Download Partner Messaging 6.0 System Quick Reference

Transcript
System Manager’s Quick Reference
3 Programming the Messaging System
Programming System Parameters
This section provides procedures for programming the System Parameters.
Some System Parameters have factory settings that you do not need to program
if they are appropriate for your system. In Appendix B, refer to PARTNER
Messaging Planning Form 1 – System Parameters for specific parameters for
your system.
Programming the System Language Mode and System
Language
The System Language is the language callers hear. It can be set to one of three
languages: U.S. English, Latin American Spanish, or Canadian French. The
System Language Mode can be set to Monolingual or Bilingual. When the
System Language Mode is set to Monolingual, callers hear system prompts in
one of the three languages (the language that is programmed as the System
Language). When the System Language Mode is set to Bilingual, callers hear
system prompts in two of the three languages. The first language the caller hears
is the Primary Language. The Secondary Language is the alternate language
the caller can hear by pressing *1. When a system is in Bilingual Mode, the
users include instructions in their Personal Greeting for the caller to press *1
to hear system prompts in the alternate language.
The same System Language Mode and System Language(s) apply to all
Automated Attendants. The factory setting is Monolingual Mode, with U.S.
English as the System Language. When the System Language Mode is set to
Bilingual, the factory-set Primary Language is U.S. English and the factory-set
Secondary Language is Latin American Spanish.
System Language is different from the System Administration Prompt Language.
The System Administration Prompt Language is the language the System
Manager hears when programming the system. In addition, System Language is
different from the Mailbox Language that is programmed for each Mailbox
extension. The Mailbox Language is the language the users hear after they call
in to Voice Mail Service.
Programming System Parameters
33