Download British Telecom Studio 3500 Twin

8474 Studio 3500 UG Iss2 [2]
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BT Studio 3500 – Issue 1 – Edition 2.1 –02.04.07 – 7999
BT Studio 3500
User Guide
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BT Studio 3500 – Issue 1 – Edition 2.1 –02.04.07 – 7999
Section
Welcome…
to your BT Studio 3500 Digital Cordless
Telephone Answering Machine
• 50 Name and number phonebook for storing your most frequently
used numbers.
• Digital answering machine for high quality message recording.
• Caller Display shows you who’s calling before you answer the phone*
and keeps a list of your last 40 callers. You can also dial numbers
direct from the Calls list.
• Redial up to 10 of the last numbers called.
• Use up to 5 handsets with your BT Studio 3500 base.
• Make internal calls and transfer external calls between handsets.
• Choose from 5 different ringtones for internal and external calls
as well as numbers stored in the phonebook.
* Requires subscription to your network’s Caller Display service. A quarterly fee may be payable.
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Section
This User Guide provides you with all
the information you need to
get the most from your phone.
Before you make your first call you
will need to set up your phone.
Follow the simple instructions in
‘Getting Started’, over the next
few pages.
• Need help?
If you have any problems setting up or using your
BT Studio 3500 please contact the Helpline on 0870 605
8047 or email [email protected].
Alternatively, you may find the answer in ‘Help’
at the back of this guide.
Hearing aid?
• Please note that the BT Studio 3500 works by sending
radio signals between the base and handset.
These signals may interfere with some hearing aids,
causing a humming noise.
Got everything?
• BT Studio 3500
• BT Studio 3500 base
• 2 x AAA NiMH rechargeable
batteries
• Mains power adaptor
(Item code: 040497)
• Telephone line cord
In addition, if you have
purchased a BT Studio
3500 multipack you will also
have the following for each
additional handset:
• BT Studio 3500 charger
• 2 x AAA NiMH rechargeable
batteries
• Mains power adaptor
(Item code: 032765)
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4
In this guide
Getting started
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Setting up the base and handset . . . . . . . . 6
Set the answering machine day
and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Check the current day and time setting . . . 10
Getting to know your phone
Handset buttons. . . . . . . . . . . . . . . . . . . . . . 11
Handset display icons . . . . . . . . . . . . . . . . . 12
Using the menu . . . . . . . . . . . . . . . . . . . . . . 13
Menu map . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Answering machine base and charger . . . . . 14
Using your phone
Switch the handset power on/off . . . . . . . . 15
Make a call . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Preparatory dialling . . . . . . . . . . . . . . . . . . . 15
End a call . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Receiving calls . . . . . . . . . . . . . . . . . . . . . . . 15
Secrecy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Adjusting the earpiece volume . . . . . . . . . . 16
Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Delete a number from the redial list . . . . . . 17
Delete the entire redial list . . . . . . . . . . . . . 17
Copy a redial number to the phonebook . . . . 17
Keypad lock . . . . . . . . . . . . . . . . . . . . . . . . . 18
Find/Paging . . . . . . . . . . . . . . . . . . . . . . . . . 18
Using the phonebook
Add an entry to the phonebook . . . . . . . . . 19
Dial from the phonebook . . . . . . . . . . . . . . 20
Edit an entry. . . . . . . . . . . . . . . . . . . . . . . . . 20
Delete an entry. . . . . . . . . . . . . . . . . . . . . . . 21
Internal calls . . . . . . . . . . . . . . . . . . . . . . . . . 21
Make an internal call . . . . . . . . . . . . . . . . . . 22
Receive an internal call . . . . . . . . . . . . . . . . 22
Transfer an external call . . . . . . . . . . . . . . . . 22
3-Way call. . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Caller Display & the Calls list
Caller Display . . . . . . . . . . . . . . . . . . . . . . . . 24
Calls list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
View the Calls list . . . . . . . . . . . . . . . . . . . . . 25
Dial a number in the Calls list . . . . . . . . . . . 25
Copy a number to the phonebook . . . . . . . 26
Delete an entry. . . . . . . . . . . . . . . . . . . . . . . 26
Delete the entire Calls list . . . . . . . . . . . . . . 26
Using the answering machine
Switch the answering machine on/off . . . . 27
Listening to your messages . . . . . . . . . . . . 28
Outgoing messages (OGMs) . . . . . . . . . . . . 30
Record your own OGM . . . . . . . . . . . . . . . . 31
Check your current OGM . . . . . . . . . . . . . . . 32
Select the OGM . . . . . . . . . . . . . . . . . . . . . . 33
Re-instate the pre-recorded OGM . . . . . . . 33
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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In this guide
Answer delay . . . . . . . . . . . . . . . . . . . . . . . . 34
Record a memo . . . . . . . . . . . . . . . . . . . . . . 35
Call screening . . . . . . . . . . . . . . . . . . . . . . . . 35
Memory full . . . . . . . . . . . . . . . . . . . . . . . . . 36
Remote access . . . . . . . . . . . . . . . . . . . . . . . 36
Operating your answering machine
from another phone. . . . . . . . . . . . . . . . . . . 36
Set the security PIN code . . . . . . . . . . . . . . 38
Check security code . . . . . . . . . . . . . . . . . . . 38
Handset settings
Handset ringer volume . . . . . . . . . . . . . . . . 39
Handset ringer melody . . . . . . . . . . . . . . . . 39
Handset name . . . . . . . . . . . . . . . . . . . . . . . 40
Language . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Keypad beep on/off. . . . . . . . . . . . . . . . . . . 40
Battery low warning beep on/off . . . . . . . . 41
Out of range warning beep on/off . . . . . . . 41
Keypad lock via the menu . . . . . . . . . . . . . . 41
Auto answer . . . . . . . . . . . . . . . . . . . . . . . . . 42
Set the date . . . . . . . . . . . . . . . . . . . . . . . . . 42
Set the time . . . . . . . . . . . . . . . . . . . . . . . . . 42
Set the alarm . . . . . . . . . . . . . . . . . . . . . . . . 43
Base settings
Base ringer volume . . . . . . . . . . . . . . . . . . . 44
Base ringer melody . . . . . . . . . . . . . . . . . . . 44
Change base PIN code . . . . . . . . . . . . . . . . . 45
Dial mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Emergency default. . . . . . . . . . . . . . . . . . . . 46
Additional handsets and bases
Register a new handset to your base . . . . . 47
Register a different make of handset
to your base.. . . . . . . . . . . . . . . . . . . . . . . . . 48
Selecting a base . . . . . . . . . . . . . . . . . . . . . . 48
De-register a handset . . . . . . . . . . . . . . . . . 49
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
General information
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Environmental . . . . . . . . . . . . . . . . . . . . . . . 52
Product disposal instructions . . . . . . . . . . . 53
Connecting to a switchboard. . . . . . . . . . . . 53
Dialling mode . . . . . . . . . . . . . . . . . . . . . . . . 53
Flash duration . . . . . . . . . . . . . . . . . . . . . . . 53
Access code and entering a pause . . . . . . . 53
Guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Technical information . . . . . . . . . . . . . . . . . 54
R&TTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Declaration of Conformance. . . . . . . . . . . . . . . 55
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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6
Getting started
WARNING
Do not place your BT Studio 3500 in
the bathroom or other humid areas.
Handset range
The BT Studio 3500 has a range of up
to 300 metres outdoors when there
is a clear line of sight between the
base and handset. Any obstruction
between the base and handset will
reduce the range significantly.
With the base indoors and handset
either indoors or outdoors, the range
will normally be up to 50 metres.
Thick stone walls can severely affect
the range.
Signal strength
The icon on your handset display
indicates when you are in range of the
base. When it flashes and you hear a
warning beep, you are out of range
and will need to move closer to the
base.
Location
You need to place your BT Studio 3500 within 2 metres of the
mains power socket and telephone socket so that the cables
will reach.
Make sure it is at least 1 metre away from other electrical
appliances to avoid interference.
Your BT Studio 3500 works by sending radio signals between
the handset and base. The strength of the signal depends on
where you site the base. Putting it as high as possible can
help to provide the best signal.
Setting up the base and handset
1. Plug the power adaptor and telephone cable into the back of
the base.
IMPORTANT
Do not connect the telephone line
cord to the telephone line wall socket
until the handset is fully charged.
Only use the telephone line
cord provided.
The base station should be plugged
into the mains power socket at all
times.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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Getting started
2. Plug the power adaptor into the mains wall socket and switch
the power on. When connected correctly, the green Power
light on the base comes on.
3. Insert the 2 x AAA rechargeable batteries supplied, taking
note of the polarity markings inside the battery
compartment, then slide the battery compartment shut.
WARNING
Never use non-rechargeable
batteries. Only use the approved
batteries. Using unapproved batteries
will invalidate your guarantee and
may damage the telephone.
Talk/Standby time
Under ideal conditions, the handset
batteries should give about 10 hours
30 minutes talk time or 160 hours
standby on a single charge. (This does
not mean you can unplug the base or
leave it for this length of time without
charge).
Please note that new NiMH
rechargeable batteries do not reach
full capacity until they have been in
normal use for several days.
See ‘Battery performance’ on the
following page.
4. Place the handset on the base to charge. You should let the
batteries charge continuously for at least 24 hours.
The batteries and case may become warm during charging,
this is normal.
Battery low warning
If the
icon is flashing in the
display and you hear a warning beep
every minute during a call, you will
need to recharge your handset before
you can use it.
5. Once fully charged, plug the telephone line cord into the
telephone wall socket.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
7
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8
Getting started
Battery performance
To keep the batteries in the best
condition, leave the handset off the
base for a few hours at a time.
Running the batteries right down at
least once a week will help them last
as long as possible.
After charging your handset for the
first time, subsequent charging time for
the batteries is approximately 6–8
hours.
The charge capacity of rechargeable
batteries will reduce with time as they
wear out, thus reducing the
talk/standby time. Eventually they
will need replacing.
New batteries are available from the
BT Studio Helpline on
0870 605 8047 or email
[email protected].
BT Studio 3500 multipack users only:
Place each BT Studio 3500 charger within reach of a mains
power wall socket.
Connect the charger(s) and charge the handset(s)
i. Plug the mains power adaptor into the power socket on the
underside of the charger and plug the other end to the mains
power wall socket.
ii. Insert the 2 x AAA rechargeable batteries supplied, taking
note of the polarity markings inside the battery
compartment, then slide the battery compartment shut.
iii. Place the handset on the charger. You should let the batteries
charge continuously for at least 24 hours.
The display will show the time and the handset number e.g.
2 , to show it is registered to the base.
Your phone is now set up to make and receive calls. Please
note that the answering machine is already switched on and is
ready to answer incoming calls.
To switch the answering machine off press
on the base.
The machine announces “Answer Off”. See page 27 for more
information about your answering machine.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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Getting started
Set the answering machine day and time using
the handset
Your answering machine will automatically add the day and
time each message is received.
Set the day:
1. Press
, scroll
to TAM SETTINGS and press
2. Scroll
to DAY SETTING and press
is displayed.
3. Press
or
to confirm.
.
. The current day
The default day and time setting is
Saturday 12.01 pm.
If you have subscribed to your
network’s Caller Display service, the
day and time will be set on the
handset automatically. However, the
correct day can only be set manually,
see opposite.
to select the required day and press
Set the time:
1. Press
, scroll
to DATE-TIME and press
to CLOCK SET and press
2. Scroll
is displayed.
.
. The current time
3. Use the keypad to set the required time in 24 hour format,
e.g. 18-30 for 6.30pm. Press
to confirm.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
9
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Getting started
Check the current day and time setting
1. Press Stop . The current day and time setting
is announced.
Your BT Studio 3500 is now ready for use.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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Getting to know your phone
11
Handset buttons
Secrecy / Clear / Back
During a call, press to switch secrecy
on/off. When on, your voice will be muted
so your caller cannot hear you, page 16.
In menu mode, press to return to the
previous menu or press and hold to exit
and return to standby.
In enter/edit mode, press to delete
characters and digits, when viewing the
calls/redial list, press to delete the
displayed entry or press and hold to
delete all entries.
Redial / Pause
Press to open the redial list, page 16.
When dialling/storing a number, press to
enter a pause, page 53.
Talk / End call
Press to make, receive and end calls,
page 15.
✱ / Keypad lock
Use to lock/unlock the keypad to prevent
accidental dialling, page 18.
During pulse dialing, press and hold to
switch temporairily to tone dialling.
R / Power On Off
Use with switchboard services and BT
Calling Features.
Menu / OK
Press to open the menu, page 13.
Press to select menu options and to
confirm a displayed option.
▲ Scroll ▼
Scroll up or down through menu options,
calls lists, redial lists and phonebook entries.
Press up or down to open the calls list
menu, page 24.
While the phone is ringing, press ▲ or ▼
to adjust the handset ringer volume,
page 39.
During a call, press ▲ or ▼ to adjust the
earpiece volume, page 16.
Phonebook
Press to open the phonebook,
page 19.
When viewing the redial/Calls list or when
editing, press to exit and return to standby.
Calls
Press to open and scroll through the Calls
list, page 24.
Int
Use to make internal calls and
transfer calls to other BT Studio
3500 handsets registered
to the base, page 21–22.
Press and hold to switch the
handset on/off, page 15.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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12
Getting to know your phone
Standby screen
Battery charge level
Range indicator
Answering machine
Current time
Handset number
Handset display icons
Flashes to indicate an incoming external call
Flashes to indicate new calls list entries received*
External call in progress
Flashes to indicate new answer machine message(s)
received.
Flashes to indicate an incoming internal call
Internal call in progress
3 Way call in progress or transfer external call to
another BT Studio 3500 handset registered to the
base during an external call
Indicates signal strength
Flashes when handset is not registered to the base or if
you go out of range
Menu open
Answered call (when viewing the Calls list)*
Unanswered call (when viewing the Calls list)*
Keypad locked
The displayed number is longer than 12 digits
Battery charge full
Battery charge medium
Battery charge low
Flashing – Battery charge nearly empty
Phonebook open
* This feature requires subscription to your network provider’s Caller Display service. A quarterly fee may be payable.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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Getting to know your phone
13
Using the menu
All your phone’s functions and settings can be accessed
through the main menu. The menu map below shows all
menu options you can choose from.
Quick exit a menu
If you want to exit a menu or cancel
an operation at any time you can
press and hold
to return to the
standby screen.
Press
to enter the menu. The
icon is displayed.
Press
or
to scroll through the menu options. When you
reach the end of the list, the first option is displayed again
and the handset sounds a beep.
To select an option, press
.
To return to the previous menu display, press
.
Menu map
PLAY MESSAGE
PHONEBOOK
TAM SETTINGS
SETUP
HANDSET
DATE – TIME
REGISTER
NEW MSG
ALL MSG
ADD ENTRY
MODIFY ENTRY
DELETE ENTRY
ANS ON/OFF
ANS MODE
MEMO REC
OGM SETTING
DAY SETTING
ANS DELAY
REMOTE CODE
BASE VOLUME
BASE MELODY
DEL HANDSET
PIN CODE
DIAL MODE
DEFAULT
BEEP
DATE SET
CLOCK SET
ALARM SET
SELECT BASE
REG BASE
INT RING VOL
EXT RING VOL
INT MELODY
EXT MELODY
AUTO ANSWER
NAME
LANGUAGE
KEYLOCK?
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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14
Getting to know your phone
Answering machine base and charger
See page 27 for more detailed information about your answering machine.
OGM
Press to hear your outgoing
message.
Find (page)
Press to page handsets
registered to the base.
Can be useful to find
misplaced handsets,
page 18.
Press and hold to enter the
outgoing message mode.
Stop
Stops message playback.
Press to announce the
current day and
time setting.
Use to register handsets
and de-register handsets
registered to the base.
page 47.
§ Skip ©
Vol + –
Adjust playback volume.
Press to skip forward
or backward through
your answering
machine messages.
Press and hold skip §
to switch message alert
on/off, press skip © to
announce the current answer
delay setting.
Answer On/Off
Switches the answering
machine on/off.
Power/In use light
On when the power
is plugged in and
switched on.
Flashes when the
handset is in use.
Microphone
Play/Pause
Play or pause
recorded messages.
Press to play new
messages or press and
hold to play
all message.
New message indicator
Flashes when you have
new answering machine
messages, when you are
recording a message or
operating your answer
machine remotely.
Del
Press to delete recorded
messages during playback or
press to announce the
current remote access
code setting.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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Using your phone
15
Switch the handset power on/off
1. To switch off, press and hold
until the display goes off.
2. To switch the handset on, press and hold
.
Make a call
1. Press
. When you hear the dial tone, dial the phone number.
Preparatory dialling
1. Enter the phone number first. The number is shown in
the display.
2. Press
to dial the number.
Dialling numbers quickly
Numbers can also be dialled direct
from the phonebook (page 20), the
calls list (page 25), or the redial list
(page 16).
If you make a mistake as you
enter the number, press
to delete
a digit.
End a call
1. Press
, or place the handset back on the base/charger.
Receiving calls
1. When the phone rings, press
to answer the call, or if the
handset is on the base or charger, simply lift it to answer the call.
If you would rather press
after lifting the handset to receive
a call, you will need to switch Auto-answer off, see page 42.
Call timer
After the first 15 seconds of your call,
the call timer is displayed.
At the end of your call, the total
duration is not shown for 5 seconds.
Caller Display
If you have subscribed to your
network’s Caller Display service, the
caller’s number (or name, if an exact
number match is found in the
phonebook) will also be displayed,
see page 24.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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16
Using your phone
Secrecy
You can stop your caller from hearing you while you talk to
someone else close by.
1. During a call, press
. The handset microphone is muted
and the display shows MUTE .
2. Press
again to resume your call.
Adjusting the earpiece volume
1. During a call, press
the volume.
to increase or
to decrease
Redial
The last 10 numbers dialled are stored in the redial list.
1. Press
to open the redial list. The most recently dialled
number is displayed. If the number matches an entry stored
in the handset phonebook, the name is displayed.
2. Scroll
or
to the number or name you want.
3. Press
to redial the entry displayed.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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Using your phone
Delete a number from the redial list
1. Press
then scroll
or
to the entry you want.
2. Press
. DELETE ? is displayed, press
to cancel.
to confirm or
Delete the entire redial list
1. Press
to open the redial list, then press and hold
Display shows DELETE ALL ? .
2. Press
to confirm or
.
to cancel.
Display the name or number
In the redial list, when the name is
displayed, you can switch to the
number by pressing
.
Copy a redial number to the phonebook
1. Press
then scroll
you want.
2. Press
or
Each number saved in the redial list
can be up 32 digits long.
through the list to the entry
. The displays shows ADD? . Press
If you need help entering a name, see
page 19.
again.
3. The display shows NAME? Use the keypad to enter the name,
then press
.
4. The number is displayed, edit the number if necessary, then
press
. MELODY 1 is dispayed.
5. Scroll
and
to select a ringtone and press
confirm. The entry is stored.
to
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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Using your phone
Keypad lock
You can lock the handset keypad to prevent accidental
dialling while carrying it around.
You do not need to unlock the keypad to answer a call, just
press
or lift the handset as normal.
1. To lock the keypad press and hold
shows the
icon.
until the display
2. To unlock the keypad press any button, the display shows
PRESS * .
3. Press
within 3 seconds.
Find / Paging
You can alert handset users that they are wanted or locate
a missing handset. Paging calls cannot be answered by
a handset.
1. Press
on the base. All handsets registered to the base
will ring. To stop the ringing, press any button on a handset
or press
again on the base.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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Using your phone
Using the phonebook
You can store up to 50 name and number entries on each
BT Studio 3500 handset registered to your base.
Each name can be up to 12 characters long and each number
up to 24 digits long.
You open the phonebook with the
button.
Add an entry to the phonebook
For each entry you store, you can select one of 5 different
ringtones. For example, you can assign one ringtone to friends
and family and another ringtone to other callers.
1. Press
then scroll
to PHONE BOOK and press
2. The displays shows ADD ENTRY . Press
.
.
3. The displays shows NAME ? . Use the keypad to enter the name
and press
.
4. The displays shows NUMBER ? . Use the keypad to enter the
phone number and press
. It’s best to enter the full number,
including the area code (see ‘Caller Display’on page 24).
To assign a ringtone to a specific caller
you must subscribe to a Caller Display
Service from your network provider.
For more information, see page 24.
Entering names
Use the keypad to enter the letters
shown on each button.
For example to store TOM:
Press
once to enter T.
Press
three times to enter O.
Press
once to enter M.
If the next letter you want to enter is
on the same button, wait a moment
then press the button.
Press
to delete an incorrect
character or digit.
To enter a space press
.
To enter a dash, press
twice.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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Using your phone
5. The display shows MELODY 1 , press
ringtone you want.
or
to select the
6. Press
to confirm. ADD ENTRY is displayed. You can now
enter your next name and number or press
twice to
return to standby.
Display the name or number
When name is displayed, you can
switch between the name and
number by pressing
.
Dial from the phonebook
1. Press
to open the phonebook. The
2. Scroll
or
icon is displayed.
to the entry you want.
Or, search alphabetically by entering the first letter of the
name. The first name that starts with this letter or the nearest
letter in the alphabet will be displayed. You can now refine
your search by scrolling
or .
3. Press
to dial or
to return to standby.
Edit an entry
1. Press
then scroll
to PHONE BOOK and press
2. Scroll
to MODIFY ENTRY and press
.
.
3. Scroll
or
to the entry you want edit, or search
alphabetically and press
.
4. Press
to delete the name if required, then enter the new
name and press
.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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Using your phone
5. Press
to delete the number if required, then enter the
new number and press
.
6. If required, select a new melody then press
to confirm.
7. ADD ENTRY is displayed. You can now enter your next name
and number or press
twice to return to standby.
Delete an entry
1. Press
then scroll
to PHONE BOOK and press
2. Scroll
to DELETE ENTRY and press
.
.
3. Scroll
or
to the entry you want delete, or search
alphabetically.
4. Press
. Display shows CONFIRM ? .
5. Press
to confirm or
to cancel.
Internal calls
If you have more than one handset registered to your base,
you can:
See page 47 for more information on
registering and using additional
handsets with your BT Studio 3500
base.
• make internal calls between handsets
• transfer an external call from one handset to another
• hold a conference call between two internal handsets and an
external call
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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Using your phone
• make an internal call between two handsets while a third is on
an external call
You can have up to 5 handsets registered to your BT Studio
3500 base.
Make an internal call
The handset number is displayed on
standby screen of each handset, eg.
HS 1.
1. Press
The
then enter the handset number (1–5) you want.
icon is displayed to indicate an internal call.
Receive an internal call
1. The
icon is displayed to indicate an internal call and the
number of the handset calling you.
Press
to answer the call.
Transfer an external call
If the other handset user does
not answer:
You can reconnect to your external
caller by pressing
.
Or, if the other handset user does not
answer after 30 seconds you will be
automatically reconnected to your
external caller.
You can transfer an external call to another handset registered
to your base.
1. During an external call, press
. Your caller is put on hold.
2. Enter the number of the handset you want to transfer
the call to.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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Using your phone
3. When the other handset answers press
to transfer the call.
If the other handset does not answer, press
to speak to
your external caller again.
3-Way call
You can hold a three-way conversation between an external
caller and another handset user.
1. During an external call, press
. Your caller is put on hold.
2. Enter the handset number you want to invite.
3. When the handset answers, press
to connect all three
callers. The
icon is displayed to indicate a 3-way call.
4. If the other handset does not answer, press
your external caller.
5. Press
to return to
to end the call.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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Caller Display & the Calls list
Caller Display
For more information on
Caller Display and BT’s other Calling
Features, call BT on
Freefone 0800 800 150.
Caller Display shows who is calling and if the caller’s number
matches an entry stored in the phonebook, the number will
alternate with the name.
During a call, the caller’s details are
replaced by the call timer after 15
seconds. To review the calls list after
the call, press
and then press
to transfer to call timer from the
caller’s details.
To use Caller Display you must first subscribe to your network
provider’s Caller Display service. A quarterly fee may be payable.
Caller information
The display can show the first 12
characters of phone numbers and
names. For this feature to work you
must subscribe to a Caller Display
Service.
With some incoming calls, the
telephone number of the caller is not
available and cannot therefore be
displayed. In this case some
explanatory information will be
displayed.
WITHHELD The caller has withheld
their number.
UNAVAILABLE The number is
unavailable.
Caller Display information contains the full telephone number,
including the area code. So when storing numbers in the
phonebook remember to include the area code, otherwise the
caller’s number will not match.
Calls list
The Calls list stores details of your last 40 calls received,
including the phone number and date and time of the call.
The Calls list also alerts you to unanswered calls.
When a new call is received in the Calls list, the
icon wil
flash in the display when in standby mode to alert you. When
you have viewed the new call, the
icon will disappear but
the icon will remain.
OPERATOR Call from operator.
The list is shared between all handsets registered to the base.
When the Calls list is full, the most recent calls received
automatically replace the oldest calls.
PAYPHONE Call from a payphone.
You open the Calls list with the
RINGBACK Ringback call.
INT NATIONAL International call.
or
button.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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Caller Display & the Calls list
View the Calls list
1. Press
to open the Calls list. If there are no calls in the list,
the display shows EMPTY .
2. Press
or
to scroll through the list. When the icon is
displayed, this call was answered; when the icon is
displayed, the call was unaswered. When you reach the end
of the list, the handset will beep.
If the caller’s number exactly matches an entry stored in the
handset phonebook, the display will alternate between the
name and the number.
Press
to see the caller’s number.
Press
again to see the time and date of the call.
If the telephone number is longer
then 12 digits, the icon is displayed.
Press
again to see the complete
number.
Pressing
again will give you the option to add this
entry in the phonebook if it’s not already stored. If it is
already stored in the phonebook you can still add the entry
again. (See following page).
by pressing
Dial a number in the Calls list
1. Press
then scroll
you want.
2. Press
or
through the list to the entry
to dial the displayed entry.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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Caller Display & the Calls list
Copy a number to the phonebook
1. Press
then scroll
you want.
through the list to the entry
repeatedly until the displays shows ADD? . Press
2. Press
If you need help entering a name, see
page 19.
or
again.
3. The display shows NAME?. Use the keypad to enter the name,
then press
.
4. The number is displayed, edit the number if necessary,
then press
.
5. Scroll
and
to select a ringtone and press
confirm. The entry is stored.
to
Delete an entry
1. Press
then scroll
you want.
2. Press
or
through the list to the entry
. Display shows DELETE ? .
3. Press
to confirm or press
to cancel.
Delete the entire Calls list
1. Press
.
2. Press and hold
3. Press
. Display shows DELETE ALL ?.
to confirm or press
to cancel.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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Using the answering machine
Your BT Studio 3500 can digitally record up to 13 minutes
of messages. As well as recording incoming messages, you
can record memos for other users.
You can operate your answering machine from:
• the base
• the handset
• or remotely, from any other Touchtone telephone,
see page 36.
TM
You will need to set the correct day and time (if you have not
already done so) so that you will know when each message
was received, see page 9.
To check current day and
time setting
Press the Stop button.
Switch the answering machine on/off
Using the base:
Ready to record
The answering machine is pre-set to
ON.
. The machine announces the setting,
Press
for example “Answer Off”.
Using the handset:
1. Press
, scroll
to TAM SETTINGS and press
2. ANS ON/OFF is displayed, press
3. Press
or
.
.
to select either ON or OFF and press
.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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Using the answering machine
Listening to your messages
Using the base:
1. Press
. The number of new messages is announced,
then the new message(s) will be played.
OR
Press and hold
and the number of all (new and old)
messages is announced. The oldest message is played first.
During playback:
Press
, to pause a message. You will hear a beep
every 10 seconds.
Press
If you select a message to be deleted,
it will be deleted at the end of
playback after the 8 second
countdown and confirmation tone.
again to resume playback.
Press
to play the next message.
Press
once to repeat the current message.
Press
twice to play the previous message.
Press
to delete the current message. You will hear,
‘Message deleted’.
Press and hold
to play messages at 1.5 times
normal speed. Release the button to continue playback at
normal speed.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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Using the answering machine
Press Stop to return to the current answering machine mode
On or Off.
At the end of playback:
You will hear ‘End of messages. To delete all messages, press
delete’. You then have 8 seconds in which you can:
a. Press
to delete all messages, you will hear ‘All messages
deleted’.
b. Press Stop to cancel message deletion. This will also save any
messages you have selected individually for deletion. Any
messages not deleted will be saved.
You will hear a beep to confirm when 8 seconds has elapsed.
Using the handset:
1. Press
, PLAY MESSAGE is displayed, press
.
2. NEW MSG is displayed and the number of new messages, press
to play new messages only or scroll
to ALL MSG and
press
to play all your messages. You will need to place the
handset to your ear to hear the message(s).
Adjust the speaker volume
You can adjust the base loudspeaker
volume from low to high.
Press
or
to increase the volume,
to decrease the volume.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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Using the answering machine
During playback:
Press
or
to adjust the playback volume.
Press
or
once to repeat the current message.
Press
or
twice to play the previous message.
Press
or
to play the next message.
Press
to delete the current message. You will hear,
‘Message deleted’.
At the end of playback:
You will hear, “End of messages. To delete all messages, press
delete”. To delete all messages, press
, you will hear, “All
messages deleted”. If you do not press any buttons during
the countdown the display will return to idle and any
messages you selected individually for deletion will be saved.
Outgoing messages (OGMs)
Answer and Record
The pre-set Answer and Record
outgoing message, that allows your
caller to leave a message, is “Hello,
your call cannot be taken at the
moment, so please leave your
message after the tone”.
The outgoing message is the message a caller first hears when
the answering machine picks up their call.
Your BT Studio 3500 has two pre-recorded outgoing
messages, Answer & Record or Answer Only, and you can also
record your own.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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Using the answering machine
Record your own OGM
This will replace the pre-recorded or your own previous
outgoing message. However, you can re-instate the
pre-recorded OGM at any time by deleting your own
recorded OGM.
Using the base:
1. Press and hold
until prompted to select which type of
OGM you want to record.
2. Press and keep holding
to select Answer & Record
or
to select Answer Only. The machine announces
“Please speak after the tone to end recording release the
button”, then a beep is heard.
3. Whilst still holding
or
and clearly, close to the base.
Answer Only
With Answer Only selected, your
caller will hear an announcement only
and will not be able to leave
a message. The pre-set Answer Only
outgoing message is “Hello, your call
cannot be taken at the moment and
you cannot leave a message, so
please call later”.
If recording your own Answer Only
message, remember to advise your
caller that they will not be able to
leave a message.
To reinstate either pre-recorded
message, delete your own message.
, speak your message slowly
4. To end recording, release the
or
button.
Using the handset:
to TAM SETTINGS and press
1. Press
, scroll
2. Scroll
to OGM SETTING and press
.
3. Scroll
to RECORD OGM and press
.
4. Press
press
or
.
.
to select either ANS AND REC or ANS ONLY and
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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Using the answering machine
5. Place the handset to your ear. You will hear, “Please speak
after the tone. To end recording, press #”.
6. After the long beep speak your message slowly and clearly
into the handset, to end recording press
. Your message
will then be played back to you through the handset.
Check your current OGM
Using the base:
1. Press
on the base. The machine announces the type of
OGM and plays it.
Using the handset:
1. Press
, scroll
to TAM SETTINGS and press
2. Scroll
to OGM SETTING and press
3. PLAY OGM is displayed, press
4. Press
press
or
.
.
.
.
to select either ANS AND REC or ANS ONLY and
5. Place the handset to your ear, and you will hear the
current OGM.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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Using the answering machine
Select the OGM
Using the base:
1. Press and hold
your type of OGM.
on the base until prompted to select
2. Press
to select Answer & Record or
to select
Answer Only. The message you select is played.
Using the handset:
to TAM SETTINGS and press
.
1. Press
, scroll
2. Scroll
to ANS MODE and press
3. Press
press
or
to select either ANS AND REC or ANS ONLY and
to confirm.
.
Re-instate the pre-recorded OGM
You can delete your own outgoing message and return to the
pre-recorded outgoing message.
You cannot delete the pre-recorded
OGMs.
Using the base:
1. Press
on the base.
2. While your message is being played, press
.
Using the handset:
1. Press
, scroll
to TAM SETTINGS and press
.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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Using the answering machine
2. Scroll
to OGM SETTING and press
3. Scroll
to DELETE OGM and press
.
.
4. Press
or
to select either ANS AND REC or ANS ONLY and
press
. Your personal OGM has been deleted and the prerecorded OGM will be played.
Time saver
When you call from another phone to
access your messages remotely, if
your answering machine is set to time
saver and you have new messages it
will answer after 2 rings, if you do not
have any new messages, it will answer
after 6 rings. This means you can
hang up after 3 rings knowing you
have no new messages, saving you
time and the cost of the call. Your
handset will automatically return to
standby if no button is pressed for 15
seconds or more.
Answer delay
Answer delay sets the number of times your BT Studio 3500
will ring before the answer machine picks up your call and
starts playing the outgoing message.
You can change this setting to between 2-9 rings or Time
Saver. The default setting is 6 rings. When the answer on/off
setting is set to off, the answer delay is 20 rings.
Using the base:
1. Press and hold the
of rings required.
button and release after the number
Using the handset:
1. Press
, scroll
to TAM SETTINGS and press
2. Scroll
to ANS DELAY and press
display the current setting.
3. Use
press
.
. The handset will
and
to select the number of rings required and
to confirm.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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Using the answering machine
Record a memo
You can record memo messages for other users which can be
played back just like normal messages. Memo’s can only be
recorded using the handset.
Using the handset:
1. Press
, scroll
to TAM SETTINGS and press
.
. Place the handset to
2. Scroll
to MEMO REC and press
your ear and you will hear, “Please speak your messages after
the tone. To end recording, press
” then a beep is heard.
3. You can now record your memo by speaking into the handset,
press
to end recording.
Call screening
When the answering machine is on and takes a call, you can
use the loudspeaker to listen to the caller leaving a message.
The handset display will show SCREEN? If you wish to take
the call while screening, press
.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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Using the answering machine
Your BT Studio 3500 can store up to a
maximum of 13 minutes recording or
59 messages.
Memory full
If there is less than 35 seconds recording time left in the
memory, the caller will hear, “Please complete your call within
35 seconds”, after the outgoing message and before
recording tone.
If the memory becomes full during recording the machine
announces, “Sorry, the memory full”, and ends the call.
When the memory is full, the machine automatically switches
to the Answer Only outgoing message.
Remote access
You can operate your answering machine from any
Touchtone™ phone by calling your BT Studio 3500 and
entering a 3 digit security PIN code.
The default PIN setting is 000. To change it, see ‘Set the
security PIN code’ on page 38. Using a PIN code prevents other
people from accessing your machine without permission.
Operating your answering machine from another phone
1. Dial your telephone number. When you hear your outgoing
message, press ✱. The machine announces, “Please enter
your security code”.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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Using the answering machine
2. Enter your 3-digit PIN (default setting 000) within 8 seconds.
You will hear, ‘You have ‘n’ new messages’ and they will be
played back.
3. If you have no new messages, you will hear, “You have no
new messages, to hear main menu press 1”. If you do not
press 1 within 8 seconds, the machine hangs up.
If you enter the incorrect PIN code
you will be allowed one further
attempt, if it is still incorrect you will
hear ‘Incorrect security code followed
by a beep and then your BT Studio
3500 will hang up.
When you press 1, you will hear the main menu.
Simply follow the instructions as announced:
‘To play all messages press 2’.
‘To play new messages press 3’.
‘To skip back during messages press 4’.
During playback, press 2 to pause and
resume messages. You have up to 1
minute to resume playback or the
machine hangs up.
‘To delete during messages press 5’.
‘To skip forward during messages press 6’.
‘To set answer on or off press 7’.
‘To hear the outgoing message menu press 8’.
‘To set a new security code press 9’.
‘To hear main menu again press 1’.
When the last message is played you will hear,
“End of messages”.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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Using the answering machine
Set the security PIN code
Using the handset:
1. Press
, scroll
to TAM SETTINGS and press
2. Scroll
to REMOTE CODE and press
display the current code.
3. Enter a new code and then press
.
. The handset will
to confirm.
Check security code
1. Press
at the base. The security code is announced.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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Handset settings
39
Handset ringer volume
You can adjust the ring volume and set different levels for
internal and external calls. Choose from 5 levels and Off.
to HANDSET and press
.
1. Press
, scroll
2. Scroll
to INT RING VOL or EXT RING VOL and press
3. Press
or
4. Press
to confirm or to
While the phone is ringing you
can adjust the ringer volume by
pressing
or
.
.
to select the volume (1 – 5 or OFF).
return to the previous menu.
Handset ringer melody
You can set different ringer melodies for internal and external
calls. Choose from 5 different melodies.
1. Press
, scroll
to HANDSET and press
2. Scroll
to EXT MELODY or INT MELODY then press
3. Press
or
4. Press
to confirm or to
.
Calls from numbers stored in the
phonebook will ring using the
ringtone set when storing the entry.
.
to select the ringer melody (1 to 5).
return to the previous menu.
Calls from numbers stored in the phonebook will ring using
the ringer melody set when storing the entry.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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40
Handset settings
Handset name
If you make a mistake press
to delete an incorrect character
or digit.
See ‘Entering names’ on page 19 for
help on entering names.
You can give your handset a name according to use, eg.
Kitchen or Michael. The name appears in the display.
to HANDSET and press
1. Press
, scroll
2. Scroll
to NAME and press
.
.
3. Enter the new handset name and press
to confirm.
The handset name will only be displayed for approximately
20 seconds when no button is pressed.
Your language options are:
English
French
German
Italian
Spanish
Danish
Swedish
Slovak
Dutch
Portugese
Norwegian
Russian
Greek
Hungarian
Polish
Czech
Finnish
Language
1. Press
, scroll
to HANDSET and press
2. Scroll
to LANGUAGE and press
.
.
3. Scroll
or
to select your preferred language
and press
to confirm.
Keypad beep on/off
Whenever you press a button on the handset keypad, the
handset gives a beep. You can switch these beeps on or off.
1. Press
, scroll
to HANDSET and press
2. BEEP is displayed, press
3. KEYTONE is displayed, press
4. Press
or
.
.
.
to select ON or OFF and press
to confirm.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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Handset settings
Battery low warning beep on/off
1. Press
, scroll
to HANDSET and press
2. BEEP is displayed, press
.
.
3. Scroll
to LOW BATTERY and press
4. Press
or
.
to select ON or OFF and press
to confirm.
Out of range warning beep on/off
1. Press
, scroll
to HANDSET and press
2. BEEP is displayed, press
.
.
3. Scroll
to OUT RANGE and press
4. Press
or
.
to select ON or OFF and press
to confirm.
Keypad lock via the menu
You can use the menu to lock the keypad.
1. Press
, scroll
to HANDSET and press
2. Scroll
to KEYLOCK ? and press
The display shows the
icon.
.
See also ‘Keypad lock’ on page 18 for
quick lock and unlock settings.
to confirm.
To unlock the keypad, press any button on the keypad, then
press
within 3 seconds.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
41
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42
Handset settings
Auto answer
Your phone is set to answer calls by lifting the handset off the
base or charger. You can switch this feature off so that calls
always have to be answered by pressing
.
to HANDSET and press
1. Press
, scroll
2. Scroll
to AUTO ANSWER and press
3. Press
or
.
.
to select ON or OFF and press
to confirm.
Set the date
1. Press
, scroll
to DATE-TIME and press
2. Display shows DATE SET , press
.
.
3. Use the keypad to enter the date, e.g. 12--08 for 12th August.
4. Press
to confirm.
Set the time
If you have subscribed to your
network’s Caller Display service, the
day and time will be set on the
handset automatically.
1. Press
, scroll
to DATE-TIME and press
2. Scroll
to CLOCK SET and press
.
.
3. Use the keypad to set the time in the 24 hour format, e.g.
18--30 for 6.30 pm.
4. Press
to confirm.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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Handset settings
Set the alarm
1. Press
, scroll
to DATE-TIME and press
2. Scroll
to ALARM SET and press
3. Press
or
.
.
to select ON or OFF and press
To silence the alarm
When the alarm sounds, press any
button to turn it off.
.
4. If you selected ON , use the keypad to enter the time you want
the alarm to sound, e.g. 07--30 for 7.30 am.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
43
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Base settings
Base ringer volume
You can choose from 5 volume levels and Off.
1. Press
, scroll
to SETUP and press
2. Display shows BASE VOLUME , press
3. Press
or
4. Press
to confirm or to
.
.
to select the volume (1 – 5 or OFF).
return to the previous menu.
Base ringer melody
Choose from 5 different base ringer melodies.
to SETUP and press
1. Press
, scroll
2. Scroll
to BASE MELODY and press
3. Press
or
4. Press
to confirm or to
.
.
to select the ringer melody (1 to 5).
return to the previous menu.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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Base settings
Change base PIN code
Some functions are protected by a 4 digit PIN code which
must be entered if you want to change the settings.
The default PIN is 0000.
to SETUP and press
1. Press
, scroll
2. Scroll
to P IN CODE and press
IMPORTANT
If you change the base PIN, make sure
you keep a record of the new number
on page 55.
.
.
3. Enter the current 4 digit PIN code (default: 0000) and
press
.
4. Enter your new 4-digit PIN and press
5. Re-enter the new PIN again and press
.
to confirm.
Dial mode
Your BT Studio 3500 is set to Tone dialling. In the UK, you
should only need to change this if connected to an older type
of switchboard/PBX which requires Pulse dialling.
to SETUP and press
1. Press
, scroll
2. Scroll
to DIAL MODE and press
3. Press
press
or
.
.
.
to select TONE DIAL or PULSE DIAL and
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
45
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46
Base settings
WARNING
Resetting your phone to its
default settings will delete any entries
in the Phonebook, Redial and Calls list
and will reset the clock and alarm
settings.
Default settings
Low battery beeps . . . . . . . . . .ON
Out of range warning beeps . . OFF
Key beep . . . . . . . . . . . . . . . . . .ON
Auto answer . . . . . . . . . . . . . . .ON
Internal melody . . . . . . . . . . . .1
Reset
You can reset your phone to its default settings.
to SETUP and press
1. Press
, scroll
2. Scroll
to DEFAULT and press
.
.
3. Enter the 4 digit PIN code (default: 0000) and press
4. Display shows CONFIRM?. Press
to the previous menu.
to confirm or
.
to return
The phone will switch itself off and back on again.
All settings will be reset to their default.
Internal volume . . . . . . . . . . . .5
External melody . . . . . . . . . . . .1
External volume . . . . . . . . . . . .5
Ear volume . . . . . . . . . . . . . . . .3
Base melody . . . . . . . . . . . . . . .1
Base ringer volume . . . . . . . . . .5
Phonebook . . . . . . . . . . . . . . . .Empty
Call log list . . . . . . . . . . . . . . . . .Empty
Redial list . . . . . . . . . . . . . . . . . .Empty
Emergency default
If you have lost your PIN code you can still restore your
Studio 1500 to its default settings.
1. Remove and replace the batteries from the handset.
2. Press and hold
while inserting the batteries back in. The
.
display shows DEFAULT. Press
Pin code . . . . . . . . . . . . . . . . . .0000
Dial mode . . . . . . . . . . . . . . . . .Tone
Keypad lock . . . . . . . . . . . . . . .OFF
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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Additional handsets and bases
Up to 5 handsets can be registered and operated from the BT
Studio 3500 base.
Each handset can be registered with up to four bases.
If you buy new handsets to use with your BT Studio 3500
they will have to be registered to the base before you can
use them.
Please note
Handsets that were supplied with
your BT Studio 3500 base are already
registered to it as HS-1, HS-2 etc.
Each additional handset you buy must
be registered with the base.
Register a new BT Studio 3500 handset to your BT Studio
3500 base
1. At the base: Press and hold
for 3 seconds until
you hear two beeps. You now have 90 seconds to register the
handset.
2. At the handset: Press
press
.
3. Scroll
, scroll
to REG BASE and press
IMPORTANT
Before registration, make sure the
handset batteries are fully charged
and that you are close to the base.
to REGISTER and
.
4. Enter the base number (1–4). The numbers flashing are
already in use.
5. The display will show SEARCHING...1 When the handset finds
the base signal, the SEARCHING and base identification
number is displayed.
6. The display will ask for the PIN to be entered. Enter the PIN
(the default setting: 0000) and press
to confirm. You will
hear a beep. The handset is now registered.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
47
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Additional handsets and bases
Naming additional handsets
Once you have registered additional
handsets you may wish to give them a
different name,
see page 40.
If the base is not found after a few seconds, the handset
returns to standby. Try registering again.
When a handset is registered to a base, it is automatically
assigned a number which is displayed on the handset and
must be used for internal calls.
If registration does not work:
• Try again selecting a different base number.
• Make sure there is no other electrical equipment very close by
that may interfere with the registration signal.
IMPORTANT
DECT GAP Profile only guarantees
that basic calling-functions will work
correctly between different
makes/types of handset and base.
There’s a possibility that certain
services such as Caller Display will not
work correctly.
Register a different make of handset to your
BT Studio 3500 base
1. At the base: Press and hold
for 3 seconds until you hear
two beeps. You now have 90 seconds to register the handset.
2. At the handset: Follow the registration instructions given in
your handset’s user guide.
Selecting a base
Handsets can be registered with up to
4 bases.
When your handset is registered to more than one base, for
example, one at work and one at home, you can select the
base you want it connected to.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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Additional handsets and bases
If you select AUTO , your handset will automatically search for
and connect with the base with the strongest signal.
1. Press
, scroll
to REGISTER and press
2. SELECT BASE is displayed, press
.
.
3. All bases that your handset is registered to will be displayed,
e.g. BASE 1 2 3 4. The currently selected base number flashes.
4. Enter the number of the base you want to use. Or, press
to confirm.
to scroll to AUTO . Press
or
When the handset locates the selected base you will hear a
confirmation beep.
De-register a handset
You can use one handset to de-register another handset.
You cannot de-register the handset you are using.
.
to SETUP and press
1. Press
, scroll
2. Scroll
to DEL HANDSET and press
.
3. Enter the PIN code (default setting: 0000) and press
.
4. Enter the handset number. You will hear a confirmation beep
and the display will return to the DEL HANDSET menu.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
49
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Help
Most problems are caused by the telephone and mains power cables being incorrectly
connected, not connected at all, or by the power being turned off.
If you are experiencing a problem with your BT Studio 3500, check the following:
• That the mains power supply is correctly connected at both the base and at any chargers, and
that the power is switched on at the wall socket.
• That the telephone line cord is correctly connected.
• That the handset batteries are installed correctly and charged.
No display
• Check that the batteries are correctly inserted into the handset and fully charged.
• Check that the handset is switched on. Press
.
No dial tone
• Check that the telephone line cord is properly connected.
• Another handset may be using the line. Wait for the other handset to hang up.
icon flashing
• Handset is out of range. Move closer to the base.
• Check the mains power is connected and switched on.
• Handset not registered to the base. To register a handset, see page 47.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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Help
Base or handset does not ring
• Check that the ringer volume has not been set too low or Off, see page 39 and 44.
Keypad does not seem to work
• Check that the keypad lock is not on, see page 18.
• Try removing the batteries and putting them back again.
Incoming caller’s number is not displayed even though you have Caller Display
• Caller has to allow their number to be sent. It has been withheld or is unavailable.
Answering machine will not record new messages
• Is the recording memory full? Play and delete messages, see pages 28-29.
• Is the OGM set to Answer Only? Change the OGM to Answer & Record, see page 33.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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General information
IMPORTANT
This equipment is not designed for making emergency
telephone call when the power fails. Alternative
arrangements should be made for access to emergency
services.
This product is intended for connection to analogue
public switched telephone networks and private
switchboards in the United Kingdom.
• Never dispose of batteries in a fire. There is a serious
risk of explosion and/or the release of highly toxic
chemicals.
Cleaning
• Simply clean the handset and base with a damp (not
wet) cloth, or an anti-static wipe.
• Never use household polish as this will damage the
Safety
• Only use the power supply suitable for the BT Studio
3500 range. Using an unauthorised power supply will
invalidate your guarantee and may damage the
telephone.
• For the handset, use only AAA NiMH batteries with a
minimum capacity of 550mAh.
• Never use other batteries or conventional alkaline
batteries as this could lead to a short circuit or
destroy the battery casing.
• Do not open the handset (except to replace the
handset batteries). This could expose you to high
voltages or other risks.
• Radio signal transmitted between the handset and
base may cause interference to hearing aids.
• It is recommended that advice from a qualified expert
be sought before using this product in the vicinity of
emergency/intensive care medical equipment.
• It is recommended that if you have a pacemaker
fitted you check with a medical expert before using
this product.
product. Never use a dry cloth as this may cause a
static shock.
Environmental
• Do not expose to direct sunlight.
• The product may become warm when the batteries
are being recharged. This is normal. We recommend
that you do not place the product on
antique/veneered wood to avoid damage.
• Do not stand your product on carpets or other
surfaces which generate fibres or place it in locations
preventing the free flow of air over its surfaces.
• Do not submerge any part of your product in water
and do not use it in damp or humid conditions, such
as bathrooms.
• Do not expose your product to fire, explosive or other
hazardous conditions.
• There is a slight chance your phone could be
damaged by an electrical storm.
We recommend that you unplug the power and
telephone line cord during an electrical storm.
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General information
Product disposal instructions
Connecting to a switchboard
The symbol shown here and on the product
means that the product is classed as Electrical
or Electronic Equipment and should not be
disposed with other household or commercial waste
at the end of its working life.
This telephone may be connected to most types of
switchboard, however in the event of any difficulties,
consult your switchboard Service Provider.
The Waste of Electrical and Electronic Equipment
(WEEE) Directive (2002/96/EC) has been put in place
to recycle products using best available recovery and
recycling techniques to minimise the impact on the
environment, treat any hazardous substances and
avoid the increasing landfill.
Your BT Studio 3500 is set to Tone dialling. Some
older switchboards may require Pulse dialling.
To change the dialling mode, see Dial Mode, page 45.
Product disposal instructions for residential users
When you have no further use for it, please remove
any batteries and dispose of them and the product as
per your local authority’s recycling processes. For
more information please contact your local authority
or the retailer where the product was purchased.
Product disposal instructions for business users
Business users should contact their suppliers and
check the terms and conditions of the purchase
contract and ensure that this product is not mixed
with other commercial waste for disposal.
Dialling mode
Flash duration
Your BT Studio is set to a Flash duration of 100ms.
You cannot change the setting.
Access code and entering a pause
Some internal switchboards may require you to enter
an access code (e.g. 9) to get an outside line. So that
the switchboard has time to pick up an outside line
before the rest of the number is dialled, you may
need to add a pause in the dialling sequence. For
example: 9 P 0870 605 8047.
1. After the access code, press
to insert a pause
before entering the telephone number. The display
shows P.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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General information
Guarantee
Within the 12 month guarantee period
Your BT Studio 3500 is guaranteed for a period of 12
months from the date of purchase.
If you experience difficulty using the product, prior to
returning your product, please read the Help section
beginning on page 50, or contact the BT Studio 3500
Helpline for assistance on 0870 605 8047 or email
[email protected].
Subject to the terms listed below, the guarantee will
provide for the repair of, or at BT’s or its agent’s
discretion the option to replace the BT Studio 3500,
or any component thereof, (other than batteries),
which is identified as faulty or below standard, or as a
result of inferior workmanship or materials. Products
over 28 days old from the date of purchase may be
replaced with a refurbished or repaired product.
The conditions of this guarantee are:
• The guarantee shall only apply to defects that occur
within the 12 month guarantee period.
• Proof of purchase is required.
• The equipment is returned to BT or its agent
as instructed.
• This guarantee does not cover any faults or defects
caused by accidents, misuse, fair wear and tear,
neglect, tampering with the equipment, or any
attempt at adjustment or repair other than through
approved agents.
• This guarantee does not affect your
statutory rights.
In the unlikely event of a defect occurring, please
follow the Helpline’s instructions for replacement
or repair.
Outside of the 12 month guarantee period:
If your product needs repair after the guarantee
period has ended, the repair must meet the approval
requirements for connection to the telephone
network. We recommend that you contact BT’s
approved repair agent, on 0870
240 5029 or a local qualified repairer.
Technical information
How many telephones can you have?
All items of equipment have a Ringer Equivalence
Number (REN) which is used to calculate the number
of items that may be connected to any one telephone
line. The BT Studio 3500 has a total REN of 1, i.e. for
a base and up to 6 handsets. Any other instrument
provided by BT may be assumed to have a REN of 1
unless stated otherwise.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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General information
A total REN of 4 is allowed per telephone line. (For
example, if the BT Studio 3500 is used in conjunction
with three extension telephones, each with a REN of
1, then the total = 4.)
R&TTE
For your records
Date of purchase:
Place of purchase:
This product is intended for use within the UK for
connection to the public telephone network and
compatible switchboards.
Serial number:
This equipment complies with the essential
requirements for the Radio Equipment and
Telecommunications Terminal Equipment Directive
1999/5/EC.
For guarantee purposes proof of purchase is required
so please keep your receipt.
Declaration of Conformance
Hereby, Suncorp Technologies declares that this BT
Studio 3500 is in compliance with the essential
requirements and other relevant provisions of
Directive 1999/5/EC.
Enter your phone’s base PIN code here:
[
/
/
/
]
For more information on your PIN code,
see page 45.
The Declaration of Conformance for the BT Studio is
published on the website:
http://www.suncorptech.com/bt
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
55
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Offices worldwide
The services described in this publication are subject to availability
and may be modified from time to time. Services and equipment
are provided subject to British Telecommunications plc’s respective
standard conditions of contract. Nothing in this publication forms
any part of any contract.
© British Telecommunications plc 2007.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
Designed and produced by The Art & Design Partnership Ltd.
Printed in China
BT Studio 3500 (10/07) Issue 2 Edition 1