Download tiptel - Phone Master

User's Manual
(UK)
ISDN Telephone System
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Table ofC ontents
Table of Contents
Table ofC ontents ............................................................................................3
Notes ...............................................................................................................5
D irections foroperating the telephone system ...........................................................5
First calls .........................................................................................................6
Internalcall.............................................................................................................6
Externalcall............................................................................................................6
Inquiry call..............................................................................................................7
Inquiry callw ith calltransfer...................................................................................7
Extension features ..........................................................................................8
C allforw arding .......................................................................................................8
C onfiguration ..................................................................................................10
Analogue extension .....................................................................................................10
C allw aiting signalallow ed .....................................................................................10
C allnum beridentification ......................................................................................10
Functions .........................................................................................................11
W hen setting up the connection .................................................................................11
Selectoutgoing internalnum ber...........................................................................11
Pick-up....................................................................................................................11
Follow m e ...............................................................................................................11
Speed dial..............................................................................................................12
C om pletion ofC allto Busy Subscriber(C C BS)....................................................12
C om pletion ofC allon N o Reply (C C N R)...............................................................13
D uring the call.............................................................................................................14
C allW aiting (C W )...................................................................................................14
M alicious C allIdentification (M C ID ).......................................................................14
H old ........................................................................................................................15
C onference .............................................................................................................15
Term inalPortability (TP).........................................................................................15
Inquiry /sw itching betw een lines...........................................................................16
ExplicitC allTransfer...............................................................................................17
O perating the answ ering machine .................................................................18
Rem ote access............................................................................................................18
Rem ote access functions............................................................................................19
Playback incom ing m essage function ...................................................................19
Sw itching functions ................................................................................................19
C hanging outgoing m essages...............................................................................20
M essage transferfunction......................................................................................20
Sw itch offdevice function ......................................................................................20
Rem ote activation ofansw ering m ode ......................................................................21
3
R emote dialling-in ...........................................................................................21
Subscriber configuration via PC ....................................................................22
Subscriber .......................................................................................................24
Settings...................................................................................................................24
C allforw arding .......................................................................................................25
C harge account......................................................................................................26
Answ ering m achine .....................................................................................................26
IC M ..............................................................................................................................26
G eneral command summary ..........................................................................27
Function codes,only for analogue terminals ................................................29
D uring the call........................................................................................................29
Index ................................................................................................................30
4
N otes
Notes
W e reserve the rightto m ake changes to this U ser's M anualorthe hardw are
described atany tim e and w ithoutpriornotice.The currentversion ofthe U ser's
M anualis also available as a pdffile on the Internetatw w w .tiptel.com .The texts and
illustrations ofthis user's m anualhave been com piled w ith the utm ostcare.H ow ever,
errors cannotbe ruled outcom pletely.The publishercan notbe held liable forany
incorrectinform ation orconsequences arising as a result.
Im portant:This m anualreflects the telephone system ,release 7.xx.Ifnecessary,
perform an update.
© 2010 Tiptel.com G m bH Business Solutions Ratingen.Allrights reserved.
Directions foroperating the telephone system
Before yourm ake yourfirstcall,you should m ake yourselffam iliarw ith the sym bols
used in this U ser's M anual.
In the U ser's M anual,the follow ing sym bols are used forprogram m ing the system or
activating and deactivating features:
Pick up receiver
! ......"#
Enter code digits and key sequences
$..# %
Enter special keys
&#
R key: Flash function
#
Hang up receiver
N ote: O nly tiptel.com 411,811,822XT/Rack,tiptel.com Pact42/82 IP 8 and
tiptel.com Pact84 U p4/Rack supportISD N -and TIPTEL system -telephones.
5
Firstcalls
First calls
U pon delivery,the autom atic exchange connection is disabled w ithin the telephone
system .D ialthe line prefix "0"forC O line access.
Ifthe “autom atic exchange connection” feature has been activated,you can dial
“$$”#foran internalline,orw aitfor10 seconds afterpicking up the receiveruntil
you hearthe internaldialling tone.You can then dialdesired extension num ber.
After10 seconds,the telephone system autom atically sw itches to the internal
dialling tone.
Internal call
Analogue telephone 50:
Pick up receiver.
You hear the internal dialling tone.
Dial internal subscriber num ber.
You hear the ringing tone or the busy tone.
Analogue telephone 51:
Pick up receiver.
You are connected with the internal
subscriber.Place your call.
Hang up both receivers.
Term ination of call.
Analogue telephone 50:
Pick up receiver.
You hear the internal dialling tone.
(
Dial line prefix.
You hear the external dialling tone.
(!)*+
Dial the phone num ber of the external
subscriber.
You hear the ringing tone or the busy tone.
External subscriber:
Pick up receiver.
You are connected with the external
subscriber.Place your call.
Hang up receiver.
Term ination of call.
'!
External call
6
Firstcalls
Inquiry call
Analogue telephone 50:
Pick up receiver.
You hear the internal dialling tone.
Dial phone num ber.
Signal to telephone 51.
Analogue telephone 51:
Pick up receiver.
Place your call with telephone 51.
&#
Initiate inquiry call.
You hear the internal dialling tone.
')#
Dial phone num ber.
Signal to telephone 52.
Analogue telephone 52:
Pick up receiver.
Place your call with telephone 52.
Term inate inquiry.
Place your call with telephone 51.
Hang up all receivers.
Term ination of call.
'!
&)#
Inquiry call with call transfer
Analogue telephone 50:
Pick up receiver.
You hear the internal dialling tone.
Dial phone num ber.
Signal to telephone 51.
Analogue telephone 51:
Pick up receiver.
Place your call with telephone 51.
&#
Initiate inquiry call.
You hear the internal dialling tone.
')#
Dial phone num ber.
Signal to telephone 52.
'!
Analogue telephone 50:
Hang up receiver.
Analogue telephone 52:
Pick up receiver.
Active call between telephones 51 and 52.
Hang up all receivers.
Term ination of call.
7
Extension features
Extension features
The follow ing listdescribes the features provided forthe differentextensions.
N ote:M any ofthe features are displayed on ISD N term inals and can be enabled
directly via speed dialling keys.Because ofthe huge diversity ofterm inals
available on the m arket,operating instructions cannotbe provided here.Please
consultthe U ser's M anuals ofthe appropriate term inals.
Call forwarding
C allforw arding is executed w ithin the telephone system and can be configured
individually foreach extension.Itis possible to forw ard calls to internaland external
calling destinations.
There are three authorisation levels forenabling callforw arding:
!
no callforw arding perm itted
!
callforw arding perm itted only to internaldestinations
!
callforw arding perm itted to internaland externaldestinations
The follow ing exam ples assum e thatthe callforw arding is setup on one’s ow n
telephone in allcases.
C all Forw arding Unconditional (C FU)
Incom ing calls are im m ediately routed to the program m ed destination phone
num ber.Yourow n term inaldoes notdisplay a notification forthe call.This setting is
recom m ended forbusiness trips,holidays,etc.
C all Forw arding on B usy (C FB )
Incom ing calls are forw arded to anotherterm inalifyourow n extension is busy.
N ote:In orderforthe C FB feature to w ork properly,itis absolutely essentialto
disable the "callw aiting"feature atthe appropriate term inaldevice(s).
C all Forw arding No R eply (C FNR )
Incom ing calls are firstsignalled on yourow n term inal.Ifthe callis notansw ered
during this tim e,itw illbe forw arded to the callforw arding destination.
8
Extension features
Ifcallforw arding is enabled,itis indicated on the term inalby a specialdialling
tone thatyou w illhearafterpicking up the receiver.O utgoing calls are possible
from the term inalw ithoutrestrictions.
To enable the differenttypes ofcallforw arding,the follow ing key sequences m ustbe
entered:
!
C allForw arding U nconditional(C FU )off
$)!$
!
C allForw arding U nconditional(C FU )on
w ith destination phone num ber
%)!% destination $
!
C allForw arding N o Reply (C FN R)off
$,!$
!
C allForw arding N o Reply (C FN R)on
w ith destination phone num ber
%,!% destination $
!
C allForw arding on Busy (C FB)off
$,-$
!
C allForw arding on Busy (C FB)on w ith
destination phone num ber
%,-% destination $
W hen program m ing an externaldestination num ber,the line prefix ((#as standard)
m ustalso be entered.
The inputis concluded by a positive acknow ledgem enttone oran errortone.
The callforw arding alw ays refers to the program m ed outgoing M SN .
ISD N telephones are program m ed via the keypad orvia individualm enus using
the appropriate ISD N services.Please consultthe U ser's M anualofyourISD N
term inals.
9
C onfiguration
Configuration
Analogue extension
Call waiting signal allowed
Atanalogue extensions,the callw aiting signalis enabled ordisabled w ith the
follow ing key sequences:
!
Call waiting off
$+*$#
!
Call waiting on
%+*$#
The entry is confirm ed by a positive confirm ation tone.
N ote:IfISD N telephones are connected,this feature is m anaged by the term inal
itself.To program m e the calling line identification services atyourterm inals,
please consultthe U ser's M anuals foryourISD N telephone.
Call num beridentification
There are tw o types ofcalling line identification services:
!
C alling Line Identification Presentation (C LIP)or
C alling Line Identification Rectification (C LIR):
Yourow n phone num beris transm itted /nottransm itted to the destination
subscriberforoutgoing calls.
!
C onnected Line Identification Presentation (C O LP)or
C onnected Line Identification Restriction (C O LR):
W hen accepting an incom ing call,the destination telephone num beris
transm itted /nottransm itted to the callerw ho m ade this call.
Atanalogue extensions,this feature can be enabled ordisabled w ith the follow ing
key sequences:
!
Phone numbertransmission off
$*($
!
Phone numbertransmission on
%*($
The entry is confirm ed by a positive confirm ation tone.
IfISD N telephones are connected,this feature is m anaged by the term inalitself.
To program m e the calling line identification services atyourterm inals,please
consultthe U ser's M anuals foryourISD N telephone.
10
Functions
Functions
W hen setting up the connection
Select outgoing internal num ber
%#(# M SN# $
Analogue telephone for subscribers
40,41:
Pick up receiver.
You hear the internal dialling tone.
Dial key sequence,M SN represents the
desired outgoing internal num ber (for
exam ple 41).
You hear a positive confirm ation tone.
Hang up receiver.
End of setting.
ISD N telephones are program m e via individualm enus.Please consultthe U ser's
M anualofyourISD N term inals.
Pick-up
W hen anothertelephone rings,you can take overthe callw ith yourow n telephone
(pick-up). Pick-up is available forinternaland externalcalls.
In orderto pick up a call,the follow ing key sequence has to be entered:
!
Pick-up
#
%'#
Requirem ent:The pick-up feature m ustbe enabled forthe subscriberw ho is to pick
up the call.
Follow m e
This function allow s you to transferthe callforw arding ofyourinternalnum berto the
phone num berofyourcurrentlocation.
Press the follow ing buttons to apply callforw arding to the otherextension:
!
%))% (ow n phone num ber)#$#
Follow m e
Requirem ent:Ifcalls are to be picked-up by a subscriber,itis firstnecessary to
activate the follow -m e option forthis subscriber.
11
Functions
Speed dial
A speed dialling listis available forfrequently used telephone num bers.U p to 100
phone num bers ofup to 24 digits each can be stored.These phone num bers can be
dialled by every subscriber.
Speed dialling is carried outvia the key sequence %#-#(( -%-#"".The keys ((# #"" representthe speed dialling index.
Itis possible to dialadditionaldigits afterthe speed dialling num ber.To do this,
sim ply enterthe requested digits afterthe speed dialling num ber.
Ifthe autom atic exchange connection feature has been activated and the handset
is lifted,itis possible to sw itch to the internaldialling tone by entering the $$#key
sequence.N ext,the requested speed dialling num bercan be entered.
After10 seconds,the telephone system autom atically sw itches to the internal
dialling tone.
Please consultthe "speed dialling"chapterin the installation guide forfurther
inform ation.
Com pletion of Call to Busy Subscriber(CCBS)
Ifthe destination subscriber’s line is busy,the connection w illbe setup autom atically
as soon as the externalorinternaldestination subscriberterm inates his call.The
C C N R feature m ustbe enabled by the caller.W hen the destination subscriberhangs
up,the callerreceives a callsignal.U pon picking up the receiver,the connection to
the destination subscriberis established w ithoutany furtherdialling necessary.The
autom atic connection is then com plete.
Initiation ofa C C BS depends on the kind ofterm inalused:
!
If a DTMF dialling terminal isused,the automaticcall-backcan be enabled
byentering the following keysequence(s):
o
enabling ofC C BS:&#%*-$##
o
disabling ofC C BS: $*-$###
Ifan ISD N term inalis used and ifthe C C BS feature is supported,the autom atic
call-back feature can be enabled using a speed dialling key.
Forfurtherinform ation,please consultthe U ser's M anualofthe ISD N term inal.
Ifan analogue term inalis used,you heara positive confirm ation tone as soon as the
C C N R requesthas been registered w ithin the telephone system .In the eventofan
error,you w illhearan errortone.Ifthe feature is notsupported,you heara negative
confirm ation tone.
12
Functions
C C N R requests are deleted from the telephone system after60 m in.This period of
tim e depends on the public exchange office ifexternalsubscribers are to be called.
Requirem ents:In case ofexternalcall-backs the C C BS feature m ustbe supported
and enabled by yourow n netw ork provideras w ellas the netw ork providerofthe
called subscriber.
Com pletion of Call on No Reply (CCNR)
Ifthe destination subscriberdoes notansw era call,the connection w illbe
established autom atically as soon as the destination subscriberhas m ade another
call.The C C N R feature m ustbe enabled by the caller.W hen the destination
subscriberhangs up,the callerreceives a callsignal.U pon picking up the receiver,
the connection to the destination subscriberis established w ithoutany furtherdialling
necessary.The autom atic connection is then com plete.
Initiation ofa C C N R depends on the kind ofterm inalused:
!
Ifa D TM F dialling term inalis used,the autom atic call-back can be enabled
by entering the follow ing key sequence(s):
o
enabling ofC C N R:&#%!($##
o
disabling ofC C N R: $!($###
Ifan ISD N term inalis used and ifthe C C N R feature is supported,the autom atic
call-back can be enabled using a speed dialling key.Forfurtherinform ation,
please consultthe U ser's M anualofthe ISD N term inal.
Ifan analogue term inalis used,you heara positive confirm ation tone as soon as the
C C N R requesthas been registered w ithin the telephone system .In the eventofan
error,you w illhearan errortone.Ifthe feature is notsupported,you heara negative
confirm ation tone.
C C N R requests are deleted from the telephone system after60 m in.This period of
tim e depends on the public exchange office ifexternalsubscribers are to be called.
Requirem ents:In case ofexternalcallbacks the C C N R feature m ustbe supported
and enabled by the caller’s netw ork providerand the netw ork providerofthe
subscribercalled.
13
Functions
During the call
Call W aiting (CW )
Ifa destination subscriber’s line is busy,this subscriberhears a callw aiting signalas
soon as a second callcom es in.
The destination subscribercan rejectthe w aiting call.In this case,the calling
subscriberhears the busy tone.The otherpossibility is thatthe destination
subscriberaccepts the w aiting call,and the currentcallis placed on hold.
Ifanalogue term inals are used,w aiting calls are handled as follow s:
&#)#
!
Acceptw aiting call
!
Acceptcallw aiting and term inate currentconversation
*
!
Rejectw aiting call
+
!
Forw ard caller(w ithoutaccepting)
Then entertargetphone num ber.
&#+#
IfISD N term inals are used,w aiting calls are accepted orrejected via
corresponding m enus.Please consultthe U ser's M anualforyourISD N telephone.
M alicious Call Identification (M CID)
The M C ID feature is used to identify m alicious callers.The caller’s num beris stored
in the operator’s netw ork and notified on request.C alltracing is possible during an
active connection and w ithin 20 sec thereafter.Itis necessary to apply forthe
enabling ofthis feature w ith the netw ork operator.C harges are levied forthe use of
this feature.
IfISD N telephones are connected,this feature is m anaged by the term inalitself.
Forprogram m ing this feature atan ISD N term inal,please consultthe U ser's
M anualforyourISD N telephone.
Ifanalogue term inals are used,the feature can be enabled via the follow ing key
sequences:
!
Trace subscriber
&#$#(#&#
!
or
&#$#(#
hang up
Requirem ent:The feature M C ID m usthave been enabled by the netw ork operator.
14
Functions
Hold
There are tw o w ays to place incom ing externalcalls on hold:eitherexternally w ithin
the exchange orinternally w ithin yourtelephone system .The setting in w hich w ay
calls are puton hold w as perform ed by the installerofyourtelephone system .
O ne ofthe differences is thatifa callhas been placed on hold w ithin the exchange,
the externalcallerhears the m usic-on-hold selected by the netw ork provider.D uring
the hold w ithin yourtelephone system ,yourow n m usic-on-hold is heard.
Conference
W hen a subscriberhas a callon hold and an active call,he/she can setup a threew ay conference.In this case,the three subscribers w illbe interconnected w ithin the
telephone system .A m axim um offourinternalthree-w ay conferences is possible.If
the subscriberinitiating the conference hangs up,allconnections w illbe term inated.
Ifone ofthe othersubscribers hangs up,the connection betw een the tw o other
subscribers rem ains active.
Ifanalogue term inals are used,a three-party conference can be initiated via the
follow ing key sequence:
!
&#*
Initiate conference
IfISD N telephones are connected,this feature can be enabled by the term inal
itselfvia speed dialling keys.Forenabling this feature,please consultthe U ser's
M anualforyourISD N telephone.
In case oftw o externalsubscribers,the conference can be initiated w ithin the
exchange,provided thatboth have been sw itched via the sam e S0 connection.It
should be noted in this regard thatadditionalcharges can be levied by the netw ork
providerfora three-party conference w ithin the exchange.
Term inal Portability (TP)
Ifyou w ish to continue an active callfrom anotherpartofthe building,you can park
the callw ithin the telephone system and rem ove itfrom anotherextension.After
initiating parking,you can disengage parking w ithin three m inutes atanother
extension and thencontinue the callw ith the person you are calling.
To program m e this feature atan ISD N term inal,please consultthe U ser's M anual
foryourISD N telephone.
Ifanalogue term inals are used,this feature can be initiated as follow s:
!
parking a call:
& %.(% tw o-digitparking num ber$#
15
Functions
!
%.!% tw o-digitparking
Rem ove a callfrom parking:
num ber$
Inquiry /switching between lines
This feature gives you the option ofputting an internalorexternalcallon hold in
orderto place an inquiry call.D uring the tim e ofinquiry,the subscriberhears m usicon-hold.Afterterm ination ofyourinquiry call,you can resum e the firstcall.
Initiation ofan inquiry depends on the kind ofterm inalused:
!
w ith ISD N term inals via the &-key orvia a m enu provided and use ofthe
speed dialling keys
!
w ith D TM F dialling term inals by pressing the &-key
Analogue telephone 50:
Pick up receiver.
You hear the internal dialling tone.
Dial phone num ber.
Signal to telephone 51.
Analogue telephone 51:
Pick up receiver.
Place your call with telephone 51.
&#
Initiate inquiry call.
You hear the internal dialling tone.
')#
Dial phone num ber.
Signal to telephone 52.
Analogue telephone 52:
Pick up receiver.
Place your call with telephone 52.
&#)#
Two-line conversation with hold.
Place your call with telephone 51.
&#!#
Term inate call with telephone 51.
Place your call with telephone 52.
Hang up all receivers.
Term ination of call.
'!
16
Functions
Explicit Call Transfer
This feature gives you the options ofconnecting tw o calls.Forexam ple,ifyou have
an active calland a callon hold,you can interconnectboth subscribers.
Analogue telephone 50:
Pick up receiver.
You hear the internal dialling tone.
Dial phone num ber.
Signal to telephone 51.
Analogue telephone 51:
Pick up receiver.
Place your call with telephone 51.
&#
Initiate inquiry call.
You hear the internal dialling tone.
')#
Dial phone num ber.
Signal to telephone 52.
Analogue telephone 52:
Pick up receiver or – for call transfer
without prior notice – proceed with the
next step.
Place your call with telephone 52.
Analogue telephone 50:
Hang up receiver.
Connection between telephones 51 and 52.
'!
17
O perating the answ ering m achine
Operating the answering m achine
N ote: The function answ ering m achine is available only iftiptelVC M -m odule is
installed.
The installation and configuration ofansw ering m achines are described in the
installation m anual.The operating ofthe answ ering m achines can be done from a
localphone by the code "*( orby rem ote access from anyw here in the w orld
using the keypad on a D ual-tone M ultiple Frequency (D TM F)touchtone telephone.
You need a personalaccess code to access the phone rem otely.You can setyour
personalrem ote access code as described in "Settings".
Rem ote access
!
$
Call your personal answering m achine.
Internally available under 930 from the
assigned subscriber.Otherwise,call the
subscriber using the extension/direct
dial num ber.
You hear the current announcem ent.
Enter the rem ote access code via the
telephone keypad.If you m ake a
m istake delete entry using the * key and
start again.
A voice m essage confirm s recognition of each
digit.
To confirm the entry press the # button.
If the correct code is detected your VCM
m odule 14 notifies you via a voice m essage.If
the code is incorrect,the device term inates the
connection.
N ote: Ifyou have activated the Q RC function (referto “Installation M anualofyour
tipteltelephone system ”)forthe callnum berfrom w hich you are calling,your
personalansw ering m achine answ ers directly w ith the voice m essage.Then you
do nothave to enteryourrem ote access code.
Start the desired function by entering the
relevant digit (e.g.Num ber 2 to playback
all new incom ing m essage).
Each digit is confirm ed.
.
Press digit 8 to end a function.
The current function ends.
% $
End rem ote access by pressing star and
hash in succession.
18
O perating the answ ering m achine
Rem ote access functions
Playback incom ing m essage function
*#
To playback all messages
Press 3.
The playback starts with the oldest recording.
%*#
To playback all messages
Press *3.
The playback starts with the newest recording.
)
To playback new messages
Press 2.
Starts playback of recordings that have not yet
been heard beginning with the oldest m essage.
%)#
To playback new messages
Press *2.
Starts playback of recordings that have not yet
been heard beginning with the newest m essage.
'
Repeat
Press 5 during playback.
The last three seconds are repeated.
.
To pause playback
Press 8.
Playback is paused.
'
To continue playback
Press 5.
Playback is continued from where it was
paused.
+,
Skip
Press 4 for back or 6 for forwards during
playback.
The m essage you are listening is skipped or
repeated.
)
Repeat
Press 2 during playback.
Playback is paused and the caller’s num ber is
announced (requires call num ber transfer being
perm itted by the network provider).
-
To delete the current message
Press 7 during playback.
The current incom ing m essage is deleted.
%-
To delete all messages
Press * and 7 in succession.
All incom ing m essages are deleted.
Switching functions
%+
To switch message transfer on/off
Press * and 4 in succession.
The current status "on"or "off"is announced.
Im portant note: The type of m essage forwarding
(e.g.SM S or call)m atches the m ost recent
setting in the web interface.
( ..."
Change between messages
Dial num ber 7 and the desired m essage 0
… 9 in succession.
The selected outgoing m essage is played back
for checking.The next caller is greeted with this
m essage.
19
O perating the answ ering m achine
Changing outgoing m essages
"
! ..."
Change the messages
Dial num ber 9 and the desired m essage 1
… 9 in succession.
Your personal answering m achine requests you
to speak.
"
If you have called the M SN of an
answering m achine you can only
change your own m essages 8 and 9!
Record an outgoing m essage.
.
For an outgoing m essage with incom ing
m essage option After recording the
outgoing m essage press 8.
The announcem ent is played back for checking.
At the end you hear one signal tone.
For a announcem ent without incom ing
m essage option (announcem ent only):
After recording the announcem ent press # .
The announcem ent is played back for checking.
At the end you hear two signal tones.
or
$
M essage transferfunction
Change the destination call number for
message forwarding
Press buttons * and 9 in succession.
The current destination call num ber is
announced.A request to enter a new target call
num ber then follows.
Enter the new target call num ber.
Each digit is confirm ed.
%
To delete the target call num ber press the *
button.
The destination call num ber is deleted.
$
To accept the target call num ber,press the
# button.
The new target call num ber is played back for
checking.
% "
Switch off device function
% (
Your personal answering m achine is deactivated
and will not answer any m ore calls.
Switching answering mode off
Press * and 0 in succession.
20
Rem ote dialling-in
Rem ote activation of answering m ode
!
Call the call num ber of your personal
answering m achine (M SN).
After 50 seconds the device answers with a
beep.
Enter rem ote access code via the
telephone keypad and accept by
pressing the # button.
The announcem ent is played for checking.The
device can be operated rem otely (e.g.to
record a announcem ent).After term inating the
rem ote access your personal answering
m achine is ready and will answer calls.
N ote: The rem ote activation option requires thatyou have previously entered a
rem ote access code in yourtelephone system forthe M SN called and thatyou
have sw itched on the “Rem ote activation” function (referto the “Installation
M anualofyourtelephone system ”).
N ote: Ifyou callthe device from a callnum berstored as a “Q RC ” (referto
“Installation M anualofyourtelephone system ”)in yourtelephone system and the
device is sw itched off,itansw ers im m ediately w ith the usualvoice m essage.By
entering %! you can now rem otely sw itch yourpersonalansw ering m achine on
atany tim e.You receive a voice confirm ation (“answ ering m ode on”).
Rem ote dialling-in
Itis possible to access yourtelephone system from a rem ote location.In this case,
you are eitheridentified by m eans ofthe outgoing phone num bersentorby entering
a PIN code.Itis also possible forthe telephone system s to carry outa call-back.
O nce connected to the telephone system ,you m ay use allconfiguration options,i.e.
itis possible to m odify callforw arding.N otonly aftera call-back butalso afterthe
directdialling-in,itis possible to selecta C O -line and to directly setup a connection
via the telephone system to otherexternalsubscribers (call-back,call-through).
This helps to reduce callcharges and itis possible,forexam ple,to hold a telephone
callon yourcom pany’s costcentre.This can be helpfulto distinguish private and
business calls fortax purpose.
C ontactyoursystem adm inistrator/telephone system installerifthis function should
notbe activated.H e can,forexam ple,activate yourm obile phone num berorassign
a PIN .
21
Subscriberconfiguration via PC
Subscriberconfiguration via PC
Itis also possible to configure the subscriber’s settings via the PC .Forthis you need
a usernam e,passw ord and to connecta PC equipped w ith a netw ork connection to
the tiptelTK device.
Forthe configuration please startyourInternetbrow serand enterthe telephone
system ’s IP address orthe netw ork identifierin the address bar.
The factory settings are "192.168.34.100".
U sernam e and passw ord an a differentIP address (w hen applicable)w illbe
provided by yoursystem adm inistratororthe person installing yourtelephone
system .
The configuration in the delivery status (factory settings)is described below .
Exam ple:Subscriber"Analog50"w ishes to m odify his configuration.
The usernam e is pre-setto "Analog50".N o passw ord is used.
22
Subscriberconfiguration via PC
Afterlogging in,the follow ing w eb page is displayed:
23
Subscriber
Subscriber
Settings
Automatic exchange connection
Afterpicking up the receiver,the telephone system w illautom atically perform a
standard exchange connection,i.e.the telephone system im perceptibly dials "0".Ifa
free C O line is available,you w illim m ediately hearthe externaldialling tone.Ifall
externallines assigned to the subscriberare busy,you hearan internalbusy tone.An
autom atic exchange connection is only executed forthe firstconnection attem pt.For
setting up furtherconnections – e.g.foran inquiry call– the internaldialling tone is
heard first.Ifa furtherexternalconnection is to be m ade,the exchange m ustbe
dialled.
Ifthe “autom atic exchange connection” feature has been activated,you can dial
“$$” foran internalline,orw aitfor10 seconds afterpicking up the receiveruntil
you hearthe internaldialling tone.You can then dialdesired extension num ber.
After10 seconds,the telephone system autom atically sw itches to the internal
dialling tone.
Autom atic exchange connection is also executed ifno exchange authorisation is
available.This is necessary in orderto ensure thatem ergency phone num bers can
be dialled.As soon as additionaldigits thatdo notbelong to an em ergency num ber
are dialled,the connection is term inated.
Requirem ents:The "autom atic exchange connection"feature m ustbe enabled.The
required exchange authorisation m ustalso be available.
Pick-up
U se this m enu to define w hetheran incom ing callm ay be picked up by another
subscriber.Selectthe “answ ering m achine” setting ifyou w ish to operate an
answ ering m achine atthis extension.You are now able to pick up the calleven after
ithas already been answ ered by the answ ering m achine.
Follow me
This function allow s you to transferthe callforw arding ofyourinternalnum berto the
phone num berw here you currently are.
Press the follow ing buttons to realise callforw arding to the otherextension:
!
%))% (individualphone num ber)#$
24
Subscriber
Passw ord
Aftercalling up the configuration m enu fora subscriber,you have to entera user
nam e (subscribernam e)and a passw ord.Enterthe desired passw ord here.
O utgoing number
W ith an outgoing callyourtelephone system gives inform ation to the exchange
w hich num ber(M SN )is to be uses to establish the call.
Applicable charges w illbe assigned to thatM SN .In case C LIP has been activated
thatM SN w illalso be displayed atthe otherparty's phone.
Is thatM SN unknow n to the exchange usually the basic num berw illbe used.Som e
exchanges -w hen ordered -w illalso pass on unknow n num bers as C LIP inform ation.
In such a case you are free in program m ing any num beryou like.
Ifyou do notw antto change the presets perform ed by the adm inistratorjustleave
thatfield em pty.
Call forwarding
C allforw arding is executed w ithin the telephone system and can be configured
individually forevery subscriber.Itis possible to forw ard calls to internaland external
calling destinations.A m axim um oftw o calls can be program m ed forforw arding in
succession w ithin the telephone system .An externalphone num berm ustalw ays
contain the 0 forexchange connection.
N ote:W ith follow ing exam ples itis assum ed thatthe callforw arding is setup on
one’s ow n telephone in allcases.
C all Forw arding Unconditional (C FU)
Incom ing calls are im m ediately routed to the callforw arding destination.Yourow n
term inaldoes notdisplay a notification forthe call.This setting is recom m ended
during business trips,holidays,etc.
C all Forw arding on B usy (C FB )
Incom ing calls are forw arded to anotherextension w hen yourterm inalis busy.
C all forw arding no reply (C FNR )
In this case,the incom ing callis indicated on yourterm inalfora specific period of
tim e.Ifthe callis notansw ered during this tim e,itw illbe forw arded to the call
forw arding destination.
Itis possible to enable callforw arding atthe individualterm inals (see U ser's M anual
foryourISD N telephone).
25
Subscriber
Charge account
You can see the currentcrediton yourcharge accounthere.
Answering m achine
N ote:
This m enu is only available w ith an installed tiptelVC M -M odule.
Ifyouradm inistratorhas m ade an answ ering m achine available to you,you can
configure ithere.
Fordetailed inform ation please referto the “tiptelVC M -M odule C allm anager/Voicem ailU ser's M anual”.
ICM
N ote:
This m enu is only available w ith an installed tiptelVC M -M odule.
Ifyouradm inistratorhas m ade an answ ering m achine available to you,you can open
the currentsum m ary ofyourIC M here and play them back directly via the m edia
playeron yourPC .
Fordetailed inform ation please referto the “tiptelVC M -M odule C allm anager/Voicem ailU ser's M anual”.
26
G eneralcom m and sum m ary
General com m and sum m ary
Selectoutgoing internalnum ber
%(#internalnum ber#$#
C om pletion ofC allon N o Reply on (C C N R)
&%!($#
C om pletion ofC allon N o Reply off(C C N R)
$!($
C allforw arding alw ays off
$)!$
C allforw arding alw ays on
%)!% destination $
Log on to a group
(O nly w ith group m ode "dynam ic)
%)*%nnn$#
Log offfrom a group
(O nly w ith group m ode "dynam ic)
$)*$nnn$#
(nnn= G roup num ber)
C allforw arding alw ays on (follow m e)
%))% ow n phone num ber#$
Room m onitoring
%)'%PIN %nnn$#
(nnn= G roup num ber)
(PIN userroom m onitoring,
n= Extension)
%),%PIN %nnn$#
H ands-free
(PIN userhands-free n= extension)
%)-%nnn$#
Announcem ent
(n= Extension)
Phone numbertransmission off
$*($
Phone numbertransmission on
%*($
C allnum bertransferfora call
%*!$#
C om pletion ofcallto busy subscriberon
(C C BS)
&%*-$
C om pletion ofcallto busy subscriberoff
(C C BS)
$*-$
C allw aiting off
$+*$
C allw aiting on
%+*$
27
G eneralcom m and sum m ary
Pick-up
%'
destinationed exchange connection via
external s0
(Important with FXO-and/orVoIP-Module)
$'##!#$
C allforw arding on no reply off
$,!$
C allforw arding on no reply on
%,!% destination $
C allforw arding w hen busy off
$,-$
C allforw arding w hen busy on
%,-% Ziel$
Speed dial(from globalspeed dialdirectory
w ithin telephone system ),100 targetnum bers
%- 00 -%- 99
Telephone book
(only w ith System /ISD N telephones)
$-
Pick-up answ ering m achine
%.*%
Play m usic on hold
%"))%
Assigning the costcentre
%"* (costcentre digitnum ber)
(costcentre)(destination call
num ber)
28
Function codes,only foranalogue term inals
Function codes,only foranalogue term inals
During the call
H old /inquiry
&
Rejectw aiting call
&(#
End active calland sw itch to callw aiting
&!
Putactive call"on hold",acceptcallw aiting,or
sw itch to callon hold
&)#
Startconference betw een held and active call
&*#
Forw ard callw aiting (w ithoutaccepting it)
&+#
Trace subscriber(M C ID )
&$(&#
Parking a call
&%.(% nn #$
nn = 2 digitpark num ber
&%.!% nn $
Reconnecting a parked call
nn = 2 digitpark num ber
#
N ote:IfISD N telephones are connected,these features are m anaged by the
term inalitself.Forprogram m ing the calling line identification services atyour
term inals,please consultthe user’s m anuals ofyourISD N telephone.
29
Index
A
F
Answering m achine ...........................26
Autom atic exchange connection .......24
Firstcalls..............................................6
Follow m e ....................................11,24
Function
when setting up the connection.....11
Functions ...........................................11
Functions during the call...................14
C
Call.....................................................14
Callback on busy..............................12
Callback on no reply.........................13
callforwarding
on busy ......................................8,25
Callforwarding...............................8,25
no reply ..........................................25
unconditional..............................8,25
Callforwarding on no reply..................8
Calltracing .........................................14
Calltransfer........................................17
Callwaiting ........................................14
Callwaiting signalallowed ................10
Caller’s num ber.................................19
CCBS .................................................12
CCN R .................................................13
CFB ................................................8,25
CFN R .............................................8,25
CFU ................................................8,25
Charge account.................................26
CLIP ...................................................10
CO LP .................................................10
Com m and sum m ary
analogue term inals ........................29
Com m and sum m ary
general...........................................27
Conference ........................................15
Configuration .....................................10
analogue extension........................10
via PC .............................................22
H
H old ...................................................15
I
ICM ....................................................26
Inquiry ................................................16
Inquiry call............................................7
Inquiry callwith calltransfer.................7
Internalcall...........................................6
M
M CID ..................................................14
N
N otes ...................................................5
O
O G M with ICM ...................................20
O G M withoutICM ..............................20
O peration directions ............................5
outgoing internalnum ber..................11
O utgoing num ber..............................25
P
Parking ...............................................15
Password ...........................................25
Pick-up .........................................11,24
E
Extension features ...............................8
Externalcall..........................................6
30
R
S
Rem ote access..................................18
Rem ote access code.........................18
Rem ote access functions ..................19
Rem ote activation ..............................21
Rem ote deletion.................................19
rem ote dialling-in ...............................21
Skip ....................................................19
Speed dial..........................................12
Switching between lines ....................16
T
Three-way conference .......................15
31
Tiptel.com GmbH Business Solutions
H alskestraße 1
D -40880 Ratingen
Tel.:
0900 100 – 84 78 35*
Vanity Tel.:
0900 100 – TIPTEL*
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Tiptel B.V.
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Telefoon:
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(U K)06/2010