Download TDP43HE TDP46HE User Manual

TD
DP43HE, TDP43HE
T
E/E, TDP4
46HE and
d TDP46H
HE/E
Therma
al Transfe
er Printerr
© Pa
anduit Corp. 2013
USER MANUA L
B20730
Rev..: 01 8-2013
NOTE: In the interestt of higher q
quality and
d value, Panduit produc
cts
nually being
g improved and update
ed. Conseq
quently,
are contin
pictures may
m vary fro
om the encllosed produ
uct.
www.pan
nduit.com
Region
USA & Can
nada
Latin Amerrica
Brasil
Europe
Asia Pacific
Japan
Australia
Telephon
ne
1-866-871-4571
+52-33-3
3777-6000
5511-361
13-2353
+31-546--580-452
65-6379-6700
81-3-6863-6060
613-9794
4-9020
e-mail
GA-TecchSupport@
@panduit.co
om
TechSu
upportLatAm
[email protected]
TechSu
upportLatAm
[email protected]
emeatoolservicece
enter@pand
duit.com
TechSu
[email protected]
m
TechSu
[email protected]
m
TechSu
[email protected]
m
© Panduit Corp. 20
013
USER
R MANUAL
T
TDP43HE, TDP43HE/E,
TD
DP46HE & T
TDP46HE/E
The inform
mation contained in this manual is subject tto change without notice and do
oes not
represent a commitm
ment on the part of Pa
anduit corpo
oration. No part of thiss manual m
may be
d or transmitted in any form
f
or by any means, fo
for any purpo
ose other than the purch
haser’s
reproduced
personal use,
u
without the
t expresse
ed written pe
ermission off Panduit Co
orporation.
Agency Co
ompliance
e and Appro
ovals
CE CLASS
SA
EN 55022:2
2006+A1:20
007
EN 55024:1998+A1:20
007+A2:200
03
EN 61000-4
4 SERIES REGULATIO
R
ONS
FCC CFR Title 47 Part
P
15 Sub
bpartB:2010-Section 15.107 and
d
15.109
004 Class A
ICES-003 Issue 4:20
This devic
ce complies with Part 1
15 of the FC
CC Rules.
Operation is subject to
t the follow
wing two co
onditions.
(1) This
s device ma
ay not caus
se harmful interference
e, and
(2) This
s device mu
ust accept a
any interferrence receiv
ved, includiing
inte
erference th
hat may cau
use undesirred operatio
on.
GB-4953-2
2001
GB9254-20
008 (CLASS
S A)
GB17625.1
1-2003
此为 A 级产
产品，在生
生活环境中， 该产品可能
能会造成无线
线电干扰， 在这
种情况下，
，可能需要用
用户对干扰
扰采取切实可
可行的措施。
UL 60950-1
1 (2nd Editio
on)
CSA C22.2
2 No. 60950--1-07 (2nd E dition)
A급 기기 (업
업무용 방송통
통신기자재) CClass A Equipm
ment (Industtrial Broadcassting & Communicaation Equipme
ent) 이 기기는 업
업무용(A급) 전
전자파적합기
기기로서 판 매
매자 또는 사용
용자는 이 점을 주의하시기 바라 며, 가정외의
의 지역에서 사
사용하는 것을
을 목적으로 합
합니다. This equip
pment is Ind
dustrial (Cla
ass A) electtromagnetic
c wave suita
ability
equipmentt and seller or user sho
ould take notice of it, a
and this
equipmentt is to be us
sed in the p
places excep
pt for home
e.
Specification
ns are subje
ect to change
e without no
otice.
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© Panduit Corp. 20
013
USER
R MANUAL
T
TDP43HE, TDP43HE/E,
TD
DP46HE & T
TDP46HE/E
Safety Instructtions
WARN
NING
Read and understand all off the instructtions and sa
afety informa
ation in this manual
befo
ore operating
g or servicing
g this tool.
CAUTION
 Danger of exp
plosion if battery is incorrrectly replacced.
 Replace
R
only with the equ
uivalent type
e recommen
nded by the m
manufacture
e.
 Dispose of us
sed batteries
s according tto the manufacturer’s instructions.
CAUTION
Electric Shock Haz
zard:
 Before you co
onnect the equipment to
o the power o
outlet, pleasse check the voltage
off the power source.
s
 Disconnect th
he equipmen
nt from the vvoltage of the
e power source to preve
ent
po
ossible trans
sient over vo
oltage dama ge.
 Don’t pour an
ny liquid to th
he equipmen
nt to avoid electrical sho
ock.
CAUTION
 Keep
K
the equ
uipment away from moistture and hum
midity.
CAUTION

ONLY
Y qualified service perso
onnel for saffety reasons , should ope
en equipmen
nt.

Don’tt repair or ad
djust energiz
zed equipme
ent alone und
der any circu
umstances. Someone capable
of pro
oviding first aid
a must alw
ways be pres
sent for yourr safety.

Alway
ys obtain firs
st aid or med
dical attentio
on immediate
ely after an injury. Neve
er neglect an
n injury,
no ma
atter how slight it seems
s.
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© Panduit Corp. 2013
USER MANUAL
TDP43HE, TDP43HE/E,
TDP46HE & TDP46HE/E
Table of Contents
Safety Instructions .............................................................. 2 1. Introduction ................................................................. 5 2. 3. 1.1 Product Introduction ................................................... 5 1.2 Product Features ......................................................... 5 1.3 General Specification .................................................. 6 1.4 Print Specifications ...................................................... 7 1.5 Ribbon Specifications .................................................. 7 1.6 Media Specifications .................................................... 8 Operations Overview .................................................. 9 2.1 Unpacking and Inspection ........................................... 9 2.2 Printer Overview ......................................................... 10 2.3 Operator Controls ...................................................... 13 2.4 Setting up the Printer ................................................ 14 2.5 Loading Ribbon .......................................................... 15 2.6 Loading the Media ..................................................... 19 2.7 Adjustment Knob ....................................................... 25 2.8 Using the Keyboard with PS/2 Interface .................. 26 Menu Function .......................................................... 27 Main Menu Overview ........................................................... 27 4. B20730-01
3.1 Setup Menu Overview ................................................ 28 3.2 File Manager ............................................................... 53 3.3 Diagnostics ................................................................. 55 3.4 Language .................................................................... 57 3.5 Service ........................................................................ 57 Diagnostic Tool ......................................................... 59 4.1 Start the Diagnostic Tool .......................................... 60 4.2 Printer Function (Calibrate sensor, Ethernet setup,
RTC setup………) ....................................................... 61 Page 3 of 73
8-2013
© Panduit Corp. 2013
5. 6. USER MANUAL
TDP43HE, TDP43HE/E,
TDP46HE & TDP46HE/E
Setting Ethernet by Diagnostic Utility .................... 61 5.1 Using USB interface to setup Ethernet interface ..... 62 5.2 Using RS-232 interface to setup Ethernet interface 63 5.3 Using Ethernet interface to setup Ethernet interface64 Troubleshooting ....................................................... 66 6.1 Common Problems .................................................... 66 6.2 Mechanism Fine Adjustment to Avoid Ribbon
Wrinkles ............................................................................... 69 7. B20730-01
Maintenance .............................................................. 72 Page 4 of 73
8-2013
© Panduit Corp. 2013
1.
TDP43HE, TDP43HE/E,
TDP46HE & TDP46HE/E
USER MANUAL
Introduction
1.1
Product Introduction
Thank you very much for purchasing a Panduit printer.
The TDP43HE and TDP46HE Thermal Transfer Desktop Printers produce high-quality printed
labels for a wide range of labeling applications for OEM, MRO, construction, data centers,
enterprise, and industrial automation. The rugged, high-speed printers are designed for
dependable use in industrial, construction, and harsh environments. Using the included
Easy-Mark™ Labeling Software, the printers provide simple setup and operation with all Panduit
thermal transfer label media to create wire and cable markers, terminal block labels, equipment
labels, marker plates, panel labels, network labels, and safety and facility labels. We
recommend the use of Easy-Mark, version 3.7.24, or higher.
1.2
Product Features
The printer offers the following standard features.
TDP43HE
(300 dpi)
TDP46HE
(600 dpi)
Thermal transfer printing
○
○
Direct thermal printing
○
○
High quality die-cast aluminum design
○
○
Metal cover with large clear media view window
○
○
Moveable gap sensor (position full web adjustable)
○
○
Moveable black mark sensor (position full web
adjustable)
○
○
Ribbon end sensor
○
○
Head open sensor
○
○
LCD display (graphic type, 128x64 pixel) with back
light
○
○
Control panel with 6 operation buttons
○
○
LED indicators
○
○
Real time clock
○
○
Internal Ethernet print server (10/100 Mbps)
interface
○
○
USB 2.0 (full speed) interface
○
○
Serial RS-232C (2400-115200 bps) interface
○
○
Parallel Centronics (SPP mode) interface
○
○
Product standard feature
B20730-01
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© Panduit Corp. 2013
TDP43HE, TDP43HE/E,
TDP46HE & TDP46HE/E
USER MANUAL
PS/2 keyboard interface for stand-alone or data
entry at print site
○
○
32 MB SDRAM memory
○
○
8 MB FLASH memory
○
○
SD FLASH card memory expands storage to 4 GB
○
○
Powerful 32 bit 200 MHz RISC processor
○
○
Standard industry emulations right out of the box
including Eltron® and Zebra® language support
○
○
1.3
General Specification
General Specifications
Physical dimensions
270 mm (W) x 308 mm (H) x 505 mm (D)
Weight
15 kg (33.1 lb.)
Electrical
Internal switching power supply
Input: 100~240VAC, 50/60Hz
Output: 24V, 8.33A, 200W
Environmental condition Operation: 5 ~ 40˚C (41 ~ 104˚F), 25~85% non-condensing
Storage: -40 ~ 60 ˚C (-40 ~ 140˚F), 5~90% non-condensing
B20730-01
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© Panduit Corp. 2013
1.4
TDP43HE, TDP43HE/E,
TDP46HE & TDP46HE/E
USER MANUAL
Print Specifications
Print
Specifications
Print head resolution
TDP43HE
(300 dpi)
300 dots/inch
(12 dots/mm)
Printing method
Dot size
(width x length)
Print speed
(inches per second)
TDP46HE
(600 dpi)
600 dots/inch
(24 dots/mm)
Thermal transfer and direct thermal
0.084 x 0.084 mm
0.042 x 0.042 mm
(1 mm = 12 dots)
(1 mm = 24 dots)
2, 3, 4, 5, 6, 7, 8
ips selectable Up to 8 ips
2, 3, 4 ips selectable
up to 4 ips
Max. print width
104 mm (4.09”)
Max. print length
Printout bias
1854.2 mm (73”)
1016 mm (40”)
Vertical: 1 mm max.
Horizontal: 1 mm max.
1.5
Ribbon Specifications
Ribbon Specifications
Ribbon outside diameter
90 mm max.
Ribbon length
600 meter max.
Ribbon core inside diameter
1 inch (25.4 mm)
Max. 114.3 mm (4.5”)
Ribbon width
Ribbon wound type
Min. 25.4 mm (1.0”)
Ink coated inside wound
Ribbon end type
B20730-01
Transparency
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© Panduit Corp. 2013
1.6
TDP43HE, TDP43HE/E,
TDP46HE & TDP46HE/E
USER MANUAL
Media Specifications
1.6.1 Industrial model
Media Specifications
TDP43HE
(300 dpi)
TDP46HE
(600 dpi)
Label roll capacity
208.3 mm (8.2”)
Media alignment
Edge alignment
Media type
Media wound type
Continuous, die-cut, black mark, fan-fold, notch
Printing face outside wound
Max. 118 mm (4.6”)
Media width
(label + liner)
Media thickness
(label + liner)
Min. 25.4 mm (1.0”)
Max. 0.30 mm (11.8 mil)
Min. 0.06 mm (2.36 mil)
Max. 76.2 mm (3”)
Media core diameter
Label length
Min. 25.4 mm (1”)
Max. 1,854 mm (73”)
Max. 1016 mm (40”)
Min. 5 mm (0.20”)
Min. 5 mm (0.20”)
Max. 152.4 mm (6”)
Label length
(peeler mode)
Min. 25.4 mm (1”)
Gap height
Min. 2 mm
Black mark height
Min. 2 mm
Black mark width
Min. 8 mm (0.31”)
B20730-01
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© Panduit Corp. 2013
2.
USER MANUAL
TDP43HE, TDP43HE/E,
TDP46HE & TDP46HE/E
Operations Overview
2.1
Unpacking and Inspection
This printer has been specially packaged to withstand damage during shipping. Please
carefully inspect the packaging and printer upon receiving the printer. Please retain the
packaging materials in case you need to reship the printer.
Unpacking the printer, the following items are included in the carton.










One printer unit
One Easy-Mark™ CD (Labeling Software)
One quick installation guide
Appropriate power cord(s)
One USB interface cable
One Windows driver disc, with user manuals
One user manual (hard copy)
One warranty card (not shown)
One Ink Ribbon (Hybrid)
One Utility Knife (CAUTION, SHARP!)
If any parts are missing, please contact Panduit Customer Service.
B20730-01
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© Panduit Corp. 2013
2.2
USER MANUAL
TDP43HE, TDP43HE/E,
TDP46HE & TDP46HE/E
Printer Overview
2.2.1 Front View
1.
2.
3.
4.
5.
6.
B20730-01
LED indicators
LCD display
Front panel buttons
Label exit chute
Lower front cover
Printer right side cover
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013
T
TDP43HE, TDP43HE/E,
TD
DP46HE & T
TDP46HE/E
USER
R MANUAL
2.2.2
2 Interior view
7
1
8
2
9
3
4
10
5
11
6
12
13
1.
2.
3.
Ribb
bon rewind spindle
Ribb
bon release button
b
Ribb
bon guide pla
ate
4.
5.
6.
Printt head
Plate
en roller
Printt head releas
se lever
14
7.
8.
9.
10.
Media guide barr
Labe
el roll guard
Labe
el supply spindle
Ribb
bon supply spindle
15
11.
12.
13.
14.
15.
16.
17.
18.
Dam
mper
Media sensor loc
ck lever
Z ax
xis mechanis
sm adjustment knob
Printt head press
sure adjustm
ment knob
Anti--static brush
Ribb
bon sensor
Media sensor
Labe
el guide
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17
18
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USER MANUAL
TDP43HE, TDP43HE/E,
TDP46HE & TDP46HE/E
2.2.3 Rear View
1. Rear external label entrance chute
2. Parallel / Centronics interface
3. USB interface
4. Serial / RS-232C interface
5. Power cord socket
6. SD card slot
7. Ethernet interface
8. PS/2 interface
9. Power switch
B20730-01
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2.3
USER
R MANUAL
T
TDP43HE, TDP43HE/E,
TD
DP46HE & T
TDP46HE/E
Operator Controls
C
2.3.1 Front Panel Displa
ay
L
LED
in
ndicators
LCD
display
Front pane
el
button
ns
2.3.2
2 Indicato
ors
LED
Status
S
Indication
n
Off
O
The printe
er power is turned off
On
O
The printe
er power is turned on
On
O
Printer is ready
r
Blinking
B
ERRO
OR
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0730-01
Pause
Download
ding data intto printer.
Off
O
Printer is ready
r
On
O
“CARRIAG
GE OPEN” or “CUTTE
ER ERROR
R”
Blinking
B
“NO PAPE
ER”, “PAPE
ER JAM”, “N
NO RIBBON
N” or “CLEA
AN DATA”
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013
USER
R MANUAL
T
TDP43HE, TDP43HE/E,
TD
DP46HE & T
TDP46HE/E
2.3.3
3 Front Panel Keys
Keys
Function
Ente
er the menu
Exit from
f
a men
nu or cance
el a setting a
and return tto the previious menu
Paus
se/Resume
e the printing process
Adva
ance one la
abel
Scro
oll up the menu list
oll down the
e menu list
Scro
Ente
er/Select cu
ursor located
d option
2.4
1.
2.
3.
4.
Se
etting up the Printter
Pla
ace the printter on a flat, secure surfa
ace.
Ma
ake sure the power switc
ch is off.
Co
onnect the prrinter to the computer wiith the provid
ded USB cable.
Plu
ug the power cord into th
he AC power cord socke
et at the rearr of the printe
er, and then
n plug
the
e power cord
d into a prop
perly grounde
ed power ou
utlet.
Note: Ple
ease switch
h printer pow
wer to OFF (O), before p
plugging the
e power cord
d into the po
ower
co
ord socket.
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2.5
USER
R MANUAL
T
TDP43HE, TDP43HE/E,
TD
DP46HE & T
TDP46HE/E
Lo
oading Ribbon
2.5.1 Loading
g Ribbon
1. Open thhe printer rig
ght side cove
er.
2 . Push the p
print head release lever tto
open the p
print head mechanism.
3 . Install the rribbon onto tthe ribbon
supply spindle.
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T
TDP43HE, TDP43HE/E,
TD
DP46HE & T
TDP46HE/E
USER
R MANUAL
4. T
Thread the riibbon throug
gh the ribbon
n sensor
sslot and then
n through the
e open spacce in
b
between prin
nt head and platen. (See
e path
d
diagram on n
next page.)
Ribbon
Riibbon senso
or
5. T
Tape the end
d of the ribbo
on to the Rib
bbon
R
Rewind Spin
ndle. Wind th
he Ribbon R
Rewind
S
Spindle, clocckwise, until the ribbon iss
ssmooth and properly stre
etched (about 3 to 5
rrotations).
Note: Please DO
O NOT push
h the ribbon
n
se button w
when you arre loading th
he
releas
ribbon
n. The ribbo
on release b
button is us
sed to
remov
ve the used
d ribbon. (Fo
or ribbon re
emoval,
refer tto Section 2
2.5.2)
6. C
Close the print head mecchanism. Ma
ake sure
th
he latches a
are engaged securely.
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© Panduit Corp. 2013
TDP43HE, TDP43HE/E,
TDP46HE & TDP46HE/E
USER MANUAL
 Loading path for ribbon
2.5.2 Remove Used Ribbon
1. Break the ribbon between ribbon guide
plate and the ribbon rewind spindle.
B20730-01
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013
T
TDP43HE, TDP43HE/E,
TD
DP46HE & T
TDP46HE/E
USER
R MANUAL
2. Push the
e ribbon relea
ase button to
o
release tthe ribbon on
n the ribbon
rewind spindle.
3. Then, slid
de off the rib
bbon from rib
bbon
rewind spindle.
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2.6
USER
R MANUAL
T
TDP43HE, TDP43HE/E,
TD
DP46HE & T
TDP46HE/E
Loa
ading the
e Media
2.6.1 Loading
g the Media
a
1 . Open the p
printer right sside cover.
2.. Push the print head rele
ease lever to
o open
ead mechan
nism.
the print he
3 . Move the la
abel roll gua
ard horizonta
ally to
the end of label spindle then flip down
oll guard.
the label ro
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USER
R MANUAL
T
TDP43HE, TDP43HE/E,
TD
DP46HE & T
TDP46HE/E
4. Place the roll of media on the label supply
y spindle. Fli p up the lab
bel roll guard
d. Move the label
roll guard horizonttally to gently
y fit the widtth of label ro
oll.
3” La
abel spindle
1” Label spind
dle
Note: Whe
en using Panduit labels on 1”
1 cores, remo
ove the label s
supply spindle
e cover, by rem
moving the two
o
sc
crews shown in
i the image below.
b
Be sure
e to store this cover for futu
ure use, with la
abels on 3” co
ores.
5. Pull lab
bel roll leading edge forw
ward through
h the media guide bar, d
damper, med
dia sensor a
and
place the label lea
ading edge onto
o
the plate
en roller.
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USER
R MANUAL
T
TDP43HE, TDP43HE/E,
TD
DP46HE & T
TDP46HE/E
6. Unlock the media sensor
s
lock lever to adjust the media
a sensor.
Gap Labe
el Sensor
Black Mark Label Sensor
* The se
ensor location is marke
ed by a trian
ngle mark ▽ at the se
ensor hous
sing.
edia sensorr position is
s moveable,, please ma ke sure the
e gap or blac
ck mark is a
at the
* The me
locatio
on where me
edia gap/bla
ack mark wiill pass thro
ough for sen
nsing.
7. Adju
ust the label guide to fit tthe width of the
labe
el.
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USER MANUAL
TDP43HE, TDP43HE/E,
TDP46HE & TDP46HE/E
8. Close the print head mechanism. Make sure the latches are engaged securely.
9. Using the front display panel, set the media sensor type and calibrate the selected sensor.
(Please refer to section 3.1.2)
Note: Please calibrate the gap/black mark sensor when changing media.

B20730-01
Loading path for roll labels (printable surface facing up)
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013
USER
R MANUAL
T
TDP43HE, TDP43HE/E,
TD
DP46HE & T
TDP46HE/E
2.6.2
2 Loading
g External (Roll Stand, etc.) Me
edia
Exte
ernal media feeds
f
throug
gh either the bottom or re
ear external label entran
nce chute. (S
See path
diagrams on nex
xt page.)
1.
2.
Open
n the printer right side co
over.
Push the print head release le
ever to open
n the print he
ead mechanism.
3.
4.
Insertt the media through
t
the bottom or re
ear external llabel entrancce chute.
Pull th
he leading edge
e
forward through the
e media guid
de bar, damp
per, media ssensor, and place
the la
abel leading edge onto th
he platen roller.
5.
6.
7.
Adjus
st the label guide
g
by slidiing to fit the paper width .
Close
e the print he
ead mechanism. Make sure
s
the latch
hes are enga
aged secure
ely.
Set th
he media sen
nsor type and calibrate th
he selected sensor. (Ple
ease refer to section 3.1.3)
Note: Please callibrate the gap/black
g
mark
m
sensorr when chan
nging media
a.
B20
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USER MANUAL
TDP43HE, TDP43HE/E,
TDP46HE & TDP46HE/E
• Loading path for Roll Stand labels
B20730-01
Page 24 of 73
8-2013
© Panduit Corp. 2013
2.7
USER MANUAL
TDP43HE, TDP43HE/E,
TDP46HE & TDP46HE/E
Adjustment Knob
2.7.1 Print Head Pressure Adjustment Knob
The print head pressure adjustment knob has 5 levels of adjustment. Because the printer’s paper alignment is to
the left side of mechanism, different media widths require different pressure to print correctly. Therefore it may
require adjusting the pressure knob to get your best print quality. For example, if the label width is 4”, adjust both
print head pressure adjustment knobs to the same level. If the label is less than 2” wide, increase the left side print
head pressure by rotating the adjustment knob clockwise and decrease the right side pressure by rotating the
adjustment knob counter-clockwise to level 1.
2.7.2 Print Head Burn Line Adjustment Knob
Print head burn
line adjustment
knobs
The print head burn line adjustment knobs are used to fine tune the print quality for different thickness of media.
Turning the knobs adjusts the print head’s burn line forward or backward as it relates to the platen roller.
Caution: Incorrectly adjusting these knobs can lead to poor print quality and may cause damage to the
printer. Proceed with caution.
The print head burn line default is set for general purpose printing media.
Poor print quality when using thicker media may be due to the print head burn line not being at the optimized
position. To improve the print quality, increase the head pressure or adjust the knobs counter-clockwise to move
print head burn line toward the paper out direction then print again. Continue to adjust the burn line position and
test print as necessary until the printout image is clear.
B20730-01
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© Panduit Corp. 2013
2.8
USER MANUAL
TDP43HE, TDP43HE/E,
TDP46HE & TDP46HE/E
Using the Keyboard with PS/2 Interface
1.
2.
Turn off the power of printer.
Plug the keyboard with PS/2 interface cable into PS/2 connector on the rear of the
printer.
3.
Turn on the printer.
4.
After pressing the F1 key of the keyboard, the LCD of printer will display as
following.
File List
DRAM
>
FLASH
CARD
2/4
5.
Use up ↑or down ↓key of the keyboard to move “>” cursor and to select either
DRAM, FLASH or CARD that you previously saved file in and press Enter key of the
keyboard to list files.
6.
Select the file and press Enter key to execute the .BAS file.
FLASH File List
7.
TEST1.BAS
>
TEST2.BAS
TEST3.BAS
Then, you can type the words or the number of the copy from keyboard by your .BAS file
program.
Press F1 key of the keyboard to start this function.
Press up ↑ or down ↓ key of the keyboard to move cursor of printer LCD display
to select the option.
Press Esc key of the keyboard to return the previous menu.
Press Enter key of the keyboard to enter/execute cursor located option.
Press Ctrl + C keys of the keyboard to restart the printer and back to “Ready” state.
B20730-01
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3.
USER MANUAL
TDP43HE, TDP43HE/E,
TDP46HE & TDP46HE/E
Menu Function
Main Menu Overview
B20730-01
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013
3.1
B20
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USER
R MANUAL
T
TDP43HE, TDP43HE/E,
TD
DP46HE & T
TDP46HE/E
Settup Menu
u Overview
w
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013
USER
R MANUAL
T
TDP43HE, TDP43HE/E,
TD
DP46HE & T
TDP46HE/E
3.1.1 Printer Setup (TSP
PL2)
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TDP43HE, TDP43HE/E,
TDP46HE & TDP46HE/E
USER MANUAL
3.1.1-1 Speed:
Print Setup
1/12
> Speed
Speed
Density
Direction
6
Use this option to setup print speed. The increment/decrement is 1 ips. Press
key to raise the print speed, and press
key to decrease print speed. Press
key to set it into printer. Press
to the previous menu.
key to cancel the setting and return
Note: If printing from enclosed software/driver, the software/driver will send out the
SPEED command, which will overwrite the setting set from the front panel.
3.1.1-2 Density:
Print Setup
Speed
Density
> Density
8
2/12
Direction
Use this option to setup printing darkness. The available setting is from 0 to 15, and the step
is 1. Printer default density is 8.You may need to adjust your density based on selected
media. Press
and
to increase/decrease the printing darkness. Press
key to enable the setting. Press
return to the previous menu.
key to cancel the setting and
Note: If printing from enclosed software/driver, the software/driver will send out the
DENSITY command, which will overwrite the setting set from the front panel.
3.1.1-3 Direction:
Print Setup
Speed
Density
3/12
Direction
0
> Direction
The direction setting value is either 1 or 0. Use this option to setup the printout direction.
Printer default printout direction is DIRECTION 0.
Press
key to set the direction as 1, and
enable the setting. Press
to set it as 0, and
key to
key to cancel the setting and return to the previous
menu.
B20730-01
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TDP43HE, TDP43HE/E,
TDP46HE & TDP46HE/E
USER MANUAL
The following 2 figures are the printouts of DIRECTION 0 and 1 for your reference.
DIRECTION 0
DIRECTION 1
Note: If printing from enclosed software/driver, the software/driver will send out the
command, which will overwrite the setting set from the front panel.
3.1.1-4 Print Mode: (None/Batch Mode/Peeler Mode/Cutter Mode/Cutter Batch)
Print Setup
4/12
Print Mode
Density
Direction
Peeler Mode
>
Print Mode
Cutter Mode
2/6
> Batch Mode
This option is used to set the print mode. Printer default setting is Batch Mode. When
entering this list, the print mode on the right side of “ >” icon is the current printer setting.
Press
and
enable the setting. Press
to select the different print mode and press
button to
key to cancel the setting and return to the previous
menu.
Printer Mode
None
Batch Mode
Description
Next label top of form is aligned to the print head burn line
location. (Tear Off Mode)
Once image is printed completely, label gap/black mark will
be fed to the tear plate location for tear away.
Peeler Mode Enable the label peel off mode.
Cutter Mode Enable the label cutter mode.
Cutter Batch Cut the label once at the end of the printing job. B20730-01
Page 31 of 73
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TDP43HE, TDP43HE/E,
TDP46HE & TDP46HE/E
USER MANUAL
Note: If printing from enclosed software/driver, the software/driver will send out the
command, which will overwrite the setting set from the front panel.
3.1.1-5 Offset:
Print Setup
5/12
Direction
Offset
Print Mode
+000
>
Offset
This option is used to fine tune media stop location. Press the
cursor from left digit to right digit, and press the
“0” to “9”. Press the
button to move the
button to set the value from “+” to “-” or
button to set the value into printer. Press
key to
cancel the setting and return to the previous menu. The default value is +000.
Note: If printing from enclosed software/driver, the software/driver will send out the
OFFSET command, which will overwrite the setting set from the front panel.
3.1.1-6 Shift X & Shift Y:
Print Setup
7/12
Offset
Shift Y
Shift X
+000
>
Shif Y
t
This option is used to fine tune print position. Press the
button to move the cursor
from left digit to right digit, and press the
button to set the value from “+” to “-” or “0”
to “9”. Press the
button to set the value into printer. Press
key to
cancel the setting and return to the previous menu. The default value is +000.
Note: If printing from enclosed software/driver, the software/driver will send out the
SHIFT command, which will overwrite the setting set from the front panel.
3.1.1-7 Reference X & Reference Y:
Print Setup
Shift Y
Reference X
>
Referenc Y
9/12
Reference Y
000
This option is used to set the origin of printer coordinate system horizontally and vertically.
Press the
button to move the cursor from left digit to right digit, and press the
button to set the value from “0” to “9”. Press the
button to set the value into
printer. Press
key to cancel the setting and return to the previous menu. The
default value is 000.
B20730-01
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TDP43HE, TDP43HE/E,
TDP46HE & TDP46HE/E
USER MANUAL
Note: If printing from enclosed software/driver, the software/driver will send out the
REFERENCE command, which will overwrite the setting set from the front panel.
3.1.1-8 Code Page:
Print Setup
10/12
Code Page
Reference X
> 850
Reference Y
852
>
Code Page
860
11/41
Use this option to set the code page of international character set. When entering this
list, the code page on the right side of “ >” icon is the current printer setting. Press the
and
to select the code page, and press the
enable the setting. Press
button to
key to cancel the setting and return to the
previous menu.
Note: If printing from enclosed software/driver, the software/driver will send out the
command, which will overwrite the setting set from the front
7-bit
code page name
USA
BRI
GER
FRE
DAN
ITA
SPA
SWE
SWI
8-bit
International
Character Set
USA
British
German
French
Danish
Italian
Spanish
Swedish
Swiss
Windows Code Page (SBCS)
code page name
B20730-01
International
Character Set
code page name
437
850
852
860
863
865
Character Set
United States
Multilingual
Slavic
Portuguese
Canadian/French
Nordic
Windows Code Page (DBCS)
code page name
1252
Latin 1
950
1250
Central Europe
936
1253
1254
1251
1255
1256
Greek
Turkish
Cyrillic
Hebrew
Arabic
932
949
Page 33 of 73
International
International
Character Set
Traditional Chinese
Big 5
Simplified Chinese
GBK
Japanese Shift-JIS
Korean
8-2013
© Panduit Corp. 2013
TDP43HE, TDP43HE/E,
TDP46HE & TDP46HE/E
USER MANUAL
1257
1258
Baltic
Vietnam
ISO Code Page
code page name
8859-1
8859-2
8859-3
8859-4
8859-5
ISO Code Page
International
code page name
Character Set
Latin 1
Latin 2
Latin 3
Baltic
Cyrillic
8859-7
8859-9
8859-10
8859-15
International
Character Set
Greek
Turkish
Latin 6
Latin 9
3.1.1-9 Country:
Print Setup
11/12
Country
Reference Y
Code Page
002
>
Country
003
1/23
> 001
and
to
Use this option to set the country code for the LCD display. Press the
select the country code, and press the
button to set the value into printer. When
entering this list, the country code on the right side of “ >” icon is the current printer setting..
Press
key to cancel the setting and return to the previous menu.
Code
Country
Code
Country
Code
Country
Code
Country
001
USA
034
Spanish
(Spain)
044
United
Kingdom
055
Brazil
036
Hungarian
045
Danish
061
English
(International)
038
Yugoslavian
046
Swedish
351
Portuguese
358
Finnish
002
003
CanadianFrench
Spanish
(Latin America)
031
Dutch
039
Italian
047
Norwegian
032
Belgian
041
Switzerland
048
Polish
033
French
(France)
042
Slovak
049
German
B20730-01
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013
USER
R MANUAL
T
TDP43HE, TDP43HE/E,
TD
DP46HE & T
TDP46HE/E
3.1.2
2 Printer Setup
S
(ZPL2)
3.1.2
2-1 Darkne
ess:
Pri
int Setup
>
Darkness
Print Spe
eed
Tear off
1/17
Dankness
16
Use this option to
o setup printting darknes
ss. The availa
able setting is from 0 to 3
30, and the step is
1
may need
n
to adju
ust your denssity based o
on selected media.
1. Prrinter defaultt density is 16.You
Pres
ss
an
nd
to en
nable the setting. Press
to increase
e/decrease th
he printing d
darkness. Pre
ess
key
key to canccel the setting and return
n to the prevvious
menu.
Note
e: If printing
g from enclo
osed softwa
are/driver, th
the software
e/driver willl send out tthe
command
d, which willl overwrite the setting
g set from th
he front pan
nel.
B20
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TDP43HE, TDP43HE/E,
TDP46HE & TDP46HE/E
USER MANUAL
3.1.2-2 Print Speed:
Print Setup
2/17
Darkness
>
Print Speed
Tear Off
Print Speed
6
Use this option to setup print speed. The each increment/decrement is 1 ips. Press
key to raise the print speed, and press
key to decrease print speed.
Press
key to set it into printer. Press
return to the previous menu.
key to cancel the setting and
Note: If printing from enclosed software/driver, the software/driver will send out the
command, which will overwrite the setting set from the front panel.
3.1.2-3 Tear Off:
Print Setup
3/17
Darkness
Print Speed
>
Tear Off
Tear Off
+000
This option is used to fine tune media stop location. Press the
move the cursor from left digit to right digit, and press the
“+” to “-” or “0” to “9”. Press the
button to
button to set the value from
button to set the value into printer. Press
key to cancel the setting and return to the previous menu. The default value is
+000.
Note: If printing from enclosed software/driver, the software/driver will send out the
command, which will overwrite the setting set from the front panel.
3.1.2-4 Print Mode: (Tear Off / Peel Off / Cutter)
Print Setup
4/17
Print Mode
Print Speed
Tear Off
Peel Off
>
Print Mode
Cutter
1/4
> Tear Off
This option is used to set the print mode. Printer default setting is Tear Off. When enter this
list, the print mode in the right side of “ >” icon is the printer current setting. Press
and
setting. Press
B20730-01
to select the different print mode and press
button to enable the
key to cancel the setting and return to the previous menu.
Page 36 of 73
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© Panduit Corp. 2013
USER MANUAL
Printer Mode
TDP43HE, TDP43HE/E,
TDP46HE & TDP46HE/E
Description
Next label top of form is aligned to the print head burn
line
Tear Off
Peel Off
Enable the label peel off mode.
Cutter
Enable the label cutter mode.
Note: If printing from enclosed software/driver, the software/driver will send out the
command, which will overwrite the setting set from the front panel.
3.1.2-5 Print Width:
Print Setup
Tear Off
Print Mode
>
Print Width
5/17
Print Width
812 dot
This option is used to set print width. Press the
button to move the cursor from left
digit to right digit, and press the
button to set the value from “0” to“9” or “dot” to “mm”.
Press the
button to set the value into printer. Press
key to cancel the
setting and return to the previous menu.
Note: If printing from enclosed software/driver, the software/driver will send out the
command, which will overwrite the setting set from the front panel.
3.1.2-6 List Fonts:
Print Setup
6/17
>
List
Fonts
List
Images
List
Formats
Self Test …
Printing …
1/1
This feature is used to print current printer available fonts list to the label. The fonts are stored
in the printer’s DRAM, Flash or optional memory card. Press
button to print the list.
B20730-01
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TDP43HE, TDP43HE/E,
TDP46HE & TDP46HE/E
USER MANUAL
3.1.2-7 List Images:
Print Setup
7/17
>
List
Images
List
Formats
List
Setup
Self Test …
Printing …
1/1
This feature is used to print current printer available images list to the label. The images are
stored in the printer’s DRAM, Flash or optional memory card. Press
button to print
the list.
3.1.2-8 List Formats:
Print Setup
8/17
>
List Formats
List Setup
Control Prefix
Self Test …
Printing …
1/1
This feature is used to print current printer available formats list to the label. The formats are
stored in the printer’s DRAM, Flash or optional memory card. Press
button to print
the list.
3.1.2-9 List Setup:
Print Setup
9/17
>
List Setup
Control Prefix
Format Prefix
Self Test …
Printing …
1/1
This feature is used to print current printer configuration to the label. Press
button to print the list.
3.1.2-10 Control Prefix:
Print Setup
10/17
List Formats
List Setup
>
Control Prefix
Control Prefix
< ~ >
7EH
This option is used to set control prefix character. Press the
cursor from left digit to right digit, and press the
button to move the
button to set the value from “0” to “9”
or “A” to “F”. Press the
button to set the value into printer. Press
cancel the setting and return to the previous menu.
B20730-01
Page 38 of 73
key to
8-2013
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TDP43HE, TDP43HE/E,
TDP46HE & TDP46HE/E
USER MANUAL
3.1.2-11 Format Prefix:
Print Setup
11/17
List Setup
Control Prefix
>
Format Prefix
Format Prefix
< ⋏ >
5EH
This option is used to set format prefix character. Press the
cursor from left digit to right digit, and press the
button to move the
button to set the value from “0” to “9”
or “A” to “F”. Press the
button to set the value into printer. Press
cancel the setting and return to the previous menu.
key to
3.1.2-12 Delimiter Char:
Print Setup
12/17
Control Prefix
Delimiter Char
Format Prefix
< , > 2CH
>
Delimiter Char
This option is used to set delimiter character. Press the
from left digit to right digit, and press the
“F”. Press the
button to move the cursor
button to set the value from “0” to “9” or “A” to
button to set the value into printer. Press
key to cancel
the setting and return to the previous menu.
3.1.2-13 Media Power Up:
Print Setup
13/17
Format Prefix
Media Power U
4/5
Length
Delimiter Char
> No Motion
> Media Power Up
Exit
This option is used to set the action of the media when you turn on the printer. Printer default
setting is No Motion. When entering this list, the mode on the right side of “ >” icon is the
current printer setting. Press
press
and
to select the different print mode and
button to enable the setting. Press
key to cancel the setting and
return to the previous menu.
Selection
Feed
B20730-01
Description
Calibration
Printer will advance one label
Printer will calibration the sensor levels, determine
length
Page 39 of 73
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TDP43HE, TDP43HE/E,
TDP46HE & TDP46HE/E
USER MANUAL
Length
Printer determine length and feed label
No Motion
Printer will not move media
3.1.2-14 Head Close:
Print Setup
Head Close
14/17
Delimiter Char
Media Power Up
>
Head Close
4/5
Length
> No Motion
Exit
This option is used to set the action of the media when you close the printhead. Printer
default setting is No Motion. When entering this list, the mode on the right side of “ >” icon is
the current printer setting. Press
and
to select the different print mode and
press
button to enable the setting. Press
and return to the previous menu.
Selection
Description
Feed
Printer will advance one label
Printer will calibration the sensor levels, determine
length
Calibration
Length
key to cancel the setting
Printer determine length and feed label
No Motion
Printer will not move media
3.1.2-15 Label Top:
Print Setup
15/17
Media Power Up
Head Close
>
Label Top
Label Top
+000
This option is used to adjust print position vertically on the label. Press the
move the cursor from left digit to right digit, and press the
“+” to “-” or “0” to “1/2”. Press the
button to
button to set the value from
button to set the value into printer. Press
key to cancel the setting and return to the previous menu. The default value is
+000 and range is -120 to +120 dots.
B20730-01
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013
USER
R MANUAL
T
TDP43HE, TDP43HE/E,
TD
DP46HE & T
TDP46HE/E
3.1.2
2-16 Left Position:
P
Pri
int Setup
16/17
Head Close
e
Le
eft Positio
on
Label Top
+0000
>
Left Posit
tion
This option is us
sed to adjustt print positio
on horizontallly on the lab
bel. Press th
he
to move the curs
sor from left digit to right digit, and prress the
from
m “+” to “-” or “0” to “9”. Press the
button
button to
o set the value
butto
on to set the
e value into printer. Presss
e setting and
d return to th
he previous menu. The default value
e is
key to cancel the
+000
00 and range
e is -9999 to
o +9999 dots
s.
3.1.3
3 Sensor
3.1.3
3-1
Status
S
This function is available
a
to check
c
the prrinter’s sens or status. W
When entering
g the [Statuss]
optio
on, you will see
s following
g message.
Pap
per Len.
Gap
p Size
Int
tensity
Ref
f. Level
B20
0730-01
812
24
3
512
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TD
DP46HE & T
TDP46HE/E
USER
R MANUAL
3.1.3
3-2
Calibration
C
This option is us
sed to set the
e media sensor type and
d calibrate th
he selected ssensor. We
reco
ommend to calibrate
c
the sensor before printing w
when changin
ng the media
a.
A. Gap
G Mode
Cali
ibration
1/4
Gap Mode
M
>
Gap Mode
Bline Mode
e
Manu
ual
Cont. Mode
e
Pre-Printed
1/4
> Auto
omatic
and
Pres
ss the
buttons
s to scroll the
e cursor to th
he media typ
pe and presss the
button
n to enter the
e sensor caliibration mod
de.
Note
e: If printiing from enclosed
e
software/dr
s
driver, the software/d
driver will send
out the GAP or BLINE
B
com
mmand, wh
hich will o
overwrite tthe sensorr type
setting set from th
he front pa
anel.
A-1
Automa
atic
When en
ntering the [A
Automatic] option, you w
will see follow
wing messag
ge, and printter
will feed 2 to 3 gap la
abels to calib
brate the sen
nsor sensitivvity automattically. When
n
on is completted, the LCD
D screen willl return to th
he previous m
menu.
calibratio
Gap Mode
M
Auto
omatic
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013
A-2
USER
R MANUAL
T
TDP43HE, TDP43HE/E,
TD
DP46HE & T
TDP46HE/E
Manual
In case “Automatic” sensor
s
calibrration canno
ot apply to th
he media, ple
ease use
“Manual”” function to calibrate the
e gap sensorr manually.
Gap Mod
de
2/4
2
Aut
tomatic
>
Man
nual
Pre
e-Printed
When en
ntering [Manual] option, you
y will see following me
essage. Plea
ase comple
ete these
steps：
1.
1 Press the
bu
utton to move
e the cursorr from left
digit to rig ht digit, and
d press the
button to set
the value ffrom “0” to “9” and the “d
dot/ mm/ incch”.
Press the
b
button to set the paper le
ength
into the prrinter.
2.
2 Press the
bu
utton to move
e the cursorr from left
digit to rig ht digit, and
d press the
button to set
the value ffrom “0” to “9” and the “d
dot/ mm/ incch”.
Press the
b
button to set the gap size
e into the
printer.
Paper Len.
.
00812 dot
t
Gap Size
0024 dot
Gap Mod
de
Scan Ba
acking
Intensi
ity
Ref. Le
evel
Gap Mod
de
Scan Pa
aper
Intensi
ity
Ref. Le
evel
B20
0730-01
x
xxx
3. Open the
e print head mechanism,, put the labe
el
backing ((liner) under the media ssensor. Presss the
button to sset the value into the prin
nter.
x
xxx
4. Then, Pu
ut the label w
with liner und
der the media
a
sensor. P
Press the button to set th
he value into
o the
printer.
Pag
ge 43 of 73
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© Panduit Corp. 20
013
USER
R MANUAL
Gap Mod
de
Complet
te
Intensi
ity
Ref. Le
evel
A-3
x
xxx
T
TDP43HE, TDP43HE/E,
TD
DP46HE & T
TDP46HE/E
5. The gap sensor calib
bration is com
mplete. Presss the
button the LCD screen
n will return tto the
previous menu.
Pre-Prin
nted
Using thiis function, a user can se
et the paper length and g
gap size, be
efore auto-ca
alibrating
the senso
or sensitivity
y. This can help
h
to get th e sensor sensitivity set, accurately.
Gap Mod
de
3/4
3
Manu
ual
>
Pre-Printed
Exit
t
When en
ntering [Pre-P
Printed] option, you will ssee following message. Please com
mplete
these ste
eps :
Paper Len.
.
00812 dot
t
Gap Size
0024 dot
Gap Mode
Pre-Printe
P
ed
B20
0730-01
1.
1 Press the
utton to move
e the cursorr from left
bu
digit to rig ht digit, and
d press the
button to set
the value ffrom “0” to “9” and the “d
dot/ mm/ incch”.
Press the
b
button to set the paper le
ength
into the prrinter.
2.
2 Press the
bu
utton to move
e the cursorr from left
digit to rig ht digit, and
d press the
button to set
the value ffrom “0” to “9” and the “d
dot/ mm/ incch”.
Press the
b
button to set the gap size
e into the
printer.
3. Then, pri nter will feed
d labels to ccalibrate the
ensitivity auttomatically. When calibrration
sensor se
is comple
eted, the LC
CD screen wiill return to th
he
previous menu.
Pag
ge 44 of 73
8
8-2013
© Panduit Corp. 2013
TDP43HE, TDP43HE/E,
TDP46HE & TDP46HE/E
USER MANUAL
B. Bline (Black Line) Mode
Calibration
Bline Mode
2/4
1/4
Gap Mode
>
Bline
Mode
Manual
Cont.
Mode
Pre-Printed
Press the
>
Automatic
and
buttons to scroll the cursor to the sensor type. Press the
button to enter the black-mark sensor calibration mode.
B-1
Automatic
When entering the [Automatic] option, you will see following message and printer will
feed the black mark label to calibrate the sensor sensitivity automatically. When
calibration process is completed, the LCD screen will return to the previous menu.
Bline Mode
Automatic
B-2
Manual
In case “Automatic” sensor calibration cannot apply to the media, please use
“Manual” function to calibrate the bline sensor manually.
Bline Mode
Automatic
>
Manual
Pre-Printed
2/4
When entering [Manual] option, you will see following message. Please complete these
steps :
Paper Len.
00151 dot
B20730-01
1. Press the
button to move the
cursor from left digit to right digit, and
press the
button to set the value
from “0” to “9” and the “dot/ mm/ inch”.
Press the
button to set the
paper length into the printer.
Page 45 of 73
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© Panduit Corp. 20
013
USER
R MANUAL
2. Press
P
the
butto
on to move the
cursor
c
from l eft digit to rig
ght digit, and
d
press
p
the
button to set the va
alue
from “0” to “9
9” and the “d
dot/ mm/ inch
h”.
buttton to set the
Press
P
the
e
bline
b
size into
o the printerr.
Bline
B
Size
0024 dot
Bline Mode
M
Scan Ma
ark
Intensi
ity
Ref. Le
evel
x
xxx
Bline Mode
M
Scan Pa
aper
Intensi
ity
Ref. Le
evel
T
TDP43HE, TDP43HE/E,
TD
DP46HE & T
TDP46HE/E
x
xxx
3. Open the prrint head me
echanism, pu
ut
the black mark under th
he media
sensor. Presss the
button
to set the va
alue into the printer.
4. Then, put th
he label witho
out black ma
ark
under the m
media sensorr. Press the
b
button to set the value intto
the printer.
Note:
e of “Ref. Lev
vel” for markk should be larger than
Normally, the value
8. If the media sensor fails to do so, yyou have to
paper for over 128
manua
ally change the
t Intensity by pressing
g
and
d
tto
reach the
t
above va
alue.
Bline Mode
M
Complet
te
B20
0730-01
Intensi
ity
x
Ref Lev
vel
xxx
5. The bline se
ensor calibra
ation is
complete. P
Press the
on
butto
the LCD scrreen will retu
urn to the
previous me
enu.
Pag
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© Panduit Corp. 2013
B-3
TDP43HE, TDP43HE/E,
TDP46HE & TDP46HE/E
USER MANUAL
Pre-Printed
This function can set the paper length and gap size before auto-calibrate the
sensor sensitivity. It can to get the sensor sensitivity accurately.
Bline Mode
3/4
Manual
>
Pre-Printed
Exit
When entering [Pre-Printed] option, you will see following message. Please complete
these steps :
1. Press the
button to move the
cursor from left digit to right digit, and
press the
button to set the value
from “0” to “9” and the “dot/ mm/ inch”.
Press the
button to set the
paper length into the printer.
2. Press the
button to move the
cursor from left digit to right digit, and
press the
button to set the value
from “0” to “9” and the “dot/ mm/ inch”.
Press the
button to set the
gap size into the printer.
3. Then, printer will feed labels to
calibrate the sensor sensitivity
automatically. When calibration is
completed, the LCD screen will
return to the previous menu.
Paper Len.
00812 dot
Bline Size
0024 dot
Bline Mode
Pre-Printed
C. Cont. (Continuous media) Mode
Calibration
Cont. Mode
Bline Mode
> Automatic
>
Cont. Mode
Manual
Exit
Exit
Press the
the
B20730-01
3/4
1/3
and
buttons to scroll the cursor to the sensor type. Press
button to enter the continuous media sensor calibration mode.
Page 47 of 73
8-2013
© Panduit Corp. 2013
C-1
USER MANUAL
TDP43HE, TDP43HE/E,
TDP46HE & TDP46HE/E
Automatic
When entering the [Automatic] option, you will see following message
and printer will calibrate the sensor sensitivity automatically. When
calibration process is completed, the LCD screen will return to the
previous menu.
Cont. Mode
Automatic
C-2
Manual
In case “Automatic” sensor calibration cannot apply to the media, please use
“Manual” function to calibrate the sensor manually.
Cont. Mode
Automatic
>
Manual
Exit
2/3
When entering [Manual] option, you will see following message. Please
complete these steps :
Cont. Mode
Remove Label
Intensity
Ref. Level
x
xxx
Cont. Mode
Scan Paper
Intensity
Ref. Level
x
xxx
Cont. Mode
Complete
Intensity
Ref. Level
B20730-01
1. Remove the continuous label. Press
the
button to set the value
into the printer.
x
xxx
2. Then, put the continuous label under
the media sensor. Press the
button to set the value into
the printer.
3. The sensor calibration is complete.
Press the
button the LCD
screen will return to the previous
menu.
Page 48 of 73
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© Panduit Corp. 20
013
3.1.4
T
TDP43HE, TDP43HE/E,
TD
DP46HE & T
TDP46HE/E
USER
R MANUAL
Serial Comm.
C
3.1.4.1 Baud Rate
Seri
ial Comm.
1/5
Baud Rate
R
4/9
> 9600 bps
>
Baud Rate
Parity
19200 bps
Data Bits
38400 bps
This option is us
sed to set the
e RS-232 ba
aud rate. The
e default settting is 9600 bps. Press
buttton to
and
button
ns to select the different baud rate an
nd press
set the value into
o printer. Wh
hen you ente
er this list, th
he baud rate value in the
e right side o
of “>”
icon is the current setting in the printer. Press
key tto cancel the
P
e setting and
d return
to the previous menu.
m
B20
0730-01
Pag
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© Panduit Corp. 2013
3.1.4-2
TDP43HE, TDP43HE/E,
TDP46HE & TDP46HE/E
USER MANUAL
Parity
Serial Comm.
2/5
Parity
Baud Rate
>
Parity
Odd
Data Bits
Even
1/4
> None
This option is used to set the RS-232 parity. The default setting is “None”. Press
and
buttons to select the different parity and press
button to set the value into
printer. When you enter this list, the parity in the right side of “>” is the printer current setting.
Press
key to cancel the setting and return to the previous menu.
3.1.4-3
Data Bits
Serial Comm.
Baud Rate
Parity
>
Data Bits
3/5
Data Bits
2/3
7
> 8
Exit
This option is used to set the RS-232 Data Bits. The default setting is “8” data bits. Press
and
buttons to select the different Data Bits and press
button to
set the value into printer. When you enter this list, the Data Bits in the right side of “>” icon is
the printer current setting. Press
key to cancel the setting and return to the
previous menu.
3.1.4-4
Stop Bit(s)
Serial Comm.
4/5
Stop Bit(s)
Parity
Data Bits
2
>
Stop Bit(s)
Exit
1/3
> 1
This option is used to set the RS-232 Stop Bits. The default setting is “1” stop bit. Press
and
buttons to select the different Stop Bits and press
button to
set the value into printer. When you enter this list, the option in the right side of “>” icon is the
printer current setting. Press
key to cancel the setting and return to the previous
menu.
B20730-01
Page 50 of 73
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013
T
TDP43HE, TDP43HE/E,
TD
DP46HE & T
TDP46HE/E
USER
R MANUAL
3.1.5
5 Etherne
et
Use this menu to
o configure internal Ethe
ernet settingss, check the printer’s Eth
hernet module
statu
and
us, and resett the Etherne
et module. Press
P
buttonss to select the
key to
different options and press
bu
utton to ente
er the option.. Press
cel the settin
ng and return
n to the prev
vious menu.
canc
3.1.5
5-1
Status:
S
(IP Address
A
/ MAC)
Use
e this menu to check th
he Ethernet setting sta
atus.
3.1.5
5-2
IP
P Address
Ethernet
E
1/3
IP Add
dress
Statu
us
1/3
0.0.0.0
> Status
> IP Address
Subnet
t Mask
Configure
e
MAC
C
Exit
Exi
it
0.0.0.0
Gateway
0.0.0.0
The
T IP addre
ess informatiion will be sh
hown on the
e LCD displayy. Please prress
or
button to return
r
to the previous me
enu.
3.1.5
5-3
MAC
M
Eth
hernet
>
Status
Configure
Exit
1/3
Statu
us
IP Address
2/3
MAC Ad
ddress
001B82
2-FF0918
> MAC
C
Exi
it
The MAC addres
ss informatio
on will be sh
hown on the LCD displayy. Please pre
ess
or
button
b
to retu
urn to the pre
evious menu
u.
B20
0730-01
Pag
ge 51 of 73
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© Panduit Corp. 2013
TDP43HE, TDP43HE/E,
TDP46HE & TDP46HE/E
USER MANUAL
3.1.5-4
Configure: (DHCP / Static IP)
Use this menu to set the printer’s DHCP and Static IP.
3.1.5-5
DHCP
Ethernet
2/4
Configure
Status
>
Configure
Static IP
Reset
Exit
1/3
> DHCP
Press the
enter. Press
and
buttons to select the DHCP function and press
key to cancel the setting and return to the previous menu.
to
DHCP
SELECT: MENU:
YES
NO
Press
Press
3.1.5-6
button the printer will set DHCP and restart to reset the setting.
button to return to the previous menu.
Static IP
Use this menu to set the printer’s IP address, subnet mask and gateway.
Ethernet
Status
>
Configure
Exit
2/3
Configure
2/3
DHCP
> Static IP
Exit
Press
and
buttons to select the different options and press
button to enter the option. Press
key to cancel the setting and
return to the
previous menu.
IP Address
Subnet Mask
Gateway
000.000.000.000
000.000.000.000
000.000.000.000
Press
button to move the cursor from left to right digits and press the
button to scroll the value from “0” to “9”. Press
button to next setting.
B20730-01
Page 52 of 73
8-2013
© Panduit Corp. 20
013
T
TDP43HE, TDP43HE/E,
TD
DP46HE & T
TDP46HE/E
USER
R MANUAL
Static IP
I
SELE
ECT:
YES
MENU
U:
NO
ss the
Pres
3.2
button printer will re
estart to rese
et the Ethern
net module ssetting. Presss
key to cancel the
e setting.
File
e Manage
er
This feature
e is used to check
c
the priinter available memory a
and file list.
3.2.1 File Listt
Use this menu to
o show, dele
ete and run (.BAS)
(
the filles saved in the printer DRAM/Flash
h/Card
mory.
mem
To show the files
s：
File
e Manager
> Fi
ile List
1/4
File Lis
st
> FLASH
Av
vail. Memo
ory
CARD
De
el. All Files
Exit
2/4
FLA
ASH File L
List
> D
DEMO.TTF
D
DEMO.BAS
B20
0730-01
Pag
ge 53 of 73
8
8-2013
© Panduit Corp. 2013
TDP43HE, TDP43HE/E,
TDP46HE & TDP46HE/E
USER MANUAL
To delete the file：Please follow the order to press the
button.
FLASH File List
DEMO.TTF
1.75 MB
> DEMO.TTF
DEMO.BAS
DOWN:
Delete
To run the file (.BAS)：Please follow the order to press the
button.
FLASH File List
DEMO.BAS
DEMO.TTF
406 Byte(S)
> DEMO.BAS
DOWN:
SELECT:
Delete
Run
3.2.2 Avail. Memory
Use this menu to show available memory space.
File Manager
2/4
Avail. Memory
File List
DRAM:
> Avail. Memory
FALSH:
Del. All Files
CARD:
256 KB
6656 KB
0 KB
3.2.3 All Files
Use this menu to delete all files. Press
button to delete all files in the device. Press
to cancel deleting files and go back to previous menu.
File Manager
File List
Avail. Memory
> Del. All File
3/4
File List
1/4
Del. All Files
> DRAM
FALSH
SELECT:
CARD
MENU:
YES
NO
B20730-01
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© Panduit Corp. 20
013
3.3
T
TDP43HE, TDP43HE/E,
TD
DP46HE & T
TDP46HE/E
USER
R MANUAL
Diiagnostic
cs
3.3.1 Print Co
onfig.
This feature is used to print current
c
printter configura
ation to the la
abel. On the configuratio
on
d test pattern
n, which is u
useful for che
ecking if the
ere is any do
ot
printtout, there is a print head
damage on the print
p
head he
eater elemen
nt.
Diag
gnostics
1/4
Self Test …
> Pr
rint Config
g.
Prin
nting …
1/1
Du
ump Mode
Ro
otate Cutte
er
B20
0730-01
Pag
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© Panduit Corp. 20
013
3.3.2
2
T
TDP43HE, TDP43HE/E,
TD
DP46HE & T
TDP46HE/E
USER
R MANUAL
Dump Mode
M
Capttures the data from the communicat
c
ions port and
d prints out tthe data received by priinter. In
the dump
d
mode, all characte
ers will be prrinted in 2 co
olumns as fo
ollowing. The
e left side
charracters are re
eceived from
m your system
m and right sside data arre the corressponding
hexa
adecimal value of the characters. It allows
a
userss or engineerrs to verify a
and debug th
he
prog
gram.
Diag
gnostics
Pr
rint Config.
2/4
Printing …
Dump
p Mode
1/1
> Du
ump Mode
Ro
otate cutt
ter
Note
e:
1. Dump
D
mod
de requires
s 4” wide paper
p
width
h.
2. Turn
T
off / on
o the pow
wer to resum
me printerr for norma
al printing.
3. Press
P
FEED
D button to
o go back to the prev
vious men
nu.
B20
0730-01
Pag
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© Panduit Corp. 20
013
USER
R MANUAL
T
TDP43HE, TDP43HE/E,
TD
DP46HE & T
TDP46HE/E
3.3.3
3 Rotate Cutter
C
In ca
ase paper is jammed in the
t cutter, th
his feature ca
an rotate the
e cutter blade
e forward orr
reverse direction
n, which is he
elpful to rem
move the jam
mmed paper e
easily from tthe cutter.
Diag
gnostics
Pr
rint Config.
3/4
UP:
Fwd
d.
DOWN:
Re
ev.
Du
ump Mode
> Ro
otate Cutt
ter
MENU:
Exi
it
Note
e: Panduitt does not currently offer a Cuttter modulle.
3.4
Lan
nguage
This option is use
ed to setup the
t language
e on LCD dissplay.
and
a
buttons to scroll th
he curser to
o desire lan
nguage and press
button
n to select this option. Press
P
key to cancel the setting
g and
vious menu. The default language se
etting is Eng
glish.
returrn to the prev
Press
3.5
Serrvice
sed to restorre printer setttings to defa
aults and dissplay printerr mileage
This feature is us
mation.
inform
B20
0730-01
Pag
ge 57 of 73
8
8-2013
© Panduit Corp. 2013
TDP43HE, TDP43HE/E,
TDP46HE & TDP46HE/E
USER MANUAL
3.5.1 Initialization
Service
1/3
Initialization
Initializing …
> Initialization
Mileage Info.
SELECT
Exit
MENU
YES
NO
The printer settings are restored to defaults as below once printer is initialized.
Note : When printer initialization is done, please calibrate the gap or black mark sensor
before printing.
Parameter
Speed
Default setting
TDP43HE / TDP43HE/E：
4 IPS (101.6 mm/sec)
TDP46HE / TDP46HE/E：
3 IPS (76.2 mm/sec)
Density
8
Label width
4.00”(101.6mm)
Label height
4.00”(101.6mm)
Sensor type
Gap sensor
Gap setting
0.12”(3.0mm)
Print direction
0
Reference point
0,0(upper left corner)
Offset
0
Print mode
Batch mode
Serial port settings 9600 bps, none parity, 8 data bits, 1 stop bit
Code page
850
Country code
001
Clear flash memory No
B20730-01
Shift X
0
Shift Y
0
Gap sensor
sensitivity
3 (Will be reset. Need to re-calibrate the gap)
Bline sensor
sensitivity
2 (Will be reset. Need to re-calibrate the gap)
Language
English
IP address
DHCP
Page 58 of 73
8-2013
© Panduit Corp. 2013
USER MANUAL
TDP43HE, TDP43HE/E,
TDP46HE & TDP46HE/E
3.5.2 Mileage Info.
Use this option to check the printed mileage (displayed in meter).
Service
1/3
Mileage: (m)
Initialization
> Mileage Info.
4016
Labels: (pcs.)
Exit
4.
51698
Diagnostic Tool
The Diagnostic Utility is a toolbox that allows users to explore the printer’s settings and status;
change printer settings; download graphics, fonts, and firmware; create printer bitmap fonts;
and to send additional commands to the printer. Using this convenient tool, you can explore
the printer status and settings and troubleshoot the printer. The Diagnostic Utility is located on
the provided driver disc, in the “Utility” folder.
Note: This utility works with printer firmware V6.00 and later versions.
B20730-01
Page 59 of 73
8-2013
© Panduit Corp. 2013
4.1
USER MANUAL
TDP43HE, TDP43HE/E,
TDP46HE & TDP46HE/E
Start the Diagnostic Tool
1. Double click on the Diagnostic tool icon
to start the software.
2. There are four features (Printer Configuration, File Manager, Bitmap Font
Manager, Command Tool) included in the Diagnostic utility.
Features tab
Interface
Printer functions
Printer setup
Printer Status
B20730-01
Page 60 of 73
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© Panduit Corp. 2013
TDP43HE, TDP43HE/E,
TDP46HE & TDP46HE/E
USER MANUAL
4.2 Printer Function (Calibrate sensor, Ethernet setup,
RTC setup………)
1. Select the PC interface connected with printer.
2. Click the “Function” button to setting.
3. The detail functions in the Printer Function Group are listed as below.
Function
Calibrate Sensor
Ethernet Setup
Description
Calibrate the sensor specified in the Printer Setup
group media sensor field
Setup the IP address, subnet mask, gateway for
the on board Ethernet (Please refer to next
section)
RTC Time
Synchronize printer Real Time Clock with PC
Print Test Page
Print a test page
Reset Printer
Reboot printer
Factory Default
Initialize the printer and restore the settings to
factory default.
Dump Text
To activate the printer dump mode.
Ignore AUTO.BAS
Ignore the downloaded AUTO.BAS program
Configuration Page
Print printer configuration
Note: For more information about Diagnostic Tool, please refer to the diagnostic utility
quick start guide in the CD disk \ Utilities directory.
5.
Setting Ethernet by Diagnostic Utility
The Diagnostic Utility is enclosed in the CD disk \Utilities directory. Users can use Diagnostic
Tool to setup the Ethernet by RS-232, USB and Ethernet interfaces. The following contents will
instruct users how to configure the Ethernet by these three interfaces.
B20730-01
Page 61 of 73
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© Panduit Corp. 2013
5.1
USER MANUAL
TDP43HE, TDP43HE/E,
TDP46HE & TDP46HE/E
Using USB interface to setup Ethernet interface
1. Connect the USB cable between the computer and the printer.
2. Turn on the printer power.
3. Start the Diagnostic Utility by double clicking on the
icon.
Note: This utility works with printer firmware V6.00 and later versions.
4. The Diagnostic Utility default interface setting is USB interface. If USB interface is
connected with printer, no other settings need to be changed in the interface field.
5. Click on the “Ethernet Setup” button from “Printer Function” group in Printer Configuration
tab to setup the IP address, subnet mask and gateway for the on board Ethernet.
B20730-01
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© Panduit Corp. 2013
5.2
USER MANUAL
TDP43HE, TDP43HE/E,
TDP46HE & TDP46HE/E
Using RS-232 interface to setup Ethernet interface
5.
Connect the computer and the printer with a RS-232 cable.
6.
Turn on the printer power.
7.
Start the Diagnostic Utility by double clicks on the
icon.
Note: This utility works with printer firmware V6.00 and later versions.
8.
Select “COM” as interface then click on the “Setup” button to setup the serial port baud
rate, parity check, data bits, stop bit and flow control parameters.
9.
Click on the “Ethernet Setup” button from printer function of Printer Configuration tab to
setup the IP address, subnet mask and the gateway for the on board Ethernet.
B20730-01
Page 63 of 73
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© Panduit Corp. 2013
5.3
USER MANUAL
TDP43HE, TDP43HE/E,
TDP46HE & TDP46HE/E
Using Ethernet interface to setup Ethernet interface
10. Connect the computer and the printer to the LAN.
11. Turn on the printer power.
12. Start the Diagnostic Utility by double clicks on the
icon.
Note: This utility works with printer firmware V6.00 and later versions.
13. Select “Ethernet” as the interface then click on the “Setup” button to setup the IP
address, subnet mask and gateway for the on board Ethernet.
14. Click the “Discover Device” button to explore the printers that exist on the network.
15. Select the printer in the left side of listed printers, the correspondent IP address will be
shown in the right side “IP address/Printer Name” field.
16. Click “Change IP Address” to configure the IP address obtained by DHCP or static.
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USER MANUAL
TDP43HE, TDP43HE/E,
TDP46HE & TDP46HE/E
The default IP address is obtained by DHCP. To change the setting to static IP address, click
“Static IP” radio button then enter the IP address, subnet mask and gateway. Click “Set IP” to
take effect the settings.
Users can also change the “Printer Name” by another model name in this field, then click “Set
Printer Name” to take effect this change.
Note: After clicking the “Set Printer Name” or “Set IP” button, printer will reset to take
effect the settings.
17. Click “Exit” button to exit the Ethernet interface setup and go back to Diagnostic Tool main
screen.
Factory Default button
This function will reset the IP, subnet mask, gateway parameters obtained by DHCP and reset
the printer name.
Web setup button
Except to use the Diagnostic Utility to setup the printer, you can also explore and configure
the printer settings and status or update the firmware with the IE or Firefox web browser. This
feature provides a user friendly setup interface and the capability to manage the printer
remotely over a network.
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6.
USER MANUAL
TDP43HE, TDP43HE/E,
TDP46HE & TDP46HE/E
Troubleshooting
6.1
Common Problems
The following guide lists the most common problems that may be encountered when
operating this printer. If the printer still does not function after all suggested solutions have
been invoked, please contact the Customer Service Department of your purchased reseller
or distributor for assistance.
Problem
Possible Cause
Power indicator does  The power cord is not
not illuminate
properly connected.
Recovery Procedure
 Plug the power cord in printer and outlet.
 Switch the printer on.
Carriage Open
 The printer carriage is open.
 Please close the print carriage.
No Ribbon
 Running out of ribbon.
 The ribbon is installed incorrectly.
 Supply a new ribbon roll.
 Please refer to the steps in user’s manual
to reinstall the ribbon.
No Paper
 Running out of label.
 The label is installed incorrectly.
 Gap/black mark sensor is not
calibrated.
 Supply a new label roll.
 Please refer to the steps in user’s manual
to reinstall the label roll.
 Calibrate the gap/black mark sensor.
Paper Jam
 Gap/black mark sensor is not
set properly.
 Make sure label size is set properly.
 Labels may be stuck inside the
printer mechanism.
 Calibrate the gap/black mark sensor.
 Set label size correctly.
Take Label
 Peel function is enabled.
 Panduit does not offer a Peeler module, at
this time.
 Change Print Mode to None or Batch
 Cutter function is enabled.
 Panduit does not offer a Cutter module, at
this time.
 Change Print Mode to None or Batch
UP :
DOWN :
MENU :
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Not Printing
TDP43HE, TDP43HE/E,
TDP46HE & TDP46HE/E
USER MANUAL
 Cable is not well connected to serial
or USB interface or parallel port.
 The serial port cable pin
configuration is not pin to pin
connected.
 Re-connect cable to interface.
 If using serial cable,
- Please replace the cable with pin to
pin connected.
- Check the baud rate setting. The default
baud rate setting of printer is 9600,n,8,1.
 If using the Ethernet cable,
- Check if the Ethernet RJ-45 connector
green LED is lit on..
- Check if the Ethernet RJ-45 connector
amber LED is blinking.
- Check if the printer gets the IP address
when using DHCP mode.
- Check if the IP address is correct when
using the static IP address.
- Wait a few seconds let the printer get the
communication with the server then check
the IP address setting again.
 Chang a new cable.
 Ribbon and media are not compatible.
 Verify the ribbon-inked side.
 Reload the ribbon again.
 Clean the printhead.
 The print density setting is incorrect.
 Printhead’s harness connector is not well
connected with printhead. Turn off the
printer and plug the connector again.
 Check if the stepping motor is plugging in
the right connector.
 Check your program if there is a command
PRINT at the end of the file and there must
have
 CRLF at the end of each command line.
Memory full
( FLASH / DRAM )
 The space of FLASH/DRAM is full.
 Delete unused files in the FLASH/DRAM.
 The max. numbers of file of DRAM is 256 files.
- The max. user addressable
memory space of DRAM is
2048KB.
 The max. numbers of file of FLASH is 256 files.
- The max. user addressable memory
space of FLASH is 6656 KB.
SD card is unable
to use
 SD card is damaged.
 SD card doesn’t insert correctly.
 Use the non-approved SD
card manufacturer.
 Use the supported capacity SD card.
 Insert the SD card again.
 The supported SD card spec and the
approved SD card manufacturers, please
refer to section 2.2.3.
PS/2 port does not
work









B20730-01
Did not turn off power prior to plug in
the PS/2 keyboard.
PS/2 keyboard is damaged.
PS/2 keyboard doesn’t plugin correctly.
 There is no BAS file in the printer.
Page 67 of 73
Turn off printer power prior to plug in the PS/2
keyboard.
Plug the PS/2 keyboard again.
Make sure the keyboard is fine.
Make sure if there is any BAS file
downloaded into printer.
8-2013
© Panduit Corp. 2013
USER MANUAL
TDP43HE, TDP43HE/E,
TDP46HE & TDP46HE/E
Poor Print Quality
 Ribbon and media is loaded incorrectly
 Dust or adhesive accumulation on
the print head.
 Print density is not set properly.
 Printhead element is damaged.
 Ribbon and media are incompatible.
 The printhead pressure is not
set properly.
 Reload the supply.
 Clean the printhead.
 Clean the platen roller.
 Adjust the print density and print speed.
 Run printer self-test and check the print head
test pattern if there is dot missing in the
pattern.
 Change proper ribbon or proper label media.
 Adjust the printhead pressure adjustment knob.
o If the left side printout is too light,
please adjust the left side pressure
adjustment knob to the higher index
(higher pressure). If the pressure
adjustment knob has been adjust to
index “5” and the poor print quality is
still at the left side of the printout,
please adjust the pressure
adjustment knob to index “1” and use
the Z-axis adjustment knob to fine
tune the pressure.
o If the right side printout is too light, please
adjust the right side pressure adjustment
knob to the higher index (higher pressure) to
improve the print quality.
 If the label thickness is more than 0.22 mm,
the print quality might be not good enough,
please adjust the heater line adjustment
screw counter clockwise to get the best print
quality.
 The release lever does not latch the
printhead properly.
LCD panel is dark
but
the LEDs are “ON”
 The printer initialization
is unsuccessful.
 Turn the printer “OFF” and “ON” again.
 Initialize the printer.
LCD panel is dark
and
the LEDs are “ON”,
but the label is
feeding forward
 The LCD panel harness connector
is loose.
 The LCD panel harness connector is plugged
upside down.
Ribbon end sensor
doesn’t work
 The ribbon sensor hole is covered
with dust.
 Clear the dust in the sensor hole by the blower.
Label feeding is not
stable (skew)
when printing
 The media guide does not touch the
edge of the media.
 If the label is moving to the right side, please
move the label guide to left.
 If the label is moving to the left side, please
move the label guide to right.
Skip labels
when printing
 Label size is not specified properly.
 Sensor sensitivity is not set properly.
 The media sensor is covered with
dust.
 Check if label size is setup correctly.
 Calibrate the sensor by Auto Gap or
Manual Gap options.
 Clear the GAP/Black mark sensor by blower.
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USER MANUAL
The vertical printing  Media sensor sensitivity is not
position is incorrect
set properly.
 Label size is incorrect.
 The vertical offset setting in the driver
is incorrect.
The horizontal
printing position is
incorrect
Missing printing on
the left or right
side of label
Real Time Clock
time is incorrect
when rebooting
the printer
Irregular printing
6.2
 Adjust the Top Offset (Print  Features) or
Label Offset (Print  Properties  Advanced
Setup) parameters, within the “Print” windows.
 Set the correct label size.
 Press [MENU] 
[SELECT] x 3 
[DOWN] x
5 
[SELECT] to fine tune the parameter of
Shift X.
 Adjust “Left Offset” (Print  Features).
 Set the correct label size.
 The battery has run down.
 Check if there is a battery on the main board.
Power and Error LEDs  Power switch OFF and ON too fast.
are blinking fast
Gray line on
the blank label
 "Set the correct label size.
 Wrong label size setup.
 The parameter Shift X in LCD menu
is incorrect.
 The Left Offset setting, within
“Features”, in incorrect.
 Wrong label size setup.
Multi interface board  The installation is incorrect.
doesn’t work
Wrinkle Problem
TDP43HE, TDP43HE/E,
TDP46HE & TDP46HE/E







 Check if the board is plugged in the
right connector.
 Turn off the printer and wait all LEDs are
dark, and turn on the printer again.
Printhead pressure is incorrect.
Ribbon installation is incorrect.
Media installation is incorrect.
Print density is incorrect.
Media feeding is incorrect.
The printhead is dirty.
The platen roller is dirty.
 Please refer to the next chapter.
 Please set the suitable density to have
good print quality.
 Make sure the label guide touch the edge of
the media guide.
 Clean the printhead when changing a new
label roll
 Clean the platen roller when changing
a new label roll
 The printer is in Hex Dump mode.
 The RS-232 setting is incorrect.
 Turn off and on the printer to skip the dump
mode.
 Re-set the RS-232 setting.
Mechanism Fine Adjustment to Avoid Ribbon Wrinkles
This printer has been fully tested before delivery. There should be no ribbon wrinkle
presented on the media for general-purpose printing application. Ribbon wrinkle is related to
the media thickness, print head pressure balance, ribbon film characteristics, print darkness
setting…etc. In case the ribbon does wrinkle, please follow the instructions below to adjust
the printer parts.
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013
T
TDP43HE, TDP43HE/E,
TD
DP46HE & T
TDP46HE/E
USER
R MANUAL
Adjustable
e
Printer
Parts
Symptom
4. Wrinkle
W
happ
pens from lab
bel lower
5. Wrrinkle happens from labe
el lower
le
eft to upper right
r
directio
on (“ˊ”)
ht to upper left direction (“ˋ”)
righ
FE
EED
DIREC
CTION
Wrinkle
Example
Adjust the print head press
sure
adjus
stment knob
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Adjus
st the print head pressure
adjus
stment knob
b
8
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013
USER
R MANUAL
The print hea
ad pressure adjustment kno
ob has 5 leve
els of
settings. Cloc
ckwise direction adjustmen
nt is to increase
the print head
d pressure. Counter
C
Clock
kwise adjustm
ment
can decrease
e the print head pressure.
If the wrinkle on the label starts
s
from the
e lower left sid
de
to upper right side, please
e do following adjustment.
1. Decrease the right side print head prressure
adjustmentt knob setting 1 level per ea
ach adjustme
ent
then print th
he label again
n to check if wrinkle
w
is gone.
2. If the right side print hea
ad adjustmen
nt knob setting
g
has been set
s to index 1 (the lowest pressure index
x),
please incrrease the left side
s
print hea
ad pressure.
3. If the left side print head
d adjustment knob setting has
been set to
o 5 (the highes
st pressure in
ndex) the wrin
nkle
can’t be av
void, please ro
otate the both
h knobs back to
t
setting 1 th
hen rotate the Z-axis mecha
anism adjustm
ment
knob clockw
wise for a few
w degrees and
d print again for
f
fine tune th
he print head pressure distribution.
T
TDP43HE, TDP43HE/E,
TD
DP46HE & T
TDP46HE/E
print head pre
essure adjustm
ment knob ha
as 5 levels of
The p
settin
ngs. Clockwise
e direction ad
djustment is to
o increase
the prrint head presssure. Counte
er Clockwise adjustment
can d
decrease the p
print head pre
essure.
If the wrinkle on the label starts from the lowe
er right
side tto upper left sside, please do following
adjusstment.
1. De
ecrease the le
eft side print head pressure
e adjustment
kno
ob setting 1 le
evel per each adjustment tthen print
the
e label again tto check if wrrinkle is gone..
2. If tthe left side p
print head adju
ustment knob
b level has
bee
en set to inde
ex 1 (the lowe
est index), ple
ease
inccrease the righ
ht side print h
head pressure
e.
Note for step 3:
*Factory defa
ault setting, th
he Z-axis knob
b is rotated
counter cloc
ckwise to the end of thread
d.
*Turn the Z-a
axis mechanis
sm adjustmen
nt knob
clockwise until you feel th
he knob touch
h the
mechanism
m for the first adjustment.
a
* If th
he wrinkle is still
s there, plea
ase turn the ZZ
axis mechanism
m adjustment knob
k
clockwis
se
abo
out 1/4 circle each time forr adjustment
* If th
he winkled dirrection is cha
ange from “ˊ” to
“ˋ” by adjus
sting the Z-ax
xis mechanism
m
adjustment knob,
k
please turn
t
the Z axis
s mechanism
adjustment knob
k
counter clockwise
c
to avoid
a
the wrin
nkle.
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7.
TDP43HE, TDP43HE/E,
TDP46HE & TDP46HE/E
USER MANUAL
Maintenance
This session presents the cleaning tools and methods to maintain your printer.
1. Please use one of following materials to clean the printer:

Cotton swab

Lint-free cloth

Vacuum / Blower brush

100% ethanol

Panduit Cleaning Kit (PRT-CLN)
2. The cleaning process is described as follows:
Printer Part
Print Head
Method
1. Always turn off the printer before
cleaning the print head.
2. Allow the print head to cool for a
minimum of one minute.
3. Use a cotton swab (Head cleaner pen)
and 100% ethanol to clean the print
head surface.
Interval
Clean the print head when
changing a new label roll
Platen Roller
1. Turn the power off.
2. Rotate the platen roller and wipe it
thoroughly with 100% ethanol and a
cotton swab, or lint-free cloth.
Tear Bar/
Peel Bar
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Use the lint-free cloth with 100%
ethanol to wipe it.
Page 72 of 73
Clean the platen roller when
changing
a new label roll
As needed
8-2013
© Panduit Corp. 2013
TDP43HE, TDP43HE/E,
TDP46HE & TDP46HE/E
USER MANUAL
Sensor
Compressed air or vacuum
Monthly
Exterior
Wipe it with water-dampened cloth
As needed
Interior
Brush or vacuum
As needed
Note:
 Do not touch printer head by hand. If you accidentally touch it, please use ethanol to clean it.
 Please use 100% Ethanol. DO NOT use medical alcohol, which may damage the printer

head.
Regularly clean the print head and supply sensors once change a new ribbon to keep
printer performance and extend printer life.
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