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ID650
Ice Dispensing System
Installation, Operation and Service Manual
Click for Cleaning and Sanitizing Instructions
Following installation, please forward this manual
to the appropriate operations person.
801 Church Lane • Easton, PA 18040, USA
Toll free (877) 612-5086 • +1 (610) 252-7301
www.follettice.com
Order parts online:
www.follettice.com
00925818R02
Contents
Welcome to Follett. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Important Safety Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Ambient Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Drain Plumbing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Clearance and Accessibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Ice Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Detailed Drawing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Cleaning and Sanitizing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Exterior Care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Interior Care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Recommended Semi-Annual Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Wiring Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Front Panels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Dispense Auger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Upper Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Lower Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Base and Drain Lines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Electrical System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2
ID650 Ice Dispensing System
Welcome to Follett
Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability, and outstanding
after-the-sale support. To ensure that this product delivers that same degree of service, we ask that you take a
moment to review this manual before beginning the installation. Should you have any questions or require technical
help at any point, please call our technical service group at (877) 612-5086 or +1 (610) 252-7301.
Before You Begin
After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. If
damage is found, immediately notify the shipper and contact Follett Corporation so that we can help in the filing of
a claim, if necessary.
Check your paperwork to verify that you received the correct dispenser. Follett configuration numbers are designed
to provide information about the type of dispenser you are receiving. The following is an explanation of the model
number.
Icemaker Model Number Configurations
ID
650
Icemaker
Ice Dispensing Bin
Series
650
650 lb (295 kg)
maximum bin capacity
Important Safety Information
Please read and adhere to the following safety information while installing, using, or servicing your Follett ID650
Ice Dispensing System.
1. Always disconnect power before cleaning or servicing the dispenser.
2. The storage area of the dispenser contains mechanical, moving parts. Keep hands and arms clear of this
area unless performing maintenance.
3. The dispenser can accommodate Horizon Chewblet ® ice only. Cube, crushed, flake, other nugget,
bagged or fused ice cannot be used. Use of these ice types can jam or damage the dispenser and void
the warranty. For questions about ice compatibility, call Follett's technical service toll free at
(877) 612-5086 or +1 (610) 252-7301.
4. Ice is slippery. Maintain counters and floors around dispenser in a clean and ice-free condition.
5. Ice is food. Follow the recommended cleaning instructions to maintain cleanliness of delivered ice.
ID650 Ice Dispensing System
3
Specifications
Dimensions
ID650
Width
36.2" (919.5 mm)
Depth
46.9" (1191.3 mm)
Height
77.75" (1974.9 mm)
Unit Shipping Weight
540 lb (245 kg)
Ambient Information
NOTICE!
The ID650 is recommended for indoor use only.
Maximum
Air Temperature
100 F (38 C)
Minimum
40 F (4 C)
Electrical
§§ The ID650 dispenser and its accompanying icemaker require separate electrical circuits, and the equipment
must be grounded.
§§ 220 V, 60 Hz, 1 phase, 5A max, 15A circuit, NEMA 6-15 receptacle
§§ 7 ft. ( 2.13 m) power cord with plug provided
Drain Plumbing
§§
§§
§§
§§
§§
Two (2) 3/4" PVC socket fittings (one for bin drain, one for drain pan) run to floor drain.
DO NOT reduce sizing.
Drains must be hard-piped and insulated.
Maintain at least a 1/4" per foot (1 cm per 31 cm) slope on the drain line runs.
DO NOT tee drains together or into icemaker drain line.
Clearance and Accessibility
§§ 12" (305 mm) minimum to right of dispenser for service.
§§ 4" (102 mm) minimum behind the dispenser for drain connection.
§§ A door opening no less than 34.625" (879.5 mm) wide and an unobstructed path to the installation site.
Ice Type
§§ The dispenser can accommodate Horizon Chewblet® ice only. Cube, crushed, flake, other nugget, bagged
or fused ice cannot be used. Use of these ice types can jam or damage the dispenser and void the
warranty. For questions about ice compatibility, call Follett's technical service toll free at (877) 612-5086 or
+1 (610) 252-7301.
4
ID650 Ice Dispensing System
Specifications (continued)
Detailed Drawing
36.2" (919 mm)
29.75" (756 mm)
46.9" (1191 mm)
30.75" (781 mm)
4" (102 mm)
drain
clearance
77.75"
(1975 mm)
9" (229 mm)
12" (305 mm)
service
clearance
43"
(1092 mm)
(2) 3/4"
PVC fittings
for drains
10.25"
(260 mm)
SIDE VIEW
FRONT VIEW
NEMA 6-15 plug with 7 ft. (2.13 m) cord
ID650 Ice Dispensing System
5
Installation
WARNING!
No service or maintenance should be performed until the
technician has thoroughly read this service manual. Except for
routine cleaning and sanitizing, only qualified technicians should
attempt to service or maintain this equipment.
The ID650 Dispensing Bin is designed for use with the Follett Horizon™
Chewblet ice. The icemaker is sold separately and can be mounted on top
of the bin, or remotely up to 75 ft. (19 m) away. Model-specific bin tops are
required.
Fig. 1 1. Verify that the dispenser will fit in the desired location. Clearances
of at least 4" (102 mm) behind, and 12" (305 mm) to the right of the
dispenser are required for the drain connection and servicing.
2. It is important to level the dispenser so that the top-mounted
icemaker operates properly. Each of the dispenser's
four legs, which are factory-set at fully retracted, can be
adjusted independently. Turn each leg (clockwise to lower or
counterclockwise to raise) until the dispenser is level (Fig. 1).
3. The drain connections are 3/4" PVC sockets located on the back
of the dispenser (Fig. 2). Provide at least a 1/4" per foot (1 cm per
31 cm) slope on the drain line runs. Insulate the entire drain length
to prevent condensation from forming on the outside of the drain
lines.
4. Make electrical connections in accordance with all local
and national electrical codes. The ID650 dispenser and its
accompanying icemaker require separate electrical circuits, and
the equipment must be grounded.
5. Clean and sanitize the ID650 dispenser prior to first use.
6
ID650 Ice Dispensing System
Fig. 2 3/4" PVC drains
Cleaning and Sanitizing
Exterior Care
A mild detergent cleaner may be used to clean the exterior plastic sides of the bin. Stainless steel portions of the
bin can be cleaned with a stainless steel cleaner such as 3M* Stainless Steel Cleaner & Polish or equivalent.
Interior Care
The interior should be cleaned and sanitized periodically with solutions A and B.
Solution A: Cleaning Solution
Combine 1 oz (30 ml) bleach with 2 gallons (7.6 L) hot water or use an equivalent sanitizer and mix for 200 ppm
available chlorine.
Solution B: Sanitizing Solution
Combine ¼ oz (7 ml) bleach with 2 gallons (7.6 L) hot water or use an equivalent sanitizer and mix for 50 ppm
available chlorine.
Cleaning Brush
A long-handled cleaning brush should be used to access the bottom of the bin.
Recommended Semi-Annual Cleaning
Fig. 3 Follett recommends that you clean and sanitize your ID650 dispenser every
six months using the following procedure (see Fig. 3).
1. Dispense all ice from bin.
2. Disconnect power from icemaker and dispenser.
1
3. Disengage both latches and remove top cover (Fig. 3.1); turn
both middle cover latches inward (Fig. 3.2); remove middle cover
(Fig. 3.3).
4. Remove ice storage window (Fig. 3.4).
3
5. Detach gearmotor’s two latches. Disconnect cable and set aside
gearmotor (Fig. 3.5).
6. Pull out auger (Fig. 3.6).
7. Remove auger tube by unscrewing thumb screw on left side, lift up
retaining clamp and pull tube out of bin. Note position of alignment
slot on upper end for reinstallation (Fig. 3.7).
2
8. Slide chute retainer to left and remove chute (Fig. 3.8).
9. Clean all components, inner bin storage surfaces and dispense
chute surfaces with a brush and cleaning solution A. Rinse
thoroughly with clean water.
10.Sanitize all components and bin storage surfaces with solution B,
but DO NOT rinse.
11. Pour a solution of 8 oz (237 ml) bleach mixed with one gallon
(3.8 L) hot water into both the interior bin drain and drain pan to
help prevent algae growth in the drain lines.
4
5
6
7
12.Reassemble the dispenser and reconnect power.
* 3M is a trademark of 3M Company.
8
ID650 Ice Dispensing System
7
Operation
Follett’s ID650 dispensing system stores and dispenses approximately 650 lbs (295 kg) of Follett Chewblet ice.
The lever-actuated dispense fills cups at a rate of 8 lbs to 10 lbs (3.6 kg to 4.5 kg) of ice per minute and features
a blue dispense light that illuminates the cup. Follett's Horizon™ Ice icemaker is either mounted on top of the
dispenser or can feed the unit remotely from up to 75 ft (19 m) away. An automatic agitation cycle prevents the ice
from congealing by periodically activating agitators inside the bin.
1
2
3
4
5
1. Bin Interlock Switch: Prevents agitation and dispensing when open.
2. Dispense Light: Blue light illuminates cup when lever is depressed.
3. Lever-actuated Dispense: Depressing lever directs ice into cup via stainless chute.
4. Drain Pan: Excess ice is captured in the generous drain pan and melted by the integrated heater.
5. Power Switch: Switches system on or off.
8
WARNING!
Do not turn power off during normal operation. Turning power off disables the agitation cycle and may
lead to congealed ice and damage to the dispenser, voiding the warranty.
ID650 Ice Dispensing System
Troubleshooting
Before calling for service, please check for these common problems.
1. Verify that there is ice in the dispenser and that it is not fused and causing a jam.
2. Verify that the circuit breaker(s) and power switch(es) are in the ON position.
3. Verify that the window is secure and in place. If the window is ajar, the dispenser will not operate.
4. Verify that all drains are clear of obstructions.
Condition
Ice does not dispense
Problem
Action
No ice in bin
Check operation of icemaker.
Dispense lever not working.
Check for contact closure.
Check dispense relay output.
Auger motor not operating.
Check for power to motor.
Check for output from control board.
Check fuses on L1 and L2.
Agitator motor not operating.
Check for power to motor.
Check for output from corresponding motor
controller.
Check fuses on L1 and L2.
Both auger motor and agitator motors are not
operating.
Check that the window is in place.
Check that the window interlock sensor
magnet is in place.
Check that the interlock wires are connected.
ID650 Ice Dispensing System
9
Service
Wiring Diagram
TEMPERATURE
CONTROLLER
220v
6 7 8 9
78
79
74
75
70
71
1 2 3 4
78
74
72
LOWER FRONT COVER
79
73
76
75
76
71
70
FOOT
SWITCH
73
16
J1
21
72
17
10
J20
PROG
PORT
03
04
LWR UPR N/A
J3
WINDOW
SWITCH J4
WINDOW
SW
AUGER BLOWER
GROUND
80
01
01
02
02
LAMP
SWITCH
DISPENSE
LAMP
DISPENSE
LAMP
1
2
3
4
DISPENSE
SWITCH
1
2
WINDOW
SWITCH
J21
POWER
DRAIN PAN
HEATER
5
1 AGIT
08
220VAC
UPPER N/C N/CCOM AUGER BLOWER
AGIT
MOTOR MOTOR
LOWER
J17
J2
RS485
J15
J14
J7
J13 18
J12 20
J6
J5
03
04
J31 BLK
J11
RED
J30 BLK
J10
J29 RED
J9
J8
7
77
1
2
3
4
5
AUGER
MOTOR
11
18
WHT
WHT
20
RED
RED
21
BLK
BLK
GRN
GRN
M3
PINK
BLACK
5
FUSE
BLOCK
RED
BLK
UPPER AGITATOR
MOTOR CONTROL
RED
LOWER AGITATOR
MOTOR CONTROL
BLK
7
AUGER
CAPACITOR
GRAY
1
2
3
4
5
08
FS
L
FS
N
POWER
SUPPLY
+
12V
-
10
29
F1-10A
31
F2-10A
42
17
F3-05A
41
28
30
16
F4-10A
F5-10A
40
F6-05A
39
43 44
1 2 3
V
W
L1 L2
U
28 29
W
26
L1 L2
30 31
BLK-1
BLK-2
BLK-3
GRN
BLK-1
BLK-2
25
V
MAIN
POWER
SWITCH
BLK-3
GRN
U
1
4
2
5
GRN
34
RED
BLK
LOWER
AGITATOR
MOTOR
L3 T3 T9
L2 T2 T8
L1 T1 T7
M1
1
2 3 4
38
GRN
WHT
BLK
RED
UPPER
AGITATOR
MOTOR
L3 T3 T9
L2 T2 T8
L1 T1 T7
T4 T5 T6
GRN
WHT
T4 T5 T6
1
2 3 4
M2
G
L1 L2
INPUT
220V AC / 60HZ
1 PHASE
10
ID650 Ice Dispensing System
Parts
Front Panels
1
2
3
9
4
5
6
7
8
Reference #
Description
Part #
1
Brush, Cleaning
00924555
2
Panel, Upper Assy
00924159
3
Guard, Edge, w/Alignment Pins
00925594
4
Panel, Middle Assy
00924167
5
Pan, Drain Assy
00924183
6
Bumpers, Drip Pan (Two)
00924001
7
Panel, Lower Assy
00924175
8
Handles, All Covers (Two)
00925529
9
Latch, Assy
00924019
ID650 Ice Dispensing System
11
Parts (continued)
Dispense Auger
6
2
7
3
1
8
9
4
10
5
14
11
12
Reference #
1
12
Description
Clamp, Auger Tube Assy (w/knob)
13
Part #
00925024
2
Knob, Auger Clamp
00925065
3
Coupling, Auger Drive Assy
00925263
4
Tube, Auger Assy
00925578
5
Auger
00925347
6
Motor, Auger (w/cable)
00925271
7
Mount, Auger Motor (w/bolts)
00925354
8
Frame, Auger Tube (w/latches)
00925362
9
Cradle, Auger Tube
00925586
10
Screw, Dispense Lever
201186
11
Chute, Dispense
00925487
12
Lever, Dispense w/Pivot
00924712
13
Lever, Dispense, Complete Assy
00924704
14
Frame, Dispense
00925388
ID650 Ice Dispensing System
Parts (continued)
Upper Chassis
12
11
10
13
2
16
1
8
14
5
Reference #
7
3
15
17
6
4
Description
9
Part #
1
Cover, Upper Motor (w/handle)
00924100
2
Guard, Drip Assy
00924118
3
Box, Upper Agitator Motor (w/plates)
00924126
4
Catch, Upper Housing (one)
00924134
5
Magnet, Door Assy
00924548
6
Motor, Upper Agitator (w/cable)
00924209
7
Shaft, Upper Drive (w/key)
00924217
8
Key, Upper Drive Shaft
00924225
9
Bolt, Upper Drive Shaft (w/washer)
00924233
10
Agitator, Upper (w/ thrust washer)
00924340
11
Seal, Shaft, Upper Right Assy
00924316
12
Seal, Shaft, Upper Left Assy
00924324
13
Bearing, Upper Left (w/thrust washer)
00924332
14
Door, Bin Access (w/latch and magnet)
00924506
15
Latch, Door Lock Assy
00924514
16
Plate, Door Strike (w/hardware)
00924522
17
Sensor, Door Assy
00924530
ID650 Ice Dispensing System
13
Parts (continued)
Lower Chassis
12
14
10
11
13
1
3
4
8
7
9
15
2
6
16
5
Reference #
14
Description
Part #
1
Cover, Lower Motor (w/handle)
00925107
2
Box, Lower Agitator Motor (w/plates)
00925123
3
Latch, Draw (one)
00925131
4
Plate, Guide (one)
00925149
5
Bin, Drain Assy
00925057
6
Motor, Lower Agitator (w/cable)
00925206
7
Shaft, Lower Drive (w/key)
00925214
8
Key, Lower Drive Shaft Assy
00925222
9
Bolt, Lower Drive Shaft (w/washer)
00925230
10
Agitator, Lower (w/thrust washer)
00925396
11
Seal, Shaft, Lower Right Assy
00925313
12
Seal, Shaft, Lower Left Assy
00925321
13
Bearing, Lower Left (w/thrust washer)
00925339
14
Seal, Auger Tube Assy
00925537
15
Plate, Base Mount
00925784
16
Cover, Lower Cable Assy
00925164
ID650 Ice Dispensing System
Parts (continued)
Base and Drain Lines
5
2
3
4
1
Reference #
Description
Part #
1
Drain, Cup (w/tubing),Complete Assy
00925073
2
Drain, Bin (w/tubing),Complete Assy
00925081
3
Support, Drain Cup, Assy
00925099
4
Leg, Adjustable, Flange
00925776
5
Base, Assy (w/four legs)
00925198
ID650 Ice Dispensing System
15
Parts (continued)
Electrical System
2
1
8
3
5
6
4
7
Reference #
Description
Part #
1
Cover, Electrical Box
00924654
2
Circuit Board Assy
00924688
3
Power Supply, 12VDC
00924662
4
Capacitor, Auger Motor
00924670
5
VFD, Motor Controller, Upper or Lower
00925651
6
Fuse Block
00925610
7
Fuse, Kit (four 10A, two 5A)
00925628
8
Controller, Drain Pan Heater
00924720
Not shown
Switch, Power, Rocker
00925636
Not shown
Wiring Harness, Agitator Motor
00924613
Chewblet and Follett are registered trademarks, and Horizon is a trademark of Follett Corporation, registered in US.
801 Church Lane • Easton, PA 18040, USA
Toll free (877) 612-5086 • (610) 252-7301
www.follettice.com
00925818R02
05/11