status is indicated by a tri-color light emitting diode (LED) located at the top of the phone on the right knuckle (Table 1). V.60g phones have an audible alert transducer on the top and I/O connectors, consisting of a headset jack and an accessory port, located on the top and bottom of the phone. See Figure 1. 010621o Figure 1. V.60g Telephone Controls, indicators, and I/O 10 6881038B35 Level III Service Manual General Operation Service Indicator The service indicator (status light) changes color to show the user the state of the phone as shown in Table 1, below. Table 1. Service Indicator States Indication Alternating red / green (fast) Flashing green Flashing yellow Flashing red (slow) Flashing red (fast) Alternating green (short) / red (long) Alternating yellow (short / red (long) State Incoming call In service, home system Roaming, non-home system No service Text or voicemail message received but no service Text or voicemail message received, home system Text or voicemail message received, roaming service Menu Navigation V.60g telephones are equipped with a new user-friendly interface that employs soft keys and a 2-way scroll key to access phone functions and features. See Figure 2. 010622o Figure 2. V.60g Menu Navigation 6881038B35 11 General Operation V. Series 60g “Soft keys” refer to non-labeled keys that correspond to text options displayed on the screen. The left and right soft keys perform the function shown in the corners of the display. The right key will usually select an option whereas the left key will usually exit a function or return to a previous screen. The menu key opens the initial menu structure, or allows access to a submenu whenever appears on the screen. See Figure 4 for details of theV.60g menu structure. Liquid Crystal Displ ay C (LD ) The LCD provides a high contrast backlit display for easy readability in all light conditions. The large bit-mapped 96 x 64 display includes 3 lines of text, 1 line of icons, and 1 line of prompts. Display zoom allows setting the phone’s display to show either three lines or two lines of text plus soft key labels. Three lines of text display more information, while two lines increase text size for improved visibility. Display animation makes the phone’s menus move smoothly as the user scrolls up and down. Turn animation off to conserve the battery. 010623o Figure 3. V.60g Icon Indicators ➧ Whether a phone displays all indicators depends on the programming and services to which the user subscribes. Figure 3 shows some common icons displayed on the LCD. • Signal Strength Indicator. Shows the strength of the phone’s connection with the network. Calls cannot be sent or received when the “no signal” indicator is displayed. • In Use Indicator. Appears when a call is in progress. • Roam Indicator.5 Appears when the phone uses another network system outside the user’s home network. When leaving the home network area, the phone roams, or seeks another network. 12 6881038B35 Level III Service Manual General Operation • Message Waiting Indicator.5 Appears when the phone receives a text message. This is a network-dependent feature. • Voice Message Waiting Indicator.5 Appears when a voicemail message is received. This is a network-dependent feature. • Battery Level Indicator. Shows the amount of charge left in the battery. The more segments visible, the greater the charge. Recharge the battery as soon as possible when the Low Battery warning message appears. • Clock. Shows the current time. • Menu Indicator. Indicates the user can press the menu soft key to open a menu. • Alert Setting Indicator. Shows the current selected alert. The default alert setting is a ringer. 5. Network, subscription and SIM card or service provider dependent feature. Not available in all areas. 6881038B35 13 General Operation V. Series 60g User Interface Menu Structure Figure 4 shows the V.60g telephone menu struct ure. 010624o Figure 4. V.60g Menu Structure Alert Settings V.60g telephones include up to 32 preset alert tones and vibrations that can be applied to all alert events at the same time. ➧ 14 Pressing either volume key will mute the alert. 6881038B35 Level III Service Manual General Operation Battery Function Battery Gauge The telephone displays a battery level indicator icon in the idle screen to indicate the battery charge level. The gauge shows four levels: 100%, 66%, 33%, and Low Battery. Battery Removal Removing the battery causes the device to immediately shut down and any pending work (for example, partially entered phone book entries or outgoing messages) is lost. ➧ G To ensure proper memory retention, turn OFF the phone before removing the battery. Immediately replace the old battery with a fresh battery. If the battery is removed while receiving a message, the message will be lost. Operation For detailed operating instructions, refer to the appropriate User’s Guide listed in the Related Publications section toward the end of this manual. 6881038B35 15 General Operation 16 V. Series 60g 6881038B35 Level III Service Manual 1 and 2 6881038B35 A99 Tools and Test Equipment Tools and Test Equipment The following table lists tools and test equipment recommended for disassembly and reassembly of V.60g telephones. Use either the listed items or equivalents. Table 2. General Test Equipment and Tools Motorola Part Number1 RSX4043-A Description Application Torque Driver Used to remove and replace screws Torque Driver Bit T-6 Plus, Apex 440-6IP Torx Plus or equivalent Used with torque driver See Table 7 Rapid Charger Used to charge battery and to power device 0180386A82 Antistatic Mat Kit (includes 66-80387A95 antistatic mat, 66-80334B36 ground cord, and 42-80385A59 wrist band) Provides protection from damage to device caused by electrostatic discharge (ESD) 6680388B67 Disassembly tool, plastic with flat and pointed ends (manual opening tool) Used during assembly/disassembly of device 6680388B01 Tweezers, plastic Used during assembly/disassembly Digital Multimeter, HP34401A2 Used to measure battery voltage GSM / DCS Test SIM Used to enable manual test mode — — 8102430Z04 1. To order in North America, contact Motorola Aftermarket and Accessories Division (AAD) at (800) 422-4210 or FAX (800) 622-6210; Internationally, AAD can be reached by calling (847) 538-8023 or faxing (847) 576-3023. 2. Not available from Motorola. To order, contact Hewlett Packard at (800) 452-4844. 6881038B35 17 Disassembly V. Series 60g Disassembly The procedures in this section provide instructions for the disassembly of a V.60g telephone. Tools and equi pment dusefor t he phone are listed in Table 2, preceding. G Many of the integrated devices used in this equipment are vulnerable to damage from electrostatic discharge (ESD). Ensure adequate static protection is in place when handling, shipping, and servicing the internal components of this equipment. G Avoid stressing the plastic in any way to avoid damage to either the plastic or internal components. Removing and Replacing the Battery Housing and Battery E All batteries can cause property damage and/or bodily injury such as burns if a conductive material such as jewelry, keys, or beaded chains touch exposed terminals. The conductive material may complete an electrical circuit (short circuit) and become quite hot. Exercise care in handling any charged battery, particularly when placing it inside a pocket, purse, or other container with metal objects. 1. 2. Ensure the phone is turned off. Press in and hold the battery housing latch as shown in Figure 5. BATTERY HOUSING LATCH BATTTERY HOUSING 010625o Figure 5. Removing the battery housing 18 6881038B35 Level III Service Manual Disassembly 3. 4. Lift the battery housing completely off the phone. Lift the end of the battery and remove it completely. See Figure 6. BATTERY 010626o Figure 6. Removing the battery E There is a danger of explosion if the Lithium Ion battery is replaced incorrectly. Replace only with the same type of battery or equivalent as recommended by the battery manufacturer. Dispose of used batteries according to the manufacturer’s instructions. 5. 6. 7. 6881038B35 To replace, Align the battery with the battery compartment so the contacts on the battery match the battery contacts in the phone. Insert the battery, printed arrow first, into the battery compartment and push down. Insert the ridge at the bottom of the battery housing into the base of the phone, then push the cover down and snap it into place. 19 Disassembly V. Series 60g Removing and Replacing the Subscriber Identity Module (SIM) 1. Remove the battery housing and battery as described in the procedures. SIM HOLDER SIM 010627o Figure 7. Removing the SIM 2. 3. 4. 5. 6. 20 Slide the SIM holder down (away from the antenna) to unlock and rotate to open as shown in Figure 7. Carefully lift the SIM from its holder. To replace, insert the SIM into the holder, ensuring the keyed corner of the SIM aligns with the notch molded into the holder. Close the SIM holder and slide it up (toward the antenna) to lock. Replace the battery and battery housing as described in the procedures. 6881038B35 Level III Service Manual Disassembly Removing and Replacing the Antenna 1. 2. Remove the battery housing and battery as described in the procedures. By hand, rotate the antenna counterclockwise until loose. See Figure 8. ANTENNA 010628o Figure 8. Removing the antenna 3. G When the antenna threads are completely disengaged, pull the antenna straight out of the phone to remove. Ensure antenna threads are properly engaged before tightening to prevent damage to the antenna or housing. 4. 5. To replace, insert the threaded end of the antenna carefully into the housing and, after ensuring the threads are properly engaged, rotate clockwise. Tighten firmly by hand. Replace the battery and battery housing as described in the procedures. Removing and Replacing the Rear Chassis Assembly G This product contains static-sensitive devices. Use anti-static handling procedures to prevent electrostatic discharge (ESD) and component damage. 1. G 6881038B35 Remove the battery housing, battery, and antenna as described in the procedures. In addition to 4 screws, the rear chassis assembly is fastened with plastic catches. These are fragile and should be released with care. 21 Disassembly V. Series 60g 2. Using a Torx driver with a T-6 bit, remove the 2 knuckle screws and 2 transceiver screws from the rear chassis assembly. See Figure 9. KNUCKLE SCREWS TRANSCEIVER SCREWS 010629o Figure 9. Removing the rear chassis assembly screws 3. 4. 22 Locate the 2 housing catches on the sides of the phone as shown in Figure 10. Using the disassembly tool, depress the housing catches to release the rear chassis assembly from the front housing. 6881038B35 Level III Service Manual Disassembly 5. Lift the rear chassis assembly away from the front housing to remove. HOUSING CATCH REAR CHASSIS ASSEMBLY DISASSEMBLY TOOL FRONT HOUSING 010630o Figure 10. Removing the rear chassis assembly 6. 7. 8. 6881038B35 To replace, carefully align rear chassis assembly with the front housing, then press the rear chassis assembly down until the 2 housing catches engage with the corresponding openings on the rear chassis assembly. Press the housings together until the catches snap into place. Replace the 2 knuckle screws and 2 transceiver screws and tighten securely. Do not over tighten. Replace the antenna, battery, and battery housing as described in the procedures. 23 Disassembly V. Series 60g Removing and Replacing the Transceiver Board Assembly G This product contains static-sensitive devices. Use anti-static handling procedures to prevent electrostatic discharge (ESD) and component damage. 1. G Remove the battery housing, battery, antenna, and rear chassis assembly as described in the procedures. The flexible printed cable (FPC) (flex) is easily damaged. Exercise extreme care when handling. 2. Carefully work the flat end of the disassembly tool under the flex connector and remove the connector from the transceiver board. See Figure 11. DISASSEMBLY TOOL TRANSCEIVER BOARD ASSEMBLY FLEX CONNECTOR 010631o Figure 11. Disconnecting the flex from the transceiver board 24 6881038B35 Level III Service Manual Disassembly 3. Lift the transceiver board assembly from the front housing. See Figure 12. DISASSEMBLY TOOL FRONT HOUSING SPACER GASKET KEYBOARD ASSEMBLY TRANSCEIVER BOARD ASSEMBLY 010632o Figure 12. Removing the transceiver board assembly 4. ➧ Be sure the volume/smart buttons and voice button are correctly positioned in relation to the corresponding switches on the transceiver board. Verify operation of the buttons after replacing the transceiver board and rear chassis assembly. 5. 6. 6881038B35 To replace, insert the transceiver board assembly into the front housing with the flex connector on top. Ensure the spacer gasket is correctly positioned between the keyboard assembly and the transceiver board assembly. Insert the flex connector squarely into its mating connector on the transceiver board and press firmly until it snaps into place. Replace the rear chassis assembly, antenna, battery, and battery housing as described in the procedures. 25 Disassembly V. Series 60g Removing and Replacing the Volume / Smart and Voice Buttons 1. 2. Remove battery housing, battery, antenna, rear chassis assembly, and transceiver board assembly as described in the procedures. Using the plastic tweezers, lift the volume / smart buttons and the voice button from the transceiver board assembly. See Figure 13. TRANSCEIVER BOARD ASSEMBLY VOICE BUTTON PLASTIC TWEEZERS SMART / VOLUME BUTTONS 010633o Figure 13. Removing the volume / smart and voice buttons 3. 4. To replace, set the volume / smart buttons and the voice button onto the corresponding transceiver board switches. Replace the transceiver board assembly, rear chassis assembly, antenna, battery, and battery housing as described in the procedures. Removing and Replacing the Microphone 1. G 26 Remove the battery housing, battery, antenna, rear chassis assembly, and transceiver board assembly as described in the procedures. The wire leads on the microphone are easily bent or broken. Exercise care when handling. 6881038B35 Level III Service Manual Disassembly TRANSCEIVER BOARD ASSEMBLY MICROPHONE GROMMET PLASTIC TWEEZERS MICROPHONE 010634o Figure 14. Removing the microphone 2. 3. G When replacing, do not force the microphone into its socket. The microphone is keyed to fit only one way and will fit easily when properly aligned. 4. 5. 6. 6881038B35 Using the plastic tweezers, carefully lift the microphone grommet from the microphone as shown in Figure 14. Again using the plastic tweezers, pull the microphone straight out of its socket on the transceiver board. To replace, align the microphone with the microphone socket on the transceiver board and press firmly into place. Be sure the microphone is seated flat against the transceiver board. Press the microphone grommet into place over the microphone. Replace the transceiver board assembly, rear chassis assembly, antenna, battery, and battery housing as described in the procedures. 27 Disassembly V. Series 60g Removing and Replacing the Spacer Gasket 1. 2. Remove battery housing, battery, antenna, rear chassis assembly, and transceiver board assembly as described in the procedures. Using the disassembly tool, lift the spacer gasket completely from the keyboard assembly. See Figure 15. KEYBOARD ASSEMBLY SPACER GASKET FRONT HOUSING DISASSEMBLY TOOL 010636o Figure 15. Removing the spacer gasket 3. 4. 28 To replace, position the spacer gasket so the alignment pins on the spacer gasket line up with the alignment holes on the keyboard assembly. Press the spacer gasket into place, ensuring it is flat against the keyboard assembly. Replace the transceiver board assembly, rear chassis assembly, antenna, battery, and battery housing as described in the procedures. 6881038B35 Level III Service Manual Disassembly Removing and Replacing the Keyboard Assembly 1. 2. Remove battery housing, battery, antenna, rear chassis assembly, transceiver board assembly, and spacer gasket as described in the procedures. Using the disassembly tool, carefully lift the keyboard assembly from the front housing. See Figure 16. KEYBOARD ASSEMBLY FRONT HOUSING DISASSEMBLY TOOL ALIGNMENT HOLE ALIGNMENT POST, 2 PLACES 010639o Figure 16. Removing the keyboard assembly 3. 4. 6881038B35 To replace, position the keyboard assembly so its alignment holes line up with the posts on the front housing. Firmly press the keyboard assembly into place in the front housing. Replace the spacer gasket, transceiver board assembly, rear chassis assembly, antenna, battery, and battery housing as described in the procedures. 29 Disassembly V. Series 60g Removing and Replacing the Keypad 1. 2. Remove the battery housing, battery, antenna, rear chassis assembly, transceiver board assembly, spacer gasket, and keyboard assembly as described in the procedures. Lift the keypad from the front housing as shown in Figure 17. KEYPAD DISASSEMBLY TOOL FRONT HOUSING 010640o Figure 17. Removing the keypad 3. 4. 30 To replace, insert the keypad into the front housing, ensuring the keys align properly with the openings in the front housing. Replace the keyboard assembly, spacer gasket, transceiver board assembly, rear chassis assembly, antenna, battery, and battery housing as described in the procedures. 6881038B35 Level III Service Manual Disassembly Removing and Replacing the Flip Assembly 1. G Remove the battery housing, battery, antenna, rear chassis assembly, transceiver board, spacer gasket, keyboard assembly, and keypad as described in the procedures. The flex is fragile and easily damaged. Be very careful when passing the flex through the front housing opening. 2. Lift the front housing from the flip assembly being careful to not damage the flex attached to the flip assembly. KNUCKLE POST FLEX FRONT HOUSING OPENING FRONT HOUSING FLIP ASSEMBLY 010641o Figure 18. Removing the flip assembly from the front housing G 6881038B35 When installing a new flip assembly, do not remove the transparent protective film from the lenses. This film prevents damage to the lenses during service and handling. It is to be removed only by the end user. 31 Disassembly V. Series 60g 3. 4. G 32 To replace, route the flex through the front housing opening and press the front housing firmly onto the knuckle posts. Be sure the front housing is flat against the flip assembly. Replace the keypad, keyboard assembly, spacer gasket, transceiver board assembly, rear chassis assembly, antenna, battery, and battery housing as described in the procedures. There are no Level 1 and 2 serviceable parts inside the flip assembly. The flip assembly must be replaced as a complete assembly. 6881038B35 Level III Service Manual Subscriber Identity Module (SIM) and Identification Subscriber Identity Module (SIM) and Identification SIM Card A SIM is required to access the existing local GSM network, or remote networks when traveling (if a roaming agreement has been made with the provider). The SIM contains: • All the data necessary to access GSM services. • The ability to store user information such as phone numbers. • All information required by the network provider to provide access to the network. Personality Transfer A personality transfer is required when a phone is express exchanged or when the main board is replaced. Personality transfers reproduce the customer's original personalized details such as menu and stored memory such as phone books, or even just program a unit with basic user information such as language selection. V.60g telephones use TrueSync® synchronization software to effect a personality transfer. Identification Each Motorola GSM device is labeled with a variety of identifying numbers. The following information describes the current identifying labels. Mechanical Serial Number (MSN) The Mechanical Serial Number (MSN) is an individual unit identity number and remains with the unit throughout the life of the unit. The MSN can be used to log and track a unit on Motorola's Service Center Database. The MSN is divided into 4 sections as shown in Figure 19. MSN 10 Digits 3 Digits APC Account Product Code TM i.e. StarTAC Phone130 1 Digit DC Distribution Center i.e. Easter Inch 2 Digits 4 Digits DC SNR Date Code: Year and Month of Shipment Unit's individual serial number 000807a Figure 19. MSN Label breakdown 6881038B35 33 Subscriber Identity Module (SIM) and Identification V. Series 60g International Mobile Station Equipment Identity (IMEI) The International Mobile station Equipment Identity (IMEI) number is an individual number unique to the PCB and is stored within the unit's memory. The following diagram illustrates the various parts of this number. IMEI 16 Digits Type Approval Code 6 Digits 2 Digits 6 Digits 2 Digits TAC FAC SNR IU Distribution Center factory code Individual PCB Serial Number Internal Use - spare digits 000808o Figure 20. IMEI Label breakdown Other label number configurations present are: • TRANSCEIVER NUMBER: Identifies the product type. Normally the SWF number. (i.e. V100). • PACKAGE NUMBER: Identifies the equipment type, mode, and language in which the product is shipped. 34 6881038B35 Level III Service Manual Troubleshooting Troubleshooting Manual Test Mode Motorola V.60g telephones are equipped with a manual test mode capability. This allows service personnel to verify functionality and perform fault isolation by entering keypad commands. To enter the manual test command mode, a GSM / DCS test SIM must be used. 1. Press , to turn the phone OFF. 2. Remove the battery as described in the procedures. 3. Remove the customer’s SIM card from the phone as described in the procedures. 4. Insert the test SIM into the SIM slot. 5. Replace the battery as described in the procedures. 6. Press , to turn the phone ON. Manual Test Mode Commands Table 3. Manual Test Commands Key Sequence Test Function/Name Remarks <Menu>048263* Enter manual test mode “End” Key 54* Exit manual test mode Suspend 0*0*0 Select tone 0 0*0*1 Select tone 1 0*0*2 Select tone 2 0*0*3 Select tone 3 0*0*4 Select tone 4 0*0*5 Select tone 5 0*0*6 Select tone 6 0*0*7 Select tone 7 0*0*8 Select tone 8 0*0*9 Select tone 9 0*1*X Disable tone X 3*0*1 Enable vibrator 3*0*0 Disable vibrator 5*0*0 Set audio level 0 5*0*1 Set audio level 1 5*0*2 Set audio level 2 5*0*3 Set audio level 3 5*0*4 Set audio level 4 5*0*5 Set audio level 5 5*0*6 Set audio level 6 5*0*7 Set audio level 7 6881038B35 Required for all Test Mode Operations 35 Troubleshooting V. Series 60g Table 3. Manual Test Commands (Continued) Key Sequence Test Function/Name 5*0*8 Set audio level 8 5*0*9 Set audio level 9 5*0*10 Set audio level 10 5*0*11 Set audio level 11 5*0*12 Set audio level 12 5*0*13 Set audio level 13 5*0*14 Set audio level 14 5*0*15 Set audio level 15 6*2*2*0*0 Set Audio Path. Int Mic, IntSpk, RX unmute, TX unmute 6*4*6*0*0 Set Audio Path. Boom Mic, Boom Spk, RX unmute, TX unmute 10*0*3 Set band GSM 900 10*0*4 Set band DCS 1800 10*0*5 Set band PCS 1900 10*0*6 Set dual band GSM 900 / 1800 10*1*0 Read band 18*0 Initialize non-volatile memory (Master Reset) 18*1 Initialize non-volatile memory (Master Clear) 55*2*001 Test Display. All pixels OFF 55*2*002 Test Display. Checkerboard pattern A 55*2*003 Test Display. Checkerboard pattern B 55*2*004 Test Display. Border pixels ON IMEI Check Phone Set up --> Flex Version / Technology / S-W Version / Readiness Status Phone Status --> Other Information 36 3= GSM 4= DCS 5= PCS 6 =GSM/DCS Test Display. All pixels ON 55*2*000 *#06# Remarks No Test Mode Required No Test Mode Required 6881038B35 Level III Service Manual Troubleshooting Troubleshooting Chart Table 4. V.60g Telephone: Level 1 and 2 Troubleshooting Chart SYMPTOM 1. Telephone will not turn on or stay on. 2. Telephone exhibits poor reception or erratic operation such as calls frequently dropping or weak or distorted audio. 3. Display is erratic, or provides partial or no display. 6881038B35 PROBABLE CAUSE VERIFICATION AND REMEDY a) Battery either discharged or defective. Measure battery voltage across a 50 ohm (>1 Watt) load. If the battery voltage is <3.25 Vdc, recharge the battery using the appropriate battery charger. If the battery will not recharge, replace the battery. If battery is not at fault, proceed to b. b) Battery connectors open or misaligned. Visually inspect the battery connectors on both the battery and the telephone. Realign and, if necessary, either replace the battery or refer to a Level 3 Service Center for the battery connector replacement. If battery connectors are not at fault, proceed to c. c) Transceiver board assembly defective. Remove the transceiver board assembly. Substitute a known good assembly and temporarily reassemble the unit. Depress the PWR button; if unit turns on and stays on, disconnect the dc power source and reassemble the telephone with the new transceiver board assembly. Verify that the fault has been cleared. If the fault has not been cleared then proceed to d. d) keyboard assembly failure. Replace the keyboard assembly. Temporarily connect a +3.6 Vdc supply to the battery connectors. Depress the PWR button. If unit turns on and stays on, disconnect the dc power source and reassemble with the new keyboard assembly. a) Antenna assembly defective. Check to make sure that the antenna pin is properly connected to the transceiver board assembly. If connected properly, substitute a known good antenna. If the fault is still present, proceed to b. b) Transceiver board assembly defective. Replace the transceiver board assembly (refer to 1c). Verify that the fault has been cleared and reassemble the unit with the new transceiver board assembly. a) Transceiver board connections faulty. Remove rear chassis assembly from unit, check general condition of flexible printed cable (flex). If the flex is good, check that the flex connector is fully pressed down. If not, check connector to transceiver board connections. If faulty connector, replace the transceiver board assembly. If connector is not at fault, proceed to b. b) Flip assembly defective. Temporarily replace the flip assembly with a known good assembly. If fault has been cleared, reassemble with the new flip assembly. If fault not cleared, proceed to c. c) Transceiver board assembly defective. Replace the transceiver board assembly (refer to 1c). Verify that the fault has been cleared and reassemble the unit with the new transceiver board assembly. 37 Troubleshooting Table 4. V.60g V. Series 60g Telephone: Level 1 and 2 Troubleshooting Chart (Contd.) SYMPTOM PRO ABLE CAUSE VERIFICATION AND REMEDY 4. Incoming call alert transducer audio distorted or volume is too low. Faulty transceiver board assembly. Replace the transceiver board assembly (refer to 1c). Verify that the fault has been cleared and reassemble the unit with the new transceiver board assembly. 5. Telephone transmit audio is weak. (usually indicated by called parties complaining of difficulty in hearing voice). a) Microphone connections to the Gain access to the microphone as described in transceiver board assembly defective. the procedures. Check connections. If connector is faulty proceed to c; if the connector is not at fault, proceed to b. b) Microphone defective. Gain access to microphone. Disconnect and substitute a known good microphone. Place a call and verify improvement in transmit signal as heard by called party. If good, reassemble with new microphone. If microphone is not at fault, reinstall original microphone and proceed to c. c) Transceiver board assembly defective. Replace the transceiver board assembly (refer to 1c). Verify that the fault has been cleared and reassemble the unit with the new transceiver board assembly. 6. Receive audio from earpiece speaker is a) Connections to or from transceiver Gain access to the transceiver board assembly weak or distorted. board assembly defective. as described in the procedures. Check flex and the flex connector from the flip assembly to the transceiver board assembly. If flex is at fault, replace flip assembly. If flex connector is at fault, proceed to d. If connection is not at fault, proceed to b. 7. Telephone will not recognize or accept SIM. 38 b) Flip assembly defective. Temporarily replace the flip assembly with a known good assembly. If fault has been cleared, reassemble with the new flip assembly. If fault not cleared, proceed to c. c) Antenna assembly defective. Check to make sure the antenna is installed correctly. If the antenna is installed correctly, substitute a known good antenna assembly. If this does not clear the fault, reinstall the original antenna assembly and proceed to d. d) Transceiver board assembly defective. Replace the transceiver board assembly (refer to 1c). Verify that the fault has been cleared and reassemble with the new transceiver board assembly. a) SIM defective. Check the SIM contacts for dirt. Clean if necessary and check if fault has been cleared. If the contacts are clean, insert a known good SIM into the telephone. Power up the unit and confirm that the SIM has been accepted. If the fault no longer exists, replace the defective SIM. If the SIM is not at fault, proceed to b. b) Flip assembly defective. Temporarily replace the flip assembly with a known good assembly. If fault has been cleared, reassemble with the new flip assembly. If fault not cleared, proceed to c. c) Transceiver board assembly defective. Replace the transceiver board assembly (refer to 1c). Verify that the fault has been cleared and reassemble the unit with the new transceiver board assembly. 6881038B35 Level III Service Manual Troubleshooting Table 4. V.60g Telephone: Level 1 and 2 Troubleshooting Chart (Continued) SYMPTOM PROBABLE CAUSE 8. Phone does not sense when flip is opened or closed (usually indicated by inability to answer incoming calls by opening the flip, or inability to make outgoing calls). VERIFICATION AND REMEDY a) Flip assembly defective. Temporarily replace the flip assembly with a known good assembly. If fault has been cleared, reassemble with the new flip assembly. If fault not cleared, proceed to b. b) Transceiver board assembly defective. Replace the transceiver board assembly (refer to 1c). Verify that the fault has been cleared and reassemble the unit with the new transceiver board assembly. 9. Vibrator feature not functioning. Transceiver board assembly defective. Replace the transceiver board assembly (refer to 1c). Verify that the fault has been cleared and reassemble the unit with the new transceiver board assembly. 10. Internal Charger not working. Faulty charger circuit on transceiver board assembly. 11. Real Time Clock resetting when standard battery is removed. Lithium button cell in the display board Refer service to a Level 3 service center for may be depleted. replacement. 12. No or weak audio when using headset. a) Headset not fully pushed home. b) Faulty jack socket on transceiver board assembly. Test a selection of batteries in the rear pocket of the desktop charger. Check LED display for the charging indications. If these are charging properly, then the internal charger is at fault. Replace the transceiver board assembly (refer to 1c). Verify that the fault has been cleared and reassemble the unit with the new transceiver board assembly. Ensure the headset plug is fully seated in the jack socket. If fault not cleared, proceed to b. Replace the transceiver board assembly (refer to 1c). Verify that the fault has been cleared and reassemble the unit with the new transceiver board assembly. Programming: Software Upgrade and Flexing Contact your local technical support engineer for information about equipment and procedures for flashing and flexing. 6881038B35 39 Troubleshooting 40 V. Series 60g 6881038B35 Level III Service Manual Part Number Charts Part Number Charts The following charts are provided as a reference for the parts associated with V.60g telephones. Related Publications Motorola V.series™ 60g Wireless Phone Reference Guide, English 6881038B35 6809435A89 41 Part Number Charts V. Series 60g Exploded View Diagram 11 1 12 2 3 13 4 14 5 15 6 16 7 8 9 10 17 010642o Figure 21. Exploded view diagram 42 6881038B35 Level III Service Manual Part Number Charts Exploded View Parts List Table 5. Exploded View Parts List Item Number Motorola Part Number 1 1587623K08 2 0187969K03 3 3887988K03 4 0587988K01 5 See Note 1 6 5087974K01 7 0187514L19 8 9 Notes: Item Number Motorola Part Number 10 See Table 7 Keyboard assembly 11 0187985K09 Flip assembly Volume / smart button 12 See Table 6 Keypad Microphone grommet 13 2687960K03 Spacer gasket Transceiver board assembly 14 8589243L05 Antenna Microphone 15 3887987K03 Voice button Rear chassis assembly 16 0387791L01 Screw, knuckle (2) 0387790L04 Screw, transceiver (2) 17 3888329L01 RF plug See Table 7 Battery Description Front housing Description Battery housing 1. Not available as spares in EMEA Service markets. E 6881038B35 There is a danger of explosion if the Lithium Ion battery pack is replaced incorrectly. Replace only with the same type of battery or equivalent as recommended by the battery manufacturer. Dispose of used batteries according to the manufacturer’s instructions. 43 Part Number Charts V. Series 60g Model-dependent Part Numbers Table 6. Model-dependent Part Numbers Item Number Part Description Part Number 12 Keypad, English 3887961K02 12 Keypad, Simple Chinese 3887961K03 12 Keypad, Complex Chinese 3887961K04 Accessories Table 7. Accessories Part Description SNN5717 Battery, high performance, Li Ion, 800 mAh SNN5705 Battery, extra capacity Li Ion, 1100 mAh SNN5706 Battery housing, slim battery SYN9072 Battery housing, high performance battery SYN8359 Battery housing, extra capacity battery SYN8360 Mid-Rate travel charger SPN4950 Adapter, travel charger, Euro plug SYN7456 Adapter, travel charger, UK plug SYN7455 Adapter, travel charger, Aus/NZ plug SYN8127 Adapter, travel charger, Indian (5 Amp) plug SYN7461 Adapter, travel charger, Korean plug SYN7460 Desktop charger, dual pocket SPN4772 Vehicle power adapter SYN7818 Car kit, easy install SYN8597 Car kit, pro install 44 Part Number Battery, slim, Li Ion, 500 mAh S8780 Headset, FM stereo radio SYN8609 Headset, send / end button SYN8419 Headset, retractable SYN8284 Neckloop, hands-free (compatible with T-coil hearing aids) SYN7875 Speaker, hands-free clip-on SYN8610 Desktop station, hands-free SYN8596 Data kit, USB 98326 Data kit, serial multi-connect 98320 Data kit, serial multi-connect for Palm™ III/V 98321 Carry case, leather SYN8463 Holster SYN8454 6881038B35 V.60g L3 Parts List Part Ref A10 A11 AL900 CR1948 CR200 CR201 CR806 CR850 CR901 CR902 CR903 CR932 CR940 CR950 D510 D545 D701 DWN FL100 FL101 FL102 FL103 FL104 FL200DNP J650 J651 J800 J825 J850 J851 J890 M810 Q151 Q200 Q201 Q203 Q204 Q403 Q404 Q405 Q406 Q410 Q450 Q451 Q530 Q901 Part Number 3989013L02 0987796L01 5087951K01 4809948D18 4809877C09 4809877C10 4809118D02 4808612Y01 4813833B10 4813833B10 4809924D18 4809653F07 4809653F07 4808612Y01 4809948D13 4809948D13 4809606E02 4087635K01 9103769S05 9109069E04 9109239M12 9109450C06 9109487U02 9188695K02 0987837L02 0985622G01 0987816K04 0987817K01 0987636K05 3987522K03 3987955K02 5987947K02 4809527E30 4809527E24 4809579E48 4809579E48 4809579E39 4809939C35 4809939C34 4809939C34 4809939C34 4809939C32 4809579E49 4809940E02 4809527E26 5109817F45 Part Description ANT CONTACT ANT SWITCH SPKR SMS05 BB555 BB659 LNJ115W8P0MT RB751V-40 MBR0530T1 MBR0530T1 RB520S-30 MBRM120ET3 MBRM120ET3 RB751V-40 BA892 BA892 DAN222T DWN FILTER FILTER FILTER FILTER IF SAW Intarsia HEADSET JACK 5pins MIC CON BD-BD CON DISPLAY CON 22 pin CE BUS CON BATTERY CON SIM CON VIBRATOR 27E30 27E24 FDC6306P FDC6306P FDG6323L EMT5 EMB10 EMB10 EMB10 EMH4 SI6467DQ DTC114YE 2SC5081 FET Part Ref Q932 Q938 Q942 Q944 Q946 SH2 SH3 SH4 SH5 SH825 SH826 SH827 SH900DNP SMART U10 U100 U110 U120 U201 U202 U300 U350 U400 U500 U550 U702 U703 U850DNP U855 U856 U857 U858 U859DNP U900 U901 UP VA VR1948 VR802 VR825 VR826 VR827 VR828DNP VR829DNP VR940 VS1845 VS1946 VS1947 VS1949 Part Number 4809579E29 4809579E29 4809579E49 4809939C39 4809579E33 2688686K04 2688402K04 2688404K04 2688403K04 2609827G10 2609827G10 2609827G10 2687960K03 4087635K01 5109572E38 5113814A15 5109522E74 5109522E74 5109879E91 5109522E73 4809283D85 4809283D92 5109923D50 5109730C47 5109730C48 5109509A36 5109509A39 5162852A33 5162852A59 5162852A59 5162852A59 5162852A59 5109522E53 5109879E83 5109731C32 4087635K01 4087635K01 4809788E06 4809788E06 4809788E06 4809788E06 4809788E06 4809788E06 4809788E06 4809788E06 4809948D18 4809948D18 5109962C20 4809948D18 Part Description SI3443 SI3443 SI6467DQ EMD9T2R SI6963DQ SHIELD SHIELD SHIELD SHIELD DOG HOUSE DOG HOUSE DOG HOUSE LOGIC SH DWN AC_717 RF FE IC NC7ST08 NC7ST08 Magic DM NC7WZ08K HDI RX VCO HDI TX VCO PAC GSM PA DCS PA KM616FR4010 CY62137V18 IrDA MUX SW MUX SW MUX SW MUX SW NC7SZ125 GCAP3 Rev 2.6S OVIC IC DWN DWN UDZTE-176.8B UDZTE-176.8B UDZTE-176.8B UDZTE-176.8B UDZTE-176.8B UDZTE-176.8B UDZTE-176.8B UDZTE-176.8B SMS05 SMS05 USB Buffer SMS05 Y200 Y900 4809612J35 4809995L05 26 MHz CC4V 45 00DNP 00DNP00001 00DNP00002 00DNP00037 00DNP00038 00DNP00043 00DNP00399 00DNP11111 0609175L02 0609591M37 0609591M45 0613744L11 0660076S01 0662057M01 0662057M02 0662057M14 0662057M19 0662057M26 0662057M32 0662057M34 0662057M38 0662057M42 0662057M43 0662057M46 0662057M50 0662057M54 0662057M58 0662057M62 0662057M68 0662057M70 0662057M74 0662057M76 0662057M78 0662057M82 0662057M83 0662057M84 0662057M86 0662057M88 0662057M90 0662057M91 0662057M92 0662057M93 0662057M98 0662057N03 0662057N06 0662057N07 0662057N09 0662057N11 0662057N13 0662057N15 0662057N19 0662057N23 0662057N32 0662057N33 0662057N34 .. RES, RES, RES, IDCTR, CAP, IDCTR, CAP, RES, RESNET RESNET RES, RES, RES, RES, RES, RES, RES, RES, RES, RES, RES, RES, RES, RES, RES, RES, RES, RES, RES, RES, RES, RES, RES, RES, RES, RES, RES, RES, RES, RES, RES, RES, RES, RES, RES, RES, RES, RES, RES, RES, RES, RES, RES, RES, DNP DNP DNP DNP DNP DNP DNP DNP .250 10K 47K .24 0 OHM 30x60 0 OHM 1 OHM 3.3 5.1 10 18 22 33 47 51 68 100 150 220 330 560 680 1K 1.2K 1.5K 2.2K 2.4K 2.7K 3.3K 3.9K 4.7K 5.1K 5.6K 6.2K 10K 15K 20K 22K 27K 33K 39K 47K 68K 100K 240K 270K 300K 46 0662057N35 0662057N39 0662057N47 0687874L02 0688783L01 0809084T38 0809084T40 0985622G01 0987636K03 0987636K05 0987796L01 0987816K02 0987816K04 0987817K01 0987817K02 0987850K04 0987984K01 0987984K02 0987837L02 0989958K01 2104801Z01 2104801Z08 2104801Z09 2104801Z11 2104801Z17 2109622N01 2113740F12 2113740F14 2113740F15 2113740F17 2113740F31 2113740F35 2113740F58 2113740F59 2113740F61 2113740F65 2113740F67 2113741F28 2113743E03 2113743E20 2113743F16 2113743L05 2113743L17 2113743L19 2113743L21 2113743L33 2113743L41 2113743M24 2113743N03 2113743N05 2113743N07 2113743N08 2113743N10 2113743N12 2113743N13 RES, RES, RES, RES, RES, CAP, CAP, CONN_J CONN_J CONN_J CONN_J CONN_J CONN_J CONN_J CONN_J CONN_J CONN_J CONN_J CONN_J CONN_J CAP, CAP, CAP, CAP, CAP, CAP, CAP, CAP, CAP, CAP, CAP, CAP, CAP, CAP, CAP, CAP, CAP, CAP, CAP, CAP, CAP, CAP, CAP, CAP, CAP, CAP, CAP, CAP, CAP, CAP, CAP, CAP, CAP, CAP, CAP, 330K 470K 1MEG .1 .24 .0033UF .0047UF MIC CON CE BUS CON CE BUS CON ANT SWITCH BD-BD CON BD-BD CON DISPLAY CON 22 pin DISPLAY CON 16 pin HEADSET JACK ANT SWITCH ANT SWITCH HEADSET JACK 5pins DISPAY SAPPH 0.5PF 1.2PF 1.3PF 1.6PF 3.0PF 560PF 2.4PF 3PF 3.3PF 3.9PF 15PF 22PF 200PF 220PF 270PF 390PF 470PF 1300PF .015UF 0.1UF 1UF 330PF 1000PF 1200PF 1500PF 4700PF .01UF 0.1UF 1PF 1.2PF 1.5PF 1.6PF 2.2PF 2.7PF 3.0PF 47 2113743N14 2113743N16 2113743N18 2113743N19 2113743N20 2113743N24 2113743N26 2113743N27 2113743N28 2113743N30 2113743N34 2113743N36 2113743N38 2113743N40 2113743N42 2113743N44 2113743N50 2113743N52 2113743N54 2113928A01 2113928C03 2113928C04 2113928J08 2113928N01 2113928P04 2113928V08 2309121D10 2311049A58 2311049A89 2387328L01 2387328L02 2404554Z27 2409134J27 2409154M01 2409154M04 2409154M05 2409154M09 2409154M10 2409154M11 2409154M12 2409154M13 2409154M15 2409154M17 2409154M19 2409154M20 2409154M60 2409154M86 2409646M03 2409646M04 2409646M05 2409646M09 2409646M13 2409646M85 2409646M87 2409646M94 CAP, CAP, CAP, CAP, CAP, CAP, CAP, CAP, CAP, CAP, CAP, CAP, CAP, CAP, CAP, CAP, CAP, CAP, CAP, CAP, CAP, CAP, CAP, CAP, CAP, CAP, CAPP, CAPP, CAPP, CAPP, CAPP, IDCTR, IDCTR, IDCTR, IDCTR, IDCTR, IDCTR, IDCTR, IDCTR, IDCTR, IDCTR, IDCTR, IDCTR, IDCTR, IDCTR, IDCTR, IDCTR, IDCTR, IDCTR, IDCTR, IDCTR, IDCTR, IDCTR, IDCTR, IDCTR, 3.3PF 3.9PF 4.7PF 5.1PF 5.6PF 8.2PF 10PF 11PF 12PF 15PF 22PF 27PF 33PF 39PF 47PF 56PF 100PF 120PF 150PF 1.0UF 1.0UF 4.7UF 10UF 0.1UF 1.0UF 10UF 33UF 10UF 22UF 33UF 33UF 8.2UH 100MH 1.0NH 1.8NH 2.2NH 4.7NH 5.6NH 6.8NH 8.2NH 10.0NH 15.0NH 22.0NH 33.0NH 39.0NH 5.6NH 6.8NH 5.6NH 6.8NH 8.2NH 18NH 39NH 22NH 33NH 47NH 48 2409646M95 2409646M96 2409646M97 2503778K07 2503778K12 2609827G10 2687960K03 2888196K01 2688402K03 2688402K04 2688403K02 2688403K04 2688404K03 2688404K04 2688686K03 2688686K04 2880001S07 2880001S10 3987522K02 3987522K03 3987955K01 3987955K02 3988742L01 3989006K01 3989006K03 3989013L01 3989013L02 4087635K01 4808612Y01 4809118D02 4809283D63 4809283D65 4809283D84 4809283D85 4809283D92 4809527E24 4809527E26 4809527E30 4809579E29 4809579E33 4809579E35 4809579E39 4809579E48 4809579E49 4809579E52 4809606E02 4809612J35 4809653F07 4809788E06 4809877C09 4809877C10 4809924D18 4809939C31 4809939C32 4809939C34 IDCTR, IDCTR, IDCTR, IDCTR, IDCTR, SHIELD SHIELD 39NH 68NH 82NH 15UH 47NH DOG HOUSE LOGIC SH SMART CON SHIELD SHIELD SHIELD SHIELD SHIELD SHIELD SHIELD SHIELD SHIELD SHIELD SHIELD SHIELD SHIELD SHIELD SHIELD SHIELD CONN_P HEADER CONN_P HEADER CONTACT BATTERY CON CONTACT BATTERY CON CONTACT SIM CON CONTACT SIM CON ANTENNA ANT CONTACT ANTENNA ANT CONTACT ANTENNA ANT CONTACT ANTENNA ANT CONTACT ANTENNA ANT CONTACT SWITCH DWN RB751V-40 RB751V-40 LNJ115W8P0MT LNJ115W8P0MT 83D63 RX VCO ATXN1007A TX VCO TX VCO HDI TX VCO RX VCO HDI RX VCO TX VCO HDI TX VCO 27E24 27E24 2SC5081 2SC5081 27E30 27E30 SI3443 SI3443 SI6963DQ SI6963DQ FDG6301N FDG6301N FDG6323L FDG6323L FDC6306P FDC6306P SI6467DQ SI6467DQ FDZ204P FDZ204P DAN222T DAN222T XTAL 26 MHz MBRM120ET3 MBRM120ET3 UDZTE-176.8B UDZTE-176.8B BB555 BB555 BB659 BB659 RB520S-30 RB520S-30 EMD3 EMD3 EMH4 EMH4 EMB10 EMB10 49 4809939C35 4809939C39 4809940E02 4809948D12 4809948D13 4809948D18 4809995L05 4809995L10 4813833B10 4887611L01 5087951K01 5109509A36 5109509A39 5109522E52 5109522E53 5109522E73 5109522E74 5109572E38 5109730C38 5109730C39 5109730C47 5109730C48 5109731C32 5109817F31 5109817F45 5109817F50 5109841C63 5109879E50 5109879E62 5109879E73 5109879E82 5109879E83 5109879E91 5109923D50 5109944C42 5109962C20 5113814A15 5162852A33 5162852A59 5195015D07 5199443A01 5199471C03 5199470C03 5199491A01 5199494A01 5987947K01 5987947K02 9103769S04 9103769S05 9109069E04 9109239M05 9109239M12 9109450C06 9109487U02 9188695K02 EMT5 EMD9T2R DTC114YE BAR_63-02W BA892 SMS05 CC4V CC4V MBR0530T1 IFR7555 SPKR KM616FR4010 CY62137V18 TC7SET32FU NC7SZ125 NC7WZ08K NC7ST08 AC_717 UPG2117G, UPG2118K, NEC 2000-2 NEC 2000-3 MC33645 PST995PUR nn SP6680 nn 79E50 GCAP3 GCAP3 GCAP3 GCAP3 79E91 23D50 MC13709 STF202_22 MC13709 HSDL3202 MAX4599EXT 43A01 MOTOR MOTOR 69S04 69S04 SAFC1842 F6CE F6CE 50C06 400MHz RCC012_01 EMT5 EMD9T2R DTC114YE BAR_63-02W BA892 SMS05 CC4V CC4V MBR0530T1 IFR7555 SPKR KM616FR4010 CY62137V18 TC7SET32FU NC7SZ125 NC7WZ08K NC7ST08 AC_717 GSM PA DCS PA GSM PA DCS PA OVIC IC PST995PUR FET Charge pump Patriot RAM2.1 17x17 Magic DM GCAP3 Rev 2.0 GCAP3 Rev 2.4 GCAP3 Rev 2.4S GCAP3 Rev 2.6S Magic DM PAC RF FE IC USB Buffer RF FE IC IrDA MUX SW Patriot GROM3 FLASH Patriot GROM2 Patriot GROM2 13x13 Flash 64Mbit Whitecliff Flash 32Mbit Whitecliff VIBRATOR VIBRATOR FILTER FILTER FILTER FILTER FILTER FILTER IF SAW Intarsia 50 48D39 PT09LVLA03 CONN_J, PT51BTNA17 TNA17 PT51LVLA06 VLA06 PT51LVLA95 VLA95 PT51PLTA16 LTA16 SHORT_RES0402 SHORT CONNECTOR Patriot 13X13 PGA Socket FET Patriot 17X17 SHORT 51 V.60g - BLOCK DIAGRAM (pg. 1/2) 0 0 1 0 0 1 0 GSM DCS PCS 0 0 0 1 PCS 1 0 0 0 1 0 0 0 DCS_SW 1805-1880MHz FL101 2 1 V1 7 V3 16 DCS/PCS GSM 4 V2 2 9 12 FL100 CR200 24 18 3 2 4 13 925-960MHz 1 2,5 12 9 7 23 6 22 10 N_GSM_SEL N_DCS_SEL RX_EN GSM_EXC_SW N_DCS_SW FL104 1 20 C C 16 2,75V RF_V1 Q451 E B DM_CS 1 RF_IN 3,14 RF DET 2 4 19 DCS_PCS_PWR_CTL + INTEGR. + SAT. DET. 10 20 5 PAC COMP. 9 8 DCS/PCS 6 PWR_CTL N_GSM_EXC_EN 11 7 5 4 1 2 Q410 Q410 3 6 Logic 1 at low power Logig 0 at high power EGSM_EN EXC_EN PCS GSM_EXC_SW N_GSM_EXC_SW DCS_SW N_DCS_SW DCS_SEL VCO_SEL GSM_EXC_EN N_GSM_EXC_EN PAC_275 5V DPCS_EN 11 B SF_OUT_F (SF_OUT) GSM / DPCS SELECT CIRCUIT 1,5V - 3,2V 9 10 7 H1 H2 U300 RX VCO A1 B1 A8 GSM DCS PCS PCS 0 0 1 DCS_SEL 0 1 0 F9 C4 A4 TX VCO MID CHANNELS GSM: CH 62 -- 902,4MHz EGSM: CH 37 -- 897,4Mhz DCS: CH 700 -- 1747,8MHz PCS: CH 661 -- 1880MHz TX_VCO_VT 3 6 GSM_EXC_EN F1 A3 D545 U350 4 BUFFER AMP + - 16 3 2 C Q530 C7 STEP ATT. C1 RX_VCO_VT C A7 GPRS_TX 1,5V - 3,2V TX VCO TX VCO FRQ. RANGE EGSM: 880-915Mhz DCS: 1710-1785MHz PCS:1850-1910MHz 2 4 DEMODULATION RXI RX RXQ SPI F7 SCLK_OUT G9 GSM DCS PCS N_DCS_SEL 1 0 1 DPCS_EN 0 1 1 EGSM_EN 1 0 0 G8 BFSR to Patriot BDR G1 PHASE DET Divider 200KHz VRef J7 13MHz VCO CR201 H9, J9 MUX J6 G6 MAGIC_13MHz to Patriot CLK_SELCT from Patriot Startup Ref. 1 /2 PHASE DET AFC Divider Prog. Divider 200KHz REF. REF. OSC. E1 Y200 26MHz 26 MHz PLL SPI LOGIC G5 INTER H4 CONTROL FACE J3 MQSPI_CS MQSPI_CLK DX1 from Patriot LP FILTER 5V N_DCS_SEL N_GSM_SEL DP_MOD HPF MODULATION TXI TX TXQ SPI J2 G7 ( SDTX ) BDX ( TX_CLK ) BCLKX B5 AOC_DRIVE AOC_DRIVE B6 SAT_DETECT SAT_DETECT B4 DETECT_SW DETECT_SW A5 TX_KEY_PAC TX_KEY_PAC C5 RF_V2 N_DCS_SEL N_GSM_SEL SF_OUT SF_OUT_F RX_EN FL200 SDRX RVCO 1 BCLKR SDFS 8 Bits GPRS_TX - LOW 10 Bits GPRS_TX - HIGH H7, C8, J1 VCO_SEL SF_OUT D510 17 GSM_EXC_EN 7-10 PAC_275 U400 15 1 13MHz PCS GSM_PWR_CTL U550 3 D2 G2 B+ 5 S1 Q201 2 S2 6 D1 1 G1 B+ EXC_EN PA_B+ SW_VCC DCS_SEL GSM 14 C 4 2,75V RF_V2 RX VCO FRQ. RANGE EGSM: 1325 - 1360Mhz DCS: 1405 - 1480MHz PCS: 1530 - 1590MHz Q450 4 C8 C6 RX VCO MID CHANNELS GSM: CH 62 -- 1347,4 MHz EGSM: CH 37 -- 1342,4Mhz DCS: CH 700 -- 1442,8MHz PCS: CH 661 -- 1560MHz 6-9 12 Q151 RF_V2 2,3,6,7 1,5,8 U500 PLL 2 RF_V1 B 5 B+ PA_B+ 800MHz E9 U201 MAGIC 400MHz 400 MHz FL103 TX FRQ. RANGE EGSM: 880-915Mhz DCS: 1710-1785MHz PCS:1850-1910MHz Osc. discrete circuty Q200 16 FL102 U10 V4 14 U100 20 1930-1990MHz RX LOCAL OSCILLATOR 1805-1990MHz N_GSM_EXC_SW A11 Mech. Ant Switch A9 SUPER FILTER 0 DCS SWITCH GSM RF_V2 RX MID CHANNELS GSM: CH 62 -- 947,4 MHz EGSM: CH 37 -- 942,4Mhz DCS: CH 700 -- 1842,8MHz PCS: CH 661 -- 1960MHz REG. V1 V2 V3 V4 0 1 0 0 U10 / TX RVCO A10 U10 / RX V1 V2 V3 V4 PA CONTROL LOGIC GPRS_TX H8 J4 CONTROL H5 RX_ACQ DM_CS TX_KEY from Patriot RX SIGNAL PATH TX SIGNAL PATH MAIN VCO SIGNAL PATH For description of GSM / DPCS Select Circuit see document on: gsm-service.fle.css.mot.com TUNING VOLTAGES 52 REFERENCE CLOCK Orderable Part Non - Orderable Part V.60g - BLOCK DIAGRAM (pg. 2/2) MQSPI DISPLAY ONE WIRE D S P 10 12 1 17-20 6 UCTS UTXD2 U856 URI 1 UDSR_CE 5 1 DATALOG_N URXD2 4 U857 6 UDSR L3 F14 WDOG GCAP_13MHZ C7 C6 A2 RTC_BATT A6 B7 MAGIC_13MHz GCAP_CLK (32kHz) BB-SPI_CLK BB_MOSI BB_MISO GCAP_SPI_CS L12 L11 L13 L14 STBY ON_OFF PWR_SW K7 M6 BATT_+ EXT_B+ THERM I_SENSE CHRG_C G10 LED_RED D14 LED_GRN B+ Q938 VIB DRIVE to Vibra to Q938 B+ From Ext Pwr Cntl B+ N10 M11 P10 N10 N11 P12 M7 UCTS2 4 U855 1 URI_CE AD CONV. SHIFT N13 M8 5 L7 N6 M5 P11 PA_DRV 1 UCTS_CE RTC Battery Earpiece Speaker Backlight1 Backlight2 13 Q932 Q944 2 MIDRATE_1 J800 Keypad Connector KBC0, KBC1 ( to GCap) BATT CONN. J851 3 2 KBR0, KBR1 KBR4 - KBR7 PWR_SW HS_INT ALRT_VCC BL_SNK V2 4 1 GND BATT+ THERM 4 3 B+ BATT_SER_D 3 ( to Charger ) 4 5 OVIC 1 U901 2 BATTERY CHARGER BATT_FDBK LEVEL MAIN U858 LCD Connector 10 6-8 3,12 KEYPAD MATRIX 13 5 4, 2 3 14 BACKLIGHT 1 KEYPAD PCB 1,2,5,6 V2 RX SIGNAL PATH Q942 URTS2 4 5 EXT_BATT ( from CE Conn.) EXT_B+ 2,3 8 S1 6,7 D2 4 S2 Q946 G1 D1 G2 5 1 EXT_B+ B+ Sense SRAM HOLD 15 16 1 19 12 EL_EN2 CR940 Logic J4,J10,J14 M9,P7 E7 A8 C8 P6 SR_CS SR_VCC CE1 BATT_FDBK Switcher1 BACKl. CONTR. SPK_+ SPK_V2 V3 EL_EN1 EE Prom Over voltage limit: 6,85V Under voltage shut off: 2,67 LED DRIVE Boost BATT_FDBK E8 8 10 11 18 EXT POWER CONTROL This resistor is IN the Charger accessory and is used for identification V2 ON U900 GCAP3 USB INTERF. BL_SNK D3 CR806 MAGIC CP VCC G12,E13 INT4 INT5 UCDC UDTR USB / RS232 DATALOG 8 G14 Switche2 5V USB_PWR F13 USB+ E9 USBC9 EXT_BATT TIMER A4,G4,D6 E1,G6 U701 B4 FLASH E7 F8 32 Mbit C5 C4 B5 V3 RESET_OUT RESET LOGIC Buck USB_PWR USB+_UTXD USB-_URXD OPTION1 OPTION2 UDCD UDTR G13 H7 TIMER E14 SW_B+_EN B+ V1 (5V) 2 Q901 to U700, 6 4 5 13 14 9 11 3 SW_B+ U703 SRAM 2 Mbit CHARGE N12 7 E1,D6 A1 B2 B5 A2 G5 V1 V3 BRST_CLK FLASH_CS OE_N EB1_N ADV_N FLASH_RST RESET_OUT ECB_N HS_INT J1 K3 C3 to U700 P1 AL Board to H12 Magic M13 to SIM 15 16 Alert ON_OFF AUDIO_OUT AUDIO_IN CNTL. LOGIG SPI V3 EB1_N EB0_N CE2 OE_N RW_N D/A V2 (2.75V) V_REF (2,75V) V_SIM1 (3V / 5V) J850 2 AL900 1 CODEC SERIAL INTERF. V_SIM_EN V3 (1. 8V) To Flip Connector B2 B1 N1 M2 J3 U702 SRAM 2 Mbit AVDD, BVDD, OVCC, VCCA, DVDD, IVDD CVDD, EVDD, HVDD, JVDD V2 D6 J5 UART SR_CS OE_N RW_N E1,D6 A1 B2 B5 A2 G5 3 9 7 RESET_OUT SDI_D_C BB_MOSI BB_SPI_CLK DISP_SPI_CS DISP_SPI_CS2 RTC_BATT BATT_SER_D G2 C4 MQSPI SR_VCC EB1_N EB0_N F15 PRIM FLASH_VCC CE1 Flip KBC0, KBC1 KBR0, KBR1 KBR4 - KBR7 K13 GCAP C15 D14 SERIAL AUDIO K10 J15 K14 K13 SPKSPK+ 1,2 J651 3,4 ADDRESS BUS DATA BUS SDI_D_C DISP_SPI_CS DISP_SPI_CS2 K3 D5 E5 B5 C5 Mic EB1_N EB0_N CE2 OE_N RW_N BRST_CLK FLASH_CS ADV_N ECB_N SIM_CLK SIM_RST SIM_TX SIM_RX POWER FSYNC DCLK RX TX AUDIO AUX_MIC HS_SPKR J825 Display Connector N7 PRIM. UART B B I n t N15 L9 P12 N14 L8 D15 P13 N14 P14 J14 J13 J11 J12 F3 E1 F6 KEYPAD PORT To Display To Display To Display 4 3 MQSPI_CS1 MQSPI_CLK DX1 K5 I n t PORT J650 D7 E8 B4 R918 SIM INTER FACE INT4 INT5 BCLKR BFSR BDR BDX BCLKX T i m e Y900 C10 B10 A10 B9 D10 UART U701,U703 to DSC FLASH V3 J10 G14 H11 MEMORY INTER FACE 2ND H14 3,8 5 2 U990 7 IRDA 6 C4 D9 C7 H12 C3 J9 A6 A7 C8 B6 A8 H7 MQSPI RESET DATALOG_N N_TX_EN N_EXC_EN MIDRATE_1 SW_B+_EN STBY RX_EN RX_ACQ DM_CS TX_KEY CLK_SEL RESET IRDA_EN IRDA_TX IRDA_RX MAGIC PRIM. UART A7 C14 D13 F12 E13 UTXD2 URTS2 UCTS2 URXD2 V2 H10 D15 G11 G10 F13 U700 PATRIOT SIM N14 UDTR UDCD UCTS URI UDSR K8 K11 E2 F5 F7 F4 VSIM_EN SIM_PD0 To GCAP From J825 SIM_CLK SIM_RST SIM_I/O J900 SIM C3 C6 C2 C1 C7 C5 SIM_CLK SIM_RST SIM_TX SIM_RX VSIM1 TX SIGNAL PATH MAIN VCO SIGNAL PATH TUNING VOLTAGES REFERENCE CLOCK Orderable Part Non - Orderable Part VIB_OUT_1 M810 Vibrator ALERT_VCC to Backlight LED‘s and Alert BATT+ 53 A 1 B C D E F G RF SCHEMATIC 2 3 4 5 6 7 8 9 10 11 53 H I J K L M N A 1 B C D E F G AL SCHEMATIC SIDE 1 OF 2 2 3 4 5 6 7 8 9 10 11 54 H I J K L M N A B C D E F G H AL SCHEMATIC SIDE 2 OF 2 1 2 3 4 5 6 7 8 9 10 11 55 I J K L M N V.60g - BOARD LAYOUT - TOP SIDE 56 V.60g - BOARD LAYOUT - BOTTOM SIDE 57 V.60g - SIGNAL FLOW - TOP SIDE MIDRATE_1 EXT_BATT EXT_B+ B+ V1 B A C TP906 TP903 TP907 TP905 TP917 CKO DSP_DE PATRIOT TP914 TMS MCU_DE 1 H F14 CKOH_SCC_CLK TDO TDI BB_MOSI L3 CKIL TP901 TP902 13 2 RESET_OUT ECB_N VSIMEN MIC_OUT AUX_MIC- 14 17 ALERT R_W_N D D10 MUX_CTL SCDB_PC2 SC1B PB14 SRDB C10 B10 SPI_CS G SPI_CLK SCKB B9 STDB A2 A1 CKIH A10 TRST TEST KNUCKLE MISOB J VREF V3 VSIM1 V2 V2 A 14 GND PWR_SW 20 UB* E TCK 13 GND M1 SPKIN GND 19 KBR0 18 M2 SPKR+ RESET KBR1 GND GCAP3 12 AUDIO_IN 17 KBC0 16 TP908 CLKIN N1 SPKR- 11 AUDIO_OUT KBR4 INT5 15 9 INT4 14 10 13 FLASH/ EEPROM TP900 C7 32kHz C6 SRAM SRAM LB* TP913 KEYBOARD CON UDSR_CE KBR5 UDTR 12 KBR6 11 8 URI_CE KBR7 10 7 UDCD HS_INT 9 6 UCTS_CE 5 SW_B+ 8 BL_SNK 7 F ALRT_VCC USB_PWR 4 USB- 6 3 5 B1 B2 GND USB+ ALRT_VCC EXT_BATT 4 2 3 USBVP A7 XTAL1 XTAL2 A6 1 BATT_FDBK KEYBOARD CONNECTOR GND 2 J800 1 OE_N 32,768kHz SIM_PDO 1 EXT CONNECTOR EXT CONN J850 FLSH_CS HEADSET JACK BFSR SIGNAL TO PATRIOT B BDR SIGNAL TO PATRIOT C BCLKR SIGNAL TO PATRIOT D RX SPEAKER LINE - E RX SPEAKER LINE + F TX MIC LINE G BDX SIGNAL TO MAGIC H BCLKX SIGNAL TO MAGIC J MAGIC_13MHz TO PATRIOT 58 5V DM_CS PA_B+ B+ V.60g - SIGNAL FLOW - BOTTOM SIDE EXC_EN GSM_EXC_EN N_GSM_EXC_EN PAC_275 TVCO EGSM_EN DPCS_EN DPCS_EN SF_OUT_F N_DCS_SEL PAC_275 EXC_EN GSM_EXC_EN N_GSM_EXC_EN PA_B+ RF_V2 GSM_EXC_SW DCS_SW N_GSM_EXC_SW N_DCS_SW RVCO DCS_SEL DCS/ PCS PA SH2 SH4 19 20 PAC IC ANT CONN 12 ANT_SW 9 8 7 6 GND VSIM1 SIM_I/O 1 14 GSM PA MIC 16 17 F 4 EXT ANT CONN 6 TX VCO IC 2 10 9 8 7 TP_ANT CP_TX XTAL_EMIT E2 G7 PLL_CP BATT CONN GSM FILTER IC PRSC_IN F7 SCLK_OUT A7 PRE_IN G8 SDRX SH3 G9 VSIM1 RX VCO IC SDFS 13MHz VCO SF_OUT N_GSM_EXC_SW RVCO GSM_EXC_SW RX_EN SF_OUT D C VCO_SEL DCS_SEL PCS N_GSM_SEL SW_VCC RF_V2 N_DCS_SEL 59 V3 NC NC 21 22 RTC_BATT 18 NC GND 17 20 SPK16 19 GND EL_EN2 13 SPK+ EL_EN1 12 15 DISP_SPI_CS2 11 14 SDI_D_C DISP_SPI_CS 9 BB_SPI_CLK 8 10 GND BB_MOSI 7 MAGIC_13MHz TO PATRIOT GND BCLKX SIGNAL TO MAGIC J 6 H GND BDX SIGNAL TO MAGIC 5 TX MIC LINE G 4 F V2 RX SPEAKER LINE + RESET_OUT RX SPEAKER LINE - E 3 D V2 BCLKR SIGNAL TO PATRIOT 2 BDR SIGNAL TO PATRIOT C 1 BFSR SIGNAL TO PATRIOT B FLIP CONNECTOR A E VCO_SEL SF_OUT_F J825 B+ B 15 16 22 11 A RF_V2 12 1 FLIP CONN J9 FRONTEND A3 MAGIC TX_CLK J7 A1 CP_RX J2 SDTX J6 RF_V1 THERM GND B1 XTAL_BASE E1 CLK_OUT VREF VPP12 BATT_SER_D G H SIM_RST PCS FILTER 26MHz Chrystal J SIM_CLK BATT+ IF FILTER VIBRATOR SIM CONN DCS FILTER SH5 PCS N_DCS_SW DCS_SW Level III Service Manual 1 and 2 Index A99 6881038B35 Index A alert setting indicator 13 alert settings 14 antenna, removing and replacing 21 B battery function 15 gauge 15 removing 18 battery housing removing 18 battery level indicator 13 Index I identification 33 international mobile station equipment identity 34 mechanical serial number 33 product 1 IMEI 34 in use indicator 12 indicators alert setting 13 battery level 13 in use 12 menu 13 message waiting 13 roam 12 service indicator (status light) 11 signal strength 12 voice message waiting 13 Introduction 1 C caller ID 8 Canadian Interference-Causing Equipment regulations 1 changes product 1 commands, manual test mode 35 conventions 3 copyrights computer software 2 D disassembly 18 display 12 E exploded view diagram 42 exploded view parts list 43 F FCC rules 1 features caller ID 8 SIM Toolkit 8 text entry 8 voice recognition 7 Wireless Access Protocol (WAP) 8 features, product 6 flip assembly, removing and replacing 31 6881038B35 K keyboard assembly, removing and replacing 29 keypad, removing and replacing 30 L liquid crystal display (LCD) 12 M manual test mode 35 menu structure diagram 14 menu indicator 13 menu navigation, described 11 message waiting indicator 13 microphone, removing and replacing 26 MSN 33 N names product 1 navigation, described 11 O operation controls, indicators, and I/O 10 operation, general 10 overview, product 6 Index-1 Index V. Series 60g P S part numbers accessories 44 parts 41 exploded view diagram 42 exploded view parts list 43 product changes 1 identification 1 names 1 publications, related 41 serial number mechanical 33 service manual about 2 revisions 3 scope 2 service policy 3 customer support 4 out of box failure 3 product support 3 service procedure ordering replacement parts 4 shut down upon battery removal 15 signal strength indicator 12 SIM Application Toolkit 8 SIM card 33 personality transfer 33 replacing 20 SIM, removing and replacing 20 spacer gasket, removing and replacing 28 specifications 5 support customer 4 product 3 R rear chassis assembly removing 21 regulatory agency compliance 1 related publications 41 removing antenna 21 battery 15, 18 battery housing 18 flip assembly 31 keyboard assembly 29 keypad 30 microphone 26 rear chassis assembly 21 SIM 20 spacer gasket 28 transceiver board assembly 24 volume/smart buttons 26 replacement parts contact information 4 replacing antenna 21 battery 18 flip assembly 31 keyboard assembly 29 keypad 30 microphone 26 rear chassis assembly 21 SIM 20 spacer gasket 28 transceiver board assembly 24 volume/smart buttons 26 revisions service manual 3 roam indicator 12 Index-2 T text entry 8 tools and test equipment 17 transceiver board assembly, removing and replacing 24 troubleshooting 35 manual test mode 35 manual test mode commands 35 U user interface diagrams 14 V voice message waiting indicator 13 voice recognition 7 volume/smart buttons, removing and replacing 26 W warranty service 3 wireless access protocol (WAP) 8 6881038B35 MOTOROLA, the Stylized M Logo, and all other trademarks indicated as such herein are trademarks of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off. TrueSync and Starfish are registered trademarks of Starfish, Inc., a wholly owned independent subsidiary of Motorola, Inc. All other product or service names are the property of their respective owners. 2001 Motorola, Inc. All rights reserved. Personal Communications Sector, 1500 Gateway Blvd. Boynton Beach, FL 33426-8292 Printed in U.S.A. 07/01 @6881038B35@ 6881038B35-O