Download HP Series 7 User guide
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Poor print quality and unexpected printouts ..........................................................................138 Common poor quality printout problems .........................................................................139 Meaningless characters print ..........................................................................................139 Ink is smearing ................................................................................................................ 140 Ink is not filling the text or graphics completely ...............................................................141 Output is faded or dull colored ........................................................................................141 Colors are printing as black and white ............................................................................141 Wrong colors are printing ................................................................................................142 Printout shows bleeding colors .......................................................................................142 Colors do not line up properly .........................................................................................142 Lines or dots are missing from text or graphics ..............................................................143 Solve paper-feed problems ...................................................................................................143 Solve copy problems ............................................................................................................144 No copy came out ...........................................................................................................145 Copies are blank .............................................................................................................145 Documents are missing or faded ....................................................................................145 Size is reduced ...............................................................................................................145 Copy quality is poor ........................................................................................................146 Copy defects are apparent .............................................................................................146 The device prints half a page, then ejects the paper ......................................................147 Error messages appear ..................................................................................................147 Solve scan problems ............................................................................................................147 Scanner did nothing ........................................................................................................147 Scan takes too long ........................................................................................................148 Part of the document did not scan or text is missing .......................................................148 Text cannot be edited .....................................................................................................149 Error messages appear ..................................................................................................149 Scanned image quality is poor ........................................................................................149 Scan defects are apparent ..............................................................................................150 Solve fax problems ...............................................................................................................151 The fax test failed ...........................................................................................................151 Solve network problems .......................................................................................................163 Solve wireless problems .......................................................................................................165 Solve photo (memory card) problems ...................................................................................166 The device cannot read the memory card ......................................................................166 The device cannot read photos on the memory card ......................................................167 The device prints half a page, then ejects the paper ......................................................167 Troubleshoot installation issues ............................................................................................167 Hardware installation suggestions ..................................................................................167 Software installation suggestions .................................................................................... 168 Clear jams ............................................................................................................................169 Clear paper jams ............................................................................................................169 Avoid paper jams ............................................................................................................171 A HP supplies and accessories Order printing supplies online ...............................................................................................172 Supplies ................................................................................................................................172 Supported print cartridges ..............................................................................................172 HP media ........................................................................................................................172 6