Download Motorola V series 60g Service manual

Level III Service Manual
Tri-Band Digital Wireless Telephone
V.series™ 60g
GSM 900/1800/1900 MHz & GPRS Technologies
Level III Service Manual
1 and 2
Table of Contents
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6881038B35
Table of Contents
Table of Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Product Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Product Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Product Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Regulatory Agency Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Computer Program Copyrights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
About This Service Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Warranty Service Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Parts Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
General Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Controls, Indicators, and Input / Output (I/O) Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
User Interface Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Alert Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Battery Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Tools and Test Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Removing and Replacing the Battery Housing and Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Removing and Replacing the Subscriber Identity Module (SIM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Removing and Replacing the Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Removing and Replacing the Rear Chassis Assembly
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Removing and Replacing the Transceiver Board Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Removing and Replacing the Volume / Smart and Voice Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Removing and Replacing the Microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Removing and Replacing the Spacer Gasket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Removing and Replacing the Keyboard Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Removing and Replacing the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Removing and Replacing the Flip Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Subscriber Identity Module (SIM) and Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Personality Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Manual Test Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Manual Test Mode Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Troubleshooting Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Programming: Software Upgrade and Flexing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Part Number Charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Exploded View Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Exploded View Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Model-dependent Part Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Level III Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
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Table of Contents (continued)
Diagrams
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
B lock D iagr am . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
R F S chematic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
A L S chematic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
B oar d L ayout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
S ignal F low . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index-1
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Introduction
Introduction
Motorola® Inc. maintains a worldwide organization that is dedicated to provide
responsive, full-service customer support. Motorola products are serviced by an
international network of company-operated product care centers as well as authorized independent service firms.
Available on a contract basis, Motorola Inc. offers comprehensive maintenance and
installation programs which enable customers to meet requirements for reliable,
continuous communications.
To learn more about the wide range of Motorola service programs, contact your local
Motorola products representative or the nearest Customer Service Manager.
Product Identification
Motorola products are identified by the model number on the housing. Use the entire
model number when inquiring about the product. Numbers are also assigned to
chassis and kits. Use these numbers when requesting information or ordering
replacement parts.
Product Names
Product names included in V. Series 60g telephones are listed on
the front cover. Product names are subject to change without notice. Some product
names, as well as some frequency bands, are available only in certain markets.
Product Changes
When electrical, mechanical or production changes are incorporated into Motorola
products, a revision letter is assigned to the chassis or kit affected, for example; A, -B, or -C, and so on.
The chassis or kit number, complete with revision number is imprinted during
production. The revision letter is an integral part of the chassis or kit number and
is also listed on schematic diagrams and printed circuit board layouts.
Regulatory Agency Compliance
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following conditions:
1. This device may not cause any harmful interference, and
2. this device must accept interference received, including interference that may
cause undesired operation.
This class B device also complies with all requirements of the Canadian Interference-Causing Equipment Regulations (ICES-003).
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement
sur le matériel brouilleur du Canada.
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Introduction
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Computer Program Copyrights
The Motorola products described in this manual may include Motorola computer
programs stored in semiconductor memories or other media that are copyrighted
with all rights reserved worldwide to Motorola. Laws in the United States and other
countries preserve for Motorola, Inc. certain exclusive rights to the copyrighted
computer programs, including the exclusive right to copy, reproduce, modify,
decompile, disassemble, and reverse-engineer the Motorola computer programs in
any manner or form without Motorola's prior written consent. Furthermore, the
purchase of Motorola products shall not be deemed to grant either directly or by
implication, estoppel, or otherwise, any license or rights under the copyrights,
patents, or patent applications of Motorola, except for a nonexclusive license to use
the Motorola product and the Motorola computer programs with the Motorola
product.
About This Service Manual
Using this service manual and the suggestions contained in it assures proper
installation, operation, and maintenance of V. Series 60g telephones. Refer questions
about this manual to the nearest Customer Service Manager.
A product family is the group of products having the same account product code
(APC). To locate the APC on a device, refer to “Mechanical Serial Number (MSN)”
later in this manual.
Audience
This document aids service personnel in testing and repairing V. Series 60g telephones.
Service personnel should be familiar with electronic assembly, testing, and troubleshooting methods, and with the operation and use of associated test equipment.
Use of this document assures proper installation, operation, and maintenance of
Motorola products and equipment. It contains all service information required for
the equipment described and is current as of the printing date.
Scope
The scope of this document is to provide the reader with basic information relating
to V. Series 60g telephones, and also to provide procedures and processes for repairing
the units at Level 1 and 2 service centers including:
• Unit swap out
• Repairing of mechanical faults
• Basic modular troubleshooting
• Testing and verification of unit functionality
• Initiate warranty claims and send faulty modules to Level 3 or 4 repair
centers.
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Level III Service Manual
Introduction
Conventions
Special characters and typefaces, listed and described below, are used in this
publication to emphasize certain types of information.
➧
G
E
Note: Emphasizes additional information pertinent to the subject
matter.
E
Keys to be pressed are represented graphically. For example, instead of “Press
Caution: Emphasizes information about actions which may result in
equipment damage.
Warning: Emphasizes information about actions which may result
in personal injury.
the Enter Key”, you will see “Press E”.
Information from a screen is shown in text as similar as possible to what
appears in the display. For example, ALERTS or ALERTS or ALERTS.
Information that you need to type is printed in boldface type
Revisions
Any changes that occur after manuals are printed are described in publication
revision bulletins (PMRs). These bulletins provide change information that can
include new parts listing data, schematic diagrams, and printed board layouts.
Warranty Service Policy
The product will be sold with the standard 12 months warranty terms and conditions. Accidental damage, misuse, and extended warranties offered by retailers are
not supported under warranty. Non warranty repairs are available at agreed fixed
repair prices.
Out of Box Failure Policy
The standard out of box failure criteria applies. Customer units that fail very early
on after the date of sale, are to be returned to Manufacturing for root cause analysis,
to guard against epidemic criteria. Manufacturing to bear the costs of early life
failure.
Product Support
Customer’s original units will be repaired but not refurbished as standard. Appointed Motorola Service Hubs will perform warranty and non-warranty field service for
level 2 (assemblies) and level 3 (limited PCB component). The Motorola HTC centers
will perform level 4 (full component) repairs.
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Introduction
V. Series 60g
Customer Support
Customer support is available through dedicated Call Centers and in-country help
desks. Product Service training should be arranged through the local Motorola
Support Center.
Parts Replacement
When ordering replacement parts or equipment, include the Motorola part number
and description used in the service manual or supplement.
When ordering crystals or channel elements, specify the Motorola part number,
description, crystal frequency, and operating frequency desired.
When the Motorola part number of a component is not known, use the product model
number or other related major assembly along with a description of the related
major assembly and of the component in question.
In the U.S.A., to contact Motorola, Inc. on your TTY, call: 800-793-7834
Accessories and Aftermarket Division (AAD)
Replacement parts, test equipment, and manuals can be ordered from AAD.
4
U.S.A
Outside U.S.A.
Phone: 800-422-4210
Phone: 847-538-8023
FAX: 800-622-6210
FAX: 847-576-3023
6881038B35
Level III Service Manual
Specifications
Specifications
General Function
Frequency Range GSM
Frequency Range DCS
Frequency Range PCS
Channel Spacing
Channels
Modulation
Transmitter Phase Accuracy
Duplex Spacing
Frequency Stability
Operating Voltage
Transmit Current Drain
Stand-by Current drain
Dimensions, with 500 mAh Li Ion
battery
Size (Volume)
Weight
Temperature Range
Battery Life, 500 mAh LI Ion Battery
Specification
880-915 MHz Tx (with EGSM)
925-960 MHZ Rx
1710-1785 MHz Tx
1805-1880 MHz Rx
1850.2-1909.8 MHz Tx
1930.2-1989.8 MHz Rx
200 kHz
174 EGSM, 374 DCS, 274 PCS carriers with 8 ch. per carrier
GMSK at BT = 0.3
5 Degrees RMS, 20 Degrees peak
45 MHz GSM, 95 MHz DCS, 80 MHz PCS
± 0.10 ppm of the downlink frequency (Rx)
+3.0V dc to +4.2V dc (battery)
+4.4V dc to +6.3V dc (external connector)
250 mA nominal at room temperature
6.5 mA (DRX2), 3.75 mA (DXR9) nominal at room temperature
86.8 mm x 45 mm x 24.2 mm (3.42 inches x 1.77 inches x 0.95
inches)
73 cc (4.45 in3), with 500 mAh battery
110 gm (3.9 oz), with 500 mAh battery
-10° C to +55° C (+15° F to +130° F)
Talk Time 108 to 159 minutes
Standby 77 to 133 hours
All talk and standby times are approximate and depend on
network configuration, signal strength, and features selected.
Standby times are quoted as a range from DRX=2 to DRX=9.
Talk times are quoted as a range from DTX off to DTX on.
Transmitter Function
RF Power Output
Output Impedance
Spurious Emissions
Specification
33 dBm nominal GSM, 30 dBm nominal DCS / PCS
50 ohms nominal
-36 dBm from 0.1 to 1 GHz, -30 dBm from 1 to 4 GHz
Receiver Function
Receive Sensitivity
RX bit error rate (100k bits) Type II
Channel Hop Time
Time to Camp
Specification
-106 dBm GSM, -104 dBm DCS / PCS
< 2%
500 microseconds
Approximately 5-10 seconds
Speech Coding Function
Speech Coding Type
Specification
Regular pulse excitation / linear predictive coding with long
term prediction (RPE LPC with LTP)
13.0 kbps
20 ms
260 bits
Class 1 bits = 182 bits; Class 2 bits = 78 bits
22.8 kbps
Bit Rate
Frame Duration
Block Length
Classes
Bit Rate with FEC Encoding
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Product Overview
V. Series 60g
Product Overview
Motorola V. Series 60g telephones are the smallest and lightest global system for mobile
communications (GSM) general packet radio service (GPRS) wireless application
protocol (WAP)-enabled mobile phones currently available. The V. Series 60g incorporates a new user interface (UI) for easier operation, allows short message service
(SMS) text messaging, and includes personal information manager (PIM) functionality. It is a tri-band phone that allows roaming within the GSM 900 MHz, digital
cellular system (DCS) 1800 MHz, and personal communications services (PCS) 1900
MHz bands.
V. Series 60g telephones support GPRS and SMS in addition to traditional circuit
switched transport technologies. GPRS, where available, provides substantial
increases in mobile data communications performance and the efficient use of radio
spectrum. Data transmission rates for GSM networks can potentially increase from
the current rate of 9.6 kbps up to a theoretical maximum of 171.2 kbps. An increased
data rate is by no means the only benefit provided by GPRS. A key advantage is
the provision of a permanent virtual connection to the network. This “always on”
connection is possible because GPRS uses packet data transfer so that, for example,
email can be downloaded in “background mode.” There is no need for the user to reconnect before requesting a service, eliminating connection set-up delays and
adding convenience and immediacy to data services access. The “virtual” nature of
this connection means that network resources are not consumed during periods
when a user is not actually sending or receiving data.
V. Series 60g telephones have a clam form factor. They feature an anodized aluminum
housing with titanium knuckles and have an externally viewable 96 x 16 pixel
display for caller identification and date/time, an internal 96 x 64 pixel display, and
the speaker located in the flip. At the top of the phone, on the right knuckle, the
service indicator (status light) changes color to show the phone’s state (incoming
call or message received, for example) at a glance. The bottom part of the clam (front
housing) contains the keypad, transceiver printed circuit board (PCB), microphone,
flex connection, external accessory connector, smart button, volume buttons, and
voice button. The standard 500 mAh Lithium Ion (Li Ion) battery fits behind a
removable anodized aluminum back cover.
The phone accepts both 3V and 5V mini subscriber identity module (SIM) cards
which fit into the SIM holder underneath the battery. The antenna is a fixed stub
type antenna. Inexpensive direct connection to a computer or handheld device via
RS232 or USB for data and fax calls, and for synchronizing phonebook entries with
TrueSync® software, can be accomplished by using the optional data cable and soft
modem.
Features
V. Series 60 g telephones use advanced, self-contained, sealed, custom integrated circuits
to perform the complex functions required for GSM GPRS communication. Aside
from the space and weight advantage, microcircuits enhance basic reliability,
simplify maintenance, and provide a wide variety of operational functions.
Features available in this family of telephones include:
• Lower voltage technology that provides increased standby and talk times.
• Supports 3V and 5V SIM cards.
• Extended GSM (EGSM) channels.
• Tri-coder/decoder (CODEC) that allows full rate, half rate, and enhanced full
rate modes of transmission.
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Product Overview
• Supports mobile originated / mobile terminated SMS, concatenated SMS, and
cell broadcast messages.1
• Supports GPRS, circuit switched, and SMS networks.1
• WAP 1.1 enabled microbrowser.1
• Supports SIM Toolkit (STK), Class 2.1
• Caller ID with link to phone book alerts.1
• Dual tinted mirror film (TMF) displays with electroluminescent (EL) backlighting: internal 96x64 pixel; external 96x16 pixel.
• Internal display provides 3 lines of text, 1 line of icons, and 1 line of prompts.
• Display zoom 3 line to 2 line toggle.
• Display animation provides smooth-scrolling menus.
• PIM functionality includes: date book, message center, and 400 number phone
book with Starfish® and TrueSync® support.2
• Voice activation for phonebook entries and menu shortcuts.
• Voice note voice recorder.3
• iTAP™ software for predictive text entry.
• Turbo Dial® abbreviated dialing.
• Multi-language support: English, Spanish, French, and Portuguese.
• 32 alerts.
• VibraCall® silent alert.
• Data capable without PC card using RS232 or USB.
• Integrated headset jack.
• Smart button operation.
• Hearing aid telephone interconnection system (HATIS) support.4
• Anodized aluminum housing.
Speaker Dependant Voice Activation and Voice Note Recording
This feature allows voice tags to be used for voice dialing up to 20 phone numbers
in the phone book and for creating up to 5 voice shortcuts for menu items. The phone
must be “trained” by the voice tag being read into the phone’s memory twice before
it is recognized.
Voice tags can be added to the phone’s memory using the usual name addition
methods (i.e., via the phone book menu structure or with the shortcut editor).
➧
The user cannot place or receive calls while adding voice tags to the phone’s memory.
➧
Because the GSM standard does not provide the option to store voice tags onto the
SIM card, voice tags are added to the phone’s memory.
1. Network, subscription and SIM card or service provider dependent feature. Not available in all areas.
2. Designed to synchronize with basic features of the initial release of many popular Personal Information Management (PIM) software and hardware
products.
3. Use of this function may be subject to varying State and Federal laws regarding privacy of phone conversations.
4. Not compatible with all hearing aids. Hearing aids must contain a T-coil. T-coil must be activated when using the phone.
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Product Overview
V. Series 60g
V. Series 60g telephones also include a voice note recorder that allows up to 2 tes
minof
u
personal messages to be recorded. This feature has a complete set of record,
playback, and management tools that make it easy to store and maintain a list of
personal memos.
Wireless Access Protocol (WAP) 1.1 Compliancy
In the WAP environment, access to the Internet is initiated in wireless markup
language (WML), which is derived from hypertext markup language (HTML). The
request is passed to a WAP gateway which retrieves the information from the server
in standard HTML (subsequently filtered to WML) or directly in WML if available.
The information is then passed to the mobile subscriber via the mobile network.
The V. Series 60g microbrowser can be configured for baud, idle
imeout,
t
line type,
phone number, and connection type.
➧
Bitmap image data will download as text. If the image is larger than the screen,
only part of the image will display.
➧
When the user receives a call while in browser mode, the browser will pause and
allow the user to resume after completing the call.
SIM Application ToolkitTM - Class 2
SIM Application Toolkit is a value-added service delivery mechanism that allows
GSM operators to customize the services they offer their customers, from the
occasional user who requests sports news and traffic alerts, to a high call time
business user who receives stock alerts and checks flight times. Operators can now
create their own value-added services menu quickly and easily in the phone. The
customized menu will appear as the first menu and may be updated over-the-air
with new services when customers request them.
Simplified Text Entry
There are three different ways to enter text using the phone keypad:
• iTAP™ predictive text entry. Press a key to generate a character and a
dynamic dictionary uses this to build and display a set of word or name
options. The iTAP™ feature may not be available on the phone in all languages.
• Tap. Press a key to generate a character.
• Numeric. The keypad produces numeric characters only. For some text areas
this is the only method available; for example, phone numbers.
Caller Line Identification
Upon receipt of a call, the calling party’s phone number is compared to the phone
book. If the number matches a phone book entry, that name will be displayed. If
there is no phone book entry, the incoming phone number will be displayed. In the
8
6881038B35
Level III Service Manual
Product Overview
event that no caller identification information is available, the Incoming Call
message is displayed.
➧
User must subscribe to a caller line identification service through their service
provider.
Other Features
Detailed descriptions of these and the other V.60g features can be found in the
appropriate V.60g telephone user’s guide listed in the “Related Publications”
section toward the end of this manual.
6881038B35
9
General Operation
V. Series 60g
General Operation
Controls, Indicators, and Input / Output (I/O) Connections
The V.60g telephone’s controls are located on the sides of the device and on the
keypad. Indicators, in the form of icons, are displayed on the LCD (see Figure 3).
Service status is indicated by a tri-color light emitting diode (LED) located at the
top of the phone on the right knuckle (Table 1). V.60g phones have an audible
alert transducer on the top and I/O connectors, consisting of a headset jack and an
accessory port, located on the top and bottom of the phone. See Figure 1.
010621o
Figure 1. V.60g Telephone Controls, indicators, and I/O
10
6881038B35
Level III Service Manual
General Operation
Service Indicator
The service indicator (status light) changes color to show the user the state of the
phone as shown in Table 1, below.
Table 1. Service Indicator States
Indication
Alternating red / green (fast)
Flashing green
Flashing yellow
Flashing red (slow)
Flashing red (fast)
Alternating green (short) / red (long)
Alternating yellow (short / red (long)
State
Incoming call
In service, home system
Roaming, non-home system
No service
Text or voicemail message received but no service
Text or voicemail message received, home system
Text or voicemail message received, roaming
service
Menu Navigation
V.60g telephones are equipped with a new user-friendly interface that employs
soft keys and a 2-way scroll key to access phone functions and features. See
Figure 2.
010622o
Figure 2. V.60g Menu Navigation
6881038B35
11
General Operation
V. Series 60g
“Soft keys” refer to non-labeled keys that correspond to text options displayed on
the screen. The left and right soft keys perform the function shown in the corners
of the display. The right key will usually select an option whereas the left key will
usually exit a function or return to a previous screen.
The menu key opens the initial menu structure, or allows access to a submenu
whenever
appears on the screen. See Figure 4 for details of theV.60g menu
structure.
Liquid Crystal Displ ay C
(LD )
The LCD provides a high contrast backlit display for easy readability in all light
conditions. The large bit-mapped 96 x 64 display includes 3 lines of text, 1 line of
icons, and 1 line of prompts.
Display zoom allows setting the phone’s display to show either three lines or two
lines of text plus soft key labels. Three lines of text display more information, while
two lines increase text size for improved visibility.
Display animation makes the phone’s menus move smoothly as the user scrolls up
and down. Turn animation off to conserve the battery.
010623o
Figure 3. V.60g Icon Indicators
➧
Whether a phone displays all indicators depends on the programming and services
to which the user subscribes.
Figure 3 shows some common icons displayed on the LCD.
• Signal Strength Indicator. Shows the strength of the phone’s connection
with the network. Calls cannot be sent or received when the “no signal” indicator is displayed.
• In Use Indicator. Appears when a call is in progress.
• Roam Indicator.5 Appears when the phone uses another network system outside the user’s home network. When leaving the home network area, the phone
roams, or seeks another network.
12
6881038B35
Level III Service Manual
General Operation
• Message Waiting Indicator.5 Appears when the phone receives a text message. This is a network-dependent feature.
• Voice Message Waiting Indicator.5 Appears when a voicemail message is
received. This is a network-dependent feature.
• Battery Level Indicator. Shows the amount of charge left in the battery. The
more segments visible, the greater the charge. Recharge the battery as soon as
possible when the Low Battery warning message appears.
• Clock. Shows the current time.
• Menu Indicator. Indicates the user can press the menu soft key to open a
menu.
• Alert Setting Indicator. Shows the current selected alert. The default alert
setting is a ringer.
5. Network, subscription and SIM card or service provider dependent feature. Not available in all areas.
6881038B35
13
General Operation
V. Series 60g
User Interface Menu Structure
Figure 4 shows the V.60g telephone menu struct ure.
010624o
Figure 4. V.60g Menu Structure
Alert Settings
V.60g telephones include up to 32 preset alert tones and vibrations that can be
applied to all alert events at the same time.
➧
14
Pressing either volume key will mute the alert.
6881038B35
Level III Service Manual
General Operation
Battery Function
Battery Gauge
The telephone displays a battery level indicator icon in the idle screen to indicate
the battery charge level. The gauge shows four levels: 100%, 66%, 33%, and Low
Battery.
Battery Removal
Removing the battery causes the device to immediately shut down and any pending
work (for example, partially entered phone book entries or outgoing messages) is
lost.
➧
G
To ensure proper memory retention, turn OFF the phone before removing the
battery. Immediately replace the old battery with a fresh battery.
If the battery is removed while receiving a message, the message will be lost.
Operation
For detailed operating instructions, refer to the appropriate User’s Guide listed in
the Related Publications section toward the end of this manual.
6881038B35
15
General Operation
16
V. Series 60g
6881038B35
Level III Service Manual
1 and 2
6881038B35
A99
Tools and Test Equipment
Tools and Test Equipment
The following table lists tools and test equipment recommended for disassembly
and reassembly of V.60g telephones. Use either the listed items or equivalents.
Table 2. General Test Equipment and Tools
Motorola Part Number1
RSX4043-A
Description
Application
Torque Driver
Used to remove and replace screws
Torque Driver Bit T-6 Plus, Apex 440-6IP
Torx Plus or equivalent
Used with torque driver
See Table 7
Rapid Charger
Used to charge battery and to power
device
0180386A82
Antistatic Mat Kit (includes 66-80387A95
antistatic mat, 66-80334B36 ground
cord, and 42-80385A59 wrist band)
Provides protection from damage to
device caused by electrostatic discharge
(ESD)
6680388B67
Disassembly tool, plastic with flat and
pointed ends (manual opening tool)
Used during assembly/disassembly of
device
6680388B01
Tweezers, plastic
Used during assembly/disassembly
Digital Multimeter, HP34401A2
Used to measure battery voltage
GSM / DCS Test SIM
Used to enable manual test mode
—
—
8102430Z04
1. To order in North America, contact Motorola Aftermarket and Accessories Division (AAD) at (800) 422-4210 or
FAX (800) 622-6210; Internationally, AAD can be reached by calling (847) 538-8023 or faxing (847) 576-3023.
2. Not available from Motorola. To order, contact Hewlett Packard at (800) 452-4844.
6881038B35
17
Disassembly
V. Series 60g
Disassembly
The procedures in this section provide instructions for the disassembly of a V.60g
telephone. Tools and equi pment dusefor t he phone are listed in Table 2, preceding.
G
Many of the integrated devices used in this equipment are vulnerable to damage
from electrostatic discharge (ESD). Ensure adequate static protection is in place
when handling, shipping, and servicing the internal components of this equipment.
G
Avoid stressing the plastic in any way to avoid damage to either the plastic or
internal components.
Removing and Replacing the Battery Housing and Battery
E
All batteries can cause property damage and/or bodily injury such as burns if a
conductive material such as jewelry, keys, or beaded chains touch exposed terminals.
The conductive material may complete an electrical circuit (short circuit) and
become quite hot. Exercise care in handling any charged battery, particularly when
placing it inside a pocket, purse, or other container with metal objects.
1.
2.
Ensure the phone is turned off.
Press in and hold the battery housing latch as shown in Figure 5.
BATTERY
HOUSING
LATCH
BATTTERY
HOUSING
010625o
Figure 5. Removing the battery housing
18
6881038B35
Level III Service Manual
Disassembly
3.
4.
Lift the battery housing completely off the phone.
Lift the end of the battery and remove it completely. See Figure 6.
BATTERY
010626o
Figure 6. Removing the battery
E
There is a danger of explosion if the Lithium Ion battery is replaced incorrectly.
Replace only with the same type of battery or equivalent as recommended by the
battery manufacturer. Dispose of used batteries according to the manufacturer’s
instructions.
5.
6.
7.
6881038B35
To replace, Align the battery with the battery compartment so the contacts on
the battery match the battery contacts in the phone.
Insert the battery, printed arrow first, into the battery compartment and push
down.
Insert the ridge at the bottom of the battery housing into the base of the phone,
then push the cover down and snap it into place.
19
Disassembly
V. Series 60g
Removing and Replacing the Subscriber Identity Module (SIM)
1.
Remove the battery housing and battery as described in the procedures.
SIM HOLDER
SIM
010627o
Figure 7. Removing the SIM
2.
3.
4.
5.
6.
20
Slide the SIM holder down (away from the antenna) to unlock and rotate to
open as shown in Figure 7.
Carefully lift the SIM from its holder.
To replace, insert the SIM into the holder, ensuring the keyed corner of the
SIM aligns with the notch molded into the holder.
Close the SIM holder and slide it up (toward the antenna) to lock.
Replace the battery and battery housing as described in the procedures.
6881038B35
Level III Service Manual
Disassembly
Removing and Replacing the Antenna
1.
2.
Remove the battery housing and battery as described in the procedures.
By hand, rotate the antenna counterclockwise until loose. See Figure 8.
ANTENNA
010628o
Figure 8. Removing the antenna
3.
G
When the antenna threads are completely disengaged, pull the antenna
straight out of the phone to remove.
Ensure antenna threads are properly engaged before tightening to prevent damage
to the antenna or housing.
4.
5.
To replace, insert the threaded end of the antenna carefully into the housing
and, after ensuring the threads are properly engaged, rotate clockwise. Tighten
firmly by hand.
Replace the battery and battery housing as described in the procedures.
Removing and Replacing the Rear Chassis Assembly
G
This product contains static-sensitive devices. Use anti-static handling procedures
to prevent electrostatic discharge (ESD) and component damage.
1.
G
6881038B35
Remove the battery housing, battery, and antenna as described in the procedures.
In addition to 4 screws, the rear chassis assembly is fastened with plastic catches.
These are fragile and should be released with care.
21
Disassembly
V. Series 60g
2.
Using a Torx driver with a T-6 bit, remove the 2 knuckle screws and 2
transceiver screws from the rear chassis assembly. See Figure 9.
KNUCKLE
SCREWS
TRANSCEIVER
SCREWS
010629o
Figure 9. Removing the rear chassis assembly screws
3.
4.
22
Locate the 2 housing catches on the sides of the phone as shown in Figure 10.
Using the disassembly tool, depress the housing catches to release the rear
chassis assembly from the front housing.
6881038B35
Level III Service Manual
Disassembly
5.
Lift the rear chassis assembly away from the front housing to remove.
HOUSING
CATCH
REAR
CHASSIS
ASSEMBLY
DISASSEMBLY
TOOL
FRONT HOUSING
010630o
Figure 10. Removing the rear chassis assembly
6.
7.
8.
6881038B35
To replace, carefully align rear chassis assembly with the front housing, then
press the rear chassis assembly down until the 2 housing catches engage with
the corresponding openings on the rear chassis assembly. Press the housings
together until the catches snap into place.
Replace the 2 knuckle screws and 2 transceiver screws and tighten securely.
Do not over tighten.
Replace the antenna, battery, and battery housing as described in the procedures.
23
Disassembly
V. Series 60g
Removing and Replacing the Transceiver Board Assembly
G
This product contains static-sensitive devices. Use anti-static handling procedures
to prevent electrostatic discharge (ESD) and component damage.
1.
G
Remove the battery housing, battery, antenna, and rear chassis assembly as
described in the procedures.
The flexible printed cable (FPC) (flex) is easily damaged. Exercise extreme care when
handling.
2.
Carefully work the flat end of the disassembly tool under the flex connector
and remove the connector from the transceiver board. See Figure 11.
DISASSEMBLY TOOL
TRANSCEIVER BOARD
ASSEMBLY
FLEX CONNECTOR
010631o
Figure 11. Disconnecting the flex from the transceiver board
24
6881038B35
Level III Service Manual
Disassembly
3.
Lift the transceiver board assembly from the front housing. See Figure 12.
DISASSEMBLY
TOOL
FRONT HOUSING
SPACER
GASKET
KEYBOARD
ASSEMBLY
TRANSCEIVER BOARD
ASSEMBLY
010632o
Figure 12. Removing the transceiver board assembly
4.
➧
Be sure the volume/smart buttons and voice button are correctly positioned in
relation to the corresponding switches on the transceiver board. Verify operation of
the buttons after replacing the transceiver board and rear chassis assembly.
5.
6.
6881038B35
To replace, insert the transceiver board assembly into the front housing with
the flex connector on top. Ensure the spacer gasket is correctly positioned
between the keyboard assembly and the transceiver board assembly.
Insert the flex connector squarely into its mating connector on the transceiver
board and press firmly until it snaps into place.
Replace the rear chassis assembly, antenna, battery, and battery housing as
described in the procedures.
25
Disassembly
V. Series 60g
Removing and Replacing the Volume / Smart and Voice Buttons
1.
2.
Remove battery housing, battery, antenna, rear chassis assembly, and transceiver board assembly as described in the procedures.
Using the plastic tweezers, lift the volume / smart buttons and the voice button
from the transceiver board assembly. See Figure 13.
TRANSCEIVER BOARD ASSEMBLY
VOICE
BUTTON
PLASTIC TWEEZERS
SMART / VOLUME
BUTTONS
010633o
Figure 13. Removing the volume / smart and voice buttons
3.
4.
To replace, set the volume / smart buttons and the voice button onto the
corresponding transceiver board switches.
Replace the transceiver board assembly, rear chassis assembly, antenna,
battery, and battery housing as described in the procedures.
Removing and Replacing the Microphone
1.
G
26
Remove the battery housing, battery, antenna, rear chassis assembly, and
transceiver board assembly as described in the procedures.
The wire leads on the microphone are easily bent or broken. Exercise care when
handling.
6881038B35
Level III Service Manual
Disassembly
TRANSCEIVER BOARD ASSEMBLY
MICROPHONE GROMMET
PLASTIC TWEEZERS
MICROPHONE
010634o
Figure 14. Removing the microphone
2.
3.
G
When replacing, do not force the microphone into its socket. The microphone is keyed
to fit only one way and will fit easily when properly aligned.
4.
5.
6.
6881038B35
Using the plastic tweezers, carefully lift the microphone grommet from the
microphone as shown in Figure 14.
Again using the plastic tweezers, pull the microphone straight out of its socket
on the transceiver board.
To replace, align the microphone with the microphone socket on the transceiver
board and press firmly into place. Be sure the microphone is seated flat against
the transceiver board.
Press the microphone grommet into place over the microphone.
Replace the transceiver board assembly, rear chassis assembly, antenna,
battery, and battery housing as described in the procedures.
27
Disassembly
V. Series 60g
Removing and Replacing the Spacer Gasket
1.
2.
Remove battery housing, battery, antenna, rear chassis assembly, and transceiver board assembly as described in the procedures.
Using the disassembly tool, lift the spacer gasket completely from the keyboard
assembly. See Figure 15.
KEYBOARD ASSEMBLY
SPACER GASKET
FRONT HOUSING
DISASSEMBLY TOOL
010636o
Figure 15. Removing the spacer gasket
3.
4.
28
To replace, position the spacer gasket so the alignment pins on the spacer
gasket line up with the alignment holes on the keyboard assembly. Press the
spacer gasket into place, ensuring it is flat against the keyboard assembly.
Replace the transceiver board assembly, rear chassis assembly, antenna,
battery, and battery housing as described in the procedures.
6881038B35
Level III Service Manual
Disassembly
Removing and Replacing the Keyboard Assembly
1.
2.
Remove battery housing, battery, antenna, rear chassis assembly, transceiver
board assembly, and spacer gasket as described in the procedures.
Using the disassembly tool, carefully lift the keyboard assembly from the front
housing. See Figure 16.
KEYBOARD ASSEMBLY
FRONT
HOUSING
DISASSEMBLY TOOL
ALIGNMENT HOLE
ALIGNMENT POST,
2 PLACES
010639o
Figure 16. Removing the keyboard assembly
3.
4.
6881038B35
To replace, position the keyboard assembly so its alignment holes line up with
the posts on the front housing. Firmly press the keyboard assembly into place
in the front housing.
Replace the spacer gasket, transceiver board assembly, rear chassis assembly,
antenna, battery, and battery housing as described in the procedures.
29
Disassembly
V. Series 60g
Removing and Replacing the Keypad
1.
2.
Remove the battery housing, battery, antenna, rear chassis assembly, transceiver board assembly, spacer gasket, and keyboard assembly as described in
the procedures.
Lift the keypad from the front housing as shown in Figure 17.
KEYPAD
DISASSEMBLY TOOL
FRONT HOUSING
010640o
Figure 17. Removing the keypad
3.
4.
30
To replace, insert the keypad into the front housing, ensuring the keys align
properly with the openings in the front housing.
Replace the keyboard assembly, spacer gasket, transceiver board assembly,
rear chassis assembly, antenna, battery, and battery housing as described in
the procedures.
6881038B35
Level III Service Manual
Disassembly
Removing and Replacing the Flip Assembly
1.
G
Remove the battery housing, battery, antenna, rear chassis assembly, transceiver board, spacer gasket, keyboard assembly, and keypad as described in
the procedures.
The flex is fragile and easily damaged. Be very careful when passing the flex through
the front housing opening.
2.
Lift the front housing from the flip assembly being careful to not damage the
flex attached to the flip assembly.
KNUCKLE
POST
FLEX
FRONT HOUSING
OPENING
FRONT
HOUSING
FLIP ASSEMBLY
010641o
Figure 18. Removing the flip assembly from the front housing
G
6881038B35
When installing a new flip assembly, do not remove the transparent protective film
from the lenses. This film prevents damage to the lenses during service and
handling. It is to be removed only by the end user.
31
Disassembly
V. Series 60g
3.
4.
G
32
To replace, route the flex through the front housing opening and press the front
housing firmly onto the knuckle posts. Be sure the front housing is flat against
the flip assembly.
Replace the keypad, keyboard assembly, spacer gasket, transceiver board
assembly, rear chassis assembly, antenna, battery, and battery housing as
described in the procedures.
There are no Level 1 and 2 serviceable parts inside the flip assembly. The flip
assembly must be replaced as a complete assembly.
6881038B35
Level III Service Manual
Subscriber Identity Module (SIM) and Identification
Subscriber Identity Module (SIM) and Identification
SIM Card
A SIM is required to access the existing local GSM network, or remote networks
when traveling (if a roaming agreement has been made with the provider).
The SIM contains:
• All the data necessary to access GSM services.
• The ability to store user information such as phone numbers.
• All information required by the network provider to provide access to the network.
Personality Transfer
A personality transfer is required when a phone is express exchanged or when the
main board is replaced. Personality transfers reproduce the customer's original
personalized details such as menu and stored memory such as phone books, or even
just program a unit with basic user information such as language selection. V.60g
telephones use TrueSync® synchronization software to effect a personality transfer.
Identification
Each Motorola GSM device is labeled with a variety of identifying numbers. The
following information describes the current identifying labels.
Mechanical Serial Number (MSN)
The Mechanical Serial Number (MSN) is an individual unit identity number and
remains with the unit throughout the life of the unit.
The MSN can be used to log and track a unit on Motorola's Service Center Database.
The MSN is divided into 4 sections as shown in Figure 19.
MSN 10 Digits
3 Digits
APC
Account Product Code
TM
i.e. StarTAC Phone130
1 Digit
DC
Distribution Center
i.e. Easter Inch
2 Digits
4 Digits
DC
SNR
Date Code: Year and
Month of Shipment
Unit's individual serial
number
000807a
Figure 19. MSN Label breakdown
6881038B35
33
Subscriber Identity Module (SIM) and Identification
V. Series 60g
International Mobile Station Equipment Identity (IMEI)
The International Mobile station Equipment Identity (IMEI) number is an individual number unique to the PCB and is stored within the unit's memory. The following
diagram illustrates the various parts of this number.
IMEI 16 Digits
Type Approval Code
6 Digits
2 Digits
6 Digits
2 Digits
TAC
FAC
SNR
IU
Distribution Center
factory code
Individual PCB Serial
Number
Internal Use - spare
digits
000808o
Figure 20. IMEI Label breakdown
Other label number configurations present are:
• TRANSCEIVER NUMBER: Identifies the product type. Normally the SWF
number. (i.e. V100).
• PACKAGE NUMBER: Identifies the equipment type, mode, and language in
which the product is shipped.
34
6881038B35
Level III Service Manual
Troubleshooting
Troubleshooting
Manual Test Mode
Motorola V.60g telephones are equipped with a manual test mode capability. This
allows service personnel to verify functionality and perform fault isolation by
entering keypad commands.
To enter the manual test command mode, a GSM / DCS test SIM must be used.
1. Press , to turn the phone OFF.
2. Remove the battery as described in the procedures.
3. Remove the customer’s SIM card from the phone as described in the procedures.
4. Insert the test SIM into the SIM slot.
5. Replace the battery as described in the procedures.
6. Press , to turn the phone ON.
Manual Test Mode Commands
Table 3. Manual Test Commands
Key Sequence
Test Function/Name
Remarks
<Menu>048263* Enter manual test mode
“End” Key
54*
Exit manual test mode
Suspend
0*0*0
Select tone 0
0*0*1
Select tone 1
0*0*2
Select tone 2
0*0*3
Select tone 3
0*0*4
Select tone 4
0*0*5
Select tone 5
0*0*6
Select tone 6
0*0*7
Select tone 7
0*0*8
Select tone 8
0*0*9
Select tone 9
0*1*X
Disable tone X
3*0*1
Enable vibrator
3*0*0
Disable vibrator
5*0*0
Set audio level 0
5*0*1
Set audio level 1
5*0*2
Set audio level 2
5*0*3
Set audio level 3
5*0*4
Set audio level 4
5*0*5
Set audio level 5
5*0*6
Set audio level 6
5*0*7
Set audio level 7
6881038B35
Required for all Test Mode Operations
35
Troubleshooting
V. Series 60g
Table 3. Manual Test Commands (Continued)
Key Sequence
Test Function/Name
5*0*8
Set audio level 8
5*0*9
Set audio level 9
5*0*10
Set audio level 10
5*0*11
Set audio level 11
5*0*12
Set audio level 12
5*0*13
Set audio level 13
5*0*14
Set audio level 14
5*0*15
Set audio level 15
6*2*2*0*0
Set Audio Path. Int Mic, IntSpk, RX unmute, TX unmute
6*4*6*0*0
Set Audio Path. Boom Mic, Boom Spk, RX unmute, TX unmute
10*0*3
Set band GSM 900
10*0*4
Set band DCS 1800
10*0*5
Set band PCS 1900
10*0*6
Set dual band GSM 900 / 1800
10*1*0
Read band
18*0
Initialize non-volatile memory (Master Reset)
18*1
Initialize non-volatile memory (Master Clear)
55*2*001
Test Display. All pixels OFF
55*2*002
Test Display. Checkerboard pattern A
55*2*003
Test Display. Checkerboard pattern B
55*2*004
Test Display. Border pixels ON
IMEI Check
Phone Set up --> Flex Version / Technology / S-W Version / Readiness Status
Phone Status -->
Other
Information
36
3= GSM 4= DCS 5= PCS 6 =GSM/DCS
Test Display. All pixels ON
55*2*000
*#06#
Remarks
No Test Mode Required
No Test Mode Required
6881038B35
Level III Service Manual
Troubleshooting
Troubleshooting Chart
Table 4. V.60g Telephone: Level 1 and 2 Troubleshooting Chart
SYMPTOM
1. Telephone will not turn on or stay on.
2. Telephone exhibits poor reception or
erratic operation such as calls frequently
dropping or weak or distorted audio.
3. Display is erratic, or provides partial or
no display.
6881038B35
PROBABLE CAUSE
VERIFICATION AND REMEDY
a) Battery either discharged or
defective.
Measure battery voltage across a 50 ohm (>1
Watt) load. If the battery voltage is <3.25 Vdc,
recharge the battery using the appropriate
battery charger. If the battery will not recharge,
replace the battery. If battery is not at fault,
proceed to b.
b) Battery connectors open or
misaligned.
Visually inspect the battery connectors on both
the battery and the telephone. Realign and, if
necessary, either replace the battery or refer to
a Level 3 Service Center for the battery
connector replacement. If battery connectors
are not at fault, proceed to c.
c) Transceiver board assembly
defective.
Remove the transceiver board assembly.
Substitute a known good assembly and
temporarily reassemble the unit. Depress the
PWR button; if unit turns on and stays on,
disconnect the dc power source and reassemble
the telephone with the new transceiver board
assembly. Verify that the fault has been cleared.
If the fault has not been cleared then proceed to
d.
d) keyboard assembly failure.
Replace the keyboard assembly. Temporarily
connect a +3.6 Vdc supply to the battery
connectors. Depress the PWR button. If unit
turns on and stays on, disconnect the dc power
source and reassemble with the new keyboard
assembly.
a) Antenna assembly defective.
Check to make sure that the antenna pin is
properly connected to the transceiver board
assembly. If connected properly, substitute a
known good antenna. If the fault is still present,
proceed to b.
b) Transceiver board assembly
defective.
Replace the transceiver board assembly (refer
to 1c). Verify that the fault has been cleared and
reassemble the unit with the new transceiver
board assembly.
a) Transceiver board connections
faulty.
Remove rear chassis assembly from unit, check
general
condition of flexible printed cable (flex). If the flex
is good, check that the flex connector is fully
pressed down. If not, check connector to
transceiver board connections. If faulty
connector, replace the transceiver board
assembly. If connector is not at fault, proceed to
b.
b) Flip assembly defective.
Temporarily replace the flip assembly with a
known good assembly. If fault has been cleared,
reassemble with the new flip assembly. If fault
not cleared, proceed to c.
c) Transceiver board assembly
defective.
Replace the transceiver board assembly (refer
to 1c). Verify that the fault has been cleared and
reassemble the unit with the new transceiver
board assembly.
37
Troubleshooting
Table 4. V.60g
V. Series 60g
Telephone: Level 1 and 2 Troubleshooting Chart (Contd.)
SYMPTOM
PRO ABLE CAUSE
VERIFICATION AND REMEDY
4. Incoming call alert transducer audio
distorted or volume is too low.
Faulty transceiver board assembly.
Replace the transceiver board assembly (refer
to 1c). Verify that the fault has been cleared and
reassemble the unit with the new transceiver
board assembly.
5. Telephone transmit audio is weak.
(usually indicated by called parties
complaining of difficulty in hearing voice).
a) Microphone connections to the
Gain access to the microphone as described in
transceiver board assembly defective. the procedures. Check connections. If connector
is faulty proceed to c; if the connector is not at
fault, proceed to b.
b) Microphone defective.
Gain access to microphone. Disconnect and
substitute a known good microphone. Place a
call and verify improvement in transmit signal as
heard by called party. If good, reassemble with
new microphone. If microphone is not at fault,
reinstall original microphone and proceed to c.
c) Transceiver board assembly
defective.
Replace the transceiver board assembly (refer
to 1c). Verify that the fault has been cleared and
reassemble the unit with the new transceiver
board assembly.
6. Receive audio from earpiece speaker is a) Connections to or from transceiver Gain access to the transceiver board assembly
weak or distorted.
board assembly defective.
as described in the procedures. Check flex and
the flex connector from the flip assembly to the
transceiver board assembly. If flex is at fault,
replace flip assembly. If flex connector is at fault,
proceed to d. If connection is not at fault,
proceed to b.
7. Telephone will not recognize or accept
SIM.
38
b) Flip assembly defective.
Temporarily replace the flip assembly with a
known good assembly. If fault has been cleared,
reassemble with the new flip assembly. If fault
not cleared, proceed to c.
c) Antenna assembly defective.
Check to make sure the antenna is installed
correctly. If the antenna is installed correctly,
substitute a known good antenna assembly. If
this does not clear the fault, reinstall the original
antenna assembly and proceed to d.
d) Transceiver board assembly
defective.
Replace the transceiver board assembly (refer
to 1c). Verify that the fault has been cleared and
reassemble with the new transceiver board
assembly.
a) SIM defective.
Check the SIM contacts for dirt. Clean if
necessary and check if fault has been cleared. If
the contacts are clean, insert a known good SIM
into the telephone. Power up the unit and
confirm that the SIM has been accepted. If the
fault no longer exists, replace the defective SIM.
If the SIM is not at fault, proceed to b.
b) Flip assembly defective.
Temporarily replace the flip assembly with a
known good assembly. If fault has been cleared,
reassemble with the new flip assembly. If fault
not cleared, proceed to c.
c) Transceiver board assembly
defective.
Replace the transceiver board assembly (refer
to 1c). Verify that the fault has been cleared and
reassemble the unit with the new transceiver
board assembly.
6881038B35
Level III Service Manual
Troubleshooting
Table 4. V.60g Telephone: Level 1 and 2 Troubleshooting Chart (Continued)
SYMPTOM
PROBABLE CAUSE
8. Phone does not sense when flip is
opened or closed (usually indicated by
inability to answer incoming calls by
opening the flip, or inability to make
outgoing calls).
VERIFICATION AND REMEDY
a) Flip assembly defective.
Temporarily replace the flip assembly with a
known good assembly. If fault has been cleared,
reassemble with the new flip assembly. If fault
not cleared, proceed to b.
b) Transceiver board assembly
defective.
Replace the transceiver board assembly (refer
to 1c). Verify that the fault has been cleared and
reassemble the unit with the new transceiver
board assembly.
9. Vibrator feature not functioning.
Transceiver board assembly defective. Replace the transceiver board assembly (refer
to 1c). Verify that the fault has been cleared and
reassemble the unit with the new transceiver
board assembly.
10. Internal Charger not working.
Faulty charger circuit on transceiver
board assembly.
11. Real Time Clock resetting when
standard battery is removed.
Lithium button cell in the display board Refer service to a Level 3 service center for
may be depleted.
replacement.
12. No or weak audio when using headset. a) Headset not fully pushed home.
b) Faulty jack socket on transceiver
board assembly.
Test a selection of batteries in the rear pocket of
the desktop charger. Check LED display for the
charging indications. If these are charging
properly, then the internal charger is at fault.
Replace the transceiver board assembly (refer
to 1c). Verify that the fault has been cleared and
reassemble the unit with the new transceiver
board assembly.
Ensure the headset plug is fully seated in the
jack socket. If fault not cleared, proceed to b.
Replace the transceiver board assembly (refer
to 1c). Verify that the fault has been cleared and
reassemble the unit with the new transceiver
board assembly.
Programming: Software Upgrade and Flexing
Contact your local technical support engineer for information about equipment and
procedures for flashing and flexing.
6881038B35
39
Troubleshooting
40
V. Series 60g
6881038B35
Level III Service Manual
Part Number Charts
Part Number Charts
The following charts are provided as a reference for the parts associated with
V.60g telephones.
Related Publications
Motorola V.series™ 60g Wireless Phone Reference Guide, English
6881038B35
6809435A89
41
Part Number Charts
V. Series 60g
Exploded View Diagram
11
1
12
2
3
13
4
14
5
15
6
16
7
8
9
10
17
010642o
Figure 21. Exploded view diagram
42
6881038B35
Level III Service Manual
Part Number Charts
Exploded View Parts List
Table 5. Exploded View Parts List
Item
Number
Motorola Part
Number
1
1587623K08
2
0187969K03
3
3887988K03
4
0587988K01
5
See Note 1
6
5087974K01
7
0187514L19
8
9
Notes:
Item
Number
Motorola Part
Number
10
See Table 7
Keyboard assembly
11
0187985K09
Flip assembly
Volume / smart button
12
See Table 6
Keypad
Microphone grommet
13
2687960K03
Spacer gasket
Transceiver board assembly
14
8589243L05
Antenna
Microphone
15
3887987K03
Voice button
Rear chassis assembly
16
0387791L01
Screw, knuckle (2)
0387790L04
Screw, transceiver (2)
17
3888329L01
RF plug
See Table 7
Battery
Description
Front housing
Description
Battery housing
1. Not available as spares in EMEA Service markets.
E
6881038B35
There is a danger of explosion if the Lithium Ion battery pack is replaced incorrectly.
Replace only with the same type of battery or equivalent as recommended by the
battery manufacturer. Dispose of used batteries according to the manufacturer’s
instructions.
43
Part Number Charts
V. Series 60g
Model-dependent Part Numbers
Table 6. Model-dependent Part Numbers
Item
Number
Part Description
Part Number
12
Keypad, English
3887961K02
12
Keypad, Simple Chinese
3887961K03
12
Keypad, Complex Chinese
3887961K04
Accessories
Table 7. Accessories
Part Description
SNN5717
Battery, high performance, Li Ion, 800 mAh
SNN5705
Battery, extra capacity Li Ion, 1100 mAh
SNN5706
Battery housing, slim battery
SYN9072
Battery housing, high performance battery
SYN8359
Battery housing, extra capacity battery
SYN8360
Mid-Rate travel charger
SPN4950
Adapter, travel charger, Euro plug
SYN7456
Adapter, travel charger, UK plug
SYN7455
Adapter, travel charger, Aus/NZ plug
SYN8127
Adapter, travel charger, Indian (5 Amp) plug
SYN7461
Adapter, travel charger, Korean plug
SYN7460
Desktop charger, dual pocket
SPN4772
Vehicle power adapter
SYN7818
Car kit, easy install
SYN8597
Car kit, pro install
44
Part Number
Battery, slim, Li Ion, 500 mAh
S8780
Headset, FM stereo radio
SYN8609
Headset, send / end button
SYN8419
Headset, retractable
SYN8284
Neckloop, hands-free (compatible with T-coil hearing aids)
SYN7875
Speaker, hands-free clip-on
SYN8610
Desktop station, hands-free
SYN8596
Data kit, USB
98326
Data kit, serial multi-connect
98320
Data kit, serial multi-connect for Palm™ III/V
98321
Carry case, leather
SYN8463
Holster
SYN8454
6881038B35
V.60g L3 Parts List
Part Ref
A10
A11
AL900
CR1948
CR200
CR201
CR806
CR850
CR901
CR902
CR903
CR932
CR940
CR950
D510
D545
D701
DWN
FL100
FL101
FL102
FL103
FL104
FL200DNP
J650
J651
J800
J825
J850
J851
J890
M810
Q151
Q200
Q201
Q203
Q204
Q403
Q404
Q405
Q406
Q410
Q450
Q451
Q530
Q901
Part Number
3989013L02
0987796L01
5087951K01
4809948D18
4809877C09
4809877C10
4809118D02
4808612Y01
4813833B10
4813833B10
4809924D18
4809653F07
4809653F07
4808612Y01
4809948D13
4809948D13
4809606E02
4087635K01
9103769S05
9109069E04
9109239M12
9109450C06
9109487U02
9188695K02
0987837L02
0985622G01
0987816K04
0987817K01
0987636K05
3987522K03
3987955K02
5987947K02
4809527E30
4809527E24
4809579E48
4809579E48
4809579E39
4809939C35
4809939C34
4809939C34
4809939C34
4809939C32
4809579E49
4809940E02
4809527E26
5109817F45
Part Description
ANT CONTACT
ANT SWITCH
SPKR
SMS05
BB555
BB659
LNJ115W8P0MT
RB751V-40
MBR0530T1
MBR0530T1
RB520S-30
MBRM120ET3
MBRM120ET3
RB751V-40
BA892
BA892
DAN222T
DWN
FILTER
FILTER
FILTER
FILTER
IF SAW
Intarsia
HEADSET JACK 5pins
MIC CON
BD-BD CON
DISPLAY CON 22 pin
CE BUS CON
BATTERY CON
SIM CON
VIBRATOR
27E30
27E24
FDC6306P
FDC6306P
FDG6323L
EMT5
EMB10
EMB10
EMB10
EMH4
SI6467DQ
DTC114YE
2SC5081
FET
Part Ref
Q932
Q938
Q942
Q944
Q946
SH2
SH3
SH4
SH5
SH825
SH826
SH827
SH900DNP
SMART
U10
U100
U110
U120
U201
U202
U300
U350
U400
U500
U550
U702
U703
U850DNP
U855
U856
U857
U858
U859DNP
U900
U901
UP
VA
VR1948
VR802
VR825
VR826
VR827
VR828DNP
VR829DNP
VR940
VS1845
VS1946
VS1947
VS1949
Part Number
4809579E29
4809579E29
4809579E49
4809939C39
4809579E33
2688686K04
2688402K04
2688404K04
2688403K04
2609827G10
2609827G10
2609827G10
2687960K03
4087635K01
5109572E38
5113814A15
5109522E74
5109522E74
5109879E91
5109522E73
4809283D85
4809283D92
5109923D50
5109730C47
5109730C48
5109509A36
5109509A39
5162852A33
5162852A59
5162852A59
5162852A59
5162852A59
5109522E53
5109879E83
5109731C32
4087635K01
4087635K01
4809788E06
4809788E06
4809788E06
4809788E06
4809788E06
4809788E06
4809788E06
4809788E06
4809948D18
4809948D18
5109962C20
4809948D18
Part Description
SI3443
SI3443
SI6467DQ
EMD9T2R
SI6963DQ
SHIELD
SHIELD
SHIELD
SHIELD
DOG HOUSE
DOG HOUSE
DOG HOUSE
LOGIC SH
DWN
AC_717
RF FE IC
NC7ST08
NC7ST08
Magic DM
NC7WZ08K
HDI RX VCO
HDI TX VCO
PAC
GSM PA
DCS PA
KM616FR4010
CY62137V18
IrDA
MUX SW
MUX SW
MUX SW
MUX SW
NC7SZ125
GCAP3 Rev 2.6S
OVIC IC
DWN
DWN
UDZTE-176.8B
UDZTE-176.8B
UDZTE-176.8B
UDZTE-176.8B
UDZTE-176.8B
UDZTE-176.8B
UDZTE-176.8B
UDZTE-176.8B
SMS05
SMS05
USB Buffer
SMS05
Y200
Y900
4809612J35
4809995L05
26 MHz
CC4V
45
00DNP
00DNP00001
00DNP00002
00DNP00037
00DNP00038
00DNP00043
00DNP00399
00DNP11111
0609175L02
0609591M37
0609591M45
0613744L11
0660076S01
0662057M01
0662057M02
0662057M14
0662057M19
0662057M26
0662057M32
0662057M34
0662057M38
0662057M42
0662057M43
0662057M46
0662057M50
0662057M54
0662057M58
0662057M62
0662057M68
0662057M70
0662057M74
0662057M76
0662057M78
0662057M82
0662057M83
0662057M84
0662057M86
0662057M88
0662057M90
0662057M91
0662057M92
0662057M93
0662057M98
0662057N03
0662057N06
0662057N07
0662057N09
0662057N11
0662057N13
0662057N15
0662057N19
0662057N23
0662057N32
0662057N33
0662057N34
..
RES,
RES,
RES,
IDCTR,
CAP,
IDCTR,
CAP,
RES,
RESNET
RESNET
RES,
RES,
RES,
RES,
RES,
RES,
RES,
RES,
RES,
RES,
RES,
RES,
RES,
RES,
RES,
RES,
RES,
RES,
RES,
RES,
RES,
RES,
RES,
RES,
RES,
RES,
RES,
RES,
RES,
RES,
RES,
RES,
RES,
RES,
RES,
RES,
RES,
RES,
RES,
RES,
RES,
RES,
RES,
RES,
DNP
DNP
DNP
DNP
DNP
DNP
DNP
DNP
.250
10K
47K
.24
0 OHM 30x60
0 OHM
1 OHM
3.3
5.1
10
18
22
33
47
51
68
100
150
220
330
560
680
1K
1.2K
1.5K
2.2K
2.4K
2.7K
3.3K
3.9K
4.7K
5.1K
5.6K
6.2K
10K
15K
20K
22K
27K
33K
39K
47K
68K
100K
240K
270K
300K
46
0662057N35
0662057N39
0662057N47
0687874L02
0688783L01
0809084T38
0809084T40
0985622G01
0987636K03
0987636K05
0987796L01
0987816K02
0987816K04
0987817K01
0987817K02
0987850K04
0987984K01
0987984K02
0987837L02
0989958K01
2104801Z01
2104801Z08
2104801Z09
2104801Z11
2104801Z17
2109622N01
2113740F12
2113740F14
2113740F15
2113740F17
2113740F31
2113740F35
2113740F58
2113740F59
2113740F61
2113740F65
2113740F67
2113741F28
2113743E03
2113743E20
2113743F16
2113743L05
2113743L17
2113743L19
2113743L21
2113743L33
2113743L41
2113743M24
2113743N03
2113743N05
2113743N07
2113743N08
2113743N10
2113743N12
2113743N13
RES,
RES,
RES,
RES,
RES,
CAP,
CAP,
CONN_J
CONN_J
CONN_J
CONN_J
CONN_J
CONN_J
CONN_J
CONN_J
CONN_J
CONN_J
CONN_J
CONN_J
CONN_J
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
330K
470K
1MEG
.1
.24
.0033UF
.0047UF
MIC CON
CE BUS CON
CE BUS CON
ANT SWITCH
BD-BD CON
BD-BD CON
DISPLAY CON 22 pin
DISPLAY CON 16 pin
HEADSET JACK
ANT SWITCH
ANT SWITCH
HEADSET JACK 5pins
DISPAY SAPPH
0.5PF
1.2PF
1.3PF
1.6PF
3.0PF
560PF
2.4PF
3PF
3.3PF
3.9PF
15PF
22PF
200PF
220PF
270PF
390PF
470PF
1300PF
.015UF
0.1UF
1UF
330PF
1000PF
1200PF
1500PF
4700PF
.01UF
0.1UF
1PF
1.2PF
1.5PF
1.6PF
2.2PF
2.7PF
3.0PF
47
2113743N14
2113743N16
2113743N18
2113743N19
2113743N20
2113743N24
2113743N26
2113743N27
2113743N28
2113743N30
2113743N34
2113743N36
2113743N38
2113743N40
2113743N42
2113743N44
2113743N50
2113743N52
2113743N54
2113928A01
2113928C03
2113928C04
2113928J08
2113928N01
2113928P04
2113928V08
2309121D10
2311049A58
2311049A89
2387328L01
2387328L02
2404554Z27
2409134J27
2409154M01
2409154M04
2409154M05
2409154M09
2409154M10
2409154M11
2409154M12
2409154M13
2409154M15
2409154M17
2409154M19
2409154M20
2409154M60
2409154M86
2409646M03
2409646M04
2409646M05
2409646M09
2409646M13
2409646M85
2409646M87
2409646M94
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
CAP,
CAPP,
CAPP,
CAPP,
CAPP,
CAPP,
IDCTR,
IDCTR,
IDCTR,
IDCTR,
IDCTR,
IDCTR,
IDCTR,
IDCTR,
IDCTR,
IDCTR,
IDCTR,
IDCTR,
IDCTR,
IDCTR,
IDCTR,
IDCTR,
IDCTR,
IDCTR,
IDCTR,
IDCTR,
IDCTR,
IDCTR,
IDCTR,
IDCTR,
3.3PF
3.9PF
4.7PF
5.1PF
5.6PF
8.2PF
10PF
11PF
12PF
15PF
22PF
27PF
33PF
39PF
47PF
56PF
100PF
120PF
150PF
1.0UF
1.0UF
4.7UF
10UF
0.1UF
1.0UF
10UF
33UF
10UF
22UF
33UF
33UF
8.2UH
100MH
1.0NH
1.8NH
2.2NH
4.7NH
5.6NH
6.8NH
8.2NH
10.0NH
15.0NH
22.0NH
33.0NH
39.0NH
5.6NH
6.8NH
5.6NH
6.8NH
8.2NH
18NH
39NH
22NH
33NH
47NH
48
2409646M95
2409646M96
2409646M97
2503778K07
2503778K12
2609827G10
2687960K03
2888196K01
2688402K03
2688402K04
2688403K02
2688403K04
2688404K03
2688404K04
2688686K03
2688686K04
2880001S07
2880001S10
3987522K02
3987522K03
3987955K01
3987955K02
3988742L01
3989006K01
3989006K03
3989013L01
3989013L02
4087635K01
4808612Y01
4809118D02
4809283D63
4809283D65
4809283D84
4809283D85
4809283D92
4809527E24
4809527E26
4809527E30
4809579E29
4809579E33
4809579E35
4809579E39
4809579E48
4809579E49
4809579E52
4809606E02
4809612J35
4809653F07
4809788E06
4809877C09
4809877C10
4809924D18
4809939C31
4809939C32
4809939C34
IDCTR,
IDCTR,
IDCTR,
IDCTR,
IDCTR,
SHIELD
SHIELD
39NH
68NH
82NH
15UH
47NH
DOG HOUSE
LOGIC SH
SMART CON
SHIELD
SHIELD
SHIELD
SHIELD
SHIELD
SHIELD
SHIELD
SHIELD
SHIELD
SHIELD
SHIELD
SHIELD
SHIELD
SHIELD
SHIELD
SHIELD
CONN_P
HEADER
CONN_P
HEADER
CONTACT
BATTERY CON
CONTACT
BATTERY CON
CONTACT
SIM CON
CONTACT
SIM CON
ANTENNA
ANT CONTACT
ANTENNA
ANT CONTACT
ANTENNA
ANT CONTACT
ANTENNA
ANT CONTACT
ANTENNA
ANT CONTACT
SWITCH
DWN
RB751V-40
RB751V-40
LNJ115W8P0MT LNJ115W8P0MT
83D63
RX VCO
ATXN1007A
TX VCO
TX VCO
HDI TX VCO
RX VCO
HDI RX VCO
TX VCO
HDI TX VCO
27E24
27E24
2SC5081
2SC5081
27E30
27E30
SI3443
SI3443
SI6963DQ
SI6963DQ
FDG6301N
FDG6301N
FDG6323L
FDG6323L
FDC6306P
FDC6306P
SI6467DQ
SI6467DQ
FDZ204P
FDZ204P
DAN222T
DAN222T
XTAL
26 MHz
MBRM120ET3 MBRM120ET3
UDZTE-176.8B UDZTE-176.8B
BB555
BB555
BB659
BB659
RB520S-30
RB520S-30
EMD3
EMD3
EMH4
EMH4
EMB10
EMB10
49
4809939C35
4809939C39
4809940E02
4809948D12
4809948D13
4809948D18
4809995L05
4809995L10
4813833B10
4887611L01
5087951K01
5109509A36
5109509A39
5109522E52
5109522E53
5109522E73
5109522E74
5109572E38
5109730C38
5109730C39
5109730C47
5109730C48
5109731C32
5109817F31
5109817F45
5109817F50
5109841C63
5109879E50
5109879E62
5109879E73
5109879E82
5109879E83
5109879E91
5109923D50
5109944C42
5109962C20
5113814A15
5162852A33
5162852A59
5195015D07
5199443A01
5199471C03
5199470C03
5199491A01
5199494A01
5987947K01
5987947K02
9103769S04
9103769S05
9109069E04
9109239M05
9109239M12
9109450C06
9109487U02
9188695K02
EMT5
EMD9T2R
DTC114YE
BAR_63-02W
BA892
SMS05
CC4V
CC4V
MBR0530T1
IFR7555
SPKR
KM616FR4010
CY62137V18
TC7SET32FU
NC7SZ125
NC7WZ08K
NC7ST08
AC_717
UPG2117G,
UPG2118K,
NEC 2000-2
NEC 2000-3
MC33645
PST995PUR
nn
SP6680
nn
79E50
GCAP3
GCAP3
GCAP3
GCAP3
79E91
23D50
MC13709
STF202_22
MC13709
HSDL3202
MAX4599EXT
43A01
MOTOR
MOTOR
69S04
69S04
SAFC1842
F6CE
F6CE
50C06
400MHz
RCC012_01
EMT5
EMD9T2R
DTC114YE
BAR_63-02W
BA892
SMS05
CC4V
CC4V
MBR0530T1
IFR7555
SPKR
KM616FR4010
CY62137V18
TC7SET32FU
NC7SZ125
NC7WZ08K
NC7ST08
AC_717
GSM PA
DCS PA
GSM PA
DCS PA
OVIC IC
PST995PUR
FET
Charge pump
Patriot RAM2.1 17x17
Magic DM
GCAP3 Rev 2.0
GCAP3 Rev 2.4
GCAP3 Rev 2.4S
GCAP3 Rev 2.6S
Magic DM
PAC
RF FE IC
USB Buffer
RF FE IC
IrDA
MUX SW
Patriot GROM3
FLASH
Patriot GROM2
Patriot GROM2 13x13
Flash 64Mbit Whitecliff
Flash 32Mbit Whitecliff
VIBRATOR
VIBRATOR
FILTER
FILTER
FILTER
FILTER
FILTER
FILTER
IF SAW
Intarsia
50
48D39
PT09LVLA03
CONN_J,
PT51BTNA17
TNA17
PT51LVLA06
VLA06
PT51LVLA95
VLA95
PT51PLTA16
LTA16
SHORT_RES0402 SHORT
CONNECTOR
Patriot 13X13
PGA Socket
FET
Patriot 17X17
SHORT
51
V.60g - BLOCK DIAGRAM (pg. 1/2)
0
0
1
0
0
1
0
GSM
DCS
PCS
0
0
0
1
PCS
1
0
0
0
1
0
0
0
DCS_SW
1805-1880MHz
FL101
2
1
V1
7
V3
16 DCS/PCS
GSM
4
V2
2
9
12
FL100
CR200
24
18
3
2
4
13
925-960MHz
1
2,5
12 9 7 23 6 22 10
N_GSM_SEL
N_DCS_SEL
RX_EN
GSM_EXC_SW
N_DCS_SW
FL104
1
20
C
C
16
2,75V RF_V1
Q451
E
B
DM_CS
1
RF_IN
3,14
RF DET
2
4
19
DCS_PCS_PWR_CTL
+
INTEGR.
+ SAT.
DET.
10
20
5
PAC
COMP.
9 8
DCS/PCS
6 PWR_CTL
N_GSM_EXC_EN
11 7
5
4
1
2
Q410 Q410
3
6
Logic 1 at low power
Logig 0 at high power
EGSM_EN
EXC_EN
PCS
GSM_EXC_SW
N_GSM_EXC_SW
DCS_SW
N_DCS_SW
DCS_SEL
VCO_SEL
GSM_EXC_EN
N_GSM_EXC_EN
PAC_275
5V
DPCS_EN
11
B
SF_OUT_F
(SF_OUT)
GSM / DPCS SELECT CIRCUIT
1,5V - 3,2V
9 10 7
H1
H2
U300
RX VCO
A1
B1
A8
GSM DCS PCS
PCS
0
0
1
DCS_SEL
0
1
0
F9
C4
A4
TX VCO MID CHANNELS
GSM: CH 62 -- 902,4MHz
EGSM: CH 37 -- 897,4Mhz
DCS: CH 700 -- 1747,8MHz
PCS: CH 661 -- 1880MHz
TX_VCO_VT
3
6
GSM_EXC_EN
F1
A3
D545
U350
4
BUFFER
AMP
+ -
16
3
2
C
Q530
C7
STEP
ATT.
C1
RX_VCO_VT
C
A7
GPRS_TX
1,5V - 3,2V
TX VCO
TX VCO FRQ. RANGE
EGSM: 880-915Mhz
DCS: 1710-1785MHz
PCS:1850-1910MHz
2
4
DEMODULATION
RXI
RX
RXQ
SPI
F7
SCLK_OUT
G9
GSM DCS PCS
N_DCS_SEL
1
0
1
DPCS_EN
0
1
1
EGSM_EN
1
0
0
G8
BFSR
to Patriot
BDR
G1
PHASE
DET
Divider
200KHz
VRef
J7
13MHz VCO
CR201
H9, J9
MUX
J6
G6
MAGIC_13MHz
to Patriot
CLK_SELCT
from Patriot
Startup
Ref.
1 /2
PHASE
DET
AFC
Divider
Prog.
Divider
200KHz
REF.
REF. OSC.
E1
Y200 26MHz
26 MHz
PLL
SPI
LOGIC
G5
INTER H4
CONTROL
FACE
J3
MQSPI_CS
MQSPI_CLK
DX1
from Patriot
LP
FILTER
5V
N_DCS_SEL
N_GSM_SEL
DP_MOD
HPF
MODULATION
TXI
TX
TXQ
SPI
J2
G7
( SDTX ) BDX
( TX_CLK ) BCLKX
B5
AOC_DRIVE
AOC_DRIVE
B6
SAT_DETECT
SAT_DETECT
B4
DETECT_SW
DETECT_SW
A5
TX_KEY_PAC
TX_KEY_PAC
C5
RF_V2
N_DCS_SEL
N_GSM_SEL
SF_OUT
SF_OUT_F
RX_EN
FL200
SDRX
RVCO
1
BCLKR
SDFS
8 Bits GPRS_TX - LOW
10 Bits GPRS_TX - HIGH
H7, C8, J1
VCO_SEL
SF_OUT
D510
17 GSM_EXC_EN
7-10
PAC_275
U400
15
1
13MHz
PCS
GSM_PWR_CTL
U550
3
D2 G2
B+
5 S1
Q201
2 S2
6 D1
1
G1
B+
EXC_EN
PA_B+
SW_VCC
DCS_SEL
GSM
14
C
4
2,75V RF_V2
RX VCO FRQ. RANGE
EGSM: 1325 - 1360Mhz
DCS: 1405 - 1480MHz
PCS: 1530 - 1590MHz
Q450 4
C8
C6
RX VCO MID CHANNELS
GSM: CH 62 -- 1347,4 MHz
EGSM: CH 37 -- 1342,4Mhz
DCS: CH 700 -- 1442,8MHz
PCS: CH 661 -- 1560MHz
6-9
12
Q151
RF_V2
2,3,6,7
1,5,8
U500
PLL
2
RF_V1
B
5
B+
PA_B+
800MHz E9
U201
MAGIC
400MHz
400 MHz
FL103
TX FRQ. RANGE
EGSM: 880-915Mhz
DCS: 1710-1785MHz
PCS:1850-1910MHz
Osc.
discrete
circuty
Q200
16
FL102
U10
V4
14
U100 20
1930-1990MHz
RX
LOCAL
OSCILLATOR
1805-1990MHz
N_GSM_EXC_SW
A11
Mech. Ant Switch
A9
SUPER
FILTER
0
DCS
SWITCH
GSM
RF_V2
RX MID CHANNELS
GSM: CH 62 -- 947,4 MHz
EGSM: CH 37 -- 942,4Mhz
DCS: CH 700 -- 1842,8MHz
PCS: CH 661 -- 1960MHz
REG.
V1 V2 V3 V4
0 1 0 0
U10 / TX
RVCO
A10
U10 / RX V1 V2 V3 V4
PA
CONTROL
LOGIC
GPRS_TX
H8
J4
CONTROL H5
RX_ACQ
DM_CS
TX_KEY
from Patriot
RX SIGNAL PATH
TX SIGNAL PATH
MAIN VCO SIGNAL PATH
For description of GSM / DPCS Select Circuit
see document on: gsm-service.fle.css.mot.com
TUNING VOLTAGES
52
REFERENCE CLOCK
Orderable Part
Non - Orderable Part
V.60g - BLOCK DIAGRAM (pg. 2/2)
MQSPI
DISPLAY
ONE
WIRE
D
S
P
10
12
1
17-20
6
UCTS
UTXD2
U856
URI
1
UDSR_CE
5
1
DATALOG_N
URXD2
4
U857
6
UDSR
L3
F14
WDOG
GCAP_13MHZ
C7
C6
A2
RTC_BATT
A6
B7
MAGIC_13MHz
GCAP_CLK (32kHz)
BB-SPI_CLK
BB_MOSI
BB_MISO
GCAP_SPI_CS
L12
L11
L13
L14
STBY
ON_OFF
PWR_SW
K7
M6
BATT_+
EXT_B+
THERM
I_SENSE
CHRG_C
G10
LED_RED
D14
LED_GRN
B+
Q938
VIB
DRIVE
to Vibra
to Q938
B+
From
Ext Pwr Cntl
B+
N10
M11
P10
N10
N11
P12
M7
UCTS2
4
U855
1
URI_CE
AD
CONV.
SHIFT
N13
M8
5
L7
N6
M5
P11
PA_DRV
1
UCTS_CE
RTC Battery
Earpiece
Speaker
Backlight1
Backlight2
13
Q932
Q944
2
MIDRATE_1
J800
Keypad
Connector
KBC0, KBC1
( to GCap)
BATT CONN.
J851
3 2
KBR0, KBR1
KBR4 - KBR7
PWR_SW
HS_INT
ALRT_VCC
BL_SNK
V2
4 1
GND
BATT+
THERM
4
3
B+
BATT_SER_D
3
( to Charger )
4
5
OVIC 1
U901
2
BATTERY
CHARGER
BATT_FDBK
LEVEL
MAIN
U858
LCD
Connector
10
6-8
3,12
KEYPAD
MATRIX
13
5
4, 2
3
14
BACKLIGHT
1
KEYPAD PCB
1,2,5,6
V2
RX SIGNAL PATH
Q942
URTS2
4
5
EXT_BATT
( from CE Conn.)
EXT_B+
2,3
8
S1
6,7 D2
4
S2 Q946 G1
D1
G2
5
1
EXT_B+
B+ Sense
SRAM
HOLD
15
16
1
19
12
EL_EN2
CR940
Logic
J4,J10,J14
M9,P7
E7
A8
C8
P6
SR_CS
SR_VCC
CE1
BATT_FDBK
Switcher1
BACKl.
CONTR.
SPK_+
SPK_V2
V3
EL_EN1
EE Prom
Over voltage limit: 6,85V
Under voltage shut off: 2,67
LED
DRIVE
Boost
BATT_FDBK
E8
8
10
11
18
EXT POWER CONTROL
This resistor is IN the
Charger accessory and
is used for identification
V2
ON
U900
GCAP3
USB
INTERF.
BL_SNK
D3
CR806
MAGIC
CP VCC
G12,E13
INT4
INT5
UCDC
UDTR
USB / RS232
DATALOG
8
G14
Switche2
5V
USB_PWR
F13
USB+
E9
USBC9
EXT_BATT
TIMER
A4,G4,D6
E1,G6 U701
B4
FLASH
E7
F8
32 Mbit
C5
C4
B5
V3
RESET_OUT
RESET
LOGIC
Buck
USB_PWR
USB+_UTXD
USB-_URXD
OPTION1
OPTION2
UDCD
UDTR
G13
H7
TIMER
E14
SW_B+_EN
B+
V1 (5V)
2
Q901
to U700,
6
4
5
13
14
9
11
3
SW_B+
U703
SRAM
2 Mbit
CHARGE
N12
7
E1,D6
A1
B2
B5
A2
G5
V1
V3
BRST_CLK
FLASH_CS
OE_N
EB1_N
ADV_N
FLASH_RST
RESET_OUT
ECB_N
HS_INT
J1
K3
C3
to U700
P1 AL
Board
to
H12 Magic
M13 to SIM
15
16
Alert
ON_OFF
AUDIO_OUT
AUDIO_IN
CNTL.
LOGIG
SPI
V3
EB1_N
EB0_N
CE2
OE_N
RW_N
D/A
V2 (2.75V)
V_REF (2,75V)
V_SIM1 (3V / 5V)
J850
2
AL900
1
CODEC
SERIAL
INTERF.
V_SIM_EN
V3 (1. 8V)
To Flip
Connector
B2
B1
N1
M2
J3
U702
SRAM
2 Mbit
AVDD, BVDD, OVCC, VCCA, DVDD, IVDD
CVDD, EVDD, HVDD, JVDD V2
D6
J5
UART
SR_CS
OE_N
RW_N
E1,D6
A1
B2
B5
A2
G5
3
9
7
RESET_OUT
SDI_D_C
BB_MOSI
BB_SPI_CLK
DISP_SPI_CS
DISP_SPI_CS2
RTC_BATT
BATT_SER_D
G2
C4
MQSPI
SR_VCC
EB1_N
EB0_N
F15
PRIM
FLASH_VCC
CE1
Flip
KBC0, KBC1
KBR0, KBR1
KBR4 - KBR7
K13
GCAP
C15
D14
SERIAL
AUDIO
K10
J15
K14
K13
SPKSPK+
1,2
J651
3,4
ADDRESS BUS
DATA BUS
SDI_D_C
DISP_SPI_CS
DISP_SPI_CS2
K3
D5
E5
B5
C5
Mic
EB1_N
EB0_N
CE2
OE_N
RW_N
BRST_CLK
FLASH_CS
ADV_N
ECB_N
SIM_CLK
SIM_RST
SIM_TX
SIM_RX
POWER
FSYNC
DCLK
RX
TX
AUDIO
AUX_MIC
HS_SPKR
J825
Display Connector
N7
PRIM.
UART
B
B
I
n
t
N15
L9
P12
N14
L8
D15
P13
N14
P14
J14
J13
J11
J12
F3
E1
F6
KEYPAD
PORT
To Display
To Display
To Display
4
3
MQSPI_CS1
MQSPI_CLK
DX1
K5
I
n
t
PORT
J650
D7
E8
B4
R918
SIM
INTER
FACE
INT4
INT5
BCLKR
BFSR
BDR
BDX
BCLKX
T
i
m
e
Y900
C10
B10
A10
B9
D10
UART
U701,U703
to DSC
FLASH
V3
J10
G14
H11
MEMORY
INTER
FACE
2ND
H14
3,8
5
2 U990 7
IRDA 6
C4
D9
C7
H12
C3
J9
A6
A7
C8
B6
A8
H7
MQSPI
RESET
DATALOG_N
N_TX_EN
N_EXC_EN
MIDRATE_1
SW_B+_EN
STBY
RX_EN
RX_ACQ
DM_CS
TX_KEY
CLK_SEL
RESET
IRDA_EN
IRDA_TX
IRDA_RX
MAGIC
PRIM.
UART
A7
C14
D13
F12
E13
UTXD2
URTS2
UCTS2
URXD2
V2
H10
D15
G11
G10
F13
U700
PATRIOT
SIM
N14
UDTR
UDCD
UCTS
URI
UDSR
K8
K11
E2
F5
F7
F4
VSIM_EN
SIM_PD0
To GCAP
From J825
SIM_CLK
SIM_RST
SIM_I/O
J900 SIM
C3
C6
C2
C1
C7
C5
SIM_CLK
SIM_RST
SIM_TX
SIM_RX
VSIM1
TX SIGNAL PATH
MAIN VCO SIGNAL PATH
TUNING VOLTAGES
REFERENCE CLOCK
Orderable Part
Non - Orderable Part
VIB_OUT_1
M810 Vibrator
ALERT_VCC to Backlight LED‘s and Alert
BATT+
53
A
1
B
C
D
E
F
G
RF SCHEMATIC
2
3
4
5
6
7
8
9
10
11
53
H
I
J
K
L
M
N
A
1
B
C
D
E
F
G
AL SCHEMATIC SIDE 1 OF 2
2
3
4
5
6
7
8
9
10
11
54
H
I
J
K
L
M
N
A
B
C
D
E
F
G
H
AL SCHEMATIC SIDE 2 OF 2
1
2
3
4
5
6
7
8
9
10
11
55
I
J
K
L
M
N
V.60g - BOARD LAYOUT - TOP SIDE
56
V.60g - BOARD LAYOUT - BOTTOM SIDE
57
V.60g - SIGNAL FLOW - TOP SIDE
MIDRATE_1
EXT_BATT
EXT_B+
B+
V1
B
A
C
TP906
TP903
TP907
TP905
TP917
CKO
DSP_DE
PATRIOT
TP914
TMS
MCU_DE
1
H
F14 CKOH_SCC_CLK
TDO
TDI
BB_MOSI
L3 CKIL
TP901
TP902
13
2
RESET_OUT
ECB_N
VSIMEN
MIC_OUT
AUX_MIC-
14
17
ALERT
R_W_N
D
D10
MUX_CTL
SCDB_PC2
SC1B
PB14
SRDB
C10
B10
SPI_CS
G
SPI_CLK
SCKB
B9 STDB
A2 A1
CKIH
A10
TRST
TEST
KNUCKLE
MISOB
J
VREF
V3
VSIM1
V2
V2
A
14
GND
PWR_SW
20
UB*
E
TCK
13
GND
M1 SPKIN
GND
19
KBR0
18
M2 SPKR+
RESET
KBR1
GND
GCAP3
12
AUDIO_IN
17
KBC0
16
TP908
CLKIN
N1 SPKR-
11
AUDIO_OUT
KBR4
INT5
15
9
INT4
14
10
13
FLASH/
EEPROM
TP900
C7 32kHz
C6
SRAM
SRAM
LB*
TP913
KEYBOARD CON
UDSR_CE
KBR5
UDTR
12
KBR6
11
8
URI_CE
KBR7
10
7
UDCD
HS_INT
9
6
UCTS_CE
5
SW_B+
8
BL_SNK
7
F
ALRT_VCC
USB_PWR
4
USB-
6
3
5
B1 B2
GND
USB+
ALRT_VCC
EXT_BATT
4
2
3
USBVP
A7 XTAL1
XTAL2 A6
1
BATT_FDBK
KEYBOARD
CONNECTOR
GND
2
J800
1
OE_N
32,768kHz
SIM_PDO
1
EXT
CONNECTOR
EXT CONN
J850
FLSH_CS
HEADSET JACK
BFSR SIGNAL TO PATRIOT
B
BDR SIGNAL TO PATRIOT
C
BCLKR SIGNAL TO PATRIOT
D
RX SPEAKER LINE -
E
RX SPEAKER LINE +
F
TX MIC LINE
G
BDX SIGNAL TO MAGIC
H
BCLKX SIGNAL TO MAGIC
J
MAGIC_13MHz TO PATRIOT
58
5V
DM_CS
PA_B+
B+
V.60g - SIGNAL FLOW - BOTTOM SIDE
EXC_EN
GSM_EXC_EN N_GSM_EXC_EN
PAC_275
TVCO
EGSM_EN
DPCS_EN
DPCS_EN
SF_OUT_F
N_DCS_SEL
PAC_275
EXC_EN
GSM_EXC_EN
N_GSM_EXC_EN
PA_B+
RF_V2
GSM_EXC_SW
DCS_SW
N_GSM_EXC_SW
N_DCS_SW
RVCO
DCS_SEL
DCS/
PCS PA
SH2
SH4
19
20
PAC IC
ANT
CONN
12
ANT_SW
9
8
7
6
GND
VSIM1
SIM_I/O
1
14
GSM PA
MIC
16
17
F
4
EXT ANT
CONN
6
TX VCO IC
2
10
9
8
7
TP_ANT
CP_TX
XTAL_EMIT E2
G7
PLL_CP
BATT CONN
GSM
FILTER
IC
PRSC_IN
F7
SCLK_OUT
A7
PRE_IN
G8
SDRX
SH3
G9
VSIM1
RX VCO IC
SDFS
13MHz VCO
SF_OUT
N_GSM_EXC_SW
RVCO
GSM_EXC_SW
RX_EN
SF_OUT
D
C
VCO_SEL
DCS_SEL
PCS
N_GSM_SEL
SW_VCC
RF_V2
N_DCS_SEL
59
V3
NC
NC
21
22
RTC_BATT
18
NC
GND
17
20
SPK16
19
GND
EL_EN2
13
SPK+
EL_EN1
12
15
DISP_SPI_CS2
11
14
SDI_D_C
DISP_SPI_CS
9
BB_SPI_CLK
8
10
GND
BB_MOSI
7
MAGIC_13MHz TO PATRIOT
GND
BCLKX SIGNAL TO MAGIC
J
6
H
GND
BDX SIGNAL TO MAGIC
5
TX MIC LINE
G
4
F
V2
RX SPEAKER LINE +
RESET_OUT
RX SPEAKER LINE -
E
3
D
V2
BCLKR SIGNAL TO PATRIOT
2
BDR SIGNAL TO PATRIOT
C
1
BFSR SIGNAL TO PATRIOT
B
FLIP
CONNECTOR
A
E
VCO_SEL
SF_OUT_F
J825
B+
B
15
16
22
11
A
RF_V2
12
1
FLIP CONN
J9
FRONTEND
A3
MAGIC
TX_CLK
J7
A1
CP_RX
J2 SDTX
J6
RF_V1
THERM
GND
B1
XTAL_BASE E1
CLK_OUT
VREF
VPP12
BATT_SER_D
G
H
SIM_RST
PCS
FILTER
26MHz Chrystal
J
SIM_CLK
BATT+
IF FILTER
VIBRATOR
SIM CONN
DCS
FILTER
SH5
PCS
N_DCS_SW
DCS_SW
Level III Service Manual
1 and 2
Index
A99
6881038B35
Index
A
alert setting indicator 13
alert settings 14
antenna, removing and replacing 21
B
battery
function 15
gauge 15
removing 18
battery housing
removing 18
battery level indicator 13
Index
I
identification 33
international mobile station equipment identity 34
mechanical serial number 33
product 1
IMEI 34
in use indicator 12
indicators
alert setting 13
battery level 13
in use 12
menu 13
message waiting 13
roam 12
service indicator (status light) 11
signal strength 12
voice message waiting 13
Introduction 1
C
caller ID 8
Canadian Interference-Causing Equipment regulations 1
changes
product 1
commands, manual test mode 35
conventions 3
copyrights
computer software 2
D
disassembly 18
display 12
E
exploded view diagram 42
exploded view parts list 43
F
FCC rules 1
features
caller ID 8
SIM Toolkit 8
text entry 8
voice recognition 7
Wireless Access Protocol (WAP) 8
features, product 6
flip assembly, removing and replacing 31
6881038B35
K
keyboard assembly, removing and replacing 29
keypad, removing and replacing 30
L
liquid crystal display (LCD) 12
M
manual test mode 35
menu
structure diagram 14
menu indicator 13
menu navigation, described 11
message waiting indicator 13
microphone, removing and replacing 26
MSN 33
N
names
product 1
navigation, described 11
O
operation
controls, indicators, and I/O 10
operation, general 10
overview, product 6
Index-1
Index
V. Series 60g
P
S
part numbers
accessories 44
parts 41
exploded view diagram 42
exploded view parts list 43
product
changes 1
identification 1
names 1
publications, related 41
serial number
mechanical 33
service manual
about 2
revisions 3
scope 2
service policy 3
customer support 4
out of box failure 3
product support 3
service procedure
ordering replacement parts 4
shut down
upon battery removal 15
signal strength indicator 12
SIM Application Toolkit 8
SIM card 33
personality transfer 33
replacing 20
SIM, removing and replacing 20
spacer gasket, removing and replacing 28
specifications 5
support
customer 4
product 3
R
rear chassis assembly
removing 21
regulatory agency compliance 1
related publications 41
removing
antenna 21
battery 15, 18
battery housing 18
flip assembly 31
keyboard assembly 29
keypad 30
microphone 26
rear chassis assembly 21
SIM 20
spacer gasket 28
transceiver board assembly 24
volume/smart buttons 26
replacement parts
contact information 4
replacing
antenna 21
battery 18
flip assembly 31
keyboard assembly 29
keypad 30
microphone 26
rear chassis assembly 21
SIM 20
spacer gasket 28
transceiver board assembly 24
volume/smart buttons 26
revisions
service manual 3
roam indicator 12
Index-2
T
text entry 8
tools and test equipment 17
transceiver board assembly, removing and replacing 24
troubleshooting 35
manual test mode 35
manual test mode commands 35
U
user interface diagrams 14
V
voice message waiting indicator 13
voice recognition 7
volume/smart buttons, removing and replacing 26
W
warranty service 3
wireless access protocol (WAP) 8
6881038B35
MOTOROLA, the Stylized M Logo, and all other trademarks indicated as such herein are trademarks of Motorola, Inc.
® Reg. U.S. Pat. & Tm. Off.
TrueSync and Starfish are registered trademarks of Starfish, Inc., a wholly owned independent subsidiary of Motorola, Inc.
All other product or service names are the property of their respective owners.
 2001 Motorola, Inc.
All rights reserved.
Personal Communications Sector,
1500 Gateway Blvd.
Boynton Beach, FL 33426-8292
Printed in U.S.A. 07/01
@6881038B35@
6881038B35-O