Download - CyberData Corporation

The IP Endpoint Company
VoIP Clock Kit Wall Mount
Adapter
Operations Guide
Part #011153*, RAL 9002, Gray White, Standard
Part #011154, RAL 9003, Signal White, Optional
*Replaces #011023
Document Part #930283H
CyberData Corporation
2555 Garden Road
Monterey, CA 93940
(831) 373-2601
PoE VoIP Speaker Operations Guide 930283H
Part # 011023
COPYRIGHT NOTICE:
© 2011, CyberData Corporation, ALL RIGHTS RESERVED.
This manual and related materials are the copyrighted property of CyberData Corporation. No part
of this manual or related materials may be reproduced or transmitted, in any form or by any means
(except for internal use by licensed customers), without prior express written permission of
CyberData Corporation. This manual, and the products, software, firmware, and/or hardware
described in this manual are the property of CyberData Corporation, provided under the terms of
an agreement between CyberData Corporation and recipient of this manual, and their use is subject
to that agreement and its terms.
DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by
CyberData Corporation, CyberData Corporation makes no representation or warranty, express or
implied, including any warranty or merchantability or fitness for any purpose, with respect to this
manual or the products, software, firmware, and/or hardware described herein, and CyberData
Corporation assumes no liability for damages or claims resulting from any use of this manual or
such products, software, firmware, and/or hardware. CyberData Corporation reserves the right to
make changes, without notice, to this manual and to any such product, software, firmware, and/or
hardware.
OPEN SOURCE STATEMENT: Certain software components included in CyberData products are
subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL)
“open source” or “free software” licenses. Some of this Open Source Software may be owned by
third parties. Open Source Software is not subject to the terms and conditions of the CyberData
COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open
Source Software is determined by the terms of the GPL, LGPL, or third party, according to who
licenses that software.
Software or firmware developed by CyberData that is unrelated to Open Source Software is
copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied,
modified, reverse-engineered, or otherwise altered without explicit written permission from
CyberData Corporation.
TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are
trademarks of CyberData Corporation. Other product names, trademarks, and service marks may
be the trademarks or registered trademarks of their respective owners.
Phone: (831) 373-2601
Technical Support Ext. 333
The IP Endpoint Company [email protected]
Fax: (831) 373-4193
Company and product information at www.cyberdata.net
Operations Guide
930283H
CyberData Corporation
Revision Information
Revision 930283H, was updated on April 12, 2011 and has the following changes:
• Updates Figure 1-1, "Model Number Label".
• Updates Figure 1-2, "Typical Installation".
• Updates Figure 1-3, "Feature Locations".
• Updates Figure 1-4, "Dimensions".
• Updates Figure 2-5, "Jumper JP1".
• Updates Figure 2-7, "Connecting Power—PoE".
• Updates Figure 2-8, "Connecting Power—Optional Power Injector".
• Updates Figure 2-8, "Connecting Power—Optional Power Injector".
• Updates Figure 2-10, "Connecting Power".
• Updates Figure 2-11, "Jumper JP1".
• Updates Figure 2-14, "Clock Kit Wall Mount Adapter Installation".
• Updates Table 2-3, "Drywall Mounting Kit".
Operations Guide
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CyberData Corporation
Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided for your safety. If the
provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete
outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.
13. Prior to installation, consult local building and electrical code requirements.
Warning
Electrical Hazard: This product should be installed by a licensed electrician
according to all local electrical and building codes.
GENERAL ALERT
Warning
Electrical Hazard: To prevent injury, this apparatus must be securely attached to
the floor/wall in accordance with the installation instructions.
GENERAL ALERT
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CyberData Corporation
Pictorial Alert Icons
GENERAL ALERT
General Alert
This pictoral alert indicates a potentially hazardous situation. This alert will be
followed by a hazard level heading and more specific information about the
hazard.
Ground
This pictoral alert indicates the Earth grounding connection point.
Hazard Levels
Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury. This is limited to the most extreme situations.
Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury.
Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or
moderate injury. It may also alert users against unsafe practices.
Notice: Indicates a statement of company policy (that is, a safety policy or protection of property).
The safety guidelines for the equipment in this manual do not purport to address all the safety
issues of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic,
and health practices and determine the applicability of regulatory limitations prior to use. Potential
safety hazards are identified in this manual through the use of words Danger, Warning, and
Caution, the specific hazard type, and pictorial alert icons.
Operations Guide
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CyberData Corporation
i
Contents
Chapter 1 Product Overview
1
1.1 How to Identify this Product ................................................................................................................2
1.2 Typical System Installation ...................................................................................................................3
1.3 Product Features .....................................................................................................................................4
1.4 Product Specifications ...........................................................................................................................5
1.5 Dimensions .............................................................................................................................................6
Chapter 2 Installing the VoIP Clock Kit Wall Mount Adapter
7
2.1 Pre-Mounting Connections ...................................................................................................................7
2.1.1 Install JP1 Prior to Clock Kit Installation .................................................................................7
2.1.2 Connecting the Clock to the Speaker .......................................................................................8
2.1.3 Connecting Power to the Speaker .............................................................................................9
2.2 Verifying Operation of the Clock Kit Adapter ................................................................................. 11
2.2.1 Identifying the VoIP Clock Kit Jumpers ................................................................................ 11
2.2.2 Power-Up Test ........................................................................................................................... 12
2.3 The Clock Kit Adapter Battery ........................................................................................................... 14
2.3.1 JP1 Battery Enable Jumper for Real-Time Clock Operation ................................................14
2.3.2 Checking the Battery Power Level of the Clock Kit Adapter ............................................. 15
2.3.3 Replacing the Clock Kit Battery .............................................................................................. 15
2.3.4 Seconds Digits Blinking Fast ................................................................................................... 17
2.4 Mounting the Clock Kit Wall Mount Adapter ................................................................................. 18
2.4.1 Parts List ..................................................................................................................................... 18
2.4.2 Mounting .................................................................................................................................... 20
2.4.3 Uploading the Firmware .......................................................................................................... 21
2.4.4 Setting the Time on the Clock Kit Adapter ........................................................................... 21
2.4.5 Confirm that the Speaker is Operational and Linked to the Network .............................21
Appendix A Setting up a TFTP Server
22
A.1 Set up a TFTP Server .......................................................................................................................... 22
A.1.1 In a Windows Environment ................................................................................................... 22
Appendix B Troubleshooting/Technical Support
23
B.1 Frequently Asked Questions (FAQ) .................................................................................................. 23
B.2 Documentation ..................................................................................................................................... 23
B.3 Contact Information ............................................................................................................................ 23
B.4 Warranty ............................................................................................................................................... 24
B.4.1 Warranty & RMA Returns within the United States ........................................................... 24
B.4.2 Warranty & RMA Returns Outside of the United States .................................................... 24
B.4.3 Spare in the Air Policy .............................................................................................................25
B.4.4 Return and Restocking Policy ................................................................................................. 25
B.4.5 Warranty and RMA Returns Page .......................................................................................... 25
Index
Operations Guide
26
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CyberData Corporation
1
1 Product Overview
The Clock Kit enables the CyberData V2 VoIP Ceiling Speaker to be upgraded to a highly visible
public address device with a time display.
Note
The Cyberdata speaker is not included with this kit.
The large display characters are easily read and adjust for ambient light conditions. Time sync is
performed by NTP and a built-in real -time clock.
Power is supplied by the CyberData V2 Speaker from a single PoE connection.
Note
Prior to installation, create a plan for the locations of your SiP VoIP and PoE Speaker.
General Alert
Consult local building and electrical code requirements prior to installation.
GENERAL ALERT
Operations Guide
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CyberData Corporation
Product Overview 2
How to Identify this Product
1.1 How to Identify this Product
To identify the VoIP Clock Kit Wall Mount Adapter, look for a model number label similar to the one
shown in Figure 1-1. The model number on the label should be one of the following:
• 011153*, RAL 9002, Gray White, Standard Color
• 011154, RAL 9003, Signal White, Optional Color
*Replaces 011023.
Figure 1-1. Model Number Label
WWW.CYBERDATA.NET
CLOCK KIT,FOR VoIP SPEAKER V2,
WALL MOUNT
011053A / 021035F
000000001
Model number
Operations Guide
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CyberData Corporation
Product Overview 3
Typical System Installation
1.2 Typical System Installation
Figure 1-2 illustrates a typical installation for the SiP VoIP and PoE Speakers.
Figure 1-2. Typical Installation
802.3af Compliant Ethernet Switch
1
Clock Kit
Operations Guide
Clock Kit
2
3
4
Clock Kit
930283H
5
6
IP Phone
IP PBX Server
CyberData Corporation
Product Overview 4
Product Features
1.3 Product Features
●
Easy wall or ceiling installation
●
Mounting kit included
●
Electrogalvinized steel construction
●
RoHS compliant
●
Keyhold for easy installation
●
Part number (Wall Mount): 011023
●
Part number (Flush Mount): 011024
●
Top and bottom cable channels
●
2.3-inch sized digits
●
12 or 24 hour format
●
NTP time source
●
Battery backed up real-time clock
●
Auto ambient light adjustment
●
PM LED
●
Two years warranty
Figure 1-3 shows the location of some of the features of the VoIP Clock Kit Wall Mount Adapter.
Figure 1-3. Feature Locations
CyberData Part #011098 or 011099
Ambient Light Detector
PM LED
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CyberData Corporation
Product Overview 5
Product Specifications
1.4 Product Specifications
Category
Specification
Operating temperature
-30 to 55 C (-22 to 131 F)
Power Input (J1)
PoE 802.3af (as per IEEE 802.3af standard from a UL listed
limited power source)
44-57 VDC at 350mA
or Alternate Power Input
(Terminal Block J4)
10-20 VDC at 500mA
Time Source
NTP Server or battery backed-up real-time clock.
Battery life estimated to be approximately seven years.
Warranty
2 years limited
Dimensions
13.5” [343mm] x 11.8” [300mm] x 5.4” [137mm]
Weight
8.8 lbs. [4 kg]
Part number
011153*, RAL 9002, Gray White, Standard Color
011154, RAL 9003, Signal White, Optional Color
*Replaces 011023.
Operations Guide
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CyberData Corporation
Product Overview 6
Dimensions
1.5 Dimensions
Figure 1-4 shows the dimensions for the VoIP Clock Kit Wall Mount Adapter.
Figure 1-4. Dimensions
8°
15.8 [402]
4.0 [102]
10.4 [264]
Dimensions are in Inches [Millimeter]
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CyberData Corporation
7
2 Installing the VoIP Clock Kit Wall Mount
Adapter
2.1 Pre-Mounting Connections
2.1.1 Install JP1 Prior to Clock Kit Installation
To enable the battery for real-time clock operation, install a jumper on JP1 as shown in Figure 2-5.
Note
This jumper ensures that the clock will not lose the time setting in the event of a power
outage.
Figure 2-5. Jumper JP1
JP1
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CyberData Corporation
Installing the VoIP Clock Kit Wall Mount Adapter 8
Pre-Mounting Connections
2.1.2 Connecting the Clock to the Speaker
Figure 2-6 illustrates how to connect the ribbon cable to the clock and the speaker.
Figure 2-6. Connecting the Clock to the Speaker
Operations Guide
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CyberData Corporation
Installing the VoIP Clock Kit Wall Mount Adapter 9
Pre-Mounting Connections
2.1.3 Connecting Power to the Speaker
Figure 2-7 and Figure 2-8 illustrates two possible ways to connect power to the speaker.
Note
Prior to mounting, you can route the Ethernet cable through the back or through the slots at
the top or bottom of the Clock Kit Adapter.
Figure 2-7. Connecting Power—PoE
to PoE Network
Operations Guide
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CyberData Corporation
Installing the VoIP Clock Kit Wall Mount Adapter 10
Pre-Mounting Connections
Figure 2-8. Connecting Power—Optional Power Injector
to Network
Ethernet
Optional Power Injuector
(CyberData P/N 010867A)
Device
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CyberData Corporation
Installing the VoIP Clock Kit Wall Mount Adapter 11
Verifying Operation of the Clock Kit Adapter
2.2 Verifying Operation of the Clock Kit Adapter
2.2.1 Identifying the VoIP Clock Kit Jumpers
See Figure 2-9 and Table 2-1 to identify the jumper locations and functions.
Figure 2-9. Jumper Locations
JP3
JP4
JP5
JP1 JP2
Table 2-1. Jumper Functions
Jumper
Function
JP1
Battery - Connect
JP2
Manufacturing - Open
JP3
Manufacturing - Open
JP4
Manufacturing - Open
JP5
Manufacturing - Open
Note
Operations Guide
Prior to installing the Clock Kit, make sure that JP1 is installed. This powers the Real Time
Clock from the battery. If you do not, the clock will loose it's time when the power is
disconnected.
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CyberData Corporation
Installing the VoIP Clock Kit Wall Mount Adapter 12
Verifying Operation of the Clock Kit Adapter
2.2.2 Power-Up Test
To perform a power up test,
1. Connect power to the speaker as shown in Figure 2-10.
Note
Prior to mounting, you can route the Ethernet cable through the back or through the slots at
the top or bottom of the Clock Kit Adapter.
Figure 2-10. Connecting Power
to Network
Ethernet
Optional Power Injuector
(CyberData P/N 010867A)
Device
Operations Guide
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CyberData Corporation
Installing the VoIP Clock Kit Wall Mount Adapter 13
Verifying Operation of the Clock Kit Adapter
2. After connecting power, you will see one of the boot-up messages indicated in Table 2-2.
Table 2-2. Clock Kit Boot-Up Messages
Message
Meaning
Action
8888
Normal start-up
message.
None.
E01
Time error
Note: On the Clock Kit display, you will see the numbers 8888 for one second before
displaying the time that is in memory.
This would normally occur at manufacturing first Power On, or at subsequent Power On if
the battery was low or dead. If it occurs more frequently, contact CyberData support.
Note: If there is an Invalid Time Error, then you will see E 01 on the display for one second
and the time will be reset to 00:00.
E02
Low battery
Replace the battery. See Section 2.3.3, "Replacing the Clock Kit Battery".
Note: If the Clock Kit battery is low, then at power up, you will see E 02 on the display for
one second before displaying the time that is in memory.
Operations Guide
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CyberData Corporation
Installing the VoIP Clock Kit Wall Mount Adapter 14
The Clock Kit Adapter Battery
2.3 The Clock Kit Adapter Battery
2.3.1 JP1 Battery Enable Jumper for Real-Time Clock Operation
To enable the battery for real-time clock operation, install a jumper on JP1 as shown in Figure 2-11.
Note
This jumper ensures that the clock will not lose the time setting in the event of a power
outage.
Figure 2-11. Jumper JP1
JP1
Operations Guide
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CyberData Corporation
Installing the VoIP Clock Kit Wall Mount Adapter 15
The Clock Kit Adapter Battery
2.3.2 Checking the Battery Power Level of the Clock Kit Adapter
To check the battery power level of the Clock Kit Adapter,
1. Disconnect and reconnect power to the VoIP Speaker.
2. On the Clock Kit display, you will see the numbers 8888 for one second and then one of the
following will occur:
●
If the battery power level is good, then the Clock Kit display will resume showing the time that
is in memory.
●
If the Clock Kit battery is low, then you will see E 02 on the display for one second before
displaying the time that is in memory.
Note
If there is an Invalid Time Error, then you will see E 01 on the display for one second and
the time will be reset to 00:00.
2.3.3 Replacing the Clock Kit Battery
2.3.3.1 Battery Type
You should use a Lithium-Ion size 2/3A type battery with minimum 1000 mA-hr rating for the
Clock Kit Adapter.
Acceptable replacements:
●
Panasonic CR123A
●
Duracell DL2/3A
●
Sanyo CR17335SE
2.3.3.2 Battery Life
The Lithium-Ion CR-123 battery in the Clock Kit Adapter should last for approximately seven years.
Operations Guide
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CyberData Corporation
Installing the VoIP Clock Kit Wall Mount Adapter 16
The Clock Kit Adapter Battery
2.3.3.3 Replacing the Battery
Figure 2-12 and Figure 2-13 illustrates how to locate and replace the Clock Kit battery.
Figure 2-12. Clock Kit Battery Location
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CyberData Corporation
Installing the VoIP Clock Kit Wall Mount Adapter 17
The Clock Kit Adapter Battery
Figure 2-13. Clock Kit Battery Replacement
Positive (+)
2.3.4 Seconds Digits Blinking Fast
If the seconds digits on the Clock Kit display are blinking fast, then this means that the speaker has
not communicated for more than one hour.
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CyberData Corporation
Installing the VoIP Clock Kit Wall Mount Adapter 18
Mounting the Clock Kit Wall Mount Adapter
2.4 Mounting the Clock Kit Wall Mount Adapter
2.4.1 Parts List
Before you install the clock kit wall mount adapter, make sure that you have received all of the parts.
Refer to Table 2-3.
Table 2-3. Drywall Mounting Kita
Operations Guide
Quantity
Part Name
1
Wall Mount Adapter and Backplate
1
Placemat containing template for wall mount
adapter and screw holesbc
4
Plastic Ribbed Anchors
4
#8 Sheet Metal Screws
4
#6-32 x 0.25-inch FlatHead, 100-degrees
Countersunk Machine Screw
3
#8-32 x 0.5 inch Non-Drive Button Head
Machine Screw
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Illustration
CyberData Corporation
Installing the VoIP Clock Kit Wall Mount Adapter 19
Mounting the Clock Kit Wall Mount Adapter
Table 2-3. Drywall Mounting Kita(continued)
Quantity
Part Name
3
#8-32 KEP Nut
Illustration
a.The drywall mounting kit is part of the accessory kit.
b.The ceiling speaker wall-mounted adapter screws will be included in the ceiling speaker kit.
c.The installation template for the Wall Mount Adapter is located on the Installation Quick Reference Guide that is included in the packaging with each speaker.
Operations Guide
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CyberData Corporation
Operations Guide
2.4.2 Mounting
See Figure 2-14 to mount a Clock Kit Wall Mount Adapter.
Figure 2-14. Clock Kit Wall Mount Adapter Installation
Step 2
Hang Clock Kit Backplate to Wall
Secure it with Mounting Screws
P/N: 121001
Prepare Hole for Cable Access and
Drill Holes for Plastic Ribbed Anchors
Step 1
Step 6
Align Enclosure with Backplate
Secure it with Mounting Screws on Both Sides
930283H
Grounding
Lug
Ground Cable
Cable Entry
Nut
Step 3
Step 5
CyberData Corporation
Connect Network Cable to Speaker
Connect Clock (Ribbon Cable) to Speaker
Installing the VoIP Clock Kit Wall Mount Adapter 20
Mounting the Clock Kit Wall Mount Adapter
Step 4
Align Speaker Assembly with
Clock Kit Enclosure
Secure it with Non-Drive Button Head
Screws and Nuts
P/N: 121009 [RAL 9002]
P/N: 121010 [RAL 9003]
Run Network Cable Through Wall & Backplate
or Through Cable Entry on Top
Installing the VoIP Clock Kit Wall Mount Adapter 21
Mounting the Clock Kit Wall Mount Adapter
2.4.3 Uploading the Firmware
To upload the firmware, please see the VoIP V2 Speaker Operation Guide at the following website
address:
http://www.cyberdata.net/products/voip/digitalanalog/ceilingspkr2/docs.html
2.4.4 Setting the Time on the Clock Kit Adapter
To set the time on the Clock Kit Adapter, please see the VoIP V2 Speaker Operation Guide at the
following website address:
http://www.cyberdata.net/products/voip/digitalanalog/ceilingspkr2/docs.html
2.4.5 Confirm that the Speaker is Operational and Linked to the Network
To confirm that the Speaker is operational and linked to the network, please see the VoIP V2 Speaker
Operation Guide at the following website address:
http://www.cyberdata.net/products/voip/digitalanalog/ceilingspkr2/docs.html
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22
Appendix A: Setting up a TFTP Server
A.1 Set up a TFTP Server
A.1.1 In a Windows Environment
You can find several options online for setting up a Windows TFTP server. This example explains
how to use the Solarwinds freeware TFTP server, which you can find at:
http://www.cyberdata.net/support/voip/solarwinds.html
To set up a TFTP server on Windows:
1. Install and start the software.
2. Select File/Configure/Security tab/Transmit Only.
3. Make a note of the default directory name, and then move the firmware files to be uploaded to
that directory.
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CyberData Corporation
23
Appendix B: Troubleshooting/Technical
Support
B.1 Frequently Asked Questions (FAQ)
Go to the following URL to find a CyberData product and its list of frequently asked questions:
http://www.cyberdata.net/products/voip/digitalanalog/clockkit/faqs.html
B.2 Documentation
The documentation for this product is released in an English language version only. You can
download PDF copies of CyberData product documentation at:
http://www.cyberdata.net/products/voip/digitalanalog/clockkit/docs.html
B.3 Contact Information
Contact
CyberData Corporation
3 Justin Court
Monterey, CA 93940
USA
www.CyberData.net
Phone: 800-CYBERDATA (800-292-3732)
Fax: 831-373-4193
Sales
Sales 831-373-2601 Extension 334
Technical
Support
Phone: 831-373-2601 Extension 333
Web: http://www.cyberdata.net/support/contactsupportvoip.html
Returned Materials To return the product, contact the CyberData Returned Materials Authorization (RMA) department
Authorization
at:
Phone: 831-373-2601, Extension 136
Email: [email protected]
When returning a product to CyberData, an approved CyberData RMA number must be printed on
the outside of the original shipping package. No product will be accepted for return without an
approved RMA number. Send the product, in its original package, to the following address:
CyberData Corporation
3 Justin Court
Monterey, CA 93940
Attention: RMA "your RMA number"
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24
Warranty
RMA Status Form
If you need to inquire about the repair status of your product(s), please use the CyberData RMA
Status form at the following web address:
http://www.cyberdata.net/support/rmastatus.html
B.4 Warranty
CyberData warrants its product against defects in material or workmanship for a period of two
years from the date of purchase. Should the product fail within the warranty period, CyberData will
repair or replace the product free of charge. This warranty includes all parts and labor.
Should the product fail out-of-warranty, a flat rate repair charge of one half of the purchase price of
the product will be assessed. Repairs that are in warranty but are damaged by improper
modifications or abuse, will be charged at the out-of-warranty rate. Products shipped to CyberData,
both in and out-of-warranty, are shipped at the expense of the customer. Shipping charges for
repaired products shipped back to the customer by CyberData, will be paid by CyberData.
CyberData shall not under any circumstances be liable to any person for any special, incidental,
indirect or consequential damages, including without limitation, damages resulting from use or
malfunction of the products, loss of profits or revenues or costs of replacement goods, even if
CyberData is informed in advance of the possibility of such damages.
B.4.1 Warranty & RMA Returns within the United States
If service is required, you must contact CyberData Technical Support prior to returning any
products to CyberData. Our Technical Support staff will determine if your product should be
returned to us for further inspection. If Technical Support determines that your product needs to be
returned to CyberData, an RMA number will be issued to you at this point.
Your issued RMA number must be printed on the outside of the shipping box. No product will be
accepted for return without an approved RMA number. The product in its original package should
be sent to the following address:
CyberData Corporation
3 Justin Court.
Monterey, CA 93940
Attn: RMA "xxxxxx"
B.4.2 Warranty & RMA Returns Outside of the United States
If you purchased your equipment through an authorized international distributor or reseller, please
contact them directly for product repairs.
Operations Guide
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CyberData Corporation
25
Warranty
B.4.3 Spare in the Air Policy
CyberData now offers a Spare in the Air no wait policy for warranty returns within the United States
and Canada. More information about the Spare in the Air policy is available at the following web
address:
http://www.cyberdata.net/support/warranty/spareintheair.html
B.4.4 Return and Restocking Policy
For our authorized distributors and resellers, please refer to your CyberData Service Agreement for
information on our return guidelines and procedures.
For End Users, please contact the company that you purchased your equipment from for their
return policy.
B.4.5 Warranty and RMA Returns Page
The most recent warranty and RMA information is available at the CyberData Warranty and RMA
Returns Page at the following web address:
http://www.cyberdata.net/support/warranty/index.html
Operations Guide
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CyberData Corporation
26
Index
A
H
alternate power input (terminal block J4) 5
ambient operating temperature 5
hazard levels 5
I
B
identifying the product 2
installation 7
installation, typical speaker system 3
battery 14
checking the power level 15
JP1 jumper 14
location 15
replacing 15, 16
battery life 15
battery power level 15
battery type 15
J
JP1 7, 14
JP1 battery enable jumper 14
jumper functions 11
jumper locations 11
C
clock
connecting the clock to the speaker 8
connections
connecting the clock to the speaker 8
pre-mounting 7
connector locations 11
contact information 23
contact information for CyberData 23
cover
removing the connection cover from the speaker 7
CyberData contact information 23
L
D
N
dimensions 5, 6
display
seconds digits blinking fast 17
network link activity, verifying 21
LED
seconds digits blinking fast 17
M
mounting the clock kit wall mount adapter 18
O
F
operation
verifying 11
overview 1
features 4
firmware 21
P
parts 18
Operations Guide
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CyberData Corporation
27
V
parts list 18
power 9, 12
connecting power to the clock 9, 12
power input
alternate power input (terminal block J4) 5
power input (J1) 5
power requirement 5
product
parts list 18
product features 4
product identification 2
product overview
product features 4
product specifications 5
product specifications 5
verifying
network link and activity 21
power on to speaker 21
verifying operation 11
W
warranty 24
warranty & RMA returns outside of the United States 24
warranty & RMA returns within the United States 24
warranty and RMA returns page 25
warranty policy at CyberData 24
weight 5
Windows, setting up a TFTP server on 22
R
return and restocking policy 25
RMA returned materials authorization 23
RMA status 24
S
safety instructions 4
sales 23
seconds digits blinking fast 17
service 23
Spare in the Air Policy 25
speaker
removing the connection cover 7
specifications 5
system installation 3
T
tech support 23
technical support, contact information 23
TFTP server 22
time 21
setting the time 21
U
uploading the firmware 21
Operations Guide
930283H
CyberData Corporation