Download Uniden SSE17+1 Owner`s manual

XDECT SSE37
Series
For more exciting new products please visit our website:
Australia: www.uniden.com.au
New Zealand: www.uniden.co.nz
1
IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, basic safety precautions should always be
followed to reduce the risk of fire, electric shock and injury to persons, including the
following:
• This unit is NOT waterproof. DO NOT expose this unit to moisture.
• DO NOT expose this unit to rain.
• Do not use this product near water, for example, near a bath tub, wash bowl, kitchen
sink or laundry tub, in a wet basement or near a swimming pool.
• Avoid using a telephone (other than a cordless type) during an electrical storm.
There may be a remote risk of electric shock from lightning.
• Do not use the telephone to report a gas leak in the vicinity of the leak.
• Use only the power cord and batteries indicated in this manual. Do not dispose of
batteries in a fire. They may explode. Check with local codes for possible special
disposal instructions.
• Do not place the handset in any charging cradle without the battery installed and the
battery cover securely in place.
SAVE THESE INSTRUCTIONS!
General Notices for New Zealand Model:
• The grant of a NZ Telepermit for any item of terminal equipment indicates only
that Telecom has accepted that the item complies with minimum conditions for
connection to its network. It indicates no endorsement of the product by Telecom,
nor does it provide any sort of warranty. Above all, it provides no assurance that any
item will work correctly in all respects with another item of Telepermitted equipment
of a different make or model, nor does it imply that any product is compatible with all
of Telecom’s network services.
• The maximum volume setting of this telephone exceeds the Telecom specified
volume requirement. Telecom takes no responsibility for the high volume available
on this telephone, who believe this telephone is too loud should contact the
manufacturer at the website indicated on owner’s manual warranty page.
• For telephone networks other than Telecom there may be a charge incurred for local
calls if the Insert 0 feature is on. Turn Insert 0 off.
• This equipment may not provide for the effective hand-over of a call to another
device connected to the same line.
2
WHAT’S IN THE BOX?
Base AC adaptor (AAD-041S(M))
SSE37 base with answering system
Corded handset
Telephone cord
WALL
DESK
Desk/wall mount stand
(may be attached to the base)
You will also find:
If you purchased You should have
model number:
AC Adaptor
(AAD-600S(M))
SSE37
None
SSE37+1
1 of each
SSE37+2
2 of each
SSE37+3
3 of each
SSE37+4
4 of each
SSE37+5
5 of each
Battery Cover
SSE06 accessory
handset and charger
Belt Clip
Rechargeable Battery Pack
(BT-694, BT-694s ot BT694n)
• If any items are missing or damaged, contact your place of purchase immediately.
Never use damaged products!
• Need help? Get answers at our website:
www.uniden.com.au for Australian model
www.uniden.co.nz for New Zealand model.
3
CONTENTS
Installing your phone .............................................................................. 5
Set Up the Base ...........................................................................................................................................5
Set Up the Accessory Handset(s) ...........................................................................................................8
Using the Belt Clip ......................................................................................................................................8
GETTING TO KNOW YOUR PHONE ...................................................................9
Parts of the Base .........................................................................................................................................9
Parts of the Handset ................................................................................................................................11
USING THE MENUS .............................................................................................................................14
Base Setup/Handset Setup Menu .......................................................................................................16
Answering Setup Menu ..........................................................................................................................17
Advanced Setup Menu ...........................................................................................................................17
Entering Text on Your Phone ...............................................................................................................18
USING YOUR PHONE .........................................................................................................................19
Using Caller ID and Call Waiting..........................................................................................................20
Using the Phonebook .............................................................................................................................22
Chain Dialing .............................................................................................................................................22
USING SPECIAL FEATURES ...........................................................................................................23
Using Caller Announce ...........................................................................................................................23
Call Blocking ..............................................................................................................................................23
Adjusting the Base Visual Ringer ........................................................................................................25
Using the Audio Boost ...........................................................................................................................25
DND (Do Not Disturb) Mode ...............................................................................................................25
Using Multi-Handset Features .............................................................................................................26
Using Voice Message Notification ......................................................................................................28
Using an Optional Headset ...................................................................................................................28
Using Your Phone During a Power Failure .......................................................................................28
USING THE ANSWERING SYSTEM ............................................................................................29
Answering System Options (Answering Setup) .............................................................................29
Accessing the Answering System .......................................................................................................30
Recording Your Personal Greeting .....................................................................................................30
Getting Your Messages ..........................................................................................................................31
Using the System While You’re Away from Home .........................................................................32
IMPORTANT INFORMATION ........................................................................................................33
Solving Problems .....................................................................................................................................33
Resetting Base ..........................................................................................................................................35
Registering a Handset ............................................................................................................................35
INDEX .........................................................................................................................................................37
ONE-YEAR LIMITED WARRANTY ..............................................................................................38
4
Installing your phone
Set Up the Base
Attach the Stand
WALL
WALL
DESK
For Wall Mount Use
1. Turn the stand so
the word WALL is
right-side up (it will
be on the left).
2. Insert the tabs into
the notches at the
bottom of the base.
3. Press in on the
latches and slip
them into the
notches marked
WALL.
DESK
WALL
DESK
DESK
For Desktop Use
1. Turn the stand so the
word DESK is right-side
up (it will be on the
left).
2. Insert the tabs into
the notches at the top
of the base.
3. Press in on the
latches and slip them
into the notches
marked DESK.
WALL
5
Remove the Stand
Press in on the latches and slide them out of the notches.
Connect the Corded Handset
Use the coiled cord to connect the
corded handset to the connector on
the left side of the base.
For wall mount use only
1. On the front of the base, slide the clip out of its
slot.
2. Rotate the clip 180 degrees.
3. Flip it from front to back and slide it back into
the slot.
1
2
3
Connect the Power and Telephone Cords
1. Connect the base AC adaptor to the power jack and the telephone cord to the TEL
LINE jack. Route the cords as shown below:
For wall mount use
DESK
WALL
WALL
DESK
DESK
WALL
WALL
DESK
For desktop use
2. Plug the AC adaptor into a standard 240V AC power outlet, and connect the
telephone cord to a standard telephone wall jack.
3. If you are mounting the phone on the wall, place the mounting slots over the pins on
the wall plate, and slide the base down to lock it into place.
6
Select the Country
Select Country menu appears the first time you power is on the SSE37 base. Select the
country where you will use the phone.
1. Use UP or DOWN to highlight Australia or New Zealand, then press OK.
2. The base configures its settings for the selected country, and it returns to standby.
Once you select the country, Select Country menu will not appear when the power is
on.
If you select the wrong country and you need to try again, use Factory Reset
menu option in the Base Setup menu (see “Using the Menus” on page 14 and
“The Base Setup Menu” on page 16).
Test the Connection
Pick up the corded handset from the base. You should hear a dial tone and the display
on the base should say Talk. When you get a dial tone, make a quick test call.
If...
the display says Check Tel Line or you
don’t hear a dial tone
There’s lot of noise or static
Try...
• checking the connection between the
base and the phone jack.
• See page 33 for tips on avoiding
interference.
7
Set Up the Accessory Handset(s)
Install and Charge the battery
1. Unpack all handsets, battery packs, and
battery covers. If you need to remove a cover,
press in on the notch and slide the cover down and off.
2. Line up the battery connector with the jack inside the
handset; the connector only fits one way.
3. Push the connector in until it clicks into place; tug
gently on the wires to make sure the battery is securely
connected.
4. Replace the battery cover and slide it into place.
5. Use an AC adaptor to connect the power jack on the base to a regular indoor (240V
AC) power outlet.
6. Place each handset in the base with the display facing forward. If the battery icon
does not begin cycling through levels, reseat the handset or connect the base to a
different outlet.
##Charge all handsets completely (about 15 hours) before using.
Test the Connection
1. Pick up each handset and press TALK/FLASH. You should hear a dial tone, and the
display should say Talk. (Press TALK/FLASH or END/CLEAR again to hang up.)
2. If there is noise or static, see “There’s a lot of noise or static on the line” on page 33
for tips on avoiding interference.
Using the Belt Clip
To attach the belt clip
1. Line up the holes on each side of the handset.
2. Insert the belt clip into the holes on each side of the handset.
3. Press down until it clicks.
To remove the belt clip
Pull either side of the belt clip to release the tabs from the holes.
8
GETTING TO KNOW YOUR PHONE
Parts of the Base
Front View
Handset clip
Hook switch
LCD Display
MENU
UP/DOWN
OK
Visual ringer
switch
(on side)
DND
REDIAL
CLEAR
Speaker
AUDIO
TONE
Answering system
controls
BOOST
- REPEAT
- PLAY/STOP
- SKIP
- DELETE
- SLOW
- ON/OFF
FLASH
SPEAKER
Visual ringer
Key Icon
Twelve-key
dial pad
INTERCOM/
HOLD
Microphone
What it does
MENU
• In standby: open the menu.
OK
• In a menu list: select the highlighted submenu.
• In standby: press and hold to turn DND Mode on or off (page 25).
• During a call: mute the microphone.
• While the phone is ringing: ignore this call (mute the ringer).
• While entering text: delete the last character, or press and hold
to delete all the characters.
• In standby: display the redial history.
• When dialing a number: enter a 3-second pause.
• When entering or editing a number into the phonebook: Enter
a 3-second pause.
DND
CLEAR/MUTE
REDIAL/PAUSE
9
REPEAT
PLAY/STOP
SKIP
DELETE
SLOW
ON/OFF
INT’COM/HOLD
FLASH
SPEAKER
AUDIO TONE
BOOST
UP/DOWN
10
• In the first 2 seconds of a message: go to the previous
message.
• Anytime after that: go back to the beginning of this message.
• In standby: start playing new messages
• While a message is playing: stop playing messages
• While a message is playing: skip to the next message.
• In standby: press to access Delete All menu; press DELETE
again to confirm.
• While a message is playing: delete this message.
• When outgoing greeting is playing: delete the greeting.
• Reduce the speed of the answering system playback by 30%.
• In standby: turn the answering system on or off.
• In standby: page all handsets so you can find a lost one.
• During a call: switch to a waiting call.
• When screening calls: pick up the call.
• In a list: dial the selected number.
• When in Hold mode: releases hold.
• Switch a normal call to the speakerphone (and back).
• In Talk or Intercom mode: change audio tone setting; cycles
through the following:
- Natural Tone
- High Tone
- Low Tone
• During a call: increases earpiece volume (see page 25).
• In standby: increase/decrease the ringer volume
• During a call or while a message is playing: increase/decrease
the volume.
• In any menu or list: move the cursor up/down one line
Parts of the Handset
Visual ringer
Earpiece
Display
BOOST
TONE
SPEAKER
MENU/OK
TALK/FLASH
END/CLEAR
I
Twelve-key
dial pad
#/DND
MUTE/
DELETE
REDIAL/
PAUSE
Charging
Microphone contacts
##Some keys operate similarly on the base and the handset. The key names may be
slightly different, such as MENU on the base and MENU/OK on the handset.
11
Key Icon
What it does
TONE
• During a call: adjust the audio tone.
MENU/OK
• In standby: open the menus.
• In any menu or list: select the highlighted submenu.
END/CLEAR
• During a call: hang up.
• In any menu or list: exit and go back to the previous operation.
• While entering text: delete the last character, or press and hold to
return to Standby.
• When entering text on the phone: insert a space.
• When in standby mode: Press and hold for 2 seconds to display
DND Mode menu. See page 25 for details.
• When an incoming call is ringing: mute the ringer.
• During a menu operation: delete indicated text or item.
• When entering text on your phone: delete text the the left of the
cursor. Press and hold to delete the entire entry.
• In standby: increase the ringer volume.
• During a call or while a message is playing: increase the volume.
• In any menu or list: move the cursor up one line.
• In standby: decrease the ringer volume.
• During a call or while a message is playing: decrease the volume.
• In any menu or list: move the cursor down one line.
• During a call: boost the volume of the earpiece (see page 25).
• In standby: start a telephone call (get a dial tone).
• During a call: hang up.
• When screening calls: pick up the call.
• In a list: dial the selected number.
• When in Hold mode: release Hold.
• In standby: start a telephone call (get a dial tone).
• During a call: switch to a waiting call.
• In text edit mode: changes upper and lower case.
• Press and hold to lock/unlock the keypad.
• In standby: open the redial list.
• During a phone number entry: insert a three-second pause.
• When entering or editing a number into the phonebook: Enter a
3-second pause.
#/DND
MUTE/DELETE
UP
DOWN
BOOST
SPEAKER
TALK/FLASH
*/
REDIAL/PAUSE
12
Reading the Display
On the Base
Current
call info
1300366895
On the Handset
Status
icons
Date and
time
Status
icons
Icon
ANS ON
Status
Info
1300366895
Current
call info
What it means
• Answering system status.
• The ringer is turned off: this handset will not ring when a call
comes in.
• You have a voice message waiting (see page 28).
• T-coil mode is on.
• The battery is 1) fully charged, 2) half charged, 3) getting low, or
4) empty.
• The volume of the earpiece is boosted (see page 25).
P
• Privacy Mode is on: no other handset can use the line or join your
call.
• Energy saving mode is on (transmission power reduced).
• The speakerphone is on.
13
USING THE MENUS
Your phone displays different menus depending on whether you are on-hook or offhook. Off-hook menus are Hold/Transfer, Recent Calls, Phonebook, and Call Privacy.
Hold/Transfer and Call Privacy are unique to off-hook menus but Recent Calls and
Phonebook are common to both off-hook and on-hook menus
To open the menu, press MENU/OK on the
handset (or MENU on the base).
Off-Hook Menus
Hold/Transfer
Recent Calls
Phonebook
Call Privacy Off
Use UP and DOWN to
move the highlight.
To select the
highlighted
option, press
MENU/OK (or OK
on the base).
OR
To close the
menu, press
END/CLEAR.
On-Hook Menus
Messages
Recent Calls
Phonebook
Intercom
Use UP and DOWN to
move the highlight.
• The phone exits the menu after 30 seconds if no keys are pressed.
• Press END/CLEAR during a call to back out of a menu without hanging up.
Hold/Transfer Menu (Off-Hook Menu Only)
This menu option only displays when you are off-hook or on a call. Press MENU/OK on the
handset, INTERCOM/HOLD on the base, or MENU and select Hold/Transfer on the base. The
Hold/Transfer menu displays, letting you put a call on hold and page a specific handset
or base to transfer the call to or page the base and all the handsets.
Call Privacy Menu (Off-Hook Menu Only)
This menu lets you turn Call Privacy on and off. With Call Privacy turned on, no
other handsets can connect with your conversation. Going on-hook (ending your
conversation) resets Call Privacy to off.
Messages Menu
Press MENU/OK and select Messages. You can select Play Message (from your answering
system) or Voice Mail (from your provider’s voice mail service).
Answering System Messages
When you select Play Messages from the Messages menu, the system announces the
number of incoming messages stored and begins playing them back. See page 29 for
details.
Voice Mail Messages
When you select Voice Mail from the Messages menu, the system automatically dials
the voice mail access number you entered. If you have not set one up, then the Voice
Mail Dial Register screen displays. You can enter or edit this number through Advanced
Setup/Edit Voice Mail, also.
14
Recent Calls Menu
The Recent Calls menu lets you view the Caller ID list (up to 50) or the Redial list, a list
of the last 10 calls made from that handset.
Phonebook Menu
When you select Phonebook from the menus, the system displays the total number of
phonebook listings. Press MENU/OK for the following options.
Menu Option
View Number
Create New
Delete All
What it does
• Displays the phonebook entries in alphabetical order (see page
22).
• Create a new phonebook entry (see page 22).
• Delete all entries in the phonebook (see page 22).
Intercom Menu
The Intercom feature allows 2-way communication between BASE-HAND or HANDHAND. For more information, see page 27.
Menu Option
What it does
• Pages all handsets.
All
• Lists the handsets available for paging.
Base displays on the Handset menu so you can page the base as well.
Handset
15
Base Setup/Handset Setup Menu
Most of the menu entries for setting up your base and handset are the same.
Differences are noted in the menu option itself.
Menu Option
What it does
T-coil
(Handset Only)
Turn on T-coil mode to reduce noise on hearing aids equipped with
a telecoil (T-coil) feature. T-coil mode shortens talk time, so keep
your battery fully charged.
Ringer Tones
Choose this handset’s ring tone. As you highlight each ring tone,
you hear a sample. To confirm, press MENU/OK.
Personal Ring
Turn on personal ring so you can assign a special ring tone to
people in your phonebook. With Caller ID, this handset uses the
assigned tone when the person calls.
Auto Talk
(Handset Only)
Have this handset answer a call when you pick it up from the cradle
(without pressing any keys).
Any Key Answer Have this handset answer a call when you press any key on the
(Handset Only) 12-key dialpad.
Banner
(Handset Only)
Change the name used on the handset’s display.
Key Touch Tone Have your keypad sound a tone when you press a key.
LCD Contrast
Choose the contrast of the display from ten different levels.
Caller
Announce
Turn on the Text-To-Speech (TTS) feature (see page 23).
PB Announce
(Base only)
Turn on to have the system announce phonebook entries as you
select them.
Dial Announce
(Base speaker
only)
Turn on to have the system announce the phone number you are
dialing.
Factory Reset
(Base Only)
Reset all data to factory settings.
(All stored data will be deleted in this case.)
16
Answering Setup Menu
Refer to page 29 for details on setting up your answering system.
Date & Time Setting
You need to set the clock so messages get the correct time stamp. Setting the date and
time on the base or any handset will set it on all handsets/bases.
When you select Date & Time, the system displays the date and time with the first digit
of the date flashing. Use the 0 - 9 keys to enter the date and time. When you enter a
number, the curser moves to the next position. Press VOL UP to move to the the previous
position or VOL DOWN to accept the current entry and move to the next position. Press
MENU/OK to accept the date and time you just entered.
Advanced Setup Menu
The settings on this menu affect all the handsets and the base. Only one handset at a
time can change these settings.
Menu Option
What it does
Set Line Mode
Do not change this setting unless instructed to by customer
service.
VWMI Reset
Reset the Visual Message Waiting Indicator (see page 28).
Edit Voice Mail
Edit your voice mail access number (see page 14).
Time Adjustment
Select Set by Caller ID to allow phone network to automatically
set cordless phone system time.
Insert 0
This feature adds “0” or “00” at the beginning of the number
received from Caller ID. The default setting for New Zealand is
On. The default setting for Australia is Off.
Call Blocking Menu
See page 23 for a detailed description of the Call Blocking feature.
17
Entering Text on Your Phone
• Use the 12-key dial pad anytime you want to enter text into your phone (a name in
the phonebook, the handset banner, etc.).
• If two letters in a row use the same key, enter the first letter, wait for the cursor to
move to the next space and enter the second letter.
To...
Press...
To...
Press...
move the cursor left
UP
move the cursor right
DOWN
erase the character
at the cursor
Clear. *
erase the entire entry
and hold CLEAR. *
enter a blank space
#DND
enter a symbol
0 repeatedly
switch between
*/TONE
upper and lower case
letters
*End/Clear on the handset or Clear/mute on the base.
18
USING YOUR PHONE
To...
From the base
From a cordless handset
Corded
Handset
Speaker
Earpiece
Speaker
make a
call, dial the
number, then
Pick up the
handset.
Press
Speaker.
Press
Talk/flash.
Press Speaker.
answer a call
Pick up the
handset.
Press
Speaker.
Press
Talk/flash.
Press Speaker.
hang up
Place the
handset in the
cradle.
Press
Speaker.
Press End/Clear or place the
handset in the cradle.
ignore the
call (mute the
ringer)
Press Clear/mute
while the phone is ringing.
Press mute/Delete or End/Clear
while the phone is ringing.
switch to/from
the speaker
Press Speaker.
Press Speaker.
mute the
microphone
Press Clear/mute.
put a call on
hold
Press Intercom/hold. *
Press Menu/OK and select Hold/
Transfer.*
return to a call
on hold
Quickly press
and release the
hook switch.
Press
Talk/Flash.
Pick up the
handset.
Press mute/Delete.
Press again to turn the microphone back on.
Press
Speaker.
Press
Speaker.
• After 2 min 50 sec on hold, the call will be disconnected.
Change the Volume
You can adjust each station’s volume independently. Press Up or Down to increase or
decrease the earpiece or speaker volume when you are on a call. You can adjust the
ringer volume only when the phone is in standby. Turning the ringer volume all the way
down turns off the ringer.
##If you want to change the volume of Caller ID announcements, change the ringer
volume.
19
Using Caller ID and Call Waiting
Caller ID (CID) is a service available from your telephone provider that shows the phone
number (and sometimes the caller’s name) of the incoming calls; if you turned on TextTo-Speech, it also announces the name. Contact your telephone provider for more
information.
Caller ID List
Redial List
• The phone saves the information
for the last 50 received calls to the
CID list. An asterisk ( * ) marks any
calls received since the last time you
checked the list.
• In standby, all handsets show how
many calls came in since the last time
you checked the CID list.
• Each handset remembers the last 10
numbers you dialed on it.
To...
Press...
open the CID list
Menu (base) or Menu/OK (handset) and select
Recent Calls/Caller ID.
open the redial list
Menu (base) or Redial/PAUSE (handset) and select
Recent Calls/Redial.
scroll through the lists
DOWN to scroll from newest to oldest.
UP to scroll from oldest to newest.
dial the current number
Talk/Flash or speaker on the handset.
Pick up the corded handset on the base.
close the lists
repeat (base) or END/CLEAR (handset).
Once you display a CID or redial entry, you can delete it or add it to a phonebook.
You can also add CID entries to a call block list, or delete all of them.
To...
Press...
delete the current number
menu, then select Delete.
add the current number to this station’s
phonebook.
menu, then select Store Into PB. The
phone displays the Edit Name screen (see
page 22).
add the current number to a call block list
(CID only)
Menu/OK, then select Add Call Block. The
phone displays the Edit Name screen (see
page 22).
delete all the CID entries
menu, then select Delete All.
20
Deleting All Numbers in the CID List
Press Menu/OK (or Menu on the base) and select Recent Calls/Caller ID. Select an entry,
press the appropriate MENU key, and then select Delete All. When the phone prompts
you to confirm, select Yes.
Using Call Waiting
If you get a Call Waiting call, the phone sounds a tone and displays any CID information
received for the waiting call.
For Australia
Press TALK/FLASH on the handset or (Flashon the base) and then press 2 to accept the
waiting call. The first caller is put on hold, and you will hear the new caller after a short
pause. To return to the original caller, press TALK/FLASH on the handset or (Flash on the
base)and then 2 again.
For New Zealand:
Press TALK/FLASH on the handset or (Flashon the base) to accept the waiting call. The
first caller is put on hold, and you will hear the new caller after a short pause. To return
to the original caller, press TALK/FLASH on the handset or (Flash on the base) again.
21
Using the Phonebook
The base can store up to 200 entries in its phonebook. All handsets share the same
phonebook, so only one handset can access it at a time.
To...
Press...
open the phonebook
Menu (base) or Menu/OK (handset) and select
Phonebook.
scroll through the entries
DOWN to scroll through the entries from A to Z.
UP to scroll from Z to A.
jump to entries that start with a
certain letter
the number key corresponding to the letter you
want.
dial the current entry
Talk/Flash or Speaker on the handset.
Speaker or pick up the corded handset on the base.
edit the current entry
Menu (base) or Menu/OK (handset), then select Edit.
delete the current entry
the appropriate MENU key until you have a list of
options.Select Delete. To confirm, select Yes.
Adding Phonebook Entries
With the phone in standby, open the phonebook through the menus. Press the
appropriate Menu key and select Create New. Enter a name and number; cordless
handsets also prompt you to choose a personal ring.
• Enter the phone number (up to 32 digits) exactly as you would dial it.
• If you need to enter a pause between the numbers, press REDIAL/PAUSE; you’ll see P in
the display. (The dialing will pause for about 3 seconds per a digit.)
• To edit the number, press CLEAR to back up the cursor and delete numbers. Re-enter
the correct numbers.
Deleting All the Phonebook Entries
With the phone in standby, open the phonebook. Press the appropriate MENU key, then
select Delete All. To confirm, select Yes.
Chain Dialing
If you often have to enter a series of digits or a code number during a call, you can save
that code number as a regular phonebook entry and use the phonebook to send the
code number.
1. Make your call normally. When you hear the prompt that asks you to enter your code
number, open the phonebook and find the entry.
2. Press OK to send the code. If you change your mind, just close the phonebook.
22
USING SPECIAL FEATURES
Using Caller Announce
With the Caller Announce feature, you can turn on Text To Speech so your phone can
announce names in different situations.
• You have to turn on Caller Announce separately for each handset (see page 16).
• To change the volume of CID announcements, change the ringer volume. To
change the volume for all Caller Announce features, change the speaker volume.
• To make sure it doesn’t interrupt a call or an intercom page, the phone only uses
Caller Announce when it starts out in standby.
• It takes at least 2 rings for the phone to receive CID information and announce it. If
the phone is answered before the end of the second ring, the phone won’t announce
the name of the caller.
Setting Caller Announce
1. Select Caller Announce through the Base or Handset Setup menus.
2. Select On or Off.
When you... (from standby)
The phone announces...
receive a call
the caller’s name (if sent by a CID
service)
dial a number
the phone number you dialed
open the phonebook and select OK.
the name of the entry you are looking at
Call Blocking
If you subscribe to Caller ID, you can save phone numbers to the call block list. When a
call comes in, the phone compares the received phone number to the numbers on the
call block list. If the phone number is on the list, the phone replaces the caller’s name
with Call Blocked and blocks the call.
The call block list holds 20 entries, and all handsets share the same list. You can add
entries by selecting Add Call Block in the CID menu that displays after you have viewed
the CID record or through the Call Blocking menu (see below). (Only one handset can
edit the call block list at a time.)
23
Call Blocking Menu Options
With the phone in standby, open the menu and select Call Blocking. Choose one of
these options:
Menu Options
What it does
View Number
See the numbers on your call block list.
Create New
Add an entry to your call block list. The phone will
prompt you to enter a name & phone number.
Private Number
Block all calls from numbers reported by CID as
“Private.” (This does not count as one of the 20
entries.)
Unknown Number
Block all calls from numbers reported by CID as
“Unknown.” (This does not count as one of the 20
entries.)
Call Blocking Entry Options
With the phone in standby, open the menu, select Call Blocking then View Number;
scroll through the entries. Press MENU/OK to open the individual entry. Choose one of
these options:
Choose this...
To...
Edit
Edit this entry. The phone will prompt you to edit the name &
phone number.
Delete
Erase this entry from the list & allow calls from this number.
Blocking a Number
With the phone in standby, open the menu, select Call Blocking, then Create New.Enter
the name and number to be blocked. Press Menu/OK to save the entry
24
Adjusting the Base Visual Ringer
Visual Ringer
The visual ringer blinks for the following conditions:
• Incoming call - outside line
• Incoming call - intercom or intercom hold
You can change the brightness of the base visual
ringer. The VISUAL RINGER switch is on the right-hand side
of the base. Slide the switch to HIGH, LOW, or OFF. (It
doesn’t affect the audio ringers.)
Using the Audio Boost
You can increase the earpiece volume for normal calls and intercom calls. During a call,
press BOOST. Press BOOST again to turn it off.
DND (Do Not Disturb) Mode
• You can silence the ringers on the base and all handsets at the same time. It doesn’t
affect the visual ringers.
• With the phone in standby, press and hold DND on the base. The phone automatically
turns on the answering system and shows DND Mode On in the display on each
handset. (The answering system answers any incoming calls without playing
anything through the speaker.)
• To cancel, press DND or #/DND again.
If you turn the ans system off while DND mode is on, the phone turns off DND mode.
25
Using Multi-Handset Features
##To use the features in this section, you need at least 1 cordless handsets.
Expanding Your Phone
• Your base supports a total of 6 cordless handsets, including any that came with your
phone.
• You must register accessory handsets to the base before using them. Handsets that
aren’t registered display a “not registered” message. For registration instructions,
see page 35 or the accessory handset manual.
Using Conference Calling
• When an outside call comes in, the base and two cordless handsets can join in a
conference call with the outside caller.
• To join the call, just pick up the corded handset from the base or press Talk/Flash on
a cordless handset. To leave the conference call, hang up normally; the other station
remains connected to the call.
Using Privacy Mode
• To activate Privacy Mode on a call in progress, select Call Privacy from the menus.
As long as privacy mode is on, no other handsets can join your call.
• Privacy Mode turns off automatically when you hang up or put the call on hold.
• To use privacy mode during a conference call, wait until all stations have joined the
call before turning on Privacy Mode. If a handset disconnects, that handset cannot
rejoin the call as long as Privacy Mode remains on.
26
Call Transfer
To...
From the Base
From a cordless Handset
transfer a call
1. Select Hold/Transfer from the menus.
2. The system puts the call on hold. Select the
handset you want to page, or All to page all
handsets.
When the other handset accepts the call, you’ll be
disconnected, but you can join the call again.
cancel a transfer
Quickly press and
release the hook
switch.
Press TALK/FLASH to return to
call.
accept a transferred call
To answer the
page and speak
to the transferring
handest, pick up
the corded handset.
TALK/FLASH to answer the
page and speak to the other
handset. Then press TALK/
FLASH to speak to the caller.
Intercom
• Whenever the phone is in standby, you can make an intercom call between handsets
without using the phone line.
• You can make an intercom call between BASE-HAND or HAND-HAND.
• If an outside call comes in during an intercom page, the phone cancels the page so
you can answer the incoming call.
• If an outside call comes in during an intercom call, press TALK/FLASH to hang up the
intercom call and answer the outside call.
To...
From the base
From a cordless handset
make an intercom page
1. Press intercom/hold.
Select Intercom in the main
menu.
2. Select the station you want to talk with, or All to page
all stations.
cancel a page
Press intercom/hold.
Press END/CLEAR.
answer an intercom page
Press intercom/hold
or pick up the corded
handset.
Press Talk/Flash.
leave an intercom call
Press intercom/hold or
place the corded handset
in the cradle.
Press END/CLEAR or place the
handset in the cradle.
27
Finding a Lost Handset
You can use the intercom page to find a lost handset. When the intercom tone sounds,
you can track the tone to the lost handset.
Using Voice Message Notification
• If you subscribe to a voice mail service, your phone can notify you when you have a
new message. This feature supports Frequency-Shift Keying (FSK) notification. The
voice mail service provided by your service provider is independent from the built in
answer machine of the SSE37. Contact your voice mail provider for information..
• When you have new messages, the display shows a message icon. After you listen
to your messages, the message icon turns off. If it doesn’t, you can reset it from the
Advanced Setup/Reset VMWI menu and select Yes.
Using an Optional Headset
You can use a standard telephone headset (2.5mm diameter jack) with your handsets.
To purchase headsets, visit our website;
www.uniden.com.au for Australia or
www.uniden.co.nz for New Zealand.
• To install a headset, remove the headset jack cover and insert the headset plug into
the jack.
• Just make and receive calls as usual, and use your headset to talk to the caller after
the call connects.
• While you connect a headset, the handset automatically mutes the earpiece.
Using Your Phone During a Power Failure
If there is a power failure, you can still make and receive phone calls using the base
corded handset, including Call Waiting calls and changing the earpiece volume. All
other features of the base and all cordless handsets will not function.
##While the power is out, the base uses a special ringer; you cannot adjust the
volume of this ringer.
28
USING THE ANSWERING SYSTEM
Answering System Options (Answering Setup)
You can change the answering system options from any handset. Just open the menu
and select Answering Setup.
Menu Options
What it does
Security Code
Enter a 2-digit PIN so you can access your
answering system from any touch-tone phone (see
page 31).
Ring Time
Set the number of rings 6, 9, or 12) before the
system answers (see page 32 about Toll Saver).
Record Time
Set the amount of time (1 or 4 minutes) callers
can leave a message. Choose Announce Only if
you don’t want the system to let callers leave a
message.
Message Alert
Have the base beep every 15 seconds when you
have a new message. The alert stops after you
listen to all your new messages or if you press any
key on the base.
Call Screen
Turn on the call screen feature so you can hear
callers as they leave messages on the base
speaker (see page 31).
Answer On/Off
Turn your answering system on or off. (To turn your
system on or off from the base, just press ON/OFF.)
Record Greeting
Record an outgoing greeting (see page 31).
Greeting Options
Switch greetings or delete your greeting (see page
31).
29
Accessing the Answering System
With the phone in standby, you can access your system
from the base or remotely from any handset. Only 1
handset or the base can access the system at a time.
Anderson, Jim
During remote access;
11:35 AM 24/05
1/04
• The system beeps so you know it’s waiting for your
1:Repeat 3:Skip
next command.
• You can press the number key shown next to each
4:Delete 5:Stop
command instead of scrolling through the screens.
1. Press MENU/OK and select Messages/Play Messages to
listen to your answering system messages. The LCD displays CID information for the
current message.
2. The LCD also displays actions you can take while the message is playing. Press the
number on the keypad that corresponds to the action you want to take. If you stop
the message, the LCD displays 2:Play instead of 5:Stop.
Recording Your Personal Greeting
Your personal outgoing message or greeting can be between 2 seconds and 30
seconds long. If you don’t want to record a greeting, the system uses the pre-recorded
greeting: Hello, no one is available to take your call. Please leave a message after the
tone.
From the Base
From a Cordless Handset
1. Open the menu and select Answering
Setup/Record Greeting.
2. Press Select/menu again. Wait until the
system says “Record greeting” before
speaking.
3. Press Play/stop to stop recording. The
system plays back your new greeting.
4. To keep this greeting, press Play/stop.
To re-record it, go back to step 2.
1. Access the Answering Setup menu
and select Record Greeting.
2. Press MENU/OK, a message displays,
To Start, Press Ok. Press MENU/
OK. Wait until the system prompts
“Record greeting” before speaking.
3. Press MENU/OK to stop recording. The
system plays back your new greeting.
4. To keep this greeting, press END/CLEAR.
To re-record it, go back to step 2.
Switch Between Greetings
From the Base
From a Cordless Handset
1. Open the menu and select Answering
Setup. Then select Greeting Options.
2. The system plays back the current
greeting.
3. Press OK to switch greetings.
1. Press MENU/OK and select Answering
Setup/Greeting Options.
2. The current outgoing message plays.
3. During playback, press MENU/OK to
switch between the preset outgoing
message and the message you
created.
30
Delete Your Greeting
Switch to your personal greeting; press Delete on the base or MUTE/DELETE on the
handset while the greeting is playing.
Getting Your Messages
You can play back your messages from the base or from a handset.
To..
From the Base
From the Handset
Press PLAY/STOP.
Select Messages/Play
Messages from the Main
menu.
play new messages
The system announces the number of new and old messages,
then plays each new message (followed by the day and time if
set) in the order it was received.
Wait at least 5 seconds after the message starts playing,
restart this message
Press REPEAT.
replay an earlier
message
Within 2 seconds after a message starts playing,
Press REPEAT.
Select 1:Repeat.
skip a message
Press SKIP.
Select 3: Skip.
slow down message
playback
Press SLOW. Press again to
return to normal playback
speed.
Not available.
delete a message
While the message is playing,
Select 1:Repeat.
press DELETE.
select 4:Delete
delete all messages
With the phone in standby,
press DELETE; press DELETE
again to confirm.
Not available.
play old messages
After the system plays the new messages,
stop playback
press PLAY/STOP again.
select 2:Play.
Press PLAY/STOP.
Select 5:Stop.
Screening Your Calls
You can use the answering system for call screening. While the system takes a
message, you can listen on the base speaker (if you turn on Call Screen) or from a
handset. Only one handset can screen calls at a time. If another handset tries to screen
the call, it beeps and returns to standby.
31
To...
From the Base
From a Cordless Handset
turn on Call Screen
Not Available
Press MENU/OK then select
Answering Setup/Call
Screen menu. Turn call
screen on or off.
hear the caller leaving a
message
Just listen to the caller over Press MENU/OK.
the speaker.
answer the call
Pick up the corded
handset.
Press TALK/FLASH.
mute the call screen
without answering
Press CLEAR/MUTE.
Press END/CLEAR or return
the handset to the cradle.
##If you mute the call screen, the system continues taking the message: it just stops
playing through the speaker.
Using the System While You’re Away from Home
You can also operate your answering system from any touch-tone phone. Before you
can use this feature, you have to program a security code.
Programming a Security Code
1. With the phone in standby, open the menu. Select Answering Setup, then select
Security Code.
2. Use the number keypad to enter a two-digit security code (01 to 99). Press MENU/OK
when you’re finished.
##Remember to make a note of your new security code!
Dialing in to Your System
1. Call your telephone number and wait for the system to answer.
- If you have the Ring Time set to Toll Saver, the system answers after 2 rings if you
have new messages and 4 rings if you don’t. You can hang up during the third ring.
- If your answering system is off, it will answer after about 15 rings and sound a
series of beeps instead of your greeting.
2. During the greeting (or beeps), press # and immediately enter your security code. (If
you enter it incorrectly 3 times, the system hangs up and returns to standby.)
3. The system announces the time, the number of messages in memory, and a
help prompt. It beeps
#1
Repeat message
#5
Stop playback
intermittently to let you
know it’s waiting for a
#2
Play message
#6
Turn the system on
command.
#3
Skip message
#9
Turn the system off
4. When you hear beeping, #4
Delete message
#0
Hear help prompts
enter a 2-digit command
from the chart:
##If you don’t press any keys for 15 seconds, the phone will hang up and return to
standby.
32
IMPORTANT INFORMATION
Solving Problems
If you have any trouble with your phone, check this section first. If you need help, visit
the customer support page of our website listed on the front cover.
General Problems
No handsets can make or receive
calls.
A handset can’t make or receive
calls.
The corded handset can make
calls but the cordless handset(s)
cannot.
A handset can make calls, but it
won’t ring.
Possible Solutions
• Check the telephone cord connection.
• Disconnect the base AC adaptor for a few
minutes; then reconnect it.
• Move the handset closer to the base.
• Check the power connection to the base.
If the base is unplugged or the power goes
out, only the corded handset can make and
receive calls.
• Make sure the ringer is turned on.
• Make sure DND Mode is turned off (see page
25).
A handset is not working.
• Charge the battery for 15-20 hours.
• Check the battery connection.
The phone keeps ringing when I
answer on an extension.
• You may have to change the line mode.
Contact Customer Service for instructions.
Audio Issues
Callers sound weak or soft.
There’s a lot of noise or static on
the line
Possible Solutions
• Move the handset closer to the base.
• Keep the handset’s battery fully charged.
• Increase the earpiece volume.
• Check for interference from appliances
(microwave ovens, TVs, etc.) or wireless
devices (baby monitors, WiFi equipment,
etc.). Move the handset or base away from
the interference source.
• Try to adjust the audio tone. During a call,
press TONE to cycle through the three audio
tone options: Low Tone, Natural Tone
(recommended for hearing aid users), or High
Tone. (The tone setting appears in the display
as you do this.)
• If you use a telecoil hearing aid, turn on T-coil
mode (see page 16).
• If you have any service that uses the phone
line, add a DSL or telephone line filter (see
page 35).
33
Caller ID Problems
Possible Solutions
Caller ID information does not
display.
• Let calls ring twice before answering.
• Make sure your Caller ID service is active.
• You may have to change the line mode.
Contact Customer Service for instructions.
• Making sure Caller Announce is turned on
(see page 23).
• Increasing the ringer volume so the CID
announcements are louder.
Possible Solutions
• Reset all the handsets (see page 35).
• See if any handset is in Privacy Mode.
• Move the handset closer to the base.
• See if any handset is in Privacy Mode.
• Reset the handset (see page 35).
Caller ID displays briefly and then
clears.
Caller ID displays, but I can’t hear
the CID announcements.
Multi-handset Problems
I can’t transfer calls.
Two handsets can’t talk to a caller.
A handset says Unavailable.
I can’t register a new handset.
Answering System Problems
The answering system does not
work.
The system won’t record
messages.
A handset can’t access the
answering system.
My outgoing message is gone.
I can’t hear the base speaker.
Messages are incomplete.
The system keeps recording when I
answer on an extension.
34
• Reset the handset (see page 35).
• See if you have 6 registered handsets.
Possible Solutions
• Make sure the answering system is on.
• Make sure the base is plugged in.
• See if Record Time is set to Announce Only.
• Delete messages (memory may be full).
• See if another handset is using the system.
• Make sure the phone is in standby.
• If there was a power failure, re-record your
personal outgoing message.
• Make sure call screening is turned on.
• Change the base speaker volume.
• Increase the Record Time.
• Delete messages (memory full)
• You may have to change the line mode.
Contact Customer Service for instructions.
Installing a Line Filter or DSL Filter
A telephone line filter or DSL filter prevents services that use the phone line from
causing interference on your phone. To get a line filter, contact your service provider or
look in an electronics store.
Plug the filter into the telephone wall jack and plug the base into the filter. Make a test
call to make sure the noise is gone.
Liquid Damage
CAUTION: If the base is covered in liquid, disconnect the adaptor and phone
cord from the wall before touching it.
If the liquid is only on the exterior housing of the base or handset, wipe it off and use as
normal. If you can hear liquid inside the housing:
1. Disconnect all cables and cords and remove all compartment covers.
2. If liquid is leaking from any vent or hole, turn the phone so that vent faces down. If
not, place the largest vent face down.
3. Let dry for at least 3 days. Check for liquid inside the phone before replacing
compartment covers and reconnecting cords.
Resetting Base
If you have trouble with the base, unplug the base to reset it. Plug it back in after at least
a minute. If you have trouble with a cordless handset or if you want to replace one, reset
it:
1. Press and hold END/CLEAR and # at the same time until System Reset displays (about
5 seconds).
2. If you still have the base the handset is registered to, select Deregister HS, then
select the handset you want to reset. If you don’t have that base anymore, select
Base Unavailable.
3. To confirm, select Yes. The handset displays Handset not registered.
Registering a Handset
If you see a “not registered” message on a handset, you must register it to a base
before using it.
1. On the base, open the menu and select Register Accy.
2. On the handset, press and hold #/DND until the handset display says Handset
Registering (about 2 seconds).
3. Wait until the handset display says Registration Complete (about 30 seconds), then
pick up the handset.
##If you don’t hear a dial tone or the display says Registration Failed, charge the
battery completely, then try again.
35
Adapter and Battery Information
AC Adaptor
Base
Charger
Part number
AAD-041S(M)
AAD-600S(M)
Input voltage
100-240V AC, 50/60Hz
100-240V AC, 50/60Hz
Output voltage
9V DC @ 350mA
9V DC @ 210mA
• Use only the supplied AC adaptors.
• Use the proper adapter for the base and any chargers.
• Do not place the unit in direct sunlight or subject it to high temperatures.
Battery Pack with Normal Use
Part number
BT-694, BT-694s or BT-694n
Capacity
650mAh (BT-694) or 500mAh (BT-694s) or 400mAh
(BT-694n)
Talk time
about 10 hours
Standby time
about 7 days
Battery life
about 1 year
• Replace the battery when the talk or standby time becomes noticeably reduced. For
replacements, visit the online shop on our website (see the front cover).
• When the battery gets low, the handset beeps and shows a low battery alert; put the
handset in the cradle for recharging.
Rechargeable Battery Warning
• This equipment contains a rechargeable Nickel-Metal-Hydride (Ni-MH) battery.
• Do not short-circuit the battery.
• The batteries in this equipment may explode if disposed of in a fire.
• Do not charge the batteries in any charger other than the one specified in the
owner’s manual. Using another charger may damage the battery or cause it to
explode.
Rechargeable batteries must be recycled or disposed of properly.
Uniden works to reduce lead content in our products and accessories.
36
INDEX
A
M
Answer Machine 29
Any Key Answer 16
Auto Talk 16
Multihandset Feature 26
Mute 19
B
Banner 16
Battery 35
C
Call Block 23
Caller ID 20
Call Transfer 27
Call Waiting 20
Chain Dialing 22
Clock 17
Conference Calling 26
D
N
Noise 33
P
Paging Handsets 27
Personal Ring 16
Phonebook 22
Privacy Mode 26
R
Register the handset 35
Resetting the Handset 35
Ringer 13
Ringer Volume 12
Date & Time 17
Do Not Disturb (DND) 25
S
E
V
Earpiece Volume 25
Voice Mail 14
H
W
Headset 28
Warranty 38
Static 33
I
Intercom 15
K
Key Touch Tone 16
L
LCD Contrast 16
Line Conference 26
Line Filter 35
Liquid Damage 35
37
ONE-YEAR LIMITED WARRANTY
XDECT SSE37
IMPORTANT Satisfactory evidence of the original purchase is required for
warranty service
Please refer to our Uniden website for any details or warranty durations offered in addition
to those contained below.
Warrantor
The warrantor is either Uniden Australia Pty Limited ABN 58 001 865 498
(“Uniden Aust”) or Uniden New Zealand Limited (“Uniden NZ”) as the case may be.
Terms of Warranty
Uniden Aust/NZ warrants to the original retail purchaser only that the XDECT SSE37(“the
Product”), will be free from defects in materials and craftsmanship for the duration of the
warranty period, subject to the limitations and exclusions set out below.
Warranty Period
This warranty to the original retail purchaser is only valid in the original country of purchase
for a Product first purchased either in Australia or New Zealand and will expire one (1)
year from the date of the original retail sale.
If a warranty claim is made, this warranty will not apply if the Product is found by Uniden
to be:
(A)Damaged or not maintained in a reasonable manner or as recommended in the
relevant Uniden Owner’s Manual;
(B)Modified, altered or used as part of any conversion kits, subassemblies or any
configurations not sold by Uniden Aust or Uniden NZ;
(C)Improperly installed contrary to instructions contained in the relevant Owner’s Manual
(D)Repaired by someone other than an authorized Uniden Repair Agent in relation to a
defect or malfunction covered by this warranty; or
(E)Used in conjunction with any equipment, parts or a system not manufactured by
Uniden.
Parts Covered
This warranty covers the Product and included accessories.
User-generated Data
This warranty does not cover any claimed loss of or damage to user-generated data
(including but without limitation phone numbers, addresses and images) that may be
stored on your Product.
38
Statement of Remedy
If the Product is found not to conform to this warranty as stated above, the Warrantor,
at its discretion, will either repair the defect or replace the Product without any charge
for parts or service. This warranty does not include any reimbursement or payment of
any consequential damages claimed to arise from a Product’s failure to comply with the
warranty.
Our goods come with guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and for compensation
for any other reasonably foreseeable loss or damage. You are also entitled to have the
goods repaired or replaced if the goods fail to be of acceptable quality and the failure
does not amount to a major failure.
This warranty is in addition to and sits alongside your rights under either the COMPETITION
AND CONSUMER ACT 2010 (Australia) or the CONSUMER GUARANTEES ACT (New
Zealand) as the case may be, none of which can be excluded.
Procedure for Obtaining Warranty Service
Depending on the country in which the Product was first purchased, if you believe that
your Product does not conform with this warranty, you should deliver the Product, together
with satisfactory evidence of your original purchase (such as a legible copy of the sales
docket) to Uniden at the addresses shown below. You should contact Uniden regarding
any compensation that may be payable for your expenses incurred in making a warranty
claim. Prior to delivery, we recommend that you make a backup copy of any phone
numbers, images or other data stored on your Product, in case it is lost or damaged
during warranty service.
UNIDEN AUSTRALIA PTY LTD
Service Division
345 Princes Highway,
Rockdale, NSW 2216
Phone number: 1300 366 895
Email address: [email protected]
UNIDEN NEW ZEALAND LTD
Service Division
150 Harris Road, East Tamaki
Auckland 2013
Phone number: (09) 273 8377
Email address: [email protected]
39
©2012 Uniden Australia Pty Ltd/Uniden New Zealand Limited
Printed in Vietnam U01UN462EZZ(0)
40