Download Lexmark 762 Printer User Manual

C760, C762
User’s Guide
June 2004
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc.,
registered in the United States and/or other countries.
© 2004 Lexmark International, Inc.
740 West New Circle Road
Lexington, Kentucky 40550
www.lexmark.com
Table of contents
Chapter 1: Notices .............................................................................5
Edition notice ........................................................................................................ 5
Trademarks .......................................................................................................... 5
Licensing notice .................................................................................................... 7
Safety information ................................................................................................. 7
Cautions and warnings ......................................................................................... 8
Electronic emission notices .................................................................................. 8
Noise emission levels .........................................................................................12
ENERGY STAR .................................................................................................. 12
Laser notice ........................................................................................................ 12
Chapter 2: More about installing drivers .......................................13
Installing drivers for local printing ....................................................................... 13
Installing drivers for network printing .................................................................. 17
Chapter 3: Printing ..........................................................................21
Understanding the printer operator panel ........................................................... 21
Sending a job to print .......................................................................................... 22
Canceling a print job ........................................................................................... 23
Loading the trays ................................................................................................ 24
Loading the multipurpose feeder ........................................................................ 28
Printing on specialty media (transparencies, labels, other) ................................ 30
Linking trays ....................................................................................................... 31
Linking output bins .............................................................................................. 32
Holding a job in the printer ..................................................................................32
Tips for successful printing ................................................................................. 36
Chapter 4: Paper and specialty media specifications ..................38
Selecting print media .......................................................................................... 40
Avoiding paper jams ........................................................................................... 41
Chapter 5: Using printer menus .....................................................42
Color Menu ......................................................................................................... 43
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Finishing Menu ................................................................................................... 46
Help Menu .......................................................................................................... 49
Job Menu ........................................................................................................... 49
Network Menu .................................................................................................... 51
Parallel Menu ..................................................................................................... 53
PCL Emul Menu ................................................................................................. 55
Paper Menu ........................................................................................................ 57
PostScript Menu ................................................................................................. 64
Serial Menu ........................................................................................................ 65
Setup Menu ........................................................................................................ 67
Supplies Menu ................................................................................................... 72
USB Menu .......................................................................................................... 72
Utilities Menu ...................................................................................................... 74
Chapter 6: Understanding printer messages ............................... 76
Chapter 7: Clearing paper jams ..................................................... 91
Understanding jam messages ............................................................................ 91
Access doors and trays ...................................................................................... 92
Clearing the entire paper path ............................................................................ 93
Clearing mailbox or output expander jams (Area M) .......................................... 98
Clearing fuser jams ............................................................................................ 98
Clearing image transfer unit jams .................................................................... 100
Clearing finisher jams (Areas 1–6) ................................................................... 106
If you still need help ......................................................................................... 106
Chapter 8: Maintenance ................................................................ 107
Determining the status of supplies ................................................................... 107
Conserving supplies ......................................................................................... 107
Ordering supplies and maintenance items ....................................................... 108
Recycling Lexmark products ............................................................................ 109
Removing memory and option cards ............................................................... 110
Chapter 9: Troubleshooting ......................................................... 116
User Guide resources ...................................................................................... 116
Online Technical Support ................................................................................. 116
Calling for service ............................................................................................. 116
Checking an unresponsive printer .................................................................... 116
Printing a menu settings page .......................................................................... 117
3
Changing menu settings .................................................................................. 117
Disabling Power Saver ..................................................................................... 118
Disabling the operator panel menus ................................................................ 119
Enabling the menus ......................................................................................... 119
Printing multi-language PDFs .......................................................................... 120
Solving printing problems ................................................................................. 121
Solving mailbox problems ................................................................................ 122
Solving option problems ................................................................................... 123
Solving paper feed problems ........................................................................... 123
Solving print quality problems .......................................................................... 124
Solving color quality problems ......................................................................... 128
Restoring factory default settings ..................................................................... 132
Aligning the image transfer unit ........................................................................ 133
Using the Coverage Estimator ......................................................................... 134
Configuring printer alerts .................................................................................. 135
Size sensing ..................................................................................................... 136
Index ............................................................................................... 137
4
1
Notices
Edition notice
Edition: June 2004
The following paragraph does not apply to any country where such provisions are inconsistent
with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some
states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this
statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically
made to the information herein; these changes will be incorporated in later editions. Improvements or
changes in the products or the programs described may be made at any time.
Comments about this publication may be addressed to Lexmark International, Inc., Department F95/032-2,
740 West New Circle Road, Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to
Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow
Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes
appropriate without incurring any obligation to you. You can purchase additional copies of publications
related to this product by calling 1-800-553-9727. In the United Kingdom and Eire, call +44 (0)8704 440
044. In other countries, contact your point of purchase.
References in this publication to products, programs, or services do not imply that the manufacturer
intends to make these available in all countries in which it operates. Any reference to a product, program,
or service is not intended to state or imply that only that product, program, or service may be used. Any
functionally equivalent product, program, or service that does not infringe any existing intellectual property
right may be used instead. Evaluation and verification of operation in conjunction with other products,
programs, or services, except those expressly designated by the manufacturer, are the user’s
responsibility.
© 2004 Lexmark International, Inc.
All rights reserved.
UNITED STATES GOVERNMENT RIGHTS
This software and any accompanying documentation provided under this agreement are commercial
computer software and documentation developed exclusively at private expense.
Trademarks
Lexmark and Lexmark with diamond design, FontVision, MarkNet, and MarkVision are trademarks of
Lexmark International, Inc., registered in the United States and/or other countries.
OptraImage is a trademark of Lexmark International, Inc.
5
PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s
designation of a set of printer commands (language) and functions included in its printer products. This
printer is intended to be compatible with the PCL language. This means the printer recognizes PCL
commands used in various application programs, and that the printer emulates the functions
corresponding to the commands.
PostScript® is a registered trademark of Adobe Systems Incorporated. PostScript 3 is Adobe Systems’
designation of a set of printer commands (language) and functions included in its software products. This
printer is intended to be compatible with the PostScript 3 language. This means the printer recognizes
PostScript 3 commands used in various application programs, and that the printer emulates the functions
corresponding to the commands.
Details relating to compatibility are included in the Technical Reference.
The following terms are trademarks or registered trademarks of these companies:
Albertus
The Monotype Corporation plc
Antique Olive
Monsieur Marcel OLIVE
Apple-Chancery
Apple Computer, Inc.
Arial
The Monotype Corporation plc
Candid
Agfa Corporation
CG Omega
Product of Agfa Corporation
CG Times
Based on Times New Roman under license from The
Monotype Corporation plc, is a product of Agfa Corporation
Chicago
Apple Computer, Inc.
Clarendon
Linotype-Hell AG and/or its subsidiaries
Eurostile
Nebiolo
Geneva
Apple Computer, Inc.
GillSans
The Monotype Corporation plc
Helvetica
Linotype-Hell AG and/or its subsidiaries
Hoefler
Jonathan Hoefler Type Foundry
ITC Avant Garde Gothic
International Typeface Corporation
ITC Bookman
International Typeface Corporation
ITC Lubalin Graph
International Typeface Corporation
ITC Mona Lisa
International Typeface Corporation
ITC Zapf Chancery
International Typeface Corporation
Joanna
The Monotype Corporation plc
Marigold
Arthur Baker
Monaco
Apple Computer, Inc.
New York
Apple Computer, Inc.
Oxford
Arthur Baker
Palatino
Linotype-Hell AG and/or its subsidiaries
Stempel Garamond
Linotype-Hell AG and/or its subsidiaries
Taffy
Agfa Corporation
6
Times New Roman
The Monotype Corporation plc
TrueType
Apple Computer, Inc.
Univers
Linotype-Hell AG and/or its subsidiaries
Wingdings
Microsoft Corporation
Other trademarks are the property of their respective owners.
Licensing notice
The printer resident software contains:
•
Software developed and copyrighted by Lexmark
•
Lexmark modified software licensed under the provisions of the GNU General Public License
version 2 and the GNU Lesser General Public License version 2.1
•
Software licensed under the BSD license and warranty statements
Click the title of the document you want to review:
BSD License and Warranty statements
GNU General Public License
The Lexmark modified GNU licensed software is free software; you can redistribute it and/or modify it
under the terms of the licenses referenced above. These licenses do not provide you any rights to the
Lexmark copyrighted software in this printer.
Since the GNU licensed software that the Lexmark modifications are based upon is supplied explicitly
without warranty, use of the Lexmark modified version is similarly provided without warranty. See the
warranty disclaimers in the referenced licenses for additional details.
To obtain source code files for the Lexmark modified GNU licensed software, launch the drivers CD that
shipped with your printer and click Contact Lexmark.
Safety information
•
If your product is not marked with this symbol
properly grounded.
7
, it must be connected to an electrical outlet that is
CAUTION: Do not use the fax feature during a lightning storm. Do not set up this product or make
any electrical or cabling connections, such as the power cord or telephone, during a
lightning storm.
•
The power cord must be connected to an electrical outlet that is near the product and easily
accessible.
•
Refer service or repairs, other than those described in the operating instructions, to a professional
service person.
•
This product is designed, tested, and approved to meet strict global safety standards with the use
of specific Lexmark components. The safety features of some parts may not always be obvious.
Lexmark is not responsible for the use of other replacement parts.
•
Your product uses a laser.
CAUTION: Use of controls or adjustments or performance of procedures other than those
specified herein may result in hazardous radiation exposure.
•
Your product uses a printing process that heats the print media, and the heat may cause the media
to release emissions. You must understand the section in your operating instructions that
discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.
Cautions and warnings
CAUTION: A caution identifies something that might cause you harm.
WARNING: A warning identifies something that might damage your printer hardware or software.
Electronic emission notices
With a network cable or high-capacity output finisher installed
Federal Communications Commission (FCC) compliance information statement
The Lexmark C760, C762, types 5060-401, 5060-402, 5060-421, and 5060-422, has been tested and
found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may cause undesired operation.
The FCC Class A limits are designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential area is likely to
cause harmful interference, in which case the user will be required to correct the interference at his own
expense.
8
The manufacturer is not responsible for any radio or television interference caused by using other than
recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized
changes or modifications could void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class
A computing device, use a properly shielded and grounded cable such as Lexmark part
number 1329605 for parallel attach or 12A2405 for USB attach. Use of a substitute
cable not properly shielded and grounded may result in a violation of FCC regulations.
Industry Canada compliance statement
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Regulations.
Avis de conformité aux normes de l’industrie du Canada
Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel
brouilleur du Canada.
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 89/336/EEC and 73/
23/EEC on the approximation and harmonization of the laws of the Member States relating to
electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage
limits.
A declaration of conformity with the requirements of the directives has been signed by the Director of
Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France.
This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950.
Radio interference notice
WARNING: When a network cable or high-capacity output finisher is attached, this is a Class A
product. In a domestic environment, this product may cause radio interference, in which
case, the user may be required to take adequate measures.
Japanese VCCI notice
Korean MIC statement
If this symbol appears on your product, the accompanying statement is applicable.
This equipment has undergone EMC registration as a business product. It should not be used in a
residential area.
9
The United Kingdom Telecommunications Act 1984
This apparatus is approved under the approval number NS/G/1234/J/100003 for the indirect connections to
the public telecommunications systems in the United Kingdom.
Without a network cable or high-capacity output finisher installed
Federal Communications Commission (FCC) compliance information statement
The Lexmark C760, C762, types 5060-401, 5060-402, 5060-421, and 5060-422, has been tested and
found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may cause undesired operation.
The FCC Class B limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
•
Consult your point of purchase or service representative for additional suggestions.
The manufacturer is not responsible for any radio or television interference caused by using other than
recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized
changes or modifications could void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a
Class B computing device, use a properly shielded and grounded cable such as
Lexmark part number 1329605 (parallel) or Lexmark part number 12A2405 (USB). Use
of a substitute cable not properly shielded and grounded may result in a violation of
FCC regulations.
Any questions regarding this compliance information statement should be directed to:
Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
(859) 232-3000
Industry Canada compliance statement
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Regulations.
10
Avis de conformité aux normes de l’industrie du Canada
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel
brouilleur du Canada.
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 89/336/EEC and 73/
23/EEC on the approximation and harmonization of the laws of the Member States relating to
electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage
limits.
A declaration of conformity with the requirements of the directives has been signed by the Director of
Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France.
This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950.
Japanese VCCI notice
If this symbol appears on your product, the accompanying statement is applicable.
Korean MIC statement
If this symbol appears on your product, the accompanying statement is applicable.
This equipment has undergone EMC registration as a household product. It can be used in any area,
including a residential area.
The United Kingdom Telecommunications Act 1984
This apparatus is approved under the approval number NS/G/1234/J/100003 for the indirect connections to
the public telecommunications systems in the United Kingdom.
11
Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with
ISO 9296.
1-meter average sound pressure, dBA *
Printing
52 dBA
Idling
34 dBA
* These values are subject to change. See the
Lexmark C760, C762 Tech Spec section of the Lexmark Web
site for current information.
ENERGY STAR
The EPA ENERGY STAR Office equipment program is a partnership effort with office equipment
manufacturers to promote the introduction of energy-efficient products and to reduce air pollution caused
by power generation.
Companies participating in this program introduce products that power down when they are not being
used. This feature will cut the energy used by up to 50 percent. Lexmark is proud to be a participant in this
program.
As an ENERGY STAR Partner, Lexmark International, Inc. has determined that this product meets the
ENERGY STAR guidelines for energy efficiency.
Laser notice
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class
I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of
IEC 60825-1.
Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b)
laser that is nominally a 5 milliwatt gallium arsenide laser operating in the wavelength region of 770-795
nanometers. The laser system and printer are designed so there is never any human access to laser
radiation above a Class I level during normal operation, user maintenance, or prescribed service condition.
12
2
More about installing drivers
Installing drivers for local printing
The printer driver is software that lets your computer communicate with your printer.
The procedure to install drivers depends on the operating system you are using. Use the following table to
find driver installation instructions for your particular operating system. If you need additional help, refer to
the documentation that shipped with your computer and your software.
Operating system
Go to page...
Windows
13
Windows 95, Windows 98 (First Edition)
Macintosh
14
Serial Printing
15
Windows
Some Windows operating systems may already include a printer driver that is compatible with your printer.
This may mean that installation will seem automatic in later versions of Windows. System printer drivers
work well for simple printing, but they contain less functionality than our enhanced custom printer driver.
Installing a custom driver will not replace the system driver. A separate printer object will be created and
appear in the Printers folder.
Use the drivers CD that shipped with your printer to install the custom printer driver and obtain all the
enhanced printer features and functionality.
Drivers are also available in downloadable software packages on our Lexmark Web site at
www.lexmark.com.
Using Windows 95 and Windows 98 (first edition)
1 Turn on your computer.
2 Click Start Settings Printers, and then double-click Add Printer.
Note: USB support is not available for the Windows 95 operating system.
3 When prompted, select Local printer.
4 Select the manufacturer and model of your printer, and then click Have Disk.
Note: Some Windows operating systems require that you have administrative access to
install printer drivers on your computer.
13
5 Insert the drivers CD. If the CD launches automatically, click Exit to return to the Add Printer
Wizard.
6 Specify the location of the custom printer driver on the drivers CD.
The path should be similar to the following:
X:\Drivers\Print\Win_9xMe\<language>
Where X=the letter of your CD-ROM drive. For example, D:\Drivers\Print\Win_9xMe\English.
7 Click OK.
It may take some time for the drivers to load.
8 Close the drivers CD.
Macintosh
Mac OS 8.6 or later is required for USB printing. To print locally to a USB-attached printer, you must create a desktop
printer icon (Mac 8.6–9.x) or create a queue in Print Center or Print Server Setup Utility (Mac OS X).
Creating a desktop printer icon (Mac 8.6–9.x)
1 Install a printer PostScript Printer Description (PPD) file on your computer.
a
Insert the drivers CD.
b
Double-click Classic, and then double-click the installer package for your printer.
Note: A PPD file provides detailed information about the capabilities of a printer to your
Macintosh computer.
c
Choose the language you want to use, and then click OK.
d
Click Accept after you read the license agreement.
e
Click Continue after you finish with the Readme file.
f
Choose a default paper size.
g
On the Easy Install screen, click Install. All the necessary files are installed on your computer.
h
Click Quit when installation is complete.
Note: A PPD for your printer is also available in a downloadable software package on our
Lexmark Web site at www.lexmark.com.
2 Do one of the following:
Mac 8.6–9.0: Open Apple LaserWriter.
Mac 9.1–9.x: Open Applications, and then click Utilities.
3 Double-click Desktop Printer Utility.
4 Select Printer (USB), and then click OK.
14
5 In the USB Printer Selection section, click Change.
If your printer does not appear in the USB Printer Selection list, make sure the USB cable is
properly connected and the printer is turned on.
6 Select the name of your printer, and then click OK. Your printer appears in the original Printer
(USB) window.
7 In the PostScript Printer Description (PPD) File section, click Auto Setup. Make sure your printer
PPD now matches your printer.
8 Click Create, and then click Save.
9 Specify a printer name, and then click Save. Your printer is now saved as a desktop printer.
Serial connections
With serial printing, data is transferred one bit at a time. Although serial printing is usually slower than
parallel printing, it is the preferred option when there is a great deal of distance between your printer and
computer, or when a parallel interface is not available.
Before you can print, you must establish communication between your printer and computer. To do this,
you have to 1) set serial parameters in the printer, 2) install a printer driver on the attached computer, and
3) match the serial settings in the COM port.
Setting parameters in the printer
1 On the printer operator panel, press Menu until Print Menus appears on the display, and then
press Select.
Note: For information about serial menus and messages, refer to the publications CD that
shipped with your printer.
2 Press Menu until you see Serial Standard (or Serial Option X if you installed a serial
interface card), and then press Select.
3 Press Menu until you see the parameter you want to change, and then press Select.
4 Press Menu until you see the correct setting, and then press Select.
Note the following restrictions:
–
–
–
–
–
Maximum baud rate supported is 115,200.
Data Bits must be set to 7 or 8.
Parity must be set to Even, Odd, or None.
Stop Bits must be set to 2.
Flow Control recommended protocol setting is Xon/Xoff.
5 Press Return to exit the menus when finished.
6 Print a Menu Settings page and verify that your serial parameters are correct. Keep this page for
later use.
a
Press Menu until you see UTILITIES MENU, and then press Select.
b
Press Menu until you see Print Menus, and then press Select.
15
c
Look under the Standard Serial (or Serial Option X if you installed a serial interface card)
heading to find the serial parameters.
Installing a printer driver
You must install a printer driver on the computer that is connected to the printer.
1 Insert the drivers CD into your CD-ROM drive. It should launch automatically. If the CD does not
launch automatically, click Start
Run, and then type the following in the Run dialog box:
D:/Setup.exe.
2 Click Install Printer Software.
3 Click Agree to accept the Printer Software License Agreement.
4 Select Local printer install, and then click Next.
5 Check the box next to the printer you are installing, and then select the communications port
(COM1 or COM2) you want to use.
6 Click Finish to complete the printer software installation.
Setting parameters in the communications (COM) port
After the printer driver is installed, you must set the serial parameters in the communications port assigned
to the printer driver.
The serial parameters in the communications port must match exactly to the serial parameters you set in
the printer.
1 Click Start
Settings
Control Panel, and then double-click System.
2 On the Device Manager tab, click + to expand the list of available ports.
3 Select the communications port you assigned to the printer (COM1 or COM2).
4 Click Properties.
5 On the Port Settings tab, set the serial parameters to the exact same serial parameters in the
printer.
Look for the printer settings under the Serial Standard (or Serial Option X) heading on the Menu
Settings page you printed earlier.
6 Click OK, and then close all the windows.
7 Print a test page to verify printer installation.
a
Click Start
b
Select the printer you just created.
c
Click File
d
Click Print Test Page. When a test page prints successfully, printer setup is complete.
Settings
Printers.
Properties.
16
Installing drivers for network printing
Printing a network setup page
If the printer is attached to a network, print a network setup page to verify the network connection. This
page also provides important information that helps you configure for network printing.
Note: If an optional MarkNet print server is installed, you see Print Net1 Setup on the
display.
Utilities Menu
1
Menu 2
Select 3
Go 5
Return 4
Stop 6
1 Make sure the printer is on.
2 Press Menu until you see Utilities Menu, and then press Select.
3 Press Menu until you see Print Net Setup, and then press Select. The network setup page
prints and the printer returns to Ready status.
4 Check the first section on the network setup page and confirm that Status is “Connected.”
If Status is “Not Connected,” your LAN drop may not be active or your network cable may be
malfunctioning. Consult your network support person for a solution, and then print another network
setup page to verify that you are connected to your network.
After you have assigned and verified the TCP/IP settings, you are ready to install the printer on each
network computer.
Windows 95, Windows 98 (First Edition)
In Windows environments, network printers can be configured for direct printing or shared printing. Both
network printing methods require the installation of a printer driver and the creation of a network printer
port.
Supported printer drivers
•
•
Windows system printer driver
Lexmark custom printer driver
System drivers are built into Windows operating systems. Custom drivers are available on the drivers CD.
Updated system and custom drivers are available on our Lexmark Web site at www.lexmark.com.
17
Supported network printer ports
•
Lexmark network port
For basic printer functionality, you can install a system printer driver and use a system network printer port,
such as an LPR or a Standard TCP/IP port. The system printer driver and port let you maintain a
consistent user interface for use with all the printers on your network. However, using a custom printer
driver and network port provides enhanced functionality, such as printer status alerts.
Direct printing using Windows 95/98
Printer
Clients
With direct printing:
•
•
Printer is connected directly to the network using a network cable, such as Ethernet.
Printer drivers are typically installed on each network computer.
To install a custom printer driver and network port:
1 Launch the drivers CD.
2 Click Install Software.
3 Click Printer and Software.
4 Click Agree to accept the license agreement.
5 Select Suggested, and then click Next.
6 Select Network Attached, and then click Next.
7 Select your printer model from the list and then click Next.
8 Click Add Port.
9 Select Lexmark TCP/IP Network Port, and then click Add.
10 Enter the information to create the port.
a
Enter a port name.
This can be any name that you associate with the printer, such as Color1-lab4. After the port is created,
this name appears in the list of available ports.
Note: If you don’t know the IP address, print a network setup page and look under the TCP/
IP heading. For help, see “Printing a network setup page” on page 17 and refer to
“Verifying the IP settings” in the “Configure for TCP/IP” chapter of your Setup Guide.
b
Enter the IP address in the text box.
11 Click Finish to complete the installation.
12 Print a test page to verify printer installation.
18
Macintosh
Note: A PostScript Printer Description (PPD) file provides detailed information about the
capabilities of a printer to your Macintosh computer.
To print to a network printer, each Macintosh user must install a custom PostScript Printer Description
(PPD) file and either create a desktop printer on the computer (Mac OS 8.6 to 9.x) or create a print queue
in Print Center (Mac OS X).
Mac 8.6–9.x
Step 1: Install a custom PPD file
1 Insert the drivers CD.
2 Double-click Classic, and then double-click the installer package for your printer.
Note: A PPD file provides detailed information about the capabilities of a printer to your
Macintosh computer.
3 Choose the language you want to use, and then click OK.
4 Click Accept after you read the license agreement.
5 Click Continue after you finish with the Readme file.
6 Choose a default paper size.
7 On the Easy Install screen, click Install. All the necessary files are installed on your computer.
8 Click Quit when installation is complete.
A PPD for your printer is also available in a downloadable software package on our Lexmark Web site at
www.lexmark.com.
Step 2: Create a desktop printer
1 In the Chooser, select the LaserWriter 8 driver.
2 If you have a routed network, select the default zone from the list. If you don’t know which zone to
select, look on the Network Setup page under AppleTalk for Zone.
3 Select the new printer from the list.
4 If you don’t know which printer to select, look on the Network Setup page under the Appletalk
heading to find the default name of the printer.
5 Click Create.
6 Make sure there is an icon next to the printer name in the Chooser.
7 Close the Chooser window.
8 Verify printer installation.
a
Click the desktop printer icon you just created.
19
b
Choose Printing
–
If the PPD file displayed in the PostScript Printer Description (PPD) file portion of the menu is
correct for your printer, printer setup is complete.
If the PPD file displayed in the PostScript Printer Description (PPD) file portion of the menu is
not correct for your printer, repeat “Step 1: Install a custom PPD file” on page 19.
–
Change Setup.
20
3
Printing
Understanding the printer operator panel
The operator panel has five buttons, a display, and a light that flashes when the printer is processing a job
indicated by the Busy message.
Ready
Display
1 Menu 2
Select 3
Go5
Return4
Stop 6
Operator panel buttons
Button
Function
Go
Press Go to:
• Return to the Ready state if the printer is offline (the Ready message does not appear on the
display).
• Exit printer menus and return to the Ready state.
• Clear some operator panel messages.
• Resume printing after loading paper or clearing paper jams.
• Exit Power Saver.
If you have changed printer settings from the operator panel menus, press Go before sending a job
to print. The printer must display Ready for jobs to print.
Menu
Press Menu to:
• Take the printer offline (out of the Ready state) and enter the menus. When the printer is offline,
press Menu to scroll through the menus and menu items.
• List the menu items in the Job Menu (during Busy state).
For menu items that have numerical values, such as Copies, press and hold Menu to scroll through
the list of values. Release the button when the number you want appears.
If you see a Menus Disabled message, you will not be able to change default settings. You can
still clear messages and select items from the Job Menu when printing. When you send a job to
print, change printer properties in the printer driver to select the settings you want for your job.
21
Button
Function
Select
Press Select to:
•
•
•
•
Open the menu shown on the second line of the display.
Save the displayed menu item as the new user default setting.
Clear certain messages from the display.
Continue printing after the Change <x> message appears. See Change <x> for more
information.
Return
Press Return to go back to the previous menu level or menu item.
Stop
Press Stop at the Ready, Busy, or Waiting message to temporarily take the printer offline. The
message changes to Not Ready. No data is lost.
Press Go to return the printer to the Ready, Busy, or Waiting state.
Use the numbers located next to the names of the buttons to enter your personal identification
number (PIN) after you send a confidential job.
1, 2, 3, 4, 5, 6
See the menu map for a brief overview of the printer menus available from the operator panel.
Sending a job to print
To print a job from a typical Windows application:
1 Open the file you want to print.
2 From the File menu, select Print.
3 Verify that the correct printer is selected in the dialog box.
4 Modify the printer settings as appropriate (such as the pages you want to print or the number of
copies).
Note: Click Properties or Setup to adjust printer settings not available from the first screen,
and click OK.
5 Click OK or Print to send the job to the selected printer.
22
Canceling a print job
From the printer operator panel
If the job you want to cancel is printing, and Busy appears on the display:
1 Press Menu until you see Job Menu, and then press Select.
2 Press Menu until you see Cancel Job, and then press Select.
From the Windows taskbar
When you send a job to print, a small printer icon appears in the right corner of the taskbar.
1 Double-click the printer icon. A list of print jobs appears.
2 Select the job you want to cancel.
3 Press Delete on your keyboard.
From a Windows desktop
1 Minimize all programs to reveal the contents of the desktop.
2 Double-click My Computer.
3 Double-click Printers. A list of available printers appears.
4 Double-click the printer you selected when you sent the job. A list of print jobs appears.
5 Select the job you want to cancel.
6 Press Delete on your keyboard.
From a Macintosh computer
When you send a job to print, the icon for your selected printer appears on the desktop.
1 Double-click the printer icon on your desktop. A list of print jobs appears.
2 Press Control and click the print job you want to cancel.
3 Select Stop Queue from the pop-up menu that appears.
23
Loading the trays
Helpful hints:
•
Never mix media types within a tray.
•
Flex the print media back and forth to loosen the sheets, and then fan them. Do not fold or crease
the print media. Straighten the edges of the stack on a level surface.
WARNING: Never remove paper trays while a print job is printing. It could damage the tray or
the printer.
Loading 500-sheet trays
Follow these instructions to load any of the 500-sheet trays.
1 Remove the tray and place it on a flat, level surface.
2 Squeeze the front guide lever and slide the guide to the front of the tray.
3 Squeeze the side guide lever and slide the guide to the correct position for the size paper you are
loading.
Icons along the back of the tray indicate paper sizes.
24
4 Flex the sheets back and forth to loosen them, and then fan them.
Do not fold or crease the paper. Straighten the edges of the stack on a level surface.
5 Place the paper in the tray as shown, print side down.
Do not load bent or wrinkled paper.
Maximum stack height
indicator
Note: Do not exceed the maximum stack height. Overfilling the tray may cause jams.
6 Squeeze the front guide lever and slide the guide until it firmly touches the stack of paper.
7 Reinstall the tray.
Make sure the tray is pushed completely into the printer.
25
8 If you are loading a different type of media than was previously loaded in the tray, change the
Paper Type setting for that tray on the operator panel.
See Paper Type on page 62 for more information.
Loading the 2000-sheet tray
Follow these instructions to load a 2000-sheet tray. Do not load any print media other than paper in the
2000-sheet tray.
1 Pull open the tray.
2 Squeeze the side guide lever, lift the guide, and place it into the appropriate slot for the size paper
you are loading.
3 Squeeze the two front guide levers and slide the guide to the correct position for the size paper you
are loading.
LT.LG
LT.LG
A5
A5
EX
EX
B5
B5
A4
A4
26
4 Slide the bottom support toward the front of the tray until it touches the front guide.
5 Flex the sheets back and forth to loosen them, and then fan them.
Do not fold or crease the paper. Straighten the edges of the stack on a level surface.
6 Place the paper against the back left corner of the tray, print side down.
Do not load bent or wrinkled print media.
7 Close the tray.
Make sure the tray is pushed completely into the printer.
Note: Do not exceed the maximum stack height. Overfilling the tray may cause paper jams.
27
Loading the multipurpose feeder
You can use the multipurpose feeder one of two ways:
•
Paper tray—As a paper tray, you can load paper or specialty media in the feeder with the intention
of leaving the media in the feeder.
•
Manual bypass feeder—As a manual bypass feeder, you send a print job to the feeder while
specifying the type and size of media from your computer. The printer then prompts you to load the
appropriate print media before it prints.
To load the multipurpose feeder:
1 Open the multipurpose feeder.
2 Squeeze the paper guide lever and slide the guide all the way toward the front of the printer.
3 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the print
media. Straighten the edges of the stack on a level surface.
28
4 Arrange the stack of paper or specialty media correctly for the size, type, and print method you are
using.
5 Place the paper or specialty media, print side up, along the left side of the multipurpose feeder,
and then push it in as far as it will easily go.
Do not force the media.
Note: Do not exceed the maximum stack height. Overfilling the feeder may cause jams.
6 Squeeze the paper guide lever and slide the guide until it lightly touches the side of the stack.
7 If you are loading a different type of media than was previously loaded in the tray, change the
Paper Type setting for that tray on the operator panel.
See Paper Type on page 62 for more information.
29
Printing on specialty media (transparencies, labels, other)
Follow these instructions when you want to print on media such as transparencies, card stock, glossy
paper, labels, or envelopes.
1 Load the media as specified for the tray you are using. For help, see any of the following:
–
–
Loading the trays
Loading the multipurpose feeder
2 From the printer operator panel, set the Paper Type and Paper Size according to the media you
loaded. If the type of the media you are loading is the same as the media previously loaded, you
do not need to change the Paper Type setting.
Note: Paper Size cannot be adjusted when auto size sensing is enabled. Auto size sensing
is enabled by default for printer trays, but is not available for the multipurpose feeder.
To change a Paper Type or Paper Size setting:
a
Press Menu until you see Paper Menu, and then press Select.
b
Press Menu until you see Paper Type (or Paper Size), and then press Select.
Tray 1 Type (or Tray 1 Size) appears on the second line of the display.
c
Press Select if you want to change the Tray 1 Type (or Tray 1 Size) setting, or press Menu to
scroll to another source.
d
Press Menu to scroll through a list of possible paper types (or sizes).
e
When you see the correct paper type (or size), press Select to save the type as the default.
f
Press Go to return the printer to the Ready state.
3 From the computer software application, set the paper type, size, and source according to the
media you loaded.
Windows
a
In your word processor, spreadsheet, browser, or other application, select File
b
Click Properties (or Options, Printer, or Setup, depending on the application) to view the
printer driver settings.
c
Select the tray containing the specialty media from the Form Source list box.
d
Select your media type (transparencies, envelopes, and so on) from the Media Type list box.
e
Select the size of the specialty media from the Form Type list box.
f
Click OK, and then send your print job as usual.
Print.
Mac OS 8.6–9.x
a
In your word processor, spreadsheet, browser, or other application, select File
30
Page Setup.
b
Select the paper size from the Paper pop-up menu.
c
Click OK.
d
Select File
e
Select the General panel, and then select the paper source from the pop-up menus as
appropriate.
f
Select the Imaging panel, and then select the paper type from the Paper Type pop-up menu.
g
Send your print job as usual.
Print.
Mac OS X
a
In your word processor, spreadsheet, browser, or other application, select File
b
Select the paper size from the Paper Size pop-up menu.
c
Click OK.
d
Select File
e
Select the Imaging panel, and then select the paper type from the Paper Type pop-up menu.
f
Select the Paper Feed panel, and then select the paper source from the pop-up menus as
appropriate.
g
Send your print job as usual.
Page Setup.
Print.
Linking trays
•
If you load the same size and type of paper or specialty media in more than one tray, the printer
automatically links the trays. This means that when one tray is empty, it feeds from the next linked
tray.
For example, if you have the same size and type of paper or specialty media loaded in tray 2 and
tray 4, the printer feeds from tray 2 until it becomes empty, and then it feeds from the next linked
tray—tray 4.
•
If you load the same size paper or specialty media in each tray, make sure it is also all the same
type to link the trays.
Once the trays you selected are loaded with the same size and type of paper or specialty media,
select the same Paper Type setting in the Paper Menu for these sources.
•
To disable tray linking, set the Paper Type or Paper Size to a unique value in each one of the
trays.
31
Linking output bins
If you attach an optional finisher or mailbox to your printer, you can link output bins, or otherwise specify
how the printer sends jobs to the bins, by changing the Configure Bins settings in the Paper Menu.
Value
Description
Mailbox
Lets you select an output bin when you send a job to print. (If you prefer, you can select a
default output bin for all print jobs to go to.) The printer alerts you when the bin you selected
becomes full, and stops printing until you empty the bin.
Link
Links all available bins so that when one bin becomes full, the printer sends jobs to the next
linked bin.
Mail Overflow*
Sends jobs automatically to a preassigned overflow bin when the current bin becomes full.
Type Assignment
Lets you assign different types of media to specific output bins or set of linked bins. The
printer then sends all printed media to the bin or set of linked bins that you designated to
receive each type of paper or specialty media.
* Only available if you have attached an optional mailbox.
To change the Configure Bins setting:
1 Press Menu until you see Paper Menu, and then press Select.
2 Press Menu until you see Configure Bins, and then press Select. Mailbox appears on the
second line of the display.
3 Press Menu until you see the value you want, and then press Select to save the value as the bin
configuration default.
4 Press Go to return the printer to the Ready state.
For more information, see Configure Bins and Bin <x> Full.
Holding a job in the printer
When sending a job to the printer, you can specify in the driver that you want the printer to hold the job in
memory. When you are ready to print the job, you must go to the printer and use the operator panel menus
to identify which held job you want to print.
Note: Print and Hold functions require a minimum of 128MB available printer memory. We
recommend a minimum of 256MB available printer memory and a hard disk.
Printing and deleting held jobs
Once held jobs are stored in printer memory, you can use the printer operator panel to specify what you
want to do with one or more of the jobs. You can select either Confidential Job or Held Jobs (Repeat Print,
Reserve Print, and Verify Print jobs) from the Job Menu. If you select Confidential Job, you must enter the
personal identification number (PIN) you specified in the driver when you sent the job. See Confidential
jobs for more information.
32
From either the Confidential Job or the Held Jobs menu items, you have five choices:
•
Print All Jobs
•
Print A Job
•
Delete All Jobs
•
Delete A Job
•
Print Copies
Accessing held jobs from the operator panel
1 To access held jobs from the operator panel:
–
–
If the printer is Busy, press Menu and the Job Menu appears.
If the printer is Ready, continue to step 2.
2 Press Menu until you see Held Jobs or Confidential Job on the operator panel display,
depending on the type of job you want to access.
3 Press Select.
User Name appears on the first line of the operator panel. The second line displays the names of
users currently associated with Print and Hold jobs.
4 Press Menu until you see your user name.
Note: If you are looking for a Confidential Job, you are prompted to enter your PIN. See
Confidential jobs for more information.
5 Press Select.
6 Press Menu until the action you want to take is on the second line of the operator panel (Print A
Job, Delete A Job, and so on).
7 Press Select.
–
–
If you are looking for a particular job, press Menu to scroll through the list of available jobs, and
press Select when the correct job is displayed. An asterisk (*) appears next to the job name,
indicating you have chosen to print or delete that job.
If you are prompted to enter the number of copies you want to print, use Menu to increase or
decrease the number on the display, and then press Select.
8 Press Go to print or delete specific jobs you have marked.
The printer briefly shows messages indicating what Print and Hold functions it is performing.
Recognizing when format errors occur
If the
symbol appears on the display, it indicates that the printer had trouble formatting one or more of
the held jobs. These formatting problems are most commonly the result of insufficient printer memory or
invalid data that might cause the printer to flush the job.
33
When a
symbol appears next to a held job, you can:
•
Print the job. Be aware, however, that only part of the job may print.
•
Delete the job. You may want to free up additional printer memory by scrolling through the list of
held jobs and deleting others you have sent to the printer.
If formatting errors are a recurring problem with held jobs, your printer may require more memory.
Repeat Print
If you send a Repeat Print job, the printer prints all requested copies of the job and stores the job in
memory so you can print additional copies later. You can print additional copies as long as the job remains
stored in memory.
Note: Repeat Print jobs are automatically deleted from printer memory when the printer
requires extra memory to process additional held jobs.
Reserve Print
If you send a Reserve Print job, the printer does not print the job immediately, but stores the job in memory
so you can print the job later. The job is held in memory until you delete it from the Held Jobs menu.
Reserve Print jobs may be deleted if the printer requires extra memory to process additional held jobs.
See Printing and deleting held jobs for information.
Verify Print
If you send a Verify Print job, the printer prints one copy and holds the remaining copies you requested
from the driver in printer memory. Use Verify Print to examine the first copy to see if it is satisfactory before
printing the remaining copies.
See Printing and deleting held jobs if you need help printing the additional copies stored in memory.
Note: Once all copies are printed, the Verify Print job is deleted from printer memory.
34
Confidential jobs
When you send a job to the printer, you can enter a personal identification number (PIN) from the driver.
The PIN must be four digits, using the numbers 1–6. The job is then held in printer memory until you enter
the same four-digit PIN from the printer operator panel and choose to print or delete the job. This ensures
that the job does not print until you are there to retrieve it, and no one else using the printer can print the
job.
When you select Confidential Job from the Job Menu and then select your user name, the following prompt
is displayed:
Enter PIN:
=____
Use the buttons on the operator panel to enter the four-digit PIN associated with your confidential job. The
numbers next to the button names identify which button to press for each digit (1–6). As you enter the PIN,
asterisks are displayed on the operator panel to ensure confidentiality.
Enter PIN
=****
1 Menu 2
Select 3
Go5
Return4
Stop 6
If you enter an invalid PIN, the message No Jobs Found. Retry? appears. Press Go to reenter the PIN,
or press Stop to exit the Confidential Job menu.
When you enter a valid PIN, you have access to all print jobs matching the user name and PIN you
entered. The print jobs matching the PIN you entered appear on the display when you enter the Print A
Job, Delete A Job, and Print Copies menu items. You can then choose to print or delete jobs matching the
PIN you entered. (See Printing and deleting held jobs for more information.) After printing the job, the
printer deletes the confidential job from memory.
35
Tips for successful printing
Storing paper
Use the following guidelines to avoid paper feeding problems and uneven print quality.
•
Store paper in an environment where the temperature is approximately 21°C (70°F) and the
relative humidity is 40%.
•
Store cartons of paper on a pallet or shelf rather than directly on the floor.
•
If you store individual packages of paper out of the original carton, make sure they rest on a flat
surface so the edges do not buckle or curl.
•
Do not place anything on top of paper packages.
•
Store paper in its original wrapper until you load it into the printer.
Storing supplies
Choose a cool, clean storage area for your printer supplies. Store supplies right side up in their original
packaging until you are ready to use them.
Do not expose supplies to:
•
•
•
•
•
•
Direct sunlight
Temperatures above 35°C (95°F)
High humidity (above 80%)
Salty air
Corrosive gases
Heavy dust
36
Avoiding jams
You can avoid most paper jams by correctly loading paper and specialty media in the printer.
See the following for loading instructions:
•
Loading 500-sheet trays
•
Loading the 2000-sheet tray
•
Loading the multipurpose feeder
The following hints can help you avoid paper jams:
•
Use only recommended paper. Refer to the Card Stock & Label Guide available on our Lexmark
Web site at www.lexmark.com for more information about which paper provides optimum results
for your printing environment.
•
Do not remove paper trays while a job is printing. Wait for a Load Tray <x> or Ready message
before you remove the tray.
•
If you need detailed information before purchasing large quantities of customized paper, refer to
the Card Stock & Label Guide.
•
Do not load wrinkled, creased, or damp paper.
•
Never mix media types within a tray.
•
Flex, fan, and straighten paper before you load it.
•
Do not overload the trays or the multipurpose feeder. Make sure the stack height does not exceed
the maximum height indicated.
•
Push all trays firmly into the printer after loading them.
•
Make sure the guides in the trays are properly positioned for the size paper you have loaded.
•
Do not send jobs to staple, hole punch, or offset for transparencies, labels, or card stock.
•
We recommend that transparencies, labels, card stock, and envelopes not be sent to the optional
mailbox or optional finisher. These specialty media types should be sent to the standard bin.
•
If an optional finisher or mailbox is attached, make sure the printer and option are correctly
aligned. Refer to the Setup Guide for alignment instructions.
•
Make sure all cables that connect the high capacity feeder or finisher to the printer are correctly
attached. Refer to the Setup Guide for more information.
•
If a jam should occur, clear the entire paper path. See Clearing the entire paper path for more
information.
37
Paper and specialty media
specifications
4
The following table lists supported paper and specialty media sizes and types for the standard and optional
trays, as well as for the multipurpose feeder. We recommend that you try a limited sample of any paper or
specialty media you are considering using with the printer before purchasing large quantities.
Source
Paper sizes supported
Paper types supported
Capacity
500-sheet trays
Letter, A4, A5, Legal,
Executive, JIS B5, Folio1,
Statement1, Universal2,3
Paper, transparencies,
labels, card stock
• 500 sheets of 20 lb paper
• 350 transparencies5
• 200 sheets of labels or card stock4,5
2000-sheet tray
Letter, A4, A5, Legal,
Executive, JIS B5
Paper
2000 sheets of 20 lb paper
Multipurpose
feeder
Letter, A4, A5, Legal,
Executive, JIS B5, Folio1,
Statement1, Universal2,3
Paper, transparencies,
labels, card stock
• 100 sheets of 20 lb paper
• 75 transparencies5
• 40 sheets of labels or card stock4,5
7¾, 9, 10, DL, C5, B5, other6
Envelopes
10 envelopes
1 Supported
2 When
3 Load
as selected paper with tray size sensing turned off in the appropriate trays.
selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in.) unless otherwise specified.
narrow media with the length in the feed direction (portrait).
4 If
you print large quantities of labels or other glossy print media, have your fuser housing replaced with a web oiler
field upgrade kit.
5
Capacity varies with media weight and construction. The printer can print directly on transparencies designed for
use in laser printers. Print quality and durability depend on the transparency used. Always print samples on the
transparencies you are considering before buying large quantities.
For transparencies, the Paper Type setting should be set to Transparency to help prevent jams. (See Paper Type
for detailed information about this setting.) Check with the manufacturer or vendor to determine whether your
transparencies are compatible with laser printers that heat transparencies to 212°C (414°F). Use only
transparencies that are able to withstand these temperatures without melting, discoloring, offsetting, or releasing
hazardous emissions.
6
Size can vary from 98.4 x 62 mm to 176 x 250 mm (3.87 x 6.38 in. to 6.93 x 9.84 in.).
For more details about the types of paper and specialty media your printer supports, refer to the Card
Stock & Label Guide available on our Lexmark Web site at www.lexmark.com.
38
•
•
60–74.9 g/m2 (16–19.9 lb bond)
2000 8
•
•
•
Grain long (Normal):
MPF 9
•
•
•
•
•
500
•
•
•
•
MPF
•
•
•
•
500
•
•
MPF
•
•
500
•
•
•
2000
•
•
•
MPF
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Universal
(5.83 x 7.17 in.
•
Universal
(2.75 x 5 in.
•
Universal
(5.5 x 8.27 in.
•
Executive
(7.25 x 10.5 in.)
Letter
(8.5 x 11 in.)
Grain long (Light):
Legal
(8.5 x 14 in.)
Statement
(5.5 x 8.5 in.)
500 7
Source
1, 2
Folio
(8.5 x 13 in.)
JIS B5
(182 x 257 mm)
Plain paper
A5
(148 x 210 mm)
Print media
A4
(210 x 297 mm)
The printer supports the following standard print media sizes. The Universal setting lets you select custom
sizes up to the maximum specified.
•
•
•
2
75–119.9 g/m (20–31.9 lb bond)
Grain long (Heavy):
120–176 g/m2 (32–47 lb bond)
Card stock 2
Upper limit, grain long:
Index Bristol:163 g/m2 (90 lb)
•
•
•
Tag:163 g/m2 (100 lb)
Cover:176 g/m2 (65 lb)
Upper limit, grain short:
Index Bristol:199 g/m2 (110 lb)
Tag:203 g/m2 (125 lb)
Cover:216 g/m2 (80 lb)
Transparency
161–169
g/m2
(43–45 lb bond)
Glossy paper
Gloss Book, grain long:
88–176 g/m2 (60–120 lb book)
Gloss Cover, grain long:
•
•
•
•
•
•
•
•
•
•
2
162–176 g/m (60–65 lb cover)
1
2
Paper less than 75 g/m2 (20 lb) is limited to simplex
only at less than 60% relative humidity and is not
supported in duplex. The duplex option supports
the same weights and types as the printer except
for paper 60-74.9 g/m2 (16-19.9 lb) grain long
bond, A5 cardstock, envelopes, transparencies,
vinyl labels, and polyester labels.
3
Multipurpose feeder weights
differ:
Paper:199 g/m2 (53 lb)
Dual-Web:199 g/m2 (53 lb)
Vinyl:260 g/m2 (78 lb liner)
4
g/m2
For 60–176
(16–65 lb) paper, grain long
fibers are recommended. For papers heavier than
176 g/m2 (65 lb), grain short is preferred.
5
Vinyl labels are supported
only when printing
environments and media are
20–32.2°C (68–90°F).
Pressure sensitive area must
enter the printer first.
39
6
Sulfite, wood-free, or up to
100% cotton bond.
100% cotton content maximum
weight is
90 g/m2 (24 lb) bond.
28 lb bond envelopes are limited
to 25% cotton content.
7
500-sheet tray
8
2000-sheet tray
9
Multipurpose feeder
A4
(210 x 297 mm)
A5
(148 x 210 mm)
JIS B5
(182 x 257 mm)
Statement
(5.5 x 8.5 in.)
Letter
(8.5 x 11 in.)
Folio
(8.5 x 13 in.)
Legal
(8.5 x 14 in.)
Executive
(7.25 x 10.5 in.)
Universal
(5.5 x 8.27 in.
Labels
500
•
•
•
•
•
•
•
•
•
MPF
•
•
•
•
•
•
•
•
•
500
•
•
•
•
•
•
•
•
•
MPF
•
•
•
•
•
•
•
•
•
Paper: 3 180 g/m2 (48 lb bond)
Dual-Web: 3180 g/m2 (48 lb bond)
Universal
(5.83 x 7.17 in.
Source
Universal
(2.75 x 5 in.
Print media
•
•
•
Polyester: 220 g/m2 (59 lb bond)
Vinyl: 3, 4300 g/m2 (92 lb bond)
Integrated forms (labels) 5
Pressure sensitive area:
140–175 g/m2
•
•
•
Paper base (grain long):
75–135 g/m2 (20–36 lb bond)
Envelope 6
60–105
g/m2
MPF
(16–28 lb bond)
7¾ Envelope (3.875 x 7.5 in.)
DL Envelope (110 x 220 mm)
9 Envelope (3.875 x 8.9 in.)
C5 Envelope (162 x 229 mm)
10 Envelope (4.12 x 9.5 in.)
B5 Envelope (176 250 mm)
Other Envelope (98.4 x 162
mm to 176 x 250 mm)
1
2
Paper less than 75 g/m2 (20 lb) is limited to simplex
only at less than 60% relative humidity and is not
supported in duplex. The duplex option supports
the same weights and types as the printer except
for paper 60-74.9 g/m2 (16-19.9 lb) grain long
bond, A5 cardstock, envelopes, transparencies,
vinyl labels, and polyester labels.
3
Multipurpose feeder weights
differ:
Paper:199 g/m2 (53 lb)
Dual-Web:199 g/m2 (53 lb)
Vinyl:260 g/m2 (78 lb liner)
4
g/m2
For 60–176
(16–65 lb) paper, grain long
fibers are recommended. For papers heavier than
176 g/m2 (65 lb), grain short is preferred.
5
Vinyl labels are supported
only when printing
environments and media are
20–32.2°C (68–90°F).
Pressure sensitive area must
enter the printer first.
6
Sulfite, wood-free, or up to
100% cotton bond.
100% cotton content maximum
weight is
90 g/m2 (24 lb) bond.
28 lb bond envelopes are limited
to 25% cotton content.
7
500-sheet tray
8
2000-sheet tray
9
Multipurpose feeder
Selecting print media
Paper
The laser printing process heats paper to high temperatures 160°C (320°F). Use only paper able to
withstand these temperatures without discoloring, bleeding, or releasing hazardous emissions. Check with
the manufacturer or vendor to determine whether the paper you have chosen is acceptable for laser
printers.
Preprinted papers such as letterhead must be able to withstand temperatures up to 160°C (320°F) without
melting or releasing hazardous emissions. Use papers printed with heat-resistant inks designed for use in
xerographic copiers. The ink must withstand temperatures of 160°C (320°F) without melting or releasing
hazardous emissions. Use inks that are not affected by the resin in toner or the silicone in the fuser. Inks
that are oxidation-set or oil-based should meet these requirements; latex inks might not. If you are in doubt,
contact your paper supplier.
40
Transparencies
Check with the manufacturer or vendor to determine whether your transparencies are compatible with laser
printers that heat transparencies to 150°C (302°F). Use only transparencies that are able to withstand
these temperatures without melting, discoloring, offsetting, or releasing hazardous emissions. For detailed
information, refer to the Card Stock & Label Guide , which is available on the Lexmark Web ite at
www.lexmark.com.
Envelopes
Use envelopes that can withstand temperatures of 155°C (311°F) without sealing, excessive curling,
wrinkling, or releasing hazardous emissions. If you have any doubts about the envelopes you are
considering using, check with the envelope supplier.
Labels
Your printer can print on many labels designed for use with laser printers. These labels are supplied in
letter size, A4 size, and legal size sheets. Label adhesives, face sheet (printable stock), and topcoats must
be able to withstand temperatures of 155°C (311°F).
Avoiding paper jams
The following hints can help you avoid paper jams:
•
Do not remove paper trays while a job is printing. Wait for a Load Tray <x> or Ready message
before you remove the tray.
•
Use only recommended paper.
•
Do not load wrinkled, creased, or damp paper.
•
Flex, fan, and straighten paper before you load it.
•
Do not overload the trays or the multipurpose feeder. Make sure the stack height does not exceed
the maximum height indicated.
•
Push all trays firmly into the printer after loading them.
•
Make sure the guides in the trays are properly positioned for the size paper you have loaded.
•
Do not send jobs to staple, hole punch, or offset for transparencies, labels, or card stock.
•
We recommend that transparencies, labels, card stock, and envelopes not be sent to the optional
mailbox or optional finisher. These specialty media types should be sent to the standard bin.
•
If an optional finisher or mailbox is attached to your printer, make sure the printer and option are
correctly aligned. Refer to the Setup Guide that came with your printer or option for alignment
instructions.
•
Make sure all cables that connect the high capacity feeder or finisher to the printer are correctly
attached. Refer to the Setup Guide for more information.
•
If a jam should occur, clear the entire paper path.
41
5
Using printer menus
Select a menu or menu item for more details.
Supplies Menu
<color> Toner
Oiler
Waste Bottle
Color Menu
Color Adjust
Color Balance
Color Correction
Color Samples
Color Saver
Manual Color
Print Mode
Print Resolution
Toner Darkness
Paper Menu
Paper Source
Paper Size
Paper Type
Custom Types
Output Bin
Configure Bins
Overflow Bin
Assign Type/Bin
Substitute Size
Configure MP
Paper Texture
Paper Weight
Paper Loading
Universal Setup
Finishing Menu
Duplex
Duplex Bind
Copies
Blank Pages
Collation
Separator Sheets
Separator Source
Hole Punch
Offset Pages
Staple Job
Staple Prime Src
Multipage Print
Multipage Order
Multipage View
Multipage Border
Parallel Menu
PCL SmartSwitch
PS SmartSwitch
NPA Mode
Parallel Buffer
Job Buffering
Advanced Status
Protocol
Honor Init
Parallel Mode 1
Parallel Mode 2
MAC Binary PS
PostScript Menu
Print PS Error
Font Priority
Image Smoothing
PCL Emul Menu
Font Source
Font Name
Point Size
Pitch
Symbol Set
Orientation
Lines per Page
A4 Width
Auto CR after LF
Auto LF after CR
Tray Renumber
Setup Menu
Printer Language
Printer Usage
Power Saver
Resource Save
Download Target
Print Timeout
Auto Continue
Wait Timeout
Jam Recovery
Page Protect
Display Language
Alarm Control
Hole Punch Alarm
Staple Alarm
Toner Alarm
Job Accounting
Print Area
Black & White Lock
Serial Menu
PCL SmartSwitch
PS SmartSwitch
NPA Mode
Serial Buffer
Job Buffering
Serial Protocol
Robust XON
Baud
Data Bits
Parity
Honor DSR
Network Menu
PCL SmartSwitch
PS SmartSwitch
MAC Binary PS
NPA Mode
Network Buffer
Job Buffering
Network <x> Setup
Std Net Setup
USB Menu
PCL SmartSwitch
PS SmartSwitch
MAC Binary PS
NPA Mode
USB Buffer
Job Buffering
42
Utilities Menu
Print Menus
Print Net <x> Setup
Print Fonts
Print Demo
Print Directory
Factory Defaults
Format Flash
Defragment Flash
Format Disk
Job Acct Stat
Hex Trace
Color Alignment
Coverage Estimator
Job Menu
Cancel Job
Reset Printer
Print Buffer
Cancel Fax
Confidential Job
Held Jobs
Reset Active Bin
Help Menu
Print All
Help Guide
Printing Guide
Supplies Guide
Print Quality
Color Quality
Media Guide
Connection Guide
Moving Guide
Print Defects
Jam Clearance
Color Menu
Use the Color Menu to adjust print quality and customize color printing.
Note: Values marked by an asterisk (*) are the factory default settings.
Menu Item
Purpose
Values
Color Adjust
To manually recalibrate the color
conversion tables, adjusting for variations
in output that can occur as a result of
changing conditions, such as room
temperature or humidity.
No selections exist for this operation.
To provide users with the ability to make
subtle color adjustments to printed output
by increasing or decreasing the amount of
toner being used for each color plane
individually.
Cyan
-5, -4, -3, -2, -1, 0*, 1, 2, 3, 4, 5
Magenta
• -5 is maximum decrease
• 5 is maximum increase
Note: This function is only applied to files
printed using the PostScript driver.
Black
Reset Defaults
Sets values for Cyan, Magenta,
Yellow, and Black to 0 (zero).
To adjust the printed color to better match
the colors of other output devices or
standard color systems.
Auto*
Applies different color conversion
tables to each object on the
printed page depending upon the
type of object and how the color
for each object is specified.
Off
No color correction is
implemented.
Manual
Lets you customize the color
conversion tables applied to each
object on the printed page
depending upon the type of object
and how the color for each object
is specified. Customization is
performed using the selections
available under the Manual Color
menu item.
Color
Balance
Color
Correction
Note: Due to the differences between
additive and subtractive colors, certain
colors that appear on your monitor are
impossible to duplicate on your printer.
43
Pressing Select initiates this operation.
Yellow
Menu Item
Purpose
Values
Color
Samples
To assist users in selecting colors to be
printed. Users can print color samples
pages for each of the RGB and CMYK
color conversion tables used in the printer.
sRGB Display
Prints RGB samples using
sRGB Display color conversion
tables.
sRGB Vivid
Prints RGB samples using
sRGB Vivid color conversion
tables.
Off–RGB
Prints RGB samples using Off (or
no) color conversion tables.
Vivid
Prints RGB samples using Vivid
color conversion tables.
US CMYK
Prints CMYK samples using
US CMYK color conversion
tables.
Euro CMYK
Prints CMYK samples using
Euro CMYK color conversion
tables.
Off–CMYK
Prints CMYK samples using Off
(or no) color conversion tables.
Vivid CMYK
Prints CMYK samples using
Vivid CMYK color conversion
tables.
Off*
Prints using Toner Darkness
setting.
On
Applies a lower Toner Darkness
level.
The color samples pages consist of a
series of colored boxes along with the RGB
or CMYK combination that creates the
color observed for each particular box.
These pages can be useful in helping users
decide which RGB or CMYK combinations
to use in their software applications to
create the desired printed color output.
Color Saver
To conserve toner. If selected, this setting
overrides Toner Darkness settings.
Toner Darkness setting is ignored.
44
Menu Item
Purpose
Values
Manual Color To let users customize the RGB or CMYK
RGB Image
• sRGB Display*: Applies a
color conversion table to
produce output that
approximates the colors
displayed on a computer
monitor.
• sRGB Vivid: Increases color
saturation for the sRGB Display
color conversion table.
Preferred for business graphics
and text.
• Off: No color conversion is
implemented.
• Vivid: Applies a color
conversion table that produces
brighter, more saturated colors.
RGB Text
•
•
•
•
color conversions applied to each object on
the printed page. Color conversion of the
data specified using RGB combinations
can be customized based on object type
(text, graphics, or image).
RGB Graphics
CMYK
Print Mode
Print
Resolution
sRGB Display
sRGB Vivid*
Off
Vivid
• US CMYK (default for 120V
machines): Applies a color
conversion table to
approximate SWOP color
output.
• Euro CMYK (default for 220V
machines): Applies color
conversion table to
approximate EuroScale color
output.
• Vivid CMYK: Increases color
saturation for the US CMYK
color conversion table.
• Off: No color conversion is
implemented.
To determine whether files are printed in a
monochrome grayscale or in color.
Color*
To define the number of dots printed per
inch (dpi).
4800 CQ*
Default setting.
1200 dpi
Provides the highest resolution
output which generates preferable
output for certain images and
graphics. This setting also
provides increased gloss.
45
Black & White
Menu Item
Purpose
Values
Toner
Darkness
To lighten or darken printed output, or
conserve toner.
5
If Print Mode is Black & White, a
setting of 5 increases toner
density and darkness to all print
jobs (PCL or PostScript). If Print
Mode is Color, a setting of 5 is the
same as 4.
4*
Default toner darkness setting.
3
Reduction in toner consumption.
2
Further reduction in toner
consumption.
1
Maximum reduction in toner
consumption.
Note: Setting Toner Darkness to values of
1, 2, or 3 is only effective when using the
PostScript driver.
Finishing Menu
Use the Finishing Menu to define how the printer delivers the printed output.
Note: Values marked by an asterisk (*) are the factory default settings.
Menu Item
Purpose
Values
Blank Pages
To specify whether to include
application-generated blank pages as
part of your printed output.
Do Not Print*
Does not print application-generated
blank pages as part of your job.
Print
Prints application-generated blank
pages as part of your job.
To keep the pages of a print job
stacked in sequence when printing
multiple copies of the job.
Off*
Prints each page of a job the number
of times specified by the Copies menu
item. For example, if you set Copies to
2 and send three pages to print, the
printer prints page 1, page 1, page 2,
page 2, page 3, page 3.
On
Prints entire job the number of times
specified by the Copies menu item. For
example, if you set Copies to 2 and
send three pages to print, the printer
prints page 1, page 2, page 3, page 1,
page 2, page 3.
Collation
Copies
To set the number of copies you want
for the printer default value. (Set the
number of copies required for a
specific job from the printer driver.
Values selected from the printer driver
always override values selected from
the operator panel.)
1...999 (1*)
Duplex
To set duplexing as the default for all
print jobs. (Select Duplex from the
printer driver to duplex only specific
jobs.)
Off*
Prints on one side of the paper.
On
Prints on both sides of the paper.
46
Menu Item
Purpose
Values
Duplex Bind
To define the way duplexed pages
would be bound, and how the printing
on the back of the sheet (evennumbered pages) is oriented in
relation to the printing on the front
(odd-numbered pages).
Long Edge*
Assumes binding along the long end of
the page (left edge for portrait
orientation and top edge for landscape
orientation).
Short Edge
Assumes binding along the short edge
of the page (top edge for portrait
orientation and left edge for landscape
orientation).
To punch holes along the edge of all
printed output. (Select Hole Punch
from the printer driver to punch holes
only in output for a specific job.)
Off*
Does not punch holes in printed
output.
On
Punches holes in every printed page.
To print a border around each page
image when using Multipage Print.
None*
Does not print a border around each
page image.
Solid
Prints a solid line border around each
page image.
Hole Punch
Multipage
Border
Multipage
Order
To determine the positioning of
multiple page images when using
Multipage Print. The positioning
depends on the number of images and
whether the images are portrait or
landscape in orientation.
Horizontal*
Vertical
Rev Horizontal
Rev Vertical
For example, if you select 4-Up multipage printing and portrait orientation, the results differ
depending on the Multipage Order value you select:
Horizontal Order
Multipage
Print
Vertical Order
Reverse
Horizontal Order
Reverse
Vertical Order
1
2
1
3
2
1
3
1
3
4
2
4
4
3
4
2
To print multiple page images on one
side of a sheet of paper. Also called
n-up or Paper Saver.
Off*
Prints 1 page image per side.
2 Up
Prints 2 page images per side.
3 Up
Prints 3 page images per side.
4 Up
Prints 4 page images per side.
6 Up
Prints 6 page images per side.
9 Up
Prints 9 page images per side.
12 Up
Prints 12 page images per side.
16 Up
Prints 16 page images per side.
47
Menu Item
Purpose
Values
Multipage
View
To determine the orientation of a
multipage sheet.
Auto*
Lets the printer choose between
portrait and landscape orientation.
Long Edge
Sets the long edge of the paper as the
top of the page (landscape).
Short Edge
Sets the short edge of the paper as the
top of the page (portrait).
None*
Stacks all sheets directly on top of
each other.
Between
Copies
Offsets each copy of a print job.
Between Jobs
Offsets each print job.
None*
Does not insert separator sheets.
Between
Copies
Inserts a blank sheet between each
copy of a job. If Collation is Off, a blank
page is inserted between each set of
printed pages (all page 1’s, all page
2’s, and so on). If Collation is On, a
blank page is inserted between each
collated copy of the job.
Between Jobs
Inserts a blank sheet between jobs.
Between
Pages
Inserts a blank sheet between each
page of a job. This is useful if you are
printing transparencies or want to
insert blank pages in a document for
notes.
Tray <x>
(Tray 1*)
Selects separator sheets from the
specified tray.
MP Feeder
Selects separator sheets from the
multipurpose feeder. (You must also
set Configure MP to Cassette.)
To set stapling as the default for all
print jobs. (Select stapling from the
printer driver if you want to staple only
specific jobs.)
Off*
Does not staple print jobs.
On
Staples each print job sent to the
printer.
To specify the paper source you want
the printer to use when it primes the
stapler. When a staple cartridge is
replaced or a staple jam is cleared, the
printer may need to prime the stapler
by stapling a sheet of paper several
times.
Tray <x>
(Tray 1*)
Selects paper from the specified tray.
MP Feeder
Selects paper from the multipurpose
feeder.
Offset Pages
Separator
Sheets
Separator
Source
Staple Job
Staple Prime
Src
To offset the output of each print job or
each copy of a print job, making it
easier to separate the documents
stacked in the finisher output bin.
To insert blank separator sheets
between jobs, between multiple copies
of a job, or between each page of a
job.
To specify the paper source that holds
separator sheets.
48
Help Menu
Use the Help Menu to print any of the following quick reference guides. Press Select to print the selected
guide.
Menu Item
Purpose
Print All
Prints all the quick reference pages at once.
Help Guide
Provides information about how to use the Help Menu and how to get online help.
Printing Guide
Provides information about how to load trays, printing on specialty media, and how to set
the paper size and type.
Supplies Guide
Lists available supplies.
Print Quality
Provides information about print quality problems and solutions.
Color Quality
Provides information about how to get the best color performance.
Media Guide
Provides details about supported print media
Connection Guide
Provides instructions about how to connect the printer to a computer or network.
Moving Guide
Provides helpful information about how to pack up the printer before moving it.
Print Defects
Provides guidelines for solving repetitive print defects.
Jam Clearance
Provides directions about how to clear jams.
Job Menu
The Job Menu is only available when the printer is busy processing or printing a job, when a printer
message is displayed, or when the printer is in Hex Trace mode. Press Menu to open the Job Menu.
Menu Item
Purpose
Values
Cancel Fax
To cancel outgoing faxes before they
are transmitted or to cancel incoming
faxes before they finish printing.
R
Cancels an incoming fax. When the fax
number for the sending machine is
displayed, press Select to cancel the
incoming fax.
D
Cancels an outgoing fax. When the fax
number for the receiving machine is
displayed, press Select to cancel the
fax job. If the telephone number of the
fax you want to cancel is not displayed,
use the Menu button to scroll through
the list. The printer can display up to
five outgoing fax numbers in the
outgoing fax queue. When more than
five faxes are in the queue, the next fax
job appears on the display as an
outgoing fax is transmitted or
canceled.
Cancel Job
To cancel the current print job.
Note: Cancel Job is only displayed if the printer is processing a job or has a job in printer memory.
49
Menu Item
Purpose
Values
Confidential
Job
To print confidential jobs stored in printer memory.
Note: When the confidential job prints, it is automatically deleted from printer memory.
1 Enter the Personal Identification
Number (PIN) associated with your
confidential job.
Enter PIN
Use the operator panel buttons to
enter the PIN associated with your
confidential job.
2 Then select a value:
Print All Jobs
Prints all jobs associated with your
PIN.
Print A Job
Prints the specified confidential job.
Press Menu to scroll through the list of
confidential jobs associated with your
PIN. Press Select to print a specific job.
Delete All Jobs Deletes all jobs associated with your
PIN.
Held Jobs
To print Reserve Print, Repeat Print, or
Verify Print jobs stored in printer
memory.
Delete A Job
Deletes the specified confidential job.
Press Menu to scroll through the list of
Confidential Jobs associated with your
PIN. Press Select to delete a specific
job.
Copies
Determines the number of copies
printed for each confidential job. Press
Menu to scroll through the list of
confidential jobs associated with your
PIN. Press Select to specify the job
you want to print. Press Menu to
increase or decrease the number of
copies, and then press Select.
Print All Jobs
Prints all held jobs.
Print A Job
Prints the specified held job. Press
Menu to scroll through the list of held
jobs. Press Select to print the specific
job.
Delete All Jobs Deletes all held jobs.
Print Buffer
Delete A Job
Deletes the designated held job. Press
Menu to scroll through the list of held
jobs. Press Select to delete the job.
Copies
Determines the number of copies for
each held job. Press Menu to scroll
through the list of held jobs. Press
Select to specify the job you want to
print. Press Menu to increase or
decrease the number of copies, and
then press Select.
To print any data stored in the print buffer.
Note: Print Buffer is only available when you enter the Job Menu while Waiting is displayed. The
Waiting state occurs if an incomplete job is sent to the printer or an ASCII job, such as a print
screen command, is printing.
50
Menu Item
Purpose
Values
Reset Active
Bin
To define the active bin as the start bin (the first bin to receive printed output) in a set of linked
bins.
Reset Printer To reset the printer to the user default value for each menu item, delete all downloaded resources
(fonts, macros, and symbol sets) stored in printer memory (RAM), and delete all data in the
interface link buffer.
Before selecting Reset Printer, exit the software application you are using.
Network Menu
Use the Network Menu to change printer settings affecting jobs sent to the printer through a network port
(either Standard Network or Network Opt <x>).
Note: Values marked by an asterisk (*) are the factory default settings.
Menu Item
Purpose
Values
Job
Buffering
To temporarily store jobs on the printer
hard disk before printing.
Off*
Does not buffer jobs to the hard disk.
On
Buffers print jobs to the hard disk.
Auto
Buffers print jobs only if the printer is
busy processing data from another
input port.
On
Printer processes raw binary
PostScript print jobs from computers
using the Macintosh operating system.
Note: Changing this menu item
automatically resets the printer.
MAC Binary
PS
To configure the printer to process
Macintosh binary PostScript print jobs.
Note: This setting often causes
Windows print jobs to fail.
Network
Buffer
To configure the size of the network
input buffer.
Note: Changing the Network Buffer
menu item automatically resets the
printer.
Network <x>
Setup
To configure an internal print server.
Off
Printer filters PostScript print jobs
using standard protocol.
Auto*
Printer processes print jobs from
computers using either Windows or
Macintosh operating systems.
Auto*
Printer automatically calculates the
Network Buffer size (recommended
setting).
3K to
maximum size
allowed
User specifies the Network Buffer size.
The maximum size depends on the
amount of memory in your printer, the
size of the other link buffers, and
whether Resource Save is set to On or
Off. To maximize the range for the
Network Buffer size, disable or reduce
the size of the parallel, serial, and USB
buffers.
Values for this menu item are supplied by the specific
print server. Select the menu item to see the available
values.
Note: Refer to the documentation on the drivers CD for
more information.
51
Menu Item
Purpose
Values
NPA Mode
To specify whether the printer
performs the special processing
required for bidirectional
communication, following the
conventions defined in the Network
Printing Alliance (NPA) Protocol.
Off
Printer does not perform NPA
processing.
Auto*
Printer examines the data to determine
the format and then processes it
appropriately.
To configure the printer so it
automatically switches to
PCL emulation when a print job
received through the network port
requires it, regardless of the default
printer language.
On*
Printer examines data on the network
interface and selects PCL emulation if
the data indicates that is the required
printer language.
Off
Printer does not examine the incoming
data. The printer uses PostScript
emulation to process the job if PS
SmartSwitch is On, or uses the default
printer language specified in the Setup
Menu if PS SmartSwitch is Off.
To configure the printer so it
automatically switches to
PostScript emulation when a print job
received through the network port
requires it, regardless of the default
printer language.
On*
Printer examines data on the network
interface connection and selects
PostScript emulation if the data
indicates that is the required printer
language.
Off
Printer does not examine the incoming
data. The printer uses PCL emulation
to process the job if PCL SmartSwitch
is On, or uses the default printer
language specified in the Setup Menu
if PCL SmartSwitch is Off.
To configure an internal print server.
Values for this menu item are supplied by the specific
print server. Select the menu item to see the available
values.
Note: Changing this menu item
automatically resets the printer.
PCL
SmartSwitch
PS
SmartSwitch
Std Net
Setup
Note: Refer to the documentation on the drivers CD for
more information.
52
Parallel Menu
Use the Parallel Menu to change printer settings affecting jobs sent to the printer through a parallel port
(either Std Parallel or Parallel Opt <x>).
Note: Values marked by an asterisk (*) are the factory default settings.
Menu Item
Purpose
Values
Advanced
Status
To enable bidirectional communication
through the parallel port.
Off
Disables parallel port negotiation.
On*
Enables bidirectional communication
through the parallel interface.
Honor Init
To determine whether the printer
honors hardware initialization requests
from the computer. The computer
requests initialization by activating the
INIT signal on the parallel interface.
Many personal computers activate the
INIT signal each time the computer is
turned on and off.
Off*
Printer does not honor hardware
initialization requests from the
computer.
On
Printer honors hardware initialization
requests from the computer.
To temporarily store jobs on the printer
hard disk before printing.
Off*
Does not buffer print jobs to the hard
disk.
Note: Changing this menu item
automatically resets the printer.
On
Buffers print jobs to the hard disk.
Auto
Buffers print jobs only if the printer is
busy processing data from another
input port.
On
Printer processes raw binary
PostScript print jobs from computers
using the Macintosh operating system.
Job
Buffering
MAC Binary
PS
To configure the printer to process
Macintosh binary PostScript print jobs.
Note: This setting often causes
Windows print jobs to fail.
NPA Mode
Off
Printer filters PostScript print jobs
using standard protocol.
Auto*
Printer processes print jobs from
computers using either Windows or
Macintosh operating systems.
To specify whether the printer
performs the special processing
required for bidirectional
communication, following the
conventions defined in the Network
Printing Alliance (NPA) Protocol.
On
Printer performs NPA processing. If
data is not in NPA format, it is rejected
as bad data.
Off
Printer does not perform NPA
processing.
Note: Changing this menu item
automatically resets the printer.
Auto*
Printer examines data and determines
the format and then processes it
appropriately.
53
Menu Item
Purpose
Values
Parallel
Buffer
To configure the size of the parallel
input buffer.
Disabled
Disables job buffering. Any jobs
already buffered on the disk are
printed before normal processing of
incoming jobs resumes.
Auto*
Printer automatically calculates the
Parallel Buffer size (recommended
setting).
3K to
maximum
size allowed
User specifies the Parallel Buffer size.
The maximum size depends on the
amount of memory in your printer, the
size of the other link buffers, and
whether Resource Save is set to On or
Off. To maximize the range for the
Parallel Buffer size, disable or reduce
the size of the serial and USB buffers.
Note: Changing this menu item
automatically resets the printer.
Parallel
Mode 1
To control the pull-up resistors on the
parallel port signals. This menu item is
useful for personal computers that
have open collector outputs on the
parallel port signals.
On
Disables the resistors.
Off*
Enables the resistors.
Parallel
Mode 2
To determine whether the parallel port
data is sampled on the leading or
trailing edge of strobe.
On*
Samples parallel port data on the
leading edge of strobe.
Off
Samples parallel port data on the
trailing edge of strobe.
To configure the printer so it
automatically switches to
PCL emulation when a print job
received through the parallel port
requires it, regardless of the default
printer language.
On*
Printer examines data on the parallel
interface and selects PCL emulation if
the data indicates that is the required
printer language.
Off
Printer does not examine the incoming
data. The printer uses PostScript
emulation to process the job if PS
SmartSwitch is On, or uses the default
printer language specified in the Setup
Menu if PS SmartSwitch is Off.
To configure the printer so it
automatically switches to PostScript
emulation when a print job received
through the parallel port requires it,
regardless of the default printer
language.
On*
Printer examines data on the parallel
interface and selects PostScript
emulation if the data indicates that is
the required printer language.
Off
Printer does not examine the incoming
data. The printer uses PCL emulation
to process the job if PCL SmartSwitch
is On, or uses the default printer
language specified in the Setup Menu
if PCL SmartSwitch is Off.
To specify the parallel interface
protocol.
Standard
May resolve some parallel interface
problems.
Fastbytes*
Provides compatibility with most
existing parallel interface
implementations (recommended
setting).
PCL
SmartSwitch
PS
SmartSwitch
Protocol
54
PCL Emul Menu
Use the PCL Emul Menu to change printer settings that only affect jobs using the PCL emulation printer
language.
Note: Values marked by an asterisk (*) are the factory default settings.
Menu Item
Purpose
Values
A4 Width
To select the width of the logical page
for A4 size paper.
198 mm*
Makes the logical page compatible
with the Hewlett-Packard LaserJet 5
Printer.
203 mm
Makes the logical page wide enough to
print eighty 10-pitch characters.
Off*
Printer does not perform a carriage
return after a line feed control
command.
On
Printer performs a carriage return after
a line feed control command.
Off*
Printer does not perform a line feed
after a carriage return control
command.
On
Printer performs a line feed after a
carriage return control command.
Auto CR after To specify whether the printer
automatically performs a carriage
LF
return after a line feed control
command.
Auto LF after
CR
To specify whether the printer
automatically performs a line feed after
a carriage return control command.
Font Name
To choose a specific font from the
specified font source.
R0 Courier 10*
The font name and font ID for all fonts
in the selected font source are
displayed. The font source
abbreviation is R for resident, F for
flash, K for disk, and D for download.
Font Source
To determine the set of fonts displayed
in the Font Name menu item.
Resident*
Displays all fonts resident in printer
RAM when the printer ships from the
factory.
Download
Displays all fonts downloaded to
printer RAM.
Flash
Displays all fonts stored in flash
memory.
Disk
Displays all fonts stored on the printer
hard disk.
All
Displays all fonts available to the
printer from all sources.
Lines per
Page
To determine the number of lines that
print on each page.
1...255
The printer sets the amount of space
between each line (vertical line
60*
spacing) based on the Lines per Page,
(country/region- Paper Size, and Orientation menu
specific factory items. Select the correct Paper Size
default values)
and Orientation before changing Lines
per Page.
64*
(country/regionspecific factory
default values)
55
Menu Item
Purpose
Values
Orientation
To determine how text and graphics
are oriented on the page.
Portrait*
Prints text and graphics parallel to the
short edge of the paper.
Landscape
Prints text and graphics parallel to the
long edge of the paper.
0.08...100
(in increments
of 0.01 cpi)
Pitch refers to the number of fixedspace characters in a horizontal inch
of type. You can select a pitch from
0.08 to 100 characters per inch (cpi) in
increments of 0.01 cpi. For
nonscalable monospaced fonts, the
pitch is displayed, but cannot be
changed.
Pitch
To specify the font pitch for scalable
monospaced fonts.
10*
Note: Pitch is only displayed for fixed,
or monospaced, fonts.
Point Size
To change the point size for scalable
typographic fonts.
1...1008
in increments of
0.25 points)
12*
Point size refers to the height of the
characters in the font. One point
equals approximately 1/72 of an inch.
You can select point sizes from 1 to
1008 in increments of 0.25 points.
Note: Point Size is only displayed for
typographic fonts.
Symbol Set
To choose a symbol set for a specified
font name.
Tray
Renumber
To configure your printer to work with printer drivers or applications that use different source
assignments for the paper trays.
10U PC-8*
(country/regionspecific factory
default values)
A symbol set is a set of alphabetic and
numeric characters, punctuation, and
special symbols used when printing
with a selected font. Symbol sets
support the different requirements for
12U PC-850*
languages or specific applications,
(country/region- such as math symbols for scientific
specific factory text. Only the symbol sets supported
default values)
for the selected font name are
displayed.
Note: Refer to the Technical Reference for more information about assigning source numbers.
1 Select a paper source.
Assign Tray <x>
Assign MP Feeder
Assign Man Env
Assign Man Paper
2 Select a value.
Other Tray Renumber selections
Off*
Printer uses factory default paper
source assignments.
0...199
Select a numeric value to assign a
custom value to a paper source.
None
Paper source ignores the Select Paper
Feed command.
View Factory
Def
Press Menu to display the factory
default value assigned to each paper
source.
Restore
Defaults
Select Yes to return all tray
assignments to factory default values.
56
Paper Menu
Use the Paper Menu to define the paper loaded in each paper tray and the default paper source and output
bin.
Note: Values marked by an asterisk (*) are the factory default settings.
Menu Item
Purpose
Values
Assign Type/
Bin
To send print jobs to a specific output
bin based on the requested paper
type.
Plain Paper Bin
Note: If a user-defined name is
available, it is displayed instead of
Custom <x> Bin. The name is
truncated to 14 characters. If two or
more bins share the same name, the
name only appears once in the Assign
Type/Bin value list.
Transparency Bin
Card Stock Bin
Glossy Paper Bin
Labels Bin
Bond Bin
Envelope Bin
Letterhead Bin
Preprinted Bin
Colored Bin
Custom <x> Bin (where <x> represents 1 through 6)
Disabled*
Configure
Bins
To determine which output bin(s) the
printer uses for a particular job.
Mailbox*
Sends print jobs to the output bin
designated for that user.
Link
Links two or more bins together as
though they were one large bin. When
one linked bin is full, the printer starts
filling the next linked bin, and
continues with each additional linked
bin.
Mail Overflow
Sends print jobs to the output bin
designated for that user until it is full,
and then sends jobs to the designated
overflow bin.
Link Optional
Links all optional output bins as though
they were one large bin, while leaving
the standard bin individually
addressable.
Type
Assignment
Sends each job to the output bin
specified for that paper type.
57
Menu Item
Purpose
Values
Configure
MP
To determine when the printer selects
paper loaded in the multipurpose
feeder.
Cassette*
Printer treats the multipurpose feeder
like any other paper tray. If a print job
requests a paper size or type that is
only loaded in the multipurpose feeder,
the printer pulls paper from the
multipurpose feeder for the job.
Manual
Printer treats the multipurpose feeder
like a manual feed tray, and displays
Load Manual when you need to insert
a single sheet of paper in the feeder.
First
Printer pulls paper from the
multipurpose feeder until it is empty,
regardless of the paper source or
paper size requested for the job.
Custom
Types
To specify the kind of paper associated Values for Custom Type <x>, where <x> represents 1, 2,
with each of the Custom Types
3, 4, 6 (paper only), or 5 (transparencies only):
available in the Paper Type menu item.
Paper*
Note: If a user-defined name is
available, it is displayed instead of
Card Stock
Custom Type <x>. The user-defined
name is truncated to 14 characters. If
Transparency
two or more custom types share the
same name, the name only appears
Glossy Paper
once in the Custom Types value list.
Labels
Envelope
Output Bin
Overflow Bin
To specify the default bin for printed
material.
Standard Bin*
To designate an output bin as the
overflow bin. If Configure Bins is set to
Mail Overflow and a specific output bin
is full, the printer automatically diverts
printed material to the overflow bin.
Standard Bin*
Bin <x>
Bin <x>
58
Note: If a user-defined name is
available, it is displayed instead of
Bin <x>. The name is truncated to 14
characters. If two or more bins share
the same name, the name only
appears once in the Output Bin value
list.
Note: If a user-defined bin is available,
it is displayed instead of Bin <x>. The
name is truncated to 14 characters. If
two or more bins share the same
name, the name only appears once in
the Overflow Bin value list.
Menu Item
Purpose
Values
Paper
Loading
To properly handle preprinted paper loaded in a tray, whether the job is a duplexed job or a singlesided job.
1 Select a paper type.
Card Stock Load
Note: If a user-defined name is
available, it is displayed instead of
Custom <x> Loading. The name is
truncated to 14 characters.
Glossy Loading
Colored Loading
Custom <x> Loading
Ltrhead Loading
Preprint Loading
Bond Loading
2 Select a value.
Duplex
Notifies the printer that the specified
paper type is loaded properly for
duplex printing. If the printer receives a
single-sided job using that paper type,
the printer inserts blank pages as
necessary to print the job properly on
preprinted forms. This setting may
slow single-sided printing.
Off*
Printer assumes preprinted material is
loaded for single-sided printing.
Duplexed jobs may not print properly.
59
Menu Item
Purpose
Values
Paper Size
To identify the default paper size for each paper source. For trays with automatic size sensing, only
the value detected by the hardware is displayed.
1 Select a paper source.
Tray <x> Size
Manual Pap Size
MP Feeder Size
Manual Env Size
2 Select a value.
Letter*
(* Denotes country/region-specific
factory default values)
Legal
Note: Size sensing must be turned off
for Statement and Folio values to
appear.
Executive
Statement
A4*
A5
B5
Folio
10 Envelope* (US)
9 Envelope
B5 Envelope
Other Envelope
7 3/4 Envelope
DL Envelope* (non US)
C5 Envelope
Paper Source To identify the default paper source.
Universal
Select Universal when you load paper
that does not match any of the other
available sizes. The printer
automatically formats the page for the
maximum possible size. You can then
set the actual page size from your
application software.
Tray <x>
(Tray 1*)
If you loaded the same size and type
of paper in two paper sources (and the
Paper Size and Paper Type menu
items are correctly set), the trays are
automatically linked. When one paper
source is empty, paper automatically
feeds from the next linked source.
MP Feeder
Env Feeder
Manual Paper
Manual Env
60
Menu Item
Purpose
Values
Paper
Texture
To identify the texture of the paper loaded in a specific source and to ensure that characters print
clearly.
Use Paper Texture in connection with the Paper Type and Paper Weight menu items. You may
need to change those menu items to optimize print quality for your specific paper.
1 Select a paper type.
Plain Texture
Card Stock Text
Trnsprncy Text
Preprint Texture
Colored Texture
Custom <x> Texture
Labels Texture
Bond Texture
Envelope Texture
Ltrhead Texture
Glossy Texture
2 Select a value.
Smooth
Normal*
Rough
61
Note: The default for Bond Texture is
Rough instead of Normal. If a userdefined name is available for a custom
Type, then the name is displayed
instead of Custom <x> Texture. The
name is truncated to 14 characters.
Menu Item
Purpose
Values
Paper Type
To identify the type of paper installed in each paper source.
Use this menu item to:
• Optimize print quality for the specified paper.
• Select paper sources through your software application by selecting type and size.
• Automatically link paper sources. Any sources containing the same type and size of paper are
automatically linked by the printer if you have set the Paper Size and the Paper Type to the
correct values.
1 Select a paper source.
Tray <x> Type
Manual Pap Type
MP Feeder Type
Manual Env Type
2 Select a value.
Plain Paper
Card Stock
Transparency
Labels
Bond
Letterhead
Preprinted
Custom Type <x>
Glossy Paper
Envelope
Colored Paper
The Paper Type default for each
envelope source is Envelope. The
Paper Type default for each paper tray
is as follows:
Note: If a user-defined name is
available, it is displayed instead of
Custom Type <x>. The user-defined
name is truncated to 14 characters. If
two or more custom types share the
same name, the name only appears
once in the Paper Type value list.
Tray 1–Plain Paper
Tray 2–Custom Type 2
Tray 3–Custom Type 3
Tray 4–Custom Type 4
Manual Pap Type–Custom Type 6
62
Menu Item
Purpose
Values
Paper Weight To identify the relative weight of the paper loaded in a specific source and ensure that the toner
adheres properly to the printed page.
1 Select a paper type.
Plain Weight
Note: If a user-defined name is
available, it is displayed instead of
Custom <x> Weight. The name is
truncated to 14 characters.
CardStock Weight
Trnsprncy Weight
Preprint Weight
Colored Weight
Custom <x> Weight
Bond Weight
Envelope Weight
Glossy Weight
Labels Weight
Ltrhead Weight
2 Select a value.
Light
Normal*
Heavy
Substitute
Size
Universal
Setup
To have the printer substitute the
specified paper size if the requested
size is not loaded.
Off
Printer prompts the user to load the
requested paper size.
Statement/A5
Prints A5 size jobs on statement size
paper if only statement size paper is
loaded, and prints statement size jobs
on A5 paper if only A5 paper is loaded.
Letter/A4
Prints A4 size jobs on letter size paper
if only letter size paper is loaded, and
prints letter size jobs on A4 size paper
if only A4 size paper is loaded.
All Listed*
Substitutes Letter/A4 and
Statement/A5.
To determine the default size when the Paper Size setting for a tray or feeder is Universal.
1 Select a unit of measure.
Inches*
(* Denotes a country/region-specific
factory default value)
2 Select the values.
Millimeters*
Portrait Width
=3.00–14.17 in. (8.5 in.*)
=76–360 mm (216 mm*)
Portrait Height
=3.00–14.17 in. (14.17 in.*)
=76–360 mm (360 mm*)
Feed Direction
=Short Edge*
=Long Edge
63
PostScript Menu
Use the PostScript Menu to change printer settings that only affect jobs using the PostScript emulation
printer language.
Note: Values marked by an asterisk (*) are the factory default settings.
Menu Item
Purpose
Values
Font Priority
To establish the font search order.
Resident*
Note: Font Priority is only displayed
when a formatted flash or hard disk is
installed, is neither defective nor Read/ Flash/Disk
Write or Write protected, and Job
Buffer Size is not set to 100%.
Image
Smoothing
To enhance the contrast and
sharpness of low resolution bitmapped
images (such as images downloaded
from the World Wide Web) and smooth
their color transitions.
Printer searches printer memory for
the requested font before searching
flash memory or hard disk.
Printer searches the hard disk and
flash memory for the requested font
before searching printer memory.
Off*
Uses default resolution when printing
all images.
On
Enhances low resolution images, such
as graphics with a resolution of 72 dpi.
Off*
Discards the print job without printing
an error message.
On
Prints an error message before it
discards the job.
Note: Image Smoothing has no effect
on images that are 300 dpi or higher
resolution.
Print PS
Error
To print a page defining the PostScript
emulation error when an error occurs.
64
Serial Menu
Use the Serial Menu to change printer settings affecting jobs sent to the printer through a serial port (either
Standard Serial or Serial Opt <x>).
Note: Values marked with an asterisk (*) are the factory default settings.
Menu Item
Purpose
Values
Baud
To specify the rate at which data can
be received through the serial port.
1200
2400
4800
9600*
19200
38400
57600
115200
138200
172800
230400
345600
Data Bits
Honor DSR
To specify the number of data bits that
are sent in each transmission frame.
7
To determine whether the printer uses
the Data Set Ready (DSR) signal.
DSR is one of the handshaking signals
for most serial interface cables.
Off*
All data received by the serial port is
treated as valid data.
On
Only data received while the DSR
signal is high is treated as valid.
To temporarily store jobs on the printer
hard disk before printing.
Off*
Does not buffer print jobs to the hard
disk.
Note: Changing the Job Buffering
menu item automatically resets the
printer.
On
Buffers print jobs to the hard disk.
Auto
Buffers print jobs only if the printer is
busy processing data from another
input port.
8*
The serial interface uses DSR to
distinguish data sent by the computer
from data created by electrical noise in
the serial cable. This electrical noise
can cause stray characters to print.
Select On to prevent stray characters
from printing.
Job
Buffering
65
Menu Item
Purpose
Values
NPA Mode
To specify whether the printer
performs the special processing
required for bidirectional
communication, following the
conventions defined in the Network
Printing Alliance (NPA) Protocol.
On
Printer performs NPA processing. If
data is not in NPA format, it is rejected
as bad data.
Off
Printer does not perform NPA
processing.
Note: Changing this menu item
automatically resets the printer.
Auto*
Printer examines the data to determine
the format and then processes it
appropriately.
To select the parity for serial input and
output data frames.
Even
Parity
Odd
None*
Ignore
PCL
SmartSwitch
PS
SmartSwitch
Robust XON
To configure the printer so it
automatically switches to PCL
emulation when a print job received
through the serial port requires it,
regardless of the default printer
language.
On*
Printer examines data on the serial
interface and selects PCL emulation if
the data indicates that is the required
printer language.
Off
Printer does not examine the incoming
data. The printer uses PostScript
emulation to process the job if PS
SmartSwitch is On, or uses the default
printer language specified in the Setup
Menu if PS SmartSwitch is Off.
To configure the printer so it
automatically switches to PostScript
emulation when a print job received
through the serial port requires it,
regardless of the default printer
language.
On*
Printer examines data on the serial
interface and selects PostScript
emulation if the data indicates that is
the required printer language.
Off
Printer does not examine the incoming
data. The printer uses PCL emulation
to process the job if PCL SmartSwitch
is On, or uses the default printer
language specified in the Setup Menu
if PCL SmartSwitch is Off.
To determine whether the printer
communicates availability to the
computer.
Off*
Printer waits to receive data from the
computer.
On
Printer sends a continuous stream of
XONs to the host computer to indicate
that the serial port is ready to receive
more data.
This menu item only applies to the
serial port if Serial Protocol is set to
XON/XOFF.
66
Menu Item
Purpose
Values
Serial Buffer
To configure the size of the serial input
buffer.
Disabled
Disables job buffering. Any jobs
already buffered on the disk are
printed before normal processing of
incoming jobs resumes.
Auto*
Printer automatically calculates the
Serial Buffer size (recommended
setting).
3K to
maximum
size allowed
User specifies the Serial Buffer size.
The maximum size depends on the
amount of memory in your printer, the
size of the other link buffers, and
whether Resource Save is set to On or
Off. To maximize the range for the
Serial Buffer size, disable or reduce
the size of the parallel and USB
buffers.
DTR*
Hardware handshaking.
DTR/DSR
Hardware handshaking.
XON/XOFF
Software handshaking.
XON/XOFF/
DTR
Combined hardware and software
handshaking.
XONXOFF/
DTRDSR
Combined hardware and software
handshaking.
Note: Changing the Serial Buffer
menu item automatically resets the
printer.
Serial
Protocol
To select the hardware and software
handshaking values for the serial
interface.
Setup Menu
Use the Setup Menu to configure a variety of printer features.
Note: Values marked by an asterisk (*) are the factory default settings.
Menu Item
Purpose
Values
Alarm
Control
To establish whether the printer
sounds an alarm when the printer
requires operator intervention.
Off
Printer does not sound an alarm.
Single*
Printer sounds three quick beeps.
Continuous
Printer repeats three beeps every 10
seconds.
To define the amount of time (in
seconds) the printer waits after
displaying an operator intervention
error message before it resumes
printing.
Disabled*
Printer does not resume printing until
someone clears the error message.
5...255
Printer waits the specified amount of
time, and then automatically resumes
printing. This timeout value also
applies if the menus are displayed
(and the printer is offline) for the
specified period of time.
To set the printer to print only in black
and white.
Off*
Color prints as indicated in print job.
On
The equivalent to setting Color Mode
to Black & White.
Auto
Continue
Black &
White Lock
67
Menu Item
Purpose
Values
Display
Language
To determine the language of the text
on the operator panel display.
English
Note: All values may not be available.
Français
Deutsch
Italiano
Español
Dansk
Norsk
Nederlands
Svenska
Português
Suomi
Japanese
Russian
Polski
Hungarian
Turkish
Czech
Download
Target
To specify the storage location for
downloaded resources.
Storing downloaded resources in flash
memory or on a hard disk is
permanent storage rather than the
temporary storage that RAM provides.
The resources remain in the flash
memory or on the hard disk even when
the printer is turned off.
Hole Punch
Alarm
Jam
Recovery
RAM*
All downloaded resources are
automatically stored in printer memory
(RAM).
Flash
All downloaded resources are
automatically stored in flash memory.
Disk
All downloaded resources are
automatically stored on the hard disk.
To specify how the printer responds
Off*
when the hole punch box becomes full.
To establish whether the printer
reprints jammed pages.
Hole Punch Waste Full is
displayed until someone empties the
hole punch box. If an Auto Continue
value is selected from the Setup Menu,
the printer resumes printing after the
specified timeout value.
Single
Printer stops printing, displays Hole
Punch Waste Full, and sounds
three quick beeps.
Continuous
Printer stops printing, displays Hole
Punch Waste Full, and repeats
three beeps every 10 seconds until the
hole punch box is emptied.
On
Printer reprints jammed pages.
Off
Printer does not reprint jammed
pages.
Auto*
Printer reprints a jammed page unless
the memory required to hold the page
is needed for other printer tasks.
68
Menu Item
Purpose
Values
Job
Accounting
To store statistical information about
your most recent print jobs on the hard
disk. The statistics include whether the
job printed with or without errors, the
print time, the job size (in bytes), the
requested paper size and paper type,
the total number of printed pages, and
the number of copies requested.
Off*
Printer does not store job statistics on
disk.
On
Printer stores job statistics for the most
recent print jobs.
To successfully print a page that may
otherwise generate Complex Page
errors.
Off*
Prints a partial page of data if memory
is insufficient to process the entire
page.
If, after selecting On, you still cannot
print the page, you may also have to
reduce the size and number of fonts on
the page, or increase the installed
printer memory.
On
Ensures that an entire page is
processed before it prints.
Disabled
This value does not appear unless
Energy Conserve is set to Off. See
Disabling Power Saver for more
information.
1...240
Specifies the amount of time after a
print job before the printer goes into
Power Saver mode. (Your printer may
not support the entire range of values.)
Note: Job Accounting is only displayed
when a hard disk is installed, is neither
defective nor Read/Write or Write
protected, and Job Buffer Size is not
set to 100%.
Page Protect
For most print jobs, you do not need to
select On. When On is selected,
printing may be slower.
Power Saver
To specify the amount of time (in
minutes) the printer waits after a job is
printed before it goes into a reduced
power state.
The factory default Power Saver
setting depends on your printer model.
Print the menu settings page to
determine the current Power Saver
setting. When the printer is in Power
Saver mode, it is still ready to receive
print jobs.
Select 1 to put the printer in Power
Saver mode one minute after it finishes
a print job. This uses much less
energy, but requires more warm-up
time for the printer. Select 1 if your
printer shares an electrical circuit with
room lighting and you notice lights
flickering.
Select a high value if your printer is in
constant use. Under most
circumstances, this keeps the printer
ready to print with minimum warm-up
time. Select a value between 1 and
240 minutes if you want a balance
between energy consumption and a
shorter warm-up period.
69
Menu Item
Purpose
Values
Print Area
To modify the logical and physical
printable area.
Normal*
Fit to Page
Whole Page
Print
Timeout
To specify the amount of time (in
seconds) the printer waits before
printing the last page of a print job that
does not end with a command to print
the page. The print timeout counter
does not start until Waiting is
displayed.
Disabled
To establish the default printer
language used to communicate data
from the computer to the printer.
Resource
Save
The printer prints the last page after
the specified time. (Your printer may
not support the entire range of values.)
PCL Emulation PCL emulation, compatible with
Hewlett-Packard printers.
Note: Setting a printer language as
the default does not prevent a software
application from sending print jobs that
use the other language.
Printer
Usage
The printer does not print the last page
of a print job until one of the following
occurs:
• The printer receives enough
information to fill the page.
• The printer receives a Form Feed
command.
• You select Print Buffer from the Job
Menu.
1...255 (90*)
Printer
Language
Note: The Whole Page setting only
affects pages printed using PCL 5
interpreter. This setting has no effect
on pages printed using the PCL XL or
PostScript interpreters. If you try to
print any data in the non-printable area
defined by Normal Print Area, the
printer will clip the image at the
boundary defined by the Normal
defined printable area.
To determine the behavior of the
image transfer unit during printing.
To determine what the printer does
with downloaded resources, such as
fonts and macros stored in RAM, if the
printer receives a job that requires
more memory than is available.
PS Emulation*
PostScript emulation, compatible with
Adobe PostScript language.
Max Speed
The image transfer unit is engaged
throughout the print job.
Max Yield*
The image transfer unit position is
engaged based on page content. This
may extend the life of certain print
supplies.
Off*
Printer retains downloaded resources
only until memory is needed. It then
deletes those resources associated
with the inactive printer language.
On
Printer retains all downloaded
resources for all printer languages
during language changes and printer
resets. If the printer runs out of
memory, 38 Memory Full is
displayed.
70
Menu Item
Purpose
Values
Staple Alarm
To specify how the printer responds
when it is out of staples.
Off
Load Staples is displayed until
someone loads staples. If an Auto
Continue value is selected from the
Setup Menu, the printer resumes
printing after the specified timeout
value.
Single*
Printer stops printing, displays Load
Staples, and sounds three quick
beeps.
Continuous
Printer stops printing, displays Load
Staples, and repeats three beeps
every 10 seconds until the staple
cartridge is replaced.
Off
An error message is displayed until
someone replaces the toner cartridge.
If an Auto Continue value is selected
from the Setup Menu, the printer
resumes printing after the specified
timeout value.
Single*
Printer stops printing, displays an error
message, and sounds three quick
beeps.
Continuous
Printer stops printing, displays an error
message, and repeats three beeps
every 10 seconds until the toner
cartridge is replaced.
Disabled
Disables Wait Timeout.
15...65535
(40*)
Specifies the amount of time the
printer waits for additional data before
it cancels the job.
Toner Alarm
To specify how the printer responds
when it is low on toner.
Wait Timeout To specify the amount of time (in
seconds) the printer waits to receive
additional bytes of data from the
computer. When this timeout expires,
the print job is canceled.
Wait Timeout is only available when
you use PostScript emulation. This
menu item has no effect on PCL
emulation print jobs.
71
Supplies Menu
The Supplies Menu provides information about printer supplies that require attention. It is only available
when a supply is low or needs replacement.
Menu Item
Purpose
Values
<color>
Toner
To view the status of the color print
cartridges.
Low
Oiler
To view the status of the web oiler.
Near Exhausted
Waste Bottle
To view the status of the toner waste
container.
Near Full
Change Cartridge
The toner waste container is nearly
full.
Note: Once the toner waste container
reaches Full, the printer will print up to
15 more pages from the buffer and
then stop until the container is
replaced.
USB Menu
Use the USB Menu to change printer settings affecting a Universal Serial Bus (USB) port (USB
Option <x>).
Note: Values marked by an asterisk (*) are the factory default settings.
Menu Item
Purpose
Values
Job
Buffering
To temporarily store jobs on the printer
hard disk before printing.
Off*
Does not buffer print jobs to the hard
disk.
Note: Changing the Job Buffering
menu item automatically resets the
printer.
On
Buffers print jobs to the hard disk.
Auto
Buffers print jobs only if the printer is
busy processing data from another
input port.
To configure the printer to process
Macintosh binary PostScript print jobs.
Off
Printer processes raw binary
PostScript print jobs from computers
using the Macintosh operating system.
MAC Binary
PS
Note: This setting often causes
Windows print jobs to fail.
On
Printer filters PostScript print jobs
using standard protocol.
Auto*
Printer processes print jobs from
computers using either Windows or
Macintosh operating systems.
72
Menu Item
Purpose
Values
NPA Mode
To specify whether the printer
performs the special processing
required for bidirectional
communication, following the
conventions defined in the Network
Printing Alliance (NPA) Protocol.
On
Printer performs NPA processing. If
data is not in NPA format, it is rejected
as bad data.
Off
Printer does not perform NPA
processing.
Note: Changing this menu item
automatically resets the printer.
Auto*
Printer examines the data to determine
the format and then processes it
appropriately.
To configure the printer so it
automatically switches to
PCL emulation when a print job
received through the USB port
requires it, regardless of the default
printer language.
On*
Printer examines the data on the USB
interface and selects PCL emulation if
the data indicates that is the required
printer language.
Off
Printer does not examine the incoming
data. The printer uses
PostScript emulation to process the
job if PS SmartSwitch is On, or uses
the default printer language specified
in the Setup Menu if PS SmartSwitch
is Off.
To configure the printer so it
automatically switches to
PostScript emulation when a print job
received through the USB port
requires it, regardless of the default
printer language.
On*
Printer examines data on the USB
interface and selects
PostScript emulation if the data
indicates that is the required printer
language.
Off
Printer does not examine the incoming
data. The printer uses PCL emulation
to process the job if PCL SmartSwitch
is On, or uses the default printer
language specified in the Setup Menu
if PCL SmartSwitch is Off.
To configure the size of the USB input
buffer.
Disabled
Job buffering is disabled. Any jobs
already buffered on the disk are
printed before normal processing of
incoming jobs resumes.
Auto*
Printer automatically calculates the
USB Buffer size (recommended
setting).
3K to
maximum size
allowed
User specifies the USB Buffer size.
The maximum size depends on the
amount of memory in your printer, the
size of the other link buffers, and
whether Resource Save is set to On or
Off. To maximize the range for the USB
Buffer size, disable or reduce the size
of the parallel, serial, and network
buffers.
PCL
SmartSwitch
PS
SmartSwitch
USB Buffer
Note: Changing the USB Buffer menu
item automatically resets the printer.
73
Utilities Menu
Use the Utilities Menu to print a variety of listings relating to available printer resources, printer settings,
and print jobs. Other menu items let you set up printer hardware and troubleshoot printer problems.
Menu Item
Purpose
Values
Color
Alignment
To print a color alignment test page,
which can be used to properly align
how colors are printed.
0...20 (10*)
Used to indicate which line is most
acceptable for alignments A...L.
See also: Aligning the image
transfer unit
You are prompted to enter alignment
values for each setting (A...L).
Coverage
Estimator
Provides an estimate of the percent
coverage of cyan, magenta, yellow,
and black on a page. This estimate is
printed on the page.
Off*
Percent coverage is not printed.
On
Prints the estimated percentage of
coverage for each color on the page.
Defragment
Flash
To retrieve storage area lost when
resources are deleted from flash
memory.
Yes
Printer transfers all resources stored in
flash memory to printer memory and
then reformats the flash memory
option. When the format operation is
complete, the resources are loaded
back into flash memory.
No
Printer cancels the request to
defragment the flash memory.
Restore
• All menu items are returned to the
factory default values except:
– Display Language.
– All settings in the Parallel Menu,
Serial Menu, Network Menu, and
USB Menu.
• All downloaded resources (fonts,
macros, and symbol sets) in printer
memory (RAM) are deleted.
(Resources residing in flash
memory or on the hard disk are
unaffected.)
Do Not
Restore
User-defined settings remain.
Yes
Deletes any data stored on the hard
disk and prepares the device to
receive new resources.
No
Cancels the request to format the hard
disk and leaves current resources
stored on the disk.
Yes
Deletes any data stored in flash
memory and prepares the flash
memory to receive new resources.
No
Cancels the request to format the flash
memory and leaves current resources
stored in flash memory.
Warning: Do not turn off the printer
while the flash is defragmenting.
Factory
Defaults
Format Disk
To return your printer settings to the
factory default values.
To format the printer hard disk.
Warning: Do not turn off the printer
while the hard disk is formatting.
Format Flash To format the flash memory.
Warning: Do not turn off the printer
while the flash is formatting.
Hex Trace
To help isolate the source of a print job problem. With Hex Trace selected, all data sent to the
printer is printed in hexadecimal and character representation. Control codes are not executed.
To exit Hex Trace, turn the printer off or reset the printer from the Job Menu.
74
Menu Item
Purpose
Job Acct Stat To print a listing of all job statistics
stored on the hard disk, or to clear all
statistics on the disk.
Values
Print
Prints all statistics available for the
most recent print jobs.
Clear
Deletes all accumulated job statistics
from the hard disk.
Print Demo
To print pages describing the printer and demonstrating its capabilities.
Print
Directory
To print a list of all the resources stored in flash memory or on the hard disk.
Print Fonts
To print a sample of all the fonts
available for the selected printer
language.
Note: Print Directory is available only when either a nondefective flash or disk is installed and
formatted, and Job Buffer Size is not set to 100%.
PCL Fonts
Prints a sample of all printer fonts
available for PCL emulation.
PS Fonts
Prints a sample of all printer fonts
available for PostScript emulation.
Print Menus
To print a listing of the current user default values, the installed options, the amount of installed
printer memory, and the status of printer supplies.
Print Net <x>
Setup
To print information relating to the internal print server and the network settings defined by the
Network <x> Setup menu item in the Network Menu.
75
6
Understanding printer messages
The printer operator panel displays messages describing the current state of the printer and indicates
possible printer problems you must resolve. This topic provides a list of all printer messages, explains what
they mean, and tells you how to clear the messages.
Ready
1 Menu 2
Select 3
Go5
Return4
Stop 6
Message
What this message means
What you can do
<Custom Type Name>
in <input source>
A tray has been inserted, and contains
the type and/or size print media listed.
Wait for the message to clear.
A color alignment procedure is in
progress and the user is being
prompted for a series of alignment
values. The values range from A to L.
• Enter the alignment value, and then
press Select to continue to the next
alignment value.
• Press Go or Return to cancel the
alignment procedure.
<size>
in <input source>
<type><size>
in <input source>
<x> Alignment
See also: Aligning the image transfer
unit
Activating Menu
Changes
The printer is activating changes made
to the printer settings.
Wait for the message to clear.
Bin <x> Full
The specified bin is full.
Remove the stack of paper from the bin to
clear the message. If you assigned the bin
a name, the bin name is displayed instead
of the bin number.
Busy
The printer is busy receiving,
processing, or printing data.
• Wait for the message to clear.
• Press Menu to open the Job Menu and
cancel the current job.
76
See also: Disabling the operator panel
menus
Message
What this message means
What you can do
Canceling Fax
The printer is processing a request to
cancel a fax job.
Wait for the message to clear.
Canceling Job
The printer is processing a request to
cancel the current print job.
Wait for the message to clear.
The printer is requesting that a
different type of paper be loaded in
one of the input sources.
Change the paper type in the specified
source.
Change <x>
See also: Canceling a print job
• Press Go if the requested media is
already in the input source.
• Press Select to ignore the request and
print on the media already in the input
source.
See also: Loading the trays; Setup Guide
Check <device>
Connection
The specified device is either not fully
connected to the printer or is
experiencing a hardware failure.
• Reestablish communication by removing
the specified device and reattaching it to
the printer.
• Press Go to clear the message and
continue printing.
• In the case of a hardware failure, turn
the printer off and back on. If the error
recurs, turn the printer off, remove the
specified device, and call for service.
Clearing Job
Accounting Stat
The printer is deleting all job statistics
stored on the hard disk.
Wait for the message to clear.
Close Door
The printer front cover is open.
Close the printer front cover to clear the
message.
Close Finisher Door
The finisher front door is open.
Close the finisher front door to clear the
message.
Close Tray X Door
The 2000-sheet drawer is open.
Close the 2000-sheet drawer to clear the
message.
Copying
The printer is processing a copy job
originating from an OptraImage™
scanner.
Wait for the message to clear.
Defragmenting
The printer is defragmenting the flash
memory to reclaim storage space
occupied by deleted resources.
Wait for the message to clear.
Delete All Jobs
The printer is requesting confirmation
to delete all held jobs.
• Press Go to continue. The printer
deletes all held jobs.
• Press Stop to cancel the operation.
Deleting Jobs
The printer is deleting one or more
held jobs.
Wait for the message to clear.
Disabling Menus
The printer is responding to a request
to disable the menus.
Wait for the message to clear.
Warning: Do not turn the printer off while
this message is displayed.
Note: While the menus are disabled, you
cannot change the printer settings from the
operator panel.
See also: Disabling the operator panel
menus
77
Message
What this message means
What you can do
Disk Corrupted.
Reformat?
The printer has attempted a disk
recovery process and cannot repair
the disk.
• Press Go to reformat the disk and delete
all files currently stored on the disk.
• Press Stop to clear the message without
reformatting the disk. The printer may
display Disk Recovery and attempt to
recover the disk.
See also: Disk Recovery x/5 yyy%
Disk Recovery
x/5 yyy%
The printer is attempting to recover the Wait for the message to clear.
hard disk. Disk recovery takes place in Warning: Do not turn the printer off while
five phases; the second line on the
this message is displayed.
operator panel display shows the
percent complete of the current phase.
Empty Hole Punch
Box
The finisher hole punch waste box is
full.
Remove the finisher hole punch box, empty
it, and then replace it.
Enabling Menus
The printer is responding to a request
to make the menus available to all
users.
Wait for the message to clear, and then
press Menu to view the menus from the
operator panel.
See also: Enabling the menus
Engine Warming
The printer is preparing the fuser for
printing.
Wait for the message to clear.
Enter PIN:
=___
The printer is waiting for you to enter
your four-digit personal identification
number (PIN).
Use the operator panel buttons to enter the
PIN you identified in the driver when you
sent the confidential job to the printer.
See also: Holding a job in the printer
Fax <x>
The printer is processing an incoming
fax.
Wait for the message to clear.
Flushing Buffer
The printer is flushing corrupted print
data and discarding the current print
job.
Wait for the message to clear.
Formatting Disk
yyy%
The printer is formatting the hard disk.
When formatting takes longer than
usual, the second line of the display
shows the percent complete.
Wait for the message to clear.
Formatting Flash
The printer is formatting the flash
memory.
Wait for the message to clear.
The counter that tracks wear on the
fuser has reached its limit.
Replace the fuser.
Fuser Maint
78
Warning: Do not turn the printer off while
this message is displayed.
Warning: Do not turn the printer off while
this message is displayed.
Message
What this message means
What you can do
Held Jobs May Be
Lost
The printer memory is too full to
continue processing print jobs.
• Press Go to clear the message and
continue printing. The printer frees
memory by deleting the oldest held job
and continues deleting held jobs until
there is enough printer memory to
process the job.
• Press Stop to clear the message without
deleting any held jobs. The current job
may not print correctly.
• Press Menu to open the Job Menu and
cancel the current job.
• To avoid this error in the future:
– Delete fonts, macros, and other data
stored in printer memory.
– Install more printer memory.
Note: The messages 37
Insufficient Memory and Held
Jobs may be lost alternate on the
display.
See also: Holding a job in the printer;
37 Insufficient Memory
Held Jobs May Not Be
Restored
The printer memory cannot restore
Print and Hold jobs from the printer
hard disk.
Press Go to clear the message. Some of
the Print and Hold jobs stored on the disk
will not be restored.
See also: 37 Insufficient Memory
Hole Punch Waste Full The hole punch box in the finisher is
Empty the hole punch box.
full.
Insert Staple Cartridge The staple cartridge in the finisher is
missing or is installed incorrectly.
Insert Tray <x>
The specified tray is either missing or
not fully inserted.
• Correctly install the staple cartridge to
clear the message.
• Press Go to ignore the message and
continue printing without stapling.
Insert the specified tray completely into the
printer.
See also: Loading the trays
Install <device> or
Cancel Job
The printer is requesting that a
specified device be installed so it can
print a job.
• Turn the printer off, install the specified
device, and restart the printer.
• Press Menu to open the Job Menu and
cancel the current job.
Invalid Engine Code
The printer engine code has not been
programmed or is not valid.
Call for service.
The code in an internal print server is
not valid. The printer cannot receive
and process jobs until valid code is
programmed into the internal print
server.
Download valid code to the printer internal
print server.
ITU Maint
The counter that tracks wear on the
image transfer unit has reached its
limit.
Replace the image transfer unit.
ITU/Fuser Maint
The counters that track wear on the
image transfer unit and fuser have
reached their limit.
Replace the image transfer unit and fuser.
Invalid Network <x>
Code
Invalid Standard
Network Code
79
See also: Calling for service
Note: You can download network code
while this message is displayed.
Message
What this message means
What you can do
Load Manual
<type> <size>
A request for a manual feed job has
been sent to the printer. The printer is
ready for insertion of a single sheet
into the manual feed slot.
• Load a sheet of the paper specified in
the second line of the display in the
manual feed tray or multipurpose feeder.
• Press Select or Go to ignore the manual
feed request and print on paper already
installed in one of the input sources. If
the printer finds a tray that has paper of
the correct type and size, it feeds paper
from that tray. If the printer cannot find a
tray with the correct paper type and size,
it prints on whatever paper is installed in
the default input source.
• Press Menu to open the Job Menu and
cancel the current job.
See also: Loading the multipurpose
feeder
Load <x> Plain Letter
Someone has initiated a tray
calibration procedure.
Load paper into <x> and press Go to
continue the calibration process.
Load Staples
The printer is trying to staple a print
job, but the stapler is empty.
• Install a new staple cartridge in the
stapler.
• Press Go to clear the message and
continue printing without stapling.
• Press Menu to open the Job Menu and
cancel the current job.
Load Tray <x>
The printer is trying to feed paper from
a source it detects is empty.
• Load paper of the size and type
requested in the second line of the
display in the specified tray. The printer
automatically clears the message and
continues printing the job.
• Press Menu to open the Job Menu and
cancel the current job.
See also: Loading the trays
Menus Disabled
The printer menus are disabled. You
cannot change the printer settings
from the operator panel.
You can still open the Job Menu to cancel a
job that is printing or to select a confidential
job or a held job that you want to print. If
you need access to the printer menus,
contact your network administrator.
See also: Disabling the operator panel
menus
Network Card Busy
An internal print server (also called an
internal network adapter or INA) is
being reset.
Wait for the message to clear.
Network <x>
A network interface is the active
communication link.
Wait for the message to clear.
Network <x>, <y>
A network interface is the active
communication link, where <x>
represents the active communication
link and <y> represents the channel.
Wait for the message to clear.
No DRAM Installed
No DRAM is installed in the printer.
Turn the printer off, install DRAM and turn
the printer back on.
80
Message
What this message means
What you can do
No Jobs Found.
Retry?
The four-digit personal identification
number (PIN) you entered is not
associated with any confidential print
job.
• Press Go to enter another PIN.
• Press Stop to clear the PIN entry
prompt.
Not Ready
The printer is not ready to receive or
process data. Someone pressed Stop
to take the printer offline.
Press Go to make the printer ready to
receive jobs.
Ovrflow Bin Full
The mailbox’s designated overflow bin
is full.
Remove the stack of paper from the bin to
clear the message.
Parallel <x>
A parallel interface is the active
communication link.
Wait for the message to clear.
Performing Self Test
The printer is running the series of
start-up tests it performs after it is
turned on.
Wait for the message to clear.
Power Saver
The printer is ready to receive and
process data. It is reducing its
electricity consumption while idle. If
the printer remains inactive for the
period of time specified in the Power
Saver menu item (20 minutes is the
factory default), the Power Saver
message replaces the Ready message
on the display.
• Send a job to print.
• Press Go to quickly warm the printer to
normal operating temperature and
display the Ready message.
Printer Calibrating
The printer is adjusting the color tables
to correct variations caused by
environmental conditions.
Wait for the message to clear.
Print Jobs on Disk
Jobs that were spooled to the hard
disk before the printer was last turned
off have not yet printed.
• Press Go to print the jobs.
• Press Return or Stop to delete the jobs
from the hard disk without printing them.
Printing Alignment
Page
The printer is processing or printing a Wait until the page has completed printing.
test page that shows alignment values. See also: <x> Alignment; Aligning the
image transfer unit
Printing Directory List The printer is processing or printing a
See also: Holding a job in the printer
See also: Color Menu
Wait for the message to clear.
directory of all files stored in flash
memory or on a hard disk.
See also: Print Directory
The printer is processing or printing a
list of all available fonts for the
specified printer language.
Wait for the message to clear.
Printing Job
Accounting Stat
The printer is processing or printing all
job accounting statistics stored on the
hard disk.
Wait for the message to clear.
Printing Menu
Settings
The printer is processing or printing
the menu settings page.
Wait for the message to clear.
Prog Engine Code
The printer is programming new code
into the flash memory.
Wait for the message to clear.
Printing Font List
81
See also: Print Fonts
See also: Job Acct Stat
See also: Print Menus; Printing a menu
settings page
Warning: Do not turn the printer off while
this message is displayed.
Message
What this message means
What you can do
Prog System Code
The printer is programming new
system code.
Wait for the message to clear and the
printer to reset.
Warning: Do not turn the printer off while
this message is displayed.
Program Flash
Programming Disk
Programming Error
P<x>
The printer is storing resources, such
as fonts or macros, in flash memory.
Wait for the message to clear.
The printer is storing resources, such
as fonts or macros, on the hard disk.
Wait for the message to clear.
An error occurred while the printer was
programming code into memory.
Correct the problem specified on the
second line of the display:
Warning: Do not turn the printer off while
this message is displayed.
Warning: Do not turn the printer off while
this message is displayed.
• P105—A network file was used to
program a non-network printer, or a nonnetwork file was used to program a
network printer.
• P109—An update file was used to
program the printer, but the information
did not fit within the space allocated in
the Master Boot Record.
• P112—An upddle.fls file was used to
update the DLE code on a printer with a
firmware card installed, but the DLE was
not found on the firmware card.
• P200—No firmware card is installed.
Queuing and Deleting
Jobs
The printer is deleting one or more
held jobs and sending one or more
jobs to print.
Wait for the message to clear.
Queuing Jobs
The printer is sending one or more
held jobs to print.
Wait for the message to clear.
Ready
The printer is ready to receive and
process print jobs.
Send a job to print.
Ready Hex
The printer is in Hex Trace mode and
is ready to receive and process print
jobs.
• Send a job to print. All data sent to the
printer is printed in hexadecimal and
character representation. Control strings
are printed, not executed.
• Turn the printer off and then on to exit
Hex Trace mode and return to Ready
status.
Reattach <device>
The specified device is either not fully
connected to the printer or is
experiencing a hardware failure.
• Reestablish communication by removing
the specified device and reattaching it to
the printer.
• Press Go to clear the message and
continue printing without using the
device.
• In the case of a hardware failure, turn
the printer off and back on. If the error
recurs, turn the printer off, remove the
specified device, and call for service.
See also: Printing and deleting held jobs
See also: Holding a job in the printer
See also: Calling for service
82
Message
What this message means
Remove Cartridge and The packing material has not been
removed from the cartridges and the
ITU Packaging
image transfer unit belt.
What you can do
Remove all packing material from inside
the printer.
See also: “Step 5: Installing Supplies” in
the Setup Guide
Remove Paper
<specified bin>
The specified output bin, or bins, is full. Remove the stack of paper from the
specified bin(s) to clear the message.
Resetting Active Bin
The printer is resetting to the active bin
in a linked set of bins.
Wait for the message to clear.
Resetting Fuser Cnt
Value
The printer is resetting the counter that
tracks wear on the fuser.
Wait for the message to clear.
Resetting the Printer
The printer is resetting to the current
default settings. Any active print jobs
are canceled.
Wait for the message to clear.
Someone reset the printer or turned it
on, and the printer detects Print and
Hold jobs stored on the hard disk.
• Press Go. All Print and Hold jobs on the
hard disk are restored to printer memory.
• Press Return or Stop. No Print and
Hold jobs are restored to printer
memory. The printer returns to the
Ready state.
Restore Held Jobs.
Go/Stop?
See also: Changing menu settings
See also: Holding a job in the printer
Restoring Factory
Defaults
The printer is restoring the factory
default printer settings. When factory
default settings are restored:
Wait for the message to clear.
See also: Restoring factory default
settings
• All downloaded resources (fonts,
macros, symbol sets) in the printer
memory are deleted.
• All menu settings return to the
factory default setting except:
– The Display Language setting in
the Setup Menu.
– All settings in the Parallel Menu,
Serial Menu, Network Menu,
USB Menu, and Fax Menu.
Restoring Held Job
xxx/yyy
The printer is restoring held jobs from
the hard disk.
• Wait for the message to clear.
• Select the Abort Restore menu item in
the Job Menu.
Note: xxx represents the number of
the job being restored. yyy represents See also: Holding a job in the printer
the total number of jobs to be restored.
Restoring Held Jobs
The printer is restoring held jobs from
the hard disk.
Wait for the message to clear.
Serial <x>
A serial interface is the active
communication link.
Wait for the message to clear.
Setup Required
Press Go
• When you unpacked the printer, you
left a piece of packing material
inside.
Remove all packing material from inside
the printer.
See also: Holding a job in the printer
After pressing Go, you may see the
message, “Remove Cartridge and ITU
Packaging.”
See also: Remove Cartridge and ITU
Packaging; “Step 5: Installing Supplies” in
the Setup Guide.
83
Message
What this message means
What you can do
Staples Low
The stapler has only a few staples
remaining.
• Press Go to continue printing.
• Install a new staple cartridge to clear the
message.
Std Bin Full
The standard bin is full.
Remove the stack of paper in the bin to
clear the message.
Supplies
At least one of the printer supplies
requires attention. For example, you
may have a toner cartridge that is low
on toner.
Press Menu to open the Supplies Menu
and identify which supply item needs
replacing. Replace the appropriate printer
supplies.
Tray <x> Empty
The specified tray is out of paper.
Load paper in the tray to clear the
message.
See also: Loading the trays
Tray <x> Low
The specified tray is low on paper.
Add paper to the tray to clear the message.
See also: Loading the trays
Tray <x> Missing
The specified tray is either missing or
not fully inserted into the printer.
Insert the tray completely into the printer.
USB <x>
The printer is processing data through
the specified USB port.
Wait for the message to clear.
Waiting
The printer has received a page of
data to print but is waiting for an End of
Job command, a Form Feed
command, or additional data.
• Press Go to print the contents of the
buffer.
• Press Menu to open the Job Menu and
cancel the current job.
See also: Loading the trays
See also: Canceling a print job
100–199 Service
<message>
Messages 100–199 relate to printer
problems that may require printer
service.
Turn the printer off and check all cable
connections. Turn the printer back on. If the
service message recurs, call for service
and report the message number and
description of the problem.
See also: Calling for service
1565 Emul Error Load
Emul Option
The download emulator version on the
firmware card does not match the
printer code version.
This error can occur if you update
printer firmware or move a firmware
card from one printer to another.
2<xx> Paper Jam
<x> Pages Jammed
Check Area <x>
The printer detects a paper jam.
30 ITU Error
Check Area A
/
Move Z Down
Power Off/On
The image transfer unit (ITU) is not
installed or is installed incorrectly, or
the lever [Z] which locks the image
transfer unit into position is not
engaged.
The printer displays the number of
jammed pages and the area affected.
The printer automatically clears the
message in 30 seconds, and then disables
the download emulator on the firmware
card.
Download the correct download emulator
version from the Lexmark Web site.
• Clear the paper path.
• Check tray 1 to ensure media is loaded
correctly.
See also: Understanding jam messages;
Clearing the entire paper path; Loading
the trays
• Turn the printer off, correctly install the
image transfer unit, and then turn the
printer on.
• Check the lever [Z] which locks the
image transfer unit into position.
See also: Clearing image transfer unit
jams
84
Message
What this message means
What you can do
30 <color> Toner Cart
Missing
The specified toner cartridge is either
missing or incorrectly installed.
• Insert the toner cartridge completely into
the printer. The printer automatically
clears the message.
• If the printer was just set up for the first
time, see “Step 5: Installing Supplies” in
the Setup Guide.
31 Defective <x>
Cartridge
A defective print cartridge is installed.
Remove the specified print cartridge and
install a new one.
32 Unsupported
<color> Cartridge
An unsupported print cartridge is
installed.
Remove the specified print cartridge and
install a new one.
33 Calibration Error
<x>
The printer detects a calibration error
for a particular color.
• Press Go to continue printing.
• Once printing is complete, press Menu
to access the Color Menu, and select
Color Adjust to recalibrate.
34 Incorrect Media
The printer has detected a mismatch in
the requested media type and the type
loaded in the multipurpose feeder or
any tray.
• Replace the media in the multipurpose
feeder or tray with the requested media
and press Go.
• Press Menu to access the Busy/
Waiting Menu group, and select one of
the following options:
– Cancel Job
– Reset Printer
– Reset Active Bin
– Check Supply Levels
See Paper and specialty media
specifications on page 38 for more
information.
34 Short Paper
The printer has determined that the
length of the paper in the source
specified on the second line of the
display is too short to print the
formatted data. For auto-size sensing
trays, this error occurs if the paper
guides are not in the correct position.
• Press Go to clear the message and
continue printing. The printer does not
automatically reprint the page that
prompted the message.
• Make sure the Paper Size setting in the
Paper Menu is correct for the size paper
you are using. If MP Feeder Size is set
to Universal, make sure your paper is
large enough for the formatted data.
• Press Menu to open the Job Menu and
cancel the current job.
See also: Paper and specialty media
specifications
35 Res Save Off
Deficient Memory
The printer lacks the memory needed
to enable Resource Save. This
message usually indicates too much
memory is allocated for one or more of
the printer link buffers.
• Press Go to disable Resource Save and
continue printing.
• To enable Resource Save after you get
this message:
– Make sure the link buffers are set to
Auto, and exit the menus to activate
the link buffer changes.
– When Ready is displayed, enable
Resource Save from the Setup Menu.
• Install additional memory.
36 Printer Service
Required
Background toner has prevented a
calibration cycle from completing. A
defective cartridge or ITU may be
installed. Contact a service
representative for a diagnosis.
Press Go to clear the error.
85
See also: Calling for service
Message
What this message means
What you can do
37 Insufficient
Collation Area
The printer memory (or hard disk, if
installed) does not have the free space
necessary to collate the print job.
• Press Go to print the portion of the job
already stored and begin collating the
rest of the job.
• Press Menu to open the Job Menu and
cancel the current job.
See also: Canceling a print job
37 Insufficient Defrag
Memory
The printer cannot defragment flash
memory, because the printer memory
used to store undeleted flash
resources is full.
• Delete fonts, macros, and other data in
printer memory.
• Install additional printer memory.
37 Insufficient
Memory
The printer memory is full and cannot
continue processing current print jobs.
• Press Go to clear the message and
continue the current print job. The printer
frees memory by deleting the oldest held
job and continues deleting held jobs until
there is enough printer memory to
process the job.
• Press Stop to clear the message without
deleting any held jobs. The current job
may not print correctly.
• Press Menu to open the Job Menu and
cancel the current job.
• To avoid this error in the future:
– Delete fonts, macros, and other data
in printer memory.
– Install additional printer memory.
Note: The messages 37
Insufficient Memory and Held
Jobs may be lost alternate on the
display.
See also: Holding a job in the printer;
Held Jobs May Be Lost; Held Jobs May
Not Be Restored
38 Memory Full
The printer is processing data, but the
memory used to store pages is full.
• Press Go to clear the message and
continue printing the job. The job may
not print correctly.
• Press Menu to open the Job Menu and
cancel the current job.
• To avoid this error in the future:
– Simplify the print job by reducing the
amount of text or graphics on a page
and deleting unnecessary
downloaded fonts or macros.
– Install additional printer memory.
See also: Canceling a print job
86
Message
What this message means
What you can do
39 Complex Page
The page may not print correctly
because the print information on the
page is too complex.
• Press Go to clear the message and
continue printing the job. The job may
not print correctly.
• Press Menu to open the Job Menu and
cancel the current job.
• To avoid this error in the future:
– Reduce the complexity of the page by
reducing the amount of text or
graphics on the page and deleting
unnecessary downloaded fonts or
macros.
– Set Page Protect to On in the Setup
Menu.
– Install additional printer memory.
See also: Setup Menu
4<x> Unsupported
Firmware Card
The printer detects an unsupported
version of firmware on the installed
firmware card.
• Turn the printer off, and then press and
hold Go while turning it on. The printer
reads the code on the system card and
bypasses the code on the firmware card.
• Remove the firmware card.
See also: Setup Guide
40 <color>
Invalid Refill
The printer has detected an
unsupported refilled cartridge.
Remove the indicated print cartridge and
install a new one.
50 PPDS Font Error
The PPDS interpreter has
encountered a font error.
• Press Go to clear the message and
continue printing.
• Press Menu to open the Job Menu and
reset the printer or cancel the print job.
51 Defective Flash
The printer detects defective flash
memory.
Press Go to clear the message and
continue printing. You must install different
flash memory before you can download any
resources to flash.
52 Flash Full
There is not enough free space in the
flash memory to store the data you are
trying to download.
• Press Go to clear the message and
continue printing. Downloaded fonts and
macros not previously stored in flash
memory are deleted.
• Delete fonts, macros, and other data
stored on the flash memory.
• Install flash memory with more storage
capacity.
53 Unformatted Flash
The printer detects unformatted flash
memory.
• Press Go to clear the message and
continue printing. You must format the
flash memory before you can store any
resources on it.
• If the error message remains, the flash
memory may be defective and require
replacing.
54 Serial Option <x>
Error
The printer has detected a serial
interface error on a serial port.
• Make sure the serial link is set up
correctly and you are using the
appropriate cable.
• Press Go to clear the message and
continue printing. The job may not print
correctly.
• Press Menu to open the Job Menu and
reset the printer.
54 Standard Serial
Error
87
Message
What this message means
What you can do
54 Network <x>
Software Error
The printer cannot establish
communications with an installed
network port.
• Press Go to clear the message and
continue printing. The job may not print
correctly.
• Program new firmware for the network
interface by way of the parallel port.
• Press Menu to open the Job Menu and
reset the printer.
The printer has lost the connection to
an external print server (also called an
external network adapter or ENA).
• Make sure the cable connecting the ENA
and the printer is securely attached. Turn
the printer off and then on to reset the
printer.
• Press Go to clear the message. The
printer erases any reference to the ENA
and then resets.
An unsupported option card is installed
in one of the ports or an unsupported
flash DIMM is installed in a memory
slot.
Turn off and unplug the printer. Remove the
unsupported option. Plug in the printer and
turn it on.
Data has been sent to the printer
through a serial port, but the serial port
is disabled.
• Press Go to clear the message. The
printer discards any data received
through the serial port.
• Make sure the Serial Buffer menu item in
the Serial Menu is not set to Disabled.
54 Std Network
Software Error
54 Std Par ENA
Connection Lost
54 Par <x> ENA
Connection Lost
55 Unsupported
Option in Slot <x>
55 Unsupported Flash
in Slot <x>
56 Serial Port <x>
Disabled
56 Standard Serial
Disabled
See Removing memory and option
cards for help.
See also: Serial Buffer
56 Parallel Port <x>
Disabled
Data has been sent to the printer
through a parallel port, but the parallel
port is disabled.
56 Std Parallel Port
Disabled
• Press Go to clear the message. The
printer discards any data received
through the parallel port.
• Make sure the Parallel Buffer menu item
in the Parallel Menu is not set to
Disabled.
See also: Parallel Buffer
56 USB Port <x>
Disabled
Data has been sent to the printer
through a USB port, but the USB port
is disabled.
56 Standard USB Port
Disabled
• Press Go to clear the message. The
printer discards any data received
through the USB port.
• Make sure the USB Buffer menu item in
the USB Menu is not set to Disabled.
See also: USB Buffer
58 Input Config Error
58 Output Config
Error
Either too many drawers with matching
trays are attached to the printer or the
input configuration is invalid. (For
example, a duplex unit is not installed
directly underneath the printer, but
under a tray instead.)
Turn off and unplug the printer. Remove the
additional drawers or reconfigure the
offending option. Plug in the printer and
turn it on.
Too many output options have been
attached to the printer.
Turn off and unplug the printer. Remove the
additional output option(s). Plug in the
printer and turn it on.
See also: Setup Guide
See also: Setup Guide
88
Message
What this message means
What you can do
58 Too Many Disks
Installed
Too many hard disks are installed on
the printer. The printer only supports
one hard disk at a time.
Turn off and unplug the printer. Remove the
excess hard disks from the printer. Plug in
the printer and turn it on.
See also: Removing memory and option
cards
58 Too Many Flash
Options
Too many flash memory options are
installed on the printer.
Turn off and unplug the printer. Remove the
excess flash memory. Plug in the printer
and turn it on.
See also: Removing memory and option
cards
59 Incompatible
<device>
You have installed an incompatible
device.
Remove the device and press Go to clear
the message.
61 Defective Disk
The printer detects a defective hard
disk.
• Press Go to clear the message and
continue printing.
• Install a different hard disk before you
perform any operations that require one.
See also: Setup Guide
62 Disk Full
There is not enough memory on the
hard disk to store the data sent to the
printer.
• Press Go to clear the message and
continue processing. Any information not
previously stored on the hard disk is
deleted.
• Delete fonts, macros, and other data
stored on the hard disk.
63 Unformatted Disk
The printer detects an unformatted
hard disk.
• Press Go to clear the message and
continue printing.
• Format the disk before performing any
disk operations. To format the disk,
select Format Disk from the Utilities
Menu.
• If the error message remains, the hard
disk may be defective and require
replacing. Install a new hard disk and
format it.
See also: Format Disk
64 Disk Not Supported The printer detects that an
64 Unsupported Disk
Format
Turn the printer off and remove the disk.
incompatible hard disk is installed.
See also: Removing memory and option
cards
The printer detects an unsupported
disk format.
• Press Go to clear the message.
• Format the disk.
Note: Disk operations are not allowed
until the disk is formatted.
80 Fuser Maintenance
The counter that tracks wear on the
fuser has reached its limit.
• Press Go to continue printing.
• If print quality is unacceptable, replace
the fuser.
81 Engine Code CRC
Failure
Microcode in the engine flash code
module has failed a system check.
• Press Go to clear the message.
• Discard the code. Retransmit the
microcode data from the host computer.
89
Message
What this message means
82 Waste Bottle Nearly The toner waste container is almost
full.
Full
What you can do
• Press Go to clear the message and
continue printing.
• Replace the toner waste container.
See also: 82 Waste Toner Bottle Full
82 Waste Toner Bottle
Full
The toner waste container is full.
Replace the toner waste container and
press Go to clear the message.
82 Waste Toner Bottle
Missing
The toner waste container is missing.
Replace the toner waste container and
press Go to clear the message.
83 ITU Maintenance
The counter that tracks wear on the
image transfer unit has reached its
limit.
• Press Go to continue printing.
• If print quality is unacceptable, replace
the image transfer unit.
84 Oiler Nearly
Exhausted
The web oiler is nearing the end of its
life.
• Press Go to clear the message and
continue printing.
• Replace the web oiler.
See also: Ordering a web oiler
84 Replace Oiler
The web oiler has reached its end of
life or is missing from the printer.
Replace the web oiler.
85 ITU Maintenance
The color adjust sensor LED is too
weak.
• Press Go to continue printing.
• If print quality is unacceptable, replace
the image transfer unit.
86 ITU Maintenance
The color adjust sensor LED is too
bright.
• Press Go to continue printing.
• If print quality is unacceptable, replace
the image transfer unit.
87 Fuser Missing
The fuser is either missing or
incorrectly installed.
Correctly install the fuser to clear the
message and continue printing.
88 <color> Toner Low
The printer has detected that the
specified print cartridge is nearly
exhausted. If you do not have a
replacement cartridge on hand, order
one now. More pages may be printed
before the cartridge is totally
exhausted.
• Replace the specified print cartridge.
• Press Go to clear the message and
continue printing. The Supplies
message is displayed until you replace
the specified print cartridge.
89 ITU Maintenance
The ITU NVRAM is invalid.
• Press Go to continue printing.
• If print quality is unacceptable, replace
the image transfer unit.
900–999 Service
<message>
Messages 900–999 relate to printer
problems that may require printer
service.
Turn the printer off and check all cable
connections. Turn the printer back on. If the
service message recurs, call for service
and report the message number and
description of the problem.
See also: Ordering a web oiler
See also: Calling for service
90
7
Clearing paper jams
Understanding jam messages
Note: Always clear the entire paper path when you receive any jam message.
Paper jam messages
Message
Check Areas...
What to do...
200 Paper Jam
A, B, T1
Follow the instructions for clearing Area A, Area B, and Area T1.
(tray 1 and left access
door beside tray 1)
201 Paper Jam
If the jam message persists, paper may be caught in the image transfer
unit. See Clearing image transfer unit jams for instructions.
D, K, L
(fuser area)
202 Paper Jam
K, L
(fuser area)
230 Paper Jam
Follow the instructions for clearing Area D, Area K, and Area L.
If the jam message persists, paper may be caught in the fuser. See
Clearing fuser jams for instructions.
Follow the instructions for clearing Area K and Area L.
If the jam message persists, paper may be caught in the fuser. See
Clearing fuser jams for instructions.
E, J
Follow the instructions for clearing Area E and Area J.
C, T<x>
Follow the instructions for clearing Area C and Area T<x>.
A
Follow the instructions for clearing Area A.
M
Follow the instructions for Clearing mailbox or output expander
jams (Area M).
1, 2, 3, 4, 5, 6
Refer to the Finisher Setup & User’s Guide for instructions on clearing
finisher jams.
(duplex area)
24<x> Paper Jam
(trays 2–4)
250 Paper Jam
(multipurpose feeder)
27<x> Paper Jam
(mailbox and output
expander)
28<x> Paper Jam
(finisher)
91
Access doors and trays
The following illustrations show areas where jams can occur.
Area A
Multipurpose feeder
200 Paper Jam
250 Paper Jam
Areas 1–6
Finisher
28<x> Paper Jam
Area B
Left access door
(beside tray 1)
200 Paper Jam
Area C
Paper input options:
500-sheet drawer or
2000-sheet drawer
24<x> Paper Jam
Area M
Mailbox
27<x> Paper Jam
Area D
Front access door
201 Paper Jam
Area L
Upper right access door
(redrive area)
201 Paper Jam
202 Paper Jam
Area T1
Standard tray (Tray 1)
200 Paper Jam
Area E
Duplex mechanism
230 Paper Jam
Area K
Lower right access door
(fuser area)
201 Paper Jam
202 Paper Jam
Area T<x>
Paper input options:
500-sheet trays or
2000-sheet tray
24<x> Paper Jam
Area J
Duplex tray
230 Paper Jam
92
Clearing the entire paper path
When a paper jam occurs, the printer stops operating and displays 2<xx> Paper Jam and a message to
clear certain printer areas.
93
After you have cleared the following areas, make sure all printer covers, doors, and trays are closed, and
then press Go to resume printing.
Note: The printer also displays <x> Pages Jammed. Be sure to remove all the jammed pages
before pressing Go.
Area A
1 If you are using the multipurpose feeder,
release the levers on each side of the
feeder to lay it flat.
2 Press the pick assembly release lever and
remove all media and jams.
3 Return the feeder to its working position
and reload your media.
Area B
1 Open the left access door.
2 Pull down the lever until it stops.
3 Remove all visible media.
Note: Remove any torn media from
the printer.
4 Return the lever to its upright position.
5 Close the door.
Note: Open Tray 1 and make sure the
entire media stack is pushed all
the way down into the tray.
94
Area C
1 If you have one or more optional 500-sheet
drawers:
a
Open the 500-sheet drawer access
door. Hold the door down while
removing jams.
Note: Make sure the entire paper
stack is loaded correctly and
pushed all the way down into
the tray.
b
Close the door.
2 If you have an optional 2000-sheet drawer:
a
Open the 2000-sheet drawer access
door. Pull the jam down and out of the
rollers.
b
Close the door.
Area D
1 Open the front access door.
2 Hold down the lever in the upper left
corner. Remove jams in the rollers under
the image transfer unit.
Note: Any image printed will not be
fused to the page.
95
Area T1
1 If clearing Area B did not clear the jam, then carefully open tray 1. Remove any jams.
Note: Make sure the paper is pushed all the way down into the tray.
2 Close tray 1.
Area E
1 Pull the duplex mechanism completely out.
Look inside and remove any paper caught
in the rollers. Also, look up inside, as some
jams may be above the rollers.
2 Reinstall the duplex mechanism in the
printer.
Area T<x>
1 If you cannot clear all the 500-sheet drawer jams from Area C:
a
Carefully open trays 2 through 4 (all 500-sheet trays) and remove jams.
Note: Make sure the paper is pushed all the way down into the tray.
b
Close trays 2 through 4.
2 If you cannot clear the 2000-sheet drawer
jam from Area C:
a
Open the 2000-sheet drawer.
b
Remove any jams, and then close the
2000-sheet drawer.
96
Area J
1 Remove the duplex tray.
2 Remove any jams and then reinstall the
tray.
Area K
1 Open the lower right access door.
2 Remove any jams, and then close the door.
Area L
1 Open the upper right access door.
2 Remove jams from the rollers and then
close the door.
97
Clearing mailbox or output expander jams (Area M)
1 Open the rear door of the 5-bin mailbox or ouput expander.
2 Pull the jam straight out, and then close the door.
Clearing fuser jams
1 Clear the paper path. If the jam error message persists, go to step 2.
2 Open both the upper right and the lower right access doors (Areas K and L).
CAUTION: The fuser assembly may be hot. Let it cool before continuing.
98
3 Pull down the latches. They slide toward the center to release the fuser.
4 Pull the fuser out, and set it on a clean, flat surface.
5 Unsnap the housing and set it aside.
6 Lift up the fuser roller cover and remove the jam.
7 Close the fuser roller cover.
8 Snap the housing back onto the fuser.
9 Insert the fuser back into the printer.
10 Slide the latches out, and then pull up to refasten them.
11 Close the doors.
99
Clearing image transfer unit jams
1 Open the front access door and the left access door.
2 While holding down the lever behind the front access door, insert a folded piece of paper as shown
to clear the paper sensors under the image transfer unit. Make sure to clear the entire width of the
paper path.
3 Close the left access door and the front access door. If the jam persists, continue with step 4.
100
4 Turn the printer off. Open the front cover.
5 Remove all the print cartridges.
a
Pull up slightly on the cartridge handhold.
b
Pull the cartridge straight out and use the handle to lift it off the guides.
c
Place the cartridges on a clean, flat surface out of direct light.
101
6 Release the latches to open the multipurpose feeder (area A) all the way.
7 Remove the image transfer unit.
a
Raise the lever to unlock the image transfer unit.
102
b
Pull down on the handle.
c
Slide the image transfer unit out and place it on a clean, flat surface.
Warning: Do not touch the transfer belt. Touching the belt will damage the image transfer unit.
103
8 Look inside the printer. Remove all torn paper or other jams.
9 Insert the image transfer unit back into the printer.
a
Align the guides with the insertion grooves and gently slide the unit in.
104
b
Rotate the handle up, and gently push the unit into place.
c
Lower the lever to lock the image transfer unit in place.
105
10 Return the multipurpose feeder to its working position.
Reinstall all the print cartridges.
11 Close the printer door.
12 Turn the printer on. The printer returns to a Ready state.
Clearing finisher jams (Areas 1–6)
Refer to the Finisher Setup & User’s Guide for instructions on clearing finisher jams.
If you still need help
1 Turn the printer off and then back on.
2 Contact your administrator or Help desk if you need more assistance.
106
8
Maintenance
Determining the status of supplies
To determine the status of all of the consumables installed in your printer, print the menu settings page.
See Printing a menu settings page for detailed instructions.
One or two pages print, depending on the number of menu settings you have. Look for “Consumable
Status” on the page; the percentage of life remaining for each of the items is indicated.
Conserving supplies
Several settings in your application software or on the display let you conserve toner and paper:
Supply
Setting
What the setting does
For more information, see...
Toner
Toner Darkness in the Color
Menu
Lets you adjust the amount of
toner released on a sheet of
paper. The values range from 1
(lightest setting) to 5 (darkest
setting).
Toner Darkness
Color Saver in the Color Menu
Reduces the amount of toner
used to print graphics and
images, while keeping text at
the default toner level.
Color Saver
Multipage Print in the Finishing
Menu
Prints two or more page images
on one side of a sheet.
Multipage Print
Paper and
specialty media
Values for Multipage Print are 2
Up, 3 Up, 4 Up, 6 Up, 9 Up, 12
Up, and 16 Up.
Combined with the duplex
setting, Multipage Print lets you
print up to 32 pages on one
sheet of paper (16 images on
the front and 16 on the back).
Duplex in the Finishing Menu
Available when you attach an
optional duplex unit.
Duplex
Use your software application
or printer driver to send a Verify
Print job.
Lets you examine the first copy
of a multiple-copy job to be sure
it is satisfactory before you print
the other copies. If the job is
unsatisfactory, you may cancel
the job.
Verify Print
Use Held Jobs in the Job Menu
to access your Verify Print job.
107
Canceling a print job
Holding a job in the printer
Ordering supplies and maintenance items
In the U.S. or Canada, call 1-800-Lexmark (1-800-539-6275) for information about Lexmark Authorized
Supplies Dealers in your area. In other countries/regions, contact the place where you bought your printer.
You can also visit our Lexmark online store at www.lexmark.com to order supplies. Click the Web link on
the bottom of this page.
Replacing maintenance items as needed helps you maintain top performance, optimize print quality, and
avoid printing problems.
Ordering a fuser
When the 80 Fuser Maintenance message appears on the display, you should order a new fuser.
Note: Order the correct type of fuser for your printer. Only order a web oiler fuser if an
authorized servicer has installed a web oiler upgrade kit to allow your printer to print
large quantities of vinyl or dual web labels.
Type of fuser
Printer voltage
Part number
Standard fuser
100 V (Japan)
12G6498
115 V
12G6496
220 V
12G6497
100 V (Japan)
12G6502
115 V
12G6514
220 V
12G6515
Web oiler fuser
Ordering a web oiler
When the 84 Oiler Nearly Exhausted or 84 Replace Oiler message appears on the display, you
should order a new web oiler. Use P/N 12G6545 to order a web oiler.
Ordering an image transfer unit and transfer roller
When the 83 ITU Maintenance message appears on the display, you should order a new image transfer
unit and transfer roller. Use P/N 56P1544 to order an image transfer unit and second transfer roller.
Ordering a print cartridge
When the 88 <color> Toner Low message appears on the display, you should order a new print
cartridge. You can continue to print after the 88 <color> Toner Low message appears for a few
hundred pages until the print fades or no longer prints satisfactorily.
Visit Lexmark’s Web site at www.lexmark.com for print cartridge ordering information.
108
The following is a list of cartridges you can order:
•
•
•
•
•
•
•
•
Black print cartridge
Cyan print cartridge
Magenta print cartridge
Yellow print cartridge
Black high yield print cartridge
Cyan high yield print cartridge
Magenta high yield print cartridge
Yellow high yield print cartridge
•
•
•
•
•
•
•
•
Black Return Program print cartridge
Cyan Return Program print cartridge
Magenta Return Program print cartridge
Yellow Return Program print cartridge
Black high yield Return Program print cartridge
Cyan high yield Return Program print cartridge
Magenta high yield Return Program print cartridge
Yellow high yield Return Program print cartridge
Recycling Lexmark products
To return your Lexmark products to Lexmark for recycling:
1 1. Visit our Web site:
www.lexmark.com/recycle
2 2. Follow the instructions on your screen.
109
Removing memory and option cards
To remove memory or option cards, use the following illustration to locate the connector for the card you
want to remove.
Option card connector
Memory card connector
Firmware and flash
memory card connectors
Hard disk connector
Accessing the printer system board
1 Turn the printer off.
2 Unplug the printer power cord.
3 Disconnect all cables from the back of the printer.
4 Locate the access cover on the back of the printer.
5 Remove the four access cover screws as shown.
6 Remove the access cover.
110
Removing memory cards
Complete the following steps to remove printer memory or flash memory cards.
Warning: Printer memory and flash memory cards are easily damaged by static electricity. Touch
something metal on the printer before you touch a memory card.
1 Remove the system board access cover. See Accessing the printer system board.
2 Locate the memory card you want to remove.
3 Push the latches on both ends of the connector away from the card.
4 Pull the card straight out of the connector.
5 Place the card in its original packaging, or wrap the card in paper and store it in a box.
6 Reinstall the system board access cover. See Reinstalling the system board access cover.
Removing an option card
Complete the following steps to remove an internal print server, Coax/Twinax Adapter, Parallel Interface
Card, or Serial Interface Card.
Warning: Option cards are easily damaged by static electricity. Touch something metal on the
printer before you touch an option card.
1 Remove the system board access cover. See Accessing the printer system board.
2 Locate the option card.
111
3 Remove the screw that secures the card to the system board connector slot.
4 Gently pull the card out of the connector.
5 If you saved the metal plate that covers the connector slot and you do not plan to insert another
card, attach the plate:
a
Slide the clip side of the plate in first, making sure the clip end covers the groove on the
system board.
b
Use the screw to secure the other end of the metal plate to the system board.
6 Place the card in its original packaging, or wrap the card in paper and store it in a box.
7 Replace the system board access cover. See Reinstalling the system board access cover.
112
Removing a hard disk
Warning: Hard disks are easily damaged by static electricity. Touch something metal on the
printer before you touch a disk.
1 Remove the system board access cover. See Accessing the printer system board.
2 Locate the hard disk.
3 Gently pull the three posts on the hard disk mounting plate out of the holes on the system board.
4 Gently pull the ribbon cable connector out of the connector on the system board.
5 Place the disk in its original packaging, or wrap the disk in paper and store it in a box.
6 Replace the system board access cover. See Reinstalling the system board access cover.
113
Removing a firmware card
Warning: Optional firmware cards are easily damaged by static electricity. Touch something
metal on the printer before you touch an optional firmware card.
1 Remove the system board access cover. See Accessing the printer system board.
2 Grasp the firmware card gently and pull it straight out in one motion. Do not pull one side and then
the other.
3 Place the card in its original packaging, or wrap the card in paper and store it in a box.
4 Replace the system board access cover. See Reinstalling the system board access cover.
114
Reinstalling the system board access cover
1 Align the slots at the top of the access cover with the screws near the top of the printer.
2 Slide the cover up under the top cover lip as far as it will go, and then tighten the screws at the top
of the cover.
3 Insert and tighten the four screws to the bottom of the cover.
4 Reconnect all cables on the back of the printer.
5 Plug in the printer power cord.
6 Turn the printer on.
115
9
Troubleshooting
User Guide resources
Troubleshooting information can be found in this chapter, and can also be found in the chapters on Using
printer menus, Understanding printer messages, and Clearing paper jams.
Online Technical Support
Technical support is available on our Lexmark Web site at www.lexmark.com.
Calling for service
When you call for printer service, describe the problem you are experiencing, the message on the display,
and the troubleshooting steps you have already taken to find a solution.
You need to know your printer model type and serial number. Refer to the label on the back of the printer
near the power cord for this information.
Note: The serial number is also listed on the menu settings page you can print from the
Utilities Menu. See Printing a menu settings page for more information.
For service in the U.S. or Canada, call 1-800-Lexmark (1-800-539-6275). For other countries/regions, refer
to the numbers listed on the drivers CD.
Note: When calling for service, call from the location of the printer.
Checking an unresponsive printer
Sometimes printer problems are very easy to solve. If your printer is not responding, first make sure:
•
•
•
•
•
•
The power cord is plugged into the printer and a properly grounded electrical outlet.
The electrical outlet is not turned off by any switch or breaker.
The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension
cords.
Other electrical equipment plugged into the outlet is working.
The printer is turned on.
The printer cable is securely attached to the printer and the host computer, print server, option, or
other network device.
116
Once you have checked each of these possibilities, turn the printer off and back on. This often fixes the
problem.
Printing a menu settings page
Print the menu settings page to review the printer settings and to verify that printer options are installed
correctly.
Note: See Understanding the printer operator panel to identify the display and operator
panel buttons if you need help.
1 Make sure the printer is on and the Ready message appears.
2 Press Menu until you see Utilities Menu, and then press Select.
3 Press Menu until you see Print Menus, and then press Select to print the page.
The message Printing Menus is displayed.
Note: If any other message appears when you print this page, see Understanding printer
messages for more information.
4 Verify that the options you installed are correctly listed under “Installed Features.”
If an option you installed is not listed, turn the printer off, unplug the power cord, and reinstall the
option.
5 Verify the amount of memory installed is correctly listed under “Printer Information.”
6 Verify that the paper trays are configured for the sizes and types of paper you loaded.
Changing menu settings
You can use the operator panel to change printer menu settings and customize your printer to meet your
specific needs.
Note: Changes to specific print jobs made from a software application override the settings
made from the operator panel.
See the menu map for a list of the menus and their menu items.
To select a new value:
1 Press Menu until you see the menu you need, and then press Select.
The menu opens and the first menu item in the menu appears on the second line of the display.
117
2 Press Menu until you see the menu item you need, and then press Select.
An asterisk (*) appears beside the current default setting for that menu item.
A value can be:
–
–
–
An On or Off setting.
A phrase or word that describes a setting.
A numerical value that you can increase or decrease.
When you press Select, an asterisk (*) appears beside the new value to indicate that it is now the
default setting. The Saved message appears, then the previous list of menu items appears on the
display.
Note: Some menu items have submenus. For example, if you select Paper Menu, and then
select the Paper Type menu item, you must select another menu (such as Tray 1 Type)
before the available values appear.
3 Press Return to go back to previous menus or menu items and set new default settings.
4 Press Go to return to the Ready message if this is the last printer setting you want to change.
Note: User default settings remain in effect until you save new settings or restore the factory
defaults.
Disabling Power Saver
Disabling Power Saver in the Setup Menu helps keep your printer ready to print without delays.
1 Press Menu until you see Setup Menu, and then press Select.
2 Press Menu until you see Power Saver, and then press Select.
3 Press Menu until you see Disabled, and then press Select.
If the Disabled value is not available, first change the Energy Conserve setting to Off in the Config Menu:
1 Turn the printer off.
2 Press and hold the Select and Return buttons, and then turn the printer on.
3 Release the buttons when Performing Self Test appears on the display.
When the printer self test is done, Config Menu is displayed.
4 Press Menu until you see Energy Conserve, and then press Select.
5 Press Menu until you see Off, and then press Select.
Energy Conserve SAVED briefly appears, and then Config Menu is displayed.
6 Press Menu until you see Exit Config Menu, and then press Select.
Activating Menu Changes briefly appears, followed by Performing Self Test. The printer
returns to the Ready message.
118
Now you can select the Disabled value from the Power Saver menu item.
Note: You can also disable Power Saver by issuing a Printer Job Language (PJL) command.
For more information, refer to the Technical Reference available on our Lexmark Web
site at www.lexmark.com.
Disabling the operator panel menus
A network administrator can lock the printer menus to keep others from changing default menu settings
from the operator panel.
To disable the menus:
1 Turn the printer off.
2 Press and hold the Select and Return buttons, and then turn the printer on.
3 Release the buttons when Performing Self Test appears on the display.
When the printer self test completes, Config Menu appears.
4 Press Menu until you see Panel Menus, and then press Select.
5 Press Menu until you see Disable, and then press Select.
Saved briefly appears, followed by Disabling Menus. Config Menu appears again with Panel
Menus on the second line.
6 Press Menu until you see Exit Config Menu, and then press Select.
Activating Menu Changes briefly appears, followed by Performing Self Test. The printer
returns to the Ready message.
Note: Once this procedure is completed, if the Menu button is pressed when the printer
displays the Ready status message, the message Menus Disabled appears. If the
printer is holding a confidential job or held job (Reserve Print, Repeat Print, or Verify
Print), you can still access these jobs through the Job Menu.
Enabling the menus
To enable the menus, repeat the steps in Disabling the operator panel menus. However, in step 5 on
page 119, select Enable instead of Disable. After you press Select, Enabling Menus is displayed.
119
Printing multi-language PDFs
Symptom
Cause
Solution
Some maintenance and
troubleshooting
documents do not
print.
The documents contain
unavailable fonts.
1 Open the document you want to print in Adobe Acrobat.
2 Click the printer icon.
The Print dialog box appears.
3 Check the Print as image box.
4 Click OK.
120
Solving printing problems
Symptom
Cause
Solution
The operator panel
display is blank or
displays only
diamonds.
The printer self test
failed.
Turn the printer off, wait about 10 seconds, and turn the
printer back on.
Performing Self Test appears on the display. When the
test is completed, the Ready message is displayed.
If the messages do not appear, turn the printer off and call for
service.
Jobs do not print.
Held jobs do not print.
The printer is not ready
to receive data.
Make sure Ready or Power Saver appears on the display
before sending a job to print. Press Go to return the printer to
the Ready state.
The specified output bin
is full.
Remove the stack of paper from the output bin, and then
press Go.
The specified tray is
empty.
Load paper in the tray.
You are using the wrong
printer driver or are
printing to a file.
• Verify that you selected the printer driver associated with
the Lexmark C760, C762.
• If you are using a USB port, make sure you are running
Windows 98/Me, Windows 2000, Windows XP, or
Windows Server 2003 and using a Windows 98/Me,
Windows 2000, Windows XP, or Windows Server 2003
compatible printer driver.
Your MarkNet™ print
server is not set up
properly or is not
connected properly.
Verify that you have properly configured the printer for
network printing.
Refer to the drivers CD or to our Lexmark Web site for
information.
You are using the wrong
interface cable, or the
cable is not securely
connected.
Make sure you are using a recommended interface cable.
A formatting error has
occurred.
• Print the job. (Only part of the job may print.)
• Delete the job.
• Free up additional printer memory by scrolling through the
list of held jobs and deleting others you have sent to the
printer.
The printer has
insufficient memory.
Job takes longer than
expected to print.
See Loading the trays for detailed instructions.
Refer to the Setup Guide for cable specifications.
The printer has received
invalid data.
Delete the job.
The job is too complex.
Reduce the complexity of your print job by eliminating the
number and size of fonts, the number and complexity of
images, and the number of pages in the job.
Page Protect is set to
On.
Set Page Protect to Off from the Setup Menu.
1 Press Menu until you see Setup Menu, and then press
Select.
2 Press Menu until you see Page Protect, and then press
Select.
3 Press Menu until you see Off, and then press Select.
121
Symptom
Cause
Solution
Job prints from the
wrong tray or on the
wrong paper or
specialty media.
The operator panel menu
settings do not match the
media loaded in the tray.
Make sure the Paper Size and Paper Type specified on the
operator panel and in the printer driver are correct for the job
you are printing.
Incorrect characters
print.
You are using an
incompatible parallel
cable.
If you are using a parallel interface, make sure you are using
an IEEE 1284-compliant parallel cable. We recommend
Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for
the standard parallel port.
The printer is in Hex
Trace mode.
If Ready Hex appears on the display, you must exit Hex Trace
mode before you can print your job. Turn the printer off and
back on to exit Hex Trace mode.
Tray linking does not
work.
Tray linking is not
configured properly.
To configure the linked trays:
Large jobs do not
collate.
Collate is not set to On.
• Make sure the Tray x Type value in the Paper Type menu
item in the Paper Menu is the same for all linked trays.
• Make sure the Tray x Size value in the Paper Size menu
item in the Paper Menu is the same for all linked trays.
Set Collation to On in the Finishing Menu or through the
printer driver.
Note: Setting Collation to Off in the driver overrides the
setting in the Finishing Menu.
Unexpected page
breaks occur.
The job is too complex.
Reduce the complexity of the print job by eliminating the
number and size of fonts, the number and complexity of
images, and the number of pages in the job.
The printer does not
have enough memory.
Add printer memory or an optional hard disk.
The job has timed out.
Set Print Timeout to a higher value from the Setup Menu.
Refer to the Setup Guide for information on selecting memory
options to install.
Solving mailbox problems
Symptom
Cause
Solution
Paper jams before
reaching the mailbox.
The mailbox and the
printer are misaligned.
Realign the mailbox and the printer.
Refer to the Setup Guide for instructions.
See Clearing mailbox or output expander jams (Area M)
for more information.
The mailbox is not
connected properly.
Check the electrical connection.
Refer to the Setup Guide for instructions on connecting the
mailbox to the printer.
122
Solving option problems
Symptom
Cause
Solution
The option does not
operate correctly after
it is installed, or it
stops working.
The option is not installed
correctly.
Remove the option, and then reinstall it.
Cables connecting the option to
the printer are not attached
correctly.
Check the cable connections.
The printer driver does not
recognize that the option is
installed.
Your printer driver may not automatically recognize
that an option is attached to your printer. Look at the
driver settings and verify that all the printer
configuration settings are correct.
Refer to the Setup Guide for instructions.
Solving paper feed problems
Symptom
Cause
Solution
Paper frequently jams.
You are using paper that does not
meet the printer specifications.
Use recommended paper and other specialty media.
Refer to the Card Stock & Label Guide available on
our Lexmark Web site at www.lexmark.com for
detailed specifications.
See Clearing the entire paper path, Clearing
fuser jams, Clearing image transfer unit jams,
Clearing mailbox or output expander jams (Area
M), or Paper and specialty media specifications
for more information.
See Avoiding jams for information that can help
prevent jams from occurring.
You have loaded too much paper
or too many envelopes.
Make sure the stack of paper you load does not
exceed the maximum stack height indicated at the
front of the tray or on the multipurpose feeder.
See Loading the trays or Loading the
multipurpose feeder for more information.
Guides in the selected tray are not
set to the appropriate position for
the size paper loaded.
Move the guides in the tray to the correct position.
The paper has absorbed moisture
due to high humidity.
Load paper from a fresh package.
See Loading the trays for detailed instructions.
Store paper in its original wrapper until you load it.
See Storing paper for more information.
The Paper Jam
message remains after
you remove the
jammed paper.
You have not cleared the entire
paper path, or you did not open
the door specified by the message
to check for jams in this area.
Clear paper from the entire paper path, open the
door indicated by the operator panel message, clear
the jam, and close the door. The printer resumes
printing.
See Clearing image transfer unit jams, Clearing
fuser jams, Clearing the entire paper path, or
Clearing mailbox or output expander jams (Area
M) for more information.
123
Symptom
Cause
Solution
The page that jammed
does not reprint after
you clear the jam.
Jam Recovery in the Setup Menu
is set to Off.
Set Jam Recovery to Auto or On.
Blank pages feed into
the output bin.
An incorrect media type is loaded
in the tray being printed from.
Load the correct type media for your print job or
change the Paper Type on the operator panel to
match the type of media loaded.
Solving print quality problems
You can solve many print quality problems by replacing a supply or maintenance item that has reached the
end of its intended life. Check the operator panel for a message about a printer consumable. See
Determining the status of supplies for information about other ways to identify consumables that need to
be replaced.
Use the following table to find solutions to print quality problems.
Symptom
Cause
Solution
Repeating defects
Either the print cartridges are
defective, the image transfer unit
and transfer roller are defective, or
the fuser is defective.
Marks occur repeatedly only in one color and
multiple times on a page:
• Replace the cartridge if the defects occur every:
– 48 mm (1.9 in.)
– 97 mm (3.8 in.)
Marks occur down the page repeatedly in all
colors:
• Replace the transfer roll if the defects occur every
60 mm (2.4 in.)
• Check the first transfer bellcranks and springs or
replace the image transfer unit if the defects occur
every 101 mm (4 in.)
• Replace the fuser if the defects occur every
148 mm (5.8 in.)
Marks occur on every third or sixth page in any
color:
Replace the image transfer unit.
Color
misregistration
Color has shifted outside of the
appropriate area or has been
superimposed over another color
area.
1 Re-seat the cartridges by removing them from the
printer and then reinserting them.
2 If you still have the problem, refer to the Color
Alignment section under the Utilities Menu.
See also Aligning the image transfer unit
ABCDE
ABCDE
ABCDE
124
Symptom
Cause
Solution
White or colored
line
Either the print cartridges are
defective, the image transfer unit
and transfer roller are defective, or
the fuser is defective.
1 Replace the color print cartridge causing the line.
The print cartridges, the transfer
roller, image transfer unit, or fuser
may be defective, empty, or worn.
Replace the print cartridge, the transfer roller, the
image transfer unit, or fuser as needed.
• Toner is smeared before fusing
to the paper.
• The print cartridge is defective.
• If paper is stiff, try feeding from another tray.
• Replace the color print cartridge causing the
streaks.
2 If you still have the problem, replace the image
transfer unit and transfer roller.
3 If you still have the problem, replace the fuser.
ABCDE
ABCDE
ABCDE
Streaked
horizontal lines
ABCDE
ABCDE
ABCDE
Streaked vertical
lines
ABCDE
ABCDE
ABCDE
125
Symptom
Cause
Solution
Print irregularities
• Paper has absorbed moisture
due to high humidity.
• You are using paper that does
not meet the printer
specifications.
• The image transfer unit and
transfer roller are worn or
defective.
• The fuser is worn or defective.
• Load paper from a fresh package in the paper
tray.
• Avoid textured paper with rough finishes.
• Make sure the printer paper type, paper texture,
and paper weight settings match the type of
paper you are using.
• Replace the image transfer unit and transfer
roller.
• Replace the fuser.
Print too light
• The Toner Darkness setting is
too light.
• You are using paper that does
not meet the printer
specifications.
• The print cartridges are low on
toner.
• The print cartridges are
defective or have been installed
in more than one printer.
• Select a different Toner Darkness setting from the
printer driver before sending the job to print.
• Perform a Color Adjust in the Utilities Menu.
• Load paper from a new package.
• Avoid textured paper with rough finishes.
• Make sure the paper you load in the trays is not
damp.
• Make sure the printer paper type, paper texture,
and paper weight settings match the type of
paper you are using.
• Replace the print cartridges.
Print too dark
• The Toner Darkness setting is
too dark.
• The print cartridges are
defective.
• Select a different Toner Darkness setting from the
printer driver before sending the job to print.
• Replace the print cartridges.
ABCDE
ABCDE
ABCDE
Transparency print • You are using transparencies
that do not meet the printer
quality is poor
(Print has inappropriate
light or dark spots, toner
is smeared, horizontal or
vertical light bands
appear, or color does not
project.)
Toner specks
specifications.
• The Paper Type setting for the
tray you are using is set to
something other than
transparency.
• The print cartridges are
defective.
• The transfer roller is worn or
defective.
• The image transfer unit is worn
or defective.
• The fuser is worn or defective.
• Toner is in the paper path.
126
• Use only transparencies recommended by the
printer’s manufacturer.
• Make sure the Paper Type setting is set to
Transparency.
•
•
•
•
•
Replace the print cartridges.
Replace the transfer roller.
Replace the image transfer unit.
Replace the fuser.
Call for service.
Symptom
Cause
Solution
Toner rubs off the
paper easily when
you handle the
sheets.
• The Type setting is wrong for
the type of paper or specialty
media you are using.
• The Texture setting is wrong for
the type of paper or specialty
media you are using.
• The Weight setting is wrong for
the type of paper or specialty
media you are using.
• The fuser is worn or defective.
• Change Paper Type to match the paper or
specialty media you are using.
• Change Paper Texture from Normal to Smooth or
Rough.
• Change Paper Weight from Plain to CardStock (or
other appropriate weight).
• Replace the fuser.
Gray background
• The Toner Darkness setting is
too dark.
• The print cartridges are
defective.
• Select a different Toner Darkness setting from the
printer driver before sending the job to print.
• Replace the print cartridges.
• The print cartridges are
defective.
• The transfer roller is worn or
defective.
• The image transfer unit is worn
or defective.
• Replace the print cartridges.
• Replace the transfer roller.
• Replace the image transfer unit.
Ghost Images
Toner level is low in the print
cartridges.
Replace the print cartridges.
Clipped images
Guides in the selected tray are set
for a different size paper than
what is loaded in the tray.
Move the guides in the tray to the proper positions
for the size loaded.
ABCDE
ABCDE
ABCDE
Uneven print
density
ABCDE
ABCDE
ABCDE
(Some of the print is cut
off on the sides, top, or
bottom of the paper.)
127
Symptom
Cause
Solution
Incorrect margins
• Guides in the selected tray are
set for a different size paper
than what is loaded in the tray.
• Auto size sensing is set to off,
but you loaded a different size
paper in a tray. For example,
you inserted A4 size paper into
the selected tray but did not set
the Paper Size to A4.
• Move the guides in the tray to the proper positions
for the size loaded.
• Set the Paper Size to match the media in the tray.
Skewed print
• Guides in the selected tray are
not in the correct position for
the paper size loaded in the
tray.
• You are using paper that does
not meet the printer
specifications.
• Move the guides in the tray to the proper positions
for the size loaded.
• Refer to the Card Stock & Label Guide available
on our Lexmark Web site at www.lexmark.com
for detailed specifications.
• See Paper and specialty media specifications
Blank pages
• The print cartridges are
defective or empty.
• Replace the print cartridges.
Solid color pages
• The print cartridges are
defective.
• Your printer requires servicing.
• Replace the print cartridges.
• Call for service.
(Print is inappropriately
slanted.)
• The Type, Texture, and Weight • Change Paper Type, Paper Texture, and Paper
The paper curls
settings are not appropriate for
Weight to match the paper or specialty media
badly once it prints
the type of paper or specialty
loaded in the printer.
and exits to a bin.
media you are using.
• Load paper from a fresh package.
• The paper has been stored in a
high humidity environment.
• Store paper in its original wrapper until you use it.
• See Storing paper
Solving color quality problems
This section helps answer some basic color-related questions and describes how some of the features
provided in the Color Menu can be used to solve typical color problems.
Note: You should also read “Solving print quality problems” on page 124, which provides
solutions for common print quality problems, some of which may affect the color quality
of the printed output.
Frequently asked questions (FAQ) about color printing
What is RGB color?
Red, green, and blue light can be added together in various amounts to produce a large range of colors
observed in nature. For example, red and green light can be combined to create yellow light. Televisions
and computer monitors create colors in this manner. RGB color is a method of describing colors by
indicating the amount of red, green, and blue light needed to reproduce a particular color.
128
What is CMYK color?
Cyan, magenta, yellow, and black inks or toners can be printed in various amounts to produce a large
range of colors observed in nature. For example, cyan and yellow can be combined to create green.
Printing presses, inkjet printers, and color laser printers create colors in this manner. CMYK color is a
method of describing colors by indicating the amount of cyan, magenta, yellow, and black needed to
reproduce a particular color.
How is color specified in a document to be printed?
Software applications typically specify document color using RGB or CMYK color combinations.
Additionally, they commonly let users modify the color of each object in a document. Since the procedures
to modify colors vary depending on the application, refer to the software application's Help section for
instruction.
How does the printer know what color to print?
When a user prints a document, information describing the type and color of each object in the document
is sent to the printer. The color information is passed through color conversion tables that translate the
color into appropriate amounts of cyan, magenta, yellow, and black toner needed to produce the desired
color. The object type information lets different color conversion tables be used for different types of
objects. For example, it is possible to apply one type of color conversion table to text while applying a
different color conversion table to photographic images.
Should I use the PostScript or PCL driver for the best color? What driver settings should I
use for the best color?
The PostScript driver is strongly recommended for best color quality. The default settings in the PostScript
driver provide preferred color quality for the majority of printouts.
Why doesn't the printed color match the color I see on my computer screen?
The color conversion tables used in Auto Color Correction mode generally approximate the colors of a
standard computer monitor. However, because of technology differences that exist between printers and
monitors there are many colors that can be generated on a computer screen that cannot be physically
reproduced on a color laser printer. Color match can also be affected by monitor variations and lighting
conditions. Read the response to the question “How can I match a particular color (such as a color in
a corporate logo)?” on page 130 for recommendations on how the printer's Color Samples pages may be
useful in solving certain color matching problems.
The printed page appears tinted. Can I slightly adjust the color?
Sometimes a user may consider printed pages to appear tinted (for example, everything printed seems to
be too red). This can be caused by environmental conditions, paper type, lighting conditions, or simply user
preference. In these instances, Color Balance may be used to create more preferable color. Color
Balance provides the user with the ability to make subtle adjustments to the amount of toner being used in
each color plane. Selecting positive (or negative) values for cyan, magenta, yellow, and black under the
Color Balance menu will slightly increase (or decrease) the amount of toner used for the chosen color. For
example, if a user believes the overall printed page to be too red, then decreases to both magenta and
yellow could potentially improve color preference.
Is it possible to increase the gloss in the printed output?
Obtain additional gloss by printing using the 1200 dpi Print Resolution setting.
129
My color transparencies seem dark when projected. Is there anything I can do to improve
the color?
This problem most commonly occurs when projecting transparencies with reflective overhead projectors.
To obtain the highest projected color quality, transmissive overhead projectors are recommended. If a
reflective projector must be used, then adjusting Toner Darkness settings to 1, 2, or 3 will lighten the
transparency.
What is Manual Color Correction?
The color conversion tables applied to each object on the printed page when using the default Auto Color
Correction setting generate preferred color for the majority of documents. Occasionally a user may want
to apply a different color table mapping. This customization is accomplished using the Manual Color menu
and the Manual Color Correction setting.
Manual Color Correction applies the RGB and CMYK color conversion table mappings as defined in the
Manual Color menu. Users may select any of four different color conversion tables available for RGB
objects (sRGB Display, sRGB Vivid, Vivid, and Off) and any of four different color conversion tables
available for CMYK objects (US CMYK, Euro CMYK, Vivid CMYK, and Off).
Note: The Manual Color Correction setting is not useful if the software application does not
specify colors with RGB or CMYK combinations, or in certain situations where the
software application or the computer's operating system adjusts the colors specified in
the application through color management.
How can I match a particular color (such as a color in a corporate logo)?
Occasionally users have a need for the printed color of a particular object to closely match a specific color
of interest. A typical example of this is when a user is trying to match the color of a corporate logo. While
instances can occur in which the printer cannot exactly reproduce the desired color, users should be able
to identify adequate color matches for the majority of cases. The Color Samples menu items can provide
useful information in helping to solve this particular type of color matching problem.
The eight Color Samples options correspond to color conversion tables in the printer. Selecting any of the
Color Samples options will generate a multi-page printout consisting of hundreds of colored boxes. Either a
CMYK or RGB combination will be located on each box depending upon the table selected. The observed
color of each box is obtained by passing the CMYK or RGB combination labeled on the box through the
selected color conversion table.
The user can scan the color samples pages and identify the box whose color is the closest to the desired
color. The color combination labeled on the box can then be used for modifying the color of the object in a
software application. The software application's Help section should provide instructions for modifying an
object's color. Manual Color Correction may be necessary to utilize the selected color conversion table
for the particular object.
130
Which Color Samples pages to use for a particular color matching problem depends on the Color
Correction setting being used (Auto, Off, or Manual), the type of object being printed (text, graphics, or
images), and how the color of the object is specified in the software application (RGB or CMYK
combinations). The following table identifies which Color Samples pages to use:
Color specification of
Classification of
object being printed object being printed
RGB
Text
Graphic
Image
CMYK
Text
Graphic
Image
Printer Color
Correction setting
Color Samples pages to print
and use for color matching
Auto
sRGB Vivid
Off
Off - RGB
Manual
sRGB Vivid*, Vivid, sRGB Display, Off
Auto
sRGB Vivid
Off
Off - RGB
Manual
sRGB Vivid*, Vivid, sRGB Display, Off
Auto
sRGB Display
Off
Off - RGB
Manual
sRGB Vivid, Vivid, sRGB Display*, Off
Auto
US CMYK
Off
Off - CMYK
Manual
US CYMK*, Vivid CMYK, Off, Euro CMYK*
Auto
US CMYK
Off
Off - CMYK
Manual
US CYMK*, Vivid CMYK, Off, Euro CMYK*
Auto
US CMYK
Off
Off - CMYK
Manual
US CYMK*, Vivid CMYK, Off, Euro CMYK*
* the default Manual setting
Note: The default values for the Manual CMYK classifications are US CMYK for 100V and 110V machines, Euro
CMYK for 220V machines.
Note: The Color Samples pages are not useful if the software application does not specify
colors with RGB or CMYK combinations. Additionally, certain situations exist where the
software application or the computer's operating system will adjust the RGB or CMYK
combinations specified in the application through color management. The resulting
printed color may not be an exact match of the Color Samples pages.
131
Restoring factory default settings
1 Make sure the printer is on and the Ready message appears.
2 Press Menu until you see Utilities Menu, and then press Select.
3 Press Menu until you see Factory Defaults, and then press Select.
4 When Restore appears, press Select. The message Restoring Factory Defaults appears,
followed by the Ready message.
When you select Restore:
–
–
–
No other button actions are available on the operator panel while Restoring Factory
Defaults appears.
All downloaded resources (fonts, macros, and symbol sets) in printer memory (RAM) are
deleted. (Resources residing in flash memory or on the optional hard disk are unaffected.)
All menu settings are returned to the factory default values, except:
• The operator panel Display Language setting in the Setup Menu.
• All settings in the Parallel Menu, Serial Menu, Network Menu, and USB Menu.
If you need more information about changing menu settings or selecting new user default settings, see
Changing menu settings.
132
Aligning the image transfer unit
For best print quality, make sure you align the image transfer unit after replacement or if colors print too
lightly.
To align the image transfer unit:
1 Make sure the printer is on and the Ready message appears.
2 Press Menu until you see Utilities Menu, and then press Select.
3 Press Menu until you see Color Alignment, and then press Select.
Several test pages print.
4 For each alignment group on the test pages, locate the number next to the alignment pattern that
comes closest to forming a perfectly straight line.
For example, in this sample group, pattern 3 comes closest to forming a straight line.
5
4
3
A ____
2
1
It is helpful to write all twelve alignment values in the lines provided on the test pages before going
on to step 5. You must select a value for all twelve settings.
5 When you see A=10 (or other number), press Menu until you find the number value you want to
use, and then press Select. A Saved message briefly appears and then the next test alignment is
displayed.
If no changes are necessary, press Return to return to the Utilities Menu.
6 After you have completed all twelve settings, Utilities Menu appears. Press Go.
The printer returns to the Ready state.
133
Using the Coverage Estimator
The Coverage Estimator provides you with an estimate of the percent coverage of cyan, magenta, yellow,
and black toner on a page. These estimates are printed on the page.
To turn on the Coverage Estimator utility:
1 Make sure the printer is on and the Ready message appears.
2 Press Menu until you see Utilities Menu, and then press Select.
3 Press Menu until you see Coverage Estimator, and then press Select.
4 Press Menu until you see On, and then press Select.
5 Press Go to return to the Ready message.
The utility can be turned off from the operator panel or by turning the printer off.
The Coverage Estimator utilizes an algorithm that counts pixels for each toner color: black, cyan, magenta,
and yellow. Once the utility is turned on, the printer prints the percent coverage for each color on each
page of the job.
The Coverage Estimator is only intended to estimate the coverage on a given page. For all toner colors that
are used, the minimum percentage that prints is 2 percent. Reported values may vary from printer to
printer. The accuracy of the estimates may be affected by how full the print cartridges are, environmental
conditions, the media type, the software application, software settings, the driver, driver settings, and the
content of the page. Lexmark makes no claim as to the accuracy of the estimated percents.
134
Configuring printer alerts
You can configure the printer several ways to let you know when it requires attention.
Using the Setup Menu
Menu item
Function
Value
Result
Alarm Control
Lets you establish whether the
printer sounds an alarm when it
requires operator intervention.
Off
The alarm does not sound, but printing
stops until the interventions are cleared.*
Single
The printer stops printing, displays a
message, and activates the selected alarm
type.
Continuous
Toner Alarm
Lets you choose how the printer
responds when toner is low.
Off
The printer displays a message and
continues printing.
Single
The printer stops printing, displays a
message, and activates the selected alarm
type.
Continuous
* If multiple attendance conditions are pending, the alarm only sounds when the first message is displayed. No
additional alarms sound as subsequent attendance conditions arise.
Selecting Auto Continue may affect how the printer alerts execute. This setting defines how long the
printer waits after displaying a message before it resumes printing.
Using MarkVision Professional
MarkVision™ Professional, Lexmark’s network printer management utility, indicates when it is time to
replace supplies and points out actual or potential problems. When a printer needs attention, it alerts the
network administrator with a detailed graphic of the printer showing the cause for the alert (for example, an
empty paper tray). For more information about MarkVision Professional, refer to the drivers CD that
shipped with your printer.
Using MarkVision Messenger
MarkVision Messenger lets you create Actions that execute specific commands whenever messages like
Tray x Missing or 88 Toner Low appear on the display. For example, you can create an Action that
sends an e-mail to the administrator when the printer runs out of paper.
Actions can be set up to occur automatically, as well as conditionally or repeatedly. For more information
about MarkVision Messenger, refer to the drivers CD that shipped with your printer.
135
Size sensing
The Size Sensing menu item lets you disable or enable auto size sensing on trays. Size Sensing also lets
the printer detect the difference between similar paper sizes that it otherwise cannot.
Size sensing is on by default for all the trays. However, the trays cannot automatically sense
transparencies.
Disabling size sensing
1 Turn the printer off.
2 Press and hold the Select and Return buttons, and then turn the printer on.
3 Release the buttons when Performing Self Test appears on the display.
When the printer self test completes, Config Menu appears.
4 Press Menu until you see Size Sensing, and then press Select.
Note: Only paper trays that support auto size sensing are displayed on the operator panel.
5 Press Menu until you see Tray <x> Sensing, where <x> represents the number of the tray for
which you want to disable size sensing, and then press Select.
Repeat for other trays, if necessary.
6 Press Menu until you see Off, and then press Select.
Saved briefly appears. Config Menu appears again with Size Sensing on the second line.
7 Press Return.
8 Press Menu until you see Exit Config Menu, and then press Select.
Activating Menu Changes briefly appears, followed by Performing Self Test. The printer
returns to the Ready message.
136
Index
A
A4 Width (PCL Emul Menu) 55
access doors 92
adjusting
color 43, 44, 45, 46, 70
Advanced Status (Parallel Menu) 53
Alarm Control (Setup Menu) 67
alarms
error messages 67
hole punch 68
setting 67
stapler 71
toner 71
aligning the image transfer unit 133
areas
Area A 94
Area B 94
Area C 95
Area E 96
Area G 95
Area J 97
Area K 97
Area L 97
Area M 98
Area T<x> 96
Area T1 96
Assign Type/Bin (Paper Menu) 57
Auto Continue (Setup Menu) 67
Auto CR after LF (PCL Emul Menu)
55
Auto LF after CR (PCL Emul Menu)
55
auto size sensing 31
disabling 136
special sizes 136
automatic size sensing 60
automatic tray linking 31
avoiding paper jams 37
B
Baud (Serial Menu) 65
bins
assigning 57
configuring 57
linking 32
output 58
overflow 58
resetting active 51
Black & White Lock (Setup Menu)
67
Blank Pages (Finishing Menu) 46
buffer sizes, adjusting
network 51
parallel 54
serial 67
USB 73
C
calling for service 116
Cancel Fax (Job Menu) 49
Cancel Job (Job Menu) 49
canceling a print job 23
card stock 38
Collation (Finishing Menu) 46
collation, enabling 46
color
adjusting 43, 44, 45, 46, 70
alignment 74
Color Adjust (Color Menu) 43
Color Alignment (Utilities Menu) 74
Color Balance (Color Menu) 43
Color Correction (Color Menu) 43
Color Menu 43
Color Adjust 43
Color Balance 43
Color Correction 43
Color Samples 44
Manual Color 45
Print Mode 45
Print Resolution 45
Toner Darkness 46
Color Samples (Color Menu) 44
<color> Toner (Supplies Menu) 72
<color> toner status 72
complex page errors 69
Confidential Job (Job Menu) 50
Configure Bins (Paper Menu) 57
Configure MP (Paper Menu) 58
Copies (Finishing Menu) 46
copies, specifying number 46
current menu settings 117
Custom Types (Paper Menu) 58
D
Data Bits (Serial Menu) 65
Defragment Flash (Utilities Menu)
74
137
disabling
auto size sensing 136
operator panel menus 119
Power Saver 118
disk
See hard disk
Display Language (Setup Menu) 68
Download Target (Setup Menu) 68
downloaded resources
printing 75
resource save 70
storing 68
Drivers for network printing
Windows 17
duplex
binding 47
enabling 46
Duplex (Finishing Menu) 46
Duplex Bind (Finishing Menu) 47
E
entering menus 21
F
Factory Defaults (Utilities Menu) 74
factory defaults, restoring 74
fax
canceling 49
Finishing Menu 46
Blank Pages 46
Collation 46
Copies 46
Duplex 46
Duplex Bind 47
Hole Punch 47
Multipage Border 47
Multipage Order 47
Multipage Print 47
Multipage View 48
Offset Pages 48
Separator Sheets 48
Separator Source 48
Staple Job 48
Staple Prime Src 48
flash memory 111
defragmenting 74
formatting 74
printing downloaded resources
75
removing 111
setting as download target 68
Font Name (PCL Emul Menu) 55
Font Priority (PostScript Menu) 64
Font Source (PCL Emul Menu) 55
fonts
choosing in PCL emulation 55
printing samples 75
priority 64
symbol sets supported 56
Format Disk (Utilities Menu) 74
Format Flash (Utilities Menu) 74
Fuser assembly
ordering 108
Job Accounting (Setup Menu) 69
Job Acct Stat (Utilities Menu) 75
Job Buffering (Network Menu) 51
Job Buffering (Parallel Menu) 53
Job Buffering (Serial Menu) 65
Job Buffering (USB Menu) 72
Job Menu 49
Cancel Fax 49
Cancel Job 49
Confidential Job 50
Held Jobs 50
Print Buffer 50
Reset Active Bin 51
Reset Printer 51
G
L
Go button 21
labels 38
laser notice 12
Lines per Page (PCL Emul Menu)
55
linking 31
bins 32
trays 31
loading
2000-sheet tray 26
500-sheet trays 24
multipurpose feeder 28
locking menus 119
H
hard disk 113
formatting 74
printing downloaded resources
75
setting as download target 68
Held jobs 32
Held Jobs (Job Menu) 50
Help Menu 49
Hex Trace (Utilities Menu) 74
Hole Punch (Finishing Menu) 47
Hole Punch Alarm (Setup Menu)
68
hole punch, enabling 47
Honor DSR (Serial Menu) 65
Honor Init (Parallel Menu) 53
I
Image Smoothing (PostScript
Menu) 64
image transfer unit
aligning 133
ordering 108
interfaces
network 51
parallel 53
serial 65
USB 72
J
Jam Recovery (Setup Menu) 68
jams
See paper jams
job
canceling 49
confidential 50
held 50
statistics 69
M
MAC Binary PS (Network Menu)
51
MAC Binary PS (Parallel Menu) 53
MAC Binary PS (USB Menu) 72
Macintosh 19
Manual Color (Color Menu) 45
maximum stack height
multipurpose feeder 29
trays 1, 2, 3 25, 27
memory
Print and Hold function 32
memory option, removing 111
Menu buttons 21
menu map 42
menu settings page, printing 117
menus
disabling 119
enabling 119
entering 21
language 68
printing menu settings page
117
selecting 22
menu items 22
numerical values 21
messages
138
100–199 Service <message>
84
1565 Emul Error Load Emul
Option 84
2<xx> Paper Jam 84
30 <color> Toner Cart Missing
85
30 ITU Error 84
31 Defective <x> Cartridge 85
32 Unsupported <color>
Cartridge 85
33 Calibration Error <x> 85
34 Incorrect Media 85
34 Short Paper 85
35 Res Save Off Deficient
Memory 85
36 Printer Service Required 85
37 Insufficient Collation Area
86
37 Insufficient Defrag Memory
86
37 Insufficient Memory 86
38 Memory Full 86
39 Complex Page 87
4<x> Unsupported Firmware
Card 87
40 <x> Invalid Refill 87
50 PPDS Font Error 87
51 Defective Flash 87
52 Flash Full 87
53 Unformatted Flash 87
54 Network <x> Software Error
88
54 Par <x> ENA Connection
Lost 88
54 Serial Option <x> Error 87
54 Standard Serial Error 87
54 Std Network Software Error
88
54 Std Par ENA Connection
Lost 88
55 Unsupported Option in Slot
<x> 88
56 Parallel Port <x> Disabled
88
56 Serial Port <x> Disabled 88
56 Standard Serial Disabled 88
56 Standard USB Port Disabled
88
56 Std Parallel Port Disabled
88
56 USB Port <x> Disabled 88
58 Input Config Error 88
58 Output Config Error 88
58 Too Many Disks Installed 89
58 Too Many Flash Options 89
59 Incompatible <device> 89
61 Defective Disk 89
62 Disk Full 89
63 Unformatted Disk 89
64 Disk Not Supported 89
64 Unsupported Disk Format
89
80 Fuser Maintenance 89
81 Engine Code CRC Failure
89
82 Waste Bottle Nearly Full 90
82 Waste Toner Bottle Full 90
82 Waste Toner Bottle Missing
90
83 ITU Maintenance 90
84 Oiler Nearly Exhausted 90
84 Replace Oiler 90
85 ITU Maintenance 90
86 ITU Maintenance 90
87 Fuser Missing 90
88 <color> Toner Low 90
89 ITU Maintenance 90
900–999 Service <message>
90
Activating Menu Changes 76
Bin <x> Full 76
Busy 76
Canceling Fax 77
Canceling Job 77
Change <x> 77
Check <device> Connection 77
Clearing Job Accounting Stat
77
Close Door 77
Close Finisher Door 77
Close Tray X Door 77
Copying 77
Defragmenting 77
Delete All Jobs 77
Deleting Jobs 77
Disabling Menus 77
Disk Corrupted. Reformat? 78
Disk Recovery x/5 yyy% 78
Empty Hole Punch Box 78
Enabling Menus 78
Engine Warming 78
Enter PIN
=___ 78
Fax <x> 78
Flushing Buffer 78
Formatting Disk 78
Formatting Flash 78
Fuser Maint 78
Held Jobs may be lost 79
Held Jobs May Not Be Restored
79
Hole Punch Waste Full 79
Insert Staple Cartridge 79
Insert Tray <x> 79
Install <device> or Cancel Job
79
Invalid Engine Code 79
Invalid Network <x> Code 79
Invalid Standard Network Code
79
ITU Maint 79
ITU/Fuser Maint 79
Load <x> Plain Letter 80
Load Manual 80
Load Staples 80
Load Tray <x> 80
Menus Disabled 80
Network <x> 80
Network <x>,<y> 80
Network Card Busy 80
No DRAM Installed 80
No Jobs Found. Retry? 81
Not Ready 81
Ovrflow Bin Full 81
Parallel <x> 81
Performing Self Test 81
Power Saver 81
Print Jobs on Disk 81
Printer Calibrating 81
Printing Alignment Page 81
Printing Directory List 81
Printing Font List 81
Printing Job Accounting Stat 81
Printing Menu Settings 81
Prog Engine Code 81
Prog System Code 82
Program Flash 82
Programming Disk 82
Programming Error P<x> 82
Queuing and Deleting Jobs 82
Queuing Jobs 82
Ready 82
Ready Hex 82
Reattach <device> 82
Remove Paper <specified bin>
83
Resetting Active Bin 83
Resetting Fuser Cnt Value 83
Resetting the Printer 83
Restore Held Jobs. Go/Stop?
83
Restoring Factory Defaults 83
Restoring Held Job xxx/yyy 83
Restoring Held Jobs 83
Serial <x> 83
Setup Required 83
Staples Low 84
Std Bin Full 84
Supplies 84
Tray <x> Empty 84
Tray <x> Low 84
Tray <x> Missing 84
USB <x> 84
Waiting 84
Multipage Border (Finishing Menu)
47
139
Multipage Order (Finishing Menu)
47
multipage print
border settings 47
configuring 47
order settings 47
view settings 48
Multipage Print (Finishing Menu)
47
Multipage View (Finishing Menu)
48
multipurpose feeder, configuring
58
N
Network <x> Setup (Network
Menu) 51
Network Buffer (Network Menu)
51
Network Menu 51
Job Buffering 51
MAC Binary PS 51
Network <x> Setup 51
Network Buffer 51
NPA Mode 52
PCL SmartSwitch 52
PS SmartSwitch 52
Std Net Setup 52
network port
configuring
buffer size 51
NPA mode 52
PCL SmartSwitch 52
PS SmartSwitch 52
Network printing drivers
Windows 17
network setup page 17
NPA Mode (Network Menu) 52
NPA Mode (Parallel Menu) 53
NPA Mode (Serial Menu) 66
NPA Mode (USB Menu) 73
NPA mode, setting
network port 52
parallel port 53
serial port 66
USB port 73
numbers, operator panel 22
numerical values, selecting 21
O
Offset Pages (Finishing Menu) 48
Oiler (Supplies Menu) 72
operator panel 17, 21
buttons 21
numbers 22
options
verifying installation with menu
settings page 117
ordering 108
fuser assembly 108
image transfer unit 108
print cartridge 108
transfer roller 108
web oiler 108
ordering supplies 108
Orientation (PCL Emul Menu) 56
Output Bin (Paper Menu) 58
output bins
linking 32
Overflow Bin (Paper Menu) 58
P
Page Protect (Setup Menu) 69
paper
storing 36
paper jams
areas 92
avoiding 37
clearing 91
fuser 98
reprinting jammed pages 68
Paper Loading (Paper Menu) 59
Paper Menu 57
Assign Type/Bin 57
Configure Bins 57
Configure MP 58
Custom Types 58
Output Bin 58
Overflow Bin 58
Paper Loading 59
Paper Size 60
Paper Source 60
Paper Texture 61
Paper Type 62
Paper Weight 63
Substitute Size 63
Universal Setup 63
Paper Size (Paper Menu) 60
Paper Source (Paper Menu) 60
Paper Texture (Paper Menu) 61
Paper Type (Paper Menu) 62
Paper Weight (Paper Menu) 63
paper, specifying
custom type 58
if requested size not loaded 63
preprinted forms 59
size 60
source 60
texture 61
type 62
weight 63
Parallel Buffer (Parallel Menu) 54
Parallel Menu 53
Advanced Status 53
Honor Init 53
Job Buffering 53
MAC Binary PS 53
NPA Mode 53
Parallel Buffer 54
Parallel Mode 1 54
Parallel Mode 2 54
PCL SmartSwitch 54
Protocol 54
PS SmartSwitch 54
Parallel Mode 1 (Parallel Menu) 54
Parallel Mode 2 (Parallel Menu) 54
parallel port
configuring
bidirectional communication
53
buffer size 54
data sampling 54
hardware initialization 53
NPA mode 53
PCL SmartSwitch 54
protocol 54
PS SmartSwitch 54
enabling
resistors 54
Parity (Serial Menu) 66
PCL Emul Menu 55
A4 Width 55
Auto CR after LF 55
Auto LF after CR 55
Font Name 55
Font Source 55
Lines per Page 55
Orientation 56
Pitch 56
Point Size 56
Symbol Set 56
Tray Renumber 56
PCL emulation
A4 width 55
automatic carriage return 55
automatic line feed 55
font name 55
font sample print 75
font source 55
lines per page 55
orientation 56
pitch 56
point size 56
symbol set 56
tray renumber 56
PCL SmartSwitch (Network Menu)
52
PCL SmartSwitch (Parallel Menu)
54
PCL SmartSwitch (Serial Menu)
66
PCL SmartSwitch (USB Menu) 73
PCL SmartSwitch, setting
140
See also printer language
network port 52
parallel port 54
serial port 66
USB port 73
personal identification number
(PIN), entering 22
PIN 22
See personal identification
number 22
Pitch (PCL Emul Menu) 56
Point Size (PCL Emul Menu) 56
ports
network 51
parallel 53
serial 65
USB 72
PostScript emulation
font priority 64
font sample print 75
image smoothing 64
printing PS errors 64
PostScript Menu 64
Font Priority 64
Image Smoothing 64
power saver
configuring 69
Power Saver (Setup Menu) 69
Print and Hold function
see held jobs 32
Print Area (Setup Menu)
Setup Menu
Print Quality 70
Print Buffer (Job Menu) 50
print cartridge
ordering 108
Print Directory (Utilities Menu) 75
Print Fonts (Utilities Menu) 75
print job, canceling 23
Print Menus (Utilities Menu) 75
Print Mode (Color Menu) 45
Print Net<x> Setup (Utilities Menu)
75
print options
offset pages 48
print buffer 50
separator sheets 48
See also separator source
48
Print PS Error (PostScript Menu)
64
print quality, adjusting
color balance 43
color correction 43, 45, 46, 70
color samples 44
Print Resolution (Color Menu) 45
print statistics
job accounting 69
printing job statistics 75
print timeout
configuring 70
Print Timeout (Setup Menu) 70
printer
resetting 51
taking offline 21
with Menu button 21
with Stop button 22
Printer Language (Setup Menu)
70
printer memory option, removing
111
printer menu settings, changing
117
printer menus
disabling 119
enabling 119
locking operator panel 119
printer messages
Enter PIN 35
No Jobs Found. Retry? 35
printer system board 110
accessing 110
closing 115
printer testing
Hex Trace mode 74
print defaults 75
print hardware statistics 75
Printer Usage (Setup Menu) 70
printing
menu settings page 117
problem solving
clearing operator panel error
messages 21
stopping printer 22
problems
calling for service 116
color quality 128
incorrect characters print 122
job didn’t print 121
job prints 122
from wrong tray 122
on wrong paper or specialty
media 122
large jobs do not collate 122
mailbox 122
frequent jams 122
operator panel 121
blank 121
displays black diamonds
121
options
operating incorrectly 123
stops working 123
paper feed
blank pages in output bin
124
frequent jams 123
jammed page does not
reprint 124
Paper Jam message remains
after clearing jam 123
print quality 124
print time seems long 121
tray linking does not work 122
unexpected page breaks 122
Protocol (Parallel Menu) 54
PS emulation
See PostScript emulation
PS SmartSwitch (Network Menu)
52
PS SmartSwitch (Parallel Menu)
54
PS SmartSwitch (Serial Menu) 66
PS SmartSwitch (USB Menu) 73
PS SmartSwitch, setting
See also printer language 70
network port 52
parallel port 54
serial port 66
USB port 73
publications
Card Stock & Label Guide 38
R
removing
firmware card 114
flash memory option 111
option cards 111
printer memory option 111
Reset Active Bin (Job Menu) 51
Reset Printer (Job Menu) 51
resetting printer 51
Resource Save (Setup Menu) 70
Return button 22
Robust XON (Serial Menu) 66
S
Safety information 7
Select button 22
selecting 22
menu items 22
numerical values 21
sensing, special sizes 136
Separator Sheets (Finishing Menu)
48
Separator Source (Finishing Menu)
48
Serial Buffer (Serial Menu) 67
Serial Menu 65
Baud 65
Data Bits 65
Honor DSR 65
Job Buffering 65
NPA Mode 66
Parity 66
141
PCL SmartSwitch 66
PS SmartSwitch 66
Robust XON 66
Serial Buffer 67
Serial Protocol 67
serial port
adjusting
transmission speeds 65
configuring
buffer size 67
NPA mode 66
parity 66
PCL SmartSwitch 66
protocol 67
PS SmartSwitch 66
robust XON 66
enabling
DSR (Data Set Ready)
signals 65
Serial Protocol (Serial Menu) 67
service, calling for 116
Setup Menu 67
Alarm Control 67
Auto Continue 67
Black & White Lock 67
Display Language 68
Download Target 68
Hole Punch Alarm 68
Jam Recovery 68
Job Accounting 69
Page Protect 69
Power Saver 69
Print Timeout 70
Printer Language 70
Printer Usage 70
Resource Save 70
Staple Alarm 71
Toner Alarm 71
Wait Timeout 71
size sensing 136
stack height, maximum
multipurpose feeder 29
trays 1, 2, 3 25, 27
Staple Alarm (Setup Menu) 71
Staple Job (Finishing Menu) 48
Staple Prime Src (Finishing Menu)
48
stapler
alarm 71
enabling 48
statistics
printing 75
storing 69
Std Net Setup (Network Menu) 52
Stop button 22
storing 36
paper 36
supplies 36
Substitute Size (Paper Menu) 63
supplies 108
ordering 108
storing 36
Supplies Menu 72
<color> Toner 72
Oiler 72
Waste Toner Bottle 72
supplies, status of
<color> toner 72
oiler 72
waste toner bottle 72
Symbol Set (PCL Emul Menu) 56
T
taking printer offline 22
with Menu button 21
with Stop button 22
test printing
Hex Trace mode 74
menus page 75
timeout
print 70
wait 71
toner
alarm 71
status 72
Toner Alarm (Setup Menu) 71
Toner Darkness (Color Menu) 46
transfer roller
ordering 108
transparencies 38
tray linking 31
Tray Renumber (PCL Emul Menu)
56
Factory Defaults 74
Format Disk 74
Format Flash 74
Hex Trace 74
Job Acct Stat 75
Print Directory 75
Print Fonts 75
Print Menus 75
Print Net<x> Setup 75
V
values, selecting 117
verifying printing 117
menus settings page 117
W
Wait Timeout (Setup Menu) 71
wait timeout, configuring 71
Waste Toner Bottle (Supplies
Menu) 72
web oiler
ordering 108
Windows 14
U
Universal Setup (Paper Menu) 63
unlocking menus 119
USB Buffer (USB Menu) 73
USB Menu 72
Job Buffering 72
MAC Binary PS 72
NPA Mode 73
PCL SmartSwitch 73
PS SmartSwitch 73
USB Buffer 73
USB port
configuring
buffer size 73
NPA mode 73
PCL SmartSwitch 73
PS SmartSwitch 73
user default settings
current 118
Utilities Menu 74
Color Alignment 74
Defragment Flash 74
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